Note: Continuing research results in steady improvements; therefore,information
in this manual is subject to change without notice.
E July, 2009 Taylor
All rights reserved.
067852--M
Taylor Company
The word T aylor and the Crown design
are registered trademarks in the United States
of America and certain other countries.
a division of Carrier Commercial Refrigeration, Inc.
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of ContentsModel C005
Page 5
Section 1Safety
We at Taylor are concerned about the safety of the operator when he or she comes in
contact with the dispenser and its parts. Taylor has gone to extreme efforts to design and
manufacture built-in safety features to protect both you and the service technician. As an
example, warning labels have been attached to the dispenser to further point out safety
precautions to the operator.
IMPORTANT-F ailu re to adhereto thefo llo wingsafetyprecautions mayresult
in severe personal injury or death. Failure to comply with these warnings may
damage the machine and its components. Component damage will result in part
replacement expense and service repair expense.
To Op erate Safely:
DO NOT operate the dispenser without reading this operator's manual. Failure to
follow this instruction may result in equipment damage, poor dispenser performance,
health hazards, or personal injury.
DO NOT operatethedispenser unless itisproperly grounded. Failure to followthis
instruction may result in electrocution.
Always plug the dispenser into an approved electrical outlet. Do not touch the
dispenser with wet hands. Failure to follow this instruction may result in electrocution.
Do not immerse the dispenser in water. Failure to follow this instruction may result
in electrocution.
Observe the same safety precautions with the dispenser that you would with any
electrical appliance. Failure to follow this instruction may result in electrocution.
Allrepairs mustbe performedbya qualifiedservicetechnicianwiththemain power
supply to the dispenser disconnected. Failure to follow this instruction may result in
electrocution. Contact your local authorized Taylor Distributor for service.
DO NOT operate the dispenser unless all service panels and access doors are
restrainedwithscrews. Failuretofollowthisinstructionmay resultinelectrocution.Contact
your local authorized Taylor Distributor for service.
Model C005Safety
1
Page 6
This dispensing unit must be placed on a level surface. Use caution when moving
the unit. Failure to comply may cause the unit to tip over, and result in personal injury.
DO NOT obstructairintakeand discharge openings: Minimum of 1” (25.4 mm) at ther ear
and 4” (102 mm) under the unit for adequate air flow across the condenser.
NOISE LEVEL: T his unit meets the airborne noise emission standard according to the
applicable European Directive.
If the crossed out wheeled bin symbol is affixed to this product, it signifies thatthis
product iscompliant with the EUDirectiveas well as other similar legislationin effect after
August13,2005. Therefore, itmust be collectedseparately after itsuse is completed,and
cannot be disposed as unsorted municipal waste.
The user is responsible for returning the product to the appropriate collection facility, as
specified by your local code.
For additional information regarding applicable local laws, please contact the municipal
facility and/or local distributor.
SafetyModel C005
2
Page 7
Section 2To the Installer
Overview
The dairydispenser Model C005dispensesthree productsin different volumesfor coffee,
cappuccino, and latté products. The dispenser issupplied with a cord and grounding type
plug.
Specifications
Capacity: 2 tanks x 1.5 gallons (whole milk, skim milk), 1 tank x 2.5 gallons (cream)
Weight: 95 lbs., Crated Weight: 101 lbs.
Dimensions: 25” D x 12-1/2” W x 27” H
Electrical Requirements
ElectricalRequirements:120V, AC, 15 amp., single phase, 60 mHz, supplied with NEMA
cord and plug 5-15P.
The dispenser includes a micro controller and must be operated on grounded electrical
wiring at all times. A qualified technician must complete any electrical servicing. Servicing
of the dispenser by unauthorized personnel makes the warranty null and void.
It is recommended that this dispenser be plugged into an electrical surge protector,
selected by a qualified service technician, for added protection against power surges,
which could damage an electrical/electronics component. An electrical surge event may
cause the unit to shut down. Such an event would require service by a qualified service
technician if the dispenser was not adequately protected.
