Verifone V400m User Manual

Verifone, Inc.

1-800-Verifone

www.verifone.com

Electrical

Separate Power Sources

Before you connect the terminal power pack to an electrical outlet, check that the on/off power switch on the terminal is off. If the terminal does not have an on/off switch, check that the power cable
connector is removed from the terminal's power port. Or, when connecting the terminal to a power pack, always connect the plug of the power pack to an electrical wall outlet first. Then connect the power
cable to the terminal's power port.
The reference input power ratings are as follows:

• Input Voltage: 100-240V AC, 50/60 Hz

• Output Voltage: 5V DC, 2.2A
Model V400m Plus 4G/V400m Plus 4G WW is intended to be provided with a listed power supply module having an output rating of 5V DC, minimum 2.2 A, Tma 40°C, class II and evaluated as a Limited

Power Source or PS2 or equivalent.

Location – Electrical Considerations

CAUTION: Due to risk of electrical shock or unit damage, do not use the unit near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.

ATTENTION: Du fait d'un risque d'électrocution ou d'une détérioration du terminal, ne pas utiliser cet équipement près d'une source d'eau, par exemple près d'une baignoire, d'un lavabo, d'un évier de

Also, avoid using this product during electrical storms. Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrical noise (for
example, air conditioners, neon signs, high-frequency or magnetic security devices, or electric motors).

cuisine ou d'un bac de lavage, dans un sous-sol humide ou à proximité d'une piscine. De même, éviter d’utiliser ce produit lors des orages provoquant des coupures électriques. Éviter de
placer le terminal à proximité d’appareils électriques ou autres unités pouvant entraîner des fluctuations de tension importantes ou des interférences électriques, tels que les climatiseurs,
enseignes au néon, dispositifs de sécurité à haute fréquence ou équipements électriques.

AC Adapter

The AC adapter is designed to ensure your personal safety and to be compatible with this equipment. Please follow these guidelines:

• Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet.

• Allow adequate ventilation around the adapter. Avoid locations with restricted airflow.

• Connect the adapter to a proper power source. The voltage and grounding requirements are found on the product case and/or packaging.

• Do not use the adapter if the cord is damaged.

• Do not attempt to service the adapter. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.

Disconnecting Power

Disconnecting power during a transaction may cause transaction data files that are not yet stored in the terminal memory to be lost.

Equipment

Location – Environmental Considerations

Do not plug the power pack into an outdoor outlet. The terminal is not waterproof or dustproof and should not be used outside the normal operating temperature range. Any damage to the unit from
exposure to water or dust may void your warranty. Do not use the device where there is high heat, dust, humidity, moisture, or caustic chemicals or oils. Keep the device away from direct sunlight and
anything that radiates heat, such as a stove or a motor.

WARNING! Your device contains sensitive electronic components that can be permanently damaged if exposed to excessive shock or vibration. To minimize the risk of damage to your device, avoid

AVERTISSEMENT! Votre terminal de point de vente contient des composants électroniques sensibles, susceptibles de subir des dommages définitifs en cas d'exposition à des chocs ou à des vibrations

Repairs

Do not, under any circumstances, attempt any service, adjustments, or repairs on this equipment. Instead, contact your local Verifone distributor or service provider for assistance. Failure to comply may
void the product warranty.

Battery Pack Instructions for Portable Products

Dispose of the battery pack in accordance with all national, state and local laws and regulations as regionally required. Some batteries may be recycled and may be accepted for disposal at local recycling
centers.
CAUTION: There is risk of explosion if the battery is replaced by an incorrect type.

ATTENTION: Il existe un risque d'explosion si la batterie est remplacée par un modèle incompatible.

Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas. A battery subjected to extremely low air pressure that
may result in an explosion or the leakage of flammable liquid or gas.
The highest specified charging temperature of battery pack is 50+/-3°C.
The lowest specified charging temperature of battery pack is 0+/-3

Notice for WLAN

For CE WLAN: 5150-5350 MHz
This device is restricted for indoor use only when operating in the 5150 to 5350 MHz frequency range.

dropping your device and operating it in high-shock and high-vibration environments. Do not store the device where prolonged exposure to extreme temperature can occur, because it
can cause permanent damage. Do not expose the device to water. Contact with water can cause this unit to malfunction.

excessives. Pour minimiser le risque de dommages pour votre terminal, éviter de le faire tomber ou de l'exposer à des environnements pouvant provoquer des chocs et des vibrations
excessives. Ne pas stocker le terminal dans des lieux susceptibles d'entraîner une exposition prolongée à des températures extrêmes, du fait des dommages définitifs que cette
situation peut provoquer. Ne pas exposer le terminal à l'eau. Un contact avec de l'eau peut provoquer un dysfonctionnement de l'unité.

