Samsung NZ30K7570RS User Manual

Electric Cooktop
User manual
NZ30K7570R*
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Regulatory Notice
1. FCC Notice CAUTION
FCC CAUTION: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels 1~11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorienting or relocating the receiving antenna
Increasing the separation between the equipment and receiver
Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
Consulting the dealer or an experienced radio/TV technician for help.
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FCC RADIATION EXPOSURE STATEMENT:
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.
2. IC Notice
The term “IC” before the radio certication number only signies that Industry Canada technical specications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select other channels.
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Contents
Contents
Important safety instructions 5
Contents
Before you start 15
About surface cooking 15 Location of the surface elements and controls 16
Operations 18
Switching the appliance on 18 Select the cooking zone and heat setting 18 Switching the appliance off 21 Using the child lock 21 Timer 22 Sync control 22 Sound on/off 23 Using the proper cookware 23 Choosing the proper cookware 24 Protecting the cooktop 24 Using the smart connect feature 25 Using the hood control feature 25
Maintenance 26
Care and cleaning of the glass cooktop 26
Warranty (U.S.A) 30
Warranty (CANADA) 31
Appendix 33
Open Source Announcement 33 Model name & serial number 33
Troubleshooting 28
Troubleshooting 28 Information codes 29
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Important safety instructions

Read and follow all instructions before using your cooktop to prevent the risk of re, electric shock, personal injury, or damage when using the cooktop. This guide does not cover all possible
conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your cooktop.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when using your cooktop, follow these basic safety precautions.
Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicitly. Unplug the power plug from the wall socket. Make sure the machine is grounded to prevent electric shock. Call a Samsung service center for help. Note
These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.
Important safety instructions
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
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Important safety instructions
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STATE OF CALIFORNIA PROPOSITION
Important safety instructions
65 WARNING US ONLY
WARNING: This product contains chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
FOR YOUR SAFETY
When using electrical appliances, you should follow basic safety precautions, including the following:
CAUTION
Use this appliance only for its intended purpose as described in this Owner’s Manual.
Potentially hot surfaces include the cooktop, the cooktop facing, and areas near the cooktop.
User servicing - Do not repair or replace any part of the appliance unless specically recommended in this manual. All other servicing should be referred to a qualied technician.
Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker.
Do not store items of interest to children in cabinets above the cooktop surface. Children climbing on the cooktop to reach items could be seriously injured.
Do not leave children alone. Never leave children alone or unattended in an area where this appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
Never use your appliance for warming or heating the room.
Do not use water on grease res. Turn off the cooktop to avoid spreading the ames. Smother the re or ames or use a dry chemical, baking soda, or foam-type extinguisher.
Storage in or on the appliance. Do not store ammable materials near the surface units. Be sure all packing materials are removed from the appliance before operating it. Keep plastics, clothes, and paper away from parts of the appliance that may become hot.
Wear proper apparel. Never wear loose-tting or hanging garments while using the appliance.
Use only dry potholders. Placing moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.
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Teach children not to play with the controls or any other part of the cooktop.
Be sure your appliance is properly installed and grounded by a qualied technician.
Avoid scratching or striking the cooktop. Doing so may lead to glass breakage. Do not cook on a cooktop with broken glass. Shock, re, or cuts may occur.
For your safety, do not use high-pressure water cleaners or steam jet cleaners to clean any part of the cooktop.
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualied persons to avoid creating a hazard.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Do not lean on the cooktop as you may turn the control knobs inadvertently.
SURFACE COOKING UNITS
Important safety instructions
Never leave surface units unattended at high heat settings. Boilovers cause smoking and greasy spillovers that may ignite.
Protective Liners – Do not use aluminum foil to line surface unit drip bowls or oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or re.
Do not lift the cooktop. Lifting the cooktop can damage the cooktop and cause the cooktop to malfunction.
Never use the glass cooktop surface as a cutting board.
Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.
Use proper pan sizes. This appliance is equipped with surface units of different size. Select pots and pans that have at bottoms large enough to cover the surface area of the heating element. Using undersized cookware will expose a portion of the heating element to direct contact and may result in the ignition of clothing. Matching the size of the pot or pan to the burner will also improve efciency.
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Important safety instructions
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Cookware Handles Should Be Turned Inward and Not
Important safety instructions
Extend Over Adjacent Surface Units – To reduce the risk
of burns, ignition of ammable materials, or spillage due to unintentional contact with cookware, position cookware handles so that they are turned inward and do not extend over adjacent surface units.
Glazed cookware. Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed cookware can be used for rangetop service without breaking due to sudden changes in temperature.
Always turn the surface units off before removing cookware.
Keep an eye on foods being fried at high or medium high heat settings.
To avoid oil spillover and re, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods that have excessive amounts of ice.
Do not operate the cooktop without cookware. If the cooktop operates without cookware, the control knobs will become hot.
Do not move the container and bowl in a horizontal position on cooktop surface.
Be careful when placing spoons or other stirring utensils on the glass cooktop surface when it is in use. They may become hot and could cause burns.
Cleaning. Read and follow all instructions and warnings on the cleaning cream labels.
Be sure you know which control knob operates each surface unit. Make sure you have turned on the correct surface unit.
When preparing aming foods under the hood, turn the fan on.
Do not store heavy items above the cooktop surface that
could fall and damage it.
Do not Use Decorative Surface Element Covers – If an element is accidentally turned on, the decorative cover will become hot and possibly melt. Burns will occur if the hot covers are touched. Damage may also be done to the cooktop.
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ELECTRICAL SAFETY
Use factory installed exible cord to connect to power supply only, do not use power supply cord kit.
The cooktop should be serviced only by qualied service personnel. Repairs carried out by unqualied individuals may cause injury or a serious malfunction. If your appliance is in need of repair, contact a Samsung authorized service center. Failure to follow these instructions may result in damage and void the warranty.
Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures that the appliances are installed in compliance with the appropriate safety standards.
If your appliance malfunctions or if fractures, cracks, or splits appear:
- switch off all cooking zones
- unplug the cooktop from the AC wall outlet
- contact your local Samsung service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock. Do not use your cooktop until the glass surface has been replaced.
CHILD SAFETY
WARNING
This appliance is not intended for use by young children or inrm persons without the adequate supervision of a responsible adult.
Young children should be supervised to ensure that they do not play with the appliance.
The cooking zones will become hot when you cook. To keep small children from being burned, always keep them away from the appliance while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young children should be kept away.
