Samsung CLP-36xW, CLP-36x Service Manual

ColorLaserPrinter

CLP-36xseries
CLP-36x/36xW

(Ver1.01)

MANUAL

SERVICE

ColorLaserPrinterContents

1.Precautions

2.Productspecicationanddescription

3.DisassemblyandReassembly

4.AlignmentandTroubleshooting

5.SystemDiagram

6.ReferenceInformation

RefertotheservicemanualintheGSPN(seetherearcover)formoreinformation.

Contents

Contents

1.Precautions......................................................................................................................................1−1

1.1.Safetywarning........................................................................................................................1−1

1.2.Cautionforsafety....................................................................................................................1−2

1.2.1.Toxicmaterial.............................................................................................................1−2

1.2.2.Electricshockandresafetyprecautions.........................................................................1−2

1.2.3.Handlingprecautions...................................................................................................1−3

1.2.4.AssemblyandDisassemblyprecautions...........................................................................1−3

1.2.5.Disregardingthiswarningmaycausebodilyinjury............................................................1−4

1.3.ESDprecautions......................................................................................................................1−5

2.Productspecicationanddescription.....................................................................................................2−1

2.1.ProductSpecication................................................................................................................2−1

2.1.1.ProductOverview........................................................................................................2−1

2.1.2.Specications.............................................................................................................2−2

2.1.2.1.GeneralPrintEngine......................................................................................2−2

2.1.2.2.ControllerandSoftware..................................................................................2−2

2.1.2.3.PaperHandling.............................................................................................2−3

2.1.2.4.ReliabilityandService...................................................................................2−4

2.1.2.5.Environment................................................................................................2−4

2.1.2.6.Consumables................................................................................................2−5

2.1.2.7.MaintenanceParts.........................................................................................2−5

2.1.3.ModelComparisonTable..............................................................................................2−6

2.2.SystemOverview.....................................................................................................................2−7

2.2.1.FrontView.................................................................................................................2−7

2.2.2.RearView..................................................................................................................2−8

2.2.3.PaperPath..................................................................................................................2−9

2.2.4.SystemLayout............................................................................................................2−10

2.2.4.1.FeedingSection............................................................................................2−11

2.2.4.2.TransferRoller.............................................................................................2−12

2.2.4.3.DriveUnit...................................................................................................2−12

2.2.4.4.FuserUnit....................................................................................................2−13

2.2.4.5.LSU(LaserScannerUnit)...............................................................................2−14

2.2.4.6.TonerCartridgesandImagingUnit...................................................................2−15

2.2.5.Hardwareconguration................................................................................................2−16

2.2.5.1.Mainboard..................................................................................................2−18

2.2.5.2.OPEboard...................................................................................................2−20

2.2.5.3.Connectionboard..........................................................................................2−21

2.2.5.4.CTD(ColorToneDensity)board.....................................................................2−22

2.2.5.5.CRUMJointboard........................................................................................2−22

iCopyright©1995-2013SAMSUNG.Allrightsreserved.

Contents

2.2.5.6.WirelessLANboard(CLP-36xWonly).............................................................2−23

2.2.5.7.SMPS(SwitchingModePowerSupply)Board....................................................2−24

2.2.5.8.HVPSboard.................................................................................................2−26

2.2.5.9.ElectricalPartsLocation.................................................................................2−27

2.2.6.EngineF/WControlAlgorithm......................................................................................2−28

2.2.6.1.Feeding.......................................................................................................2−28

2.2.6.2.Transfer.......................................................................................................2−28

2.2.6.3.Fusing.........................................................................................................2−29

2.2.6.4.LSU............................................................................................................2−29

2.2.7.SoftwareDescriptions..................................................................................................2−30

2.2.7.1.Softwaresystemoverview..............................................................................2−30

2.2.7.2.Architecture.................................................................................................2−30

2.2.7.3.DataandControlFlow...................................................................................2−31

3.DisassemblyandReassembly..............................................................................................................3−1

3.1.Precautionswhenreplacingparts................................................................................................3−1

3.1.1.Precautionswhenassemblinganddisassembling...............................................................3−1

3.1.2.PrecautionswhenhandlingPBA.....................................................................................3−1

3.1.3.ReleasingPlasticLatches..............................................................................................3−2

3.2.Screwsusedintheprinter..........................................................................................................3−3

3.3.Replacingthemaintenanceparts.................................................................................................3−4

3.3.1.ITBUnit....................................................................................................................3−4

3.3.2.FuserUnit..................................................................................................................3−6

3.3.3.Transfer(T2)roller.......................................................................................................3−7

3.3.4.Pickuproller..............................................................................................................3−7

3.4.ReplacingthemainSVCparts....................................................................................................3−8

3.4.1.Cover........................................................................................................................3−8

3.4.2.HVPSboard...............................................................................................................3−9

3.4.3.LSU..........................................................................................................................3−9

3.4.4.FRAMEBASE-PAPERPATH.......................................................................................3−10

3.4.5.RegiclutchandPickupsolenoid....................................................................................3−11

3.4.6.FeedsensorandEmptysensor.......................................................................................3−11

3.4.7.Mainboard.................................................................................................................3−12

3.4.8.SMPSboard...............................................................................................................3−12

3.4.9.CamSolenoid.............................................................................................................3−13

3.4.10.MainDriveUnit..........................................................................................................3−14

4.AlignmentandTroubleshooting...........................................................................................................4−1

4.1.AlignmentandAdjustments.......................................................................................................4−1

4.1.1.Controlpanel..............................................................................................................4−1

4.1.2.UnderstandingthestatusLED........................................................................................4−3

4.1.3.Clearingpaperjams.....................................................................................................4−4

Copyright©1995-2013SAMSUNG.Allrightsreserved.ii

Contents

4.1.4.Usefulmenuitemforservice.........................................................................................4−7

4.1.5.PeriodicDefectiveImage..............................................................................................4−8

4.1.6.Usefulmanagementtools..............................................................................................4−9

4.1.6.1.UsingSamsungEasyPrinterManager(WindowsandMacintoshonly)....................4−9

4.1.6.2.UsingSamsungPrinterStatus(Windowsonly)...................................................4−11

4.1.6.3.UsingSyncThruWebService(SWS)................................................................4−12

4.1.7.UpdatingFirmware......................................................................................................4−13

4.1.7.1.UpdatethermwarebyusingtheUSBport........................................................4−13

4.1.7.2.Updatethermwarebyusingthenetwork(CLP-36xWonly)................................4−14

4.1.8.EDCprogram.............................................................................................................4−16

4.2.Troubleshooting......................................................................................................................4−18

4.2.1.Procedureofcheckingthesymptoms...............................................................................4−18

4.2.1.1.BasicCheckList...........................................................................................4−19

4.2.2.ErrorCodeandTroubleshooting.....................................................................................4−20

4.2.3.Imagequalityproblems................................................................................................4−36

5.SystemDiagram................................................................................................................................5−1

5.1.BlockDiagram........................................................................................................................5−1

5.2.ConnectionDiagram.................................................................................................................5−2

6.ReferenceInformation........................................................................................................................6−1

6.1.ToolforTroubleshooting...........................................................................................................6−1

6.2.Glossary.................................................................................................................................6−2

6.3.DocumentRevisionList............................................................................................................6−8

iiiCopyright©1995-2013SAMSUNG.Allrightsreserved.

1.Precautions

Inordertopreventaccidentsanddamagestotheequipmentpleasereadtheprecautionslistedbelowcarefullybefore
servicingtheproductandfollowthemclosely.

1.1.Safetywarning

1)Onlytobeservicedbyafactorytrainedservicetechnician.

Highvoltagesandlasersinsidethisproductaredangerous.Thisproductshouldonlybeservicedbyafactorytrained
servicetechnician.

2)UseonlySamsungreplacementparts.

Therearenouserserviceablepartsinsidetheproduct.Donotmakeanyunauthorizedchangesoradditionstothe
productasthesecouldcausetheproducttomalfunctionsandcreateanelectricshocksorrehazards.

3)LaserSafetyStatement

TheprinteriscertiedintheU.S.toconformtotherequirementsofDHHS21CFR,chapter1SubchapterJfor
ClassI(1)laserproducts,andelsewhereiscertiedasaClassIlaserproductconformingtotherequirementsofIEC
60825-1.ClassIlaserproductsarenotconsideredtobehazardous.Thelasersystemandprinteraredesignedso
thereisneveranyhumanaccesstolaserradiationaboveaClassIlevelduringnormaloperation,usermaintenance
orprescribedservicecondition.

1.Precautions

•Wavelength:788nm(-13/+12)

•Beamdivergence

-Paraller:8degrees(-2/+4)

-Perpendicular:31degrees(-6/+4)

•Maximumpowerofenergyoutput:12mW

WARNING

NeveroperateorservicetheproductwiththeprotectivecoverremovedfromLaser/Scannerassembly.Thereected
beam,althoughinvisible,candamageyoureyes.

Whenusingthisproduct,thesebasicsafetyprecautionsshouldalwaysbefollowedtoreduceriskofre,electricshock,
andpersonalinjury.

Copyright©1995-2013SAMSUNG.Allrightsreserved.1-1

1.Precautions

1.2.Cautionforsafety

1.2.1.Toxicmaterial

Thisproductcontainstoxicmaterialsthatcouldcauseillnessifingested.

1)Pleasekeepimagingunitandtonercartridgeawayfromchildren.Thetonerpowdercontainedintheimagingunitand
tonercartridgemaybeharmful,andifswallowed,youshouldcontactadoctor.

1.2.2.Electricshockandresafetyprecautions

Failuretofollowthefollowinginstructionscouldcauseelectricshockorpotentiallycauseare.

1)Useonlythecorrectvoltage,failuretodosocoulddamagetheproductandpotentiallycauseareorelectricshock.

2)Useonlythepowercablesuppliedwiththeproduct.Useofanincorrectlyspeciedcablecouldcausethecableto
overheatandpotentiallycauseare.

3)Donotoverloadthepowersocket,thiscouldleadtooverheatingofthecablesinsidethewallandcouldleadtoare.

4)Donotallowwaterorotherliquidstospillintotheproduct,thiscancauseelectricshock.Donotallowpaperclips,pins
orotherforeignobjectstofallintotheproduct,thesecouldcauseashortcircuitleadingtoanelectricshockorrehazard.

5)Nevertouchtheplugsoneitherendofthepowercablewithwethands,thiscancauseelectricshock.Whenservicing
theproduct,removethepowerplugfromthewallsocket.

6)Usecautionwheninsertingorremovingthepowercord.Whenremovingthepowercord,gripitrmlyandpull.The
powercordmustbeinsertedcompletely,otherwiseapoorcontactcouldcauseoverheatingleadingtoare.

7)Takecareofthepowercable.Donotallowittobecometwisted,bentsharplyaroundcornersorpowercablemaybe
damaged.Donotplaceobjectsontopofthepowercable.Ifthepowercableisdamageditcouldoverheatandcausea
re.Exposedcablescouldcauseanelectricshock.Replacethedamagedpowercableimmediately,donotreuseor
repairthedamagedcable.Somechemicalscanattackthecoatingonthepowercable,weakeningthecoverorexposing
cablescausingreandshockrisks.

8)Ensurethatthepowersocketsandplugsarenotcrackedorbrokeninanyway.Anysuchdefectsshouldberepaired
immediately.Takecarenottocutordamagethepowercableorplugswhenmovingthemachine.

9)Usecautionduringthunderorlightningstorms.Samsungrecommendsthatthismachinebedisconnectedfromthe
powersourcewhensuchweatherconditionsareexpected.Donottouchthemachineorthepowercordifitisstill
connectedtothewallsocketintheseweatherconditions.

10)A voiddampordustyareas,installtheproductinacleanwellventilatedlocation.Donotpositionthemachineneara
humidierorinfrontofanairconditioner.Moistureanddustbuiltupinsidethemachinecanleadtooverheatingand
causeareorcausepartstorust.

11)Donotpositiontheproductindirectsunlight.Thiswillcausethetemperatureinsidetheproducttorisepossiblyleading
totheproductfailingtoworkproperlyandinextremeconditionscouldleadtoare.

12)Donotinsertanymetalobjectsintothemachinethroughtheventilatorfanorotherpartofthecasing,itcouldmake
contactwithahighvoltageconductorinsidethemachineandcauseanelectricshock.

13)
cangetashockbytheelectricdischarge.

1-2Copyright©1995-2013SAMSUNG.Allrightsreserved.

WhenreplacingtheSMPSboard,pleasewait5minutesafterunpluggingthepowercord,thenreplaceit.You

1.Precautions

1.2.3.Handlingprecautions

Thefollowinginstructionsareforyourownpersonalsafetytoavoidinjuryandsoasnottodamagetheproduct.

1)Ensuretheproductisinstalledonalevelsurface,capableofsupportingitsweight.Failuretodosocouldcause
theproducttotiporfall.

2)Theproductcontainsmanyrollers,gearsandfans.T akegreatcaretoensurethatyoudonotcatchyourngers,hairor
clothinginanyoftheserotatingdevices.

3)Donotplaceanysmallmetalobjects,containersofwater,chemicalsorotherliquidsclosetotheproductwhichifspilled
couldgetintothemachineandcausedamageorashockorrehazard.

4)Donotinstallthemachineinareaswithhighdustormoisturelevels,besideonopenwindoworclosetoahumidieror
heater.Damagecouldbecausedtotheproductinsuchareas.

5)Donotplacecandles,burningcigarettes,etcontheproduct,Thesecouldcauseare.

6)Ensurethatthemachineisinstalledandusedinproperareatomeetthetemperatureandhumidityspecications.

•IfthemachineisstoredatbelowzeroCelsiusforalongtime,donotusethemachineinstantlyaftermovement.It
canmalfunction.Takecareofthemachinestorage.IfthemachineisstoredatbelowzeroCelsiusforalongtime,
keepthemachineatroomtemperatureandinstallit.

1.2.4.AssemblyandDisassemblyprecautions

1)ReplacepartscarefullyandalwaysuseSamsungparts.Takecaretonotetheexactlocationofpartsandalsocable
routingbeforedismantlinganypartofthemachine.Ensureallpartsandcablesarereplacedcorrectly .Pleasecarryout
thefollowingproceduresbeforedismantlingtheproductorreplacinganyparts.

2)Ensurethatpowerisdisconnectedbeforeservicingorreplacinganyelectricalparts.

3)Disconnectinterfacecablesandpowercables.

4)Onlyuseapprovedspareparts.Ensurethatpartnumber,productname,anyvoltage,currentortemperaturerating
arecorrect.

5)Whenremovingorre-ttinganypartsdonotuseexcessiveforce,especiallywhenttingscrewsintoplastic.

6)Takecarenottodropanysmallpartsintothemachine.

7)HandlingoftheOPCDrum

•TheOPCDrumcanbeirreparablydamagedifitexposedtolight.TakecarenottoexposetheOPCDrumeither
todirectsunlightortouorescentorincandescentroomlighting.Exposureforaslittleas5minutescandamage
thesurfaceofthephotoconductivepropertiesandwillresultinprintqualitydegradation.Takeextracarewhen
servicingtheproduct.RemovetheOPCDrumandstoreitinablackbagorotherlightproofcontainer.Take
carewhenworkingwiththeCovers(especiallythetopcover)openaslightisadmittedtotheOPCareaandcan
damagetheOPCDrum.

•TakecarenottoscratchthegreensurfaceofOPCDrumUnit.IfthegreensurfaceoftheDrumCartridgeis
scratchedortouchedtheprintqualitywillbecompromised.

Copyright©1995-2013SAMSUNG.Allrightsreserved.1-3

1.Precautions

1.2.5.Disregardingthiswarningmaycausebodilyinjury

1)Becarefulwiththehightemperaturepart.

Thefuserunitworksatahightemperature.Usecautionwhenworkingontheprinter.Waitforthefuserunitto
cooldownbeforedisassembly .

2)Donotputngersorhairintotherotatingparts.

Whenoperatingaprinter,donotputhandorhairintotherotatingparts(Paperfeedingentrance,motor,fan,etc.).
Ifdo,youcangetharm.

3)Whenyoumovetheprinter,usesafeliftingandhandlingtechniques.

Thisprinterisheavy.Usetheliftinghandleslocatedoneachsideofthemachine.Backinjurycouldbecausedif
youdonotliftcarefully.

