Verifone VX680WCDMA User Manual

VX 680

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Installation Guide

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VeriFone Part Number DOC268-003-EN-E, Revision E.1

VX 680 Installation Guide

© 2012 VeriFone, Inc.

All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of VeriFone, Inc.

The information contained in this document is subject to change without notice . Although VeriFone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample p rogram
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”

VeriFone, the VeriFone logo, Omni, VeriCentre, and Verix are registered trademarks of VeriFone. Other brand names or trademarks
associated with VeriFone’s products and services are trademarks of VeriFone, Inc.

All other brand names and trademarks appearing in this manual are the property of their respective holders.
Comments? Please e-mail all comments on this document to your local VeriFone Support Team.

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VeriFone, Inc.

2099 Gateway Place, Suite 600

San Jose, CA, 95110 USA

1-800-VERIFONE

www.verifone.com

VeriFo ne Part Number DOC268-003-EN-E, Revision E.1

CONTENTS

PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CHAPTER 1

Terminal Overview Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Exceptional Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CHAPTER 2

Terminal Setup Selecting Terminal Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Considerations for Bluetooth AP Charging Base Station . . . . . . . . . . . . . . . 14

Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Examining Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Power Adapter Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

VX 680 3G External Power Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

USB Host Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Multi-port Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

USB Modem Dongle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

USB Serial Dongle (RS-232 UART) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Bluetooth Access Point (AP) Charging Base (Bluetooth Interface) . . . . . . . 20

Establishing Telephone Line Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing and Replacing MSAM Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing the SIM or R-UIM Card (GPRS, CDMA, and 3G Models). . . . . . . . . . 26

Installing and Replacing SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

VX 680 Bluetooth Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Bluetooth AP Charging Base Station Connector Sockets. . . . . . . . . . . . . . . 29

Mounting the Bluetooth AP Charging Base Station . . . . . . . . . . . . . . . . . . . 30

Power Connection to the Bluetooth AP Charging Base Station . . . . . . . . . . 30

Telephone Line Connection to the Bluetooth AP Charging Base Station. . . 31

Connecting a LAN cable to the Bluetooth AP Charging Base Station . . . . . 33

VX 680 3G and GPS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

GPS Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

VX 680 INSTALLATION GUIDE 1

CONTEN TS

Connecting by 3G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Smart Battery Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Battery Behavior (No Power Cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Charging the Smart Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Using the Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Standard Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Full-Featured Base Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Bluetooth Access Point Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Powering Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Mounting the Terminal Onto the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Attaching the USB Dongles to the Base Station. . . . . . . . . . . . . . . . . . . . . . . . . 44

Charging the Spare Battery on the Base Station . . . . . . . . . . . . . . . . . . . . . . . . 44

Conducting Wireless Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Conducting Smart Card Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Conducting Bluetooth Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Using the Magnetic Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CHAPTER 3

Specifications Power Rating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

DC Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Temperature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

External Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

CHAPTER 4

Maintenance

Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Terminal Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

CHAPTER 5

VeriFone Service

and Support

Returning a Terminal or Smart Battery for Service. . . . . . . . . . . . . . . . . . . . . . . 53

Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

VeriFone Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Spare Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

USB Host Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Modem Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Serial Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Telephone Line Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

CHAPTER 6

Troubleshooting

Guidelines

2 VX 680 INSTALLATION GUIDE

Terminal Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Terminal Display Does Not Show Correct/Readable Info. . . . . . . . . . . . . . . . . . 57

CONTEN TS

Smart Battery Does Not Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Spare Battery in Base Station Does Not Charge . . . . . . . . . . . . . . . . . . . . . . . . 58

Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Terminal Does Not Dial Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printer Does Not Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printer Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

VX 680 INSTALLATION GUIDE 3

CONTEN TS

4 VX 680 INSTALLATION GUIDE

PREFACE

This guide is your primary source of information for setting up and installing the
VX 680 terminal.

Audience

Organization

Related

Documentation

This guide is useful for anyone installing and configuring a VX 680 terminal. Basic
descriptions of the terminal features are also provided.

This guide is organized as follows:

Chapter 1, Terminal Overview. Provides an overview of the VX 680 terminal.
Chapter 2, Terminal Setup. Explains how to set up and install the VX 680 terminal.

