Volkswagen Crafter 2014 User Manual

The Crafter

BUILT FOR THE MOST EXTREME JOBS:

THE CRaFTER.

You are familiar with the Crafter as one of the largest and most versatile light com-

mercial vehicles. Now get to know it as one of the most economical, powerful and

reliable. Developed specifically for heavy-duty use, its durable common rail TDI engines

set standards in terms of the output to fuel consumption ratio. They are even more

economical in the Crafter with BlueMotion Technology as an option, making a further

saving of up to 0.8 l per 100 km. The Crafter is available in three weight classes

with various choices of an increased or reduced GVW, three wheelbases and four dif-

ferent versions: as a Delivery Van, as a Kombi, as a Dropside Van and as a Chassis.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

02 TheCrafter.

38 The Crafter 4MOTION with four-wheel

drive by Achleitner. 40 Exterior and wheels. 42 Interior. 47 Engines, running gear and transmission. 48 Crafter with BlueMotion Technology. 49 Crafter BlueMotion. 50 Safety. 52 Comfort. 54 Air conditioning. 56 Multimedia. 57 Special equipment by the Business Unit

Special Vehicles. 60 Volkswagen Genuine Accessories.

62 Seat configurations. 64 Paint finishes and seat upholstery. 66 Model range. 68 Technical data.

MORE SERvICE aS STandaRd

THEFOLLOW-ONWARRANTY FREE OF CHaRGE FOR THE 3Rd YEAR OF OPERaTIOn.

You receive a follow-on warranty from us free of charge for the third year of operation

(max. 250,000 km) in addition to the statutory warranty. You therefore benefit from

the same range of coverage included in your statutory warranty and the expert serv-

ice provided by your Volkswagen Commercial Vehicles dealership for a further year.

Your new Crafter does, of course, also come with a 12-year warranty against rusting

through.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

TheCrafter – 0908 – TheCrafter

TaKES THE LEad WHERE IT COUnTS MOST.

COnSUMPTIOn, TORQUE,

VARIABILITY.

The Crafter delivers top performance ev-

ery time it takes to the road. With torque

of up to 400 Nm (120 kW engine*) yet

extremely low fuel consumption, it sets

standards in its class. You are also giv-

en help on both short and long journeys

by an extensive range of modern as-

sistance systems, such as optional cruise

control and the standard gear recom-

mendation.

The exceptional variability of the Crafter

gives you almost unlimited possibilities:

from the 17 m³ load compartment in the

Crafter Delivery Van to nine comfortable

seats in the Crafter Kombi. The standard

preparation for additional power take-

offs also makes the Crafter the optimal

basis for a variety of special bodies and

conversions.

*Crafter, 2.0 l BiTDI engine with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9; extra-urban 7.9 to 7.0; combined 8.4 to 7.7. CO2 emissions in g/km: combined

221 to 203; efficiency class D to C. Crafter (Delivery Van,

Kombi, Dropside Van), fuel consumption in g/km: combined,

from 255 to 184; efficiency class E to B.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

Downsizing is a decisive factor for the

lower consumption of the engines.

After all, when less fuel is injected, less

fuel is consumed – yet the output is

the same: the 2.0 l TDI is available with

80 kW

, 100 kW3), 105 kW4) and 120 kW5).

↓

CUBI CCAPACITYREDUCED:

from 2,461 cm

to 1,968 cm3.

EXTREMELYEFFICIENT,

MORE POWERFUL THan EvER BEFORE:

THE COMMOn RaIL TdI EnGInES.

Modern engines have to fulfil exacting requirements: they should be powerful, de-

liver high torque and have a low maintenance requirement for many years to come.

We have taken up this challenge – and developed four state-of-the-art 2.0 l TDI

engines. Their low cubic capacity and efficient common rail technology make these

engines especially economical. For example, the 120 kW engine

with BlueMotion

Technology consumes an average of only 7.2 l per 100 km and has CO

emissions

(combined) of only 189 g per km. The Crafter therefore even fulfils the strict EEV

(Enhanced Environmentally Friendly Vehicle) and Euro 5 exhaust emission standards.

Another new feature is that, with immediate effect, all output categories are pre-

pared as standard for power take-offs – and can therefore be fitted more easily with

refrigerant compressors and generators.

1) Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8,

extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO2 emissions in g/km: combined 208 to 189; efficiency class D to B. 2) Crafter,

2.0 l TDI engine with 80 kW, fuel consumption in l/100 km: urban 11.3 to 7.9, extra-urban 8.6 to 6.5, combined, 9.4 to 7.0. CO

emissions in g/km: combined 247 to 184; efficiency class E to C. 3) Crafter, 2.0 l TDI engine with 100 kW, fuel con-

sumption in l/100 km: urban 10.8 to 7.9, extra-urban 8.6 to 6.5, combined 9.4 to 7.0. CO

emissions in g/km: combined 247 to 184; efficiency class E to C. 4) Crafter, 2.0 l BiTDI engine with 105 kW, fuel consumption in l/100 km: urban 11.1 to 9.9, extra-urban 8.1 to 7.6, combined 9.2 to 8.4. CO

emissions in g/km: combined 242 to 221. 5) Crafter, 2.0 l BiTDI engine

with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9, extra-urban 7.9 to 7.0, combined 8.4 to 7.7. CO

emissions in

g/km: combined 221 to 203; efficiency class D to C. 6) Crafter, 2.0 l TDI engine with 80 kW and BlueMotion Technology,

fuel consumption in l/100 km: urban 10.0 to 8.3, extra-urban 7.9 to 7.1, combined 8.6 to 7.6. CO2 emissions in g/km: combined

227 to 199; efficiency class E to C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

High torque is particularly important for

everyday driving, e. g. for powerful ac-

celeration even in low gears. Torque for

the 120 kW

Crafter has therefore again

been increased – to 400 Nm. Together

with average fuel consumption of only

7.2 l per 100 km with BlueMotion

Technology, this is a best-in-class figure.

↑

TORQUE InCREaSEd:

from 360 Nm to 400 Nm.

Through the use of efficient 4-cylinder

engines with common rail technology

and many BlueMotion Technology meas-

ures, it has been possible to reduce fuel

consumption by between 1.7 l per 100 km

(80 kW

) and 2.6 l per 100 km (120 kW1)).

↓

COnSUMPTIOn REdUCEd:

by up to 2.6 l per 100 km.

The lighter the vehicle, the higher the

payload: this was another consideration

that spurred us on to make the com-

mon rail units as compact as possible –

so that you can transport even more

on each and every trip.

The reduction in fuel consumption to-

gether with reliable engines, and main-

tenance and inspection expenses that

are now even lower, all help to reduce op-

erating costs by up to 25 % per annum.

↓

OPERaTInG COSTS LOWEREd:

by as much as 25 % per annum.

↑

PAYLOADINCREASED:

by as much as 90 kg depending on model.

ADDITIONALSAVINGSOFUPTO0.8L PER 100KM:

THE CRaFTER WITH BLUEMOTIOn

TECHNOLOGY.

A further reduction in fuel consumption, less emissions – and nevertheless an

increase in output. We have achieved this objective with the Crafter with a 120 kW

engine* and BlueMotion Technology. It has torque of 400 Nm and average con-

sumption of only 7.2 l per 100 km – i.e. 0.5 l per 100 km less in comparison with a

Crafter model of the same output but without BlueMotion Technology. This is

the result of a clever combination of several energy-saving measures. These include

the start/stop system, intelligent energy management that conserves battery

power, and regenerative braking whereby effective use is made of energy released

during braking. Other features that help you to drive efficiently are cruise con-

trol, a high final drive ratio, and a gear recommendation. The latter is standard on

every Crafter.

*Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8, extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO

emissions in g/km: combined 208 to 189; efficiency class D to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

CONCENTRATEDALL-WHEELEXPERTISE– FORjOURNEYSOFFTHEBEATENTRACK.

THE CRaFTER 4MOTIOn

WITHFOUR-WHEELDRIVE BYA CHLEITNER.

For police and fire brigade forces, for maintenance and public utility services, for

construction companies and for other experts with particularly high requirements – the

new Crafter 4MOTION with four-wheel drive by Achleitner is ideal for those with jobs

that take them to extremely remote places. Its permanent heavy duty four-wheel drive

system has been specially designed for extreme off-road use and journeys off the

beaten track. The extremely powerful 2.0 l TDI BiTurbo engine has an output of 120 kW*

and delivers maximum torque of 400 Nm. Combined with a 6-speed manual gearbox

and an additional gear reduction ratio of 1 : 2.5, this results in optimal thrust, which

means that the Crafter 4MOTION can transport employees, material and heavy ma-

chinery safely and comfortably, even over difficult terrain – whilst fulfilling the stringent

EEV emission standard (Enhanced Environmentally Friendly Vehicle).

*Crafter 4MOTION with four-wheel drive by Achleitner (Delivery Van, Kombi, Dropside Van) 2.0 l TDI BiTurbo engine with 120 kW, fuel consumption in l/100 km: urban 10.2/extra-urban 7.8/combined 8.7. CO

emissions in g/km: combined 229; efficiency class C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

Generously dimensioned, extremely

durable and nevertheless comfortable:

the Crafter’s cab meets all of the re-

quirements made on a light commer-

cial vehicle – particularly in terms of

ergonomics. Both the dual instrument

cluster and the control panel have

been specifically revised and now

combine a clear layout with the com-

fort, convenience and high quality

of a Volkswagen cockpit.

The gear lever, with the classic

Volkswagen design, changes gear

smoothly and is within easy reach beside

the steering wheel. Ergonomic seats

plus effective insulation against engine

and outside noise ensure relaxing

driving for many years to come as only

high-quality, hard-wearing materials

are used – just as you would expect from

a Volkswagen Commercial Vehicle.

