Verizon One User Manual
© 2006 Verizon
Verizon One
User Guide
TM
Table of Contents
2
Verizon One User Guide
1. Product Description 9
1.1 Installation Requirements 9
1.2 Networking Requirements 9
2. Conventions Used in This
Document
11
3. Safety Instructions 12
3.1 Safety Instructions 12
3.2 Battery Safety Instructions 12
4. Regulatory Information 13
4.1 FCC Compliance Note 13
5. Getting to Know Verizon One 14
5.1 Base Unit Features 14
5.2 Cordless Handset Features 14
5.3 Touch-Screen Features 15
6 Verizon One Set-Up 17
6.1 Checking Kit Contents 17
© 2006 Verizon
7. Installing the Verizon One Base Unit 18
7.1 Choosing a Location to Install Verizon One 18
7.2 Installing the Base Unit on a Desktop or
Flat Surface 18
7.3 Wall Mounting on a Hollow
Drywall Surface (Optional) 19
8. Handset Battery 21
8.1 Installing the Handset Battery 21
8.2 Parking or Charging the
Handset (Battery) 22
8.3 Battery Charge Indication 23
8.4 Turning On the Handset 25
8.5 Using the Handset Belt Clip 25
9. Registering the Handset to the
Base Unit 26
9.1 Registration Procedure 26
Verizon One User Guide
3
10. Verizon One Handset Controls 28
10.1 Handset Control Buttons 28
10.2 Handset Activity LED 31
10.3 Backlighting 32
11. Verizon One Handset Screens 33
11.1 Standby 33
11
.2 No New Calls 33
11
.3 New Calls 34
11
.4 Ringer Off 34
11
.5 New Calls, No Messages Waiting,
Line in Use 34
11
.6 New Calls, Messages Waiting,
Line in Use 35
12. Dialing Functions 36
12.1 Off-Hook Dialing and Dialing Screen 36
12.2 Preview or On-Hook Dialing 37
12.3 Off-Hook & On-Hook Dialing Alternatives 38
12.4 Placing a Handset Call On Hold 38
12.5 Redial 39
12.6 Incoming Call Screen 39
12.7 Call Waiting Screen 40
13. Using the Verizon One Handset
Menu 41
13.1 Incoming Calls Log 43
13.1.1 Place a Call 43
13.1.2 Save a Record to your Phonebook 44
13.1.3 Erase Call from the Incoming Calls Log 44
13.2 Ringer Setup Menu 45
13.2.1 Ringer Volume 46
13.2.2 Ringer Tone (Melody) 46
13.2.3 Keypad Tones 47
13.3 Handset Name Menu 47
13.4 Date and Time Menu 48
14. Using the Handset Phonebook
Menu
14.1 View Your Phonebook 49
14.2 Add a New Name 50
14.3 Edit a Phonebook Entry 53
14.4 Erase a Phonebook Entry 55
14.5 Place a Call 5
49
5
© 2006 Verizon
Verizon One User Guide
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15. Using Intercom and Call Transfer
Functions 56
15.1 Intercom Functions 56
15.1.1 Paging the Base 56
15.1.2 No Answer From a Page 57
15.1.3 Using the Intercom During an Active Call 57
15.2 Call Transfer Functions 58
15.2.1 Completing a Call Transfer 58
15.2.2 Call Back 59
15.3 3-Way Conferencing 59
15.3.1 3-Way Conference 60
15.4 Handset Locator 60
15.5 Out-of-Range Detection 61
16. Headset Support 62
17. Verizon One Base Unit Controls 63
17.1 Base Speakerphone Control Buttons 63
17.2 Base Activity LED 65
18. Verizon One Base Unit Operations 67
18.1 Base, Stylus and Touch-Screen 67
18.2 Making and Ending Calls 67
18.3 Answering Incoming Calls 68
18.4 Transferring Calls from the Base
to the Handset 68
18.5 Transferring Calls from the
Handset to the Base 68
18.6 Paging from the Base 69
18.7 Adjusting the Volume 69
18.8 Using the Mute Button 69
18.9 Using the Hold Button 70
18.10 Using the Menu and Address
Book Buttons
70
19. Touch-Screen Features 71
19.1 Touch-Screen Navigation 71
19.1.1 Menu 72
19.1.2 Touch-Screen Ke
Keypad 74
19.1.3 Incoming Calls, Outgoing Calls and Voice
Mail Logs
19.1.4 Call Log Features 75
19.1.4.1 View Caller 75
yboard and Numeric
74
© 2006 Verizon
Verizon One User Guide
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19.1.4.2 Update a Contact 76
19.1.4.3 Map a Caller 76
19.1.5 Receiving an Incoming Call 77
