Sonim and the Sonim logo are trademarks of Sonim
Technologies, Inc. Other company and product names
may be trademarks or registered trade-marks of the
respective owners with whom they are associated.
MANUFACTURER’S ADDRESS
II Floor, No.2 Building, Phase B, Daqian Industrial
park, Longchang Road, 67 District, Baoan,
Shenzhen, P.R. China
DISPOSAL OF OLD ELECTRICAL AND
ELECTRONIC EQUIPMENT
The symbol of the crossed-out wheeled
bin indicates that within the countries in
the European Union, this product, and any
enhancements marked with this symbol,
cannot be disposed as unsorted waste but
must be taken to separate collection at their
end- of-life.
DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed
in municipal waste. Use a battery disposal
facility if available.
PHONE MODELS COVERED
This user guide covers Sonim XP3 phone with the
model number
XP3800
.
SONIM SUPPORT INFORMATION
For additional product and support information, visit
www.sonimtech.com.
OPTIONS COMMONLY USED ACROSS
MENU ITEMS
The following are common actions used across
various menu items:
OK
BACK
MENU
RECENT
Conrms an action. Use the
selection key to perform this function.
Use this key to display the previous
screen.
Moves the current working application to
the recent applications list/background
and displays menu screen.
Displays the thumbnails of the
applications that you have worked on
recently. To remove any application from
this list, Select Remove from list from
option.
Center
GUIDELINE FOR HEADPHONE AND
EARPHONE
To prevent possible hearing damage, please
do not listen at high volume levels for long
periods.
WARRANTY
Sonim devices are covered by a
3-Year comprehensive warranty. The
battery is covered by a 1-Year limited
warranty.
Congratulations on the purchase
of a Sonim XP3 (
phone! This phone has an intuitive
feature-rich user interface, which allows you to make
GENERAL INFORMATION
XP3800)
mobile
2
Table of Contents
GENERAL INFORMATION 2
Disposal of Battery ...............................................................2
Guideline for Headphone and Earphone .............................2
guidelines provide details to enable you to operate
your phone safely and conform to any legal
requirements regarding the use of cellular phones.
Do not use the phone at a refueling
point. Observe restrictions when using
radio equipment at fuel depots, chemical
plants or where blasting operations are in
progress.
Electrical interference may obstruct the
use of your phone. Observe restrictions in
hospitals and near medical equipment.
Switch off your cellular phone when in
an aircraft. Wireless phones can cause
interference or danger to an aircraft. In an
aircraft, the phone can be used in ight
mode.
Do not expose the device to high
temperatures (in excess of 55°C).
The symbol of the crossed-out wheeled
bin indicates that this product, and any
enhancements marked with this symbol,
cannot be disposed as unsorted waste but
must be taken to separate collection at
their end-of-life.
Ensure that only qualied personnel install
or repair your phone.
The Sonim XP3800 device is waterproof
and can be submerged to 2 meters for 30
minutes.
Water droplets may condense under the
display cover if the phone is immersed
in water with a signicant drop in
temperature. This does not indicate
water leakage and the droplets will
disappear when the display reaches room
temperature.
The Sonim XP3800 is dust-resistant,
rugged and shock-resistant. However, it is
not dust-proof or unbreakable if subjected
to overwhelming impact. For best results
and long product life, one should protect
the Sonim XP3800 from salt water, dust
and strong impacts.
Adhere to road safety laws. Do not hold/
use a phone while you are driving, nd a
safe place to stop rst. Use hands-free
microphone while you are driving.
Avoid using the phone in close proximity
to personal medical devices, such as
pacemakers and hearing aids.
Use only Sonim XP3800 approved
charging equipment to charge your phone
and avoid damage to your phone.
SAFETY GUIDELINES
5
AVOID HIGH TEMPERATURES
Leaving the device in hot or cold places, such as in a
closed car in summer or winter conditions, reduces the
capacity and lifetime of the battery. For the best results,
try to use the device between -20°C and +55°C (-4°F
and 131°F). A device with a hot or cold battery may
not work temporarily, even when the battery is fully
charged. Battery performance is particularly limited in
temperatures well below freezing.
