User Manual
This document is not to be reproduced in whole or in part without permission in writing from:
Software version L3.0
D13640.03
D1364003 T150 MXP User Manual
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part
of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or
by any means, electronically, mechanically, by photocopying, or otherwise, without the prior
written permission of TANDBERG. Nationally and internationally recognized trademarks and
tradenames are the property of their respective holders and are hereby acknowledged.
Contains iType™ from Agfa Monotype Corporation.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to
change without prior notice, and should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards
this effort, we welcome you to
and structure of this document.
COPYRIGHT © 2005, TANDBERG
Contact us with comments and suggestions regarding the content
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Environmental Issues
User Manual
Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps
save the environment. Our products reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper).
Our products are low energy consuming products.
Waste handling
No need to send material back to TANDBERG as there are no consumables to take care of.
Please contact your local dealer for information on recycling the product by sending the main
parts of the product for disassembly at local electronic waste stations, marking recyclable parts so
the waste station can disassemble and re-use these parts.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals
with a digital CD version. Instead of a range of different user manuals, there is now one CD which
can be used with all TANDBERG products, in a variety of languages. The environmental benefits
of this are significant. The CDs are recyclable and the savings on paper are huge. A simple webbased search feature helps users directly access the information they need. In addition, the
TANDBERG video systems now have an intuitive on-screen help function, which provides a
range of useful features and tips. The content of the CD can still be printed locally if the need
arises.
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D1364003 T150 MXP User Manual
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the
equipment and keep this manual for future reference. The information in this summary is intended
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus
and in the operating instructions.
Equipment Markings
The lightning flash
symbol within an
equilateral triangle is
intended to alert the
user to the presence of
uninsulated “dangerous
voltages” within the
product’s enclosure that
may be of sufficient
magnitude to constitute
a risk of electrical shock.
The exclamation mark
within an equilateral
triangle is intended to
alert the user to the
presence of important
operating and
maintenance (servicing)
instructions within
literature accompanying
the equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water
for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a
cloth or other material. Never install the apparatus near heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician.
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User Manual
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Use only with a cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when moving
the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the
warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
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D1364003 T150 MXP User Manual
Precautions
When installing the TANDBERG 150 MXP, be aware of the following issues:
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
Never install cables without first unplugging the device from the power supply.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE
99/5/EEC
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Contact us
User Manual
If you have any questions, comments or suggestions, please see the
www.tandberg.net.
It is also possible to send a fax or mail to the attention of:
Product and Sales Support
TANDBERG
P.O. Box 92
1325 Lysaker
Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
Online Support service at
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D1364003 T150 MXP User Manual
Table of Contents
1 TANDBERG 150 MXP............................................................................................................ 10
1.1 At a Glance .......................................................................................................................... 11
1.2 Unpacking and Mounting ..................................................................................................... 13
1.3 Connecting Cables............................................................................................................... 14
1.4 System Configuration........................................................................................................... 16
2 General Use ........................................................................................................................... 18
2.1 The Keypad.......................................................................................................................... 19
2.2 On Screen Indicators ........................................................................................................... 22
2.3 Navigation ............................................................................................................................ 23
2.4 Make a Call .......................................................................................................................... 24
2.4.1 Make Video Call....................................................................................................... 25
2.4.2 Make Telephone Call............................................................................................... 26
2.4.3 Call Settings............................................................................................................. 27
2.5 Answer an incoming Call ..................................................................................................... 29
2.6 End Call................................................................................................................................30
2.7 Phone Book ......................................................................................................................... 31
2.7.1 Call Log.................................................................................................................... 33
2.7.2 My Contacts ............................................................................................................. 34
2.7.3 Add New Contact..................................................................................................... 36
2.7.4 Edit Contact ............................................................................................................. 37
2.7.5 Delete Contact ......................................................................................................... 38
2.7.6 Global Contacts ....................................................................................................... 39
2.7.7 Up one Level............................................................................................................ 40
2.7.8 Search...................................................................................................................... 40
2.7.9 Copy Contact to My Contacts .................................................................................. 41
3 Administrator Settings ............................................................................................................ 42
3.1 General Settings .................................................................................................................. 43
3.1.1 Language ................................................................................................................. 44
3.1.2 System Name .......................................................................................................... 45
3.1.3 Autoanswer .............................................................................................................. 46
3.1.4 Max Call Length ....................................................................................................... 47
3.1.5 Phone Book Settings ............................................................................................... 48
3.1.6 Default Call Settings ................................................................................................ 49
3.1.7 Date and Time Settings ........................................................................................... 51
3.2 Audio .................................................................................................................................... 52
3.2.1 TTY (Text telephone)............................................................................................... 53
3.2.2 Alert Tones and Volume .......................................................................................... 54
3.3 Security ................................................................................................................................55
3.3.1 Encryption ................................................................................................................ 56
3.3.2 Encryption Mode ...................................................................................................... 57
3.3.3 Administrator Password........................................................................................... 58
3.3.4 IP Access Password ................................................................................................ 59
3.3.5 Access Code............................................................................................................ 60
3.4 Network................................................................................................................................61
3.4.1 IP Settings................................................................................................................ 62
3.4.2 H.323 Settings ......................................................................................................... 64
3.4.3 SIP Settings ............................................................................................................. 68
3.4.4 SNMP Settings......................................................................................................... 70
3.4.5 IP Services............................................................................................................... 71
3.4.6 Quality of Service..................................................................................................... 72
3.5 Diagnostics .......................................................................................................................... 74
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User Manual
3.4.7 System Information .................................................................................................. 75
3.4.8 Call Status................................................................................................................ 76
3.4.9 Network Statistics .................................................................................................... 78
3.4.10 Warnings.................................................................................................................. 79
3.6 Restart.................................................................................................................................. 80
4 Appendices............................................................................................................................. 81
4.1 Appendix 1 ........................................................................................................................... 82
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1 TANDBERG 150 MXP
Main Features:
H.323/IP bandwidth up to 512kbps
Simplified and easy to use menu
Date and Time on screen
DES and AES Encryption
Standards based H.235 authentication towards Border Controller / Gatekeeper
SIP
Integrated Expressway™ firewall traversal technology
Automatically selection between: H.261, H.263 and H.264 / G.711, G.722 and G.722.1
Quality of Service: Precedence, DiffServ, Automatic downspeeding, Video error
concealment using IPLR
Built-in and automatic: Gain control, Noise reduction and Echo cancellation
Audio and Video mute for privacy
8.4” LCD, 4:3 Screen
Manual Tilt and focus camera
Built-in Microphone and Speakers
Privacy Handset and Headset
Built-in Keypad
Kensington Cable lock
TTY (Text Telephone) support
Power Over Ethernet
Ethernet Switch. No additional LAN port required to connect 150 and PC to your LAN
Handset and Handset Cradle is optional and detachable
True Localization with enhanced language support
1.1 At a Glance
1 TANDBERG 150 MXP
1. Camera
The camera has manual tilt and focus. Turn the lens to adjust focus. (Tip! Press Selfview first to
see your video picture). Tilt the camera by manually adjusting the tilt angle with the wheel to the
right of the lens.
2. Microphone (located at the top of the product)
3. LCD Monitor
4. Handset
Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact your
TANDBERG representative for more information.
5. Speaker
6. Camera Lens Cap Docking (at the back side)
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D1364003 T150 MXP User Manual
Use the Camera lens cap at the back side of the product to cover the lens when the product is not
in use. The camera lens cap protects the lens and also assures you from involuntary
broadcasting of your video image.
7. Keypad
The keypad contains all the keys you need to control the system. See chapter
2.1 The Keypad for
more information.
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1 TANDBERG 150 MXP
1.2 Unpacking and Mounting
Unpacking the system
The system lies fully assembled in the box. Remove the accessories box and carefully lift the
system out of the box. To protect the camera lens while installing, it is recommended to keep the
camera lens cap on. In the accessories box you find:
LAN cable
Power adapter and power cable
Handset
Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact your
TANDBERG representative for more information.
Mounting of the handset
Slide the handset bracket into the tracks at the underside of the system. Place the system in an
upright position and lay the handset in its place. The handset is held in place by magnets. See
chapter
1.3 Connecting Cables for how to connect the handset cable.
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D1364003 T150 MXP User Manual
1.3 Connecting Cables
Connect the cables as shown on the figure:
1. Plug for handset (optional)
Handset is not included with the TANDBERG 150 MXP, but is an accessory device. Contact
your TANDBERG representative for more information.
2. Plug for headset (optional)
The TANDBERG 150 MXP has a 2.5mm 3-pole mini-jack connector at its right side marked
with a headset symbol. This allows the user to connect a standard telecommunications headset
to the system. Headsets with the microphone positioned in front of the user’s mouth, connected
to the earphone through a rod, tend to give more echo than earbud headsets with the
microphone attached to the cord. TANDBERG recommends the Plantronics MX100 headset
(
www.plantronics.com, products → mobile). Note that the maximum outer diameter of the plug
must be 7,0 mm or smaller. A plug with a bigger outer diameter will not fit the unit. Alternatively
an extension cord may be used.
3. Power cable
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4. LAN 1
5. LAN 2
1 TANDBERG 150 MXP
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D1364003 T150 MXP User Manual
1.4 System Configuration
Before you begin it is recommended to configure your system. Navigate through the settings
using the arrow keys and OK. Remember to press the Save button on the bottom of each menu
to save your changes. Press Cancel (x) to return to the previous Menu.
General configuration:
1. Open the General Settings menu
Press the Settings key on the keypad to open the Settings menu. Select General Settings.
2. Language
Press OK in the Language field and select the language you want to use from the list.
3. System Name
Give your system a name. Use the # key to change between lower case and upper case letters.
4. Auto answer
Decide whether you would like the system to let calls through automatically (Auto answer On), or
if you want to answer the call manually (Auto answer Off). The option On + Mic Off means that
the system automatically will answer incoming calls and switch the microphone off when the call
is connected. Press Mic Off to switch the microphone back on.
5. Max Call Length
You can limit the maximum length of your calls. If your call exceeds the maximum Call Length,
the call will disconnect automatically.
6. Phone Book Settings
Settings for a management phone book system.
7. Default Call Settings
The default call settings will be used if nothing else specified.
8. Date and Time Settings
Provides time and date information on desired formats.
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1 TANDBERG 150 MXP
9. Save changes
Remember to save changes by selecting the Save button on the bottom of the menu and
pressing OK.
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2 General Use
Wake up the system
When all cables are connected as described in chapter
ready for use.
The Welcome Screen
When the system is powered, you will see the welcome screen. Your dial in number is displayed
in the upper right corner. The on-hook telephone icon tells you that you are currently not in a call.
Press OK or Cancel to hide the welcome screen. Press OK or Cancel to bring it back.
To check your video image, press Selfview on the keypad (see chapter
further information). Press Selfview again to go back to the welcome screen.
1.3 Connecting Cables, the system is
2.1 The Keypad for
2.1 The Keypad
2 General Use
1. Number keys
Use Number keys to dial video numbers. Use the star key to get the dot sign when dialing an IP
number.
When you are in an input field where letters are required, the system automatically goes to letter
mode. Writing letters works like on a mobile phone. Press the key that corresponds to your
desired letter. Press the key as many times as you need to get the right letter. Change to lower or
upper case letters with the # key, and space with the 0 key.
2. Call key
Press the Call key to open the call menu. When you have dialed a number, press the call key to
place the call (see chapter
3. Notification lamp
A red lamp is lit to indicate that you have and incoming call. The lamp is also lit when you power
up the system. When the lamp turns off, the system is ready for use.
4. Phone Book
2.3 Make a Call for more information).
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D1364003 T150 MXP User Manual
Press Phone Book to open the systems phone book. Store and recall your video contacts via the
system Phone Book for easy placement of calls (see chapter
2.7 Phone Book for more
information).
5. End Call
Use the red End Call key to end the current call.
6. Soft keys
For future releases.
7. Selfview
Selfview displays the picture of yourself. Press Selfview again to turn selfview off.
8. PIP
Press PIP (Picture In Picture) to get a smaller picture in addition to the full screen picture. The
PIP is placed in the top right corner of the screen. Press PIP again to move it to the other corners
of the screen. The fifth time you press PIP, it will disappear.
9. Brightness
Brightness lets you adjust the monitor brightness.
10. Services
For future releases.
11. Help
Press Help to get a quick guide about how to use the system.
12. Call Register
Press Call Register to se a list of your latest calls, both outgoing, incoming and lost calls.
13. Administrator Settings
Press Administrator Settings to open the settings menu. Administrator Settings contain all the
settings of the system (see chapter
3 Administrator Settings for more information).
14. Privacy
When the Privacy key is pressed, no camera image will be sent out from your system. The
Privacy key is lit when the camera is off. An indicator on the screen also appears as you press
Privacy. Press the Privacy key again to deactivate privacy. Use Privacy to prevent others from
seeing your video image.
15. Volume
Volume + and – adjusts the volume of the speaker. An indicator on the screen shows the volume
level.
16. Mic Off
Press Mic Off to mute your microphone. The Mic Off key is lit when the microphone is off. An
indicator on the screen also appears as you press Mic Off. Press the Mic Off key again to
deactivate Mic Off. Use Mic Off to mute your outgoing audio.
17. Headset
Press Headset to activate headset. Remember to plug in your headset in advance (see chapter
1.3 Connecting Cables). The Headset key is lit when it is active. Press Headset again to
deactivate.
18. Arrow keys and OK
Use Arrow keys to navigate in menus. Press OK to select menu items.
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2 General Use
19. Speaker
Press Speaker to activate the speaker. The Speaker key is lit when the speaker is active. Press
Speaker again to turn the speaker off.
20. Cancel
Cancel takes you back one step in the menu system. Use Cancel also to delete characters in an
input field.
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D1364003 T150 MXP User Manual
2.2 On Screen Indicators
The system has a number of icons signaling different settings:
Microphone Off
This indicator is shown when the microphone is turned off. Press the Mic off
button again to turn the microphone back on.
Privacy
This indicator is shown when the Privacy key on the keypad is activated. No
camera images are sent from your system when the privacy indicator is displayed.
Press the Privacy key again to deactivate privacy.
Volume Off
This indicator is shown when the volume is turned off. Press Volume + to turn the
volume back on.
Secure Conference, AES
This double padlock indicator is shown when AES encryption (Secure
Conference) is active.
Secure Conference, DES
This padlock indicator is shown when DES encryption (Secure Conference) is
active.
Not Secure Conference
This open padlock indicator is shown during the initialization phase for encryption.
During this period the call is not secure.
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2.3 Navigation
2 General Use
Arrow keys and OK
Navigate in the menu with arrow keys. The orange selector on screen
shows the selected item. Press OK to select.
Back/Cancel button
In the main menu, the Cancel (X) button will hide the menu. In other
menus, Cancel (X) takes you one step back. In an input field, Cancel (X)
will delete characters/numbers to the left.
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D1364003 T150 MXP User Manual
2.4 Make a Call
To open the call menu, do one of the following:
Press the green button on the keypad
Press a number key
Press the speaker button on the keypad
Press the headset button (remember to plug in your headset first)
Lift up the handset (handset is accessory device with TANDBERG 150 MXP)
All of these actions will result in a dial tone and you can start dialing. You can enter a number
manually in the input field or select the book icon to select a contact from the phone book.
The TANDBERG system can make both video calls and telephone calls. For video calls, choose
Place Video Call in the call menu. For telephone calls, choose Place Telephone Call. Call
Settings specifies the quality of the call. In most cases you can leave call settings unchanged.
Choose among the buttons:
Make Video Call
Make Telephone Call
Call Settings
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2.4.1 Make Video Call
2 General Use
How to make a video call:
1. Press the green key on the keypad (or any of the other possibilities mentioned in chapter
Make a Call) to open the Call menu.
2. Dial a video number manually, see details below, or select a conference participant from
the Phone Book, see
3. Press the green key on the keypad or move the orange selector down to the Place Video
Call icon and press OK to start the video call.
When dialing manually, toggle between ABC/abc by pressing the # button on the keypad and
between abc/123 by holding the # button for one second. Use a star as separator in IP
addresses. If a system is registered on a gatekeeper or border controller with DNS support, there
are several ways to call into the system:
<IP address>
<E.164>
<H.323 ID>
<H.323 ID>@<domain>
<E.164>@<domain>
3.4.2 H.323 Settings for details.
See
2.7 Phone Book for details.
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