4)Ensuretheprinterisinstalledsafely .

Ensuretheprinterisinstalledonalevelsurface,capableofsupportingitsweight.Failuretodosocouldcausethe
printertotiporfallpossiblycausingpersonalinjuryordamagingtheprinter.

5)Donotinstalltheprinteronaslopingorunstablesurface.Afterinstallation,doublecheckthattheprinterisstable.

1-4Copyright©1995-2013SAMSUNG.Allrightsreserved.

1.Precautions

1.3.ESDprecautions

Certainsemiconductordevicescanbeeasilydamagedbystaticelectricity.Suchcomponentsarecommonlycalled
“ElectrostaticallySensitive(ES)Devices”orESDs.ExamplesoftypicalESDsare:integratedcircuits,someeldeffect
transistors,andsemiconductor“chip”components.Thetechniquesoutlinedbelowshouldbefollowedtohelpreducethe
incidenceofcomponentdamagecausedbystaticelectricity.

CAUTION

Besurenopowerisappliedtothechassisorcircuit,andobserveallothersafetyprecautions.

1)Immediatelybeforehandlingasemiconductorcomponentorsemiconductor-equippedassembly ,drainoffany
electrostaticchargeonyourbodybytouchingaknownearthground.Alternatively,employacommerciallyavailable
wriststrapdevice,whichshouldberemovedforyourpersonalsafetyreasonspriortoapplyingpowertotheunit
undertest.

2)AfterremovinganelectricalassemblyequippedwithESDs,placetheassemblyonaconductivesurface,suchas
aluminumorcopperfoil,orconductivefoam,topreventelectrostaticchargebuildupinthevicinityoftheassembly .

3)UseonlyagroundedtipsolderingirontosolderordesolderESDs.

4)Useonlyan“anti-static”solderremovaldevice.Somesolderremovaldevicesnotclassiedas“anti-static”can
generateelectricalchargessufcienttodamageESDs.

5)DonotuseFreon-propelledchemicals.Whensprayed,thesecangenerateelectricalchargessufcienttodamageESDs.

6)DonotremoveareplacementESDfromitsprotectivepackaginguntilimmediatelybeforeinstallingit.Most
replacementESDsarepackagedwithallleadsshortedtogetherbyconductivefoam,aluminumfoil,oracomparable
conductivematerial.

7)ImmediatelybeforeremovingtheprotectiveshortingmaterialfromtheleadsofareplacementESD,touchtheprotective
materialtothechassisorcircuitassemblyintowhichthedevicewillbeinstalled.

8)MaintaincontinuouselectricalcontactbetweentheESDandtheassemblyintowhichitwillbeinstalled,until
completelypluggedorsolderedintothecircuit.

9)MinimizebodilymotionswhenhandlingunpackagedreplacementESDs.Normalmotions,suchasthebrushingtogether
ofclothingfabricandliftingone’sfootfromacarpetedoor,cangeneratestaticelectricitysufcienttodamageanESD.

Copyright©1995-2013SAMSUNG.Allrightsreserved.1-5

2.Productspecicationanddescription

2.Productspecicationanddescription

2.1.ProductSpecication

2.1.1.ProductOverview

1)PrintingSpeed

•18(Mono)/4(Color)ppminA4(19/4ppminLetter)

2)Processor

•300MHz

3)PrinterLanguage

•SPL-C

4)Memory

•32MB(Standard)/32MB(Max)

5)Interface

•HighSpeedUSB2.0

•10/100BaseTXnetworkconnector(CLP-36xWonly)

•802.11b/g/nwirelessLAN(CLP-36xWonly)

6)Tonercartridge

•Initial:700(K)/500(CMY)pages

•Sales:1,500(K)/1,000(CMY)pages

2-1Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.1.2.Specications

NOTE

ProductSpecicationsaresubjecttochangewithoutnotice.

2.1.2.1.GeneralPrintEngine

ItemSpecication

2.Productspecicationanddescription

EngineSpeed

Simplex(C/M)

DuplexN/A

FromReady(C/M)Lessthan26/14sec

FPOT

FromSleep(C/M)Lessthan29.5/29.5sec

Resolution

2.1.2.2.ControllerandSoftware

ItemSpecication

ProcessorSamsung300MHz

Std.32MB

Memory

Max.32MB

PrinterLanguagesSPL-C

FontsWindowsfonts

DefaultDriverSPL-C

•Mono:19ppm@Letter,18ppm@A4

•Color:4ppm@Letter,A4

•Best600x6002bit(Default)

•Normal600x6001bit

[WINDOW]

•WindowsXP/2003/Vista/2008,Windows7/2008R2

[Linux]

•RedHatEnterpriseLinuxWS4,5(32/64bit)

•Fedora5,6,7,8,9,10,11,12,13(32/64bit)

•SuSELinux10.1(32bit)

PrinterDriver

SupportingOS

•OpenSuSE10.2,10.3,11.0,11.1,11.2(32/64bit)

•Mandriva2007,2008,2009,2009.1,2010(32/64bit)

•Ubuntu6.06,6.10,7.04,7.10,8.04,8.10,9.04,9.10,10.04(32/64

bit)

•SuSELinuxEnterpriseDesktop10,11(32/64bit)

•Debian4.0,5.0(32/64bit)

MacOSX10.4~10.7

WHQLWindowsXP/2003/Vista,Windows7

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-2

2.Productspecicationanddescription

ItemSpecication

Protocol

NetworkInterface

NetworkOS

•CLP-36x:N/A

•CLP-36xW

•TCP/IPv4/IPv6,StandardTCP/IPprinting,LPR,IPP,

SNMPv1/2/3,HTTP ,SLP ,Bonjour

•Authentication:WPA2personal(PSK)

•Encryption:WEP,TKIP,AES

•Windows:7/XP(32/64bit)/2003Server(32/64bit)/Vista(32/64

bit)

•MACOSX:10.3~5(TCP/IPOnly)

•Linux(Printeronly)OS:

•Fedora2,~9(32/6b4it)

•openSuSE9.1,9.2,9.3,10.0,10.1,10.2,10.3,11.0(32/64bit)

•Ubuntu6.04,6.10,7.04,7.10,8.04(32/64bit)

•Mandriva10.0,10.1,2005,2006,2007,2008(32/64bit)

•Debian3.1,4.0(32/64bit)

•RedhatEnterpriseLinuxWS4,5(32/64bit)

•SuSELinuxEnterpriseDesktop9,10(32/64bit)

•Novell:NetWare5.x,6.x(TCP/IPOnly)

•Others:UnixHP-UX,Solaris,SunOS,SCOUNIX

EasyPrinterManagerYES Application

NetworkManagement

SetIP ,SW AS5.0&SWS2.0

(Linux,Macnotsupport,SWAS&SWSneedIexplorer5.0orHigher)

■Interface

ItemSpecication

ParallelOptionInterfaceN/A

USBHighSpeedUSB2.0USBHost2.0

WiredNetwork

WirelessNetwork

•CLP-36x:N/A

•CLP-36xW:Ethernet10/100baseTx

•CLP-36x:N/A

•CLP-36xW:802.11b/g/n

2.1.2.3.PaperHandling

ItemSpecication

StandardCapacity•130-sheetCassetteTray@80g/m²

Printing

Multi-purposetrayN/A

StandardCassetteTray

2-3Copyright©1995-2013SAMSUNG.Allrightsreserved.

Max.Size216x356mm(8.5"x14")

Min.Size76x152.4mm(3.0"x6.0")

•130sheets@80g/m²

Capacity

•Label,thickpaper:5Sheets

•GlossyPhoto220g/m²:1Sheets

ItemSpecication

2.Productspecicationanddescription

Mediasizes

Mediaweight

OptionCassette(SCF)N/A

Capacity50sheets@80g/m²

OutputStacking

OutputFullsensingYes

A4,A5,A6,Letter,Legal,Executive,Folio,ISOB5,JISB5GlossyPhoto
220g/m²

•Plain:60~85g/m²

•ThickPaper:86~120g/m²

•Cardstock:121~163g/m²

•Photo:220g/m²

2.1.2.4.ReliabilityandService

ItemSpecication

AverageMonthlyV olumeColor46pages,Mono140pages

Max.MonthlyDuty20,000images

2.1.2.5.Environment

ItemSpecication

TemperatureOperation10to32°C(50to89.6°F)

HumidityOperation20to80%RH

AcousticNoise
Level(Sound
Power/Pressure)

PowerConsumption

Dimension(WxDxH)382x309x211mm(15.0x12.2x8.3inch)(exceptpapertray)

Weight

ReadymodeBackgroundLevel

Printmode

Averageoperating
mode

ReadymodeLessthan60W

Powersavemode

PoweroffmodeLessthan0.45W

Machinewith
consumables

•colorprinting:Lessthan45dB(A)

•blackandwhiteprinting:Lessthan48dB(A)

Lessthan290W

•CLP-36xSeries:Lessthan1.0W

•CLP-36xWSeries:Lessthan1.8W

10.3kg(22.7lb)

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-4

2.Productspecicationanddescription

2.1.2.6.Consumables

ItemSpecication

Model

TonerCartridge

Yield*

•K406(CLT-K406S):Black

•C406(CLT-Y406S):Y ellow

•M406(CLT-M406S):Magenta

•Y406(CLT-C406S):Cyan

•Averagecontinuousblackcartridgeyield:Apporx.1,500standard

pages(Black)

•Averagecontinuouscolorcartridgeyield:Apporx.1,000standard

pages(Y ellow/Magenta/Cyan)

ImagingUnit

WasteT onerContainer

NOTE

*DeclaredyieldvalueinaccordancewithISO/IEC19798.Thenumberofpagesmaybeaffectedbyoperatingenvironment,
printinginterval,graphics,mediatypeandmediasize.

**Imagecountsbasedononecoloroneachpage.Ifyouprintdocumentsinfullcolor(Cyan,Magenta,Y ellow,Black),
thelifeofthisitemwillbereducedby25%.

ModelCLT-R406

Yield*Approx.16,000images**

ModelCLT-W406

Yield*Approx.7,000images**

2.1.2.7.MaintenanceParts

ItemSpecication

PartCodeJC93-00708A TransferrollerAssy

Life20,000pages

Fuserunit

PartCode•JC91-01138A(220V)

•JC91-01137A(110V)

LifeApprox.20,000imagesB&Wor5,000imagesColor

PartCodeJC73-00309A Pick-Uproller

Life20,000pages

PartCodeJC96-06292A ITBunit

LifeApprox.20,000imagesB&Wor5,000imagesColor

2-5Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.1.3.ModelComparisonTable

SamsungCLP-365WSamsungCLP-325WHPCP1525n

Image

2.Productspecicationanddescription

Mono/ColorSpeed
(A4)

Processor300MHz375MHz264MHz

Memory(Std/Max)32MB/32MB32MB/256MB128MB/384MB

PrintLanguageSPL-CSPL-CHPPCL6

PaperInput130sheetsCassette150sheetsCassette150sheetsCassette

DuplexN/AN/AN/A

InterfaceHighSpeedUSB2.0

Size(mm)382x309x211mm388x313x243mm399x505x254mm

TonerCartridge
(K/CMY)

18/4ppm16/4ppm12/8ppm

HighSpeedUSB2.0

10/100BaseTX

IEEE802.11b/g/n

1.5K/1K1.5K/1K2K/1.3K

10/100BaseTX

IEEE802.11b/g/n

HighSpeedUSB2.0

10/100BaseTX

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-6

2.Productspecicationanddescription

0

0

vvwwx

x

yy

z

z

{{

|

|

}

}

~

~

v

v

uu

2.2.SystemOverview

Thischapterdescribesthefunctionsandoperatingprincipalofthemaincomponent.

2.2.1.FrontView

NOTE

•Thisillustrationmaydifferfromyourmachinedependingonyourmodel.Therearevarioustypesofmachine.

•Somefeaturesandoptionalgoodsmaynotbeavailabledependingonmodelorcountry .

1Outputtray

2Outputsupport

3Topcover

4ControlPanel

5Tray

6Frontcover

7Frontcoverreleasebutton

8Tonercartridges

9Wastertonercontainer

10Imagingunit

2-7Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

v

v

y

y

x

x

w

w

2.2.2.RearView

NOTE

•Thisillustrationmaydifferfromyourmachinedependingonyourmodel.Therearevarioustypesofmachine.

•Somefeaturesandoptionalgoodsmaynotbeavailabledependingonmodelorcountry .

1Rearcover

2Powerreceptacle

3USBport

4Networkport(CLP-36xWonly)

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-8

2.Productspecicationanddescription

2.2.3.PaperPath

Thefollowingdiagramdisplaysthepaththepaperfollowsduringtheprintingprocess.

2-9Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.4.SystemLayout

Thismodelconsistsoftheengineparts,hardwareparts,rmware.Theenginepartsconsistsofthemechanicalparts
comprisingFrame,TonerCartridge,DriveUnit,Transferroller,Pickupunit,Fuser,Cassette.Thehardwarepartsconsistsof
themainboard,SMPS,HVPSboard,OPEboard,PCinterface.

1Cassette

2Pickuproller

3Registrationroller

4Transfer(T2)roller

5ITBUnit

6FuserUnit

7LSU

8OPCdrum

9Ktonercartridge

10Ctonercartridge

11Mtonercartridge

12Ytonercartridge

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-10

2.Productspecicationanddescription

2.2.4.1.FeedingSection

Itisconsistsofabasiccassette,pickup/forward/retardrollerandpartsrelatedtopapertransferring.

1)Cassette(Tray1)

Thismodelhasacassettetypetray.

Ithasapaperexistencesensingfunction,paperarrangingfunction.

NOTE

Ifyoudonotadjusttheguide,itmaycausepaperregistration,imageskew ,orjammingofthepaper.

2)Pickuproller

Thisrollerhasfunctionssuchasapaperpickupfunction,paperfeedingfunction,andremovingelectronicstaticfunction.
Pickuprollerisdrivenbysolenoid.

2-11Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.4.2.TransferRoller

Thetransferrollerunitisassembledtotherearofthemachine.ThetransferrollerdeliversthetoneroftheOPCdrum
tothepaper .

2.2.4.3.DriveUnit

TheDriveunitisassembledtotherightframe.ItconsistsofaBLDCmotor,aclutch,andvariousgears.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-12

2.Productspecicationanddescription

2.2.4.4.FuserUnit

ThisunitconsistsofHeatRoller,aThermostat,andThermistor,etc.Itfusesthetonerthatwastransferredbythetransfer
rollerontothepaper,byapplyingheatandpressuretocompletefusingprocess.

1)Thermostat

Whenaheatlampisoverheated,aThermostatcutsoffthemainpowertopreventover-heating.

•ThermostatT ype:Non-ContacttypeThermostat

•ControlTemperature:195°C±5°C

2)Thermistor

Itisatemperaturedetectingsensor.

•TemperatureResistance:7kΩ(180°C)

3)Heatroller

Theheatrollertransferstheheatfromthelamptoapplyaheatonthepaper.

ThesurfaceofaheatrolleriscoatedwithT eon,sotonerdoesnotsticktothesurface.

4)Pressureroller

Apressurerollermountedunderaheatrollerismadeofasiliconresin,andthesurfacealsoiscoatedwithTeon.Whena
paperpassesbetweenaheatrollerandapressureroller,toneradherestothesurfaceofapaperandispermanentlyfused.

5)HalogenLamp

•V oltage:120V(115±5%)/220V:230±5%

•Capacity:850Watt±25W

2-13Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.4.5.LSU(LaserScannerUnit)

ItisthecorepartoftheLBP(LaserBeamPrinter)whichswitchesfromthevideodatareceivedtothecontrollertothe
electrostaticlatentimageontheOPCdrumbycontrollinglaserbeam,exposingOPCdrum,andturningprincipleofpolygon
mirror.TheOPCdrumisturnedwiththepaperfeedingspeed.TheHSYNCsignaliscreatedwhenthelaserbeamfromLSU
reachestheendofthepolygonmirror,andthesignalissenttothecontroller.ThecontrollerdetectstheHSYNCsignalto
adjusttheverticallineoftheimageonpaper.Inotherwords,aftertheHSYNCsignalisdetected,theimagedataissentto
theLSUtoadjusttheleftmarginonpaper.Theonesideofthepolygonmirrorisonelineforscanning.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-14

2.Productspecicationanddescription

2.2.4.6.TonerCartridgesandImagingUnit

Byusingtheelectronicphotoprocess,theycreatesavisualimage.Thetonercartridgeconsistsofthesupplyrollerand
developingroller .TheimagingunitconsistsoftheOPCdrum,chargeroller,cleaningroller.

