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Pocket WiFi Extreme R208

Vodafone Pocket WiFi Extreme R208 Advanced Configuration Manual

Advanced Configuration Guide
Vodafone Pocket WiFiTMExtreme R208
Advanced Configuration Guide
TM
Extreme – R208
Vodafone R208 January 2013 Version 0.2
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Table of Contents
Welcome.............................................................................................................................................................................3
1. Getting Started – Initial Connection and Security Settings.........................................................................4
1.1 Vodafone Pocket WiFiTM Extreme Overview................................................................................................................. 5
1.1.1 System Requirements................................................................................................................................................ 5
1.1.2 Device overview............................................................................................................................................................ 5
1.1.3 Vodafone Pocket WiFi
TM
Extreme status display...............................................................................................6
1.1.4 Power saving and battery charging states..........................................................................................................8
1.1.5 Vodafone Pocket WiFi
TM
Extreme software updating and reporting capabilities, End User
Licence Agreement................................................................................................................................................................ 8
1.2 Device Set-up & Initial Connection................................................................................................................................9
1.2.1 Device Set-up.................................................................................................................................................................9
1.2.2 Initial Connection...................................................................................................................................................... 10
1.2.3 SIM Unlock screen.................................................................................................................................................... 12
1.3 The Vodafone Pocket WiFiTM Extreme online dashboard login screen....................................................... 13
1.4 Initial Security Configuration......................................................................................................................................... 14
1.4.1 Login and change the admin password............................................................................................................ 14
1.4.2 Establish a Secure Profile that meets your personal requirements...................................................... 15
1.5 Advanced Configuration for iPhone, iPad, iPod Touch, smartphone or tablet.......................................... 17
2. Vodafone Pocket WiFiTM Extreme Configuration Interface – Advanced Settings ..............................18
2.1 Overview ................................................................................................................................................................................ 19
2.1.1 Access the Vodafone Pocket WiFi
TM
Extreme Configuration pages from your web browser ....... 19
2.1.2 Login to the Vodafone Pocket WiFi
TM
Extreme to make changes........................................................... 20
2.2 Pocket WiFi............................................................................................................................................................................ 21
2.2.1 Mobile Broadband settings.................................................................................................................................... 21
2.2.2 WiFi settings................................................................................................................................................................. 27
2.2.3 Router............................................................................................................................................................................ 32
2.3 Storage................................................................................................................................................................................... 37
2.3.1 File storage .................................................................................................................................................................. 37
2.3.2 Sharing .......................................................................................................................................................................... 38
2.4 SMS.......................................................................................................................................................................................... 39
2.4.1 SMS settings................................................................................................................................................................ 39
2.5 Account.................................................................................................................................................................................. 40
2.5.1 Account details .......................................................................................................................................................... 40
2.5.2 Account type............................................................................................................................................................... 41
2.5.3 Recharge....................................................................................................................................................................... 42
3. Help and Troubleshooting ...................................................................................................................................43
3.1 Overview ................................................................................................................................................................................ 44
3.2 The Help and Diagnostics screens .............................................................................................................................. 45
3.2.1 Help ................................................................................................................................................................................ 45
3.2.2 Diagnostics .................................................................................................................................................................. 46
3.2.3 Device controls .......................................................................................................................................................... 50
3.2.4 About.............................................................................................................................................................................. 51
3.2.5 Support.......................................................................................................................................................................... 52
3.3 Common Problems and Solutions .............................................................................................................................. 53
3.4 Using the Factory Reset Button ................................................................................................................................... 59
4. Glossary......................................................................................................................................................................60
Advanced Configuration Guide
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Welcome
This Advanced Configuration Guide outlines the steps necessary to install and configure your Vodafone Pocket WiFi
TM
Extreme and how to use the browser interface.
This guide is separated into 4 chapters:
Getting Started – Initial Setup and Security SettingsThe Vodafone Pocket WiFiTM Extreme Browser Interface – Advanced Settings  Troubleshooting Glossary
Please save this Advanced Configuration Guide to your computer’s hard drive for future reference.
Also refer to the User Guide which was shipped in the box with your Vodafone Pocket WiFi
TM
Extreme device.
© Vodafone Group 2013, VODAFONE, the Vodafone logos and Vodafone Mobile Connect are trade marks of the Vodafone Group. Microsoft and Windows are either registered trade marks or trade marks of Microsoft Corporation in the United States and/or other countries. Other product and company names mentioned herein may be the trade marks of their respective owners.
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1. Getting Started – Initial Connection and Security Settings
- Vodafone Pocket WiFiTM Extreme Overview
- Initial Connection
- The Browser Login Screen
- Initial Security Configuration
- Using the Vodafone Pocket WiFi monitor app on iPhone, iPad, iPod Touch,
smartphone or tablet
Getting Started
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1.1 Vodafone Pocket WiFiTM Extreme Overview
The Vodafone Pocket WiFiTM Extreme R208 creates a personal portable WiFi zone which allows several WiFi enabled devices (for example PCs, Apple® iPhone, iPad or iPod touch, or mobile gaming devices such as Nintendo® DSi, Android devices such as the Samsung® Galaxy Tab) to share a secure mobile internet connection.
The device is battery, mains or USB powered, and this flexibility allows the device to be positioned for best mobile coverage and then share this coverage between several devices via WiFi.
The Vodafone Pocket WiFi
TM
Extreme should not be used in a confined space where air flow is limited, for
instance inside a jacket pocket or inside a hand bag etc..
1.1.1 System Requirements
To use the Vodafone Pocket WiFiTM Extreme you need a device with WiFi capability (supporting WiFi
802.11 b/g/n) and an internet browser.
1.1.2 Device overview
SIM card
slot
Reset
button
Micro SD
card slot
WPS
button
Micro
USB
socket
Aerial
socket
Status
display
Power
on/off
Red
LED
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1.1.3 Vodafone Pocket WiFiTM Extreme status display
The status display screen on the front of the device displays information about the state of the Mobile Broadband connection, the network you are connected to, if an action is required from the user, the status of the devices WiFi connectivity, and the battery charge.
Display power saving : the built-in power saving function means the information is displayed for 10 seconds and then is dimmed for 5 seconds, then the display powers off. In order to illuminate the display, briefly press the Power button, and the status information will display for another 10 seconds.
Display information
Network signal: 1-5 bars. 5 bars indicates strong network signal.
Bearer: Type of network bearer (H or 3G+): HSPA or HSPA+, 3G: 3G, E: EDGE, G: GPRS.
WiFi status and number of users:
Example above show WiFi broadcasting and 10 users connected.
Unread messages: Number of unread SMS messages. Example above shows 9 unread SMS.
Battery: Varies from black (discharged) to white (fully charged). Example shows a fully charged battery.
Network Operator or additional information: The mobile broadband network that the device is connected to is
displayed. Additional information messages may also be displayed here. Examples of messages are “No SIM”, “SIM invalid”, “Input PIN”, and “Input PUK”.
Roaming indicator: The example above shows the device is roaming off your normal network.
Connect duration: Time of current connection to network.
Upload and download volume: Approximate cumulative data usage (multiple connections).
Upload & download
data volume
Connect duration
Roaming indicator
Network
operator or
additional
information
WiFi status
and number
of users
Network
signal
Unread
messages
Bearer
Battery
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Mobile Broadband signal strength:
Connected with excellent signal strength (5 bars) through to Low signal strength (1 bar) .
The Mobile Broadband network connection has failed, or the service is not available.
Not connected, but a network connection is available (excellent signal, icon will greyed out). The device may be
set to manual connection (not automatic connection) and is awaiting connection from the PC User Interface.
Battery charge:
While the device is being charged the battery icon will cycle through the charging icons below. When not being charged the icon will show the charge left in the battery.
Discharged (0%)
Charging (10%)
Charging (30%)
Charging (60%)
Charged (100%)
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1.1.4 Power saving and battery charging states
Power saving: There are 2 types of power saving built into the device – display and connectivity.
Display: The built-in display power-saving function means the information is displayed on the
TM
Extreme for 10 seconds, then for 5 seconds with the display dimmed before the display powers off to conserve the battery charge. In order to illuminate the display, press the Power button, and the status information will displayed for another 10 seconds.
Connectivity: After 10 minutes without any users connected to the Vodafone Pocket WiFi
TM
Extreme (via WiFi or USB cable), the device will go into sleep mode.
If the device is being powered by
battery and is in sleep mode, then it must be woken up by
pushing the Power button before the device can be connected to. The display will briefly illuminate and connectivity will be allowed via WiFi access.
If the device is being powered by
the mains charger or PC USB cable, then as soon as a WiFi
connection request is received the Vodafone Pocket WiFi
TM
Extreme will wake up from sleep mode (without any physical intervention), connect to the Wireless Broadband network and accept the WiFi connection request.
Battery charging: Charging rates depend on whether the device is connected to the Mobile Broadband network, whether the WiFi is transmitting, and whether the device is connected to the mains charger or to a PC. The scenarios are described below, but in summary it is best to use the mains charger when possible to ensure the battery remains charged, and charging is always faster when connected to the mains compared to PC USB charging:
Mains charging
When not connected to the Mobile Broadband network – will take a maximum of 3 hours.When connected – will depend on the number of users and the amount of traffic flowing, but
charging will take slightly longer than 3 hours.
PC USB trickle charging
While not connected to the Mobile Broadband network (powered off) – will take a maximum
of 4 hours.
When connected – will depend on the number of users and the amount of traffic flowing.
With regular browsing charging will take place at a reduced rate, but if high volume traffic flows through the device then it will not charge and may start discharging.
1.1.5 Vodafone Pocket WiFiTM Extreme software updating and reporting capabilities, End User Licence Agreement
Vodafone Mobile Broadband software is included on this device, and contains built-in software updating and reporting capabilities as listed in the End User Licence Agreement.
End User Licence Agreement: Please ensure that you read and accept the End User Licence Agreement (EULA) for your country before you use the device and software. The EULAs are available for viewing here:
www.support.vodafone.com/VodafonePocketWiFi/R208
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1.2 Device Set-up & Initial Connection
1.2.1 Device Set-up
1. To prepare the Vodafone Pocket WiFiTM Extreme device, you need to insert your SIM (and MicroSDHC card if you are using one for file sharing and streaming), and insert
and charge the battery before use.
2. Insert the SIM as shown. If using a MicroSD card then insert as shown. Your will find your WiFi security details engraved at the bottom edge of the back cover. These are a secure network key and a WiFi Network Name (SSID), and are unique to your device. These details will be needed to connect your WiFi enabled devices to the Vodafone Pocket WiFi
TM
Extreme. The details are also on the Reminder Card that came in the packaging box with the device. They can also be retrieved once the device is powered on by double-tapping the Power button. The SSID and the network key are then briefly shown on the device display.
3. On first use, plug the Vodafone Pocket WiFi
TM
Extreme into the mains supply, turn the mains power and
allow the battery to fully charge (approximately 3 hours on mains power) before using it in battery mode
. A battery charging icon will be displayed in the Status Screen on the front of the device.
4. Switch on the device by pressing the Power button for 3 seconds. The display on the front of the Vodafone Pocket WiFi
TM
Extreme will be illuminated, the device displays the Vodafone logo and will then
go through its start-up sequence, connecting to the mobile network and starting WiFi.
5. Use the normal WiFi application on your computer or device to connect. Select the Pocket WiFi network from the list of available WiFi networks, click Connect and enter the network key. If your connecting device has WPS functionality, you can press and hold the WPS button on the R208 for 5 seconds, then any WPS-enabled device can connect without requiring the network key.You should now have internet access via Vodafone Pocket WiFi
TM
Extreme.
SIM card
MicroSD card
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1.2.2 Initial Connection
Advanced configuration using a cable or WiFi
To perform advanced configuration of the device you will need a computer running Microsoft® Windows® 8, Windows® 8 RT (Wi-Fi access only), Windows® 7 (SP1 recommended), Windows Vista™ (SP2 recommended), or Windows® XP (SP3 recommended), a computer running Linux (Wi-Fi confi guration only, not cable), or an Apple Mac running Mac OS® X 10.5 (Intel®), 10.6 or 10.7 (all with latest updates).
Advanced configuration app for iPhone / iPad / iPod Touch / smartphone / tablet users
Apple device users should use the Safari browser to browse to the online dashboard http://Pocket.wifi or http://192.168.0.1 , or download the Vodafone Pocket WiFi monitor app.
Smartphone and tablet users
can check the device status by downloading the Vodafone Pocket WiFi monitor app from the App Store in iTunes or the Android Market / Google Play. See Section 1.5 for sample monitor app screenshots.
The Vodafone Pocket WiFiTM Extreme comes pre-configured with the Access Point Number (APN) and other Vodafone network settings to allow you to use this device on the Vodafone network without complex configuration or set-up.
Before you start: Make a note of your WiFi security details - the Network Key and WiFi Network Name. The Network Key and the name are unique to your device and can be found engraved at the bottom edge of the back cover of the Vodafone Pocket WiFi
TM
Extreme device. The details are also on the Reminder Card that came in the packaging box with the device. Also they can be retrieved once the device is powered on by double-tapping the Power button. The Network Name and Key are briefly shown on the device display.
You have two connection options when doing the initial setup of the Vodafone Pocket WiFiTM Extreme.
Option 1 - Set up a connection to the Vodafone Pocket WiFiTM Extreme - WiFi Mode
In WiFi mode you use the Vodafone Pocket WiFiTM Extreme as a shared access point. You use your PC’s WiFi capability to access the device.
➊ Use your normal WiFi manager on your computer to locate the Vodafone Pocket WiFi
TM
Extreme
wireless network.
Note: The steps to connect to a WiFi network vary depending on your operating system and whether you use the
native application or third-party software. Generally you click an icon (often in the System Tray for Windows or choose
System Preferences > Network on a Mac) where you can select “View Available Wireless Networks.”
If you are unfamiliar with wireless networking on your computer, consult the computer help system.
For differences between Windows 7 and Vista set-up please see the FAQ “
What is the difference between
Vista and Windows & network set-up?”
in Section 3.3.
If multiple wireless networks are found, highlight the one named VodafonePocketWiFi-xxxxyy. The xxxxyy represent a randomly generated set of numbers and letters which will differ per device.
➋ Click Connect. If your connecting device has WPS functionality, you can press and hold the WPS
button on the R208 for 5 seconds, then any WPS-enabled device can connect without requiring the network key.
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Option 2 - Set up a connection to the Vodafone Pocket WiFiTM Extreme – Micro USB Cable connection
In USB Cable mode, you connect the Vodafone Pocket WiFiTM Extreme directly to a computer using the Micro USB cable provided with the Vodafone Pocket WiFi
TM
Extreme. You are using your PC’s LAN capability over the USB Cable to access the device, and it will automatically establish a network connection.
When you first use the USB Cable to connect the R208 to your PC or Mac, the drivers for the device and a desktop shortcut to the online dashboard will be downloaded from the Vodafone Pocket WiFi
TM
Extreme to your computer, and installed. These are pre-requisite to accessing your device when plugged into the computer using the USB cable.
Note: WiFi will be on when the device is plugged into the computer using the USB cable. If you select disconnect from the Mobile Broadband network in the online dashboard, then
all the Vodafone Pocket
WiFi
TM
Extreme users will be disconnected from the Mobile Broadband network as well.
WARNING ! It is highly recommended that you set up security for your Vodafone Pocket WiFi
TM
Extreme at this time. The device has WPA2 security enabled, but you may want to change the WPA2 network key and your device administrator logon password with personalised settings.
Note: If you are connected to the device over WiFi and find the Vodafone Pocket WiFiTM Extreme redirects to the online dashboard (i.e. Welcome page) instead of the page you expected when using the browser, this will be due to the fact that the device cannot connect the user to a Mobile Broadband network, and needs some sort of intervention from you.
If you have trouble connecting to the device ensure your WPA2 security key has been entered correctly. Note: The WPA2 key is case sensitive - please ensure you input it with the correct upper and lower case characters. An additional common cause of PC connection problems could be that your computer’s WiFi adapter has become confused by working with multiple WiFi devices. The normal way to fix this on a PC is to right click on the Wireless Network Connection icon in the Windows toolbar, then select
Repair.
Please check the device status display to see if it is waiting an input (for instance pressing the Power button), and also check the connected state in the web User Interface (UI) to confirm the device is showing “Connected”, and if not refer to the Troubleshooting section later in this guide.
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1.2.3 SIM Unlock screen
In most cases you will never see this screen, however, if you are using a SIM that was not supplied with the device you may be prompted by this screen to unlock the SIM so it can work correctly with the device. Follow the on-screen instructions.
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1.3 The Vodafone Pocket WiFiTM Extreme online dashboard login screen
When connected to the device via WiFi, enter http://Pocket.wifi or http://192.168.0.1 into the address window of your web browser, and press the
Enter or Return key. If you have previously connected to the
device using the Micro USB cable from your PC you can click on the short cut icon
on your desktop.
The Vodafone Pocket WiFi
TM
Extreme online dashboard will be displayed.
The web browser will always display certain information (network, WiFi and battery status and list of connected devices) regardless of whether you are logged in or not.
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1.4 Initial Security Configuration
The Vodafone Pocket WiFiTM Extreme comes pre-configured with the information required to connect to the Vodafone mobile network. It will not normally require any additional configuration to the basic settings unless you are using the device behind a corporate firewall, and this may require the appropriate proxy server settings to be modified (see later section of this guide for how to do this).
The security of your wireless network is very important. We recommend that you configure the default security settings immediately by following these procedures:
Login and change the Administration PasswordEstablish a Secure Profile that meets your specific requirements
1.4.1 Login and change the admin password
➊ Enter the default password “admin” (the password is case sensitive) into the Login window in the
upper right corner of the screen and click
Login. Select Pocket WiFi > Router > Router Settings. Note:
If you have an enterprise version of this device the password will be different – please check with your own company IT administrators who will hold your secure password for logging in.
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➋ Type the current password into the Old password field.
➌ Select a new password and enter it into both password fields (New password and Confirm password).
➍ Click Save. This will be the new administration password that you use when you login to the browser
interface.
Note: Please record the new password. You will have to reset the device using the Master Reset button if you forget your new administration password. This will also reset all other changes you have made to the device configuration.
E:
1.4.2 Establish a Secure Profile that meets your personal requirements
You can use advanced router security options: WEP, WPA-PSK, WPA/WPA2 mixed, WPA2-PSK, MAC address filtering / NAT security. WPA2-PSK is the default, but you may need to lower the security level if any of the devices that want to use the Vodafone Pocket WiFi
TM
Extreme are do not support this level of
security (for example, some older PCs do not support WPA2).
Select
Pocket WiFi > Wi-Fi > Security
IMPORTANT: Your Vodafone Pocket WiFi
TM
Extreme comes with a pre-set WPA2 key that is unique to the device and is listed on the label that can be found inside the back cover of the Vodafone Pocket WiFi
TM
Extreme. If you want to change this key to something more memorable, you can change it by following the steps below. Vodafone recommend changing the WPA2 key to a secure key which can be easily remembered. Note: The WPA2 key is case sensitive - please ensure you input it with the correct upper and lower case characters.
➊ From the left hand menu, select WiFi.
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➋ Enter a memorable Network Key you want to use for WiFi access to the device .
➌ Choose the Authentication level you want from the drop-down box (WPA2 is the default).
➍ Select the type of key encryption algorithm you want to use from the drop-down box.
➎ Click Save.
IMPORTANT: Your wireless connection will be disabled at this point. You must reconnect with the new
network key you just established if you are currently using wireless access to do the initial security configuration.
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1.5 Advanced Configuration for iPhone, iPad, iPod Touch, smartphone or tablet
You can monitor the status of your Vodafone Pocket WiFiTM Extreme device from any of the devices listed above, subject to device operating system versions of iOS v3.1.3 or above, or Android V2.1.0 or above.
Apple device users should use the Safari browser to browse to the online dashboard http://Pocket.wifi or http://192.168.0.1 , or download the Vodafone Pocket WiFimonitor app.
Smartphone and tablet users can check the device status by downloading the Vodafone Pocket WiFi monitor app from the App Store in iTunes or the Android Market / Google Play.
Download the Vodafone Pocket WiFi monitor app .
Click on the app icon
Sample monitor screens show below
Tablet / iPad
iPhone / smartphone
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2. Vodafone Pocket WiFiTM Extreme Configuration Interface – Advanced Settings
- Overview
- Mobile Broadband settings
- WiFi settings
- Router settings
- File Storage
- SMS
- Account settings
U File
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2.1 Overview
2.1.1 Access the Vodafone Pocket WiFiTM Extreme Configuration pages from your web browser
Enter http://Pocket.wifi or http://192.168.0.1 into the address window of your web browser, and press the
Enter key. If you have previously connected to the device using the Micro USB cable from you
PC you can click on the short cut icon
on your desktop.
When you first connect to the Vodafone Pocket WiFi
TM
Extreme with your web browser, you see the
“Vodafone Pocket WiFi
TM
Extreme Welcome Page” below which gives basic status information. You will
not be logged into the Vodafone Pocket WiFi
TM
Extreme at this stage, and will be unable to save and
changes you make to the device configuration until you login.
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