In the United States, this equipment is intended to be installed in accordance with the
National Electrical Code (NEC), ANSI/NFPA 70-1987. In all other areas of the world,
equipment shouldbe installed in accordancewiththe existing localcodes.Pleasecontact
your local authorities. The purpose of the NEC code is the practical safeguarding of
persons and property from hazards arising from the use of electricity. This code contains
provisionsconsiderednecessaryforsafety.Compliancetherewithandproper
maintenance will result in an installation essentially free from hazard!
DO SO CAN RESULT IN SEVERE PERSONAL INJURY FROM ELECTRICAL SHOCK!
Model C005To the Installer
3
Page 8
Air Clearance
Always allow a minimum of 1” (25.4 mm) at the rear and 4” (102 mm) under the unit for
adequate air flow across the condenser.
Refrigeration Servicing
The temperature is set at the factory to maintain the product within the range of 35_Fto
41_F(1.7_Cto5.0_C).
Warranty
One year on parts and labor, excluding wear items.
CAUTION: Warranty is valid only if required service work is provided by an Authorized
Taylor Service Technician.
Note: Taylor reserves the right to deny warranty claims on equipment or parts if a
non-approved refrigerant was installed in the machine, system m odifications were
performed beyond factory recommendations, or it is determined that the failure was
caused by neglect or abuse.
Compressor Warranty Disclaimer
The refrigeration compressor on this machine is warranted for one year. However, dueto
the Montreal Protocol and the U.S. Clean Air Act Amendments of 1990, many new
refrigerants are being tested and developed, thus seeking their way into the service
industry.Some ofthese newrefrigerantsare beingadvertised asdrop-in replacementsfor
numerous applications. It should be noted that, in the event of ordinary service to this
machine'srefrigerationsystem, onlythe refrigerantspecified onthe affixeddata plateshouldbe used.The unauthorized useof alternate refrigerantswill voidyourcompressor
warranty. It will be the owner's responsibility to make this fact known to any technician he
employs.
It should also be noted that Taylor does not warrant the refrigerant used in its equipment.
For example,ifthe refrigerant islostduring the course ofordinaryservice to thismachine,
Taylor has no obligation to either supply or provide its replacement either at billable or
unbillable terms.
Taylor will continue to monitor the industry and test new alternates as they are being
developed. Should a new alternate prove, through our testing, that it would be accepted
as a drop-in replacement, then the above disclaimer would become null and void. To find
out thecurrentstatus of an alternaterefrigerant as it relates toyour compressor warranty,
call the local Taylor Distributor. Be prepared to provide the Model/Serial Number of the
freezer in question.
To the InstallerModel C005
4
Page 9
Installing the Dairy Dispenser
StepAction
1Place the dairy dispenser where it will best serve your
operation.
2Make sure that counters, platforms, and shelves are strong
enough to support the weight of the dispenser and full
containers of product ( 139 lbs. [63 kg.]).
3Maintain a minimum of 1” (25.4 mm) at the rear and 4”
(102 mm) under the unit for adequate air flow across the
condenser.
4Place the dispenser at a convenient height for the operator
to access the keys and cups.
5DO NOT remove the legs from the dispenser or allow
the dispenser to sit directly on the counter.
Adequate air flow under the machine is necessary for
proper operation.
Make sure the legs at the four corners of the dispenser are
firmly attached.
Removal of the legs violates the warranty.
6Make sure the unit is level. (Adjust the legs to ensure the
dispenser is level and does not rock on the counter.)
7Plug the power cord into the proper electrical outlet (NEMA
5-15P).
Allow the unit to run for twenty minutes prior to filling
with product.
8Install the drip tray and the splash shield.
Model C005To the Installer
5
Page 10
Section 3Operator Parts Identification
0
B
A
C
5
3
FULL
3
FULLFULL
4
CREAMWHOLE MILKSKIM MILK
2
3
2
2
1
1
F
1
D
H
G
E
ITEMDESCRIPTION
APRODUCT TANK 1-1/2 GAL (WHOLE MILK)
BPRODUCT TANK 2-1/2 GAL (CREAM)
CPRODUCT TANK 1-1/2 GAL (SKIM MILK)
DPRODUCT DISPENSING VALVE DOOR
EDISPENSING TUBE
FRESET BUTTONS
The power switch is located on the left side of the unit. When the unit is plugged into a
receptacle and the power switch is placed in the ON position, the powerindicator light will
illuminate. The cabinet will start cooling and the control is powered up. The power switch
is left in the ON position during normal operations.
