Volkswagen Crafter 2014 User Manual

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The Crafter

BUILT FOR THE MOST EXTREME JOBS:

THE CRaFTER.

You are familiar with the Crafter as one of the largest and most versatile light com-

mercial vehicles. Now get to know it as one of the most economical, powerful and

reliable. Developed specifically for heavy-duty use, its durable common rail TDI engines

set standards in terms of the output to fuel consumption ratio. They are even more

economical in the Crafter with BlueMotion Technology as an option, making a further

saving of up to 0.8 l per 100 km. The Crafter is available in three weight classes

with various choices of an increased or reduced GVW, three wheelbases and four dif-

ferent versions: as a Delivery Van, as a Kombi, as a Dropside Van and as a Chassis.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

02 TheCrafter.

38 The Crafter 4MOTION with four-wheel

drive by Achleitner. 40 Exterior and wheels. 42 Interior. 47 Engines, running gear and transmission. 48 Crafter with BlueMotion Technology. 49 Crafter BlueMotion. 50 Safety. 52 Comfort. 54 Air conditioning. 56 Multimedia. 57 Special equipment by the Business Unit

Special Vehicles. 60 Volkswagen Genuine Accessories.

62 Seat configurations. 64 Paint finishes and seat upholstery. 66 Model range. 68 Technical data.

MORE SERvICE aS STandaRd

THEFOLLOW-ONWARRANTY FREE OF CHaRGE FOR THE 3Rd YEAR OF OPERaTIOn.

You receive a follow-on warranty from us free of charge for the third year of operation

(max. 250,000 km) in addition to the statutory warranty. You therefore benefit from

the same range of coverage included in your statutory warranty and the expert serv-

ice provided by your Volkswagen Commercial Vehicles dealership for a further year.

Your new Crafter does, of course, also come with a 12-year warranty against rusting

through.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

TheCrafter – 0908 – TheCrafter

TaKES THE LEad WHERE IT COUnTS MOST.

COnSUMPTIOn, TORQUE,

VARIABILITY.

The Crafter delivers top performance ev-

ery time it takes to the road. With torque

of up to 400 Nm (120 kW engine*) yet

extremely low fuel consumption, it sets

standards in its class. You are also giv-

en help on both short and long journeys

by an extensive range of modern as-

sistance systems, such as optional cruise

control and the standard gear recom-

mendation.

The exceptional variability of the Crafter

gives you almost unlimited possibilities:

from the 17 m³ load compartment in the

Crafter Delivery Van to nine comfortable

seats in the Crafter Kombi. The standard

preparation for additional power take-

offs also makes the Crafter the optimal

basis for a variety of special bodies and

conversions.

*Crafter, 2.0 l BiTDI engine with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9; extra-urban 7.9 to 7.0; combined 8.4 to 7.7. CO2 emissions in g/km: combined

221 to 203; efficiency class D to C. Crafter (Delivery Van,

Kombi, Dropside Van), fuel consumption in g/km: combined,

from 255 to 184; efficiency class E to B.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

Downsizing is a decisive factor for the

lower consumption of the engines.

After all, when less fuel is injected, less

fuel is consumed – yet the output is

the same: the 2.0 l TDI is available with

80 kW

, 100 kW3), 105 kW4) and 120 kW5).

↓

CUBI CCAPACITYREDUCED:

from 2,461 cm

to 1,968 cm3.

EXTREMELYEFFICIENT,

MORE POWERFUL THan EvER BEFORE:

THE COMMOn RaIL TdI EnGInES.

Modern engines have to fulfil exacting requirements: they should be powerful, de-

liver high torque and have a low maintenance requirement for many years to come.

We have taken up this challenge – and developed four state-of-the-art 2.0 l TDI

engines. Their low cubic capacity and efficient common rail technology make these

engines especially economical. For example, the 120 kW engine

with BlueMotion

Technology consumes an average of only 7.2 l per 100 km and has CO

emissions

(combined) of only 189 g per km. The Crafter therefore even fulfils the strict EEV

(Enhanced Environmentally Friendly Vehicle) and Euro 5 exhaust emission standards.

Another new feature is that, with immediate effect, all output categories are pre-

pared as standard for power take-offs – and can therefore be fitted more easily with

refrigerant compressors and generators.

1) Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8,

extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO2 emissions in g/km: combined 208 to 189; efficiency class D to B. 2) Crafter,

2.0 l TDI engine with 80 kW, fuel consumption in l/100 km: urban 11.3 to 7.9, extra-urban 8.6 to 6.5, combined, 9.4 to 7.0. CO

emissions in g/km: combined 247 to 184; efficiency class E to C. 3) Crafter, 2.0 l TDI engine with 100 kW, fuel con-

sumption in l/100 km: urban 10.8 to 7.9, extra-urban 8.6 to 6.5, combined 9.4 to 7.0. CO

emissions in g/km: combined 247 to 184; efficiency class E to C. 4) Crafter, 2.0 l BiTDI engine with 105 kW, fuel consumption in l/100 km: urban 11.1 to 9.9, extra-urban 8.1 to 7.6, combined 9.2 to 8.4. CO

emissions in g/km: combined 242 to 221. 5) Crafter, 2.0 l BiTDI engine

with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9, extra-urban 7.9 to 7.0, combined 8.4 to 7.7. CO

emissions in

g/km: combined 221 to 203; efficiency class D to C. 6) Crafter, 2.0 l TDI engine with 80 kW and BlueMotion Technology,

fuel consumption in l/100 km: urban 10.0 to 8.3, extra-urban 7.9 to 7.1, combined 8.6 to 7.6. CO2 emissions in g/km: combined

227 to 199; efficiency class E to C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

High torque is particularly important for

everyday driving, e. g. for powerful ac-

celeration even in low gears. Torque for

the 120 kW

Crafter has therefore again

been increased – to 400 Nm. Together

with average fuel consumption of only

7.2 l per 100 km with BlueMotion

Technology, this is a best-in-class figure.

↑

TORQUE InCREaSEd:

from 360 Nm to 400 Nm.

Through the use of efficient 4-cylinder

engines with common rail technology

and many BlueMotion Technology meas-

ures, it has been possible to reduce fuel

consumption by between 1.7 l per 100 km

(80 kW

) and 2.6 l per 100 km (120 kW1)).

↓

COnSUMPTIOn REdUCEd:

by up to 2.6 l per 100 km.

The lighter the vehicle, the higher the

payload: this was another consideration

that spurred us on to make the com-

mon rail units as compact as possible –

so that you can transport even more

on each and every trip.

The reduction in fuel consumption to-

gether with reliable engines, and main-

tenance and inspection expenses that

are now even lower, all help to reduce op-

erating costs by up to 25 % per annum.

↓

OPERaTInG COSTS LOWEREd:

by as much as 25 % per annum.

↑

PAYLOADINCREASED:

by as much as 90 kg depending on model.

ADDITIONALSAVINGSOFUPTO0.8L PER 100KM:

THE CRaFTER WITH BLUEMOTIOn

TECHNOLOGY.

A further reduction in fuel consumption, less emissions – and nevertheless an

increase in output. We have achieved this objective with the Crafter with a 120 kW

engine* and BlueMotion Technology. It has torque of 400 Nm and average con-

sumption of only 7.2 l per 100 km – i.e. 0.5 l per 100 km less in comparison with a

Crafter model of the same output but without BlueMotion Technology. This is

the result of a clever combination of several energy-saving measures. These include

the start/stop system, intelligent energy management that conserves battery

power, and regenerative braking whereby effective use is made of energy released

during braking. Other features that help you to drive efficiently are cruise con-

trol, a high final drive ratio, and a gear recommendation. The latter is standard on

every Crafter.

*Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8, extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO

emissions in g/km: combined 208 to 189; efficiency class D to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

CONCENTRATEDALL-WHEELEXPERTISE– FORjOURNEYSOFFTHEBEATENTRACK.

THE CRaFTER 4MOTIOn

WITHFOUR-WHEELDRIVE BYA CHLEITNER.

For police and fire brigade forces, for maintenance and public utility services, for

construction companies and for other experts with particularly high requirements – the

new Crafter 4MOTION with four-wheel drive by Achleitner is ideal for those with jobs

that take them to extremely remote places. Its permanent heavy duty four-wheel drive

system has been specially designed for extreme off-road use and journeys off the

beaten track. The extremely powerful 2.0 l TDI BiTurbo engine has an output of 120 kW*

and delivers maximum torque of 400 Nm. Combined with a 6-speed manual gearbox

and an additional gear reduction ratio of 1 : 2.5, this results in optimal thrust, which

means that the Crafter 4MOTION can transport employees, material and heavy ma-

chinery safely and comfortably, even over difficult terrain – whilst fulfilling the stringent

EEV emission standard (Enhanced Environmentally Friendly Vehicle).

*Crafter 4MOTION with four-wheel drive by Achleitner (Delivery Van, Kombi, Dropside Van) 2.0 l TDI BiTurbo engine with 120 kW, fuel consumption in l/100 km: urban 10.2/extra-urban 7.8/combined 8.7. CO

emissions in g/km: combined 229; efficiency class C. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

Generously dimensioned, extremely

durable and nevertheless comfortable:

the Crafter’s cab meets all of the re-

quirements made on a light commer-

cial vehicle – particularly in terms of

ergonomics. Both the dual instrument

cluster and the control panel have

been specifically revised and now

combine a clear layout with the com-

fort, convenience and high quality

of a Volkswagen cockpit.

The gear lever, with the classic

Volkswagen design, changes gear

smoothly and is within easy reach beside

the steering wheel. Ergonomic seats

plus effective insulation against engine

and outside noise ensure relaxing

driving for many years to come as only

high-quality, hard-wearing materials

are used – just as you would expect from

a Volkswagen Commercial Vehicle.

YOUWILLAPPRECIATETHESPACEIN THECOCKPITIMMEDIATELYANDTHE

HIGHQUALITY

EVENAFTERMANYYEARS.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

GREATERVARIABILITYANDLOADCAPACITY THan EvER BEFORE:

THE LOad COMPaRTMEnT vOLUME OF UP TO 17 M

If you decide on a Crafter, a unique range of transport options is open to you. In

the Delivery Van, for example, up to 17 m

can be loaded quickly and easily through the

large rear wing doors and the widest sliding door in its class – and up to 83 kg more

can be carried than before. The well thought out securing system offers many standard

and optional lashing facilities that ensure that everything remains securely in its

place. You also have a choice of partitions, load compartment trim and flooring –

and many other features that simply make the best use of space in the Crafter.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

EXTREMELYCOMFORTABLE:THESEATS

In THE InvITInG InTERIOR.

Look forward to a passenger compartment offering every conceivable comfort and

which you can arrange to suit the individual job in hand. The rows of seats in the Crafter

Kombi can be removed individually, for instance, creating additional cargo space

for materials and tools. The bench seats have comfortable, durable cloth upholstery –

dirt-resistant “Tasamo” cloth as standard, “Timo” cloth as an option, or with easy-to-

clean leatherette – each with a timeless design. No wonder that you will enjoy spending

time in this vehicle: on your way to work in the morning, during your lunch break

and on your way home in the evening.

PERFECT FOR aLL SPECIaL BOdIES and COnvERSIOnS:

THE CRaFTER, THE BaSIS FOR UnLIMITEd POSSIBILITIES.

The interface ensures automated in-

teraction between individual functions,

such as precise control of the power

take-off’s rotational speed. The inter-

face is available as an option and can

be individually configured by the body

builder to control auxiliary functions.

ELECTRICaL InTERFaCE

for external use.

From ambulances to refrigerated vehi-

cles, from hoists to towing equipment:

our associates with long-standing pro-

fessional experience offer you numer-

ous tailor-made solutions for special

bodies and conversions.

If a large number of electric consumers

is fitted, the extended engine idling

function enables the ignition key to be

removed and the vehicle locked while

the engine is running. Continuous charg-

ing of the battery is therefore assured

while the vehicle is stationary.

LaRGE CHOICE

of body builders.

EXTEndEd EnGInE IdLInG FUnCTIOn

for special vehicles on duty.

The Crafter is also the ideal basis for

heavy bodies. Even when it is combined

with a heavy body, the low weight of

the actual vehicle means that there is

still enough payload available for high

loads. And even more flexibility.

LOW vEHICLE WEIGHT

for heavy bodies.

Whichever load compartment volume

and weight class you choose: each

Crafter can be specifically adapted. The

Kombi, for example, can be converted

into a fully-equipped fire service ve-

hicle and the Delivery Van into a mobile

workshop for heating engineers.

SPECIFIC COnvERSIOnS

for the Kombi and Delivery Van.

Each engine is prepared as standard for

installing a power take-off, and can

be easily combined with a refrigerant

compressor, a 230 V generator for sta-

tionary operation or a 14 and 28 V gener-

ator for vehicle operation.

FORPOWERTAKE-OFFS

prepared as standard.

If you require a box body or a multifunc-

tional platform with a swivelling crane,

the Crafter is the right choice for you.

Bodies can easily be secured on the

level, strong frame. The Crafter is also

available as a cowl or platform version.

vERSaTILE BOdIES

for the Chassis and Dropside Van.

The Crafter can as an option be prepared

ex factory for fitting: retarders, drop-

sides, 3-way tippers, shelf fittings or side

marker lights, for example. Load com-

partment lighting, rotating beacons, a

low-loader platform, tail lights and ad-

ditional turn signals are also available.

FURTHER PREPaRaTIOn OPTIOnS

for body builders.

ONECRAFTER.ANEXTREMELYLARGENUMBEROF

SPECIaL BOdIES and COnvERSIOnS.

The Crafter is compatible with a multitude of bodies. As a result of close cooperation with leading bodybuilders, we make the necessary

preparations in advance. Each chassis is therefore fitted with standardised mounting points to which bodies can be fitted quickly

and securely. An optional terminal strip ensures that all system components are supplied with the requisite power, and we adapt the

running gear in line with the relevant special body or conversion. You will find examples of the professional conversions and special

bodies for Volkswagen Commercial Vehicles at www.umbauportal.de, which offers a comprehensive overview of various transport

solutions and special body manufacturers who work closely with Volkswagen Commercial Vehicles.

Crafter winter service vehicle Crafter Bus

Crafter Multicab Crafter 3-way tipper with loading crane

Crafter motor sports escort vehicle Crafter forestry vehicle

Crafter box body Crafter refuse collection vehicle

Crafter fire service vehicle Crafter vehicle transporter

Crafter with elevating work platform Crafter 3-way tipper

TheCrafter – 2524 – TheCrafter

26 – TheCrafter TheCrafter – 27

THE CRaFTER

DELIVERYVAN.

Destined for big things. Thanks to its

three weight classes (up to 5.0 t GVW), var-

ious choices of an increased or reduced

GVW, three wheelbases (up to 4,325 mm)

and four load compartment lengths (up

to 4,700 mm), you can adapt the Crafter

Delivery Van entirely according to your

requirements and load it with up to five

euro pallets. Depending on the type of

roof – normal, high or super-high roof – this

results in load compartment volumes of

up to 17 m

Rear wing doors with an optional opening

angle of up to 270°, plus the extra-wide

sliding door with a through-loading width

of 1,300 mm for the medium and long

wheelbase vehicles, help take the effort out

of loading and unloading – and this is

even easier with the second sliding door

available as an option. Once your pack-

ages are on board, they can be fastened

securely to the lashing eyes or optional

lashing rails using the load securing net

and tensioning straps that are also avail-

able. A robust partition – which can be

supplied with an optional window or slid-

ing window – is fitted as standard between

the load compartment and cab to protect

the driver and front passenger. Upon de-

mand, we can align the suspension to

match the vehicle’s intended use for even

more safety.

Tradesmen who need plenty of helping

hands can transport up to six employees

in the Delivery Van with its double cab

and still have sufficient load space as well.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

TheCrafter – 2928 – TheCrafter

THE CRaFTER

BLUEMOTIOn.

Coming up with a common denominator

for sustainability and economic efficiency

is one of the most significant corporate

goals here at Volkswagen Commercial

Vehicles. The Crafter BlueMotion takes a

big step in the right direction: with an

average fuel-consumption of just 7.0 l per

100 km, it is among the most econom-

ical vehicles of its class. This is ensured by

an efficient 2.0 l TDI engine with 80 kW*

or 100 kW* and optimised engine manage-

ment as

well as various BlueMotion

measures. These

include: a start/stop sys-

tem, regenerative braking (recuperation)

and low rolling resistant tyres, and make

a significant contribution to easing the

burden in an economic sense while mini-

mising the impact on the environment

at the same time.

*Crafter BlueMotion, 2.0 l TDI engine with 80 kW and 100 kW, fuel consumption in l/100 km: urban 8.0 to 7.9, extra-urban 6.6 to 6.5, combined 7.1 to 7.0. CO2 emissions in g/km: combined 187 to 184. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

30 – TheCrafter TheCrafter – 31

THE CRaFTER

KOMBI.

Whether you need a comfortable shuttle

bus for hotel guests, transport to and from

construction sites for your employees, or

a vehicle for freight only – take advantage

of the versatility of the Kombi’s passenger

compartment for your specific purposes.

The wide range of interior trims with high-

quality workmanship, optional privacy

glass, and stylish seat upholstery enable

you to design the passenger compart-

ment of the Kombi according to your indi-

vidual wishes. Eleven different ventila-

tion, heating and cooling systems ensure

satisfied passengers. The Kombi has a

supplementary electric heater as standard

to rapidly heat the interior for your pas-

sengers in winter weather, and to ensure

good visibility. To make sure that heat –

or refreshing cool air in summer – really

does reach the passenger compartment,

the Crafter Kombi is fitted with footwell

vents. Side windows with electric vents

are available as an option for additional

ventilation.

The Crafter Kombi excels with a generous

amount of space for both comfortable

passenger transport and commercial use.

Tall passengers in particular benefit from

this: the Kombi’s high roof and medium

wheelbase has an entrance height of 1.82 m,

and even people who are 1.94 m tall can

stand up comfortably inside. When sitting

you enjoy optimum leg-room, and safety

is assured by 3-point seat belts and 4-way

head restraints. The Kombi offers plenty

of room for you, for your bags and suit-

cases – or alternatively, for equipment

and sacks of materials. Should you need

even more load space at any time, the

seats can be removed quickly and easily.

THE CRaFTER

CHaSSIS.

Build your business on a particularly firm

foundation – ideally on the robust frame

of the Crafter Chassis. Whether you need

an enclosed single or double cab, a cowl

without a roof or back panel, or a platform

for integrated bodies – there is a wide

range to meet your requirements. You can

select the right combination for the vehi-

cle body of your choice from various weight

classes and body lengths plus three wheel-

base versions. In addition, super-single

tyres are available for the 4.6 tonne vehicle.

An electrical interface to the vehicle elec-

tronics can be integrated as an option.

This forms the intelligent link between the

basic vehicle and the body, and can be

configured to control auxiliary functions.

The necessary power is provided by power

take-offs which are available as options.

Preparation for the engine power take- off

is fitted as standard for all output cat-

egories. The latter offers a max. continuous

output of 28 kW at 2,500 rpm and max.

torque of 140 Nm at 1,000 to 1,200 rpm.

Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

TheCrafter – 3332 – TheCrafter

34 – TheCrafter TheCrafter – 35

THE CRaFTER

dROPSIdE van.

The Crafter Dropside Van with a single or

double cab combines comfort with func-

tionality. The double cab offers plenty

of space for up to seven colleagues – four

of them can sit on the rear bench seat.

There is comfortable access through the

additional rear doors which have vent

windows to provide fresh air. Folding up

the rear bench seat reveals ample space

for tools, etc. Work gloves, lunch boxes and

many other small items can be stowed

in practical pockets in the cab. An addition-

al stowage compartment is created if

you opt for a 2-seater front passenger bench

seat. This is of course also available for

the single cab.

The Crafter Dropside Van offers not only

plenty of space in the cab. Whether you

have to transport two euro pallets and ad-

ditional sacks of material or large items

of equipment – the robust platform has

room for everything you need while work-

ing on construction sites. As the engine

is lighter, you can now transport up to 90 kg

more, up to a maximum of 2,793 kg. On

the single cab there is a choice of interior

load platform lengths of 2,850, 3,400, 3,600

and 4,300 mm; and of 2,120, 2,700, 3,400

and 3,600 mm on the double cab. A fold-

ing step is fitted on the tailboard to give

easier access to the platform for loading

and unloading.

Online configurator: Step 1 for the Dropside Van is to select the Chassis. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

36 – TheCrafter TheCrafter – 37

The new Crafter 4MOTION with four-wheel drive by Achleitner

No matter which Crafter model – Delivery Van, Dropside Truck, Kombi or Chassis –

you select as the basis vehicle for the conversion by Achleitner, the Crafter 4MOTION

offers the ideal preparation for professional special bodies and conversions. The basis

vehicle is ideal for driving in difficult terrain thanks to the running gear raised by approx.

100 mm

axle as well as an optional differential lock for the front axle. This allows businesses in

sectors such as the construction industry, forestry, energy providers or rescue services

to align the vehicle with their own specific requirements. However, an Electronic Stabi-

lisation Programme is not available due to the design of the vehicle. The Crafter

4MOTION with four-wheel drive by Achleitner as well as further examples of profes-

sional special bodies and conversions for Volkswagen Commercial Vehicles can be

found at www.umbauportal.de, which offers a comprehensive overview of various trans-

port solutions and special body manufacturers who work closely with Volkswagen

Commercial Vehicles.

as standard, standard differential locks in the transfer case and for the rear

Front axle. The front axle can also be

equipped with a 100% differential lock

upon demand. To ensure optimal brake

force distribution, it has an additional

hydraulic dual-circuit brake with a va-

cuum booster.

KO DV CH

Front axle suspension. In contrast to the

standard Crafter model with leaf springs,

the Crafter 4MOTION has independent

suspension with coil springs. These are

compression springs with integrated

shock absorbers and a reinforced anti-

roll bar.

