Sonim XP 5s User Manual

XP5s

USER GUIDE

CONTENT

Version 1 05.01.2018

GENERAL INFORMATION

Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated.

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC EQUIPMENT

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

DISPOSAL OF BATTERY

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

Congratulations on the purchase of a Sonim XP5s (

XP5800) phone and has an intuitive feature-rich user interface, which allows you to make the best use of offered functions.

mobile phone! This phone is LTE enabled

PHONE MODELS COVERED

This user guide covers Sonim XP5s phone with the model number on backside of the phone.

XP5800

. The model name can be seen

SONIM SUPPORT INFORMATION

For additional product and support information, visit www.sonimtech.com.

OPTIONS COMMONLY USED ACROSS MENU ITEMS

The following are common actions used across various menu items:

BACK

Conrms an action. Use the

selection key to perform this function.

Use this key to display the previous screen.

Center

GUIDELINE FOR HEADPHONE AND EARPHONE

To prevent possible hearing damage, please do not listen at high volume levels for long periods.

Please register your phone at http://sonimxperience.

com/registration_portal/portal/registration.php to

receive product information and updates.

Sonim devices are covered by a 3-Year comprehensive warranty. The battery is covered by a 1-Year limited warranty.

GENERAL INFORMATION

RECENT

Moves the current working application to the recent applications list/background and displays menu screen.

Displays the thumbnails of the applications that you have worked on recently. To remove any application from this list, Select Remove from list from option.

GENERAL INFORMATION 2

Disposal of Old Electrical and Electronic Equipment ....... 2

Disposal of Battery ............................................................ 2

Guideline for Headphone and Earphone .......................... 2

Phone Models Covered ..................................................... 2

Sonim Support Information .............................................. 2

Options Commonly Used Across Menu Items ................. 2

SAFETY GUIDELINES 5

Avoid High Temperatures .................................................. 6

Personal Medical Devices ................................................. 6

Child Safety ........................................................................ 6

Emergency Calls ................................................................ 6

BATTERY USAGE 6

Inserting the Battery .......................................................... 6

Charging the Battery ......................................................... 7

Your SIM Card ................................................................... 7

Inserting the SIM Cards ..................................................... 8

Inserting Memory Card ...................................................... 8

Warning .............................................................................. 8

Verifying and Optimizing Battery Usage ........................... 8

Tips to Extend the Battery Life .......................................... 9

GETTING STARTED 9

What is in the Box? ............................................................ 9

Phone Specications ......................................................... 9

USING YOUR SONIM XP5S 11

Switching On the Phone .................................................. 12

Setting Up Your Phone .................................................... 12

Managing Home Screen .................................................. 12

Notication Bar Icons ...................................................... 13

Phone Operations Without SIM Card ............................. 13

Capturing a Screenshot................................................... 13

Text Entry Options ........................................................... 14

To Enter a Word ............................................................... 14

To Insert a Number .......................................................... 14

Manage Apps................................................................... 15

QUICK SETTINGS 16

Wi-Fi ................................................................................. 16

Bluetooth .......................................................................... 16

Torch ................................................................................ 16

Airplane Mode .................................................................. 16

Proles ............................................................................. 16

MISSED EVENTS 16

MANAGING WIRELESS & NETWORK SETTINGS 17

Wi-Fi ................................................................................. 17

Bluetooth .......................................................................... 17

Data Usage ...................................................................... 18

Mobile Networks .............................................................. 18

More ................................................................................. 18

MANAGING DEVICE SETTINGS 20

Display ............................................................................. 20

Sound ............................................................................... 20

Apps ................................................................................. 21

USB Power Saving .......................................................... 22

Storage ............................................................................. 22

Battery .............................................................................. 22

Memory ............................................................................ 22

Gesture ............................................................................ 22

MANAGING PERSONAL SETTINGS 23

Home Screen Shortcuts .................................................. 23

Emergency Info ................................................................ 23

Location ........................................................................... 23

Security ............................................................................ 23

Programmable Key .......................................................... 24

Language & Input ............................................................ 24

Factory Reset ................................................................... 24

HOME SCREEN MENU OPTIONS 15

My Notications ............................................................... 15

Wallpaper ......................................................................... 15

Search .............................................................................. 15

Home Screen Shortcuts .................................................. 15

System Settings ............................................................... 15

TABLE OF CONTENTS

MANAGING SYSTEM SETTINGS 25

Date & Time ..................................................................... 25

Accessibility ..................................................................... 25

About Phone .................................................................... 25

MANAGING CONTACTS 26

Adding New Contact First Time ...................................... 26

Adding a New Contact ................................................... 26

Viewing Contact Details .................................................. 26

Sending a Message from Contacts ................................ 26

Dialing a Number from Contacts..................................... 26

Editing the Contact Details .............................................. 26

Menu Options .................................................................. 26

Managing Contact Settings ............................................. 28

MANAGING CALL SETTINGS 29

Making a Call ................................................................... 29

Dialing a Number via Contact ......................................... 29

Adding a Contact from Home Screen ............................ 29

Viewing Call History ......................................................... 29

Deleting Call History ........................................................ 29

Speed Dial Settings ......................................................... 29

Call Settings ..................................................................... 29

SENDING MESSAGES 31

Sending SMS/MMS Message ........................................ 31

Managing Message Settings ........................................... 31

Deleting Messages .......................................................... 32

REGULATORY INFORMATION - USA MARKET 39

RF Exposure Information (SAR) ...................................... 39

Federal Communication Commission Interference

Statement......................................................................... 39

FCC Caution .................................................................... 39

HAC Rating ...................................................................... 40

ISED RF Exposure Statement (IC) ................................... 40

HAZARDOUS LOCATION USAGE WARNING 41

INDEX 42

AT&T EPTT SERVICES 33

SONIM SCOUT 34

Setup ................................................................................ 34

Utilities .............................................................................. 34

Support ............................................................................ 34

APPLICATIONS 35

Music ................................................................................ 35

FM Radio.......................................................................... 35

File Explorer ..................................................................... 36

Backup and Restore ....................................................... 36

Downloads ....................................................................... 36

Tools................................................................................. 37

Clock ................................................................................ 37

Calculator ......................................................................... 37

Sound Recorder .............................................................. 37

OTHER APPLICATIONS 38

Camera............................................................................. 38

Calendar .......................................................................... 38

Browser ............................................................................ 38

TABLE OF CONTENTS

SAFETY GUIDELINES

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an

aircraft, the phone can be used in ight

mode.

Do not expose the device to high temperatures (in excess of 55°C).

Adhere to road safety laws. Do not hold/

use a phone while you are driving; nd a safe place to stop rst. Use hands-free

microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP5800 approved charging equipment to charge your phone and avoid damage to your phone.

The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate collection at their end-of-life.

Ensure that only qualied personnel install

or repair your phone.

The Sonim XP5800 is water-proof and can be submerged to 2 meters for 30 minutes.

Ensure that the audio connector and the SIM slot are properly closed. This will prevent the deposit of water droplets on the connectors, when the phone is immersed in water.

Water droplets may condense under the display cover if the phone is immersed in

water with signicant drop in temperature.

This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP5800 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or unbreakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP5800 from salt water, dust and strong impacts.

SAFETY GUIDELINES

AVOID HIGH TEMPERATURES

Leaving the device in hot or cold places, such as in a closed car in summer or winter conditions, reduces the capacity and lifetime of the battery. For the best results, try to use the device between -20°C and +55°C (-4°F and 131°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

PERSONAL MEDICAL DEVICES

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter when required, especially when posted in hospitals and airplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions

at gas stations or other areas with ammable atmosphere

or when close to electro-explosive devices.

CHILD SAFETY

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

WARNING

It is not allowed to connect any external devices to all ports/interface (USB, XPand and SecureAudio Connector) in Hazardous area.

BATTERY USAGE

Sonim XP5s phone comes with a removable battery. For any battery related queries, contact Sonim customer support.

• Use only a Sonim XP5800 certied battery that is designed for this phone model.

• The use of other batteries may void the warranty terms of your phone and cause damage.

• It is recommended to protect the battery from extreme temperature environments and moisture.

• Please keep the battery out of the reach of children.

INSERTING THE BATTERY

1. UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in a counter clockwise direction (as shown in the

gure). Sometimes,

the battery cover may be tight and some extra effort is required to open it. You can use the screwdriver provided to open the screws.

EMERGENCY CALLS

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

SAFETY GUIDELINES / BATTERY USAGE

2. LIFT THE COVER

Lift the back cover to reveal the battery slot.

3. INSERT BATTERY

Insert the battery

and ush into the

battery slot such that the three metallic contacts at the top of the battery are aligned with the metallic contacts within the battery compartment.

4. CLOSE COVER

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.

1. INSERT CHARGER

Insert the charger plug into a power outlet.

2. CONNECT TO THE PHONE

The charging port is located in the lower side of the phone, below the back cover. Insert the charger connector to the charging port.

3. CHARGING ANIMATION/ICON

• If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed.

• If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged.

• Once the battery is fully charged, charging animation is displayed and a pop-up is displayed “Battery is full Please unplug the charger”.

CHARGING THE BATTERY

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile

for 5 hours before you use your mobile phone for the rst

time.

Only the power supplies with outputs meet the SELV requirements can be used for charging. The maximum allowable input voltage for the phone is 9v.

There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.

YOUR SIM CARD

Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

REMOVING THE BACK COVER

1. UNSCREW COVER

To open the battery cover, rotate both the battery cover screws in counter clockwise direction (as shown in

the gure).

BATTERY USAGE

INSERTING MEMORY CARD

2. LIFT THE COVER

Lift the back cover to reveal the battery slot.

3. USE SONIM

SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

INSERTING THE SIM CARDS

1. UNSCREW COVER

Use the included screwdriver to unscrew the two battery cover screws on the back of the phone.

1. SLIDE THE SILVER CLIP

Slide (push forward) and lift the silver clip over the designated slot located beside the SIM card slot. (as

shown in the gure).

2. PLACE THE

MEMORY CARD

Place the memory card in the designated slot and close the silver clip. (as shown

in the gure).

3. USE SONIM

SCREWDRIVER

You can use the Sonim provided screwdriver tool to open the screws.

2. LIFT THE COVER

Remove the battery cover and the battery.

3. INSERT SIM CARD

Open either SIM card tray, insert SIM card and lock SIM card tray into place.

BATTERY USAGE

WARNING

ONLY THE BATTERY CAN BE REPLACED in NON-HAZARDOUS LOCATION.

VERIFYING AND OPTIMIZING BATTERY USAGE

You can check the battery usage status and also close some applications to save battery power. In the all application screen, select Settings ( ) > Device > Battery ( ).

The current battery level (charging or not charging) is displayed on the top of the screen. The discharge graph on the top of the screen shows the battery level over time since you last charged the device, and how long you have been running on battery power.

The list at the bottom of the screen shows the breakdown of battery usage for individual apps and services. Select any listed items to view more details. The details screen for some apps includes buttons that allow you to adjust settings affecting power usage, or stop the application completely.

If you stop some apps or services, your device may not work correctly.

TIPS TO EXTEND THE BATTERY LIFE

Follow these tips to extend your phone’s battery life.

• If you are not using Wi-Fi, Bluetooth, or GPS, use the Settings to turn them off. The GPS setting is located in Settings > Personal > Location.

• Set screen brightness to Low and set a shorter Sleep timeout (15 seconds). The display settings are located in Settings > Device > Display.

• If you are travelling and do not have access to mobile data or Wi-Fi network, switch to Airplane mode. Select Airplane mode from Quick Settings.

GETTING STARTED

WHAT IS IN THE BOX?

The list of items in the Sonim XP5s phone box are:

• Sonim XP5s

• Battery

• Wall Charger

• USB-C Cable

• Screwdriver

• Quick Start Guide

PHONE SPECIFICATIONS

FEATURE DESCRIPTION

Chipset Qualcomm MSM8920

Band GSM: 850/900/1800/1900MHz

UMTS: I/II/IV/V/VIII

LTE: B1/B2/B3/B4/B5/B7/B8/B12/

B13/B14/B25/B26/B28/B30/B38/ B41/B66

Antenna MIMO antenna for LTE

Wi-Fi Support 802.11 a/b/g/n/ac/e/k/r/h

Support max 10 connections hotspot

Memory 16GB eMMC 5.1/ 2GB LPDDR3

CONNECTIVITY

Bluetooth BT4.x with BLE

Languages Supported

Capacity(mAh) 3180mAh, removable Li-ion

Battery Life Standby: up to 675 hours

PHYSICAL CHARACTERISTICS

Ambient temperature

Size 141mm x 63.9 mm x 23mm

English and Spanish

Talk time: up to 21 hours Music playback: up to 11 hours Video playback: up to 8 hours Web browsing: up to 18 hours

-20ºC to +55ºC

BATTERY USAGE / GETTING STARTED

FEATURE DESCRIPTION

Weight approx. 260 gms

Dedicated keys PTT Key/Power Key/Volume key

(Up and Down)/Speaker key/ Emergency key

Ports Water-proof USB2.0 type-C, High

Speed, OTG

DISPLAY

Size 2.64”

