Trendnet TV-IP762IC User Manual

TRENDnet User’s Guide

TV-IP762IC

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TRENDnet User’s Guide

Contents

Product Overview .................................................................................... 3

Package Contents ...................................................................................................... 3

Features .................................................................................................................... 3

Product Hardware Features ....................................................................................... 4

Wall mount installation .............................................................................................. 5

Application Diagram .................................................................................................. 5

Using the Autorun Wizard ....................................................................... 6

Option A: Wired Connection by Network Cable .......................................................... 7

Option B: Wireless Connection Using WPS Button .................................................... 10

Option C: Wireless Connection by Manual Setup ..................................................... 13

Starting the TRENDnet Cloud Service..................................................... 16

TRENDnet Cloud Mode ............................................................................................ 19

Cloud Mode 1: ............................................................................................... 19

Cloud Mode 2: ............................................................................................... 19

Cloud Mode 3: ............................................................................................... 20

Cloud Interface and Configuration ........................................................................... 20

Mobile Apps ........................................................................................... 25

Web Browser Management ................................................................... 26

Main Live View Interface .......................................................................................... 28

Setup ....................................................................................................................... 30

Wizard ..................................................................................................................... 30

Step 1: LAN Settings ....................................................................................... 31

Step 2: Internet Settings ................................................................................. 31

Step 3: DDNS Settings..................................................................................... 32

Step 4: Camera Name Settings........................................................................ 32

Step 5: Time Settings ...................................................................................... 32

Step 6: Setup Complete .................................................................................. 35

TV-IP762IC

Admin ............................................................................................................ 36

Time and Date ................................................................................................ 37

Network .................................................................................................................. 38

Network ......................................................................................................... 39

Wireless Setup ............................................................................................... 40

Dynamic DNS ................................................................................................. 40

Cloud Setting.................................................................................................. 41

Cloud Status ................................................................................................... 41

Audio/Video ............................................................................................................ 41

Audio and Video ............................................................................................. 42

Image Setup ................................................................................................... 44

Action ...................................................................................................................... 44

Recording ....................................................................................................... 45

Video Clip ....................................................................................................... 47

Snapshot ........................................................................................................ 49

SD Management ............................................................................................ 51

Motion Detection .................................................................................................... 52

Sound Detection ...................................................................................................... 52

Tools ....................................................................................................................... 53

System ........................................................................................................... 53

Firmware Update ........................................................................................... 54

Advanced ................................................................................................................ 54

Device Info ..................................................................................................... 55

Log ................................................................................................................. 55

Setup Wizard Utility ............................................................................... 56

TRENDnetVIEW Pro Software ................................................................ 60

Troubleshooting ..................................................................................... 61

System..................................................................................................................... 35

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TRENDnet User’s Guide

Product Overview

TV-IP762IC

Package Contents

 TV-IP762IC  Multi-Language Quick Installation Guide  CD-ROM (Utility, Software & User’s Guide)  Network cable (1.8m / 6ft)  Power adapter (5V DC, 1A)  Camera mounting kit

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor that the item was purchased.

TV-IP762IC

Features

The Wireless HD Day/Night Cloud Camera, model TV-IP762IC, takes the work out of viewing HD video over the internet. After a brief installation, simply open a web browser and login from any internet connection to view and manage this camera. The free TRENDnet CloudView App brings live video to Apple® and Android™ mobile devices. Night vision provides surveillance in complete darkness.

Easy Setup

Complete the initial setup in under 3 minutes in order to view video remotely

HD Video

Experience high definition 720p video quality

Night Vision

Night vision up to 5 meters (16 ft.) in complete darkness

Digital Zoom

Zoom in by a factor of four

Motion Detected Email Notifications

Receive snapshots and video clips (up to 15 seconds) of motion via email

Mounting Bracket

Mounting bracket supports upside down installation

Two-Way Audio

Listen to sounds from the camera (install a third party speaker for two-way audio)

Storage

Record video to a network storage device or Micro SD card (up to 32 GB sold separately)

Free Apps

Watch live video on your mobile device with free Apple® and Android™ apps

Complimentary Software

Complimentary pro-grade software to manage up to TRENDnet 32 cameras

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TRENDnet User’s Guide

Product Hardware Features

Front Panel View

 IR Light Sensor – Detects the light source to turn IR on or off.  IR LED – Built-in IR LED for night vision use.  Camera Lens –Fixed lens. The camera adjusts automatically.  Microphone – Built-in microphone for audio can be turned on or off.  Micro SD Slot – Insert a micro SD card into this slot to store video/image data.

