Content
Server
Table of
Contents
D13898.05
DECEMBER 2007
ADMINISTRATOR
GUIDE
Version S3
December 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
1
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
What’s in this Manual?
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and
Patent Information
Operator Safet y / Environmental Issues
Safety Instructions ............................................................... 10
Environmental Issues............................................................ 11
Introduction
Features at a Glance ............................................................. 14
Installation
Preparing for Use .................................................................. 16
What’s in the Box? .......................................................... 16
Installation Site Preparations .......................................... 16
Rack Mounting (optional) ................................................. 16
Connecting Cables .......................................................... 16
IP Address Setting Conguration ............................................17
About IP Address Setting .................................................17
IP Settings Menus Available .............................................17
Examples of Front Panel Operation ........................................ 18
Set the IP Address to Static ............................................ 18
Example 1: Setting the IP Assignment ............................. 18
Example 2: Setting the IP Address Itself .......................... 18
Quick Setup
Basic H.323 Services Setup via Content Ser ver Interface ....... 20
About Basic H.323 Services ............................................ 20
Initial Setup .................................................................... 20
Call Recording Test ......................................................... 21
Web Server Setup ........................................................... 22
Recommended Next Steps .............................................. 22
Operation
Product Registration and Security Updates ............................ 24
Product Registration ....................................................... 24
Using Remote Desktop.................................................... 24
Security Updates ............................................................ 24
Installing Software Upgrades and Securit y Updates .......... 24
Shutdown and Restart .......................................................... 25
System Status ................................................................ 25
No Shutdown or Restart While Calls Are In Progress! ........ 25
Command Menu Structure .............................................. 25
Restar ting the Content Server ......................................... 25
Shutting Down the Content Ser ver ................................... 25
Restoring to Default Settings ................................................ 26
About Restoring to Default Settings ................................. 26
Using the Front Panel Keys .............................................. 26
Restoring to Default Settings .......................................... 26
What Does Cong Restore Do? ........................................ 26
What Does Full Restore Do? ............................................ 26
Command Menu Structure .............................................. 26
Backing Up and Restoring the Content Server
Backing Up Your Content Server ............................................ 28
Before You Start ............................................................. 28
The Backup Procedure .................................................... 28
Scheduling Backups ............................................................. 30
The Scheduling Backup Procedure ................................... 30
Restoring your Content Ser ver ............................................... 33
The Restoring Procedure ................................................. 33
Administrator Settings
Viewing Administrator Settings .............................................. 37
About Administrator Settings ........................................... 37
Logging In to View the Administrator Options .................... 37
Site Settings ........................................................................ 38
About Site Settings ......................................................... 38
The Site Settings ............................................................ 38
Restar t Ser vice............................................................... 38
System Information .............................................................. 39
System Information Settings ........................................... 39
Gatekeeper Settings ............................................................. 40
The Gatekeeper Settings ................................................. 40
Advanced H.323 Settings ..................................................... 41
The Advanced H.323 Settings ......................................... 41
SIP Settings ......................................................................... 42
The SIP Settings ............................................................. 42
Authentication ...................................................................... 43
The Authentication Settings ............................................ 43
The Authentication Settings ............................................ 44
API ....................................................................................... 45
The API Settings ............................................................. 45
User Properties .................................................................... 46
The User Properties Settings ........................................... 46
System Defaults ....................................................................47
The System Default Settings ............................................47
User Management ................................................................ 48
About User Management ................................................. 48
The User Manager Settings ............................................. 48
Adding Users ........................................................................ 49
About Adding Users ........................................................ 49
The User Manager Settings when Add Users Has Been
Selected......................................................................... 49
Adding Users Under Local Authentication ......................... 50
Adding Users Manually .................................................... 50
Adding Users Correctly .................................................... 50
Adding Groups ................................................................ 50
Adding Users or Groups Under Domain or LDAP
Authentication ................................................................ 50
Adding Users Automatically ............................................. 50
Template s ............................................................................ 51
About Template Editing ................................................... 51
The Template Editor Settings ........................................... 51
Editing Templates ................................................................. 52
About System Templates ................................................. 52
The Template Editor ........................................................ 52
The Template Section ..................................................... 53
The Content Viewer ......................................................... 54
The Por table Devices Section .......................................... 57
The Download Section .................................................... 58
The Summary Section ..................................................... 59
Adding Templates ................................................................. 60
The Template Editor ........................................................ 60
System Templates ................................................................ 61
About Templates ............................................................. 61
The System Templates Available ...................................... 61
Description ..................................................................... 61
Recorded Output ............................................................ 61
Media Servers ...................................................................... 62
About Media Servers ...................................................... 62
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
2
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Media Servers Options ............................................. 62
Adding Windows Media Streaming Server .............................. 63
Conguring Windows Media Streaming Ser ver .................. 63
The Windows Media Streaming Ser ver Options ................. 63
The On Demand Settings Options .................................... 64
Setting up Multicast Delivery ................................................. 65
Prerequisites .................................................................. 65
Basic Setup— It Only Needs to Be Done Once .................. 65
Conguring QuickTime Server .......................................... 66
The QuickTime Or Darwin Streaming Settings Options ...... 66
The On Demand Settings Options .................................... 67
Conguring Real Media Ser ver ......................................... 68
The Real Media Streaming Settings Options .................... 68
The On Demand Settings Options .................................... 69
Call Congurations ................................................................ 70
About Call Conguration .................................................. 70
The Call Conguration Editor Settings .............................. 70
Editing, Duplicating or Creating a New Call Conguration .........71
About Editing ...................................................................71
The Call Conguration Editor Settings ...............................71
Categories ............................................................................ 72
About Categories ............................................................ 72
The Category Settings ..................................................... 72
Server Logs .......................................................................... 73
About Server Logs .......................................................... 73
The Ser ver Logs Page ..................................................... 73
The Content Library Logs Page ........................................ 73
Server Maintenance ...............................................................74
About Server Maintenance ...............................................74
The Ser ver Maintenance Page ..........................................74
Media Storage Location ........................................................ 75
About Media Storage Location ......................................... 75
Before You Start ............................................................. 75
The Media Storage Location ............................................ 75
NAS Conguration ................................................................. 76
Conguring NAS .............................................................. 76
Changing Storage Location ................................................... 77
Changing the Default Media Location to
Alternate Storage Location .............................................. 77
Changing Back From the Alternate Storage
Location to the Default Media Storage Location ............... 78
About Windows Server .................................................... 79
The Windows Ser ver Page ............................................... 79
Conference Setup
Initial Steps When Creating a Conference .............................. 81
About Conference Setup ................................................. 81
Logging In ...................................................................... 81
Creating Conferences ........................................................... 82
About Creating a Conference ........................................... 82
The Create Conference Settings ...................................... 82
Call Information .................................................................... 83
Templates Determine Outputs! ........................................ 83
The Call Information Settings .......................................... 83
Conference Permissions ....................................................... 84
The Conference Permissions Settings .............................. 84
Conference Metadata ........................................................... 85
The Conference Metadata Settings .................................. 85
Call Information: When in a Call ............................................. 86
About Call Information .................................................... 86
The Call Information Display ............................................ 86
Ending the Call ..................................................................... 87
A Recommended Procedure ............................................ 87
Recording Ad Hoc Calls ......................................................... 88
Dialing in ........................................................................ 88
Concurrent Calls ............................................................. 88
Recording in Progress Is Indicated on the Endpoint .......... 88
Using TMS to Schedule Calls ................................................. 89
About TMS Scheduling .................................................... 89
Creating a Dedicated TMS Alias ....................................... 89
Scheduling Calls with TMS .............................................. 89
Recording Alias Options ........................................................ 90
About Recording Alias Options ......................................... 90
Recording Alias Options Available Depend
on Your Privileges ........................................................... 90
Creating New Aliases ............................................................ 91
About Creating New Aliases ............................................. 91
An Over view of the Options.............................................. 91
Creating a New Recording Alias ............................................. 92
About Recording Aliases ................................................. 92
An Over view of the Options.............................................. 92
Specifying Properties ............................................................ 93
About Specif ying Proper ties ............................................ 93
An Over view of the Options.............................................. 93
Specify Set tings ................................................................... 94
About Specif ying Settings ............................................... 94
An Over view of the Options.............................................. 94
Specifying Default Conference Properties .............................. 95
Entering User Names ...................................................... 95
An Over view of the Options.............................................. 95
Specifying Default Conference Metadata ............................... 96
About Default Conference Metadata. ............................... 96
An Over view of the Options.............................................. 96
Editing Recording Aliases ...................................................... 97
Who Can Edit What? ....................................................... 97
What Administrators Will See .......................................... 97
What Owners Will See if They Have a Recording Alias ....... 97
Delete Recording Aliases ...................................................... 98
About Deleting ................................................................ 98
Selecting Which Ones to Delete ....................................... 98
View Conferences
Conference Types ............................................................... 10 0
About Conference Types ................................................ 100
Details ......................................................................... 10 0
Navigating the Interface ...................................................... 101
Category....................................................................... 101
Searching ..................................................................... 101
Sorting Conferences ..................................................... 101
Navigating Between Pages .................................................. 102
Navigation Options ........................................................ 102
Prompting Users to Log in to View a Conference ................... 103
Setting up Authenticated Access ................................... 103
Login and Logout .......................................................... 103
Context Sensitive Help ........................................................ 104
About Context Sensitive Help ........................................ 104
Examples ..................................................................... 104
Displaying Copyright ........................................................... 105
About Displaying Copyright ............................................ 105
The Copyright Display .................................................... 105
Preferences ........................................................................ 106
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
3
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About User Preferences ................................................ 106
User Preferences Pop- up Window .................................. 106
Content Viewer ....................................................................107
Accessing Content Viewer ..............................................107
The Content Viewer Display ............................................107
The Video Display ............................................................... 108
The Video Display Sizes ................................................ 108
There Are Two Ways to View a Video .............................. 108
Examples of Video Display Sizes ................................... 108
Different Layouts and Screen Sizes ............................... 108
The Video Display Controls .................................................. 109
Controlling the Video Display ......................................... 109
The Video Display Control Features................................ 109
Indexes .............................................................................. 110
About Indexes ............................................................... 110
Index Features .............................................................. 110
The Presentation Window .................................................... 111
About the Presentation Window ..................................... 111
How The Different Layouts Look .................................... 111
Editing Recorded Conferences ............................................. 112
About Editing Conferences ............................................ 112
Deleting Conferences .................................................... 112
The Editing Conferences Page ....................................... 112
Editing Conference Permissions .......................................... 113
About Editing Permissions ............................................. 113
The Editing Conferences Permissions Page .................... 113
Editing Conference Metadata .............................................. 114
The Editing Conferences Metadata Page ........................ 114
Conference Thumbnails ...................................................... 115
About Conference Thumbnails ....................................... 115
The Conference Thumbnails .......................................... 115
Content Editor .................................................................... 116
About the Content Editor ............................................... 116
What the Content Editor Looks Like ............................... 116
Adding Indexes ....................................................................117
About Indexes ................................................................117
How It Looks with Indexes ..............................................117
Selecting an Index and Changing the Time ......................117
Adding Indexes ..............................................................117
Moving E xisting Markers ................................................117
Removing Indexes ............................................................... 118
About Removing Indexes ............................................... 118
Selecting an Index ........................................................ 118
The Result of the Index Being Deleted ........................... 118
Adding Conferences ............................................................ 119
About Adding Conferences ............................................ 119
Removing Breaks in Conferences .................................. 119
How It Looks When the Add Conference Button
Is Clicked ..................................................................... 119
The Content Editor with the Edited and Added Conference
Thumbnails Next to Each Other ..................................... 119
Add Conference Options ................................................ 119
Options When Added..................................................... 119
Adding Outputs ................................................................... 120
About Adding Outputs ................................................... 120
The Add Outputs Screen ............................................... 120
Example Screenshots ......................................................... 121
Adding Format MPEG4 and a new size Large .................. 121
Download ..................................................................... 121
Portable Devices .......................................................... 121
Appendices
Appendix 1: LED Panel Menu Structure ................................ 123
Appendix 2: Compatibility .................................................... 124
About Compatibility ....................................................... 124
Platform and Browser Version Compatibility ................... 124
Playback of Windows Media Content in Mozilla Firefox .... 124
Recommended Player Versions ...................................... 124
Appendix 3: Recording Templates at a Glance ...................... 125
Transcoding Templates and Their Outputs at a Glance .... 125
Appendix 4: TANDBERG Content Server Port Assignment ...... 126
Contact Information ............................................................ 127
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
4
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Trademarks, Copyright, Disclaimer, License Agreements, and Patent Information
All rights reserved. This document contains information
that is proprietary to TANDBERG. No part of this publication
may be reproduced, stored in a retrieval system, or
transmitted, in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise, without the
prior written permission of TANDBERG. Nationally and
internationally recognized trademarks and trade names
are the property of their respective holders and are hereby
acknowledged.
COPYRIGHT © 2005–2007, TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
e-mail: tandberg@tandberg.com
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
5
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Trademarks, Copyright, Disclaimer, License Agreements, Patent Information
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
All rights reser ved. This document contains
information that is proprietar y to TANDBERG.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise,
without the prior writ ten permission of
TANDBERG. Nationally and internationally
recognized trademarks and trade names are
the property of their respective holders and are
hereby acknowledged.
Contains iType™ from Agfa Monotype
Corporation.
Disclaimer
The information in this document is furnished
for informational purposes only, is subject to
change without prior notice, and should not
be construed as a commitment by TANDBERG.
The information in this document is believed to
be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any
errors or inaccuracies that may appear in this
document, nor for any infringements of patents or
other rights of third par ties resulting from its use.
No license is granted under any patents or patent
rights of TANDBERG.
This document was written by the Research
and Development Department of TANDBERG,
Norway. We are committed to maintain a high
level of quality in all our documentation. Towards
this effort, we welcome you to contact us with
comments and sug gestions regarding the
contents and structure of this document.
Copyright © 2005–2007 TANDBERG. All rights
reserved. TANDBERG is a registered trademark
of TANDBERG ASA and/or its subsidiaries in the
United States and/or other countries.
Third Party Software
Amended / Expanded Copyright notices for thirdparty software on the TANDBERG Content Ser ver
systems are listed below:
Full copies of the licenses and warrant y
statements are located on the product CD in the
license les directory.
The non-commercial third part y code is
distributed in binary form under the terms of noncopyleft style open source licenses such as BSD.
In accordance with section (6) of the GNU Lesser
General Public License and section 3.6 of the
Mozilla Public License, copies of such code
will be provided upon request by contacting
TANDBERG. Please contact us by using the
Online Support section at www.tandberg.com or
the “contact us” section of this manual. Please
provide USD 10.00 for media and shipping.
This product includes sof tware licensed from
Agora Laboratories. Copyright © 2003 Agora
Laboratories, Inc. All Rights Reserved.
Portions utilize Microsoft Windows Media
Technologies. Copyright © 1999–2002 Microsoft
Corporation. All rights reser ved.
RealNetworks® technology is provided under
license from RealNetworks, Inc., copyright ©
1995–2003 RealNetworks, Inc. and/or its
suppliers. P.O. Box 91123, Seattle Washington
98111–9223, U.S. A. Patents Pending. All rights
reserved. RealNetworks is a registered trademark
of RealNet works, Inc.
License for OpenSSL
This product includes sof tware developed by
the OpenSSL Project for use in the OpenSSL
Toolkit. (http://www.openssl.org /). Copyright
© 1998–2005 The OpenSSL Project. All rights
reserved.
