TANDBERG S3 User Manual

Content
Server
Table of
D13898.05 DECEMBER 2007
ADMINISTRATOR
GUIDE
Version S3
December 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
1
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
What’s in this Manual?
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information
Operator Safet y / Environmental Issues
Safety Instructions ............................................................... 10
Environmental Issues............................................................ 11
Introduction
Features at a Glance ............................................................. 14
Installation
Preparing for Use .................................................................. 16
What’s in the Box? .......................................................... 16
Installation Site Preparations .......................................... 16
Rack Mounting (optional) ................................................. 16
Connecting Cables .......................................................... 16
IP Address Setting Conguration ............................................17
About IP Address Setting .................................................17
IP Settings Menus Available .............................................17
Examples of Front Panel Operation ........................................ 18
Set the IP Address to Static ............................................ 18
Example 1: Setting the IP Assignment ............................. 18
Example 2: Setting the IP Address Itself .......................... 18
Quick Setup
Basic H.323 Services Setup via Content Ser ver Interface ....... 20
About Basic H.323 Services ............................................ 20
Initial Setup .................................................................... 20
Call Recording Test ......................................................... 21
Web Server Setup ........................................................... 22
Recommended Next Steps .............................................. 22
Operation
Product Registration and Security Updates ............................ 24
Product Registration ....................................................... 24
Using Remote Desktop.................................................... 24
Security Updates ............................................................ 24
Installing Software Upgrades and Securit y Updates .......... 24
Shutdown and Restart .......................................................... 25
System Status ................................................................ 25
No Shutdown or Restart While Calls Are In Progress! ........ 25
Command Menu Structure .............................................. 25
Restar ting the Content Server ......................................... 25
Shutting Down the Content Ser ver ................................... 25
Restoring to Default Settings ................................................ 26
About Restoring to Default Settings ................................. 26
Using the Front Panel Keys .............................................. 26
Restoring to Default Settings .......................................... 26
What Does Cong Restore Do? ........................................ 26
What Does Full Restore Do? ............................................ 26
Command Menu Structure .............................................. 26
Backing Up and Restoring the Content Server
Backing Up Your Content Server ............................................ 28
Before You Start ............................................................. 28
The Backup Procedure .................................................... 28
Scheduling Backups ............................................................. 30
The Scheduling Backup Procedure ................................... 30
Restoring your Content Ser ver ............................................... 33
The Restoring Procedure ................................................. 33
Administrator Settings
Viewing Administrator Settings .............................................. 37
About Administrator Settings ........................................... 37
Logging In to View the Administrator Options .................... 37
Site Settings ........................................................................ 38
About Site Settings ......................................................... 38
The Site Settings ............................................................ 38
Restar t Ser vice............................................................... 38
System Information .............................................................. 39
System Information Settings ........................................... 39
Gatekeeper Settings ............................................................. 40
The Gatekeeper Settings ................................................. 40
Advanced H.323 Settings ..................................................... 41
The Advanced H.323 Settings ......................................... 41
SIP Settings ......................................................................... 42
The SIP Settings ............................................................. 42
Authentication ...................................................................... 43
The Authentication Settings ............................................ 43
The Authentication Settings ............................................ 44
API ....................................................................................... 45
The API Settings ............................................................. 45
User Properties .................................................................... 46
The User Properties Settings ........................................... 46
System Defaults ....................................................................47
The System Default Settings ............................................47
User Management ................................................................ 48
About User Management ................................................. 48
The User Manager Settings ............................................. 48
Adding Users ........................................................................ 49
About Adding Users ........................................................ 49
The User Manager Settings when Add Users Has Been
Selected......................................................................... 49
Adding Users Under Local Authentication ......................... 50
Adding Users Manually .................................................... 50
Adding Users Correctly .................................................... 50
Adding Groups ................................................................ 50
Adding Users or Groups Under Domain or LDAP
Authentication ................................................................ 50
Adding Users Automatically ............................................. 50
Template s ............................................................................ 51
About Template Editing ................................................... 51
The Template Editor Settings ........................................... 51
Editing Templates ................................................................. 52
About System Templates ................................................. 52
The Template Editor ........................................................ 52
The Template Section ..................................................... 53
The Content Viewer ......................................................... 54
The Por table Devices Section .......................................... 57
The Download Section .................................................... 58
The Summary Section ..................................................... 59
Adding Templates ................................................................. 60
The Template Editor ........................................................ 60
System Templates ................................................................ 61
About Templates ............................................................. 61
The System Templates Available ...................................... 61
Description ..................................................................... 61
Recorded Output ............................................................ 61
Media Servers ...................................................................... 62
About Media Servers ...................................................... 62
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
2
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Media Servers Options ............................................. 62
Adding Windows Media Streaming Server .............................. 63
Conguring Windows Media Streaming Ser ver .................. 63
The Windows Media Streaming Ser ver Options ................. 63
The On Demand Settings Options .................................... 64
Setting up Multicast Delivery ................................................. 65
Prerequisites .................................................................. 65
Basic Setup— It Only Needs to Be Done Once .................. 65
Conguring QuickTime Server .......................................... 66
The QuickTime Or Darwin Streaming Settings Options ...... 66
The On Demand Settings Options .................................... 67
Conguring Real Media Ser ver ......................................... 68
The Real Media Streaming Settings Options .................... 68
The On Demand Settings Options .................................... 69
Call Congurations ................................................................ 70
About Call Conguration .................................................. 70
The Call Conguration Editor Settings .............................. 70
Editing, Duplicating or Creating a New Call Conguration .........71
About Editing ...................................................................71
The Call Conguration Editor Settings ...............................71
Categories ............................................................................ 72
About Categories ............................................................ 72
The Category Settings ..................................................... 72
Server Logs .......................................................................... 73
About Server Logs .......................................................... 73
The Ser ver Logs Page ..................................................... 73
The Content Library Logs Page ........................................ 73
Server Maintenance ...............................................................74
About Server Maintenance ...............................................74
The Ser ver Maintenance Page ..........................................74
Media Storage Location ........................................................ 75
About Media Storage Location ......................................... 75
Before You Start ............................................................. 75
The Media Storage Location ............................................ 75
NAS Conguration ................................................................. 76
Conguring NAS .............................................................. 76
Changing Storage Location ................................................... 77
Changing the Default Media Location to
Alternate Storage Location .............................................. 77
Changing Back From the Alternate Storage
Location to the Default Media Storage Location ............... 78
About Windows Server .................................................... 79
The Windows Ser ver Page ............................................... 79
Conference Setup
Initial Steps When Creating a Conference .............................. 81
About Conference Setup ................................................. 81
Logging In ...................................................................... 81
Creating Conferences ........................................................... 82
About Creating a Conference ........................................... 82
The Create Conference Settings ...................................... 82
Call Information .................................................................... 83
Templates Determine Outputs! ........................................ 83
The Call Information Settings .......................................... 83
Conference Permissions ....................................................... 84
The Conference Permissions Settings .............................. 84
Conference Metadata ........................................................... 85
The Conference Metadata Settings .................................. 85
Call Information: When in a Call ............................................. 86
About Call Information .................................................... 86
The Call Information Display ............................................ 86
Ending the Call ..................................................................... 87
A Recommended Procedure ............................................ 87
Recording Ad Hoc Calls ......................................................... 88
Dialing in ........................................................................ 88
Concurrent Calls ............................................................. 88
Recording in Progress Is Indicated on the Endpoint .......... 88
Using TMS to Schedule Calls ................................................. 89
About TMS Scheduling .................................................... 89
Creating a Dedicated TMS Alias ....................................... 89
Scheduling Calls with TMS .............................................. 89
Recording Alias Options ........................................................ 90
About Recording Alias Options ......................................... 90
Recording Alias Options Available Depend
on Your Privileges ........................................................... 90
Creating New Aliases ............................................................ 91
About Creating New Aliases ............................................. 91
An Over view of the Options.............................................. 91
Creating a New Recording Alias ............................................. 92
About Recording Aliases ................................................. 92
An Over view of the Options.............................................. 92
Specifying Properties ............................................................ 93
About Specif ying Proper ties ............................................ 93
An Over view of the Options.............................................. 93
Specify Set tings ................................................................... 94
About Specif ying Settings ............................................... 94
An Over view of the Options.............................................. 94
Specifying Default Conference Properties .............................. 95
Entering User Names ...................................................... 95
An Over view of the Options.............................................. 95
Specifying Default Conference Metadata ............................... 96
About Default Conference Metadata. ............................... 96
An Over view of the Options.............................................. 96
Editing Recording Aliases ...................................................... 97
Who Can Edit What? ....................................................... 97
What Administrators Will See .......................................... 97
What Owners Will See if They Have a Recording Alias ....... 97
Delete Recording Aliases ...................................................... 98
About Deleting ................................................................ 98
Selecting Which Ones to Delete ....................................... 98
View Conferences
Conference Types ............................................................... 10 0
About Conference Types ................................................ 100
Details ......................................................................... 10 0
Navigating the Interface ...................................................... 101
Category....................................................................... 101
Searching ..................................................................... 101
Sorting Conferences ..................................................... 101
Navigating Between Pages .................................................. 102
Navigation Options ........................................................ 102
Prompting Users to Log in to View a Conference ................... 103
Setting up Authenticated Access ................................... 103
Login and Logout .......................................................... 103
Context Sensitive Help ........................................................ 104
About Context Sensitive Help ........................................ 104
Examples ..................................................................... 104
Displaying Copyright ........................................................... 105
About Displaying Copyright ............................................ 105
The Copyright Display .................................................... 105
Preferences ........................................................................ 106
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
3
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About User Preferences ................................................ 106
User Preferences Pop- up Window .................................. 106
Content Viewer ....................................................................107
Accessing Content Viewer ..............................................107
The Content Viewer Display ............................................107
The Video Display ............................................................... 108
The Video Display Sizes ................................................ 108
There Are Two Ways to View a Video .............................. 108
Examples of Video Display Sizes ................................... 108
Different Layouts and Screen Sizes ............................... 108
The Video Display Controls .................................................. 109
Controlling the Video Display ......................................... 109
The Video Display Control Features................................ 109
Indexes .............................................................................. 110
About Indexes ............................................................... 110
Index Features .............................................................. 110
The Presentation Window .................................................... 111
About the Presentation Window ..................................... 111
How The Different Layouts Look .................................... 111
Editing Recorded Conferences ............................................. 112
About Editing Conferences ............................................ 112
Deleting Conferences .................................................... 112
The Editing Conferences Page ....................................... 112
Editing Conference Permissions .......................................... 113
About Editing Permissions ............................................. 113
The Editing Conferences Permissions Page .................... 113
Editing Conference Metadata .............................................. 114
The Editing Conferences Metadata Page ........................ 114
Conference Thumbnails ...................................................... 115
About Conference Thumbnails ....................................... 115
The Conference Thumbnails .......................................... 115
Content Editor .................................................................... 116
About the Content Editor ............................................... 116
What the Content Editor Looks Like ............................... 116
Adding Indexes ....................................................................117
About Indexes ................................................................117
How It Looks with Indexes ..............................................117
Selecting an Index and Changing the Time ......................117
Adding Indexes ..............................................................117
Moving E xisting Markers ................................................117
Removing Indexes ............................................................... 118
About Removing Indexes ............................................... 118
Selecting an Index ........................................................ 118
The Result of the Index Being Deleted ........................... 118
Adding Conferences ............................................................ 119
About Adding Conferences ............................................ 119
Removing Breaks in Conferences .................................. 119
How It Looks When the Add Conference Button
Is Clicked ..................................................................... 119
The Content Editor with the Edited and Added Conference
Thumbnails Next to Each Other ..................................... 119
Add Conference Options ................................................ 119
Options When Added..................................................... 119
Adding Outputs ................................................................... 120
About Adding Outputs ................................................... 120
The Add Outputs Screen ............................................... 120
Example Screenshots ......................................................... 121
Adding Format MPEG4 and a new size Large .................. 121
Download ..................................................................... 121
Portable Devices .......................................................... 121
Appendices
Appendix 1: LED Panel Menu Structure ................................ 123
Appendix 2: Compatibility .................................................... 124
About Compatibility ....................................................... 124
Platform and Browser Version Compatibility ................... 124
Playback of Windows Media Content in Mozilla Firefox .... 124
Recommended Player Versions ...................................... 124
Appendix 3: Recording Templates at a Glance ...................... 125
Transcoding Templates and Their Outputs at a Glance .... 125
Appendix 4: TANDBERG Content Server Port Assignment ...... 126
Contact Information ............................................................ 127
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
4
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
COPYRIGHT © 2005–2007, TANDBERG
Philip Pedersens vei 22 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234 e-mail: tandberg@tandberg.com
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
5
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Trademarks, Copyright, Disclaimer, License Agreements, Patent Information
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
All rights reser ved. This document contains information that is proprietar y to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior writ ten permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.
Contains iType™ from Agfa Monotype Corporation.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third par ties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to contact us with comments and sug gestions regarding the contents and structure of this document.
Copyright © 2005–2007 TANDBERG. All rights reserved. TANDBERG is a registered trademark of TANDBERG ASA and/or its subsidiaries in the United States and/or other countries.
Third Party Software
Amended / Expanded Copyright notices for third­party software on the TANDBERG Content Ser ver systems are listed below:
Full copies of the licenses and warrant y statements are located on the product CD in the
license les directory.
The non-commercial third part y code is distributed in binary form under the terms of non­copyleft style open source licenses such as BSD.
In accordance with section (6) of the GNU Lesser General Public License and section 3.6 of the Mozilla Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at www.tandberg.com or the “contact us” section of this manual. Please provide USD 10.00 for media and shipping.
This product includes sof tware licensed from Agora Laboratories. Copyright © 2003 Agora Laboratories, Inc. All Rights Reserved.
Portions utilize Microsoft Windows Media Technologies. Copyright © 1999–2002 Microsoft Corporation. All rights reser ved.
RealNetworks® technology is provided under license from RealNetworks, Inc., copyright © 1995–2003 RealNetworks, Inc. and/or its suppliers. P.O. Box 91123, Seattle Washington 98111–9223, U.S. A. Patents Pending. All rights reserved. RealNetworks is a registered trademark of RealNet works, Inc.
License for OpenSSL
This product includes sof tware developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org /). Copyright © 1998–2005 The OpenSSL Project. All rights reserved.
THE OpenSSL SOF TWARE IS PROVIDED BY THE Open SSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARR ANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LICENSE FOR Dojo
Copyright © 2005–2006, The Dojo Foundation All rights reser ved.
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binar y form must reproduce
the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of the Dojo Foundation nor
the names of its contributors may be used to endorse or promote products derived from
this software without specic prior written
permission.
THIS SOF TWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILIT Y, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOF TWARE, EVEN IF ADVISED OF THE POSSIBILIT Y OF SUCH DAMAGE.
GNU Lesser General Public License (“LGPL”)
Soft ware Distributed under the LGPL: FFMPEG, FAAC
Mozilla Public License (“MPL”)
Soft ware Distributed under the MPL: MPEG4IP
LICENSE FOR Ogg
Copyright © 2002, Xiph.org Foundation
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binar y form must reproduce
the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of the Xiph.org Foundation nor
the names of its contributors may be used to endorse or promote products derived from this
software without specic prior written permission.
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
6
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
THIS SOF TWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILIT Y AND F ITNESS FOR A PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILIT Y, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LICENSE FOR JSON
LICENSE: Redistribution and use in source and binary forms, with
or without modication, are permitted provided that the following
conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOF TWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILIT Y AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPL ARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, ROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILIT Y, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOF TWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
@category
@package Services_JSON
@author Michal Migurski <mike-json@teczno.com>
@author Matt Knapp <mdknapp[at]gmail[dot]com>
@author Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
@copyright 2005 Michal Migurski
@license http://www.opensource.org/licenses/bsd-license.php
@link http://pear.php.net/pepr/pepr-proposal-show.php?id=198
This TANDBERG product is covered by one or more of the following patents:
US7,136,577
US6,590,603
US7,283,588
EP01953201
GB1338127
Other patents pending
View http://www.tandberg.com/tandberg_pm.jsp for updated list.
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Contact Information
TANDBERG
Philip Pedersens vei 22 1366 Lysaker, Norway
Tel: +47 67 125 125 Fax: +47 67 125 234
E-mail: tandberg@tandberg.com
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
QuickTime is a trademark of Apple Computer, Inc.
Zune is a trademark of Microsoft Corporation. All rights reserved.
Introduction Installation Quick Setup Operation
7
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
TANDBERG CONTENT SERVER
USER GUIDE
ADMINISTRATOR GUIDE
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
8
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices

Operator Safety / Environmental Issues

For your own protection, please read the overleaf safety instructions completely, before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
9
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices

Safety Instructions

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
For your protection please read these safet y instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near
water—for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.
Never install jacks for communication cables
in wet locations unless the jack is specically
designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication
lines, mains power-outlet or any power source before cleaning or polishing.
Do not use liquid cleaners or aerosol cleaners.
Use a lint-free cloth lightly moistened
with water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings
of the apparatus. Never cover the slots and openings with a cloth or other material.
Never install the apparatus near heat sources
such as radiators, heat registers, stoves, or
other apparatus (including ampliers) that
produce heat.
Do not place the product in direct sunlight or
close to a sur face directly heated by the sun.
Lightning
Never use this apparatus, or connect/
disconnect communication cables or power cables during lightning storms.
Dust
Do not operate the apparatus in areas with
high concentration of dust.
Vibration
Do not operate the apparatus in areas with
vibration or place it on an unstable surface.
Power Connection and Hazardous Voltage
The product may have hazardous voltage
inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.
This product should always be powered from
an earthed power outlet.
Never connect at tached power supply cord to
other products.
In case any parts of the product have visual damage never attempt to connect mains power, or any other power source, before consulting service personnel.
The plug connecting the power cord to the
product/power supply ser ves as the main disconnect device for this equipment. The power cord must always be easily accessible.
Route the power cord so as to avoid it being
walked on or pinched by items placed upon or against it. Pay par ticular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
Do not tug the power cord.
If the provided plug does not t into your
outlet, consult an electrician.
Never install cables, or any peripherals,
without rst unplugging the device from it’s
power source.
Servicing
Do not attempt to service the apparatus
yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all
servicing to qualied service personnel.
Unplug the apparatus from its power source
and refer servicing to qualied personnel
under the following conditions:
If the power cord or plug is damaged or
frayed.
If liquid has been spilled into the apparatus.
If objects have fallen into the apparatus.
If the apparatus has been exposed to rain or
moisture.
If the apparatus has been subjected to
excessive shock by being dropped.
If the cabinet has been damaged.
If the apparatus seems to be overheated.
If the apparatus emits smoke or abnormal
od or.
If the apparatus fails to operate in
accordance with the operating instructions.
Accessories
Use only accessories specied by the
manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to
repor t a gas leak in the vicinity of the leak.
Table of
D13898.05 DECEMBER 2007
Disclaimers, Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
10
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices

Environmental Issues

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is impor tant to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is commit ted to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO
•
emissions, and traf fic congestion. Provide products and services that improve quality of life for
•
our customers. Produce products that can be recycled or disposed of safely at
•
the end of product life. Comply with all relevant environmental legislation.
•
2
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of cer tain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landf illed or incinerated.
TANDBERG has implemented necessar y process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our
environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are marked with a crossed- out wheelie bin
symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or http://www.tandberg.net/recycling if you need more information on the collection and recycling system in your area.
Information for Recyclers
As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after 13 August
2005.
Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:
Model number of TANDBERG product
•
Your company’s name • Contact name • Address • Telephone number • E-mail. •
Digital User Guides
TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD— which can be used with all TANDBERG products—in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.
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A 㑻ໄᯢ( A Class product declaration)
ѻЎ A ITEˈ೼݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙ৿བϟݙ
ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE
product, and the following statement is clearly marked in the user
manual and nameplate ˖
ໄ ᯢ
ℸЎ A 㑻ѻકˈ೼⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ೼䖭
⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘ᥾ᮑDŽ
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Introduction

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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Safety,
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on demand. The following page provides an overview of the main features.
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Features at a Glance

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The TANDBERG Content Server provides users with a quick and easy way to record video meetings and view them live or on demand from their computers.
Flexible Content Creation
Customizable Personal and System
Recording Aliases automatically apply recording and streaming settings, conference permissions and metadata.
Suppor t for dialing in and dialing out from
the Content Ser ver.
TANDBERG Management Suite (TMS)
integration:
Suppor t for Personal and System
Recording Aliases through integr ation with TMS 11.8.
Backwards compatibility with TMS 11.7.
Recording
Large scale content creation from up to ve
concurrent video conferences (if registered to a gatekeeper).
Powerful predened system templates (see
Recording Templates at a Glance for a full
list of system templates and their recording and streaming outputs).
Dual Stream support for all calls.
Streaming
Live streaming of video meetings in multiple
formats and data rates.
Multicast and unicast streaming.
In-built Windows Media™ streaming server.
Integration with external streaming servers for
publishing Windows Media™, RealNetworks® Real Media (RealAudio® and RealVideo®) and QuickTime® compatible MPEG4 content.
Authentication
Suppor t for local, LDAP and domain
authentication.
Suppor t for guest (unauthenticated access)
with PIN -protection for conferences.
Permissions
Access-list based model for viewing live and
recorded conferences and editing recorded content.
Content Library
Searchable content library for viewing live
and recorded content.
Ability to assign customized Categories
to conferences and sort conferences by Category.
Content Viewing Experience
Indexing content for quick retrieval by using
the Index.
Picture in Picture, Two Videos, Joined, and
Switching layouts available.
Ability to switch between different views
of the video streams and the index (if available).
Content Editing
Ability to add and manage index points in
the Content Editor.
Ability to set the start and end points for
conference playback and create a playlist for playback of up to two conferences.
Administration
User-friendly web- based interface for
administrative system conguration.
Access to administrative logs and Windows
Server from the Content Server web interface.
Gatekeeper Settings
Ability to register the Content Ser ver with
the gatekeeper as a Terminal or a Gateway.
Native suppor t for Expressway.
Scalability
Suppor t for media storage in an external
storage location, such as Network Attached Storage.
New in Version 3.0
Suppor t for H.264.
Suppor t for encrypted H.323 calls.
Suppor t for SIP.
Wide formats:
H263:• w228p, w448p, w576p H.264: • w228p, w448p, w576p, w720p
New call model with ve concurrent calls
transcoded to the same formats.
Ability to add outputs to recorded
conferences for on-demand viewing with the
Ofine Transcoder.
An easy-to–use, graphical Template Editor,
with a wide selection of layouts and resolutions.
Added MPEG4 format for viewing and
downloads.
Optimized downloadable media for portable
devices—iPod and Zune.
Updated Content Librar y inter face, with
thumbnails and automatic bandwidth detection.
Fully exible Content Viewer.
Context-sensitive online help.
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Installation

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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Environmental
Safety,
An important section covering the rst time installation of the
Content Server. Observe that for security reasons we strongly recommend that you change the IP address from DHCP to static as soon as the unit is in production.
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Preparing for Use

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

What’s in the Box?

To avoid damage to the unit during transportation, the Content Server is delivered in a special shipping box, which should contain the following components:
CD with User Guide and other documentation.
Rack-ears, screws and screwdriver.
Cables.
Power cable.
Ethernet cable.
TANDBERG Content Server.
Please report any discrepancies to your TANDBERG Representative immediately.

Installation Site Preparations

Make sure the Content Server is accessible
and that all cables can be easily connected.
For ventilation: Leave a space of at least
10 cm (4 inches) behind the Content Server’s rear panel and 10 cm (4 inches) in front of the front panel.
The room in which you install the Content
Server should have an ambient temperature between 0 ºC and 35 ºC (32 ºF and 95 ºF ) and between 10 % and 90 % non-condensing relative humidity.
Do not place heav y objects directly on top of
the Content Ser ver.
Do not place hot objects directly on top, or
directly beneath the Content Server.
Use a grounded AC power outlet for the
Content Server.
Before starting the rack mounting please
make sure the TANDBERG Content Server is placed securely on a hard flat surface.
Attach the brackets to the Content Server
on both sides of the unit.
Connect a LAN cable from
the LAN 1 connector on the Content Server to your network. The LAN 2, 3 and 4 connectors are not used and should be left open.

Rack Mounting (optional)

Disconnect the AC power cable, if
applicable.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Make sure that the mounting space is
prepared according to the Installation Site
Preparations below left.
1 0 c m

Connecting Cables

Connect the AC power
cable to an electrical distribution socket. Press the power switch button at the back side to 1 to turn on the Content Server. On the front panel of the system the power indicator LED, marked
Pwr, will light up.
1 0 c m
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IP Address Setting Conguration

About IP Address Setting IP Settings Menus Available

The Content Ser ver requires the IP Address
Settings to be congured before it can be used. IP Address can be congured using the
LCD Panel—see the block diagram to the right and the example on the next page.
The front panel keys are used as follows:
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Use this key to enter the edit mode and
conrm selection or entr y.
Use this key to return to the previous menu screen or exit the edit mode without saving the latest entry.
Use these keys to select items in the menu, move between values in a numerical address and modify numerical values.
Menu title is shown in orange.
IP Settings
Address Type IP Address Sub net M ask Default Ga tew ay
Ver sion Info
To Version Info
DNS (Preferred) DNS (Alter nate)
To Commands
Address Type:
IP Address <IP addr ess>
Sub net m ask <IP addr ess>
Default Ga tew ay <IP addr ess>
DNS (Preferred) <IP addr ess>
DNS (Alter nate) <IP addr ess>
Select Type: DHCP St atic
Edit Addre ss
000.000.000.000
Edit Sub net
000.000.000.000
Edit Gate wa y
000.000.000.000
DN S Se rv er
0.0. 0.0
DN S Se rv er
0.0. 0.0
Save Changes? No Ye s
Save Changes? No Ye s
Save Changes? No Ye s
Save Changes? No Ye s
Save Changes? No Ye s
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Examples of Front Panel Operation

Set the IP Address to Static Example 1: Setting the IP Address Type

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
We strongly recommend that you change the IP address from DHCP to Static once the Content Server is in production.
Use the examples on this page together with the diagram on the previous page to set the IP address.
To set the subnet mask, default gateway and DNS IP addresses, follow the steps described below.
Press Enter to produce the menu. The display shows two lines at a time:
The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down.
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the
Arrow keys to locate Ad dre ss Type
Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained.
Press Enter twice to enter the submenu:Selecting IP Settings > Addr ess Type
Use the Arrow keys to scroll down to Static.
Press Enter to put the change into effect and proceed to specify the IP address.

Example 2: Setting the IP Address Itself

Press Enter to produce the menu. The display shows two lines at a time:
The upper line is the menu title (as shown here) or a text describing a submenu or the setting shown (as in the example to the right). The settings available can be displayed one by one (the upper line is retained) by scrolling up and down.
Selecting IP Settings > IP Addre ss
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the Arrow keys to locate IP Ad dress
Use the Arrow keys to scroll up and down and have the settings shown displayed one by one. The menu title will be retained.
Press Enter to enter the submenu: Press Enter to bypass any digit not in need of
Press Enter to edit the address.
The rst digit will now blink.
Use the Arrow keys to scroll through the numbers (0–9) and press Enter when the number requested appears. The next digit will then start to blink.
Repeat until the nal digit has been set.
adjustment. When all digits have been set pressing Enter will
produce the Save Changes menu. Use Arrow keys to select applicable option. Use Enter to exit the menu put ting changes
into effect.This will take you back to the IP Settings menu.
If you need to change other settings repeat the procedure selecting the applicable IP Setting submenu (e.g. Default Gateway) rst.
Use Return to leave a menu undoing any changes. This will also take you back to the IP Settings m en u.
Sta tic
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Quick Setup

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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The Quick Setup section will help you get your Content Server
online and operational quickly. Please note that as a security precaution, you should change the administrative password at setup time and before the Content Server is used in production.
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Basic H.323 Services Setup via Content Server Interface—Step 1

!

