Sato CT400I User Manual

Quick Guide

Thank you for purchasing

Label Printer

CT400i Series

the SATO CT400i Series
barcode printer. Please
read this manual carefully
to ensure you understand
the CT400i Series
functions and how to
operate it properly.

CT400iTT Series

Thermal transfer type
203dpi/305dpi/600dpi

CT400iDT Series

Thermosensitive type
203dpi/305dpi/600dpi

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* Be sure to use SATO genuine parts

(labels, ribbons).

FCC WARNING

You ar e c autio ned that changes or modifi cations not expressly approved by
the party responsible for compliance could void your authority to operate the
equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject

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to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

AC power cord with ferrite core must be used for RF interference
suppression.

2

Safety Precautions

This section describes how to use the printer safely. Be sure to read it carefully before using the printer.

Pictographic Symbols

This instruction manual and the printer labels uses a variety of pictographic symbols to facilitate safe and correct use of the printer and to
prevent injury to others and property damage. The symbols and meanings for them are given below. Be sure to understand these symbols
well before reading the main text.

Ignoring the instructions
marked by this symbol and
erroneously operating the

Warning

Caution

Do not set on an unstable area

Do not place containers full of water
or other liquid on the printer.

Do not put objects inside the printer

Do not use other than
the specified voltage

Version 1 December 10, 2007 Q02073000
©2007 SATO CORPORATION

printer could result in death or
serious injury.

Ignoring the instructions
marked by this symbol and
erroneously operating the
printer could result in injury or
property damage.

• Do not set on an unstable area,
such as a wobbly table or
slanted area or an area subject
to strong vibration. If the printer
falls off or topples over, it could
injure someone.

• Do not place flower vases,
cups, or other containers
holding liquids, such as water
or chemicals, or small metal
objects near the printer. If they
are spilled and get inside the
printer, immediately turn off the
power switch, unplug the power
cord from the outlet, and
contact a store, dealer, or the
Support Center. Using the
printer in this condition could
cause a fire or electric shock.

• Do not insert or drop in metal
or burnable objects inside the
printer’s openings (cable
outlets, etc.). If foreign objects
do get inside the printer,
immediately turn off the power
switch, unplug the power cord
from the outlet, and contact a
store, dealer, or the Support
Center. Using the printer in this
condition could cause a fire or
electric shock.

• Do not use other than the
specified voltage. Doing so
could result in fire or electric
shock.

Example Pictographs

The pictograph means “Caution is required.” A specific
warning symbol is contained inside this pictograph (The symbol
at left is for electric shock).

The pictograph means “Should not be done.” What is
specifically prohibited is contained in or near the pictograph
(The symbol at left means “Disassembly prohibited”).

The pictograph means “Must be done.” What is specifically to
be done is contained in the pictograph (The symbol at left
means “Unplug the power cord from the outlet”).

Always ground the connections

Handling of the power cord

When the printer has been dropped
or broken

Warning

• Always connect the printer’s
ground wire to a ground. Not
grounding the ground wire
could result in electric shock.

• Do not damage, break, or
modify the power cord. Also, do
not place heavy objects on the
power cord, heat it, or pull it
because doing so could
damage the power cord and
cause a fire or electric shock.

• If the power cord becomes
damaged (core is exposed,
wires broken, etc.), contact a
store, dealer, or the Support
Center. Using the power cord in
this condition could cause a fire
or electric shock.

• Do not modify, excessively
bend, twist, or pull the power
cord. Using the power cord in
such a condition could cause a
fire or electric shock.

• If the printer is dropped or
broken, immediately turn off the
power switch, unplug the power
cord from the outlet, and
contact a store, dealer, or the
Support Center. Using the
printer in this condition could
cause a fire or electric shock.

Do not use the printer when
something is abnormal about it

• Continuing to use the printer in
the event something is
abnormal about it, such as
smoke or unusual smells
coming from it, could result in
fire or electric shock.
Immediately turn off the power
switch, unplug the power cord
from the outlet, and contact a
store, dealer, or the Support
Center for repairs. It is
dangerous for the customer to
try to repair it, so absolutely do
not attempt repairs on your
own.

Do not disassemble the printer

• Do not disassemble or modify
the printer. Doing so could
result in fire or electric shock.
Ask the store, dealer, or the
Support Center to conduct
internal inspections,
adjustments, and repairs.

Regarding the cutter

• Do not touch the cutter with
your hands or do not put
something into the cutter. Doing
so could result in an injury.

Using the head cleaning fluid

• Use of flame or heat around the
head cleaning fluid is
prohibited. Absolutely do not
heat it or subject it to flames.

•Keep the fluid out of reach of
children to prevent them from
accidentally drinking it. If the
fluid is drunk, immediately
consult with a physician.

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3

Safety Precautions

Do not place in areas with high humidity

• Do not place the pr inter in

areas with high humidity or
where condensation forms. If
condensation forms,

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immediately turn off the power
switch and do not use the
printer until it dries. Using the
printer while condensation is on
it could result in electric shock.

Carrying the Printer

•When moving the printer,
always unplug the power cord
from the outlet and check to
make sure all external wires
are disconnected before
moving it. Moving the printer
with the wires still connected
could damage the cords or
connecting wires and result in a
fire or electrical shock.

• Do not carry the printer with
paper loaded in it. The paper
could fall out and cause an
injury.

•When setting the printer on the
floor or a stand, make sure not
to pinch your fingers or hands
under the printer feet.

Power supply

• Do not operate the power
switch or plug in/unplug the
power cord with wet hands.
Doing so could result in electric
shock.

Caution

Power cord

•Keep the power cord away from
hot devices. Getting the power
cord close to hot devices could
cause the cord’s covering to
melt and cause a fire or
electrical shock.

•When unplugging the power
cord from the outlet, be sure to
hold it by the plug. Pulling it by
the cord could expose or break
the core wires and cause a fire
or electric shock.

• The power cord set that comes
with the printer is especially
made for this printer. Do not
use it with any other electrical
devices.

Cover

• Be careful not to pinch your
fingers when opening or closing
the cover. Also be careful the
cover does not slip off and
drop.

Thermal head

• The thermal head is hot after
printing. Be careful not to get
burned when replacing paper
or cleaning immediately after
printing.

•Touching the edge of the
thermal head with bare hands
could result in injury. Be careful
not to become injured when
replacing paper or cleaning.

• The customer should not
replace the thermal head.
Doing so could result in injury,
burns, or electric shock.

Opening and closing the thermal head

•When opening or closing the
thermal head, make sure
nothing other than paper gets
in it. Debris getting in could
cause injury or damage.

Loading paper

•When loading roll paper, be
careful not to get your fingers
pinched between the paper roll
and the supply unit.

• Be careful not to become
injured when opening the fan­folded paper loading slot
window.

When not using the printer
for a long time

•When not using the printer for a
long time, unplug the power
cord from the outlet to maintain
safety.

During maintenance and cleaning

•When maintaining and cleaning
the printer, unplug the power
cord from the outlet to maintain
safety.

(1)

Reproduction in any manner of all or part of this document is prohibited.

(2)

The contents of this document may be changed without prior notice.

(3)

Great care has been taken in the preparation of this document, but if any problems, mistakes, or
omission are found, please contact the store or dealer where you purchased the printer.

Caution

4

Accessories Check

The following items are packed together with the main unit in the
box. Be sure to check to make sure nothing is missing. If something
is missing, contact the store or dealer where you purchased the
product.

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¡

Quick Guide¡Safety manual

¡

Manual (for RoHS) ¡GWP leaflet

¡Test labels and ribbons

¡Dial adjustment screwdriver

* Attached to the printer unit.

The power cord set included with this printer is only for use with this printer.
Do not use it with other electrical products.

Caution

¡Power cord and AC adapter

¡USB cable

¡Ribbon adapter

* The test ribbons and ribbon adapter

come with the thermal transfer model.

5

Names of Parts

Printer unit [unit exterior]

¡Window

¡Top cover

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¡Label discharge

outlet

¡Front cover

¡Opening lever

¡Operation panel

[Back (USB + LAN interface)]

¡USB interface

¡LAN interface
¡DC input power

terminal
(Power connector)

[Back (USB + RS-232C interface)]

¡USB interface
¡RS-232C interface
¡Interface board

The interface can be
changed using an optional
interface board.

¡DC input power
terminal
(Power connector)

6

¡I/F Cover

¡I/F Cover

*Handling of an I/F Cover:

Please close with an I/F Cover after shutting off a
power supply and attaching or removing an I/F
board, in case an I/F Cover is opened.

When top cover is opened

[For CT400iDT Series]

¡ Thermal head

¡ Paper holder

¡ Paper sensor

¡ Platen roller

¡ Paper holder

slide lever

[For CT400iTT Series]

¡ Ribbon unit

¡ Paper holder

Names of Parts

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¡ Paper sensor

¡ Platen roller

¡ Paper holder

slide lever

7

Names of Parts

When top cover is opened

[Cutter Type]

¡Cutter top knife

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¡Paper holder

¡Paper sensor

¡Platen roller

¡Paper holder

slide lever

¡Cutter bottom knife

¡Cutter unit

[Separation Type]

¡Paper holder

¡Paper sensor

¡Platen roller

¡Paper holder

slide lever

¡Backing paper

discharge outlet

(When front cover is open)

(When front cover is open)

¡Separation unit

8

Names of Parts

[Operation Panel]

¡ [POWER] lamp

Illuminates (green) when the power switch is on.

¡ [ERROR] lamp

Illuminates or flashes (red) when an error occurs.

¡ [ON LINE] lamp

Illuminates (green) when reception is possible.

¡ [ON LINE] key

This is press to stop/restart and
to terminate data reception.

¡ [FEED] key

This feeds the paper when pressed
while the printer is online.

¡ Power switch

[When the front cover is opened]

¡Separator connector

¡Cutter connector

¡Error display lamp

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¡Adjustment dial

¡Dip switches

(DSW1)

9

Loading the Roll Paper [Continuous, Cutter, Linerless types]

Press down the opening
lever (1) on the right side

1

of the printer to release
the lock and open the top
cover (2).

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While pressing the paper
holder slide lever (1),

2

adjust the paper holder to
match the paper size (2).

Load the paper into the
paper holder.

3

(2)

(1)

(1)

(2)

After pulling out the
paper, pass the paper

4

through the paper sensor.

10

Paper sensor

Loading the Roll Paper [Continuous, Cutter, Linerless types]

Close the top cover.

5

At this time, press on the
top where shown by the
arrows to close the cover
until you hear the lock
engage.

(1) Press the [FEED] key
to feed the leading edge

6

of the paper.

(2) Finally, press the [ON
LINE] key to bring the
printer online.

After printing, the thermal head and surrounding area are hot. Be careful not
to get burned when replacing paper immediately after printing.

Touching the thermal head with bare hands could result in an injury.

Be careful not to become injured when replacing paper.

Caution

Be careful not to pinch your fingers when closing the top cover.

(2)

(1)

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11