PERSONAL MEDICAL DEVICES
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between
the mobile phone and the pacemaker, the risk of
interference is limited. If you suspect that interference
is taking place, immediately turn off your mobile phone.
Contact your cardiologist for more information. For
other medical devices, consult your physician and the
manufacturer of the device. Comply with instructions to
switch off the device or deactivate the RF transmitter
when required, especially when posted in hospitals
and airplanes. Equipment used in these places may be
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
WARNING
It is not permissible to connect any external
devices to all ports/interface (USB and
SecureAudio Connector) in Hazardous area.
CHILD SAFETY
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could hurt
themselves or others, or could accidentally damage the
mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.
EMERGENCY CALLS
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your
local service provider.
SAFETY GUIDELINES / BATTERY USAGE
6
BATTERY USAGE
Sonim XP3 phone comes with a removable battery. For
any battery related queries, contact Sprint Customer
Support.
• Use only a Sonim XP3800 certied battery that is
designed for this phone model.
• The use of other batteries may void the warranty
terms of your phone and cause damage.
• It is recommended to protect the battery from
extreme temperature environments and moisture.
• Please keep the battery away from reach of
children.
CHARGING THE BATTERY
The battery delivered with your mobile phone is not fully
charged. We recommend that you charge your mobile
for 5 hours before you use your mobile phone for the rst
time.
Only the power supplies with outputs meeting
the SELV requirements can be used for charging.
The maximum allowable input voltage for the
phone is 5v.
There is a risk of explosion while charging if the
battery has been replaced by an incorrect type.
3. CHARGING ANIMATION/ICON
• If the battery is being charged
when the phone is switched off,
a battery charging animation with
current battery level is displayed.
• If the battery is being charged
while the phone is switched on,
the battery icon on the status bar
shows the animation indicating
that the battery is being charged.
• If the battery is being charged
while the phone is switched
on, the battery icon on the
secondary display screen shows
the animation indicating that the
battery is being charged.
• After the battery is fully charged
the charging animation stops and
you can disconnect the charger
from the phone. A message is
displayed as Battery is full.
Please unplug the charger.
If the battery is completely out of charge, it can
take several minutes for the charging icon to
appear when the charger is connected.
1. INSERT CHARGER
Insert the charger plug into a power outlet.
2. CONNECT TO THE PHONE
The charging port is located on the right side of
the phone. Open the port cover and insert the
charging connector to the charging port.
SAFETY GUIDELINES / BATTERY USAGE
VERIFYING AND OPTIMIZING BATTERY
USAGE
You can check the battery usage status and also close
some applications to save battery power. In the all
application screen, select Settings ( ) > Battery ( ).
The current battery level (charging or not charging) is
displayed in the middle of the screen just below the Date
information. Select Settings ( ) > Battery ( )to view
the discharge graph which shows the battery level over
time since you last charged the device, and how long you
have been running on battery power.
The list at the bottom of the screen shows the breakdown
of battery usage for individual apps and services. Select
any listed items for more details. The details screen for
some apps includes buttons that allow you to adjust
settings affecting power usage, or stop the application
completely.
If you stop some apps or services, your device
may not work correctly.
7
TIPS TO EXTEND THE BATTERY LIFE
Follow these tips to extend your phone’s battery life.
• If you are not using Wi-Fi, Bluetooth, or GPS, use
the Settings to turn them off. The GPS setting
is located in Settings > Security & Location > Location.
• Set screen brightness to Low and set a shorter
Sleep timeout (15 seconds). The display settings are
located in Settings > Display.
• If you are traveling and do not have access to
mobile data or Wi-Fi network, switch to Airplane
mode. Select Airplane mode from Quick Settings.
DISPOSAL OF BATTERY
Please check local regulations for disposal of
batteries. The battery should never be placed in
municipal waste. Use a battery disposal facility if
available.
WARNING
THE BATTERY SHOULD ONLY BE REPLACED
IN A NON-HAZARDOUS LOCATION.
BATTERY USAGE
8
YOUR SIM CARD
The SIM card associates your network services (for
example, phone number, data services etc) with your
phone.
The Sonim XP3 device comes with two SIM card trays.
Following are the three different scenarios for both the SIM
cards:
1. When both the SIM cards are inserted: At the time of
every boot up, a warning/pop-up message is displayed;
Device has detected two SIM cards, SIM in Slot 2
will be disabled. Press OK to conrm. SIM with Slot 1
is enabled and SIM in slot 2 is disabled.
2. When SIM in Slot 1 is inserted: There is no
warning/pop-up message is displayed and SIM in
slot 1 is active/enabled.
3. When SIM in Slot 2 is inserted: There is no
warning/pop-up message is displayed and message
SIM in slot2 is active/enabled.
INSERTING THE SIM CARDS
3. REMOVE THE
BATTERY
After removing the
back cover lift the
battery from the
battery compartment.
4. INSERT SIM CARD 1
Open SIM card tray 1,
insert SIM card and
lock SIM card tray into
place.
1. UNSCREW COVER
Use the included
screwdriver to
unscrew the battery
cover screw on the
back of the phone.
2. LIFT THE COVER
Lift the back cover to
reveal the battery slot.
5. INSERT SIM CARD 2
Open SIM card tray 2,
insert SIM card and
lock SIM card tray into
place.
YOUR SIM CARD
9
INSERTING MEMORY CARD
1. SLIDE THE SILVER CLIP
Slide (push forward)
and lift the silver clip
over the designated
slot located beside
the SIM card slot. (as
shown in the gure).
2. PLACE THE
MEMORY CARD
Place the memory
card in the designated
slot and close the
silver clip. (as shown
in the gure).
3. CLOSE THE
BATTERY COVER
Use Sonim provided
screwdriver and
tighten the screw on
the back cover.
YOUR SIM CARD
10
GETTING STARTED
WHAT IS IN THE BOX?
The list of items in the Sonim XP3 phone box are:
• Sonim XP3
• Battery
• Wall Charger
• USB-C Cable
• Screwdriver
• Quick Start Guide
PHONE SPECIFICATIONS
FEATUREDESCRIPTION
ChipsetQualcomm MSM8909
BandLTE: B1/B2/B3/B4/B5/B8/B12/B13/
B14/B25/B26/B38/B66 and B41 with
HPUE (Power Class 2)
UMTS: B1/B2/B4/B5/B8
GSM: 850/900/1800/1900MHz
CDMA/EVDO: BC0/BC1/BC10
AntennaMIMO antenna for LTE
Wi-FiDual band, 802.11 a/b/g/n with
hotspot function
Memory8GB Bytes eMMC + 1GB Bytes
LPDDR
CONNECTIVITY
BluetoothBT4.2/BLE (Low Energy)
SMS/MMSSupport SMS and MMS
GPSGPS/aGPS, GLONASS
Languages
Supported
Capacity(mAh)1500mAh, removable Li-ion
PHYSICAL CHARACTERISTICS
Ambient
temperature
Protection
Class
Size112mm x 58 mm x 27mm
WeightApprox. 195 gm
English and Spanish
-20ºC to +55ºC
IP-68
FEATUREDESCRIPTION
Dedicated keysPTT Key
PortsWater-proof USB2.0 type-C
DISPLAY
Size2.6”
Resolution
Outdoor
Visibility
Capacity65 K colors
AUDIO
Microphone2 Mics with noise cancellation
SpeakerFront Speaker with smart PA, Support
MULTIMEDIA
Audio FormatsAMR-NB, AMR-WB, AAC, AAC+,
Video Formats3GP,MP4, AVI, MOV, MPEG-4,H.263,
FM RadioYes
Camera
Variant 15MP FF Rear camera, No front
Variant 2No Rear camera, No front camera
All the camera features are not applicable for noncamera variant devices across the features.
LED Torch LightYes, also used for camera ash
240x320 Transmissive
Yes
HD voice and wide band
AAC+V2, MP3,V-SELP, AMR 12.65,
AMR 6.6
H.264, H-265
camera
GETTING STARTED
11
USING YOUR SONIM XP3 DEVICE
23
15
1
2
6
5
4
3
14
13
12
11
10
9
8
7
17
22
19
21
16
20
18
24
1. PTT Button
2. Volume Up / Down
3. Voice mail (Press and Hold)
4. Answer/Accept
5. Clear Button
6. Options Button
7. Speaker
8. Text Input Mode
9. Navigation
10. App Tray
11. Select/Center Button
12. End / Reject / Power On & Off (Press and
Hold)
13. Speaker phone
USING YOUR SONIM XP3 DEVICE
14. Back Button
15. Primary Display
16. USB-C Type
17. Headphone Slot
18. Back Cover Screw
19. Back Cover
20. Secondary Display
21. Mic 2
22. Flash Light
23. Camera
24. Barometer
25. SIM Card Slots Under Battery
26. Memory Card Slot under Battery
26
25
12
SWITCHING ON THE PHONE
Press and hold ON/OFF Red button for 2 seconds.
When the phone is switched on, it tries to register with
the network. After successful registration, the name of the
service provider is displayed.
ICONSDESCRIPTION
Option:
Displays the options for the currently active
screen.
Ensure that a valid SIM card is inserted in
your phone.
MANAGING HOME SCREEN
After you complete the phone setup, the home screen
is displayed. The home screen is the beginning point to
access all the device’s features.
1
2
3
1. Notication
2. Service
4
Indicator
and Signal
Strength Bar
3. Battery Charge
Indicator
4. Home Screen
KEY DESCRIPTION
The navigation keys are located below the display screen.
ICONSDESCRIPTION
Back:
Opens the previous screens in the working
sequence till the home screen is displayed.
Once the home screen is displayed, it
remains there even when you press the
back key.
Menu:
Always positioned on top of the
keypad. Select it to view all the installed
applications.
Clear:
Clears the entered text and deletes the
selected le.
Speaker:
You can place the call on speaker and this
icon is enabled only when call is on the
speaker.
For better result in a noisy environment,
hold the device 15-20 cm from your mouth
while speaking on a speaker mode.
The Notications on the top of the display screen
provides details about various notications such as
missed calls, new messages and missed alarms.
The System Icons in the notication bar on the right
display the current device status such as wireless,
network connection strength and battery level.
EXTERNAL DISPLAY
The Sonim XP3 device is ip open/close with limited area
for external or secondary display.
The following information is displayed on the external
display screen:
• SIM signal status
• Battery charging status
• Battery charging percentage
• Date and time
• Call status
• Missed events
• Missed call notication
• PTT status
• Incoming call status
• Call in progress
• Alarm
• Bluetooth
• Location
• Device boot up status
• Music playing status
USING YOUR SONIM XP3 DEVICE
13
• No SIM status/Airplane mode/No data
• Torch On/Off
ICONSDESCRIPTION
FLIP CLOSE/OPEN FUNCTION
The following are the functionalities when ip is open/
close:
SCENARIODESCRIPTION
FLIP CLOSE
Flip is closed while
booting up the device
Flip is closed while
factory reset/FOTA
upgrade
Flip is open when an
incoming event or
message is received.
Flip closed when
charger/USB is
connected
Flip is open when an
incoming event or
message is received.
Red LED is shown up till the
device is booted completely.
Red LED is shown up till the
device is booted completely.
Ringtone can be muted and
vibration can be stopped by
closing the ip.
Shows an indicator on
external display.
FLIP OPEN
Ringtone can be muted and
vibration can be stopped by
opening the ip.