Product Level Reset Button
Eachproduct tank hasaseparate resetbutton.The reset buttonsarelocated next toeach
product dispensing valve door. These buttons are used to reset the control when a
particulartank isrefilled, andtoinstructthecontrolof thelevel ofmix inthe particulartank.
Each tank can b e refilled, reset and cleaned independently of each other.
The product tanks must be filled to the half gallon increments indicated on the tanks. The
operator hasthree product level optionswhen filling theWHOLEand SKIMmilk tanks: 1/2
gallon, 1 gallon, or 1-1/2 gallons. The operator has five product level options when filling
the CREAM tank: 1/2 gallon, 1 gallon, 1-1/2 gallons, 2 gallons, and 2-1/2 gallons.
When each product tank is refilled, the operator must press the corresponding product
level reset button to match the fill level. The product level selected is displayed on the
productlevelindicatoronthefrontpaneldisplay.Theindicatorcorresponds tothe filllevels
as noted below.
IMPORTANT: The operator must ensure that the level of product/dairy in the tank
corresponds to the number shown on the product level indicator. FAILURE TO
FOLLOW THIS INSTRUCTION WILL RESULT IN INCORRECT PORTIONING!
Theproductlevel indicator hasan automatic time-out feature.Theindicator display willgo
blank if approximately 6 seconds pass between presses of the reset button. The product
level indicator automatically starts the level sequence over again if the reset button is
pressed two more times after the lowest number has been reached.
Note: Don't press the reset button unless the tank has been refilled or the tank has been
cleaned.
The temperature is set at the factory to maintain the product within the range of 35_Fto
41_F(1.7_Cto5.0_C). The oper ator has the capability to make a slight adjustment (± 2_)
to the cabinet temperature. (Note: The product temperature must NOT exceed41_F / 5.0_C). The temperature adjustment screw is located above the power switch.
Before a temperature adjustment is made, make sure the product temperature has been
tested several times throughout the day (24 hour minimum).
Product Temperature Indicator
The product temperature indicator displays the product temperature.
(IMPORTANT: Allow the unit to operate for three or more hours before comparing the
product temperature to the display.)
Indicator Lights
Power
This light will illuminate when power is supplied to the unit, and the power switch is in the
“ON” position.
3rd Recipe Modifier Key (from left side) - Latté
This light will illuminate when a Latté drink is selected.
4th Recipe Modifier Key (from left side) - Cappuccino
This light will illuminate when a Cappuccino drink is selected.
5th Recipe Modifier Key (from left side)
This light will illuminate when a drink is selected.
Whole Milk
This light will illuminate when whole milk is selected.
Cream
This light will illuminate when cream is selected.
Skim Milk
This light will illuminate when skim milk is selected.
Product Low Level
Eachproduct lightalso servesas theproduct “LOW”light.Whenthecontrol sensesa“low”
condition (approximately 30 oz. until empty) for a particular product, the corresponding
light will flash.
Each product container has its own “CLEAN” indicator light. Each product container has
to be removed for cleaning at least every 72 hours. Otherwise, that particular product will
lockout and not dispense product.
Cappuccino and Latté Selections
These are the 3rd and 4th recipe modifier keys, located in the center row of the display.
Note: The Cream product is not an option with these two beverages.
Clean/Lockout Feature
To assure that NSF food safety standards are adhered to, a 72 hour lockout feature is
provided. To minimize the amount of product discarded in this process, the following two
features have been added:
1.The “CLEAN” light associated with each product tank will begin to flash 68 hours
after the last cleaning (four hours prior to the lockout).
2.Each product tank will have its own lockout interval. This allows cleaning of
individual product tanks.
To reset the 72 hour lockout feature:
SPlace the power switch in the ON position.
SOpen the dispensing door.
SDiscard the remaining product.
SClean the tank, lid, and funnel.
SInstall a new product tube.
Product Selection
Recipe Base Select
Thebase selectionforthe 5threcipemodifierkeyisactivatedbya mountedswitch,located
inside the lower front of the unit.
