Sonim XP3.20 Quest User Guide

USER

GUIDE

XP3.20 QUEST

English

SONIM, Sonim Xperience, Sonim Xtend and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade- marks of the respective owners with whom they are associated.

Disposal of old electrical & electronic equipment

The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life.

Disposal of battery

Please check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.

General Information————————6

Phone Models Covered Network Services Sonim Support Information Use the Guide Effectively Options Commonly Used Across Menu Items

Your Safety Guidelines————————8

Battery Performance Battery Replacement Avoid Short Circuit Avoid High Temperatures Battery Disposal Personal Medical Devices Child Safety Emergency Calls SAR Information

Getting Started————————13

Battery Usage Inserting the Battery Removing the Battery

Contents

Charging the Battery Set Battery Alert Your SIM Card Inserting the SIM card Removing the SIM card Home screen Operations in Home Screen Basic Settings Keypad Functions

Your XP3.20 Phone————————25

Your XP3.20 Phone Main Menu Main Menu icons Home Screen Indicators Key Operations Without Your SIM Card

Phone Settings————————29

Phone Settings General Settings

Display Settings Sounds Settings Connectivity Settings

Calls————————34

Calls Dial a Number Dial an International Number Dial a Number via Contacts Dial a Number Via the Calls List Managing Call List Fixed Number Dialing Speed Dial Receive a call Any Key Answer Call Forwarding Call Barring Call Waiting Auto Redial Auto Answer Filter Calls Add to Black list Other Call Settings Review Call Cost Information Recording a Call

Managing Contacts————————39

Managing Contacts Add a New Contact Dialing a Number From Contacts Sending a Message From Contacts Add a New Contact in Group Group Settings Special Numbers Default Contact List Default Contact Location Sending Contact Delete Contacts Copy or Move Numbers to Other Lists Adding a Contact to Blacklist Adding a Contact to Whitelist

Searching Contacts

Messages————————42

Messages Advanced Settings Text Input Mode Write Messages Send a Message Via Contacts Call Or Save a Number Embedded in a Received Message Manage your Messages Inbox Outbox Draft Messages Sent Messages Predened Messages View SMS Memory Voice mail SIM Card Menu

Hardcoded Shortcuts————————46

Hardcoded shortcuts

Contents

WAP Browser————————47

WAP Browser

Opera Mini————————48

Opera Mini Conguration of APN (Access Point Name) for Opera Mini Conguration of Opera Mini as Key Shortcut

Java————————49

Java Installing Pre-bundled Java Applications Java Help Installing Java Application from SD Card Installing Java Application from WAP

Tools————————50

Tools Alarm Bluetooth

Calendar Calculator Voice recorder Audio Playback Stopwatch Unit Converter Countdown Timer GPS USB function

FM Radio————————56

FM Radio

Camera————————57

Camera Camera Options

Flashlight————————58

Flashlight

Micro SD Card————————59

Micro SD (secure digital) Card Inserting Micro SD Card Into the Phone

Managing Your Files————————60

Managing Your Files

Wired Headset————————61

Wired Headset During Calls

End User License Agreement————————62

Unconditional 3 year Guarantee Our Guarantee What We Will Do Phone Care Conditions

FCC————————65

FCC Statement

Declaration of Conformity————————66

Declaration of Conformity

Index————————67

UNCONDITIONAL

3 YEAR GUARANTEE

Congratulations on the purchase of a Sonim XP3.20™ mobile phone. This phone is a GSM/GPRS/EDGE enabled handset with tri-band capabilities and has an intuitive, feature-rich user interface, which allows you to make the best use of the offered functions.

Use the Guide Effectively

Acquaint yourself with the terminology and symbols used in the guide to help you use your phone effectively.

Phone Models Covered

This user guide covers two Sonim XP3.20™ phone models: XP3.20-E and XP3.20-A. These two models contain an identical scope of features and differ only in the supported set of radio frequencies:

• Sonim XP3.20-E Quest (GSM 900/1800/1900 MHz)

• Sonim XP3.20-A Quest (GSM 850/1800/1900 MHz)

The model name can be read on the phone label under the battery. In this User Guide, both models are referred to as XP3.20, except for the few places where information corresponding to a specific model (that is, XP3.20-A or XP3.20-E) can be found.

Network Services

General Information

These are additional services that you can avail through your network service provider. To make the best of these services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider.

Sonim Support Information

For additional product and support information, visit www.sonimtech.com.

PRESS Means to press and release a

SELECT Means to either press the

key immediately. For example, Press 2 means that you press the key on the keypad that is labelled with the numeral 2 and the alphabets “ABC”.