19.1.6 Placing an Outgoing Call 78
19.2 Voice Mail 79
19.3 Speed Dial 79
19.3.1 Add a Contact to Your Speed Dial List 79
19.3.2 Edit a Contact on Your Speed Dial List 80
19.3.3 Dial a Contact on Your Speed Dial List 80
19.4 Emergency Numbers 80
19.4.1 Add an Emergency Number 80
19.4.2 Edit an Existing Emergency Number
19.5 Address Book 81
19.5.1 Calling a Contact from your Address Book 81
19.5.2 Get Address, Map and Directions 82
19.5.3 Adding Contacts to Your Address Book 82
19.5.3.1 Add a Person 82
19.5.3.2 Delete a Person 83
19.5.3.3 Add a Business Contact
19.5.3.4 Add a Group
19.6 Calendar 84
19.6.1 Access Your Calendar 84
19.6.2 View Your Calendar
83
84
80
84
19.6.3 Appointments 8
19.6.3.1 Add an Appointment
19.6.3.2 Edit an Appointment 86
19.6.3.3 Delete an Event 8
19.6.4 Tasks
19.6.4.1 Add a Task
19.6.4.2 Edit a Task
19.6.4.3 View Tasks
19.7 Memos 88
19.7.1 Memo Screen 88
19.7.2 View a Memo 88
19.7.3 Add a Memo
19.9 SuperPages 90
19.9.1 Look Up a Business 90
19.9.2 Look Up a Person 91
19.9.3 Reverse Lookup 91
19.9.4 Search Results 92
19.9.4.1 SuperPages - Map 92
19.9.4.2 Add a SuperPages Search
Number to Your Address Book
19.10 E-mail 93
19.10.1 Setup E-mail 93
19.10.2 Check E-mail 94
Results
93
85
87
87
87
88
88
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6
© 2006 Verizon
Verizon One User Guide
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19.10.3 Reply to an E-mail 94
19.11 Alarm/Timer 94
19.11.1 Start Timer 94
19.11.2 Set Alarm 94
19.11.3 Start Stopwatch 95
19.12 Calculator 95
19.13 News & More 95
19.13.1 Choose Content 95
19.13.1.1 My Choices 95
19.13.1.2 Top Headlines 95
19.13.1.3 Movies 96
19.13.1.4 Weather 96
19.13.1.4.1 Local Weather 96
19.13.1.4.2 Radar 97
19.13.1.4.3 International Weather 97
19.13.1.5 Sports News 97
19.13.1.6 Scores 97
19.13.1.7 Entertainment 97
19.13.1.8 Lottery 98
19.13.1.8.1 View Game 98
19.13.1.8.2 Change Location 98
19.13.1.9 Stocks 98
19.13.1.10 SuperPages 98
19.13.1.11 Restaurants 99
19.13.1.11.1 Lookup Restaurants 99
19.13.1.11.2 Change Cuisine 99
19.13.1.11.3 Change Location 99
19.13.1.11.4 Restaurants Near Me
19.13.1.12 Horoscopes 100
19.14 Add
19.14.1 Manage Calls 100
19.14.1.1 Using Manage Calls 101
19.14.1.2 Manage Call Forwarding Destination
(Phone Numbers) 102
19.14.2 Voice Mail 102
19.14.2.1 Play Messages 102
19.14.2.2 Forward Messages 102
19.14.2.3 Schedule Call Forwarding 103
19.14.2.4 Edit Call Forwarding 104
19.15 Phone Tips 105
19.16 Settings 105
19.16.1 Date/Time 105
19.16.2 Screen Saver 105
19.16.3 Display 106
19.16.4 Voice Mail* 106
19.16.5 Cell Phones
iobiSM Home* 100
99
106
© 2006 Verizon
Verizon One User Guide
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19.16.5.1 Manage Cell Phones 106
19.16.5.2 Add Cell Phones 107
19.16.5.2.1 Authorizing a Cell Phone 107
19.16.5.3 View Cell Phone 107
19.16.6 Home Networking 107
19.16.7 Ring Tones 108
19.16.7.1 Set Ring Tone 108
19.16.7.2 View Ring Tones 108
19.16.8 Volume 108
19.16.9 Handsets 109
19.16.9.1 Name Handsets 109
19.16.9.2 Register Handsets 109
19.16.9.3 Edit Handsets 109
19.16.10 Shortcuts 110
19.16.10.1 View Shortcuts 110
19.16.10.2 Choose Shortcuts 110
19.16.12 System Info 110
20. Home Networking 111
20.1 What is Home Networking 111
20.2 Important Information About Your
Verizon One Home Network 111
20.3 Installing Your Verizon One Home Network 112
20.3.1 Home Networking System Requirements 113
20.3.2 LED Indicators 114
20.3.3 Interface Descriptions 117
20.3.4 Installing a Wired Network 1
20.3.5 Installing a Wireless Network 120
20.3.6 Installing Both a Wired and Wireless
Network Simultaneously 122
20.4 Accessing Configuration Settings 122
20.5 Authenticate User 132