THE OpenSSL SOF TWARE IS PROVIDED BY THE
Open SSL PROJECT “AS IS” AND ANY EXPRESSED
OR IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARR ANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO
EVENT SHALL THE OpenSSL PROJECT OR ITS
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY,
OR CONSEQUENTIAL DAMAGES (INCLUDING ,BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT( INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
LICENSE FOR Dojo
Copyright © 2005–2006, The Dojo Foundation
All rights reser ved.
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
•
above copyright notice, this list of conditions
and the following disclaimer.
Redistributions in binar y form must reproduce
•
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
Neither the name of the Dojo Foundation nor
•
the names of its contributors may be used
to endorse or promote products derived from
this software without specic prior written
permission.
THIS SOF TWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS
“AS IS” AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE
COPYRIGHT OWNER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILIT Y,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF
THIS SOF TWARE, EVEN IF ADVISED OF THE
POSSIBILIT Y OF SUCH DAMAGE.
GNU Lesser General Public License (“LGPL”)
Soft ware Distributed under the LGPL:
FFMPEG, FAAC
Mozilla Public License (“MPL”)
Soft ware Distributed under the MPL:
MPEG4IP
LICENSE FOR Ogg
Copyright © 2002, Xiph.org Foundation
Redistribution and use in source and binary
forms, with or without modication, are permitted
provided that the following conditions are met:
Redistributions of source code must retain the
•
above copyright notice, this list of conditions
and the following disclaimer.
Redistributions in binar y form must reproduce
•
the above copyright notice, this list of
conditions and the following disclaimer in
the documentation and/or other materials
provided with the distribution.
Neither the name of the Xiph.org Foundation nor
•
the names of its contributors may be used to
endorse or promote products derived from this
software without specic prior written permission.
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
6
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
THIS SOF TWARE IS PROVIDED BY THE COPYRIGHT HOLDERS
AND CONTRIBUTORS ``AS IS’’ AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILIT Y AND F ITNESS FOR A
PARTICUL AR PURPOSE ARE DISCL AIMED. IN NO EVENT SHALL
THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, E XEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILIT Y, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
LICENSE FOR JSON
LICENSE: Redistribution and use in source and binary forms, with
or without modication, are permitted provided that the following
conditions are met: Redistributions of source code must retain
the above copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials provided
with the distribution.
THIS SOF TWARE IS PROVIDED ``AS IS’’ AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILIT Y AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPL ARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, ROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILIT Y, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOF TWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
@category
@package Services_JSON
@author Michal Migurski <mike-json@teczno.com>
@author Matt Knapp <mdknapp[at]gmail[dot]com>
@author Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
@copyright 2005 Michal Migurski
@license http://www.opensource.org/licenses/bsd-license.php
@link http://pear.php.net/pepr/pepr-proposal-show.php?id=198
This TANDBERG product is covered by one or more of the following
patents:
US7,136,577
US6,590,603
US7,283,588
EP01953201
GB1338127
Other patents pending
View http://www.tandberg.com/tandberg_pm.jsp for updated list.
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT
CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING
END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT
CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Contact Information
TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
E-mail: tandberg@tandberg.com
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
QuickTime is a trademark of Apple Computer, Inc.
Zune is a trademark of Microsoft Corporation. All rights reserved.
Introduction Installation Quick Setup Operation
7
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TANDBERG CONTENT SERVER
TANDBERG CONTENT SERVER
USER GUIDE
ADMINISTRATOR GUIDE
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
8
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Operator Safety / Environmental Issues
For your own protection, please read the overleaf safety
instructions completely, before operating the equipment
and keep this manual for future reference. The information
in this summary is intended for operators. Carefully
observe all warnings, precautions and instructions both on
the apparatus and in the operating instructions.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Safety,
Environmental
Introduction Installation Quick Setup Operation
9
Backup and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Safety Instructions
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
For your protection please read these safet y
instructions completely before you connect the
equipment to the power source. Carefully observe
all warnings, precautions and instructions
both on the apparatus and in these operating
instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near
•
water—for example near a bathtub, kitchen
sink, or laundry tub, in a wet basement, near
a swimming pool or in other areas with high
humidity.
Never install jacks for communication cables
•
in wet locations unless the jack is specically
designed for wet locations.
Do not touch the product with wet hands.
•
Cleaning
Unplug the apparatus from communication
•
lines, mains power-outlet or any power source
before cleaning or polishing.
Do not use liquid cleaners or aerosol cleaners.
•
Use a lint-free cloth lightly moistened
•
with water for cleaning the exterior of the
apparatus.
Ventilation
Do not block any of the ventilation openings
•
of the apparatus. Never cover the slots and
openings with a cloth or other material.
Never install the apparatus near heat sources
•
such as radiators, heat registers, stoves, or
other apparatus (including ampliers) that
produce heat.
Do not place the product in direct sunlight or
•
close to a sur face directly heated by the sun.
Lightning
Never use this apparatus, or connect/
•
disconnect communication cables or power
cables during lightning storms.
Dust
Do not operate the apparatus in areas with
•
high concentration of dust.
Vibration
Do not operate the apparatus in areas with
•
vibration or place it on an unstable surface.
Power Connection and Hazardous
Voltage
The product may have hazardous voltage
•
inside. Never attempt to open this product,
or any peripherals connected to the product,
where this action requires a tool.
This product should always be powered from
•
an earthed power outlet.
Never connect at tached power supply cord to
•
other products.
In case any parts of the product have visual
damage never attempt to connect mains power,
or any other power source, before consulting
service personnel.
The plug connecting the power cord to the
•
product/power supply ser ves as the main
disconnect device for this equipment. The
power cord must always be easily accessible.
Route the power cord so as to avoid it being
•
walked on or pinched by items placed upon or
against it. Pay par ticular attention to the plugs,
receptacles and the point where the cord exits
from the apparatus.
Do not tug the power cord.
•
•
If the provided plug does not t into your
•
outlet, consult an electrician.
Never install cables, or any peripherals,
•
without rst unplugging the device from it’s
power source.
Servicing
Do not attempt to service the apparatus
•
yourself as opening or removing covers may
expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all
servicing to qualied service personnel.
Unplug the apparatus from its power source
•
and refer servicing to qualied personnel
under the following conditions:
If the power cord or plug is damaged or
•
frayed.
If liquid has been spilled into the apparatus.
•
If objects have fallen into the apparatus.
•
If the apparatus has been exposed to rain or
•
moisture.
If the apparatus has been subjected to
•
excessive shock by being dropped.
If the cabinet has been damaged.
•
If the apparatus seems to be overheated.
•
If the apparatus emits smoke or abnormal
•
od or.
If the apparatus fails to operate in
•
accordance with the operating instructions.
Accessories
Use only accessories specied by the
•
manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to
•
repor t a gas leak in the vicinity of the leak.
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Safety,
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Introduction Installation Quick Setup Operation
10
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Environmental Issues
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Thank you for buying a product which contributes to a reduction in
pollution, and thereby helps save the environment. Our products
reduce the need for travel and transport and thereby reduce
pollution. Our products have either none or few consumable
parts (chemicals, toner, gas, paper). Our products are low energy
consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is impor tant to TANDBERG’s culture.
As a global company with strong corporate values, TANDBERG
is commit ted to following international environmental legislation
and designing technologies that help companies, individuals and
communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO
•
emissions, and traf fic congestion.
Provide products and services that improve quality of life for
•
our customers.
Produce products that can be recycled or disposed of safely at
•
the end of product life.
Comply with all relevant environmental legislation.
•
2
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG
is responsible for compliance with the requirements in the European
Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end-of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landfill or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of cer tain heavy metals and
brominated flame retardants to reduce the environmental impact
of WEEE which is landf illed or incinerated.
TANDBERG has implemented necessar y process changes to
comply with the European RoHS Directive (2002/95/EC) and the
European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances in our
environment and to diminish the pressure on natural
resources, we encourage you to use the appropriate
take-back systems in your area. Those systems will
reuse or recycle most of the materials of your end of
life equipment in a sound way.
TANDBERG products put on the market after August
2005 are marked with a crossed- out wheelie bin
symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste
administration or http://www.tandberg.net/recycling if you need
more information on the collection and recycling system in your
area.
Information for Recyclers
As part of compliance with the European WEEE Directive,
TANDBERG provides recycling information on request for all types
of new equipment put on the market in Europe after 13 August
2005.
Please contact TANDBERG and provide the following details for the
product for which you would like to receive recycling information:
Model number of TANDBERG product
•
Your company’s name •
Contact name •
Address •
Telephone number •
E-mail. •
Digital User Guides
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD— which can be used with all TANDBERG products—in a variety
of languages. The environmental benefits of this are significant.
The CDs are recyclable and the savings on paper are huge. A
simple web-based search feature helps you directly access the
information you need. In addition, the TANDBERG video systems
now have an intuitive on-screen help function, which provides a
range of useful features and tips. The contents of the CD can still
be printed locally, whenever needed.
Table of
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D13898.05
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Disclaimers,
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Safety,
Environmental
Introduction Installation Quick Setup Operation
11
Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
A 㑻ໄᯢ( A Class product declaration)
ᴀѻકЎ A 㑻 ITEˈ݊Փ⫼䇈ᯢ,䫁⠠ㄝᰒ㨫ԡ㕂ЁᏆࣙབϟݙ
ᆍⱘໄᯢ(We declare here that the subject product is A Class ITE
product, and the following statement is clearly marked in the user
manual and nameplate ˖
ໄ ᯢ
ℸЎ A 㑻ѻકˈ⫳⌏⦃๗Ёˈ䆹ѻકৃ㛑Ӯ䗴៤᮴㒓⬉ᑆᡄDŽ䖭
⾡ᚙމϟˈৃ㛑䳔㽕⫼᠋ᇍ݊ᑆᡄ䞛পߛᅲৃ㸠ⱘᮑDŽ
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
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Conference
Setup
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Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Introduction
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
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D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
Introduction Installation Quick Setup Operation
Backup and
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13
Administrator
Settings
Conference
Setup
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Appendices
Features at a Glance
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The TANDBERG Content Server provides users
with a quick and easy way to record video
meetings and view them live or on demand from
their computers.
Flexible Content Creation
Customizable Personal and System
•
Recording Aliases automatically apply
recording and streaming settings,
conference permissions and metadata.
Suppor t for dialing in and dialing out from
•
the Content Ser ver.
TANDBERG Management Suite (TMS)
•
integration:
Suppor t for Personal and System
•
Recording Aliases through integr ation
with TMS 11.8.
Backwards compatibility with TMS 11.7.
•
Recording
Large scale content creation from up to ve
•
concurrent video conferences (if registered
to a gatekeeper).
Powerful predened system templates (see
•
Recording Templates at a Glance for a full
list of system templates and their recording
and streaming outputs).
Dual Stream support for all calls.
•
Streaming
Live streaming of video meetings in multiple
•
formats and data rates.
Multicast and unicast streaming.
•
In-built Windows Media™ streaming server.
•
Integration with external streaming servers for
•
publishing Windows Media™, RealNetworks®
Real Media (RealAudio® and RealVideo®) and
QuickTime® compatible MPEG4 content.
Authentication
Suppor t for local, LDAP and domain
•
authentication.
Suppor t for guest (unauthenticated access)
•
with PIN -protection for conferences.
Permissions
Access-list based model for viewing live and
•
recorded conferences and editing recorded
content.
Content Library
Searchable content library for viewing live
•
and recorded content.
Ability to assign customized Categories
•
to conferences and sort conferences by
Category.
Content Viewing Experience
Indexing content for quick retrieval by using
•
the Index.
Picture in Picture, Two Videos, Joined, and
•
Switching layouts available.
Ability to switch between different views
•
of the video streams and the index (if
available).
Content Editing
Ability to add and manage index points in
•
the Content Editor.
Ability to set the start and end points for
•
conference playback and create a playlist for
playback of up to two conferences.
Administration
User-friendly web- based interface for
•
administrative system conguration.
Access to administrative logs and Windows
•
Server from the Content Server web
interface.
Gatekeeper Settings
Ability to register the Content Ser ver with
•
the gatekeeper as a Terminal or a Gateway.
Native suppor t for Expressway.
•
Scalability
Suppor t for media storage in an external
•
storage location, such as Network Attached
Storage.
New in Version 3.0
Suppor t for H.264.
•
Suppor t for encrypted H.323 calls.
•
Suppor t for SIP.
•
Wide formats:
•
H263:• w228p, w448p, w576p
H.264: • w228p, w448p, w576p, w720p
New call model with ve concurrent calls
•
transcoded to the same formats.
Ability to add outputs to recorded
•
conferences for on-demand viewing with the
Ofine Transcoder.
An easy-to–use, graphical Template Editor,
•
with a wide selection of layouts and
resolutions.
Added MPEG4 format for viewing and
•
downloads.
Optimized downloadable media for portable
•
devices—iPod and Zune.
Updated Content Librar y inter face, with
•
thumbnails and automatic bandwidth
detection.
Fully exible Content Viewer.
•
Context-sensitive online help.
•
Table of
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Safety,
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Introduction Installation Quick Setup Operation
14
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Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Installation
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
DECEMBER 2007
Disclaimers,
Patents etc.
Environmental
Safety,
An important section covering the rst time installation of the
Content Server. Observe that for security reasons we strongly
recommend that you change the IP address from DHCP to
static as soon as the unit is in production.
Introduction Installation Quick Setup Operation
Backup and
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15
Administrator
Settings
Conference
Setup
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Conferences
Appendices
Preparing for Use
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
What’s in the Box?
To avoid damage to the unit during transportation,
the Content Server is delivered in a special
shipping box, which should contain the following
components:
CD with User Guide and other documentation.
•
Rack-ears, screws and screwdriver.
•
Cables.
•
Power cable.
•
Ethernet cable.
•
TANDBERG Content Server.
•
Please report any discrepancies to your
TANDBERG Representative immediately.
Installation Site Preparations
Make sure the Content Server is accessible
•
and that all cables can be easily connected.
For ventilation: Leave a space of at least
•
10 cm (4 inches) behind the Content
Server’s rear panel and 10 cm (4 inches) in
front of the front panel.
The room in which you install the Content
•
Server should have an ambient temperature
between 0 ºC and 35 ºC (32 ºF and 95 ºF )
and between 10 % and 90 % non-condensing
relative humidity.
Do not place heav y objects directly on top of
•
the Content Ser ver.
Do not place hot objects directly on top, or
•
directly beneath the Content Server.
Use a grounded AC power outlet for the
•
Content Server.
Before starting the rack mounting please
make sure the TANDBERG Content Server
is placed securely on a hard flat surface.
Attach the brackets to the Content Server
on both sides of the unit.
Connect a LAN cable from
the LAN 1 connector
on the Content Server
to your network.
The LAN 2, 3 and 4
connectors are
not used and should
be left open.
Rack Mounting (optional)
Disconnect the AC power cable, if
applicable.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Make sure that the mounting space is
prepared according to the Installation Site
Preparations below left.
1 0 c m
Connecting Cables
Connect the AC power
cable to an electrical distribution
socket. Press the power switch
button at the back side to 1 to
turn on the Content Server.
On the front panel of the system
the power indicator LED, marked
Pwr, will light up.
1 0 c m
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Setup
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Appendices
IP Address Setting Conguration
About IP Address Setting IP Settings Menus Available
The Content Ser ver requires the IP Address
Settings to be congured before it can be
used. IP Address can be congured using the
LCD Panel—see the block diagram to the right
and the example on the next page.
