Samsung SNH-1011ND, SNH-1011N User Manual

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SAMSUNG SMARTCAM

User Manual

0678

SNH-1011N

Samsung SmartCam

User Manual

Trademark

The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.

is the registered logo of Samsung Techwin Co., Ltd.

SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMS

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE

CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

Operational Description

The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule part requires, "A brief description of the circuit functions of the device along with a statement describing how the device operates. This statement should contain a description of the ground system and antenna, if any, used with the device".

The above requirement has been further interpreted by the FCC to mean that the description shall:

a. be an operational or technical description of how the device operates, is modulated and meets requirements;

b. describe the EUT completely. What is it (in plain English as well as technical terms)? Give a clear, concise functional description of device operation.

c. always describe the signal, such as modulation type, pulse repetition rate, signal type and information being sent. Describe all modulation types and all data rates.

Instructions & Warranty

The manufacturer is not responsible for any loss or radio/TV interference caused by unauthorized modification of the product.

Such modification will void the warranty of the product as well as the user’s right of use.

WARNING

• The product must be assembled and installed by an adult.

• Before using, read all instructions on this manual thoroughly and follow operational instructions, warnings on this manual and printed on the product.

• To avoid entangled power cord, do not place it around the baby bed or other infant furniture. Keep this product and its power cord out of children’s reach.

• Especially, the power cord should be installed carefully while keeping it out of children’s reach.

• Never use the product near bath tub, sink, washing machine and in wet basement to avoid moisture.

• The product is designed for indoor use.

• The product is not designed for medical monitoring, and requires a grown-up’s protective supervision on its use.

• To avoid overheating of the product, do not expose the product to direct sunlight; do not install or use near a heat source such as heater, radiator, cooking devices (ex: electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).

• Make sure to keep ventilated while using the product. Avoid pillar or furniture that may block ventilation, when installing the product.

• Make sure to use the power adaptor provided. If used with unidentified adaptor, it may damage the product. The power adaptor must be used with regular household electric supply.

• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.

• Be warned and never hold the cable’s stripped part when connecting / disconnecting the adaptor to/from the wall outlet.

• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.

• The product’s servicing is allowed only to authorized Samsung Techwin’s service personnel.

• When using the product for children’s care, be careful to keep the product out of children’s reach.

• The product partially contains component which might cause respiration difficulty. Accessories and small parts of the product should be stored keeping out of children’s reach.

• The product is not designed to replace responsibility of human supervision on children.

• The product is not equipped with device of immediate notification to adult with accidental/sudden children‘s move; it requires periodic checks and human supervision.

• This appliance and its antenna must not be collocated or operation in conjunction with any other antenna or transmitter. A minimum separation distance of 20 cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements.

Contents

GETTING STARTED

Features ……………………………………………………… 4

What’s Included ……………………………………………… 5

Getting to know your Monitoring system …………………… 6

INSTALLATION & NETWORK CONNECTION

Installation …………………………………………………… 8

Network Connection and Settings …………………………… 13

MONITORING

Registration …………………………………………………… 16

Live Video …………………………………………………… 21

Setup ………………………………………………………… 23

Event Alarm ………………………………………………… 30

Information …………………………………………………… 30

APPENDIX

Specifications ………………………………………………… 32

Troubleshooting ……………………………………………… 35

GETTING STARTED

Features 4

What’s Included 5

Getting to know your Monitoring system 6

Power Supply 7 Network connection 7

Features

• Easy to install

- With the help of WPS (Wi-Fi Protected Setup), wireless sharing and easy connection are enabled.

- Simply visit the home page (www.samsungsmartcam.com) and download and install the program without a separate installer program.

• Remote monitoring

- Whenever and wherever if you are in the Internet enabled environment, remote monitoring is ready for you.

- PC, laptop or smart phone can be used for monitoring.

• Real-time alarm

- When a motion and sound are detected, your smartphone will generate real time alarms.

• Cloud Storage

- Upload the event video and images to the user’s YouTube (video) or Picasa (images) account automatically.

- Anytime anywhere you can enjoy the video and images stored in the cloud storage.

• Two-way Audio

- With the built-in speakers and microphone, you can make Two-way communications. However, it is available only with the smart phone. (Not applicable to the PC or laptop computer.)

• SNS (Social Networking Service) Alarm supported

- Provide the event alarm (message, video, image) via YouTube, Picasa or Twitter.

- Share special video footage and images with your friends.

• IR LED

- In a low contrast scene, you can use IR LED for the monitoring purpose.

· English

What’s Included

Check for components when opening the product package.

Camera & Bracket body Power Adaptor Network Cable Quick Start Guide

Warranty Card GPL Lisence Double Sided Tape Tapping screw

Plastic anchor

Getting Started

` Please save the packaging. You will need the serial number later to register the camera.

Getting to know your Monitoring system

Built-in IR LEDs for night vision

High quality camera lens

Luminance Sensor

Detects light levels where the camera is placed.

Night vision mode changes according to detection

result.

Power / Wi-Fi status LED

Built-in Mic

· English

RESET

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

DC 5V Power Input

Network port

Used if WPS is not supported on the Wireless Access Point or if you do not have a Wireless Access Point

Built-in speaker

Produces sound transferred from a smart phone.

Reset button

Resets the camera settings to the default. Press and hold for about 5 seconds to reboot the system.

WPS button

Used to pairing the camera with the Wireless Access Point.

Power Supply

Network connection

Plug-in the camera power adapter to the wall outlet and connect the camera as shown.

` Make sure to use the provided power adaptor. Otherwise, the product may not operate

properly.

` It will take about 1min for the camera to boot-up completely. ` When the boot-up is complete, the power LED color will change from red to blue.

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

RESET

UNLOCK

◀

▶

LOCK

Connect the provided network cable to the camera’s network terminal.

For further details on network configuration, refer to “Network Connection and

Settings”. (Page 13)

LED status

LED indicator shows operational status with colors.

Refer to table below for detailed meaning of the LED indicator.

Color Status

Red Booting up

Red Blinking Booting completed / Establishing network connection

Blue Blinking Pairing WPS (0.5 seconds) / In Network Setting (1 second)

Blue Local connection established

Green Connection to server completed / Normal operation

Magenta Updating firmware

Getting Started

INSTALLATION & NETWORK CONNECTION

Installation 8

Precautions 8 Wall Mounting Using Double-sided adhesive tape 9 Wall Mounting with Screws 11 Desktop mounting 12

Network Connection and Settings 13

Precautions 13 Connecting via network cable 13 Connecting via Wi-Fi without WPS feature 14 Conneting using Wi-Fi WPS feature 14

Installation

Precautions

1. Install the camera in a place where the Wi-Fi signal can be reached and

without interference.

2. Keep it away from humidity such as around the humidifier.

3. Keep it away from direct sunlight, strong light or dust; install it in a place with

clear view.

4. Do not install it in a place where there are a lot of obstacles.

5. Keep the lens clean at all times.

Wipe off the dust with a soft cloth.

6. Switching between day and night time is done according to detection result

of the luminance sensor on the left side.

· English

Wall Mounting Using Double-sided adhesive tape

TOP

Separating the wall-mount bracket

1. Press and hold [PUSH TO RELEASE] on the left side of bracket and turn the

bracket counterclockwise to separate it.

` You may turn the bracket body counterclockwise without pressing the [PUSH TO

RELEASE].

3. Hold the adhesive tape's holder and remove the protective film, and attach it

to the desired spot of the wall-mount bracket while making the [▲ TOP] marker point upwards (direction of 12 o’clock).

` The tape will lose adhesiveness if used once, do not re-use.

` Before attaching tape, clean dust / water / oil off the wall-mount bracket’s adhesive

spot for better result.

TOPTOP

LOCK

◀

▶

LOCK

Assembling

1. Take out tape for wall mounting from the zipper bag.

2. Remove the rectangular protective film from

the adhesive tape and attach it to the bottom of the wall-mount bracket.

Installation & Network Connection

Run the provided adaptor wire through the

groove prepared on the wall-mount bracket.

` Match adaptor’s plug part to the direction of 12

o’clock.

5. Arrange the wire by using two grooves on the body bracket.

` Make both body bracket’s [UNLOCK LOCK] and wall-mount bracket’s [▲ TOP] marks

face the same direction.

6. Fix the body bracket by turning it clockwise until it clicks.

UNLOCK ◀

▶ LOCK

Grooves on the

TOP

body bracket

7. Connect the adaptor’s plug to the power

terminal on the camera’s rear side.

` When done, remove the protective film from

the lens.

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

RESET

· English

Adjusting the Angle

1. Adjust the camera’s shooting angle as

appropriate.

` Do not put excessive force. Otherwise, it may

cause damage to the camera.

Wall Mounting with Screws

LOCK

UNLOCK ◀ ▶

` For more information about step of Separating the wall-mount bracket, refer to “Wall

Mounting Using Double-sided adhesive tape”.

Assembling

2. Turn the part shown in the figure clockwise to

lock the bracket’s ball hinge and fix the shooting angle.

3. Turn it counterclockwise to unlock the ball

hinge and adjust the shooting angle.

` Turning the camera counterclockwise while the

bracket body is locked may turn the bracket knob too, and fail to fix it. In such cases, turn the bracket knob clockwise.

Bracket knob

1. Take out screws (M3xL20) and Anchor (Φ5x25) from the zipper bag.

2. On a wooden wall, use screws to fix the

wall-mount bracket as shown in the figure.

LOCK

◀ ▶

UNLOCK

Place the wall-mount bracket on the desired spot while setting its [▲ TOP] mark towards direction of 12 o’clock and fasten screws through the 4 holes using screwdriver.

If fixing on a concrete wall, use screws and anchors to fix wall-mount bracket First, mark on the wall as shown in the figure below.

TOP

Installation & Network Connection

4. Use drill bit of 5mm diameter and drill on the

marked positions, drill to have 3 cm depth holes. Clean the holes after drilling.

` Be careful not to get injured while drilling.

5. Insert an anchor for each hole. Fully insert

anchors by hammering lightly the anchor head with a hammer/rubber hammer.

6. Place the wall-mount bracket on the desired

spot while setting its [▲ TOP] mark towards direction of 12 o’clock and fasten screws through the 4 holes using screwdriver.

` For further steps, refer to the instructions for

“Wall Mounting Using Double-sided adhesive tape”.

Desktop mounting

` For more information about step of Separating the wall-mount bracket, refer to “Wall

Mounting Using Double-sided adhesive tape”.

Assembling

1. Assemble body bracket and wall-mount bracket while matching the [▼] and

[▲] marks.

2. Turn the body bracket clockwise until it clicks, use the groove on the body

bracket.

3. Connect the adaptor’s plug to the power terminal on the camera’s rear side.

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

RESET

UNLOCK

◀

▶

LOCK

· English

Network Connection and Settings

Connecting via network cable

Precautions

• The wireless network access may fail, depending on the communications environment.

• For details about the network settings and password, contact your network administrator or service provider.

• For a specific Internet service requiring user authentication, you may not access the service. If this is the case, contact the service provider.

• Do not access the unauthorized network.

• The farther the distance from the Wireless Access Point, the longer time the network connection may take.

• If you fail to access the selected wireless network, try a different Wireless Access Point to make access.

• For more information about the router or the wireless connection, refer to the documentation of the router or contact the router manufacturer.

• If the camera is connected to a multiple-Wireless Access Point network environment, some video packets may be lost, depending on the network traffic load.

• According to the network policy (blocking UDP) of the service provider, the video transmission can be limited to 7 minutes.

• In addition to the above two situations, you may encounter a network delay or interruption due to the network conditions.

• This product has gone through the compatibility test with worldwide top ranking routers in the market but you may still have a problem in compatibility with some conventional routers or other routers manufactured by other than the industry leading companies.

If you do not have a Wireless Access Point, you must connect the camera using LAN cable directly to your home router.

1. When you apply the power, the power status LED is lit red, and it will change

to red blinking when the booting is completed.

2. Connect the network cable to the camera and to the home router as shown

below.

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

RESET

<Hub>

<Modem>

Internet Service

3. The status LED will become steady blue once the camera is connected to

the router. (may take up to 30sec). If the status LED (blue) is not lit, repeat steps 2 through the end and check it again.

4. The status LED will became steady green once the camera is connected to

server.

` It is recommended to set the router to DHCP(Dynamic Host Configuration Protocol)

server. If you want to use static IP address, please refer to <Wired Network> on page 24.

` If the router’s UPnP is not set, then you might be connected in relay mode.

The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router.

Installation & Network Connection

Connecting via Wi-Fi without WPS feature

RESET

Conneting using Wi-Fi WPS feature

If you want to connect the camera using a non-WPS Wireless Access Point, change the network setting to Wire and try the wireless network.

1. When you apply the power, the power status LED is lit red, and it will change

to red blinking when the booting is completed.

2. Use the network cable (LAN cable) to connect the LAN port of the unit to the

LAN port of the Wireless Access Point.

DC IN 5V

NETWORK

SAMSUNG SMARTCAM

RESET

Internet Service

<Modem>

3. Register and select the camera according to guide of 03. Monitoring.

4. Set your wireless network environment using the guideline <Wireless

Network> on page 25.

` When the wireless network settings are completed, remove the LAN cable.

` If you fail to connect to the Internet service, contact the service provider for details.

What is WPS?

WPS enables to make connection between the camera and the Wireless Access Point with a simple click of the button.

1. When you apply the power, the power status LED is lit red, and it will change

to red blinking when the booting is completed.

2. Press the WPS button on the camera for 1sec.

Press the WPS button on the Wireless Access Point within 2min.

WPS Button

Wi-Fi

SAMSUNG SMARTCAM

RESET

WPS Button

DC IN 5V

NETWORK

Indicator LED

Internet Service

<Modem>

3. The Wi-Fi status LED will become steady blue once the camera is connected

to the Wireless Access Point. (may take up to 30sec). If the Wi-Fi status LED (blue) is not lit, repeat steps 2 through the end and check it again.

4. The Wi-Fi status LED will became steady green once the camera is

connected to server.

· English

` If the Wireless Access Point do not support WPS or you do not have wirelss router,

please go to Wired Connection.

` If no WPS button is displayed or visible on the display, see the Wireless Access Point’s

manual or contact the manufacturer of your Wireless Access Point for technical assistance.

` On some routers, you may need to log in to the web interface and click on an

on-screen button to activate the WPS feature.

` If you fail to connect to the Internet service, contact the service provider for details.

Installation & Network Connection

MONITORING

Registration 16

Web browser requirements 16 Starting SmartCam 16

Live Video 21

Monitoring options 22

Setup 23

Basic Info 23 Network 24 Time 26 Alarm & Notification 26 Alarm Schedule 29

Event Alarm 30

Information 30

My Account 31 Support 31

Registration

Once you register the product with the site, you can monitor the camera video on the PC or laptop computer.

Web browser requirements

Windows Mac

Windows

XP, 7 supported

- Internet Explorer 8, 9 (The 64-bit is not supported.)

- Firefox

- Chrome

Starting SmartCam

1. From your PC, launch your web browser.

2. Go to http://www.samsungsmartcam.com.

3. Select preferred language.

4. Click <Sign up> or <Starting SmartCam>.

MAC OS X Snow Leopard or higher is supported

- Safari

- Firefox

- Chrome

· English

❖Plug in installation

You need to install your plug in to automatically search for cameras connected to the network and view the video in your camera.

` If you login or click <Starting SmartCam> in a PC where the plug in is not installed,

the installation message window will pop up.

` When you install the plug in, the web browser will be terminated and you need to

launch it again.

1) Click <Download Plug-in>, run the setup file.

3) Click <Install> to begin the installation.

For Windows

2) Click <Next>.

4) Installation has completed.

Monitoring

For Mac

2) Click <Continue>.

4) Enter password, and click <Install Software>.

3) Click <Install>.

· English

5) Installation has completed.

5. Enter the requested information, and click <Sign Up>.

Create user ID between 8 to 14 alphanumeric character.

• ID :

• Password : Create password between 8 to 14 alphanumeric character.

• Confirm Password : Please enter the password again for confirmation.

• Name : Enter the user name.

• E-mail :

Please make sure you enter correct email address as you will have to use the email address to receive temporary ID/password when you lost your user ID or password.

6. According to the network connection and setting, click <Next> when the

camera LED turns into green.

7. Select the serial number of the camera to be added from the camera search

list. If the camera is not found, enter the serial number manually.

8. Click <Next>.

Monitoring

` Serial number can be found the label on the side of the packaging or on the rear of the

product.

` The computer and the camera has to be on the same network router to auto detect

the cameras.

Create <Camera Name> and <Camera password>.

10. Click <Next>.

` The camera password is used to block the unauthorized access to your camera.

` Create camera password using alphanumeric characters between 1 to 8 without any

space.

11. After adding the camera, click <Yes > in the wireless network setup pop-up

window.

12. Select your Wireless Network from the list.

13. Enter the password of your Wireless Network and click <Next>.

` If your Wireless Network is hidden, select <Other Wi-Fi Networks (not listed)>.

` Select <Display password> to display the password.

14. Click <OK>.

· English

15. Unplug the network cable from the camera and the router.

16. Click <Finish> if the <Finish> button is activated.

Live Video

Select a camera from the camera list at the upper left hand of the screen.

17. Once the camera is successfully registered, you can check the camera in the

camera list.

` The gray icon indicates the camera is inactive so you cannot monitor it right now.

2. Enter the camera password and click <Apply>.

` Check <Remember> to connect the camera without entering the camera password.

` If you want to change the Camera password, please refer to <Basic Info> on page

23.

Monitoring

Monitoring options

b c

 

Item Description

Default Camera Set the default camera to monitor in the camera list.



Delete Camera Delete the registered camera.

Cancel remembering

camera password

Cancel remembering the camera password.

 

 



Item Description

Full screen



Night Vision



Flip You can flip over the video image.



Capture Image Saves a picture of current live image you are viewing.



Network Speed



Sound



Brightness You can adjust the brightness of the screen image.



Audio



Enlarges current video to the maximum size of the monitor.

` Supported by Internet Explorer only.

Set the IR lighting. If you set the Night Vision to <OFF>, the camera will be operated only in color mode.

Select frame rate based on your network speed.

` If the bandwidth provided by the cable service provider is lower

than recommended, you may encounter a blurry image or a temporary loss of video signal.

When enabled, you can hear what’s happening around the camera.

` Depending on the policy of the Internet service provider, the sound

output may not be supported. (in either UDP or Relay mode)

Adjust the volume of the built-in microphone and speaker of the camera as appropriate. If you set the microphone to '0', you will not hear the sound from the live video and it is not recorded by the alarm of YouTube or Picasa. Note that the Two-way audio transfer function is available only with the smart phone application.

· English

❖Network Speed

Profile Name Resolution Frame rate

Low Speed Network VGA 5 fps 768Kbps

Mid Speed Network VGA 10 fps 1Mbps

High Speed Network VGA 30 fps 2Mbps

` What is relay mode?

If the network condition is unstable, the camera cannot make a normal connection (P2P), so it will set up a connection in relay mode. In this case, you will see the video for the first seven minutes only.

Recommended

` Relay mode is added feature where the video from the camera is transmitted to

Samsung server then retransmitted to the user's computer.

` If you have trouble connection to the camera, visit "http://www.samsungsmartcam.

com", go to support page, and refer to “Troubleshooting” on it.

` If you display more than one live video with the Web browser, they can be overlapped

in some portion. It is recommended to use one browser at one time.

` The Night Vision video produces a different visibility according to the distance between

camera and subject.

bandwidth

Setup

Basic Info

Item Description

Serial number You can confirm the serial number.



Camera password

Camera Name Click the <Modify>, you can change the camera name.

Firmware Version



Click the <Modify>, you can change the Camera password. Enter the current private Key, and type a new Camera password.

You can check the current version and the latest version of your camera S/W.

 b c



Monitoring

` If you change the camera password, you will be logged out and return to the camera

password input page.

` The camera password can be changed only in admin mode. ` Keep the camera password in a safe place as it is used for viewing the live screen of

the camera or for changing the display settings.

❖Firmware update

If the currently used S/W is not of the latest version, update it. If you are using the latest version, then the firmware will not be activated.

1) Click <Firmware>.

Network

 b

2) Click the <

3) When the firmware update is finished, the camera will reboot.

> icon to update the firmware.

` Use the cable network if possible to update the firmware. ` If the power is off during the update, it will cause a fatal damage to the product. ` The duration of the firmware update depends on the size of the firmware file and the

network connection speed.

· English

Item Description

Dynamic IP Address



Static IP Address

If you select <Dynamic IP Address>, the IP address will be obtained automatically.

You must manually provide the information of: IP address, subnet mask, gateway, DNS server address.

` If any of the manual settings is wrong, the network settings will not be applied.

` If you have both cable and wireless network connections simultaneously, the cable

network connection is prioritized.

` Press WPS to set the network connection to Wireless regardless of the current network

settings. When the system reboots, it will switch to Cable if the cable network connection is already established.

` If you switch from the current wireless connection to the cable connection, the network

will switch to cable connection accordingly.

` For more information about the router or the wireless connection, refer to the

documentation of the router or contact the router manufacturer.

Item Description

Wireless On/



Wireless Off

AP (Access Point) list

AP (Access Point)

password

Hidden SSID



You can select to activate or deactivate the wireless network connection.

You will see a list of APs (Access Point) available. Select a desired one from the list of APs (Access Point).

If you select a secured AP (Access Point), you must enter the password before you can access the network. For the password, contact your network administrator.

If your SSID is hidden, select the type of security you have. Enter the name of the SSID and the password.





` If you select a non-secured AP (Access Point), you just can access the network without

providing a specific password.

` If you entered a wrong password, you cannot access the network whatsoever. ` When the wireless network settings are completed, remove the LAN cable. If you do

not remove the LAN cable, the wireless network will not be available.

Monitoring

Time

Item Description

Time Confirm the camera's time.



Time Zone Select your region.

Display Time Select time format on display.

Automatic Time It sets camera's time automatically.



Daylight Saving Time



` The time will synchronize with the NTP(Network Time Protocol) server automatically.

Check this option if you live in a country or region where DST(Daylight Saving Time) is applied.

` For this, Internet connection is required. ` You need to set the timezone correctly to obtain the exact time setting. ` The time displayed without Internet connection may not be accurate.

· English

 b

c 



Alarm & Notification

Camera has ability to send event notifications when motion or audio is detected.



Item Description

Specify whether to trigger the alarm or not, and specify the sensitivity. The higher the sensitivity is, the subtler motion/audio events will be

Alarm notification



detected.

` If you want to send alarms to YouTube/Picasa/Gmail when an

event occurs, login to your Google account.

` If camera is capturing a close object, the video analysis capability may degrade. In the

following cases, the video analysis function may not produce a proper result on the default event and motion detections.

- The object color or brightness is similar to the background.

Multiple movements continue occurring at random due to a scene change or other reasons.

- A fixed object continues moving in the same position.

- An object hides other objects behind.

- Two or more objects overlap or one object divides in multiple portions.

- Too fast object (for a proper detection, one object should be found overlapping between contiguous frames).

- Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp.

- In severe snow, rain, wind or in dawn / dusk.

- A moving object comes close to the camera.

<YouTube> Notification

Automatically uploads 30 second clip to your private YouTube account.

1. Select the Google.

2. Check <Use> of YouTube.

3. Enter your Gmail address and password.

4. Click <Save>.

` You can check the recorded video at the YouTube homepage “Video Manager” 

“Uploaded”.

` Note that depending on the policies of YouTube, the video may not be uploaded. ` It is advisable to create and use one YouTube account for each camera. ` Even when you have set the YouTube alarm, the video will not be transferred if the

event alarm is not set to Enabled (see page 26).

If a continuous motion is detected or the audio alarm occurs, the camera can recognize the next event only after the uploading to YouTube is completed. (In other words, it does not recognize any event until the YouTube upload is finished.)

<Picasa> Notification

Automatically uploads a image to your private Picasa account.

1. Select the Google.

2. Check <Use> of Picasa.

3. Enter your Gmail address and password.

4. Click <Save>.

If your Google email ID and password are saved, check the use of Picasa only.

If you have set the private setting of the video image, no image will be found in portal sites.

` Refer to the policy of Picasa for the maximum number of uploaded images.

Monitoring

<Gmail> Notification

The event alarm is sent through Gmail.

1. Select the Google.

2. Check <Use> of Gmail.

3. Enter your Gmail address and password.

4. Click <Save>.

5. Enter your email address to receive the notification e-mail and click <Add>.

Now, the receiver full email address will be shown in the List Box. If you want to register more than one email address, you can just repeat the same procedure.

If your Google email ID and password are saved, check the use of Gmail only.

<Twitter> Notification

When an event is detected, the notification message is sent to the user’s Twitter account.

1. Select the Twitter.

2. Click <Request URL>.

3. Click <Access Twitter>.

Twitter web page will pop-up for authorization.

4. Enter your Twitter user ID and password.

5. Click on <Authorize app> to get the Access Token.

6. You will see the pin number generated. Copy the pin numbers and go back

to the camera page and paste the pin number in the Access Token section.

7. Click <Apply>.

` The alarm notification will be sent to the specified user account via Twitter.

· English

Push alarm Notification

The push alarm is provided through the web viewer and mobile app in which the camera is registered.

•

If this is set to enable, the video and image link recorded in YouTube and Picasa will be transferred to the listed friends in real time in the event of an alarm.

• The video/image alarm will be transferred only if you have set the Youtube and Picasa enabled. Otherwise, no alarm will be triggered.

• You will have no video displayed if you don’t have any Youtube ID and access a private content.

Even when you access the Youtube site, no video will be played automatically.

• Be sure to click the Play icon to play a video. If you fail to play the video, log into the Youtube site and install Flash Player and try again.

• The Push alarm list will have user IDs registered at the Web site (www. samsungsmartcam.com). When an alarm occurs, the P to the respective smart phones via the Web site.

ush alarm will be notified

Alarm Schedule

Set the desired time to activate alarms for the selected time period.

 b

Item Description

Only Scheduled Time



Always Always check if an alarm occurs.

Check if an alarm occurs at a specified day of the week for a specified time period.

Monitoring

Event Alarm

You can check the event alarm that occurred.

Information

c 

 b

Item Description

Delete by dates Delete all the event alarms on the date.



Play Video

Delete All Delete all the event alarms for thirty days.

Display Events Displays the number of events occurred in the 30 day list.



Arrange by types Arrange the event list by event types.



Even if you delete the event in the event alarm page, the event in YouTube or Picasa will

not be deleted.

· English

Select an event and double click on it. The video will be played.

` Video can be played only if you are logged into the Google

account where you uploaded the video.



My Account

If you want to change your information, click < > icon and move to “Account” page

and select an item (password and/or email address) and make changes as necessary.

Support

You can download the Samsung SmartCam mobile app and user guide.

` If you want to know more information of camera, move to "Support" page.

Monitoring

APPENDIX

Specifications 32

Specifications 32 Product Appearance 34

Troubleshooting 35

Speciﬁ cations

Specifications

Item Description

Video

Imaging Device 1/5" 3M CMOS

Effective Pixels 2,048(H) x 1,536(V)

Scanning System Progressive

Synchronization Internal

Lens

Focal Length (Zoom Ratio) 2.87mm

Angular Field of View (D/V/H) 65.1°/ 42.9°/ 54.1°

Min. Object Distance 300mm ~

Focus Cotrol Fixed

Zoom Movement Speed Not Support

Lens Type 3 Plastic lens

Pan / Tilt / Rotate

Pan Range -15°~15° (Manual)

Tilt Range 0°~120° (Manual)

· English

Item Description

Operational

On Screen Display (Web Browser, Local page)

Day & Night Auto(Infra-red Cut Removable), Color, B./W (850nm), 5m

OS Linux

Audio Detection Support

Motion Detection Video Motion Detection

White Balance Auto

Digital Zoom Not Support

Flip / Mirror Yes

Network

Ethernet RJ-45 (10/100BASE-T)

Wireless Wi-Fi 802.11 b/g/n

WPS (Wi-Fi Protected Setup) Support WPS Button

Video Compression Format H.264, MJPEG

Resolution 640x480, 320x240

Max. Framerate 30fps (640x480)

Video Quality Adjustment

Streaming Capability Multiple Streaming (Up to 4 Profiles)

Audio Compression Format G.711

English, French, Germany, Spanish,

H.264: Compression Level

MJPEG : Quality Level Control

Taiwan, Korean

Item Description

Audio Communication 2-Way (Built-in Microphone, Speaker)

Protocol

Streaming Method Unicast

Max. User Access 5 users at Unicast Mode

Web Viewer

Mobile application support

Environmental

Operating Temperature / Humidity 0°C ~ +40°C (+32°F ~ +104°F)/ ~ 80% RH

Electrical

Input Voltage / Current 5V DC / 2.2A

Power Consumption Max. 7W

Indication 1 LED (Power, Status, Link)

CPU & Memory TI DM365 (216Mhz), SDRAM : 256MB, NAND : 128MB

Mechanical

Color / Material White/Plastic

Dimension (WxHxD) 54 x 90 x 30.07 mm (w/o Bracket)

Weight 140g

TCP/IP, DHCP, SMTP, DNS, RTSP, RTCP, RTP, HTTP, TCP, UDP, STUN, XMPP, SIP, uPNP, ICE, SNTP, IPv4, ICMP

Supported Browser : Windows XP, 7 (Internet Explorer 8, 9, Firefox, Chrome), MAC OS X Snow Leopard (Safari, Firefox, Chrome)

iPhone 4/5, Galaxy S2/S3 (Recommended Smartphone) iPad 2/3, Galaxy Note 10.1 (Recommended Tablet PC)

Appendix

Product Appearance

114

· English

Troubleshooting

If you encounter a problem with your system, see the table below to solve the problem as quickly and easily as possible. Please follow the instruction below:

Problem Action

Forgot your ID/Password?”, and enter the

I forgot my user ID/ password.

I failed to connect wirelessly with the camera.

After logged in, I failed to register the camera.

The camera is registered, but is not ready for network connection.

- Move to “Log-in page  registered e-mail address to which we will send you the user ID and/or a new password. It can be spammed out depending on the policy of the email server. After logged in, it is advisable to change the temporary password provided.

- If you encounter a frequent turn off of the wireless Internet LED, this may be caused by an improper place for the wireless Internet network. Come closer to the AP and try again.

- If the wireless network is unstable, you can still make connection via the cable network.

- Check if the entered serial number matches with the label on the rear of the camera.

- Please re-enter the valid camera password and try again.

- If the problem persists, reset the camera to the factory default and start all over again. (To reset the camera to the factory default, press and hold the reset button on the rear of the camera. The camera will reboot when the factory reset is completed.)

- Check if the front LED on the camera turns on.

- If the wireless LAN LED turns off, follow the applicable instructions to make the wireless LAN connection using WPS.

- If the problem persists even if the wireless LAN LED turns off, move the camera near the wireless AP and try again.

- If you use the cable LAN network, the wireless LAN LED should turn off. If the cable LAN is connected, the product will be connected to the server automatically by the AP.

Problem Action

Video will not be played in event alarms.

The camera video is not uploaded to YouTube.

The capture images in the camera will not be uploaded to Picasa.

Notification from the camera is not transferred to Twitter.

The video from the camera is temporarily lost.

- Event video will be uploaded in confidential mode. Login to the Google account where you uploaded the video.

- Move to Setup  necessary.

- From the Alarm & Notification setup, configure the YouTube notification settings. (See page 27 of the manual)

- YouTube has different service policies according to the country. The policy for your country may prohibit uploading to YouTube. Please first check the YouTube policy for your country.

- According to the YouTube policy, it may limit the uploading size. Check the allowable free space of your YouTube account, and if insufficient, delete the exiting video clips or increase the upper limit.

- Move to Setup  necessary.

- From the Alarm & Notification setup, configure the Picasa notification settings. (See page 28 of the manual)

- Picasa has different service policies according to the country. The policy for your country may prohibit uploading to Picasa. Please first check the Picasa policy for your country.

- According to the Picasa policy, it may limit the uploading size. Check the allowable free space of your Picasa account, and if insufficient, delete the exiting images or increase the upper limit.

- Move to Setup  necessary.

- From the Alarm & Notification setup, configure the Twitter notification settings. (See page 28 of the manual)

- The video from the camera will be affected by the illumination of the installation site of the camera. This is why the video from the camera looks lost if the camera is installed in a low illumination environment.

- The video from the camera can be delayed according to a network delay. Please check if the camera is installed in a place of proper wireless Internet communications.

Alarm & Notification and adjust the sensitivity as

Appendix

Problem Action

No sound is output from the video.

I forgot my Camera password.

I want to change my password and/or email address.

Camera will be connected in a relay mode.

- Click the Voice icon in the video playback page, or check if the voice is turned On in your smart phone app.

- Depending on the policy of the Internet service provider, the sound output may not be supported. (in either 3G UDP or Relay mode)

- You must create a new camera password.

- Press and hold the reset button in the rear of the product for at least 5 seconds to reset to the factory default.

- After the factory reset, access the camera and set the Camera password again.

- After logging in, click < an item (password and/or email address) and make changes as necessary.

- Check the UPnP setting of the router.

- Maintain the network upload speed at 500Kbps or higher.

> icon and move to the “Account” page, select

Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

· English

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

SALES NETWORK

SAMSUNG TECHWIN CO., LTD.

Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400 TEL : +82-70-7147-8740~60 FAX : +82-31-8018-3745

SAMSUNG TECHWIN AMERICA Inc.

100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Toll Free : 1-877-349-3149 www.samsungsv.com

SAMSUNG TECHWIN EUROPE LTD.

Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS TEL : +44-1932-45-5300 FAX : +44-1932-45-5325

Samsung SNH-1011ND, SNH-1011N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual