Sagem MF 5990 DN, AGORIS M943, MF 5990, MF 5990 BDN User Manual

TELECOM

MF5990

Agoris M943

User Manual

MF 5990 - Agoris M943

Dear Customer

For your safety and comfort, we urge you to carefully read the chapter safety [ 107] before attempting use.
Congratulations on your purchase of a new generation communications terminal. A multifunction device able to fax,

print, copy and scan, your machine suits even the most demanding professional requirements.
Combining power, user-friendliness and ease of use thanks to its touch screen, your machine offers the following

functions:

• copy, print, and send/receive faxes in black and white

• scan in colour

• print server with hard disk

• local network usage (LAN 10 BaseT/100 BaseTx, PC Kit Companion Suite Pro)

• secure document printing

• access protection (user account management, biometric identification, user rights and administration of appliance
resources)

• management of resources available to users (quotas, counters)

Dual-line model - Recommendations

Depending on your machine model you can use 2 telephone lines simultaneously. For exampl e, you can re serve one
line for sending faxes and the other for receiving th em. In this configuration, it is preferable to use direct telephone lines
reserved exclusively for the machine in order to maintain it constantly in serv ice and to receive communications without
user intervention. Contact your administrator or tele phone oper ator for h ow to co nnect your ma chine to th e teleph one
network.

Rules for using symbols

This document makes use of symbols designed to help the reader identify the information supplied:

Symbol Definition

Indicates important safety information.

CAUTION

Warning

Important

Note

Failure to respect these notes may lead to serious or even fatal injury. Read these
notes carefully. You will find them in the Safety section of this manual.

Indicates important safety information.
Failure to respect these notes may lead to minor to moderate injury , o r dam age to
the apparatus or equipment. Read these notes carefully. You will find them in the
Safety section of this manual.

Indicates points to be read with special attention when using the device, and
explanations of probable causes of paper jams, damage to originals or loss of
data. Read these explanations carefully.

Indicates additional explanations about device functions, and instructions for
resolving user errors.

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MF 5990 - Agoris M943

Table of contents

Dear Customer.................................................... 2

Rules for using symbols .......................................2

Presentation of the machine............................. 6

Description of the machine...................................6

Control panel description .....................................7

Installation .......................................................... 8

Packaging contents...............................................8

Installing the machine ...........................................8

Installing options ...................................................8

Additional paper tray...................................................8

Perfume diffuser................................ ..........................8

Installing the toner cartridge ................................8

Loading media....... .... ... ... ... ... .... .............................9

Loading paper into the paper tray ...............................9

Loading paper format larger than A4.........................10

Loading transparencies into the paper tray...............11

Starting up the machine......................................12

Connecting the machine............................................12

Initial configuration of the machine............................13

Getting to know the machine.......................... 15

Navigation principles...........................................15

Using the buttons .......................................... ............15

Virtual editor..............................................................15

Screen scrolling.........................................................15

Navigation path .........................................................15

Presentation of specific functions .....................15

Presentation of the home screen and menus...16

Configuration utilities and menus..............................16

Monitoring of operations and communications in

progress ....................................................................17

Warning and error messages....................................17

Inserting original documents..............................17

Using the flatbed scanner...................................... ... .17

Using the autofeed scanner......................................18

Using the Multiple Scan option correctly...................18

Logging in on the machine .................................18

Logging in or out of your user account......................19

Personalising your user account / fingerprint ............19

Configuring the machine and the services .... 20

Printing out the guide to functions ....................20

Remote configuration............... ... ... ... .... ... ... ... .... .20

General settings...................................................20

Date/Time Settings....................................................20

Geographic Settings..................................................21

Ergonomics...............................................................21

Paper settings ........................... ........................... 2 2

Defining the paper format..........................................22

Defining the paper type.............................................23

Scanner / Printer Settings...................................23

Scanner / Printer paper format..................................23

Adjusting Scanner / Printer margins..........................23

PC printing parameters .............................................24

Default paper tray......................................................24

Fax Settings..... ... ... .... ... ... .....................................24

Defining the machine name and phone number .......24

Fax emission settings ...............................................25

Fax reception settings.............................................. .27

Configuring the fax server (optional).........................29

Advanced fax settings...............................................30

Service default settings...................................... 31

Copy function default settings...................................31

Fax emission default settings...................................31

Scan to default settings.............................................32

Local network settings........................................ 32

Configuring the Ethernet network ............................. 32

Configuring the SNTP server....................................33

Configuring the client FTP port.................................34

Configuring the SNMP service..................................34

Configuring the SMTP server....................................34

Active Directory configuration ...................................34

Configuring the print server (RAW or LPR)............... 35

Configuring the LDAP server................................. .. .35

Internet settings via the telephone line.............35

Configuring the internet connection .......................... 35

Email settings................................................ ... ... 36

Accessing the email configuration settings...............36

Configuring the email service connection .................36

Defining a reply address ..................................... ... .. .36

Defining the type of emission report..........................36

PC Management............................. ... ... ... .... ... ... ... 37

Unregistering a PC....................................................37

Automatic Consumable Ordering (ACO) and main -

tenance................................................................. 37

Connecting to the server centre................................ 37

Triggering an ACO....................................................37

Triggering remote maintenance............................... 37

Printing / Exporting / Importing settings........... 37

Printing out a list of settings......................................37

Printing out a list of fonts...........................................37

Exporting settings .....................................................38

Importing settings......................................................38

Machine monitoring and activity counters .......38

Communications log ................................................. 38

Activity counters........................................................38

Consumable status ............................................. 39

Hardware and software information .................. 39

Creating and managing user accounts..........40

Activating / Deactivating user rights management
40

Creating a user account................................... ... 41

Modifying a user account................................... 42

Deleting a user account...................................... 42

Printing the list of user accounts....................... 42

User account reports and usage counters .......42

Printing an interim report...........................................43

Sending an interim report..........................................43

Resetting the usage counters.......................... ... ...... 43

Photocopying documents ............................... 44

Choosing the photocopy options correctly...... 44

Binding......................................................................44

Mosaic copy..............................................................44

Poster copy...............................................................44

Zoom.........................................................................45

Simple photocopy ............................................... 45

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MF 5990 - Agoris M943

Duplex photocopying ..........................................45

Photocopy with toner saving..............................45

Elaborated photocopy.........................................46

Identity card photocopy ......................................46

Faxing documents............................................ 48

Sending faxes.......................................................48

Simple emission........................................................48

Elaborate emission....................................................48

Deferred emission.....................................................50

Stopping an emission in progress.....................50

Receiving faxes............... ... ... .... ... ... ... ..................51

Printing received faxes in the memory......................51

Monitoring fax emissions....................................51

Forcing an emission request.....................................51

Editing an emission request......................................51

Deleting a document awaiting emission....................51

Print out a document awaiting emission....................51

Printing documents.......................................... 52

Prerequisites ........................................................52

Choosing print options correctly .......................52

Paper tab...................................................................52

Custom sizes tab.......................................................52

Job security tab.........................................................52

Advanced tab .................................... ... ... ..................53

Watermarks tab.........................................................53

Overlays tab............................................ ..................53

Fonts tab...................................................................53

Device options tab.....................................................53

Settings tab...............................................................53

Simple printing.....................................................53

Duplex printing.....................................................53

Secure printing.....................................................54

Receiving your fingerprint..........................................54

Launching secure printing.........................................54

Recovering/Releasing secure prints..........................54

Cancelling a print in progress ............................55

Monitoring printing..............................................55

Print out the list of saved print tasks..........................55

Force a print task.......................................................55

Editing a print task.....................................................55

Deleting a print task...................................................55

Using a USB memory key................................ 56

Support compatibility..........................................56

Recommendations for using USB keys.............56

Viewing the content of a USB key......................56

Printing files from a USB key..............................56

Printing photos from a USB key................................56

Printing documents from a USB key .........................57

Saving a document on a USB key......................58

Analyzing the content of your USB key.............59

Scanning and sending documents ................. 60

Scan to USB Key..................................................60

Scan to Mail..........................................................60

Scan to FTP ..........................................................62

Scan to SMB.........................................................63

Scan to PC............................................................65

Scan to Archive....................................................65

Stopping an emission in progress.....................66

Receiving emails ................................................. 66

Monitoring document emissions....................... 66

Forcing an emission request.....................................6 6

Editing an emission request...................................... 66

Deleting a document awaiting emission....................67

Print out a document awaiting emission....................67

Address book ................................................... 68

Creating and managing contacts....................... 68

Contact properties..................................................... 68

Creating a contact.....................................................68

Editing a contact ....................................................... 69

Deleting a contact ...................................... ...............69

Creating and managing contact lists................. 69

Properties of a contact list.........................................69

Creating a list of contacts..........................................70

Editing a list of contacts............................................70

Deleting a list of contacts..........................................70

Printing the address book.................................. 70

Accessing contacts on the LDAP server .......... 71

Exporting / Importing the address book ........ ... 71

Exporting the address book ......................................71

Importing an address book .......................................71

Restoring the address book (Directory card op-

tion)....................................................................... 71

PC Functions .................................................... 72

Introduction.......................................................... 72

Required configuration....................................... 72

Installing the software......................................... 72

Complete installation of the software........................72

Installing drivers using the Companion Suite Pro soft-

ware..........................................................................73

Manual installation of the drivers...............................74

Monitoring the multifunction machine.............. 74

Companion Director............................................ 75

Graphic presentation.................................................75

Activating utilities and applications............................ 75

Companion Monitor............................................. 75

Graphic presentation.................................................75

Peripheral management............................................75

Displaying the status of consumables....................... 77

Links..........................................................................78