Toggle Switch Position: UP= Coffee Base (Default):
- Small = 4 oz., Medium = 6 oz., Large = 8 oz.,
Toggle Switch Position: DOWN = Neutral Base:
- Small = 3 oz., Medium = 4.5 oz., Large = 6 oz.
When the unit leaves the factory, the base selected is the coffee base (toggle switch is in
the UP position). This is indicated by the green indicator light which illuminates when the
5th recipe modifier key is selected.
Important: To the OperatorModel C005
10
Page 15
To change to the neutral base, perform the following steps:
1.Place the power switch in the OFF position.
2.Unplug the unit from the wall receptacle.
3.Remove the lower front control panel.
4.Flip the toggle switch to the DOWN position.
5.Install the lower front control panel.
6.Plug the unit into the wall receptacle.
7.Place the power switch in the ON position.
The unit is now set for the neutral base product. This state is indicated by the amber
indicator light which illuminates when the 5th recipe modifier key is selected.
Calibration
Tools Needed: scale (grams and/or ounces) and small coffee cups
IMPORTANT: Calib ration is by weight, not volume.
Before starting calibration, the dispenser should be sanitized and NEW tubes installed,
prior toaddingthe product. The dispensermusthave the product(s) to be calibrated reset
totheir highestfilllevels.The dispensermust notbeinamixlow, mixout,lock outwarning,
or lock out condition.
1.Place the power switch in the ON position.
2.Press and hold the EXTRA key for approximately 4 seconds. The letters “CA” will
be displayed for 5 seconds. This indicates that the machine is in the Calibration
mode. When the “CA" disappears, the calibration process can begin.
3.Place a small coffee cup under the spout to be calibrated.
4.Select the product (beverage type, if applicable) and the size to be calibrated.
The p roduct or beverage indicator will illuminate.
5.Press the WHOLE MILK reset button.
6.Measure the amount dispensed (+/- 10%) compared to the recipe.
Note: Ifcalibrationis required,presstheSKIMreset buttonto increasethe amount.Press
theCREAMreset buttonto decreasetheamount. Thedisplaywill increment ordecrement
with each button press. Each press of the button counts as approximately 2 grams.
7.If adjustments were made, place the small coffee cup under the spout and press
the WHOLE MILK reset button.
8.Measure the amount dispensed.
9.Press and hold the EXTRA key for approximately 5 seconds and release. The
letters “DN” (done) will appear on the display for approximately 5 seconds.
10.The display will go blank and the unit is r eturned to normal operation.
Model C005Important: To the Operator
11
Page 16
Section 5Operating Procedures
We begin our instructions at the point where the parts are disassembled and laid out.
The following steps will explain how to clean, sanitize, assemble and install the
components for the product dispenser.
If youaredisassembling the unitforthe first time or need informationto getto this starting
point in our instructions, turn to page 20, “Disassembly” and start there.
Starting the Dispenser
StepAction
1Make sure the unit is plugged into a receptacle. Place the
power switch in the “ON” position.
2The machine is powered when plugged into a receptacle
and the power indicator light is illuminated.
3Allow the machine to refrigerate for 20 minutes before
loading product. The unit must maintain the compartment
temperature between 35_Fto41_F(1.6_Cto5.0_C).
Operating ProceduresModel C005
12
Page 17
Set Up Tanks
StepAction
1Prepare the 3 compartment sink with an approved 100
2Thoroughly wash, rinse, sanitize and air dry all tanks, lids,
3Install the dispensing tubes onto the product tank's
PPM cleaning/sanitizing solution (example: Kay-5r). USE
WARM WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
and funnels.
adaptors/spouts.
Model C005Operating Procedures
13
Page 18
Assembly and Start Up
StepAction
1With the compartment door open, open the product
2With sanitized hands and/or clean gloves on, install the
dispensing valve doors.
product tank, tank covers, tank funnels and dispensing
tubes. (Be sure the tanks are placed in their appropriate
locations.)
3Close the product dispensing valve doors onto the
dispensing tubes.
Push and turn the key clockwise to “Close/Lock” the
dispensing valve door in place.
4Close the compartment door.
Operating ProceduresModel C005
14
Page 19
Assembly and Start Up (Continued)
StepAction
5Install the drip tray and the splash shield.
6Fill each product tank through the lid/funnel with the
appropriate product and proper amount.
7Label each tank with a 72 hour shelf life.
8Push the reset button the appropriate number of times to
indicate the fill level for each product. The product indicator
light will stay illuminated for 6 seconds.
The reset display indicator will indicate the number of 1/2
gallons selected in each tank. (Example: Level 5 = 2-1/2
gallons, Level 4 = 2 gallons, Level 3 = 1-1/2 gallons,
Level 2 = 1 gallon, Level 1 = 1/2 gallon.)
Model C005Operating Procedures
15
Page 20
Dispensing Product
Theproductand volumeto bedispensed areselected bypressingthekeysontheselector
keypad on the compartment door.
To dispense product, follow these steps:
StepAction
1Place a cup under the appropriate dispensing tube and
press the product key (Whole Milk, Cream or Skim Milk) to
be dispensed.
2Select the type of beverage. If no selection is made, the
unit will default to “Hot or Iced Coffee” recipes.
Operating ProceduresModel C005
16
Page 21
StepAction
3Press the portion size key to be dispensed (S, M, L, or XL).
(Note: XL is not a valid selection for the 5th recipe modifier
key.)
4Remove the cup.
Model C005Operating Procedures
17
Page 22
If additional product is desired, follow these steps:
StepAction
1Press the product key (Whole Milk, Cream or Skim Milk).
2Press the “Extra” key.
1/2 oz. of product selected will be dispensed.
Operating ProceduresModel C005
18
Page 23
Recipe Settings
Recipe Modifier KeyExtraSmallMediumLargeExtra
Large
None (Defaults to Coffee)0.511.522.5
1(Future)
2(Future)
3 (Whole or Skim, No Cream)0.5691214
4 (Whole or Skim, No Cream)0.546810
5 (Toggle Switch Up)2468
5 (Toggle Switch Down)234.56
Note: The recipe modifier keys are the unlabeled keys located in the center row of the
display. The modifier keys 1 - 5 are counted from left to right.
Model C005Operating Procedures
19
Page 24
Section 6Cleaning and Maintenance
Cleaning Procedure
ALWAYS FOLLOW LOCAL HEALTH CODES!
To disassemble and clean the unit, the following items will be needed:
SBrushes (provided) - 1 tank brush, 1 tank spout brush, 1 valve brush
SCleaner/Sanitizer (example: Kay-5r)
SSanitizer spray bottle (provided)
SSingle service hand towels
Disassembly/Cleaning
StepAction
1
2Open the compartment door.
3Open the product dispensing valve door. Allow the product
to empty into a container and discard the remaining
product.
4Repeat Step 3 for the remaining two product tanks.
5Take the product tanks, product tank covers, tank funnels,
and the drip tray (if applicable) to the 3 compartment sink
for cleaning.
PLACE THE POWER SWITCH IN THE
“OFF” POSITION. Failure to follow this
instruction may result in electrocution.
Cleaning and MaintenanceModel C005
20
Page 25
Disassembly (Continued)
StepAction
6Prepare the 3 compartment sink with an approved 100
7Remove the dispensing tubes from the product tanks, and
8Thoroughly brush clean all disassembled parts. Make sure
9Rinse and place all parts in the cleaning/sanitizing solution
PPM cleaning/sanitizing solution (example: Kay-5r). USE
WARM WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
discard. (Note: dispensing tubes must be discarded at
least every 72 hours.)
all product film is removed.
for one minute.
10Place all cleaned parts on a clean, dry surface to air dry.
11With an approved cleaning/sanitizing solution in the
sanitizer spray bottle and a small valve brush, thoroughly
spray and brush clean the plunger spout area and the
product dispensing valve door.
12With a single service hand towel, wipe down the interior
and exterior of the dispenser.
Model C005Cleaning and Maintenance
21
Page 26
Equipment Cleaning and Maintenance Schedule
FrequencyEquipmentProcedure
Every 4 hoursDairyVerify that the product temperatures are
between 35_Fto41_F(1.7_Cto5.0_C).
