Sonim XP3300-E-R1, XP3300-A-R1 User Manual

USER

GUIDE

SONIM XP3300 FORCE

English

SONIM and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade- marks of the respective owners with whom they are associated.

Disposal of Old Electrical and Electronic Equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

Disposal of Battery

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

Contents

General Information————————7

Phone Models Covered Network Services Sonim Support Information Use the Guide Effectively Options Commonly Used across Menu Items

Your Safety Guidelines————————9

Battery Performance Battery Replacement Avoid Short Circuit Avoid High Temperatures Battery Disposal Personal Medical Devices Child Safety Emergency Calls SAR Information

Getting Started————————14

Getting Started Battery Usage Inserting the Battery Removing the Battery Charging the Battery Set Battery Alert Your SIM Card Inserting the SIM Card Removing the SIM Card Switching On Home Screen Key Shortcuts in Home Screen Basic Settings Keypad Functions

Your Sonim XP3300 FORCE Phone————————26

Your Sonim XP3300 FORCE Phone Main Menu Main Menu Icons

Home Screen Indicators Key Operations without Your SIM Card

Calls————————30

Calls Dial a Number Dial an International Number Dial a Number via Names Dial a Number via the Call History Managing Call History Call Timers Call Settings Auto Answer Anykey Answer Call Waiting Caller ID Call Forwarding Call Barring Fixed Number Dialing Advance Settings Receive a Call Recording a Call

Settings————————34

Settings Phone Settings Dedicated Key Hearing Aid Compatibility (HAC) Network Settings A-GPS Security Settings Restore Factory Settings

Managing Your Files————————39

Managing Your Files Managing Contacts Add a New Contact View the Contact Details

Sending a Message from Contacts Sending SMS Sending MMS Dialing a Number from Contacts

Managing Contacts————————42

Edit the Contact Details Delete Contact Copy Numbers between Phone and SIM Move Numbers between Phone and SIM Sending Contact Send Contact by e-mail Selecting Multiple Contacts Caller Groups Phonebook Settings Searching Contacts

Messages————————46

Messages Write Message Manage Your Messages Inbox Drafts Outbox Sent Messages Email Messages Conguring Email Accounts Send and Receive Write Email Email Inbox Email Outbox Email Sent Email Draft Clear Emails Delete Marked Emails Broadcast Messages Templates Message Settings

SMS Settings MMS Settings Voicemail Server Text Input Mode

Proles————————55

Proles Sound Settings

Tools————————57

Tools Calendar Alarm Calculator Unit Converter World Clock Sound Recorder Notes Typical Stopwatch Text Reader TF-Card back-up SIM Card Menu

Applications————————60

Java Network Prole Settings Application Manager Opera Mini Installing Java Application from WAP Installing Java Application from SD Card City Cruiser

WAP Browser————————61

WAP Browser

Connectivity————————62

Connectivity Sending Data via Bluetooth Receiving Data via Bluetooth

Contents

USB Function

Camera————————65

Camera Camera Options

Music————————66

Music Media Player FM Radio

Hardcoded Shortcuts————————68

Hardcoded Shortcuts

Micro SD Card————————69

Micro SD (Secure Digital) Card Inserting Micro SD Card into the Phone

Wired Headset————————70

Wired Headset During Calls

PC- TOOLS————————71

PC-Tools Installation of PC-Tools Using PC-Tools with XP3300 FORCE Phone

End User License Agreement————————72

Comprehensive 3 Year Warranty Our Warranty What We Will Do

End User License Agreement————————73

Phone Care Conditions

FCC————————75

FCC Statement

Declaration of Conformity————————76

Declaration of Conformity

Index————————77

• Make sure to register within 30 days from date of purchase to activate and take advantage of this Comprehensive Product Warranty. Sonim reserves the right to refuse warranty service otherwise.

• Refer to www.sonimtech.com/support for further details.