 Mounting Stand – Portable adjustable stand.

TV-IP762IC

Rear Panel View

 Power Port – Connect the included power adapter from your camera to an

available power outlet. Note: Use only the adapter that came with your camera.

 Speaker – Insert an external active speaker.  WPS LED – This LED indicator is solid blue when your camera is powered on. If

this LED indicator is off, there is no power to your camera. This LED indicator is blinking green when there is connection/data to your camera.

 WPS Button – Press this button to enable WPS.  Power/Link LED – This LED indicator is solid blue when your camera is powered

on. If this LED indicator is off, there is no power to your camera. This LED indicator is blinking green when there is connection/data to your camera.

 Reset Button – Use an item such as a paperclip to push and hold this button for

6 seconds and release to reset your camera to its factory defaults.

 Network Port – Connect Network cables from the camera to your route or

switch.

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TRENDnet User’s Guide

Wall mount installation

To wall mount the camera, please following the steps below.

 Use the pencil to mark the three holes of the plate on the wall.  Drill the holes  Attached the camera to the plate  Use the supplied screws to secure the camera stand to the wall.

TV-IP762IC

Application Diagram

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TRENDnet User’s Guide

Using the Autorun Wizard

The Autorun supports both Windows & Mac operating systems. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Autorun program. The Autorun Wizard program will run automatically.

For Windows users: If the autorun wizard does not run, go to the CD-ROM folder and run Autorun.exe to start installation wizard.

For Mac users: Please click InstallWizard to start installation wizard.

1. Select your desired language for Installation. There are five languages available

– English, French, German, Spanish, and Russian.

TV-IP762IC

2. Click Install Camera and follow the on-screen steps to continue the installation.

3. TRENDnet Cloud Service Term of use. Read the documents and click Agree to

continue. Click Disagree to exit the autorun.

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TRENDnet User’s Guide

4. Write down the MAC address of your camera. This can be found on the device

label. Click Next to continue, Back to go to the previous screen or Home to return to the main menu. The packaging also included a sticker with the same information.

5. Select Network connection and initial setup method. There are three options.

Select the connection method that best suits your Network environment. The next section will describe each connection types in more detail.

a. Connect camera to your network using a network cable b. Connect camera to your wireless network using Wi-Fi Protected Setup

(WPS) button (Verify your router has a WPS button. If not, select the next option).

c. Connect camera to your wireless network manually without using Wi-Fi

Protected Setup (WPS)

TV-IP762IC

Option A: Wired Connection by Network Cable

1. Click Connect camera to your network using a network cable. Then click Next

to continue.

2. Connect one end of the included power adapter to the camera and the other

end to the power outlet. The Power/Link LED will be blinking. Click Next to continue.

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TRENDnet User’s Guide

3. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

4. The wizard will search for cameras within the network.

TV-IP762IC

5. Select your camera. The wizard will show all cameras in the network. If there is

only one camera in the network, the wizard will automatically select it. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan the camera

again. Click Next to continue.

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TRENDnet User’s Guide

6. Changing Password. You must change the default password of the camera. The

default username and password is admin. Click the Change Password checkbox to enter a new password. The password should be between 8 and 16 characters. Click Next to continue.

Note:

If you have entered the incorrect admin ID and/or password, you are prompted to change the configuration, as shown below.

TV-IP762IC

7. The initial setup is complete. Click the link to access the TRENDnet Cloud

Server or click camera icon to create a desktop shortcut for future access. There is a warning message displayed below the camera icon. This warning message is only shown when the internet connection is inactive or the cloud server cannot be found. Make sure the internet connection is active, click Retry. If the Cloud server isn’t found, the server may be busy or under maintenance. Under these circumstances, click Retry again. If there is no warning, click Next to continue.

