TANDBERG TC2.1 User Manual

Profile series with Codec C60
Contents
Contact us
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Software version TC2.1 DECEMBER 2009
Administrator Guide
Profile 42” Profile 52” Profile 52” Dual Profile 65”
D14324.04—DECEMBER 200 9
- with Codec C60
Administrator Guide
1
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Contents
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
What’s in
Hidden text anchor
this guide?
The top menu bar and the entries in the Table of Contents are all hyperlinks, just click on them to go to the topic.
We recommend you visit the TANDBERG web site regularly for updated versions of this guide. Go to: http://www.tandberg.com/docs
Table of Contents
Introduction
What’s new ...................................................................................5
What’s new this guide ...............................................................5
What’s new in this software version ..........................................5
Intellectual Property Rights ...........................................................6
Trademark .....................................................................................6
Disclaimer .....................................................................................6
Patent Information .........................................................................6
Copyright and License Notice .......................................................6
Safety Instructions ........................................................................ 7
Safety Instructions ....................................................................7
FCC rules 15B, acc. to Class A limits ........................................8
EMC A-Class declaration .......................................................... 8
FCC rules 15B, acc. to Class A limits ........................................8
EMC A-Class declaration .......................................................... 8
Environmental Issues ....................................................................9
Getting started
System overview ......................................................................... 11
TANDBERG Profile 42” ............................................................ 11
TANDBERG Profile 52” ............................................................ 12
TANDBERG Profile 52” Dual.................................................... 13
TANDBERG Profile 65” ............................................................ 14
Codec cable configuration .......................................................... 15
Using the Remote Control ........................................................... 16
Initial configurations .................................................................... 18
Waking up the system ............................................................. 18
Verify IP address settings ........................................................ 18
If you need to set a static IP address ...................................... 18
Adding the system to the network .......................................... 19
Verify your settings .................................................................. 19
Adjusting the date and time settings ....................................... 19
Setting a menu password ....................................................... 20
About the menus
The Home menu .........................................................................22
The Settings menu ...................................................................... 22
The Advanced menu ................................................................... 22
The system settings menus
The Advanced menus ................................................................. 24
How to change a value............................................................ 24
Description of each setting .....................................................24
The search functionality .......................................................... 25
How to change the menu password .......................................26
The system settings library
Description of the System settings .............................................. 28
The Audio settings .................................................................. 28
The Camera settings ............................................................... 30
The Conference settings ......................................................... 31
The H323 Profile settings ........................................................32
The Network settings ..............................................................33
The Network Ser vices settings ............................................... 35
The Phonebook settings ......................................................... 37
The Provisioning settings ........................................................37
The Serial Port settings ........................................................... 37
The SIP Profile settings ........................................................... 38
The Standby settings ..............................................................39
The System Unit settings ........................................................39
The Time settings.................................................................... 40
The Video settings .................................................................. 41
Cameras
The PrecisionHD 1080p camera .................................................48
Connecting the camera .......................................................... 49
Best view—Face recognition ................................................... 50
Using Best view ..................................................................50
Video output formats .............................................................. 51
DIP switch settings for video output formats ...................... 51
Line voltage frequency ........................................................ 51
D14324.04—DECEMBER 200 9
2
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Contents
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Appendices
General room guidelines .............................................................53
The physical conditions .......................................................... 53
The room equipment............................................................... 53
Environmental considerations ................................................. 53
The audio qualit y ..................................................................... 54
Natural communication ...........................................................54
Guidelines for meeting room setup .............................................55
Sharing a PC presentation ......................................................56
Other presentation sources ....................................................56
TANDBERG Remote Control TRC5 ............................................. 57
Password protection ...................................................................58
Setting the codec administrator password .............................58
Password protection of the web interface ........................... 58
Setting the menu password .................................................... 58
Startup script ..............................................................................59
Adding a startup script ........................................................... 59
The web interface .......................................................................60
Password protection of the web interface ............................... 60
The system info page ..............................................................60
The Upgrade software page ...................................................61
The Advanced configuration page ..........................................62
The Advanced configuration, search functionality .................. 63
The Wallpaper page ................................................................ 64
The Call page ..........................................................................65
The SSL Certificates page ...................................................... 66
The XML files page .................................................................. 67
The Logs page ........................................................................68
The Add release key page ....................................................... 69
TANDBERG DNAM for Profile 42”/52” ......................................... 70
The DNAM Loudspeaker Cabinet ...........................................70
The DNAM Amplifier................................................................ 70
TANDBERG DNAM for Profile 65” ............................................... 71
The DNAM Loudspeaker Cabinet ...........................................71
The DNAM Amplifier................................................................ 71
Suppor ted RFCs in SIP ...............................................................72
Current RFCs and drafts supported in SIP ............................. 72
Media capabilities supported in SIP ........................................ 72
China RoHS table ....................................................................... 73
CE Declaration for TANDBERG Profile ........................................ 74
Dimensions ................................................................................. 75
Profile 42” with standalone foot............................................... 75
Profile 42” with wall mount foot ...............................................76
Profile 42” with wheelbase foot ............................................... 77
Profile 52” with standalone foot............................................... 78
Profile 52” with wall mount foot ...............................................79
Profile 52” with wheelbase foot ............................................... 80
Profile 52” Dual with standalone foot ...................................... 81
Profile wall mount setup ..........................................................82
Profile 65” with standalone foot............................................... 83
Profile 65” with wall mounting foot ..........................................84
PrecisionHD 1080p camera ....................................................85
Technical specifications for Profile 42”/52”.................................. 86
Technical specifications for Profile 65” ........................................88
D14324.04—DECEMBER 200 9
3
Profile series with Codec C60
Contents