Companion Suite Pro functions......................... 78

Document analysis................................................. .. .78

Printing......................................................................79

Fax communications...........................................79

Presentation of the Fax window................................79

Sending a fax......... ... .................................... ............80

Receiving a fax ........................................................ .81

Monitoring fax communications.................................81

Fax settings................................................ ...............81

Cover page ...............................................................82

Uninstalling the software....................................85

Complete uninstallation of the software.................... 85

Uninstalling the drivers..............................................85

Maintenance and incidents ............................. 87

Maintenance......................................................... 87

General information .................................................. 87

Cleaning....................................................................87

Replacing consumables............................................89

Servicing ...................................................................91

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MF 5990 - Agoris M943

Removing paper jams..........................................91

Possible paper jam locations.....................................91

Considerations for removing paper jams...................92

Scanner paper jam................................................... .92

Paper tray paper jam.................................................92

Duplex module paper jam .........................................92

Fuser unit paper jam .................................................93

Toner cartridge paper jam.........................................94

Storage..................................................................95

Packing and transporting the machine..............95

Firmware update ..................................................95

Troubleshooting............................................... 96

Troubleshooting...................................................96

Troubleshooting paper jams...............................98

Troubleshooting print quality problems............99

Smart card incidents .........................................104

Communication failures....................................104

Scanning failure.......................................................104

Sending failure ........................................................105

Communication failure codes..................................105

Safety............................................................... 107

Safety Instructions.......... ...................................107

Laser Safety Information...................................107

For Europe/Asia......................................................107

Position of safety labels on the machine ........108

Power switch symbols ............................. ... ... ...108

Regulatory information .....................................109

Certifications in Europe...........................................109

Location conditions...........................................109

Precautions for use ...........................................110

Operating environment............................................110

Precautions for using the machine..........................110

Precautions for using the touch screen...................110

Safety information .......................................... ...111

Safety during operation...........................................111

Handling and moving the machine ..................112

Shocks during handling...........................................112

Moving the machine................................................112

Handling toner cartridges............. ... ........................113

Environment.......................................................114

Packaging................................................................114

Batteries and rechargeable batteries ......................114

The product.............................................................114

Energy Star .............................................................114

Software user license........................................115

Definition.................................................................115

License....................................................................115

Ownership...............................................................115

Duration...................................................................115

Warranty..................................................................115

Liability ....................................................................115

Development...........................................................115

Applicable law ...................................... ... ... .............116

Registered trademarks......................................116

Reproductions prohibited.................................116

Software licenses...............................................117

GNU GENERAL PUBLIC LICENSE Version 2, June

1991 ........................................................................117

GNU LESSER GENERAL PUBLIC LICENSE Version

2.1, February 1999.................................................. 120

Characteristics ............................................... 125

Recommendations for the paper .....................128

Which paper formats can be used?........................128

Standard / recycled paper.......................................129

Thick paper .............................................................130

Fine paper...............................................................130

Envelopes...............................................................130

Labels .....................................................................131

Cards ......................................................................132

Transparencies.......................................................132

Index cards .............................................................133

Printable surface.....................................................133

Page margins........................................... .. .............133

- 5 -

MF 5990 - Agoris M943

Presentation of the machine

Description of the machine

1 Automatic document feeder (ADF) 10 Paper reception stop
2 Paper adjustment guide 11 Main paper tray
3 Automatic document feeder 12 On/Off button
4 Original document output 13 Secondary paper tray
5 Paper reception stop 14 Toner cartridge access button
6 Fingerprint reader 15 Smartcard reader
7 Number pad 16 Touch screen

1 - Presentation of the machine

8 Master USB connector (USB key) 17 Access handle to flatbed scanner
9  Paper output

 Toner cartridge access flap

- 6 -

MF 5990 - Agoris M943

18 Power cable connection 21 LAN connector
19 LINE 1 In - telephone cable connection 22 Slave USB connector (for PC)
20 LINE 2 In - telephone cable connection

(depending on the model)

Control panel description

Key Description

To access the machine's home screen

To activate the Send Fax function

23 Duplex module

1 - Presentation of the machine

Light indicator

To activate the Scan Document function

To activate the Copy Document function

 To cancel the operation in progress
 To exit a menu without saving the changes

To run the operation in progress (copy, fax emission, scanning)

Machine status indicator:

 green: standby
 flashing orange: starting
 red: failure

- 7 -

MF 5990 - Agoris M943

Installation

Packaging contents

The packaging contains the components listed below:

• Multifunction printer

• Duplex module

• Front panel

• 1 toner cartridge

• 1 initialisation card

• 1 installation guide

• 1 User manual CD-ROM

• 1 installation CD-ROM for PC

• 1 power cable

• 1 telephone cable

• 1 consumable leaflet

Installing the toner cartridge

1 Stand opposite the machine.
2 Press the toner cartridge access button.

2 - Installation

3 Lift up the flatbed scanner and open the acce ss flap

to the toner cartridge.

Installing the machine

1 Unpack the machine and remove all protective

shims, as illustrated in the installation guide.

2 Install the printer in a suitable place respecting the

safety instructions described in the section Safety
[ 107].

3 Place the front panel and remove the protective

plastic film from the screen, as illustrated in the in­stallation guide.

4 Unpack the duplex module, as illustrated in the in-

stallation guide.

5 Install the duplex module at the rear of the ma-

chine, as illustrated in the installation guide.

Installing options

Caution

Before installing any options, the machine
and the option to be installed must be swit­ched off and disconnected from the mains
power supply.

4 Unpack the new toner cartridge and shake it gently

7 to 8 times to distribute the toner evenly through
the cartridge.
Shaking the toner cartridge carefully will guarantee
the maximum number of copies per cartridge.

5 Take hold of the toner cartridge by the handle,

place it on a flat surface and remov e the cover by
pulling on it horizontally.

Additional paper tray

Consult the installation guide supplied with this option for
installation instructions.

Perfume diffuser

The perfume unit is an option enabling you to install a
perfume diffuser on the machine. When this option is
installed and activated, the machine diffuses perfume
every hour, and for a period of time defined by you.

Consult the installation guide supplied with this option for
installation instructions.

To activate and configure this option, consult the section
Perfume setting [ 22].

Note

Make sure you remove the toner cartridge
cover horizontally so as not to break it inside
the toner cartridge.
After removing the cover, do not shake the
toner cartridge. You may risk spilling toner.

- 8 -

MF 5990 - Agoris M943

6 Insert the toner cartridge into its compartment,

pushing it fully in until it engages (last movement
downwards).

7 Close the access flap to the toner cartridge and

lower the flatbed scanner.

2 Remove the cover from the paper tray.

3 Press the paper compression flap to lock it.

4 Press on the longitudinal paper guide and slide it to

the required paper format.

2 - Installation

Loading media

Note

Before loading paper, consult the section



Recommendations for paper [

Loading paper into the paper tray

The procedure for loading paper described in this section
applies to all paper trays in the machine.

Note

If you are using paper format greater than
A4, see the section Loading paper format



larger than A4 [
If you are using transparencies, see the
section Loading transparencies into the
paper tray [

1 Remove the paper tray from the machine and place

it on a flat surface.

10].



11].

128].

5 Press on the right lateral paper guide and slide it to

the required paper format.

6 Fan the paper and even it up on a flat surface to

prevent paper jams or skewed prints.

- 9 -

MF 5990 - Agoris M943

7 Load the sheets into the paper tray with the print

surface facing up.

8 Make sure the paper does not exceed the fill limit.

Note

The loading capacities depend on the paper
tray used:

- main / additional paper tray: up to 550
sheets of standard paper (80g/m² [22lb])

- secondary paper tray: up to 150 sheets of
standard paper (80g/m² [22lb])

9 Replace the cover on the paper tray. Ensure that

the cover is properly closed.

1 Remove the paper tray from the machine and place

it on a flat surface.

2 - Installation

2 Remove the cover from the paper tray.

3 Unlock the two catches by sliding them towards the

outside.

10 Replace the paper tray in the machine and push it

in fully.

11 Define the paper format and type used in the ma-

chine.

> The machine automatically detects standard paper

formats. To check / define the format and type of pa­per loaded, consult the section Paper settings [ 22].

Loading paper format larger than A4

The procedure for loading paper described in this section
applies to all paper trays in the machine.

Note

If you are using paper format smaller than
A4, see the section Loading paper in the



paper tray [
If you are using transparencies, see the
section Loading transparencies into the
paper tray [

9].



11].

4 Pull the extendable part of the paper tray by taking

hold of the handle and pulling it to the required pa­per format.

5 Press on the longitudinal paper guide and slide it to

the required paper format.

- 10 -

MF 5990 - Agoris M943

6 Press on the right lateral paper guide and slide it to

the required paper format.

7 Fan the paper and even it up on a flat surface to

prevent paper jams or skewed prints.

8 Load the sheets into the paper tray with the print

surface facing up.

11 Replace the paper tray in the machine and push it

in fully.

2 - Installation

12 Define the paper format and type used in the ma-

chine.

> The machine automatically detects standard paper

formats. To check / define the format and type of pa­per loaded, consult the section Paper settings [ 22].

Loading transparencies into the paper tray

Caution

Only use transparencies for black and white
printing.
Never use transparencies for colour prin­ting. You may risk damaging the machine.
Remove printed transparencies from the
output tray to prevent the accumulation of
static electricity.

9 Make sure the paper does not exceed the fill limit.

Note

The loading capacities depend on the paper
tray used:

- main / additional paper tray: up to 550
sheets of standard paper (80g/m² [22lb])

- secondary paper tray: up to 150 sheets of
standard paper (80g/m² [22lb])

10 Replace the cover on the paper tray. Ensure that

the cover is properly closed.

1 Remove the paper tray from the machine and place

it on a flat surface.

2 Remove the cover from the paper tray.

3 Press the paper compression flap to lock it.

- 11 -

MF 5990 - Agoris M943

4 Press on the longitudinal paper guide and slide it to

the required paper format.

5 Press on the longitudinal paper guide and slide it to

the required paper format.

6 Fan the transparencies in small quantities and

even them up on a flat surface to prevent paper
jams or skewed prints.

9 Replace the cover on the paper tray. Ensure that

the cover is properly closed.

2 - Installation

10 Replace the paper tray in the machine and push it

in fully.

11 Define the format and type of transparencies used

in the machine.

> The machine automatically detects standard paper

formats. To check / define the format and type of pa­per loaded, consult the section Paper settings [ 22].

Starting up the machine

Connecting the machine

WARNING

7 Load the transparencies into the paper tray with the

print surface facing up.

8 Make sure the transparencies do not exceed the fill

limit.

Note

The loading capacities depend on the thick­ness of the transparencies used. You can
load up to 100 transparencies of standard
thickness in the paper trays.

Before connecting the power cable, you
must consult the Safety Instructions



107].

[

1 Connect one end of the telephone cable to the ma-

chine socket and the other to the wall telephone
socket.

Note

If you have the dual-line model, and you
want to connect the machine to two dedica­ted telephone lines:

a) Connect the end of the telephone

line cable 1 to the L1 machine
socket.

b) Connect the end of the telephone

line cable 2 to the L2 machine
socket.

c) Connect the other ends of the line 1

and 2 cables to the corresponding
telephone wall sockets.

- 12 -

MF 5990 - Agoris M943

4 Connect one end of the LAN network cable (not

supplied) to the machine port and the o ther to your
local network port for the machine.

5 Ensure that the On/Off button is on Off (position 0).

6 Connect the mains cable to the machine. Connect

the mains cable to the wall socket.

WARNING

The power cable is used to disconnect the
machine from the power supply. As a pre­caution, the mains power socket must be lo­cated near the machine and easily
accessible in the event of danger.

Initial configuration of the machine

After a few seconds, when the printer preheating phase is
complete, the machine initialisation phase starts.

1 Insert the initialisation card provided with the ma-

chine into the smart card reader.

2 Once the analysis phase is complete, remove the

initialisation card from the smart card reader.

In this section, you will find the initial settings to be
configured to be able to use your machine's basic
functions:

• geographic settings (country, language, communica­tion network);

• date / time settings;

• fax settings (machine name and number);

• local network settings (automatic configuration of the
Ethernet network);

• paper settings.

Note

This section will help you to first configure
the machine, assuming the use of a direct
telephone line on the PSTN network, and an
Ethernet configuration via a DHCP server
with automatic allocation of IP address.
Consult the section Configuring the



machine and services [
configure the machine differently.

20] if you want to

2 - Installation

7 Press the On/Off button to switch the machine on

(position I).

To configure the geographic settings:

1 Press the MENU key.
2 Press [OTHER COMMANDS] > SETTINGS >

GENERAL > GEOGRAPHICAL > COUNTRY.

3 Select the required country from the list. Use the up

and down arrows to scroll through the available
countries. Press OK to confirm the new setting.

> Choosing the country automatically configures

the machine's default language and the telecom­munications network.

4 In the navigation path at the top of the screen,

press GENERAL to return to the previous menu.

- 13 -

MF 5990 - Agoris M943

To set the machine's date and time:

1 In the menu GENERAL, press DATE AND TIME.
2 Press TIME. Enter the time using the virtual key-

board. Press OK to confirm the new setting.

3 Press DATE. Enter the date using the virtual key-

board. Press OK to confirm the new setting.

4 In the navigation path at the top of the screen,

press GENERAL to return to the previous menu.

To set the machine's n umber and name, required for the
fax function:

1 In the menu GENERAL, press FAX.
2 Press LINE NUMBER 1. Enter the number using

the virtual keyboard. Press OK to confirm the new
setting.

3 Press LINE NAME 1. Enter the machine's name

using the virtual keyboard. Press OK to confirm the
new setting.

4 In the navigation path at the top of the screen,

press SETTINGS to return to the previous menu.

To run an automatic configuration of the Ethernet
network (automatic allocation of the IP address via the
DHCP server):

1 In the menu SETTINGS, press COMMUNICATION

> LOCAL NETWORK > ADDR. ALLOCATION .

2 Select AUTOMATIC from the options available in

the list. Press OK to confirm the new setting.

> The machine will search for a DHCP or BOOTP

server on the local network that can dynamically
allocate its network settings.

2 - Installation

> This operation may take a few minutes.

3 Check that the parameters IP ADDRESS,

SUBNET MASK, GATEWAY, PRIMARY DNS,
SECONDARY DNS
SERVER are correctly entered. If this is not the

case, you will have to configure them manually.

4 Press MENU to return to the home screen.

To check and / or specify the paper type and format in
each paper tray:

1 Press PAPER.
2 Press FORMAT. Check that the paper format de-

tected in each tray is correctly entered. To correct
a paper format, press on the correspond i ng tra y;
select the required format from the list and press

OK to confirm.

3 Press TYPE. Check that the paper type detected in

each tray is correctly entered. To correct a paper
type, press on the corresponding tray, select the re­quired paper type from the list and press OK to
confirm.

4 Press MENU to return to the home screen.

Consult the section Configuring the machine and services
[ 20] for more available parameters, and to configure th e
machine according to your specific needs.

, WINS 1 SERVER et WINS 2

- 14 -

Getting to know the machine

Please read this section carefully to get to know your
machine.

In it you will find the operating principles required
whatever function you are using.

Navigation principles

Using the buttons

Navigating through the machine's functions and menu s is
very intuitive.

The touch screen displays the functions, menus, actions
and parameters in the form of buttons.

Just press on a button to open a menu and access the
sub-menus, run an action or change a parameter.

A greyed-out button means the function or action is
unavailable (depends on another deactivated setting, or
an option not installed, etc.).

MF 5990 - Agoris M943

1 Press the MENU key to display the home screen.
2 Press the ADDRESS BOOK button.
3 Press the CONTACTS button.
4 Press CREATE.

> The upper frame displays the following navigation

path: icon Home > ADDRESS BOOK > CONTACTS
> CREATE.

