VMware ESXI - 6.7 Instruction Manual

vSphere Monitoring and Performance
17 APR 2018 VMware vSphere 6.7 VMware ESXi 6.7 vCenter Server 6.7
vSphere Monitoring and Performance
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Contents

About vSphere Monitoring and Performance 5
Monitoring Inventory Objects with Performance Charts 7
1
Performance Chart Types 8
Data Counters 8
Metric Groups in vSphere 10
Data Collection Intervals 10
Data Collection Levels 11
View Performance Charts 12
Performance Charts Options Available Under the View Menu 13
Overview Performance Charts 14
Working with Advanced and Custom Charts 106
Troubleshoot and Enhance Performance 109
Monitoring Guest Operating System Performance 116
2
Enable Statistics Collection for Guest Operating System Performance Analysis 116
View Performance Statistics for Windows Guest Operating Systems 116
Monitoring Host Health Status 118
3
Monitor Health Status in the vSphere Client 119
Monitor Hardware Health Status 119
Reset Health Status Sensors in the vSphere Client 120
Reset Health Status Sensors 120
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Monitoring vSphere Health 121
4
Check vSphere Health in vSphere Client 121
Monitoring Events, Alarms, and Automated Actions 123
5
View Events 125
View System Logs 125
Export Events Data 126
Streaming Events to a Remote Syslog Server 126
Retention of Events in the vCenter Server Database 128
View Triggered Alarms and Alarm Definitions 130
Live Refresh of Recent Tasks and Alarms 130
Set an Alarm in the vSphere Web Client 131
Set an Alarm in the vSphere Client 141
Acknowledge Triggered Alarms 144
3
vSphere Monitoring and Performance
Reset Triggered Event Alarms 144
Preconfigured vSphere Alarms 145
Monitoring Solutions with the vCenter Solutions Manager 151
6
View Solutions and vServices 151
Monitoring Agents 152
Monitoring vServices 152
Monitoring the Health of Services and Nodes 154
7
View the Health Status of Services and Nodes 154
Performance Monitoring Utilities: resxtop and esxtop 156
8
Using the esxtop Utility 156
Using the resxtop Utility 157
Using esxtop or resxtop in Interactive Mode 158
Using Batch Mode 173
Using Replay Mode 174
Using the vimtop Plug-In to Monitor the Resource Use of Services 177
9
Monitor Services By Using vimtop in Interactive Mode 177
Interactive Mode Command-Line Options 177
Interactive Mode Single-Key Commands for vimtop 178
Monitoring Networked Devices with SNMP and vSphere 180
10
Using SNMP Traps with vCenter Server 180
Configure SNMP for ESXi 182
SNMP Diagnostics 193
Monitor Guest Operating Systems with SNMP 193
VMware MIB Files 193
SNMPv2 Diagnostic Counters 195
System Log Files 197
11
View System Log Entries 197
View System Logs on an ESXi Host 197
System Logs 198
Export System Log Files 199
ESXi Log Files 200
Upload Logs Package to a VMware Service Request 200
Configure Syslog on ESXi Hosts 201
Configuring Logging Levels for the Guest Operating System 202
Collecting Log Files 204
Viewing Log Files with the Log Browser 208
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About vSphere Monitoring and Performance

VMware provides several tools to help you monitor your virtual environment and to locate the source of
potential issues and current problems.
Performance charts Allow you to see performance data on a variety of system resources
including CPU, Memory, Storage, and so on.
Performance
monitoring command-
line utilities
Host health Allows you to quickly identify which hosts are healthy and which are
Events, alerts, and
alarms
System Log Files System logs contain additional information about activities in your vSphere
Allow you to access detailed information on system performance through
the command line.
experiencing problems.
Allow you to configure alerts and alarms and to specify the actions the
system should take when they are triggered.
environment.
Intended Audience
The content in this section is intended for vSphere administrators who perform the following tasks:
n
Monitor the health and performance of physical hardware backings for the virtual environment.
n
Monitor the health and performance of virtual devices in the virtual environment.
n
Troubleshoot problems in the system.
n
Configure alarms.
n
Configure SNMP messages.
Virtual machine administrators also might find the section on Chapter 2 Monitoring Guest Operating
System Performance helpful.
vSphere Web Client and vSphere Client
Instructions in this guide reflect the vSphere Client (an HTML5-based GUI). You can also use the
instructions to perform most of the tasks by using the vSphere Web Client (a Flex-based GUI).
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Tasks for which the workflow differs significantly between the vSphere Client and the vSphere Web Client
have duplicate procedures that provide steps according to the respective client interface. The procedures
that relate to the vSphere Web Client, contain vSphere Web Client in the title.
Note In vSphere 6.7, most of the vSphere Web Client functionality is implemented in the vSphere Client.
For an up-to-date list of the unsupported functionality, see Functionality Updates for the vSphere Client.
VMware Technical Publications Glossary
VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For
definitions of terms as they are used in VMware technical documentation, go to
http://www.vmware.com/support/pubs.
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Monitoring Inventory Objects
with Performance Charts 1
The vSphere statistics subsystem collects data on the resource usage of inventory objects. Data on a
wide range of metrics is collected at frequent intervals, processed, and archived in the vCenter Server
database. You can access statistical information through command-line monitoring utilities or by viewing
performance charts in the vSphere Web Client.
Counters and Metric Groups
vCenter Server systems and hosts use data counters to query for statistics. A data counter is a unit of
information relevant to a given inventory object or device. Each counter collects data for a different
statistic in a metric group. For example, the disk metric group includes separate data counters to collect
data for disk read rate, disk write rate, and disk usage. Statistics for each counter are rolled up after a
specified collection interval. Each data counter consists of several attributes that are used to determine
the statistical value collected.
For a complete list and description of performance metrics, see the vSphere API Reference.
Note Counters that are introduced in later versions might not contain data from hosts of earlier versions.
For details, see the VMware Knowledge Base.
Collection Levels and Collection Intervals
Collection levels determine the number of counters for which data is gathered during each collection
interval. Collection intervals determine the time period during which statistics are aggregated, calculated,
rolled up, and archived in the vCenter Server database. Together, the collection interval and collection
level determine how much statistical data is collected and stored in your vCenter Server database.
Data Availability
Real-time data appears in the performance charts only for hosts and virtual machines that are powered
on. Historical data appears for all supported inventory objects, but might be unavailable during certain
circumstances.
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This chapter includes the following topics:
n

Performance Chart Types

n

Data Counters

n
Metric Groups in vSphere
n
Data Collection Intervals
n
Data Collection Levels
n
View Performance Charts
n
Performance Charts Options Available Under the View Menu
n
Overview Performance Charts
n
Working with Advanced and Custom Charts
n
Troubleshoot and Enhance Performance
Performance Chart Types
Performance metrics are displayed in different types of charts, depending on the metric type and object.
Table 11. Performance Chart Types
Chart Type Description
Line chart Displays metrics for a single inventory object. The data for each performance counter is plotted on a separate
line in the chart. For example, a network chart for a host can contain two lines: one showing the number of
packets received, and one showing the number of packets transmitted.
Bar chart Displays storage metrics for datastores in a selected data center. Each datastore is represented as a bar in the
chart. Each bar displays metrics based on the file type: virtual disks, snapshots, swap files, and other files.
Pie chart Displays storage metrics for a single object, based on the file types, or virtual machines. For example, a pie
chart for a datastore can display the amount of storage space occupied by the virtual machines taking up the
largest space.
Stacked chart Displays metrics for the child objects that have the highest statistical values. All other objects are aggregated,
and the sum value is displayed with the term Other. For example, a host's stacked CPU usage chart displays
CPU usage metrics for the 10 virtual machines on the host that are consuming the most CPU. The Other
amount contains the total CPU usage of the remaining virtual machines.
The metrics for the host itself are displayed in separate line charts.
Stacked charts are useful in comparing the resource allocation and usage across multiple hosts or virtual
machines. By default, the 10 child objects with the highest data counter values are displayed.
Data Counters
Each data counter includes several attributes that are used to determine the statistical value collected.
See the vSphere API Reference for a complete list and description of supported counters.
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Table 12. Data Counter Attributes
Attribute Description
Unit of Measurement Standard in which the statistic quantity is measured.
n
Kilobytes (KB) – 1024 bytes
n
Kilobytes per second (KBps) – 1024 bytes per second
n
Kilobits (kb) – 1000 bits
n
Kilobits per second (kbps) – 1000 bits per second
n
Megabytes (MB)
n
Megabytes per second (MBps)
n
Megabits (Mb), megabits per second (Mbps)
n
Megahertz (MHz)
n
Microseconds (µs)
n
Milliseconds (ms)
n
Number (#)
n
Percent (%)
n
Seconds (s)
Description Text description of the data counter.
Statistics Type Measurement used during the statistics interval. Related to the unit of measurement.
n
Rate – Value over the current statistics interval
n
Delta – Change from previous statistics interval.
n
Absolute – Absolute value (independent of the statistics interval).
Rollup Type Calculation method used during the statistics interval to roll up data. Determines the type of statistical
values that are returned for the counter.
n
Average – Data collected during the interval is aggregated and averaged.
n
Minimum – The minimum value is rolled up.
n
Maximum – The maximum value is rolled up.
The Minimum and Maximum values are collected and displayed only in statistics level 4. Minimum and
maximum rollup types are used to capture peaks in data during the interval. For real-time data, the
value is the current minimum or current maximum. For historical data, the value is the average
minimum or average maximum.
For example, the following information for the CPU usage chart shows that the average is collected at
statistics level 1. The minimum and maximum values are collected at statistics level 4.
n
Counter: usage
n
Unit: Percentage (%)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
n
Summation – Data collected is summed. The measurement displayed in the chart represents the sum
of data collected during the interval.
n
Latest – Data collected during the interval is a set value. The value displayed in the performance charts
represents the current value.
Collection level Number of data counters used to collect statistics. Collection levels range from 1 to 4, with 4 having the
most counters.
Note Be careful when you set a higher collection level, as the process requires significant increase of
resource usage. For more information, see Data Collection Levels.
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Metric Groups in vSphere

The performance data collection subsystem for vSphere collects performance data on various inventory
items and their devices. Data counters define individual performance metrics. Performance metrics are
organized into logical groups based on the object or object device. Statistics for one or more metrics can
be displayed in a chart.
Table 13. Metric Groups
Metric group Description
Cluster Services Performance statistics for clusters configured by using vSphere Distributed Resource Scheduler, vSphere High
Availability, or both.
CPU CPU utilization per host, virtual machine, resource pool, or compute resource.
Datastore Statistics for datastore utilization.
Disk Disk utilization per host, virtual machine, or datastore. Disk metrics include I/O performance, such as latency and
read/write speeds, and utilization metrics for storage as a finite resource.
Memory Memory utilization per host, virtual machine, resource pool, or compute resource. The value obtained is one of
the following:
n
For virtual machines, memory refers to the guest physical memory. Guest physical memory is the amount of
physical memory presented as a virtual-hardware component to the virtual machine, at creation time, and
made available when the virtual machine is running.
n
For hosts, memory refers to the machine memory. Machine memory is the RAM that is installed on the
hardware that comprises the host.
Network Network utilization for both physical and virtual network interface controllers (NICs) and other network devices.
The virtual switches that support connectivity among all components, such as hosts, virtual machines, VMkernel.
Power Energy usage statistics per host.
Storage Adapter Data traffic statistics per host bus adapter (HBA).
Storage Path Data traffic statistics per path.
System Overall system availability, such as the system heartbeat and uptime. These counters are available directly from
hosts and from vCenter Server.
Virtual Disk Disk utilization and disk performance metrics for virtual machines.
Virtual Flash Virtual flash counters.
Virtual Machine
Operations
vSphere
Replication
Virtual machine power and provisioning operations in a cluster or data center.
Statistics for the virtual machine replication performed by VMware vCenter Site Recovery Manager.

Data Collection Intervals

Collection intervals determine the duration for which statistics are aggregated, calculated, rolled up, and
archived. Together, the collection interval and collection level determine how much statistical data is
gathered and stored in your vCenter Server database.
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Table 14. Collection Intervals
Collection
Interval/Archive Length
1 Day 5 Minutes Real-time statistics are rolled up to create one data point every 5 minutes. The
1 Week 30 Minutes 1-Day statistics are rolled up to create one data point every 30 minutes. The result
1 Month 2 Hours 1-Week statistics are rolled up to create one data point every 2 hours. The result
1 Year 1 Day 1-Month statistics are rolled up to create one data point every day. The result is
Collection
Frequency Default Behavior
result is 12 data points every hour and 288 data points every day. After 30
minutes, the six data points collected are aggregated and rolled up as a data point
for the 1-Week time range.
You can change the interval duration and archive length of the 1-Day collection
interval by configuring the statistics settings.
is 48 data points every day and 336 data points every week. Every 2 hours, the 12
data points collected are aggregated and rolled up as a data point for the 1-Month
time range.
You cannot change the default settings of the 1-Week collection interval.
is 12 data points every day and 360 data points every month (assuming a 30-day
month). After 24 hours, the 12 data points collected are aggregated and rolled up
as a data point for the 1-Year time range.
You cannot change the default settings of the 1-Month collection interval.
365 data points each year.
You can change the archive length of the 1-Year collection interval by configuring
the statistics settings.
Note If you change the duration of data collection intervals you might need to allocate more storage
resources.

Data Collection Levels

Each collection interval has a default collection level that determines the amount of data gathered and
which counters are available for display in the charts. Collection levels are also referred to as statistics
levels.
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Table 15. Statistics Levels
Level Metrics Best Practice
Level 1
Level 2
Level 3
n
Cluster Services (VMware Distributed Resource Scheduler) – all
metrics
n
CPU – cpuentitlement, totalmhz, usage (average), usagemhz
n
Disk – capacity, maxTotalLatency, provisioned, unshared, usage
(average), used
n
Memory – consumed, mementitlement, overhead, swapinRate,
swapoutRate, swapused, totalmb, usage (average), vmmemctl
(balloon)
n
Network – usage (average), IPv6
n
System – heartbeat, uptime
n
Virtual Machine Operations – numChangeDS, numChangeHost,
numChangeHostDS
n
Level 1 metrics
n
CPU – idle, reservedCapacity
n
Disk – All metrics, excluding numberRead and numberWrite.
n
Memory – All metrics, excluding memUsed and maximum and
minimum rollup values.
n
Virtual Machine Operations – All metrics
n
Level 1 and Level 2 metrics
n
Metrics for all counters, excluding minimum and maximum rollup
values.
n
Device metrics
Use for long-term performance monitoring
when device statistics are not required.
Level 1 is the default Collection Level for
all Collection Intervals.
Use for long-term performance monitoring
when device statistics are not required
but you want to monitor more than the
basic statistics.
Use for short-term performance
monitoring after encountering problems or
when device statistics are required.
Because of the large quantity of
troubleshooting data retrieved and
recorded, use level 3 for the shortest time
period (Day or Week collection interval).
Level 4 All metrics supported by the vCenter Server, including minimum and
maximum rollup values.
Use for short-term performance
monitoring after encountering problems or
when device statistics are required.
Because of the large quantity of
troubleshooting data retrieved and
recorded, use level 4 for the shortest
amount of time.
Note When you increase the collection level, the storage and system requirements might change. You
might need to allocate more system resources to avoid a decrease in the performance.

View Performance Charts

The vCenter Server statistics settings, the type of object selected, and the features that are enabled on
the selected object determine the amount of information displayed in charts. Charts are organized into
views. You can select a view to see related data together on one screen. You can also specify the time
range, or data collection interval. The duration extends from the selected time range to the present time.
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Overview charts display multiple data sets in one panel to evaluate different resource statistics, display
thumbnail charts for child objects. It also displays charts for a parent and a child object. Advanced charts
display more information than overview charts, are configurable, and can be printed or exported. You can
export data in the PNG, JPEG, or CSV formats. See View Advanced Performance Charts.
Procedure
1 Select a valid inventory object in the vSphere Web Client.
Overview and advanced performance charts are available for datacenter, cluster, host, resource pool,
vApp, and virtual machine objects. Overview charts are also available for datastores and datastore
clusters. Performance charts are not available for network objects.
2 Click the Monitor tab, and click Performance.
3 Select a view.
Available views depend on the type of object. For views that might contain many charts in a large
environment, the vSphere Web Client displays the charts distributed on multiple pages. You can use
the arrow buttons to navigate between pages.
4 Select a predefined or custom time range.

Performance Charts Options Available Under the View Menu

The performance chart options that you can access under the View menu vary depending on the type of
inventory object you select.
For example, the Virtual Machines view is available when you view host performance charts only if there
are virtual machines on the selected host. Likewise, the Fault Tolerance view for virtual machine
performance charts is available only when that feature is enabled for the selected virtual machine.
Table 16. Performance Chart Views by Inventory Object
Object View List Items
Data center
Datastore and
datastore cluster
n
Storage - space utilization charts for datastores in the data center, including space by file type and storage
space used by each datastore in the data center.
n
Clusters - thumbnail CPU and memory charts for each cluster, and stacked charts for total CPU and
memory usage in the data center. This view is the default.
n
Space - space utilization charts for the datastore:
n
space utilization by file type
n
space utilization by virtual machine
n
space usage
n
Performance - performance charts for the datastore or datastore cluster and for virtual machine disks on
the resource.
Note The Performance view for datastores is only available when all hosts that are connected to the datastores
are ESX/ESXi 4.1 or greater. The Performance view for datastore clusters is only available when the Storage
DRS is enabled.
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Table 16. Performance Chart Views by Inventory Object (Continued)
Object View List Items
Cluster
Host
Resource Pool
and vApps
Virtual Machine
n
Home - CPU and memory charts for the cluster.
n
Resource Pools & Virtual Machines - thumbnail charts for resource pools and virtual machines, and
stacked charts for total CPU and memory usage in the cluster.
n
Hosts - thumbnail charts for each host in the cluster, and stacked charts for total CPU, memory, disk usage,
and network usage.
n
Home - CPU, memory, disk, and network charts for the host.
n
Virtual Machines - thumbnail charts for virtual machines, and stacked charts for total CPU usage and total
memory usage on the host.
n
Home - CPU and memory charts for the resource pool.
n
Resource Pools & Virtual Machines - thumbnail charts for resource pools, and virtual machines and
stacked charts for CPU and memory usage in the resource pool or vApp.
n
Storage - space utilization charts for the virtual machine: space by file type, space by datastore, and total
gigabytes.
n
Fault Tolerance - CPU and memory charts that display comparative metrics for the fault-tolerant primary
and secondary virtual machines.
n
Home - CPU, memory, network, host (thumbnail charts), and disk usage charts for the virtual machine.

Overview Performance Charts

The overview performance charts display the most common metrics for an object in the inventory. Use
these charts to monitor and troubleshoot performance problems.
The metrics provided in Overview performance charts are a subset of those collected for hosts and the
vCenter Server. For a complete list of all metrics collected by hosts and the vCenter Server, see the
vSphere API Reference.

Clusters

The cluster charts contain information about CPU, disk, memory, and network usage for clusters. The
help topic for each chart contains information about the data counters displayed in that chart. The
collection level set for vCenter Server determines the available counters.
CPU (MHz)
The CPU (MHz) chart displays CPU usage for the cluster.
Cluster Counters
This chart is located in the Home view of the Cluster Performance tab.
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Table 17. Data Counters
Chart Label Description
Usage Sum of the average CPU usage values, in Megahertz, of all virtual machines in the cluster.
n
Counter: usagemhz
n
Stats Type: Rate
n
Unit: Megahertz (MHz)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Total Total amount of CPU resources available in the cluster. The maximum value is equal to the number of
cores multiplied by the frequency of the processors.
For example, a cluster has two hosts, each of which has four CPUs that are 3 GHz each, and one virtual
machine that has two virtual CPUs.
VM totalmhz = 2 vCPUs * 3000 MHz = 6000 MHz
Host totalmhz = 4 CPUs * 3000 MHz = 12000 MHz
Cluster totalmhz = 2 x 4 * 3000 MHz = 24000 MHz
n
Counter: totalmhz
n
Stats Type: Rate
n
Unit: Megahertz (MHz)
n
Rollup Type: Summation
n
Collection Level: 1
Chart Analysis
A short spike in CPU usage indicates that you are making the best use of cluster resources. However, if
the value is constantly high, the CPU demanded is likely greater than the CPU capacity available. A high
CPU usage value can lead to increased ready time and processor queuing of the virtual machines on the
hosts in the cluster.
If performance is impacted, consider taking the following actions.
Table 18. CPU Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 If the cluster is not a DRS cluster, enable DRS. To enable DRS, perform the following tasks:
1 Select the cluster, and click the Configure tab.
2 Under Services, click vSphere DRS.
3 click Edit.
An Edit Cluster Settings dialog box opens.
4 Click Turn ON vSphere DRS, and click OK.
3 If the cluster is a DRS cluster:
n
Increase the number of hosts, and migrate one or more virtual machines to the new host.
n
Check the aggressiveness threshold. If the value is low, increase the threshold. This might help avoid hot spots in the
cluster.
4 Migrate one or more virtual machines to a new host.
5 Upgrade the physical CPUs or cores on each host in the cluster if necessary.
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Table 18. CPU Performance Enhancement Advice (Continued)
# Resolution
6 Enable CPU-saving features, such as TCP Segmentation Offload.
7 Replace software I/O with the dedicated hardware, such as iSCSI HBAs or TCP Segmentation Offload NICs.
CPU Usage
The cluster CPU Usage charts monitor the CPU utilization of the hosts, resource pools, and virtual
machines in the cluster. This chart displays the 10 child objects in the cluster with the most CPU usage.
This chart is located in the Resource Pools and Virtual Machines view of the Cluster Performance tab.
Table 19. Data Counters
Chart Label Description
<host>, <resource pool>, or
<virtual machine>
Amount of CPU actively used by the host, resource pool, or virtual machine in the cluster.
n
Counter: usagemhz
n
Stats Type: Rate
n
Unit: MegaHertz (MHz)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
A short spike in CPU usage indicates that you are making the best use of cluster resources. However, if
the value is constantly high, the CPU demanded is likely greater than the CPU capacity available. A high
CPU usage value can lead to increased ready time and processor queuing of the virtual machines on the
hosts in the cluster.
If performance is impacted, consider taking the following actions.
Table 110. CPU Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 If the cluster is not a DRS cluster, enable DRS. To enable DRS, perform the following tasks:
1 Select the cluster, and click the Configure tab.
2 Under Services, click vSphere DRS.
3 click Edit.
An Edit Cluster Settings dialog box opens.
4 Click Turn ON vSphere DRS, and click OK.
3 If the cluster is a DRS cluster:
n
Increase the number of hosts, and migrate one or more virtual machines to the new host.
n
Check the aggressiveness threshold. If the value is low, increase the threshold. This might help avoid hot spots in the
cluster.
4 Migrate one or more virtual machines to a new host.
5 Upgrade the physical CPUs or cores on each host in the cluster if necessary.
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Table 110. CPU Performance Enhancement Advice (Continued)
# Resolution
6 Enable CPU-saving features, such as TCP Segmentation Offload.
7 Replace software I/O with the dedicated hardware, such as iSCSI HBAs or TCP Segmentation Offload NICs.
Disk (KBps)
The Disk (KBps) chart displays the disk I/O of the 10 hosts in the cluster with the most disk usage.
This chart is located in the Hosts view of the cluster Performance tab.
Table 111. Data Counters
Chart Label Description
host_name Average data I/O rate across all hosts in the cluster.
n
Counter: usage
n
Stats Type: Rate
n
Unit: Kilobytes per second (KBps)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
Use the disk charts to monitor average disk loads and to determine trends in disk usage. For example,
you might notice a performance degradation with applications that frequently read from and write to the
hard disk. If you see a spike in the number of disk read or write requests, check whether any such
applications were running then.
The best ways to determine if your vSphere environment is experiencing disk problems is to monitor the
disk latency data counters. You can use the advanced performance charts to view these statistics.
n
The kernelLatency data counter measures the average amount of time, in milliseconds, that the
VMkernel spends processing each SCSI command. For best performance, the value must be 0 -1
milliseconds. If the value is greater than 4 ms, the virtual machines on the host are trying to send
more throughput to the storage system than the configuration supports. Check the CPU usage, and
increase the queue depth.
n
The deviceLatency data counter measures the average amount of time, in milliseconds, to complete a
SCSI command from the physical device. Depending on your hardware, a number greater than 15 ms
indicates probable problems with the storage array. Move the active VMDK to a volume with more
spindles or add disks to the LUN.
n
The queueLatency data counter measures the average amount of time taken per SCSI command in
the VMkernel queue. This value must always be zero. If not, the workload is too high and the array
cannot process the data fast enough.
If the disk latency values are high, or if you notice other problems with disk I/O performance, consider
taking the following actions.
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Table 112. Disk I/O Performance Enhancement Advice
# Resolution
1 Increase the virtual machine memory. It allows more operating system caching, which reduces I/O activity. Note: It might
require you to increase the host memory. Increasing memory might reduce the need to store data because databases can
utilize the system memory to cache data and avoid disk access.
To verify that virtual machines have adequate memory, check swap statistics in the guest operating system. Increase the
guest memory, but not to an extent that leads to excessive host memory swapping. Install VMware Tools so that memory
ballooning can occur.
2 Defragment the file systems on all guests.
3 Disable antivirus on-demand scans on the VMDK and VMEM files.
4 Use the vendor's array tools to determine the array performance statistics. When too many servers simultaneously access
common elements on an array, the disks might have trouble keeping up. To increase throughput, consider array-side
improvements.
5 Use Storage vMotion to migrate I/O-intensive virtual machines across multiple hosts.
6 Balance the disk load across all physical resources available. Spread heavily used storage across LUNs that are accessed
by different adapters. Use separate queues for each adapter to improve disk efficiency.
7 Configure the HBAs and RAID controllers for optimal use. Verify that the queue depths and cache settings on the RAID
controllers are adequate. If not, increase the number of outstanding disk requests for the virtual machine by adjusting the
Disk.SchedNumReqOutstanding parameter. For more information, see vSphere Storage.
8 For resource-intensive virtual machines, separate the virtual machine's physical disk drive from the drive with the system
page file. It alleviates disk spindle contention during periods of high use.
9 On systems with sizable RAM, disable memory trimming by adding the line MemTrimRate=0 to the virtual machine's VMX
file.
10 If the combined disk I/O is higher than a single HBA capacity, use multipathing or multiple links.
11 For ESXi hosts, create virtual disks as preallocated. When you create a virtual disk for a guest operating system, select
Allocate all disk space now. The performance degradation associated with reassigning additional disk space does not
occur, and the disk is less likely to become fragmented.
12 Use the most current host hardware.
Memory (MB)
The Memory (MB) chart displays consumed memory for the cluster. The chart appears only at collection
level 1.
This chart is located in the Home view of the cluster Performance tab.
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Table 113. Data Counters
Chart Label Description
Consumed Amount of host machine memory used by all powered on virtual machines in the cluster. A cluster's
consumed memory consists of virtual machine consumed memory and overhead memory. It does not
include host-specific overhead memory, such as memory used by the service console or VMkernel.
n
Counter: consumed
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Total Total amount of machine memory of all hosts in the cluster that is available for virtual machine memory
(physical memory for use by the Guest OS) and virtual machine overhead memory.
Memory Total = Aggregate host machine memory - (VMkernel memory + Service Console memory +
other service memory)
Note The totalmb data counter is the same as the effectivemem data counter, which is supported only
for backward compatibility.
n
Counter: totalmb
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
Memory usage is not an indicator of performance problems. Memory can be high if a host is swapping or
ballooning, which can result in virtual machine guest swapping. In such cases, check for other problems,
such as CPU over-commitment or storage latencies.
If you have constantly high memory usage in a cluster, resource pool, or vApp, consider taking the
following actions.
Table 114. Memory Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 Verify that the balloon driver is enabled. The balloon driver is installed with VMware Tools and is critical to performance. The
VMkernel regularly reclaims unused virtual machine memory by ballooning and swapping. Generally, it does not impact virtual
machine performance.
3 If the balloon value is high, check the resource shares, reservations, and limits for the virtual machines and resource pools on
the hosts. Verify that the host's settings are adequate and not lower than those set for the virtual machine. If free memory is
available on the hosts and the virtual machines are experiencing high swap or balloon memory, the virtual machine (or
resource pool, if it belongs to one) has reached its resource limit. Check the maximum resource limit set on that host.
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Table 114. Memory Performance Enhancement Advice (Continued)
# Resolution
4 If the cluster is not a DRS cluster, enable DRS. To enable DRS, perform the following tasks:
1 Select the cluster, and click the Configure tab.
2 Under Services, click vSphere DRS.
3 click Edit.
An Edit Cluster Settings dialog box opens.
4 Click Turn ON vSphere DRS, and click OK.
5 If the cluster is a DRS cluster:
n
Increase the number of hosts, and migrate one or more virtual machines to the new host.
n
Check the aggressiveness threshold. If the value is low, increase the threshold. It might help avoid hot spots in the
cluster.
6 Add more physical memory to one or more hosts.
Memory (MB)
The Memory (MB) chart displays memory data counters for clusters. The chart appears at all collection
levels except level 1.
Description
This chart is located in the Home view of the cluster Performance tab.
Note These data counter definitions are for hosts. At the cluster level, the values are collected and
totaled. The counter values in the chart represent the aggregate amounts of the host data. The counters
that appear in the chart depend on the collection level set for your vCenter Server.
Table 115. Data Counters
Chart Label Description
Active Sum of the active guest physical memory of all powered on virtual machines on the host,
plus memory used by basic VMkernel applications. Active memory is estimated by the
VMkernel.
n
Counter: active
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 2 (4)
Balloon Sum of the guest physical memory reclaimed by the balloon driver for all powered on virtual
machines on the host.
n
Counter: vmmemctl
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
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Table 115. Data Counters (Continued)
Chart Label Description
Consumed Amount of machine memory used on the host.
Consumed memory includes virtual machine memory, service console memory, and
VMkernel memory.
consumed memory = total host memory - free host memory
n
Counter: consumed
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Granted Sum of the guest physical memory granted for all powered on virtual machines. Granted
memory is mapped to the host's machine memory.
Granted memory for a host includes the shared memory of each virtual machine on the host.
n
Counter: granted
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 2 (4)
Swap Used Sum of the memory swapped by all powered on virtual machines on the host.
n
Counter: swapused
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 2 (4)
Total Aggregate total memory available to the cluster.
n
Counter: totalmb
n
Stats Type: Absolute
n
Unit: Megabytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
To ensure best performance, the host memory must be large enough to accommodate the active memory
of the virtual machines. The active memory can be smaller than the virtual machine memory size. It
allows you to over-provision memory, but still ensures that the virtual machine active memory is smaller
than the host memory.
Transient high-usage values usually do not cause performance degradation. For example, memory usage
can be high when several virtual machines are started at the same time or when a spike occurs in virtual
machine workload. However, a consistently high memory usage value (94% or greater) indicates that the
host is probably lacking the memory required to meet the demand. If the active memory size is the same
as the granted memory size, the demand for memory is greater than the memory resources available. If
the active memory is consistently low, the memory size might be too large.
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If the memory usage value is high, and the host has high ballooning or swapping, check the amount of
free physical memory on the host. A free memory value of 6% or less indicates that the host cannot
handle the demand for memory. It leads to memory reclamation, which might degrade performance.
If the host has enough free memory, check the resource shares, reservation, and limit settings of the
virtual machines and resource pools on the host. Verify that the host settings are adequate and not lower
than those set for the virtual machines.
If the host has little free memory available, or if you notice a degradation in performance, consider taking
the following actions.
Table 116. Memory Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine. The balloon driver is installed with VMware Tools and is critical
to performance.
2 Verify that the balloon driver is enabled. The VMkernel regularly reclaims unused virtual machine memory by ballooning and
swapping. Generally, it does not impact virtual machine performance.
3 Reduce the memory space on the virtual machine, and correct the cache size if it is too large. This frees up memory for other
virtual machines.
4 If the memory reservation of the virtual machine is set to a value much higher than its active memory, decrease the
reservation setting so that the VMkernel can reclaim the idle memory for other virtual machines on the host.
5 Migrate one or more virtual machines to a host in a DRS cluster.
6 Add physical memory to the host.
Memory Consumed
The Memory Consumed chart displays memory usage for the 10 child objects in the cluster with the most
consumed memory.
For resource pools and virtual machines in a cluster, this chart is located in the Resource Pools &
Virtual Machines view of the cluster Performance tab. For hosts in a cluster, this chart is located in the
Hosts view of the cluster Performance tab.
Table 117. Data Counters
Chart Label Description
resource_pool,
virtual_machine, or
host
Amount of machine memory used by all resource pools and virtual machines in the cluster or by all hosts
in the cluster, depending on the cluster view.
Consumed memory includes virtual machine memory, service console memory, and VMkernel memory.
consumed memory = total host memory - free host memory
n
Counter: consumed
n
Stats Type: Absolute
n
Unit: MegaBytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
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Chart Analysis
Memory usage is not an indicator of performance problems. Memory can be high if a host is swapping or
ballooning, which can result in virtual machine guest swapping. In such cases, check for other problems,
such as CPU over-commitment or storage latencies.
If you have constantly high memory usage in a cluster, resource pool, or vApp, consider taking the
following actions.
Table 118. Memory Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 Verify that the balloon driver is enabled. The balloon driver is installed with VMware Tools and is critical to performance. The
VMkernel regularly reclaims unused virtual machine memory by ballooning and swapping. Generally, it does not impact virtual
machine performance.
3 If the balloon value is high, check the resource shares, reservations, and limits for the virtual machines and resource pools on
the hosts. Verify that the host's settings are adequate and not lower than those set for the virtual machine. If free memory is
available on the hosts and the virtual machines are experiencing high swap or balloon memory, the virtual machine (or
resource pool, if it belongs to one) has reached its resource limit. Check the maximum resource limit set on that host.
4 If the cluster is not a DRS cluster, enable DRS. To enable DRS, perform the following tasks:
1 Select the cluster, and click the Configure tab.
2 Under Services, click vSphere DRS.
3 click Edit.
An Edit Cluster Settings dialog box opens.
4 Click Turn ON vSphere DRS, and click OK.
5 If the cluster is a DRS cluster:
n
Increase the number of hosts, and migrate one or more virtual machines to the new host.
n
Check the aggressiveness threshold. If the value is low, increase the threshold. It might help avoid hot spots in the
cluster.
6 Add more physical memory to one or more hosts.
Network (Mbps)
The Network (Mbps) chart displays network speed for the 10 hosts in the cluster with the most network
usage.
This chart is located in the Hosts view of the Cluster Performance tab.
Table 119. Data Counters
Chart Label Description
<host> Average rate at which data is transmitted and received across all NIC instances on the host.
n
Counter: usage
n
Stats Type: Rate
n
Unit: Megabits per second (Mbps)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
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Chart Analysis
Network performance depends on the application workload and network configuration. Dropped network
packets indicate a bottleneck in the network. To determine whether packets are being dropped, use
esxtop or the advanced performance charts to examine the droppedTx and droppedRx network counter
values.
If packets are being dropped, adjust the virtual machine shares. If packets are not being dropped, check
the size of the network packets and the data receive and transfer rates. In general, the larger the network
packets, the faster the network speed. When the packet size is large, fewer packets are transferred,
which reduces the amount of CPU required to process the data. When network packets are small, more
packets are transferred but the network speed is slower because more CPU is required to process the
data.
Note In some instances, large packets might result in a high network latency. To check the network
latency, use the VMware AppSpeed performance monitoring application or a third-party application.
If packets are not being dropped and the data receive rate is slow, the host is probably lacking the CPU
resources required to handle the load. Check the number of virtual machines assigned to each physical
NIC. If necessary, perform load balancing by moving virtual machines to different vSwitches or by adding
more NICs to the host. You can also move virtual machines to another host or increase the host CPU or
virtual machine CPU.
If you experience network-related performance problems, also consider taking the following actions.
Table 120. Networking Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 If possible, use vmxnet3 NIC drivers, which are available with VMware Tools. They are optimized for high performance.
3 If virtual machines running on the same host communicate with each other, connect them to the same vSwitch to avoid
transferring packets over the physical network.
4 Assign each physical NIC to a port group and a vSwitch.
5 Use separate physical NICs to handle the different traffic streams, such as network packets generated by virtual machines,
iSCSI protocols, vMotion tasks.
6 Ensure that the physical NIC capacity is large enough to handle the network traffic on that vSwitch. If the capacity is not
enough, consider using a high-bandwidth physical NIC (10 Gbps). Alternatively, consider moving some virtual machines to a
vSwitch with a lighter load or to a new vSwitch.
7 If packets are being dropped at the vSwitch port, increase the virtual network driver ring buffers where applicable.
8 Verify that the reported speed and duplex settings for the physical NIC match the hardware expectations and that the
hardware is configured to run at its maximum capability. For example, verify that NICs with 1 Gbps are not reset to 100 Mbps
because they are connected to an older switch.
9 Verify that all NICs are running in full duplex mode. Hardware connectivity problems might result in a NIC resetting itself to a
lower speed or half duplex mode.
10 Use vNICs that are TCP Segmentation Offload (TSO)-capable, and verify that TSO-Jumbo Frames are enabled where
possible.
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Data centers

The data center charts contain information about CPU, disk, memory, and storage usage for data centers.
The help topic for each chart contains information about the data counters displayed in that chart. The
counters available are determined by the collection level set for vCenter Server.
CPU (MHz)
The CPU (MHz) chart displays CPU usage for the 10 clusters in the data center with the most CPU
usage.
This chart is located in the Clusters view of the Datacenters Performance tab.
Table 121. Data Counters
Chart Label Description
<cluster> Amount of CPU currently in use by the cluster. The active CPU usage is approximately equal to the ratio of
the used CPU cycles to the available CPU cycles.
The maximum possible value is the frequency of the processors multiplied by the number of cores. For
example, a two-way SMP virtual machine using 4000MHz on a host that has four 2GHz processors is using
50% of the CPU (4000 ÷ 4 × 2000) = 0.5).
n
Counter: usagemhz
n
Stats Type: Rate
n
Unit: MegaHertz (MHz)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
A short spike in CPU usage indicates that you are making the best use of cluster resources. However, if
the value is constantly high, the CPU demanded is likely greater than the CPU capacity available. A high
CPU usage value can lead to increased ready time and processor queuing of the virtual machines on the
hosts in the cluster.
If performance is impacted, consider taking the following actions.
Table 122. CPU Performance Enhancement Advice
# Resolution
1 Verify that VMware Tools is installed on each virtual machine.
2 If the cluster is not a DRS cluster, enable DRS. To enable DRS, perform the following tasks:
1 Select the cluster, and click the Configure tab.
2 Under Services, click vSphere DRS.
3 click Edit.
An Edit Cluster Settings dialog box opens.
4 Click Turn ON vSphere DRS, and click OK.
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Table 122. CPU Performance Enhancement Advice (Continued)
# Resolution
3 If the cluster is a DRS cluster:
n
Increase the number of hosts, and migrate one or more virtual machines to the new host.
n
Check the aggressiveness threshold. If the value is low, increase the threshold. This might help avoid hot spots in the
cluster.
4 Migrate one or more virtual machines to a new host.
5 Upgrade the physical CPUs or cores on each host in the cluster if necessary.
6 Enable CPU-saving features, such as TCP Segmentation Offload.
7 Replace software I/O with the dedicated hardware, such as iSCSI HBAs or TCP Segmentation Offload NICs.
Memory (MB)
The Memory (MB) chart displays the average amount of consumed memory for the 10 clusters in the data
center with the most consumed memory.
This chart is located in the Clusters view of the Datacenters Performance tab.
Table 123. Data Counters
Chart Label Description
<cluster> Amount of host machine memory used by all powered on virtual machines in the cluster.
n
Counter: consumed
n
Stats Type: Absolute
n
Unit: MegaBytes (MB)
n
Rollup Type: Average (Minimum/Maximum)
n
Collection Level: 1 (4)
Chart Analysis
A cluster's consumed memory consists of virtual machine consumed memory and overhead memory. It
does not include host-specific overhead memory, such as memory used by the service console or
VMkernel.
If you experience problems with cluster memory usage, use the thumbnail cluster charts to examine
memory usage for each cluster and increase memory resources if needed.
If the cluster is a DRS cluster, check the aggressiveness threshold. If the value is low, increase the
threshold. Increasing the threshold might help avoid hot spots in the cluster.
Space used by Datastore in GB
The Space used by Datastore in GB chart displays the 10 datastores in the data center with the most
used disk space.
This chart is located in the Storage view of the Datacenter Performance tab.
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Table 124. Data Counters
Chart Label Description
<datastore> Amount of used storage space on the 10 datastores with the most used space.
n
Counter: used
n
Stats Type: Absolute
n
Unit: GigaBytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1
Chart Analysis
The datastore is at full capacity when the used space is equal to the capacity. Allocated space can be
larger than datastore capacity, for example, when you have snapshots and thin-provisioned disks. If
possible, you can provision more space to the datastore, or you can add disks to the datastore or use
shared datastores.
If snapshot files are consuming high datastore space, consider consolidating them to the virtual disk when
they are no longer needed. Consolidating the snapshots deletes the redo log files and removes the
snapshots from the vSphere Web Client user interface. For information about consolidating the data
center, see the vSphere documentation.
Space Utilization By File Type
The Space Utilization By File Type chart displays datastore space usage for virtual disks, swap files,
snapshot files, and other virtual machine files.
Note This chart does not show historical statistics. It only shows the most recently available data, which
may be up to 30 minutes late, depending on when the last statistics rollup occurred. In addition, statistics
are not collected across all datastores at one time. They are collected asynchronously.
The Space Utilization by File Type chart is located in the Storage view of the data center Performance
tab.
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Datastore Counters
Table 125. Data Counters
File Type Description
Virtual Disks Amount of disk space used by virtual disk files.
Virtual disk files store the contents of the virtual machine's hard disk drive. It includes information that you
write to a virtual machine's hard disk, such as the operating system, program files, and data files. The files
have the extension .vmdk and appear as a physical disk drive to a guest operating system.
Note Delta disks, which also have an extension .vmdk, are not included in this file type.
n
Counter: used
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1 (4)
Swap Files Amount of disk space used by swap files.
Swap files back up the virtual machine's physical memory.
n
Counter: used
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1 (4)
Snapshots Amount of disk space used by virtual machine snapshot files.
Snapshot files store information about virtual machine snapshots. They include snapshot state files and
delta disk files. A snapshot state file stores the running state of the virtual machine at the time of the
snapshot. It has the extension .vmsn. A delta disk file stores the updates made by the virtual machine to
the virtual disks after a snapshot is taken.
n
Counter: used
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1 (4)
Other VM Files Amount of disk space used by all other virtual machine files, such as configuration files and log files.
n
Counter: used
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1 (4)
Other Amount of disk space used by all other non-virtual machine files, such as documentation files and backup
files.
Free Space Amount of disk space not currently in use.
Total Space Amount of disk space available to the datastore. It defines the datastore capacity. The chart displays the
information for datastores but not for data centers.
total space = virtual disk space + swap file space + snapshot space + other VM file space + other space +
free space
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Chart Analysis
The datastore is at full capacity when the used space is equal to the capacity. Allocated space can be
larger than datastore capacity, for example, when you have snapshots and thin-provisioned disks. If
possible, you can provision more space to the datastore, or you can add disks to the datastore or use
shared datastores.
If snapshot files are consuming high datastore space, consider consolidating them to the virtual disk when
they are no longer needed. Consolidating the snapshots deletes the redo log files and removes the
snapshots from the vSphere Web Client user interface. For information about consolidating the data
center, see the vSphere documentation.

Datastores and Datastore Clusters

The datastore charts contain information about disk usage for datastores or the datastores that are part of
a cluster. The help topic for each chart contains information about the data counters displayed in that
chart. The counters available are determined by the collection level set for vCenter Server.
Space in GB
The Space in GB chart displays space usage data counters for datastores.
This chart is located in the Space view of the datastore or datastore cluster Performance tab.
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Table 126. Data Counters
Chart Label Description
Allocated Amount of physical space provisioned by an administrator for the datastore. It is the storage size up to
which files on the datastore can grow. Allocated space is not always in use.
n
Counter: provisioned
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1
Used Amount of physical datastore space in use.
n
Counter: used
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1
Capacity Maximum capacity of the datastore.
capacity = virtual machine file space + non-virtual machine file space + free space
Note Storage data is collected and updated in the overview charts every 30 minutes. Therefore, if you
refresh the datastore, the capacity value might only be updated in the datastore Summary tab, and not in
the overview charts.
n
Counter: capacity
n
Stats Type: Absolute
n
Unit: Gigabytes (GB)
n
Rollup Type: Latest
n
Collection Level: 1
Chart Analysis
The datastore is at full capacity when the used space is equal to the capacity. Allocated space can be
larger than datastore capacity, for example, when you have snapshots and thin-provisioned disks. If
possible, you can provision more space to the datastore, or you can add disks to the datastore or use
shared datastores.
If snapshot files are consuming high datastore space, consider consolidating them to the virtual disk when
they are no longer needed. Consolidating the snapshots deletes the redo log files and removes the
snapshots from the vSphere Web Client user interface. For information about consolidating the data
center, see the vSphere documentation.
Space Utilization By File Type
The Space Utilization by File Type chart displays space used by virtual disks, swap files, snapshot files,
and other virtual machine files on the datastore or the datastore cluster.
Note This chart does not show historical statistics. It only shows the most recently available data, which
may be up to 30 minutes late, depending on when the last statistics rollup occurred. In addition, statistics
are not collected across all datastores at one time. They are collected asynchronously.
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