20.6 Password Protection 132
20.7 Configure Wireless Settings 133
20.7.1 Setup Wireless Network 133
20.7.2 Setup Wireless Security 133
20.8 Manage Security 134
20.8.1 Change Firewall 134
20.8.2 Add Services 134
20.8.3 Manage Services
18
134
© 2006 Verizon
20.8.4 View Services 135
20.8.5 View Clients 135
20.9 Setup My Connection 135
20.9.1 Setup FiOS Connection 135
20.9.2 Setup DSL Connection 135
21. Technical Support 136
21.1 Getting Help 136
21.1.1 Touch-Screen Help 1
21.1.2 Help with Your DSL Service 136
21.1.3 Helpful Web Sites 137
21.1.4 Important Troubleshooting Tips 137
21.1.5 Contact Us 137
21.1.6 Automatic Software Updates 137
21.1.7 Verizon One Customer Notifications 138
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Verizon One User Guide
© 2006 Verizon
1. Product Description
9
Verizon One User Guide
1.1 Installation Requirements
To install Verizon One, you will need the
following:
A Network Interface Card (NIC) installed in
your PC, or an IEEE 802.11b/g adapter.
NOTE: Please wait until you have
received notification from Verizon One
that your DSL line has been activated
before installing the Communications
Subsystem of your Verizon One
may, however, install your Verizon One
prior to the availability of DSL service to
your line.
1.2 Networking Requirements
The following system specifications
are required for optimum performance
of Verizon One via 10/100 Base-T
Ethernet or Wireless installations:
© 2006 Verizon
. You
Connection Type Minimum System Requirements
Ethernet • Pentium® or equivalent and above class machines,
Macintosh®
• Microsoft® Windows® (95, 98, 2000, ME, NT 4.0, or XP),
Macintosh® OS X, or Linux installed
• Computer Operating System CD-ROM on hand
Wireless IEEE
802.11g
• Internet Explorer® 4.x or Netscape® Navigator® 4.x or
higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• TCP/IP Protocol stack installed
• 10/100 Base-T Network Interface Card (NIC)
• Pentium® or equivalent and above class machines
• Microsoft® Windows® (98, ME, 2000, or XP) or
Macintosh® OS X installed
• Computer Operating System CD-ROM on hand
• Internet Explorer® 4.x or Netscape® Navigator® 4.x or
higher
• 64 MB RAM (128 MB recommended)
• 10 MB of free hard drive space
• An available IEEE 802.11b/g/g+ PC adapter
1. Product Description
10
Verizon One User Guide
1.2 Networking Requirements (cont’d)
NOTE: Before you connect via 10/100
Base-T, you must have an available
Ethernet card installed in your computer.
If your Ethernet card does not auto-
negotiate, you must set it to half duplex.
Refer to the Ethernet card manufacturer’s
instructions for installing and configuring
your Ethernet card.
NOTE: PCs can use any Wireless Fidelity
(Wi-Fi) 802.11b/g/g+ certified card to
communicate with Verizon One. The
Wireless card and Verizon One must use
the same Wired Equivalent Privacy (WEP)
security code type. The factory default for
WEP is DISABLED. If you enable WEP,
you must ensure the network setting
for your wireless adapter is set to “Must
Use Shared Key for WEP” or “Open
Wi-Fi.” You must ensure that your PC’s
Wi-Fi adapter is configured properly for
© 2006 Verizon
whichever network setting you use. You
can access the settings in the advanced
properties of the wireless network adapter
Verizon One can function in two modes:
The first mode, called the Standalone
Mode, occurs when Verizon One IS
NOT CONNECTED to active DSL
service. In this mode, Verizon One
provides traditional, standard cordless
telephone functionality that can be used
in your home/office, as explained in this
document
The second mode, called the Active
Mode, occurs when Verizon One IS
CONNECTED to active DSL service.