Please refer to Starting the TRENDnet Cloud Services section for additional Cloud service information.

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TRENDnet User’s Guide

8. The Mobile App option allows the user to download the TRENDnet

CloudView mobile app for either Apple iOS or Android™ devices. To use this

feature, please use the QR Code Scanner from your mobile device. The TRENDet CloudView app also available from Apple store or Google Play™

You are now ready to use your camera. Click Finish to exit.

Please refer to Mobile Apps section for additional features information.

TV-IP762IC

Option B: Wireless Connection Using WPS Button

1

.

1. Click Connect camera to your wireless using Wi-Fi Protected Setup (WPS)

button radio button and click Next to continue.

2. Connect one end of the included power adapter to the camera and the other

end to the power outlet. The Power/Link LED will be blinking. Click Next to continue.

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TRENDnet User’s Guide

3. Press the WPS button on your wireless router or access point for 5 seconds.

Within 2 minutes press and hold WPS button on the IP Camera for 5 seconds. The WPS button will be start blinking. Wait until the WPS LED turns off and Power/Link LED turn green. It can take up to 2 minutes for the camera to connect to the wireless router or access point. Click Next to continue. If you wish to go to the previous screen, click Back or click Home to return to the main menu.

4. Wait until the wizard found your camera.

TV-IP762IC

5. Select your camera. The wizard will show all cameras in the network. If there is

only one camera in the network, the wizard will automatically select it. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan the camera

again. Click Next to continue.

6. Changing Password. You must change the default password of the camera. The

username and password is admin. Click the Change Password checkbox to enter a new password. The password should be between 8 and 16 characters. Click Next to continue.

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TRENDnet User’s Guide

7. The initial setup is complete. Click the link to access the TRENDnet Cloud

Server or click the camera icon to create a desktop shortcut for future access. There is a warning message displayed below the camera icon. This warning message is only shown when the internet connection is inactive or the cloud server cannot be found. Make sure the internet connection is active, click Retry. If the Cloud server isn’t found, the server may be busy or under maintenance. Under these circumstances, click Retry again. If there is no warning, click Next to continue.

Please refer to Starting the TRENDnet Cloud Services section for additional Cloud service information.

TV-IP762IC

8. The Mobile App option allows the user to download the TRENDnet

CloudView mobile app for either Apple iOS or Android™ devices. To use

this feature, the user must have a QR Code Scanner App on their mobile device. The app also available from the Apple app store or Google Play™. You are now ready to use your camera. Click Finish to exit.

Please refer to Mobile Apps section for additional features information.

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TRENDnet User’s Guide

Option C: Wireless Connection by Manual Setup

1. Click Connect camera to your wireless network manually radio button and

click Next to continue.

2. Connect one end of the included power adapter to the camera and the other

end to the power outlet. The Power/Link LED will be blinking. Click Next to continue.

TV-IP762IC

3. Connect one end of the network cable to your camera and the other end to

your router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu.

4. The wizard will show all cameras in the network. If there is only one camera in

the network, the wizard will automatically select it. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan the camera again. Click Next to

continue.

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TRENDnet User’s Guide

5. Changing Password. You must change the default password of the camera. The

username and password is admin. Click the Change Password checkbox to enter a new password. The password should be between 8 and 16 characters. Click Next to continue.

6. Once your wireless network is discovered, the wizard provides you with an

option to select the Available Wireless Network and also to provide a Wireless

Network Password. If you do not see your wireless network details, click the Rescan link to scan the network again.

TV-IP762IC

7. Disconnect your network cable from the camera/router. Click Next to

continue, Back to go to the previous screen or Home to return to the Main Menu.

8. Wait while the camera is connecting to your wireless network.

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TRENDnet User’s Guide

9. The initial setup is complete. Click the link to access the TRENDnet Cloud

Server or click camera icon to create a desktop shortcut for future access. There is a warning message displayed below the camera icon. This warning message is only shown when the internet connection is inactive or the cloud server cannot be found. Make sure the internet connection is active, click Retry. If the Cloud server isn’t found, the server may be busy or under maintenance. Under these circumstances, click Retry again. If there is no warning, click Next to continue.