Battery level indicator
Battery charging in progress
No signal
Signal strength
No SIM card
4G LTE network connected
Wi-Fi connected
Bluetooth activated
Call in progress
Speaker icon
FM Radio
Missed call
VOLUME KEYS
Long press of both the
volume keys (up/down)
Short press of both the
volume keys (up/down)
Rejects the incoming call
whether ip is closed or open.
Mutes the incoming event
tone/vibrations.
NOTIFICATION BAR ICONS
The icons displayed at the top of the screen provides
information about the status of the device. The details
such as battery charge status, and data service are
displayed when the phone is in standby mode. Other
indicators such as Bluetooth connectivity status, airplane
mode, alarm and call forward (only if Always forward
is enabled) and Wi-Fi connectivity are displayed, if the
feature is activated.
USING YOUR SONIM XP3 DEVICE
New SMS or MMS
Alarm activated
Silent mode activated
Vibration mode activated
Headset connected
Missed Events notication
Airplane mode activated
Error/information notication - attention
required
Screenshot captured
14
ICONSDESCRIPTION
Music is playing
Device storage space is running out
Warranty Registration icon
case
• abc: Enter all the text in lower case.
• 123: Enter the numbers.
• For Español:
• ES: Enter all the text in upper case (capitalized).
• es: Enter all the text in lower case.
• Es: Enter the rst letter of the sentence in upper
case.
• 123: Enter the numbers.
PHONE OPERATIONS WITHOUT SIM CARD
You can perform the following operations without
inserting a SIM card in your phone.
• Make an emergency call.
• View and modify all settings except data usage and
mobile network related settings.
• Activate and share les through Bluetooth.
• Access the internet using Wi-Fi connectivity.
• Access your phonebook, File explorer multimedia
les, all tools and applications.
• View and modify your prole settings.
CAPTURING A SCREENSHOT
You can take the screenshot of the current screen and it
is stored in your phone’s gallery. To take a screenshot:
1. Ensure that the image to be captured is displayed on
the current screen.
2. Press the Power and Volume down button
simultaneously. The screen shot is captured and
stored in the gallery. A screen Capture ( ) icon
is also displayed on the notication bar.
TO CHANGE THE PHONE LANGUAGE
1. When you enter the text message, you can change
the device language by press and hold the * key.
2. You can change the Language from English to
Español and vice versa.
TO ENTER A WORD
1. Start by pressing the numeric keys from 2 through 9
only once for the required letter.
• Ex 1: To enter the word Good, press 4-6-6-3. The
word displays on the screen as you type.
• Ex 2: To enter the word Hello, press 4-3-5-5-6. The
word displays on the screen as you type.
2. If the word does not display correctly, press right
navigation key to scroll through alternative word
choices. Press either the center navigation key or
0 key to accept the word.
TO INSERT A NUMBER
1. Press the key labeled with the number you want and
use the navigation key to scroll to that number as
above.
2. To insert a symbol, press and hold the numeric
key 1 and use the navigation key to scroll and
select a symbol.
DIFFERENT METHODS TO ENTER TEXT
When English is selected as input language:
• T9EN: Enter the text based on the T9 dictionary. All
the letters is in upper case (capitalized).
• T9En: Enter the text based on the T9 dictionary.
Only the rst letter of the sentence is in upper case
(capitalized).
• T9en: Enter the text based on the T9 dictionary. All
the letters are in lower case.
TEXT ENTRY OPTIONS
When you enter the text message, you can change the
text entry options by pressing the # key. The current text
entry options are displayed in the top bar.
The various text entry options are:
• For English:
• ABC: Enter all the text in upper case.
• Abc: Enter the rst letter of the sentence in upper
USING YOUR SONIM XP3 DEVICE
When Español is selected as input language:
• T9ES: Enter the text based on the T9 dictionary. All
the letters is in upper case (capitalized).
• T9Es: Enter the text based on the T9 dictionary.
Only the rst letter of the sentence is in upper case
(capitalized).
• T9es: Enter the text based on the T9 dictionary. All
the letters are in lower case.
15
Loading...
+ 33 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.