Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Models BC10/BW11Table of Contents
Notes:
Table of ContentsModels BC10/BW11
Section 1To the Installer
This machine is designed for indoor use only.
DO NOT install the machine in an area where
a water jet could be used to clean or rinse the machine.
Failure to follow this instruction may result in serious
electrical shock.
Electrical Connections
Each unit requires one power supply. Check the data
labels on the unit for fuse, wire ampacity and electrical
specifications. Refer to the wiring diagram for proper
power connections.
In the United States, this equipment is intended to be
installed in accordance with the National Electrical
Code (NEC), ANSI/NFPA 70-- 1987. The purpose of
the NEC code is the practical safeguarding of persons
and property from hazards arising from the use of
electricity. This code contains provisions considered
necessary for safety . Compliance therewith and
proper maintenance will result in an installation
essentially free from hazard!
In all other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
Stationary appliances which are not equipped with a
power cord and a plug or other device to disconnect
the appliance from the power source must have an
all--pole disconnecting device with a contact gap of at
least 3 mm installed in the external installation.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
Foot Pedal Instructions
To use the momentary foot pedal to control the mixer,
connect the foot pedal to a grounded wall outlet. Plug
the mixer cord into the back of the foot pedal plug. In
this mode, both the control switch and the foot pedal
must be activated. Leave the control switch in the “ON”
position when you wish to use the momentary foot
control. Make sure the foot control is kept where it will
not be activated accidently. The foot guard is an
additional design feature which helps prevent
accidental use of the foot pedal.
040406
Models BC10/BW11To th e Installer
1
Section 2To the Operator
The mixer you have purchased has been carefully
engineered and manufactured to give you dependable
operation. Mixing various candies, cookies, fruits,
nuts, liquid flavors, and other food items into ice cream
orfrozenyogurthasmadeunlimitedflavor
combinations and product textures available.
The development of counter and wall mount mixers
have made this unlimited resource available to even
very small retail outlets and to those facilities where
counter space is limited.
The mixer, when properly operated and cared for, will
produce a consistent, quality product. Like all
mechanical products, it will require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures
outlined in this manual are followed closely.
This Operator’s Manual should be read before
operating or performing any maintenance on your
equipment.
In the event that you should require technical
assistance, please contact your local authorized
Taylor Distributor.
NSF approvals of the Models BC10 and BW11 were
obtained by the Vita--Mix Corporation, 8615 Usher
Road, Cleveland, Ohio 44138.
Warranty on Taylor Blenders
Caution: This warranty is valid only if required
exchanges are provided by an authorized Taylor
Distributor.
Warranty Terms
This warranty covers only defects in material and
workmanship under normal use and service. The
Taylor Distributor will replace those components
that become defective as follows:
SFive years from date of installation for
the blender.
SOne year from date of installation for the
product dispensers.
Not included are the following items:
SLabor, transportation charges, and sales
or use taxes associated with the
removal and return of the defective part
and the installation of the replacement
part.
SExternal power cords, and electrical
grounding.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other similar
legislation in effect after August 13, 2005. Therefore,
it must be collected separately after its use is
completed, and cannot be disposed as unsorted
municipal waste.
The user is responsible for returning the product to the
appropriate collection facility, as specified by your local
code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or local
distributor.
050819
SWear items: agitator shaft, splash
shield, and foot pedal.
SReplacements required because of
operator misuse as defined below, fire
or other casualty, normal wear or
deterioration.
Misuse includes the owner’s failure to handle
parts properly, resulting in breakage. Misuse is
also defined as allowing unauthorized service
agents to attempt repair on units.
For validation of warranty, this unit must be
registered at the Taylor Company within thirty (30)
days of installation.
2
Models BC10/BW11To th e Operator
Section 3Safety
We at Taylor Company are concerned about the safety
of the operator when he or she comes in contact with
the blender and its parts. Taylor has gone to extreme
efforts to provide built-in safety features to protect both
you and the service technician. As an example,
warning labels have been attached to the unit to further
point out safety precautions to the operator.
IMPORTANT -- Failure to adhere to the
following safety precautions may result in severe
personal injury or death. Failure to comply with
these warnings may damage the machine and its
components. Component damage will result in
part replacement expense and service repair
expense. SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE
To Operate Safely:
unit. Failure to follow these instructions may result in
serious electrical shock.
DO NOT use a water jet to clean or rinse this
SDO NOT allow children or untrained
personnel to operate this machine.
SDO NOT operate the unit unless all service
panels and access doors are restrained with
screws.
SAVOID contact with the agitator shaft and
other moving parts.
DO NOT operate the machine without reading
this operator’s manual. Failure to follow this instruction
may result in equipment damage, poor performance,
health hazards, or personal injury.
SDO NOT operate the machine unless it is
properly grounded.