TV-IP762IC

10. The Mobile App option allows the user to download the TRENDnet CloudView

mobile app for either Apple iOS or Android™ devices. To use this feature, the user must have a QR Code Scanner App on their mobile device. This is also available from the Apple App Store or Google Play™. You are now ready to use your camera. Click Finish to exit.

Please refer to Starting the TRENDnet Cloud Services section for additional Cloud service information.

Please refer to Mobile Apps section for additional features information.

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TRENDnet User’s Guide

Starting the TRENDnet Cloud Service

Using the Cloud Service to connect the camera from any location or computer.

Follow these steps to setup the process:

 Ensure the TV-IP762IC has successfully connected to the network and Internet.  Look underneath the camera for the cloud service URL. (Example:

http://73859116.cam.trendnetcloud.com) on the label. Write it down.

1. Open a browser, type the cloud service URL listed at the back of your camera

and hit Enter to connect to the live video stream.

TV-IP762IC

2. Click Install to install the TRENDnet Cloud Plug-in.

3. The log-in screen appears. Enter the username (admin) and password (the one

you assigned previously) to your camera. If you have not changed your camera’s password, the default password is “admin”. Click Reset and reenter your login information.

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TRENDnet User’s Guide

4. TRENDnet Cloud Terms of Use. Read the document and click the Accept

checkbox and click Next to continue.

TV-IP762IC

5. Changing the username and password. The change password option only

appears when your password has not changed from the default setting admin. If you have changed the password, it will skip this section. Enter the username and the existing password (default username/password: admin/ admin). Then enter the new password and re-type it to confirm it. Click OK to save the changes.

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TRENDnet User’s Guide

6. The next screen verifies your settings are successful. Click Login.

TV-IP762IC

7. Login with the new username and password and click Login.

8. After you login, the following Cloud Service page will appear.

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TRENDnet User’s Guide

TRENDnet Cloud Mode

The Cloud camera has three different modes, Model 1, Mode 2 and Mode 3. The cloud mode information can be found under the Live View. Below is a quick rundown of the difference between these three modes.

Cloud Mode 1:

Mode 1 indicates the camera is connecting directly to the internet or local network. This mode offers configuration and management options.

TV-IP762IC

Cloud Mode 2:

Mode 2 indicates the camera is connecting to media in a peer-to-peer fashion to the Internet or local network. This mode offers configuration and management options but not an Advanced Configuration mode.

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TRENDnet User’s Guide

Cloud Mode 3:

Mode 3 indicates the camera is connecting to the Internet or local network through a firewall. This mode offers configuration and management options but without Advanced configuration – just live streaming for 5 minutes (the last 60 seconds is in countdown format). The firewall settings limits live streaming for each user. The “red” notification at the bottom of the viewing area warns users of the limited time. Refresh this screen continuously if you wish to view your camera’s live stream.

TV-IP762IC

Cloud Interface and Configuration

Interface

This section described the cloud interface.

1. The camera model name.

2. Live View mode.

3. Mode type

4. Notifications (Info on camera)

5. Speaker on your PC. Click this button to toggle between Sound and Mute.

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TRENDnet User’s Guide

6. Microphone on your PC. Toggle between On/Off.

7. Snapshot – take a snapshot

8. Start recording. Toggle between Start/Stop Live View recording into your

TV-IP762IC folder, under the “My Document” folder, on your PC.

9. Configure settings in the cloud service.

10. Profiles (Select the camera profile).

11. Aspect Ratio (Zoom in and zoom out.)

12. Fit to screen

13. Click to logout

14. Username

15. Camera Live View Image

16. Product Registration

TV-IP762IC

Configuration

Under Configure settings in the cloud service, there are various options you can reference to configure. Go through the different options to toggle cloud settings.

For Video Configuration

1. Profile: Select a Profile from the drop-down list.

2. Encoding Type: Select your video encoding type from the drop-down list.

3. Resolution: Select the video resolution size from the drop-down menu.

4. Frame Rate: Select the frame rate speed from the drop-down menu.

5. Encoding Method: Select an encoding method from the drop-down menu.

6. Bit Rate: Select the camera bitrate from the drop-down menu.

Click OK to apply the settings.

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