Samsung SNV-6084 User Manual

NETWORK CAMERA

User Manual

SNV-6084

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The defau lt password c an be exposed to a h acking thread s o it is recommen ded to change th e password

after in stalling the pr oduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the use r.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

● OVERVIEW

English _5

overview

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction

 Please read this manual for the safety before using of goods and keep it in

the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 10 Recommended PC Specifications 10 Recommended Micro SD/

SDHC/SDXC Memory Card Specifications

11 What’s Included 13 At a Glance

16 Installation 25 Inserting/Removing a Micro SD

Memory Card

27 Memory Card Information

(Not Included)

28 Connecting with other Device

34 Connecting the Camera Directly

to Local Area Networking

35 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

36 Connecting the Camera Directly

to a PPPoE Modem

37 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

38 Buttons used in IP Installer 39 Static IP Setup 43 Dynamic IP Setup 44

Port Range Forward (Port Mapping) Setup

46 Connecting to the Camera from a

Shared Local PC

46 Connecting to the Camera from a

Remote PC via the Internet

● OVERVIEW

English _7

overview

WEB VIEWER

SETUP SCREEN

APPENDIX

114

47 Connecting to the Camera 49 Login 50 Installing Silverlight Runtime 53 Installing STW WebViewer Plugin 55 Using the Live Screen 58 Playing the recorded video

64 Setup 64 Video & Audio Setup 79 Network Setup 90 Event Setup 106 System Setup

114 Specification 119 Product Overview 120 Troubleshooting 122 Open Source Announcement

8_ overview

PRODUCT FEATURES

• Dustproof/Waterproof (IP66)

The dustproof and waterproof design makes you feel at ease when installing the product outdoors or exposing it to rain.

• Full HD Video Quality

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the FTP/email specified by the user or saved to the Micro SD memory, or the event signal will be sent to the Alarm Out port.

• Tampering Detection

Detects tempering attempts on video monitoring.

• Motion Detection

Detects motion from the camera’s video input.

• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video input.

• Face Detection

Detects faces from the camera’s video input.

• Audio Detection

Detects sound louder than a certain level specified by user.

• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

• ONVIF Compliance

This product supports ONVIF Profile-S. For more information, refer to www.onvif.org.

● OVERVIEW

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overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps)

Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)

Web Plug-in is optimized to SSE 4.1 Instruction Set.

• Resolution : 1280X1024 pixels or higher (32 bit color)

• RAM : 2GB or higher

• Supported OS : Windows XP / VISTA / 7, MAC OS X 10.7

• Supported Browser : Microsoft Internet Explorer (Ver. 10 ~ 7)

Mozilla Firefox (Ver. 19 ~9) ※ Windows Only

Google Chrome 15.0 (Ver. 25 ~ 15) ※ Windows Only

Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) ※ Mac OS X only

Windows 8 is supported only in the Desktop mode.

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported. For IPv6 connection, Window 7 or higher is recommended.

For Mac OS X, only the Safari browser is supported.

• Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• 4GB ~ 64GB

• For your camera, we recommend you use a memory card from the following manufacturers:

Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

• For the framerate below 30 fps, it is recommended to use the specification memory card

of Class 6 or higher.

• For the framerate over 31 fps, it is recommended to use the specification memory card of

Class 10 UHS or higher.

10_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name

Quantity

Description

● OVERVIEW

Mircro SD

+ -

AC 24V / DC 12V

RESET

VIDEO

Camera 1

Instruction book,

Installer S/W CD,

CMS S/W DVD

Quick Guide

(Optional)

Warranty card

(Optional)

Cable for the testing monitor 1

Used to test the camera connection to a

portable display device

Power Terminal Block 1 Plugged in the power plug

Template

L Wrench

Product installation guide

Use the L-Wrench when detaching or

attaching the dome cover

English _11

overview

Appearance Item Name

CAUTION: Be ware of the Rated Voltage and Polarity of the power connection.

Power Cable

Audio/alarm cable

Cable bush

Tapping Screw

Plastic Anchor

Machine Screws 3

Drill bit 1

Indoor Buried Housing

Quantity

Options (not included)

Description

Used to plug into the power port

Used to connect with the

audio and alarm port

Used to connect the LAN cable with a

diameter of Ø7~8.5.

Used for installation on the

wall or ceiling

For fixing a screw, Inserted in a hole

(reinforced anchoring force)

Used for assembling the dome case when

installing the product on the pipe, wall mount,

etc. or blocking a hole.

Use the L-Wrench when detaching or

attaching the dome cover, or installing the

camera

Housing for installing indoor buried type

cameras

12_ overview

AT A GLANCE

Appearance

Item Description

Dome cover

Mircro SD

+ -

AC 24V / DC 12V

RESET

VIDEO

Case cover used to protect the lens and the main unit.

● OVERVIEW

Camera Case

Housing part that covers the camera body.

English _13

overview

Components

+ -

AC 24V / DC 12V

b d ec f hg

Item Description

Lens Lens for the camera.

Power Port Port for power terminal block.

Test Monitor Out

Reset Button

RESET

VIDEO

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

14_ overview

Item Description

T Zoom in (Tele)

Zoom/Focus Control

Button

Micro SD Memory

Card Compartment

Audio and alarm

cable port

Network Port Used to connect the PoE or Ethernet cable for network connection.

W Zoom out (Wide)

N Focusing on a near object (Near)

F Focusing on a far object (Far)

Focus Control Press this button for automatic focus control.

Compartment for the Micro SD memory card.

Plug in the audio and alarm cable to this port to connect with external alarm device/microphone/speaker.

● OVERVIEW

English _15

installation & connection

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

INSTALLATION

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the

external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Disassembling

1. With the provided L-wrench and

drill bit, loosen 3 bolts on the dome cover counter clockwise to remove the cover.

Dome cover

16_ installation & connection

Bolts

Camera Body

+ -

AC 24V / DC 12V

Camera Case

RESET

VIDEO

Installation

AC 24V / DC 12V

RESET

VIDEO

+ -

1. Drill a hole (diameter : 6mm, depth : min

55mm) of the case bottom and insert the provided plastic anchor to the end.

2. Fit the bottom hole to the anchor hole and

insert and fix the taping screw (M4.5xL50).

3. Connect and arrange the necessary cables

lest that they should be damaged or twisted while installing the camera.

4. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera" section. (page

24)

5. Close the dome cover.

`To ensure waterproofing, tight up the fixing bolts using the L-wrench and drill bit.

VIDEO

RESET

AC 24V / DC 12V

+ -

● INSTALLATION & CONNECTION

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installation & connection

Connecting waterproof power cable and LAN cable

1. Remove the dome cover and the case.

2. Pull out the long projected part of the rubber plug

on the bottom and remove it as shown in the figure.

Use an appropriate cable bush for the LAN cable to be

connected.

- Basic camera : Use the cable with a diameter of Ø5~6.5.

- Components provided : Use the cable with a diameter of Ø7~8.5.

3. Insert the power cable into the small hole made by

removing the projected part of the rubber plug in step 2 above, and lay the cable along the long groove.

4. Connect the power cable with the power terminal

block.

CAUTION: Be ware o f the Rated Voltage and P olari ty

of the power conne ction .

18_ installation & connection

5. Insert the LAN cable into the large hole made by

removing the projected part of the rubber plug in step 2 above.

6. Remove the sheath with a cable cutter, and align the

cables.

7. Connect the LAN cable with a LAN connector, and

insert it into the LAN tool.

8. Connect the finished cable to the Ethernet port.

● INSTALLATION & CONNECTION

CAUTION: Be ware o f the

Rated Voltage and P olari ty

of the power conne ction .

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installation & connection

Connecting alarm cable

1. Remove the dome cover and the case.

2. Pull out the rubber plug on the bottom as shown in

the figure.

3. Insert the alarm cable into the hole made by

removing the rubber plug in step 2, and connect the cable with the PCB alarm terminal.

4. Align the cable so that it should not be damaged or

jammed when installing the camera.

5. Put the rubber plug of the alarm cable into the hole.

6. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section.

7. Attach the dome cover.

(page 24)

20_ installation & connection

Attaching to the unbundled adapter

Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation site or for your convenience.

1. Remove the dome cover from the case by referring to

the “Disassembling” section. (page 16)

2. Use the provided machine screw to fix the camera case

to the unbundled adapter.

3. Connect and arrange the necessary cables lest that

they should be damaged or twisted while installing the camera.

4. Install the camera body in the reverse order of

“Disassembling”.

5. Adjust the lens in a desired direction by referring to the

“Adjusting the monitoring direction for the camera” section. (page 24)

6. Close the dome cover.

`To ensure waterproofing, tight up the fixing bolts using the L-wrench and drill bit.

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect the power, I/O, BNC, and LAN

cables.

2. Wrap the black cable jacket (Area A) and the

cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly,

then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Camera

System

● INSTALLATION & CONNECTION

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installation & connection

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

1. WALL MOUNT ADAPTOR(SBP-300WM or SBP-300WM1)/HANGING MOUNT (SBP-301HM3) This adaptor is used when installing the dome camera onto a wall.

2. CEILING MOUNT ADAPTOR(SBP-300CM)/ HANGING MOUNT(SBP-301HM3) This adaptor is used when installing the dome camera on a concrete ceiling.

22_ installation & connection

3. POLE MOUNT ADAPTOR(SBP-300PM)

This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on a pole whose diameter is bigger than 80mm.

4. CORNER MOUNT ADAPTOR (SBP-300KM)

This is an adaptor for WALL MOUNT ADAPTOR (SBP-300WM or SBP-300WM1) installation on the corner of wall joint.

● INSTALLATION & CONNECTION

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installation & connection

Adjusting the monitoring direction for the camera

Pan

VIDEO

RESET

Tilt

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Where, rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation.

- The effective range of pan is a total of 354 degrees.

- The effective range of rotation is a total of 355 degrees.

- The effective range of tilt is a total of 67 degrees.

The image can be covered up by the camera case depending on the angle.

Do not forcefully turn the focus/zoom lens after the dome case is disassembled.

Otherwise, it may cause an incorrect focus due to a motor failure.

`Methods of adjustment

1. After installing the camera, adjust the panning angle in consideration of the

monitoring direction.

2. Set the horizontal angle so that the image is not reversed.

3. Adjust the tilt angle so that the camera faces toward the monitoring object.

AC 24V / DC 12V

+ -

Lens rotation

24_ installation & connection

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

Inserting a Micro SD Memory Card

Push the Micro SD memory card in the direction of the arrow shown in the diagram.

● INSTALLATION & CONNECTION

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installation & connection

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably

from the slot when released.

To pull out the micro SD memory card, turn off the camera power or set the device to <Off> of

<Storage> and press the [Apply (

If you turn off the camera or remove the Micro SD memory card that contains data from the

product, the data may be lost or damaged.

)] button. (Page 91)

26_ installation & connection

MEMORY CARD INFORMATION (NOT INCLUDED)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports Micro SD/SDHC/SDXC memory cards. You may, however, experience compatibility issues depending on the model and make of the memory card.

For your camera, we recommend you use a memory card from the following manufacturers: Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

Memory cards of 4GB ~ 64GB is recommended for using with this camera.

Playback performance can be affected depending on the speed of memory card, so use the high-speed memory card.

For the framerate below 30 fps, it is recommended to use the specification memory card of Class 6 or higher.

For the framerate over 31 fps, it is recommended to use the specification memory card of Class 10 UHS or higher.

Memory Card Components

Contacts

Micro SD/SDHC/SDXC

● INSTALLATION & CONNECTION

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installation & connection

CONNECTING WITH OTHER DEVICE

+ -

AC 24V / DC 12V

RESET

VIDEO

Monitor to install

Ethernet

Power

The CVBS out terminal of the product is provided for easier installation, and is not recommended

for monitoring purposes.

28_ installation & connection

of the power conn ection .

CAUTION: Be ware of the

Rated Voltage and Polari ty

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

When connecting PoE and DC 12V, or PoE and AC 24V at the same time, the unit starts operation

with the first connected power.

- You can also use a router featuring PoE to supply power to the camera.

- Use PoE that is compliant with the IEEE 802.3af protocols.

The heater operates at a low temperature environment in all cases that the dome camera is

operated by PoE, AC 24V or DC 12V.

- Install the product at the temperature of -35°C or higher.

- The product can be operated down to the temperature of -40°C after it started up.

Be careful not to reverse the polarity when you connect the power cable.

AC 24V can be connected in non-polar union.

If you want to connect an external device, you must turn off the external device before proceeding.

● INSTALLATION & CONNECTION

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installation & connection

Power Cable Specification for Each Model

In case of DC 12V Input:

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 24m 38m 60m

In case of AC 24V Input:

Wire Type (AWG) #22 #20 #18

Cable Length (Max.) 34m 55m 88m

Network Cable Specification

Item Contents Remark

Connector RJ45

Ethernet 10/100Base-T 10/100 Mbps

Cable UTP Category 5e

Max Distance 100M

PoE Support IEEE 802.3af

30_ installation & connection

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