© Tandberg Data ASA
May
2006
TM
StorageLoader
INSTALLATION AND USER MANUAL
TANDBERG DATA ASA
P.O. Box 134 Kjelsås
N-0411 OSLO, NORWAY
Phone + 47 22 18 90 90
Telefax + 47 22 18 95 50
www.tandberg.com
Part No. 433061-04
Related publications available from Tandberg Data ASA:
Part No.
432980
433060
Title
Tandberg Data StorageLoader SCSI Interface Functional
Specifications
Tandberg Data StorageLoader Quick Installation
.
Guide
This publication may describe designs for which patents are granted or pen
information, Tandberg Data ASA conveys no license under any patent or any other rights.
Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA
assumes no responsibility for any errors, which may ap
It is the policy of Tandberg Data ASA to improve products as new techniques and components
become available. Tandberg Data ASA therefore reserves the right to change specifications at any
time.
We would appreciate any comments on this publication.
pear in this publication.
ding.
By publishing this
Table of Contents
1. About This Manual
2. General Information
2.1 Models
2.1.1 Capacity
2.1.2 Data Transfer Rates
2.2 Product Description
2.2.1 Front Panel
2.2.2 Internal Components
2.2.3 Rear Panel
3. Installation
3.1 Performing the Installation
4. Operation and Configuration
4.1 System Power-On
4.2 Front Panel Display Modes
4.2.1 Menus
4.2.2 Dialogs
4.2.3 Messages
4.2.4 Status and Information
4.3 Main Menu
4.4 Setup Menu
4.4.1 StorageLoader setup
4.4.2 SCSI Setup
4.4.3 Remote Management setup
4.5 View Data Menu
4.5.1 StorageLoader Info
4.5.2 Drive Info
4.5.3 Remote Management Info
4.5.4 Statistics
4.6 Utiliti
4.6.1 The Maintenance Menus
4.6.2 The Diagnostics Menu
4.6.3 Set Password
4.7 Cartridge Handling
4.7.1 Cartridge Slot Numbers
4.7.2 Moving Cartridges to and from the Drive
4.8 Magazine Handling
4.8.1 Removing the Magazine fr
4.8.2 Inserting Cartridges into the Magazine
4.8.3 Removing Cartridges from the Magazine
4.8.4 Inserting a Magazine into the Unit
4.8.5 Manual/Emergency Release of Magazines
4.9 Standby Functionality
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5. Remote Management
StorageLoader Installation and User Manual
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1
Tandberg Data
About This Manual
5.1 Remote management configuration
5.1.1 Quick start guide
5.1.2 Enabling the RMI without rebooting
5.2 Remote managemen
t web pages
5.2.1 Information Boxes
5.2.2 StorageLoader Start Page
5.2.3 Status Page
5.2.4 Settings Pages
5.2.5 Command Page
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5.2.6 Maintenance Pages
6. Maintenance
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6.1 Using the Cleaning Cartridge
6.1.1 Running an Installed Cleaning Cartridge
6.1.2 Removing the Cleaning Cartridge
6.2 In
stalling Firmware Upgrades
6.2.1 Firmware Upgrade via SCSI
6.2.2 Possible Upgrade Problems
6.3 Embedded Diagnostics
6.4 Reinstalling the Transport Lock
6.4.1 Transport Lock Inst
6.5 Field Replaceable Units (FRUs)
6.5.1 FRU Drive Tray Assy DLT VS160 SCSI
6.5.2 FRU Drive Tray Assy 420LTO
6.5.3 FRU Power Supply
6.5.4 FRU Fan
6.5.5 FRU Magazine
6.5.6 FRU Filter
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allation Procedure
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7. Troubleshooting
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7.1 How to Take Memory Dumps of the Loader
7.2 How to Take Memory Dumps of the Drive
7.3 Hardware checking
7.4 Software
checking
7.5 Verifying Recent Changes
7.6 Trouble shooting matrix
7.7 The Error Screen
7.8 Error Codes
Appendix A
–
Specifications
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...................................72
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A.1 Mechanical Dimensions and Weight
A.2 Power
A.3 Vibration Specifications
Requirements
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A.4 Mechanical Shock Specifications
A.5 Drop
A.6 Climatic Specifications
A.7 Noise Specification
A.8 Product Reliability
Appendix B
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–
Spare parts/Accessories
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StorageLoader Installation and User Manual
Tandberg Data
Remote Management
Table of Figures
Figure 2.1 Overview of Tandberg Data StorageLoader 1U
Table 2
Table 2
Figure 2.2 Front panel of the StorageLoader
Figure 2.3 Internal components of the StorageLoader
Figure 2.4 Cartridge magazines
Figure 2.5 Rear panel of the StorageLoader
Figure 3.1 Rack Mounting kit
Figure 3.2 Rack mount rail
Figure 3.3 Mounting the Rack mounting kit to a rack
Figure 3.4 Rack mounting kit mounted in rack
Figure 3.5 Slide the StorageLoader in from the front
Figure 3.6 Fasten the front of the StorageLoader to the rack
Figure 3.7 Fasten the rear of the StorageLoader to the rails.
Figure 3.8 Main Power switch, fuse holder and power cord
Figure 3.9 Robotics lock marked with red plastic tab
Figure 3.10 SCSI cable and SCSI terminator connection
Figure 3.11 Positioning of bar code label for LTO cartridges.
Figure 3.12 Positioning of bar code label for DLT cartridges.
Figure 4.1 Power-on Screen
Figure 4.2 Snapshot while running Inventory
Figure 4.3 The Default screen
Table 4-1 Robot Operation Statuses
Table 4-2 Drive Operation Statuses
Figure 4.4 Standard Menu Layout
Figure 4.5 The Complete Menu Tree
Figure 4.6 Standard Dialog Layout.
Figure 4.7 Dialog layout, entering discrete value
Figure 4.8 Slot dialog layout.
Figure 4.9 Predefined options, showed one at the time.
Figure 4.10 A default screen.
Figure 4.11 Load to Drive
Figure 4.12 Load to Drive
Figure 4.13 Empty Drive Message
Figure 4.14 Removing magazine
Figure 4.15 Magazine eject
Figure 4.16 Removing the magazine from the loader
Figure 4.17 Gently push the cartridge into th
Figure 4.18 Push the release knob towards the cartridge to eject
Figure 4.19 Cartridge position after manu
Figure 4.20 Push magazine until it clicks into place
Figure 4.21 Pointing out hole used to i
Figure 4.22 Magazine release tool in use
Figure 5.1 Navigation Menu
Figure 5.2 Remote Management Start Page
-1
-2
connection
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slot
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Data Storage Capacity
Data Transfer Rates
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e magazine slot
al release from magazine
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nsert release tool
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44
Tandberg Data
About This Manual
Figure 5.3 Remote Management Status Page
Figure 5.
Figure 6.1 Transport lock marked with red plastic tab
Figure 6.2 Field Replaceable Units
Figure 6.3 Replacing the tape drive
Figure 6.4 Rear of the tape drive
Figure 6.5 Releasing the tape drive
Figure 6.6 Guide cartridge mounting
Figure 6.7 Correct position of Gu
Figure 6.8 Replacing the tape drive
Figure 6.9 Rear of the tape drive
Figure 6.10 Releasing the tape drive
Figure 6.11 Exchanging a defective power supply
Figure 6.12 Removing the fixing screw
Figure 6.13 Fan power
Figure 6.14 Removing the back panel cover plate
Figure 6.15 Removing the fan
Figure 6.16 Notch in chassis for fan cable
Figure 6.17 Replacing dust filter
Figure 7.1 Error Code Page
Figure 7.2 Example of detailed information
Figure 7.3 Example of further detailed information
Figure 7.4 Example of action
Figure 7.5 Warning message concerning reboot
Table A - 1 StorageLoader Mechanical Dimensions and Weight
Table A - 2 StorageLoader Power Requirements
Table A - 3 StorageLoader sine sweep levels
Table A - 4 StorageLoader random vibrati
Table A - 5 StorageLoader mechanical shock levels
Table A - 6 StorageLoader drop test
Table A - 7 StorageLoader temperature specification
Table A - 8 StorageLoader humidity specification
Table A - 9 StorageLoader altitude specification
Table A - 10
Table
4 Remote Management Command Page
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ide cartridge mounting
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85
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StorageLoader noise specification
B - 1 List of spare parts and accessories
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on levels
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Table of Tables
Table 2
Table 2
Table 4
Table 4
Table A
Table A
Table A
Table A
Table A
4
-1
Data Storage Capacity
-2
Data Transfer Rates
-1
Robot Operation Status
-2
Drive Operation Status
-1
-2
-3
-4
-5
StorageLoader Mechanical Dimensions and Weight
85
StorageLoader Power Requirements
StorageLoader sine sweep levels
StorageLoader random vibration levels
Storag
eLoader mechanical shock levels
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StorageLoader Installation and User Manual
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Tandberg Data
Remote Management
Table A
Table A
Table A
Table A
Table A-10
Table B
1. About This Manual
This manual describes how to install and use the Tandberg Data
StorageLoader for 420LTO and DLT VS160 tape drives. It is
intended for use by anyone who would install, use and maintain
the device.
Chapter 2:
Chapter 3: Installation
-6
-7
-8
-9
-1
StorageLoader drop test
StorageLoader temperature specification
StorageLoader humidity specification
StorageLoader altitude specification
StorageLoader noise specification
List of spare parts and accessories
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..............
General Information gives a product description of the
StorageLoader.
describes how to install the device.
90
90
91
91
91
92
Chapter 4:
Chapter 5:
Chapter 6: Maintenance
Chapter 7: Troubleshooting
AppendixA:
Appendix B:
Operating and Configuration describes how to use the
local interface, how to configures the device, and how
to handle the cartridges and mag
Remote Management describes the functionality of the
Remote Management via the Ethernet.
describes cleaning and upgrading
procedures, and how to prepare the StorageLoader for
shipping.
you are having problems with the StorageLoader.
Tandberg Data StorageLoader 1U.
Spare parts and Accessories lists all accessories
and spare pa
Specifications
azines.
lists possible areas to investigate if
lists the specification data for the
rts with part number.
2. General Information
TM
Tandberg Data
loader designed for secure, reliable, unattended system backup.
The loader can be mounted in a 19” rack or used as a tabletop
unit. Its height is 1U.
The loader is equipped with a
420LTO tape drive
magazines.
Storage
and has room for 8 cartridges in two 4
Loader
is a compact tape cartridge
Tandberg
DLT VS160, 220LTO or
-
cartridge
Figure
The entire system is under host control via an industrySCSI interface. Its robotic tape handling is both rugged and simple
for utmost reliability
The key features of the StorageLoader
2.1
Overview of Tandberg Data StorageLoader 1U
include:
Two removable cartridge magazines, each with space for
four cartridges
Integrated Bar Code Reader
Magazine release under system control
Low Voltage Differential (LVD) / Single-Ended (SE) SCSI
Interface
On-board Diagnostics
Remote management
Operators interface with front panel display and four control
buttons
(Optional on some models)
standard
Standby functionality
Replaceable dust filters
Tape drive, magazines, power supply and fans are Field
Replaceable Units
(FRUs)
StorageLoader Installation and User Manual
7
Tandberg Data
Models
model, refer to Appendix A.
Review the
Chapter. 3 before you power up the unit for the first time.
.For additional specification information for this
2.1.1 Capacity
StorageLoader Model
Tandberg
StorageLoader
Tandberg
StorageLoader
LTO1
LTO2
*** IMPORTANT ***
READ ME FIRST
Operation
caution at the beginning of
and Configuration
Cartridge
Capacity
(Native)
100GB
200GB
Cartridge
Capacity
(Comp 2:1)
200GB
400GB
Magazine
Capacity
(Native)
800 GB
1.6TB
Magazine
Capacity
(Comp 2:1)
1.6TB
3.2TB
Tandberg
StorageLoader
Table 2
-1
VS160
Data Storage Capacity
80GB
2.1.2 Data Transfer Rates
Storag
Tandberg
StorageLoader LTO1
Tandberg
StorageLoader LTO2
Tandberg
Storag
Table 2
eLoader Model
eLoader VS160
-2
Data Transfer Rates
Maximum Sustained
Rate, Native
16MB/s
57.6GB/hr
24MB/s
86.4GB/hr
8MB/s
28.8GB/hr
160GB
640GB
1.28TB
Maximum Sustained
Rate, Compressed
32MB/s
115.2GB/hr
48MB/s
172.8GB/hr
16MB/s
57.6GB/hr
2.2
The StorageLoader has several features designed to increase the
ease of use and utility of the product, such as:
8
Product Description
Two removable magazines allow for easy management of
data sets or archival storage. For the StorageLoader each
magazine has room for four cartridges.
A menu-driven operator control panel interface with backlit
LCD provides easy control for configuration and diagnostic
activiti
es.
StorageLoader Installation and User Manual
Tandberg Data
An Ethernet connection allows for management by an
operator with a standard web browser on a remote
computer. The remote operator can do most of the
operations that can be done through the front panel, such as
monitoring the loader’s status and downloading statistical
and diagnostic information.
For information on the installed tape drive; see the tape drive
manuals referred to in chapter 1.