Introduction

Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Introduction
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Chapter 1
Introduction
Thank you for choosing TANDBERG!
TANDBERG Profile has been designed to give you many years of safe, reliable operation.
How to read this document
You will find that some places information has been copied from other chapters (but adapted, when needed) to let you have all the relevant information there and then. This helps eliminating the need to read through long sections before you can even think of get ting started.
Our main objective with this user guide is to address your goals and needs. Please let us know how well we succeeded!
We recommend you visit the TANDBERG web site regularly for updated versions of the manual. Go to: http://www.tandberg.com/docs
In this chapter...
TANDBERG Profile At a glance
Intellectual property rights
Trademark
Copyright
Disclaimer
Patent information
Safety instructions
Environmental issues
D14324.04—DECEMBER 200 9
4
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Introduction
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

What’s new

What’s new this guide

The TANDBERG Profile 65” with Codec C60 has been added to the Profile series and is described in this guide.

What’s new in this software version

The latest software versions for the Codec C60 is TC2.1. The Advanced configurations menu changes are described on this page.
For a complete overview of the news and changes from TC2.0 to TC2.1 we recommend reading the software release notes
TANDBERG TC Software Release Notes ( TC2).
Go to: http://www.tandberg.com /docs
Advanced configuration —Settings added
Standby StandbyAction
Value space: <None/PrivacyPosition>
None: No action.
PrivacyPosition: Turns the camera to a sideways position for
privacy.
NOTE! The settings within the Experimental menu can be used
‘as is’. The content of the Experimental menu will change in future software releases.
Experimental Audio Input Microphone [1..4] EchoControl HighPassFilter
Value space: <On/Off>
Experimental Video OptimalDefinition Profile
Value space: <Nor mal/Medium/High>
See the table below to find when to choose Nor mal, Medium or High for the optimal definition profile.
Advanced configuration —Value space changed
SerialPort BaudRate
Previous version : <9600/19200/38400/115200>
New value space: <9600/19200/38400/57600/115200>
SystemUnit MenuLanguage
Previous version : <English/Norwegian/Swedish/Ger ma n/ French/Italian/Japanese/Chinese/Russian/Spa nish/ Korean/Turkish>
New value space: <E nglish/Norwegian/Swedish/Germ an/ French/Italian/Japanese/Russia n/Spanish/Korea n/ Finnish/ChineseSim plified/ChineseTraditional/ PortugueseBrazilian/Turkish/Polish>
Advanced configuration —Removed settings
The Experimental settings are subject to change without notice. They can be used “as is”. In version TC2.1 the following settings are removed:
Experimental Audio Input Line [ 3..4] Equalizer Mode
Experimental Audio Input Line [ 3..4] Equalizer Number
Experimental Audio Output Line [3..6] Equalizer Mode
Experimental Audio Output Line [3..6] Equalizer Number
Experimental SoftwareUpgrade Mode
Experimental SoftwareUpgrade Ser verAddress
Experimental > Video > Optimal definition, for systems supporting 1080p
w288p30 w448p30 w576p30 720p30 1080p30
Normal 256kbit/s 512 kbit/s 768 kbit/s 1152 kbit/s 2560 kbit/s
Medium 128kbit/s 384 kbit/s 512 kbit/s 768 kbit/s 1920 kbit /s
High 128kbit/s 256 kbit/s 512 kbit/s 768 kbit/s 1472 kbit/s
D14324.04—DECEMBER 200 9
Experimental > Video > Optimal definition, for systems supporting 720p60
w144p60 w288p60 w448p60 w576p60 720p60
Normal 128kbit/s 512 kbit/s 1152 kbit/s 1472 kbit/s 2240 kbit/s
Medium 128kbit/s 384 kbit/s 768 kbit/s 1152 kbit/s 1472 kbit/s
High 128kbit/s 256 kbit/s 512 kbit/s 768 kbit/s 1152 kbit/s
5
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Introduction
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Intellectual Property Rights

This Administrator Guide and the Products to which it relates contain information that is proprietary to TANDBERG and its licensors. Information regarding the Products is found on the page entitled License Agreements and Patent Information.
This Administrator Guide may be reproduced in its entirety, including all copyright and intellectual propert y notices, in limited quantities in connection with the use of the Products. Except for the limited exception set forth in the previous sentence, no part of this Administrator Guide may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Requests for such permission should be addressed to tandberg@tandberg.com.

Trademark

TANDBERG® is a registered trademark belonging to Tandberg ASA. Other trademarks used in this document are the property of their respective holders.
COPYRIGHT © 2008 –2009, TANDBERG
All rights reser ved.
Philip Pedersens vei 20
1366 Lysaker, Norway
Tel: +47 67 125 125 Fax: +47 67 125 234
E-mail: tandberg@tandberg.com

Disclaimer

The specifications for the Products and the information in this document are subject to change at any time, without notice, by TANDBERG.
Every effort has been made to supply complete and accurate information in this Administrator Guide, however, TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
INTELLECTUAL PROPERT Y RIGHTS
The Products that are covered by this Administrator Guide are protected under copyright, patent, and other intellectual property rights of various jurisdictions. Any applicable software licenses and any limited warrant y are located in the Copyright and License Notice section in this guide.
This Product is
COPYRIGHT © 2008 –2009, TANDBERG
All rights reser ved.

Patent Information

The products described in this manual are covered by one or more of the following patents:
US6,584,077 US5,838,664 US5,600,646
US5,003,532 US5,768,263 US5,991,277
US7,034,860 US7,010,119 EP01953201
US6.731.334 GB1338127
Other patents pending.
Please view www.tandberg.com/tandberg_pm.jsp for an updated list

Copyright and License Notice

The product that is covered by this Administrator Guide is protected under copyright, patent, and other intellectual property rights of various jurisdictions. This product is Copyright © 2009, Tandberg Telecom AS. All rights reserved. This product includes copyrighted software licensed from others.
A document describing the copyright notices and the terms and conditions of use can be found at: http://www.tandberg.com/docs
See the document: TANDBERG Codecs C90C60C20 Copyright and
License_Information (TC20).pdf.
IMPORTANT: USE OF THIS PRODUCT IS SUBJECT IN ALL CASES TO THE COPYRIGHT RIGHTS AND THE TERMS AND CONDITIONS OF USE REFERRED TO ABOVE. USE OF THIS PRODUCT CONSTITUTES AGREEMENT TO SUCH TERMS AND CONDITIONS.
D14324.04—DECEMBER 200 9
6
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Introduction
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Safety Instructions

For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.
Retain this manual for future reference.

Safety Instructions

Water and Moisture
Do not operate the apparatus under or near water – for example near a bathtub, kitchen sink, or laundr y tub, in a wet basement, near a swimming pool or in other areas with high humidity.
Never install jacks for communication cables in wet locations unless the
jack is specifically designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not place the product in direct sunlight or close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms.
Dust
Do not operate the apparatus in areas with high concentration of dust.
Vibration
Do not operate the apparatus in areas with vibration or place it on an unstable surface.
Power Connection and Hazardous Voltage
The product may have ha zardous voltage inside.
Never attempt to open this product, or any peripherals connected to the
product, where this action requires a tool.
This product should always be powered from an earthed power outlet.
Never connect attached power supply cord to other products.
In case any parts of the product has visual damage never attempt to
connect main power, or any other power source, before consulting service personnel
The plug connecting the power cord to the product /power supply serves
as the main disconnect device for this equipment. The power cord must always be easily accessible.
Route the power cord so as to avoid it being walked on or pinched by items
placed upon or against it. Pay par ticular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
Do not tug the power cord.
If the provided plug does not fit into your outlet, consult an electrician.
Never install cables, or any peripherals, without first unplugging the device
from its power source.
NOTE: The TANDBERG Profile 42”/52”/52”Dual/65” must be installed near a
socket-outlet. The socket-outlet shall be easily accessible after installation.
Servicing
Do not attempt to ser vice the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other ha zards, and will void the warranty. Refer all servicing to qualified service personnel.
Unplug the apparatus from its power source and refer servicing to qualified
personnel under the following conditions:
If the power cord or plug is damaged or frayed.
If liquid has been spilled into the apparatus.
If objects have fallen into the apparatus.
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being
dropped.
If the cabinet has been damaged.
If the apparatus seems to be overheated.
If the apparatus emits smoke or abnormal odor.
If the apparatus fails to operate in accordance with the operating
instructions.
Accessories
Use only accessories specified by the manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to report a gas leak in the vicinity of the leak.
D14324.04—DECEMBER 200 9
7
Profile series with Codec C60
A 级声明( A Class product declaration)
,在生活环境中,该产品可能会造成无线电干扰。在这
Contents
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Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
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Introduction
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Administrator Guide

FCC rules 15B, acc. to Class A limits

Applies to: TANDBERG Profile 42”/52”/52”Dual
Class A digital device, pursuant to par t 15 of the FCC Rules (For the US only).
Note : This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter ference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

EMC A-Class declaration

Applies to: TANDBERG Profile 42”/52”/52”Dual
声 明
此为 A 级产品
种情况下,可能需要用户对其干扰采取切实可行的措施。
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
D14324.04—DECEMBER 200 9
8
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Introduction
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Environmental Issues

Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transpor t and thereby reduce pollution. Our products have either none or few consumable parts ( chemicals, toner, gas, paper).
TANDBERG’s Environmental Policy
Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy
consumption, CO2 emissions, and traffic congestion
Provide products and ser vices that improve
qualit y of life for our customers
Produce products that can be recycled or
disposed of safely at the end of product life
Comply with all relevant environmental
legislation.
Digital User Guides
TANDBERG is pleased to announce that we have replaced the printed versions of our user guides with digital versions available on the TANDBERG web site: http://ww w.tandberg.com/docs. The environmental benefits of this are significant. The user guides can still be printed locally, whenever needed.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE - Waste Electrical and Electronic Equipment) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of waste electrical and electronic equipment sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heav y metals and brominated flame retardants to reduce the environmental impact of WEEE which is in landfill or incinerated.
TANDBERG has implemented necessary process changes to comply with the European WEEE Directive (2002/96/EC) and the European RoHS Directive (2002/95/ EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate recycling systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
Information for Recyclers
As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.
Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:
Model number of TANDBERG product
Your company’s name
Contact name
Address
Telephone number
E-mail.
D14324.04—DECEMBER 200 9
TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or visit our web page http://
www.tandberg.com/recycling if you need more
information on the collection and recycling system in your area.
9
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us

Getting started

Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Chapter 2
Getting started
This chapter introduces you to the video system and gets you up and going.
The guide has been divided into several chapters, all of which provide different information. You can access the chapters directly by clicking on the menu bar at the top of this page.
In this chapter...
System overview
Cable configurations
Using the remote control
Initial configurations
Waking up the system
Verify IP address settings
Setting a static IP address
Add the system to the network
Verify your settings
Date and time settings
Menu password
D14324.04—DECEMBER 200 9
10
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