Congratulations on the purchase of a Sonim XP3300™ FORCE mobile phone. This phone is a GSM/GPRS/EDGE enabled handset with quad-band capabilities and has an intuitive, feature-rich user interface, which allows you to make the best use of the offered functions.

Phone Models Covered

This user guide covers two Sonim XP3300 FORCE™ phone models: XP3300-E-R1 and XP3300-A-R1. These two models contain an identical scope of features and utilize the same set of RF bands: GSM 850, GSM 900, DCS 1800 and PCS 1900 MHz bands. They differ only in the optimization of their antennas:

• Sonim XP3300-E-R1 (Optimized for GSM 900 and DCS 1800 MHz bands)

• Sonim XP3300-A-R1 (Optimized for GSM 850 and PCS 1900 MHz bands)

The model name can be read on the phone label under the battery. In this User Guide, both models are referred to as Sonim XP3300 FORCE, except for the few places where information corresponding to a specific model (that is, XP3300-A-R1 or XP3300-E-R1) can be found.

Network Services

These are additional services that you can avail through your network service provider. To make the best of these services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider.

Sonim Support Information

For additional product and support information, visit www.sonimtech.com.

Use the Guide Effectively

Familiarize yourself with the terminology and symbols

used in the guide to help you use your phone effectively.

HOME SCREEN This is the screen displayed when

the phone is in idle condition.

PRESS Means to press and release a key

immediately. For example, Press 2 means that you press the key on the keypad that is labelled with the numeral 2 and the alphabets “ABC”.

SELECT Means to either press the Left

or Right Selection Key to apply the command indicated at the bottom of the screen. The Center navigation key can also be used to select options. For example, if this guide says Select Menu

> Messages > Write message,

you must press the Left Selection Key to select Menu, scroll to Messages and press the Left Selection Key, scroll to Create message and press the Left Selection Key. To return to the previous screen, press the Right Selection Key.

General Information

PRESS & HOLD Means to press and

hold a key for 2 seconds before releasing the key. This action is typically used when trying to switch on/off the phone or when using shortcut keys to access specic functions. For example: press and hold 1 to access voicemail.

MENU OPTIONS Press Options to display

menu options on the screen. The selection keys are used to accomplish the indicated option.

SELECT MENU Means to press the Left

Selection Key to select the Menu option or press the Menu key (centre) for the same result.

A MENU ITEM SUFFIXED WITH THREE DOTS (…)

Means more options are available but only one has been mentioned in the guide.

Signies a Note.

Options Commonly Used across Menu Items

The following are common actions used across various menu items:

BACK Displays the previous

screen. Use the Right Selection Key to perform this function.

CLEAR Deletes data character by

character. Use the Right Selection Key to perform this function.

OK Conrms an action. Use

the Left Selection Key or the Menu key to perform this function.

CLEAR KEY Use this key to delete

while editing a message or delete a selected item in a list.

BACK KEY Use this key to display the

previous screen.

General Information

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the battery to high temperatures (in excess of 60°C).

Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop first. Do not speak into a hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP3300 FORCE approved charging equipment to charge your phone and avoid damage to your phone.

Your Safety Guidelines

Ensure that only qualied personnel install or repair your phone.

The Sonim XP3300 FORCE is water-proof and can be submerged to 2 metres for 30 minutes.

• Ensure to properly close the rubber cover of the charging connector and audio connector, to avoid deposits of water drops on these connectors, when the phone is immersed in water.

• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP3300 FORCE is dust-resistant, rugged and shock-resistant. However, it is not dustproof or un-breakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP3300 FORCE from salt water, dust and strong impacts.

Make back-up copies of important information stored in your phone or maintain a written record.

Your Safety Guidelines

Battery Performance

A rechargeable battery powers your device. Use the battery only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display or before any calls can be made. The full performance of a new battery is achieved only after three to four complete charge and discharge cycles. The battery can be charged and discharged hundreds of times but it will eventually wear out. Unplug the charger from the electrical plug and the device when not in use. Ensure that you do not leave the fully charged battery connected to a charger. If left unused, a fully charged battery will lose its charge over time.

