1 Display in idle status (example)
2 Charge status of the batteries
e V U (1/3 charged to fully charged)
= flashes: batteries almost flat
e V U flashes: batteries charging
3 Display keys (page 33)
4 Message key
Opens calls and message lists
Flashes: new message or new call
5 End call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status (press
and hold), activate/deactivate handset
(press and hold in idle status)
ÐÃV
INT 1
15.11.0709:45
INTSMS
6 Hash key
Keypad lock on/off (press and hold,
page 31)
Switch between upper/lower case letters
and digitsfor text input (page 160)
7 Call-by-call list key (not for VoIP)
Open call-by-call list
8 Microphone
9 Recall key
Fixed line network:
enter flash (press briefly)
1
2
3
4
5
6
7
insert a pause (press and hold)
VoIP: enter Flash (adjustable, page 133)
10 Star key
Idle status: ringer tones on/off (press and
hold)
Fixed line network: switch between dial
pulsing/touch tone dialling
Editor: open special characters table
11 Connection socket for headset (page 21)
12 Key 1 (press and hold)
Answer machine (Gigaset C475 IP only)/
call network mailbox
13 Tal k key
Accept call, open last number redial list
(press briefly in idle status), select connection type and start dialling (press briefly/
press and hold after entering the number,
page 26)
SMS editor: send SMS
Lights up:
LAN connection active (phone is connected
to router)
Flashes:
data transfer to LAN connection
Press briefly:
start paging (page 89), display IP address on
handset
Press and hold:
set base station to registration mode
(page 88)
Read the safety precautions and the user guide before use.
Explain their contents and the potential hazards associated with using the telephone to your children.
Only use the mains adapter supplied, as indicated on the underside of the base
$
station or charging cradle.
Only use the recommended, rechargeable batteries (page 156), i.e. never
use a conventional (non-rechargeable) battery or other battery types as this
could result in significant health risks and personal injury.
Batteries should not be disposed of in general household waste. Observe the
local waste disposal regulations, details of which can be obtained from your
local authority or the dealer you purchased the product from.
The operation of medical appliances may be affected. Be aware of the technical
conditions in your particular environment, e.g. doctor's surgery.
Do not hold the rear of the handset to your ear when it is ringing or when the
handsfree function is activated. Otherwise you risk serious and permanent damage to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station or charging cradle in bathrooms or shower rooms.
The handset, base station and charging cradle are not splashproof (page 146).
Do not use the phone in environments with a potential explosion hazard,
e.g. paint shops.
ƒ
6
If you give your Gigaset to someone else, make sure you also give them the user
guide.
Please remove faulty base stations from use or have them repaired by Siemens
Service, as they could interfere with other wireless services.
All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities.
If a product displays this symbol of a crossed-out rubbish bin, the product is subject to European Directive 2002/96/EC.
The appropriate disposal and separate collection of used equipment serve to
prevent potential harm to the environment and to health. They are a requirement for the re-use and recycling of used electrical and electronic equipment.
For further information on disposing of your used equipment, please contact
your local authority, your refuse collection service or the dealer you purchased
the product from.
Gigaset C470 IP/C475 IP – More than just a telephone
Your phone lets you make calls both via the fixed line network and (cost effectively) via the
Internet (VoIP) without using a PC. – Your phone can do much more besides:
u Press a button each time you make a call to indicate whether you want to call via the
fixed line network or the Internet (page 26).
u Register up to six handsets on your base station. With your base station, you can simul-
taneously conduct two calls via VoIP and one call via the fixed line network.
u Multiline: Create up to six VoIP accounts with different VoIP providers. Together with
your fixed line number and the Gigaset.net number, your phone can then be reached
via up to eight different phone numbers.
u Assign each handset its own VoIP number as a send and receive number. If a member
of your family is called on their VoIP number, only their handset will ring (page 130).
u You can also use the VoIP accounts with different providers for cost control purposes.
When dialling, specify the VoIP connection/the VoIP account you want to use for its
lower rates (page 27).
u Setting dialling plans for phone numbers or area codes enables you to automate the
selection of the most cost-effective VoIP connection (page 135).
u Determine which of your phone numbers should be answered by the Gigaset C475 IP
answer machine (page 131).
u Use Gigaset.net for VoIP calls. Connect your phone to the mains power supply and the
Internet, and enjoy free phone calls on Gigaset.net – without making any further settings (page 35).
u Configure the phone connection for VoIP without a PC. Your phone's connection assist-
ant downloads general data about your VoIP provider from the Internet and guides you
through entering your personal data (VoIP/SIP account). This makes it easy for you to
start using VoIP (page 16).
u If necessary, make any further VoIP settings on a PC. The phone features a Web interface
(Web configurator) that can be accessed via your PC's Web browser (page 113).
u Use instant messaging on your handset. Go online and see which of your messenger
contacts (buddies) are also online. Exchange SMS messages with your buddies or simply
give them a call (page 76). A free messenger account is already set up for you on the
Gigaset.net Jabber server (page 140).
u Let your phone tell you, without requiring a PC, about new e-mail messages in your
mailbox (page 73). Use your handset to delete old e-mail messages from your mailbox.
u Make sure your phone is always up-to-date. Keep yourself informed about firmware
updates on the Internet and download them onto your phone (page 105).
Your Gigaset C470 IP/C475 IP has a protected operating system that offers increased security
against viruses from the Internet.
With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as
in the telephone network, but rather they are transmitted via the Internet in the form of
data packets.
You can take advantage of all the benefits of VoIP with your phone:
u You can make cost-effective calls in high voice quality with callers on the Internet, the
fixed line network or the mobile phone network.
u VoIP providers will give you personal numbers, with which you can be reached from the
Internet, the fixed line network and any mobile phone network.
To be able to use VoIP, you need the following:
u A broadband Internet connection (e.g. DSL) with flat rate (recommended) or volume-
based price.
u Internet access, i.e. you need a router that will connect your phone to the Internet.
You can find a list of recommended routers on the Internet at:
www.siemens.com/gigasetcustomercare
Once you are on the Web page, open the FAQ page and select "Gigaset C470 IP" or
"Gigaset C475 IP". Search for "Router", for example.
u Access to the services of a VoIP provider. You can open up to six accounts with different
u one Gigaset C470 IP/C475 IP base station
u one Gigaset C47H handset
u one mains adapter for the base station
u one charging cradle incl. mains adapter
u one phone cable
u one Ethernet cable (LAN cable)
u two batteries
u one battery cover
u one belt clip
u one quick guide
Firmware updates:
Whenever there are new or improved functions for your Gigaset C470 IP/C475, base station firmware
updates will be made available for you to download to your phone (page 105). If this results in operational changes to your phone, a new version of this user guide will be published on the Internet at
www.siemens.com/gigaset
Setting up the handset for use
The display is protected by a plastic film. Please remove the protective film!
Inserting the batteries
Warning:
Only use rechargeable batteries (page 156) recommended by Siemens Home and Office Communication Devices GmbH & Co. KG. Never use a conventional (non-rechargeable) battery or other battery
types as this could result in significant health risks and personal injury. For example, the batteries
could explode. The phone could also malfunction or be damaged as a result of using batteries that
are not of the recommended type.
¤ Insert the batteries the right way round (see figure).
The polarity is indicated in/on the battery compartment.
The handset switches on automatically. You will hear a confirmation tone.
Closing the battery cover
¤ First insert the battery cover at the top.
¤ Then press the cover until it clicks into place.
Opening the battery cover
¤ Place your fingertip in the cavity on the casing and pull the battery cover upwards.
Connecting the charging cradle
The charging cradle is designed to be operated in enclosed, dry areas at temperatures
ranging from +5 °C to +45 °C.
Instructions on how to connect the charging cradle and mount it on the wall (if required)
can be found at the end of this user guide.
¤ To charge the batteries, leave the handset in the charging cradle.
Please note:
– Only place the handset in the charging cradle that is intended for it.
– If the handset has turned itself off because the batteries are flat and is then placed in the charging
If the handset is activated, the flashing battery icon e in the top right of the display indicates that the batteries are being charged.
During handset operation, the battery icon indicates the charge status of the batteries
(page 1).
The correct charge status can only be displayed if the batteries are first fully charged and
discharged through use.
¤ To do this, leave the handset in the charging cradle without interruption until the bat-
tery icon stops flashing in the display (around 5 hours).
¤ Once the batteries are fully charged, remove the handset from the charging cradle and
do not put it back again until the batteries are fully discharged.
Please note:
After the first battery charge and discharge, you may place your handset in the charging cradle after
every call.
Please note:
u Always repeat the charging and discharging procedure if you remove the batteries from
the handset and reinsert them.
u The batteries may warm up during charging. This is not dangerous.
u After a while the charge capacity of the batteries will decrease for technical reasons.
Please note:
You will find explanations for the symbols and typographical conventions used in this user guide in
the appendix, page 157.
Setting the date and time
The date and time must be set in order to have the correct time for incoming calls and to
be able to use the alarm clock and calendar.
Please note:
The address of a time server on the Internet is stored on your telephone. The date and time are taken
from this time server provided that the base station is connected to the Internet and synchronisation
with the time server is activated (page 144). Manual settings are overwritten in this case.
If the date and time on the phone have not yet been set, the
In order to be able to make calls with your phone via the fixed line network and via VoIP,
you must connect the base station to the fixed line and the Internet, see Figure 1.
Internet
1
4
1
LAN
3
2
Figure 1 Connecting the phone to the fixed line and the Internet
1 Internet connection:
Router and modem (shown here) or router with integrated modem.
2 Gigaset C470 IP or C475 IP base station
3 Gigaset C47H handset
4PC in LAN
Follow the steps in the order given below:
1. Connect the base station to the fixed line phone port
2. Connect the base station to the mains power supply
For Internet access you need a router connected to the Internet via a modem (this may be
integrated in the router).
3
1
2
1 Side view of the base station
2 Network plug (LAN) with network cable
3 Network plug on the router
As soon as the cable connecting the phone and router is plugged in, the paging key lights
up on the front of the base station (page 2).
You can now establish VoIP connections within Gigaset.net (page 35).
Making settings for VoIP telephony
Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the
fixed line network or the mobile phone network, you need the services of a VoIP provider
who supports the VoIP SIP standard.
Precondition: You have registered with such a VoIP provider (e.g. via your PC) and set up
at least one VoIP account.
The following phone settings are necessary in order for you to use VoIP. You can obtain the
following information from your VoIP provider:
u Your user name with the VoIP provider, if this is required by the VoIP provider
u You r regi s tratio n name
u Your password with the VoIP provider
u VoIP provider general settings
The connection assistant will help you with the settings.
Starting the connection assistant
Precondition: The base station is connected to the mains power supply and a router. Your
router is connected to the Internet (page 16).
Tip: Leave VoIP activated as the default connection for your telephone (default setting,
page 105). The telephone then attempts to establish a connection directly to your VoIP provider's server after the connection assistant is closed. If incorrect/incomplete information
means that the connection cannot be established, messages will be displayed (page 19).
Your phone is preconfigured for dynamic assi gnmen t of the I P address. In order for you r rou ter to "rec ognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the
router's DHCP server is activated. Turn to page 109 to find out how to assign your phone a static IP
address if necessary.
As soon as the handset battery is sufficiently charged, the message key f on the handset
will flash (approx. 20 minutes after you have put the handset in the charging cradle). Press
the message key f to start the connection assistant.
You will see the following display:
Connection Assist.
Start assistant
for entry of VoIP
connection data?
NoYes
§Yes§Press the display key to start the connection assistant.
~Enter the system PIN (default is 0000) and press §OK§.
If you press §No§, the procedure that follows is described under "Entering your name in the
Gigaset.net directory" on page 18.
Please note:
The connection assistant will also start automatically if you try to establish a connection via the Internet before you have made the necessary settings.
You can also call up the connection assistant at any time via the menu (page 107).
Downloading VoIP provider data
The phone establishes a connection with the Siemens server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
After a brief period you will see the following display:
Select Country
Germany
England
France
Netherlands, the
ÝOK
qSelect country (press up/down on the control key) and press
for which VoIP profiles are available will be displayed.
The necessary general access data for your VoIP provider will be downloaded and saved on
the phone.
If the data for your VoIP provider is not available for download, press the ” display key twice. You
can then carry out the following steps with the connection assistant.
You must then make the settings needed for the VoIP provider using the Web configurator
(page 121). Your VoIP provider will supply you with this data.
Entering user data for your first VoIP account
Enter the VoIP user data for the first VoIP account. Your VoIP provider will supply you with
this data.
You can enter five additional VoIP accounts (VoIP phone numbers) via the Web configurator at a later
stage (page 120). Your phone (together with your fixed line number) can then be reached on up to
seven different phone numbers. You can assign the phone numbers to the individual handsets that
are registered with the base station as send and receive numbers (page 130).
Username:
Enter the user name and press
Authent. Name:
Enter the registration name and press
Authent. Password:
Enter password and press
Please note:
When making these entries, please remember the VoIP user data is case sensitive. When you enter
text, the first letter is capitalised by default. If necessary, press and hold the # key to switch
between upper and lower case and numbers.
§OK§ if this is required by your provider.
§OK§.
§OK§.
If you have made all the required entries, the message "Connection data complete" will appear
on the display.
Then the Gigaset.net assistant is started.
Entering your name in the Gigaset.net directory
With Gigaset.net you can call other Gigaset.net users directly over the Internet free of
charge, without setting up an account with a VoIP provider and without making any further
settings. You can find Gigaset.net subscribers by carrying out a name search in the
Gigaset.net directory (page 36).
Enter the name that you would like to be listed under in the Gigaset.net direc-
tory and press
A connection to the Gigaset.net server is established.
If there is already an entry under this name, you will receive a message to this effect and
you will be asked to enter a name again.
If an entry in the Gigaset.net directory is successful, the message "Your user name is success-
fully added to Gigaset.net!" is displayed briefly.
If the attempt to create the entry fails (e.g. because the phone is not connected to the Internet), a
message to this effect is displayed briefly (see page 20). You can then create the entry later via the
Gigaset.net directory (see page 38).
§OK§. The name may contain up to 25 characters.
Completing the VoIP settings
After the entries have been completed, the handset reverts to idle status.
If all the settings are correct and if the phone can establish a connection to the VoIP server,
then the internal name of the handset will be displayed (example):
ÐÃ V
INT 1
INTSMS
You can now use your phone to make calls via the fixed line network and the Internet.
Callers can reach you on your fixed line number and your VoIP number.
Please note:
To ensure that you can always be reached via the Internet, the router must be permanently connected
to the Internet.
No connection to the Internet/VoIP server
If one of the following messages is displayed instead of the internal name after the connection assistant is closed, errors have occurred:
u Server not accessible!
u Provider registration failed!
Below you will find possible causes and measures you can take.
¤ Check the cable connection between the base station and the router (the LED on the
base station must light up) and the connection between the router and the Internet connection.
¤ Check whether the phone is connected to the LAN.
– It may not have been possible to dynamically assign an IP address to the phone
or
– You have assigned a static IP address to the phone that has either already been
assigned to another LAN subscriber or does not belong to the router's address block.
¤ Press the paging key on the base station. The IP address appears on the handset dis-
play.
¤ Press the talk key on the handset to end paging call.
¤ Start the Web configurator with the IP address.
¤ If no connection can be established, change the settings on the router (activate DHCP
server) or the phone's IP address.
Provider registration failed!
u Your personal data for registering with the VoIP provider may have been entered incom-
pletely or incorrectly.
¤ Check your entries for Username, Authent. Name and Authent. Password. In particular,
check your use of upper and lower case.
To do this, open the following menu on your handset:
¢ Ð Settings¢ Telephony ¢ VoIP (Enter system PIN) ¢ Provider Registr.
v
(see page 108)
u The server address for the VoIP server has not yet been entered, or has been entered
incorrectly.
¤ Start the Web configurator.
¤ Open the following Web page: Settings ¢Telephony ¢Connections.
¤ Click the Edit button next to the first VoIP connection.
¤ Edit the server address where necessary.
Please note:
If port forwarding is activated on your router for the ports that have been registered as the SIP port
(Standard 5060) and the RTP port (Standard 5004), it is advisable to deactivate DHCP and assign the
phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls):
– Assign IP address via the handset menu:
v
£ Ð Settings£Base £Local Network
Or
– Assign IP address via the Web configurator:
¥ Open the following Web page: Settings£IP Configuration.
¥ Select IP address type.
Please note that the IP address and subnet mask depend on the router's address block.
You must also enter the standard gateway and DNS server. The IP address for the router is generally
entered here.
By using a belt clip and headset (optional) you can easily make your handset a constant
companion both inside the building and in its immediate vicinity.
Attaching the belt clip
The handset has notches at the top and on each side (level with the loudspeaker) for
attaching the belt clip.
¤ Press the belt clip onto the back of the handset so that the protrusions on the belt clip
engage with the notches.
Connection socket for headset
You can connect various headset types (with 2.5 mm jack connector), including HAMA
Plantronics M40, MX100 and MX150.
A compatibility list of tested headsets is available on the Internet at:
www.plantronics.com/productfinder
External calls are calls made via the public telephone network (fixed line network) or via
the Internet (VoIP). You generally decide which connection type you want to use for a specific call when you dial the number.
Please note:
– You can conduct up to three separate external calls via your base station (using different hand-
sets): two calls via VoIP and one via the fixed line network.
– You can define dialling plans for certain numbers or area codes by determining the connection
and therefore the billing method to be used (cost control, see page 135) when these numbers are
dialled.
– Dialling with the directory (page 43), quick dial keys (page 97) or last number redial list (page 47)
saves repeated keying of phone numbers. You can modify or add to these numbers on a call-tocall basis.
– If you use VoIP to make a call to the fixed line network, you may also have to dial the area code for
local calls (depending on the VoIP provider). You can avoid having to dial your own area code by
entering it into the configuration (page 134). Your area code is then added automatically when
you make local calls.
Use the talk key to select the type of connection and make the call
By briefly pressing or pressing and holding the call key c, you can determine the type of
connection for the call you want to make (fixed line network or VoIP).
Precondition: You enter the number without a line suffix (page 27) and have not defined
any dialling plans for this number.
~cEnter number (without suffix) and briefly press/press and hold the talk key.
A default connection is established on your phone (fixed line network or VoIP, page 105).
¤ Briefly press the talk key c if you want to make a call via this default connection.
¤ Press and hold the talk key c if you want to make the call via the other connection
type.
If you have assigned a number of VoIP numbers to your phone, you can define which VoIP
number (VoIP account) is used for external calls from each specific handset (handset send
number, page 130).
Please note:
If you are using a GAP compatible handset other than the Gigaset handsets C47H, S67H, S68H,
SL37H, S45 and C45, every call will be made via the standard connection, even if you press and hold
the call key. If you want to use the non-default connection to make a call, enter a star (*) at the end
of the number.
26
Making an external callMaking calls with VoIP and the fixed line network
Selecting the connection type using display keys and making a call
Precondition: The display keys on your handset have been assigned §FixedLine§ and/or §IP§
(page 97).
§FixedLine§ / §IP§
Press the display key to select the connection type.
~sEnter the number or select from the directory.
c / d Press the talk or handsfree key.
The number will always be called via the selected connection type.
Please note:
If you have dialled a number with a suffix #1 to #6 via VoIP (§IP§), your call will be made through the
VoIP account assigned to the suffix. If you have entered #0, no suffix or an invalid suffix, your call will
be made through the handset's VoIP send number. Suffixes are ignored for calls made through the
fixed line network (§FixedLine§).
Select and dial a connection via your line suffix
You can configure up to six VoIP numbers on your phone in addition to the fixed line network number and the Gigaset.net number. A (line) suffix i s assigned to each number (line)
of your phone:
u the fixed line number has the suffix #0
u VoIP numbers have the suffixes #1 to #6 (page 121)
u and the Gigaset.net number has the suffix #9
~ Enter the number of the party you wish to call (e.g. 1234567).