Important safety instructions
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VENTILATING HOOD
Important safety instructions
Clean ventilating hoods frequently. Do not let grease accumulate on the hood or lter.
When aming foods under the hood, turn the fan on.
GLASS/CERAMIC COOKING SURFACES
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other ammable materials contact the surface units or areas near the units until they have had sufcient time to cool. Among these areas are the cook-top and the facing of the cooktop.
Do not cook on a broken cooktop. If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. If your cooktop breaks, contact an authorized Samsung service center immediately.
Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
CRITICAL INSTALLATION WARNINGS
WARNING
This appliance must be installed by a qualied technician or service company.
- Failing to have a qualied technician install the cooktop
may result in electric shock, re, an explosion, problems with the product, or injury.
Unpack the cooktop, remove all packaging material and examine the cooktop for any damage such as dents. If there is any damage, do not operate the cooktop and notify your dealer immediately.
Plug the power cord into a properly grounded outlet with the proper conguration. Your cooktop should be the only item connected to this circuit.
Keep all packaging materials out of the reach of children. Children may use them for play and injure themselves.
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Install the cooktop on a sturdy, level cabinet that can support its weight.
- Failing to do so may result in problems with the
cooktop.
Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the power cord between objects.
- This may result in electric shock or re.
Important safety instructions
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, re, an explosion, or
problems with the product.
Do not cut or remove the grounding prong from the power cord under any circumstances.
Connect the cooktop to a circuit that provides the correct amperage.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
- This may result in electric shock or re.
Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or re.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
CRITICAL USAGE WARNING
If the power cord is damaged, contact your nearest Samsung service center.
CAUTION
If the appliance is ooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or re.
If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not touch the power cord. Do not touch the appliance.
- A spark may result in an explosion or re.
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Important safety instructions
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Take care not to contact the cooktop surface with your body
Important safety instructions
while cooking or just after cooking.
- Failing to do so may result in burns.
Always observe safety precautions when using your cooktop. Never try to repair the cooktop on your own - there is dangerous voltage inside. If the cooktop needs to be repaired, contact an authorized Samsung service center near you.
If you use the appliance when it is contaminated by foreign substances such as food waste, it may result in a problem with the appliance.
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Since a high voltage current enters the product chassis,
it may result in electric shock or re.
- When a repair is needed, contact your nearest Samsung
service center.
If any foreign substance such as water has entered the appliance, contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
Do not touch the power cord with wet hands.
- This may result in electric shock.
Do not turn the appliance off while an operation is in progress.
- This may cause a spark and result in electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- If a child places a plastic bag over his or her head, the
child can suffocate.
Do not let children or any person with reduced physical, sensory, or mental capabilities use this appliance unsupervised.
Keep pets away from the appliance because pets may step on the controls of the appliance, causing a malfunction.
Make sure that the appliance’s controls and cooking areas are out of the reach of children.
- Failing to do so may result in electric shock, burns, or
injury.
Do not use or place ammable sprays or objects near the cooktop.
- Flammable items or sprays can cause res or an
explosion.
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Do not insert ngers, foreign substances, or metal objects such as pins or needles into inlets, outlets, or holes. If foreign substances are inserted into any of these holes, contact your product provider or nearest Samsung service center.
Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking
may result in a re.
Never heat plastic or paper containers and do not use them for cooking.
- Failing to do so may result in a re.
Do not heat food wrapped in paper from magazines, newspapers, etc.
- This may result in a re.
Do not hold food in your bare hands during or immediately after cooking.
- Use cooking gloves. The food may be very hot and you
could burn yourself.
- As the handle and cooktop surfaces may be hot enough
to cause burns after cooking, use cooking gloves to protect your hands from burns.
USAGE CAUTIONS
CAUTION
If the surface is cracked, turn the appliance off.
Dishes and containers can become hot. Handle with care.
Hot foods and steam can cause burns. Carefully remove
Remove lids from baby food jars before heating. After
Take care as beverages or food may be very hot after
Important safety instructions
- Failing to do so may result in electric shock.
container coverings, directing the steam away from your hands and face.
heating baby food, stir well to distribute the heat evenly. Always test the temperature by tasting before feeding the baby. The glass jar or the surface of the food may appear to be cooler than the interior, which can be hot enough to burn an infant’s mouth.
heating.
- Especially when feeding a child, make sure that the food or beverage has cooled sufciently.
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Take care when heating liquids such as water or other
Important safety instructions
beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing the heated liquid.
- Failing to do so may result in an abrupt overow of the contents and cause burns.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, re, problems with the
product, or injury.
Do not operate the appliance with wet hands.
- This may result in electric shock.
Do not spray volatile substances such as insecticide onto the surface of the appliance.
Do not put your face or body close to the appliance while cooking.
- Take care that children do not come too close to the
appliance.
- Failing to do so may result in children burning
themselves.
Do not scratch the glass of the cooktop with a sharp object.
- This may result in the glass being damaged or broken.
Do not store anything directly on top of the appliance when it is in operation.
Do not over-heat food.
- Overheating food may result in a re.
- As well as being harmful to humans, it may also result in electric shock, re, or problems with the product.
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Before you start