Battery Replacement

When the talk and standby times are noticeably shorter than normal, replace the battery with an original Sonim battery. If a replacement battery is being used for the rst time or if the battery has not been used for a prolonged period, it may be necessary to connect the charger and then disconnect and reconnect it to begin charging the battery.

Avoid Short Circuit

Do not short-circuit the battery. An accidental shortcircuit can occur when a metallic object such as a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage the battery or the connecting object.

Avoid High Temperatures

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. For the best results, try to keep the battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

Battery Disposal

Do not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical help immediately.

Personal Medical Devices

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter

Your Safety Guidelines

function when required, especially when posted in hospitals and aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

Child Safety

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

Emergency Calls

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

SAR Information

The Sonim XP3300 FORCE has been certified in compliance with the Government’s requirements for exposure to Radio Waves.

When communicating over the wireless network, the mobile phone emits via the radio frequency waves low levels of radio energy. The Specic Absorption Rate, or SAR, is the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).

Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.). These guidelines establish permitted levels of radio wave exposure for the general population.

Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power level in all used frequency bands.

SAR Data Information for residents in countries that have adopted the SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For example, European Union, Japan, Brazil and New Zealand.

The limit recommended by ICNIRP is 2 W/kg averaged over ten (10) gram of tissue.

The highest SAR value for the Sonim XP3300-E-R1 phone when tested by Sonim for use:

• By the ear is 0.768 W/kg (10g).

• Worn on the body is 0.974 W/kg (10 g) provided that the phone is used with a non-metallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body.

Your Safety Guidelines

SAR Data Information for residents in the United States and Canada.

In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.

Before a phone model is available for sale to the public in the US, it must be tested and certied by the Federal Communications Commission (FCC) that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (that is, by the ear and worn on the body) as required by the FCC for each model. The FCC has granted an Equipment Authorization for Sonim XP3300-A-R1 with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. While there may be differences between the SAR levels of various phones, all mobile phones granted an FCC equipment authorization meet the government requirement for safe exposure.

The highest SAR value for the Sonim XP3300-A-R1 phone when tested by Sonim for use:

• By the ear is 0.782 W/kg (1 g).

• Worn on the body is 1.350 W/kg (1 g).

For body-worn operation, this phone meets FCC RF exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Getting Started

This section provides information on using your Sonim XP3300 FORCE phone.

The list of items in the Sonim XP3300 FORCE phone box are:

• User Guide CD

• Sonim 3 Year Warranty Flyer

• Quick Start Guide

• Registration Card

• Welcome Letter

• Screwdriver

• Wired Headset

• USB Cable

• Charger

• Belt Clip

Battery Usage

• Use only a Sonim XP3300 FORCE certied battery that is designed for this phone model.

• The use of other batteries may void the warranty terms of your phone and cause damage.

• It is recommended to protect the battery

from extreme temperature environments and moisture.

• Please keep the battery out of the reach of children.

Inserting the Battery

1 Unscrew Cover

To open the battery cover, rotate both the battery cover screws in an counter clockwise direction (as shown in the gure). Sometimes, the battery cover may be tight and some extra effort is required to open it. You can use the screwdriver provided to open the screws.

2 Lift Cover

Lift the back cover to reveal the battery slot.

3 Insert Battery

Insert the battery and ush into the battery slot such that the three metallic contacts at the top of the battery are aligned with the metallic contacts within the battery compartment.

Getting Started

4 Close Cover

Close the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.

Removing the Battery

Follow steps 1 and 2 of “Inserting the Battery” on page 14.

To remove the battery, lift the cover behind the phone and raise the upper end of the battery from the slot.

The battery can now be removed.

Follow step 4 of “Inserting the Battery” on page 14 to close the cover.

Charging the Battery

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the rst time.

The phone with a fully charged battery can remain in the standby mode for a duration of up to 800 hours. If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.

1 Insert Charger

Insert the charger plug into a power outlet.

2 Connect to Phone

The charger port is located on the left side of the phone. To access the charger port, lift the cover with the USB sign. Insert the

3.5mm jack/connector of the charger to the port.

3 Charging Animation

If the battery is being charged when the phone is switched off,only the battery icon is displayed (as shown in the adjacent gure).

4 Charging Icon

If the battery is being charged while the phone is switched on, you will notice that the bars in the battery charge icon (visible on the home screen) show movement indicating that the battery is being charged. After the phone is fully charged the battery bars on the display stop scrolling. You can disconnect the charger from the phone.

Getting Started

CAUTION: There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

Set Battery Alert

When you set the battery alert, every time the battery charge is low you hear an alarm. To set the battery alert select Menu > Profiles > General > Customize > Extra tone > Warning. Select to activate the alert.

Your SIM Card

Purchase a SIM card from your mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.

Inserting the SIM Card

1 Switch Off Phone

Ensure that the phone is switched off.

2 Lift Cover

Lift the battery cover and remove the battery. For instructions refer “Inserting the Battery” on page 14.

3 Place SIM Card

Place the SIM card by pushing it upward in the designated slot located under the battery.

4 Lock Cover

Reinsert the battery and the cover. Turn the battery cover screws clockwise to lock the battery cover.

Removing the SIM Card

1 Switch Off Phone

Ensure the phone is switched off.

2 Lift Cover

Lift the battery cover and remove the battery. For instructions refer “Inserting the Battery” on page 14.

3 Remove SIM Card

Remove the SIM card by pushing it downward from the slot.

4 Lock Cover

Reinsert the battery and the cover.

Parts of the Sonim XP3300 FORCE Phone

The Sonim XP3300 FORCE keypad has 11 function keys and 12 alphanumeric keys. The left side of the phone has one key and the right side of the phone has three keys.

Getting Started

Ear piece

Display screen

Function keys

Headset port

Charger/USB port

Alphanumeric keys

Microphone

Getting Started

Parts of the Sonim XP3300 FORCE Phone

Torch

Loud speaker

Battery cover

screws

Battery cover

Volume keys

Torch

(press

and hold)

Headset port

Charger/

USB

port

Java

Camera

Getting Started

Sonim XP3300 FORCE Keypad

The following gure identies different keys in the phone key pad.

Some features are enabled only if the SIM card is present.

Menu key

Navigation arrow keys (Up/Down/Left/Right)

Right Selection Key (RSK)

Power On/Off/End call

Back Key

Left Selection Key (LSK)

Call/Accept/Send

Clear Key

Press and hold to turn

on/off meeting mode

Press and hold to display + (before

dialing an international number)

Press and hold to lock the keypad

Getting Started

Switching On

When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.

Home Screen

Certain information is displayed when the phone is in standby mode, for example, the name of the service provider, date and time, battery charge status, Data service connectivity. Other indicators may be displayed (if the feature is activated), like the alarm, call forward and so on.

1. DISPLAY ICONS

2. BATTERY

CHARGE INDICATOR

3. SERVICE

PROVIDER

4. RSK COMMAND

5. LSK COMMAND

6. DATE AND DAY

7. TIME

8. SIGNAL

STRENGTH INDICATOR

Key Shortcuts in Home Screen

The following can be accessed from the home screen.

Press To Access

Menu Key Main Menu

Left Selection Key Main Menu

Right Selection Key Names

Call/Accept/Send Key All Calls List

Up Arrow Calendar

Down Arrow Phonebook

Right Arrow Write message

Left Arrow FM Radio

The four functions that are performed using the arrow keys are set as factory defaults, however they can be changed. Select Menu

> Settings > Phone settings > Dedicated key. Select the required arrow key and select Edit.

You cannot use the arrow keys when a notication for example: 1 missed call, is displayed on the home screen.

Getting Started

Basic Settings

Security Settings

To prevent unauthorised use of your phone, you can set a PIN code. The PIN is operator dependent.

1. Select Menu > Settings > Security settings > PIN protection > On. Enter the PIN. Select OK. After this is set, every time you power on the phone, you will be requested to enter the PIN. If the PIN code is wrong you cannot access the phone.

2. To change the PIN code select Menu > Settings > Security settings > Change PIN. You can change codes for PIN and PIN2. Contact your service provider for details.

Phonelock Mode

In the phonelock mode, the phone can be unlocked only by entering a password.

To enter the phonelock password, select Menu > Settings > Security settings > Phone lock. The selected key is assigned with the phone lock. You can press the key to lock the phone. Enter the password to unlock the phone.

The default password for phonelock is 1234.

If the phone lock is enabled, every time you power on the phone, you will be requested to enter the password.

Auto Keypad Lock

To lock the keypad, select Menu > Settings > Phone settings > Auto keypad lock. You can choose to switch

it off by selecting None or enable the feature by setting time.

You can also press and hold the ‘*’ to lock the keypad.

To unlock the keypad, press ‘LSK’ and then ‘*’ key.

Date and Time

To set the Date and Time, select Menu > Settings > Phone settings > Time and date > Set time/date.

Silent Mode

In the silent mode, the alerts for Calls, Organizer, SMS, and battery status are disabled. Select Menu > Settings

> Profiles > Silent.

Getting Started

Keypad Functions

The following table displays the various keys and the corresponding functions they perform:

Keypad key Operations

POWER ON/OFF/END CALL

• Press to end a call (GSM).

• Press and hold to switch on or switch off the mobile phone.

• Press when in Menu or Edit modes to return to Standby mode.

• Press to reject an incoming call.

CALL/ACCEPT/SEND

• Press to answer an incoming call.

• After entering a phone number, press to make a call.

• Press while in Standby mode to access All calls list.

LSK/RSK

These keys are present immediately below the display screen.

• Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the function indicated at the bottom of the screen. The indicated functions can vary according to different program denitions.

• Press LSK to access the main menu in standby mode.

• Press RSK to access the Names in standby mode.

CLEAR (C)

This key is present below the LSK key.

• Press this key to delete the text, while editing a message

• Press this key to delete a selected item in a list.

BACK

This key is present below the RSK key. Press this key to display the previous screen.

Getting Started

Keypad key Operations

MENU KEY (CENTRE)

Present at the centre of the navigation keys.

• Press while in standby mode to enter the main menu.

• Press when required to be used as a toggle key to select or clear a checkbox.

• Press to perform similar tasks as the Left Selection Key.

• Press to select the OK command.

NAVIGATION KEYS

The Left and Right Selection Keys and Power On/Off keys surround this key group. There are arrows on the key that denote the direction to scroll for information displayed on the screen.

UP/DOWN

Press to move the cursor up or down in the text editor.

• Press to view the pages in the text editor.

• Press to browse menus/lists at the same level.

• Press to view the previous or next picture when previewing pictures.

• Press to browse the main menu.

LEFT/RIGHT

Press to navigate between tabs.

• Press to move the cursor left or right in the text editor.

• Press to browse the main menu.

ALPHA-NUMERIC KEYS

• Press the required keys to enter the desired phone number and press to make a call. Alternatively, enter the number and select Option > Call to dial the number.

• Press and hold any numeric key to access the shortcut assigned, while in standby mode.

• Enter text while in the text editor.

• Press and hold in standby mode to access your Voice mail.

• When entering text, press to enter space.

Getting Started

Keypad key Operations

Press and hold to set the ringtones.

Press and hold to access the Proles menu.

Press and hold to set the alarm.

Press and hold to access the calculator.

Press and hold to access the bluetooth.

Press and hold to access the WAP Browser.

Press and hold to access the shortcuts.

Press and hold to select the required language.

The above preset functions of number keys (from 2 to 9) can be changed only to the speed dial functionality.

+ 54 hidden pages

Sonim XP3300-E-R1, XP3300-A-R1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual