Tp-link TD-W8961N User Manual

TD-W8961N

300Mbps Wireless N ADSL2+ Modem Router

REV2.0.2 1910011721

Specifications are subject to change without notice. is a registered trademark of

TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or

registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any

derivative such as translation, transformation, or adaptation without permission from TP-LINK

reserved.

http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that may cause

undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by

unauthorized modifications to this equipment. Such modifications could void the user’s authority

to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled

environment. This device and its antenna must not be co-located or operating in conjunction with

any other antenna or transmitter.

“To comply with FCC RF exposure compliance requirements, this grant is applicable to only

Mobile Configurations. The antennas used for this transmitter must be installed to provide a

separation distance of at least 20 cm from all persons and must not be co-located or operating in

conjunction with any other antenna or transmitter.”

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in

which case the user may be required to take adequate measures.

RF Exposure Information

This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of

the general public to electromagnetic fields by way of health protection.

The device complies with RF specifications when the device used at 20 c

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нормативних документів та вимогам, що передбачені чинними законодавчими актами.

m from your body.

Safety Information

 When product has power

when there is no power button, the only way to completely shut off power is to disconnect the

product or the power adapter from the power source.

 elf. You run the risk of electric shock

Don’t disassemble the product, or make repairs yours

and voiding the limited warranty. If you need service, please contact us.

 Avoid water and wet locations.

 Adapter shall be installed near t

button, the power button is one of the way to shut off the product;

he equipment and shall be easily accessible.

 The plug considered as disconnect device of adapter.

 Use only power supplies which are provided by manufacturer and in the original

packing of this product. If

you have any questions, please don't hesitate to contact us.

Explanation of the symbols on the product label

Symbol Explanation

DC voltage

RECYCLING

is product bears the selective sorting symbol for Waste electrical and electronic

equipment (WEEE). This means that this product must be handled pursuant to

European directive 2012/19/EU in order to be recycled or dismantled to minimize

its impact on the environment.

User has the choice

the retailer when he buys a new electrical or electronic equipment.

to give his product to a competent recycling organization or to

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

CONTENTS

About This Guide ..................................................................................................... 2

Chapter 1 Introduction ......................................................................................... 3

1.1 Product Overview.................................................................................. 3

1.2 Product Appearance ............................................................................. 3

1.2.1 The Front Panel......................................................................................... 3

1.2.2 The Back Panel ......................................................................................... 4

Chapter 2 Hardware Installation .......................................................................... 6

2.1 Positioning the Modem Router .............................................................. 6

2.2 Connecting the Modem Router ............................................................. 7

Chapter 3 Quick Start ........................................................................................... 9

Chapter 4 Software Configuration .................................................................... 12

4.1 Status.................................................................................................. 12

4.1.1 Device Info............................................................................................... 12

4.1.2 System Log.............................................................................................. 13

4.1.3 Statistics .................................................................................................. 14

4.2 Interface Setup.................................................................................... 17

4.2.1 Internet .................................................................................................... 17

4.2.2 LAN ......................................................................................................... 22

4.2.3 Wireless................................................................................................... 27

4.2.4 6RD ......................................................................................................... 37

4.2.5 Guest Network......................................................................................... 38

4.3 Advanced Setup.................................................................................. 39

4.3.1 Firewall .................................................................................................... 39

4.3.2 Routing .................................................................................................... 39

4.3.3 NAT ......................................................................................................... 40

4.3.4 QoS ......................................................................................................... 44

4.3.5 VLAN ....................................................................................................... 45

4.3.6 ADSL ....................................................................................................... 48

4.4 Access Management........................................................................... 48

4.4.1 ACL ......................................................................................................... 48

4.4.2 Filter ........................................................................................................ 49

4.4.3 SNMP ...................................................................................................... 57

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

4.4.4 UPnP ....................................................................................................... 57

4.4.5 DDNS ...................................................................................................... 58

4.4.6 CWMP ..................................................................................................... 58

4.5 Maintenance........................................................................................ 59

4.5.1 Administration.......................................................................................... 59

4.5.2 Time Zone ............................................................................................... 60

4.5.3 Firmware.................................................................................................. 61

4.5.4 SysRestart............................................................................................... 63

4.5.5 Diagnostics.............................................................................................. 64

4.6 Help..................................................................................................... 64

Appendix A: Configuring the PC........................................................................... 66

Appendix B: Troubleshooting............................................................................... 71

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

About This Guide

This guide is a complementation of Quick Installation Guide. The Quick Installation Guide

instructs you on quick Internet setup, and this guide provides details of each function and shows

you the way to configure these functions appropriate to your needs.

When using this guide, please notice that features of the router may vary slightly depending on

the model and software version you have, and on your location, language, and Internet service

provider. All screenshots, images, parameters and descriptions documented in this guide are

used for demonstration only.

Conventions

In this guide, the following conventions are used:

Convention Description

Hyperlinks are in blue with an underline. You can click to redirect to a

Blue

website or a specific section.

The menu structures to show the path to load the corresponding page. For

→

example, Access Management→Filter means the Filtering function page

is under the Access Management menu.

More Info

The latest software, management app and utility can be found at the Download Center page at

http://www.tp-link.com/support

The Quick Installation Guide can be found where you find this guide or inside the package of the

router.

Specifications can be found on the product page at http://www.tp-link.com

A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com

Our Technical Support contact information can be found at Contact Technical Support page at

www.tp-link.com/support

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 1 Introduction

1.1 Product Overview

TP-LINK’s Modem Router is a combined wired/wireless network connection device with

integrated wireless router and DSL modem, reducing hassle of configuration and saving space.

With ADSL and WAN, the modem router is compatible with ADSL connections and fiber/cable

access.

With Ethernet ports and antennas, the modem router provides wired and wireless access for

multiple computers and mobile devices.

With various features and functions, the modem router is the perfect hub of your home or

business network.

1.2 Product Appearance

1.2.1 The Front Panel

The LEDs locate on the front panel of the modem router. They indicate the device’s working

status. For details, please refer to LED Explanation.

LED Explanation:

Name Status Indication

letes.

for

(Power)

(ADSL)

Flash

Off

Flash

Off

System initialization comp

System initializing or firmware upgrading is in process. Do not

disconnect or power off the modem router.

Power is off.

ADSL synchronization is established.

ADSL synchronization is in progress.

ADSL synchronization fails. Please refer to Note 1

troubleshooting.

(INTERNET)

Flash

Off

Internet connection is available.

There is data being transmitted or received via the

No successful Internet connection is available or the modem

router is operating in Bridge mode. Please refer to Note 2

troubleshooting.

Internet.

for

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Name Status Indication

On The wireless function is enabled.

The modem router is sending or receiving data over the

(Wireless)

Flash

Off The wireless function is disabled.

wireless network.

A wireless device has been successfully added to the network

by WPS function.

Flash

(WPS)

Off

(LAN1-4)

Note:



1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.2 Connecting

the Modem Router for more information about how to make Internet connection correctly. If

you have already made a right connection, please contact your ISP to make sure if your

Internet service is available now.

2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off,

please refer to Note 1

may need to check this part of information with your ISP and make sure everything has been

input correctly. Refer to 4.1.1 Device Info

Flash

Off

. If your ADSL LED is on, please check your Internet configuration. You

A wireless device is trying

This process may take up to 2 minutes.

The WPS function is disabled or the wireless device fails to be

added to the network in 2 minutes after WPS function is

enabled. Please refer to WPS Settings

The corresponding LA

The modem router is sending or receiving data over this LAN

port.

The corresponding LAN port is not connected.

and 4.3.1 Internet for more information.

to connect to the network via WPS.

for more information.

N port is connected.

1.2.2 The Back Panel

LAN LAN LAN LAN

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Item Description

For connecting the modem router to power socket via the provided

POWER

power adapter.

ON/OFF

WiFi

WPS/RESET

LAN 1, LAN 2,

LAN 3, LAN 4

ADSL

Antennas

Note:



If your client devices, such as wireless adapters, support Wi-Fi Protected Setup, then you can

press this button for about two seconds to quickly establish a connection between the router and

client devices and automatically configure wireless security for your wireless network. For details,

please refer to WPS Settings

If you press this button for about 8 seconds, you will enable the RESET function. Refer to

The switch for the power.

The button for the wireless function.

The button for the WPS and Reset function. Please refer to the

note below for more information.

Through the port, you can connect the modem router to your PC or the

other Ethernet network devices.

Through the port, you can connect the modem router with the telephone.

Or you can connect them by an external separate splitter. For details,

please refer to 2.2 Connecting the Modem Router

Used for wireless operation and data transmit.

Appendix B: Trouble Shooting

about how to reset the modem router to factory defaults.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 2 Hardware Installation

2.1 Positioning the Modem Router

With the modem router, you can access your network from anywhere within the wireless network

coverage. However, the wireless signal strength and coverage vary depending on the actual

environment of your modem router. Many obstacles may limit the range of the wireless signal, for

example, concrete structures or thick walls.

For your security and best Wi-Fi performance, please:

 Do NOT locate the modem router in a place where it will be exposed to moisture or excessive

heat.

 Keep away from the strong electromagnetic radiation and the device of electromagnetic

sensitive.

 Place the modem router in a location where it can be connected to the various devices as

well as to a power source.

 Make sure the cables and power cord are safely placed out of the way to avoid a tripping

hazard.

Generally, the modem router is placed on a horizontal surface, such as on a shelf or desktop. The

device also can be mounted on the wall as shown in the following figure.

Note:



The diameter of the screw, 3.5mm<D<7.8mm, and the distance of two screws is 107.5mm. The

screw that project from the wall need around 4mm based, and the length of the screw need to be

at least 20mm to withstand the weight of the product.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

2.2 Connecting the Modem Router

Before installing the device, please make sure your broadband service provided by your ISP is

available. If there is any problem, please contact your ISP. Before cable connection, cut off the

power supply and keep your hands dry. You can follow the steps below to install it.

LAN LAN LAN LAN

Step 1: Connect the ADSL Line.

Method One: Directly connect the modem router to the phone jack with the ADSL line.

Method Two: Connect the modem router to the phone jack via a separate splitter.

External splitter can divide the data and voice, and then you can access the Internet and

make calls at the same time. The external splitter has three ports:

• LINE: Connect to the wall jack

• PHONE: Connect to the phone sets

• MODEM: Connect to the ADSL port of the modem router

Step 2: Connect your computer to the modem router.

Method One: Wired

Connect the computer to a LAN port on your modem router with an Ethernet cable.

Method Two: Wireless

Click the network icon of your computer or go to Wi-Fi Setting of your smart device, then

use the default SSID (Wireless Network Name) and Wireless Password printed on the

product label of the modem router to join the network.

Method Three: Via the WPS button

Wireless devices that support WPS, including Android phones, tablets, most USB

network cards, can be connected to your router through this method. (WPS is not

supported by iOS devices.)

Note:



The WPS function cannot be configured if the wireless function of the modem router is

disabled. Also, the WPS function will be disabled if your wireless encryption is WEP.

Please make sure the wireless function is enabled and is configured with the appropriate

encryption before configuring the WPS.

1) Tab the WPS icon on the device’s screen.

2) Immediately press the WPS button on your modem router.

3) The WPS LED flashes for about two minutes during the WPS process.

4) When the WPS LED is on, the client device has successfully connected to the

Step 3: Attach the power adapter. The electrical outlet shall be installed near the device and

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

modem router.

shall be easily accessible.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 3 Quick Start

This chapter will show you how to configure the basic functions of your modem router using Quick

Setup Wizard within minutes.

1. If the TCP/IP Protocol on your computer is set to the static (fixed) IP address, you need to

change it to obtain an IP address automatically. Please refer to Appendix A: Configuring the

PC for more detailed instruction.

2. Once your host PC is properly configured, launch a web browser and go to

http://tplinkmodem.net

3. Enter the default Username admin and the default Password admin, then click Login to

access to the Quick Start screen.

or 192.168.1.1.

4. Follow the steps below to set up your modem router quickly.

Step 1: Click NEXT to continue.

Step 2: Configure the time zone for the modem router, and then click NEXT.

Step 3: Select your country and ISP from the dropdown list. Then select your ISP Connection

type and complete the corresponding settings with the information provided by your ISP and click NEXT. Here we take PPPoE/PPPoA mode for example.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Step 4: Configure the rules for the Wlan, and click NEXT.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Note:



If the Access Point is activated, the wireless function will be available even without the external antenna because of an additional printed antenna. To adopt the wireless security protection measures, please refer to section 4.2.3 Wireless

Step 5: Click SAVE to finish the Quick Start.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Chapter 4 Software Configuration

This User Guide recommends using the Quick Installation Guide for first-time installation. For

advanced users, if you want to know more about this device and make use of its functions

adequately, maybe you will get help from this chapter to configure the advanced settings through

the web management page to configure and manage the device.

After your successful login, you will see the main menus of the web management page and

submenus with detailed configurations or status information will be available after you click one of

the main menus. To apply any settings you have altered on the page, please click SAVE to make

the settings take effect.

4.1 Status

Choose Status, and you will see the following submenus: Device Info, System Log and

Statistics. Click any of them, and you can configure the corresponding function.

4.1.1 Device Info

Go to Status→Device Info, and you can view the device information, including LAN, Wireless,

WAN and ADSL. The information will vary depending on the settings of the modem router

configured on the Interface Setup screen.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

4.1.2 System Log

Go to Status→System Log, and you can query the logs of the modem router.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

The modem router can keep logs of all traffic. You can query the logs to find what happened to

your modem router.

Click CLEAR LOG to clear the logs.

Click SAVE LOG to save the logs.

4.1.3 Statistics

Go to Status→Statistics, and you can view the network traffic over Ethernet, ADSL and WLAN.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

 Interface

: You can select Ethernet, ADSL or WLAN to view the corresponding network

traffic over different ports.

 Select Ethernet, and you will see the statistics table as below.

Statistics Table:

he frames transmitted over the Ethernet port.

The multicast frames transmitted over the Ethernet

port.

he total bytes transmitted over the Ethernet port.

The collision occurred over the Ethernet port when

data is being transmitted.

Transmit

Statistics

Transmit Frames

Transmit Multicast Frames

Transmit total Bytes

Transmit Collision

Receive

Statistics

Transmit Error Frames

Receive Frames

Receive Multicast Frames

Receive total Bytes

Receive CRC Errors

Receive Under-size Frames

The error frames over the Ethernet port when data is

being transmitted.

he frames received over the Ethernet port.

he multicast frames received over the Ethernet port.

he total bytes received over the Ethernet port.

The CRC errors occurred over the Ethernet port when

data is being received.

The Under-size frames received over the Ethernet

port.

 Select ADSL, and you will see the statistics table as below.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

Statistics Table:

Transmit

Statistics

Receive

Statistics

 Select WLAN, and you will see the statistics table as below.

Transmit total PDUs

Transmit total Error Counts

Receive total PDUs

Receive total Error Counts

The total PDUs transmitted over the ADSL port.

The total errors occurred over the ADSL port when data

is being transmitted.

he total PDUs transmitted over the ADSL port.

The total errors occurred over the ADSL port when data

is being received.

Statistics Table:

The frames transmitted over the WLAN when wireless data is

being transmitted.

The errors occurred over the WLAN when wireless data is being

transmitted.

Transmit

Statistics

Tx Frames Count

Tx Errors Count

The drops occurred over the WLAN when wireless data is being

transmitted.

The frames received over the WLAN when wireless data is being

transmitted.

The errors occurred over the WLAN when wireless data is being

received.

The drops occurred over the WLAN when wireless data is being

received.

Receive

Statistics

Tx Drops Count

Rx Frames Count

Rx Errors Count

Rx Drops Count

Click REFRESH to refresh immediately.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

4.2 Interface Setup

Go to Interface Setup, and you will see the following submenus: Internet, LAN, Wireless, 6RD,

Guest Network. Click any of them, and you can configure the corresponding function.

4.2.1 Internet

Go to Interface Setup→Internet, and you can configure the parameters for WAN ports in the

following screen.

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide

 ATM VC: ATM settings are used to co

Identifier) and VCI (Virtual Channel Identifier) settings to you. In this device, you can totally

setup 8 VCs on different encapsulations. If you apply 8 different virtual circuits from your ISP,

you need to activate the VC to take effect. For PVCs management, you can use ATM QoS to

setup each PVC traffic line's priority.

nnect to your ISP. Your ISP provides VPI (Virtual Path

+ 55 hidden pages