Schneider Electric NBRK0570, NBRK0550, NBRK0450, NBWL0455, NBWL0456 User Guide

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NetBotz® Appliance

User’s Guide

NBRK0570 NBRK0550

NBRK0450 NBWL0455 NBWL0456 NBWL0355 NBWL0356

This manual is available in English on the enclosed CD.

Contents

Preface ............................................................................. 1

U.S. Government Restricted Rights . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Improper Use of Audio/Video Recording Capabilities. . . . . . . . . . . . 1

Availability of Open Source Technologies . . . . . . . . . . . . . . . . . . . . . 1

Introduction ..................................................................... 2

System Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Basic Concepts and Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SSL Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Web Client: Getting Started ........................................... 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Choosing a Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Supported languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Accessing the Web Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Interface Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Launching Advanced View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Web Client: Monitoring Your Environment................... 7

Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Alerts tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Cameras tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pods tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Sensor History tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

NetBotz Appliance User’s Guide

Advanced View: Getting Started.................................. 10

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing software on a Windows system . . . . . . . . . . . . . . . . . . . 11

Installing software on a Linux system . . . . . . . . . . . . . . . . . . . . . . 11

Adding Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Removing Appliances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Accessing an Appliance Using Advanced View . . . . . . . . . . . . . . .13

Interface Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Navigation pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Locking a Navigation pane selection . . . . . . . . . . . . . . . . . . . . . . . 15

Sensor Data Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Action/Information Pane. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Advanced View Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Using Advanced View POST-only Mode . . . . . . . . . . . . . . . . . . . . . . 18

Editing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Appearance preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

General preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Network preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Video clip player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Advanced View: Monitoring Your Environment......... 19

Viewing Sensor Readings and Status. . . . . . . . . . . . . . . . . . . . . . . . 19

Alerting Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Security Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Controlling Rack Access sensors . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Deleting a Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Pelco PTZ Camera Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Adding a Pelco PTZ Camera Preset . . . . . . . . . . . . . . . . . . . . . . . . 24

Modifying a Pelco PTZ Camera Preset . . . . . . . . . . . . . . . . . . . . . . 24

Renaming a Pelco Camera Preset . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing a Pelco Camera Preset . . . . . . . . . . . . . . . . . . . . . . . . . . 24

NetBotz Appliance User’s Guide

Recording Camera Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Viewing Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Resolving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Saving picture sequences to your system . . . . . . . . . . . . . . . . . . . 26

Viewing Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Creating and editing maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Viewing Graphs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Viewing Historical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Running a historical data report . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Exporting the data to a text file . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Advanced View: Pod/Sensor Settings ........................ 30

Alert Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Pre-configured alert actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Available alert notification methods . . . . . . . . . . . . . . . . . . . . . . . . 30

Creating or editing alert actions . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Alert Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Default alert profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating or editing an alert profile . . . . . . . . . . . . . . . . . . . . . . . . . 33

Creating an alert sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Suppressing alert notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Camera Pods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Capture settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Mask settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Masking a Pelco IP camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Visual mode settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sensor configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Threshold configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Scanned Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adding, editing, and removing SNMP targets . . . . . . . . . . . . . . . . 46

Specifying global SNMP settings . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Adding or updating Device Definition Files . . . . . . . . . . . . . . . . . . 48

Supplemental OIDs view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Sensor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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IPMI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Adding, editing, and removing IPMI devices . . . . . . . . . . . . . . . . . 50

Sensor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Modbus Slave System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Assigning a slave ID to a pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing a slave ID from a pod . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Viewing the Modbus map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Exporting the Modbus map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Assigning a register address to a sensor . . . . . . . . . . . . . . . . . . . 53

Removing a register address from a sensor . . . . . . . . . . . . . . . . . 53

Output Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Output control label settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Output control external port settings . . . . . . . . . . . . . . . . . . . . . . . 54

Output control sensor settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Periodic Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Configuring periodic e-mail reports . . . . . . . . . . . . . . . . . . . . . . . . 58

Configuring periodic FTP reports . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuring periodic HTTP reports . . . . . . . . . . . . . . . . . . . . . . . . . 61

Rack Access Pods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuring the Rack Access Pod settings . . . . . . . . . . . . . . . . . . 62

Configuring the Rack Access Pod sensors . . . . . . . . . . . . . . . . . . 63

Threshold configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Rack Access System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

About the Rack Access System dialog . . . . . . . . . . . . . . . . . . . . . . 64

Selecting a card format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Registering cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Registering a card manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Editing card information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Deleting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Assigning doors to a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Copying permissions between cards . . . . . . . . . . . . . . . . . . . . . . . 66

Removing a door from a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Adding an appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Removing an appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Editing an appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Sensor Pods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

External ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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Advanced View: Configuring Appliances ................... 74

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Custom Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Adding custom audio clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Deleting custom audio clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Data Center Expert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring DNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring dynamic DNS settings . . . . . . . . . . . . . . . . . . . . . . . . . 76

E-mail Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

External Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using an external storage system . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using a Windows share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using an NFS mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Removing external storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Reclaiming external storage data . . . . . . . . . . . . . . . . . . . . . . . . . . 81

IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Adding new filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Filter fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Configuring IP filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Using CIDR bit-masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Example configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

License Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Modbus Slave Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Network Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

PPP/Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Managing your appliance using a dial-In PPP connection . . . . . . 91

PPP performance considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using SIM security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Upgrading over PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

NetBotz Appliance User’s Guide

Pod, Pelco Camera, and Rack Access PX-HID Sharing. . . . . . . . . .93

Setting up a Pelco shared IP camera pod . . . . . . . . . . . . . . . . . . . . 95

Setting up shared IP camera pods . . . . . . . . . . . . . . . . . . . . . . . . . .95

Proxy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Rack Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Region . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Configuring the available language files . . . . . . . . . . . . . . . . . . . . .98

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Serial Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Lost password recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Web Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Basic Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Advanced tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Wireless Sensor Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Add Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Configure Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Safely Remove Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Wireless Sensor Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . 109

Advanced View: Defining Thresholds .......................110

Defining Analog Thresholds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Defining State Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Advanced Threshold Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

NetBotz Appliance User’s Guide

Advanced View: Creating Alert Actions ....................115

Creating an activate button output alert action . . . . . . . . . . . . . .116

Creating a call web services alert receiver alert action . . . . . . . . 116

Creating a play audio alert action . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Creating a play custom audio alert action . . . . . . . . . . . . . . . . . . .117

Creating a send custom HTTP GET alert action . . . . . . . . . . . . . .118

Creating a send custom text file to FTP server alert action . . . . . 120

Creating a send data to FTP server alert action . . . . . . . . . . . . . . 121

Creating a send e-mail alert action . . . . . . . . . . . . . . . . . . . . . . . . . 123

Creating a send HTTP post alert action . . . . . . . . . . . . . . . . . . . . . 125

Creating a send short message e-mail alert action . . . . . . . . . . .126

Creating a send SNMP v1 trap alert action . . . . . . . . . . . . . . . . . .127

Creating a send SNMP v3 inform alert action . . . . . . . . . . . . . . . .128

Creating a send wireless SMS message alert action . . . . . . . . . . 128

Creating a set beacon output state alert action . . . . . . . . . . . . . . 130

Creating a set output switch 1 or output switch 2 alert action . .131

Creating a set switch output state alert action . . . . . . . . . . . . . . .132

BotzWare Macros.........................................................133

Appliance Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Location Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Alert Macros. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Overloaded Appliances:

Symptoms and Solutions............................................137

Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Verifying Signed M-JPEG AVI Files ...........................140

Output Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

NetBotz Appliance User’s Guide

vii

Preface

U.S. Government Restricted Rights

Restricted rights legend. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial Computer SoftwareRestricted Rights clause at CFR 52.227-19, as applicable.

Misuse

Use your appliance ONLY in the manner specified. If the equipment is used in a manner not specified, the protection provided by the equipment may be impaired. APC is not responsible for misuse.

Improper Use of Audio/Video Recording Capabilities

Attention: THE EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND MAY REQUIRE AMONG OTHER THINGS EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY. USE OF THIS SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR LICENSE RIGHTS THEREUNDER.

Availability of Open Source Technologies

This product includes technologies that are governed by the GNU Public License. The GPL source code contained in our products is available for free download from:

http://support.netbotz.com/gpl

1NetBotz Appliance User’s Guide

Introduction

The Schneider Electric NetBotz® Web Client and Advanced View each provide a software interface for monitoring and controlling your NetBotz security and environmental monitoring system with the following NetBotz appliances:

NetBotz Rack Monitor 450, NetBotz Rack Monitor 550, NetBotz Rack Monitor 570, NetBotz Room Monitor 455, and NetBotz Room Monitor 355.

You use the Web Client interface primarily to monitor the environment. You use the full-featured Advanced View to monitor the environment and for system administration. This NetBotz Appliance User’s Guide explains how to use both the Web Client and Advanced View.

System Definition

Your NetBotz security and environmental monitoring system may consist of one or more appliances. When using the Web Client or Advanced View, you select one appliance on which to view sensor readings, live video, and associated devices. Devices associated with the appliance are typically NetBotz camera or sensor pods connected to the appliance, or supported third-party cameras or other supported devices that have security and environmental monitoring capabilities.

Basic Concepts and Terminology

Sensor pod and camera pod. The terms Sensor Pod and Camera Pod are commonly used in both the

Web Client and Advanced View. These terms refer to the two categories of devices that make up your NetBotz security and environmental monitoring system. Sensor pods typically have multiple internal sensors or sensor ports for connecting APC or third-party sensors. The NetBotz product line consists of various sensor pods and camera pods, but in the Web Client and the Advanced View software interface, references to pods goes beyond the NetBotz products to include other devices, such as Pelco IP cameras and the Rack Access PX-HID. In addition, the functionality of NetBotz appliances is divided into sensor pod functionality and camera pod functionality and is initially labeled in the Web Client and Advanced View as Sensor Pod (Integrated) and Camera Pod (Integrated).

Shared devices. Depending on the hardware and software that you purchased for use with your

NetBotz security and environmental monitoring system, you may be able to monitor remote devices on your network (for example, Pelco IP cameras, the Rack Access PX-HID, and NetBotz appliances) from one screen in Advanced View or the Web Client. This feature is called Pod Sharing. If you use Pod Sharing, remote devices are initially labeled as Shared.

For additional details on shared devices, see “Pod, Pelco Camera, and Rack Access PX-HID Sharing” on page 93.

2NetBotz Appliance User’s Guide

SSL Support

By default, Secure Sockets Layer (SSL) is enabled on your NetBotz appliance. All browser/appliance interaction can be carried out using SSL by connecting to the appliance using a URL beginning with https (for example, https://IP_address). Your appliance can also use SSL when posting alert notification and sensor data to Web servers, and Advanced View can be configured to use SSL when communicating with your appliance.

The SSL certificate needed for SSL communications is generated by the appliance (self-signed) and requires no user interaction. If the hostname or domain name of the appliance is changed, the certificate automatically regenerates. You can also request and install a signed SSL certificate from a certification authority.

For information on how to install a signed SSL certificate, see “SSL” on page 102.

Note

: Your browser generates a warning the first time you attempt to communicate with the

appliance using SSL after a self-signed SSL certificate has been created. This is normal behavior and you can accept the certificate.

To use SSL when communicating with the appliance using the Web Client, use https:// at the beginning of the appliance Web address.

For more information about the Web Client see “Web Client: Monitoring Your Environment” on page 7.

To use SSL when posting alert notifications and sensor data to a Web server, use https:// at the beginning of the Web address of the Web server when configuring the Send Using HTTP Post Alert Action.

For information on configuring Send Using HTTP Post Alert Actions, see “Creating or editing alert actions” on page 32 and “Creating a send HTTP post alert action” on page 128.

To use SSL when monitoring or managing your appliance using Advanced View, select Use SSL in the Advanced View interface.

For more information about Advanced View, see “Advanced View: Getting Started” on page 10.

3NetBotz Appliance User’s Guide

Web Client: Getting Started

The NetBotz Web Client provides a real-time overview of alerts and device details for a NetBotz appliance running at least version 4.2. It does not require the Advanced View application and Java Runtime Environment.

You can use the Web Client to view a list of active and resolved alert conditions: images captured by camera pods connected to the appliance, and sensor readings reported by camera pods; sensor pods; external sensors connected to sensor pods; devices monitored using scanners; and graphs of collected sensor data. Additionally, you can activate relay output actions and configure sensors

By default, Secure Sockets Layer (SSL) is enabled on the NetBotz appliance. The SSL certificate is generated by the appliance (self-signed) and requires no user interaction.

System Requirements

The Web Client has been tested on the following Web browsers. Other versions may work, but have not been tested.

• Microsoft® Internet Explorer® 8.x, 9.x

• Google Chrome® 23

• Firefox® 17.0

• Safari® 5.17

NetBotz appliances also support a simplified version of the Web Client that can be viewed using the following mobile devices and tablets. Other mobile devices and tablets may work, but have not been tested.

Mobile devices

• iPhone® 3GS

• iPhone® 4

• iPod® Touch

• Android® 2.2+

• BlackBerry® 6.0

Tablets

• iPad®

• 2 Android®2.2+

• Firefox® 3.0

4NetBotz Appliance User’s Guide

Choosing a Language

Configure your browser or operating system to view the Web Client in any of the following supported languages.

Note: The appliance you are accessing will have a subset of the following languages loaded. If the Web Client is not displayed in the chosen language, it may need to be loaded. See “Region” on page 98 for instructions on loading language files onto the appliance.

Supported languages

• English • Spanish • French • Chinese (Simplified)

• Italian • Japanese • Korean • Brazilian Portuguese

• Russian • German

Accessing the Web Client

To access an appliance using the Web Client, enter the hostname or IP address of the appliance in a supported Web browser.

For more information, see “Users” on page 103.

• If the Guest account is configured with no privileges (privilege set of None), you must provide a User ID and Password to access the appliance. Once you log in, you can access Web Client views permitted by the privilege set assigned to your user account.

• If you have a user account on the appliance with greater privileges than those allowed to guests, enter your User ID and Password to access the appliance.

Views accessible by privilege set

Privilege Set Accessible Views

Administrator Cameras, Sensor History, Alerts, Pods, and Status panes.

Application Cameras, Sensor History, Alerts, and Status panes.

Application (with Alert Update) Cameras, Sensor History, Alerts, and Status panes.

Sensor Cameras, Sensor History, and Status panes.

Sensor (No Camera) Sensor History and Status panes.

None Does not permit access to any appliance features.

Note: The Application, Application (with Alert Update), and Sensor (No Camera) privilege sets are only available with the purchase of the Advanced Software Pack. They are standard on the NetBotz Rack Appliance 550 and NetBotz Rack Appliance 570.

5NetBotz Appliance User’s Guide

Interface Navigation

The Web Client interface is divided into five tabs: Status, Alerts, Cameras, Pods, and Sensor

History

Status: Provides information at a glance about alerting sensors, security sensors, and cameras.

Alerts: Displays alerts from the device types and severities you select, All by default.

Cameras: Displays live video captured by the appliance, the cameras connected to the appliance, or IP

cameras on your network that are shared through the appliance.

Pods: Allows you to view data from Sensor, Rack Access, or Camera pods you select.

Sensor History: Displays data from a sensor pod and sensor you select, at an interval you select, in a

graph.

Launching Advanced View

If you wish to switch to the Advanced View application, you must launch it from its install directory on your system. If Advanced View is not installed on your machine, a link in the Web Client help opens a web page where you can download and install the program. Advanced View is not supported on mobile devices.

Note: You must have at least the 1.6.0_12 version of the JRE installed to run Advanced View.

6NetBotz Appliance User’s Guide

Web Client: Monitoring Your Environment

The Web Client provides a real-time overview of alerts and device details, including sensor readings and images captured by camera pods, for a NetBotz appliance running at least version 4.2. It does not require the Advanced View application and Java Runtime Environment.

By default, Secure Sockets Layer (SSL) is enabled on the NetBotz appliance. The SSL certificate is generated by the appliance (self-signed) and requires no user interaction.

To access the Web Client, enter the hostname or IP address of the appliance in a browser. Once you log in, you can view data according to the privilege set assigned to your user account.

The interface is divided into five tabs: Status, Alerts, Cameras, Pods, and Sensor History.

Status tab

The Status tab provides an overview of the devices monitored by the NetBotz appliance.

Note: For an air flow sensor, data must be accumulated for 15 to 30 minutes before accurate air flow readings are available. After power is applied to the device, air flow sensor data appears as N/A until enough data is collected.

• Alerting Sensors: Displays the sensors reporting alerts, and their severity, at all the devices monitored by the NetBoltz appliance.

You can select a sensor to view its details, and change its label or sensor value history, or choose whether to report unplugged errors, if necessary.

• Security Sensors: Displays pods and sensors reporting rack access alerts, and their severity, at all the devices monitored by the NetBoltz appliance (available only when a rack access device is managed by the NetBotz appliance).

You can select a sensor to view its details, and change its label, if necessary.

Security sensors include all Door sensors, Handle sensors, and Lock sensors connected to a Rack Access Pod 170, and any Door, Handle, or Lock sensors connected to a pod-shared Rack Access PX-HID appliance.

• Cameras: Displays thumbnail views and identification information for all the cameras monitored by the NetBotz appliance, regardless of whether an alert is reported.

You can select a camera to view its details, change the resolution and refresh rate, or change the camera angle (supported cameras only).

• Maps: Displays the device maps created in the NetBotz Advanced View, showing the location of pods and sensors, and the alert state of the devices on the map. You use the Advanced view to create, edit, or delete a map.

When more than one device map is stored on the appliance, the first map in the list is displayed by default. You can select from the list to view additional device maps. You can select a device in a map to view the readings and alerts for each sensor.

7NetBotz Appliance User’s Guide

Alerts tab

The Alerts tab allows you to view the alerts reported by the sensor or camera pod you select, and the severity you select, All by default.

• Pod: Allows you to select the alerts you want to view by pod type and severity, and choose whether to include resolved alerts.

The severity values, from most severe to least severe, are Failure, Critical, Error, Warning, and Information.

Resolved alerts are stored on the appliance for up to 24 hours. The period of time for which resolved alerts are available is configured using Advanced View.

• Alerts: Displays the alerts reported by the devices, according to the options you select in the Pod section. You can select an alert to display more details and

alert data, including graphs, camera images, or maps captured when the alert occurred, as configured in the Advanced View application.

Note: Camera capture data are a series of still images, displayed at a refresh rate you

select, in a 10-second picture sequence.

Cameras tab

The Cameras tab displays thumbnail views and identification information for all the cameras monitored by the NetBotz appliance, and allows you to control a camera you select.

• Camera: Select a camera from the list, or select a thumbnail, to see a larger view of the images, or view All (Tiled); change the resolution and refresh rate; and, for supported pan-tilt-zoom (PTZ) cameras, zoom and change the angle at which you want to view the images.

• Resolution: Select the resolution used for the images captured by the selected camera, not available when All (Tiled) is selected.

• Refresh Rate: Select how often the images from the selected camera will automatically refresh, for example, 1 frame/15 seconds.

• Camera Controls: Select to pan and tilt to change the angle at which you want to view the images, or zoom to view the images in more detail (available for supported PTZ cameras only).

Pods tab

The Pods tab provides a tile view of all the pods monitored by the NetBotz appliance, by pod type, including port information. A critical or warning icon indicates the highest severity of an alert reported by a pod.

Note: A-Link port numbers are unique identifiers; they are randomly generated, and are not sequential.

You can select a pod to view its details, view connected sensors, and change the pod label. For pods that support external sensors, you can select the sensor type, and port labels, when applicable.

8NetBotz Appliance User’s Guide

Depending on the pod type selected, one or more of the following options are available:

• Settings: Allows you to change the pod label.

• External Sensor Ports: Allows you to select the sensor type, and change the port label.

• Pod Details: Displays details for the selected pod, including the name, model,

manufacturer, revision, bootstrap verison, and application version.

You can select a sensor to change its label or sensor value history, or choose whether to report unplugged errors, when applicable. A toggle switch is displayed for supported state sensors.

Sensor History tab

The Sensor History tab allows you to view historical sensor data in a graph, for a sensor and interval you select.

Note: The start time available is dependent upon the value you specify for Sensor Value History in the Settings section of the Pods tab.

9NetBotz Appliance User’s Guide

Advanced View: Getting Started

Advanced View is a stand-alone Java application you can use to monitor and configure your appliance and any camera pods, sensor pods, CCTV adapter pods, output relay pods, 4-20 mA sensor pods, external sensors, or supported serial-based sensors connected to the appliance.

Note: Your monitor must be set to at least 1024x768 for Advanced View to display properly.

System Requirements

To run the Advanced View software application, your personal computer must meet these system requirements:

• x86-compatible (32-bit or 64-bit) processor

• Supported operating systems:

– Microsoft® Windows® XP Pro SP2 or SP3

– Windows Vista® Business or Enterprise

– Windows 7

– Red Hat ® Enterprise Linux® version 5 running X Windows

– Red Hat Fedora® 10 or 11

• 120 MB of free disk space

• A monitor capable of displaying a resolution of 1024x768

10NetBotz Appliance User’s Guide

Software Installation

Follow the procedures in this section to install the following applications from the NetBotz Appliance Utility CD onto the personal computer that you will use to configure and manage your NetBotz security

and environmental monitoring system:

• Advanced View: A Java-based user interface for monitoring and managing your NetBotz security and environmental monitoring system.

• Serial Configuration Utility: A Java-based application that you can use to configure the network settings on a NetBotz appliance. (Windows only)

• Java Runtime Environment (JRE): A software package that must be installed to run Java applications. (included with the installation)

Installing software on a Windows system

1. Place the NetBotz Appliance Utility CD in the CD drive. The CD starts automatically. If it does

not start, open the CD drive using Windows Explorer and double-click contents.htm.

2. Click the Advanced View link, then follow the instructions for a Windows system.

Installing software on a Linux system

Note: Installation must be executed within an X Windows session.

1. Place the NetBotz Appliance Utility CD in the CD drive.

2. Mount the drive.

3. Execute the file

4. Follow the on-screen instructions to complete the installation.

/av/linux/install.bin

11NetBotz Appliance User’s Guide

Adding Appliances

Before using Advanced View to manage an appliance, you must first add the appliance IP address or hostname to the Appliance list. To add an appliance to the Appliance list:

1. Click Add Appliance. The Add Host Device window opens.

2. In the IP Address or Hostname field, type the IP address or hostname of the appliance.

3. In the Port field, type the TCP port through which you will communicate with this appliance.

The default value is 80.

4. To use SSL encryption to communicate with this appliance, check Connect Using SSL.

5. If you want to be logged out after a period of inactivity, select Auto Logoff and specify the length

of idle time before you are logged out in the provided field. Click OK.

Once you have added an appliance to the Appliance list, Advanced View automatically loads data from the appliance into Advanced View. Navigate to an appliance by selecting the appliance address or hostname from the Appliance list. If you specified Use SSL when adding the appliance, SSL appears in the selection list beside the appliance IP address or hostname.

Removing Appliances

To remove an appliance from the Appliance list:

1. Select Remove Appliance from the File menu. The Remove Appliance window opens.

2. Select the appliance you want to remove from the list of appliances.

3. Click Remove to remove the appliance from the Appliance list.

12NetBotz Appliance User’s Guide

Accessing an Appliance Using Advanced View

Select an appliance from the Appliance list.

• If the appliance Guest account is configured with a Sensor (No Camera), Sensor, Application, or Administrator privilege set, you are automatically granted access to the appliance and can view Advanced View panes permitted by the privilege set. If you have a user account on the appliance with greater privileges than those allowed to guests, click Logon at the top of the Advanced View interface and enter your User ID and Password.

• If the Guest account is configured with no privileges (privilege set of None), you must provide a User ID and Password. Once you have logged in, you can view the Advanced View panes that are permitted by the privilege set assigned to your user account.

For more information, see “Users” on page 103.

Advanced View panes accessible by privilege set

Privilege Set Accessible Panes

Administrator Gives user access to all information and configuration icons

available on the appliance.

Application (with Alert Update) Gives user access to the Navigation, Sensor Data, and selected

portions of the Information/Action panes. Users can view the Camera, Graphs, Alerts, History, and About panes. Users can also resolve alert conditions for thresholds that have been configured with the Return-To-Normal Requires User Input setting in their Advanced Settings. Note: This privilege set does not permit access to the

Configuration pane.

Application Gives user access to the Navigation, Sensor Data, and selected

portions of the Information/Action panes. Users can view the Camera, Graphs, Alerts, History, and About panes. Note: This privilege set does not permit access to the

Configuration pane and the user cannot resolve alert conditions for thresholds configured with the Return-To-Normal Requires User Input setting in their Advanced Settings.

Sensor Gives user access to the Navigation, Sensor Data, and selected

portions of the Information/Action panes. Users can view the Camera, Graphs, History, and About panes. Note: This privilege set does not permit access to the Alerts or

Configuration panes.

Sensor (No Camera) Gives user access to the Navigation, Sensor Data, and selected

portions of the Information/Action panes. Users can view the Graphs, History, and About panes. Note: This privilege set does not permit access to the Cameras,

Alerts, or Configuration panes.

None No access to any appliance features.

13NetBotz Appliance User’s Guide

Interface Navigation

The Advanced View interface is divided into the Navigation pane, the Sensor Data pane, and the Action/ Information pane.

Navigation pane

Located in the upper-left corner of the interface, the Navigation pane displays:

• An appliance and camera pods and sensor pods connected to the appliance

• Serial-based sensors being monitored using scanners

• Alerting sensors

• Shared devices, such as shared IP cameras

Click a device in the Navigation pane to display all sensors associated with the device in the Sensor Data pane.

Right-click a device in the Navigation pane and select Configure Pod to modify the sensors, settings, and external ports associated with the device.

See “Scanned Devices” on page 44.

Pods connected to your appliance automatically appear in the Navigation pane. Newly-added pods are labeled by their pod type and their serial number.

For details on changing labels, see “Camera Pods” on page 36, “Sensor Pods” on page 68, or “Output Control” on page 53.

If you connect a pod to the appliance and then disconnect it, the pod remains in the Navigation pane, but the icon is grayed out. If you reconnect the pod, its Navigation pane entry becomes active again.

Using folders

The Navigation pane lists all devices associated with the appliance. You can create folders in the Navigation pane to form virtual groups of devices. Devices included in a folder are also listed in the selection list. A single device can be included in multiple folders. When a folder is not expanded, if any one device in the folder is in an alert status, the folder will be red.

Folders can be created, modified, or deleted only using Advanced View. Any folders created using Advanced View are visible in the Web Client.

14NetBotz Appliance User’s Guide

To create or modify a folder:

1. Right-click on the background of the Navigation pane, not on a device, and select Add Folder.

To modify a folder, right-click on the folder and select Modify Folder.

2. Type a folder name in the Folder Name field.

3. To add devices, select one or more devices from Available Enclosures and click the right arrow

(>) button to add the selected devices to the Selected Enclosures list.

4. To remove devices, select one or more devices from Selected Enclosures, and click the left

arrow (<) button to move the selected devices to the Available Enclosures list.

5. Click OK.

To delete a folder, right-click on the folder and click Delete Folder.

Locking a Navigation pane selection

You can lock the Navigation pane so that only a specific device is selected. Once the Navigation pane is locked, Advanced View automatically starts with the pane in the locked state.

To lock the pane to a specific device:

1. Select a device.

2. Right-click on the device and select Lock selection.

3. To unlock the pane, right-click on any device in the Navigation pane and clear the check box for

the Lock selection option.

15NetBotz Appliance User’s Guide

Sensor Data Pane

Located in the lower-left hand corner of the interface, the Sensor Data pane displays the readings and alert status of sensors associated with the selected device in the Navigation pane. If the selected device is an output relay device, the state of the relay is displayed.

If the selected device features a large number of sensors, the sensors may be divided into sensor sets. Use the Set drop-down list to select either a specific sensor set or All Sensors.

Right-clicking on a sensor in the Sensor Data Pane reveals a drop-down menu with the following options:

• Configure sensor...

Select this option to display the Sensor Configuration window, where you can modify the settings and thresholds for the available sensors.

• View graph

Select this option to display the Graph View pre-populated with the current sensor.

• View History

Select this option to display the History View pre-populated with the current sensor.

Action/Information Pane

Use the Action/Information pane, located on the right-hand side of the interface, to view information and perform configuration tasks on your appliance and pods. The following views are available from the Action/Information pane:

• Camera View: This view displays live video captured by the appliance, cameras connected to the appliance, or IP cameras on your network that are shared through the appliance. You can listen to an audio stream from a selected camera pod or CCTV adapter pod and transmit audio from a microphone connected to a computer running Advanced View to a selected camera pod or CCTV adapter pod. If relay outputs are associated with a camera pod, buttons for each switch or relay appear on the camera image to which they correspond.

See “Output Control” on page 53.

• Alerts View: This view displays alerts and resolved alerts reported by the appliance, any pods connected to the appliance, or any devices being monitored by scanners.

• Maps View: This view displays maps that you configure for use with the appliance. A device with a red background has an alert status. A device with a green background has a status of OK.

• Graph View: This view displays a graph of up to 24 hours of environmental data collected from any sensors or devices associated with an appliance.

• History View: This view displays a historical set of data for a chosen appliance or sensor set. This data can be exported to a text file for import into another application.

• Configuration View: Use this view to configure your appliance, pods connected to the appliance, and sensors, plus various other system settings and features.

• About View: This view displays information about your appliance and all connected pods.

16NetBotz Appliance User’s Guide

Advanced View Menus

Advanced View features the following menu bar:

• File: Use this menu to add appliances to or remove appliances from the Appliance selection drop-down list and to exit the Advanced View application.

• Edit: Use this menu to cut, copy, paste, and delete text, and to configure Preferences.

See “Editing Preferences” on page 18.

• Tools: Use this menu to complete the following tasks:

– View Messages (information generated by Advanced View for logging and debugging

purposes).

– Put the appliance in Advanced View POST-only Mode. This mode is only for appliances

located behind a firewall. This mode does not permit StruxureWare Data Center Expert appliances to access the appliances directly.

– View the Appliance Log.

See “Log” on page 86.

– View the Event Log.

See “Event Log” on page 29.

– Reboot the appliance.

– Change the Root Password.

Note: The Root Password only affects console access to the device. It should only be changed by advanced users.

– Access the Configuration Wizard.

Only user accounts with administrator privileges have full access to the Tools menu. For more information, see “Users” on page 103.

• Window: Use the Window menu to launch a New Window or to switch between multiple Advanced View windows.

• Help: Use this menu to access information about Advanced View and to access context-sensitive help.

17NetBotz Appliance User’s Guide

Using Advanced View POST-only Mode

If you use StruxureWare Data Center Expert to monitor and manage a NetBotz appliance that is located behind a firewall, StruxureWare Data Center Expert may not be able to communicate directly with the appliance. Placing the appliance in Advanced View POST-Only Mode causes the appliance to post all monitoring data to a specified StruxureWare Data Center Expert appliance at a user-specified interval. SSL encryption can be used for secure data posting.

To use the Advanced View POST-Only Mode:

1. From Advanced View, log in to the appliance using a User account with administrator privileges.

2. From the Tools menu, select Advanced > Advanced View POST-Only Mode.

3. Click Add to open the Advanced View POST-Only Mode Configuration window. Enter your

information and click OK.

Editing Preferences

With Advanced View you can configure preferences that apply to the appearance and functionality of the Advanced View user interface. These settings are saved on your client system, not on your appliance.

Select Preferences from the Edit menu. Choose from the following preference categories:

• Appearance

• General

• Network

• Video Clip Player

Appearance preferences

To edit your client Appearance settings, open the Client Preferences window and select Appearance from the Category list. Select an option from the Look and Feel drop-down menu, define whether the Toolbar should include text and icons, and choose the size of those elements. When you are finished, click OK.

General preferences

To edit the General settings for the client, open the Client Preferences window and select General from the Category list. Configure the browser location, restore the Advanced View window to full size when an alert occurs, and force Advanced View to ignore the default setting of the clock and to use either a 12-hour or 24-hour clock. When you are finished, click OK.

Network preferences

To edit your client Network preferences, open the Client Preferences window and select Network from the Category list. Configure the connection time-out, choose a direct connection for camera images, and enter the proxy configuration information. When you are finished, click OK.

Video clip player

To specify the maximum amount of disk space allocated for use by the Video Clip Player, open the Client Preferences window and select Video Clip Player from the Category list. Specify the maximum number of megabytes of disk space available to the Video Clip Player, and click OK.

18NetBotz Appliance User’s Guide

Advanced View: Monitoring Your Environment

Use Advanced View to view sensor readings, view camera images, graph collected sensor data, and view active and resolved alert conditions. You can also create, view, and delete maps for use in the Map view.

Viewing Sensor Readings and Status

To view sensor readings, select a device that includes sensors from the Navigation pane. The Sensor Data pane automatically updates with sensor information for the device you selected. Any sensors with an alert status have a background color of red.

If the device has a large number of sensors, the sensors are divided into sensor sets. If the sensors are divided into sets, you have the following options:

• To display all of the sensors for the selected device, select All Sensors from the Set drop-down list.

• To view only the sensors in a sensor set, select the sensor set from the Set drop-down list.

Alerting Sensors

Selecting the Alerting Sensors entry in the Navigation pane provides a list of all local or pod-shared sensors that are currently generating an alert. The alerting sensors are listed in the Sensor Data pane.

Security Sensors

Selecting the Security Sensors entry in the Navigation pane provides a list of all security-related sensors that are currently generating an alert in the Sensor Data pane. Security sensors include all Door sensors, Handle sensors, and Lock sensors connected to a Rack Access Pod 170, as well as any Door, Handle, or Lock sensors connected to a pod-shared Rack Access PX-HID appliance.

Controlling Rack Access sensors

If you have an SP170 Rack Access Pod connected to your appliance, you can lock and unlock rack locks and enable or disable card reader hardware using the Web Client or Advanced View. The user account must have “Sensor” or “Administrator” privileges in order to access this functionality.

To lock or unlock a rack lock in Advanced View:

1. From the Navigation pane, select a Rack Access Pod.

2. Right-click a lock sensor in the Sensor Data pane.

3. Select Lock (n): Set to “Unlocked”. The reading will change to Unlocked and the menu item

will read Lock (n): Set to ‘Locked’. The lock will automatically relock in 10 seconds by default. This setting can be changed in the Rack Access Settings configuration dialog.

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To enable or disable a card reader in Advanced View:

1. From the Navigation pane, select a Rack Access Pod.

2. Right-click the Reader sensor in the Sensor Data pane.

3. Select Reader (n): Set to “Disabled” next to the desired card reader. The reading will change to

Disabled and the button label will read Reader (n): Set to “Enabled”.

Note: A physical key can always be used to access the rack regardless of whether the card reader is enabled or disabled.

Deleting a Pod

When a pod is disconnected from an appliance, you can delete it from the Navigation pane. You cannot delete integrated pods.

1. Disconnect the pod from the appliance. The symbol for the pod in the Navigation pane will dim.

2. From the Navigation pane, right-click the pod and select Delete pod.

3. Click Remove to confirm the deletion.

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Viewing Live Video

Click the Camera View button in the Action/Information pane to view live video captured by the appliance, cameras connected to the appliance, or shared IP cameras on your network. Controls are applied to the top-most camera image. Click an image to change its position to the top. To view all camera images side by side, click the Tiled check box.

For information on shared IP cameras, see “Pod, Pelco Camera, and Rack Access PX-HID Sharing” on page 93.

Standard camera controls

Control Description

Mode To change the size of the image, right-click the camera image, and select Configure

Camera. Select Settings, and, from the Mode drop-down list, choose dimensions

(resolution) for the image. The dimensions 640x480, for example, mean 640 pixels wide by 480 pixels high. NOTE: As the image dimensions increase, the maximum image rate available will decrease.

Rate To change the frame rate, that is, the frequency that the video image is updated, make a

selection from the Refresh Rate drop-down list in the Camera View. NOTE: The maximum rate available is determined by the mode setting (described above) and, if applicable, the image quality settings.

NOTE: The maximum frame rate for shared IP cameras is limited to 15 frames per second.

For more information on image quality settings, see “Capture settings” on page 38.

For more information on shared IP cameras, see “Pod, Pelco Camera, and Rack Access PXHID Sharing” on page 93.

Zoom This zoom feature does not apply to Pelco PTZ cameras. See “Pelco PTZ camera controls”

on page 22 for details on the zoom features for Pelco PTZ cameras.

1. To avoid distortions, right-click the camera image and select Maintain aspect ratio.

2. Within the camera image, click and drag to draw a box around the area of interest.

3. Right-click the camera image and select Zoom in.

4. To return to the full camera image, right-click and select Zoom out.

Only available when a microphone is connected to the NetBotz appliance or a pod. Click to

listen to streaming audio. Click again to turn off the audio.

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Only available when speakers are connected to the NetBotz appliance or a pod. Click and

hold the button while speaking into your system microphone. NOTE: While transmitting audio, you will not be able to hear audio from the device.

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These audio features are only available when the Advanced Software Pack has been installed on the system running Advanced View. The Advanced Software Pack is included with a NetBotz 550 or NetBotz 570 appliance, but must be purchased separately when using any other NetBotz appliance. To check if the software pack has been installed, click the Configuration button, then click License Keys from the Appliance Settings area.

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