In this mode, Verizon One provides
additional voice and data services through
your high-speed Internet connection that
are accessible from the touch-screen
display (such as Address Book and
.
Calendar functionality). For details on
how to use these additional features and
navigate the touch-screen display, please
.
see Verizon One applications and tools.
Verizon One User Guide
2. Conventions Used in This Document
11
• LCD Screens: The screens displayed
in this document are meant to provide
a visual representation of Verizon One’s
Handset and Base functionality. The
actual data displayed in your LCD
screens may differ slightly from the data
displayed in the screens of this
document.
• Note
that provides additional details about a
feature or function.
• On-Hook: Refers to the condition
when either the Base Unit or Handset
is not active in requesting a dial tone
or placing a call.
• Off-Hook: Refers to the condition
when either the Base Unit or Handset
is active in requesting a dial tone or is
engaged in a call.
© 2006 Verizon
: Refers to outlined information
• Pointer: Refers to the pointer symbol
► used to select items in the LCD
screens.
• Screen: Refers to either the Handset’s
or the Base Unit’s Liquid Crystal
Display (LCD).
• Words Enclosed in Symbols:
< > represent physical buttons that you
can press with your finger. These are
located on the face of the Handset and
the Base Unit.
• Words Enclosed in Brackets:
[ ] represent soft key functions
accessible/selectable through Handset
and Base LCD screens.
3. Safety Instructions
12
Verizon One User Guide
3.1 Safety Instructions
• Never install any telephone wiring
during a lightning storm.
• Never install telephone jacks in wet
locations unless the jack is specifically
designed for a wet location.
• Never touch non-insulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
• Use caution when installing or
modifying telephone lines.
• Avoid using during a lightning storm.
• Do not use while wet or while standing
in water. Do not place Verizon One near
water, such as near a sink or bath tub.
• Unplug Verizon One from the wall
outlet and telephone jack before
cleaning. Only use a soft, damp cloth
to clean Verizon One
chemicals or cleaning agents.
© 2006 Verizon
. Do not use
• Use only the Power Adaptor that came
with Verizon One.
IMPORTANT:
of electricity to your home/office, your
Verizon One
For this reason, it is recommended
that you have at least one standard
telephone in your home/office for use in
case of an emergency.
WARNING
Risk of electric shock. Voltages up to
140 Vdc (with reference to ground)
may be present on telecommunications
circuits.
In the event of a loss
system will not operate.
3.2 Battery Safety Instructions
• Use only the battery that was provided
with your Verizon One kit, or an
authorized replacement recommended
by the manufacturer.
• Do not puncture the battery. The
battery contains toxic materials that
could be released if mishandled,
resulting in injury.
• Keep batteries and other potentially
hazardous devices out of the reach of
children.
• Never dispose of batteries in fire, which
could result in an explosion.
4. Regulatory Information
13
Verizon One User Guide
4.1 FCC Compliance Note
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant FCC
Statement: This Product has been
tested and found to comply with the
limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This Product generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communication.
However, there is no guarantee that
interference will not occur in a particular
installation. If this Product does cause
harmful interference to radio or television
reception, which can be determined
by turning the Product off and on, the
© 2006 Verizon
Customer is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
Product and receiver.
• Connect the Product into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult Verizon Online or an
experienced radio/TV technician for help.