2.2.1 Front Panel
The Front Panel includes the User Control Panel with LCD display,
four Control Buttons, two LED indicators and a Standby switch.
The bezels of the two magazines are also visible from the front.
Operation and Configuration
Magazine
front bezel
Figure 2.2 Front panel of the StorageLo
LCD – liquid crystal display
The display is a backlit 122 x 32, dot-matrix graphical display that
can show four lines of 20 characters.
In various modes of operation, the display panel screens and
contr
ol buttons allow you to do the following:
Enter settings for StorageLoader configuration
Issue operational commands
View StorageLoader status and information
Test StorageLoader functionality
LED
indicators
Standby
switch
LCD
display
ader
Control
buttons
Magazine
front
bezel
Control Buttons
The labels for the four control buttons are displayed in the corners
of the LCD. All buttons have “soft labeling” for different modes of
operation (i.e., the functions and labels of the buttons change
during different activities). The actual soft label for each button for
StorageLoader Installation and User Manual
9
Tandberg Data
any activity is always visi
LED Indicators
The two LED indicators are green and amber. They indicate the
StorageLoader activity as follows:
Green LED on: The StorageLoader is either running or ready
for operation.
Green LED blinking: Short blinks followed by long intervals
indicate that the loader is in low power standby mode.
Amber LED on: Fault LED, the StorageLoader has
encountered an electrical or mechanical failure.
Both LED’s off: The StorageLoader is offline. This is the case
while the loader is initializing, after power-on, and when a
magazine is removed.
ble on the display.
Operation
and Configuration
Standby Switch
A switch on the front panel provides a Loader Standby. If the
switch is pushed when the loader is active, the loader will complete
the current operation and go off line and enter standby mode, see
more details in chapter
Magazine Front Bezel
The front bezel of the magazines is visible from the front.
magazine handling is described in detail in chapter
Handling.
4.9, Standby Functionality
.
All
4.8, Magazine
10
StorageLoader Installation and User Manual
Slot 1
Drive
Slot 2
Slot 4
Slot 3
Slot 8
Slot 7
Slot 6
Slot 5
Tandberg Data
Internal Components
The StorageLoader features the main internal components shown
in the figure below.
Left magazine
Power Supply
C
Robotics
module
artridges
Operation and Configuration
Front panel
Figure 2.3 Internal components of the StorageLoader
Tape Drive
The StorageLoader is equipped with one tape drive, which is
located in the centre in the back of the loader. The drive is a fieldreplaceable unit (FRU) that can be removed/ replaced while the
loader is mounted in a rack. See section
Assy DLT VS160 SCSI, section
and
420LTO.
Robotics Module
The robotic cartridge handling mechanism moves cartridges
between the cartridge slots in the two magazines and the tape
drive.
Right magazine
6.5.2, FRU Drive Tray Assy
6.5.1, FRU Drive Tray
220LTO
Barcode Reader
The
models
Please note that StorageLoader specific bar code labels need to be
used to achieve correct operation of the bar code reader.
StorageLoader Installation and User Manual
barcode reader is standard and an optional part on some
. When mounted, it is integrated in the Robotics Module.
11
Tandberg Data
Cartridge Magazines
There are two removable magazines (FRUs), each holding four
tape cartridges, see figure 2.4. The magazine includes design
features to ensur
stay securely seated. All magazine handling is described in detail in
section
The Cartridge Slots in the magazines are numbered as shown in
figure 2.3
e that cartridges are always inserted correctly and
4.8, Magazine Handling
Operation
.
and Configuration
Figure 2.4 Cartridge magazines
Power Supply
The power supply regulates the electrical power supplied to the
device. It is easily removable (FRU) for quick field service; see
section
6.5.3, FRU Power Supply
.
12
StorageLoader Installation and User Manual
Tandberg Data
2.2.2 Rear Panel
The figure below shows the rear panel of the StorageLoader.
Main
Power
switch
F
igure 2.5 Rear panel of the StorageLoader
Two Integrated Cooling Fans
The rear panel contains two forced-air cooling fans, which draw air
inward through the front and expel it out in the back. The fans will
start whenever the drive is operating or when the internal
temperature in the StorageLoader gets too high. The cooling fans
are field replaceable units, see section
Fuse
Power cord
connection
Operation and Configuration
Fan
Back panel
cover plate
Fan
6.5.4, FRU Fan
SCSI
connectors
Ethernet
port
.
Main Power Switch/ Fuse/Pow
The main power switch is found on the rear of the loader on the
power supply bracket. The power switch, the fuse holder (with a
250V 2A (H) fuse) and the AC power cord connection are combined
in one common unit.
SCSI Interface Connectors
The StorageLoader has two shielded 68-pin VHDCI SCSI
connectors on the rear panel. The connectors are used for
connecting the tape drive and the StorageLoader to a SCSI bus.
These connectors can link to the following:
A shielded male VHDCI SCSI cable
A
shielded male VHDCI SCSI terminator.
Ethernet Port
This port is for the Remote Management system and allows you to
connect the StorageLoader to a 10/100 BaseT Ethernet network.
er cord connection
Back Panel Cover Plate
Removing the Back Panel Cover Plate gives you access to all the
field-replaceable units located at the back of the StorageLoader.
StorageLoader Installation and User Manual
13
Tandberg Data
3. Installation
This chapter provides step-by-step instructions on how to properly
prepare and install the Tandberg Data StorageLoader.
WHEN POWERING UP THE
Operation
and Configuration
READ ME FIRST
CAUTION! !
YOU MUST REMOVE THE
ROBOT TRANSPORT LOCK
UNIT FOR THE FIRST
OR IT WILL NOT OPERA
TE.
TIME
SEE THE PROCEDURE ON
3.1
To install the StorageLoader, complete the following steps.
Step 1. Unpacking the StorageLoade
Carefully unpack the unit from the shipping container. Save the
container and packing materials in case you need to transport the
StorageLoader in the future. The packaging is specifically designed
for the loader to ensure it is not damaged during transp
Review the contents of the shipping container to be sure that all
parts were included in the shipment. A standard package for the
StorageLoader consists of the following items:
Performing the Installation
A factory-assembled StorageLoader unit containing two
cartridge magaz
ines.
THE FOLLOWING PAGES
r
ortation.
.
14
A Standard Accessory Kit containing:
- 1 The Tandberg Data StorageLoader CD containing
all manuals
-
1 Printed copy of the Quick Installation Guide
-
1 Warranty/Registration Card
-
Rack Mount Hardware Kit
StorageLoader Installation and User Manual
Tandberg Data
There will be variations of this list.
I
nstallation guide shipped with the StorageLoader.
Note: The StorageLoader contains no cartridges before shipment.
Step 2. Installing the StorageLoader in a Rack
- 2 Line Power Cords: one for USA/Japan and one for
Eu
ropean power outlets
-
1 VHDCI SCSI Interface Cable
-
1 68-pin VHDCI LVD/SE SCSI Terminator.
-
1 Ethernet cable
-
Tool for Emergency Magazine Release
-
30 StorageLoader specific Bar code labels
Please
Operation and Configuration
also
refer to your Quick
The StorageLoader is designed for use in 19” rack system using 1U
of rack space. The length of the power cord and the SCSI cable
may restrict the placement.
Attention:
horizontal position. Do not attempt to operate the StorageLoader
in any other position than horizontally.
The airflow around the front and back of the StorageLoader
is not obstructed.
There is a minimum of 60cm free space in front of the unit to
allow the operator to safely remove the magazines.
The display and operator controls are easily accessed.
The StorageLoader is away from the floor , and in a clean
environment with temperature within specification, see
Appendix A.
The Rack Mounting Kit includes the following items:
The StorageLoader is designed to operate in a
Also make sure that:
Rail Left Assembly
Rail Right Assembly
Screw M6x12 (6 pieces)
Screw M5x8 (2 pieces)
Recommende
StorageLoader Installation and User Manual
d mounting tools:
15
Tandberg Data
Folding rule or tape measure
Screwdriver
7 mm open-end wrench
Note:
Before mounting the rails into the rack, dismount the rails from the
loader and remove the spacers between t
The rails are mounted to the loader during transportation.
Back
Operation
he rails and the loader.
and Configuration
Rail Left Assembly
Figure 3.1 Rack Mounting kit
Installing the Rack Mounting Kit
Determine the proper position of the rails in the rack.
Rail Right Assembly
Front
Caution:
StorageLoader, hazardous conditions can be the result of uneven
mechanical loading of a rack.
16
Consider rack stability when deciding where to place the
StorageLoader Installation and User Manual
Tandberg Data
StorageLoader 1U uses 1U of
vertical rack space. The rails
must be installed in a full U
position (The bottom of the
rails must be aligned with the
bottom of a U), see figure 3.2.
Operation and Configuration
Figure 3.2 Rack m
Installing the “Rail Left Assembly”
1.
Measure the length between the rear rack mount rails and
the front rack mount rails. If the measurement is shorter
than the StorageLoader, move the two sets of screws
M4x12, washers and nuts shown in Figure 3.
2.
Adjust the “Rail Left Assembly” to fit the measurement in
step 1.
3. Use a 7 mm open-end wrench together with the screwdriver
to tighten the two M4x12 screws to fix the rail length.
Note: Using more than two screws will increase the stability
of the Rack M
4.
Place the “Rail Left Assembly” on the left side of the rack,
between the rear rack mount rail and the front rack mount
rail.
5.
Mount the “Rail Left Assembly” at desired height using one
M6x12 screw in front (upper hole in rail only) and two M6x1
screws at the backside.
ounting Kit.
See figure 3.4.
ount rail
3.
2
Installing the “Rail Right Assembly”
Follow the instruction for left side only using the “Rail Right
Assembly” on the right side of the rack.
StorageLoader Installation and User Manual
17
Step 5
(Screw
M6x12)
Tandberg Data
Step 3
(Screw M4x12,
nut and washer)
Rear Rack
Mount Rail
Step 1
Step 2
Use these holes
if rack depth is
equal or longer
than the
StorageLoader
Operation
Step 5
(Screw M6x12)
and Configuration
Step 1
Holes to be
used if rack
depth is short
than the
StorageLoader
Front Rack Mount Rail
er
Figure 3.3 Mounting the Rack mounting kit to a rack
Figure 3.4 shows step 5 in the
description:
Rack mounting kit mounted in
rack with one screw M6x12 in
upper hole on both left and right
side.
On the rear side two screws
must be used on both left and
right side.
Totally six screws are used to
install the “rack mou
the rack.
Figure 3.4 Rack mounting kit
nting kit” to
mounted in rack
Mounting the StorageLoader to the Rack
Make sure that all the screws in the Rack Mounting Kit are
tightened properly before installing the StorageLoader in the rack.
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StorageLoader Installation and User Manual
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Slide the StorageLoader on the rails from the front of the rack, as
shown in figure 3.5. Then fix the StorageLoader using one M6x12
screw in front of the rack on both left and right side (see figure
3.6) and one M5x8 on the backside of the Rack Mounting Kit on
both left
and right side (see figure 3.7).
Operation and Configuration
Figure 3.5 Slide the StorageLoader in
from the front
Figure 3.7 Fasten the rear of the StorageLoader to the rails.
How to dismo
Make sure that you have disconnected all the cables before you
start dismounting the StorageLoader from the rack.
Unscrew the M5x8 screws at the back of the rack mounting kit.
(See figure 3.7)
Use one M5x8 screw on both left
and right side (M5-thread) to
fasten the StorageLoader to the
rails’ backside.
unt the StorageLoader from the rack
Figure 3.6 Fasten the front of the
StorageLoader to the rack
Unscrew the M6x12 screw at the front of the rack. Note that you
only unscrew the lowest screw. (See figures 3.5 and 3.6)
Slide the StorageLoader gently out of the rack. Note that the
StorageLoader’s weight is 14.6kg!
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19
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Step 3. Connecting Power Cable
The StorageLoader is offered both w
-
DC connection.
This version is offered with special connector and This is described in appendix. A2. Please note grounding
requirements
AC connection
Before connecting the StorageLoader to your host computer
system you should run the self-diagnostic of the unit. This
preparation requires power to the StorageLoader. Go through the
following steps to perform this test:
1.
Use the power cables from the accessories included in the
shipment. Make sure you select the power cord suited for
your power system.
and special connector
Operation
ith AC and DC connection.
.
and Configuration
48 VDC volt
age
.
2.
Plug the power cable into the rear of the StorageLoader (see
figure 3.8). Plug the other end of the cable into a properly
grounded electrical outlet.
Note: Reliable earthing depends on earthing in the AC electrical
outlet, in which the StorageLoader’s power cable is connected.
Adding the StorageLoader to an existing rack installation can cause
a leaking current fault condition because of the summation of the
leaking currents. For security, a 250V 2A (H) fuse is located near
the power switch.
3. Turn on the StorageLoader
by switching the Power
Switch to “1”.
If the transport lock is
present the loader will
detect this and instruct
the user to remove it, see
next step.
Figure 3.8
holder and power cord connection
Main
Power switch,
fuse
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StorageLoader Installation and User Manual
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Step 4. Removing the Transport Lock
The robot mechanism
is protected from
damage during
shipment with a
screw holding the
robotics in a locked
position.