Initial SetupAbout Basic H.323 Services

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content 1. Server inter face.
Making a test call recording.2.
Changing the administrator password and 3. setting up server date and time on the Windows Server.
Make sure that the E.164 aliases and H.323
IDs unique on your net work are valid for your gatekeeper or border controller. By default, the Content Server’s H.323
ID is set to the machine name, eg. TANDBERG -<random number>. The H.323 ID of a live Recording Alias is set to Live<machine_
name> and the H.323 ID of an on demand
Recording Alias is set to OnDemand<machine_
name>. If upgrading from S2, the machine
name will be replaced by the serial number.
You can register the Content Server with either gatekeeper or border controller. For simplicity in this document we’ll use gatekeeper to refer to either device.
The default local administrator account should be used for administrative
functions such as system upgrades and updates and when using Remote Desktop access to the Content Server. It is therefore very important to change your password as described in the Windows Ser ver Setup section.
Start a Web browser and enter the IP

address of the Content Server. You can use either http or https, with https recommended for administrative access.
Go to the Administrator Settings > Site

Settings to set the System Name for the
Content Server.
Note: The System Name is used by TMS
to identify the Content Server.
When prompted for login, enter the

username administrator and password TANDBERG
If required, set Gatekeeper registration

to Enabled and set the Gatekeeper IP
address. You can choose to register
the Content Server as a Terminal or a Gateway. If you select Gateway
registration, you will need to enter H.323
and E.164 Gateway prefixes.
Go to Conference Setup > Recording

Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording Aliases and save.
Save the Site Settings. You may refresh

the browser page to check if gatekeeper registration has been successful.
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For more on setting the administrative
properties and user conguration, see
the Administrator Settings section.
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Basic H.323 Services Setup via Content Server Interface—Step 2

Call Recording TestAbout Basic H.323 Services

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content 1. Server inter face (described on the previous page).
Making a test call recording.2.
Changing the administrator password and 3. setting up server date and time on the Windows Server (described on the next page).
If the Content Ser ver is not registered
to a gatekeeper, you can make a test
recording by dialing the IP address of the
Content Server from an endpoint.
If you have logged out, log back in to the

Content Server web interface via http or https://<ContentServerIPaddress>.
If the recording alias you have selected

has a live stream output, you can watch the streaming call in Live Conferences. Calls made with aliases which have no live streaming outputs will not be available for viewing until the call has finished and the recording has been transcoded.
Go to Conference Setup > Create
Conference.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialed.
Select a default recording alias, type the
address of the endpoint you want to call and click on Place Call. Alternatively, you can dial one of the recording aliases’ E.164 alias or H.323 ID from your endpoint.
You can watch the on demand conference

in Recorded Conferences. Calls which were made with the default On Demand alias need to be transcoded before they can be watched. The progress of the transcoding process can be viewed in
Pending Conferences.
To read more on Recording Aliases, see Recording Aliases
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Basic H.323 Services Setup via Content Server Interface—Step 3
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Basic H.323 Services
A quick basic setup of your TANDBERG Content Server includes:
Setting up H.323 services via the Content 1. Server inter face (described two pages back).
Making a test call recording (described on 2. the previous page).
Changing the administrator password and 3. setting up server date and time on the Windows Server.
Remember to restart the Content
Server every time you change date,
time and time zone information.
You may wish to record your new administrative password in a safe location. Please note that you should not change the default administrator account name.
To read more on how to set the administrative proper ties and user
conguration, see the Administrator
Settings section.
Once the initial setup has been completed (previous page),

log in to the Web User Interface for Microsoft Windows Server administration, https://<ContentServerIPaddress>:8098/, using Internet Explorer and use the Set Administrative Password tool to change your administrative password.
Register your Content Server using the Registration Card or via the web 1. at www.tandberg.net/register
Apply the most recent 2. security updates for the Content Server
Decide what your Content Server settings will be in the following areas: 3.
Authenticatio
Use Local machine users, or a.
use LDAP/Active Directory users and groups (recommended).b.
Manual dial or
Use in stand-alone mode with ad hoc dialinga.
Use with TMS 11.8 for scheduled calls. b.
n:
TMS:

Web Server Setup

Go to Maintenance > Date/Time to update Date and Time settings

on the server.

Recommended Next Steps

Review • recording template settings
Optional – congure special case streaming resources:
Congure your ser vers for multicast streaming in Media Ser vers.a.
Congure external streaming ser vers in Media Serversb.
Optional – add new
Congure
Review
settings if required.
Recording aliases
ports used by the Content Ser ver and adjust your rewall
Categories
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Operation

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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D13898.05 DECEMBER 2007
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The Operation section contains important information about
product registration and security updates. Procedures for restarting, shutting down and restoring the Content Server to default settings are also explained in this section.
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Product Registration and Security Updates

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Product Registration

You need to register the product if you would like to receive an email from TANDBERG Constant Care Ser vices when Content Server updates to the TANDBERG Content Ser ver become available.
You can register using the Registration Card provided with your Content Server or via the web at
www.tandberg.com/register.
You can also check the following ftp site for all available downloads:
http://ftp.tandberg.com/pub/software/content_server/

Security Updates

All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg.
com/pub/software/device_security/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE MOST RECENT SECURIT Y UPDATE FOR EACH YEAR FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAIL ABLE. ALL SECURITY UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR.

Using Remote Desktop

Installing Software Upgrades and Security Updates

Content Server software upgrades and security updates need to be installed using Remote Desktop access.
Remote Desktop access is also used for:
Scheduling backup
Using the • TCS NAS Wizard.
Open the Remote Desktop Utility on your PC

(Start>Programs> Accessories>Communications>Remote Desktop Connection).
Once you are logged in, you can gain access to security updates or software upgrade les on

your local PC by expanding My Computer. Note that mapped drives correspond to the drives on your PC.
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Provide the local administrator username

and password.
Once you have nished the necessar y installations, restar t the Content Server if prompted to

do so. Otherwise, terminate your Remote Desktop session by logging of f. Please note that if you choose Shut down, it will shut down the Content Server!
Backup and
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Administrator
Settings
If you want to copy security updates

or software upgrade files from your PC to the TCS desktop, click on
Options>LocalResources and select Disk Drives, then click on Connect.
Conference
Setup
View
Conferences
Appendices

Shutdown and Restart

!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

System Status

The LCD panel display indicates the current status of the Content Server.
LCD panel display when a call is currently in progress.
LCD panel display when no calls are currently in progress.
LCD panel display when transcoding is in progress.
In addition you will also nd the currently installed version, as
can be seen from the below menu structure.
How to use the front panel keys is explained on the next
page.
For details on how to restart the TCS service without restar ting the Content Ser ver, see the Administrator
Settings section.

No Shutdown or Restart While Calls Are In Progress!

We do not recommend to shutdown or restart the
Content Server while calls are in progress. If the Content
Server is in a call and the ser ver is restarted or shut
down, calls in progress will fail and will not be recorded.
IP Setting s
Com mand s Ver sio n Info
Display information on the version currently installed.

Command Menu Structure

IP Settings are treated in Installation.
Rest art? No Ye s
Sh u td o w n? No Ye s
- Rest ore Defau lts ­Full Res tore Con fig Rest ore
Full Res tore? No Ye s
Co nfig Res tor e? No Ye s
Restoring Default Settings
is described on the next
page.

Restarting the Content Server

Press 1. Enter to display the M ain Me nu screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Co mma nds
Press 3. Enter to conrm your selection
From the 4. Commands menu, use the Up or Down arrow to select Restart and press Enter
You will be asked to conrm this 5.
action on the following screen. At the Restart? prompt, use the Up or Down arrow to select Ye s and press Enter to
conrm.

Shutting Down the Content Server

Press 1. Enter to display the M ain Me nu screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Commands
Press Enter to conrm your selection3.
From the 4. Commands menu, use the Up or Down arrow to select Shutdow n and press Enter
You will be asked to conrm this 5.
action on the following screen. At the Shutdown? prompt, use the Up or
Down arrow to select Ye s and press Enter to conrm.
IM PORTAN T6. —wait until is is safe to shut
down the Content Server and the LCD panel displays Po wer off.
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Restoring to Default Settings

!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Restoring to Default Settings

The administrator can restore the Content Server to default settings par tially or fully via the LCD panel.
A partial restore to default settings— Cong
Restore—restores the default conguration
les and templates, but does NOT affect the
content stored on the server.
A full restore to default settings— Full Restore
—removes content and deletes all media les in addition to restoring the factor y conguration les and templates.
Restoring to defaults command in v.3.0 will restore the Content Ser ver to v.3.0 defaults, but it will also remove any
congurations specic to v.2.x, if the Content
Server has been upgraded to v3.0 from v2.x!
Restoring to defaults— both Cong
Restore and Full Restore—will take about 20 minutes and must not be
interrupted!
Logs are available in E:\logs\Restore director y.

Using the Front Panel Keys

Used to enter the edit mode and conrm
selection or entry.
Used to return to the previous menu screen or exit the edit mode without saving the latest entry.
Used to select items in the menu, move between values in a numerical address and modify numerical values.
For an example of this, turn to
IP Address Setting Conguration
in the Installation section.
Press Enter to display the Main Me nu

screen.
From the Commands menu, use the

Up or Down arrow to select Rest ore
Defau lts and press Enter.
What Does Cong Restore Do?
Deletes all user-created recording aliases,
external media servers, call conguration les and
templates and restores them to v.3.0 defaults.

What Does Full Restore Do?

Deletes all user-created recording aliases,
external media servers, call conguration les,
categories and recording templates and restores them to v.3.0 defaults.
Deletes all conferences and media les.
Deletes all server logs.
If data location has been changed to an
external storage location (NAS), a full restore will change the default storage location back to the Content Server.

Restoring to Default Settings

From the Main Me nu screen, use the

Up or Down arrow to select Commands.
From the Restore D efaults menu, use the Up or Down arrow to select Full Restor e

or Config Re store and press Enter.
If you are performing a full restore, you will be asked to conrm this action on the following
screen. At the Full Rest ore? prompt, use the Up or Down arrow to select Ye s and press
Enter to conrm.
If you are performing a partial restore, you will be asked to conrm this action on the
following screen. At the Co nfig Restor e? prompt, use the Up or Down arrow to select Yes and press Enter to conrm.
Press Enter to confirm your selection.


Command Menu Structure

IP Settings are
described in
Installation.
IP Settings
Comm ands
Versi on In fo
Display information on the version currently installed.
Restart? No Yes
Shutdown? No Yes
- Restor e Defau lts ­Full Restor e Config Re store
Restar t and Shutdown are described on the previous page.
Full Restor e? No Yes
Config Re store? No Yes
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Backing Up and Restoring the Content Server

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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This section describes the backup and restore procedures for the TANDBERG Content Server. Please note that scheduled backup
functionality is only available in version 2.3 or higher. This document covers version 3 of the TANDBERG Content Server Adminstrator Guide.
Introduction Installation Quick Setup Operation
Backup and
Restoring
Administrator
Settings
27
Conference
Setup
View
Conferences
Appendices

Backing Up Your Content Server Application, Media and Settings

Before You Start The Backup Procedure

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Before attempting backup, check in Add/Remove programs that you have Windows Ser ver 2003 Ser vice Pack installed. Please ensure that Service Pack 2 is installed on the Content Server before proceeding with backup.
Visit http://www.tandberg.com/support/tandberg _device_
security.jsp for instructions on how to install Microsoft Windows
Server 2003 Service Pack 2 on the TANDBERG Content Server.
You will need a USB Hard drive with enough space for all
les to be backed up. Check the total size of the les to
be backed up on your Content Server (in My Computer).
You can also back up to a network location.
Click on the Maintenance tab, then select the Backup link.
If you are not backing up to a network location, connect

a USB hard drive to a USB port on the Content Server. If the USB device does not appear in My Computer, go to
Computer Management and assign a drive letter which
does not conflict with the existing drives (eg. F).
Authenticate to open a Remote Desktop connection. If
your Internet Explorer 7 settings prevent you from running Active X scripts, you may need to add the Content Server to your Trusted Sites list in IE.
Login to the web interface using Internet Explorer and

select Windows Server from the Administrator Settings menu.
If you are not using Internet Explorer, you can also open
the Backup Wizard from a Remote Desktop session. Go to Start > All Programs > Accessories > System Tools >
Backup
Start the Backup and Restore Wizard.
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Backing Up Your Content Server... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Backup Procedure cont.
Select Back up files and settings.

From the Backup Type, Destination and Name screen:

Browse to the network location or USB Hard Drive you
want to use for your backup.
Type a name for your backup.
From the What to Back up screen, select Let me choose

what to back up.
The below screen, Completing the Backup or Restore

Wizard, will summarize your backup information. Click on Finish to start your backup.
From the Items to back up screen, select the check boxes

next to:
Local Disk [C:], Local Disk [E:] and System State
The backup process takes approximately 10 minutes per 5 GB
of data.
Backup progress is reported on screen and a detailed
repor t is provided at the end of the process.
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Backup and
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Your backup is now complete!
Administrator
Settings
Conference
Setup
View
Conferences
Appendices

Scheduling Backups

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Scheduling Backup Procedure

Open the Backup and Restore Wizard as described on the

previous pages. Select Advanced Mode.
This will open the Backup Wizard. From the What to Back
up screen, select Back up selected les, drive, or network data. Click Nex t.
Click on the Schedule Jobs tab.