CRITICAL CLEANING WARNINGS
CAUTION
Do not clean the appliance by spraying water directly on to it.
Do not use benzene, thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage,
electric shock, or re.
Take care not to hurt yourself when cleaning the appliance (externally or internally).
- You may hurt yourself on the sharp edges of the
appliance.
Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
Keep the cooktop surface clean. Food particles or spattered oils stuck to the cooktop surface can cause paint damage and reduce the efciency of the cooktop.

About surface cooking

CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch re on the glass cooktop, even when it is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or plastic wrappings on the cooktop when it is in use.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting. Boilovers cause smoking and greasy spillovers that may catch on re.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difcult to remove.
Before you start
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Before you start
CAUTION
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled down sufciently.
• Immediately clean spills on the cooking area to prevent a tough cleaning chore
Before you start
later.
• If cabinet storage is located directly above the cooking surface, make sure that the items in it are infrequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for items such as volatile liquids, cleaners, or aerosol sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efcient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is normal and can occur if the cookware is too small for the radiant element or if the cookware bottom is not at.
CAUTION
if the cooktop is installed above an oven, do not use the cooktop while the oven’s Self-cleaning function is on.

Location of the surface elements and controls

Cooking zones
01
02
04
06
01 Left Rear
(7”, 1500 W)
04 Left Front
(7”, 1500 W)
02 Center
(6”/9”, 3300 W)
05 Right Front
(5”/8”, 2000 W)
03 Right Rear
(6”, 1200 W)
06 Control Panel
03
05
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Control Panel
02
04
03
01
08
07
09
01 Sync Control selector 02 Indicators for heat
settings and residual heat
05 Pan Size selector
04 Simmer selector (
)
07 POWER 08 Heat setting selector
(Magnetic Knob)
10 Smart Connect 11 Child lock
05
06
10 11
03 Cooking zone
selectors
06 Melt selector ( )
09 Timer
Magnetic Knob
The magnetic knob is a detachable control knob with a magnetic base you can use to set and adjust the power level of any of the radiant elements on your cooktop easily and intuitively.
To use the magnetic knob:
1. Place it in the center of the element control of your choice. The knob’s magnet holds it in place.
2. Press the POWER button to turn on the cooktop, and then press the element’s
ON/OFF key within 20 seconds.
3. Grasp and turn the magnetic knob
within 10 seconds to set the element’s power level.
With the cooktop powered on, if you put the magnetic knob over an unused element on the control panel, the cooktop recognizes the knob and sets the power level to 0. Then, you can change the power level using the knob.
NOTE
You can also set the power level by touching the element control with your nger. See pages 18 and 19.
Before you start
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Operations

Residual heat indicator
When an individual cooking zone or the cooktop is turned off, the presence of residual heat is shown with an appropriate cooking zone. The residual heat indicator goes out only after the cooking zone has cooled. You can use the residual heat to thaw food or keep food warm.
WARNING
As long as the residual heat indicator is illuminated, there is a risk of burns.
WARNING
If the power supply is interrupted, the about residual heat will no longer be available.
Operations
However, you may still be able to burn yourself. This can be avoided by always taking care when near the cooktop.
(for “hot”) in the digital display of the
symbol will go out and information
Cooking areas
• The cooking areas on your cooktop are identied by permanent circles on the glass cooking surface. For the most efcient cooking, t the pan size to the element size.
Pans should not extend more than ½˝ to 1˝ beyond the cooking area.
• When a control is turned on, you can see a glow through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting,
even at high settings.
• For more information on selecting proper types of cookware, refer to the section “Using the proper cookware”.

Switching the appliance on

Turn the cooktop on by touching the POWER key for approximately 1 second.
NOTE
After you have touched the POWER key to switch on your cooktop, you must select an element and power setting within approximately 20 seconds. Otherwise, the cooktop will switch itself off for safety reasons.