This locking screw is
marked with a red
plastic tab protrudin
between the right
magazine and the
front panel assembly.
This locking screw
must be removed
before the
StorageLoader can
operate normally.
g
Figure 3.9
Robotics
Operation and Configuration
lock marked with red plastic tab
The locking screw will be detected when the StorageLoader
powered on. The display will show a message indicating the locking
screw has been detected. The display will instruct the user to
remove the magazine to gain access to the locking screw. Remove
the screw and reinsert the magazine. The loader will now co
its power on sequence, see next step.
For manual/emergency release of the magazine, see section
Note
robot if you need to return your StorageLoader to the supplier for
service or repair.
Important:
shipped without the locking screw properly installed. See section
6.4, Reinstalling the Transport Lock
transport lock.
Step 5. Running Power-On Selftest
After the transport lock is removed, the loader will continue
running it’s power-on selftest and doing an inventory of its
cartridges.
: Keep the screw in a safe place. You will need it to lock the
The warranty does not cover damage to the loader,
4.8.5
, on how to re-install the
is
ntinue
.
The word Idle and the cartridge map will appear on the default
display screen. If the self-diagnostics and the inventory sequence
are successfully completed, the green LED will illuminate. The
StorageLoader is now ready to be installed in the system.
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21
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Operation
and Configuration
If a problem occurs during the power-on sequence, the
StorageLoader will display an error message on the display. Refer
to chapter 4.2 and 7, to learn the procedures for resolving the
problem.
Step 6. Setting the SCSI Address
The SCSI address is a unique address that identifies the unit
connected to the SCSI bus. The StorageLoader uses two SCSI
addresses or Id’s. One is for the loader robotics controller and the
other is for the tape drive. The SCSI addresses can be configured
through the operator buttons and th
e display on the front panel. In
most cases the default addresses can be used. The default SCSI
address for the StorageLoader robotics is 4 and the tape drive has
SCSI address set to 5.
To set the SCSI addresses for the StorageLoader and the built in
tape
drive, refer to section
4.4.2
,
SCSI Setup
for more
information. You may also wish to reserve a magazine slot for a
cleaning cartridge, and set a security password at this time. Once
some settings are changed, the StorageLoader and the drive may,
if required, automatically reboot.
Step 7. Connecting the SCSI Bus Cable
Guidelines before connecting the SCSI cable:
A)
Before the SCSI bus cable is connected to the
StorageLoader, turn the StorageLoader
off.
B)
Make sure that your host system is in a state were a new
main
power switch
SCSI device can be safely connected to the SCSI bus.
C) Do not exceed SCSI bus length restrictions.
1. Add the length of all external and internal SCSI cables
bus
2.
Add 80 cm (31.5 inch) for the internal cable length in the
StorageLoader.
3.
The maximum allowed length of an LVD SCSI bus is 12 m
(39 ft) if the number of SCSI devices exceeds two.
4.
For an SE SCSI bus, be very careful regarding bus length.
The normal combination has a SE bus transfer speed of 160
Mbyte/s with a maximum bus length of 3 m (9.8ft) and up to
4 SCSI devices connected. If your SE system operates with a
different transfer speed or
has
more than 4 SCSI devices, we
refer to the actual SCSI standard for complete bus length
restrictions.
on the
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StorageLoader Installation and User Manual
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D)
Before the StorageLoader is powered on and the system is
restarted, make sure that the SCSI bus is properly
terminated. If the StorageLoader terminates the SCSI bus, it
is recommended to connect the terminator from the
accessory kit box on the lower SCSI connector on the back
plane.
To connect the SCSI bus cable:
1.
On the rear of the StorageLoader, attach the device
connector of the SCSI cable to the upper SCSI connector,
see figure 3.10.
2. Secure
3.
Connect the other end of the SCSI cable to the appropriate
SCSI adapter on your system and fasten it with the
thumbscrews.
4.
If the StorageLoader is the last device on the SCSI bus,
install a SCSI bus terminator to the free SCSI connector on
the StorageLoader. Make sure that the terminator is of the
correct type for your SCSI system.
See figure 3.10.
the cable with the thumbscrews on the connector.
Operation and Configuration
5. It is possible to daisy chain several SCSI devices on the SCSI
bus. If you do, the terminator must be connected to the last
devi
ce on the bus. Note that there are limitations to the
SCSI cable length.
Figure 3.10 SCSI cable and SCSI terminator connection
Step 8. Connecting the Ethernet Connector
To connect the StorageLoader to the Ethernet, use the provided
cable from the access
1.
Insert one end of the cable into the StorageLoader Ethernet
port. Push until it snaps into place. The open port in figure
3.10 is for Ethernet connection.
StorageLoader Installation and User Manual
ory kit box.
23
Tandberg Data
2.
Connect the other end to a normal 10/ 100 BaseT Ethernet
outlet.
The Ethernet-based Remote management system is described in
chapter 5,
Step 9. Restarting Your System
It is recommended that all external SCSI devices, including the
StorageL
started.
StorageLoader runs a power up Self-test (like in step 5 above).
When the display reports that the StorageLoader is in the “Idle“
state and the green LED is on, the StorageLoader is ready. Then
turn on the Server/PC and the system is ready for further
configuration and operation (described in chapter 4, Operation and
Configuration).
Note: The tape drive needs up to 40 seconds from power on until
it’s active on the SCSI bus. It is recommended to turn on the
power at least 40 seconds before the computer system is started.
Remote Management
oader are powered on before the computer system is re-
Turn on the
StorageLoader
.
first and wait while the
Operation
and Configuration
Step 10. BCR: Labelling of cartridges
If your loader is equi
use this functionality, you need to attach bar code labels to the
cartridges.
Note:
ensure reliable functionality of the bar code reader. The bar code
la
bels for LTO and DLT cartridges differ.
Cartridge labels
the figures below for LTO cartridges and DLT cartridges
respectively.
You need to use StorageLoader specific bar code labels to
pped with a bar code reader and you want to
must
be oriented on the cartridges as shown in
Figure 3.11 Positioning of bar code label for LTO cartridges.
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StorageLoader Installation and User Manual
Tandberg Data
Figure 3.12 P
ositioning of bar code label for DLT cartridges.
Operation and Configuration
StorageLoader Installation and User Manual
25
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4. Operation and Configuration
The Local User Interface (LUI) consists of a small LCD panel
capable of displaying four lines of 20 characters each, and four
control buttons, one near each corner of the display. The buttons
have soft labels in the corners of the display. The figure below
shows the power-on screen on the panel.
Figure 4.1 Power-on Screen
Operation
and Configuration
4.1 System Power-
With mechanical installation and electrical connection complete,
turn on the
seconds, the unit performs a sequence of diagnostic tests called
Power-On Self Tests (POST).
the robot cabling. As the tests are completed, the control panel
displays a sign-on message, see figure 4.1.
After successful completion of the POST sequence, the loader will
respond to SCSI selections. Then the system starts a series of
initialization functions, a process that consists of robot calibration
operation and cartridge inventory of magazines and drive. If a
barcode reader is installed and enabled, the barcode labels on the
cartridges will be read when running inventory.
During these operations the loader will continuously show the map
status on the screen, see figure 4.2. The status of all magazine
slots and the drive are initially unknown, and a ‘?’ is displayed for
each slot. As the robot searches the magazine slots for cartridges
during Inventory, the display is updated.
main
power switch. At power-on, for the first few
On
POST also includes a loop back test of
Cartridge
Inventory
Status
Figure 4.2 Snapshot while running Inventory
Once the unit has completed the initialization processes, the
26
Taking Inventory
Map: ?????
_ 7 _
StorageLoader Installation and User Manual
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Default screen, see figure 4.3 appears and the loader is ready for
SCSI comm
The Map of the cartridges has the following symbols:
1. A “?” when status is unknown and Inventory is still running.
2.
A number indicates a slot occupied by a cartridge (figure 2.3
shows how the cartridge slots are numbered in the
magazines)
3. Underscor
4. ‘C’ indicates that a Cleaning Cartridge occupies the slot.
The line below the map on the default screen gives the drive
status. The drive status displayed is drive dependent.
ands.
e line indicates an empty slot
Operation and Configuration
Robot operation status
Line 2
Figure 4.3 The Default screen
The robot operation status has the following options:
1
Idle
2
Fetching
3
Sto
wing
Map: _
The loader is idle
The loader is moving a cartridge from a
magazine slot or from the drive to the robot.
The loader is moving a cartridge from the robot
to a magazine slot or to the drive.
Drive Empty
Idle Menu
_ 3 _ 5 _ 7 _
Menu button
Soft Label
4
Moving
Table 4-1 Robot Operation Statuses
StorageLoader Installation and User Manual
The loader is moving the robot.
27
Tandberg Data
Operation
and Configuration
The Drive Status line (line 3) can show the following status:
1
Drive Empty
2
Drive Loaded
3
Drive Idle
There is
no cartridge in the drive
A Cartridge is Loaded.
A Cartridge is loaded and the
drive is ready to use it
Drive Rewinding
4
Drive Seeking
5
Drive Reading
6
The Drive is rewinding the tape
The drive is searching for specific
data on the tape
The drive is reading data for
transfer to a host via the SCSI
Drive Writing
7
interface
The drive is writing data received
from a host to the tape
Drive Erasing
8
The drive is erasing data from
parts of or the whole of the tape.
Drive
9
Drive Loading
10
Drive Unloading
11
Drive Update Ready
12
Drive Updating
13
14
Drive Calibrating
Cleaning
A Cleaning Tape has been
inserted in the Drive and the drive
is using it to clean the relevant
mechanical parts
A tape has been inserted in the
drive. The drive is in the process
of mechanically loading it
The
drive is in the process of
mechanically unloading the tape
The Drive has completed an
internal update.
The drive is in the process of an
internal FW update
A data tape ha been inserted and
lo
aded into the drive. The drive is
in the process of measuring its
physical properties.
Table 4-2 Drive Operation Statuses
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StorageLoader Installation and User Manual
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4.2
The front panel displays three types of screens for different
purposes: the Menus, the Dialogs and the Me
4.2.1 Menus
The major contributor is the MENU. It is used to select operations
to perform by enabling the operator to navigate a menu tree using
the control buttons.
Due to the size of the display, only one menu item is shown at a
time. See figure 4.4 fo
a complete menu tree.
Front Panel Display Modes
r a standard menu layout and figure 4.5 for
?
Menu Entry.
EXIT
Operation and Configuration
ssages.
?
Figure 4.4 Standard Menu Layout
The two filled arrows on the left are used to show the next (down
arrow) and previous (up arrow) entries on th
The
Exit
button on the right is used to ascend to the menu level
above, while the
designated by the Menu Text, or to activate the function selected if
the Menu Entry describes a function
Select
button is used to descend to the submenu
SELECT
.
e current menu level.
StorageLoader Installation and User Manual
29
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Operation
and Configuration
Figure 4.5 The Complete Menu Tree
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StorageLoader Installation and User Manual
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4.2.2 Dialogs
A dialog is a screen type used to get detailed input from t
operator, for example a SCSI ID, a name or a password. See
Figure 4.6.
Figure 4.6 Standard Dialog Layout.
The dialogs come in several forms, but there are only a few main
types.
Dialogs,
Discrete Values
?
Main Dialog text
Dialog Entry value
?
Operation and Configuration
he
Ok
The dialog in Figure 4.7 is used to enter discrete values. It handles
one character or digit at a time. The digit or character being
manipulated is said to be in
shown in inverse video. As the character map on the screen used
restricts the flexibility of the inverse display of the character, some
digits and characters may appear to be mutilated when inverted.
For example, the “0” digit appears as an open rectangle when
inverted.
The Up and Down arrows on the left are used to increment (up
arrow) or decrement (down arrow) the value of the character or
digit in focus. If increment is selected and the value of the
character of digit in focus is at its highest legal value, it wraps to
its lowest legal val
Figure 4.7 Dialog layout, entering discrete values
ue and vice versa.
?
Fixed IP address
?
focus.
00.000.000.000
The digit or character in focus is
Ok
The Right arrow (on the right) is used to shift the focus one place
to the right. If the focus is already at the rightmost position, the
focus wraps to the leftmost position.
The Ok button is used to accept the value displayed.
If the value was changed, the selected and original values will then
be displayed as messages. The operator may then accept or reject
the change.The discrete value type of dialog does a running check
of the validity of what the user enters, and changes it if needed.
StorageLoader Installation and User Manual
31
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Examples: If the value “0” or “1” is selected in the Fixed IP
address dialog above, the user is allowed to select
values between “0” and “9” as the nex
(The maximum value allowed in this dialog is “255”
within each group.) If, however, “2” is selected, only
values between “0” and ”5” are available in the second
digit. If a value between “0” and “4” is selected for the
second digit, “0” to “9
“5” is selected for the second digit, only “0” to “5” is
available for the third one.
Or
the user selects the value “199” in one group in the
above dialog, then presses the “Next Digit” button until
the “1” in “199” is
so the group shows “299.” Since this is an illegal value,
when the user selects the “Next Digit” or the
leave the group, the value is changed to “255” and the
focus is repositioned to the “2” in the first position
the group.
