Siemens HIPATH 40, HIPATH 60, HIPATH 80, HIPATH 20 User Manual
Documentation
HiPath 8000
OpenStage 20, OpenStage 40, OpenStage 60,
OpenStage 80
Administration Manual
A31003-O1010-M100-9-76A9
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
bkTOC.fm
Nur für den internen Gebrauch Content
Content 0
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Maintenance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.4 About the Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.5 Conventions for this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.6 The OpenStage Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.6.1 OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.6.2 OpenStage 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.6.3 OpenStage 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.7 Administration Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.7.1 Web-based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.7.2 DLS Service (Deployment Service). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.7.3 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
2 Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Assembling and Installing the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.1 Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Connectors at the bottom side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.3 Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.2.4 Connecting the Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3 Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.1 Access the Web Interface (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.2 Set the Terminal Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.3.3 Basic Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.4 Date and Time / SNTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.5 SIP Server Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.3.6 Extended Network Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.7 Vendor specific: VLAN Discovery and DLS address. . . . . . . . . . . . . . . . . . . . . . 2-11
2.3.7.1 Using a Vendor Class. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2.3.7.2 Using Option #43 "Vendor Specific" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
2.3.8 Registering at the HiPath 8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
3 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Access via Local Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.1 LAN Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.2 VLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2.1 Automatic VLAN discovery (DHCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.2.2.2 Manual configuration of a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
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HiPath 8000 - OpenStage Family, Administration Manual
0-1
bkTOC.fm
Content Nur für den internen Gebrauch
3.3 IP Network Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.3.1 Quality of Service (QoS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.3.1.1 Layer 2 / 802.1p. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.3.1.2 Layer 3 / Diffserv . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.3.2 Use DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.3 IP Address - Manual Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.3.4 Default Route/Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.5 Specific IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3.3.6 DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.6.1 DNS Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.6.2 DNS Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.3.7 Configuration & Update Service (DLS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.3.8 SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.4 Speech Encryption (V1R4.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.5 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.5.1 Terminal and User Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.5.1.1 Terminal Identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.5.1.2 Display Identity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
3.5.2 Emergency and Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3.5.3 Pixel Saver (OpenStage 40/60/80). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.5.4 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
3.5.4.1 SNTP is available, but no automatic configuration by DHCP server . . . . . . . 3-30
3.5.4.2 No SNTP server available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.5.5 SIP Addresses and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5.5.1 SIP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5.5.2 SIP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.5.6 SIP Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
3.5.7 SIP Connection and Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.5.7.1 Response Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.5.7.2 Connectivity Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
3.5.7.3 Outbound Proxy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
3.5.7.4 SIP Transport Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
3.5.8 SIP Session Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
3.5.9 SIP Survivability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.6 Features - Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
3.6.1 Allow Refuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
3.6.2 Group Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
3.6.2.1 Feature Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
3.6.2.2 Pickup alert (V1R3.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
3.6.3 Call Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
3.6.3.1 Transfer on Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
3.6.3.2 Transfer on Hangup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
3.6.4 Callback URIs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
3.6.5 Message Waiting Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
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Nur für den internen Gebrauch Content
3.6.6 System Based Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.6.7 Server Based Features (V1R3.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
3.6.8 uaCSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
3.6.9 Local Menu Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
3.7 Multiline Appearance/Keyset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
3.7.1 Line key configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
3.7.2 Configure Keyset Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
3.7.3 Direct Station Select (DSS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
3.7.3.1 General DSS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
3.7.3.2 Settings for a DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
3.7.4 Key Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
3.8 Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.8.1 Canonical Dialing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
3.8.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
3.9 Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
3.10 Transferring Phone Software, Application and Media Files . . . . . . . . . . . . . . . . . . . 3-79
3.10.1 FTP/HTTPS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79
3.10.2 Common FTP/HTTPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79
3.10.3 Phone Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.10.3.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-81
3.10.3.2 Download/Update Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-83
3.10.4 Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.10.4.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
3.10.4.2 Download Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-86
3.10.5 Picture Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.10.5.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
3.10.5.2 Download Picture Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-89
3.10.6 LDAP Template. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
3.10.6.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
3.10.6.2 Download LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-92
3.10.7 Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
3.10.7.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
3.10.7.2 Download Logo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
3.10.8 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
3.10.8.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
3.10.8.2 Download Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
3.10.9 Ringer File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
3.10.9.1 FTP/HTTPS Access Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
3.10.9.2 Download Ringer File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
3.11 Corporate Phonebook: Directory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
3.11.1 LDAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
3.12 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.12.1 RTP Base Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
3.12.2 Codec Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-105
A31003-O1010-M100-9-76A9, 05/05/2008
HiPath 8000 - OpenStage Family, Administration Manual
0-3
bkTOC.fm
Content Nur für den internen Gebrauch
3.12.3 Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-107
3.13 Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
3.13.1 XML Applications (OpenStage 60/80 with V1R3.x upwards) . . . . . . . . . . . . . . 3-108
3.13.1.1 Basic Setup/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
3.13.1.2 HTTP Proxy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-111
3.13.1.3 Modify an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-113
3.13.1.4 Remove an Existing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-114
3.14 Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
3.15 Troubleshooting: Lost Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-117
3.16 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-118
3.17 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.17.1 Display General Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
3.17.2 LAN Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-120
3.17.3 IP Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
3.17.4 Process and Memory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-122
3.17.5 Fault Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-123
3.17.6 Easy Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.17.6.1 Bluetooth Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.17.6.2 Bluetooth Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-129
3.17.6.3 Call Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-130
3.17.6.4 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-130
3.17.6.5 LDAP Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-131
3.17.6.6 DAS Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-131
3.17.6.7 DLS Data Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-131
3.17.6.8 802.1x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.17.6.9 Help Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.17.6.10 Sidecar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-132
3.17.6.11 Key Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.17.6.12 LAN Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.17.6.13 Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-133
3.17.6.14 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-134
3.17.6.15 Mobility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-134
3.17.6.16 Phone administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-134
3.17.6.17 Server based applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.17.6.18 Speech. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.17.6.19 Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.17.6.20 USB Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-135
3.17.6.21 Voice Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-136
3.17.6.22 Web Based Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-136
3.17.6.23 No Tracing for All Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-137
3.17.7 QoS Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-138
3.17.7.1 Conditions and Thresholds for Report Generation . . . . . . . . . . . . . . . . . . 3-138
3.17.7.2 View Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-141
3.17.8 Core dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-145
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3.17.9 Remote Tracing - Syslog (V1R4.x upwards) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-145
3.17.10 Test Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-146
3.18 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-147
4 Examples and HowTos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Canonical Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Canonical Dialing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Canonical Dial Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.2.1 Conversion examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 How to Create Logo Files for OpenStage Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.1 For OpenStage 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.2.2 For OpenStage 60/80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3 How to Set Up the Corporate Phonebook (LDAP). . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.1 Prerequisites: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4.3.2 Create an LDAP Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.3.3 Load the LDAP Template into the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.3.4 Configure LDAP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.3.5 Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
5 Technical Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Web Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.1 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1.2 Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.1.2 Local Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
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1Overview
1.1 Important Notes
Do not operate the equipment in environments where there is a danger of explosions.
uebersicht.fm
Overview
Important Notes
Q
7
For safety reasons the phone should only be operating using the supplied plug in power
unit.
Use only original Siemens accessories!
Using other accessories may be dangerous, and will invalidate the warranty, extended
manufacturer’s liability and the CE mark.
Never open the telephone or add-on equipment. If you encounter any problems, contact System Support.
Installation requirement for USA, Canada, Norway, Finland and Sweden: Connection
to networks which use outside cables is prohibited. Only in-house networks are permitted.
For USA and Canada only:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This product is a UL Listed Accessory, I.T.E., in U.S.A. and Canada.
This equipment also complies with the Part 68 of the FCC Rules and the Industrie
Canada CS-03.
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Overview
Maintenance Notes
1.2 Maintenance Notes
Do not operate the telephone in environments where there is a danger of explosions.
Use only original Siemens accessories. Using other accessories may be dangerous, and will invalidate the warranty and the CE mark.
Never open the telephone or a key module. If you encounter any problems, contact System Support.
1.3 Product Identification
1.4 About the Manual
The instructions within this manual will help you in administering and maintaining the OpenStage phone. The instructions contain important information for safe and proper operation of
the phones. Follow them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
This guide is intended for service providers and network administrators who administer VoIP
services using the OpenStage phone and who have a fundamental understanding of SIP. The
tasks described in this guide are not intended for end users. Many of these tasks affect the ability of a phone to function on the network and require an understanding of IP networking and
telephony concepts.
These instructions are laid out in a user-oriented manner, which means that you are led through
the functions of the OpenStage phone step by step, wherever expedient. For the users, a separate manual is provided.
You can find further information on the official Siemens Enterprise Communications website
http://www.enterprise-communications.siemens.com) and on the Siemens Enterprise Wiki (ht-
(
tp://wiki.siemens-enterprise.com).
1.5 Conventions for this Document
The terms for parameters and functions used in this document are derived from the web interface (WBM). In some cases, the the phone’s local menu uses shorter, less specific terms and
abbreviations. In a few cases the terminologies differ in wording. If so, the local menu term is
added with a preceding "/".
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1.6 The OpenStage Family
1.6.1 OpenStage 60/80
9
2
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Overview
The OpenStage Family
5
1
3
4
6
7
8
10
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The OpenStage Family
1.6.2 OpenStage 40
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the TouchGuide, the user/administrator can navigate in the various pho-
ne functions, applications, and configuration menus.
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 With the TouchSlider, the user can adjust the volume, e.g. of ringtones.
9 Inbound calls are visually signaled on the Call Display.
10 The Keypad is used for entering phone numbers and text.
Tabelle 1-1
8
2
1
6 7
3
4
5
9
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Graphics Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
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Overview
The OpenStage Family
5 You can customize your telephone in line with your personal needs by assig-
ning individual phone numbers and functions to the Program Keys.
6 Press the Function Keys to access frequently used telephony functions.
7 The Audio Keys let you optimize the audio settings on your telephone.
8 Inbound calls are visually signaled on the Call Display.
9 The Keypad is used for entering phone numbers and text.
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Overview
Administration Interfaces
1.6.3 OpenStage 20
1
3
5
2
4
6
1 The Handset lets you pick up and dial calls in the usual manner.
2 The Display provides intuitive support for telephone operation.
3 The user-friendly Application Keys provide easy access to your telephone’s
applications.
4 Press the Function Keys to access frequently used telephony functions.
5 With the Navigation Key, the user/administrator can navigate in the various
phone functions, applications, and configuration menus.
6 The Keypad is used for entering phone numbers and text.
1.7 Administration Interfaces
You can configure the OpenStage phone by using any of the following methods.
1.7.1 Web-based Management (WBM)
This method employs a web browser for communication with the phone via HTTP or HTTPS. It
is applicable for remote configuration of individual IP phones in your network. Direct access to
the phone is not required.
To use this method, the phone must first obtain IP connectivity.
>
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Overview
Administration Interfaces
1.7.2 DLS Service (Deployment Service)
The Deployment Service (DLS) is a HiPath Management application for administering phones
and soft clients in both HiPath and non-HiPath networks. It has a Java-supported, web-based
user interface, which runs on an internet browser. For further information, please refer to the
Deployment Service Administration Guide.
1.7.3 Local Phone Menu
This method provides direct configuration of an the OpenStage phone. Direct access to the
phone is required.
As long as the IP connection is not properly configured, you have to use this method
>
to set up the phone.
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Administration Interfaces
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Startup
Prerequisites
2Startup
2.1 Prerequisites
The OpenStage phone acts as an endpoint client on an IP telephony network, and has the following network requirements:
• An Ethernet connection to a network with SIP clients and servers.
Only use switches in the LAN, to which the OpenStage phone is connected. An
7
• HiPath 8000 server.
• An FTP Server for file transfer, e. g. firmware, configuration data, application software.
• A DHCP (Dynamic Host Configuration Protocol) server (recommended).
• DLS (Deployment Service) for advanced configuration and software deployment
(recommended).
operation at hubs can cause serious malfunctions in the hub and in the whole
network.
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Startup
Assembling and Installing the Phone
2.2 Assembling and Installing the Phone
2.2.1 Shipment
• Phone
• Handset
• Handset cable
• Subpackage:
• Document "Information and Important Operating Procedures"
• Emergency number sticker
• Emergency Number Sticker
2.2.2 Connectors at the bottom side
OpenStage 60
Keyboard
Power supply
Key Module
USB
Extension
PC
Switch
Headset
Handset
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OpenStage 40 (similar to OpenStage 20, except 1)
Power supply
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Startup
Assembling and Installing the Phone
[1] OpenStage 40 only
PC
Switch
Key Module
[1]
Headset
Handset
[1]
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Startup
Assembling and Installing the Phone
2.2.3 Assembly
1. Handset
Insert the plug on the long end of the handset cable into the jack on the base of the telephone and press the cable into the groove provided for it. Next, insert the plug on the short
end of the handset cable into the jack on the handset.
2. Emergency Number Sticker
Write your telephone number and those for the fire and police departments on the included
label and attach it to the telephone housing underneath the handset (see arrow).
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Startup
Assembling and Installing the Phone
2.2.4 Connecting the Phone
1. Plug the LAN cable into the connector at the bottom of the telephone and connect the
cable to the LAN resp. switch. If PoE (Power over Ethernet) is to be used, the PSE (Power
Sourcing Equipment) must meet the IEEE 802.3af specification.
For details about the required power supply, see the following table:
Model Power Consumption/Supply
OpenStage 20 Power Class 1
OpenStage 20 G Power Class 2
OpenStage 40
OpenStage 40 + 2nd Key Module Power Class 3
OpenStage 40 G
OpenStage 40 G + 2nd Key Module External power unit required
OpenStage 60/80
1
1
2
Power Class 2
Power Class 3
Power Class 3
OpenStage 60/80 + 2nd Key Module Power Class 3
OpenStage 60/80 G
2
Power Class 3
OpenStage 60/80 G + 2nd Key Module External power unit required
Tabelle 2-1
1 Includes 1 Key Module.
2 Includes 1 Key Module + USB-Extension with Acoustic Unit.
2. Only if Power over Ethernet (PoE) is NOT supported:
Use only the plug-in power supply unit fitting the OpenStage phone:
7
EU: C39280-Z4-C510
UK: C39280-Z4-C512
USA: C39280-Z4-C511
Plug the power supply unit into the mains. Connect the plug-in power supply unit to the
jack at the bottom of the phone.
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Startup
Assembling and Installing the Phone
3. If applicable, connect the following optional jacks:
• LAN connection to PC
• Headset (accessory)
• Connection to add-on device (accessory)
• Connection to external keyboard (accessory)
• USB master for connection to a USB device (e. g. accessory USB Acoustic
Adapter)
To prevent damage on the OpenStage phone, connect an USB stick using
7
7
the adapter cable C39195-Z7704-A5.
Do not connect a USB hub to the phone’s USB port, as this may lead to
stability problems.
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Startup
Quick Start
2.3 Quick Start
This section describes a typical case: the setup of an OpenStage endpoint in an environment
using a DHCP server and the web interface. For different scenarios, cross-references to the
corresponding section of the administration chapter are given.
Alternatively, the DLS (Deployment Service) administration tool can be used. Its
>
>
Plug & Play functionality allows to provide the phone with configuration data by assigning an existing data profile to the phone’s MAC address or E.164 number. For
further information, see the Deployment Service Administration Manual.
Any settings made by a DHCP server are not configurable by other configuration
tools.
2.3.1 Access the Web Interface (WBM)
1. Open your web browser (MS Internet Explorer or Firefox) and enter the transfer protocol,
IP address and port number of your phone. If HTTP is used, port 8085 must be added, for
example http://192.168.1.15:8085. For HTTPS, the phone uses the standard port 443.
After entering the URL, the browser might display a certificate notification. The start page
of the web interface appears. In the upper right corner, the phone number, the phone’s IP
address, as well as the DNS name assigned to the phone are displayed. The left corner
contains the user menu tree.
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Startup
Quick Start
2. Click on the tab "Administrator Pages". In the dialog box, enter the admin password:
3. The administration main page opens. The left column contains the menu tree. If you click
on an item which is printed in normal style, the corresponding dialog opens in the center
of the page. If you click on an item printed in bold letters, a sub-menu opens in the right
column.
2.3.2 Set the Terminal Number
If the user and administrator menus are needed in the course of setup, the terminal number,
which by default is identical with the phone number, must be configured first. The terminal num
ber input form is presented to the user/administrator right after booting, unless the Plug&Play
facility of the DLS is used. For further information about this setting, please refer to Section
3.5.1.1, “Terminal Identity”. With the WBM, the teminal number is configured as follows:
-
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4. In the left column, select System > System Identity to open the "System Identity" dialog.
Enter the terminal number, i. e. the SIP name / phone number.
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2.3.3 Basic Network Configuration
For basic functionality, DHCP must provide the following parameters:
• IP Address: IP Address for the phone.
• Subnet Mask (option #1): Subnet mask of the phone.
• Default Route (option #3 "Router"): IP Address of the default gateway which is used for
connections beyond the subnet.
• DNS IP Addresses (option #6 "Domain Server"): IP Addresses of the primary and secondary DNS servers.
If no DHCP server is present, see Section 3.3.3, “IP Address - Manual Configuration” for IP address and subnet mask, and Section 3.3.4, “Default Route/Gateway” for default route.
2.3.4 Date and Time / SNTP
An SNTP (Simple Network Time Protocol) server provides the current date and time for network
clients. The IP address of an SNTP server can be given by DHCP.
In order to provide the correct time, it is required to give the timezone offset, i.e. the shift in
hours to be added to the UTC time provided by the SNTP server.
The following DHCP options are required:
• SNTP IP Address (option #42 "NTP Servers"): IP Address of the SNTP server to be
used by the phone.
• Timezone offset (option #2 "Time Offset"): Offset in hours in relationship to the UTC
time provided by the SNTP server.
For manual configuration of date and time see Section 3.5.4, “Date and Time”.
2.3.5 SIP Server Address
The IP Address or hostname of a SIP server can be provided by DHCP.
The option’s name and code are as follows:
• option #120 "SIP Servers DHCP Option"
For manual configuration of the SIP server address see Section 3.5.5.1, “SIP Addresses”.
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2.3.6 Extended Network Configuration
To have constant access to network subscribers of other domains, you can enter a total of two
more network destinations. For each further domain/subnet you wish to use, IP addresses for
the domain and gateway, and a subnet mask must be entered. The option’s name and code are
as follows:
• option #33 "Static Routing Table"
For manual configuration of specific/static routing see Section 3.3.5, “Specific IP Routing”.
Also the DNS domain wherein the phone is located can be specified by DHCP. The option’s
name and code are as follows:
• option #15 "Domain Name"
For manual configuration of the DNS domain name see Section 3.3.6.1, “DNS Domain Name”.
2.3.7 Vendor specific: VLAN Discovery and DLS address
If the phone is to be located in a VLAN (Virtual LAN), a VLAN ID must be assigned. In case the
VLAN shall be provided by DHCP, VLAN Discovery must be set to "DHCP" (see Section
3.2.2.1, “Automatic VLAN discovery (DHCP)”).
If a DLS (Deployment Service) server is in use, its IP address must be provided. It is recommended to configure the DLS server address by DCHP, as this method enables full Plug & Play:
having received the DLS address from DHCP, the phone will contact the DLS during startup.
Provided that the DLS is configured appropriately, it will send all necessary configuration data
to the phone. Additionally, this method is relevant to security, as it ensures the authenticity of
the DLS server.
For manual configuration of the DLS server address see Section 3.3.7, “Configuration & Update
Service (DLS)”.
For the configuration of vendor-specific settings by DHCP, there are two alternative methods:
1) the use of a vendor class, or 2) the use of DHCP option 43.
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2.3.7.1 Using a Vendor Class
It is recommended to define a vendor class on the DHCP server, thus enabling server and
phone to exchange vendor-specific data exclusively. The data is disclosed from other clients.
In the following, the configuration of vendor classes is explained both for a Windows DHCP
Server and for Unix/Linux.
Configuration of the Windows DHCP Server
For DHCP servers on a pre-SP2 Windows 2003 Server:
>
1. In the Windows Start menu, select Start > Programs > Administrative Tools > DHCP.
2. In the DHCP console menu, right-click the DHCP server in question and select Define
Vendor Classes... in the context menu.
Windows 2003 Server contains a bug that prevents you from using the DHCP
console to create an option with the ID
stead, this entry must be created with the netsh tool in the command line (DOS
shell).
You can use the following command to set the required option (without error
message), so that it will appear in the DHCP console afterwards:
netsh dhcp server add optiondef 1 "Optipoint element 001"
STRING 0 vendor=OptiIpPhone comment="Tag 001 for Optipoint"
The value "Siemens" for optiPoint Element 1 can then be re-assigned using the
DHCP console.
This error was corrected in Windows 2003 Server SP2.
1 for a user-defined vendor class. In-
3. A dialog window opens with a list of the classes that are already available.
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4. Press Add... to define a new vendor class.
5. Enter "OptiIpPhone" as Display name and give a description of this class. Provide the
class name proper by setting the cursor underneath ASCII and typing "OptiIpPhone". The
binary value is displayed simultaneously.
Click OK to apply the changes. The new vendor class now appears in the list:
6. Exit the window with Close.
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7. In the DHCP console menu, right-click the DHCP server in question and select Set Predefined Options from the context menu.
8. In the dialog, select the previously defined OptiIpPhone class and click on Add... to add
a new option. (If the workaround for a pre-SP2 Windows 2003 Server has been applied,
the first option will be there already.)
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