•DevelopingMethod:Nonmagneticsinglecomponentnon-contactingmethod

•Toner:Nonmagneticsinglecomponentpulverizedtypetoner

•Thelifespanoftoner(ISO19798pattern/A4standard)

-1.5K(K)/1K(CMY)

•Thelifespanofimagingunit

-Approx.16,000images.

•OPCCleaning:Collectthetonerbyusingcleaningblade

•Handlingofwastedtoner:Collectthewastedtonerinthecleaningframebyusingcleaningblade

•Classifyingdevicefortonercartridge:IDisclassiedbyCRUM

1OPCdrum

2DevelopingRoller

3SupplyRoller

4ChargeRoller

5CleaningRoller

2-15Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.2.5.Hardwareconguration

Co n n e ct ion D ia gr am o f

CLP-3 6 0 / 3 6 5 (W)

HVP S

US B

S MPS

WASTE
TONER

FRONT
COVER

REAR

COVER

A
C

FUSER

AC

FU SE R

000000000000000000000000

000000000000000000000000

000000000000000000000000

ERASER

1

2

1
2

220V/

110V

TEMUJ IN-C

MAIN

SMPS Powe r

123456789

1011121314

LSU

1
2

3
4

5

P -MOTOR

1

2
3
4

5
6

7
8
9

LD

1
2

3
4

5
6
7

8
9

10

MT

BLDC

OP E

LAN

(W model only )

W-LAN Mod ule

(W Mo del o nly)

EXIT

Sen sor

CO NNEC TION

ITB

Clutch

DEVE
Clutch

REGI / EMP TY

SENSO R

CL

nCRU M/

OPC KEY

1

2
3
4

5
6

7
8
9

10
11

12
13
14

15
16

17
18
19

20
21

22
23
24

CONNECTION

12345

6

CTD

PICKUP

Clutch

ITB HOME

Sen sor

1
2

3
4

5

CL

CL

DEVE HOME

Sens or

REGI

Clutch

CL

-
BLDC _C LK

nBLD C_MOTO R_ RE ADY
nBLD C_MOTO R_ EN

-
DGND
DGND

DGND
24VF

24VF

1
2

3
4

5
6
7

8
9

10

CN5

BLDC

24VF

-

THV_C LUTC H
DGND
DGND

1
2

3
4
5

CN12

T2 CLUTCH

CL

123456789

1011121314151617181920212223242526

27

CN10

HVPS / Waste / Eraser

CN1 / WLAN_SPI

3.3V

DGND
SC K
DGND

MISO
nINT_WLAN

-
nS S1_ WLAN
DGND

MOSI

3.3V_ P ull Up

1

2
3
4

5
6

7
8
9

10
11

DEV E_C LUTCH
ITB_C LUTC H
24VF

24VF
PICK UP_C LUTC H

RE GI_CLU TCH
DEV E_HO ME
3_3 V_S E NS O R

3_3 V_ITB_ HOME
nS EN S_ITB_ HOME

INNER _TE MP
DGND
CTD_ LED

ADC_C TD_S
5V_C TD

ADC_C TD_P
OUT_TE MP
SC L0_ CR UM

OP C_ KE Y
3_3 _CR UM

SD A0_CR UM
nS EN S_P _RE GI
DGND

nS EN S_P _E MRTY

1
2
3

4
5

6
7
8

9
10

11
12
13

14
15

16
17
18

19
20

21
22
23

24

CN11

CONNECTION

24VF
24VF

nDE V_EN

3.3V
nCO VE R_SW

PW M_DE V_DC
WAS TE_TX

PW M_DE V_AC
WAS TE_LE VE L
THV_RE AD

DGND
DGND

nS EN S_P _E XIT
PW M_DE V_VP P

-

PW M_MHV
PW M_THV

5V
PW M_ITHV
3_3V_S E NS O R

nTHV_E N
ITHV_RE AD

DEV_R E LAY3
DEV_R E LAY1
DEV_R E LAY2

ER AS E R_LAMP
DEV_R E LAY4

1
2

3
4
5

6
7

8

9
10

11
12

13
14
15

16
17

18
19
20

21
22

23
24
25

26
27

CN10

HVPS / Waste / Eras er

3_3 V_LSU
nHS YN C
DGND

VDO_1_ P
VDO_1_ N

DGND
nLDON _LS U
nS H_LS U1

LD_P OWE R

-

-
CLK_LS U_MOT
nRE AD Y_LSU

nLS U_MOT_ EN
DGND

24VA

1
2
3

4
5

6
7
8

9
10

11
12
13

14
15

16

CN6

SINGLE BEAM LSU

FUSE R_ ON

24VF

EN_R EALY_AC

24V_ON _OF F

DGND

5V_S MPS

5V_S MPS

DGND

24VA

24VA

24VA

DGND

DGND

DGND

123456789

1011121314

CN14

SMPS Powe r

PO WE R_ SW

OP _P OW ER_LE D

LED_ Y_EMP TY

LED_ M_E MPTY

LED_ C_ EMPTY

LED_ K_EMP TY

DGND

nKE Y_ECO

LED_ ECO

LED_ REA DY

LED_ ERR OR

LED_ WLAN

nKE Y_P RT_ SCR E EN

nKE Y_CANC EL

123456789

1011121314

CN4

OPE

FUS E R_THE RM1

FUS E R_TR_ BAS E
DGND

DGND

1

2
3

4

CN7

FUSER

OPE

123456789

1011121314

TheCLP-36xseriesElectricalCircuitSystemconsistsofthefollowing:

•Mainboard(Systemboard)

•OPEboard

•Connectionboard

•CTDboard

•CRUMJointboard

•SMPSboard

•HVPSboard

•WLANboard(Wirelessmodelonly)

DiagramoftheCLP-36xseriesElectricalCircuit

2.Productspecicationanddescription

CLX-330xserieshasasystemboardofintegratedenginecontroller,videocontroller.

Theenginecontrollercontrolsallmodulesrequiredtoprint,thatis,LSU,HVPS/SMPS,Fuser,Motoretc.Itcommunicates
withthevideocontrolblockinsideCPUforprinting.Andithastheinterfaceforallvideosyncsignaltoprintout
thevideodata.

ThevideocontrollerreceivesprintdatafromthehostthroughnetworkorUSBPort.Ittakesthisinformationandgenerates
printablevideobitmapdata.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-16

2.Productspecicationanddescription

Themainboardisadopted300MHzT emujin-CCPUthatisintegratedwithengine/videocontroller.IthastheSDRAM
internalmemory32MByte.

Circuitboardlocations

Thefollowingdiagramsshowthelocationsoftheprintercircuitboards:

2-17Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

Co nn e ction I/F Bo a rd

Ma in Bo a rd

Blo ck Diag ra m o f

CLP -360/365(W)

OP E P ane l & Displa y

LED & Keys

ITB HO ME se ns or

& Inne r TEMP .

LSU

Po lygon Moto r

LD Bããd

Te mu jin -C

ARM9 ÞÞ300 MHz

RAM c ontroller

(Imb edd ed 32 MB RAM)

GP IO

MAC

UAR T

I2C

S tep Motor

Ima ge Proc es sor

Loca l c ontroller

US B 2.0

ADC 5C H

P WM 8C H

LSU

controller

HP VC

P LL

EE PR OM

8KB/32 KB*

S erial

Flas h

2 MB/8 MB*

5p

14p

5p

9p

16p

SDA

SCL

nSS , MOSI, S CK,MISO

ITB c lutc h

DE VE c lutc h

DE VE HO ME se ns or

2p

3p

24p

2p

10p

BLDC

Motor

(MAIN)

US B DE VICE

4p

T2 c lutch

2p

CR UM Y

CR UM M

CR UM C

CR UM K

CR UM

J oint

&
Ou ter
TEMP

4p

4p

4p

4p

6p

Em pty s ens or

Re gi s ens or

6p

3p

3p

Wa ste Tone r

TX & R X

HVP S

T1

T2

CHAR GER

De ve S upp ly

De ve Bia s

De ve Dr.Bla de

27p

4p

Fron t Cove r op en

2p

EXIT s en so r

3p

OP C Ke y

2p

Re ar C ove r ope n

2p

S MPS

+24 V / +5V

Co ntrol S ignal

Fus er AC

14p

FUSE R

LAMP

The rmist or

2p

2p

P ickup clut ch

Re gi clutc h

2p

ER ASE R

2p

2p

CTD

5p

SPI

W-LAN

Module

11p

10 /100 LAN

*

RJ 45

14p

2.2.5.1.Mainboard

TheT emujin-Cchipisadoptedasthemainprocessor.Itsprocessspeedis300MHz.Itisintegratedenginecontroller,
videocontroller.

ThereisaSDRAM32MbyteintheTemujin-Cchip.

USBistheembeddedtypeandwirednetworksupports100Mfullduplex.

[Mainboarddiagram]

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-18

2.Productspecicationanddescription

[Mainboardimage]

•Connection

1LSUconnector

2Connectionboardconnector

3HVPSinterfaceconnector

4USBdeviceconnector

5Fuserthermistorinterfaceconnector

6OPEconnector

7MainBLDCMotorconnector

8T2Clutchconnector

9SMPSinterfaceconnector

10Wirednetworkconnector(Wmodelonly)

11Wirelessmoduleinterfaceconnector(Wmodelonly)

12Debuggerconnector(willbedeleted)

•Information

-PartCode
▪JC92-02485A(CLP-360/365Model)
▪JC92-02483A(CLP-360W/365WModel)

-PartName:PBA-MAIN

2-19Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.5.2.OPEboard

TheOPEboardreceivesinformationfromkeyinputandsendittothemainboard.ThemainboardcontrolstheLEDon
OPEboard.

[OPEcontrollerdiagram]

[OPEcontrollerimage]

•Information

-PartCode
▪JC92-02500A(CLP-360/365Model)
▪JC92-02501A(CLP-360W/365WModel)

-PBAName:PBA-OPE

•Connection

1InterfaceconnectortoMainboard

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-20

2.Productspecicationanddescription

2.2.5.3.Connectionboard

Thisboardconnectsbetweenthecluth/sensor/CRUMI/Fboardandthemainboard.

•Connection

1ITBClutch

2DEVEClutch

3ITBI/F

4DEVEHomeSensor

5CrumI/Fboard

6CTD

7Regi/EmptySenor

8RegiClutch

9PickupClutch

•Information

-PartCode:JC92-02489A

-PartName:PBA-CONNECTOR

2-21Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.2.5.4.CTD(ColorToneDensity)board

Thisboardisforcompensatingthecolortonedensity .

•Information

-PartCode:JC32–00014A

-PartName:SENSOR-CTD

•Connection

2.Productspecicationanddescription

1

INTERFACECONNECTORTOSYSTEMBOARD

(JC39-01798A,HARNESS-CTD)

2.2.5.5.CRUMJointboard

Thisboardisassembledtothefrontcoverinside.ItconnectsthesignalandpoweroftheCRUM,OPCvendersignaland
outertemperaturesensor.

•Information

-PartCode:JC92–02563A

-PartName:PBA-TONERCRUM

•Connection

1

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-22

InterfaceConnectortoMainBoard

(JC39-01719A,HARNESS-CRUMJOINT)

2.Productspecicationanddescription

2.2.5.6.WirelessLANboard(CLP-36xWonly)

TheWirelessLANModulesupports802.11b/g/n.ItcommunicateswithmainboardviaSPI.

•Information

-PartCode:JC92–02517A

-PartName:PBA-WNPC

•Connection

1InterfaceConnectortoMainboard

(JC39-01887A,FLA TCABLE-WLAN_C)

2-23Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.5.7.SMPS(SwitchingModePowerSupply)Board

TheSMPS(SwitchingModePowerSupply)BoardsupplieselectricpowertotheMainBoardandotherboardsthrougha
MainController .Thevoltageprovidedincludes+5V ,+24Vfroma110V/220Vpowerinput.

•Specication

GeneralInput/OutputV oltage

1)AC110V(110V~127V)

2)AC220V(220V~240V)

3)InputCurrent:4A(110V)/2A(220V)

4)OutputPower:58.2W

-DC5.1V:10.2W

-DC24V:48W

•Information

110V220V

PartCodeJC44–00213AJC44–00214A

PartNameSMSPV1SMPSV2

•Connection

1ACInlet

2Fuser_ACoutput

3Output_DC

◆

◆ ◆

Input/Outputconnector

ACInputConnector(CON1)

PINASSIGNPINNODescription

1AC_L

2AC_N

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-24

ACInput

2.Productspecicationanddescription

FuserACOutputConnector(CON2)

PINASSIGNPINNODescription

1AC_L

2AC_N

DCOutputConnector(CON3)

PINASSIGNPINNODescription

1GNDGround

2GNDGround

3GNDGround

4+24V+24Vpower

5+24V+24VPower

6+24V+24VPower

7GNDGround

8+5V+5VPower

9+5V+5VPower

10GNDGround

1124V_OFFSleepmode

12RELAYONFuserRelay

ACOutputforHeaterController

(Input)

1324VSMainPBA24VF

(Input)

14FuseronFuserOn

2-25Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.5.8.HVPSboard

HighV oltagePowerSupply(HVPS)boardgeneratesthehighvoltagesuchasMHV ,DEV ,Blade,SUPandTHV.

•Connection

•Information

1HVPSI/F

2W asteT oner

3RearCoverOpen

4Eraserlamp

5FrontCoverOpen

6PaperEXITsensor

-PartCode:JC44–00215A

-PartName:HVPS

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-26

2.Productspecicationanddescription

2.2.5.9.ElectricalPartsLocation

Sensors

No.DescriptionFunction

S1Photointerrupter(Regisensor)Paperdetection

S2Photointerrupter(Paperemptysensor)Paperdetection

S3CTDsensorColordensitysensing

S4ThermostatTemperaturedetection

S5ThermistorTemperaturedetection

S6Photointerrupter(Paperexitsensor)Paperdetection

S7CoveropensensorCoveropendetection

S8Photointerrupter(ITBbeltsensing)Beltrotationsensing

2-27Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

2.2.6.EngineF/WControlAlgorithm

2.2.6.1.Feeding

Iffeedingfromacassette,thedriveofthepickuprolleriscontrolledbycontrollingthesolenoid.Theon/offofthe
solenoidiscontrolledbycontrollingthegeneraloutputportortheexternaloutputport.Whilepapermoves,occurrence
ofJamisjudgedasbelow.

ItemDescription

JAM0•Afterpickingup,papercannotbeenteredbecausetopaperisnotfed.

•Afterpickingup,paperenteredbutitcannotreachtothefeedsensorinpredeterminedperiodof

time.duetoslip,etc.

•Afterpickingup,ifthefeedsensorisnoton,re-pickup.Afterre-pickingup,ifthefeedsensoris

notonaftercertaintime,itisJAM0.

•Eventhoughthepaperreachestothefeedsensor,thefeedsensordoesn’tbeON.

JAM1•Aftertheleadingedgeofthepaperpassesthefeedsensor,thetrailingedgeofthepapercannotpass

thefeedsensorafterpredeterminedperiodoftime.

•Aftertheleadingedgeofthepaperpassesthefeedsensor,thepapercannotreachtheexitsensor

afterpredeterminedperiodoftime.

*Thepaperexistsbetweenthefeedsensorandtheexitsensor.

JAM2Afterthetrailingedgeofthepaperpassesthefeedsensor,thepapercannotpasstheexitsensorpredetermined

periodoftime.