” is available for the third, but if
selected, and increments it to “2,”
Operation
t two digits.
and Configuration
Ok
to
of
Dialogs, Predefined Options
The second form of dialog allows the operator to select between a
predefined set of options, which can be shown onsimultaneously, as when selecting a magazine slot No, see Figure
4.8.
To select a cartridge
or vice versa, a slightly different dialog is used:
Figure 4.8 Slot dialog layout.
Here, the right and left arrows select the digit to load from. Ok
accepts the cartridge selected, and
Figure 4.9 shows the third form, where the operator can select
predefined options that can be shown only one at a time.
and move it from a magazine slot to the drive
Ok
Load to drive
From Slot: 135
screen
Cancel
Cancel
aborts the operation.
Ok
Barcode scan
Enabled
Figure 4.9 Predefined options, showed one at the time.
32
Cancel
StorageLoader Installation and User Manual
Tandberg Data
Here, the user can scroll through a set of options one at a time by
using the left and right arrow buttons. Only one option is shown at
a time. In the example above, the user can select either “Ena
or “Disabled” mode.
This kind of menu also has a Cancel function.
4.2.3 Messages
Messages may inform the operator about situations that arise
during operation, like error conditions and situations where a
process requires operator approval or intervention
An example of the latter is when the Loader detects a wrong type
of magazine. The loader will eject that magazine and show the
message “Left (or right) magazine is the wrong type”. This
message is removed by inserting a correct type magazine.
Operation and Configuration
bled”
to continue.
4.2.4 Status and Information
Some of the menus, dialogs and messages provide status and
information in the form of one or two word messages that appear
within the display.
An example is the default screen shown in Figure 4.10. It has a
navigation button
__3_5_7_ ) as the major menu text and the robot’s and drive’s
status (Idle, Empty).
Figure 4.10 A default screen.
Another example is the Message being displayed while a
Diagnostics self-test is running. This message shows the progress
of the self-test in the form of a loop counter, and also shows the
robot status.
Menu
Map: _
, but it displays the cartridge map (Map:
_ 3 _ 5 _ 7 _
Drive empty
Idle Menu
StorageLoader Installation and User Manual
33
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Operation
and Configuration
4.3
Main Menu
The Main menu contains a set of frequently used functions and
links to a s
Item name
Load to
Drive
Unload from
Drive
et of sub menus.
Description
Loads a cartridge from a selected magazine slot into
the drive. When
item, a magazine slot selection dialog is displayed.
The operator has to scroll to the wanted slot and
press
operation is displayed, and when the loader part of
the operation is completed, the main menu is
displayed.
The loader must be idle to make this function
selectable.
See chapter:
details
Unloads a cartridge from the drive and stores it in a
selected magazine slot. When
this menu item, a magazine slot selection dialog is
displayed. The operator has
destination slot and press
The progress of the operation is displayed, and when
the operation is completed, the main menu is
displayed.
The loader must be idle to make this function
selectable.
Select
Ok
to start the operation. The progress of the
To load a cartridge to the drive:
is pressed on this menu
Select
to scroll to the wanted
Ok
to start the operation.
is pressed on
for more
Eject
Magazine
Setup
View Data
See chapter: To unload
more details.
Ejects one or both of the two magazines. When
Select
menu is displayed. The operator has to choose
right or both magazines and press
operation. The progress of the operation is
displayed, and when the operation is completed, a
status informing the operator that one or both
magazines are not in place is displayed.
The loader must b
selectable.
See chapter
Selects the loader and drive setup functions. The
loader must be idle to make this function selectable.
See chapter
Selects the access to loader and drive system data.
This is the only menu entry which is selectable when
the loader is not idle.
is pressed on this item, a magazine selection
Magazine Handling
Setup Menu
a
cartridge from drive:
e idle to make this function
for more details.
for more details.
Ok
to start the
for
left,
34
See chapter
View Data Menu
StorageLoader Installation and User Manual
for more details.
Tandberg Data
Utilities
The Main menu can be selected even if the loader is not in the idle
state. While in the main menu, the loader will accept and execute
SCSI commands. When any of the main menu entries except the
View Data entry is selected, the loader will go to it’s busy state
and SCSI commands will be terminated with Check Condition and
Not Ready status.
4.4
To enter this menu, scroll to the Setup item in the Main Menu and
press the Select button. The loader enters the busy state when
this menu is sele
Selects a set of the loader and drive maintenance
and diagnostic functions. The loader must be idle to
make this entry selectable.
See chapter
Setup Menu
cted.
Operation and Configuration
Utili
ties Menu
for mor
e details.
Item name
StorageLoader
setup
SCSI setup
Remo
Management
setup
te
4.4.1 StorageLoader setup
The number of selectable values for each StorageLoader setting
are
listed in the following table.
Item name
Cleaning Slot
This menu item gives access to the SCSI bus
Description
This menu item gives access to the
StorageLoader setup menu.
setup menu. Both the StorageLoader and the
Drive SCSI bus setup are available here.
This menu item gives access to the Remote
Management setup menu. It allows the
operator to enable, disable and configure the
Loader Web interface.
Legal values
Legal Slot ID 1..8 or 0 =
not selected.
.
Default value
0 = not selected
Barcode scan*
Audible Alarm
Set Language
* Can be enabled only if a barcode scanner is installed. The barcode of the
cartridge in each occupied magazine slot and in the drive (if any) will then
be scanned during the Inventory process.
StorageLoader Installation and User Manual
Enabled, Disabled
Enabled, Disabled
English
Enabled
Disabled
English
35
Tandberg Data
4.4.2 SCSI Setup
The SCSI setup menu allows selection of SCSI addresses for both
the Loader and its internal drive. In addition, the SCSI bus Parity
can be enabled or disabled. Because of the SCSI protocol, the
values selected will only take effect after the next Reset of the
Loader and Drive.
Item name
Loader SCSI ID
Drive SCSI ID
Loader Parity
Loader
Personality
Operation
and Configuration
Legal value
Legal SCSI ID: 00..15
Legal SCSI ID: 00..15
Enabled, Disabled
VS160 : AT1280-1R
VS160
LTO : AT1280-1R
VS160
AT3200-1R LTO2
StorageLoader
s.
Default value
04
05
Disabled
VS160 : AT1280-1R
VS160
4.4.3 Remote Management setup
The Remote management setup menu allows enabling,
configuration and access control to the Loader via the Loader’s
Remote Management Web interface. The loader may either obtain
an IP address, the network mask, and default gateway from a
DHCP server, or they can be set manually.
Item name
IP Address
assignment
Static IP address
*
Netwo
Default Gateway *
rk mask *
Legal values
Static mode, DHCP
mode
Legal IP address
range:
000.000.000.000 to
255.255.255.255
Legal IP address
range:
000.000.000.000 to
255.255.255.255
Legal IP address
range:
000.000.000.000 to
255.255.255.255
.
Default value
DHCP mode
255.255.255.255
255.255.255.255
255.255.255.255
Remote
Management
access control
36
This menu gives access to dialogs that
ena
bles remote management and remote
FW upgrading of the Loader (see table
below).
StorageLoader Installation and User Manual
Tandberg Data
*
Used only while the IP address assignment is in Static mode.
4.4.3.1. Remote Management Access Control
Item name
Allow Remote
Management
Allow Remote FW
download
4.5
To enter this menu, scroll to the View Data item in the main menu
and press the Select button. The loader will remain in its ready
state when this menu is se
Legal values
Allowe
Allowed, Not allowed
View Data Menu
lected.
.
d, Not allowed
Operation and Configuration
Default value
Allowed
Not allowed
The View Data menu contains the values assigned during device
setup (see Setup Menu) but also statistical data related to the
drive and the robotics. The view-only fields display data that can
be changed from the Setup menu only. If you select the
button and the robot is idle, a dialog appears where the value may
be changed. This requires entry of password if the Loader
Password system is enabled.
Item name
StorageLoader
info
SCSI info
Remote
Management
info
Statistics
This menu item gives access to the SCSI bus
This menu item gives access to the Loaders
Description
This menu item gives access to the
StorageLoader view
view menu. Both the StorageLoader and the
Drive SCSI bus parameters are available here.
This menu gives access to the Selected IP
addresses and masks. This menu also show
the MAC address of the unit.
view menus internal count and statistics
values.
menu.
Change
s
4.5.1 StorageLoader Info
An overview of the possible values for each StorageLoader setting
is listed in the following tabl
Item name
StorageLoader Installation and User Manual
Legal values
e.
.
Default value
37
Tandberg Data
Cleaning Slot
Barcode Reader * Enabled, Disabled
Loader Serial
No.
Loader FW
revision
Loader Vendor
ID
Loader Product
ID
Loader SCSI ID
Loader Parity
Loader Slots
State
Defined cleaning slot,
Disabled
Loader Serial number.
StorageLoader FW id
an
d revision
Current Inquiry Vendor
Id
Current HW/FW Product
Id
SCSI Id 0 to SCSI Id 15
Disabled, Enabled
View status for each
loader slot
Operation
Disabled
Enabled if installed,
else Disabled
---
xx.yy
“TANDBERG”
AT1280-1R VS160 or
AT3200-1R LTO2
SCSI ID = 4
Enabled
Not applicable
and Configuration
Loader
personality
Audible Alarm
* Can only be enabled if a barcod
4.5.2 Drive Info
The different drive types used in the StorageLoader may not
provide all the information listed below. If an unavailable entry is
selected, the string “Data Unavailable is displayed.
Item name
Drive Product
ID
VS160 : AT1280-1R
VS160
LTO : AT1280-1R
VS160
Enabled, Disabled
AT3200-1R LTO2
StorageLoader
e scanner is installed.
Legal values
Drive Inquiry Product Id
VS160 : AT1280-1R
VS160
Disabled
Default value
Drive dependent
Drive Vendor
ID
Drive FW
Revision
Drive Serial No.
Drive SCSI Id
38
Drive Inquiry Vendor Id
Drive Firmware Revision
Drive Serial Number
SCSI Id 0 to
SCSI Id 15
StorageLoader Installation and User Manual
Drive dependent
Drive dependent
Drive dependent
SCSI ID = 5
Tandberg Data
4.5.3 Remote Management Info
The Remote Management (RMM) setup is shown in the choices
listed below. This menu three is the place to find the currently
allocated dynamic IP address, default gateway and network mask
when running in DHCP mode. The MAC address of the Loader is
also shown here.
Item name
IP address
mode
Static IP
address
Static netmask
Static
gateway
default
Operation and Configuration
Legal values
Static mode, DHCP mode
0.0.0.0 to
255.255.255.255
0.0.0.0 to
255.255.255.255
0.0.0.0 to
255.255.255.255
Default value
DHCP mode
0.0.0.0
0.0.0.0
0.0.0.0
Dynamic IP
address
Dynamic
netmask
Dynamic
default gateway
MAC-address
4.5.4 Statistics
Item name
Fetch
Statistics
Stow
Statistics
0.0.0.0 to
255.255.255.255
0.0.0.0 to
255.255.255.255
0.0.0.0 to
255.255.255.255
Valu
e is fixed
Not applicable
Not applicable
Not applicable
Value is fixed
Description
When selected, the operator can scroll through
the fetch count and fetch retries for the drive
and all magazine slots.
When selected, the operator can scroll through
the stow count and stow retries for the drive and
all magazine slots.
Power On
Time
Time since
clean
4.6
StorageLoader Installation and User Manual
Utili
Option
Maintenance
ties Menu
Displays Power On Hours for the loader
If available from the drive, this entry displays
number of hours since the drive was last
cleaned.
Description
Displays a set of maintenance functions
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Diagnostics
Access control
Displays a list of exercise test programs
Set Password
4.6.1 The Maintenance Menus
Item name
Prepare to
Ship
Description
When selected the robotic
installation of the locking screw.
It will eject the Right magazine to facilitate the
installation.
It will also eject the left magazine if it contains
one or more cartridges. The Loader cannot be
safely shipped with cartridges in
This option must be executed before the loader
is prepared for transport by inserting the Locking
Pin. (See chapters
Installation
Lock.)
and
Operation
and Configuration
s will be positioned for
the magazines
3.1, Performing the
6.4, Reinstalling the Transport
Clean Drive
Restore
default
Clear Web
Password
Reboot
Performs a drive clean provided a slot is
reserved for a cleaning tape and a cleaning tape
is present
Sets the loader settings to their f
values.
Deletes the web passwords. This is useful when
the password is lost.
Performs a hard reset of the loader.
4.6.2 The Diagnostics Menu
Item name
System test
Move medium
test
Description
Starts a test where cartridges are moved
randomly between magazine slots and between
the drive and the magazines.
Starts a test where cartridges are moved
randomly between magazine slots.
excluded.
actory default
The drive is
Drive test
Hardware test
40
Starts a drive self test. (Only when supported
by the in
Runs a test of the loader hardware, including
the Loader internal cabling.
stalled tape drive.)
StorageLoader Installation and User Manual
Tandberg Data
4.6.3 Set Password
Item name
Set Password
WARNING: If you set a password, make sure you do not forget it. If you
do, it can only be cleared w ith assistance from Tandberg Data technical
support or by a qualified service technician.