Provides information on how to select a location, establish power and telephone
line connections, and how to configure optional peripheral devices.

Chapter 3, Specifications. Discusses power requirements and dimensions of the

VX 680 terminal.

Chapter 4, Maintenance. Explains how to maintain your VX 680 terminal.
Chapter 5, VeriFone Service and Support. Provides information on contacting

your local VeriFone representative or service provider, and information on how to
order accessories or documentation from VeriFone.

Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines,

should you encounter a problem in terminal installation and configuration.
To learn more about the VX 680 terminal, refer to the following set of documents:

• VX 680 Certifications and Regulations Sheet, VPN DOC268-001.

• VX 680 Quick Installation Guide, VPN DOC268-002.

• VX 680 Reference Guide, VPN DOC268-004.

• VX 680 Standard Base Quick Installation Guide, VPN DOC268-005.

• VX 680 Full-Featured Base and Dongle Quick Installation Guide, VPN

DOC268-006.

• VX 680 CDMA Certifications and Regulations Sheet, VPN DOC268-012.

• Verix eVo Volume I: Operating System Programming Manual, VPN

DOC00301.

• Verix eVo Volume II: Operating System and Communications Programmers

Manual, VPN DOC00302.

• Verix eVo Volume III: Operating System Programming Tools Reference

Manual, VPN DOC00303.

• Vx680 3G HW ERS REVA01-20120607.

VX 680 INSTALLATION GUIDE 5

PREFACE

NOTE

CAUTION

WARNING

Conventions and Acronyms

• Vx680 3G SW ERS 7-26, SPC268-025-01-A.

• Vx680 3G PRD Rev A01, SPC268-028-01-A.

• Vx680 3G EOS FRD REVB 02.

Conventions and

Acronyms

Document

Conventions

This section describes the conventions and acronyms used in this guide.

V arious conventions are used to help you quickly identify special formatting. Table

1 describes these conventions and provides examples of their use.

Table 1 Document Conventions

Convention Meaning Example

Blue Text in blue indicates terms

that are cross referenced.

Italics Italic typeface indicates

book titles or emphasis.

Courier The courier type face is

used while specifying
onscreen text, such as text
that you would enter at a
command prompt, or to
provide an URL.

The pencil icon is used to
highlight important
information.

See Conventions and Acronyms.

You must install a roll of thermal­sensitive paper in the printer.

http://www.verifone.com

RS-232-type devices do not work
with the PINpad port.

The caution symbol
indicates possible hardware
or software failure, or loss
of data.

The lightning symbol is
used as a warning when
bodily injury might occur.

The terminal is not waterproof or
dustproof, and is intended for indoor
use only.

Due to risk of shock do not use the
terminal near water.

6 VX 680 INSTALLATION GUIDE

PREFACE

Conventions and Acronyms

Acronym Definitions

Various acronyms are used in place of the full definition. Table 2 presents
acronyms and their definitions.

Table 2 Acronym Definitions

Acronym Definitions

AC Alternating Current
A-GPS Assisted Global Positioning System
BT Bluetooth
CDMA Code Division Multiple Access
EMV Europay MasterCard and VISA
GPS Glo b al Pos ition in g Syst em
GPRS General Packet Radio Service
GSM Global System for Mobile Communication
HDMI High-Definition Multimedia Interface
ITP Internal Thermal Printer
LCD Liquid Crystal Display
LED Light Emitting Diode
MRA Merchandise Return Authorization
MSAM Micromodule-Size Security Access Module
PED PIN Entry Device
PIN Personal Identification Number
QVGA Quarter Video Graphics Array
RJ45 Registered Jack 45
RS-232 Recommended Standard 232
R-UIM Removable User Identity Module
SAM Security Access Module
SD Secure Digital
SIM Subscriber Identity Module
TFT Thin Film Transistor
UART Universal Asynchronous Transmitter/Receiver

UMTS

USB Universal Serial Bus
VPN VeriFone Part Number
WiFi Wireless Fidelity

Universal Mobile Telecommunications System

VX 680 I

NSTALLATION GUIDE 7

PREFACE

Conventions and Acronyms

8 VX 680 INSTALLATION GUIDE

Terminal Overview

NOTE

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This chapter provides a brief description of the VX 680 terminal. This terminal
features a large color and touchscreen display , fast processor, abundant memory,
PCI 2.0, PCI 3.0, and PCI 3.1 security (VX 680 3G) as well as SIM support, and
integrated contactless features.

The VX 680 terminal is a portable, battery-powered device designed to fit
comfortably during handheld consumer-facing applications. It features a vibrantly
colored 3.5” TFT QVGA display and a backlit spill-resistant keypad. It supports a
variety of communications technologies including: 3G universal mobile
telecommunications system (UMTS), 802.11g wireless fidelity (WiFi) with WPA2

security support, GPRS, Bluetooth
positioning system (GPS)/assisted GPS (A-GPS).

VeriFone sh ips varian ts of the VX 680 terminal for different markets. Y our terminal
may have a different configuration. The following devices may or may not be
present: a smart card reader, none or three MSAM cardholders, and a SIM/R-UIM
cardholder.

CHAPTER 1

wireless technology (BT), CDMA, and global

Figure 1 The VX 680 Terminal

VX 680 INSTALLATION GUIDE 9

TERMINAL OVERVIEW

Features and Benefits

Features at a Glance

Features and

Benefits

The following are the features of VX 680:

• 400 MHz ARM11 RISC processor

delivers power and usability in a
convenient “hand-over” design.

• Multi-application operating

environment.

• Advanced memory architecture to

meet tomorrow’s needs with support
for 192 MB.

• Backward compatibility with VeriFone

solutions help reduces development
costs.

• Drop-resistant design minimizes

breakage.

• 32-bit processing and multi-tasking

capabilities.

• Security architecture exceeds

specifications for PCI-PED and
sophisticated file authentication.

• Securely supports and runs payment

and value-added applications along
with signature capture.

• Offers unsurpassed performance on

EMV smart card transactions

• Max UI design provides large 3.5” color

QVGA display, and large blue backlit
keys for easier viewing.

• Adds vibrant color and touchscreen to

the smallest purpose-built wireless
payment device.

• Multiple connectivity and Contactless

options.

• Spill-resistant design forces liquid down

and off the front of the terminal.

• USB support for VeriFon e peripheral

devices.

VX 680 terminals provide the right combination of features and functions including
a triple-track magnetic stripe card reader, smart card reader, SIM (dual SIM for
VX 680 3G), integrated PIN pad, color touchscreen display, optional contactles
support, and a quiet yet fast internal thermal printer (ITP).

Exceptional Ease of

Use

• Lightweight, tapered design, compact, stylish and the ergonomic balance

allows convenient terminal hand-off to the consumer for PIN entry or other
input.

• Large 3.5” color TFT display for boundless application possibilities and easy

readability under various lighting conditions.

• Large, blue backlit keys provide tactile response to simplify usage and

minimize finger slips.

• 38 mm diameter paper roll with a trouble-free, drop-in, “clam shell” loading and

dual tear bar that allow receipts to be torn in any direction.

• Quiet and fast integrated thermal printer with a rear placement to maximize

the user interface area.

• Vertical magnetic stripe card reader with an extended blade for optimal card

reading.

• Touchscreen for icon-based applications or electronic signature capture

support.

• Optional hands-free holster is available that fits the server’s or clerk’s belt so

that the POS device can be quickly removed and easily handed to the
customer.

10 VX 680 INSTALLATION GUIDE

TERMINAL OVERVIEW

Features and Benefits

Performance and

Durability

Security

• Fast transactions due to powerful 400 MHz ARM11 processor.

• High-capacity 7.2 V 1800 mA Li-ion battery.

• Standard base for drop-and-go charging or optional full-featured base with.

spare battery charging.

• USB ports for connection to supported USB peripherals.

• Rounded corners and drop resistant to 3 feet on concrete floor to minimize

breakage.

• 192 MB of memory with optional removable SD flash memory.

• PCI PED 2.0 and PCI PED 3.0 approved for debit and other PIN-based

transactions. PCI 3.1 Compliance plus country specifics (Interac, UKCC,
APCA, PCI+ and ZKA) for VX 680 3G.

• EMV Level 1 and 2 Type Approval.

• Tamper-resistant construction, SSL protocols, and VeriShield file

authentication.