Select the cooking zone and heat setting

Single surface unit (left rear, left front, right rear)
1. To select an element, touch the
element’s ON/OFF key.
• The digital displays will show
.
Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.
WARNING
Do not use caustic or abrasive cleaners. The surface could be damaged.
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2. To set and adjust the power level, run your nger clockwise or counterclockwise along the surface of the element’s control.
• If you do not set a power level after selecting an element, the element will turn off automatically after 10 seconds.
• If you have attached the magnetic knob to the element control, grasp and turn the magnetic knob within 10 seconds.
3. To set and adjust the power level, run your nger clockwise or counterclockwise along the surface of the element’s control.
• If you do not set a power level after selecting an element, the element will turn off automatically after 10 seconds.
• If you have attached the magnetic knob to the element control, grasp and turn the magnetic knob within 10 seconds.
Dual surface unit (center, right front)
The dual surface unit features inner and outer elements. You can select either element depending on the size of the cookware you are using.
1. To select the cooking zone, touch the corresponding cooking zone’s selector.
• The digital displays will show
2. To select the pan size, touch the Pan Size key.
When the indicator turns on, the unit operates in Dual mode.
.
NOTE
You can set a power level from 1 to 15 for the selected cooking zone.
NOTE
If you try to rotate the magnetic knob by grabbing its side or by pushing it, it will not work. Grasp the knob with two ngers, and then turn it.
NOTE
If you turn the magnetic knob while wearing oven gloves, the knob will not work. You must be bare handed.
Operations
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Operations
Recommended settings
The power levels in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.
SETTING POWER LEVELS TYPE OF COOKING
• Starting most foods
HIGH 13-15
Operations
MEDIUM HIGH 10-12
MEDIUM 7-9
MEDIUM LOW 4-6
LOW
1-3
Melt, Simmer
• Bringing water to a boil
• Quickly searing meat
• Pan boiling
• Continuing a rapid boil
• Deep fat frying, pan frying, stir frying
• Maintaining a slow boil
• Thickening sauces and gravies
• Steaming vegetables
• Keeping foods cooking, poaching, stewing
• Melting chocolate or butter
• Keeping foods warm
• Simmering
Griddle (Sync control zone)
Preheat the griddle (MEDIUM HIGH or HIGH) for 5-10 minutes.
Type of cooking Setting
Pancakes MEDIUM LOW French toast MEDIUM LOW Fried eggs MEDIUM Hamburgers MEDIUM HIGH – cook to desired browness Bacon, sausages MEDIUM HIGH – cook to desired doneness
NOTE
• The power settings indicated in the table above are provided only as guidelines for your reference.
• You will need to adjust the power settings according to the cookware you are using and the food you are cooking.
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Switching the appliance off

Touch the ON/OFF key for the currently operating element, or set the power level to 0 to turn the element off.
To completely switch off the appliance, touch the POWER key for 1 second.
NOTE
After you switch off a single cooking zone or the entire cooking surface, the presence of residual heat will be indicated in the digital displays of the corresponding cooking zones by an
(for “hot”).

Using the child lock

You can use the child lock to safeguard against a child unintentionally turning on a cooking zone and activating the cooking surface. Also, the control panel, with the exception of the POWER key, can be locked to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.
Switching the child safety lock On/Off
1. Touch the Child lock key for
approximately 3 seconds. An acoustic signal will sound as conrmation.
2. Touch any control key. will appear in the displays,
indicating the child lock has been activated.
3. To switch the child lock off, touch the
Child lock
An acoustic signal will sound as conrmation.
NOTE
• If you activate the child lock while the cooktop is operating, touch the POWER button to turn the cooktop off for safety reasons.
• If the child lock is enabled when the cooktop is not operating, all buttons will be disabled including the POWER button.
key again for 3 seconds.
Operations
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Operations

Timer

1. Press the Timer key. The number 10 will
be displayed above the timer display.
2. Use the Timer setting selectors ( or ) to set the desired amount of time.
Operations
NOTE
• To change the settings quicker, touch and hold any of the until the desired value is reached.
• When the timer is terminated, it sounds a beep 5 times. However, the cooking zone will not be turned off.
Then, press Timer key again.
NOTE
The timer can be adjusted from 0 to 99.
3. To cancel the timer settings, hold down the Timer key for 3 senconds.
or
control keys

Sync control

You can use Sync Control to operate and control the two elements on the left side simultaneously, as a single cooking zone, and then use the zone for large cookware. (Examples: oval cookware, large spaghetti pots, etc.)
1. Touch the Sync Control selector. The two left elements are synched and will now work together.
2. Use an element control as shown to adjust the power level of the two left elements. The power setting displays of the two left side elements (front and rear) will change together.
3. To disable Sync Control, touch the Sync Control selector.
• You can also use the magnetic knob to control the two elements. See page 17.
NOTE
When two currently operating left elements are synched, the power level settings of two elements will be set to the level of the element with the higher setting.
NOTE
To turn the synched elements off, touch the ON/OFF key of any synched elements. The two synced elements will turn off simultaneously.
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Sound on/off

1. Touch the POWER key for
approximately 1 second.
2. Touch the key for 3 seconds within 10 seconds of pressing the POWER key.
3. Sound will turn off and will appear in the Timer display.
4. To change the Sound setting, repeat Steps 1 and 2. Sound will turn on and will appear in the Timer display.
NOTE
To change the Sound On/Off setting, you must operate the Sound On/Off function within 10 seconds of turning the power on.

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.
Check for atness by rotating a ruler across the bottom of the cookware.
CORRECT INCORRECT
Flat bottom and straight sides.
• Tight tting lids.
• Weight of handle does not tilt pan.
• Pan is well balanced.
• Pan size matches the amount of food to be prepared and the size of the surface element.
• Made of a material that conducts heat well.
Always match pot diameter to element surface diameter.
Curved and warped pan bottoms.
Pan overhangs element by more than one-half inch.
Pan is smaller than element.
Heavy handle tilts pan.
Operations
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Operations

Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.
ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting.). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.
COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (To remove, see above.)
STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is
Operations
durable, easy to clean, and resists staining.
CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.
ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.
GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.

Protecting the cooktop

Cleaning
• Clean the cooktop before using it for the rst time.
• Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.
• Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.
Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.
Do not use chlorine bleach, ammonia, or other cleansers not specically recommended for use on a glass-ceramic surface.
Preventing marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.
• Make sure the cooktop and the pan bottom are clean.
Do not slide metal pans across the cooktop.
Preventing stains
Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm will remain, which may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Preventing other damage
• Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.
• Do not let a pan boil dry as this will damage the cooktop and the pan.
Do not use the cooktop as a work surface or cutting board.
Do not cook food directly on the cooktop. Always use the proper cookware.
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Using the smart connect feature

The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with the SmartThings app. On the smartphone app, you can:
• monitor the operating status and the power level settings of the cooktop elements.
• check and change the timer settings.
Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.
How to connect the cooktop
Before you can use the remote features of your Samsung cooktop, you must pair it to the SmartThings app.
1. Download and open the SmartThings app on your smart device.
2. Follow the app’s instructions, and then touch and hold the Smart Connect key
for 3 seconds.
3. While the connection is being made, the LED indicator above the Smart Connect key blinks. Once the process is complete, the indicator glows without
blinking. Now the cooktop is connected successfully.
4. If the Smart Connect LED indicator does not turn on, follow the instruction in the app to reconnect.
NOTE
For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off
• Touch the Smart Connect key to turn on or turn off the Wi-Fi connection.

Using the hood control feature

This product features a Bluetooth device that you can use to connect the cooktop to Samsung hood control models. Through the Bluetooth connection, you can use the hood control function on the SmartThings app. To nd out more about Samsung hood control-enabled models, visit www. samsung.com.
To connect to a hood control model
1. Download and run the SmartThings app on your smartphone. Then, complete
the Smart Connect procedure to connect to the cooktop.
2. Follow the Bluetooth instructions of the hood control model and activate the Bluetooth connection.
3. Touch and hold the Smart Connect and Child lock buttons simultaneously to make the Bluetooth connection. When the Bluetooth connection is sucessfully established,
4. Follow the instructions in the user manual of the hood control model and the App guide to use the hood control.
NOTE
• If the Smart Connect connection is not successful, you cannot use the SmartThings app to monitor and control the hood.
• Without a Smart Connect connection to the cooktop, you can use a Bluetooth connection to pair the cooktop with the hood and sync them. To do this, follow steps 2 and 3 above.
appears on the display.
Operations
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Maintenance