4.7 Cartridge
4.7.1 Cartridge Slot Numbers
The cartridge slots have been given numbers as follow: (see also
Figure 2.3 Internal components of the StorageLoader)
Description
Allows the operator to set a four
protection for the menu system.
password is <0000>, meaning the password is
disabled.
Handling
Operation and Configuration
-
digit password
The default
Left magazine: Slot 1, Slot 2, Slot 3 and Slot 4 (lowest number
closest to the front)
Right magazine: Slot 5, Slot 6, Slot 7 and Slot 8 (lowest number
closest to the front)
4.7.2 Moving Cartridges to and from the Drive
The normal operations of the unit are controlled by the host
software application. When you must load or unload a specific
cartridge using the control buttons on the front panel, do the
following:
To load a cartridge to the drive:
1.
From the default display press the menu button and select
to Drive from the main menu. A screen picture like figure 4.11
will be displayed. If a Barcode reader is implemented, the
selected cartridge’s barcode is displayed in the bottom line.
Ok
Load to drive
From Slot: 135
Cancel
Load
Figure 4.11 Load to Drive
2.
Select the slot number of your choice. The system ignores
empty slots. Press the
to decrement.
StorageLoader Installation and User Manual
button to increment and the
button
41
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3. Press the Ok button.
The robot removes the cartridge from the selected magazine
slot and moves it to the drive.
To unload a cartridge from drive:
1.
From the default display, press the menu button and select
Unl
figure 4.12 will be displaying the available slots.
Figure 4.12 Load to Drive
2.
Select the cartridge slot number of your choice. Press the
button to increment and the
oad from Drive from the main menu. A screen picture like
Ok
Unload from drive
To Slot: 24678
button to decrement.
Cancel
Operation
and Configuration
3. Press the Ok button.
The robot removes the cartridge from the drive and moves it to
the selected magazine slot.
If the drive is empty, a screen picture like the next
displayed.
Figure 4.13 Empty Drive Message
4.8
You must remove the magazine from the unit in order to insert or
remove cartridges. When inserting cartridges, be sure that the slot
you intend to use is not already reserved by the software
application for a cartridge in the drive. The best way to avoid
conflicts is to unload the cartridge from the drive; either through
your software application or by using the Unload from drive option
in the main menu.
Magazine Handling
No cartridge in
the drive to
unload
OK
figure is
4.8.1 Removing the Magazine from the Unit
The following illustration shows the correct way to remove the
magazine from its bay.
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StorageLoader Installation and User Manual
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Note:
protected or locked by host software through a Prevent Medium
Removal
Before you can remove a magazine, the loader must be idle. When
the loader is idle, press the Menu button and select the Eject
Magazine option from t
The following screen, figure 4.14, appears, identifying the
magazine:
You cannot remove the magazine if the unit is password
Figure 4.14 Removing magazine
SCSI command.
he Main Menu.
?
Eject both mags.
?
Operation and Configuration
Exit
Select
Scroll to the correct magazine (Both, Left or Right magazine) and
press
next figure.
The display will show a message telling that the magazine or
magazines is/are ejected. If only one magazine is ejected, the
display indicates a button to push to eject the other magazine.
Select
. The selected magazine will pop out 2 to 3 cm, See
Figure 4.15 Magazine eject
With one hand, grip the handle on the outer side of the magazine
bezel and hold the other hand under the magazine. Pull the
magazine carefully out and keep it in level with the loader. Use the
StorageLoader Installation and User Manual
43
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hand under the magazine to prevent the back of the magazine to
fall down when it leaves the magazine bay.
Figure
4.16 Removing the magazine from the loader
Operation
See illustration below.
and Configuration
4.8.2 Inserting Cartridges into the Magazine
When inserting cartridges the access door of the cartridge must
face the magazine. Push it carefully into the magazine until it loc
in place. The rear side of the cartridge with the Write Protect
switch and the barcode label must face out. Make sure the
cartridges latches properly.
ks
Figure 4.17 Gently push the cartridge into the magazine slot
4.8.3 Removing Cartridges from the Magazine
Press the cartridge release tab towards the cartridge until the
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StorageLoader Installation and User Manual
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cartridge is released. The cartridge is spring loaded so it is
important to prevent the cartridge from popping all the way out.
the cartridge falls down, it may be damaged and data may be
Pull the cartridge carefully out of the magazine slot.
Figure 4.18 Push the release knob
towards the cartridge to eject
Figure 4.19 Cartridge position after
manual release from magazine slot
Operation and Configuration
If
lost
.
4.8.4 Inserting a Magazine into the Unit
The right and lef
into the correct left or right magazine bay.
1.
Enter the back of the magazine into the correct magazine
bay. Make sure it is in level with the loader.
2.
Slide the magazine carefully in until the eject spring
engages.
3.
Push the magazine further in against the spring until the
magazine is latched.
t magazines are mirrored and can only be inserted
See figure 4.20.
Figure 4.20 Push magazine until it clicks into place
StorageLoader Installation and User Manual
45
tool in hole four from
Tandberg Data
4.8.5 Manual/Emergency Release of Magazines
In case of failure situations either in the loader itself
or if you want to manually release the magazines for some other
reason, a manual/emergency release is available. To activate the
emergency magazine feature, you must use the special magazine
release tool which is part of the accessory kit shipped together
with the StorageLoader. This tool must be entered through the
hole marked in figure 4.21.
Note:
off.
The manual eject must only be used when power is turned
Operation
, a power loss,
and Configuration
Enter the release
Figure 4.21 Pointing out hole used to insert release tool
Figure 4.22 shows t
release tool inserted
into the correct hole
on the right hand side
magazine bezel.
he
Figure 4.22 Magazine release tool in use
4.9
On the front panel a standby button is available.
To activate Standby mode, press the button for a minimum of 2
second, the StorageLoader will then enter a standby mode in a
controlled manner. The following takes place before the
StorageLoader goes into standby mode.
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Standby Functionality
StorageLoader Installation and User Manual
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Operation and Configuration
1. Finish possible StorageLoader activity.
2.
Controlled aborting of tape drive activity; buffered data is
flushed to tape; cartridge is unloaded from drive but not
ejected.
3. The display is turned off.
4.
No StorageLoader activity is allowed until standby button is
pressed again.
5.
While in standby mode, the attached server/host can see the
two SCSI devices in the StorageLoader, but the SCSI status
will be “not ready.”
6.
The green LED on the front will blink with short blinks- long
intervals.
7.
To leave the standby mode, press the standby button for 2
second
f
ull inventory.
s. The StorageLoader will then restart and perform a
StorageLoader Installation and User Manual
47
5. Remote Management
In order to facilitate Remote Management, the StorageLoader is
equipped with an Ethernet interface and a built in web server. The
Remote Management Interface (RMI) can be accessed with a
standard web browser, such as In
5.1
To be able to start the StorageLoader Remote Management
Interface, the StorageLoader must obtain a valid IP address. By
default, the StorageLoader will connect to a DHCP server to
dynamical
available, the loader will get an IP address automatically after
booting.
If no DHCP server is available, select Static mode and enter a legal
IP
browser’s address field, enter the IP address of your
StorageLoader.
details.
Remote management configuration
ly configure its network interface. If a DHCP server is
-address, netmask and default gateway with the buttons. In the
See section
ternet Explorer, Mozilla or Opera.
4.4.3, Remote Management setup for
5.1.1 Quick start guide
The following is intended to help you get a new StorageLoader
online as quickly as possible. If you need to enable the RMI to
perform a memory dump of a faulty StorageLoader, please see
section
1. Connect the StorageLoader to the network and reboot it.
2.
From the front panel, check the dynamic IP address by
5.1.2, Enabling the RMI without rebooting
accessing View data
addr. state.
2.1.
If the response is a valid IP address, the remote
management interface is ready and can be accessed at the
URL
2.2.
If the response is 0.0.0.0, enable remote management
from the front panel by setting Setup
management setup
Allowed. Check the network cable and the DHCP server and
reboot.
http://IP-address/
Remote management info
, e.g.
http://192.168.0.5/
Allow remote management to
instead.
Dyn IP
.
Remote
5.1.2 Enabling the RMI without rebooting
1. Connect the StorageLoader to the network.
2. Configure network:
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2.1.
2.2.
3.
Via the front panel, first set Setup
setup
allowed and select OK. Then set the same value to Allowed and
select OK. This will restart the networking subsystem. Getting a
new IP address may take some time if the StorageLoader is in
DHCP mode.
4.
Check the IP address via the front panel by accessing either
View Data
View Data
depending on whether the StorageLoader is in static or dynamic
IP address mode.
If you want to use a static IP address, use the f
panel to enter a valid static IP configuration, see section
4.4.3, Remote Management setup
If you want to configure the network subsystem
dynamically, from the front panel set Setup
manage
ment setup
Access control
Remote management info
Remote management info
IP address mode to DHCP mode.
Allow remote management to Not
.
Remote management
Sta IP addr. state or
Dyn IP addr. state
Maintenance
Remote
ront
5.2
Most of the operations you can perform from the front panel can
also be performed remotely using Web Administration. The Remote
Management interface provides access to loader and drive status
and statistical operation information.
The Web pages include
a navigation menu
making it easy to use,
see figure 5.1.
Remote management web pages
Status
Settings
C
Maintenance
Personalization
Network
SCSI-ID
Cleaning options
ommand
Figure 5.1 Navigation Menu
Diagnostics
Debugging
5.2.1 Information Boxes
All the Remote Management web pages show StorageLoader and
drive information.
StorageLoader information containing model, serial number,
firmware version, cumulative power-on time and present
activity of the loader.
StorageLoader Installation and User Manual
This information includes:
49
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Drive information containing technology, serial number,
firmware version and activity.
5.2.2 StorageLoader Start Page
After successfully connecting to the StorageLoader from your
browser, you will see the StorageLoader Start page, figure 5.2.
This contains:
Select language
1.
2. The default language is English.
Log in
has two levels of login. By default the passwords are blank,
i.e. type in the user ID and leave the password field blank.
To secure your system, change both passwords under
Settings > Personalization, the first time Remote
Management is used.
for user-interface.
The language used last time will come up as the default
language at start-up.
for further use of Remote Management. The system
Maintenance
1.
The user ID Administrator has full access to the Remote
Management pages.
2.
The user ID Operator has limited access to the Remote
Management, and cannot access the Settings and
Maintenance pages.
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StorageLoader Installation and User Manual
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Maintenance
Figure 5.2 Remote Manage
Note
with physical access to the network path will be able to access the
information with a packet sniffer. Passwords, however, are
encrypted. It is not possible to reach the plaintext password, but it
is possible to sniff “the challenge key” and use it to gain access.
The system is therefore not safer than the network it is using.
If you need high security, make sure packets to and from the
StorageLoader do not leave the secure network, and employ
separate encryption when traffic traverses insecure networks.
5.2.3 Status Page
The StorageLoader Status page looks like the figure below.
: StorageLoader network traffic is not encrypted, so anyone
ment Start Page
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Maintenance
Figure 5.3 Remote Management Status Page
The figure provides an updated status of drives, robotics an
cartridges using color
The Drive and Robot status will be shown as a green (OK), yellow
(Warning) or red (Error) dot. If you click on the text, additional
information will be shown in a pop up window.
The cartridge locations are shown with rectangles in the slots or
the drive.
The status codes are:
Black
Grey
Blue
Yellow
Red
-
coding and symbols.
Empty slot, no cartridge present
Cartridge present
Cleaning cartridge in the slot
Warning
Error
d
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Maintenance
If you click on a slot, additional cartridge information will
be shown
in a pop up window. This information includes the cartridge
barcode (if label and barcode reader is installed) and the error
code.
5.2.4 Settings Pages
On the setting pages, you can change the StorageLoader
configuration. These pages can only be accessed by someone who
is logged in as Administrator.
Personalization
On this page you can change the Remote Management passwords.
To secure your system, change both the passwords the first time
you use the system. It is possible to clear the remote management
passwords via the front panel, please see section 0 The
Maintenance Menus.
Here you may also turn on email event notification. When event
notification is enabled, the StorageLoader will send warnings and
errors by email to the r
ecipient’s e-mail address.
Network
On this page it is possible to change the IP configuration. See
details in chapter Remote Management setup. The new
configuration will take effect at next system reset.
Warning
: Please verify that the chosen settings are correct and
consistent before resetting the loader. Any mistakes will have to be
corrected via the front panel.
SCSI
-ID
On this page it is possible to change the SCSI
loader. See details in section
Cleaning Options
4.4.2, SCSI Setup
-
ID on your drive and
.
By defining a cleaning slot, the StorageLoader will regard the
cartidge in this slot as the cleaning cartridge unless:
1.
another cartridge has previously been reported to be a
cle
aning cartridge by the drive, or
2.
the loader contains a cartridge with a bar code label
indicating that it is a cleaning cartridge.
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5.2.5 Command Page
On this page it is possible to move cartridges between magazine
slots and drive. All cartridges in the StorageLoader will be found in
a pull-down list sorted by location. The other pull-down list shows
the empty locations where it is possible to move the cartridge to.