Use the navigation path to find your way around the
menus, but also to return to a previous menu or directly to
the home screen, by pressing directly the required button:

• CONTACTS to return to the previous menu

• Home icon to return to the home screen, etc.

The procedures described in this document use the
principles of the navigation path. Thus, access to the
creation of a contact in the address book is described as
follows:

1 Press the MENU key.
2 Select ADDRESS BOOK > CONTACTS >

CREATE.

The parameters that can be changed are then presented
one by one with a description of the required data and
confirmation of the modifications.

Presentation of specific functions

3 - Getting to know the machine

Virtual editor

When you press on a parameter to change it, the mach ine
automatically displays a virtual editor: a number pad for
entering figures (e.g.: fax number), an alphabetical
keypad for entering text (e.g.: file name). Check boxes or
lists are used for activating or selecting functions.

When changing a field, conventional text editing actions
are available: delete the character before the cursor

( ), move through the data field ( / ), switch from
upper to lower case, or display / hide punctuation marks
and special characters.

Whatever the modification to be made, the editor allows
you to carry out the following:

• OK: confirm the modification

• CANCEL: cancel the modification

Screen scrolling

When a dedicated function (e.g. copy a document) or
menu (e.g. create a contact in the address book) includes
a series of parameters on several screens, the lower
frame on the screen displays the button OTHER
COMMANDS or OTHER PARAMETERS.

You can scroll through the screens by pressing the button

OTHER COMMANDS or OTHER PARAMETERS.

Navigation path

To help know where you are in the menu arborescence,
the upper frame of the screen displays the navigation
path leading to the current menu. For example, to create
a contact in the address book, the path is as follows:

The machine is equipped with special keys enabling you
to access specific functions directly:

• : activates the send fax function.

In this mode, the machine displays by default the
screen for entering a fax number. You can start to
configure your fax emission.

• : activates the scan and send document
function.

In this mode, the machine displays by default the
screen to select a Scan to function. Once selected,
you can start to configure how your document is sent .

• : activates the copy document function.

In this mode, the machine displays by default the
screen for entering the number of copies to make.
You can start to configure how your document is cop ­ied.

The backlit key identifies the mode activated on the
machine.

Refer to the specific chapters for the se functions for more
information on how they work and tips for using them:

• Photocopying documents [ 44]

• Faxing documents [ 48]

• Scanning and sending documents [ 60]

- 15 -

MF 5990 - Agoris M943

Presentation of the home screen and menus

The home screen allows you to access:

• machine configuration utilities and menus

• monitoring of operations and communications in
progress

• warning and error messages

The machine displays the home screen either:

• by pressing the MENU key

• by pressing the Home icon in the navigation path

• or when a specific function is running, to display the
current operation progress (document being scanned,
fax being sent, etc.)

The home screen displays the available menus in the left
and right frames. The central frame displays the current
operations and warning or error messages in the form of
buttons.

Configuration utilities and menus

The home screen allows you to access the following
configuration utilities and menus:

Button Description
LANGUAGE The administrator can define two

favourite languages to display the
machine menus.
Press this button to switch from
one language to the other.

PRINT QUEUE The print queue contains

documents that are awaiting to be
printed and currently being
printed.
For more information, consult the
section Print monitoring [ 55].

USB KEY This menu is specially for a USB

key and is only accessible when a
USB key is inserted in the
machine.
For more information, consult the
section Using a USB memory key
[ 56].

SETTINGS This menu allows you to access

the machine's configuration
parameters.
For more information, consult the
section Configuring the machine
and the services [ 20].

ADDRESS BOOK Press this button to access the

machine's address book and
manage contacts and contact
lists.
For more information, consult the
section Address book [ 68].

Button Description
PAPER Use this menu to check or specify

paper formats and types loaded
in the machine's paper trays.
For more information, consult the
section Paper settings [ 22].

CONSUMABLES This utility allows you to check the

status of the machine's
consumables.
For more information, consult the
section Consumable status
[ 39].

STATUS This menu includes the hardware

and software information for the
machine, for use in the event of
technical intervention.
For more information, consult the
section Hardware and software
information [ 39].

REPORTS This menu allows you to access

report printing (function guide,
consumable status, activity
counters, current settings,
address book entries, existing
user accounts, prints to be
released, installed fonts and
communications log).

SEND QUEUE The emission queue contains all

the documents that are awaiting
emission and currently being sent
(faxes, sent by the local network,
etc.).
For more information, consult the
sections Monitoring fax emissions
[ 51] and Monitoring document
emissions [ 66].

INTERNET The administrator can configure

the machine to connect to the
internet via the telephone line.
This menu allows you to manually
force a connection in order to:

 send / receive emails;
 authorise technical support to

take control of the machine
(see Remote reading and
maintenance [ 37])

IDENTIFICATION The administrator may restrict

access to certain machine
functions.
In this case, only authorised
users can use the restricted
functions after they have
identified themselves correctly.
This menu allows you to access
the options in your user account.
For more information, consult the
section Logging in on the
machine.

3 - Getting to know the machine

- 16 -

MF 5990 - Agoris M943

Monitoring of operations and communications in progress

The operations and communication s in prog re ss ar e
displayed in the central frame of the home screen in the
form of buttons.

Sending a fax is thus represented by a button labelled Fax

emission, receiving a fax by a button labelled Fax
reception, etc.

To help you identify the operations and communications
in progress, the possible labels are as follows:

Label Action in progress

COPY Photocopy in progress.
FAX SCAN Document scanning in progress

before fax emission.

PC SCAN Document scanning in progress

before sending to a computer
(Scan to PC function).

SENDING
FAX

FAX
RECEPTION

SENDING
MAIL

MAIL
RECEPTION

PC PRINT Document printing in progress

FAX PRINT Printing in progress of a fax or

PRINT
REPORT

KEY SCAN Analysis in progress of the

Fax emission in progress on the
telephone line.

Fax reception in progress on the
telephone line.

Email emission in progress.

Email reception in progress.

sent from a computer.

email received.
Printing in progress automatically

generated by the machine
(emission report, communication
log) or launched by a user from
the machine menu (printing of
function guide, address book,
settings, etc.).

content of a USB key inserted in
the machine.

Warning and error messages

When there is a problem on the machine, a warning
window is automatically displayed on the screen, with a
detailed description of the problem encountered.

Depending on the gravity of the problem, you should act
immediately to correct it (paper jam, empty paper tray,
etc.), or confirm that you acknowledge the warning (toner
nearly out).

If you ignore the message by closing the window or if the
touch screen is not touched for several seconds, the
warning or error window closes. However, it is recorded in
the central frame of the home screen in the form of a
button.

The label is used to rapidly identify the nature of the
problem (e.g.: paper jam). A colour code is used to
identify the gravity of the problem:

• red: a serious error has occurred, rendering one or
more machine functions unusable. You must resolve
the incident immediately (e.g.: paper jam, paper out,
cover open, toner out).

• orange: a minor problem has occurred. You must re­solve the incident as soon as possible (e.g.: toner
nearly out).

To consult the warning message or error, just press the
corresponding button. A detailed description window is
displayed on the screen.

Inserting original documents

The instructions for inserting original documents are the
same for copies, faxes or scanned documents.

Using the flatbed scanner

Accepted formats

The format of documents for scanning should respect the
following conditions:

• Maximum length: 299 mm.

• Maximum width: 219 mm.

Inserting the document

1 Open the cover of the flatbed scanner.
2 Place your document with the side to be copied

face down on the window respecting the indica­tions around the window.

3 - Getting to know the machine

To check or consult the operation data, just press the
corresponding button. A detailed description window is
displayed on the screen. In the event of simultaneous
actions, a selection list allows you to choose the operation
you require.

Once the operation or communication is complete, the
corresponding button disappears.

If a communication could not be completed and requires
sending again, the button disappears but the emission
request is reallocated to the emission queue for
subsequent emission.

To cancel the operation in progress, press the key. A
confirmation message is displayed.

3 Close the cover of the flatbed scanner.

- 17 -

MF 5990 - Agoris M943

Using the autofeed scanner

The autofeed scanner enables you to scan original
documents comprising one or several sheets. You can
place up to 70 sheets of 80 g/m² in the automatic feeder.

Accepted formats

A5, A4, Letter, Legal or any other format respecting the
following conditions:

• Length between 140 mm and 358 mm.

• Width between 139 mm and 219 mm.

• Weight between 60 and 105 g/m².

Recommendations for use

• Do not load documents of different sizes or weights.

• Remove staples or paper clips before inserting docu­ments in the automatic feeder.

• Do not insert the following types of documents:

– Creased or folded paper.
– Torn paper.
– Corrugated paper

Inserting the document

1 Move the paper guides apart to the maximum.
2 Insert your document in the automatic feeder, side

to be copied facing upwards.

3 Adjust the paper guides against the document.

• you are using the autofeed scanner and your docu­ment is voluminous. The number of pages exceeds
the capacity of the document feeder (70 pages 80 g/
m²), but you want the recipient to receive a single file.

• you are using the flatbed scanner and your document
contains several pages that you want to scan one after
the other so that the recipient receives a single file.

• you want to use the flatbed scanner and the autofe ed
scanner to scan different pages, but you want the re­cipient to receive a single file.

Use the following table to know how to configure and use
the Multiple Scan option.

Setting Description
NO Multiple Scan deactivated.

The machine operates a single scanning
operation.
Before sending, the machine checks for
the presence of paper in the document
feeder.

 If a document is detected, the scan is

launched from the autofeed scanner.

 If no document is present in the docu-

ment feeder, the scan is launched from

the flatbed scanner.
Once the scan is complete, the machine
sends the document.

3 - Getting to know the machine

4 Set the limit stop on the output tray for scanned

documents to the size of the original document.

Using the Multiple Scan option correctly

To meet your scanning needs, the Scan to functions
allow you to "add" and group pages from several
documents in the same emission.

Activating the Multiple Scan option is especially useful in
the following cases:

YES Multiple Scan activated.

The machine allows you to repeat the
scanning operations, and scan several
groups of documents.
Before sending, the machine checks for
the presence of paper in the document
feeder.

 If a document is detected, the scan is

launched from the autofeed scanner.
 If no document is present in the docu-

ment feeder, the scan is launched from

the flatbed scanner.
Once the scan is complete, a message is
displayed asking you to accept or refuse
scanning of additional pages.

1 Recover the previously scanned

document.

2 Place the next document in the

scanner of your choice.

3 Accept the additional scan.
4 Once the document scan is com-

plete, refuse the scanning of addi­tional pages.

The machine then sends the scanned
document.

Logging in on the machine

Depending on the machine configuration, access to
functions may require logging in with a user code or by
fingerprint reading. This information is defined in your
user account by the machine administra to r.

- 18 -

For your login information and user rights attributed to
you, consult your machine administrator.

When a function (e.g.: copy, scan, etc.) or access to a
function requires authorisation, a login screen is
displayed.

To login in under your user account:

• enter your 4-figure user code using the virtual key­board or the keypad.

• if you have recorded your fingerprint in your user ac­count (see Personalising your user account /
fingerprint), place your reference finger on the finger­print reader and slide it slowly downwards.

When identification is successful, the machine allows you
to access the function requested or performs the action in
progress.

If identification fails, the machine displays an explanatory
message (insufficient rights, unknown account, etc.). In
this case, consult your machine administrator to check the
validity of your identification.

Logging in or out of your user account

When the use of or access to a function requires rights,
the machine displays the identification screen. If the
machine is unused for a certain time, defined by the
security level in your user account, you are automatically
logged out.

However, you may manually force the connection or
disconnection from your user account.

To login manually:

1 Press MENU.
2 Press [OTHER COMMANDS] > IDENTIFICATION

> LOGIN.

> The machine displays the identification screen.
To log out manually:

1 Press MENU.
2 Press [OTHER COMMANDS] > IDENTIFICATION

> LOG OFF.

> The machine disconnects you from your user ac-

count.

Personalising your user account / fingerprint

Your user account is created by the machine
administrator, who will inform you of your 4-figure user
code.

You can personalise some information:

Information Description
Code The 4-figure code for your user

account. This code is unique and
personal.
Note: only the administrator can
modify the user code.

MF 5990 - Agoris M943

Information Description
Email

Address

Fingerprint This action allows you to record the

To personalise your user information:

1 Press MENU.
2 Press [OTHER COMMANDS] > IDENTIFICATION

> PERSON. DATA.

> The machine displays the identification screen.

3 Enter your 4-figure user code using the virtual key-

board or the keypad.

> The consultable / customisable information in

your user account appears on the screen.

4 To personalise your user account name, press

NAME. Enter the name using the virtual keyboard.

In the event of an error, use the key to delete
a character. Press OK to confirm.

5 To enter your email address, press EMAIL

ADDRESS Enter your email address using the vir-

tual keyboard. In the event of an error, use t he

key to delete a character. Press OK to con-

firm.

6 To enter your fingerprint, press FINGERPRINT

Place the finger you will always use, your reference
finger, on the fingerprint reader and slide it slowly
downwards. The machine informs you when the
option is successful.

> If you have entered your email address, the ma-

chine automatically sends you your fingerprint.

7 When you have made the modifications, press

MENU to return to the home screen.

Enter your email address if you wish
to receive your fingerprint by email.
You may then send documents
securely from your computer for
printing by attaching your fingerprint
(see Secure printing [ 54]).
Each time your email is changed,
the machine automatically sends
you your fingerprint if it is recorded.

fingerprint of one of your fingers
(reference finger), and use this
identification method on the
machine.
Note: you are free to use either your
4-figure user code or your fingerprint
to identify you.
If you have entered your email
address, the machine automatically
sends you your fingerprint.
Each time your fingerprint is
changed, the machine automatically
sends you the updated fingerprint if
you have entered your email
address.

3 - Getting to know the machine

Name This information is optional, and

may be useful to rapidly identify your
work, especially in the print queue.

- 19 -

MF 5990 - Agoris M943

Configuring the

• some operations may be cancelled if they are alre ady
being executed by another connected user.

machine and the
services

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Printing out the guide to functions

Print out the guide to functions to familiarize yourself with
the machine's available functions and the structure of the
menus.

To print out the guide to functions:

1 Press MENU.
2 Select REPORTS > GUIDE.

> The machine prints out the guide to functions.

Remote configuration

You can configure and consult the same parameters
remotely as those used locally.

Prerequisites
To be able to remotely configure the terminal, you should:

• have a web browser on your PC (Internet Explore r ver­sion 5 or later for optimal operation).

• define the parameters of the machine's local network ­IP address, local address filter, etc. (see Network
characteristics [ 32]).

Accessing the integrated web server

1 Open a browser with the PC that is registered on

the network.

2 Enter the machine's IP address in the address field

and confirm by pressing Enter.

3 When the home page opens, select the interface

language.

4 Change the required parameters on the screen and

confirm.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

If user rights management is activated, and if access to
the web server is restricted only to authorized user
accounts:

• the site will only accept a maximum of 5 users con­nected at once.

• the site will only accept 1 active session per user con­nected.

General settings

Date/Time Settings

Note

The date and the time can be set automati­cally if an SNTP server is present on the
network. For more information, consult the



section Configuring the SNTP server [

Setting the date and the time

At any time, you can edit the machine's date and time.

1 Press MENU.
2 Select SETTINGS > GENERAL > DATE AND

TIME.
3 Select TIME to set the machine time.
4 Enter the time using the virtual keyboard. Use the

and keys to pass from one character to the

next. In the event of an error, use the key to

delete a character. Press OK to confirm the new

setting.

5 Select DATE to set the machine date.
6 Enter the date using the virtual keyboard. Use the

and keys to pass from one character to the

next. In the event of an error, use the key to

delete a character. Press OK to confirm the new

setting.
7 Press MENU to return to the home screen.

Personalizing the date and time format

You can modify the display format of the date and time to
your needs.

1 Press MENU.
2 Select SETTINGS > COMFORT > DATE / TIME.
3 Select TIME FORMAT.
4 Select the required format from the list. Press OK

to confirm the new setting.

5 Select DATE FORMAT.
6 Select the required format from the list. Use the up

and down arrows to scroll through the available for-

mats. Press OK to confirm the new setting.
7 Press MENU to return to the home screen.

Setting winter / summer time

You can activate automatic management of winter and
summer time. The time will be changed automatically on
the last Sunday in March for the switchover to summer
time (+1hr) and the last Sunday in October for the
switchover to winter time (-1hr).

33].

4 - Configuring the machine and the services

- 20 -

MF 5990 - Agoris M943

To activate the automatic time change:

1 Press MENU.
2 Select SETTINGS > COMFORT > DATE / TIME.
3 Press AUTO ADJUST.
4 Select the required status from the list. Press OK to

confirm the new setting.

5 Press MENU to return to the home screen.

Defining the time zone

To define the time zone:

1 Press MENU
2 Select SETTINGS > COMFORT > DATE / TIME.
3 Press TIME ZONE.
4 Select the time zone from the list. Use the up and

down arrows to view all available time zones.

