Sonim XP 7 (Telus) User Guide

USER

GUIDE

SONIM XP7

English

SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

Third Party Trademarks

Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.

Disposal of Old Electrical and Electronic Equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

Disposal of Battery

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

Guideline for Headphone and Earphone

To prevent possible hearing damage, please do not listen at high volume levels for long periods.

General Information———————— 7

Phone Models Covered Sonim Support Information Use the Guide Effectively

Safety Guidelines———————— 8

SAR Information Avoid High Temperatures Battery Disposal Personal Medical Devices Child Safety Emergency Calls Battery Performance

Battery Usage Guidelines———————— 13

Battery Usage Charging the Battery Verifying and Optimizing Battery Usage Extend the Life of Your Battery

Getting Started———————— 15

What is in the Box?

Contents

Phone Specications Your SIM Card Inserting the SIM Card

Your Sonim XP7———————— 17

Switching On the Phone Setting Up Your Phone Need for a Google +™ Account Touch and Type Operations Home Screen View and Modify the Settings Setting up and Using Lock Screen Changing the Wallpaper Taking a Screenshot Voice Input for Text Entry

Managing Phone Settings———————— 24

Time and Date Settings Language Settings Display Settings Connecting to a PC Through USB Viewing Device Details Managing Memory Utilized by Applications Optimizing Memory Usage Using the Torch

Managing Wireless and Network Settings———————— 28

Connecting to Wi-Fi Network Connecting to Bluetooth Devices Optimizing Data Usage Activate Airplane Mode Setting Up Tethering & Portable Hotspot Setting Up Wi-Fi Hotspot Activating Bluetooth Tethering Managing Mobile Network Managing Cell Broadcasts

Managing Security Settings———————— 33

Managing Security Settings Locking Your Screen Encrypting Your Phone Data Locking Your SIM Card Device Administrator Settings Managing Credential Certicates Protecting Your Phone from Harmful Applications

Managing Personal, Account and System Settings———————— 35

Location Access Apps Accessing Your Location Backup & Reset Options Managing Accounts Account Sync Options

Managing Contacts———————— 38

Adding a New Contact View the Contact Details Sending a Message from Contacts Dialing a Number from Contacts Editing the Contact Details Importing SIM Card Contacts to Phone Exporting Phone Contacts to SIM Card Exporting Phone Contacts to Storage Sharing Contacts Via MMS, Bluetooth, Drive and E-mail Managing Contact Settings Managing Phonebook Settings View contact names: Set the contact display name to rst name or last name. Searching Contacts Deleting a Contact

Managing Calls———————— 41

Making a Call Calling a Number Via People Answering an Incoming Call Adding a Contact From Phone Screen Viewing All Contacts from Phone Screen Viewing Call History Deleting Call History

Contents

Managing Call Settings Changing Ringtone Activating Vibrate Mode Setting Up Your Voicemail Dial Pad Touch Tones Editing Quick Responses Monitoring Fixed Dial Numbers Monitoring Incoming and Outgoing Calls Managing Black List Managing White List Auto Retry Turn on Proximity Sensor Settings TTY Mode

DTMF Tones Other Call Settings Call Forwarding Call Barring Call Waiting Caller ID Internet Call Settings SIP Accounts Use Internet Calling

Sending Messages and E-mails———————— 47

Sending SMS/MMS Message Managing Message Settings Deleting Messages Cell Broadcast Messages Setting Up E-mail Accounts Sending an E-mail Reading an E-mail

Using the Keyboard———————— 50

Enter and Edit Text Gesture Typing Keyboard Dictionaries

Installing and Using TELUS Link Application———————— 51

Installing and Using TELUS Link Placing the TELUS Link Icon on the Home Screen

Using Android™ Applications———————— 52

Downloading Android Applications and Media Files Accessing Gmail Camera Multimedia Player Calendar Alarm Clock Calculator Sound Recorder

Google Search™ and Google Now™———————— 55

About Google Search™ and Google Now™ Activate Google Now Use Google Now Voice Search and Action Voice Actions

End User License Agreement———————— 56

License Comprehensive 3 Year Warranty Warranty Registration Application (Only available on Smart phones) Our Warranty What We Will Do Phone Care Conditions Accessories

Federal Communication Commission Interference (FCC) Statement———————— 59

Contents

FCC Statement IC Statement FOR PORTABLE DEVICE USAGE (<20cm from body/ SAR needed) FOR MOBILE DEVICE USAGE (>20cm/low power)

Index———————— 62

• Please register your phone at www.sonimtech.com/register, to receive product information and updates.

Sonim devices are covered by a 3-Year comprehensive warranty. The embedded battery is covered by a 1-Year limited warranty. For more information related to the warranty, please refer to the warranty section

“Comprehensive 3 Year Warranty” on page 56.

Congratulations on the purchase of a Sonim XP7700 mobile phone. This phone is an LTE smartphone enabled handset with quad-band capabilities and has an intuitive feature-rich user interface, which allows you to make the best use of offered functions.

Sonim XP7700 supports the following bands:

• LTE: B1/B2/B3/B4/B5/B7/B8/B12/B17

• GSM: 850/900/1800/1900 MHz

• UMTS: 850/900/1900/2100 MHz

Phone Models Covered

This user guide covers Sonim XP7 phone with the model number XP7700. The model name can be read on the phone label under the battery.

Sonim Support Information

For additional product and support information, visit www.sonimtech.com.

General Information

Use the Guide Effectively

Familiarize yourself with the terminology and symbols used in the guide to help you use your phone effectively.

DRAG Touch and hold an item for a moment

SWIPE OR SLIDE

DOUBLE TAP Tap quickly twice on a webpage, map

PINCH In some applications, you can zoom

and then, without lifting your nger, move your nger on the screen until you reach the target position.

Quickly move your nger across the surface of the screen, without pausing when you rst touch. For example, you can slide a home screen left or right to view the other home screens.

or other screen to zoom. For example, double-tap a webpage in Browser to zoom in, and double-tap again to zoom out.

in and out by placing two ngers on the screen at once and pinching them together or spreading them apart.

HOME SCREEN

TOUCH & HOLD

This is the screen displayed when the phone is in standby mode.

Touch and hold an item on the screen by touching it and not lifting your nger until an action occurs.

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the battery to high temperatures (in excess of 60°C).

Safety Guidelines

Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop first. Use hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP7700 approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Safety Guidelines

Ensure that only qualied personnel install or repair your phone.

The Sonim XP7700 is water-proof and can be submerged to 2 metres for 30 minutes.

• Ensure to close the rubber cover of the charging connector and the audio connector properly. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP7700 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP7700 from salt water, dust and strong impacts.

SAR Information

The Sonim XP7700 has been certified in compliance with the Government’s requirements for exposure to Radio Waves.

When communicating over the wireless network, the mobile phone emits via the radio frequency waves low levels of radio energy. The Specic Absorption Rate, or SAR, is the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).

Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.). These guidelines establish permitted levels of radio wave exposure for the general population.

Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power

Safety Guidelines

level in all used frequency bands.

SAR Data Information for residents in the United

States and Canada

The limit recommended by ICNIRP is 1.6 W/kg averaged

over one (1) gram of tissue.

The highest SAR value for the Sonim XP7700 phones when tested by Sonim for use:

• By the ear is 0.64 W/1g.

• Worn on the body is 0.68 W/1g provided that the phone is used with a non-metallic accessory with

the handset at least 1 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body.

HAC Rating

The FCC has created a rating system for cellular phones regarding their HAC-related performance. This rating helps consumers with hearing disabilities to nd phones that work well with their hearing aid devices. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19:20011.

ANSI C63.19 contains two rating standards: an “M” rating from 1 to 4 for hearing aids operating in microphone mode, and a “T” rating from 1 to 4 for hearing aids operating in telecoil mode.

M-Rating stands for Microphone rating and indicates the amount of reduction of RF interference between the telephone and the hearing aid in acoustic coupling mode (also called microphone mode).

Phones rated M3 or M4 meet FCC requirements and generate less interference to hearing devices set in microphone mode.T-Rating stands for Telecoil rating and represents inductive coupling with hearing aids that are operating in telecoil mode. A telecoil is a small piece of tightly wrapped wire, built into some hearing aids. While the microphone of a hearing aid picks up all sounds, the telecoil only picks up an electromagnetic signal from the telephone. Thus, users of telecoil-equipped hearing aids are able to communicate over the telephone without the amplication of unwanted background noise.