5. Getting To Know Verizon One
14
Verizon One User Guide
5.1 Base Unit Features
The following features are provided in
the Verizon One Base Unit. An in-depth
description of functions will be discussed
later in this document:
• Symmetrical 5.8 GHz DSS cordless
telephone technology with built-in 5.8
GHz Antennae
• 75 Hopping Channels for enhanced
operation under interference
• 12-key Keypad allows alphanumeric
data entry to the Base
• Control buttons which allow set-up,
navigation, menu selection, and call
control (such as Hold, Mute, Intercom,
Volume Control) from the Base
• Full Duplex, Hands-free Speaker/
Microphone for placing and receiving
calls from the Base
© 2006 Verizon
• Internally filtered convenience/fax
jack – enables the connection of other
telephony equipment, such as fax
machines, directly to Verizon One
• Integrated Handset Cradle with Battery
Charger
• Illuminated, Color LCD touch-screen
– Primary user interface that enables
access to Verizon One’s advanced
services
• LED Indicators display the operational
status of Verizon One’s telephony and
data networking functions
• Message Waiting/Ringing LED
indicator – provides indication of
incoming calls and/or message waiting
• Selective intercom page to either Base
or the Handset
• Stylus functions as a detachable, pen like, plastic tool for selecting items on
the Base touch-screen
5.2 Cordless Handset Features
The following features are provided in
the Verizon One Cordless Handset. An
in-depth description of functions will be
discussed later in this document:
• Symmetrical 5.8 GHz DSS cordless
telephone technology with built-in
5.8GHz Antenna
• 75 Hopping Channels for enhanced
operation under interference
• Illuminated 12-key Keypad allows
alphanumeric data entry
• Control buttons which allow set-up,
navigation, menu selection, and call
control (such as Hold, Mute, Intercom,
Manual Volume Control) from the
Handset
• Illuminated Liquid Crystal Display (LCD)
screen with graphics-based operation
5. Getting To Know Verizon One
15
Verizon One User Guide
5.2 Cordless Handset Features
(cont’d)
• Message Waiting/Ringing LED
indicator—provides indication of
incoming calls and/or message waiting
• Caller ID***, Call Waiting**** and Call
Waiting with Caller Line ID
• Incoming Calls with the last 40 Caller
ID records
• Support for Off-Hook dialing, pre-dialing
and redial
• One-touch conference and Selective
intercom page between Base and
Handset
• Phonebook dialing; up to 50 entries
• Redial from list of last 5 numbers dialed
• Saving Selective Caller ID records into
Phonebook directory
• Digital Volume Control
© 2006 Verizon
• Rechargeable Battery
• Ear Plug Adapter for headset (optional
headset not included)
• Belt Clip for hands-free operation when
using a headset (optional headset not
included)
*Display of these features requires your DSL service
to be active. Once your Service Ready Date has
arrived, and Verizon One detects an active DSL
connection - these features will automatically
appear.
**Available to Verizon Home Voice Mail subscribers
only.
***Caller ID subscription is required.
****Call Waiting subscription is required.
5.3 Touch-Screen Features
The following features are accessible
via the Verizon One touch-screen. See
Section 19: Touch-Screen Features for
more information on each of the following:
•
Calls
•
Voice Mail**
•
Speed Dial
•
Emergency Numbers
•
Address Book*
•
Calendar*
•
Memos
•
SuperPages*
•
Calculator
•
News & More*
5. Getting To Know Verizon One
16
Verizon One User Guide
5.3 Touch-Screen Features (cont’d)
• Upgrade to iobism Home*
See section 19.12 for more information
on
iobi Home and each of these
features:
• Call Forwarding**
• On-screen Voice Mail***
Manage Calls
•
• iobi Home on Your Desktop
•
iobi Home on the Web
• Verizon Customer Notifications
• Automatic Software Updates
© 2006 Verizon
*iobi Home provided by Verizon Long Distance
(“Verizon”) and subject to terms and conditions. *
Home is not currently compatible with Macintosh®
computers. Verizon is not responsible for messages
that are lost or delayed due to transmission via the
Internet. Information sent via the Internet, including
E-mail and Text Messages, is not secure and may be
intercepted by third parties during transmission. Verizon
is not responsible for the content of messages sent
via the E-mail feature. iobi Home may not be used
for any unlawful purpose, such as sending unsolicited
commercial E-mail messages (e.g., spamming).
Recipient is responsible for the cost of receiving Text
Messages, if any. Taxes and other charges apply.
**Charges for forwarded calls will be billed by the
carrier that carries the forwarded calls. Calls may not
be forwarded to an international number.
***You must subscribe to
Verizon Home Voice Mail (sold separately) to access
Voice Mail features of
a compatible version of
iobi Home.
iobi
Verizon One User Guide
17
6. Verizon One Set-Up
6.1 Checking Kit Contents
Your kit contains everything you need to
set-up Ve
Verizon Online DSL service if you are a
new subscriber.
1. Verizon One Base Unit with Display
2. Verizon One Base Unit Swivel Support Stand
3. Cordless Telephone Handset with Battery
4. Handset Belt Clip
5. Stylus
6. Power Adaptor and Cord
7. RJ-11 Gray Phone Cord
8. RJ-45 Yellow Ethernet Cable
9. DSL Installation CD
Verizon One will instruct you when to insert into your computer.