Left or Right Selection Key to apply the command indicated at the bottom of the screen. The Center navigation key can also be used to select options. For example, if this guide says Select Menu

> Messages > Create message, you must press the

Left Selection Key to select Menu, scroll to Messages and press the Left Selection Key, scroll to Create message and press the Left Selection Key. To return to the previous screen, press the Right Selection Key.

PRESS & HOLD Means to press and

MENU OPTIONS These options are

SELECT MENU Means to press the Left

General Information

A MENU ITEM SUFFIXED WITH THREE DOTS (…)

hold a key for 2 seconds before releasing the key. This action is typically used when trying to switch on/off the phone or when using shortkeys to access specic functions. For example: press and hold 1 to access voicemail.

displayed at the bottom of the screen. The selection keys are used to accomplish the indicated option.

Selection Key to select the Menu option or press the Menu key (centre) for the same result.

Means more options are available but only one has been mentioned in the guide.

Signies a Note.

Options Commonly Used Across Menu Items

The following are common actions used across various menu items:

EXIT Displays the previous

screen. Use the Right Selection key to perform this function.

CLEAR Deletes data character by

character. Use the Right selection key to perform this function.

OK Conrms an action. Use

the Left Selection Key or the Menu key to perform this function.

Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.

Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.

Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.

Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.

Do not expose the battery to high temperatures (in excess of 60°C).

Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop

Your Safety Guidelines

first. Do not speak into a hands-free microphone while you are driving.

Avoid using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids.

Use only Sonim XP3.20 approved charging equipment to charge your phone and avoid damage to your phone.

Your Safety Guidelines

Ensure that only qualied personnel install or repair your phone.

The Sonim XP3.20 is water-proof and can be submerged to 1metre for 30 minutes. It can work for 30 minutes if immersed. However, it is not waterproof in deeper water, during charging or when the system connector cover on bottom of the phone is open or compromised.

• To keep your phone waterproof, make sure that the connector cover located at the bottom is rmly plugged in every time it is open for charging or use of a wired headset

• Water droplets may form on the connector cover when it is opened soon after immersion. This does not indicate water leakage. The connector cover is sealed and waterproof.

• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.

The Sonim XP3.20 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or un-breakable if subjected to overwhelming impact. For best results and long product life, one should protect the XP3.20 from salt water, dust and strong impacts.

Make back-up copies of important information stored in your phone or maintain a written record.

Battery Performance

A rechargeable battery powers your device.Use the battery only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display or before any calls can be made. The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times but it will eventually wear out. Unplug the charger from the electrical plug and the device when not in use. Do not leave the fully charged battery connected to a charger, since overcharging may shorten its lifetime. If left unused, a fully charged battery will lose its charge over time.

Battery Replacement

When the talk and standby times are noticeably shorter than normal, replace the battery with an original Sonim battery.If a replacement battery is being used for the rst time or if the battery has not been used for a prolonged period, it may be necessary to connect the charger and

Your Safety Guidelines

then disconnect and reconnect it to begin charging the battery.

Avoid Short Circuit

Do not short-circuit the battery. An accidental short-circuit can occur when a metallic object such as a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage the battery or the connecting object.

Avoid High Temperatures

Leaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.

Battery Disposal

Do not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical help immediately.

Personal Medical Devices

Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example. in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitter function when required, especially when posted in hospitals and aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and

adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.

Child Safety

Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.

Emergency Calls

Mobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/ or mobile phone features are in use. Check with your local service provider.

your Safety Guidelines

SAR Information

XP3.20 has been certified in compliance with the Government’s requirements for exposure to Radio Waves.

When communicating over the wireless network, the mobile phone emits low radio waves known as radio frequency energy or RF. The Specic Absorption Rate or SAR is the unit used to measure the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).

Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.), through periodic and thorough evaluation of scientic studies. These guidelines establish permitted levels of radio wave exposure for the general population.

Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power level in all used frequency bands.

SAR Data Information for residents in countries that have adopted the SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For example, European Union, Japan, Brazil and New Zealand.

The limit recommended by ICNIRP is 2 W/kg averaged over ten (10) gram of tissue.

The highest SAR value for the XP3.20-E phone when tested by Sonim for use at the ear is 0.582 W/kg (10g).

The highest SAR value for the XP3.20-A phone when tested by Sonim for use at the ear is 0.253 W/kg (10g).

SAR Data Information for residents in the United States and Canada.

In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.

Before a phone model is available for sale to the public in the US, it must be tested and certied by the Federal Communications Commission (FCC) that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (that is, by the ear and worn on the body) as required by the FCC for each model. The FCC has granted an Equipment Authorization for XP3.20 with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. While there may be differences between the SAR levels of various phones, all mobile phones granted an FCC equipment authorization meet the government requirement for safe exposure.

The highest SAR value for the XP3.20-A phone when tested by Sonim for use:

• By the ear is 0.557 W/kg (1 g),

• When worn on the body is 0.532 W/kg (1 g) for

speech and 0.519 W/kg (1 g) for data calls.

The highest SAR value for the XP3.20-E phone when tested by Sonim for use:

your Safety Guidelines

• By the ear is 0.204 W/kg (1 g),

• When worn on the body is 0.153 W/kg (1 g) for

speech and 0.275 W/kg (1 g) for data calls.

For body-worn operation, this phone meets FCC RF exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

Battery Usage

• Use only an XP3.20 certied battery that is designed for this phone model.

• The use of other batteries may void the warranty terms of your phone and cause damage.

• Do not subject the battery to extreme temperature environments and protect it from moisture.

• Please keep the battery out of the reach of children.

3 Insert Battery

Insert the battery ush into the battery slot such that the three metallic contacts at the top of the battery are aligned with the metallic contacts within the battery compartment.

Inserting the Battery

1 Unscrew Cover

To open the battery cover, rotate both the battery cover screws in an anti-clockwise direction (as shown in the gure). Sometimes, the battery cover may be tight and some

Getting Started

extra effort is required to open it.

2 Lift Cover

Lift the ap that covers the battery.

4 Close Cover

Close the battery cover. Rotate the battery cover screws in clockwise direction.

Removing the Battery

Follow steps 1 and 2 of “Inserting the Battery” on page 13.

To remove the battery, lift the ap behind the phone and raise the upper end of the battery from the slot.

The battery can now be removed.

Follow step 4 of “Inserting the Battery” on page 13 to close the cover.

Charging the Battery

The battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for three hours before you use your mobile phone for the rst time.

If the battery is deeply discharged, it can take several minutes for the charging icon to appear when the charger is connected.

1 Insert Charger

Insert the charger plug into a power outlet.

2 Align

Align the charger connector with the USB socket at the bottom of the phone and insert it.

3 Charging

If the battery is being charged when the phone is switched off,only the battery icon is displayed (as shown in the adjacent gure).

Getting Started

4 Charging Icon

If the battery is being charged while the phone is switched on, you will notice that the bars in the battery charge icon (visible on the home screen) show movement indicating that the battery is being charged. After the phone is fully charged the battery bars on the display stop scrolling. You can disconnect the charger from the phone.

5 Charging Process

After the charging process has begun, the only way to stop charging is to disconnect the charger.

CAUTION: There is a risk of explosion while charging if the battery has been replaced by an incorrect type.

Set Battery Alert

When you set the battery alert, every time the battery charge is low you hear an alarm. To set the battery alert select Menu > Settings > Sounds tab > Battery alert. Select On to activate the alert.

Your SIM Card

Purchase a SIM card from your mobile operator. The SIM card can be used in any GSM phone. Your phone number and user registration information always remain the same.

Inserting the SIM card

1 Switch Off Phone

Ensure that the phone is switched off.

2 Lift Cover

Lift the battery cover and remove the battery. For instructions refer “Inserting the Battery” on page 13.

3 Place SIM Card

Place the SIM card by pushing it upward in the designated slot located under the battery.

4 Lock Cover

Replace the battery and the cover. Turn the battery cover screws clockwise to lock the battery cover.

Removing the SIM card

Getting Started

1 Close Phone

Ensure the phone is switched off.

2 Lift Cover

Lift the battery cover and remove the battery. For instructions refer “Inserting the Battery” on page 13.

3 Remove SIM Card

Remove the SIM card by pushing it downward from the slot.

4 Lock Cover

Replace the battery and the cover.

Parts of the XP3.20 Phone

The XP3.20 keypad has 9 function keys and 12 alphanumeric keys. The left side of the phone has one key and the right side of the phone has three keys.

Display screen

Ear piece

Getting Started

Alpha-numeric keys

Charger port

Function keys

Microphone and Headset port

Parts of the XP3.20 Phone

Battery cover screws

Getting Started

Battery cover

Loud speaker

Flash

Camera

Torch (Long press)/ Camera (press)

Volume keys

Easy call key

Sonim XP3.20 Keypad

The various keypad keys and their corresponding functionsare described in the following gure. Based on customization request, some of the keys may be mapped to other shortcuts than those represented above. You can also change many of the shortcuts via Menu >

Settings > General tab > Shortcuts. Select the key and select Options > Activate.

Menu key Navigation arrow keys (Up/Down/Left/Right)

Getting Started

Left Selection Key (LSK)

Press and hold for voicemail

Press and hold to lock/ unlock the keypad

Press and hold to display+ (before dialing an international number)

Call accept/Send

Right Selection Key (RSK)

Power On/Off/End call

Press and hold to turn on/off silent mode

*Features in grey must be enabled.

The alpha-numeric keys comprise numbers from one to zero, alphabets from A-Z, plus [*] and [#] keys. By pressing the designated key you can input numbers or characters. Choose the appropriate text input option to enable you to use these keys efciently.

Home screen

Certain information is displayed when the phone is in standby mode, for example, the name of the service provider, date and time, battery charge status, GPRS connectivity. Other indicators may be displayed (if the feature is activated), like the alarm, call forward etc. The device with a fully-charged battery can remain in the standby mode for a duration of 1000 hours.

GPRS connectivity

Getting Started

Signal strength indicator

LSK command

Display icons

Battery charge indicator

Service provider

RSK command

Operations in Home Screen

The following can be accessed from the home screen.

Press To Access

Up Arrow Java Applications List

Down Arrow Contacts

Right Arrow SMS Inbox

Left Arrow FM Radio

Menu Key Main Menu

Left Selection Key Main Menu

Right Selection Key Contacts

Pickup/Send Key All Calls List

The four functions that are performed using the arrow keys are set as factory defaults, however they can be changed. Select

Menu > Settings > General tab > Shortcuts. Go to the second tab. Select the arrow key and select Options > Change.

You can also change many of the shortcuts. Select Menu > Settings > General tab > Shortcuts. Select the key and select Options > Change.

Basic Settings

When you have switched on your phone the name of the service provider is displayed.

Security Settings

To prevent unauthorised use of your phone, you can set a PIN code. The PIN is operator dependent.

1. Select Menu > Settings > General tab > Security settings > PIN code > On. Enter the PIN. Select OK. After this is set, every time you power on the phone, you will be requested to enter the PIN. If the PIN code is wrong you cannot access the phone.

2. To change the PIN code select Menu > Settings

> General tab > Security settings > Change password. You can change codes for PIN, PIN2, Call

barring, Safeguard and Phonelock password.

Date and Time

To set the Date and Time, select Menu > Settings >

Getting Started

General tab > Date & Time.

Auto Keypad Lock

To lock the keypad, select Menu > Settings > General tab > Auto keypad lock. You can choose to switch it off or

enable the feature by setting time.

Alternatively press and hold the ‘*’ key to lock and unlock the keypad.

Silent Mode

In the silent mode, the alerts for Calls, Organizer, SMS and battery status are disabled.

Select Menu > Settings > Sounds tab > Alert type >

Silent OR long press the # key.

Safeguard Mode

In the safeguard mode, the Call list, Contacts, Messages and Quick call can be accessed only by entering a password.

To enter the safeguard password, select Menu > Settings > General tab > Security settings > Safeguard. Enter the password. After entering the password, the private information screen is displayed. Press the menu key to select the required features to be safeguarded and select

OK to enable.

Phonelock Mode

In the phonelock mode, the phone can be unlocked only by entering a password.

To enter the phonelock password, select Menu > Settings

> General tab > Security settings > Phonelock > On. Enter the password. Select OK.

The default password for phonelock is 1234.

To change the safeguard or phonelock password, select Menu > Settings

> General tab > Security settings > Change password > Change phonelock pw / Change safeguard pw. Enter the password. Select OK.

Keypad Functions

The following table displays the various keys and the corresponding functions they perform:

Keypad key Operations

• Press to end a call (GSM).

• Press and hold for > 5secs to switch on or switch off the mobile phone.

• Press when in Menu or Edit modes to return to Standby mode.

POWER ON/OFF/END CALL

• Press to reject an incoming call.

• Press to answer an incoming call.

• After entering a phone number, press to make a call.

• Press while in Standby mode to access All calls list.

ACCEPT/SEND

These keys are present immediately below the display screen.

• Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the function indicated at the bottom of the screen. The indicated functions can vary according to different program denitions.

LSK/RSK

• Press LSK to access the main menu in standby mode.

• Press RSK to access the Contacts in standby mode.

Getting Started

Present at the centre of the navigation keys.

• Press while in standby mode to enter the main menu.

• Press when required to be used as a toggle key to select or clear a checkbox.

• Press to perform similar tasks as the Left Selection Key.

MENU KEY (CENTRE)

• Press to select the OK command.

+ 48 hidden pages