Maintenance
Figure 5.4 Remote Management Command Page
5.2.6 Maintenance Pages
On these pages it is possible to select predefined tests and actions
in order to check the reliability of the StorageLoader.
Diagnostics
Clean the drive by importing a cleaning cartridge.
If you choose
toggle on and off for 15 seconds.
that you are connected to the correct loader if several
loaders are stacked.
Test robotics by moving cartridges.
Test robotics without moving cartridges.
Identify loader
, the front panel display light will
This makes it easy to verify
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Debugging
Memory dump will download a snapshot of the system
memory of the loader to a file that can be sent to Tandberg
Data’s service for diagnostic purposes.
Perform a system reset.
Media log displays a log of all cartridge movements and a
map of the current cartridge locations.
6. Maintenance
6.1
The
cleaning cartridge is similar in size and shape to the regular
DLT/ LTO data cartridge. If your Storage Loader has a barcode
reader, put a cleaning cartridge barcode label on the cartridge
before using it.
Using the Cleaning Cartridge
Maintenance
Important:
digits are “CLN”.
A cleaning occurs whenever a cleaning cartridge is loaded into the
drive. Before cleaning, you must install the cartridge into the
magazine correctly. The cleaning cartridge may be inserted in any
magazine slot.
NOTE:
6.1.1 Running an Installed Cleaning Cartridge
The only absolute authority on Cleaning Tapes is the
drive. The drive will start a cleaning operation whenever a
tape recognized as a cleaning tape is inserted. The Loader
has
misleaded by a wrong label on a data tape, by a data tape
inserted in a designated Cleaning Slot, or by the operator.
1. Install a cleaning cartridge in a magazine slot in the
2. Select Clean Drive from the Maintenance section of the
This label has a six-digit ID, where the three first
no way
loader. If a Cleaning Slot is
used.
Utilities menu. This will cause the loader to search for a
cleaning cartridge in the following sequence:
to
recognizing a cleaning tape
defined this slot should be
by itself. It may be
a. a
cartridge reported to be a cleaning cartridge by the
drive
b. a cartridge with a bar code label indicating that it is a
cleaning cartridge
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55
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Maintenance
c. a cartridge in the slot defined as the cleaning slot.
If all of the above fails, the loader will display a dialog
asking the operator for the slot to fetch the cleaning
cartridge
3. While the cleaning operation is on
from.
-
going, the display
shows the drive status “Drive Cleaning”. When the
operation is completed the cartridge is automatically
moved back to the slot where it was fetched from.
If a data tape is erronously inserted via
the loader “Clean
Now” menu, this is detected by the loader when the drive
identifies it as a non
-
cleaning tape. The cartridge is returned
to it’s original slot and an error message is displayed.
Some drive families and types have means of checking if the
cleaning cartridge is expired. If an expired cleaning cartridge
is inserted in such a drive this is detected by the loader and
an error message is displayed after the tape has been
returned to it’s original slot.
Note: All cleaning cartridges wear out. If
the drive does not
support expiration detection, the operator must keep
track of cleaning cycles manually and discard expired
cartridges.
Note: Pressing the standby button while the drive is cleaning
will not abort the cleaning operation in the drive.
How
ever the cleaning cartridge is left loaded in the
drive. When the loader is brought out of standby mode,
the drive is reset as part of the initialization process.
The drive will re-discover the cleaning cartridge and
run another cleaning sequence. The clea
is left in the drive and must be unloaded by the
operator by using the unload command from the front
panel menu.
6.1.2 Removing the Cleaning Cartridge
1. Determine whether a cartridge is loaded into the drive.
so, unload it.
2. Remove the magazine with the cleaning cartridge from the
unit.
3. Remove the cleaning cartridge from the magazine.
ning cartridge
If
4. Insert any desired data cartridge into the slot vacated by
the cleaning cartridge.
Note: The Cleaning Slot must be disabled (
Setup menu to make use of a data cartridge in this slot.
5. Insert the magazine into the unit.
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StorageLoader Installation and User Manual
set to 0) in the
Tandberg Data
6.2
The loader FW can be upgraded via the SCSI interface
6.2.1 Firmware Upgrade via SCSI
A suitable utility program, FlashIt, and the latest FW image file,
can be downloaded from the Tandberg Data web site
http://www.tandberg.com/
Win 2000/2003, Win Nt.
Note:
1.
Install the FlashIt utility that is designed for your operating
system on your computer or server were the loader is
connected.
Installing Firmware Upgrades
. The program is available for Win XP,
Read this entire procedure before you perfo
.
rm an upgrade.
Maintenance
2. Make sure the computer has detected the loader.
3.
Some operating systems, like Win NT, may require that all
backu
the FlashIt utility is started.
4.
The appropriate FW file must be located on the same directory
as the FlashIt utility.
5.
Start the FlashIt utility and follow the instructions in the
program.
6. As the Downloa
transfer, the StorageLoader displays this
message:
7. When the FW image file has been
downloaded, the loader checks the
integrity of the FW image while
displaying this message:
8. Once the code is approved the loader
starts the erase and reprogram operation
while displaying this message:
p services started by the Backup SW be stopped before
d Utility begins data
Flash Firmware
SCSI Update:
Transferring Data
Flash Firm
SCSI Update:
Checking ECC
Flash Firmware
SCSI Update
Reprogramming
Do not interfere!
ware
?
During the Erase part of the
reprogramming cycle, the Amber LED is
lit to warn against interference.
erase operation takes less than 20
seconds.
During the Programming part of the
reprogramming cycle, the Green LED
StorageLoader Installation and User Manual
The
57
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flashes in addition to the Amber LED
being lit. The programming operation
takes less
9. When reprogramming is completed, the
loader will do a normal reboot
If the firmware upgrade operation failes during point 8 due to a
power shut-down or similar, the loader may require service.
To verify that the FW version in the loader is correct, enter the
view data menu. Select the “Autoloader Info” and from there the
“Loader Firmware Revision” e
6.2.2 Possible Upgrade Problems
If a power loss or a failure occurs during code download and ECC
Checking, the original FW may be intact. It is possible to restart
the FW upgrade procedure. However, if the failure occurs during
flash erase or programming, the firmware will be corrupted and a
special procedure must be used to load a new code. Contact your
Technic
than one minute.
al Support Representative for assistance.
ntry to see the revision number.
Maintenance
6.3
The StorageLoader includes two levels of diagnostics:
6.4
Before the
StorageLoader is
shipped over a distance,
the transport lock must
be installed. The
transport lock will
prevent damage to the
rob
and handling.
Note:
robotics during shipping
will not be covered by
warranty
transport lock is
Embedded Diagnostics
The Power-On Self Test (POST
verification and memory tests when you power on th
User Diagnostics
—
Selectable from the front panel
) —
Performs several
Reinstalling the Transport Lock
otics during transport
Damage to the
unless the
Figure
red plastic tab
6.1
Transport lock marked with
e unit.
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StorageLoader Installation and User Manual
Tandberg Data
Maintenance
installed
lock must be removed
prior to operation.
. The transport
6.4.1 Transport Lock Installation Procedure
To insert the locking screw do the following:
1. If there is a cartridge in the drive, unload the drive first.
When the loader is powered on and idle, push the
and go to the
2. The Maintenance Menus
3.
If there are any cartridges in the magazines, the loader will
eject those magazines and a descriptive message will be
shown. Empty the magazines, and put the magazines back in
place.
4.
If the magazines are empty, only the right magazine will be
ejected and a descriptive message will be shown.
Prepare to Ship
menu entry (see section
).
M
enu
button
0,
5. Turn the main power off at the back of the loader.
6.
Remove the magazine and insert the locking screw. The red
plastic tab shall protrude from the front of the loader.
7. Insert the magazine and push it in till it locks in place.
6.5
Tape drives, magazines, power supply, fans and dust filters are
Field Replaceable Units (FRUs), see figure below. They can easily
be removed/ replaced for quick field service while the loader is
mounted in a rack.
Field Replaceable Units (FRUs)
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Maintenance
Figure
6.5.1 FRU Drive Tray Assy DLT VS160
This VS160 drive FRU consists of the following parts:
006978 StorageLoader FRU Drive Tray Assy DLT VS160
Item
1
2
6.2
Field Replaceable Units
Part
no
006957
433308
Description
DLT VS160 Bare Drive
Quick Installation guide FRU Drive Tray
Assy DLT VS160
SCSI
1
Qty
1
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StorageLoader Installation and User Manual
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Figure
6.3
Replacing the tape drive
For replacing the tape-drive, switch off the loader,
disconnect the power cord and remove these two
screws and the back-panel cover plate.
You now have access to the rear of the tape
dismount the SCSI cable, the ADI cable and the power cable.
-drive and can
Maintenance
Figure
SCSI cable
6.4
Rear of the tape drive
ADI Cable
Power connector
Release the tape-drive by
pushing the spring against
the gripper-plate and
pulling the drive ca
backwards
.
refully
Figure
StorageLoader Installation and User Manual
6.5
Releasing the tape drive
61
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After removing the defective drive, the drive mounting brackets on
both sides of the drive must be removed from the drive, since
these will be used for mounting the replacement
mounting brackets are fastened with two screws each.
The replacement drive comes with a front bezel which is snapped
onto the front of the drive. Remove the front bezel and keep it for
use when returning the defective drive. Fasten the drive mounting
brackets to the replacement
The drive mounting bracket on the drive’s left side has a Guide
cartridge mounting (figure 6.6) for guiding the cartridge in and out
of the drive.
-
drive. The dr
-
drive with two screws each.
Guide Cartridge
Maintenance
ive
Figure
Make sure that the Guide cartridge mounting is mounted in flush
with the inner left wall of the drive, as indicated in figure 6.7. The
two screws shown in figure 6.6 can be loosened for adjusting the
position of the Gu
screws again afterwards.
Figure
6.6
Guide cartridge mounting
ide cartridge mounting.
6.7
Correct position of Guide cartridge mounting
Remember to fasten the
Insert the replacement drive carefully into the loader the same
way it was re
mounted closest towards the SCSI cable)
62
plate.
moved, reconnect the 3 cables (
StorageLoader Installation and User Manual
the ADI cable is
and re-mount the back
Tandberg Data
Snap the front bezel that was removed from the replacement
drive onto the front of the defective drive. Then pack the
defective drive in
drive and return it to your support center.
6.5.2 FRU Drive Tray Assy
The 2
007171
Item
1
2
The 420LTO drive FRU consists of the following parts:
006979 StorageLoader FRU Drive Tray Assy 420LTO
Item
1
2
the same box you received the replacement
220LTO and
20LTO drive FRU consists of the following parts:
StorageLoader FRU Drive Tray Assy 220LTO
Description
220
LTO Bare Drive SCSI
Quick Installation guide FRU Drive Tray Assy
2
20LTO
Description
420LTO Bare Drive SCSI
Quick Installation
420LTO
1
1
guide FRU Drive Tray Assy
420LTO
Maintenance
-
-
Qty
1
Qty
1
Figure
For replacing the tape-drive, switch off the
loader, disconnect the power cord and remove
these two screws and the back-panel cover
plate.
6.8
Replacing the tape drive
StorageLoader Installation and User Manual
63
Power cable
ADI cable
SCSI cable
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You now have access to the rear of the tape
dismount the SCSI c
Figure
6.9
Rear of the tape drive
-drive and can
able, the ADI cable and the power cable.
Maintenance
Release t
pushing the spring (see arrow)
against the gripper-plate and
pulling the drive carefully
backwards.
Figure 6.10
he tape-drive by
Releasing the tape drive
After removing the defective drive, the drive mounting brackets on
both sides of the drive must be removed from the drive, since
these w
mounting brackets are fastened with two screws each.
The replacement drive comes with a front bezel which is snapped
onto the front of the drive. Remove the front bezel and keep it for
use when ret
mounting brackets to the replacement drive, have the
64
ill be used for mounting the replacement
urning the defective drive. When fastening the drive
StorageLoader Installation and User Manual
-
drive. The drive
removing these two screws:
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drive and the brackets laying on a level surface to ensure the
brackets are aligned with the bottom of the drive. Fasten the
brackets with two screw
Insert the replacement drive carefully into the loader the same way
it was removed, reconnect the 3 cables (
closest towards the SCSI cable)
Snap the front bezel that was removed from the repla
onto the front of the defective drive. Then pack the defective drive
in the same box you received the replacement-drive and return it
to your support center.
6.5.3 FRU Power Supply
s each.
the ADI cable is mounted
and re-mount the back plate.
Maintenance
cement-drive
This FRU consists of the following parts:
S808696
Item
1
2
Figure 6.11
Power Supply F
Description
Power supply
Quick Installation Guide Fan
To exchange a defe
disconnect the power cord. Dismounting the backpanel cover plate by
Exchanging a defective power supply
1
ctive power-supply switch off the loader and
RU StorageLoader 1U
Qty
1
Figure 6.12
Remove the fixing screw (
StorageLoader Installation and User Manual
Removing the fixing screw
Figure 6.12
Removing the fix
). Withdraw the power-
ing screw
65
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supply and carefully unhook the connectors for power and fan
(
Figure
module.