Every four hours, dispense a small amount
(approx. 2 oz.) of dairy product into a coffee
cup and check the temperature with an
approved Atkins thermometer. Repeat the
process for all three dairy products (whole
milk, cream and skim milk).
Every 24 hoursExterior of
machine
Wipe down the exterior of the machine.
IMPORTANT: Due to the function of the
control, always wipe the d isp lay panel from
top to bottom.
Every 72 hoursTankWash, rinse, sanitize, and air dry all tanks, lids
and funnels.
Discard used dispensing tubes. Never
reuse dispensing tubes.
Keep a supply of dispensing tubes on hand.
Every 72 hoursPlunger spout
area and
product
dispensing
valve door
With an approved cleaning/sanitizing solution
in the sanitizer spray bottle and a small valve
brush, thoroughly spray and brush clean the
plunger spout area and the product
dispensing valve door.
Every 72 hoursAll DairyAll products in the tank have a maximum shelf
life of 72 hours.
When cleaning the product tanks, discard
the used dispensing tubes and all
remaining dairy product in the tanks.
Every 72 hoursDispensing
Replace all used tubes every 72 hours.
tubes
Every 72 hoursRefrigerated
product
compartment
Use a sanitized single service hand towel to
wipe the inside of the product compartment
until all condensation is removed and the
compartment is clean.
Cleaning and MaintenanceModel C005
22
Page 27
Section 7Troubleshooting Guide
General Troubleshooting
ProblemProbable CauseRemedy
1. Dispenser will not
operate.
2. Dispenser will not
refrigerate.
3. Dispenser will not
dispense product.
a. Unit is not plugged in.a. Plug unit into
receptacle.
b. Power switch is in the
OFF position.
a. Unit is not plugged in.a. Plug unit into
b. Power switch is in the
OFF position.
a. No product is in the
unit.
b. The dispensing tube is
obstructed or kinked.
c. 72 hour lockout.c. Clean the unit, per
b. Place the power switch
in the ON position. The
power indicator light will
illuminate.
receptacle.
b. Place the power switch
in the ON position. The
power indicator light will
illuminate.
a. Add product to the unit.
b. Clear the obstruction or
kink.
instructions.
4. Frost builds up on the
inside of the cabinet.
5. Improper amount of
product is being
dispensed.
Model C005Troubleshooting Guide
a. Door is open too often.a. Adjust fill levels
properly.
b. Door gasket is not
sealing.
a. The wrong product was
placed in the tank.
b. Check product
temperature.
23
b. Call service technician.
a. Make sure the
appropriate product is in
the tank.
b. Product added to the
dispenser must be
below 41°F (5.0°C).
Page 28
General Troubleshooting (Continued)
ProblemProbable CauseRemedy
5. Improper amount of
product is being
c. Unit was reset
improperly.
dispensed. (Cont'd.)
d. Dispensing tube is not
centered in spout.
e. Dispensing tube is
restricted.
6. Actuator valve is sticky.a. Product is on the
actuator valve solenoid.
b. Faulty actuator valve
solenoid.
7. Product temperature is
too warm.
a. Compartment door is
open too often.
b. Warm product was
placed in the dispenser.
c. Add product and reset
the unit properly.
d. Align the tube properly
or replace the tube.
e. Clear dispensing tube
of restriction.
a. Clean the valve area
with cleaning/sanitizing
solution and a brush.
b. Call service technician.
a. Adjust fill levels properly
so tanks do not need
frequent re filling.
b. Product added to the
dispenser must be
below 41°F (5.0°C).
c. Compartment door
c. Call service technician.
gasket is not sealing.
d. Cabinet temperature is
d. Call service technician.
set too warm.
8. Dispenser is leaking
product.
9. Dispensing door will not
latch.
a. Dispensing tube is not
centered in spout.
b. The valve door was not
shut properly.
a. Dispensing tube is not
centered in spout.
a. Align the tube properly
or replace the tube.
b. Make sur e the valve
door is shut properly.
a. Align the tube properly
or replace the tube.
Note: Note:If theabovesuggestions don'tresolve the problem,pleasecontact yourlocal
Taylor Service Company.