From the Items to back up screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:] and System State.
Click on the Add Job button.
From the Backup Type, Destination and Name screen:

Browse to the network location or USB Hard Drive you want to use for your backup. Type a name for your backup.
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Scheduling Backups... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure cont.
From the Type of Backup screen, select the type of backup

from the following options:
Normal. Backs up selected les and marks each le as
backed up
Copy. Backs up selected les but does not mark any as
backed up
Incremental. Backs up selected les only if they were
created or modied since the previous backup
Differential. Backs up selected les only if they were
created or modied since the previous backup but does
not mark them as backed up
Daily. Backs up only les that were created or modied
today.
From the Backup Options screen, select Append this

backup to the existing backups.
From the When to Backup screen, select Later and click

on the Set Schedule button to make your scheduling selections.
From the How to Backup screen, select Verify data after

backup.
Example settings are shown in this screenshot.
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Scheduling Backups... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure cont.
After clicking OK, you will be prompted twice to supply the password for the account that the
backup will run under.
The below screen, Completing the Backup or Restore Wizard, will summarize your backup
information. Click on Finish to schedule the backup
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Restoring your Content Server Application, Media and Settings

The Restoring Procedure

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
End any calls in progress and open Remote Desktop

access to your Content Ser ver.
In the following Component Selection screen, select TCS
database Engine and click on Next.
Uninstall the TANDBERG Content Server. From Start >

Control Panel, open Add or Remove Programs. Select TANDBERG Content Server and click on Change. At the
following screen, select the Remove option.
From the Add/Remove Programs, uninstall Microsof t SQL
Server VSSWriter and Microsof t SQL Server Setup Support Files.
Browse to C:\Windows\Security
Look for les called e d b*.l og, there should be edb.log and at least one or two others maybe more (often called
edbtmp.log or edb0000*.log).
DO NOT delete edb.log, but delete the other one or two
les.
Not removing these les could result in future upgrades
failing following the restore.
Uninstall the Microsoft SQL Ser ver 2005. Select Microsoft

SQL Ser ver 2005 and click on Remove.
Go to Start > All Programs > Accessories > System Tools >

Backup.
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Restoring your Content Server Application, Media and Settings... cont.
The Restoring Procedure cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Star t the Backup Wizard. Select Restore les and

settings.
From Where to restore screen, leave the default setting—

Original location.
From the What to restore screen, select the check boxes

next to: Local Disk [C:], Local Disk [E:], and System State
Acknowledge the following warning about System State
restore.
Click on Advanced… from the following screen, Completing

the Backup or Restore Wizard.
From the How to restore screen, select Replace existing
files.
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Restoring your Content Server Application, Media and Settings... cont.
The Restoring Procedure cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Leave the default options selected on the Advanced
Restore Options screen.
Once the restore has completed, more detailed information can be obtained by clicking on the
Report button.
Click on Finish on the following screen, Completing the
Backup or Restore Wizard to start the restore process.
The progress of the restore is shown on screen.
YOU MUST RESTART THE COMPUTER AFTER THE RESTORE PROCESS.
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Administrator Settings

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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Read the Administrator Settings section to familiarize yourself with the administrative menu functions important for the
correct conguration and functioning of the Content Server.
This section explains the Site Settings, User and Category
management. It allows you to edit and create recording and
call conguration templates which determine the output of your
recordings. The Administrator Settings menu gives you access to view Server logs, view and add option keys, and view the storage location of your media.
Introduction Installation Quick Setup Operation
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36
Administrator
Settings
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Appendices

Viewing Administrator Settings

About Administrator Settings Logging In to View the Administrator Options

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The administrator needs to review the
administrator settings and congure the
settings based on the requirements of the installation site.
Conguration settings can be made via the
Administrator Settings menu.
Factor y default user name for the local administrator account is ad ministrator and factory default password is TA NDBERG . It is strongly recommended that you change the administrative password at setup time and before the Server is used for production.
Once successfully log ged in, the screen will display your display name and user name at the
bottom left of the screen, with menu items now available according to your login privileges.
Use a web browser to log in to the
Content Server interface via http or https:/ /<ContentServerIPaddress>.
Click on Login.
Click on Administrator Settings to display the options available. These are described on the
following pages.
Enter your administrator user name and
password.
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Site Settings

!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Site Settings The Site Settings

Administrators need to review conguration
information in the Site Settings menu to ensure
that the system is congured properly for their
installation site.
All changes made in the Site Settings page need to be conrmed by clicking the Save button at the top or bottom of the page.
Site Settings contain:
System information
Gatekeeper settings
Advanced H.323 settings
SIP settings
Authentication
API
User properties
System Defaults
These are described on the following pages.
+
The
indicates that this topic is expandable in the usual way. Once expanded, the sign changes to that the topic can be collapsed again.
to show

Restart Service

Treated in detail in System Information.
Treated in detail in Gatekeeper Settings.
Treated in detail in Advanced H.323 Settings.
Treated in detail in SIP Settings.
If the TANDBERG Content Service is recording calls at the time, the site setting inter face will indicate this and all site settings will be disabled except for the Restart Service button.
If you click on the Restart Service button while the Content Ser ver is in call, the following message will be displayed:
If you restart the Content Ser ver service, calls which are currently in progress will fail. Are you sure you want to restar t?
Restar t Ser vice will terminate calls that are
currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Treated in detail in Authentication.
If the Content Ser ver is in a call, the administrator is unable to edit the current site settings. The Site Settings
page will contain the text:
Cannot edit Site Settings—Content Server is currently in a call.
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Treated in detail in API.
Treated in detail in User Properties.
Treated in detail in System Defaults.
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)

System Information

Restar t Ser vice.This will terminate calls
that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Before restar ting the service, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress. If you click on the Restar t Ser vice button while calls are in progress, you will be asked
to conrm if you want to go ahead with
the restart.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

System Information Settings

System Name. Enter the name for the
Content Server.
The System Name is used in the TANDBERG Management Suite to identify added Content Servers. It is not the same as the S2 “System Name” as that was the H.323 ID.
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Site Settings (continued)

Gatekeeper Settings

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Gatekeeper Settings
Current Status. Displays the status of Content
Server registration with the gatekeeper (registered or not registered).
Gatekeeper Enabled. Choose Enabled to
register with the gatekeeper.
E.164 Alias. Other systems can call the
Content Server using the E.164 Alias, if the Content Server is registered to the gatekeeper.
The recording alias specied in the Default
Recording Aliases will be used for the call.
H.323 ID. Other systems can call the Content
Server using the H.323 ID, if the Content Server is registered to the gatekeeper. The
recording alias specied in the Default
Recording Aliases will be used for the call.
Gatekeeper Address. This gatekeeper IP-address
will be used.
Registration. Choose to register the Content Server
as a Ter minal or as a Gateway.
H.323 Gateway Prex. Alias prex if registered
as a gateway.
E.164 Gateway Prex. Alias prex if registered
as a gateway.
Restar t Ser vice(see Site Settings) will
terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Before restarting the service, check if there are live conferences in progress in the Live
Conferences page or check the call status on
the LCD panel of the unit. The Site Settings page will also display a warning if calls are in progress. If you click on the Restar t Ser vice button while calls are in progress, you will be
asked to conrm if you want to go ahead with
the restart.
Gatekeeper Discovery conguration is set to Manual.
Authentication. By default, gatekeeper
authentication is set to Of f. If authentication is required, change to Auto and supply the User name and Password.
User name. Enter the user name to
authenticate toward the gatekeeper.
Password. Enter the password to
authenticate toward the gatekeeper.
Password conrm. Re- enter the password.
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Site Settings (continued)

Advanced H.323 Settings

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Advanced H.323 Settings

Use Static Ports is disabled by
default. This means that the system will dynamically allocate which ports to use when opening a TCP/UDP connection.
Static ports can be enabled by selecting the checkbox and specifying the required range of por ts.
Port Range. 3230 to 3270 is the
standard rewall port range. It needs to be congured according to your local rewall settings.
NAT. Net work Address Translation is
used when the Ser ver is connected to a router with NAT support. The default setting for NAT is Off.
If NAT is On, the system will signal
the congured NAT address in place
of its own IP address within Q.931 and H.245.
If NAT is set to Auto, the system will try to determine whether the NAT address or the real IP address should be used for signaling. This is done to make it possible to make calls to endpoints on the LAN as well as WAN.
Restar t Ser vice.(see Site Settings)
Restar t Ser vice will terminate calls that are currently live (that is, the calls will be ended and conferences will not be available for on demand playback).
Before restar ting the service, check if there are live conferences in progress in the Live Conferences page or check the call status on the LCD panel of the unit. The Site Set tings page will also display a warning if calls are in progress. If you click on the Restart Service button while calls are in progress, you will be asked to
conrm if you want to go ahead with
the restart.
NAT Address. The NAT address must
be the global, external address to a router with NAT support. In the router, the following por ts must be routed to the system’s IP address:
Port 1720 Port 2326–2365
The por t range specied by the Port
Range eld.
Please contact your TANDBERG representative or authorized reseller for more information.
Changes to any elds in this
section require you to Restart Service.
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Site Settings (continued)

SIP Settings

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The SIP Settings

Status. Displays the status of Content Ser ver
registration with the SIP registrar.
Display name. Enter the Content Server’s SIP
display name.
Server Discovery is Manual. The IP of the
Server must be entered below.
Server Type. Select the type of SIP registrar.
The default setting is Auto, which supports registering to standard SIP ser vers like Op enS er.
User name. Enter the user name to
authenticate toward the SIP ser ver.
Password. Enter the password to authenticate
toward the SIP ser ver.
Status: Displays the status of Content Server
registration with the SIP registrar.
Registrations: Displays all Aliases that are
registered to the Sip Server.
The clickable link View all SIP registrations link to the SIP Alias Registration screen.
SIP enabled. Select to enable registration with
a SIP registrar.
SIP Address (URI). Other systems can call
the Content Ser ver using the SIP Address
or URI (Uniform Resource Identier) if the
Content Server is registered to a SIP registrar.
The recording alias specied in the Default
Recording Aliases will be used for the call.
Server Address. Enter the IP address or a fully
qualied domain name of the SIP registrar.
Transport. Choose the transpor t protocol
for SIP. The default transport method is TCP (Transmission Control Protocol). UDP (User Datagram Protocol) can also be used.
Password conrm. Re- enter the password.
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Site Settings (continued)

Authentication (I)

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Authentication Settings

Authentication. Choose the authentication
method for the Content Server.
Choose Local. If you select local
authentication, only users with valid local accounts who have been added through the User Management page will be able to log in. Local groups are not supported.
Choose Domain. If you select domain
authentication, the Content Server must be added to the domain, and details of the LDAP server used for authentication
must be lled out in the elds below.
Please see the sidebar to the right for more notes on domain authentication.
Choose LDAP. If you select LDAP
authentication, details of the LDAP server
used for authentication must be lled out in the elds below.
Please see the sidebar to the right for more notes on LDAP authentication.
Add LDAP Server. Allows you to add up to
four additional servers that the content server will look up to authenticate users.
Server address. Enter the DNS name or IP
address of your LDAP server. Only Microsoft Active Directory Server is suppor ted for 3.0 and 2.x versions of the Content Server.
Port. Port 389 is the default port for
most Domain Controllers. Global Catalog Servers may use port 389 or 3268.
LDAP Server. Click on the
this section and enter your server details.
+
to expand
Both LDAP and Domain authentication methods require the details of a Microsoft Active Directory Server to be entered in the Authentication section. At this time, only Microsoft Active Directory
Server is supported by the TANDBERG Content Server. Clicking on the Save button (see Site Settings) will perform a check of the
LDAP server settings as the Content Server attempts to bind to the LDAP server. Changes to Site Settings will not be saved if the LDAP settings entered are incorrect.
Domain Authentication
Domain authentication can only be used if the Content Server has been added to the domain. If you add the Content Server to an existing domain,
you need to dene a separate security policy for the server, otherwise the
existing security policies may prevent the server from functioning correctly. Please contact your authorized TANDBERG reseller or partner for details of the recommended security policy set tings.
Under Domain authentication, users with domain accounts and local users are able to log in. The local administrator account can be used to administer the server, or some domain users can be given administrative privileges.
LDAP Authentication
LDAP authentication does not require the Content Server to be added to a domain.
Before changing authentication from local to LDAP, the local administrator must add at least one LDAP user with administrative privileges to the Content Server. To do this, go to User Management > Add Users and enter at least one valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the standard login method. However, the local administrator can log in by adding the following string: #page:login&rescue:true to the end of the Content Server URL of the browser:
Example: The URL will look something like:
http://<ContentServerIPaddress>/tcs/#page:login&rescue:true
Hit the Enter key on your keyboard and log in with the local administrator account in the resulting pop-up window.
While it is possible for the local administrator to login using this method, it is more convenient to give an LDAP user account administrative privileges.
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Site Settings (continued)
Authentication (II)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Authentication Settings

Base DN. This is the search base which the Content
Server uses to search for user records. The Content
Server will search the object specied by the Base DN
(Distinguished Name) and any objects beneath it.
The Base DN is a unique name for this container. It consists of OU, CN, and DN components.
Base DN examples:
OU=employees,DC=company,DC=com OU=marketing, OU=employees,DC=company,DC=com
In the examples above, OU ‘marketing’ is contained within the OU ‘employees’, so OU=employees,DC=company,DC=com will identify all employees of the company including the Marketing department, and OU=marketing,OU=employees,DC=c ompany,DC=com will identify users from the Marketing depar tment only.
User DN. This is the LDAP identier of the account in your
domain which the Content Server will use to identify the user who is trying to log in. This account must have read membership privileges, that is, privileges to retrieve users’ ‘member Of’ attributes from Active Directory using LDAP. You can use an existing account or create a new special account with those privileges. This account does not need to be
inside the search tree specied in Base DN.
The User DN (Distinguished name) is a unique name for this account. It consists of:
CN (Common Name) of the special account
OU (Organizational Unit)
DC (Domain Object Class)
User DN examples: CN=user_account,OU=employees,DC=
company,DC=com CN=user_account,OU=marketing,DC=c ompany,DC=com
Please note that DNs can have many more than four parts.
Password. Enter the password for the account
identied above.
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Conrm Password. Enter the password again to verify
that it was entered correctly.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
API
The API is enabled by default and must stay enabled in the following cases:
If integration with TMS is required.
If the API is used for customized
integration with other systems. Refer to the TANDBERG Content Server API Documentation for details of available API calls.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The API Settings

Refer to the TANDBERG Content Server API Documentation D1398002, for details of available API calls.
The default API password at install is TA NDB ERG. It is strongly recommended that you change this password if you want the
API to remain enabled. If you clear the
password and the password eld is
empty, API clients will not receive an authentication challenge.
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Site Settings (continued)

User Properties

Choose this option to allow guest access to the Content Ser ver. When Allow Guest
Access is checked, users do not have
to authenticate to view conferences. Anyone can view all conferences that have Allow access to all users checkbox selected in Conference permissions.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The User Properties Settings

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Site Settings (continued)

System Defaults

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The System Default Settings

Default Recording Alias. If the system
E.164 alias, system name or content server IP address is called from an endpoint, the Recording Alias specied here will be used for recording and/or streaming the call.
The Recording Alias determines:
The call settings, based on the call
conguration specied in the alias.
The outputs, based on the recording
template specied in the alias.
Access to the live and recorded
conference.
Conference password (optional).
All conference metadata, such as
the conference name, description, speaker, location, copyright and
categor y specied in the Alias will
be automatically applied to the conference and can be edited before the call is placed and also after the
call has nished.
For more information on this – see Recording Aliases.
Default Media Servers. Ser vers specied in this
section will be used by default in new templates.
Live Windows Media.
Streaming Ser ver is used by default. An external
streaming server can be congured in Media
Servers and then selected as a default media server for streaming Windows Media live.
Live MPEG4.
stream MPEG4 live of f the content server. An external media server such as Darwin or
QuickTime streaming ser ver can be congured
in Media Servers and then selected as a default media ser ver for streaming MPEG4 live.
Live Real Media.
stream Real Media live off the content server. An external media server such as a Helix streaming
server can be congured in Media Servers and
then selected as a default media ser ver for streaming Real Media live.
On Demand Windows Media.
Media Streaming Server is used by default. An
external streaming ser ver can be congured in
Media Servers and then selected as a default media ser ver for streaming Windows Media on demand.
On Demand MPEG4.
Web Ser ver is congured to deliver MPEG4 media
as a progressive download (http streaming). An external media server such as Darwin or
QuickTime streaming ser ver can be congured
in Media Servers and then selected as a default media ser ver for streaming MPEG4 on demand.
On Demand Real Media.
Web Ser ver is congured to deliver Real Media
as http streaming. An external media server such
as a Helix streaming server can be congured in
Media Servers and then selected as a default media ser ver for streaming Real Media on demand.
The Local Windows Media
By default, it is not possible to
By default, it is not possible to
The Local Windows
By default, the Local IIS
By default, the Local IIS
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User Management

TANDBERG CONTENT SERVER
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About User Management

The User Management menu is used to add new users, change user privileges and delete users.
GUEST ACCESS
The Content Server supports guest access to view conferences. If you want guest users to view conferences without having to log in to the Content Ser ver:
Select
With guest access, users only need to enter the Content Server IP address in their browser and they do not have to authenticate at all to view those conferences. In this case, you only need to add users who will have to authenticate (log in) to get special privileges, such as administrators and owners.
AUTHENTICATED ACCESS
The Content Ser ver also suppor ts authenticated access to view conferences. If you want only authenticated users to view conferences, make sure that the Allow Guest Access checkbox is deselected in Site Settings . In this case, you have to add all users who need access to view, edit or administer content (through the
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, those conferences will be available for viewing by all authenticated users.
AUTHENTICATED AND GUEST ACCESS
It is also possible to have a mixture of guest and authenticated access for viewing conferences. If you want some conferences to be available to everybody, and other conferences restricted to authenticated users:
Depending on the authentication method chosen in Site Settings, administrators can add local users (who have been created on the local computer) or users (or groups) authenticated via LDAP.
Allow Guest Access checkbox in Site Settings, and
Select • Allow access to all users checkbox in Conference permissions for all or some conferences.
Select
Allow Guest Access checkbox in Site Settings, and ...
Select• Allow access to all users checkbox in Conference
permissions for conferences you want guests to see.
Add users and/or groups who need to login to the Content Server (through the Add Users page) and then enter user- or group names in Conference permissions for conferences that only those authenticated users should be able to view.

The User Manager Settings

There may be too many users to be displayed on a single page with the selected number of users displayed per page. Go to the other pages here.
By clicking on User Name, Display
Name, and User Role you may change
the sor ting order.
Click here to add new users. Details on this can be found on the next page.
Click here to delete the users selected.
Select users to be deleted. Use the checkbox above the column to select all users.
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User Management (continued)

Adding Users (I)

TANDBERG CONTENT SERVER
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About Adding Users

Use this page to add users to the system.
Users need to be added to the user database on the Content Server in order to log in. To add users enter one user name per line, or user names separated by a semicolon (see examples on the next page).

The User Manager Settings when Add Users Has Been Selected

To ensure users have the right privileges, enter user names in the correct text
eld:
Users entered in the
Administrators text eld will have
administrative privileges.
Users entered in the
eld will be able to make calls from
the Content Ser ver interface, edit personal recording aliases that they own and edit conferences they have recorded with a recording alias which gives them editor privileges.
Users entered in the
eld will be able to view conferences
they have access to (these users will only see the View Conferences menu).
Click here to return to the User
Management Main Page undoing any
changes made.
Add
Add Owners text
Add Users text
More on Adding Users can be found on the next page.
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Click here to add users to the database after you have entered the new users.
User names are not checked when they are entered on this page—you need to ensure that user details are correct, otherwise users will not be able to log in!
Conference
Setup
View
Conferences
Appendices
User Management (continued)
Adding Users (II)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Adding Users Under Local Authentication

If Local authentication is selected in Site Settings, local users can log in to the Content Ser ver.
Firstly, you need to ensure that local user accounts have been created on the Content Ser ver. You can create local user accounts from the Windows Server administration site in the Administrator Set tings menu.
These users then need to be added to the Content Server database by entering their usernames on the
Add Users page. Please note that adding local groups
is not supported. Local usernames must be entered in this format:
MACHINENAME\user.name:Display Name(optional)

Adding Users Manually

LDAP/Active Directory users need to be added manually through the Add Users page before they can log in if:
Domain
Adding users under Domain authentication:
Adding users under LDAP authentication:
or LDAP authentication is selected in Site
Settings,
and
Allow Guest Access
Users must be entered in this format: DOMAINNAME\user.name or DOMAINNAME\user. name:Display name
Users must be entered in this format: user.name or user.name:Display name
is selected in Site Settings.

Adding Users Correctly

Adding Groups

Groups always need to be added manually through the Add Users page.
LDAP/Active Directory groups must be entered in this format:
@group.name
Please note that although a group is added in this format, @group.name, both the group name and its base DN are displayed in the
User Management page.
When adding a group, all members of that group will be automatically added to the Content Server on login with the privileges you assigned to the group, if Domain or LDAP
authentication is selected in Site Set tings,
and regardless of whether or not Allow Guest
Access is selected in Site Settings.
If you add a group with Owner privileges, as members of that group log in to the Content Server, their accounts will be automatically created. The User Role next to their user name in the User Management page will appear to be User, but they will have
Owner privileges inherited from their group
membership. If you want all members of the group to be
Users or Owners, but some members of
the group need administrative privileges, you can change the User Role for these members to Admin. The highest user role will be applied.
Users need to be added to the user database on the Content Ser ver in order to log in. To add users, enter one user name per line, or user names separated by a semicolon.

Adding Users Automatically

All users with valid accounts on the Domain or LDAP ser ver will be added automatically upon login if:
Domain
Users added automatically will only have privileges to view conferences they are authorized to view (their user role will be
User). Administrators can give users special
privileges by changing their role to Owner or
Administrator).
or LDAP authentication is selected
in Site Set tings
and
Allow Guest Access Settings.
is deselected in Site
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Adding Users or Groups Under Domain or LDAP Authentication

When Domain or LDAP authentication is selected in Site Settings, LDAP/Active Director y users or groups can log in to the Content Server.
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Administrator
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Appendices

Templates

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Template Editing

The contents of a template determine how a videoconference is streamed/recorded by the TANDBERG Content Server.
The Content Ser ver comes with a number of
pre-dened templates that have no select
box and so cannot be deleted. They can be edited and saved as new templates. They are described in detail on page 51.
Templates that are used in a recording alias
cannot be deleted. They are identiable
because their check box is greyed out.
Administrator created templates can be edited, changed and saved or saved as a new template.
Options to think about for using existing, or creating new templates to produce the
output required:
What codecs or combinations of codecs are
needed? Windows Media, Real Media or QuickTime?
Is the conference needed to be streamed live
or on demand or both?
What sizes are needed for the outputs: audio,
small, medium or large?
Will there be any outputs for playback in
portable devices?
What layout do you want for playback in the
viewer or for the portable device?
According to what answers are given to the above options, a recording/streaming template can be chosen from one of the existing system templates, one of the system templates can be saved as a new template, or a new template can be created.

The Template Editor Settings

There may be too many templates to be displayed on a single page given the preset number of templates displayed per page. Go to the other pages here. Check your
Preferences to change the
number of displayed Items
Per Page.
Select templates to be deleted. Use the check-box above the column to select
non- predened templates. Predened system templates
cannot be deleted from the interface. Templates that are used in recording aliases cannot be selected or deleted from the list.
Click on the Add Template button to create a new template.
Click here to delete the templates selected.
Any template can be edited and then saved with changes or saved
as a new template. Templates that are being used in a call can also be edited for the next call.
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Editing Templates

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About System Templates

A number of System Templates are available with S3 (which is the TANDBERG Content Server version described in this document). System templates cannot be changed but they can be edited and then saved as a new template.

The Template Editor

If changes are made to the template and you want to keep it, enter a new name for the template and click the Save As but ton. The new name will initially be called “Copy of ...”. Enter
a new name to reect the
changes in the template and save it.
Click Cancel to not save the changes.
The Template “Windows Media Single Live and On Demand” has been edited here to show this screen. Changes cannot be saved to these System Templates, but they can be saved as new Templates.
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Clicking the Return button will take you back to view the list of templates.
View
Conferences
Appendices
Editing Templates cont...

The Template Section

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Name. The name of the
edited template.
Output Viewing Options
Movies to be displayed in
the Content Viewer
Movies to be created for
Download to Portable Devices
Movies to be created for
download and playback on the User’s computer
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Content Viewer (I)

Output Layout
Two Videos—creates a video for the Main source
and one for the Dual Source (VCR, Document Camera etc) for viewing in the Viewer. If Dual is not activated during the call, then only the Main Video will be available for On Demand playback. A dual stream will be displayed for Live conferences whether it is turned on or not.
Joined—creates one video output consisting
of the main source on the left and the dual to
the right joined as one video le. Dual will be
displayed as a poster when it is not activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped.
Picture in picture—creates one video with main
inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning off Dual, the Main will transition to take up the entire video.
Movie Settings
Formats. There are three formats available.
Windows Media for playback using Windows
Media Player on a Personal Computer
MPEG4 for playback using QuickTime on a
Macintosh
Real Media for playback using Real Media
Player. Up to 3 formats can be chosen.
For more information and examples of layouts, see also Presentation
Window.
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TANDBERG CONTENT SERVER
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The Content Viewer (II)
Movie Settings
Conference Sizes. You can select up to two conference sizes.
Your selection of conference sizes in the Template Editor should be based on the end-user’s streaming environment and Internet connection.
Audio-only. If your users have a very poor quality Internet access,
choose ‘Audio-only’. The average bit rate for streaming the conference will be around 35 kbps. Audio from the Main source will be recorded and played back, and if Dual Video is activated during the call, it will be displayed as still images.
Small. If your users have 64k modem access, choose ‘Small’. The
average bit rate for streaming the conference will be around 51 kbps.
The resolution of the recorded video in the Switching layout will be up to 160x120 pixels (for QCIF, CIF, 2.5CIF and 4CIF calls) and 212x120 pixels (for w288p, w448p, w576p, 720p). In the Two Videos layout, Dual Video will be displayed as still images only.
Medium. If your users have broadband access to the Internet
(around 500kbps), choose ‘Medium’. The bit rate for streaming the conference will depend on the bandwidth of the call, but will be capped at 471 kbps. So, for example, a 128k call bandwidth will result in a 117kbps streaming bit rate for your conference, and a 384k call bandwidth will result in a 353kbps bit rate. All calls 512K and over will result in a 471kbps bit rate for your streaming conference.
The resolution of the recorded video will depend on the video format negotiated for the call as well as the call bandwidth, apart from QCIF calls, which will always get a 160 × 120 pixels resolution.
In the Switching layout, the resolution will be:
240 × 180 pixels for CIF, 2.5CIF and 4CIF calls made at or
below 384k;
320 × 180 pixels for w288p, w448p, w576p, 720p calls made
at or below 384k;
320 × 240 pixels for CIF, 2.5CIF and 4CIF calls made at or
above 512k;
424 × 240 pixels for w288p, w448p, w576p, 720p calls made
at or above 512k.
Movie Settings
Large. If your users have access to a high-speed LAN,
choose ‘Large’. Beware, the bit rate for streaming the conference will depend on the bandwidth of the call, and can be as high as 1.76Mbps for a 1920k call. Users on broadband connections which cannot suppor t this streaming bit rate will get a very poor streaming experience, with video buffering, stopping and star ting (stuttering). This format also takes the longest to transcode.
The resolution of the recorded video will depend on the video format negotiated for the call as well as the call bandwidth, apart from QCIF calls, which will always get a 160 × 120 pixels resolution, CIF calls, which get 352 × 264 pixels and w288p calls, which get 512 × 288 pixels.
In the Switching layout, the resolution will be:
480 × 360 pixels for 2.5CIF and 4CIF calls made at or
below 768k;
640 × 360 pixels for w448p, w576p and 720p calls made
at or below 768k;
576 × 448 pixels for 2.5CIF calls made at or above 1152k;
576 × 448 pixels for 2.5CIF calls made at or above 1152k;
768 × 448 pixels for w448p, w576p and 720p calls made
at or above 1152k.
Large and Medium sizes have been designed to
provide the optimum viewing experience based on
adaptive algorithms which are dependent on the video format negotiated during the call and the bandwidth of the call. Higher quality inputs with a large amount of data will result in a high resolution and high streaming bit rate outputs—e.g. a Large size Windows Media Switching layout template used in a w576p call made at a bandwidth of 1920k will result in a 768 × 448 video streaming at a bit rate of 1.76 Mbps. Lower quality inputs with less data will result in lower resolution and lower bit rate outputs—e.g. the same Large size template used in a 384k 4CIF call will result in a 480 × 360 video streaming at 353 kbps.
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TANDBERG CONTENT SERVER
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The Content Viewer (III)
Movie Settings
On Demand Media Server Settings. Displays
the default Media Servers for the selected Formats. Non selected formats will be greyed out.
Live Stream. Choose if the Conference is to
be viewed Live. Select the Format and Size if more than one is selected in the Movie Settings. Only one live stream is available per conference – other formats and sizes you selected in the template will be transcoded
after the conference has nished.
Live Media Server Settings. Select the correct
Media Server from the list for Live Streaming. If only one is set up, this will be selected. If none are set up, the following error message will be displayed: Your movie(s) will not be
broadcasted live until you have a live enabled Media Server set up.
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Retranscode realtime movies. If this is
selected, the Live movies will be transcoded again after the Live Conference has completed. This can result in better quality viewing but will also add extra processing and load on the Content Server.
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Portable Devices Section

Output Layout
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped.
Picture in picture— creates one video stream
with main picture inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning of f Dual, the Main will transition to take up the entire video. This layout can be restrictive when viewing on a small screen.
Movie Settings. Choose the outputs for your
portable devices.
Options are:
iPod Video
iPod Audio
Zune (Microsoft compatible) Video
Zune Audio.
Once the Ofine Transcoder has created the
outputs, they will be available for Users from the Download link and icon on the Recorded Conference Listing page.
Users then copy the les to the correct folder
for synchronizing with their Portable Device.
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TANDBERG CONTENT SERVER
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The Download Section

Output Layout
Joined— creates one video output consisting
of the main source on the left and the dual to
the right joined as one video le. Dual will be
displayed as a poster when it is not activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is activated, then replaced by Main when Dual is stopped.
Picture in picture— creates one video with main
picture inserted into the Dual. When Dual is activated, the Main video will transition to the selected location, displaying the Dual video. On turning off Dual, the Main will transition to take up the entire video.
Movie Settings
Formats—there are three formats available.
Windows Media for playback using Windows Media Player on a Personal Computer, MPEG4 for playback using QuickTime on a Macintosh and Real Media for playback using Real Media Player. Either 1, 2 or 3 formats can be chosen.
Conference Sizes—as les will be
downloaded and viewed on a computer, the internet connection is not then an issue, other than the time it takes to download them. The advantage is for users with poor Internet connections as they can watch
the les, once downloaded, without being
connected to the Internet.
One or two sizes need to be selected to create an output to be viewed in the Player.
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Viewer Summary. Shows information about the
outputs created by this template for the Viewer. Will display the Live format and size and up to two On Demand videos with format and size.
Portable Devices Summary. Shows information
about the outputs created by this template for Portable Devices. Will display the format and size for iPod and Zune Video as well as audio formats chosen.
Download Summary. Shows information about
the outputs created by this template for Download to a user’s computer. Will display the Output layout, format and size for all the Downloads selected.
TANDBERG CONTENT SERVER
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The Summary Section

There is a maximum of 6 outputs per Template. If the limit is exceeded, a
message like “This template has 7 outputs. The maximum number of outputs for a template is 6. You must remove 1 output before you can save this template. See Summary for more information.” will be displayed and the template cannot be saved if there are more than 6 outputs, so some will have to be deleted.
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Adding Templates

On Adding Templates, nothing is selected.
Enter the Name of the Template as meaningful as possible for the users who will be selecting Templates for their Personal Recording Aliases.
The Name does not need to detail the outputs that the Template will create as this information is displayed in the Recording Alias and Create Conference pages.
If none of the Create movies options are selected, the conference will be recorded
to a le but no viewable outputs will initially
be created. To create outputs from such a conference, Edit the Conference and choose the Add Outputs button. This allows an Editor to add viewable outputs to a completed conference that has been recorded.
To create outputs for this Template, choose one or more of the following options:
Create movies for the Content Viewer
Create movies for Portable Devices
Create movies for Download
The select options as detailed in previous screens.
TANDBERG CONTENT SERVER
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The Template Editor

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System Templates

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About Templates

The table shown here lists the default Windows Media System Templates that come installed with the Content Ser ver.

Description Recorded Output

Windows Media PoP Live and On Demand
Windows Media PoP Live and On Demand with Portable Device Download
Windows Media PoP On Demand Only
Windows Media Single Live and On Demand
Windows Media Single On Demand Only

The System Templates Available

Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand.
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live and On Demand. Also has downloadable Video outputs for Zune and iPod using the Switching Output.
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for On Demand. No live output from this Template.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed. Conference size is Medium for both Live and On Demand.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed. Conference size is Medium for On Demand viewing only.
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Media Servers

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Media Servers

Use the Media Ser vers page to congure external streaming ser vers for live streaming and on demand playback of Windows Media, MPEG4 and Real Media.
External streaming servers congured here will
be available when you create new templates or edit existing templates. You can also specif y
your congured servers to be the default
servers for new templates in Site Settings >
System Defaults > Default Media Servers
The TANDBERG Content Server comes with
two precongured default media servers which
cannot be edited or deleted:
Local IIS Web Server
Local Windows Media Streaming Server

The Media Servers Options

Local IIS Web Server. By
default, this ser ver is used to deliver MPEG4 and Real Media for on demand playback as a progressive download (HTTP or pseudo­streaming). It also delivers still images, if available. This
server cannot be modied or
deleted.
Local Windows Media Streaming Ser ver. By default,
this ser ver is used for streaming Windows Media live and on demand. This
server cannot be modied or
deleted, but its properties can be edited and it can be saved as a new server.
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Adding Windows Media Streaming Server

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring Windows Media Streaming Server
Click on the Add Windows Media Streaming Ser ver (see also previous page) to create a new server for streaming Windows Media.
SERVER PUSH
Server push. Select this option if you want to push
your live stream to the external Windows Media streaming server.
Port. Enter the por t to be used with your external
Windows Media streaming server. The default port if you are using the TCS’s Windows Media streaming server is 8080.
PUBLISHING POINTS
Create new. Choose this option if you want the
Content Server to create new publishing points on your external streaming server.
Create new using settings from existing. Choose this
option if you want the Content Server to create new publishing points on your external streaming server, using the settings from existing publishing points. Enter the existing Publishing Points for your Main and Dual
video streams (they can be the same in both elds).
Use existing. Choose this option if you have already set
up publishing points on your external streaming server. Enter the existing Publishing Points for your Main and Dual video streams. There must be two different publishing points to stream one video stream off each.
LIVE URLs
Use default live URLs. Choose this option to use the
default live URL for this media server.
Use alternate live URLs. Choose this option to supply
your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether
you wish the lename (in this case the publishing
point name) to be appended to the alternate URL.

The Windows Media Streaming Ser ver Options

SERVER SETTINGS
Name. Enter a descriptive name for the
server. The server name will be used in a template when selecting a media ser ver.
Server Address. Enter the DNS name or the
IP address of the server. Use (local) if it is on this TANDBERG Content Server.
Suppor t Live Streaming. Select if the server
is to support live streaming. If not selected, you will not be able to select this media server in the Advanced options for live streaming.
Suppor t On Demand. Select if the server is to
support on demand streaming. If not selected, you will not be able to select this media server in the Advanced options for on demand streaming.
LIVE SETTINGS
User Name. Enter the user name to be used
for authentication with your streaming server.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
Network pull port(s). Select this option if
you want the external ser ver to request the stream. A network publishing point must be created on the external Windows Media streaming server to use this functionality. Enter the ports for network pull of Main and
Dual video streams —select ports that are
NOT being used by the Content Server (see the Appendix for a list of por ts used by the Content Server).
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Adding Windows Media Streaming Server cont...

The On Demand Settings Options

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Ser ver Maintenance page). The default
media location for Windows Media les is
(media location)\data\media.
Write movies to an alternate location. Choose
this option if you want to write the media to an external streaming ser ver using a shared drive or UNC path. Enter the shared drive or UNC path, e.g. //servername in the Alternate path
eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the directory relative to the
root FTP directory on the F TP server. Leave this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for this media server.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand streaming. Enter the URLs for Main and Dual video streams and choose whether you wish
the lename to be appended to the alternate
URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Setting up Multicast Delivery

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Prerequisites

Before you can start delivering your live content as a multicast stream you need to check that:
Your network is multicast-
enabled.
The IP address under
Destination multicast IP address and por t is correct and modify it if necessary.
You have congured a
multicast delivery server.
Configure a multicast delivery server:

Go to Administrator Settings > Media Servers to add a Windows Media Streaming
Server and congure it as follows:
Enter a descriptive name for the ser ver
Enter ‘(local)’ in the Address eld
Select • Suppor t Live Streaming Select
Server push
Enter
8080 in the Port eld
Publishing Points TCSmulticastTemplate in the Main and Dual elds
Live URLs:
Select • Use alternate live URLs and enter http://(local)/tcs/data in the Main and
Dual elds.
Select the checkboxes to have le names appended to the URL
: Select Create new using settings from existing and enter
Verify the IP address

under Destination
multicast IP address.
Select Categor y

Multicast streaming.



Basic Setup—It Only Needs to Be Done Once

Remote Desktop into your Content Ser ver and choose Manage
Your Server from the Star t Menu.
Right- click on WMS Multicast Data
Writer and select Proper ties from
the drop -down menu. Verify that the IP address under Destination
multicast IP address and port is
correct and modify it if necessary.


Once you have successfully completed the basic setup, you can use the multicast delivery server you have configured and select it in the Live Media Server Settings section of your templates.
Click on Manage this
streaming media server.
Expand the list next

to the name of your streaming media server, then expand the list of Publishing
Points.
Select the

TCSmulticastTemplate Publishing Point and
click on the Properties tab.
Please note that the Content
Server will use the rst two
octets of the IP address, but it will dynamically assign the last two octets, eg. if an IP address
like 10.0.1.1 is specied, TCS
may use any addresses in the 10.0 range for multicast streaming. If all your multicast streams originate from a Content Server, you may pick an IP range when you set up your multicast network, and tie it to the TCS.
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Adding QuickTime or Darwin Streaming Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring QuickTime Server
Click on the Add QuickTime or Darwin
Streaming Ser ver (see also three pages back)
to congure an external ser ver for streaming
MPEG4 media.
LIVE STREAMING SETTINGS
Streaming por t range star t. Specify the start
port for your streaming port range, e.g. 30000. The start port should be an even number. The Content Server will use the streaming star t port + 30 to be used for streaming live calls, eg. a por t range from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Ser ver (see the Appendix for a list of por ts used by the Content Ser ver).
User Name. Enter the user name to be used for
authentication with your streaming ser ver.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
LIVE URLs
Use default live URLs. Choose this option to
use the default live URL for this media ser ver.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and
choose whether you wish the lename (in this case the sdp lename) to be appended to the
alternate URL.

The QuickTime Or Darwin Streaming Settings Options

SERVER SETTINGS
Name. Enter a descriptive name for the server.
The ser ver name will be used in a template when selecting a media ser ver.
Server Address. Enter the DNS name or the IP
address of the ser ver.
Suppor t Live Streaming. Select if the server is
to suppor t live streaming. If not selected, you will not be able to select this media server in the Advanced options for live streaming.
Suppor t On Demand. Select if the server is to
suppor t on demand streaming. If not selected, you will not be able to select this media server in the Advanced options for on demand streaming.
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Adding QuickTime or Darwin Streaming Server cont...

The On Demand Settings Options

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Ser ver Maintenance page). The default
media location for MPEG4 les is (media
location)\data\www.
Write movies to an alternate location. Choose
this option if you want to write the media to an external streaming server using a shared drive or UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the director y relative to the
root FTP directory on the F TP server. Leave this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for this media server.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand streaming. Enter the URLs for Main and Dual video streams and choose whether you wish
the lename to be appended to the alternate
URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Adding Real Media Streaming Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring Real Media Server
Click on the Add Real Media Streaming Server
(see also ve pages back) to congure an
external server for streaming Real Media.
SERVER SETTINGS
Name. Enter a descriptive name for the server.
The ser ver name will be used in a template when selecting a media ser ver.
Server Address. Enter the DNS name or the IP
address of the ser ver.
Suppor t Live Streaming. Select if the server is
to suppor t live streaming. If not selected, you will not be able to select this media server in the Advanced options for live streaming.
Suppor t On Demand. Select if the server is to
suppor t on demand streaming. If not selected, you will not be able to select this media server in the Advanced options for on demand streaming.

The Real Media Streaming Settings Options

LIVE STREAMING SETTINGS
Server Type. Select either Server G2 or Server
90.
Port. Enter the por t to be used for live
streaming off your Real Media ser ver.
Broadcast Point. Enter the broadcast point for
the ser ver. If you have not manually changed it on your external server, the broadcast mount point for Server G2 is “encoder”, and for Server 90, “broadcast”.
User Name. Enter the user name to be used for
authentication with your streaming ser ver.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
LIVE URLs
Use default live URLs. Choose this option to
use the default live URL for this media ser ver.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and
choose whether you wish the lename to be
appended to the alternate URL.
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The On Demand Settings Options

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be written to the TCS’s default media location (you can check the default media storage location in the Ser ver Maintenance page). The default
media location for Real Media les is (media
location)\data\www.
Write movies to an alternate location. Choose
this option if you want to write the media to an external streaming server using a shared drive or UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the director y relative to the
root FTP directory on the F TP server. Leave this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for this media server. Enter the Broadcast Point for the streaming server.
Use alternate on demand URLs. Use alternate
on demand URLs: Choose this option to supply your own URLs for on demand streaming. Enter the URLs for Main and Dual video streams and
choose whether you wish the lename to be
appended to the alternate URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Call Congurations
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Call Conguration
The Call Congurations enables the Administrator to set up different
congurations for calls that can be
attached to Recording Aliases.
The Call Conguration Editor Settings
The System Call
Conguration cannot be
deleted. It can be edited and then saved as a new
Call Conguration. It has
all options selected and is used in the installed
Recording Aliases, OnDemand only and Default Live and OnDemand. Call
Conguration are used in
all Recording Aliases in the system.
User-created call
congurations cannot be
deleted if they are being used in a Recording Alias.
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Editing, Duplicating or Creating a New Call Conguration
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Editing

This is ver y similar to the template editing described in the articles on
Template Editor.
System call conguration cannot be
altered — instead it can be edited and saved under a new name to allow changes to be made.
Non- system call congurations, however,
may be edited.
The Call Conguration Editor Page is shown here as it looks when the Add
Call Cong button has been clicked (see
previous page for more on this).
Suppor t Encryption. Select to allow
calls using this call conguration to use
encryption.
Adver tised Codecs. The TANDBERG
Content Server supports advertising of video and audio codecs as part of the capability set negotiation.
Video Algorithm. The administrator can
enable advertising of video codecs for
each call conguration by selecting the
checkbox. Supported advertised codecs. include H.261, H.263 and H.264.
Audio Algorithm. The administrator can
enable advertising of audio codecs for
each call conguration by selecting the
checkbox. Supported advertised codecs include G.711, G.722 and G.722.1.
The Call Conguration Editor Settings
Name. Use the Name eld to provide a
short description of your call conguration le.
H.239 Capabilities Enabled. H.239
capabilities are enabled by default. If H.239
Dual Video output is not required, this
capability can be disabled.
Suppor ted Resolutions. Administrators can
select the resolutions for acceptable H.239 video input. For optimal performance, it is recommended that the maximum resolution be set to 800 × 600 or 640 × 480.
Call Options. The supported call speeds
and maximum time in call can be set for call
conguration.
Suppor ted call speeds (kbps). The
administrator can select the supported call speeds for calls from a range of options from 128 to 2048 kbps. This determines the range of available conference bandwidths when a user dials out from the TANDBERG Content Server.
Maximum time in call (mins). This feature
will automatically end both incoming and outgoing calls when the call time exceeds
the leng th of time specied in minutes. The
default setting in the Full Call Conguration template is 0, which means that the call will never be automatically ended. The default
value for new call congurations is 0.
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Categories

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Categories

A conference can be assigned a
Category to make searching for
conferences quicker for the user.
Personal Recording Aliases can be
assigned a category so that any conference created using the alias inherits the category.
There are six categories that come with the Content Server installation,
Announcement, Education, General, Meetings, News and Training. Each
categor y contains a name and a description.
Administrators can edit existing categories, delete categories that are not needed, by clicking the Categories
select box and then the Delete Selected
button and add new categories to the installation.
Click the Add Category button to add a new category and description.
If a category is deleted, all conferences that were assigned that category will then have no categor y assigned to them.

The Category Settings

There is no limit on the number
of Categories that can be
entered.
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Server Logs

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Server Logs

The ser ver logs from the Content Engine,
Content Librar y and Transcode Engine
are available from this menu item.
The
Content Engine logs will be
displayed by default.
To view a log, click on name of the log
le and you will be prompted to open
it with your favorite editor or save it to disk.
The administrator can navigate
through the log les and delete old log les from the inter face.
The current log for the TANDBERG
Content Server is displayed rst and
cannot be deleted.
A new log will be created every time
the Content Ser ver ser vice restarts. A new log will also star t if the current log exceeds 10 MB.

The Server Logs Page

The Content Library Logs Page

Select the Content Library and
Transcode Engine logs from the drop
down menu item.
The phperror logs are displayed and viewed from here. The logs can be rolled over if they are becoming unmanageable. Old logs can also be deleted.
The phperror.log will roll once it reaches approximately 5 MB.
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Server Maintenance

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Server Maintenance

This page allows administrators to view the following information:
Soft ware Information
Disk Space
Media Storage Location
Upgrade Software

The Server Maintenance Page

Soft ware information. The installed
software version and build number, serial number, and option keys installed on the TANDBERG Content Server.
Disk Space. The total available
disk space, free disk space and the percentage of free space lef t on disks. The disks for which this information is available include C:/ and the disk or disks which are used as the media location (E:/, if the default media storage location is on the local drive, and an additional disk if the media location is a NAS).
The Media Storage Location. This
section is described in detail in the following pages.
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Upgrade Software. The Content
Server software can easily be upgraded by adding option keys provided by authorized TANDBERG resellers or par tners. After putting in the option key click on the Restar t Ser vice button to restart the Content Ser ver for the installed option key to take effect.
View
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Appendices

Media Storage Location

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Media Storage Location

The default location for your media les is drive
E: on your TANDBERG Content Server. You may
change this location to store les on a NAS by
using the TCS NAS Wizard.
The NAS Wizard gives you the ability to store your media in an external location, which means that your recording capacity will not be limited by the disk storage on the Content Server.
Your media will be recorded to a temporary
directory on the Content Server rst, and
then automatically moved to the NAS. Your conferences will be streamed from the NAS using the Content Server’s streaming media server or another external streaming media server that you specif y.
We recommend Network At tached Storage (NAS) devices which are built on the Windows Storage server and are Windows Hardware
Quality Lab certied. The le sharing protocol
used by the Content Server to the NAS is Microsoft SMB.

Before You Start

The Media Storage Location

Before you star t, make sure that:
The Content Ser ver is added to same
domain as the NAS (see the section on Authentication for details on adding the Content Server to a domain).
Choose or create an account in the domain
under which IIS will run. This domain account needs to have both administrative rights on the Content Ser ver and permissions over the NAS share.
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NAS Conguration
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring NAS
Make sure that your Content Server is on the same domain as the NAS
Remote desktop into your NAS
Set up a share with a folder inside it.
Select the Checkbox for Type – Computers.
Set permissions and security settings
on the share to allow the Content Server full control over the share:
Right- click on the share and select
Sharing and Security...
Click on
Click
Click
Permissions Add Object Types.
Click on Check Names and click OK.
Give User <Content Server Server Name> full control over the share.
Click on the Security tab.
Repeat steps 2–4 to give the Content Server full control of the folder under
the Security Settings tab.
Enter <Content Ser ver Server Name> (as registered in the domain). If you have not set a new ser ver name through the Windows Administration site, the default Content Server name is TA N DBE RG-####.
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Click Set permissions and security settings on the share to allow the domain
account performing the move full control over the share. Repeat steps 2–5, but without checking Computers as the Object Type.
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Changing Storage Location

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Changing the Default Media Location to Alternate Storage Location

Before you star t, log in as the default administrator to the

Content Server via Remote Desktop and add the domain account with permissions over the NAS share to the local administrators’ group. Log out.
Click on Next to start the NAS Wizard.

At the IIS Account prompt, enter the username (in the

format DOMAIN\username) and password of the domain account under which IIS will run. This account needs to have both administrative rights on the Content Server and permissions over the NAS share.
Log back in via Remote Desktop to the Content Server

using the domain account which you have set up in , which has been used to change the media location to the NAS.
Enter the new storage location information:

ServerName
ShareName\FolderName.
At the Are you sure you wish to continue? prompt, click on

Yes. Depending on the amount of data, the transfer may
take several minutes.
Go to Start Menu > All Programs > TANDBERG > TCS > TCS

NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
At the Do you wish to delete old media? prompt:

Click
Yes, if you want to copy the media les to the new storage
location and delete them from the current storage location. Click
No if you want to copy the media les across without
deleting them from the current storage location.
Click on Finish to exit the NAS Wizard.
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Appendices
Changing Storage Location... cont.

Changing Back From the Alternate Storage Location to the Default Media Storage Location

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Log in via Remote Desktop to the Content Server using the

domain account which has both administrative rights on the Content Server and permissions over the NAS share.
Click on Next to start the NAS Wizard.

At the Are you sure you wish to continue

prompt, click on Yes. Depending on the amount of data, the transfer may take several minutes.
Go to Start Menu > All Programs > TANDBERG > TCS > TCS

NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
At the Change Storage Location prompt, select Return it to

local storage (if you select Move it to a different network
location, follow the steps as outlined on the previous page).
Click on Finish to exit the NAS Wizard.

Your media les have been transferred
back from the Alternate Storage Location to the E: drive on the Content Server and any new recordings will be recorded to this new storage location from now on.
To check your new media location, you may select Administrator Settings >
Alternate Storage Location.
This will produce the NAS Wizard.

At the Do you wish to delete old media? prompt:

Click
Yes, if you want to copy the media les to the new storage
location and delete them from the current storage location. Click
No if you want to copy the media les across without
deleting them from the current storage location.
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Appendices
Windows Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Windows Server

Selecting this menu item opens up the Windows Server administration page in a separate window.
This page can also be accessed by typing
https://<ContentServerIPAddress>:8098
in the Web browser URL field.
The Windows Administration site can be used for:
Changing the Administrative password
•
and updating Date and Time settings
Creating local user accounts.
•
Close the window when finished.

The Windows Server Page

The administrator needs to be us­ing Microsoft Internet Explorer to use this menu item.
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Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Conference Setup

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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Read the Conference Setup section for information on how to make calls from the Content Server User Interface. This section also contains information on how to use and manage Recording Aliases which determine the types of calls users can make, and help manage access to conferences and conference metadata.
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Appendices

Initial Steps When Creating a Conference

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Conference Setup

The TANDBERG Content Server enables users with Editor and Administrator privileges to record video calls and to edit their recorded content.
Editors and administrators need to log in to the Content Ser ver to create and edit their conferences.
Click the Login button at the top

right of the screen.
You will see a screen similar to this

if you are a conference owner and have the ability to record calls and edit your recorded content.

Logging In

Depending on your authentication method, one of the

following screens will be displayed.
Enter your username and password details to authenticate, as indicated in the Login/Logout section of this User Guide.
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You will see a screen similar to this if you have administrative privileges.
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Setup
View
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Appendices

Creating Conferences

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Creating a Conference

In the Conference Setup menu in the menu bar, choose the Create Conference option. The screen will then look like this.

The Create Conference Settings

Call Information. These setting
include Live and On Demand
Recording Aliases, the Dial Number, Bandwidth and Call Type Call Settings.
Conference Permissions. Here
you dene who should be
granted edit rights and who should be granted viewing rights to the conference and a conference password.
Conference Metadata. Metadata
gives you the possibility to include such things as:
The name of the conference
that par ticipants will see.
Details about the
conference.
Name or names of the
conference speakers.
Where the conference takes
place.
Any copyright information
about the conference.
Any keywords that can be
used when searching for the conference.
A categor y selected from
the pull down list for this conference.
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Appendices
!
Creating Conferences (continued)

Call Information

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Templates Determine Outputs!

The Recording Alias determines the outputs for each recorded conference. The call can have a live streamed component or for on demand viewing only.
Please note that all calls are recorded by default.
It is the templates attached to the Recording Aliases that determine which calls have live and/ or on demand streaming options.
Check the Template Output Description for the selected Recording Alias for a description of the Outputs.

The Call Information Settings

Recording Alias. Choose a Recording Alias from the drop down list. A maximum
of ve calls can be active at any one time
and two of these can be streamed live.
Template Output Description. Displays
the Viewer outputs, Live and On Demand with the layout, format and size.
Also displays the Downloads for portable devices and for playback on the User’s co mp u te r.
Note: This gives the Owners the ability
to check that they have the correct
Recording Alias selected for the call.
Dial Number. Enter the number of the
endpoint you are calling. The address can be in the format of an IP address, H.323 ID or E.164 alias. H.323 ID and E.164 alias dialing requires a gatekeeper.
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Call Settings. By default the Bandwidth
is set to 768 and Call type is set to H.323. The bandwidth can be changed and this is related to the Call
Conguration used with the Recording
Alias. The call type can be H.323 or SIP if the Content Ser ver is registered to a SIP registrar.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)

Conference Permissions

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Conference Permissions Settings

Enter user or group names in the Editors or Users text
elds one per line or separated by a semicolon, in the
following formats:
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Local user accounts must be created on the
Content Server rst (see Adding Users)
Adding local groups is not supported.
Adding users under Domain authentication:
Users must be entered in this format:
DOMAINNAME\user.name or DOMAINNAME\user. name:Display name
Groups must be entered in this format: @group.
name
Adding users under LDAP authentication
Users must be entered in this format: user.name or
user.name:Display name
Groups must be entered in this format: @group.
name
Editors. Editors can edit and delete a conference.
Users. Users can view the conference.
Entry in this eld is disabled if Allow access to all
users checkbox is selected.
Allow access to all users. If
this checkbox is selected AND
Guest access is enabled in Site Settings, all guests can view
the conference.
If Allow access to all users checkbox is selected AND
Guest access is not enabled in Site Settings, all authenticated
users can view the conference.
Users have access to view conferences only.
Editors can edit conference permissions and
metadata, use the Content Editor to change the conference and add further outputs to a completed conference. They can also delete conferences they are editors of.
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Password. Enter a password
to restrict streaming access to this conference. If no password is entered, then there is no restriction on who has access to the conference if they can view the conference list.
View
Conferences
Appendices
Creating Conferences (continued)

Conference Metadata

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

The Conference Metadata Settings

The Conference Metadata will be retrieved from the recording alias that has been selected in the
Call Information section of the screen.
When a call is placed, additional metadata on screen will include: date, duration and URL information.
After you have entered the required information click the Place Call button to start the call or click the Return button to not make the call and leave the screen.
Copyright. Enter any copyright
information about the conference.
Keywords. Enter any key words that
can be used when searching for the conference.
Additional metadata displayed for a live
call includes: date, duration (duration of 0 will be shown until the call ends) and URL.
Name. The name of the conference that
participants will see.
Description. Details about the conference
to be displayed beneath the Name in the
Conference list.
Sp eaker. Name or names of the
conference speakers.
Location. Where the conference takes
place.
Category. Select the categor y from the pull
down list for this conference.
Duration. The length of the recorded
conference will be displayed in the format hh:mm:ss. The edited conference will display the new length.
URL. The URL to the conference will
be displayed at creation time of the conference.
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Live calls only
Administrator
Settings
Date. The date and time of the start of the
conference will be displayed at creation time of the conference.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)

Call Information: When in a Call

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Call Information

After the Place Call button has been clicked on, the call information will be updated with current information about the call.