2.2.6.2.Transfer

Thechargingvoltage,developingvoltageandthetransfervoltagearecontrolledbyPWM(PulseWidthModulation).The
eachoutputvoltageischangeableduetothePWMduty.Thetransfervoltageadmittedwhenthepaperpassesthetransfer
rollerisdecidedbyenvironmentconditions.Theresistancevalueofthetransferrollerischangedduetothesurrounding
environmentortheenvironmentoftheset,andthevoltagevalue,whichchangesduetotheenvironments,ischanged
throughADconverter.Thevoltagevalueforimpressingtothetransferrollerisdecidedbythechangedvalue.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-28

2.Productspecicationanddescription

2.2.6.3.Fusing

Thetemperaturechangeoftheheatroller’ssurfaceischangedtotheresistancevaluethroughtheuseofathermistor.
TheMainBoardusestheresistancevalueoftheThermistorandconvertsittoavoltagevaluethroughtheuseofanAD
converter,thetemperatureisdecidedbasedonthevoltagevalueread.TheACpoweriscontrolledbycomparingthetarget
temperaturetothevaluefromthethermistor .Ifthevaluefromthethermistorisoutofcontrollingrangewhilecontrollingthe
fusing,theerrorstatedinthebelowtableoccurs.

•OpenHeatError

Whentheengineoperatesthewarm-upprocess,ifthetemperatureofthexingunitisnothigherthanaspecied
temperature,theenginedenesOpenHeatError.Whenthiserrorisdetected,theenginestopsallfunctionsandkeeps
theerrorstate.Also,theengineinformstheerrorstatusofthemainsystem,soitcantakeappropriateaction;andthen
theerrormessageisdisplayedatLCDwindoworLEDinformingtheerrorstatusoftheuser.

•LowHeatError

Whentheengineisatstand-by ,printingorwarm-upmode,ifthetemperatureofthexingunitislowerthanthe
speciedtemperatureateachstateandthelowertemperaturestateismaintainedduringthespeciedtime,theengine
denesLowHeatError.Whenthiserrorisdetected,theenginestopsallfunctionsandkeepsitattheerrorstate.Also,
theengineinformstheerrorstatusofthemainsystem,soitcantakeappropriateaction;andthentheerrormessage
isdisplayedatLCDwindoworLEDinformingtheerrorstatusoftheuser.

•OverHeatError

Foroverallenginestate,ifthetemperatureofthexingunitishigherthanthespeciedtemperatureandthetemperature
stateisdetectedforaspecicduration,thentheenginedenesOverHeatError.Whenthiserrorisdetected,theengine
stopsallfunctionsandkeepsitattheerrorstate.Also,theengineinformstheerrorstatusofthemainsystem,soit
cantakeappropriateaction;andthentheerrormessageisdisplayedatLCDwindoworLEDinformingtheerror
statusoftheuser.

2.2.6.4.LSU

LSUreceivestheimagedatafromPVCorHPVCandmakethelatentimageonOPCsurface.Itusesthesinglebeam,
LD.TheerrorsrelatedtoLSUareasfollows:

•ByLready

Whentheprintingisstarted,theenginedrivesthepolygonmotorofLSU.Afterthespeciedtimeiselapsed,ifthe
motorisnotinareadystatus,theenginedetectstheerrorthatthepolygonmotorisnotinareadystatus.Ifthiserror
happens,theenginestopsallfunctionsandkeepsitattheerrorstate.Also,theengineinformstheerrorstatusofthe
mainsystemandtheerrormessageisdisplayedatLCDwindowtoinformtheerrorstatusoftheuser.

•ByHsync

Whenthepolygonmotorisready,theLSUsendsoutthesignalcalledHsyncandusedtosynchronizewitheachimage
line.So,iftheenginedoesnotdetectconsecutivelythesignalforaxedtime,itdenestheHsyncError.Ifthiserror
happens,theenginestopsallfunctionsandkeepsitattheerrorstate.Also,theengineinformstheerrorstatusofthe
mainsystemandthentheerrormessageisdisplayedatLCDwindowtoinformtheerrorstatusoftheuser .LSUError
Recovery:IftheLReadyorHsyncerrorhappens,thepaperisexitedbeforetheerrorcodeisinitiated.Theenginemode
ischangedtorecoverymodeandtheengineinformsthemainsystemoftheenginemode.Andtheenginechecksthe
LSUerror.Iftheerrordoesn’thappen,theprintingjob.

2-29Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.2.7.SoftwareDescriptions

P rin te r /MFP

HOS T

S o ftw are

Driv er

Web-ba s ed

Applic a tion

S ta n d -a lo n e

Applic a tion

Fi rm wa re

Applic a tion

(Em ulatio n )

Ker n e l

2.2.7.1.Softwaresystemoverview

Thesoftwaresystemofthismodelisconstructedwith

•HostSoftwarepartthattheapplicationsoftwareoperatedinWindowandW ebEnvironment

•FirmwarepartsthatisaEmbeddedsoftwarecontrolsprintingjob.

2.2.7.2.Architecture

2.Productspecicationanddescription

HostSoftwareismadeupof

1)GraphicUserInterfaceoffersthevariouseditingfunctionstouserinHost.

2)DrivertranslatesthereceiveddocumenttoaPrintingCommandlanguagewhichprintercanunderstandandtransfers
datatospooler .

3)Stand-aloneApplicationoffersthevariousprintingapplicationsuchasEasyPrinterManager,PrinterStatusinWindow
system.

4)Web-based-ApplicationoffersthesamefunctionsasStand-aloneApplicationinWebenvironment.

Firmwareismadeupof

1)Application(Emulation)thatisainterpretertranslatesdatareceivedfromHosttoaprintinglanguage(PCL,PS,GDI,
etc.)tobeabletomaketheusertotakesameoutputasoriginallyonewhatcomposedinHost.

2)KernelcontrolsandmanagethewholeprocedureincludingControlowandPrintingJobbeforetransferringtoEngine
system.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-30

2.Productspecicationanddescription

Drive r

- PCL3, P S 3

Web-bas ed

- Doc ume nt Managem ent

S ys tem

- Network Ad minis tra tion

- S tatus Monitor

- Re mote Co ntrol P ane l

S ta n d -a lo n e

- P rinte r S etting Utility

- Network Ad minis tra tion

- S tatus Monitor

Q

Q

p

p

s

s

uu

N

N

p

p

o

o

jj

u

u

p

p

s

s

Netw o rk

Interfa c e

Applic atio n

KERNEL

Applic atio n

(Em ulatio n )

- P CL

- P S 3

Eng ine

US B

Ho s t Firmware

2.2.7.3.DataandControlFlow

TheaboveBlockDiagramisexplainedthat:

HostSideismadeupof

1)DriverthatisWindowsapplicationsoftwaretranslateprinteddatatooneofprinterlanguageandcreatespoolerle.

2)Web-basedApplicationthatofferavariousprinteradditionalfunctions,managementofprintingjob,printer
administration,StatusmonitortomonitoringtheprinterstatusbyrealtimeinW eb,independentenvironmentonOS.

3)Stand-aloneApplicationthatisasimilarWindowsoftwareassameasabove2.

4)PortMonitorthatmanagesthenetworkcommunicationbetweenspoolerandNetworkInterfaceCard,orvarious
additionalapplicationandNetworkInterfaceCard,(thisis,atrst,makecommunicationlogicalport,managethedata,
transferthemfromspoolertonetworkport,andoffertheresultofprinting).

FirmwareSideismadeupof

1)NetworkInterfaceCardisthatrelaythecommunicationbetweenHostandkernelusingvariousnetworkprotocol.

2)Kernelisthatmanagestheowcontrolofemulationprocedure,receivingdatafromHostorNetworkcardandprinting
withengine&renderingjob.

2-31Copyright©1995-2013SAMSUNG.Allrightsreserved.

2.Productspecicationanddescription

3)Emulationisthatinterpretsthevariousoutputdatafromselectedemulation.

4)Engineisthatprintsrenderedbit-mapdatatopaperwithrequiredsizeandtypebyKernel.

Andthen,forJobSpoolingfunctionforMulti-User,Multi-PrintingthatisoccurredinNetworkprintingandvarious
additionalprintingfunctions,thisKernelusemax.10Queuingsystemsinamemory.

InPrinting,thetwoproceduresare

1)CaseofusingUSBPort

•AfteruserstarttoprintthewanteddocumenttoPCLstringorcompressedGDIbit-mapdata,theDrivertranslates
theallgraphicdataoftheclientPCandsenddatatohostspooler.Andthenthespoolersendsthedatastreamto
theprinterviaUSBport.

•KernelreceivesthisdatafromHost,andthenselectemulationttodataandstartselectedone.Afteremulationjob
end,Kernelsendstheoutputbit-mapdatatoEngineusingPrinterVideoController(byclocktypeforLSU).

•Engineprintthereceiveddatatorequiredpaperwiththesequentialdevelopingprocess.

2)CaseofusingNetwork

•AfteruserstarttoprintthewanteddocumenttoPCLstringorcompressedGDIbit-mapdata,Drivertranslatethe
allgraphicdataofitandsenddatatohostspooler.

•Ifso,Portmonitormanagingnetworkportreceivesdatafromspoolerandsendsadatastreamtothemainboard.

•NetworkinterfacecardreceivesitandsendtoKernelpart.

•KernelreceivesthisdatafromHost,andthenselectemulationttodataandstartselectedone.Afteremulationjob
end,Kernelsendstheoutputbit-mapdatatoEngineusingPrinterVideoController(byclocktypeforLSU).

•Engineprintthereceiveddatatorequiredpaperwiththesequentialdevelopingprocess.

Copyright©1995-2013SAMSUNG.Allrightsreserved.2-32

3.DisassemblyandReassembly

3.DisassemblyandReassembly

3.1.Precautionswhenreplacingparts

3.1.1.Precautionswhenassemblinganddisassembling

•UseonlyapprovedSamsungspareparts.Ensurethatpartnumber,productname,anyvoltage,currentortemperature

ratingarecorrect.Failuretodosocouldresultindamagetothemachine,circuitoverload,reorelectricshock.

•Donotmakeanyunauthorizedchangesoradditionstotheprinter,thesecouldcausetheprintertomalfunctionand

createelectricshockorrehazards.

•Takecarewhendismantlingtheunittonotewhereeachscrewgoes.Thereare19differentscrews.Useofthewrong

screwcouldleadtosystemfailure,shortcircuitorelectricshock.

•DonotdisassembletheLSUunit.Onceitisdisassembleddustisadmittedtothemirrorchamberandwillseriously

degradeprintquality.Therearenoserviceablepartsinside.

•Regularlychecktheconditionofthepowercord,plugandsocket.Badcontactscouldleadtooverheatingandrfe.

Damagedcablescouldleadtoelectricshockorunitmalfunction.

3.1.2.PrecautionswhenhandlingPBA

StaticelectricitycandamageaPBA,alwaysusedapprovedanti-staticprecautionswhenhandlingorstoringaPBA.

•PrecautionswhenmovingandstoringPBA

1)PleasekeepPBAinaconductivecase,anti-staticbag,orwrappedinaluminumfoil.

2)DonotstoreaPBAwhereitisexposedtodirectsunlight.

•PrecautionswhenreplacingPBA

1)Disconnectpowerconnectorsrst,beforedisconnectingothercables.

2)Donottouchanysolderedconnections,connectorterminalsorotherelectronicpartswhenhandlinginsulatedparts.

•PrecautionswhencheckingPBA

1)BeforetouchingaPBA,pleasetouchothergroundedareasofthechassistodischargeanystaticelectricalcharge
onthebody .

2)TakecarenottotouchthePBAwithyourbarehandsormetalobjectsasyoucouldcreateashortcircuitorgetan
electricshock.TakeextracarewhenhandlingPBAswithmovingpartsttedsuchassensors,motorsorlampsas
theymaygethot.

3)Takecarewhentting,orremoving,screws.Lookoutforhiddenscrews.Alwaysensurethatthecorrectscrewis
usedandalwaysensurethatwhentoothedwashersareremovedtheyarerettedintheiroriginalpositions.

3-1Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.DisassemblyandReassembly

3.1.3.ReleasingPlasticLatches

Manyofthepartsareheldinplacewithplasticlatches.Thelatchesbreakeasily;releasethemcarefully.

Toremovesuchparts,pressthehookendofthelatchawayfromtheparttowhichitislatched.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-2

3.DisassemblyandReassembly

3.2.Screwsusedintheprinter

Thescrewslistedinthetablebelowareusedinthisprinter .Pleaseensurethat,whenyoudisassembletheprinter,youkeep
anoteofwhichscrewisusedforwhichpartandthat,whenreassemblingtheprinter,thecorrectscrewsareusedinthe
appropriateplaces.

NOTE

ThislistisbasedonCLP-365W.So,thislistmaydifferfromyourmachinedependingonitsmodel.

PartsCodeLocationDescriptionQty

6003-000196FRAME-MAINSCREW-T APTYPE;PWH,+,B,M3,L10,NIPL T,SWRCH18A11

6003-000269FRAME-MAINSCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-13

6003-000196FUSERSCREW-TAPTYPE;PWH,+,B,M3,L10,NIPL T,SWRCH18A5

6003-000282FUSERSCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-2

6003-000152FRAME

BASE-PAPER
PATH

6003-000282FRAME

BASE-PAPER
PATH

6003-000196FRAMESCREW-T APTYPE;PWH,+,B,M3,L10,NIPL T,SWRCH18A5

6003-000269FRAMESCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-43

6003-000301FRAMESCREW-T APTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A1

6003-000269FRAME-SUB_LEFTSCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-26

6003-000269FRAME-SUB_FRONT SCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-1

6003-000196FRAME-SUB_CTDSCREW -TAPTYPE;PWH,+,B,M3,L10,NIPL T ,SWRCH18A2

6003-000269FRAME-SUB

RIGHT

6002-000440DRIVESCREW-T APPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A3

6003-000269DRIVESCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-8

6003-000282LSUSCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-5

6003-000196COVER-FRONTSCREW-T APTYPE;PWH,+,B,M3,L10,NIPL T,SWRCH18A5

6003-000196COVER-REARSCREW-TAPTYPE;PWH,+,B,M3,L10,NIPL T,SWRCH18A2

SCREW-T APTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,-1

SCREW-T APTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-4

SCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-24

6003-000264COVER-TOPSCREW-T APTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,-2

6003-000196ETCSCREW-TAPTYPE;PWH,+,B,M3,L10,NIPL T ,SWRCH18A4

6003-000269COVER-TOPSCREW-T APTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-2

6003-000269COVER-REARSCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-4

3-3Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.3.Replacingthemaintenanceparts

3.3.1.ITBUnit

3.DisassemblyandReassembly

1.Openthefrontcover .

2.RemoveYMCKtonercartridgesandwastetoner

container.

3.Removetheimagingunit.

5.Opentherearcover.ReleasetheFRAME-TRANSFER

fromthelefthole.

6.Pulldownthebothlevers.

4.UnplugtheITBconnectorfromthetop-right.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-4

3.DisassemblyandReassembly

7.RemovetheITBUnitwhileholdingitshandle,and
pullingindirectionofarrow.

3-5Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.3.2.FuserUnit

3.DisassemblyandReassembly

1.Opentherearcoverdoor.

2.Removetherearcoverafterremoving4screws.

3.Removetherightcover.

4.Unplug2connectorsfromtheSMPSboardandmain

board.

5.Remove4screws.Andthenremovethefuserunit.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-6

3.DisassemblyandReassembly

3.3.3.Transfer(T2)roller

1.Opentherearcoverdoor.Releasethe
FRAME-TRANSFERfromtheleftholeby
pullingittothedirectionofarrow.

2.PushandreleasetheFRAME-TRANSFER.

3.3.4.Pickuproller

1.Removethecassette.Seethebottomofthemachine.

2.Releasethestopperfromtheshaft.Movetheright

HOUSING-PICKUPtotheright.

3.Removethepickuprubber.

3-7Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.4.ReplacingthemainSVCparts

NOTE

Beforeservice,removealltonercartridgesandwastetonercontainer.

3.4.1.Cover

3.DisassemblyandReassembly

1.Opentherearcoverdoor.

2.Removetherearcoveafterremoving4screws.

3.Releasetherightcover.

4.Releasetheleftcover .

5.UnplugtheOPEconnectorfromthemainboard.

Remove2screws.Andliftupthetopcover.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-8

3.DisassemblyandReassembly

3.4.2.HVPSboard

1.Removetheleftcover.(Referto3.4.1)

2.Remove5screws.Releasethelock.Andreleasethe

HVPSboard.

3.4.3.LSU

1.Removethecassette.Standthemachinetoseethe
bottom.

3.UnplugallconnectorsfromtheHVPSboard.