5 Press OK to confirm the new setting.
6 Press MENU to return to the home screen.

Geographic Settings

These parameters enable you to use your machine in the
various pre-configured countries and in various
languages.

Defining the country

By choosing a country, the following are reset:

• the public telephone network parameters;

• the machine's default language;

• the type of virtual keyboard;

• the display format for the date and time.
To define the country:

1 Press MENU.
2 Select SETTINGS > GENERAL >

GEOGRAPHICAL > COUNTRY.

3 Select the required country from the list. Use the up

and down arrows to scroll through the available
countries. Press OK to confirm the new setting.

4 Press MENU to return to the home screen.

Defining the telecommunication network

This parameter enables you to specify manually the type
of public telephone network for a country, so that your
machine can communicate on the public telephone
network of the selected country in accordance with the
standards in force.

By default, when configuring a country, the type of pub lic
telephone network to be used in the country concerned is
defined automatically.

1 Press MENU.
2 Select SETTINGS > GENERAL >

GEOGRAPHICAL > PHONE TYPE.

3 Select the required option from the list. Use the up

and down arrows to scroll through the ava ilable op­tions. Press OK to confirm the new setting.

4 Press MENU to return to the home screen.

Defining the language

You can define two favourite languages to display the
machine menus. To choose these two languages from the
home screen, press LANGUAGE.

By default, when configuring the country, the preferred
languages are defined automatically.

1 Press MENU.
2 Select SETTINGS > GENERAL >

GEOGRAPHICAL > FIRST LANGUAGE.
3 Select the required language from the list. Use the

up and down arrows to scroll through the available

options. Press OK to confirm the new setting.

4 Press SECOND LANGUAGE.
5 Select the required language from the list. Use the

up and down arrows to scroll through the available

options. Press OK to confirm the new setting.
6 Press MENU to return to the home screen.

Defining the virtual keyboard

This parameter is used to define the type of virtual
keyboard to be displayed on the screen depending on the
country where the machine is used.

By default, when configuring the country, the type of
virtual keyboard is automatically defined.

1 Press MENU.
2 Select SETTINGS > GENERAL >

GEOGRAPHICAL > KEYBOARD.
3 Select the required country from the list. Press OK

to confirm the new setting.

4 Press MENU to return to the home screen.

Ergonomics

Energy saving

This function is used to activate machine standby when it
is not in use. The time to switch the machine to standby
can be immediate or several minutes according to your
needs.

1 Press MENU.
2 Select SETTINGS > COMFORT > ENERGY

SAVING.
3 Press TIMEOUT.
4 Select the required option from the list. Press OK to

confirm the new setting.
5 If you have selected PROGRAMMING, enter the

parameters START TIME and END TIME with the

start and end times of the standby time range.

Press OK to confirm the new setting.

6 Press MENU to return to the home screen.

4 - Configuring the machine and the services

- 21 -

MF 5990 - Agoris M943

Toner saving

This parameter is used to reduce the quantity of toner
consumer by the machine's "internal" print-outs.

Internal print-outs mean print-outs regarding machine
activity and include the following informati on: em issio n /
reception reports, communication logs, activity counters,
print-out of the guide to functions, machine settings, user
accounts, the print queue, etc.

The following options are available:

Option Description
WITHOUT Printing with toner saving is

deactivated.

WITH The quantity of toner used is

reduced. The print-outs are
lighter.

To activate toner saving printing:

1 Press the MENU key.
2 Select SETTINGS > COMFORT.
3 Press TONER SAVE.
4 Select the required option. Press OK to confirm the

new setting.

5 Press MENU to return to the home screen.

Return to the previous function

1 Press MENU.
2 Select SETTINGS > COMFORT > RETURN

FUNCTION.

3 Select the required option from the list. Press OK to

confirm the new setting.

Note that the longer the diffusion time, the more the
perfume is pronounced, and the shorter the lifespan of the
perfume unit.

1 Press MENU.
2 Select SETTINGS > COMFORT > PERFUME.
3 Select the required option from the list. Press OK to

confirm the new setting.

Option Description
WITHOUT The perfume unit option is

deactivated.

LOW The perfume unit option is

activated, with a low diffusion
time.

MODERATE The perfume unit option is

activated, with a moderate
diffusion time.

HIGH The perfume unit option is

activated, with a high diffusion
time.

4 Press MENU to return to the home screen.

Default world

This parameter allows to define the default active function
of the machine (Fax, Copy or Scan To). The idle screen
of the function is displayed when one key of the control
panel is pressed.

1. Press MENU.

2. SETTINGS > COMFORT > DEFAULT WORLD.

3. Select the required option from the list. Press OK to
confirm the new setting.

4 - Configuring the machine and the services

Option Description
WITHOUT At the end of a user operation, the

machine returns to the home
screen.

MODERATE The machine returns to the home

screen after the machine has not
been used for a few minutes.

ALWAYS The machine displays the settings

screen for the last function used
(copy, fax, scanning).

4 Press MENU to return to the home screen.

Perfume Setting

The perfume unit is an option enabling you to install a
perfume diffuser on the machine. When this option is
activated, the machine diffuses perfume every hour, and
for a period of time defined by you.

By default, the machine does not recognize the perfume
unit installed (set in WITHOUT).

To activate this option, you just need to configure the
setting PERFUME to the diffusion length of your choice.

4. Press MENU to return to the home screen.

Paper settings

The machine automatically detects standard pa per
formats. You may however use this setting to check and/
or specify the paper type and format in each paper tray.

Defining the paper format

1 Press the MENU key.
2 Select PAPER > FORMAT.
3 Define the paper format for each tray on the ma-

chine. To select the right format of paper to use,
consult the section Which paper formats can be
used [ 128].

- 22 -

MF 5990 - Agoris M943

To define the pa­per format for

then...

the...
main tray 1 Press TRAY 1.

2 Select the required format

from the list.

3 Press OK to confirm.

secondary tray 1 Press TRAY 2.

2 Select the required format

from the list.

3 Press OK to confirm.

additional tray(s) 1 Press TRAY 3 or TRAY 4.

2 Select the required format

from the list.

3 Press OK to confirm.

4 Press MENU to return to the home screen.

Defining the paper type

1 Press the MENU key.
2 Select PAPER > TYPE.
3 Define the paper type for each tray on the machine.

To choose the right type of paper to use, consult
the section Recommendations for paper [ 128].

To define the pa­per type for the...

then...

main tray 1 Press TRAY 1.

2 Select the required paper

type from the list.

3 Press OK to confirm.

secondary tray 1 Press TRAY 2.

2 Select the required paper

type from the list.

3 Press OK to confirm.

additional tray(s) 1 Press TRAY 3 or TRAY 4.

2 Select the required paper

type from the list.

3 Press OK to confirm.

4 Press MENU to return to the home screen.

Scanner / Printer Settings

1 Press MENU.
2 Select SETTINGS > SCANNER/PRINTER >

PAPER FORMAT.

3 Select the required format from the list: A4 or LET-

TER. Press OK to confirm the new setting.

4 Press MENU to return to the home screen.

Adjusting Scanner / Printer margins

If you notice an offset between the printer and the
scanner, correct the margins (expressed in pixels)
according to the reference paper specified in SETTINGS
> SCANNER/PRINTER > PAPER FORMAT.

To correct and adjust the scanner / printer margins:

1 Press MENU.
2 Select SETTINGS > SCANNER/PRINTER >

ADJUSTMENTS.

3 Make the necessary adjustment(s).

Setting Description / Procedure

Printer top margin Press TOP PRINTER.

Printer left margin Press LEFT PRINTER.

Flatbed scanner
top margin

Flatbed scanner
left margin

Autofeed scanner
top margin

Autofeed scanner
left margin

4 Press MENU to return to the home screen.

Enter an offset value of between

-100 and +100.
Press OK to confirm.

Enter an offset value of between

-100 and +100.
Press OK to confirm.

Press TOP FB SCANNER.
Enter an offset value of between

-100 and +100.
Press OK to confirm.

Press LEFT FB SCANNER.
Enter an offset value of between

-100 and +100.
Press OK to confirm.

Press TOP ADF SCANNER.
Enter an offset value of between

-100 and +100.
Press OK to confirm.

Press LEFT ADF SCANNER.
Enter an offset value of between

-100 and +100.
Press OK to confirm.

4 - Configuring the machine and the services

Scanner / Printer paper format

The paper format defined in this menu becomes the
default format of the main printing paper tray and the
flatbed scanner.

- 23 -

MF 5990 - Agoris M943

PC printing parameters

To personalize PC printing parameters:

1 Press MENU.
2 Select SETTINGS > SCANNER/PRINTER > PC

PRINT.