System overview

See the installation sheet for the TANDBERG Profile 42” for instructions on how to install the system.
Codec C60
Full HD video
High resolution data sharing
Full HD Multisite
Rich I/O capabilities
PrecisionHD 1080p camera
Full HD Camera designed for visual communication with:
12 x optical zoom
Fast and precise pan, tilt and zoom
Monitor
42” Full HD LCD, 16:9, 1080 x 1920 resolution
Audio module
Wide band audio module supporting:
20 kHz AAC-LD
Full echo canceling
Stereo
Audio amplifier
Optimized DNAM for TANDBERG Profile providing crystal clear and natural audio.
TANDBERG Profile 42”
Ethernet cable
PC cable
Mic cable
Power cable
PrecisionHD 1080p camera
Monitor 42’’ Full HD LCD
In the bottom module:
Audio amplifier (DNAM)
TANDBERG Codec C60
Microphones
3 x Microphones
Remote control
1 x TANDBERG Remote Control TRC5
4 x AAA batteries
Foot stand
1 x Foot stand
Standalone, wheelbase or wall mounting
D14324.04—DECEMBER 200 9
Foot stand (standalone, wheelbase or wall mounting foot module)
Remote control with batteries
3 x Microphones with cables
11
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
System overview
See the installation sheet for the TANDBERG Profile 52” for instructions on how to install the system.
Codec C60
Full HD video
High resolution data sharing
Full HD Multisite
Rich I/O capabilities
PrecisionHD 1080p camera
Full HD Camera designed for visual communication with:
12 x optical zoom
Fast and precise pan, tilt and zoom
Monitor
52” Full HD LCD, 16:9, 1080 x 1920 resolution
Audio module
Wide band audio module supporting:
20 kHz AAC-LD
Full echo canceling
Stereo
TANDBERG Profile 52”
Ethernet cable
PC cable
PrecisionHD 1080p camera
Monitor 52’’ Full HD LCD
In the bottom module:
Audio amplifier (DNAM)
TANDBERG Codec C60
Audio amplifier
Optimized DNAM for TANDBERG Profile providing crystal clear and natural audio.
Microphones
3 x Microphones
Remote control
1 x TANDBERG Remote Control TRC5
4 x AAA batteries
Foot stand
1 x Foot stand
Standalone, wheelbase or wall mounting
D14324.04—DECEMBER 200 9
Mic cable
Power cable
Foot stand (standalone, wheelbase or wall mounting foot module)
Remote control with batteries
3 x Microphones with cables
12
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
System overview
See the installation sheet for the TANDBERG Profile 52” for instructions on how to install the system.
Codec C60
Full HD video
High resolution data sharing
Full HD Multisite
Rich I/O capabilities
PrecisionHD 1080p camera
Full HD Camera designed for visual communication with:
12 x optical zoom
Fast and precise pan, tilt and zoom
Dual monitor
Dual 52” Full HD LCD, 16:9, 1080 x 1920 resolution
Audio module
Wide band audio module supporting:
20 kHz AAC-LD
Full echo canceling
Stereo
Audio amplifier
Optimized DNAM for TANDBERG Profile providing crystal clear and natural audio.
Microphones
4 x Microphones
Remote control
1 x TANDBERG Remote Control TRC5
4 x AAA batteries
TANDBERG Profile 52” Dual
Ethernet cable
PC cable
Mic cable
Power cable
PrecisionHD 1080p camera
Dual 52’’ monitor Full HD LCD
In the bottom module:
Audio amplifier (DNAM)
TANDBERG Codec C60
4 x Microphones with cables
Remote control
with batteries Foot stand (standalone or wall mounting foot module)
Foot stand
1 x Foot stand
Standalone or wall mounting
D14324.04—DECEMBER 200 9
13
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
System overview
See the TANDBERG Profile 65” Installation Sheet for instructions of how to assemble the system.
Codec C60
Full HD video
High resolution data sharing
Full HD Multisite
Rich I/O capabilities
PrecisionHD 1080p camera
Full HD Camera designed for Visual communication with :
12 x optical zoom
Fast and precise pan, tilt and zoom
Monitor 65”
65” Full HD LCD, 16:9, 1080 x 1920 resolution
Audio module
Wide band audio module supporting:
20 kHz AAC-LD
Full echo canceling
Stereo
TANDBERG Profile 65”
Ethernet cable
PC cable
PrecisionHD 1080p camera
Monitor 65” Full HD LCD
In the bottom module:
Audio amplifier (DNAM)
TANDBERG Codec C60
Audio amplifier
Optimized DNAM for TANDBERG Profile 65” providing crystal clear and natural audio.
Microphones
3 x Microphones
Remote control
TANDBERG Remote Control TRC5
4 x AAA batteries
Foot stand
Foot stand (standalone or wall mounting)
D14324.04—DECEMBER 200 9
Mic cables
Power cable
Foot stand (standalone or wall mounting foot module)
Remote control
with batteries
3 x Microphones with cables
14
Profile series with Codec C60
!
Contents
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Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
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Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Codec cable configuration
The illustration shows you the basic setup when connecting the monitor, PC, camera, microphone, LAN and line voltage to the TANDBERG Codec C60.
Video to the camera
(HDMI to HDMI)
Camera control cable
(RJ45 to DSUB)
PC (video to DVI 3)
PC (audio to Line In 1)
INPUTS OUTPUTS TANDBERG Basic Setup
The main connectors for
1 1
TANDBERG basic setup are highlighted in orange.
Make sure the codec has been switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment.
D14324.04—DECEMBER 200 9
Profile 42”/52”/65”: Single monitor to DVI-I 2
Profile 52” Dual: Dual monitors to HDMI 1 and DVI-I 2
Microphones
LAN / Ethernet
Mains Power Cable
15
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Using the Remote Control

