are trademarks of Sonim Technologies, Inc. Other company
and product names may be trademarks or registered trademarks of the respective owners with whom they are associated.
Disposal of old electrical & electronic equipment
The symbol of the crossed-out wheeled bin
indicates that within the countries in the
European Union, this product, and any
enhancements marked with this symbol, can
not be disposed as unsorted waste but must
be taken to separate collection at their endof-life.
Disposal of battery
Please check local regulations for disposal of
batteries.
The battery should never be placed in municipal waste. Use a battery disposal facility if
available.
Declaration of Conformity
Sonim Technologies Inc, declares that the mobile phone
Sonim XP3™ is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Contents
General information..........................................1
Congratulations on the purchase of a Sonim XP3™ mobile
phone. The Sonim XP3 phone is fully compliant with the
recently ratified Open Mobile Alliance (OMA) GSM standard
specification. It has an intuitive, feature-rich use r int e rface
that allows you to make the best use of the functions
offered on your XP3 device.
Network services
These are additional services that you can avail through
General information
your network service provider. To make the best of these
services, you must subscribe to them through your service
provider and obtain instructions for their use from your
service provider.
Sonim support information
For additional product and support information, visit
www.sonimtech.com
.
Acquaint yourself with the terminology and sy mbols used in
the guide to help you use your phone effectively.
PressMeans to press and release a key
immediately. For example, Press 2
means that you press the key on
the keypad that is labelled with the
numeral 2 and the alphabets
“ABC”.
SelectMeans to either press the Left or
Right Selection Key to apply the
command indicated at the bottom
of the screen. The Center navigation key can also be used to select
options. For example, if this guide
says Select Menu > Messages >
SMS > Write message, you
must press the Left Selection
Key to select Menu, scroll to Mes-
sages and press the Left Selection
Key, scroll to SMS and press the
Left Selection Key, scroll to Write
message and press the Left Selection Key. To select Exit, press the
Right Selection Key.
1
Press and holdMeans to press and hold a key for
menu optionsThese options are displayed at the
Select MenuMeans to press the Left Selec-
A menu item
suffixed with
three dots (…)
2–3 seconds before releasing the
key. This action is typically used
when trying to switch on/off the
phone or when using shortkeys to
access specific functions. For
example. press and hold 1 to
access Voicemail.
bottom of the screen. The selection keys are used to accomplish
the indicated option.
tion Key to select the Menu
option or press the Menu key
(centre) for the same result.
Means more options are available
but only one has been mentioned
in the guide.
Signifies a Note.
Signifies a Tip.
Options commonly used
across menu items
The following are common actions used across various
menu items:
General information
ExitDisplays the previous screen. Use the
Right Selection key to perform this function.
ClearDeletes data character by character. Use
the Right selection key to perform this
function.
OKConfirms an action. Use the Left Selec-
tion Key or the Menu key to perform this
function.
2
Your safety guidelines
Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable
you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Your safety guidelines
Do not to use the phone at a refuelling point.
Observe restrictions when using radio equipment at fuel depots, chemical plants or where
blasting operations are in progress.
Electrical interference may obstruct the use of
your phone.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference
or danger to an aircraft.
Do not expose the battery to high temperatures
(in excess of 60°C).
Adhere to road safety laws. Do not hold/use a
phone while you are driving; find a safe place to
stop first. Do not speak into a hands-free microphone while you are driving.
Observe restrictions in hospitals and near medical
equipment.
Avoid using the phone in close proximity to personal medical devices, such as pacemakers and
hearing aids.
Use only Sonim XP3 approved charging equipment to charge your phone and avoid da mage to
your phone.
3
The symbol of the crossed-out wheeled bin
indicates that within the countrie s in the European Union, this product, and any enhancements marked with this symbol, can not be
disposed as unsorted waste but must be taken
to separate collection at their end-of-life.
Ensure that only qualified personnel install or
repair your phone.
The Sonim XP3 is water-proof and can be submerged to 1 metre for 30 minutes. It can work for
30 minutes if immersed. However, it is not waterproof in deeper water, during charging or when
the system connector cover on bottom of the
phone is open or compromised.
To keep your phone waterproof, make sure
that the connector cover located at the bottom is firmly plugged in every time it is op en
for charging or use of a wired headset.