KO DV CH

Operating controls for the differential locks and the control lamps. The operating

controls are integrated in the instrument panel on the left-hand side directly next to

the steering column. This allows you to switch the gear reduction as well as the

respective differential locks on and off easily and comfortably when needed. ABS is

automatically deactivated when the rear axle differential lock is activated and

switches itself on again once the differential lock is switched off. A control lamp in the

instrument cluster lights up when gear reduction is selected.

KO DV CH

Transfer case. A separate 3-speed transfer case has been implemented for the permanent four-wheel drive in addition to the 6-speed

manual gearbox. This transfer case distributes the engine power 50 : 50 between the front and rear axle. The integrated gear

reduction level of 1 : 2.5 as well as the 100% differential lock can be actuated electrically from the cab when needed. The transfer case

is mounted behind the front axle.

Rear axle. The rigid rear axle has rein-

forced parabolic leaf springs. It has

also been equipped with a differential

housing, axle parts with ABS sensors

and a new stabiliser for extreme off-road

use. With the help of the integrated

differential lock (100%), differences in

wheel rotations due to road surfaces

with varying traction can be avoided.

This ensures excellent power transfer.

The differential lock can be activated

when the vehicle is stationary and

when driving at a speed of up to approx.

10 km/h.

Hill-climbing ability: 45°2). On difficult

terrain and construction sites, the

Crafter 4MOTION with four-wheel drive

by Achleitner takes steep ascents and

descents – and even 100% inclines (45°) –

almost effortlessly in its stride.

KO DV CH

Ramp angle: 25°2). To ensure that your

journey over difficult terrain does not

come to an abrupt end, the Crafter

4MOTION can even cope with hillcrests

and ridges with a ramp angle of up to

25° in off-road conditions.

Side slope angle: 43°2). The Crafter

4MOTION has a side slope angle of up

to 43°. Driving on surfaces with a later -

al tilt, earth banks, or through sand and

gravel pits therefore poses no problems.

KO DV CH

Approach and departure angles and

wading depth

. With approach and

departure angles of up to 28° and a wad-

ing depth of approx. 600 mm you

can, for example, cross shallow stand-

ing water in the Crafter 4MOTION.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

KO DV CH

1) Please bear in mind that, as a result, the height of the entrance and of the optional tow bar is also increased by 100 mm. 2) The angle and inclination values vary according to equipment, vehicle body, wheelbase and load status. Please bear in mind that these figures result from static calculations. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

KO DV CH

The Crafter – The Crafter 4MOTION with four-wheel drive by Achleitner – 39 38 – The Crafter 4MOTION with four-wheel drive by Achleitner – The Crafter

Exterior and wheels.

The robust exterior of the Crafter has a functional design and not only helps to take

the effort out of loading and unloading the load compartment or load platform, but also

makes it easier to get in and out of the vehicle. Tailor-made special bodies, automatic

steps and various tow bars all meet the requirements of a professional commercial

vehicle, and the alloy wheels available as options ensure a high-grade appearance.

Rear step. The 1,600 mm x 300 mm step

provides easy access. It is made of

hot-dip galvanised steel and has solid

rubber mouldings to protect the outer

corners when manoeuvring the vehicle.

Rear step. The robust step makes for

safer, easier access through the open

rear wing doors.

Ladder holder. Front and rear ladder

holders can be supplied for the safe

transport of bulky items. Each holder

has a carrying capacity of 100 kg. The

rear ladder holder is secured on the load

platform and has a 3-stage height ad-

justment.

Step tread integrated in rear bumper.

The rear step extends across the entire

vehicle width and makes for easier

loading and unloading. It can also be

combined with a tow bar for a trailer

weight of up to 2.0 t.

Sliding door with intermediate latch.

If the full opening width is not required,

the sliding door has an intermediate

latching position for a width of 780 mm

for ease of loading and unloading.

Ball head tow bar. This tow bar with a

ball head extends the transport capa-

bility of the Crafter. Trailers and carrier

systems up to 3,500 kg can be operated

safely and reliably.

Tool box. A storage box can be fitted on

both sides of the vehicle. It is available

for all wheelbases and can be locked

separately. There is a choice of two sizes:

90 l and 150 l. Maximum load: 40 kg.

May result in longer delivery periods.

Tow bar preparation. A number of tow

bar preparation options are available for

the Crafter. These are suitable for trail-

er weights of between 2.0 t and 3.5 t so

that individual solutions can easily be

implemented.

Stowage box on load platform. The

stowage box has a volume of approx.

765 litres. Its aluminium construction

with robust plastic sides affords protec-

tion from wind and weather at all

times. The aluminium chequer plate lid

has gas springs for easy opening and

closing. The box is firmly secured to the

load platform and is designed for a load

capacity of up to 370 kg.

Side windows with electric vents. The

rear side vent windows in the passenger

compartment can be opened up to

40 mm. They can be opened and closed

by operating a switch integrated in

the driver’s door.

standard

optional extra

Delivery Van

Kombi

V V KO V KO BM

Sliding window. The sliding windows on the left and right of the vehicle can easily

be opened to provide a breath of fresh air.

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

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Pin-type tow bar. This tow bar is designed

for trailer weights of up to 2,000 kg.

Every vehicle with a tow bar is supplied

with the Electronic Stabilisation Pro-

gramme including trailer stabilisation.

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Front and rear mudflaps. These are se-

cured to the inside of the wheel housings

to protect your vehicle and vehicles

driving behind you from dirt and stones

from the road.

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May result in longer delivery periods.

Steel rims.

Steel rims for 16" wheels.

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The Crafter – Exterior and wheels – 41 40 – Exterior and wheels – The Crafter

Full wheel trim.

Full wheel trim for 16" wheels.

“Altamont” alloy wheels.

6½ J x 16. With size 235/65 R 16 C tyres.

“Hedemora” alloy wheels.

6½ J x 17. With size 235/60 R 17 C tyres.

Armrests. The seats facing the centre aisle can be equipped with armrests on all Crafter models to ensure a relaxed sitting posture

during your journey. Additionally the inner door panel trim also has upholstered arm pads for added comfort.

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Interior.

The interior of the Crafter is ideally equipped to meet the diverse needs and require-

ments of tradesmen and service providers. In addition to hard-wearing seat upholstery

and robust floor coverings, the Crafter offers various practical storage compart-

ments, including a DIN A4 stowage tray in the centre console, three cup holders and

a bottle holder for 1.5 l bottles in the door panel trim as standard. These provide

ample space both for business documents and for food and refreshments.

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“De luxe” side panel trim. This side

panel trim incorporates one ashtray for

each row of seats, elegant dark fabric

inserts, and window frame trim. This en-

hances the appearance of the passen-

ger compartment on the Kombi in par-

ticular.

Loading options. There is space for up to five euro pallets in the load compartment

of the Crafter Delivery Van with long wheelbase and overhang. With a length of

7,340 mm (4) and a load compartment volume of 17 m³, you can even transport your

working equipment in addition to the euro pallets. (1) Short wheelbase: 5,240 mm

length. (2) Medium wheelbase: 5,905 mm length. (3) Long wheelbase: 6,940 mm length.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

2-seater front passenger bench seat.

The comfortable robust bench seat has

a table surface which folds out of the

backrest. The surface has an integrated

pen holder and two cup holders.

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BlueMotion

Partition behind passenger compartment. The robust panel between the C pillars

separates the load area from the passenger compartment. This creates a Delivery Van

in which you can transport any amount of equipment, and up to six people.

Partition with sliding door. A partition

with an aluminium sliding door is

available to provide fast access from the

cab to the load compartment. A prac-

tical folding front passenger seat can be

ordered as an option.

Our vehicles are equipped with summer tyres as standard. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

The Crafter – Interior – 43 42 – Exterior and wheels/Interior – The Crafter

Partition with sliding window. The

partition is accordant with DIN 75410-3

and is available on request with a fixed

window or as a full partition. A roof stow-

age compartment above the cab can be

ordered for the high-roof version.

Protective grille for partition window.

The mesh grille, size 25 mm, is made of

powder-coated sheet steel and provi-

des additional protection for the pane,

driver and front passenger, for example

during abrupt braking.

Hardboard side panel trim (half-height).

Hard fibre panels made of plastic and

painted grey are available as side panel

trim. They protect the side walls of the

load compartment from scratches and

dents, and are easy to clean.

V V V

May result in longer delivery periods.

Plywood side panel trim. This consists of plywood panels with a thickness of 5 mm and an exact fit. They are robust, impact resistant,

and reliably protect the inner surface of the vehicle body.

Side panel trim made of plastic-coated hardboard (half-height). The plastic surface has an attractive appearance and is particularly

suitable for vehicles used for passenger transport.

standard

optional extra

44 – Interior – The Crafter The Crafter – Interior – 45

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

Plastic side panel trim. Polypropylene

plastic panels fitted up to roof height

protect the load compartment’s walls

from dents and deep scratches. The

plastic used is food safe, abrasion-resis-

tant, can be wiped clean, and is not

susceptible to moisture.

V V

Digital tachograph. The digital tachograph registers the distance travelled and vehicle

speed for two drivers, and gives an automatic warning if the permissible driving time

is about to be exceeded. An engine speed recording function and an additional recorder

are included. The data recorded can be printed using an integrated printer or down-

loaded via the download interface. In accordance with EC regulation 3820/85, a tacho-

graph is mandatory for the commercial use of vehicles with a gross train weight of 3.5 t

upwards. All vehicles can be retrofitted with a tachograph.

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Glass roof. Skylights integrated in the roof provide more light in the load compartment, making loading and unloading safer and

more convenient for you. Natural light coming through the roof makes working inside the vehicle easier.

Engines, running gear and transmission.

Preparation for power take-offs (not

illustrated). Engines in all output cate-

The efficient and exceptionally reliable common rail TDI engines are now even more

economical and place less of a burden on the environment. The 105 kW

and 120 kW2)

versions have, in addition, bi-turbo charging for powerful acceleration, even at

low engine speeds. Various running gear adjustments are available: for example, for

poor road surfaces or for special bodies with a higher centre of gravity.

gories have standard preparation for

retrofitting auxiliaries. In addition, con-

version kits are available for refrigerant

compressors and for 14 V, 28 V and 230 V

alternators.

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Final drive ratios (not illustrated). The

choice of final drive ratio is decisive

as to whether the Crafter is optimally

suited to its operating conditions. Driv-

ers who frequently travel on motor-

ways or dual carriageways will have dif-

ferent requirements from those who

need a vehicle for mountainous terrain.

The Crafter is therefore offered with a

choice of six final drive ratios ranging

from 3.692:1 to 5.1:1. The higher

the ratio, the better the pulling power

when driving uphill or when towing

a trailer. The smaller the ratio, the less

strain is placed on the engine by the en-

gine speed and consequently con-

sumption figures are more favourable.

Please refer to the technical data for in-

formation on the final drive ratios

available for the individual engines. The

wide choice enables you to find the

ideal ratio for your Crafter.

Plastic headlining. This protects the

interior of the Delivery Van with a high

roof from damage. The panels are

made of 4 mm thick plastic and are UV-

and chemical-resistant.

May result in longer delivery periods.

standard

optional extra

Delivery Van

Kombi

Wooden floor. The wooden flooring for

the load compartment is 8 mm thick

and provides an optimum surface for

your load.

