Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and ISO14001 standard certified by an external certification company.
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-S1730-U102-1-7619
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not
always apply as described or which may change as
a result of further development of the products. An
obligation to provide the respective characteristics
shall only exist if expressly agreed in the terms of
contract. Availability and technical specifications are
subject to change without notice.
OpenScape, OpenStage and HiPath are registered
trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service
names are trademarks or registered trademarks of
their respective holders.
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Tabl esConfidential
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For internal use onlyConventions and general instructions
1Conventions and general instructions
Target audience and qualifications
This User Manual is written for service staff who are responsible for the initial installation and
startup of the OpenScape Alarm Response Professional.
In addition, it shall assist and support all those who set up and administer the Tool.
A basic knowledge of Windows and administrator skills are required to carry out the operations
described in this document.
Contents
The first chapter is divided into the following sections:
1.1 Reference manuals
1.2 Conventions and symbols used in this Manual
1.3 Privacy and data security
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Conventions and general instructionsFor internal use only
Reference manuals
1.1Reference manuals
Please also see our OScAR-Pro Release 7, HiPath OScAR-Pro V3 R1user manual for further
details and additional assistance when working with OScAR-Pro.
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For internal use onlyConventions and general instructions
Conventions and symbols used in this Manual
1.2Conventions and symbols used in this Manual
Conventions
The following conventions apply to this User Manual:
Text
Password 123456 ...Details that appear in the continuous text and that are of particu-
global.cfg fileFiles and directories are indicated by the non-proportional
"Name"Field names, menu names and window descriptions are placed in
<Place holder>Entries or outputs, both of which may vary depending on the indi-
Table 1-1Conventions
Symbols
The following symbols are used in this Manual:
The "i" is used to signal useful additional information.
All texts taken from the described files and any text you may enter
into these files will appear in the non-proportional Courier type-
face.
lar importance or must be heeded are output in bold print. Buttons are euqally marked in bold.
typeface Courier.
quotation marks.
vidual event and settings, are always placed in angle brackets and
written in italics.
>
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Conventions and general instructionsFor internal use only
Privacy and data security
1.3Privacy and data security
Please note that the system described in this Manual uses and processes personal data.
In Germany, the processing and use of personal data are subject to various regulatory acts,
including the Federal Data Protection Act (Bundesdatenschutzgesetzes, BDSG) and other restrictions. For your and any other country, please be careful to observe all pertinent laws and
regulations that are currently in force and applicable.
The first and foremost purpose of data protection is to protect the individual against any infringement of his/her personal rights through the misuse of his/her personal data.
On the other side, the protection of data privacy also has the aim to protect the data itself from
being misused during the different phases of its processing and in doing so ward off any infringement of outside or internal interests in need of protection.
Help safeguard data privacy and data security by being aware of these issues as you
work:
●Make sure that only authorized persons have access to personal data.
●Consistently make use of every opportunity to assign passwords; do not grant unauthor-
ized persons access to any passwords, e.g. by writing them down.
●Make sure that no unauthorized persons can manipulate, i.e. save, modify, communicate,
block, delete, or use personal data in any way.
●Always safeguard that no unauthorized persons have access to data storage mediums,
e.g. to back up diskettes or protocol printouts. This applies to service work as well as to
any storage or transport.
●Make sure that data storage media that are no longer needed are completely destroyed. In
this context, always check that you do not leave behind any papers that might become
openly accessible to others.
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For internal use onlyDescription of functions
Overview
2Description of functions
2.1Overview
With the OpenScape Alarm Response Professional, you can import data easily into tetronik
OScAR-Pro Release 7 or OScAR-Pro V3 R2 Classic Applications (OScAR-Pro = Open Scape Alarm Response Professional) from customer-own databases using the original source files
in ASCII format.
With the help of a configuration file (INI file), the data import can be tailored so flexibly that
source data files can be read in from just about any database.
In a first step, you need to export the data you want the Dataimport-Tool to later import from the
customer-own database to the source file.
It is these source files that are then read in, verified, and, if fault-free, finally imported by the
OpenScape Alarm Response Professional in accordance with the INI file rules.
The DAKS-TT Dataimport Tool can be started either manually or e.g. via the Windows-Scheduler.
Image 2-1Diagram of a data import
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Description of functionsFor internal use only
General description
2.2General description
●The OpenScape Alarm Response Professional is an independent Windows program, op-
erable under WINDOWS 2000/XP/2003.
●It accepts data (tables) from source files with corresponding setup and enters it into the
database via OScAR-Pro-TT Server.
For this purpose the program needs separate source files (with the relevant datasets) for
the following tables:
–Subscriber list (obligatory)
–Broadcast groups (if needed)
–Contingency table for broadcast members (if needed)
–Conference groups (if needed)
–Contingency table for conference group members (if needed)
–Call Profiles (if needed)
–Contingency table for call profile group members (if needed)
●Every dataset that needs to be imported must have an unequivocal numeric code (identi-
fier) ranging between 0 and n - 1, with n constituting the maximum number of entries in the
table defined in the OScAR-Pro server's chipcard.
●The flexibility of the OpenScape Alarm Response Professional ensures that in the source
files:
–the fields of the table may be in random order,
–fields located anywhere and not needed by the OScAR-Pro-TT database will be ig-
nored,
–not all fields must be identical with those of the OScAR-Pro-TT database; missing
fields can be filled with absolute terms,
–specific subscriber data sets can be earmarked using unequivocal codes or referenc-
es (e.g. "Default values" from a Microsoft Access database), to safeguard that they will
be found again later after their import.
●Note that subscribers with administrative rights (user) can only be setup and administered
via the OScAR-Pro-TT Administrator Tool.
On condition that the subscriber identifier has not been changed, the administrative and
operative rigts already assigned to a subscriber are retained also after the data import.
●Subscribers can be also entered flexibly into existing broadcasts on the basis of specific
trigger words.
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For internal use onlyDescription of functions
Start and operation of the OpenScape Alarm Response Professional
●In order to be able to create or edit the INI file as faultless as possible, the DAKS-TT
Dataimport Tool has a corresponding editor with an intuitive user interface (Chapter 6, „INI
Editor of the DAKS-TT Dataimport-Tool“).
Note:
>
Bear in mind that for broadcasts or conferences that are launched via contact or
time-controlled processes, no corresponding references are retained when the
groups are imported.
2.3Start and operation of the OpenScape Alarm Response
Professional
●The OpenScape Alarm Response Professional can be started:
–manually,
–via Windows Scheduler ("Planned tasks“) with two different trigger parameters.
●First, the DAKS-TT Dataimport Tool tries to logon to OScAR-Pro-TT Server with the de-
fined logon data.
Should another user already be logged on to OScAR-Pro-TT Server with the same
>
identification code, your logon attempt will be rejected. If you are using automatic
log-on (Section 4.1, „Starting the DAKS-TT Dataimport Tool“) in this instance, the
program will be ended.
●If the log-on was successful, the INI files are read in and checked for faultlessness.
●Next, the relevant import files are entered in keeping with the INI file rules and the data,
together with the data stock that already exists in the database, is checked for plausibility.
●Any faults or inconsistencies will be output in the display area of the application and, op-
tionally, recorded to individual logfiles.
In the event of a fault, the import process will be aborted.
●Once the data is checked and proves faultless, it is transferred to the database and saved.
●During the saving process, the following connections of OScAR-Pro-TT Server are cut:
–all connections to logged-on administrators, if any
–all connections to logged-on operators, if any
–all connections to OScAR-Pro servers.
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Description of functionsFor internal use only
Plausibility checks
2.4Plausibility checks
In the plausibility check, the source files are examined for:
●redundant or multiple allocation of identifiers in one and the same table
●missing identifiers or identifiers that transgress areas pursuant to the chip-enable gating of
the OScAR-Pro server
●invalid allocations in the contingency tables
●assignments of invalid announcements
●errors in the value range of fields
●missing ‘PIN’ if the field for the operative rights of a subscribers does not equal 0 (zero).
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For internal use onlyInstallation
3Installation
Overview
This chapter shows you how to install and, if you should need, remove the DAKS-TT Dataimport Tool to and from your computer.
Contents
The chapter is divided into the following sections:
3.1 Installing the OpenScape Alarm Response Professional
3.2 Removing the OpenScape Alarm Response Professional
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InstallationFor internal use only
Installing the OpenScape Alarm Response Professional
3.1Installing the OpenScape Alarm Response Professional
The entire OpenScape Alarm Response Professional can all be installed in one process.
Please bear in mind that under Windows 2000/XP/2003 Server, you must have ad-
>
Make sure that the following requirements are met before you begin to install the software on
your PC:
●Microsoft Windows 2000, Windows XP or Windows 2003 Server is already installed on
●You are familiar with the Windows operating system and know how to install software.
●OScAR-Pro Release 7 or OScAR V3 R2, respectively, are already installed on your com-
ministrative rights to install the OpenScape Alarm Response Professional!
your computer.
puter or network (see OScAR-Pro User Manual).
●OScAR-Pro-TT Server has already been connected at least once with the corresponding
OScAR-Pro server (been ’online’),
Follow the instructions issued by the program during the installation. Use Back to
>
return to the previous window and make changes, if necessary. You can terminate
the installation at any time with Cancel.
No. TaskWindow
1.Insert the installation CD in the CD-ROM
drive.
Should the installation software fail to start
automatically, start the CD installation manually from the Windows interface with the
Run... menu command:
To do so, enter
<CD-ROM drive>:\cdsetup
e.g.: d:\cdsetup
in the command line and click OK.
Table 3-1Installing the DAKS OScAR-Pro-TT Dataimport-Tool
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For internal use onlyInstallation
Installing the OpenScape Alarm Response Professional
No. TaskWindow
2.Click on the menu item
’Install dataimport software “Dataimport
V6.01’.
3.Select the language for the installation and
click on OK.
4.The Wizard is now ready to begin with the installation.
Table 3-1Installing the DAKS OScAR-Pro-TT Dataimport-Tool
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InstallationFor internal use only
Installing the OpenScape Alarm Response Professional
No. TaskWindow
5.Now click on Next to continue with definition
of the installation settings.
6.Enter the user name and the name of your
company, business or organization (here: ’organization’).
Next, tick if you want the application to be installed for anyone who uses this computer
computer or only for you.
After you have made all necessary entries
move to the next window by clicking on Next.
7.This window serves to define the destination
folder. If you want to install the application in
a different folder, click on Change... and select a new folder in the next window.
After you have made all necessary entries,
click on Next to install the application to the
folder you have selected.
Table 3-1Installing the DAKS OScAR-Pro-TT Dataimport-Tool
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For internal use onlyInstallation
Installing the OpenScape Alarm Response Professional
No. TaskWindow
8.Now click on Install to install the OpenScape
Alarm Response Professional on your computer.
The Wizard will now install the software in the
folder you selected. This may take severeal
minutes. The progress (’status’) of the installation is output in a blue bar.
After the installation has been completed,
click on Next.
9.The software is being installed.
10. Click on Finish to complete the installation
and exit the Wizard.
As soon as the Wizard has successfully installed the OScAR-Pro-TT Dataimport-Tool
on your computer, a corresponding program
symbol will appear in the Windows Program
Manager under the program group "tetronik
OScAR-Pro-TT".
Click on Finish.
Table 3-1Installing the DAKS OScAR-Pro-TT Dataimport-Tool
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InstallationFor internal use only
Removing the OpenScape Alarm Response Professional
3.2Removing the OpenScape Alarm Response Professional
No. TaskWindow
1.Open the Windows Control Panel.
2.Open "Add or Remove Programs".
3.Select the entry "tetronik OpenScape Alarm
Response Professional" and click on Re-move.
The Wizard will now prepare the removal of
the application.
Table 3-2Uninstalling the DAKS OScAR-Pro-TT Dataimport-Tool
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For internal use onlyInstallation
Removing the OpenScape Alarm Response Professional
No. TaskWindow
4.Click YES to confirm the removal of the tetronik OScAR-Pro-TT Dataimport-Tool from
your computer.
5.The Wizard will now remove the application.
Table 3-2Uninstalling the DAKS OScAR-Pro-TT Dataimport-Tool
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InstallationFor internal use only
Removing the OpenScape Alarm Response Professional
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For internal use onlyProgram activation
4Program activation
Overview
This chapter shows you how to start the DAKS-TT Dataimport Tool either manually or time-controlled and explains the special features that apply when the application is started for the very
first time.
Contents
The chapter includes the following sections:
4.1 Starting the DAKS-TT Dataimport Tool
4.2 Initial startup of the DAKS-TT Dataimport Tool
4.3 Start the application in a dialog
4.4 Start the application by entering the logon data
4.5 Start the application with automatic logon
4.6 The most important error messages during logon
4.7 Define time-controlled program-cueing via “Scheduled tasks“
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Program activationFor internal use only
Starting the DAKS-TT Dataimport Tool
4.1Starting the DAKS-TT Dataimport Tool
The OpenScape Alarm Response Professional can be invoked in three different ways:
●Start the application in a dialog, i.e. without prompting parameter
●Start the application by entering the logon data
●Start the application with automatic logon
4.2Initial startup of the DAKS-TT Dataimport Tool
Log on to the DAKS-TT Dataimport Tool (Section 4.3, „Start the application in a dialog“).
Go to the menu item "Select ➝ INI file options“ and chose a valid INI file (Section 5.5 “Selecting
an INI-file“)..
Please bear in mind that the installation of the Dataimport-Tool will automatically
>
generate the creation of an INI file "DATAIMPORT.INI“ with an example configuration
for your assistance.
Note that the application retains the INI files that were last accessed/edited in the Registry. It
will re-use these files whenever they are cued again later, irrespective of the way in which they
are invoked.
Now proceed to test the data import.
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For internal use onlyProgram activation
Start the application in a dialog
4.3Start the application in a dialog
To operate the DAKS-TT Dataimport Tool in a user-controlled way, i.e. in form of a dialog, open
the Windows Program Manager under the program group "tetronik OScAR-Pro-TT" and click
on the DAKS-TT Dataimport Tool symbol.
Due to the fact that the DAKS-TT Dataimport Tool registers onto the OScAR-Pro server in the
same way as the OScAR-Pro-TT Administrator Tool, you can find further details on the registration window in the OScAR-Pro Release 7, OScAR V3 R2 Classic Applications user manual.
Description of the fields in the "Logon" window
Input fieldDescription
Image 4-1Log on to DAKS-TT Dataimport Tool
Window area "Authentication"
UserInput field to enter the ID of an administrator, max. 30 characters.
PasswordInput field to enter the password of the aforementioned user, max. 30 char-
acters.
Window area "Database"
IP addressInput field to enter the IP address or the name of the computer on which
the OScAR-Pro-TT Server program runs, max. 30 characters.
IP portInput field to enter the IP Port that is used to link-up administration connec-
tions of the OScAR-Pro-TT Server (default: 2016).
Other fields
SaveIf this field is checked, the logon data is saved encrypted in the Registry.
Table 4-1Description of the fields of the "Logon" window
Please bear in mind that to start the application with automatic logon, you must have
>
previously logged on successfully at least once to the DAKS-TT Dataimport Tool and
also ticked the box "Save".
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Program activationFor internal use only
Start the application by entering the logon data
4.4Start the application by entering the logon data
The OpenScape Alarm Response Professional can be started with direct input of the logon data. This is particularly useful when importing data in a time-controlled way usng the Windows
Scheduler.
For this purpose, you must transfer at the program start the trigger word /LOGON:, plus the access data [user name], [password], [IP address], and [port].
Please bear in mind that the logon window will here not open as described in the previous chapter; instead, the application will launch the dataimport process automatically or system-controlled.
The following prerequisites must be met for this function:
●All files that shall be imported must be properly available.
●A valid INI file must be available and assigned.
●We recommend you test the data import manually beforehand to verify that it operates
properly and fault-free (Section 4.3, „Start the application in a dialog“).
Warning
>
Please remember that starting the application with these parameters bears the risk
of third parties reading out the logon data in plaintext, i.e. unencrypted.
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For internal use onlyProgram activation
Start the application with automatic logon
4.5Start the application with automatic logon
The OpenScape Alarm Response Professional can also be started with automatic logon. This
is again particularly useful if you want the data to be imported time-controlled using the Windows Schedu-ler.
To start the application with automatic logon, you must first logon successfully in a dialog (Section 4.3, „Start the application in a dialog“) with the box "Save" well ticked.
Next, go to the Windows Scheduler and transfer the trigger word /AUTOC: to the application
at the startup. The OpenScape Alarm Response Professional will read all logon data needed
from the Windows Registry.
The logon data is saved encrypted in the Windows Registry.
Please again bear in mind that the logon window will not open in the way described in the preceding chapter. Instead, the program will launch the import process automatically or systemcontrolled.
The following prerequisites must be met for this function:
●Valid logon data must be available in the Registry
(Section 4.3, „Start the application in a dialog“).
●The files that shall be imported must be properly available.
●A valid INI file must be available and assigned.
●We recommend you test the dataimport manually beforehand to verify that it operates
properly and fault-free (Section 4.3, „Start the application in a dialog“).
To change logon data stored in the Registry, start the OpenScape Alarm Response
>
Professional in the dialog (Section 4.3, „Start the application in a dialog“) and check
the box "Save".
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Program activationFor internal use only
The most important error messages during logon
4.6The most important error messages during logon
The below list covers the most important error messages that may appear during the
logon:
FieldDescription
Unable to set up TCP/IP connection to OScARPro-TT Server.
Among other reasons, this message may surface
because:
–you entered a wrong IP address or IP
port
–the attempt to connect was forestalled by
a firewall on your local computer, on the
computer used for OScAR-Pro-TT Server, or along the route
–the application OScAR-Pro-TT Server is
not active
The attempt of the OpenScape Alarm Response
Professional to log on to OScAR-Pro-TT Server
with the assigned user name failed because another application is already logged on with this
name.
The application is not enabled in the chipcard
data of OScAR-Pro-TT Server.
If this message appears, verify that:
–the OScAR-Pro server entered in OS-
cAR-Pro-TT Server is properly marked
as primary connection
–OScAR-Pro-TT Server has already been
connected successfully at least once
with the OScAR-Pro server (been ’online’)
–you have acquired the application right-
fully and the chipcard of your OScAR-Pro
server is equipped with the pertinent enabled information
Table 4-2The most important fault messages during logon
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