Volkswagen Crafter 2014 User Manual

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The Crafter

Volkswagen Crafter 2014 User Manual

BUILT FOR THE MOST EXTREME JOBS:

THE CRaFTER.

You are familiar with the Crafter as one of the largest and most versatile light commercial vehicles. Now get to know it as one of the most economical, powerful and reliable. Developed specifically for heavy-duty use, its durable common rail TDI engines set standards in terms of the output to fuel consumption ratio. They are even more economical in the Crafter with BlueMotion Technology as an option, making a further saving of up to 0.8 l per 100 km. The Crafter is available in three weight classes with various choices of an increased or reduced GVW, three wheelbases and four different versions: as a Delivery Van, as a Kombi, as a Dropside Van and as a Chassis.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

02 The Crafter.

38 The Crafter 4MOTION with four-wheel drive by Achleitner.

40 Exterior and wheels.

42 Interior.

47Engines, running gear and transmission.

48Crafter with BlueMotion Technology.

49Crafter BlueMotion.

50Safety.

52 Comfort.

54 Air conditioning.

56Multimedia.

57Special equipment by the Business Unit

Special Vehicles.

60 Volkswagen Genuine Accessories.

62 Seat configurations.

64 Paint finishes and seat upholstery.

66 Model range.

68 Technical data.

MORE SERvICE aS STandaRd

THE FOLLOW-ON WARRANTY

FREE OF CHaRGE FOR

THE 3Rd YEAR OF OPERaTIOn.

You receive a follow-on warranty from us free of charge for the third year of operation (max. 250,000 km) in addition to the statutory warranty. You therefore benefit from the same range of coverage included in your statutory warranty and the expert service provided by your Volkswagen Commercial Vehicles dealership for a further year. Your new Crafter does, of course, also come with a 12-year warranty against rusting through.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

TaKES THE LEad WHERE IT COUnTS MOST.

COnSUMPTIOn,

TORQUE,

VARIABILITY.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

The Crafter delivers top performance every time it takes to the road. With torque of up to 400 Nm (120 kW engine*) yet extremely low fuel consumption, it sets standards in its class. You are also given help on both short and long journeys by an extensive range of modern assistance systems, such as optional cruise control and the standard gear recommendation.

The exceptional variability of the Crafter gives you almost unlimited possibilities: from the 17 m³ load compartment in the Crafter Delivery Van to nine comfortable seats in the Crafter Kombi. The standard preparation for additional power takeoffs also makes the Crafter the optimal basis for a variety of special bodies and conversions.

*Crafter, 2.0 l BiTDI engine with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9; extra-urban 7.9 to 7.0; combined 8.4 to 7.7. CO2 emissions in g/km: combined 221 to 203; efficiency class D to C. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in g/km: combined, from 255 to 184; efficiency class E to B.

EXTREMELY EFFICIENT,

MORE POWERFUL THan EvER BEFORE:

THE

COMMOn RaIL

TdI EnGInES.

Modern engines have to fulfil exacting requirements: they should be powerful, deliver high torque and have a low maintenance requirement for many years to come. We have taken up this challenge – and developed four state-of-the-art 2.0 l TDI engines. Their low cubic capacity and efficient common rail technology make these engines especially economical. For example, the 120 kW engine1) with BlueMotion Technology consumes an average of only 7.2 l per 100 km and has CO2 emissions (combined) of only 189 g per km. The Crafter therefore even fulfils the strict EEV (Enhanced Environmentally Friendly Vehicle) and Euro 5 exhaust emission standards. Another new feature is that, with immediate effect, all output categories are prepared as standard for power take-offs – and can therefore be fitted more easily with refrigerant compressors and generators.

1) Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8, extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO2 emissions in g/km: combined 208 to 189; efficiency class D to B. 2) Crafter, 2.0 l TDI engine with 80 kW, fuel consumption in l/100 km: urban 11.3 to 7.9, extra-urban 8.6 to 6.5, combined, 9.4 to 7.0. CO2 emissions in g/km: combined 247 to 184; efficiency class E to C. 3) Crafter, 2.0 l TDI engine with 100 kW, fuel consumption in l/100 km: urban 10.8 to 7.9, extra-urban 8.6 to 6.5, combined 9.4 to 7.0. CO2 emissions in g/km: combined 247 to 184; efficiency class E to C. 4) Crafter, 2.0 l BiTDI engine with 105 kW, fuel consumption in l/100 km: urban 11.1 to 9.9, extra-urban 8.1 to 7.6, combined 9.2 to 8.4. CO2 emissions in g/km: combined 242 to 221. 5) Crafter, 2.0 l BiTDI engine with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9, extra-urban 7.9 to 7.0, combined 8.4 to 7.7. CO2 emissions in g/km: combined 221 to 203; efficiency class D to C. 6) Crafter, 2.0 l TDI engine with 80 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 10.0 to 8.3, extra-urban 7.9 to 7.1, combined 8.6 to 7.6. CO2 emissions in g/km: combined 227 to 199; efficiency class E to C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

CUBIC CAPACITY REDUCED:

from 2,461 cm3 to 1,968 cm3.

