TP-Link TC-7610 Quick Installation Guide

Quick Installation Guide

DOCSIS 3.0 Cable Modem

TC-7610

Internet

Ethernet cable

Coaxial cablePower adapter

Connect the Hardware

Activate the Modem

Get your internet service account information and the

modem’s Information Card ready.

Hardware Version

Serial Number MAC Address

Make sure your computer is set to dynamically obtain an

IP address.

Launch a web browser, and visit any website. You will be

automatically redirected to your ISP’s self-activation page.

Wait until the Internet LED turns solid on. The modem

has synchronized with your internet service provider’s (ISP) server.

Note:

If the Internet LED does not turn solid after about 1 minute, call your ISP’s customer service.

Follow the on-screen instructions to activate the modem,

and wait for about 10 minutes until the LEDs turn solid on.

If you have any problem activating the modem, please contact your ISP.

Contact information of major cable ISPs:

Xfinity by Comcast: Check your bill for the support number

Spectrum: 1-855-757-7328

Cox: 1-800-234-3993

The contact information listed might change. You can also find the contact information in your monthly internet service billing statement.

Enjoy the Internet

Now you can use your computer to surf the internet. If you want to share internet access, connect a router to the modem. You will need to reboot the modem to get the router connected to the internet.

Note:

If you are unable to access the internet, refer to FAQ > Q1 for instructions.

For additional configuration, log in to the web management page at http://192.168.100.1, and enter admin (all lowercase) for both username and password.

FAQ (Frequently Asked Questions) LED Indicators

Q1. What should I do if I cannot access the internet?

A1. Make sure that all cables are correctly and securely connected to the modem. A2. Contact your internet service provider to ensure your modem is activated. If it isn’t,

your internet service provider can activate it for you. A3. Make sure that your computer is set to obtain an IP address automatically. A4. Unplug the modem’s power adapter from the electrical outlet and then plug it in

again. A5. Reset the modem. Please refer to FAQ > Q4 for instructions. A6. Contact our Technical Support if the problem persists.

Q2. What should I do if I cannot access the web management page?

A1. Check if the computer is set to a static IP address. If so, change its settings to obtain

an IP address automatically. A2. Make sure http://192.168.100.1 is correctly entered in the web browser. A3. Use another web browser. A4. Unplug and reconnect both ends of the Ethernet cable.

Q3. What should I do if I forget my web management password?

A. If you have forgotten your password, refer to FAQ > Q4 to reset the modem. This will

reset the password back to admin.

Q4. How can I restore the modem to its factory default settings?

LED Status Indication

(Power)

(Downstream)

(Upstream)

(Internet)

(LAN)

O

White

Green

Flashing

O

White

Green

Flashing

O

Flashing

O

Flashing

Power is o.

Power is on.

The synchronization has not started or has failed.

The modem has synchronized one channel.

The modem has synchronized more than one channel.

The modem is scanning for downstream channels.

The synchronization has not started or has failed.

The modem has synchronized one channel.

The modem has synchronized more than one channel.

The modem is synchronizing upstream channels.

Internet service is unavailable.

Internet service is available.

The modem is attempting to connect to the internet.

The LAN port is not connected to a powered-on device.

The LAN port is connected to a powered-on device.

The LAN port is sending or receiving data.

7106507182 REV2.1.1

A. With the modem powered on, press and hold the Reset button on the rear panel until

all LEDs turn on momentarily, then release the button.

Reset Button Press & Hold for 5 seconds

Safety Information

The product should be connected to cable distribution system that grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section

820.93 - Grounding of Outer Conductive Shield of a Coaxial Cable.

Support

For advanced configuration, refer to the User Guide which can be downloaded at http://www.tp-link.us/support/download. For additional FAQs, visit http://www.tp-link.us/support/faq. For further assistance, contact Technical Support at 1-866-225-8139 or visit http://www.tp-link.us/support/contact.