Maintenance

Care and cleaning of the glass cooktop

Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.
1. Before using the cooktop for the rst time, clean it with a ceramic cooktop cleaner.
• This helps protect the top and makes cleanup easier.
• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking
new.
2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire
Maintenance
cooktop surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
WARNING
DAMAGE to your glass surface may occur if you use scrub pads other than those
recommended.
Removing burned-on residue
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop
cleaner on the entire burned residue area.
3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
4. If any residue remains, repeat the steps listed above as needed.
5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.
Removing heavy, burned-on residue
1. Allow the cooktop to cool.
2. Use a single-edge razor-blade scraper
at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.
3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal around the edges of the cooktop.)
4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.
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Removing metal marks and scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave marks
on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
Cleaning the cooktop seal
To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.
Potential for permanent damage to the glass surface
• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.
• When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.
Cleaning sugary spills and melted plastic
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill
to a cool area of the cooktop. Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface of the cooktop has cooled.
4. Don’t use the surface units again until all of the residue has been completely removed.
Maintenance
NOTE
If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.
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Troubleshooting

Troubleshooting

Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new cooktop. If you run into unexpected trouble, look rst for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call Samsung at 1-800-SAMSUNG (1-800-726-7864).
Problem Possible cause Solution
The surface units will not maintain a rolling boil or will not cook fast enough.
The surface units will not turn on.
Troubleshooting
Areas of discoloration on the cooktop.
You may be using inappropriate cookware.
In some areas, the power (voltage) may be low.
A fuse in your home may be blown or a circuit breaker may have tripped.
The cooktop controls are set improperly.
Food spillover was not cleaned.
The surface is hot and the model features a light­colored cooktop.
Use pans which are at and match the diameter of the surface unit selected.
Cover the pan with a lid until the desired heat is obtained.
Replace the fuse or reset the circuit breaker.
Check if the correct control is set for the surface unit you are using.
Refer to the section on the care and cleaning of the glass cooktop on page 26.
This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
Problem Possible cause Solution
This is normal operation, and not a system failure. Cycling
The surface unit frequently cycles on and off.
The surface unit stops glowing when changed to a lower setting.
Scratches or abrasions on the cooktop surface.
The element will cycle on and off to maintain the power setting.
This is normal. The unit is still on and hot.
The cooktop is being cleaned improperly.
Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop surface.
at the high power setting is normal and can occur if the cookware is too small for the cooktop element or if the cookware bottom is not at. Use the cooktop as usual.
Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.
To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.
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Problem Possible cause Solution
• Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately
Brown streaks or specks.
Areas of discoloration with metallic sheen.
Cracking or "popping" sound.
Boilovers have been cooked onto the surface.
Mineral deposits from water and food have been left on the surface of the cooktop.
This is the sound of the metal heating and cooling during cooking.
a 45° angle against the glass surface to remove the soil.
• See the section on the care and cleaning of the glass cooktop on page 26.
• Remove using a ceramic­glass cooktop cleaning cream.
• Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.
This is normal operation and not a system failure. Use the cooktop as usual.

Information codes

Information code Possible cause Solution
Turn off the cooktop and then restart. If the problem continues, unplug the power cord for
C3, C4 Sensor malfunctions
d0
F0
F1
F2
A key is pressed for more than 8 seconds.
Communications between main and sub PCBs failed.
Communications between main and EEP-ROM failed.
The touch-enabled IC communicates abnormally.
30 seconds or more and then reconnect. If the problem is not xed, please contact a local Samsung service center.
Check if the key pad is wet or a key is depressed. If the problem continues, restart the appliance using the POWER button. If the problem still continues, contact a local Samsung service center.
Restart the appliance using the POWER button. If the problem continues, disconnect power for more than 30 seconds. Then, restart the appliance. If the problem still continues, contact a local Samsung service center.
Troubleshooting
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Warranty

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-years warranty, you will responsible for any labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide in-home service during the warranty period at no charge subject to
Warranty
availability within the contiguous United States. In home service is not available in all areas. To receive in home service, the product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specied above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or xing installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered. SAMSUNG does not warrant uninterrupted or error-free operation of the product.
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