Water droplets may form on the connecter
cover when it is opened soon after immersion. This does not indicate water leakage.
The connector cover is sealed and waterproof.
Water droplets may condense under the dis-
play cover if the phone is immersed in water
with significant drop in temperature. This
does not indicate water leakage. The drop-
lets will disappear at room temperature.
The Sonim XP3 is dust-resistant, rugged and
shock-resistant. However, it is not dust-proof or
unbreakable if subjected to overwhelming impact.
For best results and long product life, one should
protect the XP3 from salt water, dust and strong
impacts.
Make back-up copies of important information
stored in your phone or maintain a writ ten r eco rd.
Your safety guidelines
4
Battery care
Battery performance
A rechargeable battery powers your device. Use the batt ery
only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before the charging
indicator appears on the display o r before a ny calls can be
made.
The full performance of a new battery is achieved only after
two or three complete charge and discharge cycles. The
battery can be charged and discharged hundreds of times
but it will eventually wear out. Unplug the charg er fr o m the
Your safety guidelines
electrical plug and the device when not in use. Do not leave
the fully charged battery connected to a charger, since over charging may shorten its lifetime. If left unused, a fully
charged battery will lose its charge over time.
Battery replacement
When the talk and standby times are noticeably shorter
than normal, replace the battery with an original Sonim bat tery. If a replacement battery is being used for the first time
or if the battery has not been used for a prolonged period, it
may be necessary to connect the charger and then disconnect and reconnect it to begin charging the battery.
Avoid short circuit
Do not short-circuit the battery. An accidental short-circuit
can occur when a metallic object such as a coin, clip, or pen
causes direct connection of the positive (+) and negative () terminals of the battery. (These look like metal strips on
the battery.) This might happen, for example, when you
carry a spare battery in your pocket or purse. A short-circuit
at the terminals may damage the battery or the connecting
object.
Avoid high temperatur es
Leaving the battery in hot or cold places, such as in a closed
car in summer or winter conditions, will r educe t he capacit y
and lifetime of the battery. Always try to keep the battery
between 15°C and 25°C (59°F and 77°F). A device with a
hot or cold battery may not work temporarily , even when
the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.
Battery disposal
Do not dispose of batteries in a fire as they may explode.
Batteries may also explode if damaged. Disp ose of batteri es
according to local regulations and recycle when possible. Do
not dispose as household waste. Do not dismantle, open or
shred cells or batteries. In the event of a battery leak, do
not allow the liquid to come in contact with the skin or eyes.
In the event of leak or a hazard seek medical help immediately.
5
More safety information
Personal medical devices
Mobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example. in
your breast pocket. When using the mobile phone, place it
at the ear opposite the pacemaker. If a minimum distance
of 15 cm (6 inches) is kept between the mobile phone and
the pacemaker, the risk of interference is limited. If you
have any reason to suspect that interference is taking place,
immediately turn off your mobile phone. Contact your car diologist for more information. For other medical devices,
please consult your physician and the manufacturer of the
device.
Comply with instructions to switch off the device or deactivate the RF transmitter function when asked to do so, especially when posted in hospitals and aeroplanes. Equipment
used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation.
Likewise, observe restrictions at gas stati ons or o th er areas
with flammable atmosphere or when close to electro-explosive devices.
Child safety
Do not allow children to play with your mobile phone or its
accessories. Keep it out of their reach. They could hurt
themselves or others, or could accidentally damage the
mobile phone or accessories. Y o ur mobile phone and its
accessories may contain small parts, which could be
detached and create a choking hazard.
Emergency calls
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore you
should never rely solely upon any mobile phone for essential communications (e.g. medical eme rg encies).
Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/or
mobile phone features are in use. Check with your local
service provider.
SAR certification
When communicating over the wireless network, the mobile
phone emits low radio waves known as radio frequency
energy or RF. The Specific Absorption Rate or SAR is the
unit used to measure the amount of RF energy absorbed by
the body while using the phone and is expressed in watts/
kilogram. In compliance with the product standards in EN
50360:2001, the allowed limit of SAR averaged for 10g tissue is 2.0 (W/kg).
Your safety guidelines
6
The localised (SAR) of the portable XP3 device has been
measured in all cases as requested by the relevant international standards. The maximum localised SAR value for
which the device has been tested and certified for specific
exposure limits and different network bands is given below:
Maximum SAR
GSM900 MHz Band
1.02 W/kg Head SAR
0.56 W/kg Body SAR
DCS1800 MHz Band
0.197 W/kg Head SAR
0.26 W/kg Body SAR
Your safety guidelines
You can reduce the exposure of the human body to RF
energy by keeping the phone at a distance of 1.5 cm from
the head/body position. For example, by using a handsfree
headset.
7
Getting started
Battery information
Battery usage
Use only an XP3 certified battery, charger or any other
accessories that are designed for this phone model.
The use of other batteries, chargers and accessories
may void the warranty terms of your phone and cause
damage.
Do not subject the battery to extreme temperature
environments and protect it from moisture.
Please keep the battery out of the reach of children.
Insert and remove the battery
1.To open the battery cover, rotate both the battery
cover screws in an anti-clockwise direction (as shown
in the figure).
Sometimes, the battery cover may be tight and
some extra effort is required to open it.
2.Lift the flap that covers the battery.
Getting started
3.Insert the battery flush into the battery slot such th at
the three metallic contacts at the top of the battery are
aligned with the metallic contacts within the battery
compartment.
8
Getting started
Charge battery
4.Close the battery cover. Rotate the battery cover
screws in a clockwise direction.
5.To remove the battery, lift the flap behind the phone
and raise the lower end of the battery from the slot.
The battery can now be removed.
Charge the battery
The battery delivered with your
mobile phone is not fully charged. We
recommend that you charge your
mobile for three hours before you use
your mobile phone for the first time.
1.Insert the charger plug into a
220V AC power outlet.
2.Align the charger connector with
the USB socket at the bottom of
the phone and insert it.
3.If the battery is being charged
when the phone is switched off,
only the battery icon with the message Charging is displayed (as
shown in the adjacent figure).
When the battery has been fully
charged, the message Completed is displayed.
4.If the battery is being charged while the phone is
switched on, you will notice that the bars in the battery
charge icon (visible on the home screen) show
movement indicating that the battery is being charged.
After the phone is fully charged the battery bars on the
display stop scrolling. You can safely disconnect the
charger from the phone.
5.After the charging process has begun, the on ly way to
stop charging is to disconnect the charger. If possible,
use a power jack that is easy to plug and unplug.
Vibrate mode is automatically disabled when the
charging cable is inserted into the USB socket.
Set battery alert
When you set the battery alert, every time the battery
charge is low you hear an alarm.
1.To set the battery alert select Menu > Quick set-
tings > Normal > Personalize > Battery alert >
9
On > Save or, press Menu key to select the checkbox
beside Battery alert to activate the alert.
For more information on alerts, refer “Personalize your
phone” on page 52.
Your SIM card
Purchase a SIM card from your mobile operator. Your SIM
card stores your phone number and user registration information. The SIM card can be used in any GSM phone. Your
phone number and user registration information always
remain the same.
Insert the SIM card
1.Ensure the phone is switched off.
2.Lift the battery cover and remove the battery. For
instructions refer “Insert and remove the battery” on
page 8.
3.Place the SIM card in the designated slot located at the
lower end of the phone.
4.Slide the silver clip over the SIM card to hold it
securely (as shown in the figure).
Getting started
5.Replace the battery and the cover. Turn the battery
cover screws clockwise to lock the battery cover.
Remove the SIM card
1.Ensure the phone is switched off.
2.Lift the battery co ver to remove the battery. Refer
instructions in the section “Insert and remove the battery” on page 8.
3.Slide the silver clip rightwards and remove the SIM
card.
4.Replace the battery and the cover.
Key operations without your SIM card
1.Press the Menu key to enter the
main menu.
2.Select SOS > Call to contact the
Emergency service.
10
Parts of the XP3 phone
Keypad functions
Function keys
1.Navigation arrow keys
(Up/Down/Left/Right)
2.Right Selection Key (RSK)
3.Menu key
4.Power On/Off/End call
5.Call accept/Send
6.Left Selection Key (LSK)
Numeric keys
7.Press and hold for voice-
mail
8.Press and hold to switch
on and switch off the loudspeaker during a GSM call.
Press and hold in standby
mode to display Call Alert
Type menu.
9.Press and hold to lock/
unlock the keypad
10.Press and hold to turn
on/off silent mode.
11.Press and hold to dis-
play + (before dialling an
international number)
The XP3 keypad has seven function keys and 12 alphanumeric keys. The left side of the phone has three keys and
the right side of the phone has one key.
Getting started
XP3 at a glance
1.Ear piece
2.Display screen
3.Menu key
4.Volume keys
5.Easy call key
6.Function keys
7.Alpha-numeric keys
8.Charger port
9.Microphone
10.Headset port
11.Loud speakers
12.Battery cover
13.Battery cover screws
14.Flashlight
XP3 keypad
The various keypad keys and their corresponding functions
are described in the following figure.
11
Based on customization request, some of the
1.GPRS connectivity
2.Signal strength indicator
3.Display icons
4.Battery charge indicator
5.Service provider
6.Local time
7.RSK command
8.LSK command
keys may be mapped to other shortcuts than
those represented above. You can also change
many of the shortcuts via Menu > Settings >
Phone settings > Shortcuts.
The device with a fully-charged battery can remain in the
standby mode for a duration of 200 hours.
The alpha-numeric keys comprise numbers from one to
zero, alphabets from A- Z, plus [*] and [#] keys. By pressing
the designated key you can input numbers or characters.
Choose the appropriate text input option to enable you to
use these keys efficiently. For more information on text
input modes refer section.“Text input mode” on page 34
Standby mode
Certain information is displayed when the phone is in
standby mode, for example, the name of the service provider, date and time, battery charge status, GPRS connectivity. Other indicators may be displayed (if the feature is
activated), like the alarm, call forward etc.
Getting started
Standby screen display
Operations in standby mode
The following can be accessed from the home screen when
the phone is in standby mode or when the phone is not in
use.
Press To access
Up arrowOpera mini
Down arrowPhone book list
Right arrowWrite Message
Left arrowWAP options
12
Press To access
Menu keyMain menu
Left Selection keyMain menu
Right Selection keyPhone book
Pickup/Send key Outgoing calls list
The four functions that are performed using
Getting started
the arrow keys are set as factory defaults,
however they can be changed. You can also
configure new shortcuts. For more information on shortcuts refer page 28.
Basic settings
When you have switched on your phone the name of the
service provider is displayed.
Security settings
1.To prevent unauthorised use of your phone, you can
set a PIN code. The PIN is operator dependent. Once
this PIN is activated, then only the PIN can be c hanged
to the user’s chosen PIN.
2.Select Menu > Settings > Securitysettings > PIN
code > On. Enter the PIN. Select OK. After this is se t,
every time you power on the phone, you will be
requested to enter the PIN. If the PIN code is wrong
you cannot access the phone.
3.To change the PIN code select Menu > Settings >
Security settings > Change code > OK. You can
change codes for PIN, PIN2 and Call barring.
Date and time
1.To set the Date and Time, select Menu > Settings >
Date and time > OK.
Auto keypad lock
1.To lock the keypad, select Menu > Settings >
Phone settings > Auto keypad lock > OK. You can
choose to switch it off or enable the feature.
2.Alternatively press and hold the ‘*’ key to lock and
unlock the keypad.
Silent mode
In the silent mode, the alerts for Calls, Organizer, SMS and
battery status are disabled.
1.Select Menu > Quick settings > Silent > OK >
Enable.
13
Keypad functions
The following table displays the various keys and the corresponding functions they perform:
Keypad keyOperation
Press to end a call (GSM).
Press and hold for > 5secs to switch on or switch off the mobile phone.
Press when in Menu or Edit modes to return to Standby mode.
Power On/Off/End call
Accept/Send
LSK/RSK
Menu key (centre)
Press to reject an incoming call.
Press to answer an incoming call.
After entering a phone number, press to make a call.
After selecting a contact and setting the IP number, press and hold to make an IP call.
Press while in Standby mode to access Outgoing calls list.
These keys are present immediately below the display scre en.
Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the function indicated
at the bottom of the screen.
The indicated functions can vary according to different program definitions.
Press LSK to access the main menu, in standby mode.
Press RSK to access the Phone book, in standby mode.
Present at the centre of the navigation keys.
Press while in standby mode to enter the main menu.
Press when required to be used as a toggle key to select or clear a checkbox.
Press to perform similar tasks as the Left Selection Key.
Press to select the OK command.
Press and hold to mute the ringing of an incoming call.
Getting started
14
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