Dropside Van (single/double cab)

Chassis (single/double cab)

Plastic flooring. The easy-to-clean plas-

tic flooring has a noise- and heat-insu-

lating effect thanks to the robust rubber

floor covering. It also enhances the look

of the load/passenger compartment.

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BlueMotion

Common rail TDI engines. The mono turbo 2.0 l TDI versions with 80 kW3) (300 Nm)

or 100 kW

(340 Nm) as well as the 2.0 l TDI 105 kW1) (340 Nm) or 120 kW2) (400 Nm)

bi-turbo versions are powerful, pleasantly smooth-running engines. Fuel is injected

under high pressure and burnt efficiently. All vehicles are supplied as standard with a

diesel particulate filter and 6-speed manual gearbox.

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1) Crafter, 2.0 l BiTDI engine with 105 kW, fuel consumption in l/100 km: urban 11.1 to 9.9, extra-urban 8.1 to 7.6, combined 9.2 to 8.4. CO2 emissions in g/km: combined 242 to 221. 2) Crafter, 2.0 l BiTDI engine with 120 kW, fuel consumption in l/100 km: urban 10.3 to 8.9, extra-urban 7.9 to 7.0, combined 8.4 to 7.7. CO

2.0 l TDI engine with 80 kW, fuel consumption in l/100 km: urban 11.3 to 7.9, extra-urban 8.6 to 6.5, combined 9.4 to 7.0. CO

4) Crafter, 2.0 l TDI engine with 100 kW, fuel consumption in l/100 km: urban 10.8 to 7.9, extra-urban 8.6 to 6.5, combined 9.4 to 7.0. CO Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

emissions in g/km: combined 221 to 203; efficiency class D to C. 3) Crafter,

emissions in g/km: combined 247 to 184; efficiency class E to C.

The Crafter – Engines, running gear and transmission – 47 46 – Interior – The Crafter

Crafter with BlueMotion Technology.

The umbrella brand BlueMotionTechnologies combines all technologies and products

which contribute to saving fuel and reducing pollutants such as CO

The start/stop system is one of the most important developments in this respect. It is

the basis for the BlueMotion Technology measures, and is supplemented by many other

innovations such as energy management and cruise control. Tyres with optimised roll-

ing resistance, which can reduce fuel consumption even further, are available on request.

Independent of Crafter models with BlueMotion Technology, the start/stop system

and the Long-distance package can be ordered as options for all other Crafter models.

and nitrogen oxides.

Long-distance package (not illustrated).

If you have to drive on motorways

every day or often cover long overland

distances, you can save fuel with the

Long-distance package. It includes tyres

with optimised rolling resistance, a

tyre-pressure-monitoring display, cruise

control and a high final drive ratio.

Crafter BlueMotion.

Thanks to the combination of an efficient 2.0 l TDI engine with either 80 kW2) or 100 kW2)

and numerous fuel-reducing technologies, the Crafter BlueMotion has an average

fuel consumption from just 7.0 l per 100 km. This model was developed based on the

Crafter Delivery Van with a short wheelbase and normal roof. The “Timo” cloth uphol-

stery inside the vehicle rounds off the distinctive appearance of the Crafter BlueMotion.

BlueMotion badge. The “BlueMotion”

lettering at the rear and on the radiator

grille shows that this is a vehicle driven

by a responsible and forward-thinking

person.

Start/stop system. When the start/stop

system is activated, it automatically

switches off the engine when the driver

brakes the vehicle to a standstill, shifts

into neutral and releases the clutch.

The corresponding display lights up in

the instrument cluster. When the driv-

er again operates the clutch, the system

restarts the engine. The fuel and cost-

saving start/stop system is combined

with other innovations: the energy

management system switches off con-

sumers not in use in order to prevent

breakdowns should this be necessary.

Regenerative braking achieves direct

fuel savings through a special battery-

recharging method and energy recov-

ery during braking. With the help of this

package of measures, consumption

can be reduced overall by up to 0.3 l per

100 km.

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Crafter with BlueMotion Technology. The start/stop system, including energy

management and regenerative braking, is supplemented by other fuel-saving measures

such as long final drive ratios and cruise control. Depending on the engine version,

these features can reduce consumption by as much as 0.8 l per 100 km. For instance,

the Crafter with BlueMotion Technology and a 120 kW engine

has average con-

sumption of only 7.2 l per 100 km and, with an average of 189 g per km, significantly

lower CO

emissions.

Crafter BlueMotion. A comprehensive package of innovative technologies reduces the fuel consumption of the Crafter BlueMotion to

an average of 7.0 l per 100 km. These include a start/stop system combined with intelligent energy management and regenerative

braking (recuperation), an optimised engine control unit, low rolling resistance tyres and cruise control.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

1) Crafter, 2.0 l BiTDI engine with 120 kW and BlueMotion Technology, fuel consumption in l/100 km: urban 8.5 to 7.8, extra-urban 7.5 to 6.7, combined 7.9 to 7.2. CO2 emissions in g/km combined 208 to 189; efficiency class D to B. 2) Crafter BlueMotion, 2.0 l TDI engine with 80 kW and 100 kW, fuel consumption in l/100 km: urban 8.0 to 7.9, extra-urban 6.6 to 6.5, combined 7.1 to 7.0. CO

emissions in g/km: combined 187 to 184. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

The Crafter – BlueMotion – 49 48 – BlueMotion Technology – The Crafter

Safety.

The Crafter has a comprehensive safety system so that you have a reassuring feeling

of safety and can be completely at ease. The cab can be equipped with up to six airbags

in the front, side and head area. The high quality of workmanship and materials

contributes to a high level of body stiffness on the Crafter. The optimised 16" running

gear with a wider track results in greater cornering stability and the adaptive Electronic

Stabilisation Programme with trailer stabilisation ensures your safety when your Crafter

is towing a trailer and in differing load conditions.

Tyre pressure monitoring display. This

enables tyre pressures to be checked from

the comfort of the cab. Should there

be changes in pressure on any of the

tyres, a symbol is displayed to warn the

driver to check tyre pressures as soon

possible.

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Electronic anti-theft warning system.

A warning signal is triggered automat-

ically in the event of unauthorised

entry into the Crafter. The system is also

available with interior monitoring as

an option.

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Turning lights. The inner fog light on

the bend illuminates the edge of the

road when you are turning off at a speed

of 40 km/h or less. Possible dangers can

therefore be recognised more quickly for

greater safety during the journey.

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Acoustic reversing warning system

(not illustrated). When reverse gear is

engaged, an audible signal is triggered

to warn pedestrians accordingly. As an

option, the reversing warning can be

deactivated manually.

Hazard warning strips. Red/white reflective warning strips have been attached at the

front and rear and – depending on the model – on the sides of the vehicle to significantly

increase visibility.

May result in longer delivery periods.

Lashing rails. For optimal load secu-

rity, robust metal rails can be supplied

for the load compartment floor (only

in conjunction with wooden floor), side

panels and roof frame.

Lashing eyes. The Crafter is equipped

with up to twelve lashing eyes in the load

compartment floor. Lashing straps can

be used to safely secure your load to

the lashing eyes which comply with DIN

V KO DV

75410-02 (Kombi) and DIN 75410-03 (De-

standard

optional extra

Delivery Van

Kombi

livery Van) standards.

Dropside Van (single/double cab)

Chassis (single/double cab)

KO DV BM

Load securing net. Heavy and bulky

goods are transported safely and secure-

ly with this net. It facilitates fast load-

ing and unloading as it can be secured

and released in a few easy steps thanks

to an ingenious tensioning system. A

size 2,800 mm x 1,250 mm net is avail-

able for a medium wheelbase and a

size 3,500 mm x 1,250 mm net for long

wheelbase models. It complies with

the requirements of the DIN EN 12195-2

standard.

May result in longer delivery periods.

BlueMotion

Anti-lock braking system (ABS). ABS pre-

vents complete wheel lock and there-

fore significantly improves the vehicle’s

manoeuvrability when full braking is

applied.

Adaptive Electronic Stabilisation Pro-

gramme. The electronics adapt automat-

ically to the load status of the vehicle

and take countermeasures in critical sit-

uations to prevent the vehicle breaking

away.*

Traction control system (TCS) (not illus-

trated). For the high-torque engines, the

traction control system offers more

comfort and safety, particularly when

driving on slippery roads or surfaces with

differing degrees of grip. The traction

control system facilitates smooth starting

and acceleration over the entire en-

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Electronic differential lock (EDL) (not

illustrated). This ensures a smooth

start when driving off on surfaces with

differing degrees of grip. Should a

wheel start to spin, the electronic differ-

ential lock brakes the specific wheel and

directs power to the wheel with better

traction.

Hill Start Assist (not illustrated). This

prevents the Crafter rolling back

on inclines and ensures good handling

when driving off.

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gine speed range without wheelspin or

fishtailing.

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*The Electronic Stabilisation Programme cannot however overcome the limits set by physics. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from

9.7 to 7.0. CO applicable in your country.

emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras

KO DV CH BM

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The Crafter – Safety – 51 50 – Safety – The Crafter

Emergency stop signal. In case of an

emergency stop as of 50 km/h the brake

lights start to flicker. If the vehicle comes

to a standstill, the hazard warning lights

are activated. These are switched off at

Roof-mounted turn signals. The roof-

mounted rear turn signals make a

significant contribution to road safety.

Please bear in mind that the vehicle

height is then increased by 60 mm.

a speed of 10 km/h when the journey is

continued.

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Comfort.

The cab of the Crafter features robust, high-quality, durable materials. The ergonomic

driver’s seat with height and angle adjustment, the steering wheel position – similar

to that of a passenger car – and the dashboard-mounted joystick gear lever facilitate

fatigue-free driving. Other standard features include: electric windows and central lock -

ing with radio remote control. Optional assistance systems put the finishing touches to

the comfort and convenience offered by the Crafter.

Fog lights. They ensure optimum visi-

bility and therefore a high level of

safety

in poor weather conditions. The

fog lights

are integrated into the bumper.

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Headlight cleaning system. When high

or low beams are switched on, the

headlight lenses are cleaned every time

the windscreen is washed. The tank

for the washer fluid has a capacity of

approx. 7 l.

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Light and rain sensor. A photosensitive diode on the windscreen automatically

regulates windscreen wiper speed – depending on the amount of rainfall – as well as

the driving light control function.

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Reversing camera. The reversing camera provides more safety when reversing and

gives you help when parking. The lens is fitted centrally above the rear wing doors

and images are transmitted to the colour monitor of the navigation system or to a

monitor that can be ordered additionally as an option.

Multifunction steering wheel. The multi-

function display, mobile phone with a

hands-free facility, radio and radio/navi-

gation system all have convenient

operation via the rocker switches on the

multifunction steering wheel.

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Roof-mounted control unit. This is fitted

in the centre of the cab roof storage

compartment. It has a practical pocket

for spectacles and, as an option, two

reading lamps.

Cruise control. As of a speed of approx.

30 km/h the speed required can be set

and kept at a constant level at the touch

of a button. The system can be deacti-

vated by operating the lever or briefly

depressing the brake pedal.