The Call Information Display

Conference Thumbnails. If the call has
a live component, beneath the Call Information, thumbnails will be displayed. They are created at 5 seconds, 1 minute, 5 minutes, 30 minutes and 1 hour.
Remote System. The endpoint or device
the Content Ser ver is connected to.
Call Protocol. SIP or H.323
Call Speed (kbps). The call speed for the
recording.
Recording Alias Name. The recording alias
that was used in the call.
Video Information. Displays the protocol,
i.e. H.264, for the call, the data rate of the video and the call format.
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Audio Information. Displays the protocol,
i.e. G.722, and data rate for the audio in the call.
Dual Stream Information. Displays the
status of the dual, on or off, and the format.
Encryption Information. Displays the
status, on or off, and the algorithm used if it is on.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)

Ending the Call

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

A Recommended Procedure

You can also end a live call by hanging up the call at the endpoint.
The Recorded Conferences list will display a small icon on the right
hand side of the screen indicating that this conference has more outputs to be transcoded. The icon will be to the left of Edit,
Download and Play. What icons are displayed
depends on the Template used in the call.
To end a call from the Content Server Inter face, first list the Live Conferences from the View

Conferences menu. Click the Edit link for the conference that you want to end.
You will see the Call Status change to Ending Call and then the conference will be listed in the Recorded Conferences list and the Pending

Conferences list if further outputs need to be created.
Click on the End Call button at either the

top or the bottom of the screen.
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Creating Conferences (continued)

Recording Ad Hoc Calls

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Recording in Progress Is Indicated on the EndpointDialing in

Users can record their calls by dialing in to the Content Ser ver from H.323 devices.
It is possible to make calls by dialing:
The Content Ser ver IP address
feature does not require the Content Server to be registered to the gatekeeper.
The Content Ser ver system name or
E.164 alias—this feature requires the
Content Server to be registered to the gatekeeper.
The H323 ID or E.164 alias of a
recording alias—this requires the
Content Server to be registered to the gatekeeper.
The Content Ser ver SIP URI
feature requires the Content Server to be registered to a SIP registrar.
The SIP URI of a recording alias
requires the Content Ser ver to be registered to a SIP registrar.
—this
—this
—this

Concurrent Calls

It is possible to make up to 5 concurrent calls, of which two can be broadcast live.
The same recording alias can be used for the two live calls and another one, with no live component, can be used for the other three calls. Also, 5 dif ferent recording aliases can be used for the 5 calls.
Once connection to the Content Server has been established, a Recording conference poster will be displayed at the endpoint.
If the template has a live output, the call will be streamed live and available for viewing on demand.
If the template does not have a live output, it will be available for on demand viewing. Calls made from endpoints to the Content Ser ver begin recording once the call setup is complete and the Content Server begins receiving audio and video from the endpoint.
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Creating Conferences (continued)

Using TMS to Schedule Calls

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About TMS Scheduling

It is possible to schedule calls to be recorded by the Content Server through TMS (TANDBERG Management Suite, available separately).
In order to use TMS to book recordings on the Content Server, you need to:
Enable the API in 1.
Content Server Site Set tings > API
Add the Content Server to TMS 2.
If the Content Ser ver is registered to a gatekeeper in Gateway mode, users booking a conference in TMS
11.8 can choose from a range of System Aliases and their Personal Recording Aliases. No further special
conguration is necessary on the Content Server side.
If the Content Ser ver is registered to a gatekeeper in Terminal mode, only System Aliases and dedicated Personal Aliases (with the owner set to api-admin) will be available for recording conferences. See below for
conguration notes.
Creating a Dedicated TMS Alias
Add a new user with the username api-admin under
Administrator Settings > User Management > Add Users
(Add Administrators eld)
Create a new alias under
Conference Setup > Recording Alias Options > New: Name,
e.g. TMS, Owner:api-admin
Do NOT check the System Alias checkbox—the TMS alias must be a Personal alias.
Create dedicated TMS-only Recording Aliases. Only those aliases will be available for booking by TMS.
For more information on TMS integration, refer to the TANDBERG Management Suite Administrator Guide or contact your TANDBERG representative or authorized reseller.
1) When th e Conte nt Ser ver is in Ter minal mo de
1

Scheduling Calls with TMS

A user who logs in to TMS 11.8 with their user name will see their own Personal Recording Aliases and any System Aliases in the Recording List of Aliases.
This graphic displays the Personal Recording Alias Ross and the two System Aliases, 102 Default Live and OnDemand and 102 Default OnDemand only.
TMS 11.8 of fers full support for Recurrent meetings.
Graphic shows the user booking a series of recurrent meetings through TMS.
Current meetings that are recorded with the TANDBERG Content Server will be displayed in the Live Conferences List when they are occurring and when completed will be available from the Recorded Conferences List.
Content Server v.3.0 is backwards compatible with TMS 11.7 for booking a Transcoding call, using a dedicated TMS -only Recording Alias. Archiving call support is not available.
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Creating Conferences (continued)

Recording Alias Options

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Recording Alias Options

The default TANDBERG Content Server installation has two default system aliases available.
The two default aliases are:
Default Live and OnDemand
Default OnDemand only
Multiple concurrent calls can be made
using both those aliases but of the ve
concurrent calls, up to two can be live.
The recording alias determines:
The call type —live or on demand.
The outputs, based on the recording
template and call conguration specied in the alias.
Access to the live and recorded
conference.
Conference password (optional).
All conference metadata, such as name, description, speaker, location,
copyright and categor y specied in the
alias will be automatically applied to the conference and can be edited before the call is placed and also after the call has
nished.
Calls made with the same alias will have the same default settings, but dif ferent conference URLs.

Recording Alias Options Available Depend on Your Privileges

The recording alias options are available from the Conference Setup menu and only for users with administrator or owner privileges.
By choosing the recording alias options an administrator will see a screen like the one shown here.
For the same aliases, an owner (a user with privileges to make calls) will see only their personal alias or aliases, if the administrator has set them up with owner privileges for an alias.
Another owner (a user with privileges to make calls) may see no aliases at all, if the administrator has not set them up with owner privileges for an alias.
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Aliases can be sor ted according to their column title in both ascending and descending order.
The number of aliases displayed on a page can be 5, 10, 20, 50 or 100.
Navigating between pages is consistent with the view conference screens.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)

Creating New Aliases

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Creating New Aliases

Only administrators of the TANDBERG Content Server can create recording aliases.
Click the Add Recording Alias button on the screen to create a recording alias.

An Overview of the Options

Recording Alias. Specify the name for
the recording alias to display in the list of aliases and when creating a conference. Select the owner for the alias. The owner will be able to edit the alias and select it when creating an ad hoc conference from the inter face.
Properties. Lets you create a unique
H.323 ID, a unique E.164 alias. Also select if this is a system alias.
Settings. Used to select the recording
template and the call conguration le
to use with this alias.
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Default Conference Permissions. Used
to specify the users (viewers) and editors of the conference. Also assign a password to the conference.
Default Conference Metadata.
Used to specify information about the conference, including name, description, speaker, location, copyright, key words and category.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)

Creating a New Recording Alias

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Recording Aliases

Owners can edit their recording aliases and they will be displayed in the Recording Aliases page from the
Conference Setup menu.
Administrators can see and edit all properties of all aliases. Owners can only see and edit selected proper ties of their own alias.

An Overview of the Options

Name. Enter a meaningful name for the
recording alias as this will display in the list of recording aliases as well as in the drop down list when creating an ad hoc conference.
System Alias. Select if this is a system
alias.
System vs Personal. If you select the System Alias checkbox, the alias will
be available for all users for dialing out from the Create Conference page. If you do not select the System
Alias checkbox, the Alias becomes
a Personal alias, so it will only be available on the Create Conference page to the Owner of that Alias.
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Owner. Select the owner of the Alias
so they have editing rights as well as being able to select it when creating a conference.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)

Specifying Properties

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Specifying Properties

Types of Aliases
Live streaming vs. non-live streaming
Recording aliases can have a live output or just on demand outputs.
System vs Personal System Alias checkbox, the alias will be
available for all users for dialing out from the Create Conference page. If you do not select the System alias checkbox, the alias becomes a personal alias, so it will only be available on the Create
Conference page to the owner of that
alias.
. If you select the
.

An Overview of the Options

H.323 ID. Choose a unique H.323 ID
for the alias. If the Content Ser ver is registered to the gatekeeper as terminal, this alias can be used for dialing. If the Content Ser ver is registered to the gatekeeper as gateway, this alias needs to be used
with a prex specied in Site Settings.
E.164 Alias. Choose a unique
E.164 alias. If the Content Server is registered to the gatekeeper as terminal, this alias can be used for dialing. If the Content Ser ver is registered to the gatekeeper as gateway, this alias needs to be used
with a prex specied in Site Settings.
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Display name (for SIP registration).
SIP address (URI). The alias address to
call when making a SIP call.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)

Specify Settings

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Specifying Settings

The combination of Tem plate and Call
Conguration settings determines the
outputs of your call made with this recording alias.

An Overview of the Options

Template. Select the recording template
to use with this alias. Check whether the template being selected has a live component.
Template Output Description. Displays
the Viewer outputs, Live and On Demand with the layout, format and size.
Also displays the Downloads for portable devices and for playback on the User’s computer.
Note: This gives the Owners the ability
to check that they have the correct template selected for the Recording Alias.
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Call Configuration. Choose the call
configuration file to use with this alias.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)

Specifying Default Conference Properties

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Entering User Names

Enter user or group names in the editors or
users text elds one per line or separated
by a semicolon, in the following formats:
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Local user accounts must be created
on the Content Ser ver rst (see Adding
Users)
Adding local groups is not supported.
Adding users under Domain authentication
Users must be entered in this format: DOMAINNAME\user.name or
DOMAINNAME\user.name:Display name
Groups must be entered in this format:
@group.name
Adding users under LDAP authentication
Users must be entered in this format:
user.name or user.name:Display name
Groups must be entered in this format:
@group.name
Editors. Editors can edit and delete a
conference.
Users. Users can view the conference.
Entry in this eld is disabled if Allow
access to all users checkbox is selected.
Editors entered into the Recording
Alias will be able to edit the resulting
Conferences created using the Recording
Alias.
If no Editors are entered, either the administrator or the owner of the Recording Alias must edit the conference when it has concluded to add in more editors.

An Overview of the Options

Allow access to all users. If this
checkbox is selected AND Guest
access is enabled in Site Settings, all
guests can view the conference.
If Allow access to all users checkbox is selected AND Guest access is not enabled in Site Settings, all authenticated (logged in) users can view the conference.
Password. If a password is entered into
the Recording Alias, all conferences made with this recording alias will have the same password.
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Appendices
Creating New Aliases (continued)

Specifying Default Conference Metadata

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Default Conference Metadata.

The Metadata entered into a Recording Alias is copied into the Conference Metadata for a call that uses the Recording Alias.
Owners of the Recording Alias can change the
contents of the elds at any time.
Editors can change the Metadata of the Conference only after the call has concluded.

An Overview of the Options

Conference Name. The conference name
displayed when conferences are listed. If no name is entered, one will be created at time of recording the conference. The default created conference name is made up of the recording alias name and the date/time of the call.
Description. Enter a description for the
conference as this also appears under the name when conferences are listed in the interface.
Sp eaker. Enter the name of the main
presenter of the conference as this is displayed on the conference list in the interface.
Location. Enter the location of the
conference.
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Copyright. Enter any copyright information
applicable.
Keywords. List keywords as these are also
searchable from the View Conferences menu items.
Category. Choose a category that this
conference best ts. This enables a user to
list like conferences in the interface.
Conference
Setup
View
Conferences
Appendices

Editing Recording Aliases

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

Who Can Edit What?

Administrators can edit all recording aliases but owners can only edit some settings in their own aliases.

What Administrators Will See

This screen is similar to the screen you see when creating new recording aliases. If you are an administrator you may edit all there is to edit.
Click the Edit link next to the alias name to edit it.

What Owners Will See if They Have a Recording Alias

Refer to the previous pages for
a list of all the elds and their
description.
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Owners can edit:
Safety,
Environmental
The recording template (select a template from the drop-down menu)
Default Conference Permissions (who can edit and view the conference)
Conference password
Default Conference Metadata (used for display and searching of the conferences).
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97
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Administrator
Settings
Conference
Setup
Click the Edit link next to the alias name to edit it.
View
Conferences
Appendices

Delete Recording Aliases

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Deleting

Only administrators can delete recording aliases.
To delete all recording aliases, click the select box next to the title Name and click the Delete Selected button.
To delete a single alias, select the check box to the left of the alias’s name and click the Delete Selected button.

Selecting Which Ones to Delete

The recording alias that is the Default Recording Alias, has its check box greyed out and so cannot be deleted.
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Environmental
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Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

View Conferences

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://www.tandberg.com/support/ documentation.php
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Environmental
Safety,
This section contains information about the View Conferences
menu, including live, recorded and pending views and explains different conference views and permissions depending on user roles and access lists set on conferences. Here you will also
nd instructions on how to get help when using the TANDBERG
Content Server.
Introduction Installation Quick Setup Operation
Backup and
Restoring
99
Administrator
Settings
Conference
Setup
View
Conferences
Appendices

Conference Types

TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE

About Conference Types

The three types of conference views are
Live
Recorded
Pending

Details

Live. They are occurring at the current time.
Users can receive an e-mail with a URL link to view the conference.
They can also click the link provided in the list of live conferences.
If the live conference nishes while
you are watching it, you can close the window and reopen it to watch the recorded conference.
Recorded. These conferences have nished
and are now viewable at any time.
To view one of the types of conferences, click on the View Conferences text link and choose from the list.
Click the Download option for playback of les on your portable player or on your computer using your video player.
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Settings
Pending. These are conferences that have
completed and are waiting for their outputs to be created. When an output has been created for a conference, for display in the viewer or for download, the conference will be available in the Recorded Conferences view. When all outputs have been created the conference will moved from the Pending view to the
Recorded Conferences view.
Conference
Setup
View
Conferences
Appendices
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