Sonim XP Strike IS User Guide
Sonim XP STRIKE IS
User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
Copyright © 2013 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and
The symbol of the crossed-out wheeled bin indicates that within the
countries in the European Union, this product, and any enhancements
marked with this symbol, cannot be disposed as unsorted waste but must
be taken to separate collection at their end-of-life.
Please check local regulations for disposal of batteries. The battery should
never be placed in municipal waste. Use a battery disposal facility if
available.
To prevent possible hearing damage, please do not listen at high volume
levels for long periods.
product names may be trademarks or registered trademarks of the respective owners with
whom they are associated.
Disposal of Old Electrical and Electronic Equipment
Disposal of Battery
Guideline for Headphone and Earphone
Battery Precautions
Warning:
● DO NOT charge your Sonim XP Strike IS inside hazardous areas and/or with anything
other than the provided Safety Box ―SBH 07‖ (USB Cable).
● DO NOT remove or install your battery in your Sonim XP Strike IS in a hazardous
environment.
● ONLY use the battery model ―Ex-BPC 41‖ and the Safety Box (USB Cable) model ―SBH
07‖ with your Sonim XP Strike IS.
Charging your Sonim XP Strike IS with a different cable/charger and/or in a hazardous
environment will compromise the Intrinsically Safe nature of the device.
Table of Contents
General Information ............................................................................................................... 1
Phone Models Covered ................................................................................................... 1
Network Services ................................ ............................................................................ 1
Sonim Support Information .............................................................................................. 1
Safety Guidelines ............................................................................................................ 1
Usage Instructions ................................................................................................... 1
Precautions to Use the Battery ........................................................................................ 2
Precautions for Safe Usage ................................ ...................................................... 2
Battery Replacement ................................................................................................ 3
Avoid Short Circuit ................................................................................................... 3
Avoid High Temperatures ......................................................................................... 3
Battery Disposal ....................................................................................................... 3
Personal Medical Devices ............................................................................................... 4
Child Safety ................................ .................................................................................... 4
Emergency Calls ............................................................................................................. 4
SAR Information.............................................................................................................. 4
SAR Data Information for residents in the United States and Canada ......................... 5
Get Started ............................................................................................................................ 6
Box Contents .................................................................................................................. 6
Setting Up Your Phone .................................................................................................... 6
Battery usage........................................................................................................... 6
Inserting the Battery ................................................................................................. 6
Removing the Battery ............................................................................................... 7
Charging the Battery ................................................................................................ 7
Activating Your Phone ..................................................................................................... 8
Activating an Existing Number using a New Phone .................................................... 9
Setting Up Voicemail Box ................................................................................................ 9
Phone Basics....................................................................................................................... 10
Sonim XP STRIKE IS Layout ......................................................................................... 10
Sonim XP STRIKE IS Front Layout ......................................................................... 10
TOC i
Sonim XP STRIKE IS Back Layout ......................................................................... 11
Switching ON Your Phone ............................................................................................. 12
Sonim XP STRIKE IS Home Screen .............................................................................. 12
Home Screen Indicators ................................................................................................ 12
Shortcut Keys in the Home Screen ................................................................................ 14
Keypad Functions ......................................................................................................... 15
Main Menu Icons........................................................................................................... 17
Phone Calls ......................................................................................................................... 19
Make and Receive Calls ................................................................................................ 19
Dial a Local Number ............................................................................................... 19
Dial an International Number .................................................................................. 19
Dial a Number via Contacts .................................................................................... 19
Dial a Number via the Call History ........................................................................... 19
Receive or Reject a Call ......................................................................................... 20
Call History ................................................................................................................... 20
Call History Options................................................................................................ 21
Any Key Answer............................................................................................................ 21
Auto Redial ................................ ................................................................................... 22
Auto-Service Update ..................................................................................................... 22
Default International Prefix ............................................................................................ 22
Data Calls ..................................................................................................................... 22
Call Summary ............................................................................................................... 22
In-Call Timer ................................................................................................................. 23
Message Response ...................................................................................................... 23
Alerts ............................................................................................................................ 23
Missed Calls .......................................................................................................... 23
Missed Direct Connect Calls ................................................................................... 23
Missed Direct Connect Alerts .................................................................................. 24
Sprint Direct Connect ........................................................................................................... 26
About Sprint Direct Connect .......................................................................................... 26
Before Making Your First Direct Connect Call ................................................................. 26
Direct Connect Settings ................................................................................................. 26
Turn ON/OFF Direct Connect ................................................................................. 26
TOC ii
Permissions – Permissions Method......................................................................... 27
Permissions – Blocked DC Numbers ....................................................................... 27
Permissions – Allowed DC Numbers ....................................................................... 27
Group Call Options ................................................................................................. 28
Headset Mode ....................................................................................................... 28
One Touch Direct Connect Setting .......................................................................... 29
Your Direct Connect Number ......................................................................................... 29
Dial Direct Connect Numbers.................................................................................. 29
Save Direct Connect Numbers ................................................................................ 30
Make and Receive a Direct Connect (DC) Call ............................................................... 30
Make a Direct Connect Call by Entering a Number .................................................. 30
Make a Direct Connect Call from Contacts .............................................................. 31
Make a Direct Connect Call from History ................................................................. 31
Answer or Reject Direct Connect Calls ........................................................................... 33
End a Direct Connect Call ............................................................................................. 33
Call Alerts ..................................................................................................................... 33
Send Call Alerts ................................................................ ..................................... 34
Reply to Call Alerts ................................................................................................. 34
Group Connect ............................................................................................................. 34
Make Group Connect Calls ..................................................................................... 35
Make a Group Connect Call from History ................................................................ 35
Make a Group Connect Call Without Saving Groups ................................................ 35
Join or Rejoin a Group Connect Call ....................................................................... 36
Direct Connect Contact Groups ..................................................................................... 36
TeamDC ....................................................................................................................... 37
Update TeamDC .................................................................................................... 37
Make a TeamDC Call ................................................................ ............................. 37
Opt-In TeamDC...................................................................................................... 37
Manage Team DC .................................................................................................. 37
Contacts .............................................................................................................................. 38
Add New Contact ................................................................ .......................................... 38
View Contact Details ..................................................................................................... 38
Searching Contacts ................................................................................................ ....... 38
TOC iii
Sending Messages to Contacts ..................................................................................... 38
Sending Text Messages ......................................................................................... 38
Sending Multimedia Messages ............................................................................... 39
Dialing a Number from Contacts .................................................................................... 39
Edit Contact Details ....................................................................................................... 40
Delete Contacts ............................................................................................................ 40
Sending Contact Details ................................................................................................ 40
Sending Contact Details by MMS ............................................................................ 41
Sending Contact Details by Bluetooth ..................................................................... 41
Selecting Multiple Contacts............................................................................................ 42
Contacts Settings .......................................................................................................... 42
Messaging ........................................................................................................................... 43
Message Settings ......................................................................................................... 43
Text Message Settings ........................................................................................... 43
Multimedia Message Settings ................................................................................. 43
Writing Messages ......................................................................................................... 44
Text Messages....................................................................................................... 44
Multimedia Messages ............................................................................................. 45
Message Folders .......................................................................................................... 46
Inbox ..................................................................................................................... 46
Outbox ................................................................................................................... 47
Sent Messages ...................................................................................................... 47
Drafts..................................................................................................................... 48
Deleting Messages ................................................................................................. 48
Accessing Voicemail ..................................................................................................... 49
Emergency Alerts .......................................................................................................... 49
Emergency Alerts Inbox.......................................................................................... 49
Emergency Alert Settings ....................................................................................... 49
Text Input Mode ............................................................................................................ 49
Tools ................................................................................................................................... 51
Device Self Service ....................................................................................................... 51
Alarm............................................................................................................................ 51
Calendar ....................................................................................................................... 51
TOC iv
Accessing the Calendar .......................................................................................... 51
Edit Events ............................................................................................................ 52
Notes............................................................................................................................ 53
To-do List ..................................................................................................................... 53
Calculator ..................................................................................................................... 54
Stopwatch..................................................................................................................... 54
World Clock ................................ .................................................................................. 55
Unit Converter............................................................................................................... 55
Update Phone ............................................................................................................... 56
Update Profile ................................................................ ............................................... 56
Mobile Sync .................................................................................................................. 56
My Files ................................................................ ........................................................ 56
My Stuff ............................................................................................................................... 60
Application Manager ..................................................................................................... 60
Ringback Tones ............................................................................................................ 60
Games.......................................................................................................................... 60
Ringtones ..................................................................................................................... 60
Screen Savers .............................................................................................................. 60
Applications ................................ .................................................................................. 60
Browser ............................................................................................................................... 61
Browser Options ........................................................................................................... 61
Browser Settings ........................................................................................................... 62
Connectivity ......................................................................................................................... 64
Setting Up Bluetooth Connectivity .................................................................................. 64
Activate Bluetooth .................................................................................................. 64
Deactivate Bluetooth .............................................................................................. 64
Active Bluetooth Devices ........................................................................................ 64
Pairing Bluetooth Devices ....................................................................................... 64
Connecting a Bluetooth Headset ............................................................................. 65
Rename a Paired Device ........................................................................................ 65
Delete a Paired Device ........................................................................................... 65
Change Your Phone's Bluetooth Name ................................................................... 66
Sending Data via Bluetooth .................................................................................... 66
TOC v
Receiving Data via Bluetooth .................................................................................. 66
Connecting Your Sonim XP STRIKE IS to a Computer ................................................... 67
microSD Card ............................................................................................................... 67
Insert a microSD Card into the Phone ..................................................................... 67
Access the microSD Card ....................................................................................... 67
PC-Tools Application ..................................................................................................... 68
Installing PC-Tools ................................ ................................................................. 68
Using PC-Tools with your Phone............................................................................. 68
Maps ................................................................................................................................... 70
Entertainment ...................................................................................................................... 71
Voice Recorder ............................................................................................................. 71
Music Player ................................................................................................................. 71
Playlists ................................................................................................................. 72
My Account.......................................................................................................................... 73
Shopping ............................................................................................................................. 74
Settings ................................ ............................................................................................... 75
Profiles ......................................................................................................................... 75
Display Settings ............................................................................................................ 75
Tone Settings ............................................................................................................... 76
Date and Time ................................................................................................ .............. 76
Shortcuts ...................................................................................................................... 77
Call Settings ................................................................................................................. 77
Phone Settings ............................................................................................................. 77
Language Settings ................................................................................................. 77
Memory Status ....................................................................................................... 77
Automatic Keyguard Setting ................................................................................... 78
DTMF Tones Setting .............................................................................................. 78
Start-up Tone Setting ............................................................................................. 78
Switch Off Tone Setting .......................................................................................... 78
Welcome Note Setting ............................................................................................ 78
Hearing Aid Compatibility (HAC) Rating .................................................................. 78
Hearing Aid Compatibility (HAC) Settings ................................................................ 79
Net Guard .............................................................................................................. 80
TOC vi
GPS Service .......................................................................................................... 80
Bluetooth Settings ......................................................................................................... 80
Security Settings ........................................................................................................... 80
Change Lock Code ................................................................................................ 80
Call Restrictions ..................................................................................................... 80
Phone Lock ............................................................................................................ 81
Voice Privacy ......................................................................................................... 81
Network Settings ........................................................................................................... 81
Network Service Settings............................................................................................... 82
Restore Factory Settings ............................................................................................... 82
1-Touch Dialing ............................................................................................................. 83
Phone Details ............................................................................................................... 83
End User License Agreement ............................................................................................... 84
Comprehensive 3 Year Warranty ................................................................................... 84
Our Warranty ................................................................................................................ 84
What We Will Do ........................................................................................................... 84
Phone Care .................................................................................................................. 85
Conditions .................................................................................................................... 85
FCC Statement .................................................................................................................... 87
TOC vii
General Information
Do not to use the phone at a refueling point. Observe restrictions when using
radio equipment at fuel depots, chemical plants or where blasting operations
are in progress.
Electrical interference may obstruct the use of your phone. Observe
restrictions in hospitals and near medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can
cause interference or danger to an aircraft. In an aircraft, the phone can be
used in flight mode.
Congratulations on the purchase of a Soinm XP STRIKE IS mobile phone. This phone is a
CDMA and EVDO REV-A enabled handset with quad-band capabilities and has an intuitive,
feature-rich user interface, which allows you to make the best use of the offered functions.
Phone Models Covered
This user guide covers the Sonim XP STRIKE IS phone model: SONIS3410 (FCC model
number: Sonim XP3410 IS). This model utilizes the following RF bands: CDMA 800/1900 MHz
bands.
The phone model name can be read on the phone label under the battery.
Network Services
These are additional services that are available through Sprint. To make the best of these
services, you must subscribe to them through Sprint and obtain instructions for their use from
Sprint.
Sonim Support Information
If your phone needs product support, please contact Sprint support (1-888-211-4727). For
online support information, visit www.sprint.com.
Safety Guidelines
Please read and understand the following safety guidelines before you use the phone. These
guidelines provide details to enable you to operate your phone safely and conform to any legal
requirements regarding the use of cellular phones.
Usage Instructions
Refer to the following instructions and guidelines to use your mobile phone safely.
General Information 1
Do not expose the battery to high temperatures (in excess of 60°C).
Adhere to road safety laws. Do not hold/use a phone while you are driving;
find a safe place to stop first. Do not speak into a hands-free microphone
while you are driving.
Avoid using the phone in close proximity to personal medical devices, such
as pacemakers and hearing aids.
Use only Sonim XP STRIKE IS approved charging equipment to charge your
phone and avoid damage to your phone.
This product, and any enhancements marked with this symbol, cannot be
disposed as unsorted waste but must be taken to separate collection at their
end-of-life.
Only qualified personnel should install or repair your phone.
Precautions to Use the Battery
A rechargeable battery powers your device. Use the battery only for its intended purpose. Never
use any charger or battery that is damaged. If the battery is completely discharged, it may take
a few minutes before the charging indicator appears on the display or before any calls can be
made. The full performance of a new battery is achieved only after three to four complete
charge and discharge cycles. You can charge the battery several times but it will eventually
wear out. Unplug the charger from the electrical plug and the device when not in use. Ensure
that you do not leave the fully charged battery connected to a charger. If left unused, a fully
charged battery will lose its charge over time.
Precautions for Safe Usage
Ensure to follow the following precautions related to battery usage.
1. Do not disassemble or open, crush, bend or deform, puncture or shred.
2. Do not modify or remanufacture, attempt to insert foreign objects into the battery,
immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
3. Only use the battery with a charging system that has been qualified with the system per
this standard. Use of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
4. Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
General Information 2
5. Replace the battery only with another battery that has been qualified with the system per
this standard, IEEE-Std-1725.
6. Promptly dispose of used batteries in accordance with local regulations.
7. Battery usage by children should be supervised.
8. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a
hard surface, and the user suspects damage, take it to a service center for inspection.
9. Improper battery use may result in a fire, explosion or other hazard.
10. The phone shall only be connected to CTIA certified adapters and products that bear the
USB-IF logo or have completed the USB-IF compliance program.
Battery Replacement
When the talk and standby times are noticeably shorter than normal, replace the battery with an
original Sonim battery. If a replacement battery is being used for the first time or if the battery
has not been used for a prolonged period, it may be necessary to connect the charger and then
disconnect and reconnect it to begin charging the battery.
Note: Sonim XP3410 IS STRIKE battery is provided by ECOM. For replacement information
refer to the ECOM site - http://www.ecom-ex.com/.
Avoid Short Circuit
Do not short-circuit the battery. An accidental short-circuit can occur when a metallic object such
as a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of
the battery. (These look like metal strips on the battery.) This might happen, for example, when
you carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage
the battery or the connecting object.
Avoid High Temperatures
If you leave the battery in hot or cold places, such as in a closed car in summer or winter
conditions, it will reduce the capacity and lifetime of the battery. For best results, try to keep the
battery between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not
work temporarily, even when the battery is fully charged. Battery performance is particularly
limited in temperatures well below freezing.
Battery Disposal
Do not dispose the batteries in a fire as they may explode. Batteries may also explode if
damaged. Dispose of batteries according to local regulations and recycle when possible. Do not
dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of
a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of
leak or a hazard seek medical help immediately.
General Information 3
Personal Medical Devices
Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment.
Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket.
When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum
distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference is taking place, immediately turn off your
mobile phone. Contact your cardiologist for more information. For other medical devices, consult
your physician and the manufacturer of the device. Comply with instructions to switch off the
device or deactivate the RF transmitter when required, especially when posted in hospitals and
airplanes. Equipment used in these places may be sensitive to radio waves emitted from the
device and adversely affect their operation. Also, observe restrictions at gas stations or other
areas with flammable atmosphere or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or its accessories. Keep it out of their
reach. They could hurt themselves or others, or could accidentally damage the mobile phone or
accessories. Your mobile phone and its accessories may contain small parts, which could be
detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot guarantee connection under all
conditions. Therefore you should never rely solely upon any mobile phone for essential
communications (e.g. medical emergencies). Emergency calls may not be possible in all areas,
on all cellular networks, or when certain network services and/or mobile phone features are in
use. Check with your local service provider.
SAR Information
The Sonim XP STRIKE IS has been certified in compliance with the Government‘s requirements
for exposure to Radio Waves.
When communicating over the wireless network, the mobile phone emits via the radio frequency
waves low levels of radio energy. The Specific Absorption Rate, or SAR, is the amount of RF
energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).
Governments around the world have adopted comprehensive international safety guidelines,
developed by scientific organizations, for example, ICNIRP (International Commission on NonIonizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers
Inc.). These guidelines establish permitted levels of radio wave exposure for the general
population.
Tests for SAR are conducted using standardized methods with the phone transmitting at its
highest certified power level in all used frequency bands.
General Information 4
SAR Data Information for residents in the United States and
Canada
In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6
watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety
to give additional protection for the public and to account for any variations in measurements.
Before a phone model is available for sale to the public in the US, it must be tested and certified
by the Federal Communications Commission (FCC) that it does not exceed the limit established
by the government-adopted requirement for safe exposure. The tests are performed in positions
and locations (that is, by the ear and worn on the body) as required by the FCC for each model.
The highest SAR value for the SONIS3410 (FCC model number: XP3410 IS) phone when
tested by Sonim for use:
● By the head is: 1.45 W/kg (1 g).
● Worn on the body is: 1.05 W/kg (1 g).
For body-worn operation, this phone meets FCC RF exposure guidelines provided that it is used
with a non-metallic accessory with the handset at least 1.5 cm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
General Information 5
Get Started
The following topics give you all the information needed to set up your phone and Sprint service
the first time.
Box Contents
Below are some additional items in the Sonim XP STRIKE IS phone box.
● Sonim XP Strike IS
● High Capacity Lithium Ion (Li-Ion) Battery
● Wall Charger
● Safety Box
● Screwdriver
● Get Started Guide - English
● Get Started Guide - Spanish
● Important Information Booklet (including Terms & Conditions of Services)
● Wireless Recycling Envelope
Setting Up Your Phone
Refer to the following sections to insert and charge the battery and set up the phone.
Battery usage
Please follow the safety instructions below while using the battery.
● Use only a Sonim certified battery that is designed for this phone model. The use of
other batteries may void the warranty terms of your phone and cause damage.
● Protect the phone battery from extreme temperature environments and moisture.
● Keep the battery out of the reach of children.
Inserting the Battery
Complete the following steps to insert a Sonim certified battery into your Sonim XP STRIKE IS
phone.
1. Insert the battery and push it into the battery compartment such that the three metallic
contacts at the bottom of the battery are aligned with the metallic contacts within the
Get Started 6
battery compartment.
2. Using the screwdriver provided, rotate the battery cover screws in clockwise direction.
Ensure not to over tighten the screws.