The front panel keys are used as follows:
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Use this key to enter the edit mode and
conrm selection or entr y.
Use this key to return to the previous
menu screen or exit the edit mode
without saving the latest entry.
Use these keys to select items in
the menu, move between values in a
numerical address and modify numerical
values.
Menu title is shown in orange.
IP Settings
Address Type
IP Address
Sub net M ask
Default Ga tew ay
Ver sion Info
To Version Info
DNS (Preferred)
DNS (Alter nate)
To Commands
Address Type:
IP Address
<IP addr ess>
Sub net m ask
<IP addr ess>
Default Ga tew ay
<IP addr ess>
DNS (Preferred)
<IP addr ess>
DNS (Alter nate)
<IP addr ess>
Select Type:
DHCP
St atic
Edit Addre ss
000.000.000.000
Edit Sub net
000.000.000.000
Edit Gate wa y
000.000.000.000
DN S Se rv er
0.0. 0.0
DN S Se rv er
0.0. 0.0
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
Save Changes?
No
Ye s
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Setup
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Appendices
Examples of Front Panel Operation
Set the IP Address to Static Example 1: Setting the IP Address Type
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
We strongly recommend that you change the IP
address from DHCP to Static once the Content
Server is in production.
Use the examples on this page together with
the diagram on the previous page to set the IP
address.
To set the subnet mask, default gateway and
DNS IP addresses, follow the steps described
below.
Press Enter to produce the menu. The display
shows two lines at a time:
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use the
Arrow keys to locate Ad dre ss Type
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Press Enter twice to enter the submenu:Selecting IP Settings > Addr ess Type
Use the Arrow keys to scroll down to Static.
Press Enter to put the change into effect and
proceed to specify the IP address.
Example 2: Setting the IP Address Itself
Press Enter to produce the menu. The display
shows two lines at a time:
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
Selecting IP Settings > IP Addre ss
IP Setting s
Addr ess Type
IP Addre ss
Sub net M ask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The IP Settings has six submenus. Use
the Arrow keys to locate IP Ad dress
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
Press Enter to enter the submenu: Press Enter to bypass any digit not in need of
Press Enter to edit the address.
The rst digit will now blink.
Use the Arrow keys to scroll through the
numbers (0–9) and press Enter when the
number requested appears. The next digit will
then start to blink.
Repeat until the nal digit has been set.
adjustment.
When all digits have been set pressing Enter will
produce the Save Changes menu.
Use Arrow keys to select applicable option.
Use Enter to exit the menu put ting changes
into effect.This will take you back to the
IP Settings menu.
If you need to change other settings repeat the
procedure selecting the applicable IP Setting
submenu (e.g. Default Gateway) rst.
Use Return to leave a menu undoing any changes. This
will also take you back to the IP Settings m en u.
Sta tic
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18
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Conference
Setup
View
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Quick Setup
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The Quick Setup section will help you get your Content Server
online and operational quickly. Please note that as a security
precaution, you should change the administrative password at
setup time and before the Content Server is used in production.
Introduction Installation Quick Setup Operation
Backup and
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19
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Basic H.323 Services Setup via Content Server Interface—Step 1
!
Initial SetupAbout Basic H.323 Services
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face.
Making a test call recording.2.
Changing the administrator password and 3.
setting up server date and time on the
Windows Server.
Make sure that the E.164 aliases and H.323
IDs unique on your net work are valid for
your gatekeeper or border controller.
By default, the Content Server’s H.323
ID is set to the machine name, eg.
TANDBERG -<random number>. The H.323 ID of
a live Recording Alias is set to Live<machine_
name> and the H.323 ID of an on demand
Recording Alias is set to OnDemand<machine_
name>. If upgrading from S2, the machine
name will be replaced by the serial number.
You can register the Content Server with
either gatekeeper or border controller.
For simplicity in this document we’ll use
gatekeeper to refer to either device.
The default local administrator account
should be used for administrative
functions such as system upgrades
and updates and when using Remote Desktop
access to the Content Server. It is therefore very
important to change your password as described
in the Windows Ser ver Setup section.
Start a Web browser and enter the IP
address of the Content Server. You
can use either http or https, with https
recommended for administrative access.
Go to the Administrator Settings > Site
Settings to set the System Name for the
Content Server.
Note: The System Name is used by TMS
to identify the Content Server.
When prompted for login, enter the
username administrator and
password TANDBERG
If required, set Gatekeeper registration
to Enabled and set the Gatekeeper IP
address. You can choose to register
the Content Server as a Terminal
or a Gateway. If you select Gateway
registration, you will need to enter H.323
and E.164 Gateway prefixes.
Go to Conference Setup > Recording
Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording
Aliases and save.
Save the Site Settings. You may refresh
the browser page to check if gatekeeper
registration has been successful.
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For more on setting the administrative
properties and user conguration, see
the Administrator Settings section.
Disclaimers,
Patents etc.
Safety,
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Introduction Installation Quick Setup Operation
20
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Conference
Setup
View
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Appendices
Basic H.323 Services Setup via Content Server Interface—Step 2
Call Recording TestAbout Basic H.323 Services
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face (described on the previous
page).
Making a test call recording.2.
Changing the administrator password and 3.
setting up server date and time on the
Windows Server (described on the next
page).
If the Content Ser ver is not registered
to a gatekeeper, you can make a test
recording by dialing the IP address of the
Content Server from an endpoint.
If you have logged out, log back in to the
Content Server web interface via http or
https://<ContentServerIPaddress>.
If the recording alias you have selected
has a live stream output, you can watch
the streaming call in Live Conferences.
Calls made with aliases which have
no live streaming outputs will not be
available for viewing until the call has
finished and the recording has been
transcoded.
Go to Conference Setup > Create
Conference.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialed.
Select a default recording alias, type the
address of the endpoint you want to call
and click on Place Call. Alternatively, you
can dial one of the recording aliases’
E.164 alias or H.323 ID from your
endpoint.
You can watch the on demand conference
in Recorded Conferences. Calls which
were made with the default On Demand
alias need to be transcoded before they
can be watched. The progress of the
transcoding process can be viewed in
Pending Conferences.
To read more on Recording Aliases,
see Recording Aliases
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Appendices
Basic H.323 Services Setup via Content Server Interface—Step 3
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Basic H.323 Services
A quick basic setup of your TANDBERG Content
Server includes:
Setting up H.323 services via the Content 1.
Server inter face (described two pages
back).
Making a test call recording (described on 2.
the previous page).
Changing the administrator password and 3.
setting up server date and time on the
Windows Server.
Remember to restart the Content
Server every time you change date,
time and time zone information.
You may wish to record your new
administrative password in a safe
location. Please note that you should
not change the default administrator
account name.
To read more on how to set the
administrative proper ties and user
conguration, see the Administrator
Settings section.
Once the initial setup has been completed (previous page),
log in to the Web User Interface for Microsoft Windows Server
administration, https://<ContentServerIPaddress>:8098/, using
Internet Explorer and use the Set Administrative Password tool to
change your administrative password.
Register your Content Server using the Registration Card or via the web 1.
at www.tandberg.net/register
Apply the most recent 2. security updates for the Content Server
Decide what your Content Server settings will be in the following areas: 3.
Authenticatio
•
Use Local machine users, or a.
use LDAP/Active Directory users and groups (recommended).b.
Manual dial or
•
Use in stand-alone mode with ad hoc dialinga.
Use with TMS 11.8 for scheduled calls. b.
n:
TMS:
Web Server Setup
Go to Maintenance > Date/Time to update Date and Time settings
on the server.
Recommended Next Steps
Review • recording template settings
Optional – congure special case streaming resources:
•
Congure your ser vers for multicast streaming in Media Ser vers.a.
Congure external streaming ser vers in Media Serversb.
Optional – add new
•
Congure
•
Review
•
settings if required.
Recording aliases
ports used by the Content Ser ver and adjust your rewall
Categories
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Conference
Setup
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Operation
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
Table of
Contents
D13898.05
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Disclaimers,
Patents etc.
Environmental
Safety,
The Operation section contains important information about
product registration and security updates. Procedures for
restarting, shutting down and restoring the Content Server to
default settings are also explained in this section.
Introduction Installation Quick Setup Operation
Backup and
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23
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Settings
Conference
Setup
View
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Appendices
Product Registration and Security Updates
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Product Registration
You need to register the product if you would like to receive an
email from TANDBERG Constant Care Ser vices when Content
Server updates to the TANDBERG Content Ser ver become
available.
You can register using the Registration Card provided with your
Content Server or via the web at
www.tandberg.com/register.
You can also check the following ftp site for all available
downloads:
http://ftp.tandberg.com/pub/software/content_server/
Security Updates
All relevant security updates for the TANDBERG Content Server
are available from the following ftp site: http://ftp.tandberg.
com/pub/software/device_security/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE
MOST RECENT SECURIT Y UPDATE FOR EACH YEAR FROM
THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT.
YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE
IF NEW SECURITY UPDATES ARE AVAIL ABLE. ALL SECURITY
UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE
THROUGHOUT THE CALENDAR YEAR.
Using Remote Desktop
Installing Software Upgrades and Security Updates
Content Server software upgrades and security updates need to
be installed using Remote Desktop access.
Remote Desktop access is also used for:
Scheduling backup
•
Using the • TCS NAS Wizard.
Open the Remote Desktop Utility on your PC
(Start>Programs> Accessories>Communications>Remote Desktop Connection).
Once you are logged in, you can gain access to security updates or software upgrade les on
your local PC by expanding My Computer. Note that mapped drives correspond to the drives
on your PC.
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24
Provide the local administrator username
and password.
Once you have nished the necessar y installations, restar t the Content Server if prompted to
do so. Otherwise, terminate your Remote Desktop session by logging of f. Please note that if
you choose Shut down, it will shut down the Content Server!
Backup and
Restoring
Administrator
Settings
If you want to copy security updates
or software upgrade files from your
PC to the TCS desktop, click on
Options>LocalResources and select Disk
Drives, then click on Connect.
Conference
Setup
View
Conferences
Appendices
Shutdown and Restart
!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
System Status
The LCD panel display indicates the current status of the
Content Server.
LCD panel display when a call is
currently in progress.
LCD panel display when no calls are
currently in progress.
LCD panel display when transcoding
is in progress.
In addition you will also nd the currently installed version, as
can be seen from the below menu structure.
How to use the front panel keys is explained on the next
page.
For details on how to restart the TCS service without
restar ting the Content Ser ver, see the Administrator
Settings section.
No Shutdown or Restart While Calls Are In Progress!
We do not recommend to shutdown or restart the
Content Server while calls are in progress. If the Content
Server is in a call and the ser ver is restarted or shut
down, calls in progress will fail and will not be recorded.
IP Setting s
Com mand s
Ver sio n Info
Display information on the
version currently installed.
Command Menu Structure
IP Settings are treated in Installation.
Rest art?
No
Ye s
Sh u td o w n?
No
Ye s
- Rest ore Defau lts Full Res tore
Con fig Rest ore
Full Res tore?
No
Ye s
Co nfig Res tor e?
No
Ye s
Restoring Default Settings
is described on the next
page.
Restarting the Content Server
Press 1. Enter to display the M ain Me nu
screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Co mma nds
Press 3. Enter to conrm your selection
From the 4. Commands menu, use the Up
or Down arrow to select Restart and
press Enter
You will be asked to conrm this 5.
action on the following screen. At the
Restart? prompt, use the Up or Down
arrow to select Ye s and press Enter to
conrm.
Shutting Down the Content Server
Press 1. Enter to display the M ain Me nu
screen
From the 2. Main M enu screen, use the
Up or Down arrow to select Commands
Press Enter to conrm your selection3.
From the 4. Commands menu, use the Up
or Down arrow to select Shutdow n and
press Enter
You will be asked to conrm this 5.
action on the following screen. At the
Shutdown? prompt, use the Up or
Down arrow to select Ye s and press
Enter to conrm.
IM PORTAN T6. —wait until is is safe to shut
down the Content Server and the LCD
panel displays Po wer off.
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Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Restoring to Default Settings
!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Restoring to Default Settings
The administrator can restore the Content
Server to default settings par tially or fully via
the LCD panel.
A partial restore to default settings— Cong
Restore—restores the default conguration
les and templates, but does NOT affect the
content stored on the server.
A full restore to default settings— Full Restore
—removes content and deletes all media les
in addition to restoring the factor y conguration
les and templates.
Restoring to defaults command in v.3.0
will restore the Content Ser ver to v.3.0
defaults, but it will also remove any
congurations specic to v.2.x, if the Content
Server has been upgraded to v3.0 from v2.x!
Restoring to defaults— both Cong
Restore and Full Restore—will take
about 20 minutes and must not be
interrupted!
Logs are available in E:\logs\Restore director y.
Using the Front Panel Keys
Used to enter the edit mode and conrm
selection or entry.
Used to return to the previous menu
screen or exit the edit mode without
saving the latest entry.
Used to select items in the menu, move
between values in a numerical address
and modify numerical values.
For an example of this, turn to
IP Address Setting Conguration
in the Installation section.
Press Enter to display the Main Me nu
screen.
From the Commands menu, use the
Up or Down arrow to select Rest ore
Defau lts and press Enter.
What Does Cong Restore Do?
Deletes all user-created recording aliases,
external media servers, call conguration les and
templates and restores them to v.3.0 defaults.
What Does Full Restore Do?
Deletes all user-created recording aliases,
external media servers, call conguration les,
categories and recording templates and restores
them to v.3.0 defaults.
Deletes all conferences and media les.
•
Deletes all server logs.
•
If data location has been changed to an
•
external storage location (NAS), a full
restore will change the default storage
location back to the Content Server.
Restoring to Default Settings
From the Main Me nu screen, use the
Up or Down arrow to select Commands.
From the Restore D efaults menu, use the Up or Down arrow to select Full Restor e
or Config Re store and press Enter.
If you are performing a full restore, you will be asked to conrm this action on the following
screen. At the Full Rest ore? prompt, use the Up or Down arrow to select Ye s and press
Enter to conrm.
If you are performing a partial restore, you will be asked to conrm this action on the
following screen. At the Co nfig Restor e? prompt, use the Up or Down arrow to select
Yes and press Enter to conrm.
Press Enter to confirm your selection.
Command Menu Structure
IP Settings are
described in
Installation.
IP Settings
Comm ands
Versi on In fo
Display information on the
version currently installed.
Restart?
No
Yes
Shutdown?
No
Yes
- Restor e Defau lts Full Restor e
Config Re store
Restar t and Shutdown
are described on the
previous page.
Full Restor e?
No
Yes
Config Re store?
No
Yes
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Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Backing Up and Restoring the Content Server
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
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This section describes the backup and restore procedures for the
TANDBERG Content Server. Please note that scheduled backup
functionality is only available in version 2.3 or higher. This document
covers version 3 of the TANDBERG Content Server Adminstrator Guide.
Introduction Installation Quick Setup Operation
Backup and
Restoring
Administrator
Settings
27
Conference
Setup
View
Conferences
Appendices
Backing Up Your Content Server Application, Media and Settings
Before You Start The Backup Procedure
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Before attempting backup, check in Add/Remove programs that
you have Windows Ser ver 2003 Ser vice Pack installed. Please
ensure that Service Pack 2 is installed on the Content Server
before proceeding with backup.
Visit http://www.tandberg.com/support/tandberg _device_
security.jsp for instructions on how to install Microsoft Windows
Server 2003 Service Pack 2 on the TANDBERG Content Server.
You will need a USB Hard drive with enough space for all
les to be backed up. Check the total size of the les to
be backed up on your Content Server (in My Computer).
You can also back up to a network location.
Click on the Maintenance tab, then select the Backup link.
If you are not backing up to a network location, connect
a USB hard drive to a USB port on the Content Server. If
the USB device does not appear in My Computer, go to
Computer Management and assign a drive letter which
does not conflict with the existing drives (eg. F).
Authenticate to open a Remote Desktop connection. If
your Internet Explorer 7 settings prevent you from running
Active X scripts, you may need to add the Content Server
to your Trusted Sites list in IE.
Login to the web interface using Internet Explorer and
select Windows Server from the Administrator Settings
menu.
If you are not using Internet Explorer, you can also open
the Backup Wizard from a Remote Desktop session. Go
to Start > All Programs > Accessories > System Tools >
Backup
Start the Backup and Restore Wizard.
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Settings
Conference
Setup
View
Conferences
more...
Appendices
Backing Up Your Content Server... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Backup Procedure cont.
Select Back up files and settings.
From the Backup Type, Destination and Name screen:
Browse to the network location or USB Hard Drive you
want to use for your backup.
Type a name for your backup.
From the What to Back up screen, select Let me choose
what to back up.
The below screen, Completing the Backup or Restore
Wizard, will summarize your backup information. Click on
Finish to start your backup.
From the Items to back up screen, select the check boxes
next to:
Local Disk [C:], Local Disk [E:] and System State
The backup process takes approximately 10 minutes per 5 GB
of data.
Backup progress is reported on screen and a detailed
repor t is provided at the end of the process.
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Backup and
Restoring
Your backup is now complete!
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Scheduling Backups
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure
Open the Backup and Restore Wizard as described on the
previous pages. Select Advanced Mode.
This will open the Backup Wizard. From the What to Back
up screen, select Back up selected les, drive, or network
data. Click Nex t.
Click on the Schedule Jobs tab.
From the Items to back up screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:] and System State.
Click on the Add Job button.
From the Backup Type, Destination and Name screen:
Browse to the network location or USB Hard Drive you
want to use for your backup. Type a name for your backup.
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Conference
Setup
View
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more...
Appendices
Scheduling Backups... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure cont.
From the Type of Backup screen, select the type of backup
from the following options:
Normal. Backs up selected les and marks each le as
backed up
Copy. Backs up selected les but does not mark any as
backed up
Incremental. Backs up selected les only if they were
created or modied since the previous backup
Differential. Backs up selected les only if they were
created or modied since the previous backup but does
not mark them as backed up
Daily. Backs up only les that were created or modied
today.
From the Backup Options screen, select Append this
backup to the existing backups.
From the When to Backup screen, select Later and click
on the Set Schedule button to make your scheduling
selections.
From the How to Backup screen, select Verify data after
backup.
Example settings are shown in this screenshot.
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Conference
Setup
View
Conferences
more...
Appendices
Scheduling Backups... cont.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Scheduling Backup Procedure cont.
After clicking OK, you will be prompted twice to supply the password for the account that the
backup will run under.
The below screen, Completing the Backup or Restore Wizard, will summarize your backup
information. Click on Finish to schedule the backup
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Setup
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Conferences
Appendices
Restoring your Content Server Application, Media and Settings
The Restoring Procedure
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
End any calls in progress and open Remote Desktop
access to your Content Ser ver.
In the following Component Selection screen, select TCS
database Engine and click on Next.
Uninstall the TANDBERG Content Server. From Start >
Control Panel, open Add or Remove Programs. Select
TANDBERG Content Server and click on Change. At the
following screen, select the Remove option.
From the Add/Remove Programs, uninstall Microsof t SQL
Server VSSWriter and Microsof t SQL Server Setup Support
Files.
Browse to C:\Windows\Security
Look for les called e d b*.l og, there should be edb.log
and at least one or two others maybe more (often called
edbtmp.log or edb0000*.log).
DO NOT delete edb.log, but delete the other one or two
les.
Not removing these les could result in future upgrades
failing following the restore.
Uninstall the Microsoft SQL Ser ver 2005. Select Microsoft
SQL Ser ver 2005 and click on Remove.
Go to Start > All Programs > Accessories > System Tools >
Backup.
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Backup and
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Administrator
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Conference
Setup
View
Conferences
more...
Appendices
Restoring your Content Server Application, Media and Settings... cont.
The Restoring Procedure cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Star t the Backup Wizard. Select Restore les and
settings.
From Where to restore screen, leave the default setting—
Original location.
From the What to restore screen, select the check boxes
next to: Local Disk [C:], Local Disk [E:], and System State
Acknowledge the following warning about System State
restore.
Click on Advanced… from the following screen, Completing
the Backup or Restore Wizard.
From the How to restore screen, select Replace existing
files.
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more...
Appendices
Restoring your Content Server Application, Media and Settings... cont.
The Restoring Procedure cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Leave the default options selected on the Advanced
Restore Options screen.
Once the restore has completed, more detailed information can be obtained by clicking on the
Report button.
Click on Finish on the following screen, Completing the
Backup or Restore Wizard to start the restore process.
The progress of the restore is shown on screen.
YOU MUST RESTART THE COMPUTER AFTER THE RESTORE PROCESS.
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Setup
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Administrator Settings
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
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Read the Administrator Settings section to familiarize yourself
with the administrative menu functions important for the
correct conguration and functioning of the Content Server.
This section explains the Site Settings, User and Category
management. It allows you to edit and create recording and
call conguration templates which determine the output of your
recordings. The Administrator Settings menu gives you access
to view Server logs, view and add option keys, and view the
storage location of your media.
Introduction Installation Quick Setup Operation
Backup and
Restoring
36
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Viewing Administrator Settings
About Administrator Settings Logging In to View the Administrator Options
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The administrator needs to review the
administrator settings and congure the
settings based on the requirements of the
installation site.
Conguration settings can be made via the
Administrator Settings menu.
Factor y default user name for the local
administrator account is ad ministrator
and factory default password is TA NDBERG .
It is strongly recommended that you change
the administrative password at setup time and
before the Server is used for production.
Once successfully log ged in, the screen will display your display name and user name at the
bottom left of the screen, with menu items now available according to your login privileges.
Use a web browser to log in to the
Content Server interface via http or https:/
/<ContentServerIPaddress>.
Click on Login.
Click on Administrator Settings to display the options available. These are described on the
following pages.
Enter your administrator user name and
password.
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Setup
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Conferences
Appendices
Site Settings
!
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Site Settings The Site Settings
Administrators need to review conguration
information in the Site Settings menu to ensure
that the system is congured properly for their
installation site.
All changes made in the Site Settings page
need to be conrmed by clicking the Save
button at the top or bottom of the page.
Site Settings contain:
System information
•
Gatekeeper settings
•
Advanced H.323 settings
•
SIP settings
•
Authentication
•
API
•
User properties
•
System Defaults
•
These are described on the following pages.
+
The
indicates that this topic is
expandable in the usual way. Once
expanded, the sign changes to
that the topic can be collapsed again.
–
to show
Restart Service
Treated in detail in System Information.
Treated in detail in Gatekeeper Settings.
Treated in detail in Advanced H.323 Settings.
Treated in detail in SIP Settings.
If the TANDBERG Content Service is recording
calls at the time, the site setting inter face
will indicate this and all site settings will be
disabled except for the Restart Service button.
If you click on the Restart Service button while
the Content Ser ver is in call, the following
message will be displayed:
If you restart the Content Ser ver service, calls
which are currently in progress will fail. Are
you sure you want to restar t?
Restar t Ser vice will terminate calls that are
currently live (that is, the calls will be ended
and conferences will not be available for on
demand playback).
Treated in detail in Authentication.
If the Content Ser ver is in a call, the
administrator is unable to edit the
current site settings. The Site Settings
page will contain the text:
Cannot edit Site Settings—Content Server is
currently in a call.
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Backup and
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Administrator
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Treated in detail in API.
Treated in detail in User Properties.
Treated in detail in System Defaults.
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
System Information
Restar t Ser vice.This will terminate calls
that are currently live (that is, the calls
will be ended and conferences will not
be available for on demand playback).
Before restar ting the service, check if
there are live conferences in progress in
the Live Conferences page or check the
call status on the LCD panel of the unit.
The Site Settings page will also display
a warning if calls are in progress. If you
click on the Restar t Ser vice button while
calls are in progress, you will be asked
to conrm if you want to go ahead with
the restart.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
System Information Settings
System Name. Enter the name for the
Content Server.
The System Name is used in the
TANDBERG Management Suite to
identify added Content Servers. It
is not the same as the S2 “System
Name” as that was the H.323 ID.
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Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
Gatekeeper Settings
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Gatekeeper Settings
Current Status. Displays the status of Content
Server registration with the gatekeeper (registered
or not registered).
Gatekeeper Enabled. Choose Enabled to
register with the gatekeeper.
E.164 Alias. Other systems can call the
Content Server using the E.164 Alias, if the
Content Server is registered to the gatekeeper.
The recording alias specied in the Default
Recording Aliases will be used for the call.
H.323 ID. Other systems can call the Content
Server using the H.323 ID, if the Content
Server is registered to the gatekeeper. The
recording alias specied in the Default
Recording Aliases will be used for the call.
Gatekeeper Address. This gatekeeper IP-address
will be used.
Registration. Choose to register the Content Server
as a Ter minal or as a Gateway.
H.323 Gateway Prex. Alias prex if registered
as a gateway.
E.164 Gateway Prex. Alias prex if registered
as a gateway.
Restar t Ser vice(see Site Settings) will
terminate calls that are currently live (that is,
the calls will be ended and conferences will
not be available for on demand playback).
Before restarting the service, check if there
are live conferences in progress in the Live
Conferences page or check the call status on
the LCD panel of the unit. The Site Settings
page will also display a warning if calls are in
progress. If you click on the Restar t Ser vice
button while calls are in progress, you will be
asked to conrm if you want to go ahead with
the restart.
Gatekeeper Discovery conguration is set to
Manual.
Authentication. By default, gatekeeper
authentication is set to Of f. If
authentication is required, change to Auto
and supply the User name and Password.
User name. Enter the user name to
authenticate toward the gatekeeper.
Password. Enter the password to
authenticate toward the gatekeeper.
Password conrm. Re- enter the password.
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Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
Advanced H.323 Settings
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Advanced H.323 Settings
Use Static Ports is disabled by
default. This means that the system
will dynamically allocate which ports
to use when opening a TCP/UDP
connection.
Static ports can be enabled by
selecting the checkbox and specifying
the required range of por ts.
Port Range. 3230 to 3270 is the
standard rewall port range. It needs
to be congured according to your
local rewall settings.
NAT. Net work Address Translation is
used when the Ser ver is connected to
a router with NAT support. The default
setting for NAT is Off.
If NAT is On, the system will signal
the congured NAT address in place
of its own IP address within Q.931
and H.245.
If NAT is set to Auto, the system will
try to determine whether the NAT
address or the real IP address should
be used for signaling. This is done
to make it possible to make calls
to endpoints on the LAN as well as
WAN.
Restar t Ser vice.(see Site Settings)
Restar t Ser vice will terminate calls
that are currently live (that is, the
calls will be ended and conferences
will not be available for on demand
playback).
Before restar ting the service, check if
there are live conferences in progress
in the Live Conferences page or
check the call status on the LCD
panel of the unit. The Site Set tings
page will also display a warning if
calls are in progress. If you click on
the Restart Service button while calls
are in progress, you will be asked to
conrm if you want to go ahead with
the restart.
NAT Address. The NAT address must
be the global, external address to a
router with NAT support. In the router,
the following por ts must be routed to
the system’s IP address:
Port 1720
Port 2326–2365
The por t range specied by the Port
Range eld.
Please contact your TANDBERG
representative or authorized reseller for
more information.
Changes to any elds in this
section require you to Restart
Service.
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Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
SIP Settings
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The SIP Settings
Status. Displays the status of Content Ser ver
registration with the SIP registrar.
Display name. Enter the Content Server’s SIP
display name.
Server Discovery is Manual. The IP of the
Server must be entered below.
Server Type. Select the type of SIP registrar.
The default setting is Auto, which supports
registering to standard SIP ser vers like
Op enS er.
User name. Enter the user name to
authenticate toward the SIP ser ver.
Password. Enter the password to authenticate
toward the SIP ser ver.
Status: Displays the status of Content Server
registration with the SIP registrar.
Registrations: Displays all Aliases that are
registered to the Sip Server.
The clickable link View all SIP registrations link
to the SIP Alias Registration screen.
SIP enabled. Select to enable registration with
a SIP registrar.
SIP Address (URI). Other systems can call
the Content Ser ver using the SIP Address
or URI (Uniform Resource Identier) if the
Content Server is registered to a SIP registrar.
The recording alias specied in the Default
Recording Aliases will be used for the call.
Server Address. Enter the IP address or a fully
qualied domain name of the SIP registrar.
Transport. Choose the transpor t protocol
for SIP. The default transport method is TCP
(Transmission Control Protocol). UDP (User
Datagram Protocol) can also be used.
Password conrm. Re- enter the password.
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Backup and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
Authentication (I)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Authentication Settings
Authentication. Choose the authentication
method for the Content Server.
Choose Local. If you select local
authentication, only users with valid local
accounts who have been added through
the User Management page will be able to
log in. Local groups are not supported.
Choose Domain. If you select domain
authentication, the Content Server must
be added to the domain, and details of
the LDAP server used for authentication
must be lled out in the elds below.
Please see the sidebar to the right for
more notes on domain authentication.
Choose LDAP. If you select LDAP
authentication, details of the LDAP server
used for authentication must be lled out
in the elds below.
Please see the sidebar to the right for
more notes on LDAP authentication.
Add LDAP Server. Allows you to add up to
four additional servers that the content
server will look up to authenticate users.
Server address. Enter the DNS name or IP
address of your LDAP server. Only Microsoft
Active Directory Server is suppor ted for 3.0
and 2.x versions of the Content Server.
Port. Port 389 is the default port for
most Domain Controllers. Global Catalog
Servers may use port 389 or 3268.
LDAP Server. Click on the
this section and enter your server details.
+
to expand
Both LDAP and Domain authentication methods require the
details of a Microsoft Active Directory Server to be entered in the
Authentication section. At this time, only Microsoft Active Directory
Server is supported by the TANDBERG Content Server.
Clicking on the Save button (see Site Settings) will perform a check of the
LDAP server settings as the Content Server attempts to bind to the LDAP
server. Changes to Site Settings will not be saved if the LDAP settings
entered are incorrect.
Domain Authentication
Domain authentication can only be used if the Content Server has been
added to the domain. If you add the Content Server to an existing domain,
you need to dene a separate security policy for the server, otherwise the
existing security policies may prevent the server from functioning correctly.
Please contact your authorized TANDBERG reseller or partner for details of
the recommended security policy set tings.
Under Domain authentication, users with domain accounts and local
users are able to log in. The local administrator account can be used to
administer the server, or some domain users can be given administrative
privileges.
LDAP Authentication
LDAP authentication does not require the Content Server to be added to a
domain.
Before changing authentication from local to LDAP, the local administrator
must add at least one LDAP user with administrative privileges to the
Content Server. To do this, go to User Management > Add Users and enter
at least one valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the standard
login method. However, the local administrator can log in by adding the
following string: #page:login&rescue:true to the end of the Content Server
URL of the browser:
Example: The URL will look something like:
http://<ContentServerIPaddress>/tcs/#page:login&rescue:true
Hit the Enter key on your keyboard and log in with the local administrator
account in the resulting pop-up window.
While it is possible for the local administrator to login using this method, it
is more convenient to give an LDAP user account administrative privileges.
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Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
Authentication (II)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Authentication Settings
Base DN. This is the search base which the Content
Server uses to search for user records. The Content
Server will search the object specied by the Base DN
(Distinguished Name) and any objects beneath it.
The Base DN is a unique name for this container. It
consists of OU, CN, and DN components.
Base DN examples:
OU=employees,DC=company,DC=com OU=marketing,
OU=employees,DC=company,DC=com
In the examples above, OU ‘marketing’ is
contained within the OU ‘employees’, so
OU=employees,DC=company,DC=com will identify all
employees of the company including the Marketing
department, and OU=marketing,OU=employees,DC=c
ompany,DC=com will identify users from the Marketing
depar tment only.
User DN. This is the LDAP identier of the account in your
domain which the Content Server will use to identify the
user who is trying to log in. This account must have read
membership privileges, that is, privileges to retrieve users’
‘member Of’ attributes from Active Directory using LDAP. You
can use an existing account or create a new special account
with those privileges. This account does not need to be
inside the search tree specied in Base DN.
The User DN (Distinguished name) is a unique name for this
account. It consists of:
CN (Common Name) of the special account
•
OU (Organizational Unit)
•
DC (Domain Object Class)
•
User DN examples: CN=user_account,OU=employees,DC=
company,DC=com CN=user_account,OU=marketing,DC=c
ompany,DC=com
Please note that DNs can have many more than four parts.
Password. Enter the password for the account
identied above.
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Conrm Password. Enter the password again to verify
that it was entered correctly.
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
API
The API is enabled by default and must
stay enabled in the following cases:
If integration with TMS is required.
•
If the API is used for customized
•
integration with other systems. Refer
to the TANDBERG Content Server API
Documentation for details of available
API calls.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The API Settings
Refer to the TANDBERG Content
Server API Documentation
D1398002, for details of
available API calls.
The default API password at
install is TA NDB ERG. It is strongly
recommended that you change
this password if you want the
API to remain enabled. If you clear the
password and the password eld is
empty, API clients will not receive an
authentication challenge.
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Conference
Setup
View
Conferences
Appendices
Site Settings (continued)
User Properties
Choose this option to allow guest access
to the Content Ser ver. When Allow Guest
Access is checked, users do not have
to authenticate to view conferences.
Anyone can view all conferences that
have Allow access to all users checkbox
selected in Conference permissions.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The User Properties Settings
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Setup
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Conferences
Appendices
Site Settings (continued)
System Defaults
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The System Default Settings
Default Recording Alias. If the system
E.164 alias, system name or content
server IP address is called from an
endpoint, the Recording Alias specied
here will be used for recording and/or
streaming the call.
The Recording Alias determines:
The call settings, based on the call
•
conguration specied in the alias.
The outputs, based on the recording
•
template specied in the alias.
Access to the live and recorded
•
conference.
Conference password (optional).
•
All conference metadata, such as
•
the conference name, description,
speaker, location, copyright and
categor y specied in the Alias will
be automatically applied to the
conference and can be edited before
the call is placed and also after the
call has nished.
For more information on this –
see Recording Aliases.
Default Media Servers. Ser vers specied in this
section will be used by default in new templates.
Live Windows Media.
•
Streaming Ser ver is used by default. An external
streaming server can be congured in Media
Servers and then selected as a default media
server for streaming Windows Media live.
Live MPEG4.
•
stream MPEG4 live of f the content server.
An external media server such as Darwin or
QuickTime streaming ser ver can be congured
in Media Servers and then selected as a default
media ser ver for streaming MPEG4 live.
Live Real Media.
•
stream Real Media live off the content server. An
external media server such as a Helix streaming
server can be congured in Media Servers and
then selected as a default media ser ver for
streaming Real Media live.
On Demand Windows Media.
•
Media Streaming Server is used by default. An
external streaming ser ver can be congured in
Media Servers and then selected as a default
media ser ver for streaming Windows Media on
demand.
On Demand MPEG4.
•
Web Ser ver is congured to deliver MPEG4 media
as a progressive download (http streaming).
An external media server such as Darwin or
QuickTime streaming ser ver can be congured
in Media Servers and then selected as a default
media ser ver for streaming MPEG4 on demand.
On Demand Real Media.
•
Web Ser ver is congured to deliver Real Media
as http streaming. An external media server such
as a Helix streaming server can be congured in
Media Servers and then selected as a default
media ser ver for streaming Real Media on
demand.
The Local Windows Media
By default, it is not possible to
By default, it is not possible to
The Local Windows
By default, the Local IIS
By default, the Local IIS
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Conferences
Appendices
User Management
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About User Management
The User Management menu is used to add new users, change user
privileges and delete users.
GUEST ACCESS
The Content Server supports guest access to view conferences. If
you want guest users to view conferences without having to log in to
the Content Ser ver:
Select
•
With guest access, users only need to enter the Content Server IP
address in their browser and they do not have to authenticate at all
to view those conferences. In this case, you only need to add users
who will have to authenticate (log in) to get special privileges, such as
administrators and owners.
AUTHENTICATED ACCESS
The Content Ser ver also suppor ts authenticated access to
view conferences. If you want only authenticated users to view
conferences, make sure that the Allow Guest Access checkbox is
deselected in Site Settings . In this case, you have to add all users
who need access to view, edit or administer content (through the
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, those conferences will be available for
viewing by all authenticated users.
AUTHENTICATED AND GUEST ACCESS
It is also possible to have a mixture of guest and authenticated
access for viewing conferences. If you want some conferences
to be available to everybody, and other conferences restricted to
authenticated users:
•
•
Depending on the authentication method chosen in Site Settings,
administrators can add local users (who have been created on the
local computer) or users (or groups) authenticated via LDAP.
Allow Guest Access checkbox in Site Settings, and
Select • Allow access to all users checkbox in Conference
permissions for all or some conferences.
Select
Allow Guest Access checkbox in Site Settings, and ...
Select• Allow access to all users checkbox in Conference
permissions for conferences you want guests to see.
Add users and/or groups who need to login to the
Content Server (through the Add Users page) and then
enter user- or group names in Conference permissions
for conferences that only those authenticated users
should be able to view.
The User Manager Settings
There may be too many users to be displayed
on a single page with the selected number
of users displayed per page. Go to the other
pages here.
By clicking on User Name, Display
Name, and User Role you may change
the sor ting order.
Click here to add new users. Details on
this can be found on the next page.
Click here to delete the users selected.
Select users to be deleted. Use the
checkbox above the column to select
all users.
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Appendices
User Management (continued)
Adding Users (I)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Adding Users
Use this page to add users to the
system.
Users need to be added to the user
database on the Content Server in
order to log in. To add users enter
one user name per line, or user
names separated by a semicolon (see
examples on the next page).
The User Manager Settings when Add Users Has Been Selected
To ensure users have the right privileges,
enter user names in the correct text
eld:
Users entered in the
•
Administrators text eld will have
administrative privileges.
Users entered in the
•
eld will be able to make calls from
the Content Ser ver interface, edit
personal recording aliases that they
own and edit conferences they have
recorded with a recording alias which
gives them editor privileges.
Users entered in the
•
eld will be able to view conferences
they have access to (these users will
only see the View Conferences menu).
Click here to return to the User
Management Main Page undoing any
changes made.
Add
Add Owners text
Add Users text
More on Adding Users can be
found on the next page.
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Click here to add users to the database
after you have entered the new users.
User names are not checked
when they are entered on this
page—you need to ensure that
user details are correct, otherwise
users will not be able to log in!
Conference
Setup
View
Conferences
Appendices
User Management (continued)
Adding Users (II)
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Adding Users Under Local Authentication
If Local authentication is selected in Site Settings,
local users can log in to the Content Ser ver.
Firstly, you need to ensure that local user accounts
have been created on the Content Ser ver. You can
create local user accounts from the Windows Server
administration site in the Administrator Set tings
menu.
These users then need to be added to the Content
Server database by entering their usernames on the
Add Users page. Please note that adding local groups
is not supported.
Local usernames must be entered in this format:
MACHINENAME\user.name:Display Name(optional)
Adding Users Manually
LDAP/Active Directory users need to be added
manually through the Add Users page before they can
log in if:
Domain
•
•
Adding users under Domain authentication:
•
Adding users under LDAP authentication:
•
or LDAP authentication is selected in Site
Settings,
and
Allow Guest Access
Users must be entered in this format:
DOMAINNAME\user.name or DOMAINNAME\user.
name:Display name
Users must be entered in this format: user.name
or user.name:Display name
is selected in Site Settings.
Adding Users Correctly
Adding Groups
Groups always need to be added manually
through the Add Users page.
LDAP/Active Directory groups must be
entered in this format:
@group.name
Please note that although a group is added
in this format, @group.name, both the group
name and its base DN are displayed in the
User Management page.
When adding a group, all members of that
group will be automatically added to the
Content Server on login with the privileges
you assigned to the group, if Domain or LDAP
authentication is selected in Site Set tings,
and regardless of whether or not Allow Guest
Access is selected in Site Settings.
If you add a group with Owner privileges, as
members of that group log in to the Content
Server, their accounts will be automatically
created. The User Role next to their user
name in the User Management page will
appear to be User, but they will have
Owner privileges inherited from their group
membership.
If you want all members of the group to be
Users or Owners, but some members of
the group need administrative privileges,
you can change the User Role for these
members to Admin. The highest user role will
be applied.
Users need to be added to the user database
on the Content Ser ver in order to log in. To add
users, enter one user name per line, or user
names separated by a semicolon.
Adding Users Automatically
All users with valid accounts on the Domain or
LDAP ser ver will be added automatically upon
login if:
Domain
•
•
Users added automatically will only have
privileges to view conferences they are
authorized to view (their user role will be
User). Administrators can give users special
privileges by changing their role to Owner or
Administrator).
or LDAP authentication is selected
in Site Set tings
and
Allow Guest Access
Settings.
is deselected in Site
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Adding Users or Groups Under Domain or LDAP Authentication
When Domain or LDAP authentication is selected in Site Settings, LDAP/Active Director y
users or groups can log in to the Content Server.
Introduction Installation Quick Setup Operation
Backup and
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50
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Templates
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Template Editing
The contents of a template determine how a
videoconference is streamed/recorded by the
TANDBERG Content Server.
The Content Ser ver comes with a number of
pre-dened templates that have no select
box and so cannot be deleted. They can be
edited and saved as new templates. They are
described in detail on page 51.
Templates that are used in a recording alias
cannot be deleted. They are identiable
because their check box is greyed out.
Administrator created templates can be
edited, changed and saved or saved as a new
template.
Options to think about for using existing,
or creating new templates to produce the
output required:
What codecs or combinations of codecs are
•
needed? Windows Media, Real Media or
QuickTime?
Is the conference needed to be streamed live
•
or on demand or both?
What sizes are needed for the outputs: audio,
•
small, medium or large?
Will there be any outputs for playback in
•
portable devices?
What layout do you want for playback in the
•
viewer or for the portable device?
According to what answers are given to the
above options, a recording/streaming template
can be chosen from one of the existing system
templates, one of the system templates can be
saved as a new template, or a new template can
be created.
The Template Editor Settings
There may be too many
templates to be displayed
on a single page given the
preset number of templates
displayed per page. Go to the
other pages here. Check your
Preferences to change the
number of displayed Items
Per Page.
Select templates to be
deleted. Use the check-box
above the column to select
non- predened templates.
Predened system templates
cannot be deleted from the
interface. Templates that
are used in recording aliases
cannot be selected or deleted
from the list.
Click on the Add Template
button to create a new
template.
Click here to delete the
templates selected.
Any template can be
edited and then saved
with changes or saved
as a new template.
Templates that are being
used in a call can also be
edited for the next call.
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Appendices
Editing Templates
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About System Templates
A number of System Templates
are available with S3 (which is the
TANDBERG Content Server version
described in this document). System
templates cannot be changed but they
can be edited and then saved as a new
template.
The Template Editor
If changes are made to the
template and you want to
keep it, enter a new name
for the template and click
the Save As but ton. The
new name will initially be
called “Copy of ...”. Enter
a new name to reect the
changes in the template and
save it.
Click Cancel to not save the
changes.
The Template “Windows
Media Single Live and On
Demand” has been edited
here to show this screen.
Changes cannot be saved
to these System Templates,
but they can be saved as
new Templates.
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Conference
Setup
Clicking the Return button
will take you back to view
the list of templates.
View
Conferences
Appendices
Editing Templates cont...
The Template Section
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Name. The name of the
edited template.
Output Viewing Options
Movies to be displayed in
•
the Content Viewer
Movies to be created for
•
Download to Portable
Devices
Movies to be created for
•
download and playback
on the User’s computer
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Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Content Viewer (I)
Output Layout
Two Videos—creates a video for the Main source
and one for the Dual Source (VCR, Document
Camera etc) for viewing in the Viewer. If Dual
is not activated during the call, then only the
Main Video will be available for On Demand
playback. A dual stream will be displayed for Live
conferences whether it is turned on or not.
Joined—creates one video output consisting
of the main source on the left and the dual to
the right joined as one video le. Dual will be
displayed as a poster when it is not activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture—creates one video with main
inserted into the Dual. When Dual is activated,
the Main video will transition to the selected
location, displaying the Dual video. On turning off
Dual, the Main will transition to take up the entire
video.
Movie Settings
Formats. There are three formats available.
Windows Media for playback using Windows
•
Media Player on a Personal Computer
MPEG4 for playback using QuickTime on a
•
Macintosh
Real Media for playback using Real Media
•
Player. Up to 3 formats can be chosen.
For more information and examples
of layouts, see also Presentation
Window.
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Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Content Viewer (II)
Movie Settings
Conference Sizes. You can select up to two conference sizes.
Your selection of conference sizes in the Template Editor should
be based on the end-user’s streaming environment and Internet
connection.
Audio-only. If your users have a very poor quality Internet access,
choose ‘Audio-only’. The average bit rate for streaming the
conference will be around 35 kbps. Audio from the Main source
will be recorded and played back, and if Dual Video is activated
during the call, it will be displayed as still images.
Small. If your users have 64k modem access, choose ‘Small’. The
average bit rate for streaming the conference will be around 51
kbps.
The resolution of the recorded video in the Switching layout will
be up to 160x120 pixels (for QCIF, CIF, 2.5CIF and 4CIF calls) and
212x120 pixels (for w288p, w448p, w576p, 720p). In the Two
Videos layout, Dual Video will be displayed as still images only.
Medium. If your users have broadband access to the Internet
(around 500kbps), choose ‘Medium’. The bit rate for streaming
the conference will depend on the bandwidth of the call, but will
be capped at 471 kbps. So, for example, a 128k call bandwidth
will result in a 117kbps streaming bit rate for your conference, and
a 384k call bandwidth will result in a 353kbps bit rate. All calls
512K and over will result in a 471kbps bit rate for your streaming
conference.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidth,
apart from QCIF calls, which will always get a 160 × 120 pixels
resolution.
In the Switching layout, the resolution will be:
240 × 180 pixels for CIF, 2.5CIF and 4CIF calls made at or
•
below 384k;
320 × 180 pixels for w288p, w448p, w576p, 720p calls made
•
at or below 384k;
320 × 240 pixels for CIF, 2.5CIF and 4CIF calls made at or
•
above 512k;
424 × 240 pixels for w288p, w448p, w576p, 720p calls made
•
at or above 512k.