10. DSL Filter Kit
The DSL Installation CD will instruct you on where and how to install filters.
Filter Kit only included for new DSL subscribers.
11. Verizon One Important Product Information (not pictured)
12. Verizon Online DSL Resource Guide (not pictured)
rizon One and install your
1
8
3
7
10
9
2
4
5
6
© 2006 Verizon
Verizon One User Guide
7. Installing the Verizon One Base Unit
18
7.1 Choosing a Location to Install
Verizon One
For optimal performance of Verizon
One, choose a location that is:
• Away from active electrical areas
• Away from interference such as a
television, radio or microwave oven
• Away from water or moisture,
excessive dust, or extreme cold
• Away from heat sources and sunlight
• In a central location that has no
obstructions—this will optimize
cordless performance
• Separate from another Verizon One
Base Unit
© 2006 Verizon
7.2 Installing the Base Unit on a
Desktop or Flat Surface
Step 1
Attach the Verizon One Base Unit to the
Swivel Support Stand (Figure 1).
Snap the Verizon One Base Unit Swivel
Support Stand onto the back of the Base
Unit. Locate a sturdy, flat surface, table
or desktop near an active wall AC power
outlet, an active telephone jack and your
primary computer.
Figure 1
Step 2
Plug in the Power Cord (Figure 2).
Connect the DC 12V power supply cord
to the power connector marked 12V DC
on the rear panel of the Verizon One
Base Unit. Plug the other end of the
power supply into an AC wall socket,
and then turn on the power switch (if it is
not on already). Check the Base to see
if the Power LED is solid green. If the
Power LED is solid green, Verizon One
power is on.
Power is On
Figure 2
Verizon One User Guide
7. Installing the Verizon One Base Unit
19
7.2 Installing the Base Unit on a
Desktop or Flat Surface
Step 3
Follow the Instructions on the Verizon
One Display (Figure 3).
The Verizon One display will walk you
through the necessary steps to complete
the set-up of Verizon One and the
installation of your Verizon Online DSL
Service (if required).
Figure 3
© 2006 Verizon
(cont’d)
7.3 Wall Mounting on a Hollow
Drywall Surface (Optional)
Follow the steps below to mount Verizon
One on a wall:
NOTE: The hardware needed to wall
mount Verizon One is not included with
the product.
1. Obtain two #8 pan-head screws and
two #8 wall anchors.
2. Place the Verizon One
stand against the wall where it is
to be mounted. Using a pencil,
mark one of the two corresponding
screw locations. Mark the other at the
appropriate distance vertically.
3. Drill a 3/16” hole for the wall anchors
and insert. Screw in the #8 screws
until the face of the screws are
approximately 1/8” from the wall.
Base Unit
4. Test-fit the Verizon One
swivel stand on the screws and adjust
the screw depth for a sliding fit. Once
the stand fits tightly against the wall,
remove it from the wall.
5. Connect the phone cable (included)
from the jack marked DSL on the rear
panel of the Base Unit to the
telephone wall jack provisioned for
DSL and phone service. This
connection will provide dial tone for
voice services in addition to providing
DSL to your Verizon One.
Note: Verizon One has a Fax Jack
(
that can be used to connect additional
telephone equipment such as a fax
machine).
Base Unit
Verizon One User Guide
7. Installing the Verizon One Base Unit
20
7.3 Wall Mounting on a Hollow Drywall
Surface (Optional)
6. Connect the DC 12V power supply
cord to the power connector marked
12V DC on the rear panel of the
Verizon One Base Unit. Plug the
other end of the power supply into an
AC wall socket, and then turn on the
power switch (if it is not already on).
7. Check the Base to see if the Power
LED is solid green. If the Power LED
is solid green, the Verizon One
Base is powered up.
8. Verify telephone operation by
pressing the <Speakerphone>
button found on the front of the Base
Unit. Once pressed, the In-Use LED
should be solid blue and a dial tone
should be heard from the speaker.
9. Once telephone operation has
been verified, snap the Base Unit
© 2006 Verizon
(cont’d)
Swivel stand onto the base. Adjust
the stand by pressing the paddle
and tilting the base until the top of
the Base Unit touches the edge of
the circular stand. The Base Unit
must be installed in this position.
Prior to placing the Base Unit and
Swivel Stand onto the wall, use the
cable management grooves within
the bottom of the stand to guide the
Power and telephone cables, so that
the stand can sit flush with the wall.