°C.

AT BE BG HR CY CZ DK EE F I

FR DE EL HU IE IT LV LT LU

MT NL PL PT RO SK SI ES SE

UK IS LI NO CH TR

This equipment may be operated in:

V400m Plus 4G and V400m Plus 4G WW Certifications and Regulations

FCC Compliance

The following device has been tested and certified as compliant with the regulations and guidelines set forth in Part 15 of FCC Rules:
Manufacturer: Verifone, Inc.
Brand: Verifone
Model: V400m Plus 4G and V400m Plus 4G WW

Part 15 of FCC Rules

This device complies with the limits for a Class B digital device as specified in Part 15 of FCC Rules which provide reasonable protection against harmful interference in a residential area. Operation
is subject to the following two conditions:

1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.

This equipment generates and uses radio frequency energy. If not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
In the unlikely event that there is interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult with the dealer or ask an experienced radio/TV technician for help.
Any changes or modifications to this equipment not expressly approved by Verifone could void the user’s authority to operate this equipment. This device and its antenna(s) must not be co-located
or operating in conjunction with any other antenna or transmitter.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC Rules.

Note: The country code selection is for non-US model only and is not available to all US models. Per FCC regulation, all Wi-Fi product market in US must be fixed to US operation channels only.

SAR Warning

USA

The product complies with the FCC portable RF exposure limit set forth for an uncontrolled environment and is safe for intended operation as described in this manual. The further RF exposure
reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. The SAR limit set by the FCC is 1.6W/
kg for body worn SAR and 4W/kg for extremity SAR. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power
level in all tested frequency bands. This device has been tested and meets the FCC RF exposure guidelines be positioned a minimum of 0 cm from the body.

This device complies with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and has been tested in accordance with the measurement methods and procedures
specified in OET Bulletin 65 Supplement C.

CE

This device complies with the Radio Equipment Directive (2014/53/EU) issued by the Commission of the European Community.
A minimum separation distance of 0 cm must be maintained between the user’s body and the device, including the antenna during body-worn operation to comply with the RF exposure requirements
in Europe.

Legal Terms and Conditions Regarding PCI SSC Approvals

PCI SSC’s approval only applies to PEDs that are identical to the PED tested by a PCI Security Standards Council recognized laboratory. If any aspect of the PED is different from that which was
tested by the laboratory - even if the PED conforms to the basic product description contained in the letter, then the PED model should not be considered approved, nor promoted as approved. For
example, if a PED contains firmware, software, or physical construction that has the same name or model number as those tested by the laboratory, but in fact are not identical to those PED samples
tested by the laboratory, then the PED should not be considered or promoted as approved.
No vendor or other third party may refer to a PED as “PCI Approved,” nor otherwise state or imply that PCI SSC has, in whole or part, approved any aspect of a vendor or its PEDs, except to the
extent and subject to the terms and restrictions expressly set forth in a written agreement with PCI SSC, or in an approval letter. All other references to PCI SSC’s approval are strictly and actively
prohibited by PCI SSC.
When granted, an approval is provided by PCI SSC to ensure certain security and operational characteristics important to the achievement of PCI SSC’s goals, but the approval does not under any
circumstance include any endorsement or warranty regarding the functionality, quality, or performance of any particular product or service. PCI SSC does not warrant any products or services
provided by other third parties. Approval does not, under any circumstance, include or imply any product warranties from PCI SSC, including, without limitation, any implied warranties of
merchantability, fitness for purpose or non infringement, all of which are expressly disclaimed by PCI SSC. All rights and remedies regarding products and services, which have received an approval,
shall be provided by the party providing such products or services, and not by PCI SSC or the payment brand participants.

Brazil Warning Statement

This equipment operates on a secondary basis and must not cause interference to systems operating on a primary basis. As secondary equipment, it is not protected from harmful interference, even
from stations of the same type.

Notice for Operating Frequency and Output Power

Feature V400m Plus 4G V400m Plus 4G WW

NFC (dB

μA/m at 10m),

13.56 MHz

2.4G WLAN: 802.11b/g/n (EIRP dBm)
2412-2472 MHz

5G WLAN: 802.11a/n20/n40/ac80 (EIRP dBm)

5180-5240 MHz, 5260-5320 MHz; 5500-5700 MHz

BT- EDR/LE (EIRP dBm)

2402-2480 MHz

2G GSM900/GSM1800 (dBm) EGSM: 33/DCS: 30

3G Band I/Band VIII (dBm) NA Band I: 22.6

4G Band 1/Band 3/Band 8/Band 20 (dBm) Band 1: 22.7/ Band 3: 23.19/

4G Band 7/Band 28 (dBm) NA Band 7: 23.5/Band 28: 23

Operating Temperature

The product is designed to work in maimum ambient temperature 0°C and 40°C.