SDO NOT attempt any repairs unless the
main power supply to the machine has been
disconnected.
SDO NOT operate the machine with larger
fuses than specified on the data label.
SDO NOT operate this appliance if the power
cord is damaged.
SDO NOT use this appliance outdoors.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
SDO NOT disassemble or install parts unless
the control switch is in the “OFF” position.
SMake sure the splash guard is installed prior
to operating the appliance.
SAlways use the foot pedal guard and avoid
accidental use of the foot pedal. When using
the foot pedal, make sure the appliance is
located where accidental contact with the
pedal is not likely. When the mixer is not in
use, place the front switch in the “OFF”
position to avoid accidental use of the pedal.
(Note: Some international units are not
equipped with this feature.)
Failure to follow these instructions may result in severe
personal injury from hazardous moving parts.
DO NOT operate this appliance if it
malfunctions or is damaged in any way. Failure to
follow this instruction may result in injury or component
damage.
040406
Models BC10/BW11Safety
3
Make sure the mixer is level and sitting or
mounted solidly on a sturdy surface during operation.
Failure to comply may result in personal injury or
equipment damage.
DO NOT use attachments not recommended
or sold by the Taylor Company. Doing so may cause
fire, electric shock, injury, or equipment damage.
DO NOT allow the power cord to hang over
the edge of the counter or touch hot surfaces. Failure
to comply may result in an electrical fire.
WARNING!
Some consumers are highly allergic to
peanuts, peanut oil, and peanut dust. In
some severe cases, peanut allergy reactions
can cause death. When blending product
with peanuts, make sure excess product is
cleaned from the agitator shaft to eliminate
the fear of product carryover.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of 1.0
meter from the surface of the machine and at a height
of 1.6 meters from the floor.
Optional Large Candy Dispenser Canister Assembly (X53638--1)
ITEMDESCRIPTIONPART NO.
1CANISTER A.-LARGE CANDY DISP.X53638-1
1aCOVER-CANDY DISPENSER-LARGE052032-1
1bSHAFT A.-LONG W/AGITATORSX53530-1
1cPLATE--ANTI--ROTATION INS. W/POST 053581
Models BC10/BW11Operator Parts Identification
ITEMDESCRIPTIONPART NO.
1dPUCK A.-CANDY DISPENSERX52027
1eCANISTER-CANDY DISPENSER-LG.052033-1
1fKNOB A.-CANDY DISPENSERX51564
17
Optional Small Candy Dispenser Canister Assembly (X53638--2)
ITEMDESCRIPTIONPART NO.
2CANISTER A.-SM. CANDY DISP. (2)X53638-2
2aCOVER-CANDY DISPENSER- SMALL052032-2
2bSHAFT A.-SHORT W/AGITATORSX53530-2
2cPLATE--ANTI--ROTATION INS. W/POST 053581
ITEMDESCRIPTIONPART NO.
2dPUCK A.-CANDY DISPENSERX52027
2eCANISTER-CANDY DISPENSER- SM.052033-2
2fKNOB A.-CANDY DISPENSERX51564
18
Models BC10/BW11Operator Parts Identification
Section 5Important: To the Operator
Control Switch
When placed in the “ON” position, the agitator
activates to blend product.
Figure 1
Reset Switch
The reset switch is located above the control switch on
the front panel. The reset switch protects the motor
from an overload condition. If an overload occurs, the
reset mechanism will trip. To properly reset the unit,
make sure the control switch is in the “OFF” position.
Press the reset switch and resume operation.
Figure 3
Splash Guard
Foot Pedal
A grounded foot pedal allows the operator to use both
hands to mix product.
Figure 2
Note: Some International units are not equipped with
this feature.
The splash guard functions as a built-in cup limiter
which prevents the cups from agitator penetration.
The splash guard also helps keep the inside of the
housing clean.
The splash guard for the Model BC10 (counter-top)
slides up and down on stainless steel rods. The splash
guard for the Model BW11 (wall mount) rotates upward
for easy operation.
Figure 4
Models BC10/BW11Important: To the Operator
19
Motor
The motor features a heavy duty, ball bearing induction
motor and does not use brushes, belts, couplings, or
gears. This design reduces power consumption, heat,
noise, and wear. The motor maintains an optimal
speed of 3,485 RPM to maintain product consistency.
Permanent Agitator
The permanent agitator is manufactured from FDA
and NSF approved, food safe material. The shaftmust be cleaned between servings as product
carryover will occur. (See page 23.)
Figure 5
Candy Dispenser Canisters
The canisters contain the candy toppings. The
operator dispenses the toppings by use of the
dispenser handle.
Candy Care
Most candies have a tendency to “lump” or “cluster”
under various conditions. This can lead to broken
dispensing pucks if excessive pressure is required to
move the handle.
SStore candies in the proper ambient
conditions according to the manufacturer’s
directions. Avoid excessively hot and humid
locations.
SAvoid opening a bag of candy if the entire
contents cannot be poured into the canister.
If this cannot be avoided, be sure to fold the
bag opening over and reseal it with a bag
clip. Store it in a cool, dry place until needed
again.
SRotate the candy stock to use the oldest
candy first (First in--First--out).
SBefore opening a new bag of candy, check
to see if it contains large lumps by slightly
squeezing the bag. If lumps exist, gently
break them apart with your fingers prior to
opening the bag.
Canister Care an d Location
SAvoid mounting canisters near heat,
humidity, or hot air discharges. These
conditions can promote lumping and difficult
dispensing of candies.
SAlways keep candies protected from the
open ambience by having the lids properly
installed on top of the canisters when
candies are present.
SWhen canisters are not cleaned daily, candy
dust and powers begin to congeal and will
cause excessive pressure to be exerted in
order to dispense candies. This additional
pressure can cause the pucks to break.
SAvoid “slamming” the dispensing handle
back and forth when dispensing candies.
This can cause the puck to break.
SDo not apply undue force on the handle to
make the puck move. If a “lock up” condition
occurs, empty the dispenser of candies.
Disassemble, clean and thoroughly dry the
dispenser according to cleaning instructions.
Eliminate clusters and lumps before refilling
the canister.
SWhen reassembling the canister, take care
not to over--tighten the handle into the “puck
bushing”. After the handle has been
screwed into the puck bushing, check
tightness by unscrewing it slightly to be sure
it requires little effort to unscrew. Then
reseat it.
030103
20
Models BC10/BW11Important: To the Operator
Section 6Operating Procedures
Mixing Instructions
Make sure your hands are clean and sanitized before
performing these steps.
Step 1
Fill a serving cup with soft serve product and install the
plastic domed lid.
Step 2
Add “mix-in” ingredients such as liquid flavoring,
candy, cookies, fruit, or other condiments.
Figure 8
Step 3
Place the control switch in the “ON” position.
Step 4
Hold the cup securely in place beneath the agitator,
and step on the foot pedal. Using a circular motion,
work the cup upward and over the spinning agitator.
Figure 6
Figure 9
Select International Units: For select International
units which are not equipped with a foot pedal, the
control switch must be pressed during agitation.
Note: Agitation will chip and break down solids. It is
not intended to completely pulverize ingredients
because solid chunks should be evident in the finished
Figure 7
Models BC10/BW11Operating Procedures
product.
21
CAUTION: The permanent agitator is designed to
withstand reasonable contact with the spinning
agitator shaft. However , it should not be forced or held
solidly against the side or bottom of the cup. This may
cause damage to the cup or components.
Cleaning
The Taylor Company recommends daily cleaning.
Step 5
After about 10 seconds have elapsed, slowly remove
the cup by “swirling” it around the agitator. This will
create an effect that is pleasing to the eye, and avoids
leaving a hole in the center of the product.
Step 6
Before removing the cup completely, hold the top edge
of the cup near the spinning agitator to allow excess
mixture to be projected into the cup or the mix-through
collar.
Step 7
Release the foot pedal or place the control switch in the
“OFF” position.
Step 8
Prepare a durable container with an approved cleaning
solution (example: Kay-5r). USE HOT WATER
(110_F/43_C) AND FOLLOW THE MANUFACTURER’S SPECIFICATIONS. If another approved cleaner
is used, dilute according to label instructions.
(IMPORTANT: Follow label directions, as too
STRONG of a solution can cause parts damage, while
too MILD of a solution will not provide adequate
cleaning.) Make sure all brushes provided with the
freezer are available for brush cleaning. Do not use a
solution that contains ammonia.
Note: The container must be deep enough to
submerge the entire agitator and shaft.
Step 9
Submerge the agitator in the cleaning solution, all the
way to the bottom of the motor chamber. Step on the
foot pedal or place the control switch in the “ON”
position. Allow the agitator to run for about 15 seconds.
Repeat this step several times, making certain all
portions of the agitator and shaft have been
submerged in the cleaning solution.
ALWAYS FOLLOW LOCAL HEALTH CODES
Step 1
Prepare a sink with an approved cleaning solution
(example: Kay-5r). USE HOT WATER (110_F/43_C)
ANDFOLLOWTHEMANUFACTURER’S
SPECIFICATIONS. Do not use a solution that
contains ammonia, and avoid placing components in
a dishwasher.
Step 2
Disconnectpowerfromthewall
receptacle. Failure to comply may result in
electrical shock.
Step 3
Remove the splash guard.
Wall mount units only (BW11):
Remove the sliding splash guard cup by squeezing the
travel rods together and sliding the guard downward.
Take the cup to the sink for cleaning.
Step 4
Wash the splash guard in the approved cleaning
solution.
Step 5
Using a single service towel (moistened with the
cleaning solution), wipe clean the travel rods and the
agitator shaft.
CAUTION: DO NOT REMOVE THE TRA VEL RODS
FROM THE UNIT.
Step 6
Remove the dispenser from the bracket by tilting it
toward you and lifting upward.
Step 7
Discard any remaining topping.
WARNING: Never try to wipe clean the
agitator while it is active. Failure to follow these
instructions can lead to severe personal injury
from hazardous moving parts, or damage to the
unit.
030103
Step 8
Remove the cover, shaft, dispensing plate, and
dispensing puck. Unscrew the handle from the
dispensing puck.
Step 9
Check all parts for cracks and damage, especially the
puck. Replace damaged parts immediately.
22
Models BC10/BW11Operating Procedures
Step 10
Wash all plastic parts in the approved cleaning
solution. CAUTION: PLASTIC PARTS ARE NOT
DISHWASHER SAFE! HAND WASH ONLY!
Step 11
Re-assemble the dispenser. Make sure the dispensing
puck is placed in the canister with the counterbore face
down and with the threaded insert facing the slot.
Note: Parts must be dry prior to assembling and
refilling them with mix ingredients.
Step 12
Screw the handle through the slot and into the metal
insert in the dispensing puck. Place the dispensing
plate on top of the dispensing puck.
Step 13
Position the shaft through the plate and into the slot in
the dispensing puck. Make certain the shaft is properly
seated.
Step 14
Install the dispenser. Place the dispenser on the wall
bracket with the locating pin facing the holding bracket.
The dispenser must be tilted toward the operator to
clear the handle. Insert the pin into the hole in the
bracket.
Note: When loading the dispenser with product, keep
powder away from the top of the shaft. Fill the canister
only within one inch of the top. Do not overfill the
canister.
Step 15
Wipe clean all stainless steel surfaces with an
approved, non-abrasive commercial cleaner. This
includes the mixer, dispenser, and organizer surfaces.
CAUTION: The foot pedal should be kept
dry. Do not leave it on the floor during mopping.
Failure to comply may result in electrical shock.
Permanent Agitator Cleaning
Step 1
Prepare a durable container with an approved cleaning
solution (example: Kay-5r). USE HOTWATER
(110_F/43_C) AND FOLLOW THE MANUFACTURER’S SPECIFICATIONS. Do not use a solution that
contains ammonia.
Note: The container must be deep enough to
submerge the entire agitator and shaft.
Step 2
Submerge the agitator in the cleaning solution, all the
way to the bottom of the motor chamber. Step on the
foot pedal or place the control switch in the “ON”
position. Allow the agitator to run for about 15 seconds.
Repeat this step several times, making certain all
portions of the agitator and shaft have been
submerged in the cleaning solution.
WARNING: Never try to wipe clean the
agitator while it is active. Failure to follow these
instructions can lead to severe personal injury
from hazardous moving parts, or damage to the
unit.
Step 3
Repeat Step 2 using cool, clean water in lieu of
cleaning solution.
Sanitizing
Step 1
Repeat all steps of the cleaning procedure using an
WARNING: Do not spray water or other
liquid around the motor chamber. Do not use
excess liquid around the switch, motor protector,
power cords, or cord entry orifice. Make certain all
areas in and around the motor are dry before
connecting power to the wall receptacle. Failure to
complymay causeequipment damage or
personal injury due to electric shock.
Step 16
When foot pedal cleaning is required, disconnect it and
wipe it with a damp single service towel. Make sure the
foot pedal is thoroughly dry before re-connecting it to
the unit.
Models BC10/BW11Operating Procedures
approved 100 PPM sanitizing solution (example:
R). USE WARM WATER AND FOLLOW THE
Kay-5
MANUFACTURER’S SPECIFICATIONS.
Step 2
Reinstall the splash guard.
Step 3
Repeat the sanitizing procedures at the start of the
day.
ALWAYS FOLLOW LOCAL HEALTH CODES
23
030103
Section 7Parts List
UPDATE
REMARKSPARTS
WARR.
CLASS
QTY.
BW11
QTY.
BC10
NUMBER
DESCRIPTIONPART
PLATE-MOTOR-MOUNTING051481-111000
BEARING-MIXER MOTOR051481-211000
SCREW-MOTOR MOUNTING051481-344000
PLATE-MOTOR-MOUNTING051481-111000
BEARING-MIXER MOTOR051481-211000
SCREW-MOTOR MOUNTING051481-344000
AGITATOR-MIXER-PERM SOFT SERVE05149711000SOFT SERVE ONLY
AGITATOR-MIXER-PERM HARD SERVE05149811000HARD SERVE ONLY