Mount the unit to the wall.
10. Once the unit has been mounted to
the wall, re-verify telephone
operation by pressing the
<Speakerphone> button on the front
of the Base unit. Once pressed, the
In-Use LED should be solid blue and
a dial tone should be heard from the
speaker.
8. Handset Battery
8.1 Installing the Handset Battery
IMPORTANT: Before you install or
handle the battery, please read Section
3.2 for Battery Safety Instructions.
Remove the battery cover by pressing
and sliding the cover off the battery
compartment. Attach the battery cable
connector to the connector socket inside
the battery compartment, and then
slide the battery into the compartment.
(Note: Prior to replacing the battery
cover, be sure that the battery cables will
not obstruct the compartment when the
cover is replaced.) Replace the battery
cover by sliding the cover upward until it
snaps into place on the Handset.
Note: Prior to using your Verizon One
Handset for the first time, the Handset
battery must be fully charged. See
Section 8.2 Parking or Charging the
Handset (Battery) for instructions.
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© 2006 Verizon
8. Handset Battery
8.2 Parking or Charging the Handset
(Battery)
Prior to using your Verizon One Handset
for the first time, the Handset Battery
must be fully charged. To charge the
Handset, place the Handset into the
cradle with the keypad face down so
that the contacts on the Handset touch
the contacts on the Base Unit. Allow the
battery to charge for approximately 12
hours prior to initial use. During normal
operation when the Handset is not in use,
park the Handset (face down) into the
Base Unit with contacts touching. This will
maintain your Handset’s charge.
Note: To charge the Handset initially,
allow the Handset and battery to charge
for 12 hours. Whenever the Handset
battery needs recharging, the battery
icon on the Handset’s LCD will flash.
Verizon One User Guide
Handset
Contacts
Slide the Handset face down into the cradle
of Base so that the contacts touch.
22
Base Unit
Contacts
© 2006 Verizon
8. Handset Battery
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Verizon One User Guide
8.3 Battery Charge Indication
The Handset provides 4 indicator levels
of the battery charge state. (Full, High,
Medium, Low). It takes approximately 2
seconds for the Handset to detect the
battery charge level after it has been
removed from the cradle. The Handset
LCD design includes a Battery Level
meter icon.
Battery Level (Low Charge) – When
the Handset reaches a Low battery level
during a Talk state, the “Battery Low”
tone is played once per minute through
the speaker and the Battery Low icon
begins to flash indicating approximately
8 minutes of Talk time are remaining. If
the Handset is not currently on a call,
the battery icon will be flashing. When
you press any key, the Handset will emit
an error tone and all keypad functions
will be disabled (in the event that the
battery is too low to initiate a telephone
© 2006 Verizon
call). The battery low icon will continue
to flash until the battery is recharged or
completely discharged.
Icon
flashes
Low battery level indication
(battery icon flashes)
Battery Level (Medium Charge)—When
the Handset reaches a Medium battery
level, the battery icon is displayed and is
“steady,” i.e. not flashing. It will remain
on until either a Low charge is reached,
in which case the icon will be flashing,
or until a High charge is reached by recharging the battery.
Icon on
“steady”
Medium battery level indication
(battery icon is steady)
Battery Level (High Charge) – When
the Handset is at a High battery level,
the battery icon is not displayed.
High battery level indication
(battery icon is not displayed)
8. Handset Battery
8.3 Battery Charge Indication (cont’d)
Battery Level (Full Charge) – If the
Handset is fully charged when removed
from the Base and in an idle state,
the screen will display the “Charging
complete” message for 3 seconds or
until you press any key. It will then revert
to the normal Standby screen.
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8. Handset Battery
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Verizon One User Guide
8.4 Turning On the Handset
Once the battery has been installed
and the Handset has been charged,
the Handset will be functional. Pressing
any key will illuminate the display. The
Handset must be registered to the Base
Unit before it is operational.
© 2006 Verizon
8.5 Using the Handset Belt Clip
If you want to use the belt clip provided
with the Handset, snap the belt clip onto
the back of the Handset, and then fasten
the belt clip and Handset onto your
belt. This is an easy and secure way to
transport the phone, and is convenient
when using the headset jack for handsfree operation.
Verizon One User Guide
9. Registering the Handset to the Base Unit
26
9.1 Registration Procedure
After successfully charging your Verizon
One Handset, you must perform a
registration procedure to allow the
Handset to communicate with the Base
Unit. To register the Handset to the Base
Unit, perform these steps:
1. Select the <Menu> function on the
Handset.
