VeriFone Vx700 User Manual

Vx700
Installation Guide
VeriFone Part Number 28212, Revision A
x
V
700 Installation Guide
© 2008 VeriFone, Inc.
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written permission of VeriFone, Inc.
The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program before placing the software into productive use. This document, including without limitation the examples and software programs, is supplied “As-Is.”
VeriFone, the VeriFone logo, Omni, VeriCentre, Verix, and ZonTalk are registered trademarks of VeriFone. Other brand names or trademarks associated with VeriFone’s products and services are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please email all comments on this document to your local VeriFone Support Team.
VeriFone, Inc.
2099 Gateway Place, Suite 600
San Jose, CA 95110 USA
1-800-VeriFone
www.verifone.com
VeriFone Part Number 28212, Revision A
PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 1
Terminal Overview The V
x
700 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CHAPTER 2
Terminal Setup and
Usage
Ergonomic References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Terminal Positioning and Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Screen Viewing Angle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Reach and Viewing Angles (Standing Users). . . . . . . . . . . . . . . . . . . . . . . . 16
Reach and Viewing Angles (Wheelchair Users) . . . . . . . . . . . . . . . . . . . . . . 18
Examine
x
V
700 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
RS-232 and USB Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pin Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connection to Secure Card Reader (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 26
The SCR710 Secure Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CHAPTER 3
Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
DC Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 4
Maintenance Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
CHAPTER 5
VeriFone Service
and Support
APPENDIX A V
Returning the Terminal for Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
x
700 ATM - Vending Machine Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Terminal Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Rear Terminal Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Vending Machine Integration for the V
x
700 . . . . . . . . . . . . . . . . . . . . . . . . . 39
VX700 INSTALLATION GUIDE 3
4 V
X
700 INSTALLATION GUIDE

PREFACE

This installation guide assists machine manufacturers to properly install the Vx700 in terms of electrical connectivity as well as mechanical, security, and privacy specifications.

Target Audience

Document
Organization
Guide
Conventions
This document is useful to payment/banking machine manufacturers/implementors.
This document is organized as follows:
Chapter 1, Terminal Overview, provides an overview of the basic features and
x
benefits of the V
Chapter 2, Terminal Setup and Usage, explains how to set up and install the
x
700 into a payment machine/ATM.
V
Chapter 3, Specifications, discusses power requirements and dimensions of the
x
700.
V
Chapter 4, Maintenance, explains how to maintain the V
Chapter 5, VeriFone Service and Support, provides information on contacting your
local VeriFone representative or service provider, and information on how to order accessories or documentation from VeriFone.
This section provides a quick reference to conventions used in this guide.
The following conventions help the reader distinguish between different types of information:
700.
x
700.
NOTE
CAUTION
The courier typeface is used for code entries, filenames and extensions, and
anything that requires typing at the DOS prompt or from the terminal keypad.
The italic typeface indicates book title or emphasis.
Tex t in blue indicates terms that are cross-referenced. When the pointer is
placed over these references the pointer changes to the finger pointer, indicating a link. Click on the link to view the topic.
Notes point out interesting and useful information.
Cautions point out potential programming problems.
VX700 INSTALLATION GUIDE 5
PREFACE
Guide Conventions
WARNING
Warnings point out potential incidents where bodily injury might occur.

Acronym Definitions

Various acronyms are used in place of the full definition. Table 1 presents acronyms and their definitions.
Table 1 Acronym Definitions
Acronym Definitions
AES Advanced Encryption Standard Algorithm
API Application Programming Interface
ARM Advanced RISC Machines
CAPK Certification Authority Public Key
CBC Cipher Block Chaining mode
COG Chip on Glass
COGS Cost of Goods Sold
CTS Clear to Send
DEA/DES Data Encryption Algorithm/Standard
DUKPT Derived Unique Key Per Transaction Method
ECB Electronic Code Book mode
ECR Electronic Cash Register
EMV Joint Europay, MasterCard and Visa Standard
ERS Engineering Requirements Specification
HDLC High-level Data Link Control
ICC Integrated Chip Card (Smart Card)
LCD Liquid Crystal Display
MAC Message Authentication Code
MDB Multi-Drop Bus
MMU Memory Management Unit
MSAM Multiple Secure Access Module
MSR Magnetic Stripe Reader
OS Operating System
PED PIN Entry Device
PIN Personal Identification Number
POS Point-of-Sale
PRD Product Requirement Document
PSCR Primary Smart Card Reader
RTS Ready to Send
SOC System on Chip
SAM Secure Access Module
SC Smart Card (Integrated Chip Card)
SDK Software Development Kit
SL3 Security Level 3 and 4
6 V
X
700 INSTALLATION GUIDE
Table 1 Acronym Definitions (continued)
Acronym Definitions
SR Ship Release
SRAM Static Random Access Memory
STN Super Twisted Nematic
UI User Interface
USB Universal Serial Bus
VSS VeriShield Security Scripts
PREFACE
Guide Conventions
X
700 INSTALLATION GUIDE 7
V
PREFACE
Guide Conventions
8 V
X
700 INSTALLATION GUIDE

Terminal Overview

This chapter provides a brief description of the Vx700. The Vx700 is one of
VeriFone’s versatile unattended payment solutions set. The V manufacturers who want secure, PCI PED approved, EMV-compliant transaction payment technology in their own payment/transaction machines.
CHAPTER 1
x
700 is designed for
The
Vx700
Keypad
Features at a
Glance
The Vx700 is an outdoor-rated unattended keypad, suitable for payment applications and process control, and features high reliability in tough environments. Built around VeriFone’s successful Verix-based programming
environment, the V components and sophisticated development tools.
Capable of operating from a wide range of input voltages, the V power capabilities to enable use in critical power applications. An interface for USB host and slave provides for simple connectivity over local or wide area networks.
x
The V payment solution ranging from magnetic stripe to full EMV chip card processing. It has options to directly support contactless payment cards, including MasterCard PayPass, Visa payWave, M/Chip, and qVSDC, with the addition of an optional plug-in contactless interface module and an external antenna that is mounted on the integration equipment – such as a vending machine or kiosk.
The Vx700 has a stainless steel front panel that is rated at IP65. The rear panel
containing the cable connections is rated at IP34. These features allow the V to operate in extreme environments. It is PCI PED approved for assured payment security, has superior graphical display with optional backlighting, easy-to-use long-life keypad with concave keys, and is vandal-resistant.
700 links to a variety of VeriFone card accepting devices for a complete
x
700 gives access to a broad range of application software
x
700 has low
x
700
VX700 INSTALLATION GUIDE 9
TERMINAL OVERVIEW
Features at a Glance
The unique form factor of the Vx700 allows it to be fitted into bill acceptor cut-outs for vending applications. It is equally suited for ticketing, transportation, kiosk, petroleum dispensing, or drive-through restaurant deployments.
Verix-based programming
environment.
Small, easy to integrate form factor.
Fits into bill acceptor cut-out.
2 million operation keypad, 16 keys.
128 x 64 backlit graphical display.
IP65 sealed, -25C to +60C operating
range.
Features and
Benefits
Figure 1 V
x
700 overview
Exceptional Ease of Use
16-key keypad with concave keys, high contrast legends, and tactile
identifiers.
External interface for four function user-defined keys.
128 x 64 backlit LCD.
Built-in multi-tone beeper.
External sounder connection.
USB and Serial connectivity.
Wide input voltage range (9V to 28V).
Low power consumption.
Critical Security Protection
Stainless steel front panel rated IP65 and IK09 vandal resistance
(10 Joules impact resistance).
Rear panel rated at IP34.
10 V
X
700 INSTALLATION GUIDE
Petroleum and chemical resistant.
PCI PED 1.3 on-line and off-line approved.
TERMINAL OVERVIEW
Features at a Glance
Strong Feature Set
Ensures uncompromising reliability from VeriFone, the worldwide leader in
e-payment.
Verix-based – able to run existing applications with only minor modifications.
High-level API for easy integration.
RS-232 and USB 2.0 serial ports.
Optional MDB interface for host and slave vending applications.
Optional V.22bis - V.34 modem with HDLC capability via USB connection.
Optional Ethernet 10/100 BaseT via USB connection.
Connects to SCR710 secure card reader.
Support for magnetic stripe cards (3 track) via SCR710.
EMV cards (EMV 4.0) via SCR710.
Optional support for 2 SAMs (Secure Access Modules).
Other Features
200 MHz ARM9 processor
4MB Flash, 2MB SRAM (standard)
8MB Flash, 4MB SRAM (option)
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700 INSTALLATION GUIDE 11
V
TERMINAL OVERVIEW
Features at a Glance
12 V
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700 INSTALLATION GUIDE
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