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ParkPilot. Ultrasonic sensors in the front

and rear bumper together with warning

lamps on the door mirrors and instru-

ment panel give acoustic and visual sig-

nals to make parking easier.

Multifunction display. The information

supplied by the on-board computer

includes the distance driven, outside

temperature and average consump-

tion. Only available in conjunction with

a multifunction steering wheel.

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Electrically heated and adjustable door

mirrors. The door mirrors have con-

venient adjustment and the integrated

heating function helps to quickly de-

ice the mirrors on frosty days to ensure

safe winter driving.

Gear recommendation. Integrated in the

instrument cluster, the gear recom-

mendation shows the optimum moment

in time to shift up or down and there-

fore helps you to drive in the most ener-

gy-efficient gear.

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Automatic driving light control. Low

beams are activated automatically at

twilight or when driving through

tunnels for even greater safety on the

road.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

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The Crafter – Comfort – 53 52 – Safety/Comfort – The Crafter

Air conditioning.

A number of heating and air conditioning systems are offered for the Crafter to meet

the varying requirements of the driver, passengers and freight. The air conditioning sys-

tems can be combined with additional heating systems: a supplementary water heater,

an auxiliary air heater and a supplementary electric air heater. Two additional air ducts

are available to distribute the heated air evenly in the passenger compartment.

Auxiliary air heater with supplementary

water heater (5 kW) (not illustrated).

The fuel-powered auxiliary heater with a

timer heats the air flowing into the

vehicle directly and can quickly supply

heat to the load/passenger compart-

ment via the vents. In addition to the

comfort offered by the auxiliary heater,

a supplementary water heater sup-

ports the vehicle’s heating system when

the engine is running to ensure a pleas-

ant temperature in the interior during

the journey. This heating system is avail-

able with the option of radio remote

control for the Delivery Van and Kombi.

Second heat exchanger (not illustrated).

In conjunction with the supplemen-

tary water heaters it ensures optimal air

flow and therefore heat distribution

when the engine is running. The vents

are fitted in the load/passenger com-

partment.

Supplementary electric air heater (not

illustrated). This supplementary heater

serves to optimise the heating comfort

at the front of the vehicle. It ensures fast

heating during the cold ignition phase

and significantly improves de-icing of

the windows.

Supplementary water heater (5 kW). This additional heater, which is powered by diesel

fuel, supports the vehicle’s heating system when the engine is running to reach higher

temperatures faster. In conjunction with the auxiliary heating function available as an

option for the supplementary water heater, it is possible to pre-heat the vehicle for

up to 60 minutes prior to starting your journey. The system can be programmed via the

instrument cluster or the multifunction steering wheel. Radio remote control can

be supplied on request.

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Supplementary water heater (10 kW) (not illustrated). Heat output can be increased

to 10 kW by using a second heater which runs on diesel fuel. The load/passenger

compartment can therefore be heated even at very low outside temperatures. The

supplementary water heater is ideal when combined with the options of a floor-

mounted air duct and second heat exchanger. If required, one of the two heaters can

be used as an auxiliary heater (output of 5 kW) when the engine is switched off. The

maximum pre-heating time is 60 minutes and can be programmed via the instrument

cluster or multifunction steering wheel.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

Auxiliary air heater (2 kW/3.5 kW).

Equipped with a timer and air vents in

the load/passenger compartment, the

auxiliary heater has an output of 3.5 kW

in the Delivery Van and Kombi, and

2 kW in the Dropside Van with a double

cab. A recirculating air system to-

gether with a separate fan allows rapid

heating of the interior. The auxiliary air

heater is ideal for vehicles that are

stationary for long periods, e. g. build-

ing site and hotel shuttle vehicles, etc.

On the Delivery Van and Kombi the

vents are in the load/passenger com-

partment. On the Dropside Van with

double cab, heat is distributed from the

seat base in the footwell of the second

row of seats. The temperature and

switch-on times can be programmed via

a timer. The maximum heating peri-

od that can be selected is 120 minutes.

Only available for Dropside Van with double cab.

BlueMotion

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Footwell vents (not illustrated). Warm

air is conducted to the passenger com-

partment via a floor-mounted air duct

between the single seats for the driver

and front passenger, and through a

footwell vent in the first row of seats.

“Climatic” air conditioning system. The temperature and air flow are adjusted man-

ually on this mechanical system. An integral dust and pollen filter helps to keep the

air clean in the interior. A digital outside temperature display, which can also be or-

dered separately, is available with the air conditioning system. A roof-mounted air

conditioning system can be supplied for the passenger compartment as an option.

Only available for Dropside Van with double cab.

Air conditioning system for the passenger compartment. If the Crafter is used for

commercial passenger transport, the passenger compartment can also be air condi-

tioned. The vents are in the headlining and the second evaporator is fitted on the

roof in a space saving way.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact

KO DV CH

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Seat heating. This is integrated in the

seat and backrest surfaces and can be or-

dered separately for the driver’s and for

the front passenger’s seat. There is a

choice of three heating settings when

the ignition is switched on.

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The Crafter – Air conditioning – 55 54 – Air conditioning – The Crafter

Multimedia.

Special equipment by the Business Unit Special Vehicles.

The wide range of radio and radio/navigation systems in the Crafter meet almost all

requirements. From the practical features of the “RCD 2001” radio system to the

modern radio/navigation system with a 6-disc DVD changer and high-resolution TFT

display, every multimedia system delivers excellent sound and has controls for in-

tuitive operation.

“RCD 2001” radio system. The radio has

a high-grade tuner and a MP3-compat-

ible CD player.

KO DV CH BM

The Crafter can, on request, be adapted to suit your specific requirements. The special

equipment pictured here, such as the emergency exit, retarder brake and automatic

step, can be ordered by contacting the following address:

Customer Services Special Vehicles

+49 (0)1803 - 798 798*

kundenbetreuung.spezialfahrzeuge@volkswagen.de

Service hours

Mon. – Fri. 08.00 – 20.00

Sat. 08.00 – 14.00

“RNS 5010” radio/navigation system. Amongst other features, this system offers

a high-resolution TFT display and dynamic map navigation which, for example,

indicates the right lane to take at motorway exits. As the system has DVD hard disk

navigation with pre-installed data, a CD is not necessary to operate the navigation

function. Audio data such as MP3s can be copied onto and managed by the 4 GB music

“RCD 3002” radio system. The RDS

stereo audio system has all functions of

the “RCD 2001”. In addition, it has a

colour display and integrated Bluetooth

hands-free equipment.

V KO DV CH

“RCD 4002” radio system. This has the

many functions of the “RCD 3002”

radio system together with an integrated

MP3-compatible 6-disc CD changer.

Tarpaulin and frame. The robust frame complete with boards and a high-quality tarpaulin is available in various heights and in the

colours pure white, dark orange, ultramarine blue, opal green and white aluminium. A translucent section integrated in the tarpaulin

ensures that it is light enough for you to get your bearings on the load platform. You can decide whether the various parts are

assembled directly or supplied together with the vehicle. The heights available, measured from the load platform are: 1,400 mm,

1,600 mm, 1,800 mm, 2,000 and 2,200 mm.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

KO DV CH

BlueMotion

KO DV CH

May result in longer delivery periods.

*¤0.09 per minute when calling from German landline numbers; max. ¤0.42 per minute when calling from a mobile phone in Germany. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO equipment and optional extras applicable in your country.

emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard

The Crafter – Special equipment by the BU Special Vehicles – 57 56 – Multimedia – The Crafter

The interchangeable tow bar is designed for a trailer weight of up to 2 t. Thanks to a

bayonet coupling, the tow bar can be converted from ball-type to pin-type or com-

pletely detached in just a few easy steps. It is supplied together with the vehicle. The

illustration shows this feature when converted to a pin-type tow bar.

Emergency exit*. A 530 mm x 970 mm

hatch made of safety glass is fitted in

the roof of the passenger compartment

and can easily be opened in case of

an emergency. It can also be tilted at the

front or back for ventilation.

Electric step. It is made of hot-dip

galvanised sheet steel and is extended

and retracted automatically when

the sliding door is opened and closed.

Size: 1,200 mm x 280 mm x 40 mm.

Automatic front step. The electric step is made of galvanised sheet steel and is

below the front passenger door. It measures 630 mm x 310 mm x 50 mm and extends

automatically when the door is opened.

May result in longer delivery periods.

KO DV CH

May result in longer delivery periods.

Retarder brake. An additional eddy

current brake is available for 3.5 and 5.0 t

models. It relieves strain on the disc

brakes when driving down steep slopes

and lowers the risk of overheating.

Safe, controlled descents are therefore

possible even when driving with a full

load. When needed, the retarder brake

can be activated by using the brake lever.

May result in longer delivery periods.

Ladder holder. The galvanised ladder holder is designed to securely transport ladders

and other long objects on the load platform of the Crafter Dropside Van. The cab is

optimally protected by the bulkhead protection grille.

May result in longer delivery periods.

standard

optional extra

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

May result in longer delivery periods.

BlueMotion

KO CH

Aluminium grid floor system with wheelchair ramp. The anti-slip aluminium floor has grid rails and an integrated ramp for wheelchairs.

The ramp has a damper and two handles so that it can easily be folded and unfolded by one person. The rail system makes the

interior extremely versatile: up to two wheelchairs or three optional single seats can be fitted per row of seats. This provides space

for up to six single seats in the passenger compartment. After installation, they can be adjusted longitudinally.

May result in longer delivery periods.

*This illustration does not show the ori ginal. It illustrates a similar emergency exit and is merely intended as a point of reference. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO and optional extras applicable in your country.

emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact your local Volksw agen dealer for de tails of the sta ndard equipment

The Crafter – Special equipment by the BU Special Vehicles – 59 58 – Special equipment by the BU Special Vehicles – The Crafter

Volkswagen Genuine Accessories.

The Crafter is a reliable all-rounder that leaves nothing to be desired. However, if

you would like a few extras, Volkswagen Genuine Accessories offers many additional

equipment options. These are developed in close cooperation with our Develop-

ment and Design Department and are available only at your Volkswagen Commercial

Vehicles dealer – to ensure top quality and a good fit.

Bluetooth hands-free “Music Touch

Phone Kit”. The user-friendly Bluetooth

hands-free “Music Touch Phone Kit”

with voice control and a high-resolution

touch screen enables you to conveni-

ently access your entire music library

via USB or audio adapter in conjunc-

tion with the “RCD 2001” radio system.

Includes administration and control –

from your iPhone, for example.

Truck sun visor. The acrylic glass visor

offers protection from bright sunlight,

reduces glare and therefore assures more

safety.

It also gives the Crafter a more

strik

ing and impressive appearance.

It is approved for a maximum speed of 130 km/h and is not available for models with marker lights on the roof.

KO DV

Cool box. The insulated box has a capa-

city of 25 litres and keeps everything at

the right temperature – either cool

or warm. 2 litre bottles can stand upright

in the box. Current is supplied by the

vehicle battery or a fixed electrical con-

nection.

KO DV CH BM

Wind and rain deflector. This helps

reduce road spray and annoying wind

noise when the windows are slightly

open. When the sun shines from the

side, the deflector also protects against

glare. It has an exact fit and can be

mounted easily without drilling or ad-

hesives. It comes as a two-piece set

consisting of one wind deflector each for

the side windows on the left and right.

Basic carrier. The three carrier bars

mounted on the C rails are made of alu-

minium and galvanised sheet steel. The

system has theft-deterrent fasteners

and a maximum carrying capacity of

300 kg (normal roof) or 150 kg (high roof).

Loading roller. This helps you to slide

bulky or heavy items such as ladders

or furniture along the roof and therefore

makes loading and unloading much

easier.

Ladder holder. Ladders can be trans-

ported conveniently and safely on the

roof with the ladder holder. The ad-

justable holder is easy to use, and easy

to fit on the basic carrier or on a lug-

gage basket.

Telescopic ladder. The light, robust

aluminium ladder can be unfolded into

a lean-to ladder thanks to its bolt re-

lease mechanism. After use, the ladder

can be safely secured to the side panel

using the bracket supplied with it.

Angle brackets. Long items can be trans-

ported on the roof with the help of

individually adjustable angle brackets

made of fully galvanised steel strips.

Height without basic carrier: 180 mm.

Load securing set. The silver-grey hard-

top case contains ratchet and securing

straps, edge protection tubing and non-

slip mats. It is supplied with a brochure

giving advice on how to secure loads

and gives practical examples for the

Crafter. A load distribution plan shows

how you can easily determine the

load’s centre of gravity prior to every

journey and fulfil legal requirements

for load security.

standard

optional extra

Front mudflaps. The robust mudflaps

protect the underbody, bumpers, side

sills and doors from dirt and stones from

the road. They also help to reduce road

spray.

V KO DV CH BM V KO DV CH BM

Delivery Van

Kombi

Dropside Van (single/double cab)

Chassis (single/double cab)

BlueMotion

KO DV

Protective seat covers. The protective

seat covers are made of robust Grey

leatherette. They are easy to clean and

protect the single seats or double bench

Rubber floor mats with Crafter lettering.

The made-to-measure, black, textured

mats pick up dirt and moisture. They can

easily be wiped clean.

seat from wear and tear.

KO DV CH BM

Volkswagen Genuine Accessories are offered by Volkswagen Zubehör GmbH, An der Trift 67, 63303 Dreieich, www.volkswagen-zubehoer.de, and are available only at your Volkswagen dealer.

Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO2 emissions in g/km: combined, from 255 to 184; efficiency class E to B. Please contact

your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

KO DV CH BM

The Crafter – Volkswagen Genuine Accessories – 61 60 – Volkswagen Genuine Accessories – The Crafter

KO DV

Seat configurations.

Please take a seat. The Crafter Kombi can be fitted with up to nine1) comfortable seats as

an option – to suit your individual requirements. Each seat is equipped with a 3-point

seat belt and a 4-way head restraint

space for luggage.

as a matter of course, and there is still ample

Kombi. Short wheelbase.

2 seats

2,600 mm

3 seats 8 seats 4 seats

2,600 mm 800 mm1,650 mm 800 mm1,650 mm 800 mm 800 mm

Kombi. Medium wheelbase.

2 seats 3 seats 8 seats 4 seats

5 seats2) 9 seats 6 seats

5 seats2) 9 seats 9 seats 6 seats

Kombi. Short wheelbase.

7 seats2)

Kombi. Medium wheelbase.

7 seats2)

8 seats

3,265 mm 3,265 mm 1,460 mm2,320 mm 1,460 mm2,320 mm 1,460 mm 600 mm 600 mm 1,460 mm

Kombi. Long wheelbase.

2 seats 3 seats 8 seats

4 seats

5 seats2) 9 seats 9 seats 6 seats

7 seats

Kombi. Long wheelbase.

8 seats

4,300 mm 4,300 mm 2,500 mm3,350 mm 2,500 mm3,350 mm 2,500 mm 1,640 mm 1,640 mm 1,640 mm

Only a selection of seat configurations is shown on this page. Your Volkswagen dealer will be pleased to advise you concerning other possible combinations. 1) The number of seats is restricted to seven on the Crafter Kombi with a GVW of 3t. 2) Also available with 2-seater front passenger bench seat. The number of seats is increased by one accordingly. 3) Gives the distance between the last row of seats and the tailgate. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO to 184; efficiency class E to B. Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

emissions in g/km: combined, from 255

The Crafter – Seat confgurations – 6 3 62 – Seat confgurations – The Crafter

Paint finishes.

The paint finish is applied in several layers to give your Volkswagen commercial

vehicle optimum protection against mechanical and chemical influences, and corro-

sion – so that you always leave a brilliant impression.

Candy White

solid paint

B4B4

DV CH BM

Tornado Red

solid paint

G2G2

DV CH BM

Spectral Yellow

solid paint

1X1X

Spanish Red

solid paint

H9H9

DV CH BM

Bright Orange

solid paint

E3E3

DV CH BM

Lime

Seat upholstery.

Oxide Silver

metallic paint

Q5Q5

DV CH BM

Night Black

pearl effect paint

G6G6

DV CH BM

Mistral Blue

pearl effect paint

2E2E

DV CH BM

Tibet Red

pearl effect paint

9E9E

DV CH BM

solid paint

W5W5

High-quality, robust materials and skilled workmanship are essential in the manufacture

of hard-wearing seat upholstery. The colours and patterns for the upholstery are painstakingly

matched to the interior trim and paint finishes.

standard

optional extra

Delivery Van

Kombi

DV CH BM

Frisian Green

solid paint

X8X8

DV CH BM

Steel Blue

solid paint

B6B6

DV CH BM

Dropside Van (single/double cab)

Chassis (single/double cab)

DV CH BM

Sea Green

solid paint

5U5U

Tasamo

Anthracite/

Anthracite

cloth upholstery

Timo

Grey/Anthracite

cloth upholstery

DV CH BM

India Blue

solid paint

F3F3

DV CH BM

BlueMotion

KO DV CH

Runner*

Classic Grey/

Classic Grey

robust cloth

upholstery for cab

The illustrations on these pages can only be regarded as a general guide as the printing process cannot render the colours with absolute accuracy. * Only for the Crafter Dropside Van and Chassis when combined with single cab; and for the first row of seats in the Crafter Delivery Van. The upholstery illustration on the left shows the centre seat panel, and the illustration on the right shows the seat sides. Crafter (Delivery Van, Kombi, Dropside Van), fuel consumption in l/100 km: combined, from 9.7 to 7.0. CO Please contact your local Volkswagen dealer for details of the standard equipment and optional extras applicable in your country.

DV CH

DV CH BM

Textile Rhombus

Anthracite

leatherette

upholstery

DV CH BM

emissions in g/km: combined, from 255 to 184; efficiency class E to B.

The Crafter – Paint fnishes/Seat upholstery – 65 64 – Paint fnishes – The Crafter

Model range.

Passenger cars Trucks

Model/

gross vehicle

weight

(kg)

Crafter 30/ 3,190 for

passenger

cars 3,000 for

trucks

Crafter 35/

3,500

Wheel-

base

(mm)

Kombi and

Kombi BlueMotion

Technology,

with normal roof

Kombi and

Kombi BlueMotion

Technology,

with high roof

Delivery Van, Delivery

Van BlueMotion

and Delivery Van

BlueMotion Technology,

Delivery Van and Delivery Van

BlueMotion Technology,

with high roof

with normal roof

3,250 payload 1,214 – 451 kg payload 1,096 – 681 kg

3,665 payload 1,185 – 451 kg payload 1,149 – 451 kg payload 1,028 – 681 kg payload 992 – 681 kg

3,250 payload 1,524 – 717 kg

payload 1,583 – 1,015 kg

3,665 payload 1,472 – 699 kg payload 1,436 – 685 kg payload 1,515 – 926 kg payload 1,479 – 890 kg

Delivery Van and Delivery Van

BlueMotion Technology,

with super-high roof

Chassis and

Chassis BlueMotion

Technology,

with single cab

payload 1,349 – 934 kg

Chassis and

Chassis BlueMotion

Technology,

with double cab

payload 1,151 – 808 kg

Dropside Van and

Dropside Van

BlueMotion Technology,

with single cab

Dropside Van and

Dropside Van

BlueMotion Technology,

with double cab

payload 1,151 – 736 kg payload 993 – 650 kg

payload 1,332 – 916 kg payload 1,129 – 840 kg payload 1,102 – 686 kg payload 939 – 650 kg

payload 1,836 – 1,421 kg payload 1,638 – 1,223 kg payload 1,638 – 1,223 kg payload 1,480 – 1,065 kg

payload 1,443 – 854 kg payload 1,819 – 1,403 kg payload 1,616 – 1,200 kg payload 1,589 – 1,173 kg payload 1,426 – 1,010 kg

Crafter 50/

5,000

4,325 payload 1,281 – 685 kg payload 1,345 – 728 kg

4,325

payload 1,293 – 681 kg with overhang

3,665 payload 2,735 – 2,046 kg payload 2,699 – 2,010 kg

4,325 payload 2,533 – 1,816 kg

4,325

payload 2,486 – 1,741 kg with overhang

payload 1,318 – 701 kg payload 1,789 – 1,371 kg payload 1,588 – 1,170 kg payload 1,510 – 1,092 kg payload 1,355 – 937 kg

payload 1,265 – 681 kg

payload 2,663 – 1,974 kg payload 3,094 – 2,578 kg payload 2,873 – 2,367 kg payload 2,793 – 2,277 kg payload 2,642 – 2,136 kg

payload 2,506 – 1,789 kg payload 3,056 – 2,538 kg payload 2,859 – 2,424 kg payload 2,709 – 2,191 kg payload 2,566 – 2,131 kg

payload 2,458 – 1,713 kg

1) Only for Crafter 30 with short wheelbase. 2) Equipment can result in an increase/decrease in the unladen weight and consequently affect the payload. Please contact your local Volkswagen dealer for the appropriate information. The payload ranges illustrated here have been established bearing in mind equipment that can be selected or omitted, and other features which do not belong to the standard scope of delivery or standard specifications. A vehicle’s actual payload, which results from calculating the difference between the gross vehicle weight and the unladen weight, can only be determined by weighing the individual vehicle. Further details of the vehicles and information on the availability of individual combinations of gross vehicle weight, engine, gearbox and body versions are given in the price list and technical data, and on the Internet at www.volkswagen-commercial-vehicles.com

Online configurator: Step 1 for the Dropside Van is to select the Chassis

The Crafter – Model range – 6766 – Model range – The Crafter

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– Crafter urban 9.4 – 9.4 10.1 – 10.6 10.8 – 11.3

extra-urban 7.7 – 8.1 7.8 – 7.9 8.1 – 8.3

combined 8.3 – 8.6 8.6 – 8.9 9.1 – 9.4

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extra-urban 7.7 – 7.9 – –

combined 8.0 – 8.3 – –

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6-speed 6-speed 6-speed 6-speed 6-speed 6-speed 6-speed

9.2 – 9.2 9.9 – 10.2 10.6 – 11.1 8.9 – 9.0 9.2 – 9.2 9.9 – 10.2 10.2

7.5 – 7.9 7.6 – 7.8 7.9 – 8.1 7.3 – 7.7 7.5 – 7.9 7.6 – 7.8 7.8

8.1 – 8.4 8.4 – 8.7 8.9 – 9.2 7.9 – 8.2 8.1 – 8.4 8.4 – 8.7 8.7

– 9.2 – 9.5 10.1 – 10.5 – 8.7 – 8.7 9.2 – 9.5 –

– 7.5 – 7.8 7.7 – 8.1 – 7.3 – 7.7 7.5 – 7.8 –

– 8.1 – 8.4 8.6 – 8.9 – 7.8 – 8.1 8.1 – 8.4 –

8.7 – 8.7 – – 8.2 – 8.5 – – –

7.3 – 7.7 – – 7.3 – 7.5 – – –

7.8 – 8.1 – – 7.6 – 7.9 – – –

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– Crafter 218 – 226 226 – 234 239 – 247

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– 218 – 227 231 – 239

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213 – 221 221 – 229 234 – 242 208 – 216 213 – 221 221 – 229 229

– 213 – 221 226 – 234 – 205 – 213 213 – 221 –

205 – 213 – – 200 – 208 – – –

C/C/–

–/C/C

1) “Enhanced Environmentally Friendly Vehicle”, the figures established are below the limits set by the EURO V exhaust emission standard. 2) The fuel consumption and emission figures listed here have been determined in accordance with the measuring method prescribed by law. These figures do not refer to a single, particular vehicle and do not constitute part of the offer but are purely for comparison purposes between the various types of vehicle. In addition to the fuel efficiency of a car, driving behaviour as well as other non-technical factors (e.g. environ-

mental conditions) play a role in determining a car’s fuel consumption and CO vehicle parameters – for example weight, rolling resistance and aerodynamics – and, together with weather and traffic conditions, influence fuel consumption and performance figures. Note

in accordance with the version of directive 1999/94/EC currently valid: further information on the official fuel consumption and official specific CO in a guide containing data on fuel consumption, CO

Union or, for prospective buyers in Germany, at DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strasse 1, 73760 Ostfildern, and under www.dat.de. Efficiency classes evaluate vehicles on the basis of CO

les which are better than the present-day average, and E, F or G to those below this average. 3) Standard final drive ratio. 4) Start/stop system available as an optional extra. 5)

standard final drive ratio of 4.182:1 is changed to the Achleitner final drive ratio of 4.111:1

emissions taking into account the vehicle’s unladen weight. Vehicles corresponding with the average are given a D rating. A+, A, B or C ratings are given to vehic-

emissions and power consumption for new passenger car models. It is available free of charge at every point of sale in the European

emissions. Additional equipment features and accessories (attachment parts, tyres, etc.) can alter the relevant

emissions of new passenger cars is given

The Crafter – Fuel consumption, CO2 emissions and efficiency classes – 6968 – Fuel consumption, CO2 emissions and efficiency classes – The Crafter

The

Fuel consumption and CO2 emissions.

Models with EEV emission standard

(stricter than EURO V).

Diesel engines with manual gearbox Fuel tank capacity approx. 75 l 2.0 l TDI (80 kW/300 Nm)

Crafter 30/35 Dropside Van

Crafter 35 Dropside Van 4MOTION with 4-wheel drive by Achleitner (both only with 120 kW TDI and final drive ratio 4.111:1)

Final drive ratio 4.182:1 4.364:1

Fuel consumption, l/100 km

: with manual gearbox: 6-speed 6-speed 6-speed

4.727:1

– Crafter urban 10.4 – 10.6 10.3 – 11.3 11.5

extra-urban 6.9 – 7.9 7.8 – 8.3 8.7

combined 8.2 – 8.9 8.7 – 9.4 9.7

– Crafter with start/stop system

urban – 9.8 – 10.7 11.0

extra-urban – 7.7 – 8.1 8.5

combined – 8.4 – 9.1 9.4

– Crafter with BlueMotion Technology urban 9.4 – 10.0 – –

extra-urban 7.0 – 7.9 – –

combined 7.9 – 8.6 – –

2.0 l TDI (105 kW/340 Nm) 2.0 l TDI (120 kW/400 Nm)

4.182:1 4.364:1

4.727:1 3.692:1 3.923:1

4.182:1 4.111:1

6-speed 6-speed 6-speed 6-speed 6-speed 6-speed 6-speed

9.5 – 10.2 10.1 – 11.1 11.5 8.6 – 9.0 9.0 – 9.2 9.5 – 10.2 10.2

7.2 – 7.8 7.6 – 8.1 8.7 6.9 – 7.7 7.0 – 7.9 7.2 – 7.8 7.8

8.0 – 8.7 8.5 – 9.2 9.7 7.5 – 8.2 7.7 – 8.4 8.0 – 8.7 8.7

8.9 – 9.5 9.6 – 10.5 11.0 – 8.6 – 8.7 8.9 – 9.5 –

7.0 – 7.8 7.5 – 8.1 8.5 – 6.8 – 7.7 7.0 – 7.8 –

7.7 – 8.4 8.2 – 8.9 9.4 – 7.4 – 8.1 7.7 – 8.4 –

– – 7.8 – 8.5 – – –

– – 6.9 – 7.5 – – –

– – 7.2 – 7.9 – – –

emissions combined, g/km2): with manual gearbox:

– Crafter 216 – 234 229 – 247 255

– Crafter with start/stop system

– 221 – 239 247

– Crafter with BlueMotion Technology 208 – 227 – –

210 – 229 224 – 242 255 197 – 216 203 – 221 210 – 229 229

– 216 – 234 247 – 195 – 213 203 – 221 –

203 – 221 – – 189 – 208 – – –

but are purely for comparison purposes between the various types of vehicle. In addition to the fuel efficiency of a car, driving behaviour as well as other non-technical factors (e.g. environ-

3) Standard final drive ratio. 4) Start/stop system available as an optional extra. 5)

emissions. Additional equipment features and accessories (attachment parts, tyres, etc.) can alter the relevant

The standard final drive ratio of 4.182:1 is changed to the Achleitner final drive ratio of 4.111:1

The Crafter – Fuel consumption and CO2 emissions – 7170 – Fuel consumption and CO2 emissions – The Crafter

Fuel consumption and CO2 emissions.

Models with Euro 5 emission standard.

Diesel engines with manual gearbox Fuel tank capacity approx. 75 l 2.0 l TDI (80 kW/300 Nm)

Crafter 30 Delivery Van BlueMotion (with short wheelbase and normal roof)

Final drive ratio 3.923:1

Fuel consumption, l/100 km

: with manual gearbox: 6-speed

urban 7.9 – 8.0

extra-urban 6.5 – 6.6

combined 7.0 – 7.1

emissions combined, g/km1): with manual gearbox: 184 – 187

Crafter 30/35 Delivery Van (only vehicles with a maximum unladen weight of 2,815 kg including conversions)

Final drive ratio 3.923:1 4.182:1

Fuel consumption, l/100 km

: with manual gearbox: 6-speed 6-speed 6-speed

4.364:1

– Crafter urban 9.1 – 9.4 10.1 – 10.7 10.5 – 10.8

extra-urban 7.9 – 8.1 7.8 – 7.9 8.4 – 8.6

2.0 l TDI (100 kW/340 Nm) 2.0 l TDI (120 kW/400 Nm)

3.923:1

6-speed

7.9 – 8.0

6.5 – 6.6

7.0 – 7.1

184 – 187

3.923:1 4.182:1

4.364:1 3.692:1 3.923:1

4.182:1

6-speed 6-speed 6-speed 6-speed 6-speed 6-speed

9.1 – 9.4 10.1 – 10.7 10.5 – 10.8 8.7 – 9.0 9.0 – 9.2 9.9 – 10.3

7.9 – 8.1 7.8 – 7.9 8.4 – 8.6 7.5 – 7.7 7.6 – 7.9 7.6 – 7.8

combined 8.3 – 8.6 8.6 – 8.9 9.1 – 9.4

– Crafter with start/stop system

urban – 9.6 – 10.0 10.0 – 10.3

extra-urban – 7.6 – 7.7 8.2 – 8.4

combined – 8.3 – 8.6 8.8 – 9.1

– Crafter with BlueMotion Technology urban 8.6 – 8.9 – –

extra-urban 7.7 – 7.9 – –

combined 8.0 – 8.3 – –

emissions combined. g/km1): with manual gearbox:

– Crafter 218 – 226 226 – 234 239 – 247

– Crafter with start/stop system

– 218 – 226 231 – 239

– Crafter with BlueMotion Technology 210 – 218 – –

8.3 – 8.6 8.6 – 8.9 9.1 – 9.4 7.9 – 8.2 8.1 – 8.4 8.4 – 8.7

– 9.6 – 10.0 10.0 – 10.3 – 8.4 – 8.7 9.4 – 9.6

– 7.6 – 7.7 8.2 – 8.4 – 7.5 – 7.7 7.4 – 7.7

– 8.3 – 8.6 8.8 – 9.1 – 7.8 – 8.1 8.1 – 8.4

8.6 – 8.9 – – 8.2 – 8.5 – –

7.7 – 7.9 – – 7.3 – 7.5 – –

8.0 – 8.3 – – 7.6 – 7.9 – –

218 – 226 226 – 234 239 – 247 208 – 216 213 – 221 221 – 229

– 218 – 226 231 – 239 – 205 – 213 213 – 221

210 – 218 – – 199 – 208 – –

The fuel consumption and emission figures listed here have been determined in accordance with the measuring method prescribed by law. These figures do not refer to a single, particular

vehicle and do not constitute part of the offer but are purely for comparison purposes between the various types of vehicle. In addition to the fuel efficiency of a car, driving behaviour as well as other non-technical factors (e.g. environmental conditions) play a role in determining a car’s fuel consumption and CO ment parts, tyres, etc.) can alter the relevant vehicle parameters – for example weight, rolling resistance and aerodynamics – and, together with weather and traffic conditions, influence fuel consumption and performance figures. 2) Standard final drive ratio. 3) Start/stop system available as an optional extra.

emissions. Additional equipment features and accessories (attach-

The Crafter – Fuel consumption and CO2 emissions – 7372 – Fuel consumption and CO2 emissions – The Crafter

Fuel consumption, CO2 emissions and efficiency classes.

Models with Euro 5 emission standard.

Diesel engines with manual gearbox Fuel tank capacity approx. 75 l 2.0 l TDI (80 kW/300 Nm)

Crafter 30/35 Kombi

Final drive ratio 3.923:1 4.182:1

Fuel consumption, l/100 km

: with manual gearbox: 6-speed 6-speed 6-speed

4.364:1

– Crafter urban 9.0 9.9 10.2

extra-urban 7.3 7.2 7.9

combined 7.9 8.2 8.7

– Crafter with start/stop system

urban – 9.4 9.7

extra-urban – 7.0 7.7

combined – 7.9 8.4

– Crafter with BlueMotion Technology urban 8.3 – –

extra-urban 7.1 – –

combined 7.6 – –

2.0 l TDI (100 kW/340 Nm) 2.0 l TDI (120 kW/400 Nm)

3.923:1 4.182:1

4.364:1 3.692:1 3.923:1

4.182:1

6-speed 6-speed 6-speed 6-speed 6-speed 6-speed

9.0 9.9 10.2 8.5 8.9 9.4

7.3 7.2 7.9 6.9 7.0 7.2

7.9 8.2 8.7 7.5 7.7 8.0

– 9.4 9.7 – 8.3 8.7

– 7.0 7.7 – 6.9 7.2

– 7.9 8.4 – 7.4 7.7

8.3 – – 8.0 – –

7.1 – – 6.7 – –

7.6 – – 7.2 – –

emissions combined, g/km1): with manual gearbox:

– Crafter 208 216 229

– Crafter with start/stop system

– 208 221

– Crafter with BlueMotion Technology 199 – –

Efficiency class

: with manual gearbox:

Crafter 30 35 30 35 30 35

– with normal roof,

short wheelbase/medium wheelbase/– D/D/– D/D/– E/E/– E/D/– E/E/– E/E/–

– with normal roof and

BlueMotion Technology,

short wheelbase/medium wheelbase/– D/D/– D/D/– D/D/– D/D/– E/E/– E/E/–

– with high roof,

–/medium wheelbase/long wheelbase –/D/– –/D/C –/D/– –/D/D –/E/– –/E/D

– with high roof and

BlueMotion Technology,

–/medium wheelbase/long wheelbase –/D/– –/C/C –/D/– –/D/C –/E/– –/E/D

208 216 229 197 203 210

– 208 221 – 195 203

199 – – 189 – –

30 35 30 35 30 35 30 35 30 35 30 35

D/D/– D/D/– E/E/– E/D/– E/E/– E/E/– D/D/– D/D/– D/D/– D/D/– D/D/– D/D/–

D/D/– D/D/– D/D/– D/D/– E/E/– E/E/– C/C/– C/C/– D/C/– D/C/– D/D/– D/D/–

–/D/– –/D/C –/D/– –/D/D –/E/– –/E/D –/C/– –/C/C –/D/– –/D/C –/D/– –/D/C

–/D/– –/C/C –/D/– –/D/C –/E/– –/E/D –/C/– –/C/B –/C/– –/C/C –/D/– –/D/C

The fuel consumption and emission figures listed here have been determined in accordance with the measuring method prescribed by law. These figures do not refer to a single, particular

vehicle and do not constitute part of the offer but are purely for comparison purposes between the various types of vehicle. In addition to the fuel efficiency of a car, driving behaviour as well as other non-technical factors (e.g. environmental conditions) play a role in determining a car’s fuel consumption and CO ment parts, tyres, etc.) can alter the relevant vehicle parameters – for example weight, rolling resistance and aerodynamics – and, together with weather and traffic conditions, influence fuel consumption and performance figures. Note in accordance with the version of directive 1999/94/EC currently valid: further information on the official fuel consumption and official specific CO

emissions of new passenger cars is given in a guide containing data on fuel consumption, CO2 emissions and power consumption for new passenger car models. It is available free of

charge at every point of sale in the European Union or, for prospective buyers in Germany, at DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strasse 1, 73760 Ostfildern, and under www.dat.de. Efficiency classes evaluate vehicles on the basis of CO A+, A, B or C ratings are given to vehicles which are better than the present-day average, and E, F or G to those below this average. 2) Standard final drive ratio. 3) Start/stop system avail- able as an optional extra.

emissions taking into account the vehicle’s unladen weight. Vehicles corresponding with the average are given a D rating.

emissions. Additional equipment features and accessories (attach-

The Crafter – Fuel consumption, CO2 emissions and efficiency classes – 7574 – Fuel consumption, CO2 emissions and efficiency classes – The Crafter

Fuel consumption and CO2 emissions.

Models with Euro 5 emission standard.

Diesel engines with manual gearbox Fuel tank capacity approx. 75 l 2.0 l TDI (80 kW/300 Nm)

Crafter 30/35 Dropside Van (only vehicles with a maximum unladen weight of 2,815 kg including conversions)

Final drive ratio 4.182:1 4.364:1

Fuel consumption, l/100 km

: with manual gearbox: 6-speed 6-speed 6-speed

4.727:1

– Crafter urban 9.8 – 10.7 10.2 – 10.8 11.5

extra-urban 7.3 – 7.9 7.9 – 8.6 8.7

combined 8.2 – 8.9 8.7 – 9.4 9.7

– Crafter with start/stop system

urban – 9.7 – 10.3 11.0

extra-urban – 7.7 – 8.4 8.5

combined – 8.4 – 9.1 9.4

– Crafter with BlueMotion Technology urban 9.5 – 10.0 – –

extra-urban 7.1 – 7.7 – –

combined 7.9 – 8.6 – –

2.0 l TDI (100 kW/340 Nm) 2.0 l TDI (120 kW/400 Nm)

4.182:1 4.364:1

4.727:1 3.692:1 3.923:1

4.182:1

6-speed 6-speed 6-speed 6-speed 6-speed 6-speed

9.8 – 10.7 10.2 – 10.8 11.5 8.4 – 9.0 8.8 – 9.2 9.6 – 10.3

7.3 – 7.9 7.9 – 8.6 8.7 7.0 – 7.7 7.1 – 7.9 7.1 – 7.8

8.2 – 8.9 8.7 – 9.4 9.7 7.5 – 8.2 7.7 – 8.4 8.0 – 8.7

– 9.7 – 10.3 11.0 – 8.2 – 8.7 9.2 – 9.6

– 7.7 – 8.4 8.5 – 7.0 – 7.7 6.8 – 7.7

– 8.4 – 9.1 9.4 – 7.4 – 8.1 7.7 – 8.4

9.5 – 10.0 – – 7.8 – 8.5 – –

7.1 – 7.7 – – 6.8 – 7.5 – –

7.9 – 8.6 – – 7.2 – 7.9 – –

emissions combined, g/km1): with manual gearbox:

– Crafter 216 – 234 229 – 247 255

– Crafter with start/stop system

– 221 – 239 247

– Crafter with BlueMotion Technology 208 – 226 – –

216 – 234 229 – 247 255 197 – 216 203 – 221 210 – 229

– 221 – 239 247 – 195 – 213 203 – 221

208 – 226 – – 189 – 208 – –

The fuel consumption and emission figures listed here have been determined in accordance with the measuring method prescribed by law. These figures do not refer to a single, particular

emissions. Additional equipment features and accessories (attach-

The Crafter – Fuel consumption and CO2 emissions – 7776 – Fuel consumption and CO2 emissions – The Crafter

Engines.

Diesel engines 2.0 l TDI (80 kW) 2.0 l TDI (100 kW)

Crafter

mixture preparation/injection method common rail direct injection common rail direct injection

No. of cylinders 4 4

cubic capacity, cm

1,968 1,968

output, kW at rpm 80 at 3,500 100 at 3,500

max. torque, Nm/rpm 300/1,500 – 2,250 340/1,575 – 2,250

EU exhaust emission ruling EEV

in accordance with directive 2005/55/

EC version 2008/74/EC or with EC regula-

tion 715/2007 Euro 5

in accordance with EC regulation 715/2007

Euro 5

diesel particulate filter (DPF) standard standard

6-speed manual gearbox standard standard

rear-wheel drive standard standard

type of fuel diesel, in accordance with DIN EN 590 diesel, in accordance with DIN EN 590

Diesel engines 2.0 l TDI (105 kW) 2.0 l TDI (120 kW)

Crafter

mixture preparation/injection method BiTurbo common rail direct injection BiTurbo common rail direct injection

No. of cylinders 4 4

cubic capacity, cm

1,968 1,968

output, kW at rpm 105 at 3,500 120 at 3,600

max. torque, Nm/rpm 340/1,575 – 2,250 400/1,800

EU exhaust emission ruling EEV

in accordance with directive 2005/55/

EC, version 2008/74/EC

EEV1) in accordance with directive 2005/55/

EC, version 2008/74/EC or with

EC regulation 715/2007 Euro 5

diesel particulate filter (DPF) standard standard

6-speed manual gearbox standard standard

rear-wheel drive standard standard

type of fuel diesel, in accordance with DIN EN 590 diesel, in accordance with DIN EN 590

1) “Enhanced Environmentally Friendly Vehicle”, the figures established are below the limits set by the EURO V exhaust emission standard. 2) Taxation is in accordance with the code numbers laid down by the German Federal Motor Transport Authority.

2.0 l TDI (EEV)

General information.

Take-back and recycling of end of life vehicles

Volkswagen meets the challenges of modern society and takes them into consideration in all new products of the Volkswagen brand. This naturally also applies to protection of the environment

and resources. All new Volkswagen can therefore be recycled in an environment-friendly way and – subject to fulfilment of national legal prerequisites – can be returned free of charge. You

can obtain further details of this from your local Volkswagen dealer, on our Internet website www.volkswagen-commercial-vehicles.com and under the telephone

number 0800 – Volkswagen (0800 – 86 55 79 24 36) which is free of charge in the Federal Republic of Germany.

DSG

, 4MOTION®, BlueMotion® and TDI® are registered trademarks of Volkswagen AG and other companies in the Volkswagen Group in Germany and in other countries. The fact that a trademark is not shown with an ® sign in this document cannot be interpreted to mean that this is not a registered trademark and/or that this could be used without prior approval in writing from Volkswagen AG.

Some of the vehicles shown are equipped with options at extra charge. Decoration contained in the illustrations is not included in the standard specification.

Please also bear in mind that when ordering some of the options and special equipment: it may be compulsory for them to be combined with certain other features; it may be the case that they cannot be combined with one another; and that they may be subject to certain legal requirements. Volkswagen expressly disclaims all liability in connection with the misuse of these equipment features. Some of the optional extras and special equipment (e.g. Business Unit for Special Vehicles) may result in longer delivery periods for the vehicle. Only the Volkswagen ordering systems placed at your disposal are applicable in respect of accuracy and completeness of the data.

The standard and optional equipment cannot be shown in full in this brochure.

Efficiency classes apply only to passenger car models.

Quality guaranteed

In addition to the statutory warranty, you receive a 2-year Volkswagen warranty for all new Volkswagen vehicles, a 3-year paint warranty, and a 12-year warranty against rusting through. All details of the Volkswagen guarantee and of the Volkswagen paint and bodywork guarantee apply solely to vehicles of the Volkswagen brand in accordance with the current range of vehicles offered for the Federal Republic of Germany, and which are issued with a service booklet from Volkswagen AG for the German market

The data given here on specifications, equipment, appearance, technical data and operating costs of the vehicles is based on the features of the German market and is in accordance with the

information available at the time of going to print. Please bear in mind that some of the vehicles or equipment listed here may not be available until a later point in time. Your local

Volkswagen dealer will be pleased to give you details of the differences in your specific country. Subject to change without notice.

The Crafter – Engines – 7978 – Engines – The Crafter

The Crafter

365.1192.13.18 · Printed in Germany Subject to change without notice

Issue: May 2013

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Volkswagen Crafter 2014 User Manual

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Frequently Asked Questions

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