ARROW UP/DOWN: Use
the up and down arrow keys to navigate in the menu.
ARROW RIGHT: Press
the right arrow key to expand the selected menu item or to move to the right in a text field.
OK/SELECT: Press the OK/
Select key to confirm your choice or selection.
The functions keys in the upper part of the remote control reflects the soft keys on screen.
... and the middle part of the remote control is used to handle the video part of the call.
... while the lower part of the remote control resembles very much the keypad of a mobile phone
FUNCTION KEYS: Each key reflects
a soft key on screen and represents shortcuts and advanced functions.
ARROW LEF T: Press
the left arrow key to go one step back in the menu or to move to the left in a text field.
Batteries
Make sure the remote control has working batteries (4 x AAA batteries).
D14324.04—DECEMBER 200 9
MICROPHONE: Press the
Microphone key to toggle the microphones on/off.
VOLUME: Press
the + or on the Volume key to adjust the codec volume.
MUTE: Press the to
mute an incoming call.
PRESENTATION: Press the
Presentation key to show/hide a presentation.
ZOOM: Press
the + or on the Zoom key to zoom the camera in and out.
PHONE BOOK: Press
the Phone Book key to display the local phone book.
LAYOUT: Press the Layout
key to display the layout menu, then select a view in the menu.
HOME: Press the
Home key to go back to the main menu.
16
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Using the Remote Control, cont...
The functions keys in the upper part of the remote control reflects the soft keys on screen.
... and the middle part of the remote control is used to handle the video part of the call.
... while the lower part of the remote control resembles very much the keypad of a mobile phone
CALL KEY
INITIATE CALL: Select a name from the Phone book or enter the name, number or URI and press the Call key to initiate the call.
SHORTCUT TO RECENT CALLS: Use the Call button as a shortcut to Recent Calls when the Call menu is not visible.
END CALL, STANDBY:
Press the End Call key to end a call, or when idle, press and hold the key to go into standby mode.
CLEAR: Press the Cancel
key to remove characters in a text field.
Waking up the system
Press any key on the remote control to wake up the system.
ALPHANUMERIC KE YPAD
Use the keypad in the same way as you would use a cellular phone.
0-9, a-z, period (.), @, space, *:
Press a key repeatedly to toggle between the options displayed on each key.
abc/123 #: Press the # key to
toggle bet ween lower case characters and numbers.
IR sensor range (DIP switch setting )
The IR sensor has a short and long range. Open the battery cover and remove the batteries to set the DIP switch.
Short range (1 m): Move the DIP switch down
Long range: Move the DIP switch up.
D14324.04—DECEMBER 200 9
Press the HOME key to show the menu on screen
Touch the rubber line sensors along the sides to wake up the system
The DIP switch
17
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Initial configurations
Before you can start making calls with the system you will need to set the IP address, add the system to the network and check if the date and time settings needs to be adjusted. When starting up the system the first time the menu password is not set. But, when done it is recommended to set a menu password to get access to the Advanced configuration menu.

Waking up the system

1
2
If no menu on screen, press Home ( ) on the remote control to show the menu on screen.
If the system does not show any menu on screen:
1. Make sure the monitor has been turned on
2. Make sure the remote control has the batteries installed
3. Make sure the codec has been turned on
4. If the system has just been turned on, wait a few minutes to allow the
system to startup

Verify IP address settings

How to go to the System Information page to verify the IP address:
1. Navigate to Settings > System Information to open the System
information page.
Password protection of the Advanced menu
If a menu password has been set you will be asked to enter a password to get access to the Advanced menu. By default, the menu password is not set when starting up the system for the first time.
After having finished the initial configurations it is recommended to define an menu password.