~ Add the suffix for the connection (your phone number) through which you
wish to make and pay for the call, e.g. # for the 1st VoIP number in your
configuration.
cPress the talk key.
The connection is always made via the line with the assigned suffix, regardless of whether
you press the call key c briefly or press and hold.
Please note:
– If you enter a suffix that is not configured in your phone, your call will be made via the handset's
send number (page 130).
– If you press the display key §FixedLine§ before dialling the number, your call will be made via the
fixed line network – irrespective of the line suffix.
– If you press the display key §IP§ before dialling the number, your call will be made via VoIP, even if
you enter the suffix #0 (fixed line network).
Entering an IP address
You can also dial an IP address instead of a phone number using VoIP.
¤ Press the star key * to separate the sections of the IP address
(e.g. 149*246*122*28).
¤ If necessary press the hash # key to attach the SIP port number of the person you are
calling to the IP address (e.g. 149*246*122*28#5060).
You cannot dial IP addresses using a line suffix.
27
Making calls with VoIP and the fixed line networkEnding a call
You can use the Web configurator to block certain numbers or to define which of your
numbers (fixed line network, VoIP) should be used to call specific numbers (Dialling Plans,
see page 135).
If you enter a number that has a defined dialling plan, the call will be made via the line
defined in the dialling plan – regardless of whether the call key is pressed briefly or pressed
and held. Any automatic area code will not be prefixed to the number.
Emergency numbers
Dialling plans for emergency numbers (e.g. the local emergency service number) are factory-set for certain countries. Emergency calls are then always made via the fixed line network.
You cannot delete or deactivate these dialling plans. However, you can change the connection through which each emergency number should be called (e.g. if the phone is not connected to the fixed line network). You must make sure that the VoIP provider for the
selected connection supports emergency calls.
If your phone does not have default dialling plans for emergency calls, you should define
the rules yourself (page 135). Assign them to a connection that you know supports emergency calls. Emergency calls are always supported by fixed line networks.
Please note: If no rules are defined for emergency numbers and you have programmed an
automatic local area code (page 134), the code will be prefixed to emergency numbers as
soon as they are dialled via a VoIP connection.
Please note:
Emergency numbers cannot be dialled if the keypad lock is activated. Before dialling, press and hold
the hash key
#, to release the keypad lock.
Ending a call
aPress the end call key.
28
Accepting a callMaking calls with VoIP and the fixed line network
The handset indicates an incoming call in three ways: by ringing, by a display on the screen
and by the flashing handsfree key d.
Please note:
Only calls to receive numbers that are assigned to your handset will be signalled (page 130).
If a phone number is not assigned to any handset as a receive number, the calls will be signalled on
all handsets.
You can accept the call by:
¤ Pressing the talk key c.
¤ Pressing the handsfree key d.
¤ Gigaset C475 IP: Press the display key Ÿ to forward the call to the answer machine
(page 69).
If the handset is in the charging cradle and the Auto Answer function is activated (page 97),
the handset will take a call automatically when you lift it out of the cradle.
If the ringer tone is intrusive, press the
as it is displayed on the screen.
Please note:
You can reject VoIP calls by pressing the end call key a. The caller receives an appropriate message
(depending on the provider).
Pressing the end call key on an incoming call from the fixed line network will cancel the ringer tone
(same as §Silence§).
§Silence§ display key. You can accept the call so long
Calling Line Identification
When you receive a call from the Internet, the caller's number and/or the name they have
specified is displayed on the screen.
When you receive a call from the fixed line network, the caller's number is displayed on the
screen if the following conditions are met:
u Your fixed line network provider supports CLIP, CLI:
– CLI (Calling Line Identification): number of the caller is transmitted
– CLIP (Calling Line Identification Presentation): the caller's number is displayed.
u You have arranged CLIP with your network provider.
u The caller has arranged CLI with the network provider.
If the phone number is identified and the caller's number is saved in your directory, the
name will be displayed from the directory. A CLIP image allocated to the name will also
appear in the display.
29
Loading...
+ 168 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.