2.Remove3screws.Unplugtheatcable.Andrelease

theLSU.

3-9Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.4.4.FRAMEBASE-PAPERPATH

3.DisassemblyandReassembly

1.Removetherightcover.

2.UnplugtheconnectorfromthePBA-CONNECTOR.

Removethemainboardafterremoving4screwsand
connectors.

3.Remove4screwfromthebottomofthemachine.

4.RemovetheFRAME-TRANSFER.

5.RemovetheFRAMEBASE-P APERP A THafter

removing2screws.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-10

3.DisassemblyandReassembly

3.4.5.RegiclutchandPickupsolenoid

1.RemovetheFRAMEBASE-P APERPA TH.(Referto

3.4.4)

2.Releasetheregi.clutchafterremovingthe
WASHER-PLAIN.

3.Remove4gears.

3.4.6.FeedsensorandEmptysensor

1.RemovetheFRAMEBASE-P APERPA TH.(Referto

3.4.4)

2.RemovetheCOVER-PICKUP .

4.Releasethepickupsolenoidafterremoving1screw.

3.ReleasetheEmptysensorandFeedsensor .

3-11Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.DisassemblyandReassembly

3.4.7.Mainboard

1.Removetherightcover.(Referto3.4.1)2.Unplugallconnector.Remove4screws.Andremove
themainboard.

3.4.8.SMPSboard

1.Removetherightcover.(Referto3.4.1)

2.RemovetheSMPScoverafterremoving2screws.

3.UnplugallconnectorsonSMPSboard.Remove2

screws.AndremovetheSMPSboard.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-12

3.DisassemblyandReassembly

3.4.9.CamSolenoid

1.Removetherightandtopcover .(Referto3.4.1)

2.RemovetheCamSolenoidcoverafterremoving1

screw.

3.ReleasetheCamSolenoid.

3-13Copyright©1995-2013SAMSUNG.Allrightsreserved.

3.4.10.MainDriveUnit

3.DisassemblyandReassembly

1.Removetherightcover.(Referto3.4.1)

2.Removethemainboard.(Referto3.4.7)

3.Remove2screws.

4.RemovetheHolder-ClutchandHolder-Gearafter

removing4screws.

5.Remove4screwsand2gearsinsidetherightframe.

6.ReleasetheMainDriveUnit.

Copyright©1995-2013SAMSUNG.Allrightsreserved.3-14

4.AlignmentandTroubleshooting

v

v

w

w

xx

y

y

{

{

z

z

4.AlignmentandTroubleshooting

4.1.AlignmentandAdjustments

Thischapterdescribesthemainfunctionsforservice,suchastheproductmaintenancemethod,thetestoutputrelatedto
maintenanceandrepair,Jamremovingmethod,andsoon.Itincludesthecontentsofuserguide.

4.1.1.Controlpanel

NOTE

•Thiscontrolpanelmaydifferfromyourmachinedependingonitsmodel.Therearevarioustypesofcontrolpanels.

1T onerLEDShowsthestatusofthetoner .

2EcoTurnintoecomodetoreducetonerconsumptionandpaperusagewhen

pc-printingonly .

3WPS

(CLP-36xWonly)

4-1Copyright©1995-2013SAMSUNG.Allrightsreserved.

Conguresthewirelessnetworkconnectioneasilywithoutacomputer.

•Manualprint

•Pressthisbuttoneachtimeyouloadasheetofpaperinthetrayif

youhaveselectedManualFeederforSourceinyourprinterdriver.

4.AlignmentandTroubleshooting

3Printscreen

(CLP-36xonly)

•Printsthescreen

•PressthisbuttonandthegreenLEDwillstartblinking.Ifyouwant

toprintonlytheactivescreen,releasethebuttonwhenthegreen
LEDstopsblinking.Ifyouwanttoprintthewholescreen,release
thebuttonwhileit’sblinking.

•Manualprint

-Pressthisbuttoneachtimeyouloadasheetofpaperinthetray

ifyouhaveselectedManualFeederforSourceinyourprinter
driver.

NOTE

-PrintScreencanonlybeusedintheWindowsandMacintosh

operatingsystems.

-Y oucanonlyusethisfunctionwithUSB-connectedmachine.

-Whenprintingtheactivewindow/wholemonitorscreenusingthe

printscreenbutton,themachinemayusemoretonerdependingon
whatisbeingprinted.

-Y oucanonlyusethisfunctionifthemachine’sEasyPrinterManager

programisinstalledifyouareamacintoshOSuser,youneedto
enableScreenPrintSettingsfromtheEasyPrinterManagertouse
thePrintScreenfeature.

4CancelYoucanstopanoperationatanytime.Y oualsocandothefollowingfunctions.

•Congurationsheet

•Pressandholdthisbuttonforabout2secondsuntilthegreenLED

blinksslowly,andrelease.

•Printseventlogreport/usagecounter

•Pressandholdthisbuttonforabout4secondsuntilthegreenLED

blinksquickly,andrelease.

•Printssuppliesinforeport

•Pressandholdthisbuttonforabout6secondsuntilthegreenLED

on,andrelease.

5Power/W akeUpY oucanturnthepowerofforwakethemachineupfromthesleepmodewith

thisbutton.

6StatusLEDShowsthestatusofyourmachine

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-2

4.AlignmentandTroubleshooting

4.1.2.UnderstandingthestatusLED

ThecoloroftheLEDindicatesthemachine'scurrentstatus.

NOTE

•SomeLEDsmaynotbeavailabledependingonmodelorcountry.

•T oresolvetheerror,lookattheerrormessageanditsinstructionsfromthetroubleshootingpart.

•Y oualsocanresolvetheerrorwiththeguidelinefromthecomputers’sSamsungPrintingStatuswindow.

LEDStatusDescription

Status

TonerLEDOrange

OffThemachineisoff-lineorsavemode.

Green

Blinking•Themachineisreceivingdatafromthecomputer.

•Themachineisprintingdata.

On•Themachineison-lineandcanbeused.

BlinkingThemachineisonmanualprintingormanualduplexprinting. Red

On•Thecoverisopened.Closethecover.

•Thereisnopaperinthetraywhenreceivingorprintingdata.Load

paperinthetray.

•Themachinehasstoppedduetoamajorerror.

Orange

BlinkingUpgradingrmware.

OnApaperjamhasoccurred.

BlinkingSmallamountoftonerisleftinthecartridge.Theestimatedcartridgelifeof

tonerisclose.Prepareanewcartridgeforreplacement.Y oumaytemporarily
increasetheprintingqualitybyredistributingthetoner .

On•Atonercartridgehasalmostreacheditsestimatedcartridgelife.Itis

recommendedtoreplacethetonercartridge.

•Thetonercartridgeisnotinstalledorthewrongtonercartridgeis

installed.

OffAlltonercartridgesareatnormalcapacity.

WPSLEDBlue

BlinkingThemachineisconnectingtoawirelessnetwork.

OnThemachineisconnectedtoawirelessnetwork.

OffThemachineisdisconnectedfromawirelessnetwork.

OnThemachineisinpowersavemode. PowerLEDBlue

OffThemachineisinreadymodeorthemachine’spowerisoff.

OnEcomodeison. EcoGreen

OffEcomodeisoff.

*Estimatedcartridgelifemeanstheexpectedorestimatedtonercartridgelife,whichindicatestheaveragecapacityof
print-outsandisdesignedpursuanttoISO/IEC19798.Thenumberofpagesmaybeaffectedbyoperatingenvironment,
percentageofimagearea,printinginterval,graphics,mediaandmediasize.Someamountoftonermayremaininthe
cartridgeevenwhenredLEDisonandtheprinterstopsprinting.

**SomeLEDsmaynotbeavailabledependingonmodelorcountry.

4-3Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.1.3.Clearingpaperjams

NOTE

Toavoidtearingthepaper,pullthejammedpaperoutslowly
andgently .

Intray1

4.AlignmentandTroubleshooting

1)Takeoffthecassette.

2)Removethejammedpaperbygentlypullingitstraight

out.

3)Reinstallthecassette.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-4

4.AlignmentandTroubleshooting

0

0

Insidethemachine

CAUTION

Thefuserareaishot.Takecarewhenremovingpaper
fromthemachine.

1)Opentheexittopcover.

2)Removethejammedpaperbygentlypullingitstraight
out.

4)Opentherearcoverdoor.

5)OpentheFRAME-TRANSFER.

3)Closetheexittopcover.

Ifyoudonotseethepaperinthisarea,stopandgoto
nextstep:

6)Removethejammedpaperbygentlypullingitstraight
out.

4-5Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

7)ClosetheFRAME-TRANSFER.8)Closetherearcoverdoor.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-6

4.AlignmentandTroubleshooting

1 High 3

2 High 2
3 High 1

4 Nor m al

0

4,000 m

(13,123 ft)

3,000 m

(9,842 ft)

2,000 m

(6,561 ft)

1,000 m

(3,280 ft)

4

3

2

1

4.1.4.Usefulmenuitemforservice

1)Altitudeadjustment

Printqualityisaffectedbyatmosphericpressure,whichisdeterminedbytheheightofthemachineabovesealevel.The
followinginformationwillguideyouonhowtosetyourmachineforthebestprintquality.

Beforeyousetthealtitudevalue,determinethealtitudewhereyouare.

YoucansetthealtitudevaluefromDeviceSettingsinSamsungEasyPrinterManagerprogram.

•ForWindowsandMacintoshusers,yousetfromSamsungEasyPrinterManager>Switchtoadvancedmode

>DeviceSettings.

NOTE

•Ifyourmachineisconnectedtothenetwork,youcansetthealtitudeviaSyncThru™WebService.

4-7Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

4.1.5.PeriodicDefectiveImage

Ifanimagedefectsappearsatregularintervalsontheprinted-paper,itisduetoafaultyordamagedroller.Refertothetable
belowandchecktheconditionoftheappropriateroller .

RollerPeriod(mm)PhenomenonDefectivepart

1PressureRoller50.3mmBackground

2HeatRoller86.4mmBlackspotandimageghost

3ChargingRoller37.7mmBlackSpotandlineandperiodicband

4OPCDrum188.5mmWhiteandBlackSpots

5DevelopingRoller26.0mmWhitespot,Horizontalblackband

6SupplyRoller47.5mmPeriodicBandbylittledifferenceofdensity

7TransferRoller54.64mmGhost,DamagedimagebyabnormaltransferTransferroller

FuserUnit

TonerCartridge

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-8

4.AlignmentandTroubleshooting

4.1.6.Usefulmanagementtools

4.1.6.1.UsingSamsungEasyPrinterManager(WindowsandMacintoshonly)

NOTE

•Thisfeaturemaynotbeavailabledependingonmodeloroptionalgoods.

•A vailableforWindowsorMacintoshOSusersonly.

•ForWindows,InternetExplorer6.0orhigheristheminimumrequirementforSamsungEasyPrinterManager.

SamsungEasyPrinterManagerisanapplicationthatcombinesSamsungmachinesettingsintoonelocation.Samsung
EasyPrinterManagercombinesdevicesettingsaswellasprintingenvironments,settings/actionsandlaunching.Allof
thesefeaturesprovideagatewaytoconvenientlyuseyourSamsungmachine.SamsungEasyPrinterManagerprovidestwo
differentuserinterfacesfortheusertochoosefrom:thebasicuserinterfaceandtheadvanceduserinterface.Switching
betweenthetwointerfacesiseasy:justclickabutton.

UnderstandingSamsungEasyPrinterManager

Toopentheprogram:

•ForWindows,SelectStart>ProgramsorAllPrograms>SamsungPrinters>SamsungEasyPrinterManager>

SamsungEasyPrinterManager.

•ForMacintosh,OpentheApplicationsfolder>Samsungfolder>SamsungEasyPrinterManager.

TheSamsungEasyPrinterManagerinterfaceiscomprisedofvariousbasicsectionsasdescribedinthetablethatfollows:

NOTE

Thescreenshotmaydifferdependingonoperatingsystemyouareusing.

4-9Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

NoAreaDescription

1PrinterListTheprinterlistdisplaystheinstalledprintericonsonyourcomputer.

2PrinterInformationThisareagivesyougeneralinformationaboutyourmachine.Y oucancheck

information,suchasthemachine’smodelname,IPaddress(orPortname),
andmachinestatus.

NOTE

Troubleshootingbutton:ThisbuttonopensTroubleshootingGuidewhenan
erroroccurs.Y oucandirectlyopenthenecessarysectionintheuser’sguide.

3ApplicationInformationIncludeslinksforchangingtotheadvancedsettings,preference,help,and

about.

4QuicklinksDisplaysQuicklinkstomachinespecicfunctions.Thissectionalsoincludes

linkstoapplicationsintheadvancedsettings.

5ContentsAreaDisplaysinformationabouttheselectedmachine,remainingtonerlevel,

andpaper.Theinformationwillvarybasedonthemachineselected.Some
machinesdonothavethisfeature.

6OrderSuppliesClickontheOrderbuttonfromthesupplyorderingwindow .Y oucanorder

replacementtonercartridge(s)fromonline.

Advancedsettingsuserinterfaceoverview

Theadvanceduserinterfaceisintendedtobeusedbythepersonresponsibleformanagingthenetworkandmachines.

•DeviceSettings

Youcancongurevariousmachinesettingssuchasmachinesetup,paper,layout,emulation,network,andprint
information.

•AlertSettings

Thisismenuincludessettingsrelatedtoerroralerting.

-PrinterAlert:Providessettingsrelatedtowhenalertswillbereceived.

-EmailAlert:Providesoptionsrelatingtoreceivingalertsviaemail.

-HistoryAlert:Providesahistoryofdeviceandtonerrelatedalerts.

•JobAccounting

Providesqueryingofquotainformationofthespeciedjobaccountinguser .Thisquotainformationcanbecreatedand
appliedtodevicesbyjobaccountingsoftwaresuchasSyncThru™orCounThru™adminsoftware.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-10

4.AlignmentandTroubleshooting

4.1.6.2.UsingSamsungPrinterStatus(Windowsonly)

TheSamsungPrinterStatusisaprogramthatmonitorsandinformsyouofthemachinestatus.

NOTE

•TheSamsungPrinterStatuswindowanditscontentsshowninthisuser’sguidemaydifferdependingonthemachine
oroperatingsysteminuse.

•Checktheoperatingsystem(s)thatarecompatiblewithyourmachine.

SamsungPrinterStatusoverview

Ifanerroroccurswhileoperating,youcanchecktheerrorfromtheSamsungPrinterStatus.SamsungPrinterStatusis
installedautomaticallywhenyouinstallthemachinesoftware.

YoucanalsolaunchSamsungPrinterStatusmanually.GotothePrintingPreferences,clicktheBasictab>Printer
Statusbutton.

TheseiconsappearontheWindowstaskbar:

IconMeanDescription

NormalThemachineisinreadymodeandexperiencingnoerrorsorwarnings.

WarningThemachineisinastatewhereasofterrorhasoccurred.Forexample,atonerlowstatus,

whichmayleadtotoneremptystatus.

ErrorThemachinehasatleastoneharderror,suchasoutofpaper,fusererror,etc.Machine

doesnothaveabilitytocometoreadywithoutcustomerintervention.

1TonerLevelYoucanviewtheleveloftonerremainingineachtonercartridge.Themachine

andthenumberoftonercartridge(s)shownintheabovewindowmaydiffer
dependingonthemachineinuse.Somemachinesdonothavethisfeature.

2AlertSettingsSelectthesettingsyouwantfromtheoptionswindow.

3OrderSuppliesY oucanorderreplacementtonercartridge(s)fromonline.

4TroubleshootingYoucandirectlyopenthetroubleshootingsectionintheuser’sguide.

5CloseClosethewindow.

4-11Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

4.1.6.3.UsingSyncThruWebService(SWS)

SWSisanembeddedwebserverinthemachine.Thiswebserverinformsyouofmachineconguration,version,statusand
allowsyoutocustomizethemachine’ssettings.Youcancontactthisserverviawiredandwirelessnetworkusingyour
webbrowserintheremoteplace.

Connectingpreparations

•WiredorWirelessNetworkconnectionisestablished.

•Browser(Ex>InternetExplorer)ProgramonyourPCnetworkconnected

SWSoverview

SyncThruW ebService(SWS)

•acceptsHTTPrequestviaport80asnormalwebservers.

•providesinterfacetousersinformationofnetworkedprintersandallowtocongurethesettingofprinters.

•isabletoprovidemorecomplicatedoptionsthanLocalUIforprinterconguration.

ConnectionProcedure

1)OpentheWeb-browserandinputIPaddressofmachine.Click“Login”.

2)Log-inAdminMode.(ID:admin,PW:sec00000)

3)Selectpagestocheckthecongurationandcustomizethesettings.

CAUTION

Please,changeSWSDefaultIDandPasswordforsystemsecurityincaseofyourrstconnection.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-12

4.AlignmentandTroubleshooting

4.1.7.UpdatingFirmware

Thischapterincludesinstructionsforupdatingtheprinterrmware.Youcanupdatetheprinterrmwarebyusingone
ofthefollowingmethods:

•UpdatethermwarebyusingtheUSBport.

•UpdatethermwarebyusingtheNetwork.

4.1.7.1.UpdatethermwarebyusingtheUSBport

Upgradingpreparations

•usblist2.exe:Toolwhichsendsrmwaredatatoprinter.

•Firmwareletoupdate.

UpgradeProcedure

1)Turnthemachineoff.

2)ConnectUSBcabletoprinter.

3)Turnthemachineon.Checkiftheprinteristhereadystatus.

4)DragtheSWUPGRADE_ON.prnleanddropdownontheusblist2.exe.

5)Dragthermwareleanddropdownontheusblist2.exe.

Andthenrmwareupdatewillbestartedautomatically.

6)Whenupgradingiscompleted,machineisautomaticallyre-booting.

4-13Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.1.7.2.Updatethermwarebyusingthenetwork(CLP-36xWonly)

Upgradingpreparations

•WiredorWirelessNetworkconnectionisestablished.

•Firmwareletoupdate

UpgradeProcedure

1)OpentheWeb-browserandinputIPaddressofmachine.Click“Login”.

4.AlignmentandTroubleshooting

2)Log-inAdminMode.(ID:admin,PW:sec00000)

3)SelectMaintenancemenuandclick“upgradewizard”

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-14

4.AlignmentandTroubleshooting

4)Selectrmwareleusing“browser”buttonandpressnextbutton.

5)SyncThruwillcheckverifyrmwareleandcompareversionandpressnextbutton.

6)Machinestartsupgrading.SyncThruwillreturnhomepageafterupgradingiscompleted.

4-15Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.1.8.EDCprogram

TheEDCprogramcancheckthemachinestatusandperformvarioustesttoisolatethecauseofamalfunction.

1)HowtousetheEDCprogram

1)DownloadtheEDCprograminyourPC.

2)ConnecttheprintertothecomputerusingUSBcable.

3)Turnontheprinterandwaitfortheprintertonishinitializing.

4)StartEDCprogram.Pressthe“Menu”Button

4.AlignmentandTroubleshooting

5)ToexittheEDCMode,pressthe“Exit”button.

EDCmodemenu(EngineDiagnosticTest)

Code-SecDisplayedNameMeaning

100-0000MainBLDCMotorMainBLDCMotorisOn/Off

100-0001MainBLDCMotorSlowMainBLDCMotorSlow(50%speed)On/Off

100-0010MainBLDCMotorReadyDetectifMainBLDCMotorrunsatnormalspeed

100-0241WasteT onerLedWasteTonerLedOn/Off

100-0250WasteTonerFullSensorDetectifthewastetonerisfullornot.DisplayWasteTankFulladc

101-0010T1Pick-UpClutchEngagesdrivetopickupapaperfromtray1.

101-0050RegistrationClutchEngagesdrivetoregistartionrolls.

101-0201DevCamClutchRotateDevecam

101-0202DevRelay1Turnonthedeverelay1

101-0203DevRelay2Turnonthedeverelay2

101-0204DevRelay3Turnonthedeverelay3

101-0205DevRelay4Turnonthedeverelay4

101-0210ITBClutchEngagesdrivetoITBCleaningBlade

101-0231T2NipReleaseT2NipRelease

101-0260CoverOpenSensorCheckifthesetmaincoverisopenornot

102-0010T1PaperEmptySensorDetectwhenpaperisinTray1.

102-0360Regi.SensorDetectwhenapaperisatRegi.sensor .

102-0370ExitSensorDetectwhenapaperisatExit.sensor.

105-0032MHVBiasMHVbiasvoltageonatnormaldrivelevel

106-0037DevBiasDevbiasvoltageonatnormaldrivelevel

106-0038DevACBiasDevbiasACvoltageonatnormaldrivelevel

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-16

4.AlignmentandTroubleshooting

Code-SecDisplayedNameMeaning

107-0032THVBiasTHVplusbiasvoltageonatnormaldrivelevel

107-0033THV(-)BiasTHVminusbiasvoltageonatnormaldrivelevel

107-0080iTHV(+)BiasiTHVplusbiasvoltageonatnormaldrivelevel

107-0160EraseLamp1EraseLamp1

109-0000FuserTemperatureADetectswhatthetemperatureAisonfuser .

110-0000LSUMotor1RunReadyDetectsifLSUmotor1runsatnormalspeed.

110-0060LSUMotor1RunLSUMotor1On/Off

110-0111LSULDPowerLSULDPowerOn/OffwithnormalLDPower

111-0080IDSensorStartIDsensorsensingOn/Off

111-0090IDSensorCheckDisplayIDsensorreadingvalue

NOTE

AcronymsandAbbreviations

•DEVBias-DevelopingHighV oltageBias

•EDC-EmbeddedDiagnosticControl

•LD–LaserDiode

•LSU–LaserScanningUnit

•MHV-MainHighV oltage(ChargeV oltage)

•THV-TransferHighV oltage

4-17Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

Power On

Red LED on /
Error message
is displayed.

OPE LED

Green OK?

Print (test page)

Printing

quality is

nomal?

Refer to "Solution

of Image Problem"

See the troubleshooting
for error code

END

- No Power

- Power Module error

- Main PBA

OPE LED

ON?

4.2.Troubleshooting

4.2.1.Procedureofcheckingthesymptoms

Beforeattemptingtorepairtheprinterrstobtainadetaileddescriptionoftheproblemfromthecustomer.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-18

4.AlignmentandTroubleshooting

4.2.1.1.BasicCheckList

1)CheckthePower .

•Checkthatthepowerswitchisturnedon.

•Checkthatthepowercableispluggedintotheoutletandtheprinter.

•Checkthevoltageofthepoweroutlet.

2)ChecktheLEDofPanel.

•IsthereOPELEDON?

›Ifnotcheckpowercable,switchSMPSorMainboard.

•IstheabnormalLamp?

›ChecktheMainboardandcableharness.

3)CheckthePaperPath

•IsthereaPaperJam?

›Removeanypaperfragmentscaughtinthepaperpath.

•PaperJamoccursrepeatedlyataspecicpointinthePaperPath

›Openthefusercover,Jamclear.

›Dismantlethemachineandcarefullyinspecttheregionwherethejamoccurs.

(Especially,checkifpaperfragmentsarecaughtintheFuser

4)PrinttheInformationPage(Conguration).

•Tryprintingatestpagefromacomputer.

›Ifthereisanerrorcheckcablesanddriverinstallation.

5)CheckthePrintQuality.

•IsthereareaPrintQualityProblem?

›Refertoimagequalityproblemsection.

6)Checkconsumables(toneretc.).

•UsingthekeysprinttheTestPattern.

›Expectedlifeofvariousconsumableparts,comparethiswiththeguresprintedandreplaceasrequired

4-19Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

4.2.2.ErrorCodeandTroubleshooting

Messagesappearonthecontrolpaneldisplaytoindicatethemachine’sstatusorerrors.Refertothetablesbelowto
understandthemessages’andtheirmeaning,andcorrecttheproblem,ifnecessary .

NOTE

Somemessagesmaynotappearonthedisplaydependingontheoptionsormodels.

ErrorCodeErrorMessage

A1-1110Error#A1-1110TurnoffthenonPage4–21

A3-2210Error#A3-2210CallforservicePage4–21

A3-3312Error#A3-3312CallforservicePage4–22

A3-6110DeveHomeSensorErrorPage4–23

C1-2110PrepareT onerPage4–24

C1-2120ReplaceT onerPage4–24

C1-2411InstalltonerPage4–24

C1-2512NotcompatibleY ellowtonerPage4–25

C1-2514NotcompatibleY ellowtonerPage4–25

C1-2711Error:#C1-2711CallforServicePage4–25

C1-2712Error:#C1-2712CallforServicePage4–25

C1-3110PrepareT onerPage4–24

C1-3120ReplaceT onerPage4–24

C1-3411InstallT onerPage4–24

C1-3512NotcompatibleMagentatonerPage4–25

C1-3514NotCompatibleMagentatonerPage4–25

Troubleshooting
Page

C1-3711Error:#C1-3711CallforServicePage4–25

C1-3712Error:#C1-3712CallforServicePage4–25

C1-4110PrepareT onerPage4–24

C1-4120ReplaceT onerPage4–24

C1-4411InstallT onerPage4–24

C1-4512NotcompatibleCyantonerPage4–25

C1-4514NotcompatibleCyantonerPage4–25

C1-4711Error:#C1-4711CallforServicePage4–25

C1-4712Error:#C1-4712CallforServicePage4–25

C1-5110PrepareT onerPage4–24

C1-5120ReplaceT onerPage4–24

C1-5411InstallT onerPage4–24

C1-5512NotcompatibleBlacktonerPage4–25

C1-5514NotcompatibleBlacktonerPage4–25

C1-5711Error:#C1-5711CallforServicePage4–25

C1-5712Error:#C1-5712CallforServicePage4–25

C3-6110PreparenewImagingunitPage4–26

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-20

4.AlignmentandTroubleshooting

ErrorCodeErrorMessage

Troubleshooting
Page

C3-6120ReplacenewImagingunitPage4–26

C3-6410InstallImagingunitPage4–26

C3-6520Error:#C3-6520Dooropen/closePage4–26

C5-1110PreparenewTransferbeltPage4–27

C5-1120ReplacenewTransferbeltPage4–27

C5-1710TransferBeltErrorPage4–27

C5-3110PreparenewTransferrollerPage4–27

C5-3120ReplacenewTransferrollerPage4–27

C6-1110ReplaceFuserSoonPage4–28

C6-1120ReplacenewFuserunitPage4–28

C7-1131Replace/InstallWasteTonerT ankPage4–28

M1-1013PaperJaminTray1Page4–29

M1-5012PaperEmptyinTrayPage4–30

M2-1210PaperJaminsidemachinePage4–29

M3-1110PaperjaminexitareaPage4–30

M3-2130OutputbinfullRemovepaperPage4–31

S1-5221WirelessNetworkErrorPage4–31

S2-4110DooropenCloseitPage4–32

S2-4611TopdoorOpenorExitJAMPage4–32

S6-3123NetworkProblem:IPConictPage4–32

U1-2320Error#U1-2320TurnoffthenonPage4–33

U1-2330Error#U1-2330TurnoffthenonPage4–33

U1-2332Error#U1-2332TurnoffthenonPage4–33

U1-2340Error#U1-2340TurnoffthenonPage4–33

U2-6120Error#U2-6120TurnoffthenonPage4–34

U2-6140Error#U2-6140TurnoffthenonPage4–34

4-21Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

A1-1110

►Errormessage

Error#A1-1110Turnoffthenon

►Symptom

Themainmotordoesnotoperate.

►Troubleshootingmethod

1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.

2)Removetherearandrightcover.

3)Checkiftheconnectionbetweenmainboardandmainmotorarecorrect.

4.AlignmentandTroubleshooting

4)IftheconnectionisOK,replacethemainmotor.

5)Iftheproblempersists,replacethemainboard.

►ErrorCode

A3–2210

►Errormessage

Error#A3-2210Callforservice

►Symptom

TheCTDsensorhasaproblem.

►Troubleshootingmethod

1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.

2)ChecktheCTDsensorconnector.IftheconnectionisOK,replacetheCTDsensorboard.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-22

4.AlignmentandTroubleshooting

►ErrorCode

A3–3312

►Errormessage

Error#A3-3312Callforservice

►Symptom

Theoutertemperaturesensorisdefective.

►Troubleshootingmethod

1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.

2)Removethefrontcover.

3)DisassemblethefrontcoverandreplacethePBA-DEVECRUMJOINTthatincludestheoutertemperaturesensor .

4-23Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

A3–6110

►Errormessage

DeveHomeSensorError

►Symptom

Thedevehomesensorisdefective.

►Troubleshootingmethod

1)Turnthemachineoffthenon.Iftheerrorpersists,turnthemachineoffagain.

2)Removetherightcover.

3)Checktheconnectionbetweenthedevehomesensorandconnectionboard.

4.AlignmentandTroubleshooting

4)IftheconnectionisOK,replacethedevehomesensor.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-24

4.AlignmentandTroubleshooting

►ErrorCode

C1-2110

C1–3110

C1-4110

C1-5110

►Errormessage

PrepareToner

►Symptom

Theremainingtonercartridgeislessthan10%

►Troubleshootingmethod

1)Printthesupplyinformationreport.Checktheliferemainingofthetonercartridge.

2)Ifitslifeisattheend,turnthemachineoffandreplacethetonercartridgewithnewone.

►ErrorCode

C1-2120

C1-3120

C1-4120

C1-5120

►Errormessage

ReplaceToner

►Symptom

Thetonercartridgeisattheendofitslife.

►Troubleshootingmethod

1)Turnthemachineoffandreplacethetonercartridgewithnewone.

►ErrorCode

C1–2411

C1–3411

C1–4411

C1–5411

►Errormessage

Installtoner

►Symptom

ThetonercartridgeisnotinstalledortheCRUMhassomeproblem.

►Troubleshootingmethod

1)Checkifthetonercartridgeisinstalledproperly.Turnthemachineoffthenon.

2)Iftheerrormessageisnotdisappear,removethetonercartridge.Thoroughlyrollthecartridgeveorsixtimesto
distributethetonerevenlyinsidethecartridge.Andreinstallthetonercartridge.

3)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.

4)Iftheproblempersists,replacethetonercartridgewithnewone.

4-25Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

C1-2512

C1-2514

C1-3512

C1-3514

C1-4512

C1-4514

C1-5512

C1-5514

►Errormessage

NotcompatibleYellowtoner

NotcompatibleMagentatoner

NotcompatibleCyantoner

NotcompatibleBlacktoner

►Symptom

Tonercartridgeisnotcompatible.

4.AlignmentandTroubleshooting

►Troubleshootingmethod

1)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.

►ErrorCode

C1–2711

C1–2712

C1–3711

C1–3712

C1–4711

C1–4712

C1–5711

C1–5712

►Errormessage

Error:#C1-2711CallforService

Error:#C1-2712CallforService

Error:#C1-3711CallforService

Error:#C1-3712CallforService

Error:#C1-4711CallforService

Error:#C1-4712CallforService

Error:#C1-5711CallforService

Error:#C1-5712CallforService

►Symptom

CRUMchipisdefective.

►Troubleshootingmethod

1)Checkifthetonercartridgeisinstalledproperly.Turnthemachineoffthenon.

2)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-26

4.AlignmentandTroubleshooting

3)Iftheproblempersists,replacethetonercartridgewithnewone.

►ErrorCode

C3-6110

C3-6130

►Errormessage

PreparenewImagingunit

ReplacenewImagingunit

►Symptom

Theimagingunitisattheendofitslife.

►Troubleshootingmethod

1)Printthesupplyinformationreport.Checktheliferemainingoftheimagingunit.

2)Ifitslifeisattheend,turnthemachineoffandreplacetheimagingunitwithnewone.

►ErrorCode

C3-6410

C3-6520

►Errormessage

InstallImagingunit

Error:#C3-6520Dooropen/close

►Symptom

Theimagingunitisnotinstalled.

►Troubleshootingmethod

1)Openthefrontcover .RemoveYMCKtonercartridges.

2)Checkiftheimagingunitisinstalled.Removeandreinstallit.

3)Iftheproblempersists,replacetheimagingunit.

4-27Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

C5-1110

C5-1120

►Errormessage

Preparenewtransferbeltunit.

Replacenewtransferbeltunit.

►Symptom

TheITBUnitisattheendofitslife.

►Troubleshootingmethod

1)Ifitslifeisattheend,turnthemachineoffandreplacetheITBunitwithnewone.

►ErrorCode

C5-1710

►Errormessage

TransferBeltError

4.AlignmentandTroubleshooting

►Symptom

ITBhomesensorisdefective.

►Troubleshootingmethod

1)Turnthemachineoffthenon.

2)Iftheproblempersists,turnthemachineoff.RemoveandreinstalltheITBunit.

3)Iftheproblempersists,replacetheITBunitwithnewone.

►ErrorCode

C5-3110

C5-3120

►Errormessage

PreparenewTransferroller

ReplacenewTransferroller

►Symptom

Thetransferrollerisattheendofitslife.

►Troubleshootingmethod

1)Ifitslifeisattheend,turnthemachineoffandreplacethetransferrollerAssywithnewone.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-28

4.AlignmentandTroubleshooting

►ErrorCode

C6-1110

C6-1120

►Errormessage

Preparenewfuserunit.

Replacewithnewfuserunit.

►Symptom

Thefuserunitisattheendofitslife.

►Troubleshootingmethod

1)Printthesupplyinformationreport.Checktheliferemainingofthefuserunit.

2)Ifitslifeisattheend,turnthemachineoffandreplacethefuserunitwithnewone.

►ErrorCode

C7-1311

►Errormessage

Wastetonercontainerisnotinstalled.Installit.

►Symptom

Thewastetonercontainerisnotinstalled

►Troubleshootingmethod

1)Checkifthewastetonercontainerisinstalledproperly.

2)Removeandreinstallthewastetonercontainer.

4-29Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

M1–1013

M2–1210

►Errormessage

Paperjamintray1.

PaperJaminsidemachine

►Symptom

Thejammedpaperhasoccurredinthetray1orinsidethemachine.

►Troubleshootingmethod

1)Removethejammedpaper.

2)Ifthejammedpaperoccurscontinually,checkthefollowings.

a)Checkifthepickuprollerarewornoutorcontaminated.Cleanthecontaminatedpartorreplaceit.

b)Checkifthefeedactuatororfeedsensorisassembledcorrectly.

4.AlignmentandTroubleshooting

3)Ifthepickupsolenoidisdefective,replaceit.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-30

4.AlignmentandTroubleshooting

►ErrorCode

M1–5012

►Errormessage

PaperEmptyinTray

►Symptom

Paperisemptyintray.

►Troubleshootingmethod

1)Removethecassette.Checkifthepaperisloaded.

2)Iftheproblempersists,replacethepaperemptysensor.

►ErrorCode

M3–1110

►Errormessage

Paperjaminexitarea.

►Symptom

Thejammedpaperhasoccurredintheexitarea.

►Troubleshootingmethod

1)Removethejammedpaper.

2)Iftheproblempersists,checkthefollowing.

a)Checkifthereisanyobstaclesorpaperonthepaperpath.Removeit.

b)Checkifthefuserunitisassembledproperly.Ifthefuserunitisdefective,replaceit.

4-31Copyright©1995-2013SAMSUNG.Allrightsreserved.

►ErrorCode

M3–2130

►Errormessage

OutputbinfullRemovepaper

►Symptom

Thepaperisfullontheexittray.

►Troubleshootingmethod

1)Removethepaper.

2)Iftheproblempersists,removethetopcover.

3)Checkifthebinfullsensorconnectorisconnectedproperly .

4)IftheconnectionisOK,replacethebinfullsensor.

►ErrorCode

S1-5221

4.AlignmentandTroubleshooting

►Errormessage

WirelessNetworkError

►Symptom

ThecommunicationerrorbetweenthemainboardandWLANboardhasoccurred.

►Troubleshootingmethod

1)Turnthemachineoffthenon.Iftheproblempersists,turnthemachineoff.

2)Removetherightcover.ChecktheconnectionbetweenthemainboardandWLANboard.

3)IftheconnectionisOK,replacetheWLANboard.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-32

4.AlignmentandTroubleshooting

►ErrorCode

S2–4110

►Errormessage

Doorisopen.Closeit.

►Symptom

Doorisopenedorthecoveropenswitchisdefective.

►Troubleshootingmethod

1)Checkifthefrontcoverisclosedperfectly.

2)Iftheerrorpersists,checkthatthecover-opensensorisworkingnormally .Ifitisdefective,replaceit.

►ErrorCode

S2–4611

►Errormessage

TopdoorOpenorExitJAM

►Symptom

Topdoorisopenedorthepaperjamhasoccurredinexitarea.

►Troubleshootingmethod

1)Openandclosethetopdoor.

2)Ifthereisajammedpaper,removeit.

3)Openandclosethetopdooragain.

►ErrorCode

S6-3123

►Errormessage

NetworkProblem:IPConict

►Symptom

IPaddressconictswiththatofothersystem.

►Troubleshootingmethod

1)Changethemachine’sIPaddress.

2)Checkthesetting-upfor802.1xconrmationserver.

4-33Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.AlignmentandTroubleshooting

►ErrorCode

U1–2320

U1–2330

U1–2332

U1–2340

►Errormessage

Error#U1-2320Turnoffthenon

Error#U1-2330Turnoffthenon

Error#U1-2332Turnoffthenon

Error#U1-2340Turnoffthenon

►Symptom

Thetemperaturecontroloffuserunitisabnormal.

►Troubleshootingmethod

1)Checkiftheinputvoltageisnormal.

2)Turnthemachineoff.Removeandreinstallthefuserunit.BecarefulwhenconnectingtheAC-connectorand

Thermistorconnector.

3)Turnthemachineon.Istheerrormessageisdisappeared?

4)Checkthefollowings.Ifthefuserunithasanyproblem,replaceit.

a)Checkifthefuserconnectorisconnectedproperly.

b)Checkifthehalogenlampvoltageisnormal.

c)Checkifthethermistoriscontaminatedortwisted.

5)Iftheproblempersists,replacethemainboardorSMPSboard.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-34

4.AlignmentandTroubleshooting

►ErrorCode

U2-6120

U2-6140

►Errormessage

Error#U2-6120Turnoffthenon

Error#U2-6140Turnoffthenon

►Symptom

LSUMotordoesnotworknormally./LSUHsyncsignalisabnormal.

►Troubleshootingmethod

1)CheckiftheLSUharnessonthemainboardisconnectedproperly .

2)IfitisOK,checkthattheLSUharnessonLSUboardisconnectedproperly.

3)CheckiftheLSUharnessisdefective.

4)Iftheproblempersists,replacetheLSU.

5)IftheproblempersistsafterreplacingLSU,replacethemainboard.

4-35Copyright©1995-2013SAMSUNG.Allrightsreserved.

4.2.3.Imagequalityproblems

1)VerticalBlackLineandBand

•Description:Straightthinblackverticallineoccursintheprintedimage.

CauseandCheckPointSolution

4.AlignmentandTroubleshooting

Checkifthesurfaceofthechargerollerisscratchedor
contaminated.

Checkiftherearegroovesonthecircumferenceofthe
OPCdrum.

CheckifthecleaningbladeisdamagedReplacetheimagingunitandtestagain.

Checkifpapertransferbeltisdamagedorcontaminated.ReplacetheITBunitandtestagain.

2)VerticalWhiteLine

•Description:Whiteverticalvoidsintheimage.

CauseandCheckPointSolution

Replacetheimagingunitandtestagain.

Replacetheimagingunitandtestagain.

CheckiftheLSUwindoworinternallensesofLSUis
contaminated.

Checkiftherearescratchesonthecircumferenceofthe
OPCdrum.

Checkiftherearescratchesonthecircumferenceofthe
developingroller.

Checkifpapertransferbeltisdamagedorcontaminated.ReplacetheITBunitandtestagain.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-36

CleantheLSUwindowwithrecommendedcleaner(IPA).
Cleanthewindowwithacleancottonswab.Ifdirtis
insidetheLSU,replacetheLSU.

Replacetheimagingunitandtestagain.

Replacethetonercartridgeandtestagain.

4.AlignmentandTroubleshooting

3)Contaminationonbackofpage

•Description:Thebackofthepageiscontaminated.

CauseandCheckPointSolution

Dirtyregistrationroller,pressureroller,feedroller,etc.
Anydirtyrollersthroughthepathofthepaper .

Checkifthetransferrollerisdamagedorcontaminated.Replacethetransferrollerandtestagain.

Checkifpapertransferbeltisdamagedorcontaminated.ReplacetheITBunitandtestagain.

4)DarkorBlackimage

•Description:Theblackpageisprintedout.

CauseandCheckPointSolution

Identifytherollerwhichmaycausetheproblemby
comparingtheperiodofthecontaminationonimageswith
thesizeofrollers.Cleananydirtfromtherollerorreplace
thedirtyroller.

NochargingvoltageintheHVPS.ChecktheconnectingstatebetweentheMainPBAand

HVPS.Reconnecttheharness.

Poorcontactbetweentonercartridgeandsetcontacts.Cleanthecontactsasnecessary .Replaceanydeformed

ordamagedcontacts.

HVPSisdefective.ReplacetheHVPS.

4-37Copyright©1995-2013SAMSUNG.Allrightsreserved.

5)BlankPage

•Description:Blankpageisprinted.

CauseandCheckPointSolution

4.AlignmentandTroubleshooting

BadcontactsfromOPCdrumand/ortonercartridgeto
ground.

NotworkingtheLSU.ChecktheconnectorofLSU.

NotworkingthedevelopingbiasvoltageonHVPS.ReplacetheHVPS.

6)UnevenDensity

•Description:PrintDensityisunevenbetweenleftandright.

CauseandCheckPointSolution

ThelifeoftheT onerCartridgehasexpired.Replacethetonercartridge.

ChecktheterminalofGround-OPC.

ThepressureforceintheleftandrightspringsoftheITB
unitisnoteven.

Copyright©1995-2013SAMSUNG.Allrightsreserved.4-38

ReplacetheITBUnit

4.AlignmentandTroubleshooting

7)HorizontalBands

•Description:Darkorwhitehorizontalstripesappearinthepage.(Thesemayoccuratregularintervalsdownthe
page.)

CauseandCheckPointSolution

Thedevelopingroller,OPCdrumorotherrollersinthe
tonercartridgemaybecontaminatedordeformed.

BadcontactsofHVterminalsofthetonercartridgewith
highvoltageterminalsfromprinterset.

8)PoorFusing

•Description:Tonerisnotproperlyxedonpaper.

CauseandCheckPointSolution

Themediadoesn’tmeetspecicationUsethepropermediainspecications.

Replacetheimagingunit.

CleanallHVterminalsinthecartridgeandontheset
frame.Ensurealltonerorpaperdust,particlesare
removed.

FuserisdefectiveReplacethefuserunit.

4-39Copyright©1995-2013SAMSUNG.Allrightsreserved.

5.SystemDiagram

Co nn e ction I/F Bo a rd

Ma in Bo a rd

Blo ck Diagr am o f

CLP -360/365(W)

OP E Pan e l & Dis pla y

LED & Keys

ITB H OME s en so r

& Inne r TEMP .

LSU

Po lygon Moto r

LD Bããd

Te mujin -C

ARM9 ÞÞ300 MHz

RAM c ontroller

(Imb edd ed 32 MB R AM)

GP IO

MAC

UAR T

I2C

S tep Motor

Ima ge Proc es sor

Loca l c ontroller

US B 2.0

ADC 5C H

P WM 8C H

LSU

controller

HP VC

P LL

EE PR OM

8KB/32 KB*

S erial

Flash

2 MB/8 MB*

5p

14p

5p

9p

16p

SDA

SCL

nSS , MOSI, S CK,MISO

ITB c lutc h

DE VE c lutc h

DE VE H OME s en so r

2p

3p

24p

2p

10p

BLDC

Motor

(MAIN)

US B DE VICE

4p

T2 c lutch

2p

CR UM Y

CR UM M

CR UM C

CR UM K

CR UM

J oint

&

Ou ter

TEMP

4p

4p

4p

4p

6p

Em pty s ens or

Re gi s ens or

6p

3p

3p

Wa ste Tone r

TX & R X

HVP S

T1

T2

CHAR GER

De ve S upp ly

De ve Bia s

De ve Dr.Bla de

27p

4p

Fron t Cove r op en

2p

EXIT s en so r

3p

OP C Ke y

2p

Re ar C ove r ope n

2p

S MPS

+24 V / +5V

Co ntrol S ignal

Fus er AC

14p

FUSER

LAMP

The rmis tor

2p

2p

P ickup c lutch

Re gi clutch

2p

ER ASE R

2p

2p

CTD

5p

SPI

W-LAN

Module

11p

10 /100 LAN

*

RJ 45

14p

5.1.BlockDiagram

5.SystemDiagram

Copyright©1995-2013SAMSUNG.Allrightsreserved.5-1

5.SystemDiagram

Con n e c t io n D i a g r am of

CLP-3 6 0 / 3 6 5 (W)

HVP S

US B

S MPS

WASTE
TONER

FRONT

COVER

REAR

COVER

A
C

FUS ER

AC

FU S ER

000000000000000000000000

000000000000000000000000

000000000000000000000000

ERASER

1

2

1
2

220V/

110V

TE MUJ IN-C

MAIN

SMPS Powe r

123456789

1011121314

LSU

1
2

3
4

5

P -MOTOR

1

2
3
4

5
6

7
8
9

LD

1
2

3
4

5
6
7

8
9

10

MT

BLDC

OP E

LAN

(W model only )

W-LAN Mo dule

(W Model only)

EXIT

Sen sor

C ONN EC TION

ITB

Clutch

DEVE
Clutch

REGI / EMPTY

SENS OR

C L

nCR UM/

OPC KEY

1

2
3
4

5
6

7
8
9

10
11

12
13
14

15
16

17
18
19

20
21

22
23
24

CONNECTION

12345

6

CTD

PICKUP

Clutch

ITB HOME

Sen sor

1
2

3
4

5

C L

C L

DEVE HOME

Sens or

REGI

Clutch

C L

-
BLDC _C LK

nBLD C_ MOTOR_ RE AD Y
nBLD C_ MOTOR_ E N

-
DGND
DGND

DGND
24V F

24V F

1
2

3
4

5
6
7

8
9

10

CN5

BLDC

24V F

-

THV_ CLUTC H
DGND
DGND

1
2

3
4
5

CN12

T2 CLUTCH

C L

123456789

1011121314151617181920212223242526

27

CN10

HVPS / Waste / Erase r

CN1 / WLAN_SPI

3.3V

DGND
S CK
DGND

MISO
nINT_WLA N

-
nS S1 _WLAN
DGND

MOSI

3.3V_ P ull Up

1

2
3
4

5
6

7
8
9

10
11

DE VE_C LUTC H
ITB_ CLUTC H
24V F

24V F
P ICKUP_ CLU TCH

RE GI_C LUTCH
DE VE_H OME
3_3 V_S E NS O R

3_3 V_ITB_ HOME
nS E NS_ ITB_HO ME

INNER _TE MP
DGND
CTD_ LED

ADC _CTD_ S
5V_ CTD

ADC _CTD_ P
OUT_ TEMP
S CL0_ CR UM

OP C_ KE Y
3_3 _C RU M

S DA0_C RU M
nS E NS_ P_R EG I
DGND

nS E NS_ P_E MRTY

1
2
3

4
5

6
7
8

9
10

11
12
13

14
15

16
17
18

19
20

21
22
23

24

CN11

CONNECTION

24V F
24V F

nDE V_EN

3.3V
nCO VE R_SW

P WM_DE V_DC
WAS TE_TX

P WM_DE V_AC
WAS TE_LE VE L
THV_RE AD

DGND
DGND

nS E NS_P _E XIT
P WM_DE V_VP P

-

P WM_MHV
P WM_THV

5V
P WM_ITHV
3_3V_ S EN S OR

nTHV_E N
ITHV_R EA D

DE V_RE LAY3
DE V_RE LAY1
DE V_RE LAY2

ER AS E R_LAMP
DE V_RE LAY4

1
2

3
4
5

6
7

8

9
10

11
12

13
14
15

16
17

18
19
20

21
22

23
24
25

26
27

CN10

HVPS / Was te / Eras er

3_3 V_LS U
nHS Y NC
DGND

VDO_1_ P
VDO_1_ N

DGND
nLDO N_LS U
nS H_LS U1

LD_P O WER

-

-
CLK_LS U_ MOT
nRE A DY_LS U

nLS U_MOT _E N
DGND

24V A

1
2
3

4
5

6
7
8

9
10

11
12
13

14
15

16

CN6

SINGLE BEAM LSU

FUSE R _ON

24VF

EN_R E ALY_AC

24V_O N_O F F

DGND

5V_S MPS

5V_S MPS

DGND

24VA

24VA

24VA

DGND

DGND

DGND

123456789

1011121314

CN14

SMPS Powe r

P OWE R_ SW

O P_P O WER_ LED

LED _Y_E MPTY

LED _M_E MPTY

LED _C _EMPTY

LED _K_E MPTY

DGND

nKE Y_E CO

LED _ECO

LED _R EADY

LED _ERR OR

LED _WLAN

nKE Y_P RT_ SC RE EN

nKE Y_CANC E L

123456789

1011121314

CN4

OPE

FUS E R_THE RM1

FUS E R_TR_ BA S E
DGND

DGND

1

2
3

4

CN7

FUSER

OPE

123456789

1011121314

5.2.ConnectionDiagram

5-2Copyright©1995-2013SAMSUNG.Allrightsreserved.

6.ReferenceInformation

6.ReferenceInformation

Thischaptercontainsthetoolslist,listofabbreviationsusedinthismanual,andaguidetothelocationspacerequiredwhen
installingtheprinter.AdenitionoftestpagesandWirelessNetworkinformationdenitionisalsoincluded.

6.1.ToolforTroubleshooting

Thefollowingtoolsarerecommendedsafeandeasytroubleshootingasdescribedinthisservicemanual.

DVM(DigitalV oltMeter)

Standard:Indicatesmorethan3digits.

Driver

Standard:“-”type,“+”type(M3long,M3short,M2long,
M2short).

Tweezers

Standard:Forgeneralhomeuse,smalltype.

CleaningEquipments

Standard:AnIP A(IsopropylAlcohol)drywipetissueora
gentleneutraldetergentandlint-freecloth.

VacuumCleaner

SpringHook

Standard:Forgeneraluse

CottonSwab

Standard:Forgeneralhomeuse,formedicalservice.

Copyright©1995-2013SAMSUNG.Allrightsreserved.6-1

Software(Driver)installationCDROM

6.ReferenceInformation

6.2.Glossary

Thefollowingglossaryhelpsyougetfamiliarwiththeproductbyunderstandingtheterminologiescommonlyusedwith
printingaswellasmentionedinthisuser’sguideandservicemanual.

802.11

802.11b/g/n

Accesspoint

ADF

AppleTalk

BITDepth

BMP

BOOTP

802.11isasetofstandardsforwirelesslocalareanetwork(WLAN)communication,developedby
theIEEELAN/MANStandardsCommittee(IEEE802).

802.11b/g/ncansharesamehardwareandusethe2.4GHzband.802.11bsupportsbandwidthupto11
Mbps,802.11nsupportsbandwidthupto150Mbps.802.11b/g/ndevicesmayoccasionallysuffer
interferencefrommicrowaveovens,cordlesstelephones,andBluetoothdevices.

AccessPointorWirelessAccessPoint(APorW AP)isadevicethatconnectswirelesscommunication
devicestogetheronwirelesslocalareanetworks(WLAN),andactsasacentraltransmitterand
receiverofWLANradiosignals.

AnAutomaticDocumentFeeder(ADF)isascanningunitthatwillautomaticallyfeedanoriginal
sheetofpapersothatthemachinecanscansomeamountofthepaperatonce.

AppleTalkisaproprietarysuiteofprotocolsdevelopedbyApple,Incforcomputernetworking.It
wasincludedintheoriginalMacintosh(1984)andisnowdeprecatedbyAppleinfavorofTCP/IP
networking.

Acomputergraphicstermdescribingthenumberofbitsusedtorepresentthecolorofasinglepixelin
abitmappedimage.Highercolordepthgivesabroaderrangeofdistinctcolors.Asthenumberofbits
increases,thenumberofpossiblecolorsbecomesimpracticallylargeforacolormap.1-bitcoloris
commonlycalledasmonochromeorblackandwhite.

AbitmappedgraphicsformatusedinternallybytheMicrosoftWindowsgraphicssubsystem(GDI),
andusedcommonlyasasimplegraphicsleformatonthatplatform.

BootstrapProtocol.AnetworkprotocolusedbyanetworkclienttoobtainitsIPaddressautomatically .
Thisisusuallydoneinthebootstrapprocessofcomputersoroperatingsystemsrunningonthem.The
BOOTPserversassigntheIPaddressfromapoolofaddressestoeachclient.BOOTPenables'diskless
workstation'computerstoobtainanIPaddresspriortoloadinganyadvancedoperatingsystem.

CCD

Collation

ControlPanel

Coverage

CSV

DADF

DefaultThevalueorsettingthatisineffectwhentakingaprinteroutofitsboxstate,reset,orinitialized.

DHCP

DIMM

ChargeCoupledDevice(CCD)isahardwarewhichenablesthescanjob.CCDLockingmechanismis
alsousedtoholdtheCCDmoduletopreventanydamagewhenyoumovethemachine.

Collationisaprocessofprintingamultiple-copyjobinsets.Whencollationisselected,thedevice
printsanentiresetbeforeprintingadditionalcopies.

Acontrolpanelisaat,typicallyvertical,areawherecontrolormonitoringinstrumentsaredisplayed.
Theyaretypicallyfoundinfrontofthemachine.

Itistheprintingtermusedforatonerusagemeasurementonprinting.Forexample,5%coverage
meansthatanA4sidedpaperhasabout5%imageortextonit.So,ifthepaperororiginalhas
complicatedimagesorlotsoftextonit,thecoveragewillbehigherandatthesametime,atoner
usagewillbeasmuchasthecoverage.

CommaSeparatedV alues(CSV).Atypeofleformat,CSVisusedtoexchangedatabetween
disparateapplications.Theleformat,asitisusedinMicrosoftExcel,hasbecomeadefactostandard
throughouttheindustry,evenamongnon-Microsoftplatforms.

ADuplexAutomaticDocumentFeeder(DADF)isascanningunitthatwillautomaticallyfeedand
turnoveranoriginalsheetofpapersothatthemachinecanscanonbothsidesofthepaper.

ADynamicHostCongurationProtocol(DHCP)isaclient-servernetworkingprotocol.ADHCP
serverprovidescongurationparametersspecictotheDHCPclienthostrequesting,generally ,
informationrequiredbytheclienthosttoparticipateonanIPnetwork.DHCPalsoprovidesa
mechanismforallocationofIPaddressestoclienthosts.

DualInlineMemoryModule(DIMM),asmallcircuitboardthatholdsmemory.DIMMstoresall
thedatawithinthemachinelikeprintingdata,receivedfaxdata.

6-2Copyright©1995-2013SAMSUNG.Allrightsreserved.

6.ReferenceInformation

DLNA

DNS

DotMatrixPrinter

DPI

DRPD

Duplex

DutyCycle

ECM

TheDigitalLivingNetworkAlliance(DLNA)isastandardthatallowsdevicesonahomenetworkto
shareinformationwitheachotheracrossthenetwork.

TheDomainNameServer(DNS)isasystemthatstoresinformationassociatedwithdomainnamesin
adistributeddatabaseonnetworks,suchastheInternet.

Adotmatrixprinterreferstoatypeofcomputerprinterwithaprintheadthatrunsbackandforth
onthepageandprintsbyimpact,strikinganink-soakedclothribbonagainstthepaper,muchlikea
typewriter.

DotsPerInch(DPI)isameasurementofresolutionthatisusedforscanningandprinting.Generally,
higherDPIresultsinahigherresolution,morevisibledetailintheimage,andalargerlesize.

DistinctiveRingPatternDetection.DistinctiveRingisatelephonecompanyservicewhichenablesa
usertouseasingletelephonelinetoanswerseveraldifferenttelephonenumbers.

Amechanismthatwillautomaticallyturnoverasheetofpapersothatthemachinecanprint(or
scan)onbothsidesofthepaper.AprinterequippedwithaDuplexUnitcanprintonbothsidesof
paperduringoneprintcycle.

Dutycycleisthepagequantitywhichdoesnotaffectprinterperformanceforamonth.Generallythe
printerhasthelifespanlimitationsuchaspagesperyear.Thelifespanmeanstheaveragecapacity
ofprint-outs,usuallywithinthewarrantyperiod.Forexample,ifthedutycycleis48,000pagesper
monthassuming20workingdays,aprinterlimits2,400pagesaday .

ErrorCorrectionMode(ECM)isanoptionaltransmissionmodebuiltintoClass1faxmachines
orfaxmodems.Itautomaticallydetectsandcorrectserrorsinthefaxtransmissionprocessthat
aresometimescausedbytelephonelinenoise.

Emulation

Ethernet

EtherTalk

FDI

FTP

FuserUnit

Gateway

Emulationisatechniqueofonemachineobtainingthesameresultsasanother.Anemulator
duplicatesthefunctionsofonesystemwithadifferentsystem,sothatthesecondsystembehaveslike
therstsystem.Emulationfocusesonexactreproductionofexternalbehavior,whichisincontrast
tosimulation,whichconcernsanabstractmodelofthesystembeingsimulated,oftenconsidering
itsinternalstate.

Ethernetisaframe-basedcomputernetworkingtechnologyforlocalareanetworks(LANs).Itdenes
wiringandsignalingforthephysicallayer,andframeformatsandprotocolsforthemediaaccess
control(MAC)/datalinklayeroftheOSImodel.EthernetismostlystandardizedasIEEE802.3.It
hasbecomethemostwidespreadLANtechnologyinuseduringthe1990stothepresent.

AsuiteofprotocolsdevelopedbyAppleComputerforcomputernetworking.Itwasincludedinthe
originalMacintosh(1984)andisnowdeprecatedbyAppleinfavorofTCP/IPnetworking.

ForeignDeviceInterface(FDI)isacardinstalledinsidethemachinetoallowathirdpartydevice
suchasacoinoperateddeviceoracardreader.Thosedevicesallowthepay-for-printservice
onyourmachine.

AFileTransferProtocol(FTP)isacommonlyusedprotocolforexchanginglesoveranynetwork
thatsupportstheTCP/IPprotocol(suchastheInternetoranintranet).

Thepartofalaserprinterthatfusesthetonerontotheprintmedia.Itconsistsofaheatrollerand
apressureroller.Aftertoneristransferredontothepaper,thefuserunitappliesheatandpressure
toensurethatthetonerstaysonthepaperpermanently ,whichiswhypaperiswarmwhenitcomes
outofalaserprinter.

Aconnectionbetweencomputernetworks,orbetweenacomputernetworkandatelephoneline.Itis
verypopular,asitisacomputeroranetworkthatallowsaccesstoanothercomputerornetwork.

Grayscale

Halftone

HDD

Copyright©1995-2013SAMSUNG.Allrightsreserved.6-3

Ashadesofgraythatrepresentlightanddarkportionsofanimagewhencolorimagesareconverted
tograyscale;colorsarerepresentedbyvariousshadesofgray.

Animagetypethatsimulatesgrayscalebyvaryingthenumberofdots.Highlycoloredareasconsistof
alargenumberofdots,whilelighterareasconsistofasmallernumberofdots.

HardDiskDrive(HDD),commonlyreferredtoasaharddriveorharddisk,isanon-volatilestorage
devicewhichstoresdigitally-encodeddataonrapidlyrotatingplatterswithmagneticsurfaces.

6.ReferenceInformation

IEEE

TheInstituteofElectricalandElectronicsEngineers(IEEE)isaninternationalnon-prot,professional
organizationfortheadvancementoftechnologyrelatedtoelectricity .

The1284parallelportstandardwasdevelopedbytheInstituteofElectricalandElectronicsEngineers

IEEE1284

(IEEE).Theterm"1284-B"referstoaspecicconnectortypeontheendoftheparallelcablethat
attachestotheperipheral(forexample,aprinter).

AprivatenetworkthatusesInternetProtocols,networkconnectivity,andpossiblythepublic

Intranet

telecommunicationsystemtosecurelysharepartofanorganization'sinformationoroperationswith
itsemployees.Sometimesthetermrefersonlytothemostvisibleservice,theinternalwebsite.

IPaddress

IPM

AnInternetProtocol(IP)addressisauniquenumberthatdevicesuseinordertoidentifyand
communicatewitheachotheronanetworkutilizingtheInternetProtocolstandard.

TheImagesPerMinute(IPM)isawayofmeasuringthespeedofaprinter.AnIPMrateindicatesthe
numberofsingle-sidedsheetsaprintercancompletewithinoneminute.

TheInternetPrintingProtocol(IPP)denesastandardprotocolforprintingaswellasmanagingprint

IPP

jobs,mediasize,resolution,andsoforth.IPPcanbeusedlocallyorovertheInternettohundreds
ofprinters,andalsosupportsaccesscontrol,authentication,andencryption,makingitamuchmore
capableandsecureprintingsolutionthanolderones.

IPX/SPXstandsforInternetPacketExchange/SequencedPacketExchange.Itisanetworking
protocolusedbytheNovellNetW areoperatingsystems.IPXandSPXbothprovideconnection

IPX/SPX

servicessimilartoTCP/IP ,withtheIPXprotocolhavingsimilaritiestoIP ,andSPXhavingsimilarities
toTCP.IPX/SPXwasprimarilydesignedforlocalareanetworks(LANs),andisaveryefcient
protocolforthispurpose(typicallyitsperformanceexceedsthatofTCP/IPonaLAN).

TheInternationalOrganizationforStandardization(ISO)isaninternationalstandard-settingbody

ISO

composedofrepresentativesfromnationalstandardsbodies.Itproducesworld-wideindustrialand
commercialstandards.

TheInternationalTelecommunicationUnionisaninternationalorganizationestablishedtostandardize

ITU-T

andregulateinternationalradioandtelecommunications.Itsmaintasksincludestandardization,
allocationoftheradiospectrum,andorganizinginterconnectionarrangementsbetweendifferent
countriestoallowinternationalphonecalls.A-ToutofITU-Tindicatestelecommunication.

ITU-TNo.1chartStandardizedtestchartpublishedbyITU-Tfordocumentfacsimiletransmissions.

JointBi-levelImageExpertsGroup(JBIG)isanimagecompressionstandardwithnolossofaccuracy

JBIG

orquality,whichwasdesignedforcompressionofbinaryimages,particularlyforfaxes,butcan
alsobeusedonotherimages.

JointPhotographicExpertsGroup(JPEG)isamostcommonlyusedstandardmethodoflossy

JPEG

compressionforphotographicimages.Itistheformatusedforstoringandtransmittingphotographs
ontheW orldWideW eb.

LDAP

TheLightweightDirectoryAccessProtocol(LDAP)isanetworkingprotocolforqueryingand
modifyingdirectoryservicesrunningoverTCP/IP .

LEDALight-EmittingDiode(LED)isasemiconductordevicethatindicatesthestatusofamachine.

MediaAccessControl(MAC)addressisauniqueidentierassociatedwithanetworkadapter.MAC

MACaddress

addressisaunique48-bitidentierusuallywrittenas12hexadecimalcharactersgroupedinpairs(e.
g.,00-00-0c-34-11-4e).Thisaddressisusuallyhard-codedintoaNetworkInterfaceCard(NIC)byits
manufacturer,andusedasanaidforrouterstryingtolocatemachinesonlargenetworks.

MFP

MultiFunctionPeripheral(MFP)isanofcemachinethatincludesthefollowingfunctionalityinone
physicalbody,soastohaveaprinter,acopier,afax,ascannerandetc.

ModiedHuffman(MH)isacompressionmethodfordecreasingtheamountofdatathatneedstobe

MH

transmittedbetweenthefaxmachinestotransfertheimagerecommendedbyITU-TT .4.MHisa
codebook-basedrun-lengthencodingschemeoptimizedtoefcientlycompresswhitespace.Asmost
faxesconsistmostlyofwhitespace,thisminimizesthetransmissiontimeofmostfaxes.

MMRModiedModiedREAD(MMR)isacompressionmethodrecommendedbyITU-TT.6.

6-4Copyright©1995-2013SAMSUNG.Allrightsreserved.