Samsung SYNCMASTER NC220 User Manual

SyncMaster NC220

LED Monitor

User Manual

The color and the appearance may differ depending on the product, and the specifications are subject to change

without prior notice to improve the performance.

Table Of Contents

MAJOR SAFETY PRECAUTIONS

Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Cleaning the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

INSTALLING THE PRODUCT

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Adjusting the Product Tilt and Height . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Rotating the Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Installing a Wall-mount Kit or Desktop Stand . . . . . . . . . . . . . . . . . . . 2-5 Connecting to your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Connecting the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Connecting to another Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Connecting a SERIAL Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Connecting with a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Connecting a Stereo Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Connecting Headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Connecting MIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Kensington Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

USING THE PRODUCT

What is a PC over IP? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Connect to the host PC using a LAN cable . . . . . . . . . . . . . . . . . . . . . 3-2 Plug & Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Standard Signal Mode Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Installing the Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Installing a USB-to-Serial Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Product Operating Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Using the Screen Adjustment Menu (OSD: On Screen Display) . . . . 3-8

INSTALLING THE SOFTWARE

PCoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Natural Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

MultiScreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

TROUBLESHOOTING

Monitor Self-Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Before Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

MORE INFORMATION

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Power Saving Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Contact SAMSUNG WORLDWIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6-3
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) . . . . . . . . . . . . . . . . . .	6-4

1 Major Safety Precautions

1-1 Before You Start

Icons used in this manual

ICON	NAME	MEANING
	Caution	Indicates cases where the function may not work or the setting may be canceled.
	Note	Indicates a hint or tip to operate a function.

Using this Manual

•Make yourself fully aware of the safety precautions before using this product.

•If a problem occurs, refer to the 'Troubleshooting' section.

Copyright Notice

The contents of this manual are subject to change without prior notice for performance improvement.

Copyright © 2011 Samsung Electronics Co., Ltd. All Rights Reserved.

The copyright of this manual is reserved by Samsung Electronics, Co., Ltd.

The contents of this manual may not be partially or in whole reproduced, distributed or used in any form without the written permission of Samsung Electronics, Co., Ltd.

The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Electronics, Co., Ltd. Microsoft, Windows and Windows NT are the registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are the registered trademarks of the Video Electronics Standard Association. All other trademarks mentioned herein belong to their respective companies.

An administration fee may be charged if either

(a)an engineer is called out at your request and there is no defect in the product. (i.e. where you have failed to read this user manual).

(b)you bring the unit to a repair centre and there is no defect in the product.

(i.e. where you have failed to read this user manual).

The amount of such administration charge will be advised to you before any work or home visit is carried out.

Major Safety Precautions

1-1

1-2 Care and Maintenance

External Surface and Screen Maintenance

Clean the product with a soft, damp cloth.

•Do not clean the product with an inflammable substance such as benzene or thinner or with a wet cloth. This may result in a problem with the product.

•Do not scratch the screen with your fingernails or a sharp object.

This may result in scratches or damage to the product.

•Do not clean the product directly by spraying water onto the product.

If water enters the product, it may result in fire, electric shock or a problem with the product.

•A white stain may be generated on the surface of the highglossy model due to the inherent characteristics of the material, if a supersonic humidifier is used.

The appearance and the color may differ depending on the model.

Securing the Installation Space

•Keep the required distances between the product and other objects (e.g. walls) to ensure proper ventilation. Failing to do so may result in fire or a problem with the product due to an increase in the internal temperature. Install the product so the required distances shown in the figure are kept.

The appearance may differ depending on the product.

When installing the product with a stand

When installing the product with a wall-mount

About persistent images

•Displaying a still image for a long time may create a persistent image or stain on the screen. If you do not use the product for a long time, set the power-saving mode or screen saver.

•Due to technological constraints of the Panel manufacturer, the images generated by this product may appear either brighter or darker than normal by appr. 1ppm (parts per million) pixel.

The number of sub-pixels of an panel by size: The number of Sub-Pixels = Max. Horizontal Resolution x Max. Vertical Resolution x 3

Example) If the maximum resolution is 1680 x 1050, the number of sub-pixels is 1680 x1050 x 3 =5.292.000.

1-2	Major Safety Precautions

1-3 Cleaning the Monitor

Cleaning the Monitor

•The panel and exterior of the cutting-edge monitor scratch easily and require careful attention. Clean the monitor according to the following steps.

1.Power off the monitor and PC.

2.Disconnect the power cable from the monitor.

To avoid electric shock, be sure you disconnect the cable by gripping the plug and do not touch the cable with wet hands.

3.Wipe the monitor using a soft, slightly damp cloth that has been squeezed .

•Do not use a cleaning agent that contains alcohol or solvents, or that is surface active. Otherwise, the exterior may discolor or crack or the panel coating may come off.

•Do not spray water or cleaning agent directly onto the monitor.

Otherwise, the liquid may sink into the monitor and cause a fire, electric shock, or failure.

4.Clean the exterior of the monitor using a soft cloth dampened with a small amount of water.

5.Connect the power cable to the monitor after you have finished cleaning.

6.Power on the monitor and PC.

Precautions for Storage

•Using an ultrasonic humidifier may cause white stains on a highly glossy product.

Be sure you contact the nearest service center (paid service) for cleaning the inside of the monitor.

Major Safety Precautions

1-3

1-4 Safety Precautions

Icons used for safety precautions

ICON	NAME	MEANING
	Warning	Failing to follow the precautions marked with this sign, may result in a serious injury or
		even a fatality.
	Caution	Failing to follow the precautions marked with this sign, may result in a personal injury or
		property damage.

Meaning of Signs

Do not perform.

Must be followed.

Power Related

The following images are for your reference and may differ depending on models and countries.

Warning

Avoid using a damaged power cord or plug or a loose power outlet.

•Otherwise, it may result in electric shock or fire.

Avoid plugging in or unplugging the power supply with wet hands.

•Otherwise, it may result in electric shock.

Make sure to connect the power cord to a grounded wall outlet (for insulation class 1 equipment only).

•Otherwise, it may result in electric shock or injury.

Keep the power cord and the product away from a heater.

•Otherwise, it may result in electric shock or fire.

Avoid connecting multiple electric appliances to a single wall outlet.

•Otherwise, it may result in fire due to overheating of the wall outlet.

Plug the power plug in firmly.

•Otherwise, it may result in fire.

Avoid bending or twisting the power cord excessively and avoid placing heavy objects on the cord.

•Otherwise, it may result in electric shock or fire due to a damaged power cord.

If the pins of the power plug or the wall outlet are covered in dust, clean it using a dry cloth.

•Otherwise, it may result in fire.

1-4	Major Safety Precautions

Caution

Avoid unplugging the power plug while the product is operating.

•Otherwise, it may damage the product due to electric shock.

When unplugging the power plug from the wall outlet, make sure to hold it by the plug and not by the cord.

•Otherwise, it may result in electric shock or fire.

Installation Related

Warning

AVOID PLACING BURNING CANDLES,

MOSQUITO-REPELLENT OR CIGARETTES

ON THE PRODUCT AND INSTALLING THE

PRODUCT NEAR A HEATER.

•Otherwise, it may result in fire.

Avoid installing the product in a badly-ventilated location such as inside a bookshelf or closet.

•Otherwise, it may result in fire due to internal over-heating.

Keep the plastic bags used to pack the product away from children.

• If children place the plastic bags over their heads, they may suffocate.

Avoid installing the product at a height where children may reach it.

•If a child touches the product, the product may fall and this may result in injury.

•Since the front part is heavier, install the product on a flat and stable surface.

Make sure to use only the power cord supplied by Samsung. In addition, do not use the power cord of another electric appliance.

•Otherwise, it may result in electric shock or fire.

Connect the power plug to a wall outlet that can be easily reached.

•When a problem occurs with the product, you must unplug the power plug to cut the power off completely. You cannot cut the power off completely using only the power button on the product.

Ask an installation engineer or relevant company to install the product onto a wall.

•Otherwise, it may result in injury.

•Make sure to use the specified wall mount.

Avoid installing the product in a location that is unstable or exposed to excessive vibrations such as on an unstable or slanted shelf.

•The product may fall and this may result in damage to the product or injury.

•If you use the product in a location exposed to excessive vibrations, it may result in a problem with the product or fire.

Avoid installing the product in a location exposed to direct sunlight or heat source such as a fire or heater.

•This may shorten the product life cycle or cause fire.

Avoid installing the product in a location exposed to dust, moisture (sauna), oil, smoke or water (rain drops) and installing it within a vehicle.

•This may result in electric shock or fire.

Major Safety Precautions

1-4

Caution

Do not let the product drop while moving it.

•This may result in a problem with the product or injury.

When installing the product on a console or shelf, make sure that the front of the product does not protrude out of the console or shelf.

•Otherwise, this may cause the product to fall off and result in a malfunction or injury.

•Make sure to use a cabinet or shelf suitable to the size of the product.

If the product is installed in a location where the operating conditions vary considerably, a serious quality problem may occur due to the surrounding environment. In this case, install the product only after consulting one of our service engineers about the matter.

•Places exposed to microscopic dust, chemicals, too high or low temperature, high humidity, such as airports or stations where the product is continuously used for a long time and so on.

Do not place the product face down on the floor.

•This may damage the panel of the product.

When putting the product down, handle it gently.

•Otherwise, it may result in a problem with the product or injury.

Usage Related

Warning

Since a high voltage runs through the product, never disassemble, repair or modify the product yourself.

•Otherwise, it may result in fire or electric shock.

•If the product needs to be fixed, contact a service center.

If the product generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact a service center.

•Otherwise, it may result in electric shock or fire.

If you drop the product or the case is damaged, turn the power off and unplug the power cord. Contact a service center.

•Otherwise, it may result in fire or electric shock.

When thunder or lighting occurs, unplug the power cord and under no circumstance touch the antenna cable as this is dangerous.

•Otherwise, it may result in electric shock or fire.

When cleaning the product, do not spray water directly over the product parts.

•Make sure that water does not enter the product.

•Otherwise, it may result in fire, electric shock or a problem with the product.

Avoid letting children to hang or climb onto the product.

•Otherwise, it may result in the product falling and this may result in injury or death.

Avoid placing objects such as toys and cookies on top of the product.

•If a child hangs over the product to grab an object, the object or the product may fall and this may result in injury or even death.

Avoid dropping an object over the product or cause impact to the product.

•Otherwise, it may result in electric shock or fire.

1-4	Major Safety Precautions

Avoid moving the product by pulling the power cord or antenna cable.

•Otherwise, it may result in electric shock, fire or a problem with the product due to damage to the cable.

Avoid lifting up or move the product by holding only the power cord or signal cable.

•Otherwise, it may result in electric shock, fire or a problem with the product due to damage to the cable.

Take care not to block the vent by a table cloth or curtain.

•Otherwise, it may result in fire due to internal overheating.

Avoid placing a liquid container such as a vase, flowerpot, beverage, cosmetics or drugs, or a metal object over the product.

•If water or an alien substance enters the product, turn the power off, unplug the power cord and contact a service center.

•Otherwise, it may result in a problem with the product, electric shock or fire.

Caution

Displaying a still image for a long time may create a persistent image or stain on the screen.

•If you do not use the product for a long time, use the power-saving mode or set the screensaver to the moving picture mode.

Set the appropriate resolution and frequency for the product.

•Otherwise, it may result in eye strain.

Do not put DC power adapters together.

•Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

•Otherwise, a fire may result.

When a gas leak occurs, do not touch the product or the power plug and ventilate immediately.

•A spark may result in an explosion or fire.

•During a thunder or lighting storm, do not touch the power cord or antenna cable.

Avoid using or placing inflammable spray or objects near the product.

•This may result in an explosion or fire.

Avoid inserting metal objects such as a chopsticks, coins or hairpins, or inflammable objects into the product (the vents, ports, etc).

•If water or an alien substance enters the product, turn the power off, unplug the power cord and contact a service center.

•Otherwise, it may result in a problem with the product, electric shock or fire.

It is important to give your eyes some rest (5 minutes every hour) when viewing the product screen for long periods of time.

•This will alleviate any eye strain.

Keep small accessories away from the children.

Avoid placing a heavy object over the product.

•Otherwise, it may result in a problem with the product or injury.

When not using the product for a long time such as leaving your home, unplug the power cord from the wall outlet.

•Otherwise, it may cause dust accumulation and result in fire caused by overheating or short circuit or result in an electric shock.

Major Safety Precautions

1-4

Do not let water enter the DC power device or get the device wet.

•An electric shock or fire may result.

•Avoid using the product outdoors where it can be exposed to rain or snow.

•Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

•Otherwise, a fire may result.

Keep the DC power adapter in a well-venti- lated area.

Watching the product from too close a distance continuously may damage your eyesight.

Avoid turning the product upside down or move the product holding only the stand.

•This may cause the product to fall resulting in damage to the product or injury.

Avoid using a humidifier or cooker near the product.

•Otherwise, it may result in electric shock or fire.

Since the display panel is hot after using it for a long time, do not touch the product.

Take care when adjusting the angle of the product or the height of the stand.

•If your hand or finger is caught, you may be injured.

•If the product is tilted excessively, the product may fall and this may result in injury.

Maintaining the Correct Posture when Using this Product

Use the product in the correct posture as follows:

•Straighten your back.

•Keep a distance of 45~50 cm(18~ 20inches) from your eyes to the screen. Look down at the screen and face the screen forwards.

•Adjust the angle of the product so that light is not reflected onto the screen.

•Keep your elbow at a right angle and keep your arm level with the back of your hand.

•Keep your elbow at a right angle.

•Place your heels flat on the ground while keeping your knees at an angle of 90 degrees or higher and maintain the position of your arm so that your arm is below your heart.

1-4	Major Safety Precautions

2 Installing the Product

2-1 Package Contents

• Unpack the product and check if all of the following contents have been included.

•Store the packaging box in case you need to move the product at a later stage.

•If any items are missing, contact your dealer.

•Contact a local dealer to purchase optional items.

Monitor

CONTENTS

Quick Setup Guide	Warranty Card	User Manual	DC power adapter
	(Not available in all locations)
Power cable	Stand base
	OPTIONAL PARTS
LAN Cable	DVI Cable	Stereo Cable	Mouse (USB)
Keyboard	Headphone	D-Sub Cable	USB Cable
RS-232C Cable

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

Installing the Product

2-1

2-2 Installing the Stand

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Turn the stand in the direction indicated by the arrow.

Insert the stand base into the stand in the direction of the arrow.

Do not remove the fixing pin until you are finished attaching the stand.

Tightly fasten the screw to the bottom of the base.

After installing the stand, place the product upright.

You can remove the fixing pin and adjust the stand now.

- Caution

Do not hold the product upside down only by the stand.

• Disassembly is in the reverse order of the assembly.

•The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

2-2	Installing the Product

2-3 Adjusting the Product Tilt and Height

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

•To adjust the height, remove the fixing pin.

•The monitor tilt and height can be adjusted.

•Hold the top center of the product and adjust the height carefully.

Installing the Product

2-3

2-4 Rotating the Monitor Screen

You can rotate your monitor as shown below.

•Be sure to fully extend the stand before rotating the monitor.

•If you rotate the monitor without fully extending the stand, the corner of the monitor may hit the floor and get damaged.

•Do not rotate the monitor counterclockwise. The monitor may get damaged.

2-4	Installing the Product

2-5 Installing a Wall-mount Kit or Desktop Stand

Before Installation

Place a protective cloth or cushion on a flat surface. Next, place the product with the face down on top of the cloth or cushion.

Unfasten the screw from the back of the product.

Lift and detach the stand.

Installing a Wall-mount Kit or Desktop Stand

Attach the wall-mount kit or desktop stand here

Bracket (sold separately)

Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall-mount kit or desktop stand you want to attach.

• Using a screw longer than the standard length can damage the internal components of the product.

•The length of screws required for a wall mount that does not comply with the VESA standards may vary depending on the specifications.

•Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit or desktop stand using excessive force. The product may get damaged or fall and cause persona linjury. Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall-mount kit or desktop stand using excessive force.

•Samsung shall not be held liable for any product damage or personal injury caused by using a wallmount kit other than the one specified or from an attempt to install the wall-mount kit on your own.

•To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10cm or farther away from the wall.

•Be sure to use a wall-mount kit that complies with the standards.

Installing the Product

2-5

2-6 Connecting to your Network

The connecting part may differ depending on the product model.

•Connect between the [LAN] port on the product and your network using a LAN cable.

The two [LAN] ports are designed to work as an Internet HUB. One port can be used for input and the other port for output to connect the product to an external Internet device.

2-6	Installing the Product

2-7 Connecting the Power

•To use the monitor, connect the power cable to a power outlet and the [POWER] port on the monitor. (The input voltage is switched automatically.)

Put the DC power adapter in the groove, with the switch facing upward. - Push the adapter until you hear a “click.”

Connect the power cable to the DC power adapter. Next, connect the DC power adapter to the product.

Plug in the power cable to the power socket.

Removing the DC power adapter

To remove the DC power adapter, lift it outwards from the bottom as shown in the image.

Installing the Product

2-7

2-8 Connecting to another Monitor

The connecting part may differ depending on the product model.

•Connect between the [DVI OUT] port on the product and the DVI port on your monitor using a DVI cable.

You can connect more monitors via [DVI OUT]. (For presentation purposes).

2-8	Installing the Product

2-9 Connecting a SERIAL Cable

•Devices which support RS-232C connection (interface) can be connected.

Installing the Product

2-9

2-10 Connecting with a PC

The connecting part may differ depending on the product model.

•Connect the [RGB IN] port of the product to the D-Sub port of your PC with a D-Sub cable.

Use the [RGB IN] port to directly connect the monitor to a PC.

2-10	Installing the Product

2-11 Connecting a Stereo Cable

The connecting part may differ depending on the product model.

•Connect the [AUDIO IN] port on the rear side of the monitor to the sound card of the PC.

Installing the Product

2-11