Movie Settings
Large. If your users have access to a high-speed LAN,
choose ‘Large’. Beware, the bit rate for streaming the
conference will depend on the bandwidth of the call, and
can be as high as 1.76Mbps for a 1920k call. Users on
broadband connections which cannot suppor t this streaming
bit rate will get a very poor streaming experience, with video
buffering, stopping and star ting (stuttering). This format also
takes the longest to transcode.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidth,
apart from QCIF calls, which will always get a 160 × 120
pixels resolution, CIF calls, which get 352 × 264 pixels and
w288p calls, which get 512 × 288 pixels.
In the Switching layout, the resolution will be:
480 × 360 pixels for 2.5CIF and 4CIF calls made at or
•
below 768k;
640 × 360 pixels for w448p, w576p and 720p calls made
•
at or below 768k;
576 × 448 pixels for 2.5CIF calls made at or above 1152k;
•
576 × 448 pixels for 2.5CIF calls made at or above 1152k;
•
768 × 448 pixels for w448p, w576p and 720p calls made
•
at or above 1152k.
Large and Medium sizes have been designed to
provide the optimum viewing experience based on
adaptive algorithms which are dependent on the video
format negotiated during the call and the bandwidth of the call.
Higher quality inputs with a large amount of data will result in
a high resolution and high streaming bit rate outputs—e.g.
a Large size Windows Media Switching layout template used
in a w576p call made at a bandwidth of 1920k will result in a
768 × 448 video streaming at a bit rate of 1.76 Mbps. Lower
quality inputs with less data will result in lower resolution and
lower bit rate outputs—e.g. the same Large size template
used in a 384k 4CIF call will result in a 480 × 360 video
streaming at 353 kbps.
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Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Content Viewer (III)
Movie Settings
On Demand Media Server Settings. Displays
the default Media Servers for the selected
Formats. Non selected formats will be greyed
out.
Live Stream. Choose if the Conference is to
be viewed Live. Select the Format and Size
if more than one is selected in the Movie
Settings. Only one live stream is available
per conference – other formats and sizes you
selected in the template will be transcoded
after the conference has nished.
Live Media Server Settings. Select the correct
Media Server from the list for Live Streaming.
If only one is set up, this will be selected. If
none are set up, the following error message
will be displayed: Your movie(s) will not be
broadcasted live until you have a live enabled
Media Server set up.
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Settings
Retranscode realtime movies. If this is
selected, the Live movies will be transcoded
again after the Live Conference has
completed. This can result in better quality
viewing but will also add extra processing and
load on the Content Server.
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Portable Devices Section
Output Layout
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture— creates one video stream
with main picture inserted into the Dual.
When Dual is activated, the Main video will
transition to the selected location, displaying
the Dual video. On turning of f Dual, the Main
will transition to take up the entire video. This
layout can be restrictive when viewing on a
small screen.
Movie Settings. Choose the outputs for your
portable devices.
Options are:
iPod Video
•
iPod Audio
•
Zune (Microsoft compatible) Video
•
Zune Audio.
•
Once the Ofine Transcoder has created the
outputs, they will be available for Users from
the Download link and icon on the Recorded
Conference Listing page.
Users then copy the les to the correct folder
for synchronizing with their Portable Device.
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Conferences
Appendices
Editing Templates cont...
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Download Section
Output Layout
Joined— creates one video output consisting
of the main source on the left and the dual to
the right joined as one video le. Dual will be
displayed as a poster when it is not activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture— creates one video with main
picture inserted into the Dual. When Dual is
activated, the Main video will transition to the
selected location, displaying the Dual video. On
turning off Dual, the Main will transition to take
up the entire video.
Movie Settings
Formats—there are three formats available.
Windows Media for playback using Windows
Media Player on a Personal Computer,
MPEG4 for playback using QuickTime on a
Macintosh and Real Media for playback using
Real Media Player. Either 1, 2 or 3 formats
can be chosen.
Conference Sizes—as les will be
downloaded and viewed on a computer, the
internet connection is not then an issue,
other than the time it takes to download
them. The advantage is for users with poor
Internet connections as they can watch
the les, once downloaded, without being
connected to the Internet.
One or two sizes need to be selected to
create an output to be viewed in the Player.
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Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
Viewer Summary. Shows information about the
outputs created by this template for the Viewer.
Will display the Live format and size and up to
two On Demand videos with format and size.
Portable Devices Summary. Shows information
about the outputs created by this template for
Portable Devices. Will display the format and
size for iPod and Zune Video as well as audio
formats chosen.
Download Summary. Shows information about
the outputs created by this template for
Download to a user’s computer. Will display
the Output layout, format and size for all the
Downloads selected.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Summary Section
There is a maximum of 6 outputs per
Template. If the limit is exceeded, a
message like “This template has 7
outputs. The maximum number of outputs
for a template is 6. You must remove 1
output before you can save this template.
See Summary for more information.” will be
displayed and the template cannot be saved
if there are more than 6 outputs, so some will
have to be deleted.
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Conference
Setup
View
Conferences
Appendices
Adding Templates
On Adding Templates, nothing is selected.
Enter the Name of the Template as meaningful
as possible for the users who will be selecting
Templates for their Personal Recording Aliases.
The Name does not need to detail the outputs
that the Template will create as this information
is displayed in the Recording Alias and Create
Conference pages.
If none of the Create movies options are
selected, the conference will be recorded
to a le but no viewable outputs will initially
be created. To create outputs from such a
conference, Edit the Conference and choose
the Add Outputs button. This allows an Editor
to add viewable outputs to a completed
conference that has been recorded.
To create outputs for this Template, choose one
or more of the following options:
Create movies for the Content Viewer
•
Create movies for Portable Devices
•
Create movies for Download
•
The select options as detailed in previous
screens.
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Template Editor
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Setup
View
Conferences
Appendices
System Templates
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Templates
The table shown here lists the default
Windows Media System Templates that
come installed with the Content Ser ver.
Description Recorded Output
Windows Media PoP Live and On Demand
Windows Media PoP Live and On Demand with
Portable Device Download
Windows Media PoP On Demand Only
Windows Media Single Live and On Demand
Windows Media Single On Demand Only
The System Templates Available
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand.
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand. Also has downloadable Video outputs for Zune and iPod using the Switching Output.
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for On
Demand. No live output from this Template.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for both Live and On Demand.
Uses the Switching output. Displays Main but when Dual is switched on, Dual is displayed.
Conference size is Medium for On Demand viewing only.
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Appendices
Media Servers
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Media Servers
Use the Media Ser vers page to congure
external streaming ser vers for live streaming
and on demand playback of Windows Media,
MPEG4 and Real Media.
External streaming servers congured here will
be available when you create new templates or
edit existing templates. You can also specif y
your congured servers to be the default
servers for new templates in Site Settings >
System Defaults > Default Media Servers
The TANDBERG Content Server comes with
two precongured default media servers which
cannot be edited or deleted:
Local IIS Web Server
•
Local Windows Media Streaming Server
•
The Media Servers Options
Local IIS Web Server. By
default, this ser ver is used
to deliver MPEG4 and
Real Media for on demand
playback as a progressive
download (HTTP or pseudostreaming). It also delivers
still images, if available. This
server cannot be modied or
deleted.
Local Windows Media
Streaming Ser ver. By default,
this ser ver is used for
streaming Windows Media
live and on demand. This
server cannot be modied or
deleted, but its properties
can be edited and it can be
saved as a new server.
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Setup
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Conferences
Appendices
Adding Windows Media Streaming Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring Windows Media Streaming Server
Click on the Add Windows Media Streaming Ser ver
(see also previous page) to create a new server for
streaming Windows Media.
SERVER PUSH
Server push. Select this option if you want to push
your live stream to the external Windows Media
streaming server.
Port. Enter the por t to be used with your external
Windows Media streaming server. The default port if
you are using the TCS’s Windows Media streaming
server is 8080.
PUBLISHING POINTS
Create new. Choose this option if you want the
Content Server to create new publishing points on
your external streaming server.
Create new using settings from existing. Choose this
option if you want the Content Server to create new
publishing points on your external streaming server,
using the settings from existing publishing points. Enter
the existing Publishing Points for your Main and Dual
video streams (they can be the same in both elds).
Use existing. Choose this option if you have already set
up publishing points on your external streaming server.
Enter the existing Publishing Points for your Main
and Dual video streams. There must be two different
publishing points to stream one video stream off each.
LIVE URLs
Use default live URLs. Choose this option to use the
default live URL for this media server.
Use alternate live URLs. Choose this option to supply
your own URLs for live streaming. Enter the URLs for
Main and Dual video streams and choose whether
you wish the lename (in this case the publishing
point name) to be appended to the alternate URL.
The Windows Media Streaming Ser ver Options
SERVER SETTINGS
Name. Enter a descriptive name for the
server. The server name will be used in a
template when selecting a media ser ver.
Server Address. Enter the DNS name or the
IP address of the server. Use (local) if it is on
this TANDBERG Content Server.
Suppor t Live Streaming. Select if the server
is to support live streaming. If not selected,
you will not be able to select this media
server in the Advanced options for live
streaming.
Suppor t On Demand. Select if the server is to
support on demand streaming. If not selected,
you will not be able to select this media
server in the Advanced options for on demand
streaming.
LIVE SETTINGS
User Name. Enter the user name to be used
for authentication with your streaming server.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
Network pull port(s). Select this option if
you want the external ser ver to request the
stream. A network publishing point must
be created on the external Windows Media
streaming server to use this functionality.
Enter the ports for network pull of Main and
Dual video streams —select ports that are
NOT being used by the Content Server (see
the Appendix for a list of por ts used by the
Content Server).
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Adding Windows Media Streaming Server cont...
The On Demand Settings Options
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be
written to the TCS’s default media location (you
can check the default media storage location
in the Ser ver Maintenance page). The default
media location for Windows Media les is
(media location)\data\media.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming ser ver using a shared drive
or UNC path. Enter the shared drive or UNC
path, e.g. //servername in the Alternate path
eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the directory relative to the
root FTP directory on the F TP server. Leave
this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for
this media server.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand
streaming. Enter the URLs for Main and Dual
video streams and choose whether you wish
the lename to be appended to the alternate
URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Conference
Setup
View
Conferences
Appendices
Setting up Multicast Delivery
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Prerequisites
Before you can start
delivering your live content as
a multicast stream you need
to check that:
Your network is multicast-
•
enabled.
The IP address under
•
Destination multicast IP
address and por t is correct
and modify it if necessary.
You have congured a
•
multicast delivery server.
Configure a multicast delivery server:
Go to Administrator Settings > Media Servers to add a Windows Media Streaming
Server and congure it as follows:
Enter a descriptive name for the ser ver
•
Enter ‘(local)’ in the Address eld
•
Select • Suppor t Live Streaming
Select
•
•
•
•
Server push
Enter
8080 in the Port eld
Publishing Points
TCSmulticastTemplate in the Main and Dual elds
Live URLs:
Select • Use alternate live URLs and enter http://(local)/tcs/data in the Main and
Dual elds.
Select the checkboxes to have le names appended to the URL
•
: Select Create new using settings from existing and enter
Verify the IP address
under Destination
multicast IP address.
Select Categor y
Multicast streaming.
Basic Setup—It Only Needs to Be Done Once
Remote Desktop into
your Content Ser ver
and choose Manage
Your Server from the
Star t Menu.
Right- click on WMS Multicast Data
Writer and select Proper ties from
the drop -down menu. Verify that
the IP address under Destination
multicast IP address and port is
correct and modify it if necessary.
Once you have successfully completed the
basic setup, you can use the multicast
delivery server you have configured and
select it in the Live Media Server Settings
section of your templates.
Click on Manage this
streaming media
server.
Expand the list next
to the name of your
streaming media
server, then expand
the list of Publishing
Points.
Select the
TCSmulticastTemplate
Publishing Point and
click on the Properties
tab.
Please note that the Content
Server will use the rst two
octets of the IP address, but it
will dynamically assign the last
two octets, eg. if an IP address
like 10.0.1.1 is specied, TCS
may use any addresses in
the 10.0 range for multicast
streaming. If all your multicast
streams originate from a Content
Server, you may pick an IP range
when you set up your multicast
network, and tie it to the TCS.
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Conference
Setup
View
Conferences
Appendices
Adding QuickTime or Darwin Streaming Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring QuickTime Server
Click on the Add QuickTime or Darwin
Streaming Ser ver (see also three pages back)
to congure an external ser ver for streaming
MPEG4 media.
LIVE STREAMING SETTINGS
Streaming por t range star t. Specify the start
port for your streaming port range, e.g. 30000.
The start port should be an even number. The
Content Server will use the streaming star t
port + 30 to be used for streaming live calls,
eg. a por t range from 30000 to 30030. Ensure
that you select ports that are NOT being used
by the Content Ser ver (see the Appendix for a
list of por ts used by the Content Ser ver).
User Name. Enter the user name to be used for
authentication with your streaming ser ver.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
LIVE URLs
Use default live URLs. Choose this option to
use the default live URL for this media ser ver.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the lename (in this
case the sdp lename) to be appended to the
alternate URL.
The QuickTime Or Darwin Streaming Settings Options
SERVER SETTINGS
Name. Enter a descriptive name for the server.
The ser ver name will be used in a template
when selecting a media ser ver.
Server Address. Enter the DNS name or the IP
address of the ser ver.
Suppor t Live Streaming. Select if the server is
to suppor t live streaming. If not selected, you
will not be able to select this media server in
the Advanced options for live streaming.
Suppor t On Demand. Select if the server is to
suppor t on demand streaming. If not selected,
you will not be able to select this media
server in the Advanced options for on demand
streaming.
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Appendices
Adding QuickTime or Darwin Streaming Server cont...
The On Demand Settings Options
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be
written to the TCS’s default media location (you
can check the default media storage location
in the Ser ver Maintenance page). The default
media location for MPEG4 les is (media
location)\data\www.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the director y relative to the
root FTP directory on the F TP server. Leave
this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for
this media server.
Use alternate on demand URLs. Choose this
option to supply your own URLs for on demand
streaming. Enter the URLs for Main and Dual
video streams and choose whether you wish
the lename to be appended to the alternate
URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Conference
Setup
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Appendices
Adding Real Media Streaming Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring Real Media Server
Click on the Add Real Media Streaming Server
(see also ve pages back) to congure an
external server for streaming Real Media.
SERVER SETTINGS
Name. Enter a descriptive name for the server.
The ser ver name will be used in a template
when selecting a media ser ver.
Server Address. Enter the DNS name or the IP
address of the ser ver.
Suppor t Live Streaming. Select if the server is
to suppor t live streaming. If not selected, you
will not be able to select this media server in
the Advanced options for live streaming.
Suppor t On Demand. Select if the server is to
suppor t on demand streaming. If not selected,
you will not be able to select this media
server in the Advanced options for on demand
streaming.
The Real Media Streaming Settings Options
LIVE STREAMING SETTINGS
Server Type. Select either Server G2 or Server
90.
Port. Enter the por t to be used for live
streaming off your Real Media ser ver.
Broadcast Point. Enter the broadcast point for
the ser ver. If you have not manually changed it
on your external server, the broadcast mount
point for Server G2 is “encoder”, and for Server
90, “broadcast”.
User Name. Enter the user name to be used for
authentication with your streaming ser ver.
Password. Enter the password to be used for
authentication with your streaming ser ver.
Password Conrm. Enter the password again
to conrm.
LIVE URLs
Use default live URLs. Choose this option to
use the default live URL for this media ser ver.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the lename to be
appended to the alternate URL.
