Tp-link TC-7620 User Manual

REV1.0.2

TC-7620

DOCSIS 3.0 High Speed Cable Modem

19100118

Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders.

No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2016 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.

http://www.tp-link.com

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.

Safety Information

 When product has power button, the power button is one of the way to shut off the product;

when there is no power button, the only way to completely shut off power is to disconnect the

product or the power adapter from the power source.

 Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock

and voiding the limited warranty. If you need service, please contact us.

 Avoid water and wet locations.

 Adapter shall be installed near the equipment and shall be easily accessible.

 The plug considered as disconnect device of adapter.

Explanation of the symbols on the product label

This product bears the selective sorting symbol for Waste electrical and electronic

uipment (WEEE). This means that this product must be handled pursuant to

European directive 2012/19/EU in order to be recycled or dismantled to minimize

Symbol Explanation

DC voltage

RECYCLING

its impact on the environment.

User has the choice to give his product to a competent recycling organization or to

the retailer when he buys a new electrical or electronic equipment.

CONTENTS

Package Contents .................................................................................................... 1

Chapter 1. Introduction ........................................................................................ 2

1.1 Product Overview .................................................................................................... 2

1.2 Main Features ......................................................................................................... 2

1.3 Conventions ............................................................................................................ 2

Chapter 2. Hardware Installation ......................................................................... 3

2.1 Front Panel .............................................................................................................. 3

2.2 Back Panel .............................................................................................................. 4

2.3 Installation Environment .......................................................................................... 4

Chapter 3. Quick Start .......................................................................................... 6

3.1 System Requirements ............................................................................................. 6

3.2 Connecting the Hardware ........................................................................................ 6

3.3 Activating the Cable Modem .................................................................................... 7

Chapter 4. Software Configuration ...................................................................... 8

4.1 TCP/IP Configuration ............................................................................................... 8

4.2 Login ....................................................................................................................... 9

4.3 Basic ....................................................................................................................... 9

4.3.1 Device Information ......................................................................................................... 10

4.3.2 Network Information ....................................................................................................... 10

4.4 Advanced .............................................................................................................. 11

4.4.1 Connection Status .......................................................................................................... 11

4.4.2 Account Management .................................................................................................... 14

4.4.3 System Log .................................................................................................................... 15

4.5 Logout and Reboot ................................................................................................ 15

Appendix A: Specifications ................................................................................... 16

Appendix B: Troubleshooting ............................................................................... 18

Appendix C: Configure the PC .............................................................................. 20

TC-7620

DOCSIS 3.0 High Speed Cable Modem User Guide



Package Contents

The following items should be found in your package:

 One cable modem

 One power adapter for the cable modem

 One RJ45 cable

 One Quick Installation Guide

 One Information Card

Note:

Make sure that the package contains the above items. If any of the listed items are damaged or

missing, please contact with your distributor.

TC-7620

DOCSIS 3.0 High Speed Cable Modem User Guide

Chapter 1. Introduction

Thank you for choosing the TC-7620 DOCSIS 3.0 High Speed Cable Modem.

1.1 Product Overview

TP-LINK’s TC-7620 DOCSIS 3.0 High Speed Cable Modem is designed for delivers ultra-high

speed data through coax used in HFC networks. It’s an incredibly robust device allowing users to

access Internet with over 600 Mbps downstream data rates, 120 Mbps upstream data rates and

share it with a Gigabit Ethernet port.

This modem complies with DOCSIS 3.0, supports channel bonding of up to 16 downstream

channels and 4 upstream, combined with Enhanced security of AES encryption, IPv4 and IPv6

dual stack, make it future-Proof.

1.2 Main Features

 Complies with DOCSIS 3.0 and backwards compatible to DOCSIS 1.0, 1.1 and 2.0 provides

users comprehensive network compatibility

 Channel bonding of up to 16 downstream channels and 4 upstream channels provide data

rates over 600 Mbps for downstream, and 120 Mbps for upstream

 IPv4 and IPv6 dual stack make it future-Proof

 Gigabit port ensure ultimate fast transfer speeds

 Remotely configurable and monitorable using TFTP

 Well-defined LEDs clearly display device and network status

 Quick and hassle free installation

1.3 Conventions

The modem or device mentioned in this User Guide stands for TC-7620 without any explanations.

Parameters provided in the pictures are just references for setting up the product, which may

differ from the actual situation.

TC-7620

DOCSIS 3.0 High Speed Cable Modem User Guide

Chapter 2. Hardware Installation

2.1 Front Panel

The modem’s LEDs are located on the side panel (View from top to bottom). They indicate the

device’s working status. For details, please refer to LEDs Explanation.

LEDs Explanation:

Name Status Indication

(Power)

(Downstream)

Off The modem is powered off.

On The modem is powered on.

Off The initialization is not started, or has failed.

White The modem is synchronized with one channel.

Green The modem is synchronized with more than one channel.

Flashing The modem is scanning for downstream channels.

Off The initialization is not started, or has failed.

(Upstream)

White The modem is synchronized with one channel.

Green The modem is synchronized with more than one channel.

Flashing The modem is scanning for upstream channels.

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