YOUWILLAPPRECIATETHESPACEIN THECOCKPITIMMEDIATELYANDTHE

HIGHQUALITY

EVENAFTERMANYYEARS.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

GREATERVARIABILITYANDLOADCAPACITY THan EvER BEFORE:

THE LOad COMPaRTMEnT vOLUME OF UP TO 17 M

If you decide on a Crafter, a unique range of transport options is open to you. In

the Delivery Van, for example, up to 17 m

can be loaded quickly and easily through the

large rear wing doors and the widest sliding door in its class – and up to 83 kg more

can be carried than before. The well thought out securing system offers many standard

and optional lashing facilities that ensure that everything remains securely in its

place. You also have a choice of partitions, load compartment trim and flooring –

and many other features that simply make the best use of space in the Crafter.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

EXTREMELYCOMFORTABLE:THESEATS

In THE InvITInG InTERIOR.

Look forward to a passenger compartment offering every conceivable comfort and

which you can arrange to suit the individual job in hand. The rows of seats in the Crafter

Kombi can be removed individually, for instance, creating additional cargo space

for materials and tools. The bench seats have comfortable, durable cloth upholstery –

dirt-resistant “Tasamo” cloth as standard, “Timo” cloth as an option, or with easy-to-

clean leatherette – each with a timeless design. No wonder that you will enjoy spending

time in this vehicle: on your way to work in the morning, during your lunch break

and on your way home in the evening.

PERFECT FOR aLL SPECIaL BOdIES and COnvERSIOnS:

THE CRaFTER, THE BaSIS FOR UnLIMITEd POSSIBILITIES.

The interface ensures automated in-

teraction between individual functions,

such as precise control of the power

take-off’s rotational speed. The inter-

face is available as an option and can

be individually configured by the body

builder to control auxiliary functions.

ELECTRICaL InTERFaCE

for external use.

From ambulances to refrigerated vehi-

cles, from hoists to towing equipment:

our associates with long-standing pro-

fessional experience offer you numer-

ous tailor-made solutions for special

bodies and conversions.

If a large number of electric consumers

is fitted, the extended engine idling

function enables the ignition key to be

removed and the vehicle locked while

the engine is running. Continuous charg-

ing of the battery is therefore assured

while the vehicle is stationary.

LaRGE CHOICE

of body builders.

EXTEndEd EnGInE IdLInG FUnCTIOn

for special vehicles on duty.

The Crafter is also the ideal basis for

heavy bodies. Even when it is combined

with a heavy body, the low weight of

the actual vehicle means that there is

still enough payload available for high

loads. And even more flexibility.

LOW vEHICLE WEIGHT

for heavy bodies.

Whichever load compartment volume

and weight class you choose: each

Crafter can be specifically adapted. The

Kombi, for example, can be converted

into a fully-equipped fire service ve-

hicle and the Delivery Van into a mobile

workshop for heating engineers.

SPECIFIC COnvERSIOnS

for the Kombi and Delivery Van.

Each engine is prepared as standard for

installing a power take-off, and can

be easily combined with a refrigerant

compressor, a 230 V generator for sta-

tionary operation or a 14 and 28 V gener-

ator for vehicle operation.

FORPOWERTAKE-OFFS

prepared as standard.

If you require a box body or a multifunc-

tional platform with a swivelling crane,

the Crafter is the right choice for you.

Bodies can easily be secured on the

level, strong frame. The Crafter is also

available as a cowl or platform version.

vERSaTILE BOdIES

for the Chassis and Dropside Van.

The Crafter can as an option be prepared

ex factory for fitting: retarders, drop-

sides, 3-way tippers, shelf fittings or side

marker lights, for example. Load com-

partment lighting, rotating beacons, a

low-loader platform, tail lights and ad-

ditional turn signals are also available.

FURTHER PREPaRaTIOn OPTIOnS

for body builders.

ONECRAFTER.ANEXTREMELYLARGENUMBEROF

SPECIaL BOdIES and COnvERSIOnS.

The Crafter is compatible with a multitude of bodies. As a result of close cooperation with leading bodybuilders, we make the necessary

preparations in advance. Each chassis is therefore fitted with standardised mounting points to which bodies can be fitted quickly

and securely. An optional terminal strip ensures that all system components are supplied with the requisite power, and we adapt the

running gear in line with the relevant special body or conversion. You will find examples of the professional conversions and special

bodies for Volkswagen Commercial Vehicles at www.umbauportal.de, which offers a comprehensive overview of various transport

solutions and special body manufacturers who work closely with Volkswagen Commercial Vehicles.

Crafter winter service vehicle Crafter Bus

Crafter Multicab Crafter 3-way tipper with loading crane

Crafter motor sports escort vehicle Crafter forestry vehicle

Crafter box body Crafter refuse collection vehicle

Crafter fire service vehicle Crafter vehicle transporter

Crafter with elevating work platform Crafter 3-way tipper

TheCrafter – 2524 – TheCrafter

+ 28 hidden pages

Volkswagen Crafter 2014 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual