Sonim XP 5 User Manual
USER
GUIDE
SONIM XP5
English
1
Copyright © 2015 Sonim Technologies, Inc.
SONIM and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trademarks of the
respective owners with whom they are associated.
Disposal of Old Electrical and Electronic Equipment
This symbol indicates that within the
countries in the European Union, this
product, and any enhancements marked
with this symbol, can not be disposed
as unsorted waste but must be taken to
separate collection system at their end-oflife.
Disposal of Battery
Please check local regulations for disposal
of batteries. The battery should never be
placed in municipal waste. Use a battery
disposal facility if available.
Guideline for Headphone and Earphone
To prevent possible hearing damage,
please do not listen at high volume levels
for long periods.
2
General Information———————— 7
Phone Models Covered
Sonim Support Information
Safety Guidelines———————— 8
SAR Information
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Child Safety
Emergency Calls
Battery Usage Guidelines———————— 13
Battery Usage
Charging the Battery
Verifying and Optimizing Battery Usage
Tips to Extend the Battery Life
Getting Started———————— 15
What Is In the Box?
Phone Specications
Contents
Your Sonim XP5———————— 16
Switching On
Setting Up Your Phone
Managing Home Screen
Notication Bar Icons
Phone Operations Without SIM Card
Setting Up and Using Lock Screen
Changing the Wallpaper
Taking a Screenshot
Text Entry Options
To change Input language
To Enter a Word
Keypad Functions
Managing Phone Settings———————— 25
Time and Date Settings
Language and Input Settings
Display Settings
Power Saving Settings
Connecting a PC Using USB Connection
Viewing Device Details
Optimizing Memory Usage
Managing Wireless and Network
Settings———————— 28
Connecting to Wi-Fi Network
Connecting to Bluetooth Devices
Optimizing Data Usage
Activating Airplane Mode
Setting Up Tethering & Portable Hotspot
Setting Up Wi-Fi Hotspot
Activating Bluetooth Tethering
Managing Mobile Network
Managing Personal and System
Settings———————— 31
Managing Security Settings
Locking Your Screen
Encrypting Phone Data
Locking Your SIM Card
Managing Credential Certicates
Protecting Your Phone from Harmful Applications
Managing Personal and System
Settings———————— 32
Location Access
Apps Accessing Your Location
Backup/Restore Your Data
Managing Contacts———————— 33
Add a New Contact
View the Contact Details
Sending a Message from Contacts
Dialing a Number from Contacts
Editing the Contact Details
Importing SIM Card Contacts to Phone
3
Exporting Phone Contacts to SIM Card
Exporting Phone Contacts to Storage
Managing Contact Settings
Managing Phonebook Settings
Searching Contacts
Deleting a Contact
Managing Calls———————— 36
Making a Call
Dialing a Number via Contact
Adding a Contact from Phone Screen
Viewing Call History
Deleting Call History
Managing Call Settings
Changing Ringtones and Master Volume
Editing Quick Responses
Activating Vibrate Mode
Managing Fixed Dialing Numbers
Call Forwarding
SIP Accounts
Use Internet Calling
Contents
Sending Messages———————— 39
Sending SMS/MMS Messages
Managing Message Settings
Deleting Messages
Emergency Alerts
Using the Phone Keypad———————— 42
Enter and Edit Text
Phone Dictionaries
Installing and Accessing Push-To-Talk
Services———————— 43
Activating PTT Using Wi-Fi
Enhanced PTT Users Advanced Setting
Creating PTT Contacts———————— 45
Adding Contacts from Native Phonebook
Adding Contacts by Manual Input
Creating New PTT Groups———————— 48
Making PTT Calls to Individuals and
Groups———————— 49
Making a PTT Call to an Individual
Making a PTT Call to a Group
Making a Quick Group Call
Editing PTT Contact
Managing PTT Groups and
Contacts———————— 53
Deleting PTT Contact
Editing PTT Group
Deleting PTT Group
Adding a Favorite Contact
Managing PTT Presence———————— 58
Adding a Favorite Group
PTT Presence Status Change
Managing Alerts———————— 60
Sending Personal Alert
PTT Presence Status ———————— 62
Receiving Personal Alert
Missed call Alert
PTT Settings———————— 65
Logout of PTT Service———————— 68
Installing and Using Applications———————— 69
Camera
Calendar
Alarm
Clock
Calculator
Sound Recorder
Music Player
4
End User License Agreement———————— 71
License
Comprehensive 3-Year Warranty
Warranty Registration Application
Our Warranty
What We Will Do
Phone Care
Conditions
Accessories
Federal Communication Commission Interference
(FCC) Statement———————— 75
FCC Statement
FOR PORTABLE DEVICE USAGE (<20cm from body/
SAR)
Industry Canada (IC) Statement———————— 77
IC Statement
FOR PORTABLE DEVICE USAGE (<20CM FROM
BODY/SAR)
Contents
Règlement IC———————— 78
Règlement IC
FOR PORTABLE DEVICE USAGE (<20cm from body/
SAR needed)
Index———————— 79
5
Please register your phone at www.sonimtech.com/register, to receive product information and updates.
Sonim devices are covered by a 3-year comprehensive warranty. The removable battery is covered by a
1-Year limited warranty. For more information related to the warranty, please refer to the warranty section
“Comprehensive 3-Year Warranty” on page 71.
6
Congratulations on the purchase of a Sonim XP5 mobile
phone. This phone is an LTE phone enabled handset with
quad-band capabilities and has an intuitive, feature-rich
user interface, which allows you to make the best use of
the offered functions.
Phone Models Covered
This user guide covers the Sonim XP5 phone with the
model number XP5700. The model name can be read on
the phone label under the battery.
Sonim Support Information
For additional product and support information,
visit www.sonimtech.com.
Options Commonly Used Across Menu Items
The following are common actions used across various
menu items:
OK Conrms an action. Use the Center
General Information
BACK Use this key to display the previous
MENU Moves the current working application to
RECENT Displays the thumbnails of the applications
navigation key to perform this function.
screen.
the recent applications list/background
and displays menu screen.
that you have worked on recently. To
remove any application from this list,
Select Remove from list from option.
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Please read and understand the following safety guidelines before you use the phone. These guidelines provide details
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at
fuel depots, chemical plants or where blasting operations are in progress.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and
near medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the battery to high temperatures (in excess of 55°C).
8
Safety Guidelines
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop
first. Use hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices, such as pacemakers and
hearing aids.
Use only Sonim XP5 approved charging equipment to charge your phone and avoid damage to
your phone.
The symbol of the crossed-out wheeled bin indicates that this product, and any enhancements
marked with this symbol, cannot be disposed as unsorted waste but must be taken to separate
collection systems at their end-of-life.
Safety Guidelines
Ensure that only qualied persons install or repair your phone.
The Sonim XP5 is water-proof and can be submerged to 2 meters for 1 hour.
• The rubber cover of the charging connector and audio connector must be properly connected
to avoid deposits of water drops on these connectors when the phone is immersed in water.
• Water droplets may condense under the display cover if the phone is immersed in water with
signicant drop in temperature. This does not indicate water leakage. The droplets disappear
at room temperature.
The Sonim XP5 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or
unbreakable if subjected to overwhelming impact. For best results and long product life, one should
protect the Sonim XP5 from salt water, dust and strong impacts.
9
SAR Information
The Sonim XP5 has been certified in compliance with
the Government’s requirements for exposure to Radio
Waves.
When communicating over the wireless network, the
mobile phone emits via the radio frequency waves and
low levels of radio energy. The Specic Absorption Rate,
or SAR, is the amount of RF energy absorbed by the
body while using the phone and is expressed in watts/
kilogram (W/kg).
Governments around the world have adopted
comprehensive international safety guidelines, developed
by scientic organizations, for example, ICNIRP
(International Commission on Non-Ionizing Radiation
Protection) and IEEE (The Institute of Electrical and
Electronics Engineers Inc.). These guidelines establish
permitted levels of radio wave exposure for the general
population.
Tests for SAR are conducted using standardized methods
with the phone transmitting at its highest certied power
Safety Guidelines
level in all used frequency bands.
SAR Data Information for residents in the United
States and Canada
The limit recommended by ICNIRP is 1.6 W/kg averaged
over one (1) gram of tissue.
The highest SAR value for the Sonim XP5700 phones
when tested by Sonim for use:
• By the ear is 1.31 W/1kg.
• Worn on the body is 1.26 W/1kg provided that the
phone is used with a non-metallic accessory with
the handset at least 1 cm from the body, or with the
original Sonim accessory intended for this phone
and worn on the body.