Fan power c
Figure 6.13
6.13) before completely removing the power-
able
Fan power
Power connector
Maintenance
supply
After removing the power-supply, insert the replacement unit
carefully the same way, reconnect the 2 cables, fasten the fixing
screw and re-mount the back plate. Then pack the defective power
supply in the same box you received the replacement power supply
and return it to your support center.
6.5.4 FRU Fan
This FRU consists of the following parts:
S808740 Fan FRU StorageLoader 1U
Item
1
2
Descript
Fan
Quick Installation Guide Fan
To remove the fan, switch off the loader and remove the
power cord. Remove these two screws and remove the
back-panel cover plate
ion
1
Qty
1
Figure 6.14
66
Removing the back panel cover plate
Remove the four fan fixing
StorageLoader Installation and User Manual
Tandberg Data
Figure 6.15
Remove the fan fixing screws (
connector of the fan and carefully replace it. When re-inserting the
fan take care to have the cable in the notch in the chassis. If the
cable is not fully inside the notch it can easily be damaged and
cause a new faulty fan.
Removing
the fan
Figure
Fasten the fan fixing screws.
6.15). Unhook the power
Maintenance
Fan power cable
Figure 6.16
After replacing a fan, pack the defective fan in the same box
received the replacement fan, and return it to your support center.
Notch in chassis for fan cable
Cable notch in chassis
you
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6.5.5 FRU Magazine
The FRU Magazine for the LTO version consists of the following
parts:
parts:
LTO Magazine FRU StorageLoader 1U
Ite
m
1
2
The FRU Magazine for the DLT version consists of the following
Part no
S80873
8
S80873
9
Description
Magazine Left LTO
Magazine Right LTO
Maintenance
1
1
Qty
DLT Magazine FRU StorageLoader 1U
Ite
m
1
2
See section
After replacing a magazine, pack the defective magazine in the
same box you received the replacement magazine, and return it to
your StorageLoader supplier.
Part no
S80873
1
S80873
2
4.8, Magazine Handling
Description
Magazine Left DLT
Magazine Right DLT
1
for instructions.
Qty
1
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StorageLoader Installation and User Manual
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6.5.6 FRU Filter
This FRU consists of the following parts:
S808741 Filter FRU StorageLoader 1U
Item
1
2
When needed, the dust filter
can be pulled out and a new
one slid into the frontassembly of the magazines.
We recommend to replace
the dust filters once every
year.
Description
Filter
1
Quick Installation Guide Filter
bezel
Maintenance
Qty
1
Figure 6.17
Replacing dust filter
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Maintenance
7. Troubleshooting
7.1 How to Take Memory Dumps of the Loader
1. Log in to the remote man
2. Navigate to Maintenance
3. Click “Memory dump”.
4. Select “Save to disk” in the file download dialog box.
5. Use a zip utility to compress the downloaded memory image.
6. Send the zipped memory image as an email attach
technical support.
Note that the memory image contains the passwords for the
StorageLoader
first by changing them to nothing or some harmless value, see
Settings Pages
The Maintenance Menus
. If you do not want to compromise them, clear them
or
.
agement interface as Administrator.
Debugging.
ment to
7.2 How to Take Memory Dumps of the Drive
1. Log in to the remote management interface as Administrator.
2. Navigate to Maintenance
3. Click "Memory dump (drive)".
4. Select "
5. Use a zip utility to compr
6.
Send the zipped memory image as an email attachment to
technical support.
Save to disk" in the file download dialog box.
7.3 Hardware checking
1.
The autoloader uses one SCSI ID for the tape drive and one
for
the autoloader robotics. Verify that the loader SCSI ID and
and the drive SCSI ID are set to unique SCSI IDs that are not
used by any other SCSI device on the same bus. Depending
Debugging.
ess the downloaded memory.
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2.
Verify that the system recognizes the tape drive and the
3.
Verify that the SCSI host adapter recognizes the tape drive
4.
Verify that the staus on the loader’s front panel interface is
5. Verify that the power cable is inserted correctly.
6.
Verify that the SCSI cables are properly connected at both
on other devices attached to the same SCSI bus and their
SCSI IDs, you may need to change the SCSI ID of the tape
drive or autolaoder before you can use the autoloader.
loader during the boot
and the loader
OK.
ends. Check that the cables are not damaged, and verify the
lengths of your SCSI cabling. The length of the internal SCSI
cabling inside the loader is 85cm. This length must be included
in any calculation of cable length.
during its initialization.
process.
Maintenance
7.
Verify that the SCSI bus is properly terminated. Only the
devices physically at the beginning and end of the cable must
be terminated.
7.4 Software
1.
Verify that the operating system does not report a problem
during the boot.
2.
Verify that the driver for the SCSI host adapter is present and
loaded properly.
3.
Verify that the correct Drivers have been installed properly –
applicable.
4.
Verify that the Backup software does not report any error
messages when loading.
5.
If any problem occurs, reinstall the Backup Application
Software and check that both the loader and the tape drive
are recogniz
checking
ed.
if
7.5 Verifying Recent Changes
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Maintenance
If the autoloader has been installed previously and operating
correctly but is now incurring a problem, verify any recent changes to
the system to ensure that these changes are not causing the
problem.
1.
2.
3. If a SCSI device has been added: Check for SCSI ID conflicts.
4.
7.6 Trouble shooting matrix
Try the following:
If the system configuration has changed: Remove the change
to see if it affected the loader.
If an operating system corrective patch has been installed:
Remove it to see if it affected the loader.
If a SCSI device has been added: Check if the SCSI
termination has been properly set.
The table below describes different problem situations and suggested actions to
try to resolve the problem.
PROBLEM
Power
Autoloader do
The display is dead
es not power on • Check the power cord connection.
SOLUTION
• Make sure the
the ON position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Make sure that the fuse located
connector on the rear panel is not blown. Replace fuse if
blown (a spare fuse is located behind the fuse door).
• Remove the back panel cover plate and verify that all
cables are connected properly.
• Replace the FRU power supply.
• Contac
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Verify that the fans starts at power on and then stops after
a few seconds.
• Check the power cord connec
• Make sure the
the ON position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Make sure that the fuse located beside the power
connector on the rear panel
blown (a spare fuse is located behind the fuse door).
• Remove the back panel cover plate and verify that all
cables are connected properly.
• Replace the FRU power supply.
• Contact your service representative.
main
power switch on the rear panel is in
t your service representative.
main
power switch on the rear panel is in
is not blown. Replace fuse if
beside the power
tion.
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The front pan
information but the back light on
the front panel is on
Cartridge movement
Loader does not take inventory
el does not display
Maintenance
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Verify that the fans starts at power on and then stops after
a few seconds.
• Cont
act your service representative.
• Make sure the transport screw is removed.
• Make sure both magazines are in their locked position.
• Look up the error code, follow the instructions in the
“suggested action” column.
• Contact your service representative.
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StorageLoader Installation and User Manual
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Cartridge stucked in drive
Cartridge stucked in magazine • Remove the magazine using the front panel interface.
Cartridge
Failed to move c
Failed to insert cartridge into
drive
stucked in robotics
artridges
Maintenance
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader. Allow both the loader
and the drive to complete initialization, which in rar
can take as long as 10 minutes, and then retry unloading the
tape using the autoloader operator panel controls.
• Make sure that the backup software is not reserving the
slot or preventing the tape drive from ejecting the cartridge.
The backup soft
any hold it has on the tape drive.
• Temporarily disconnecting the autoloader from the host
server system eliminates the host system and its software as
a problem source.
• Remove drive FRU from the drive bay. Conne
the drive either by connecting it to the loader’s power supply
or to an external power supply. Try to eject the cartridge by
pushing the drive’s eject button.
• Follow the drive’s emergency eject procedure to remove
the cartridge from the drive
• Replace the drive FRU.
•
Contact your service representative.
Manually remove the cartridge from the magazine slot.
•
Contact your service representative.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Look up the error code, follow the instructions in the
“suggested action” column.
• Contact your service representative.
• Look up the error code (1101-1109, 1201-1209), follow the
instructions in the “suggested action” column.
• Contact your service representative.
Check failing media for pin damage (buckling pin).
Hold the c
to your left and orientation arrow pointing from you. On the
right side all the way in front is a small door that can be
opened by sliding a door against you. Inside the cartridge
you should see a metal p
cartridge front and is hold in place by to metal grippers at
each end (top and bottom of the cartridge). The media
should be attached to this pin, and you see only the top and
bottom part of the pin. If the pin is mis
damaged the tape will be damaged and rejected from the
drive.
ware needs to cancel the reservation and
.
artridge in your hand with the Write Protect Switch
in, the pin shall be parallel with the
sing, loose or
e cases
ct power to
Media
Media barcode labels
StorageLoader Installation and User Manual
•
Make sure the barcode labels are applied in the correct
orientation on the cartridge. See user and installation guide
chapter “Perfoming the inst
cartridges”.
• Make sure there
• Make sure that
• If all of the above are OK, replace the label with a new one.
• If problem continues, contact
allation”, section “labeling of
are
no wrinkles
StorageLoader
or damages
specific labels are used.
your service representative.
on the label.
75
Tandberg Data
Data cartridge incompatible with
drive
Cannot write to or read from
tape
Maintenance
• Make sure you are using a data cartridges that is
compatible with the drive. See the tape drive’s reference
manuals for details.
• The SW backup application detects if an incompatibl
cartridge is used, and communicates this to the user.
• Remove the cartridge from the loader.
•
Make sure that the cartridge is write enabled (move the
write-protect switch to the enabled position).
• Make sure tha
incompatible format.
• Make sure that the cartridge is an acceptable format for
your drive type.
details.
• Make sure that the cartridge has not been exposed to
harsh
physically damaged in any way.
• Many backup applications do not read or write to cartridges
that were created using a different backup application. In this
case, you may have to perform an erase, format,
operation on the cartridge.
• Make sure you understand any data protection or overwrite
protection schemes that your backup application may be
using, which could prevent you from writing to a given
cartridge.
• Retry the operation with a different
• Clean the tape drive. See chapter “Maintenance” in the
user and installation guide, section “using the cleaning
cartridge”.
environmental or electrical conditions and is not
t the cartridge has not been written using an
See the tape drive’s reference manuals for
or label
, known good tape.
e data
SCSI problems
Changed drive or loader SCSI
ID, but the host server system
does not recognize the new ID
Th
e tape drive responds on the
SCSI bus to the host, but the
loader does not respond
• M
ake sure that all SCSI devices on the same bus have
unique ID numbers.
• If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through
7 are available.
• Make sure that you reboot the autoloader after changing
the SCSI ID.
• Reboot the host server system.
•Verify that a SCSI terminator is attached to both the last and
first SCSI device on the SCSI bus.
• Verify that the SCSI cables are connected to the rear of the
loader. See
SCSI bus cable”.
• Make sure that the correct host controller card is installed.
• Verify that the SCSI cables are not damaged and that the
total SCSI cable length is not exceeding the maximum
required length.
• Verify that the loader SCSI ID and the drive SCSI ID are set
to unique SCSI IDs that is not used by any other SCSI
device on the same bus.
• Verify that the host application and the device drivers are
installed with the most resent patches to support
• Reboot the loader by turning power off from the rear of the
loader and then on.
• Reboot the host system when the loader has completed it’s
power on sequence.
• Contact your service representative.
chapter “Installation”, section “connecting the
the loader
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Maintenance
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77
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The tape loader responds on
the SCSI bus
the tape drive does not respond
to the host, but
Maintenance
• Verify that a SCSI terminator is attached to both the last
and first SCSI device on the SCSI bus.
• Verify that the SCSI cables are connected to the rear of the
loader. See chapter “Installation”, section
SCSI bus cable”.
• Make sure that the correct host controller card is installed.
• Verify that the SCSI cables are not damaged and that the
total SCSI cable length is not exceeding the maximum
required length.
• Verify that the loader SCSI
to unique SCSI IDs that is not used by any other SCSI
device on the same bus.
• Verify that the host application and the device drivers are
installed with the most resent patches to support the tape
drive
• Issue a system r
management
• Remove the back panel cover plate on the loader and
verify that the cables are properly connected to the drive.
• Reboot the loader by turning power off from the rear of the
loader and then on.
• Reboot the
power on sequence..
• Contact your service representative.
ID and the drive SCSI ID are set
eset from the front panel or remote
host system when the loader has completed it’s
“connecting the
Autoloader Performance
The autoloader is not efficiently
backing up data
Cleaning
Cannot load the cleaning
Cartridge
•
Check the network bandwidth from the host system. If you
are backing u
local-only backup.
• Make sure the autoloader and tape drive are on their own
SCSI bus and not daisy-chained to another tape drive or to
the hard drive being backed up.
• Verify that the host application and t
installed with the most resent patches to support the tape
drive and the loader.
• Connect the autoloader to an LVD SCSI bus and make
sure there are no SE devices on the same bus, because this
causes the entire bus to negotiate down t
• Clean the tape drive. See the installation and user guide,
chapter “Maintenance”, section “using the cleaning
cartridge”.
• Try a new cartridge. A marginal cartridge can cause
performance problems due to bad spots on the tape
requiring retries.
• Backing up compressed data lowers performance.