11b: 15.07/11g: 13.67/11n-HT20: 12.22

11a: 16.01/11n-HT20: 15.65/11n-HT40: 15.48

Band 8: 23.23/ Band 20: 23.54

10.3

11ac-VHT80: 12.92

EDR: 7.84/LE: 5.11

Band VIII: 23.5

Band 1: 23.5/
Band 3: 23.5/
Band 8: 22.5/
Band 20: 23.5

V400m Plus 4G and V400m Plus 4G WW Certifications and Regulations

Verifone Part Number: DOC475-031-EN-B, Revision B02

© 2020 Verifone, Inc. All rights reserved.

*DOC475-031-EN-B*

Recycling: DO NOT DISCARD!

UNIT MUST BE RECYCLED OR DISPOSED OF PROPERLY
For proper disposal instructions, go to http://recycle.verifone.com

continued on rear cover

Recyclage: NE PAS JETE R!

L'unité doit être recyclée ou mise au rebut dans les endroits prévus à cet effet.
Pour connaître les procédures de mise au rebut, consultez le site http://recycle.verifone.com

suite au verso

Please retain this sheet for future reference.

À conserver pour référence ultérieure.

V400m Plus 4G and V400m Plus 4G WW Declaration of Conformity

DECLARATION OF CONFORMITY

according to ISO/IEC 17050-1 and 17050-2

This declaration of conformity is issued under the sole responsibility of the manufacturer

_______________________________________________________________ __________________________

Manufacturer’s Name Verifone, Inc.

Manufacturer’s Address Verifone, Inc.

Declares, that the products

Product Name: V400m

Model Number: V400m Plus 4G V400m Plus 4G WW

Part Number: M475-XXX-XX-XXX

Brand: Verifone

Product Options: All

SW Version: 01.000 30811001

NB Company Name: Telefication B.V. Siemic

NB Company Number: 560 2200

Certificate Number: 172140706/AA/00 RE-19041801

Conform to the following product specifications:

Regulatory Requirement Standards V400m Plus 4G V400m Plus 4G WW

IEC 60950-1:2005 + A1:2009 + A2:2013

Safety:

EMC:

RF (RFID):

RF (WiFi/BT):

RF (2G/3G/4G):

SAR:

EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
IEC 62368-1:2014
EN 62368-1:2014 + A11:2017

EN 55032:2015 + AC:2016, Class B
EN 55032:2012 + AC:2013, Class B
EN 61000-3-2:2014, Class A
EN 61000-3-3:2013
EN 55024:2010 + A1:2015
EN 55024:2010

EN 301 489-1 V2.1.1
Draft EN 301 489-1 V2.2.0
Final Draft EN 301 489-3 V2.1.1
EN 300 330 V2.1.1

EN 301 489-1 V2.1.1
Draft EN 301 489-1 V2.2.0
EN 301 489-17 V3.1.1
Draft EN 301 489-17 V3.2.0
EN 300 328 V2.1.1
EN 301 893 V2.1.1

EN 301 489-1 V2.1.1
Draft EN 301 489-1 V2.2.0
Draft EN 301 489-52 V1.1.0
EN 301 511 V12.5.1
EN 301 908-1 V13.1.1
EN 301 908-13 V11.1.2

EN 301 908-2 V11.1.2 X

EN 50566:2017
EN 62209-2:2010
IEC 62209-2:2010
EN 62479:2010

1400 West Stanford Ranch Road
Suite 200 Rocklin, CA 95765

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Supplementary Information:

We hereby declare that the devices comply with the requirements of the Radio Equipment Directive 2014/53/EU. These products carry the CE Mark per Directive 93/68/EEC and conforms to RoHS Directive 2011/65/EU,
and delegated Directive (annex II) 2015/863/EU, as well as Technical Documentation: EN50581:2012 and DIN EN 50581 (2013-02).

CE Approved Dated: November 17, 2020

Phil Baldock
Executive Vice President,

Global Operations, Atlanta, GA, USA

European contact for regulatory topics only: Verifone UK Ltd.

3 Roundwood Avenue
Stockley Park
Uxbridge Middlesex UB11 1AF UK
Tel: [phone]