Sony SX-215 User Manual
User’s Guide
SX-200/SX-215
User’s Manual
Document #40181-420 Rev. B 1
User’s Guide
Section 1 – Product Overview ........................................................................................................................................ 7
Introduction ................................................................................................................................................................. 7
Package Contents ........................................................................................................................................................ 7
About This User’s Guide ............................................................................................................................................ 8
Windows™ System Requirements ............................................................................................................................. 8
Other Operating System Requirements ....................................................................................................................... 8
Wireless Print Server Requirements ........................................................................................................................... 9
Print Server Components .......................................................................................................................................... 10
LED Indicators ...................................................................................................................................................... 11
Pushbutton Functions ............................................................................................................................................ 12
Factory Default Settings ............................................................................................................................................ 12
Default Settings (wired and wireless print servers) .............................................................................................. 12
Wireless Default Settings (wireless print servers only) ........................................................................................ 12
Section 2 – Hardware Installation ................................................................................................................................. 13
Before You Begin ..................................................................................................................................................... 13
Hardware Installation (wired and wireless versions) ................................................................................................ 13
Verifying the Connection to the Printer .................................................................................................................... 15
Section 3 – Configuration and Management ................................................................................................................. 16
Configuration Options ............................................................................................................................................... 16
ExtendView Utility ............................................................................................................................................... 16
Web Browser Interface ......................................................................................................................................... 16
HP Web JetAdmin Utility ..................................................................................................................................... 17
Configuration Console .......................................................................................................................................... 17
Configuring the Print Server via an Ethernet Connection ........................................................................................ 18
Using the ExtendView Utility to Configure the Print Sever (Windows operating systems): ........................... 18
Using the Web Browser Interface to Configure the Print Server (Non-Windows systems): ............................ 19
Using a the Internal Command Console to Configure the Print Server: ........................................................... 20
First-Time Configuration of the Wireless Print Server Using 802.11b or 802.11g (SX-215 wireless print server
only) .......................................................................................................................................................................... 20
Windows Print Queue Configuration ........................................................................................................................ 21
Adding the Standard TCP/IP Port ......................................................................................................................... 21
Macintosh Print Queue Configuration ...................................................................................................................... 25
Macintosh Configuration (OS 8.x and 9.x): ...................................................................................................... 25
Macintosh Configuration (OS 10.x) .................................................................................................................. 26
Configuring to Print Using TCP/IP (OS 10.x) ...................................................................................................... 26
Section 4 – Troubleshooting ......................................................................................................................................... 27
Introduction ............................................................................................................................................................... 27
Printing Problems ...................................................................................................................................................... 27
Checking the Interface between the Print Server and the Printer: ........................................................................ 27
Checking the Network Connection and Cabling: .................................................................................................. 28
Troubleshooting Windows Problems ........................................................................................................................ 28
Troubleshooting Network Configuration Problems .................................................................................................. 29
Troubleshooting Wireless Configuration Problems ................................................................................................. 30
Section 5 – Where to Get Help ..................................................................................................................................... 31
Returning Products .................................................................................................................................................... 32
Appendix A – Safety and Regulatory Notices .............................................................................................................. 33
Information for United States Users: SX-200 .......................................................................................................... 33
Declaration of Conformity (FCC): SX-200 ............................................................................................................. 34
Information for Canadian Users (IC notice): SX-200 .............................................................................................. 34
Information for European Users: SX-200 ................................................................................................................ 35
Declaration of Conformity (CE): SX-200 ................................................................................................................ 35
Appendix B – Updating Firmware ................................................................................................................................ 38
Loading New Firmware (Using the TCP/IP Update Utility) .................................................................................... 38
Loading New Firmware (Macintosh OS-X) ............................................................................................................. 41
Command console access information ...................................................................................................................... 42
Telnet Command Console Access ............................................................................................................................ 42
Serial Port Command Console Access ...................................................................................................................... 42
Network Commands .................................................................................................................................................... 43
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User’s Guide
SH NW ................................................................................................................................................................... 43
SET NW AUTHtype ............................................................................................................................................... 43
SH NW AUTH ........................................................................................................................................................ 43
SET NW CHannel ................................................................................................................................................... 43
SET NW ENC .......................................................................................................................................................... 43
SH NW ENC ........................................................................................................................................................... 44
SET NW KEY# ....................................................................................................................................................... 44
SET NW KEYVAL ................................................................................................................................................ 44
SET NW MOde ....................................................................................................................................................... 44
SET NW RAdio ...................................................................................................................................................... 44
SH NW MODE ....................................................................................................................................................... 44
SH NW RADio ........................................................................................................................................................ 45
SET NW SPeed ...................................................................................................................................................... 45
SH NW SPEED ....................................................................................................................................................... 45
SET NW SSid ........................................................................................................................................................ 45
Sets WLAN SSID ................................................................................................................................................. 45
CL NW SSid ........................................................................................................................................................... 45
SET NW BSsid ....................................................................................................................................................... 45
CL NW BSsid ......................................................................................................................................................... 45
SH NW STATS ....................................................................................................................................................... 47
SET NW CERTCN ................................................................................................................................................. 47
SH NW CERTCN .................................................................................................................................................... 47
SET NW CERTCN2 ................................................................................................................................................. 47
SH NW CERTCN2 ................................................................................................................................................... 48
SET NW CERTEXP ................................................................................................................................................ 48
Sets EAP Certificate Exponent value ...................................................................................................................... 48
SH NW CERTEXP .................................................................................................................................................. 48
SET NW CERTKEY ............................................................................................................................................... 48
SET NW ID ............................................................................................................................................................. 48
SH NW ID ................................................................................................................................................................. 48
SET NW PW .......................................................................................................................................................... 49
SET NW INAP ......................................................................................................................................................... 49
SH NW INAP ........................................................................................................................................................... 49
SET NW REALM .................................................................................................................................................. 49
SH NW REALM ...................................................................................................................................................... 49
SH NW WPAGROUP .............................................................................................................................................. 50
SET NW WPAPSK .................................................................................................................................................. 50
SET NW WPATRACE ............................................................................................................................................ 50
SET NW IROAM ..................................................................................................................................................... 50
SH NW IROAM ........................................................................................................................................................ 51
SET NW DFS ........................................................................................................................................................... 51
SH NW DFS ............................................................................................................................................................. 51
SET NW REGDOMain ............................................................................................................................................ 51
SH NW REGDOMain .............................................................................................................................................. 52
SET NW WIRED ...................................................................................................................................................... 52
Port Commands ............................................................................................................................................................. 52
Parallel Port Commands ............................................................................................................................................ 54
SH PORT .............................................................................................................................................................. 54
SET PORT ............................................................................................................................................................ 54
SET PORT P1 ACKH ......................................................................................................................................... 54
SET PORT P1 BIDir ............................................................................................................................................ 54
SET PORT P1 ECP .............................................................................................................................................. 54
SET PORT P1 FSTB ............................................................................................................................................ 54
SET PORT P1 INWT ............................................................................................................................................ 54
SET PORT P1 NBUF [ENable | DIsable] ............................................................................................................ 55
SET PORT P1 NOINBUSY ................................................................................................................................ 55
SET PORT P1 POLL ........................................................................................................................................... 55
SET PORT P1 PSTA ........................................................................................................................................... 55
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SET PORT P1 SOJBUSY .................................................................................................................................... 55
CL PORT <port> JOB ........................................................................................................................................ 55
USB Port Commands ................................................................................................................................................ 56
SET PORT U1 PSTA ........................................................................................................................................... 56
SET PORT U1 NBUF [ENable | DIsable] ........................................................................................................... 56
Server Information Commands ..................................................................................................................................... 56
SET SERVEr DEscription ...................................................................................................................................... 56
SET SERVEr NAme ............................................................................................................................................... 56
SET SNMP GETCOMM ....................................................................................................................................... 56
SET SNMP JETADmin .......................................................................................................................................... 57
SET SNMP SETCOMM1 ....................................................................................................................................... 57
SET SNMP SETCOMM2 ....................................................................................................................................... 57
SET SNMP CONtact ............................................................................................................................................. 57
SET SNMP LOCation ............................................................................................................................................. 57
SH SERIAL .............................................................................................................................................................. 57
SH SERVEr .............................................................................................................................................................. 58
SH SERVEr COunters ............................................................................................................................................. 58
SH SNMP ................................................................................................................................................................. 58
SH VErsion ............................................................................................................................................................. 58
Zero .......................................................................................................................................................................... 58
Service Commands ....................................................................................................................................................... 59
SET SERVI <service name> BOT .......................................................................................................................... 59
SET SERVI <service name> EOT ............................................................................................................................ 59
SH SERVI STRings [string_num] ............................................................................................................................ 59
SET SERVI <service name> FIlter ......................................................................................................................... 59
SH SERVI FILters .................................................................................................................................................... 60
SET SERVI <service name> FMS .......................................................................................................................... 60
SET SERVI <service name> FRS ......................................................................................................................... 60
SET SERVI <service name> IP ............................................................................................................................... 60
SET SERVI <service name> NAme ....................................................................................................................... 60
SET SERVI <service name> POrt ........................................................................................................................ 60
SET SERVI <service name> PRIority .................................................................................................................... 61
SH SERVI PRI [service_num] ................................................................................................................................. 61
SET SERVI <service name> RECeive .................................................................................................................. 61
SET SERVI <service name> TCP ......................................................................................................................... 61
SET SERVI <service name> QUEUE ..................................................................................................................... 61
SH SERVI SUMmary [service_num] ..................................................................................................................... 61
String Commands .......................................................................................................................................................... 62
SET STRing ............................................................................................................................................................ 62
CL STRing ............................................................................................................................................................... 62
SH STRing [string_num] ........................................................................................................................................ 62
SH FILters ................................................................................................................................................................ 62
TCP/IP Commands ....................................................................................................................................................... 62
SET IP ACcess ......................................................................................................................................................... 63
SET IP RANge ......................................................................................................................................................... 63
SH IP ACcess ........................................................................................................................................................... 63
SET IP ADdress ...................................................................................................................................................... 63
SET IP ARP ENable ................................................................................................................................................ 63
SET IP BAnner ......................................................................................................................................................... 63
SET IP CHKSUM ..................................................................................................................................................... 64
SET IP BOot ............................................................................................................................................................ 64
SET IP ENable .......................................................................................................................................................... 64