Resolution

320x432 Transmissive

Outdoor Visibility

Yes

Capacity 262K colors

Brightness 400

AUDIO

Microphone 3 Mics with noise cancellation

Speaker Front Dual Loud Speaker, Support

HD voice and wideband

MULTIMEDIA

Audio Formats AMR-NB, AMR-WB, AAC, AAC+,

AAC+V2, MP3,V-SELP, AMR

12.65, AMR 6.6,

Video Formats 3GP,MP4, WMV, AVI, MOV,

MPEG-2, MPEG-4,H.263, H.264, H-265

Image Formats JPEG

Graphic Formats

JPEG, PNG, and BMP

FM Radio Yes

Camera 5MP FF Rear camera, No front

camera

LED Torch Light Yes, also used for camera ash

GETTING STARTED

USING YOUR SONIM XP5s

20 1921

1. Sonim XPand Connector

2. Microphones

3. USB-C

4. Volume Up / Down

5. PTT Button

6. App Tray

7. Options

8. Clear

9. Answer / Accept

10. Voicemail (Press and Hold)

11. Lock / Unlock Keypad (Press and Hold)

12. Select / Center key

13. Navigation

14. End / Reject / Power On & Off (Press and Hold)

15. Speakerphone

USING YOUR SONIM XP5s

16. Back

17. Display

18. Battery Level Indicator

19. Notication Bar

20. Receiver

21. LED Notication

22. Sonim SecureAudio Connector

23. Emergency Button

24. Charging Pins

25. Battery Under Door

26. SIM Card Slots Under Battery

27. Memory Card Slot Under Battery

28. Battery Door

29. Rear Flash

30. Rear Facing Camera

SWITCHING ON THE PHONE

Press and hold ON/OFF Red button for 2 seconds.

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

Ensure that a valid SIM card is inserted in your phone.

SETTING UP YOUR PHONE

For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.

When you power ON the phone for the rst time, a Welcome screen is displayed.

To set up your phone, select Start and follow the instructions as shown on the screen.

Press OK on welcome guide to a use the phone.

MANAGING HOME SCREEN

After you complete the phone setup, the home screen is displayed. The home screen is the beginning point to access all the device’s features.

1. Alert

Notications

2. Service

Indicator and Signal Strength bar

3. Battery

charge indicator

4. Home

screen

KEY DESCRIPTION

The navigation keys are located below the display screen.

KEYS DESCRIPTION

Back:

Opens the previous screens in the working sequence till the home screen is displayed. Once the home screen is displayed, it remains there even when you press the back key.

Menu:

• Always positioned in the center of the keypad. Select to view all the applications and device settings.

• Long press (for 2 seconds) to enable torch light.

• Double press in unlock condition to launch Recent screen.

Options:

Displays the options for the currently active screen.

Clear:

Clears the entered text and deletes the

selected le.

Speaker:

You can place the call on speaker and the icon is enabled only when call is on the speaker.

For better result in a nosiy environment, hold the device 10-15 cm away from your mouth while speaking on a speaker mode.

The Notications on the top of the display screen

provides details about various notications such as

missed calls, new messages and missed alarms.

The System Icons on the top right side of the screen display the current device status such as wireless and network connection strength and battery level.

USING YOUR SONIM XP5s

NOTIFICATION BAR ICONS

The icons displayed at the top of the screen provides information about the status of the device. The details such as battery charge status and data service are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and call forward (only if Always forward is enabled) and Wi-Fi connectivity are displayed, if the feature is activated.

ICONS DESCRIPTION

Notication icon

ICONS DESCRIPTION

Headset connected

Missed Events notitifcation

Flight mode activated

Error/information notication - attention

required

Screenshot captured

Music is played

Battery level indicator

Battery charging in progress

No signal

Signal strength

No SIM card

4G LTE network connected

Wi-Fi connected

Bluetooth activated

Call in progress

Speaker icon

FM Radio

Missed call

PHONE OPERATIONS WITHOUT SIM CARD

You can perform the following operations without inserting a SIM card in your phone.

• Make an emergency call.

• View and modify all settings except few data usage and mobile network related settings.

• Activate and share les through Bluetooth.

• Access the Internet using Wi-Fi conectivity.

• Access your phonebook, File explorer multimedia les, all tools and applications.

• View and modify your prole settings.

Device storage space is running out

Warranty Registration icon

PTT Available status icon

PTT Ofine status icon

PTT Do Not Disturb icon

CAPTURING A SCREENSHOT

New SMS or MMS

Alarm activated

Silent mode activated

Vibration mode activated

You can take the screenshot of the current screen and it is stored in your phone’s gallery. To take a screenshot:

1. Ensure that the image to be captured is displayed on

the current screen.

2. Press the Power and Volume down button

simultaneously. The screenshot is captured and stored in the gallery. A screen Capture ( )

USING YOUR SONIM XP5s

+ 30 hidden pages