If you need to set a static IP address

3
How to set the static IP address:
1. Navigate to Settings > Advanced > IP settings.
2. Set IP Assignment to Static. Press OK ( ) to save the change.
3. Enter the IP Address, Subnet Mask and Gateway address in the address fields. The
sequence is shown below.
4. Navigate to OK to save the changes, or Cancel to leave without saving.
5. Press Home ( ) to exit.
192.168.1.1
255.255.255.0
192.168.1.1
2. When the IP address is automatically assigned from a DHCP server, the
3. Press Home ( ) to exit.
D14324.04—DECEMBER 200 9
network IP address of the codec is shown on the System Information page.
18
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Adding the system to the network

4 5
Your service provider should have provided you with the information you need to get online.
For H.323 type of communication, this will include such things as system
name, H.323 alias, gatekeeper address, etc.
For SIP type of communication, similar type of information will be supplied.
For networks administrated through TMS (TANDBERG Management Suite),
your TMS administrator will be able to assist you when configuring.
The H.323 and SIP profiles are configured from the Advanced configurations menu:
Navigate to Settings > Advanced > Advanced configuration and make a search for H323 or SIP, or select H323 > Profile 1 or SIP > Profile 1 from the menu
Expand the items in need of modification and enter the information supplied by
your ser vice provider.
Configure the H.323 Profile in the
Advanced configuration menu
ADVANCED CONFIGURATION
Configure the SIP Profile in the
Advanced configuration menu
ADVANCED CONFIGURATION
6

Verify your settings

We strongly recommend that you verify the settings by inspecting the System Information list.
You do this by accessing the System Information in the same way as you did when you verified you IP address setting.
1. Navigate to Settings > System Information
2. Verify the previous configurations.
If you successfully registered to a Gatekeeper the Status will show
Registered. If the registration failed the Status will show Not registered.
If you successfully registered to a SIP server the Status will show
Registered. If the registration failed the Status will show Not registered.
3. Press Home ( ) to exit.

Adjusting the date and time settings

Verify the date and time to see if the date and time settings need to be adjusted. The date and time is located in the upper right corner on screen.
How to adjust the date and time settings:
1. Navigate to Settings > Date and time
D14324.04—DECEMBER 200 9
firstname.lastna me@ company.com
2. When Set date and time is set to Auto there will be an automatic update of
the date and time settings. If you want to manually adjust the date and time settings, select Manual and enter the Day, Month, Year and Time. After having adjusted the settings manually you can set the Set date and time back to Auto for automatic update.
3. Select the appropriate Time zone from the list of GMT time zones.
4. Select the appropriate Date format from the list.
5. Select the appropriate Time format from the list.
6. Press Home ( ) to exit.
19
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
Getting started
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

Setting a menu password

7
It is highly recommended to define a password to access the Advanced menus. Changing these settings may affect the behavior of the system and should be done by the system administrator.
NOTE! The menu password will only apply to the Advanced menu. The codec and
the web interface can be password protected with an administrator password. See the Password protection section in the Appendices for a detailed description.
NOTE! When you define or change a password make sure you save a copy of the
password in a safe place.
How to set the menu password
Navigate to Settings > Advanced > Change password
1. On the remote control, press the # key to toggle between lower or upper case
characters and numbers: abc/ABC/123
2. Enter the menu password. The password you enter is hidden, as each
character is replaced with a star (*).
3. Navigate to Save to save the changes, or Cancel to leave without saving.
4. Press Home ( ) to exit.
D14324.04—DECEMBER 200 9
20
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us

About the menus

Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Chapter 3
About the menus
In this chapter...
Explains the menu system
D14324.04—DECEMBER 200 9
21
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus

The Settings menu

The Settings library
Cameras
Appendices
Contact us
About the menus
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
About the menus
The menu path to the Advanced configuration menu:
1. The Home menu
2. The Settings menu
3. The Advanced menu
4. The Advanced configuration menu
The user documentation structure
The Administrator Guide explains all settings
found in the Advanced and Advanced configuration menus.
The User Guide explains how to make use
of the video system, which includes making calls and explaining about the settings found in the Home menu, Set tings menu and the Programmable softbuttons from the Advanced menu.
Navigating in the menus
Use the remote control to navigate in the menus:
Use the arrows down/up to select a menu item
Use the arrow right to expand the selection
Use the arrow left to go one step back
Changing a value
Select a value from a drop down list and press
the OK button to save, or press the left arrow to leave without saving.
Enter a value/text in a value/text field. Press
Save to save the change or Cancel to leave without saving.
Download the TANDBERG user guides from the web site. Go to: http://www.tandberg.com/docs

The Home menu

The Home menu is explained in the TANDBERG Profile User Guide.
Call: Menu for making calls.
Presentation: Select a presentation source.
Camera control: Control the camera settings.
Settings: Configure the system.
The Settings menu
The Set tings menu is explained in the TANDBERG Profile User Guide.
Layout: Select screen layout, including selfview.
Main source: Select the main video source.
Call settings: Configure the default bit rate and auto answer settings.
Language: Select the preferred menu language.
Date and time: Configure date and time settings.
Sounds and alerts: Select a ring tone, the ring tone volume and key tone.
Wallpaper: Select the background picture on screen
System Information: See an overview of the system configurations
Advanced: Configure the advanced settings.
Restart: Select this option to restar t the system.