• Latest WPA2 WiFi security and supports VeriShield Protect encryption

implementations.

Contactless

Capability

Communication

Technology

• Advanced contactless architecture that future-proofs investment with a single

contactless interface (SingleCl), SoftSAMs, and side-by-side application
architecture.

• On-screen tap zone (CTLS logo) for optimized user experience

• Contactless version accepts EMV and mag-stripe contactless payments as

well as PIN-based transactions.

• VX 680 GPRS and 3G: Long-range wireless payment for retailers that have no

physical location limitations.

• VX 680 CDMA: Long-range wireless payment for Non-GPRS coverage areas.

• VX 680 WiFi: Ideal for retailers that need multiple wireless devices and have

existing IP infrastracture.

• VX 680 Bluetooth: Simple, plug-and-play installation for locations that need

short-range wireless capability.

VX 680 I

NSTALLATION GUIDE 11

TERMINAL OVERVIEW

Features and Benefits

12 VX 680 INSTALLATION GUIDE

Terminal Setup

CHAPTER 2

This chapter describes the terminal setup procedures. You will learn about:

• Selecting Terminal Location.

• Unpacking the Shipping Carton.

• Examining Terminal Features.

• Examining Connection Ports.

• Establishing Telephone Line Connections.

• VX 680 Bluetooth Support.

• VX 680 3G and GPS Support

• Installing the Paper Roll.

• Installing and Replacing MSAM Cards.

• Installing the SIM or R-UIM Card (GPRS, CDMA, and 3G Models).

• Installing and Replacing SD Card.

• Installing the Smart Battery.

• Using the Smart Battery.

• Battery Behavior (No Power Cable).

• Removing the Smart Battery.

• Charging the Smart Battery.

• Connecting the Terminal Power Pack.

• Using the Base Station.

• Mounting the Terminal Onto the Base Station.

• Attaching the USB Dongles to the Base Station.

• Charging the Spare Battery on the Base Station.

• Conducting Wireless Transactions.

• Conducting Smart Card Transactions.

• Conducting Bluetooth Transactions

• Using the Magnetic Card Reader.

• Using the Stylus.

VX 680 INSTALLATION GUIDE 13

TERMINAL SETUP

CAUTION

Selecting Terminal Location

Selecting

Terminal

Location

Environmental

Factors

Electrical

Considerations

Use the following guidelines when selecting a location for your VX 680 terminal.

• The VX 680 unit is a portable terminal. Select a flat support surface, such as a

countertop or table, to keep the terminal safe in between uses.

• Do not use the terminal where there is high heat, dust, humidity, moisture, or

caustic chemicals or oils.

• Keep the terminal away from direct sunlight and anything that radiates heat,

such as a stove or motor.

• Do not use the terminal outdoors.

The terminal is not waterproof or dustproof, and is intended for indoor use only.

Any damage to the unit from exposure to rain or dust may void any warranty.

• Avoid using this product during electrical storms.

• Avoid locations near electrical appliances or other devices that cause

excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, electric motors, neon signs, high-frequency or magnetic security
devices, or computer equipment).

Considerations for

Bluetooth AP

Charging Base

Station

• Do not use the terminal near water or in moist conditions.

The Bluetooth AP Charging Base Station requires the following:

• A power source within two meters.

• A telephone socket within three meters (for PSTN version).

• A location with minimal obstruction for communicating with terminals.

• It is recommended that the Bluetooth AP Charging Base Station be installed

two meters from the ground to allow the LEDs to be seen, and the st ate of the
connection to be confirmed.

14 VX 680 INSTALLATION GUIDE

TERMINAL SETUP

CAUTION

Unpacking the Shipping Carton

Unpacking the

Shipping Carton

To unpack the

Shipping Carton

Open the shipping carton and carefully inspect its conten ts for possible t ampering
or shipping damage. The VX 680 device is a secure product and any tampering
may cause the terminal to cease to function properly.

1 Remove and inspect the following items:

• Terminal

• Power pack

• Telephone line cable

• Power cable

• Battery pack

• Paper roll
2 Remove all plastic wrapping from the terminal and other components.
3 Remove the clear protective film from the LCD screen.

Do not use a terminal that has been damaged or tampered with. The
VX 680 terminal comes equipped with tamper-evident labels. If a label or
component appears damaged, please notify the shipping company and your
VeriFone representative or service provider immediately.

4 Save the shipping carton and packing material for future repacking or moving

the terminal.

VX 680 I

NSTALLATION GUIDE 15

TERMINAL SETUP

VX

680

X

§

§

STYLUS

INDICATOR LED

AL DISPLAY/ TOUCHSCREEN

TELEPHONE-STYLE KEYPAD

SMART CARD READER

CANCEL KEY

CLEAR KEY

ENTER KEY

MAGNETIC CARD READER

INTERNAL THERMAL PRINTER
(AT THE BACK)

Examining Terminal Features

Examining

Terminal

Features

Before you continue the installation process, notice the features of the
VX 680 terminal (see illustration below).

Front Panel

Figure 2 VX 680 Terminal Features (Front Panel)

The front panel includes the following features:

• A Large 3.5” color TFT and touchscreen display.

• Two types of keys:
a A 12-key, telephone-style keypad (keypads may vary in style).
b Three color-coded function keys below the keypad (from left to right:

CANCEL, CLEAR, ENTER).

• A magnetic card reader, built into the right side. Swipe the card using the

proper direction, with the magnetic stripe down and facing inward, toward the
keypad.

• A green indicator LED indicates power is ON.

• An internal thermal printer at the back of the terminal.

• A smart card reader , built into the fro nt of the termina l. For directions on how

to use a smart card, see Conducting Smart Card Transactions.

• A stylus, inserted on top of the terminal above the screen.

16 VX 680 INSTALLATION GUIDE

TERMINAL SETUP

NOTE

NOTE

Examining Connection Ports

• A SAM (security access module) compartment, built into the bottom of the

terminal inside the printer compartment. The VX 680 terminal contains an
MSAM cardholder to support stored-value card programs or other merchant
card requirements.

VeriFon e ship s variants of the VX 680 terminal for different markets. Your terminal
may have a different configuration. The following devices may or may not be
present: a smart card reader, or an MSAM cardholder. However, the basic
processes described in this guide remain the same, regardless of terminal
configuration.

Examining

Connection

Ports

Power Adapter

Cable

The VX 680 terminal has one primary port that supports different peripherals
through the use of various cables.

Figure 3 The VX 680 Primary Port (Bottom View)

Each VX 680 terminal comes with power adapter cable (VPN CBL268-004-01-A)
that completes the connection between the power pack and the terminal.

Figure 4 Power Adapter Cable Connection to a VX 680 Terminal

VX 680 3G does not include the power adapter cable.

T

VX 680 I

NSTALLATION GUIDE 17

TERMINAL SETUP

Examining Connection Ports

VX 680 3G External

Power Port

USB Host Cable

VX 680 3G has a dedicated power barrel input for battery charging. This is located
on the side of the device.

Figure 5 Power Port Connection on a VX 680 3G Terminal

The VX 680 terminal also provides a 2 wire USB host port (VPN CBL268-003-01­A) for supporting external peripherals. A connector adaptor provides for standard
USB host connection for the Modem Dongle or the RS-232 UART dongle.

18 VX 680 INSTALLATION GUIDE

Figure 6 USB Host Cable Connection to a VX 680 Terminal

TERMINAL SETUP

COM 1

+12VDC

MINI USB A

NOTE

NOTE

Examining Connection Ports

Multi-port Adapter

An optional multi-port adapter (VPN 08643-01-R) provides connectivity for power,
USB host, USB device, and COM1 (RS-232 UART). This cable is used only for
deployment or development purposes.

USB Modem Dongle

Figure 7 Multiport Adapter Connection to a VX 680 Terminal

Other cables are available for different purposes. Check with your local VeriFone

representative for further information.

Use the USB Modem Dongle (VPN 24123-04-R) to provide the VX 680 terminal
with modem communication over a telephone line at speeds of up to 33,600 bps.
It can also be connected to the full-featured Base Station (see Attaching the USB

Dongles to the Base Station).

The VX 680 WiFi/BT variant does not support the USB modem dongle

connection.

VX 680 I

NSTALLATION GUIDE 19