Samsung SNO-6011R, SND-6011R User Manual

NETWORK CAMERA

User Manual

SND-6011R/SNO-6011R

Network Camera

User Manual

Trademark

The name of thi s product is the reg istered tradema rk of Samsung Techwin C o., Ltd. Other trad emarks mention ed in this manual are th e registered trad emark of their resp ective company.

Restriction

Samsung Techwi n Co., Ltd shall reser ve the copyrigh t of this document. U nder no circumst ances, this docu ment shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwi n makes the best to ver ify the integri ty and correct ness of the conten ts in this document , but no formal guar antee shall be provi ded. Use of this do cument and the subse quent results sha ll be entirely on the u ser’s own responsib ility. Samsung Techwi n reserves the ri ght to change the con tents of this docum ent without prio r notice.

Design and specifications are subject to change without prior notice.

The defau lt password c an be exposed to a h acking thread s o it is recommen ded to change th e password

after in stalling the pr oduct. Note that t he security a nd other relat ed issues caus ed by the unchan ged password s hall be respon sible for the use r.

is the regist ered logo of Samsun g Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for

long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the

apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

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English _5

overview

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near

heating equipment or heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product.

User’s Manual is a guidance book for how to use the products.

The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and

human caused by not following the instruction

 Please read this manual for the safety before using of goods and keep it in

the safe place.

6_ overview

CONTENTS

OVERVIEW

INSTALLATION &

CONNECTION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 9 Product Features 10 Recommended PC Specifications 11

Recommended Micro SD/SDHC/ SDXC Memory Card Specifications

11 What’s Included 13 At a Glance (SND-6011R) 16 At a Glance (SNO-6011R)

18 Installation (SND-6011R) 20 Installation (SNO-6011R ) 23 Inserting/Removing a Micro SD

Memory Card (SND-6011R)

25 Memory Card Information (Not

Included)

26 Connecting with other Device

30 Connecting the Camera Directly

to Local Area Networking

31 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

32 Connecting the Camera Directly

to a PPPoE Modem

33 Connecting the Camera to a

Broadband Router with the PPPoE/Cable Modem

34 Buttons used in IP Installer 35 Static IP Setup 39 Dynamic IP Setup 40 Port Range Forward (Port

Mapping) Setup

42 Connecting to the Camera from a

Shared Local PC

42 Connecting to the Camera from a

Remote PC via the Internet

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English _7

overview

WEB VIEWER

SETUP SCREEN

APPENDIX

105

43 Connecting to the Camera 45 Login 46 Installing Silverlight Runtime 49 Installing STW WebViewer Plugin 51 Using the Live Screen 53 Playing the recorded video

59 Setup 59 Video Setup 72 Network Setup 83 Event Setup 98 System Setup

105 Specification 110 Product Overview 112 Troubleshooting 114 Open Source Announcement

8_ overview

PRODUCT FEATURES

• Dustproof/Waterproof (IP66) (SNO-6011R )

The dustproof and waterproof design makes you feel at ease when installing the product outdoors or exposing it to rain.

• IR mode

If the IR indicator turns on, the product switches to the IR mode for preventing an object from being too bright, which helps you identify the object in near distance.

• Visibility: 10m (SND-6011R )

In B/W mode, the IR indicator turns on with the effective visibility of 10m at 0 Lux.

• Visibility: 15m (SNO-6011R )

In B/W mode, the IR indicator turns on with the effective visibility of 15m at 0 Lux.

• Full HD Video Quality

• Multi-Streaming

This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.

• Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.

• Alarm

If an event occurs, the event-related video will be transferred to the FTP/email specified by the user or saved to the Micro SD memory card.

• Built-in SD Memory (SNO-6011R )

This product is equipped with an internal 4GB memory card (SDHC).

• Tampering Detection

Detects tempering attempts on video monitoring.

• Motion Detection

Detects motion from the camera’s video input.

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overview

• Intelligent Video Analysis

Analyzes video to detect logical events of specified conditions from the camera’s video

input.

• Face Detection

Detects faces from the camera’s video input.

• Auto Detection of Disconnected Network

Detects network disconnection before triggering an event.

• ONVIF Compliance

This product supports ONVIF Profile-S.

For more information, refer to www.onvif.org.

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel Core 2 Duo 2.4 GHz or higher (for using 1920x1080 30 fps)

Intel Core i7 2.8 GHz or higher (for using 1920x1080 60 fps)

Web Plug-in is optimized to SSE 4.1 Instruction Set.

• Resolution : 1280X1024 pixels or higher (32 bit color)

• RAM : 2GB or higher

• Supported OS : Windows XP / VISTA / 7, MAC OS X 10.7

• Supported Browser : Microsoft Internet Explorer (Ver. 10 ~ 7)

Mozilla Firefox (Ver. 19 ~9) ※ Windows Only

Google Chrome 15.0 (Ver. 25 ~ 15) ※ Windows Only

Apple Safari (Ver. 6.0.2(Mac OS X 10.8, 10.7 only), 5.1.7) ※ Mac OS X only

Windows 8 is supported only in the Desktop mode.

Neither a beta test version unlike the version released in the company website nor the developer version will

be supported.

For IPv6 connection, Window 7 or higher is recommended.

For Mac OS X, only the Safari browser is supported.

• Video Memory : 256MB or higher

If the driver of the video graphic adapter is not installed properly or is not the latest version, the

video may not be played properly.

For a multi-monitoring system involving at least 2 monitors, the playback performance can be

deteriorated depending on the system.

10_ overview

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD

1. ALARM IN

2. GND

RESET

1 2

SPECIFICATIONS

• 4GB ~ 64GB

• For your camera, we recommend you use a memory card from the following manufacturers: Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

• For the framerate below 30 fps, it is recommended to use the specification memory card of Class 6 or higher.

• For the framerate over 31 fps, it is recommended to use the specification memory card of Class 10 UHS or higher.

• It is recommended to set the storage frame rate to 30 fps or lower when you use the embedded SD memory card. For the storage frame of 31 fps or higher, it is recommended to contact the service center and replace the memory card with the one for Class 10 UHS or higher class memory card. (It is applicable only to the SNO-6011R model.)

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name

Camera

Instruction book, Installer S/W CD,

CMS S/W DVD

Quantity

Description Model Name

SND-6011R or

SNO-6011R

SND-6011R/

SNO-6011R

● OVERVIEW

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overview

Appearance Item Name

Quick Guide

(Optional)

Warranty card

(Optional)

Template

Tapping Screw

Cable for the testing

monitor

Sunshield 1

Sunshield Hold 1

Quantity

Description Model Name

Product installation guide

Used for installation on the

wall or ceiling

Used to test the camera

connection to a portable display

It protects the camera from the

direct sunlight.

It fixes the sunshield with the

camera.

SND-6011R/

SNO-6011R

SND-6011R/

SNO-6011R

SND-6011R/

SNO-6011R

SND-6011R

SNO-6011R

SND-6011R

device

SNO-6011R

12_ overview

AT A GLANCE (SND-6011R)

1. ALARM IN

2. GND

RESET

1 2

Appearance

Item Description

Dome cover

Case cover used to protect the lens and the main unit.

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Camera Case

Housing part that covers the camera body.

English _13

overview

Components

b c d

FRONT

TOP

1. ALARM IN

2. GND

1 2

RESET

f g

VIDEO

Micro SD

14_ overview

Item Description

Internal Cover It is a cover to protect the main body.

Illumination Sensor Detects incoming light to control the IR LED.

Lens Lens for the camera.

IR LED These infrared LED’s are controlled by the illumination sensor.

Alarm Input Port

Reset Button

Test Monitor Out

Micro SD Memory

Card Compartment

PoE Connector Connects to the network and supplies power through Ethernet cable.

ALARM IN

GND Common port for alarm output signal.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that

DHCP can be enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

Compartment for the Micro SD memory card.

The Micro SD Card port may not be supported depending on the regions.

Used to connect the alarm input sensor or external day/ night sensor.

● OVERVIEW

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overview

AT A GLANCE (SNO-6011R)

Appearance

Item Description

Sunshield It protects the camera from the direct sunlight.

Sunshield Hold It fixes the sunshield with the camera.

16_ overview

Wipe out a dirty surface of the lens softly with a lens tissue or cloth to which you have applied ethanol.

Components

IN BLU=GND

BROWN=Alarm

d e

Item Description

PoE Connector Connects to the network and supplies power through Ethernet cable.

Used to connect the alarm input sensor or external day/ night sensor.

Alarm Input Port

Test Monitor Out

Alarm IN

GND Common port for alarm output signal.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

● OVERVIEW

IR LED These infrared LED’s are controlled by the illumination sensor.

Illumination Sensor Detects incoming light to control the IR LED.

English _17

installation & connection

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

INSTALLATION (SND-6011R)

Disassembling

1. Use one hand to hold the camera’s bottom part

and turn the cover counterclockwise with another hand to separate it.

FRONT

TOP

2. Lift up the inner cover to separate it.

2. GND

1. ALARM IN

1 2

RESET

VIDEO

18_ installation & connection

2. GND

1. ALARM IN

1 2

RESET

FRONT

TOP

VIDEO

Installation

1. Attach the installation template to the

selected area and punch 3 holes as shown in the figure.

2. Use the 2 supplied screws to fix the camera

to the 2 punched holes.

Set the <FRONT TOP> mark imprinted on the

camera to face the direction of camera monitoring.

3. Connect the camera internal terminal with the

corresponding cable.

Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 22)

We recommend you not to touch the lens as the

camera lens has been properly focused in the final process of manufacturing. If so, the lens may be out of focus or stained by alien substances.

5. Fasten the dome case (dome cover + camera case)

to the main body as shown in the figure.

Pay attention to the direction for assembly.

6. Use one hand to hold the camera’s bottom part and

turn the cover counterclockwise with another hand.

RESET

2. GND

1. ALARM IN

● INSTALLATION & CONNECTION

VIDEO

TOP

FRONT

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installation & connection

INSTALLATION (SNO-6011R )

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the

external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Installation

1. Attach the installation template to the

selected area and punch 3 holes as shown in the figure.

2. Fix the camera in 3 holes by tightening the

three tapping screws supplied with the product.

3. Connect the cables with the camera port.

4. Adjust the direction of the camera with a

Philips screwdriver.

Loosen the bracket screws, adjust the camera’s

position and tighten the screws when you adjust the position of the camera by using a bracket. If you adjust the camera’s position by force when the screws are tightened, the camera may be scratched or out of order.

20_ installation & connection

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect the power, I/O, BNC, and LAN

cables.

2. Wrap the black cable jacket (Area A) and the

cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly,

then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

Camera

System

● INSTALLATION & CONNECTION

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installation & connection

Adjusting the monitoring direction for the camera (SND-6011R)

Pan

VIDEO

RESET

2. GND

1. ALARM IN

Tilt

`Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Where, rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation.

- The effective range of pan is a total of 354 degrees.

- The effective range of rotation is a total of 355 degrees.

- The effective range of tilt is a total of 67 degrees.

The image can be covered up by the camera case depending on the angle.

Do not forcefully turn the focus/zoom lens after the dome case is disassembled.

Otherwise, it may cause an incorrect focus due to a motor failure.

`Methods of adjustment

1. After installing the camera, adjust the panning angle in consideration of the

monitoring direction.

2. Set the horizontal angle so that the image is not reversed.

`In case of the SND-6011R model, rotate the lens with the cover on the rear of the lens unit.

3. Adjust the tilt angle so that the camera faces toward the monitoring object.

TOP

FRONT

Lens rotation

22_ installation & connection

INSERTING/REMOVING A MICRO SD MEMORY CARD (SND-6011R)

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

Inserting a Micro SD Memory Card

Push the Micro SD memory card in the direction of the arrow shown in the diagram.

Micro SD

● INSTALLATION & CONNECTION

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installation & connection

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

Micro SD

Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably

from the slot when released.

To pull out the micro SD memory card, turn off the camera power or set the device to <Off> of

<Storage> and press the [Apply (

If you turn off the camera or remove the Micro SD memory card that contains data from the

product, the data may be lost or damaged.

)] button. (Page 84)

24_ installation & connection

MEMORY CARD INFORMATION (NOT INCLUDED)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports Micro SD/SDHC/SDXC memory cards. You may, however, experience compatibility issues depending on the model and make of the memory card.

For your camera, we recommend you use a memory card from the following manufacturers: Micro SD/SDHC/SDXC Memory Card : Sandisk, Transcend

Memory cards of 4GB ~ 64GB is recommended for using with this camera.

Playback performance can be affected depending on the speed of memory card, so use the high-speed memory card.

For the framerate below 30 fps, it is recommended to use the specification memory card of Class 6 or higher.

For the framerate over 31 fps, it is recommended to use the specification memory card of Class 10 UHS or higher.

Memory Card Instructions (SNO-6011R)

This product is equipped with an internal 4GB memory card (SDHC).

It is recommended to set the storage frame rate to 30 fps or lower when you use the embedded SD memory card.

For the storage frame of 31 fps or higher, it is recommended to contact the service center and replace the memory card with the one for Class 10 UHS or higher class memory card.

Do not dismantle this product by yourself for a reason such as waterproofing.

Memory Card Components

● INSTALLATION & CONNECTION

Contacts

Micro SD/SDHC/SDXC

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installation & connection

CONNECTING WITH OTHER DEVICE

2. GND

1. ALARM IN

1 2

RESET

PoE

FRONT

TOP

<SND-6011R>

VIDEO

Monitor to install

PoE Device

Monitor to install

The CVBS out terminal of the product is provided for easier installation, and is not recommended

for monitoring purposes.

26_ installation & connection

IN BLU=GND

BROWN=Alarm

<SNO-6011R>

Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Powering and networking

Connect the PoE device and camera’s PoE connectors.

Connect to a PoE (Power over Ethernet) enabled router’s PoE connector.

Use PoE (Power over Ethernet) that is compliant with the IEEE802.3af protocols.

If you want to connect an external device, you must turn off the external device before proceeding.

Network Cable Specification

Item Contents Remark

Connector RJ45

Ethernet 10/100Base-T 10/100 Mbps

Cable UTP Category 5e

Max Distance 100M

PoE Support IEEE 802.3af

● INSTALLATION & CONNECTION

English _27

installation & connection

Connecting to the Input port box

Connect the Alarm In cable to the corresponding port of the port box.

FRONT

TOP

RESET

VIDEO

1. ALARM IN

2. GND

<SND-6011R>

Sensor

IN BLU=GND

BROWN=Alarm

Alarm

IN BLU=GND

BROWN=Alarm

(Warning lamp)

<SNO-6011R>

• ALARM-IN : Used to connect the alarm input sensor or external day/night sensor.

• GND : Common port for alarm output signal

28_ installation & connection

To connect the external sensor

Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

Alarm In Wiring Diagram

External

connection

Sensor

Inside of the camera

GND

VCC_3.3V

RESISTOR RESISTOR

RESISTORALARM IN (5mA SINK)

TRANSISTOR

MLCC

GND

DIODE

● INSTALLATION & CONNECTION

English _29

network connection and setup

1. ALARM IN

2. GND

FRONT

TOP

VIDEO

RESET

1 2

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.

2. Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the

camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator.

By factory default, the IP address will be assigned from the DHCP server automatically.

If there is no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 35)

30_ network connection and setup

Firewall

External Remote PC

DDNS Server (Data Center, KOREA)

+ 110 hidden pages