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Life sounds brilliant.
www.bestsound-technology.com
Ace binax™
User Guide
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2 Content
Content
Welcome 4
Your hearing instruments 5
Instrument type 5
Getting to know your hearing instruments 5
Components and names 6
Controls 8
Settings 9
Batteries 10
Battery size and handling tips 10
Replacing batteries 11
Daily use 13
Turning on and off 13
Inserting and removing the hearing instruments 14
Adjusting the volume 17
Changing the hearing program 17
Special listening situations 18
On the phone 18
Maintenance and care 19
Hearing instruments 19
Ear pieces 20
Professional maintenance 22
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3Content
Further information 23
Accessories 23
Symbols used in this document 23
Troubleshooting 24
Service information 25
Country-specic information 26
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Welcome4
Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.
To receive the most benet from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Welcome
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Welcome 5
This user guide describes optional features that
your hearing instruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.
Instrument type
Your hearing instruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the instrument via a receiver cable. The
instruments are not intended for infants, small children
or mentally disabled persons.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
Your hearing instruments
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Welcome6
Components and names
➊ Ear piece
➋ Receiver
➌ Receiver cable
➍ Microphone openings
➎ Push button (optional)
➏ Battery compartment
➐ Side indicator
(red = right ear,
blue = left ear)
➑ Receiver connection
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Welcome 7
You can use standard or custom-made ear pieces.
Standard ear pieces Size
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces.
Read more in section "Maintenance and care".
Custom-made ear pieces
Custom shell
Click Mold™
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Welcome8
Controls
With the controls you can, for example, switch hearing
programs. Your hearing instruments either have a
push button or no control.
Your Hearing Care Professional has programmed your
desired functions to the push button.
Control Left Right
Push button
No control
You can use a smartphone app for remote control.
Push button function L R
Press briey:
Program change
Press long:
Standby/turn on
L = Left, R = Right
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Welcome 9
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
The tinnitus noiser generates a soft noise to distract
you from your tinnitus.
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Batteries10
When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 10
■ Always use the correct battery size for your hearing
instruments.
■ Remove the batteries if you intend not to use the
hearing instruments for several days.
■ Always carry spare batteries.
■ Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Batteries
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Batteries 11
Replacing batteries
Removing the battery:
Open the battery compartment.
Use the magnet stick to pull out the
battery. The magnet stick is available
as an accessory.
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Batteries12
Inserting the battery:
If the battery has a protective lm, remove it
only when you are ready to use the battery.
Insert the battery with the "+" symbol
facing up (refer to the picture).
Carefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
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Daily use 13
Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via battery compartment:
Turning on: Close the battery compartment.
The default volume and hearing program are set.
Turning off: Open the battery compartment to
the rst catch.
Via push button:
Turning on or off: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Daily use
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Daily use14
Inserting and removing the hearing instruments
Your hearing instruments have been ne-tuned for your
right and left ear. Colored markers indicate
the side:
■ red marker = right ear
■ blue marker = left ear
Inserting a hearing instrument:
Hold the receiver cable at the bend closer
to the ear piece.
Carefully push the ear piece in
the ear canal
➊
.
Twist it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
Lift the hearing instrument and
slide it over the top of your ear
➋
.
CAUTION
Risk of injury!
Insert the ear piece carefully and not too deeply
into the ear.
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Daily use 15
■ It may be helpful to insert the right hearing
instrument with the right hand and the left
hearing instrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:
Bend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
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Daily use16
Removing a hearing instrument:
Lift the hearing instrument
and slide it over the top of
your ear
➊
.
If your hearing instrument is
equipped with a custom shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
For all other ear pieces: Grip the receiver in the
ear canal with two ngers and pull it carefully out
➋
.
Do not pull the receiver cable.
CAUTION
Risk of injury!
In very rare cases the ear piece could remain in
your ear when removing the hearing instrument.
If this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing instruments after usage.
Read more in section "Maintenance and care".
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Daily use 17
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
You can use a smartphone app for volume control.
Changing the hearing program
Depending on the listening situation, your hearing
instruments automatically adjust their sound.
Your hearing instruments may also have several
hearing programs which allow you to change the sound,
if needed. An optional signal tone can indicate the
program change.
To change the hearing program, press the push button
briey.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.
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Special listening situations18
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing instrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that
the ear is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
Switch to the telephone program whenever you are
on the phone.
If a telephone program is congured for your hearing
instruments, it is listed in section "Settings".
Special listening situations
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Maintenance and care 19
To prevent damage it is important that you take care of
your hearing instruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing instruments
Drying and storage
Dry your hearing instruments overnight.
Ask your Hearing Care Professional for recommended
drying products.
For longer periods of non-use, store your hearing
instruments with open battery compartment and
batteries removed in a drying system to avoid the
adverse effects of moisture.
Cleaning
Your hearing instruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing instruments or cause personal injury.
Clean your hearing instruments daily with
a soft, dry tissue.
Never use running water or immerse the
devices in water.
Never apply pressure while cleaning.
Ask your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing instruments
in good condition.
Maintenance and care
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Maintenance and care20
Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
This may affect sound quality. Clean the ear pieces daily.
For all types of ear pieces:
Clean the
ear piece right
after removal
with a soft and
dry tissue.
This prevents
that cerumen
becomes dry
and hard.
For Click Domes:
Squeeze the tip of the dome.
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Maintenance and care 21
Exchanging
Exchange standard ear pieces approximately every three
months. Replace them sooner if you notice cracks or
other changes. The procedure for exchanging standard
ear pieces depends on the type of ear piece. In section
"Components and names", your Hearing Care Professional
has marked your type of ear piece.
Exchanging Click Domes
If you have problems removing the old Click Dome,
use the removal tool or follow the instructions on
the packaging of the Click Domes:
The removal tool is available as an accessory.
Take particular care that
the new Click Dome clicks
noticeable in place.
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Maintenance and care22
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Custom-made ear pieces and wax lters should be
exchanged as needed by a professional.
Ask you Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.
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Further information 23
Accessories
You can use a smartphone app for remote control.
Consult your Hearing Care Professional for further
information.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Further information
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Further information24
Troubleshooting
Problem and possible solutions
Sound is weak.
■ Replace the empty battery.
■ Clean or exchange the ear piece.
Hearing instrument emits whistling sounds.
■ Reinsert the ear piece until it ts securely.
■ Clean or exchange the ear piece.
Sound is distorted.
■ Replace the empty battery.
■ Clean or exchange the ear piece.
Hearing instrument emits signal tones.
■ Replace the empty battery.
Hearing instrument does not work.
■ Turn the hearing instrument on.
■ Gently close the battery compartment completely.
■ Replace the empty battery.
■ Make sure the battery is inserted correctly.
■ Power-on delay is active.
Wait several seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
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Further information 25
Service information
Serial numbers
Left:
Right:
Service dates
1:
2:
3:
4:
5:
6:
Your Hearing Care Professional
Date of purchase:
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Further information26
Country-specic information
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www.bestsound-technology.com
Document No. A91SAT-02373-99T01-7600 EN
Order/Item No. 108 264 43 | Master Rev01, 06.2014
© Siemens AG, 07.2014
Legal Manufacturer
Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0
Manufactured by Sivantos GmbH
under Trademark License of Siemens AG.
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