Videx Security GSM DOOR INTERCOM SYSTEM Technical Manual

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GSM DOOR INTERCOM
SYSTEM
(Vandal Resistant)
TECHNICAL MANUAL EDITION 2.0.0
PAGE 2 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
CONTENTS
PAGE
Manual introduction System introduction Precautionary advice System components Intercom module Expansion button modules VX800 Codelock Door panel mounting frames Power supply Wiring diagrams Accessories wiring guide Cable guide Installation overview Panel care Testing, power up and reset Programming Programming by text message Programming by dial in System operation User commands Checking the balance of a Pay As You Go SIM Understanding the signal strength test Dial in priority Call button record keeping table Dial in access control record keeping table Understanding the beeps Troubleshooting guide Conformance information Software updates
4 4 5
6 – 12
6 – 7
8
9 - 11
12 12 13 14 15 15 15
16 17 – 26 17 – 23 24 – 26
27 - 28
27
28
28
28
29
29 - 30
31
32
33
34
PAGE 3 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
MANUAL INTRODUCTION
The information in this manual is intended as an installation and commissioning guide for the Vandal resistant GSM door intercom systems using the Art.150 self contained GSM audio module. This manual should be read carefully before the installation commences. Any damage caused to the equipment due to faulty installations where the information in this manual has not been followed is not the responsibility of Videx Security Ltd.
VIDEX run free training courses for engineers who have not installed this system before. Technical help is also available on 0191 224 3174 during office hours or via e-mail tech@videx-security.com
.
SYSTEM INTRODUCTION
The system is designed to work on the same technology as mobile phones. It enables a call to be made from an entry point (Door, gate etc), to any telephone number (mobile or land line). Up to ten call buttons can be connected to the door panel, each able to call two telephone numbers (If the first is busy or not answered, the call can be diverted to the second). The Art.150 is the GSM module which can be fitted to vandal resistant panel. Features of the module include a dry contact relay output, an open collector auxiliary output, push to exit input and switched 0V auxiliary input. Additionally, a SPEAK, BUSY and DOOR OPEN LED are available on the front of the module (DDA facility) to guide the caller through the call, speak and door open stages of the call. Programming of the telephone numbers and additional features can be carried out via text messaging or dial in. An additional access control feature is also available on the system allowing a number of callers to open the gate/door simply by dialling the telephone number of the intercom panel (The intercom panel will not answer these calls but will activate the relay output).
A SIM card is required for this product but not supplied. It is recommended to choose the SIM card which has the best coverage for the area in which the intercom panel will be installed. Both contract and ‘Pay as you go’ SIM cards can be used but if using a ‘Pay as you go’ we would recommend setting up an automatic top up to avoid running short on credit and loosing the use of the intercom panel. Alternatively if you already have a contract mobile phone it should be possible to get a second SIM card and telephone number on the existing account. For more information contact the SIM card providers or visit their web sites. The SIM card holder is located under the cover of the amplifier. See Testing, power up and reset for more information.
When registering a new SIM you may be asked for the IMEI number. This is the unique serial number of the GSM intercom and can be found on the rear of the module as shown in the picture below:-
IMEI Number
PAGE 4 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
PRECAUTIONARY ADVICE
o When mounting the GSM antenna, choose a location which is away from human
interaction and away from the intercom panel. Route the GSM antenna cable from the intercom panel so that it is separate from the power supply cables and microphone wire.
o Always ensure the power is off to the intercom panel before inserting or removing
the SIM card.
o New SIM cards will need registering before they can be used. Full details of how
this is done can normally be found in the SIM card pack. It will normally require that the SIM card is inserted into a mobile phone, a number dialled and instructions followed. While the SIM is in the mobile phone it would be a good time to disable any PIN codes, call diverts, ring back and disable features such as voicemail and text alerts. Details of how to do this can be found on the SIM card provider’s web site or by calling their customer services. Please use one of the following SIM card providers (Vodafone, TMobile, O2 or Orange). We do not recommend using 3 at this present time.
o To be able to receive text messages from the intercom panel, the SIM card will
require an SMS service centre number. This is normally preinstalled on new SIM cards but if you are having trouble receiving SMS messages you will need to confirm this by inserting the SIM card into a telephone and using the telephones menu options to check it. If a number is not programmed then it should be programmed while in the telephone (The number can be obtained from the service provider).
o Voicemail and text alerts must be switched off on the SIM card when using the dial
in to release the door/gate feature. For Vodafone and O2 this can be done while the SIM card is in the intercom panel. For Orange and T-Mobile the SIM card must be remove and put into a mobile phone.
o When storing the intercom panel’s telephone number in your own mobile phone
avoid using an obvious name such as ‘Front Door, or ‘My Gate’ as this would make it easy to decipher if your phone was lost or stolen.
o The PIN request feature must be disabled on the SIM card before using it in the
Intercom panel. It is likely on a new SIM card that it will not be enabled but if it is, it will prevent the system from working at all.
o This product may not be suitable for installation in hospitals, health care facilities or
in the presence of flammable gases or liquids. Seek advice and authorisation before installing this product in these locations.
IMPORTANT NOTE ABOUT SIM CARD
When using a pay monthly SIM card you must ask the service provider to put a spend limit on the account (Vodafone call this service ‘spend checker’). This is to safeguard against possible problems which could result in a large phone bill at the end of the month. All providers offer this service. You will need to either ring them or e-mail them to set this up. Automatic top ups should also have a monthly limit.
PAGE 5 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
SYSTEM COMPONENTS
A system comprises of an intercom panel (which includes the Art.150 module), power supply, SIM card and antenna. The intercom panel can be customised to the installation requirements by including proximity access control, coded access or bioaccess and also including the correct number of call buttons.
ART.150 MODULE
The intercom panel can be a standard or custom size vandal resistant panel or could be made up as a modular vandal resistant panel using modules from the VR4K range. Either way, it will include the Art.150 GSM module. The GSM module (pictured left) includes all the GSM communication electronics, SIM card (Supplied seperately) and connections. A green open LED, a red busy LED and a yellow speak LED are fitted to the front of this module to guide the caller thought the call process.
VR4K GSM SPEAKER MODULES (Includes the Art.150)
VR4KGSM-0 VR4KGSM-1 VR4KGSM-2 VR4KGSM-3
JUMPER SETTINGS
There are 2 jumpers located on the back of the module. JP1 & JP2 can be used to alter the volume from the Door Intercom speaker (In addition to the volume control via programming codes during a call).
SPEAKER VOLUME
JP1
JP2
A
A
B
B
JP2 JP3 GAIN (dB)
B B 6 A B 12 B A 18 A A 23.5
PAGE 6 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
CONNECTION DESCRIPTION
+12V 12Vdc input to power the module
0V Ground connection NC Normally closed connection of dry contact relay NO Normally open connection of dry contact relay
C Common connection of dry contact relay
Relay contacts: 3A@24Vdc 3A@120Vac
AI Auxiliary input (Between AI & C1 triggers AO, Between AI & C2
sends an SMS to the number stored in memory location 020
PE Exit button input (Between PE & C1) Triggers relay for programmed
time. a b c d
a – e are switched 0V inputs from the call buttons. The common side of the call buttons connects to either C1 or C2 (C1 with a-e for buttons 1-5, C2 with a-e for buttons 6-10)
e
C1 Common 1 for call buttons 1-5 & PTE & AI(AO Output trigger) C2 Common 2 for call buttons 6-10 & AI(SMS sent)
AO 0V auxiliary output (Open collector) Max. 150mA
ANTENNA
The GSM antenna connects to the SMA female bulkhead on the rear of the module. A GSM antenna with a SMA male connector should be used. An antenna is supplied along with an L mounting bracket. Other types of GSM antenna can also be used.
Note: An antenna must always be connected. Note: Always route the GSM cable away from the microphone wires and the power
supply wires to avoid interference on the speech channels.
SIM CARD
The GSM Intercom is supplied without a SIM card. T0 insert a SIM card, remove the cover from the Art.150, insert a SIM card and replace the lid. Remember to only insert/remove the SIM card when all power to the unit is removed, the SIM card can be damaged if inserted/removed while the power is on. Also remember that the SIM may need setting up prior to inserting into the intercom as stated earlier in this manual.
PAGE 7 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
EXTENSION BUTTON MODULES
The GSM intercom module will accept up to ten call buttons. Any of the vandal resistant 4000 series button modules can be used as shown below.
VR4KBM-4 VR4KBM-5 VR4KBM-6 VR4KBM-7 VR4KBM-8 VR4KBM-9
CALL BUTTON WIRING
PAGE 8 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
CODELOCK MODULE (VR4KCLM, 800CL)
The codelock includes three relay outputs (Only 2 on the 800CL), two push to exit button inputs and operates from a 12-24V ac/dc power supply. Up to 2 unique codes can be programmed, each in the range of 4-8 digits. Relay time can be programmed from 01 – 99 seconds or set to latching mode with a relay time of 00 (To latch, type in the code followed by Enter, to unlatch, type in the code followed by clear).
Art.4800 Connections
Connection Function
+ 12-24V ac/dc power input
- 0V power input
C1 Common connection of relay 1 (Dry contact) NO1 Normally open connection of relay 1 (Dry contact) NC1 Normally closed connection of relay 1 (Dry contact)
C2 Common connection of relay 2 (Dry contact) NO2 Normally open connection of relay 2 (Dry contact) NC2 Normally closed connection of relay 2 (Dry contact)
C3 Common connection of relay 3 (Dry contact) NO3 Normally open connection of relay 3 (Dry contact) NC3 Normally closed connection of relay 3 (Dry contact) SW1 Push to exit input for relay 1 (Triggered by 0V) SW2 Push to exit input for relay 2 (Triggered by 0V)
PAGE 9 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
y
p
p
p
ART.4800 CODELOCK INITIAL PROGRAMMING
All programming is carried out using the codelock keypad. The programming menu is protected by an engineer’s code. The factory default engineers code is 111111 (6x1). This code can be changed to any four to eight digit code during the program but must be different to the codes used to gain entry. Follow the flow chart to setup the system:-
Enter the engineers
code.
111111
Then press enter
The red LED will illuminate to acknowledge programming mode. If the red LED does not illuminate check the master code is correct. If the master code may have been changed from the factory default and you do not know what it is then follow the factory default procedure on the following page.
Enter a new engineers
code or enter the same
engineers code again
followed b
enter
This code can be from 4 – 8 digits and will not activate a relay. It can only be used to enter programming mode. Note this new code in the box provided on the next page. It will be needed to re-program the codes in the future.
Enter the access code
for relay 1 and then
press enter
This code will be used to open the door/gate (Relay 1). The code can be from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 1
time from 00 – 99 and
then
ress enter
This is the time the relay 1 will energise for. 00 will latch the relay when the code is entered and require the code followed by clear to unlatch.
More
NO
Enter the access code
codes?
for relay 2 and then
press enter
YES
This code will be used to open the door/gate (Relay 2). The code can be from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 2
time from 00 – 99 and
then
ress enter
This is the time the relay 2 will energise for. 00 will latch the relay when the code is entered and require the code followed by clear to unlatch.
More
NO
Enter the access code
codes?
for relay 3 and then
press enter
YES
This code will be used to open the door/gate (Relay 3). The code can be from 4 – 8 digits long and must be different from the engineer’s code.
Enter a two digit relay 3
time from 00 – 99 and
then
ress enter
Press enter twice
This is the time the relay 3 will energise for. 00 will latch the relay when the code is entered and require the code followed by clear to unlatch.
The red LED will go off to confirm the exit from programming mode.
PAGE 10 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
ART.4800 CODELOCK REPROGRAMMING GUIDE
Enter the
engineer’s
code
Press Enter
Re-Enter the
engineer’s
code
RED Light will illuminate *
Alternatively enter a new engineer’s code (4-8 digits)
Engineers code Relay 1 code Relay 2 code Relay 3 code
Relay 1 Time Relay 2 Time Relay 3 Time
Press Enter
Enter relay
code
Relay code (4 – 8 digits) operates the door or gate. **
Press Enter
Enter relay
time
Two digits (01 – 99 Sec or 00 for remain open)
Press Enter
More
doors?
NO
Press Enter twice to exit
programming
RED Light will switch off
YES
Repeat steps
for relay 2 &
relay 3
Notes: * If the red light does not illuminate, the engineers code is incorrect. Follow the factory default procedure below. ** On the first loop of the flow chart its relay 1, second loop is relay 2.
FACTORY DEFAULT PROCEDURE
Step 1 Remove the power from the keypad Step 2 Press and hold the enter button while re-powering the keypad Step 3 Release the enter button. The factory engineer’s code is restored to 111111 (6 x 1)
PAGE 11 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
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