The Advanced menu

NOTE! The Advanced menu can be password protected with a menu password.
Programmable sof t buttons: User defined soft-buttons for selecting main video source,
camera presets or speed dial.
Audio input levels : Lets you see a visual overview of the audio input levels.
IP settings: Lets you configure the IP settings.
Advanced configuration: Lets you configure the system settings.
Change password: Lets you change the menu password.
D14324.04—DECEMBER 200 9
22
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
The settings menu
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Chapter 4

The system settings menus

In this chapter...
Explaining the system
settings menus
D14324.04—DECEMBER 200 9
23
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
The settings menu
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide

The Advanced menus

Changes in the Advanced menus settings may affect the behavior of the system and should be configured by the system administrator.

How to change a value

Select a value from a drop down list and press
the OK button to save, or press the left arrow to leave without saving.
Enter a value/text in a value/text field. Press
Save to save the change or Cancel to leave without saving.

Description of each setting

Each of the settings in the Advanced configuration menu is explained in the Settings library section. Press the Settings library in the menu on top of the page to go to this section.
D14324.04—DECEMBER 200 9
The Advanced menu can be password protected. If so, type in the password and press OK to proceed or Cancel to go back to the Set tings menu.
24
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
The settings menu
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
The Advanced configuration menu
The Advanced configuration menu contains all the system settings, included the IP settings which also are available in the Advanced menu.

The search functionality

On the remote control, press the # key to toggle between lower or upper case characters and numbers: abc /ABC/123
When searching for words like “H323”, “SIP” or “key”, all settings with these characters in the name will be listed.
• Search: Enter the as many characters as
needed until the setting you are searching for displays in the list.
• Refine the search: Add or remove characters
until you get the desired result.
• Clear: Remove all characters to return to the
main view.
Search
Enter the as many characters as needed, until the setting you are searching for displays in the list.
Example 1: Search for “sip” to see all the SIP settings.
first name.l astna me@ compa ny.com
192.168.10.1
Example 2: Search for H323. In this case it is sufficient to enter “h3” to display all the H323 settings.
D14324.04—DECEMBER 200 9
first name.l astna me@ compa ny.com
192.168.10.1
25
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
The settings menu
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
The Advanced menu

How to change the menu password

If a menu password has been set you will be asked to enter a password to get access to the Advanced menu.
When turning on the system for the first time, the password is not set.
NOTE! The menu password will only apply to the
Advanced menu. The codec and the web interface can be password protected with an administrator password. See the Password protection section in the Appendices for a detailed description.
When you define or change a password make sure you save a copy of the password
!
in a safe place.
Setting a menu password
1. On the remote control, press the # key
to toggle between lower or upper case characters and numbers: abc/ABC/123
D14324.04—DECEMBER 200 9
2. Enter the password. The password you
enter is hidden, and each character is replaced with a star (*).
3. Press Save to save the changes, or
Cancel to leave without saving.
4. Press Home ( ) to exit.
The Advanced menu can be password protected. If so, type in the password and press OK to proceed or Cancel to go back to the Set tings menu
26
Profile series with Codec C60
Contents
Introduction
Getting started
About the menus
The Settings menu
The Settings library
Cameras
Appendices
Contact us
The Settings library
Contents Introduction Getting started About the menus The settings menu Settings Library Cameras Appendices Contact us
Administrator Guide
Chapter 5

The system settings library

This chapter gives a detailed description of the advanced system settings
The advanced settings defines the system settings and are structured in a hierarchy, making up a database of system settings.
Changes in the system settings may affect the system and should be done by the system administrator
In this chapter...
Audio
Cameras
Conference
H323 Profile
Network
Network Services
Phone Book Server
Provisioning
Serial Port
SIP Profile
Standby
System Unit
Video
Experimental
D14324.04—DECEMBER 200 9
27
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