SET IP FTIme ........................................................................................................................................................... 64
SET IP FTP ............................................................................................................................................................... 64
SET IP HTTP .......................................................................................................................................................... 64
SET IP KEepalive .................................................................................................................................................... 64
SET IP LPD ........................................................................................................................................................... 65
SET IP MEthod ...................................................................................................................................................... 65
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SET IP PIng ............................................................................................................................................................. 65
SET IP PRObe ........................................................................................................................................................ 65
SET IP RARp ............................................................................................................................................................ 65
SET IP REtry .......................................................................................................................................................... 65
SET IP ROuter ........................................................................................................................................................ 65
SET IP SUbnet ....................................................................................................................................................... 66
SET IP TCP ............................................................................................................................................................ 66
SET IP TELnet ......................................................................................................................................................... 66
SET IP TFTP ............................................................................................................................................................ 66
SET IP TImeout ...................................................................................................................................................... 66
SET IP WIndow ................................................................................................................................................... 66
SH IP ........................................................................................................................................................................ 67
Firmware Update ........................................................................................................................................................... 68
SET LOAd ENable .................................................................................................................................................. 68
SET LOAd HOst .................................................................................................................................................... 68
SET LOAd IP ......................................................................................................................................................... 68
SET LOAd SOftware .............................................................................................................................................. 68
SET LOAd TFTP .................................................................................................................................................... 68
SET LOAd XModem ............................................................................................................................................... 68
SH LOAd ................................................................................................................................................................. 69
Other Commands ......................................................................................................................................................... 70
SET DEFAULT ........................................................................................................................................................ 70
EXIT .......................................................................................................................................................................... 70
SH FATal ............................................................................................................................................................... 70
CL FATal ............................................................................................................................................................... 70
SH FREE .................................................................................................................................................................. 70
HElp <command> .................................................................................................................................................... 70
INIT .......................................................................................................................................................................... 71
SET PAssword ........................................................................................................................................................ 71
SET POWERON ..................................................................................................................................................... 71
SH POWERON ........................................................................................................................................................ 71
SET PROTect .......................................................................................................................................................... 71
CL PROTect ............................................................................................................................................................ 71
SAVE ....................................................................................................................................................................... 71
SH TEst .................................................................................................................................................................... 72
UNPROTECT .......................................................................................................................................................... 72
Netware Commands ...................................................................................................................................................... 72
SET NETW ADvertise ............................................................................................................................................. 72
SET NETW ENable ................................................................................................................................................ 72
SET NETW FRame ................................................................................................................................................. 72
SET NETW NPrinter ............................................................................................................................................... 72
SET NETW PAssword ............................................................................................................................................. 72
SET NETW POlling ............................................................................................................................................... 73
SET NETW QServer ................................................................................................................................................ 73
SET NETW REscan ................................................................................................................................................. 73
SET NETW SErver ................................................................................................................................................... 73
CL NETW SErver .................................................................................................................................................... 73
SH NETWare ........................................................................................................................................................... 74
Email Printing Commands ............................................................................................................................................ 74
SET POP3 ADdress ................................................................................................................................................ 74
SET POP3 ENable ................................................................................................................................................... 74
SET POP3 POlling .................................................................................................................................................. 74
SET POP3 NAme ..................................................................................................................................................... 74
SET POP3 PAssword .............................................................................................................................................. 75
SET POP3 TImeout ............................................................................................................................................... 75
SET SMTP ADdress ............................................................................................................................................... 75
SET SMTP ENable .................................................................................................................................................. 75
SH POP3 .................................................................................................................................................................. 76
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SH SMTP ................................................................................................................................................................. 76
DLC / NETBEUI Commands ....................................................................................................................................... 76
SET DLC ENable ...................................................................................................................................................... 76
SET DLC TIMeout ................................................................................................................................................. 76
SH DLC ................................................................................................................................................................... 77
SET NetBEUI ENable .............................................................................................................................................. 77
SET NETBIOS DOMain ......................................................................................................................................... 77
SET NETBIOS MEthod ........................................................................................................................................... 77
SET NETBIOS PRimary .......................................................................................................................................... 77
SET NETBIOS SEcondary ...................................................................................................................................... 77
Appletalk Commands .................................................................................................................................................... 77
SET APPletalk ......................................................................................................................................................... 77
SET APPletalk ZOne ............................................................................................................................................... 78
Wireless Security Configuration ................................................................................................................................... 79
Document #40181-420 Rev. B 6
Section 1 – Product Overview
Introduction
SX-200 Series Print Servers allow you to share a printer equipped with a USB or parallel port on a wired
or wireless network. The SX-200 print server supports and automatically senses both 100baseTX Fast
Ethernet and 10baseT Ethernet network connections, and the SX-215 wireless version allows connections
to 802.11b, and 802.11g wireless networks as well. The installation can be performed by the leastexperienced users, while providing networking professionals with advanced features for configuration.
Silex is confident that you will enjoy the many features of this print server. Refer to the Hardware
Installation Guide provided in the product package for hardware setup information. For additional
information on this product or for downloading firmware upgrades, visit the Silex web site at
www.silexamerica.com.
Package Contents
Silex Print Server
Power supply adapter
USB cable
Hardware Installation Guide
User’s Guide (this document)
SX-200 Series Print Server Installation CD
Desktop mounting kit
Printer mounting kit
IMPORTANT
? Use Adobe Acrobat Reader 5.0 or higher to view or print the PDF files contained on the CD.
? Fill out and return the electronic warranty provided on the SX-200 Series Print Server Installation
CD.
User’s Guide
About This User’s Guide
This User’s Guide contains information on system requirements, basic troubleshooting, and instructions
on the following:
Installing the print server hardware
Configuring the print server for use on your network
Windows print queue configuration
Macintosh print queue configuration
Windows™ System Requirements
To configure the print server settings (wired and wireless versions) using the provided ExtendView
Utility in Windows, your Windows-based system should include the following components:
A PC with a 133 MHz or higher processor
Microsoft Windows operating system
At least 64 MB of RAM (memory)
At least 3 MB of free hard disk space to install the software
A CD-ROM drive (to load the software)
A PC equipped with a USB version 1.1 or 2.0 port
An Internet connection (for online product registration)
Other Operating System Requirements
Users can access the configuration settings for the Serial Server through a standard web browser by
entering the IP address the serial server obtains from a DHCP server. If your network does not have
DHCP service, then enter the default static IP address of the Serial Server (192.0.0.192).
Document #40181-420 Rev. B 8
User’s Guide
Wireless Print Server Requirements
To print using the SX-215 wireless print server, you will need an 802.11b or 802.11g wireless network
consisting of either of the following:
An 802.11b or 802.11g wireless-enabled PC or Macintosh printing straight to the printer
(Ad-Hoc or Peer-to-Peer Mode).
An 802.11b or 802.11g wireless access point that allows wireless and wired Ethernetenabled computers to print to the wireless print server.
To configure and print to the wireless print server, you will need the following information from your
wireless network administrator:
Wireless Mode used (Infrastructure or Ad-Hoc)
The SSID (service set identifier) for your wireless network.
If you are using TCP/IP (recommended for Windows Networks) and are not connected to
a DHCP server (for obtaining an IP Address automatically), you will need a unique IP Address for
the wireless print server (for example: 192.168.1.14). If the wireless print server is not on the same
IP subnet as the computers you are printing from, you will also need a subnet mask and a router
(default gateway) address.
Wireless security settings
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User’s Guide
Print Server Components
The print server includes the following components. Detailed descriptions of these components are
provided below:
Power connector – The power supply cable plugs into this connector.
Test button – Pressing this button for less than three seconds will print a test page on the
printer. Pressing and holding this button for more than five seconds will reset the print server to
factory default settings.
LED status indicators – used to indicate the operational states of the print server. Refer
to the LED status light descriptions on the next page.
Ethernet Port – This port is used for connecting the print server to a 10/100Base-TX
Ethernet card, hub, router, or other wired access point for network access.
Parallel port – The parallel port is used for connecting the print server to the IEEE 1284-
compliant parallel port of your printer (parallel port models only).
USB port – The USB port is used for connecting the print server to the USB 2.0 port of
your printer. You must use a standard USB A (print server side) to B (printer side) cable (USB port
models only).
NOTE: A USB 2.0 cable must be used to take full advantage of the high-speed USB 2.0 connection.
Document #40181-420 Rev. B 10
User’s Guide
LED Indicators
The front edge of the print server provides five Green/Orange LEDs (Light Emitting Diode) indicators for
easy monitoring. The following table defines the function of each LED.
Label Color State Status
POWER GREEN OFF The device is not receiving power
Green ON The device is ready
Green Blinking Device error
10/100 GREEN/ORANGE OFF No Ethernet link
Green ON 100baseTX link
Green Blinking 100baseTX data
Orange ON 10baseT link
Orange Blinking 10baseT data
WIRELESS GREEN OFF No wireless link
Green ON Wireless link
Green Blinking Wireless data
USB
(USB PORT
MODELS
ONLY)
PARALLEL
(PARALLEL
PORT MODELS
ONLY)
GREEN/ORANGE OFF No printer attached
Green ON Printer ready
Green Blinking Printer data
Orange ON Printer error
GREEN/ORANGE OFF No device ID detected from printer
Green ON Printer ready
Green Blinking Printer data
Orange ON Printer error
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Pushbutton Functions
The front edge of the print server provides a momentary pushbutton that can be used to print a
test/configuration page or reset the device to factory default settings.
Action Function
Press pushbutton for > 1/8 second but < 5
seconds
Press pushbutton for > 5 seconds Resets the device configuration to factory defaults. The
Prints a test/configuration page on each connected port
unit will reinitialize itself after updating the
configuration memory.
Factory Default Settings
The SX-200 Series Print Server is shipped with a default configuration. The settings can be changed to
suit specific installation requirements via the ExtendView Utility, or other SNMP-based utilities, the
embedded Web server, or via a Telnet connection to the Print Server’s internal console. The factory
default settings can be easily restored at any time by performing a cold reset (press and hold the
pushbutton on the device for more than five seconds).
Default Settings (wired and wireless print servers)
Parameter Setting
IP Address 190.0.0.192
TCP/IP Method AUTO (BootP and DHCP are enabled)
Password access
Wireless Default Settings (wireless print servers only)
Parameter Setting
Wireless Mode Ad-Hoc (peer-to-peer)
RF Channel 11
SSID printer (lower case)
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User’s Guide
Section 2 – Hardware Installation
Before You Begin
Before installing the print server, make sure you have installed and set up your printer as described in the
documentation that came with the printer and that your printer functions properly. SX-200 Series Print
Servers support a parallel and/or USB connection to your printer.
Hardware Installation (wired and wireless versions)
NOTE: Be sure to review the hardware requirements in the previous section to ensure you have the necessary
information before installing the print server.
1. Write down the 12-digit MAC address printed on the label located on the bottom of the print
server (for example: 004017023F96). You may need this number in order to configure the print
server.
2. Mount the print server on either the printer or the desktop:
Printer mount – attach the print server to a suitable location on the side or rear of your
printer by applying an adhesive Velcro strip (provided in the printer mounting kit) to your printer
and at the top of the print server as it is to be attached to your printer.
Desktop mount – attach the adhesive rubber feet (provided in the desktop mounting kit) to the
bottom of the print server as shown below.
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3. Connect the print server to your printer(s) using the USB and/or parallel port of your printer.
For a USB connection, use a standard USB A (print server side) to B (printer side) cable. For a
parallel connection, use an IEEE 1284-compliant parallel printer cable.
4. Plug the print server power supply adapter into a suitable AC receptacle, and then plug the
power supply cable into the print server. The print server will run through a sequence of power-up
diagnostics for a few seconds.
If the print server is operating properly, the power LED will illuminate continuously
(refer to page 1-5 for detailed LED status descriptions).
If the power LED blinks continuously in a regular pattern, a problem exists. If this is the
case, try powering the print server OFF and then ON again.
If the problem persists, refer to the Troubleshooting section in this User’s Guide.
5. Connect the print server to your network through a switch or hub using a category 5 (CAT5)
Ethernet cable. The print server’s IP address must be configured before a network connection is
available. If your network offers DHCP (Dynamic Host Configuration Protocol), the print server will
automatically search for a DCHP server upon power up and obtain an IP address. If your network
does not offer DHCP, a static (fixed) IP address must be assigned (see your system administrator for
assistance). In most cases, a fixed IP address is preferred because a DHCP server may not always
assign the same IP address to the print server when the print server is powered ON.
NOTE: The IP address must be within a valid range, unique to your network, and in the same subnet as your PC.
NOTE: For wireless print servers, if a wired connection is established to the unit, the wireless link will be disabled.
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Verifying the Connection to the Printer
NOTE: Before attempting to print, it is very important to verify the connection between the print server and printer.
If this connection is not working, you will not be able to print!
1. Verify that both the print server and the printer are powered on and ready, and that a USB or
parallel printer cable is properly connected between the print server and printer.
2. Print a test page by pressing the Test button once. If the connection is good, a test page will print
on the printer. If nothing prints out, make sure that the printer cable is properly connected, your
printer is on line, and that no error conditions exist with the printer (off line, paper jam, out of toner,
etc.).
NOTE: The test page will only work with printers that can directly print PCL, PostScript, or text. It will not work with
some "Windows" printers like the HP DeskJet 820 (which performs the image rasterization in the PC), nor will it work
with HP-GL/2 or RTL plotters (unless the PostScript option is installed). For such devices, you must print a job from
an appropriate application program in order to test the print server-to-printer connection.
Document #40181-420 Rev. B 15
User’s Guide
Section 3 – Configuration and Management
Configuration Options
SX-200 Series Print Servers (wired and wireless models) can be configured using a variety of options,
some of which do not require any software installation on the host PC. The print server can be configured
and managed via an Ethernet or wireless connection using the ExtendView Utility (recommended), the
embedded web (HTTP) server pages, or the print server’s internal configuration console, which can be
accessed via a Telnet connection. If you choose to use the silex ExtendView Utility (provided on the
Print Server Installation CD), the software must be installed prior to use. Additional options for print
server configuration and management are available as third-party utilities that can be downloaded from
their respective web sites. If you are using a wireless print server, you can still configure it via an
Ethernet connection or optionally configure it via a wireless connection.
ExtendView Utility
used for advanced print server configuration, and allows you to configure for TCP/IP,
Netware, AppleTalk, and the wireless settings (for wireless print server models only).
uses a 32-bit graphical user interface.
works with Windows PCs running the TCP/IP protocol.
included on the Print Server installation CD.
can be downloaded from the silex web sites:
USA: http://www.silexamerica.com
after installation, this utility can be run from the START menu.
INSTALLING THE EXTENDVIEW UTILITY (WINDOWS OPERATING SYSTEMS):
1. Ensure your PC is connected and has access to your network.
2. Connect an available Ethernet cable from your network hub to the print server. Ensure the print
server is powered on.
3. Insert the CD supplied with your print server into the CD-ROM drive of your computer. The CD
should automatically start and display a menu screen. Click on Install Software.
4. Select ExtendView, and then click on Install.
Web Browser Interface
allows you to configure the print server with a standard web browser (e.g., Internet
Explorer or Mozilla).
no additional software is needed on the system.
can be used on any system that supports web browser capabilities.
type the IP address into your web browser address bar to connect.
the default password is ACCESS (all uppercase characters).
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HP Web JetAdmin Utility
a web browser-based HP utility (e.g., Internet Explorer or Mozilla).
can be downloaded from the HP web site http://www.hp.com.
Configuration Console
a command-line-oriented console.
contains advanced features not available through ExtendView or the Web Browser
Interface.
the default password is ACCESS.
can be accessed via TELNET using the print server’s Ethernet connection.
type HELP for a list of console commands.
More detail on the command console can be found in the Command Console section
towards the end of this manual.
NOTE: When connected, press ENTER to get the “#” prompt, enter the password ACCESS (will not ‘ECHO’ on your
screen), and press ENTER to get a “Local>” prompt (no response required for the “Enter Username>” prompt).
When the “Local>” prompt appears, the console is ready to accept commands.
Document #40181-420 Rev. B 17
User’s Guide
Configuring the Print Server via an Ethernet Connection
For Microsoft Windows operating systems, the ExtendView Utility (provided on the Print Server
Installation CD) is the recommended method of configuring one or more print servers on your network.
Once the print server obtains an IP address (occurs automatically when the unit is powered ON and
connected to a DHCP network), the ExtendView Utility’s auto-discovery feature will search for and
locate all print servers on the network and then display the IP address for each discovered print server.
For non-Windows operating systems such as Macintosh or Unix systems, a standard web browser (e.g.,
Microsoft Internet Explorer or Mozilla) can be used to access the configuration settings of the print server
(refer to the next page, “Using the Web Browser Interface” instructions). No additional software is
required.
USING THE EXTENDVIEW UTILITY TO CONFIGURE THE PRINT SEVER (WINDOWS OPERATING SYSTEMS):
1. Start the ExtendView Utility from the START Menu.
2. When the Welcome screen appears, click on Next, choose any name for your View Name,
select Automatically create a view with default settings, and then click on Finish.
3. Double-click on the print server that you want to use from the list. The default print server
name is SLXxxxxxx (where xxxxxx is the last six digits of the MAC address from the label located
on the back of the print server).
4. If you are using TCP/IP (recommended for Windows) and you do not have a DHCP server
(see note below), you will need to manually assign a valid IP Address (if you are not sure what IP
address is valid, ask your network administrator), and then click on OK.
5. Configure the 802.11b or 802.11g wireless settings (SX-215 wireless print server only). To
operate on a wireless network, you must select your country or region from the drop-down list. This
field designates the region of operation for which the wireless interface is intended. It may not be
legal to operate the print server in a country/region other than the country/region shown in the dropdown list. You must also set the wireless mode (ad-hoc or infrastructure), SSID channel, and WEP
encryption of the wireless print server to the same configuration as the wireless network you want the
print server to communicate on. All nodes of a wireless network need to have the same settings in
order to communicate with each other.
wireless mode (ad-hoc or infrastructure)
SSID channel
wireless security settings
More information can be found in the Wireless Security Configuration Section at the end of this
manual.
NOTE: It may not be legal to operate the print server in a country or region other than the country or region shown in
the drop-down list. If your country or region is not listed, please check with your local government agency.
NOTE: If you are using DHCP on your network, the print server should have acquired valid IP settings at this point
and no further configuration is necessary. However, for most installations, a static IP address is preferred. If your
DHCP server does not allow the print server to keep its assigned IP address permanently, then you must manually
assign an IP address. In this case, use a static IP address outside the range reserved for DHCP (see your DHCP
server documentation for details). To assign a static IP address, right-click on the print server in the menu, and then
select Configuration. On the TCP/IP tab, under IP Address Resolution, select Set Permanent, and assign a valid
static IP address for your network. Click on OK to save the new settings.
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User’s Guide
USING THE WEB BROWSER INTERFACE TO CONFIGURE THE PRINT SERVER (NON-WINDOWS SYSTEMS) :
To configure the print server using non-Windows operating systems (e.g., Unix systems), a standard web
browser (e.g., Microsoft Internet Explorer or Netscape Navigator) can be used to access the print server’s
embedded Web (HTTP) server pages, which contain the print server’s configuration options. No
additional software is required.
1. Ensure your PC is connected and has access to your network.
2. Connect an available Ethernet cable from your network hub to the print server. Ensure the print
server is powered ON.
3. With your printer and print server switched on and ready, press the test button on the print server
to print a test page. The test page will display the current IP address assigned to the print server by
your network DHCP service. If your network does not use DHCP, then the print server will have the
default IP address of 192.0.0.192. In any case, your computer must use an IP address other than the
one used by the print server in order to establish a connection between the two devices.
4. Configure the 802.11b or 802.11g wireless settings (SX-215 wireless print server only). To
operate on a wireless network, you must select your country or region from the drop-down list. This
field designates the region of operation for which the wireless interface is intended. It may not be
legal to operate the print server in a country/region other than the country/region shown in the dropdown list. You must also set the wireless mode (ad-hoc or infrastructure), SSID channel, and WEP
encryption of the wireless print server to the same configuration as the wireless network you want the
print server to communicate on. All nodes of a wireless network need to have the same settings in
order to communicate with each other.
5. From the host computer, open a standard web browser (e.g., Microsoft Internet Explorer or
Netscape Navigator), enter the IP address of the print server into the address bar of the web browser,
and then press Enter. The Web Browser Utility will be displayed, allowing you to configure the print
server. The menu selections are displayed on the left side of the screen, and the individual settings
are located at the top of the screen. Use the browser’s Forward and Back buttons to navigate to the
sub pages where you can configure the print server’s settings.
NOTE: It may not be legal to operate the print server in a country or region other than the country or region shown in
the drop-down list in ExtendView. If your country or region is not listed, check with your local government agency.
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User’s Guide
USING A THE INTERNAL COMMAND CONSOLE TO CONFIGURE THE PRINT SERVER :
The command console can be accessed using a Telnet connection via an Ethernet connection. To use a
Telnet connection, follow these steps:
1. Ensure the print server is connected via an Ethernet cable to the host computer.
2. From the Windows Start menu, click on Run, and then type the following command (where
x.x.x.x. is the IP address of the print server.
telnet X.X.X.X
After a connection is established, press RETURN or ENTER to get the ‘#’ prompt, enter the
password ACCESS (it will not ‘echo’ on your screen), and type anything in response to the Enter
Username> prompt. When you get the Local> prompt, you are ready to enter commands. Type
Help for a list of console commands.
First-Time Configuration of the Wireless Print Server Using 802.11b or
802.11g (SX-215 wireless print server only)
It is recommended that you initially configure the print server via a wired connection. However, if you
choose to configure the wireless print server for the first time from a computer via an 802.11b or 802.11g
wireless connection, you will need to temporarily change the settings on your computer to match the
default settings of the print server as follows:
Wireless Mode: Ad-Hoc (sometimes referred to as Peer-to-Peer)
Channel: 11
SSID (or wireless network name): printer
NOTE: It is not necessary to change your computer’s settings if you are configuring the print server’s settings via
an Ethernet connection.
You should now be able to configure your print server using either the ExtendView Utility or the
Web Browser Configuration as described in the previous sections. For wireless security
configuration, see
NOTE: Be sure to set your PC back to its original wireless settings after you finish configuring the wireless print
server.
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User’s Guide
Windows Print Queue Configuration
On Windows systems, Silex recommends using the Windows Standard TCP/IP Port for printing. Below is
instructions for setting up your printer port on Windows systems. Please note that TCP/IP must be
installed on your system, and that screenshots may vary depending on which version of Windows you are
using. If you are using Windows 95, 98, or ME, Silex recommends to use the ExtendNet TCP/IP Printer
Port monitor which can be downloaded from the technical support section of the website
(www.silexamerica.com).
Adding the Standard TCP/IP Port
Click on Start, then Printers and Faxes (you might need to go into Control panel first depending on
which version of Windows you are on) to bring up the Printers and Faxes window. Click on Add a
printer to begin the printer installation process. The Add Printer Wizard screen will appear as
below, click Next.
Document #40181-420 Rev. B 21
Select the local printer, as shown below, and click Next.
User’s Guide
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User’s Guide
Select the 'Create a new port' option (note, your screen may look different depending on which version of
Windows you are using) and choose 'Standard TCP/IP Port' from the drop down menu as shown below.
Click Next.
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The 'Add Standard TCP/IP Printer Port Wizard' will start as shown below. Click Next.
User’s Guide
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Macintosh Print Queue Configuration
Silex Print Servers support the AppleTalk protocol running over Ethernet (also known as EtherTalk).
This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from
Windows, UNIX, NetWare, and other computers.
NOTE: silex Print Servers are also compatible with the Macintosh TCP/IP Printer option in the Print Center as long
as you have a valid IP Address configured (refer to the section “Configuring your print server”). Enter the IP
Address of the print server for the “Printer’s Address”, and make sure the “Use default queue on server” option is
checked, and select your correct “Printer Model”.
silex print server AppleTalk capabilities allow a printer to appear as a shareable printer node on an
AppleTalk Phase 2 network. The print server broadcasts information to Macintoshes on the network, and
automatically appears in the Print Center or Chooser of each Macintosh. Application programs (such as
Microsoft Word, Excel, PageMaker, etc.) can print without modification or special software on the
Macintosh.
MACINTOSH CONFIGURATION (OS 8.X AND 9.X):
Identify the printer to which the print server is connected, and install the printer driver.
1. Verify that Ethernet is enabled from the Network Control Panel or AppleTalk Control Panel.
2. At a Macintosh workstation, from the Apple menu, open the Chooser.
3. If the Chooser window displays an AppleTalk zone list, select the necessary zone. Click on the
icon for the printer driver you are going to use. If you have a Postscript printer, you can use the
LaserWriter driver.
4. Select the print server name (the default is SLXxxxxxx_P1_AT, where "xxxxxx" are the last six
digits of the Ethernet address.).
5. Close the Chooser. You can now print to the printer using any standard Macintosh application
program.
User’s Guide
MACINTOSH CONFIGURATION (OS 10.X)
1. If you have not done so already, set the name of your computer by going to the Applications
folder*, selecting System Preferences, and then Sharing. Type in the computer name in the Network
Identity section (you can also set the IP address here if you want).
2. Turn on Ethernet and AppleTalk by clicking on the Applications folder and clicking on Network.
Next to Configure: select Built-in Ethernet (you can leave the Location: setting as Automatic).
3. Click on the AppleTalk tab; ensure the box next to Make AppleTalk Active is checked. If
necessary, select the appropriate AppleTalk Zone (you can leave the Configure: setting as
Automatic).
4. Now go to the Applications folder, open the Utilities folder, and select Print Center. The Printer
List will appear (it will be empty if you have no printers configured). Click on Add Printer..., and
then select AppleTalk instead of Directory Services.
5. All of the available AppleTalk printers on the network should appear. Click on the one you wish
to add, and then click Add. The printer will now appear in the Printer List.
6. To print from an application program, go to File and then Print, select the desired printer, and
then click on Print.
*NOTE: The Applications folder can generally be reached by double-clicking on the Macintosh HD icon on the
NOTE: silex print servers are also compatible with the Macintosh TCP/IP Printer option in the Print Center as long as
you have a valid IP Address configured (refer to the section “Configuring your print server”). Enter the IP Address of
the print server for the “Printer’s Address”, and make sure the “Use default queue on server” option is checked, and
select your correct “Printer Model”.
Configuring to Print Using TCP/IP (OS 10.x)
1. From the System Dock, click on the Print Center icon, and then click on Add.
2. Select IP Printing and enter the IP address of the device. Make sure that Use Default Queue on
Server option is checked.
3. Select the appropriate Printer model, and then click on Add. The printer is now ready to accept
jobs.
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User’s Guide
Section 4 – Troubleshooting
Introduction
This section describes procedures for troubleshooting problems you may encounter with the print server,
and is divided into the following sections:
Installation Problems
Intermittent Problems
Protocol-Specific Troubleshooting
If you have followed the steps in this section and you believe that you have a defective print server, then
please refer to Section 5 – Where to Get Help for information on returning defective products.
Printing Problems
If you cannot print to the print server after you install it, check the following:
Make sure that the printer is powered on and is on-line, and that all cables are securely
plugged in.
If the printer initializes successfully but you cannot print, the problem could be one of the following:
There is a problem with the interface between the print server and the printer.
There is a problem with the network connection or cabling.
There is a queue setup problem, a print server setup problem, or other protocol-related
problem.
Checking the Interface between the Print Server and the Printer:
1. Ensure that the print server is securely plugged into the printer.
2. After the printer is powered ON, wait until the printer initializes, and then print a self-test page by
pushing the Test button on the back of the print server for approximately one second.
NOTE: Pushing the Test button for more than five seconds will restore the factory default configuration settings.
If the self-test does not print, then there is possibly a hardware problem. Double-check the
connections. If you still cannot print, then make sure that your printer is capable of printing text,
PCL or PostScript (the self-test will not work unless one of these is supported). The only way to
test such printers is to use an application program with the correct printer drivers.
The following are some examples of printers that do not support direct printing of text files:
Some Windows printers (usually low-end inkjet printers) perform all the image
rasterization in the printer driver, so the printer only understands a raw image file.
Many plotters only support HP-GL/2, RTL, or proprietary languages.
If you are getting distorted printouts, try printing using the generic/text printer driver.
Document #40181-420 Rev. B 27
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