Downsizing is a decisive factor for the lower consumption of the engines. After all, when less fuel is injected, less fuel is consumed – yet the output is

the same: the 2.0 l TDI is available with 80 kW2), 100 kW3), 105 kW4) and 120 kW5).

TORQUE InCREaSEd:

from 360 Nm to 400 Nm.

High torque is particularly important for everyday driving, e. g. for powerful acceleration even in low gears. Torque for the 120 kW5) Crafter has therefore again been increased – to 400 Nm. Together with average fuel consumption of only 7.2 l per 100 km with BlueMotion Technology, this is a best-in-class figure.

OPERaTInG COSTS LOWEREd:

by as much as 25 % per annum.

The reduction in fuel consumption together with reliable engines, and maintenance and inspection expenses that

are now even lower, all help to reduce op-

erating costs by up to 25 % per annum.

COnSUMPTIOn REdUCEd:

by up to 2.6 l per 100 km.

Through the use of efficient 4-cylinder engines with common rail technology and many BlueMotion Technology measures, it has been possible to reduce fuel consumption by between 1.7 l per 100 km (80 kW6)) and 2.6 l per 100 km (120 kW1)).

PAYLOAD INCREASED:

by as much as 90 kg depending on model.

The lighter the vehicle, the higher the payload: this was another consideration that spurred us on to make the common rail units as compact as possible – so that you can transport even more on each and every trip.

ADDITIONAL SAVINGS OF UP TO 0.8 L

PER 100 KM:

THE CRaFTER WITH BLUEMOTIOn

TECHNOLOGY.

A further reduction in fuel consumption, less emissions – and nevertheless an increase in output. We have achieved this objective with the Crafter with a 120 kW engine* and BlueMotion Technology. It has torque of 400 Nm and average consumption of only 7.2 l per 100 km – i.e. 0.5 l per 100 km less in comparison with a Crafter model of the same output but without BlueMotion Technology. This is the result of a clever combination of several energy-saving measures. These include the start/stop system, intelligent energy management that conserves battery power, and regenerative braking whereby effective use is made of energy released during braking. Other features that help you to drive efficiently are cruise control, a high final drive ratio, and a gear recommendation. The latter is standard on every Crafter.

*Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8, extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO2 emissions in g/km: combined 208 to 189; efficiency class D to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

CONCENTRATED ALL-WHEEL EXPERTISE –

FOR jOURNEYS OFF THE BEATEN TRACK.

THE CRaFTER 4MOTIOn

WITH FOUR-WHEEL DRIVE BY ACHLEITNER.

For police and fire brigade forces, for maintenance and public utility services, for construction companies and for other experts with particularly high requirements – the new Crafter 4MOTION with four-wheel drive by Achleitner is ideal for those with jobs that take them to extremely remote places. Its permanent heavy duty four-wheel drive system has been specially designed for extreme off-road use and journeys off the beaten track. The extremely powerful 2.0 l TDI BiTurbo engine has an output of 120 kW* and delivers maximum torque of 400 Nm. Combined with a 6-speed manual gearbox and an additional gear reduction ratio of 1 : 2.5, this results in optimal thrust, which means that the Crafter 4MOTION can transport employees, material and heavy machinery safely and comfortably, even over difficult terrain – whilst fulfilling the stringent EEV emission standard (Enhanced Environmentally Friendly Vehicle).

*Crafter 4MOTION with four-wheel drive by Achleitner (Delivery Van, Kombi, Dropside Van) 2.0 l TDI BiTurbo engine with 120 kW, fuel consumption in l/100 km: urban 10.2/extra-urban 7.8/combined 8.7. CO2 emissions in g/km: combined 229; efficiency class C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

YOU WILL APPRECIATE THE SPACE IN THE COCKPIT IMMEDIATELY AND THE

HIGH QUALITY

EVEN AFTER MANY YEARS.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

Generously dimensioned, extremely

durable and nevertheless comfortable:

the Crafter’s cab meets all of the re-

quirements made on a light commer-

cial vehicle – particularly in terms of

ergonomics. Both the dual instrument

cluster and the control panel have

been specifically revised and now

combine a clear layout with the comfort, convenience and high quality of a Volkswagen cockpit.

The gear lever, with the classic Volkswagen design, changes gear smoothly and is within easy reach beside the steering wheel. Ergonomic seats plus effective insulation against engine and outside noise ensure relaxing driving for many years to come as only high-quality, hard-wearing materials are used – just as you would expect from a Volkswagen Commercial Vehicle.

GREATER VARIABILITY AND LOAD CAPACITY

THan EvER BEFORE:

THE LOad COMPaRTMEnT vOLUME OF UP TO 17 M3.

If you decide on a Crafter, a unique range of transport options is open to you. In the Delivery Van, for example, up to 17 m3 can be loaded quickly and easily through the large rear wing doors and the widest sliding door in its class – and up to 83 kg more can be carried than before. The well thought out securing system offers many standard and optional lashing facilities that ensure that everything remains securely in its place. You also have a choice of partitions, load compartment trim and flooring – and many other features that simply make the best use of space in the Crafter.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

EXTREMELY COMFORTABLE: THE SEATS

In THE InvITInG InTERIOR.

Look forward to a passenger compartment offering every conceivable comfort and which you can arrange to suit the individual job in hand. The rows of seats in the Crafter Kombi can be removed individually, for instance, creating additional cargo space for materials and tools. The bench seats have comfortable, durable cloth upholstery – dirt-resistant “Tasamo” cloth as standard, “Timo” cloth as an option, or with easy-to- clean leatherette – each with a timeless design. No wonder that you will enjoy spending time in this vehicle: on your way to work in the morning, during your lunch break and on your way home in the evening.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

PERFECT FOR aLL SPECIaL

BOdIES and COnvERSIOnS:

THE CRaFTER, THE BaSIS FOR

UnLIMITEd POSSIBILITIES.

ELECTRICaL InTERFaCE

for external use.

The interface ensures automated interaction between individual functions, such as precise control of the power take-off’s rotational speed. The interface is available as an option and can be individually configured by the body builder to control auxiliary functions.

FOR POWER TAKE-OFFS

prepared as standard.

Each engine is prepared as standard for installing a power take-off, and can be easily combined with a refrigerant compressor, a 230 V generator for stationary operation or a 14 and 28 V generator for vehicle operation.

LOW vEHICLE WEIGHT

for heavy bodies.

The Crafter is also the ideal basis for heavy bodies. Even when it is combined with a heavy body, the low weight of the actual vehicle means that there is still enough payload available for high loads. And even more flexibility.

SPECIFIC COnvERSIOnS

for the Kombi and Delivery Van.

Whichever load compartment volume and weight class you choose: each Crafter can be specifically adapted. The Kombi, for example, can be converted into a fully-equipped fire service vehicle and the Delivery Van into a mobile workshop for heating engineers.

LaRGE CHOICE

of body builders.

From ambulances to refrigerated vehicles, from hoists to towing equipment: our associates with long-standing professional experience offer you numerous tailor-made solutions for special bodies and conversions.

FURTHER PREPaRaTIOn OPTIOnS

for body builders.

The Crafter can as an option be prepared ex factory for fitting: retarders, dropsides, 3-way tippers, shelf fittings or side marker lights, for example. Load compartment lighting, rotating beacons, a low-loader platform, tail lights and additional turn signals are also available.

vERSaTILE BOdIES

for the Chassis and Dropside Van.

If you require a box body or a multifunctional platform with a swivelling crane, the Crafter is the right choice for you. Bodies can easily be secured on the level, strong frame. The Crafter is also available as a cowl or platform version.

EXTEndEd EnGInE IdLInG FUnCTIOn

for special vehicles on duty.

If a large number of electric consumers is fitted, the extended engine idling function enables the ignition key to be removed and the vehicle locked while the engine is running. Continuous charging of the battery is therefore assured while the vehicle is stationary.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

ONE CRAFTER. AN EXTREMELY LARGE NUMBER OF

SPECIaL BOdIES

and COnvERSIOnS.

The Crafter is compatible with a multitude of bodies. As a result of close cooperation with leading bodybuilders, we make the necessary preparations in advance. Each chassis is therefore fitted with standardised mounting points to which bodies can be fitted quickly and securely. An optional terminal strip ensures that all system components are supplied with the requisite power, and we adapt the running gear in line with the relevant special body or conversion. You will find examples of the professional conversions and special bodies for Volkswagen Commercial Vehicles at www.umbauportal.de, which offers a comprehensive overview of various transport solutions and special body manufacturers who work closely with Volkswagen Commercial Vehicles.

Crafter winter service vehicle

Crafter box body

Crafter Bus

Crafter refuse collection vehicle

Crafter Multicab

Crafter motor sports escort vehicle

Crafter 3-way tipper with loading crane

Crafter forestry vehicle

Crafter fire service vehicle

Crafter with elevating work platform

Crafter vehicle transporter

Crafter 3-way tipper

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

24 – The Crafter

The Crafter – 25

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