Removing the Battery
Complete the following steps to remove the Sonim certified battery from your Sonim XP STRIKE
IS phone.
1. Using the screwdriver provided, rotate both battery cover screws in counter clockwise
direction. Sometimes the screws may be tight and extra effort is required to open them.
2. Lift the battery out of the battery compartment.
Charging the Battery
The battery provided with your mobile phone does not come fully charged. We recommend that
you charge the phone for five hours before you use it for the first time.
Note: If the battery is completely out of charge, the charging icon appears only after several
minutes when the charger is connected.
Warning: Do not use an incorrect battery type as it might cause explosion.
Complete the following steps to charge the phone battery.
1. Plug the charger into a power outlet.
Get Started 7
2. The charger port is located on the left side of the phone. To access the charger port, lift
the cover with the USB sign. Insert the 3.5mm jack/connector of the USB cable into the
port and insert the other end of the USB cable into the charger.
Alternatively, you can charge the phone with your PC. Insert the 3.5mm jack/connector
of the USB cable into the charger port of the phone and insert the other end of the cable
into a USB port on your PC.
3. If the battery is being charged when the phone is switched off, only the battery icon is
displayed (as shown in the below figure).
If the battery is being charged while the phone is switched on, you will notice that the
bars in the battery charge icon (visible on the home screen) show movement indicating
that the battery is being charged. After the phone is fully charged, the battery bars on the
display stop scrolling. At this point, you can disconnect the phone from the charger.
Activating Your Phone
Complete the following steps to activate your Sonim XP STRIKE IS.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, a Contacting Network screen is
displayed. Follow the onscreen instructions to continue.
If required, PRL Update and Firmware Update screens are displayed. Complete the
onscreen instructions to update your phone.
Get Started 8
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‘re swapping phones), you can activate on your computer
online or directly on your phone.
Activating an Existing Number using a New Phone
Complete the following steps to activate an existing phone number on your new Sonim XP
STRIKE IS.
Note: Switch OFF the old phone before you switch ON the new phone.
1. Turn on your new phone. Your phone will automatically attempt Hands-Free Activation.
2. Select Activate to start the activation wizard.
3. Follow the onscreen instructions to complete the activation.
4. To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Note: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation.
Note: For more information about phone activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Setting Up Voicemail Box
When you activate your voicemail box, unanswered incoming calls will be forwarded to your
voice mail. Callers will be prompted to leave a message for you. This feature requires you to
enter a voice mail number provided by your service provider.
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
► To set up the voice mail box, select Menu (left selection key) > Messaging > Voice
mail. Enter the number provided by your service provider and select Save. This number
should be used when you want to listen to your stored voice mail messages.
You can also press and hold the voicemail key ( ) to setup and configure your voicemail box.
Note: Voicemail Password – It is recommended that you create a password when setting up
your voicemail to protect against unauthorized access. Without a password, anyone who has
access to your phone is able to access your voicemail messages.
Get Started 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. Refer to the following
sections to understand the basic functions and features of your phone.
Sonim XP STRIKE IS Layout
This model is a bar type phone with a single LCD screen. The graphic field of the screen is 240
(W) and 320 (H) pixels. The TFT technology used displays 262K colors.
The Sonim XP STRIKE IS keypad has 11 function keys and 12 alphanumeric keys. The left side
of the phone has one key and the right side of the phone has three keys. The torch, battery and
the speaker are located in the back side of the phone. For more information refer to the
following sections.
Sonim XP STRIKE IS Front Layout
The following image provides the details of the front layout of your Sonim XP STRIKE IS.
Phone Basics 10
Sonim XP STRIKE IS Back Layout
The following image provides the details of the back layout of your Sonim XP STRIKE IS.
Phone Basics 11
Switching ON Your Phone
Display
Indicators
Name
Description
Battery
Three bars indicate maximum battery charge.
Vibration
Indicates that Vibration is On.
Emergency alerts
Indicates that there is an emergency alert issued by
Federal US agencies.
Press and hold the Power ON/OFF key for two seconds to power on the phone.
When the phone is switched on, it tries to register with the network. After successful registration,
the name of the service provider is displayed in the home screen.
Sonim XP STRIKE IS Home Screen
The following screen represents the home screen of the Sonim XP STRIKE IS.
Home Screen Indicators
The home screen indicators are visible in the status bar at the top of the home screen when the
phone is in standby mode. Some icons indicate the status of certain functionalities of the phone,
for example, the battery charge indicator, the network status indicator, the date and time etc.
Some icons are displayed only if the specific service is activated.
The following table describes the display indicators in the status bar of the home screen in the
Sonim XP STRIKE IS phone.
Phone Basics 12
Unread Message
Indicates that there are unread messages in the inbox.
Urgent text
message
Indicates that there are unread urgent messages in the
inbox.
Unread MMS
Indicates that there are unread MMS messages in the
inbox.
Alarm Clock
Indicates that the alarm clock has been set.
Keypad Lock
Indicates that the keypad is locked.
Bluetooth
Connectivity
Indicates that Bluetooth is active.
Voice Message
Indicates a new voice message.
Bluetooth CarKit/
Headset
Connectivity
Indicates that your device is paired and connected to a
carkit or headset with Bluetooth connectivity.
Wired Headset
Indicates that a wired headset is connected.
1X
Indicates the signal strength when registered to 1X
network.
3G
Indicates the signal strength when registered to EVDO
network.
USB
Indicates that the phone is connected to the computer
using USB connection.
Data Call –
Established
Indicates that a data call is established.
Data Call –
Dormant
Indicates that the data call is in dormant state.
HAC
Indicates that Hearing Aid Compatibility (HAC) is active
and the HAC features are available.
Silent
Indicates that the phone is in Silent mode.
Flight
Indicates that the phone is in Flight mode.
Roaming
Indicates that the user is in the roaming network.
Direct Connect –
Online
Indicates that the user is online in Direct Connect.
Direct Connect –
Offline
Indicates that the user is offline in Direct Connect.
Display
Indicators
Name
Description
The following table describes the display indicators on the call screen:
Phone Basics 13
Active Call
Indicates an active call.
Mute
Indicates that you can mute the call, if required.
Call on Mute
Indicates a call on mute.
Loud speaker
Indicates that you can activate the loudspeaker during a
call.
Display
Indicators
Name
Description
Incoming Call
Indicates an incoming call.
Outgoing Call
Indicates an outgoing call.
Missed Call
Indicates a missed call.
Key Name
Access
Menu Key (center
key)
Main Menu
Left Selection Key
Main Menu
Right Selection Key
Contacts
Call/Accept/Send
Key
All Calls List
Up navigation key
Direct Connect speaker phone settings
Down navigation
key
Call Log
Right navigation
key
Write Message
Left navigation key
Alarm
The following table describes the display indicators in the call log:
Shortcut Keys in the Home Screen
You can access the following shortcut keys from the home screen. The functions associated
with the navigation keys are the defaults and may be different if they were changed by the user.
Note: The shortcut functions performed using the navigation keys are set as factory defaults.
However they can be changed. For more information refer to Shortcuts.
Phone Basics 14
Key Name
Function
Power
On/Off/End
call
● Press to end a call.
● Press and hold to switch on or switch off the mobile phone.
● Press when in Menu or Edit modes to return to Standby mode.
● Press to reject an incoming call.
● Press and hold to end the Music player.
● Press to pop options in Java applications.
Call/Accept
/Send
● Press to answer an incoming call.
● After entering a phone number, press to make a call.
● Press while in Standby mode to access the Call log.
● Press to send a message.
LSK/RSK
The Left Selection Key (LSK) and the Right Selection Key (RSK) keys are
present immediately below the display screen.
● Press the LSK or RSK to select the function indicated at the bottom
of the screen. The indicated functions vary according to different
program definitions.
● Press the LSK to access the main menu from standby mode.
● Press the RSK to access the Contacts from standby mode.
Clear (c)
The Clear key is present below the LSK.
Press this key to delete the text while editing a message.
Back
The Back key is present below the RSK. Press this key to display the
previous screen.
Keypad Functions
The following table displays the various keys and the corresponding functions they perform:
Phone Basics 15
Menu Key
(Center
key)
The Menu key is in the center of the navigation keys.
● Press to perform tasks similar to the left and right selection keys. Its
corresponding option will be indicated in the bottom-center of the
screen.
● Press while in standby mode to enter the main menu.
● Press when required to be used as a toggle key to select or clear a
check box.
● Press to select a highlighted option.
● Press to select the OK command.
Navigation
Key
The left and right selection keys and the other function keys surround this
key group. There are arrows on the key that denote the direction to navigate
through menu options and scroll through information displayed on the
screen.
Up/Down
● Press to move the cursor up or down in the text editor.
● Press to view the pages in the text editor.
● Press to browse menus/lists.
● Press to browse the main menu.
Left/Right
● Press to navigate between tabs.
● Press to move the cursor left or right in the text editor.
● Press to browse the main menu.
● Press to view the previous or next picture when previewing pictures.
Alphanumeric
keys
● Press the required keys to enter a phone number.
● Press and hold any numeric key to access the shortcut assigned
while in standby mode.
● Enter text while in the text editor.
● Press and hold in standby mode to access your voicemail.
Phone Basics 16
● When entering text, press to enter a space.
● Press and hold to display ‗+‘ used for dialing an international number
while in standby mode.
● Press and hold to activate Silent mode.
● When entering text, press to switch between lower case, upper case
or initial caps characters.
● Press and hold to access text editor settings.
● Press the LSK followed by this key to lock the keypad.
● With the backlight on, press the LSK followed by this key to unlock
the keypad.
● When entering text, press to display special characters such as the
period and comma.
Icon
Description
History – view Direct Connect and voice call history details.
Settings – view and modify settings related to Direct Connect, security, network,
phone, display, profiles, and tone.
My Stuff – access application manager, ringback tones, games, ringtones,
screen savers and applications.
Contacts – view and manage contacts and Direct Connect groups stored in the
Contacts list.
Missed Alerts – view and manage missed calls, missed Direct Connect calls
and Direct Connect alerts.
Messaging – view and manage text messages, multimedia messages,
voicemail and emergency alerts.
Tools – access tools such as alarm, calendar, notes, to-do list, calculator,
stopwatch, world clock, and my files. You can also update the phone and the
profile as well as sync your phone.
Main Menu Icons
To access the phone menu, press Menu (left selection key) or the menu key (center key) in the
standby mode. The main menu displays the following twelve items.
Phone Basics 17
Entertainment – access voice recorder and music player.
Maps – access Telenav GPS Navigator.
Shopping – access shopping applications.
Browser – access the internal browser that allows you to browse contents of
various Websites on the Internet.
My Account – access and manage your Sprint account details related to your
phone.
Phone Basics 18
Phone Calls
The following topics provide information on calls, managing calls and call settings.
Make and Receive Calls
You can call a local/international number from contacts or call history, or dial a number directly.
Dial a Local Number
To dial a local number, use the numeric keys on the phone to enter the number and press the
Green button (Call button).
Alternatively, you can enter the desired phone number and select Options (left selection key) >
Call.
Dial an International Number
Follow the instructions below to dial an international number.
5. Press and hold the numeric key 0 until the + symbol is displayed.
6. Enter the country code, Area code (without preceding 0) and the phone number.
7. Press the Green button (Call button) or select Options (left selection key) > Call.
Dial a Number via Contacts
Follow the instructions below to dial a number directly from the Contacts list.
1. From standby mode, select Menu (left selection key) > Contacts > All Contacts and
highlight the contact.
2. To call the number, press the Green button (call button).
– or –
Press Details (menu key) and then press Call (menu key).
3. Press the Red button (End call button) or select Options (left selection key) > End call
to end the call.
Dial a Number via the Call History
The call history comprises separate lists for call log, missed calls, dialed and received calls.
Follow the instructions below to access the call history.
1. Select Menu (left selection key) > History.
Phone Calls 19
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