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Conference
Setup
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Appendices
Adding Real Media Streaming Server cont...
The On Demand Settings Options
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
MEDIA LOCATION
Write movies to the default media location.
Select this option if you want your media to be
written to the TCS’s default media location (you
can check the default media storage location
in the Ser ver Maintenance page). The default
media location for Real Media les is (media
location)\data\www.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choose this option to
FTP the media les to the external streaming
server once the call has ended.
Server Address. Enter the IP address or DNS
name of the FTP server.
Port. Enter the por t number of the F TP service.
Most FTP ser vers will use port 21.
Direct or y. Enter the director y relative to the
root FTP directory on the F TP server. Leave
this blank to upload to the root F TP director y.
The directory should be specied using forward
slashes like in a URL, e.g. /movies/.
ON DEMAND URLs
Use default on demand URLs. Choose this
option to use the default on demand URL for
this media server. Enter the Broadcast Point for
the streaming server.
Use alternate on demand URLs. Use alternate
on demand URLs: Choose this option to supply
your own URLs for on demand streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the lename to be
appended to the alternate URL.
User Name. Enter the username to be used for
authentication with the FTP server.
Password. Enter the password to be used for
authentication with the FTP server.
Password Conrm. Enter the password again
to conrm.
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Appendices
Call Congurations
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Call Conguration
The Call Congurations enables the
Administrator to set up different
congurations for calls that can be
attached to Recording Aliases.
The Call Conguration Editor Settings
The System Call
Conguration cannot be
deleted. It can be edited
and then saved as a new
Call Conguration. It has
all options selected and
is used in the installed
Recording Aliases,
OnDemand only and Default
Live and OnDemand. Call
Conguration are used in
all Recording Aliases in the
system.
User-created call
congurations cannot be
deleted if they are being
used in a Recording Alias.
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Editing, Duplicating or Creating a New Call Conguration
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Editing
This is ver y similar to the template
editing described in the articles on
Template Editor.
System call conguration cannot be
altered — instead it can be edited
and saved under a new name to allow
changes to be made.
Non- system call congurations, however,
may be edited.
The Call Conguration Editor Page is
shown here as it looks when the Add
Call Cong button has been clicked (see
previous page for more on this).
Suppor t Encryption. Select to allow
calls using this call conguration to use
encryption.
Adver tised Codecs. The TANDBERG
Content Server supports advertising of
video and audio codecs as part of the
capability set negotiation.
Video Algorithm. The administrator can
enable advertising of video codecs for
each call conguration by selecting the
checkbox. Supported advertised codecs.
include H.261, H.263 and H.264.
Audio Algorithm. The administrator can
enable advertising of audio codecs for
each call conguration by selecting the
checkbox. Supported advertised codecs
include G.711, G.722 and G.722.1.
The Call Conguration Editor Settings
Name. Use the Name eld to provide a
short description of your call conguration
le.
H.239 Capabilities Enabled. H.239
capabilities are enabled by default. If H.239
Dual Video output is not required, this
capability can be disabled.
Suppor ted Resolutions. Administrators can
select the resolutions for acceptable H.239
video input. For optimal performance, it is
recommended that the maximum resolution
be set to 800 × 600 or 640 × 480.
Call Options. The supported call speeds
and maximum time in call can be set for call
conguration.
Suppor ted call speeds (kbps). The
administrator can select the supported call
speeds for calls from a range of options
from 128 to 2048 kbps. This determines
the range of available conference
bandwidths when a user dials out from the
TANDBERG Content Server.
Maximum time in call (mins). This feature
will automatically end both incoming and
outgoing calls when the call time exceeds
the leng th of time specied in minutes. The
default setting in the Full Call Conguration
template is 0, which means that the call will
never be automatically ended. The default
value for new call congurations is 0.
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Categories
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Categories
A conference can be assigned a
Category to make searching for
conferences quicker for the user.
Personal Recording Aliases can be
assigned a category so that any
conference created using the alias
inherits the category.
There are six categories that come
with the Content Server installation,
Announcement, Education, General,
Meetings, News and Training. Each
categor y contains a name and a
description.
Administrators can edit existing
categories, delete categories that are
not needed, by clicking the Categories
select box and then the Delete Selected
button and add new categories to the
installation.
Click the Add Category button to add a
new category and description.
If a category is deleted, all conferences
that were assigned that category will
then have no categor y assigned to them.
The Category Settings
There is no limit on the number
of Categories that can be
entered.
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Appendices
Server Logs
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Server Logs
The ser ver logs from the Content Engine,
Content Librar y and Transcode Engine
are available from this menu item.
The
Content Engine logs will be
•
displayed by default.
To view a log, click on name of the log
•
le and you will be prompted to open
it with your favorite editor or save it
to disk.
The administrator can navigate
•
through the log les and delete old log
les from the inter face.
The current log for the TANDBERG
•
Content Server is displayed rst and
cannot be deleted.
A new log will be created every time
•
the Content Ser ver ser vice restarts.
A new log will also star t if the current
log exceeds 10 MB.
The Server Logs Page
The Content Library Logs Page
Select the Content Library and
Transcode Engine logs from the drop
down menu item.
The phperror logs are displayed
and viewed from here. The logs can
be rolled over if they are becoming
unmanageable. Old logs can also be
deleted.
The phperror.log will roll once it
reaches approximately 5 MB.
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Conferences
Appendices
Server Maintenance
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Server Maintenance
This page allows administrators to view
the following information:
Soft ware Information
•
Disk Space
•
Media Storage Location
•
Upgrade Software
•
The Server Maintenance Page
Soft ware information. The installed
software version and build number,
serial number, and option keys
installed on the TANDBERG Content
Server.
Disk Space. The total available
disk space, free disk space and
the percentage of free space lef t
on disks. The disks for which this
information is available include
C:/ and the disk or disks which
are used as the media location
(E:/, if the default media storage
location is on the local drive, and an
additional disk if the media location
is a NAS).
The Media Storage Location. This
section is described in detail in the
following pages.
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Setup
Upgrade Software. The Content
Server software can easily be
upgraded by adding option keys
provided by authorized TANDBERG
resellers or par tners. After putting
in the option key click on the
Restar t Ser vice button to restart
the Content Ser ver for the installed
option key to take effect.
View
Conferences
Appendices
Media Storage Location
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Media Storage Location
The default location for your media les is drive
E: on your TANDBERG Content Server. You may
change this location to store les on a NAS by
using the TCS NAS Wizard.
The NAS Wizard gives you the ability to store
your media in an external location, which
means that your recording capacity will not
be limited by the disk storage on the Content
Server.
Your media will be recorded to a temporary
directory on the Content Server rst, and
then automatically moved to the NAS. Your
conferences will be streamed from the NAS
using the Content Server’s streaming media
server or another external streaming media
server that you specif y.
We recommend Network At tached Storage
(NAS) devices which are built on the Windows
Storage server and are Windows Hardware
Quality Lab certied. The le sharing protocol
used by the Content Server to the NAS is
Microsoft SMB.
Before You Start
The Media Storage Location
Before you star t, make sure that:
The Content Ser ver is added to same
•
domain as the NAS (see the section on
Authentication for details on adding the
Content Server to a domain).
Choose or create an account in the domain
•
under which IIS will run. This domain
account needs to have both administrative
rights on the Content Ser ver and
permissions over the NAS share.
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Appendices
NAS Conguration
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conguring NAS
Make sure that your Content Server is on the same domain as the NAS
•
Remote desktop into your NAS
•
Set up a share with a folder inside it.
•
Select the Checkbox for Type – Computers.
Set permissions and security settings
on the share to allow the Content Server
full control over the share:
Right- click on the share and select
•
Sharing and Security...
Click on
•
Click
•
Click
•
Permissions
Add
Object Types.
Click on Check Names and click OK.
Give User <Content Server Server Name> full control over the share.
Click on the Security tab.
Repeat steps 2–4 to give the Content Server full control of the folder under
the Security Settings tab.
Enter <Content Ser ver Server Name> (as registered in the domain). If you have not set a new ser ver name through
the Windows Administration site, the default Content Server name is TA N DBE RG-####.
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Click Set permissions and security settings on the share to allow the domain
account performing the move full control over the share.
Repeat steps 2–5, but without checking Computers as the Object Type.
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Setup
View
Conferences
Appendices
Changing Storage Location
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Changing the Default Media Location to Alternate Storage Location
Before you star t, log in as the default administrator to the
Content Server via Remote Desktop and add the domain
account with permissions over the NAS share to the local
administrators’ group. Log out.
Click on Next to start the NAS Wizard.
At the IIS Account prompt, enter the username (in the
format DOMAIN\username) and password of the domain
account under which IIS will run. This account needs to
have both administrative rights on the Content Server and
permissions over the NAS share.
Log back in via Remote Desktop to the Content Server
using the domain account which you have set up in ,
which has been used to change the media location to the
NAS.
Enter the new storage location information:
ServerName
•
ShareName\FolderName.
•
At the Are you sure you wish to continue? prompt, click on
Yes. Depending on the amount of data, the transfer may
take several minutes.
Go to Start Menu > All Programs > TANDBERG > TCS > TCS
NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
At the Do you wish to delete old media? prompt:
Click
Yes, if you want to copy the media les to the new storage
•
location and delete them from the current storage location.
Click
No if you want to copy the media les across without
•
deleting them from the current storage location.
Click on Finish to exit the NAS Wizard.
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Appendices
Changing Storage Location... cont.
Changing Back From the Alternate Storage Location to the Default Media Storage Location
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Log in via Remote Desktop to the Content Server using the
domain account which has both administrative rights on the
Content Server and permissions over the NAS share.
Click on Next to start the NAS Wizard.
At the Are you sure you wish to continue
prompt, click on Yes. Depending on the
amount of data, the transfer may take
several minutes.
Go to Start Menu > All Programs > TANDBERG > TCS > TCS
NAS Wizard, or double-click the TCS NAS Wizard shortcut on
the desktop.
At the Change Storage Location prompt, select Return it to
local storage (if you select Move it to a different network
location, follow the steps as outlined on the previous
page).
Click on Finish to exit the NAS Wizard.
Your media les have been transferred
back from the Alternate Storage Location
to the E: drive on the Content Server and
any new recordings will be recorded to
this new storage location from now on.
To check your new media location, you
may select Administrator Settings >
Alternate Storage Location.
This will produce the NAS Wizard.
At the Do you wish to delete old media? prompt:
Click
Yes, if you want to copy the media les to the new storage
•
location and delete them from the current storage location.
Click
No if you want to copy the media les across without
•
deleting them from the current storage location.
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Appendices
Windows Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Windows Server
Selecting this menu item opens up the
Windows Server administration page in a
separate window.
This page can also be accessed by typing
https://<ContentServerIPAddress>:8098
in the Web browser URL field.
The Windows Administration site can be
used for:
Changing the Administrative password
•
and updating Date and Time settings
Creating local user accounts.
•
Close the window when finished.
The Windows Server Page
The administrator needs to be using Microsoft Internet Explorer to
use this menu item.
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Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Conference Setup
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
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Read the Conference Setup section for information on how
to make calls from the Content Server User Interface. This
section also contains information on how to use and manage
Recording Aliases which determine the types of calls users
can make, and help manage access to conferences and
conference metadata.
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Initial Steps When Creating a Conference
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Conference Setup
The TANDBERG Content Server enables
users with Editor and Administrator
privileges to record video calls and to
edit their recorded content.
Editors and administrators need to log in
to the Content Ser ver to create and edit
their conferences.
Click the Login button at the top
right of the screen.
You will see a screen similar to this
if you are a conference owner and
have the ability to record calls and
edit your recorded content.
Logging In
Depending on your authentication method, one of the
following screens will be displayed.
Enter your username and password details to authenticate,
as indicated in the Login/Logout section of this User Guide.
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You will see a screen similar to this
if you have administrative privileges.
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Setup
View
Conferences
Appendices
Creating Conferences
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Creating a Conference
In the Conference Setup menu in the
menu bar, choose the Create Conference
option. The screen will then look like
this.
The Create Conference Settings
Call Information. These setting
include Live and On Demand
Recording Aliases, the Dial
Number, Bandwidth and Call
Type Call Settings.
Conference Permissions. Here
you dene who should be
granted edit rights and who
should be granted viewing
rights to the conference and a
conference password.
Conference Metadata. Metadata
gives you the possibility to
include such things as:
The name of the conference
•
that par ticipants will see.
Details about the
•
conference.
Name or names of the
•
conference speakers.
Where the conference takes
•
place.
Any copyright information
•
about the conference.
Any keywords that can be
•
used when searching for the
conference.
A categor y selected from
•
the pull down list for this
conference.
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Conferences
Appendices
!
Creating Conferences (continued)
Call Information
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Templates Determine Outputs!
The Recording Alias determines the outputs for
each recorded conference. The call can have
a live streamed component or for on demand
viewing only.
Please note that all calls are recorded by default.
It is the templates attached to the Recording
Aliases that determine which calls have live and/
or on demand streaming options.
Check the Template Output Description for the
selected Recording Alias for a description of the
Outputs.
The Call Information Settings
Recording Alias. Choose a Recording
Alias from the drop down list. A maximum
of ve calls can be active at any one time
and two of these can be streamed live.
Template Output Description. Displays
the Viewer outputs, Live and On Demand
with the layout, format and size.
Also displays the Downloads for portable
devices and for playback on the User’s
co mp u te r.
Note: This gives the Owners the ability
to check that they have the correct
Recording Alias selected for the call.
Dial Number. Enter the number of the
endpoint you are calling. The address
can be in the format of an IP address,
H.323 ID or E.164 alias. H.323 ID
and E.164 alias dialing requires a
gatekeeper.
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Call Settings. By default the Bandwidth
is set to 768 and Call type is set
to H.323. The bandwidth can be
changed and this is related to the Call
Conguration used with the Recording
Alias. The call type can be H.323 or SIP
if the Content Ser ver is registered to a
SIP registrar.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Conference Permissions
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Conference Permissions Settings
Enter user or group names in the Editors or Users text
elds one per line or separated by a semicolon, in the
following formats:
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Local user accounts must be created on the
Content Server rst (see Adding Users)
Adding local groups is not supported.
Adding users under Domain authentication:
Users must be entered in this format:
DOMAINNAME\user.name or DOMAINNAME\user.
name:Display name
Groups must be entered in this format: @group.
name
Adding users under LDAP authentication
Users must be entered in this format: user.name or
user.name:Display name
Groups must be entered in this format: @group.
name
Editors. Editors can edit and delete a conference.
Users. Users can view the conference.
Entry in this eld is disabled if Allow access to all
users checkbox is selected.
Allow access to all users. If
this checkbox is selected AND
Guest access is enabled in Site
Settings, all guests can view
the conference.
If Allow access to all users
checkbox is selected AND
Guest access is not enabled in
Site Settings, all authenticated
users can view the conference.
Users have access to view conferences only.
Editors can edit conference permissions and
metadata, use the Content Editor to change the
conference and add further outputs to a completed
conference. They can also delete conferences they
are editors of.
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Setup
Password. Enter a password
to restrict streaming access to
this conference. If no password
is entered, then there is no
restriction on who has access
to the conference if they can
view the conference list.
View
Conferences
Appendices
Creating Conferences (continued)
Conference Metadata
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
The Conference Metadata Settings
The Conference Metadata will be
retrieved from the recording alias
that has been selected in the
Call Information section of the screen.
When a call is placed, additional
metadata on screen will include: date,
duration and URL information.
After you have entered the required
information click the Place Call button to
start the call or click the Return button
to not make the call and leave the
screen.
Copyright. Enter any copyright
information about the conference.
Keywords. Enter any key words that
can be used when searching for the
conference.
Additional metadata displayed for a live
call includes: date, duration (duration of 0
will be shown until the call ends) and URL.
Name. The name of the conference that
participants will see.
Description. Details about the conference
to be displayed beneath the Name in the
Conference list.
Sp eaker. Name or names of the
conference speakers.
Location. Where the conference takes
place.
Category. Select the categor y from the pull
down list for this conference.
Duration. The length of the recorded
conference will be displayed in the
format hh:mm:ss. The edited conference
will display the new length.
URL. The URL to the conference will
be displayed at creation time of the
conference.
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Live calls only
Administrator
Settings
Date. The date and time of the start of the
conference will be displayed at creation
time of the conference.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Call Information: When in a Call
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Call Information
After the Place Call button has been
clicked on, the call information will be
updated with current information about
the call.
The Call Information Display
Conference Thumbnails. If the call has
a live component, beneath the Call
Information, thumbnails will be displayed.
They are created at 5 seconds, 1 minute,
5 minutes, 30 minutes and 1 hour.
Remote System. The endpoint or device
the Content Ser ver is connected to.
Call Protocol. SIP or H.323
Call Speed (kbps). The call speed for the
recording.
Recording Alias Name. The recording alias
that was used in the call.
Video Information. Displays the protocol,
i.e. H.264, for the call, the data rate of
the video and the call format.
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Audio Information. Displays the protocol,
i.e. G.722, and data rate for the audio in
the call.
Dual Stream Information. Displays the
status of the dual, on or off, and the
format.
Encryption Information. Displays the
status, on or off, and the algorithm used
if it is on.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Ending the Call
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
A Recommended Procedure
You can also end a live call by hanging
up the call at the endpoint.
The Recorded Conferences list will
display a small icon on the right
hand side of the screen indicating
that this conference has more outputs to be
transcoded. The icon will be to the left of Edit,
Download and Play. What icons are displayed
depends on the Template used in the call.
To end a call from the Content Server Inter face, first list the Live Conferences from the View
Conferences menu. Click the Edit link for the conference that you want to end.
You will see the Call Status change to Ending Call and then the conference will be listed in the Recorded Conferences list and the Pending
Conferences list if further outputs need to be created.
Click on the End Call button at either the
top or the bottom of the screen.
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Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Recording Ad Hoc Calls
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Recording in Progress Is Indicated on the EndpointDialing in
Users can record their calls by dialing
in to the Content Ser ver from H.323
devices.
It is possible to make calls by dialing:
The Content Ser ver IP address
•
feature does not require the Content
Server to be registered to the
gatekeeper.
The Content Ser ver system name or
•
E.164 alias—this feature requires the
Content Server to be registered to the
gatekeeper.
The H323 ID or E.164 alias of a
•
recording alias—this requires the
Content Server to be registered to the
gatekeeper.
The Content Ser ver SIP URI
•
feature requires the Content Server to
be registered to a SIP registrar.
The SIP URI of a recording alias
•
requires the Content Ser ver to be
registered to a SIP registrar.
—this
—this
—this
Concurrent Calls
It is possible to make up to 5 concurrent
calls, of which two can be broadcast live.
The same recording alias can be used
for the two live calls and another one,
with no live component, can be used for
the other three calls. Also, 5 dif ferent
recording aliases can be used for the 5
calls.
Once connection to the Content Server has been established, a Recording conference poster will be displayed at the endpoint.
If the template has a live output, the call will be streamed live and available for viewing on demand.
If the template does not have a live output, it will be available for on demand viewing. Calls made from endpoints to the Content Ser ver begin recording once
the call setup is complete and the Content Server begins receiving audio and video from the endpoint.
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Setup
View
Conferences
Appendices
Creating Conferences (continued)
Using TMS to Schedule Calls
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About TMS Scheduling
It is possible to schedule calls to be recorded by the
Content Server through TMS (TANDBERG Management
Suite, available separately).
In order to use TMS to book recordings on the Content
Server, you need to:
Enable the API in 1.
Content Server Site Set tings > API
Add the Content Server to TMS 2.
If the Content Ser ver is registered to a gatekeeper in
Gateway mode, users booking a conference in TMS
11.8 can choose from a range of System Aliases and
their Personal Recording Aliases. No further special
conguration is necessary on the Content Server side.
If the Content Ser ver is registered to a gatekeeper in
Terminal mode, only System Aliases and dedicated
Personal Aliases (with the owner set to api-admin) will
be available for recording conferences. See below for
conguration notes.
Creating a Dedicated TMS Alias
Add a new user with the username api-admin under
Administrator Settings > User Management > Add Users
(Add Administrators eld)
Create a new alias under
Conference Setup > Recording Alias Options > New: Name,
e.g. TMS, Owner:api-admin
Do NOT check the System Alias checkbox—the TMS alias
must be a Personal alias.
Create dedicated TMS-only Recording Aliases. Only those
aliases will be available for booking by TMS.
For more information on TMS integration, refer to the
TANDBERG Management Suite Administrator Guide or contact
your TANDBERG representative or authorized reseller.
1) When th e Conte nt Ser ver is in Ter minal mo de
1
Scheduling Calls with TMS
A user who logs in to TMS 11.8 with their
user name will see their own Personal
Recording Aliases and any System Aliases
in the Recording List of Aliases.
This graphic displays the Personal
Recording Alias Ross and the two System
Aliases, 102 Default Live and OnDemand
and 102 Default OnDemand only.
TMS 11.8 of fers full support for Recurrent
meetings.
Graphic shows the user booking a series of
recurrent meetings through TMS.
Current meetings that are recorded with the
TANDBERG Content Server will be displayed
in the Live Conferences List when they
are occurring and when completed will be
available from the Recorded Conferences
List.
Content Server v.3.0 is backwards
compatible with TMS 11.7 for
booking a Transcoding call, using
a dedicated TMS -only Recording
Alias. Archiving call support is not
available.
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Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Recording Alias Options
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Recording Alias Options
The default TANDBERG Content Server
installation has two default system
aliases available.
The two default aliases are:
Default Live and OnDemand
•
Default OnDemand only
•
Multiple concurrent calls can be made
using both those aliases but of the ve
concurrent calls, up to two can be live.
The recording alias determines:
The call type —live or on demand.
•
The outputs, based on the recording
•
template and call conguration
specied in the alias.
Access to the live and recorded
•
conference.
Conference password (optional).
•
All conference metadata, such as
name, description, speaker, location,
copyright and categor y specied in the
alias will be automatically applied to the
conference and can be edited before the
call is placed and also after the call has
nished.
Calls made with the same alias will have
the same default settings, but dif ferent
conference URLs.
Recording Alias Options Available Depend on Your Privileges
The recording alias options are available from
the Conference Setup menu and only for users
with administrator or owner privileges.
By choosing the recording alias options an
administrator will see a screen like the one
shown here.
For the same aliases, an owner (a user with
privileges to make calls) will see only their
personal alias or aliases, if the administrator
has set them up with owner privileges for an
alias.
Another owner (a user with privileges to
make calls) may see no aliases at all, if the
administrator has not set them up with owner
privileges for an alias.
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Aliases can be sor ted according to their column
title in both ascending and descending order.
The number of aliases displayed on a page can
be 5, 10, 20, 50 or 100.
Navigating between pages is consistent with the
view conference screens.
Conference
Setup
View
Conferences
Appendices
Creating Conferences (continued)
Creating New Aliases
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Creating New Aliases
Only administrators of the TANDBERG
Content Server can create recording
aliases.
Click the Add Recording Alias button on
the screen to create a recording alias.
An Overview of the Options
Recording Alias. Specify the name for
the recording alias to display in the list of
aliases and when creating a conference.
Select the owner for the alias. The owner
will be able to edit the alias and select it
when creating an ad hoc conference from
the inter face.
Properties. Lets you create a unique
H.323 ID, a unique E.164 alias. Also
select if this is a system alias.
Settings. Used to select the recording
template and the call conguration le
to use with this alias.
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Default Conference Permissions. Used
to specify the users (viewers) and
editors of the conference. Also assign
a password to the conference.
Default Conference Metadata.
Used to specify information about
the conference, including name,
description, speaker, location,
copyright, key words and category.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)
Creating a New Recording Alias
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Recording Aliases
Owners can edit their recording
aliases and they will be displayed in
the Recording Aliases page from the
Conference Setup menu.
Administrators can see and edit all
properties of all aliases. Owners can
only see and edit selected proper ties of
their own alias.
An Overview of the Options
Name. Enter a meaningful name for the
recording alias as this will display in
the list of recording aliases as well as
in the drop down list when creating an
ad hoc conference.
System Alias. Select if this is a system
alias.
System vs Personal. If you select the
System Alias checkbox, the alias will
be available for all users for dialing
out from the Create Conference
page. If you do not select the System
Alias checkbox, the Alias becomes
a Personal alias, so it will only be
available on the Create Conference
page to the Owner of that Alias.
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Owner. Select the owner of the Alias
so they have editing rights as well as
being able to select it when creating a
conference.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)
Specifying Properties
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Specifying Properties
Types of Aliases
Live streaming vs. non-live streaming
Recording aliases can have a live output
or just on demand outputs.
System vs Personal
System Alias checkbox, the alias will be
available for all users for dialing out from
the Create Conference page. If you do
not select the System alias checkbox,
the alias becomes a personal alias, so
it will only be available on the Create
Conference page to the owner of that
alias.
. If you select the
.
An Overview of the Options
H.323 ID. Choose a unique H.323 ID
for the alias. If the Content Ser ver
is registered to the gatekeeper as
terminal, this alias can be used
for dialing. If the Content Ser ver
is registered to the gatekeeper as
gateway, this alias needs to be used
with a prex specied in Site Settings.
E.164 Alias. Choose a unique
E.164 alias. If the Content Server
is registered to the gatekeeper as
terminal, this alias can be used
for dialing. If the Content Ser ver
is registered to the gatekeeper as
gateway, this alias needs to be used
with a prex specied in Site Settings.
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Display name (for SIP registration).
SIP address (URI). The alias address to
call when making a SIP call.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)
Specify Settings
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Specifying Settings
The combination of Tem plate and Call
Conguration settings determines the
outputs of your call made with this
recording alias.
An Overview of the Options
Template. Select the recording template
to use with this alias. Check whether
the template being selected has a live
component.
Template Output Description. Displays
the Viewer outputs, Live and On
Demand with the layout, format and
size.
Also displays the Downloads for
portable devices and for playback on
the User’s computer.
Note: This gives the Owners the ability
to check that they have the correct
template selected for the Recording
Alias.
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Call Configuration. Choose the call
configuration file to use with this alias.
Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)
Specifying Default Conference Properties
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Entering User Names
Enter user or group names in the editors or
users text elds one per line or separated
by a semicolon, in the following formats:
Adding users under Local authentication:
Users must be entered in this format:
MACHINENAME\user.name
Local user accounts must be created
on the Content Ser ver rst (see Adding
Users)
Adding local groups is not supported.
Adding users under Domain authentication
Users must be entered in this
format: DOMAINNAME\user.name or
DOMAINNAME\user.name:Display name
Groups must be entered in this format:
@group.name
Adding users under LDAP authentication
Users must be entered in this format:
user.name or user.name:Display name
Groups must be entered in this format:
@group.name
Editors. Editors can edit and delete a
conference.
Users. Users can view the conference.
Entry in this eld is disabled if Allow
access to all users checkbox is selected.
Editors entered into the Recording
Alias will be able to edit the resulting
Conferences created using the Recording
Alias.
If no Editors are entered, either the
administrator or the owner of the
Recording Alias must edit the conference
when it has concluded to add in more
editors.
An Overview of the Options
Allow access to all users. If this
checkbox is selected AND Guest
access is enabled in Site Settings, all
guests can view the conference.
If Allow access to all users checkbox
is selected AND Guest access is
not enabled in Site Settings, all
authenticated (logged in) users can
view the conference.
Password. If a password is entered into
the Recording Alias, all conferences
made with this recording alias will have
the same password.
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Conference
Setup
View
Conferences
Appendices
Creating New Aliases (continued)
Specifying Default Conference Metadata
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Default Conference Metadata.
The Metadata entered into a Recording Alias is
copied into the Conference Metadata for a call
that uses the Recording Alias.
Owners of the Recording Alias can change the
contents of the elds at any time.
Editors can change the Metadata of the
Conference only after the call has concluded.
An Overview of the Options
Conference Name. The conference name
displayed when conferences are listed. If no
name is entered, one will be created at time
of recording the conference. The default
created conference name is made up of the
recording alias name and the date/time of
the call.
Description. Enter a description for the
conference as this also appears under the
name when conferences are listed in the
interface.
Sp eaker. Enter the name of the main
presenter of the conference as this is
displayed on the conference list in the
interface.
Location. Enter the location of the
conference.
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Copyright. Enter any copyright information
applicable.
Keywords. List keywords as these are also
searchable from the View Conferences
menu items.
Category. Choose a category that this
conference best ts. This enables a user to
list like conferences in the interface.
Conference
Setup
View
Conferences
Appendices
Editing Recording Aliases
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Who Can Edit What?
Administrators can edit all recording
aliases but owners can only edit some
settings in their own aliases.
What Administrators Will See
This screen is similar to
the screen you see when
creating new recording
aliases. If you are an
administrator you may edit
all there is to edit.
Click the Edit link next to
the alias name to edit it.
What Owners Will See if They Have a Recording Alias
Refer to the previous pages for
a list of all the elds and their
description.
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Owners can edit:
•
•
•
•
Safety,
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The recording template (select a
template from the drop-down menu)
Default Conference Permissions (who
can edit and view the conference)
Conference password
Default Conference Metadata (used
for display and searching of the
conferences).
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97
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Administrator
Settings
Conference
Setup
Click the Edit link next to
the alias name to edit it.
View
Conferences
Appendices
Delete Recording Aliases
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Deleting
Only administrators can delete recording
aliases.
To delete all recording aliases, click the
select box next to the title Name and
click the Delete Selected button.
To delete a single alias, select the check
box to the left of the alias’s name and
click the Delete Selected button.
Selecting Which Ones to Delete
The recording alias that is the
Default Recording Alias, has its
check box greyed out and so
cannot be deleted.
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Conference
Setup
View
Conferences
Appendices
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
View Conferences
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.com/support/
documentation.php
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Safety,
This section contains information about the View Conferences
menu, including live, recorded and pending views and explains
different conference views and permissions depending on user
roles and access lists set on conferences. Here you will also
nd instructions on how to get help when using the TANDBERG
Content Server.
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Restoring
99
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Conference Types
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
About Conference Types
The three types of conference views are
Live
•
Recorded
•
Pending
•
Details
Live. They are occurring at the current time.
Users can receive an e-mail with a URL link to
view the conference.
They can also click the link provided in the list
of live conferences.
If the live conference nishes while
you are watching it, you can close the
window and reopen it to watch the
recorded conference.
Recorded. These conferences have nished
and are now viewable at any time.
To view one of the types of conferences, click
on the View Conferences text link and choose
from the list.
Click the Download option for playback of les
on your portable player or on your computer
using your video player.
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Pending. These are conferences that have
completed and are waiting for their outputs to
be created. When an output has been created
for a conference, for display in the viewer or
for download, the conference will be available
in the Recorded Conferences view. When all
outputs have been created the conference
will moved from the Pending view to the
Recorded Conferences view.
Conference
Setup
View
Conferences
Appendices
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