• Check the size of the files. Small file size can impact
performance.
• Make sure there is no cartridge present in the drive before
you load a cleaning cart
• M
ake sure the cleaning cartridge is not expired.
• Contact your service representative.
p data over a network, consider comparing to a
he device drivers are
o SE speed.
ridge.
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StorageLoader Installation and User Manual
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Maintenance
Write or read issues
Contaminated head
Non-acclimated media
Cleaning cartridg
Incompatible
Expired cleaning cartridge
Bad/defective/contaminated
media
LED error messages
Amber LED on
e is
• When the amber LED is on, the loader has encountered an
Errors Displayed on Front Panel
There is an error code on the
LCD display
There is an error code on the
RMI
Remote Management
The unit does not respond on
the RMI
Forgot password
Forgot password on RMI
• The RMI password can be cleared from the front panel
Avoid contamination by ensuring that the autoloader is
installed in a clean, contamination-free environment.
Cartr
idges should be stored vertically in their plastic cases.
Continue cleaning the tape drive as needed.
If a cleaning cartridge is not successful in resolving the
problem after 3 or more attempts, the cleaning cartridge may
be contaminated and should not be
used in another drive.
A cartridge should be acclimated for at least 24 hours before
being used, particularly if it has been stored at a
substantially different temperature or level of humidity than
the autoloader.
Make sure you are using an allowed cleaning cartridges
Verify the number of cleanings per cleaning tape for your
media type
• If the write/read errors persist and the drive ha
s been
cleaned, that cartridge should be suspected as being
defective, if it is not an invalid cleaning cartridge.
• If this occurs, export the cartridge and load a known good
cartridge. In some cases, a cartridge can be worn out, have
a defective cartridg
Firmware Upgrade Tape.
e memory, or have been formatted as a
• Any cartridge that is suspected of being defective or
contaminated should NOT be reused in any drive.
electrical or mechanical failure. An error message shall be
dispalyed on the front panel (and RMI). Refer to the error
codes for details.
•
Look up the error code, try to resolve
the failure.
• Power cycle the loader by turning off and on the main
power switch on the rear of the loader.
• Contact your service representative.
•
Look up the error code, try to resolve the failure.
• Power cycle the
power switch on the rear of the loader.
loader by turning off and on the main
• Contact your service representative.
• Verify that the Ethernet cable is connected to the correct
hub
• Verify the Eth
ernet settings via the front panel. See user
and installation guide, chapter “Remote management” for
details.
• Reboot the loader by issuing a system reset. Wait at least
30 seconds for the RMI to initialize.
• Power cycle the loader by turning off and on
the main
power switch on the rear of the loader. Wait at least 30
seconds for the RMI to initialize.
• Contact your service representative.
interface. See the u
figure “The complete menu tree”).
ser and installation guide for details (see
StorageLoader Installation and User Manual
79
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Forgot password on FPI
7.7 The Error Screen
When the
Fault
front panel. Figure 7.1 illustrates how the
error conditions on the front panel display:
LED is illuminated and one of the error screens appears on the
StorageLoader
Details
• Look up the RMI IP address from the front panel menu
(view data menu).
• Connect the RMI interface and perform a memory dump of
the loader (see user
• Send the memdump to your Service representative. The
FPI password can be decoded from the memdump by using
a special SW.
detects an
Error : 1109–6A0133
Failed to stow
at slot 9 (Drive)
and installation guide for details).
error condition, the
StorageLoader
Acti
ons
Maintenance
red/amber
reports
Figure 7.1 Error Code Page
The top line shows an Error code in the following format: XXXX
YYRRVV
The XXXX is the error number, while the YY is the internal loader
error code. The RRVV is the FW revision numbers, where RR is the
major revision and VV
The next two lines give more detailed error information. There are
two option buttons, “Details” and “Actions”. Pressing the Details
button gives access to a multi
Action gives access to a set of
from the error. An example of pressing “Details” and continuing with
pressing “More” is shown in figures 7.2 and 7.3.
is the minor revision.
-
page error description text. Pressing
actions that can be taken to recover
Reboot the Loader
and retry the
operation.
More
Back
-
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StorageLoader Installation and User Manual
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Figure 7.2 Example of detailed information
Figure 7.3 Example of further detailed information
In this example, pressing “Back” twice takes you back to the Error
Code Page (figure 7.1) where you can press “Actions” to go to the
Act
ions menu. Figure 7.4 shows an example of pressing “Actions”.
Pressing the buttons next to the up/down arrows on the screen gives
you access to other action options.
If the problem
persists please call
technical support.
Back
Maintenance
?
Reboot
?
Figure 7.4 Example of action
In figure 7.4, you have been prompted to reboot the Loader. Pressing
“Select” will result in the warning message shown in figure 7.5. Press
“Ok” to execute the reboot.
Figure 7.5 Warning message concerning reboot
When an error condition occurs, identify the problem using the
displayed error codes and follow the suggested actions.
codes are listed in the next section.
Cancel
You are about to
reboot the loade
AND the drive !
Exit
Select
r
Ok
The error
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7.8 Error Codes
Th
e error codes
Symptom Code (FSC)
are listed in numerical sequence by their
in the tables that follow. If a persistent error
Maintenance
Fault
condition prompts you to call your Technical Support representative,
be sure to supply the code informatio
Error
Code
01ZZ Diagnostic
0200 Initialization of
1001 Failed moving
1101
1108
1109 Failed to stow at
1201
1208
Display
Message
number ZZ
failed.
the robotics
failed.
the robotics.
-
Failed to stow at
slot 01 .. 08
slot 09
Failed to fetch at
slot 01 .. 08
Description
The diagnostics
number ZZ
failed.
The robotics
failed to
complete the
calibration or the
inventory
sequence.
The robotics
was not able to
move.
The robotics is
not able to stow
the cartridge to
the magazine
Failed to insert
cartridge in drive
The robotic
not able to fetch
the requested
cartridge from
the magazine
s is
Suggested Action
Reboot the loader and retry the
operation.
1. Reboot the loader and retry the
operation.
2. Verify that the magazines are
locked.
3. Turn off the loader
remove the magazines by using
the emergency eject pin.
4. Contact your service
representative.
Reboot the loader and retry the
operation.
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify t
damaged.
4. Insert empty magazines.
5. Power cycle the loader.
6. Retry the operation.
7. Retry the operation with a new
magazine.
1. Reboot the loader and retry the
operation.
2. If failure persists, insert the
cartridge into a magazine slot,
remove the magazine and verify
that the cartridge is not damaged.
1. Reboot the loader and retry the
operation.
2. Remove the magazine if
possible. Remove all cartridges.
3. Verify that the cartridge is not
damaged.
4. Insert empty magazines.
5. Power cycle
6. Retry the operation.
7. Retry the operation with a new
magazine
n to help identify the problem.
and try to
hat the cartridge is not
the loader.
Most likely cause
(for guidance
only)
(This error code i
reserved for
future use)
Cartridge
blocked, faulty
robotics
C
artridge
blocked, faulty
robotics
Defect robotics,
defect magazine,
defect cartridge
Defect robotics,
defect magazine,
defect cartridge
s
82
StorageLoader Installation and User Manual
Tandberg Data
Maintenance
1209 Failed to fetch at
slot 09
2000 Drive not found Communication
2001 Drive hardware
fault detected.
Failed to eject
cartridge from
drive
error between
the loader and
the drive.
The drive has
reported a
hardware fault.
1. Reboot the loader and retry the
operation.
2. Try
the drive via the front panel menu.
3.Remove the drive FRU. Connect
power to drive and push the
drive’s eject button. If this fails,
remove cartidge by following the
drive’s emergency eject
procedure.
1. Reboot the loader and retry the
operation.
2. Remove back-panel cover plate
and check the SCSI cabling and
the ADI cabling.
Reboot the loader and retry the
operation. If the problem persists
replace the drive.
to eject the cartridge from
Defect drive or
robotics. D
cartridge.
SCSI and signal
cables, power
cable
power supply;
defective drive.
Defective drive
efect
s; defective
StorageLoader Installation and User Manual
83
Appendix A
A.1 Mechanical D
The Tandberg Data StorageLoader 1U is designed as a rack mount
unit. The StorageLoader can also be used as a tabletop unit.
Dimensions:
Length
Width
Height
Weight
Table A
- 1
740 mm (29.13 in)
rear of unit
446.6 mm (17.58 in)
43.6 (1.72 in)
14.6 kg (32.2 lb) without cartridges
StorageLoader Mechanical Dimensions and Weight
–
Specifications
imensions and Weight
0.5 mm from front rail to
0.5 mm
0.5 mm
StorageLoader Installation and User Manual
85
Tandberg Data
A.2 Power Requirements
Normal AC version.
Input voltage
Input Frequency
Inrush Current (Cold Start)
Power consumption average
Power consumption peak*
* Maximum peak length, less than 10ms
Table A
- 2
StorageLoader Power
Requirements
Spares/Accessories
90 VAC – 264VAC
47 Hz – 63 Hz
Less than 30 A, 115VAC
Less than 60 A, 230 VAC
35W
70W*
Special DC version.
Power Ratings
-
48 VDC +/
1.5 A
-
20 %
86
StorageLoader Installation and User Manual
Tandberg Data
Notification. Ref. UL60950
-1:
Maintenance
StorageLoader Installation and User Manual
87
Tandberg Data
Special DC connector:
Spares/Accessories
88
StorageLoader Installation and User Manual
Tandberg Data
A.3 Vibration Specifications
Sinusoidal sweep
Sweep Rates
Axes
Duration
Operating
Non-Operating
(Storage)
Transport
5
1 octave/minute
X, Y and Z
2 hours
Frequency
(Hz)
5
24.2
5
27.1
Range
24.2
500
27.1
500
200
Maintenance
Level
0.01 in p
0.02 in p
0.75g
p
0.3g
p
0.5g
-
-
Table A
Table A
- 3
StorageLoader sine sweep levels
Random
Crest factor
Axes
Duration
Operating
Total
Non Operating/Storage
Total
Transport
Total level
- 4
StorageLoader random vibration levels
3
5
X, Y
, Z
30 min/axis
Frequency
(Hz)
5
17
150
200
500
0.27g
1.07g
1.03g
rms
5
500
rms
8
40
45
70
200
rms
Level
(g2/Hz)
2.0E
-5
3.0E
-4
3.0E
-4
8.0E
-5
8.0E
-5
2.3E
-3
2.3E
-3
0.03
0.03
0.003
0.01
0.01
0.001
StorageLoader Installation and User Manual
89
Tandberg Data
A.4 Mechanical Shock Specifications
Mechanical Bump/Shock
Axes
Directions
Pulse
interval
Operating
Storage
(X,Z)
Storage (Y)
Table A
- 5
X, Y, Z
Positive and negative
3 seconds
Pulse
shape
Half sine
Half sine
Half sine
StorageLoader mechanical shock levels
Pulse
duration
5ms
8ms
8ms
Pulse
Level
3g
20g
15g
3
3
Pulses/axis/direction
1000
Spares/Accessories
A.5 Drop
Drop test
Standard
Drop sequence
Drop height
Table A
- 6
StorageLoader drop test
ASTM D-4169
10 drops, 1 corner, 3 edges, 6 faces
30 inches
A.6 Climatic Specifications
Temperature
Operating
Non-
Table A
Operating
- 7
Range
Gradient
StorageLoader temperature specification
Range
Gradient
+10
C to +35
10
C/hour
-
35
C to +60
20
C/hour
C
C
Installing the equipment in a closed or multi
the operating ambient temperature of the rack environ
be greater than room ambient.
Operating
Non-Operating
90
Range
Gradient
Range
Gradient
Humidity
20%Rh to 80%Rh
10%Rh/hour
10%Rh to 90%Rh
20%Rh /hour
StorageLoader Installation and User Manual
-
unit rack assembly,
ment may
Tandberg Data
Maintenance
Table A
Oper
Non-Operating
Table A
A.7 Noise Specification
Idle (LwA)
Operating (LwA)
Table A - 10 StorageLoader noise specification
- 8
ating
- 9
StorageLoader humidity specification
Altitude
StorageLoader altitude specification
Range
Range
-
-
500 to 10000 ft
500 to 40000 ft
Acoustic
60 dBA
65 dBA
A.8 Product Reliability
MTBF:
MSBF:
Appendix B
250.000 hours for StorageLoader electronics
500.000 Mean cartridge swaps between failures
–
Spare
parts/Accessories
Type
Spare parts
Description
FRU drive tray assy
2
20LTO
FRU drive tray assy
420LTO
FRU drive tray assy VS160
Magazine Left LTO
P/N
007171
006979
006978
S808738
Magazine Right LTO
Magazine Left DLT
Magazine Right DLT
FRU Fan
FRU Power Supply
FRU Filter
Rac
StorageLoader Installation and User Manual
kmount Rail Kit 1U
S808739
S808731
S808732
S808740
S808696
S808741
S808703
91
Tandberg Data
Type
Accessories
Description
Accessory kit DLT
Accessory kit LTO
Quick Installation Guide
P/N
800246
870157
433060
Spares/Accessories
Table B
- 1 List of spare parts and accessories
92
StorageLoader Installation and User Manual
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