2. Using the round navigation button,
scroll down to fi nd the [Registration]
menu. Next, press the top left
corner key to select Registration.
3. Once you have selected
Registration, the Handset will
instruct you to press and hold the
<Intercom> key on the Base Unit.
Press and hold this key for 3 seconds.
4. After 3 seconds, the Handset will
automatically register to the Base Unit.
© 2006 Verizon
To verify successful registration, press the
<Talk/Flash> button on the Handset. A dial
tone will be heard from the Handset and a
call may be placed successfully. If no dial
tone is heard, but the Handset indicated
that it had successfully registered with
the Base, verify that the Base Unit is
connected to an active telephone line
and that this line is plugged into the DSL/
Phone port on the back of the Base Unit.
Each Verizon One phone comes with one
(1) cordless handset. Up to four additional
handsets may be purchased separately
and registered to the Verizon One base
station to create a phone system with fi ve
(5) distinct handset and intercom locations.
Verizon One User Guide
9. Registering the Handset to the Base Unit
9.1 Registration Procedure (cont’d)
You may choose to re-name your
Handset. See Section 13.4 for
Handset Name Menu instructions.
Note: To select soft key functions
displayed on the left side of the LCD
screen, press the
left corner key of the Handset. To
select soft key functions displayed
on the right side of the screen, press
the
These buttons are used to select soft
key functions only. For example, if you
want to select Phonebook, press
To select Menu, press
up or down, use the round navigation
button
key in the top right corner.
.
key in the top
.
. To scroll
27
© 2006 Verizon
10. Verizon One Handset Controls
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Verizon One User Guide
10.1 Handset Control Buttons
The following control buttons are
provided on the Verizon One Handset:
Note: “Off-Hook” refers to the condition
when either the Base Unit or Handset
is active in requesting a dial tone or is
engaged in a call. “On-Hook” refers to
the condition when either the Base Unit
or Handset is not active in requesting a
dial tone or placing a call.
© 2006 Verizon
Button Function
Volume Up/
Volume Down
(On side of
Handset)
Talk/Flash When pressed initially, this button places the phone in an Off-
Off/Clear Pressing <Off/Clear> enables you to end any call by placing the
*Call Waiting subscription is required.
**3-Way Calling subscription is required.
Pressing these buttons will raise/lower the volume of the Handset
Ringer when the Handset is On-Hook. The ringer volume can be
set to low, medium, high, or off. The ringer level will be displayed
while you are changing the volume. Pressing these buttons when
in an Off-Hook mode will adjust the speaker volume.
Hook status, and you may dial the desired phone number. When
pressed during an active call, it will simulate a momentary press
and release of the phone’s hook switch and will put the active call
on hold and accept an incoming call as with Call Waiting* or 3Way Calling** features.
phone On-Hook. <Off/Clear> is also used to clear entries and
selections made on the soft-menu available on the Handset LCD.
Verizon One User Guide
10. Verizon One Handset Controls
10.1 Handset Control Buttons (cont’d)
Button Function
Hold When pressed once, this button will place the call on Hold. Press <Hold> again to release the call from hold status.
Intercom When <Intercom> is pressed on the Handset, it becomes a paging device to locate the Base Unit and/or to
establish an intercom call between the Handset and Base Unit. When <Intercom> is pressed, the Base Unit
will receive the signal from the Handset, and will ring until the Base Unit is set to an Off-Hook status or until
<Intercom> is pressed on the Handset again, thus turning the intercom function off.
Redial Redial enables you to select one of the last 5 phone numbers entered in the phone. (Note: It will not redial numbers
such as passcodes or account numbers that may have been entered after the outgoing call was established.)
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12-key Keypad
(0-9, *, #)
Check icons Pressing this button will allow you to:
© 2006 Verizon
The Keypad enables you to enter the desired numbers and characters.
-Select a menu option from the Main Menu screen
-Edit/Erase/Save the option setting
10. Verizon One Handset Controls
10.1 Handset Control Buttons (cont’d)
Button Function
Pressing this button will allow you to:
-Access the Handset’s Main Menu screen
-Delete/Backspace characters
-View the settings of an option once it is selected
Pressing this button enables you to:
-Scroll up/down to the desired menu option
-Toggle between sub-level menu options and settings
-Select calls displayed on the Handset’s LCD screen
-Access speed dial numbers
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Verizon One User Guide
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