HAC Rating
The FCC has created a rating system for cellular phones
regarding their HAC-related performance. This rating
helps consumers with hearing disabilities to nd phones
that work well with their hearing aid devices. The HAC
rating and measurement procedure are described
in the American National Standards Institute (ANSI)
C63.19:2011.
ANSI C63.19 contains two rating standards: an “M” rating
from 1 to 4 for hearing aids operating in microphone
mode, and a “T” rating from 1 to 4 for hearing aids
operating in telecoil mode.
M-Rating stands for Microphone rating and indicates
the amount of reduction of RF interference between the
telephone and the hearing aid in acoustic coupling mode
(also called microphone mode).
Phones rated M3 or M4 meet FCC requirements and
generate less interference to hearing devices set in
microphone mode.T-Rating stands for Telecoil rating and
represents inductive coupling with hearing aids that are
operating in telecoil mode. A telecoil is a small piece of
tightly wrapped wire, built into some hearing aids. While
the microphone of a hearing aid picks up all sounds, the
telecoil only picks up an electromagnetic signal from the
telephone. Thus, users of telecoil-equipped hearing aids
are able to communicate over the telephone without the
amplication of unwanted background noise.
Phones rated T3 or T4 meet FCC requirements and
generate less interference to hearing devices set in
telecoil mode.
A combination of M-rating and T-rating denes the
nal HAC rating and is a deciding factor in selecting
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cellular phones for people with hearing problems. A HAC
compliant phone could be rated:
• M3/T3
• M3/T4
• M4/T3
• M4/T4
These ratings assist hearing device users to nd
phones that are compatible with their hearing devices.
Ratings are shown on the phone’s box or label. The
ratings are not guaranteed for suitability. The results
vary depending on the individual’s hearing loss and the
immunity characteristics of the used hearing device, i.e.
its resistance to interference. The best way to evaluate
the suitability of the phone is to try it with the intended
hearing aid device.
Sonim XP5 has been tested for hearing aid device
compatibility and complies with the Federal
Communications Commission (FCC) requirements. Sonim
XP5 is rated M3/T4.
Safety Guidelines
Avoid High Temperatures
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to keep the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
Battery Disposal
Do not dispose of batteries in a re as they may explode.
Batteries may also explode if damaged. Dispose of
batteries according to local regulations and recycle when
possible. Do not dispose as household waste. Do not
dismantle, open or shred cells or batteries. In the event of
a battery leak, do not allow the liquid to come in contact
with the skin or eyes. In the event of leak or a hazard
seek medical help immediately.
Personal Medical Devices
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals
and airplanes. Equipment used in these places may
be sensitive to radio waves emitted from the device
and adversely affect their operation. Also, observe
restrictions at gas stations or other areas with ammable
atmospheres or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could
hurt themselves or others, or could accidentally damage
the mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
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detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
Safety Guidelines
12
Battery Usage
Sonim XP5 phone comes with a removable battery. For
any battery related queries contact Sonim customer
support.
Charging the Battery
We recommend that you charge your mobile phone for 4
hours before using for the rst time.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
3 Charging Animation/Icon
If the battery is being charged when the
phone is switched off, a battery charging
animation with charged percentage is
displayed.
If the battery is being charged while the
phone is switched on, the battery charge
icon on the home screen shows animation
indicating that the battery is being
charged. After the phone is fully charged,
the battery full pop-up is displayed and
you can disconnect the charger from the
phone.
1 Insert Charger
Insert the charger plug into a power outlet.
Battery Usage Guidelines
2 Connect to Phone
The charging port is located in the lower
side of the phone, below the back cover.
Insert the charger connector to the
charging port.
Verifying and Optimizing Battery Usage
You can check the battery usage status and also close
some applications to save battery power. In the menu
screen, select Settings ( ) > Battery ( ).
The current battery charge status (charging or not
charging) and the charge level details are displayed on
the top of the screen.
The discharge graph on the top of the screen shows the
battery level over time since you last charged the device,
and how long you have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. The
details screen for some apps includes buttons that allow
you to adjust settings affecting power usage, or stop the
app completely.
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Tips to Extend the Battery Life
Follow these tips to extend your phone’s battery life.
• If you are not using Wi-Fi, Bluetooth or GPS, use the
Settings to turn them off. The GPS setting is located
in Settings > Location.
• Set screen brightness to Low and set a shorter
Sleep timeout (15 seconds). The display settings are
located in Settings > Device > Display.
• If you are travelling and do not have access to
mobile or Wi-Fi network, switch to Airplane mode:
From Home screen press Options key and choose
select Airplane Mode from Quick settings.
Battery Usage Guidelines
14
What Is In the Box?
The list of items in the Sonim XP5 phone box are:
• Sonim XP5 phone with removable battery
• Quick Start Guide
• USB Data Cable
• Wall Charger
Phone Specifications
Feature Description
Memory
Wireless Wi-Fi - 802.11 a/b/g/n/r with hotspot
Getting Started
Connectivity Charger port name: 5 pins water-proof
Battery 3180mAh (4 pins) embedded
Total Memory: 4GB
Total User Storage: 1.8 GB
function (Max. 5 connections)
Bluetooth 4 + LE
magnetic USB 2.0
3.5 mm headphone jack
Standby: 25 days
Talk time: 25 hours
Music playback: up to 59 hours
Video playback: up to 8.5 hours
Web browsing: up to 7.5 hours
15
Sonim XP5 Phone
Headset port
Loudspeaker
Your Sonim XP5
Press and hold to access voicemail
Notication LED
Volume Up button
Volume Down button
Navigation keys
Options
Clear
Call/Accept
Press and hold to lock the keypad
Microphone
Receiver
Display screen
Menu
Back
Torch
Call End/Reject
Long press for Power ON/OFF
OK
Charger/USB port
16
Switching On
Press and hold ON/OFF (red key) for 2 seconds.
When the phone is switched on, it tries to register with
the network. After successful registration, the name of
the service provider is displayed.
Ensure that a valid SIM card is inserted in your
phone.
Setting Up Your Phone
For instructions on using your phone’s buttons, charger,
battery, and other hardware features, check the printed
Quick Start Guide provided along with your phone.
When you power ON the phone for the rst time, a
Welcome screen is displayed.
• To choose the language, select Options key >
Settings > Language & Input > select Language.
Your Sonim XP5
• To set up your phone, select Start and follow the
instructions as shown on the screen.
Managing Home Screen
The home screen is the beginning point to access all the
device’s features.
1
The navigation keys are located below the display screen.
2
Key Description
1. Notifications
3
2. Service indicator
and Signal
strength indicator
3. Battery charge
4
indicator
4. Home screen
Back - Opens the previous
screens in the working
sequence till the home screen
is displayed. Once the home
screen is displayed, it remains
there even when you press
the back key.
Menu Short press brings the
Application menu screen.
Long press displays recently
used application list.
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Key Description
Options - displays the
options for the currently active
screen.
Clear - Clears the entered
text.
Icon Description
Notication icon
Battery level indicator
Torch - Long press turn ON./
OFF the ashlight.
The Menu Option (
favorites tray in Home screen. Press OK Key to select to
view all the applications.
The Notications bar on the top of the display screen
provides details about various notications such as
missed calls, new messages, and missed alarms.
Your Sonim XP5
The System Icons on the right side of Notication bar
the current device status such as wireless and network
connection strength and battery level.
) is positioned in the center of the
Notification Bar Icons
The icons displayed at the top of the screen provides
information about the status of the device. The details
such as battery status and data service are displayed
when the phone is in standby mode. Other indicators
such as Bluetooth connectivity status, airplane mode,
alarm and call forward (only if Always forward is enabled)
and Wi-Fi connectivity are displayed, if the feature is
activated.
Battery charging in progress
No signal
Signal strength
No SIM card
Roaming
4G LTE network connected
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Icon Description
HSPA or UMTS network connected
Icon Description
Silent mode activated
Your Sonim XP5
GPRS network connected
EDGE network connected
Wi-Fi connected
Bluetooth activated
Call in progress
Missed call
New SMS or MMS
Alarm activated
Vibration mode activated
Airplane mode activated
Error/information notication - attention
required
Screenshot captured
19
Music is played
Device storage space is running out
PTT Available status icon
PTT Ofine status icon
Icon Description
PTT Do Not Dusturb status icon
Phone Operations Without SIM Card
You can perform the following operations without
inserting a SIM card in your phone.
• Make emergency calls.
• View and modify all settings except Data usage and
mobile network related settings.
• Activate and share les through Bluetooth.
• Activate and access the Internet, and all your
synced accounts using Wi-Fi connectivity.
• Access the Internet using Browser or other
Your Sonim XP5
application over Wi-Fi data connectivity.
• View and modify your prole settings.
Setting Up and Using Lock Screen
You must lock your phone to protect it from unauthorized
access.
1. From the Home screen, select Options key >
System settings or select Menu > Settings ( ).
2. Scroll down and select Security, located under
Personal settings.
3. Select Screen lock and select one of the following
options to congure phone:
• Press and hold * key.
• PIN: When enabled, enter you own PIN value.
When the phone is locked, unlock it using the
PIN.
When the phone is locked, you can answer an
incoming call, without unlocking the phone.
Changing the Wallpaper
You can set an image or a photo stored in your phone as
your home screen wallpaper. To change the wallpaper,
select from one of the following Wallpaper collections.
1. From the home screen, select Options key >
Wallpaper. Select Choose wallpaper from the
popup.
• Gallery: includes photos and screenshots
taken using the phone’s camera.
• Wallpapers: includes images that are pre-
loaded with the phone.
Taking a Screenshot
You can take the screenshot of the current screen and it
is stored in your phone’s gallery. To take a screenshot:
1. Ensure that the image to be captured is displayed
on the current screen.
2. Press the Power and Volume down button
simultaneously. The screenshot is captured and
stored in the gallery. A screen Capture icon ( ) iis
also displayed on the My Notications/Notifcation
bar on top of the screen.
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Text Entry Options
When you enter the text message, you can change the
text entry options by pressing the # key. The current text
entry options are displayed in the top bar.
The various text entry options are:
• ABC: Enter all the text in upper case.
• Abc: Enter the rst letter of the sentence in upper
case.
• abc: Enter all the text in lower case.
• 123: Enter the numbers.
• T9ENG: Enter the text based on the T9 dictionary.
All the letters are in upper case (capitalized).
• T9eng: Enter the text based on the T9 dictionary. All
the letters are in lower case.
To change Input language
Your Sonim XP5
Long press # key while in a text editor and choose the
input language.
To Enter a Word
1. Start by pressing the numeric keys from 2 through 9
only once for the required letter.
Ex 1: To enter the word Good, press 4-6-6-3. The
word displays on the screen as you type.
Ex 2: To enter the word Hello, press 4-3-5-5-6. The
word displays on the screen as you type.
2. If the word does not display correctly, press right
navigation key to scroll through alternative word
choices. Press either the center navigation key or 0
key to accept the word.
To Insert a Number:
1. Press the key labeled with the number you want and
use the navigation key to scroll to that number as
above.
2. To insert a symbol, press ad hold the numeric key
1 and use the navigation key to scroll and select a
symbol.
The different methods to enter the text:
• T9EN: Enter the text based on the T9 dictionary. All
the letters is in upper case (capitalized).
• T9En: Enter the text based on the T9 dictionary.
Only the rst letter of the paragraph is in upper case
(capitalized).
• T9en: Enter the text based on the T9 dictionary. All
the letters are in lower case.
21
Keypad Functions
The following table displays the various keys and the corresponding functions they perform:
Keypad key Operations
• Press to end a call.
• Press to wake up display.
• Press to reject an incoming call.
CALL END/REJECT/ON/OFF
CALL/ACCEPT/SEND
• Press and hold to power ON/OFF the device.
• Press to answer an incoming call.
• After entering a phone number, press to make a call.
• Press while in Standby mode to access last received or dialed call list.
BACK
Your Sonim XP5
MENU(OK)/RECENT
CLEAR
• Present above the Torch key. Press this key to go back to the previous screen.
• You can press till you reach the Home screen.
• Press to see the Main menu.
• Press and hold to see the recent applications.
• Press to clear the entered text.
• Press to delete a selected file.
22
TORCH
OPTION
OK KEY (CENTER)
• Press and hold to enable the flashlight.
• Press to see the list of operations that can be done on current application.
• Press to perform a specic operation on a selected application.
23
Your Sonim XP5
NAVIGATION KEYS
ALPHA-NUMERIC KEYS
• Press to navigate in up, down, left and right directions.
• Press the required keys (0-9) to enter the desired phone number and press to
make a call.
• Enter text while in the text editor.
• Press and hold in standby mode to access your Voicemail.
• Press and hold to insert symbols while in the text editor.
• Press and hold to display ‘+’ used for dialing an international number, while in
standby mode.
• On editor screen, press 0 to get a blank space in T9 or normal mode.
Your Sonim XP5
• Press or press and hold to change the language, while entering the text.
• Press and hold to lock/unlock the keypad.
• While entering text, press to switch between various input modes.
• Press and hold to list various input modes while entering the text.
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