Phones rated T3 or T4 meet FCC requirements and generate less interference to hearing devices set in telecoil mode.

A combination of M-rating and T-rating denes the nal HAC rating and is a deciding factor in selecting cellular phones for people with hearing problems. A HAC compliant phone could be rated:

• M3/T3

• M3/T4

• M4/T3

• M4/T4

These ratings assist hearing device users to nd phones that are compatible with their hearing devices. Ratings are shown on the phone’s box or label. The ratings are not guaranteed for suitability. The results vary depending on the individual’s hearing loss and the immunity characteristics of the used hearing device, i.e. its resistance to interference. The best way to evaluate the suitability of the phone is to try it with the intended hearing aid device.

Sonim XP7700 have been tested for hearing aid device compatibility and complies with the Federal

Safety Guidelines

Communications Commission (FCC) requirements. These devices are rated M4/T4.

Avoid High Temperatures

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. For the best results,

try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may

not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

Battery Disposal

Do not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical help immediately. This section provides information on using your Sonim XP7700 phone.

Personal Medical Devices

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

Child Safety

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

Emergency Calls

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential

Battery Performance

A rechargeable battery powers your device. Use the battery only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before

Safety Guidelines

the charging indicator appears on the display or before any calls can be made. The full performance of a new battery is achieved only after three to four complete charge and discharge cycles. The battery can be charged and discharged hundreds of times but it will eventually wear out. Unplug the charger from the electrical plug and the device when not in use. Ensure that you do not leave the fully charged battery connected to the charger for longer time. If left unused, a fully charged battery will lose its charge over time.

Battery Usage

Sonim XP7 phone comes with a built-in battery. For any battery related queries contact Sonim customer support.

Charging the Battery

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the rst time.

1 Insert Charger

Insert the charger plug into a power outlet.

2 Connect to Phone

The charging port is located in the bottom side of the phone, below the back cover. Insert the charger connector to the

Battery Usage Guidelines

charging port.

3 Charging Animation/Icon

• If the battery is being charged when the phone is switched off, a battery charging animation with charged percentage is displayed.

• If the battery is being charged while the phone is switched on, the battery charge icon on the status bar shows the animation indicating that the battery is being charged.

• After the phone is fully charged the charging animation stops and you can disconnect the charger from the phone.

Verifying and Optimizing Battery Usage

You can check the battery usage status and also close some applications to save battery power. In the home screen, select Settings ( ) > Device > Battery ( ).

The current battery charge status (charging or not charging) and the charge level details are displayed on the top of the screen.

The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Touch a graph for more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the app completely.

If you stop some apps or services, your device may not work correctly.

Extend the Life of Your Battery

• Close Maps or Navigation apps to background when you are not using them. They use GPS (and thus more power) only when they’re running.

• Set screen brightness to Auto and set a shorter Sleep time-out (15 or 30 seconds). The display settings are located at Settings > Display.

• If you are not using automatic syncing for your accounts you can turn off automatic syncing for all apps. Select Settings > Datausage > Options >

Uncheck Autosync-Data.

• If automatic syncing is disabled, you should manually sync your mail and social networking accounts to get latest e-mail, notications and updates.

Battery Usage Guidelines

The automatic syncing can be turned off using the following options:

• Select Settings > Accounts > Congured

Account > Tap on Account > Uncheck Sync option for respective apps.

• Select PlayStore > Settings > Auto Update

apps > Do not auto update apps.

• If you are travelling and do not have access to mobile or Wi-Fi network, switch to Airplane mode. Press and hold the power key until the Phone options dialog appears. Then touch Airplane Mode.

What is in the Box?

The list of items in the Sonim XP7700 phone box are:

• Sonim XP7 phone with rechargeable built-in battery

• Quick Start Guide

• Multi-tool

• USB Data Cable

• Wall charger

Phone Specifications

Feature Description

Dimension 137*72.1*20.8 in.

Weight 290 gm

Camera • Main camera - 8MP (Auto focus)

Getting Started

Memory 5.25 GB

Sensors Accelerometer

Network LTE B1/B2/B3/B4/B5/B7/B8/B12/B17

Wireless Wi-Fi - 802.11 a/b/g/n/r with hotspot

• Front camera - 1MP (Fixed focus)

Proximity Ambient light

UMTS 850/900/1900/2100MHz GSM 850/900/1800/1900MHz

function(Max. 5 connections) Bluetooth: Bluetooth 4.0/BLE (Low energy)

Feature Description

Connectivity Charger port name: 5pins water-proof

Battery 4800mAh (5 pins) embedded

Operating system

magnetic USB2.0

3.5mm headphone jack

Standby: up to 250 hours Talk time: up to 10 hours Music playback: up to 40 hours Video playback: up to 8 hours Web browsing: up to 7 hours

Android™ 4.4, Kitkat®

Your SIM Card

Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

Inserting the SIM Card

1. Remove screw A using the screwdriver on the multi-tool. Remove the headset port cover and unscrew completely.

4. Insert the SIM card in the tray and return the tray into the slot by pushing it in, making sure the pinhole is aligned next to the headset port.

5. Secure both covers and screws in place using the screwdriver on the multitool.

2. Remove screw B using the screwdriver on the

Getting Started

multi-tool. Remove SIM cover and unscrew completely.

3. Insert the pin on the multitool into the pinhole and press down. The SIM card tray will pop-up. Use the pin to hook into the loop on top of the SIM card tray and remove the tray completely.

Sonim XP7700 Phone

Notication LED

Your Sonim XP7

SIM card slot

Proximity sensor

Front camera

Lock/Power ON key

PTT Key

Camera Key

Return

Microphone

Charger/USB port

Headset port

Loudspeaker

Receiver

Display screen

Volume Up Key

Volume Down Key

Sonim Protect ® Alarm Key This key will be activated when the service is available

Home

Recent key Single press recent key, displays the recent apps list Double-press recent key, launches menu options of any applications

Switching On the Phone

Press and Hold the Power/Lock key for 2 seconds to Power ON the phone.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed on the Notication panel.

Ensure that a valid SIM card is inserted in your phone.

Setting Up Your Phone

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Reference Guide provided along with your phone.

When you switch On the phone for the rst time, Welcome screen is displayed.

• To choose the language, touch the Menu.

Your Sonim XP7

• To set up your phone, touch Start and follow the instructions.

A series of screens takes you through the setup process. If you already have Gmail account, use your Gmail address and password use the same else, please create a Gmail account.

You can skip some of the setup steps such as mobile network conguration and Wi-Fi conguration during this setup process. Refer to the user guide to congure later.

Need for a Google +™ Account

Your Google Account lets you organize and access your personal information from any computer or mobile

device:

• When you sign in to your phone with your Google account, all the contacts you associate with that account in the People app are automatically backed up. As a result, they are always accessible through your Gmail account from any computer. The contacts are also not lost.

• Synchronize and back up your e-mails, multimedia les, contact details and events created in your phone to your Google account. You can use the download the backed up information to any other computer or mobile device when you login to the same Google account from that device.

• Protect your personal information as Google accounts are secure and accessible and password protected.

• You can use all the Google services such as maps, navigation, Play Store, Google Now, Google+ and Google Chrome bookmarks with a single sign-on user name and password.

Touch and Type Operations

Sonim XP7 is a touch phone. You can use your ngers to manipulate icons, buttons, menus, and other items on the touchscreen. To select or activate a feature or application, touch it.

Other common touch gestures are:

• Touch & hold: Touch & hold an item on the screen by touching it and not lifting your nger until an action occurs.

• Drag: Touch and hold an icon for a moment and then, without lifting your nger, move your nger on

the screen until you reach the target position. For example, you can drag to reposition shortcuts on Your Sonim XP7 home screen.

• Swipe or slide: Quickly move your nger across the surface of the screen (so you don’t drag something instead). For example, you can slide a Home screen left or right to view the other Home screens.

• Double-tap: Tap quickly twice on a webpage, map, or other screen to zoom. For example, double-tap a webpage in Browser to zoom in, and double-tap again to zoom out.

Home Screen

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features. The home screen can have multiple panels. Swipe to move between the home panels.

Your Sonim XP7

The navigation keys are located below the display screen.

1. Message/Alerts

Notification

2. Service Indicator and Signal Strength bar

3. Battery charge indicator and time

4. Home screen

5. Applications Grid or Menu

Keys Description

Back Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed it will remain there even when you press the back key.

Home Short press from any app: Shows the home screen. Long press: Google Now

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