3 Make the necessary adjustment(s).

Parameters Description / Procedure
TONER SAVE Lightens printing to save toner

cartridge ink.

TASK DELAY Waiting time for data from the

PC before the PC print task is
cancelled.

FONTS This parameter is used to draw

up the set of symbols. The
possible values are between
CS1 and CS30 included. The
default value is CS1 (Roman8).

FONT NUMBER Start printing the list of fonts.

This parameter can be used to
set the default PCL font. The
possible values are between 1
and 77 included. The default
value is 1.

LINES PER PAGE This parameter is used to set the

number of lines per page.
This variable is linked to the PJL
variables: PAPER and
ORIENTATION. If you change
one of these variables, the Line
format variable is automatically
updated (only for the current
print task) in order to respect the
same spacing.
The possible values are
between 5 and 128 included.
The default value is 60.

FONT SPACING This parame ter is used to set the

default font spacing in
characters per inch (the default
font must be non-proportional).
The possible values are
between 0.44 and 99.99
included. The default value is

10.00.

FONT SIZE This parameter is used to set the

default font height, in points (the
default font must be
proportional). The possible
values are between 4.00 and

999.75 (in intervals of 0.25). The
default value is 12.00.

4 Press MENU to return to the home screen.

Default paper tray

This parameter allows to define the default paper tray of
the machine. All printing operations on the machine will
use this tray (Copy, fax reception, printing report,...). The
machine never switches to another tray except for PC
printing requirement. In this case, the user can choose
another tray from the printing driver.

To define the default paper tray:

1 Press MENU.
2 Select SETTINGS > SCANNER/PRINTER >

PAPER TRAY.

3 Select the required option from the list. Press OK to

confirm the new setting.

Parameters Description

AUTOMATIC Tray 1 is used by default, then

TRAY 1 Tray 1 is used for all operations

TRAY 2 Tray 2 is used for all operations

TRAY 3
(if installed)

TRAY 4
(if installed)

4 Press MENU to return to the home screen.

tray 2, then tray 3 and tray 4.

performed on the machine. The
machine never switches to
another tray except for PC
printing requirement.

performed on the machine. The
machine never switches to
another tray except for PC
printing requirement.

Tray 3 is used for all operations
performed on the machine. The
machine never switches to
another tray except for PC
printing requirement.

Tray 4 is used for all operations
performed on the machine. The
machine never switches to
another tray except for PC
printing requirement.

Fax Settings

Defining the machine name and phone number

Your machine enables you to print the saved number and
name on all faxes emitted.

Note

4 - Configuring the machine and the services

ORIENTATION This parameter is used to set the

page orientation: portrait or
landscape. The default value is
"portrait".

To use this function, you must set the para­meter HEADER on YES (see Advanced fax
emission settings [26]).

- 24 -

MF 5990 - Agoris M943

If you have the dual-line model, you can specify a name
and number for each of the telephone lines. The machine
will print the name and number of the line used on sent
faxes.

Defining the machine name

To record the name of the machine:

1 Press the MENU key.
2 Select SETTINGS > GENERAL > FAX > LINE

NAME 1.

3 Enter the machine's name using the virtual key-

board. Use the and keys to pass from one char­acter to the next. In the event of an error, use the

key to delete a character. Press OK to con-

firm the new setting.

4 If you have the dual-line model, press LINE NAME

2 to enter the name of telephone line 2 (L2) on the

machine, and enter the desired name using the vir­tual keyboard. Press OK to confirm the new setting.

Note

If the name of telephone line 2 (L2) is not
defined, the name of telephone line 1 (L1) is
used by default.

5 Press MENU to return to the home screen.

Fax emission settings

Local prefix

This function is used when your machine is installed in a
private network, behind a company telephone
switchboard. It enables you to set automatic dialling of a
local prefix (to be defined), allowing the call to leave the
company telephone network, on the condition that:

• the company extension numbers, for which the prefix
is useless, are short numbers less than the minimum
length (for example 10 digits in France).

• the external numbers, for which the prefix is obligatory,
are long numbers greater than or equal to the mini­mum length (for example 10 digits in France).

There are two steps for configuring the machine's local
prefix:

1. define the minimum (or equal) length for telepho ne
numbers outside the company;

2. define the local prefix for a line outside the company
telephone network. This prefix will be automatically
added when a number outside the company is di­alled.

Note

Defining the machine phone number

To record the number of the machine:

1 Press the MENU key.
2 Select SETTINGS > GENERAL > FAX > LINE

NUMBER 1.

3 Enter the number using the virtual keyboard. Use

the and keys to pass from one character to the
next. In the event of an error, use the key to

delete a character. Press OK to confirm the new
setting.

4 If you have the dual-line model, press LINE

NUMBER 2 to enter the number of telephone line 2

(L2) on the machine, and enter the dedicated
number using the virtual keyboard. Press OK to
confirm the new setting.

Note

If the number of telephone line 2 (L2) is not
defined, the number of telephone line 1 (L1)
is used by default.

5 Press MENU to return to the home screen.

If you define a local prefix, do not insert it in
the numbers saved in the address book: it
will be added automatically to each number.

4 - Configuring the machine and the services

Prefix length

To define the length of the local prefix:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > PREFIXES.
3 Press LENGTH.
4 Enter the length of the local prefix (between 1 and

10) using the virtual keyboard. Use the and

keys to pass from one character to the next. In the

event of an error, use the key to delete a char -

acter. Press OK to confirm the new setting.
5 Press MENU to return to the home screen.

- 25 -

MF 5990 - Agoris M943

Fax prefix

To define the fax prefix:

1 Press the MENU key.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > PREFIXES.
3 Press LINE 1 PREFIX.
4 Enter the local prefix associated with telephone line

1 (maximum 10 characters) using the virtual key-

board. Use the and keys to pass from one char-

acter to the next. In the event of an error, use the

key to delete a character. Press OK to con-

firm the new setting.

5 If you have the dual-line model, press LINE 2

PREFIX to define the fax prefix for telephone line 2

(L2) on the machine, and enter the local prefix as-

sociated with telephone line L2 using the virtual

keyboard. Press OK to confirm the new setting.

6 Press MENU to return to the home screen.

Prefix for fax server

If you configure the machine to send faxes via a fax
server, you can specify in this menu the outside prefix
required for the fax server (see Configuring the fax server
(optional) [ 29]).

To define the prefix for the fax server:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > PREFIXES.
3 Press FAX SERVER.
4 Enter the local prefix for the fax server using the vir-

tual keyboard. Use the and keys to pass from

one character to the next. In the event of an error,

use the key to delete a character.

5 Press OK to confirm the new setting.
6 Press MENU to return to the home screen.

Emission report

You can print out an emission report for communications
made via the telephone network.

You can choose between several criteria for printing out
emission reports:

• WITH : a report is printed when the emission was suc­cessful or when it is definitively abandoned (but there
is only one report per emission request);

• WITHOUT: no emission report, but the machine
records all emissions made in its emissions log;

• SYSTEMATIC: a report is printed at each emission at-
tempt;

• ON FAILURE: a report is printed only when the emis­sion attempts have ended in failure and the emission
request is definitively abandoned.

A reduced image of the first page of the document is
automatically associated with each emission re po rt .

To select the type of report:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > REPORT.

3 Select the required report type from the list. Press

OK to confirm the new setting.

4 Press MENU to return to the home screen.

Fax TX forwarding

This function is used to set the machine to send a copy of
any document sent (by fax or to an email address) to
another recipient. The recipient should be chosen from
the entries in the machine's address book. It may be a fax
number, an email address or an FTP address.

Note

Check that the recipient exists in the
address book (see Address book [68]).

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > COPY.
3 Press ACTIVATION.
4 Select the required option from the list. Press OK to

confirm the new setting.

5 Press RECIPIENT.
6 Select the required recipient from the entries in the

address book. Press OK to confirm the new setting.
7 Press MENU to return to the home screen.

Advanced fax emission settings

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

TRANSMISSION > ADVANCED.
3 To configure the advanced fax emission settings,

use the table below:

Parameter Description / Procedure

Emission
heading

If this function is active, all
documents received by your
correspondents will be printed with
heading containing your name,
number, the date and the number of
pages.
Important: If you send a fax from a
document feeder, the emission
heading will not appear on the
document received by your
correspondent.
To change the setting:

1 Press HEADER.
2 Select the required statusfrom

3 Press OK to confirm the new

the list.

setting.

4 - Configuring the machine and the services

- 26 -

Parameter Description / Procedure

MF 5990 - Agoris M943

Fax reception settings

Emission
speed

Anti echo If this function is active, the line echo

Overseas For some long distance calls

Number of
call backs

Emission speed of outgoing
documents.
If the quality of the telephone line is
good (suitable, without echo), calls
are usually made at maximum speed.
However, it may be necessary to limit
the emission speed for certain
communications.
To change the emission speed:

1 Press SPEED.
2 Select the required value from

the list.

3 Press OK to confirm the new

setting.

in long distance communications will
be attenuated.
To change the status of the Anti echo
parameter:

1 Press ANTI ECHO.
2 Select the required status.
3 Press OK to confirm the new

setting.

(satellites), the line echo may make
communication difficult.
To change the status of the Overseas
parameter:

1 Press OVERSEAS.
2 Select the required status.
3 Press OK to confirm the new

setting.

Number of attempts to be made by
the machine if emission fails.
To change the number of call backs:

1 Press ATTEMPTS NUMBER.
2 Enter the number of call backs

the machine should make us­ing the virtual keyboard.

3 Press OK to confirm the new

setting.

Print settings for received faxes

Note

Some parameters also apply to printing of
received emails.

Secure printing of received faxes

By default, the machine is configured to print all
documents received automatically.

However, you may configure the machine to keep
confidential faxes in the memory and not print them out
systematically on reception.

To configure secure printing of faxes received:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press HELD PRINT.
4 Select the required status from the list. Press OK to

confirm the new setting.
5 Press MENU to return to the home screen.

When secure printing of faxes received is active, users
wishing to recover a document in the memory must
manually force printing from the machine's print queue
(see Printing received faxes in the memory [ 51]).

4 - Configuring the machine and the services

Number of copies

You can print several copies (1 to 99) of documents
received.

To set the number of copies of each document received:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press NUMBER OF COPIES.
4 Enter the number of copies to be printed by the ma-

chine for each document received. Press OK to

confirm the new setting.
5 Press MENU to return to the home screen.

Interval
between
call backs

4 Press MENU to return to the home screen.

Time between two machine call back
attempts.
To change the time between 2 call
backs:

1 Press
2 Enter the time between 2 call

3 Press OK to confirm the new

ATTEMPT TIME.

back attempts made by the ma­chine using the virtual key­board.

setting.

Printing with toner saving

This parameter is used to reduce the quantity of toner
consumed when printing received documents.

To activate toner saving printing:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press TONER SAVE.
4 Select the required status from the list. Press OK to

confirm the new setting.
5 Press MENU to return to the home screen.

- 27 -

MF 5990 - Agoris M943

Duplex printing

This parameter is used to activate duplex printing of
documents received.

To activate duplex printing:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press DUPLEX.
4 Select the required option. Press OK to confirm the

new setting.

5 Press MENU to return to the home screen.

Binding

If you have configured duplex printing of documents
received, you can define the type of binding of printed
sheets (see Binding [ 44]).

To configure the type of binding:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press BINDING EDGE.
4 Select the required option. Press OK to confirm the

new setting.

5 Press MENU to return to the home screen.

Printing of images

This parameter is used to define the print format of image
files (JPEG) inserted as attachments in received emails.

The print formats are as follows:

Format Description
PHOTO Classic 10x15 cm photo printing
FULL PAGE Print adjusted to page format

used.

To specify the print format of photos received:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press IMAGE SIZE.
4 Select the required option. Press OK to confirm the

new setting.

5 Press MENU to return to the home screen.

Selecting the paper tray

4 Select the required option. Press OK to confirm the

new setting.

5 Press MENU to return to the home screen.

Selecting the paper type

This parameter is used to specify the type of paper to be
used to print out received documents, in accordance with
the paper loaded in the paper tray defined as the output
tray (see Selecting the paper tray [ 28]).

To select the type of paper:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.
3 Press PAPER TYPE.
4 Select the required option. Press OK to confirm the

new setting.
5 Press MENU to return to the home screen.

Fax or PC reception mode

This menu associated with the PC Kit software installed
on your computer is used to select which device receives
the documents:

•the machine,

•the PC,

• the PC if available, otherwise the machine.
For more information, consult the section PC functions

[ 72].
To select the reception mode:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PC MANAGEMENT.
3 Press MODE.
4 Select the required option from the list.
5 Press OK to confirm the new setting.

To select the PC that will receive the documents:

Note

This menu is only available if a PC is regi­stered on the machine via the PC Kit.

1 Press PC RECEIVER.
2 Select the reception PC.
3 Press OK to confirm the new setting.

> When a fax is received on the machine, it is sent to the

receiving PC and a reception report is printed on the
PC's default printer.

4 - Configuring the machine and the services

This parameter is used to specify the paper tray to be
used to print out received documents.

To select the paper tray:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > PRINT.

3 Press PAPER OUTPUT.

- 28 -

Fax RX forwarding

This function is used to set the terminal so that any
document received is also sent to another recipient. The
recipient should be chosen from the entries in the
machine's address book.

Note

Check that the recipient exists in the
address book (see Address book [68]).

MF 5990 - Agoris M943

Parameter Description / Procedure

Number of
rings

Number of rings to automatically
trigger your machine.
To change the number of rings:

1 Press NUMBER OF RINGS.
2 Enter the number of rings us-

ing the virtual keyboard.

3 Press OK to confirm the new

setting.

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > COPY.
3 Press ACTIVATION.
4 Select the required status from the list. Press OK to

confirm the new setting.

5 Press RECIPIENT.
6 Select the required recipient from the entries in the

address book. Press OK to confirm the new settin g.
7 Press MENU to return to the home screen.

Advanced fax reception settings

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

RECEPTION > ADVANCED.
3 To configure the advanced fax emission settings,

use the table below:

Parameter Description / Procedure

Reception
heading

If this function is active, all
documents received by the machine
will be printed with a heading
containing the name and number of
the sender (if available) and the
machine print date and the number
of pages.
To change the setting:

1 Press HEADER.
2 Select the required status

3 Press OK to confirm the new

Reception
speed

Reception speed of incoming
documents. If the quality of the
telephone line is good (suitable,
without echo), calls are usually
made at maximum speed.
However, it may be necessary to
limit the reception speed for certain
communications.
To change the reception speed:

1 Press SPEED.
2 Select the required value from

3 Press OK to confirm the new

from the list.

setting.

the list.

setting.

4 Press MENU to return to the home screen.

Configuring the fax server (optional)

If you have a fax server, this function enables you to
select how faxes will be sent by the machine: direct
transmission via the telephone line (without passing
through a fax server) or transmission to the fax server via
the local network.

Accessing the fax server configuration parameters

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > FAX >

FAX SERVER.

3 Make the required adjustments using the pr oc e-

dures described below.

4 When you have made the modifications, press

MENU to return to the home screen.

If the fax server function is active, proceed as follows:

Note

Activating the fax server function automati­cally activates the SMTP server (see
Configuring the SMTP server [34]).

1. Activate the fax server [ 29].

2. Define a reply address [ 30].

3. Define the fax server address [ 30].

4. Define the domain name [ 30].

5. Define the type of emission report [ 30].

Activating the fax server

To activate the fax server:

1 Press ACTIVATION.
2 Select the required option.

Parameter Description
DIRECT (fax

server activated)

DISABLE The machine sends directly

3 Press OK to confirm the new setting.

The machine sends
documents to the fax server
over the local network.

documents over the telephone
line.

4 - Configuring the machine and the services

- 29 -

MF 5990 - Agoris M943

Defining a reply address

The reply address is used to receive emission and
reception reports for faxes managed by the fax server.

1 Press SENDER'S ADDRESS.
2 Enter the required email address using the virtual

keyboard. Use the and keys to pass from one

character to the next. In the event of an error, use

the key to delete a character.
3 Press OK to confirm the new setting.

Defining the fax server address

To prevent any interruptions of service, you ca n de fin e
two fax servers to be used:

• NETWORK ADDR. 1: main fax server.

• NETWORK ADDR. 2: backup fax server, to be used if
the connection with the main fax server fails.

To define the main fax server address:

1 Press NETWORK ADDR. 1.
2 Enter the IP address for the fax server using the vir-

tual keyboard. Use the and keys to pass from
one character to the next. In the event of an error,

use the key to delete a character.

3 Press OK to confirm the new setting.

To define the address of the backup fax server, press

NETWORK ADDR. 2 and enter its IP address.

Advanced fax settings

Line parameters

This parameter is used to adapt the telephone line
according to the type of telephone switchboard to which
your machine is connected.

Two choices are possible:

• PULSES: for a digital dialling switchboard (electrome­chanical switchboards).

• MUSICAL: for a dial tone switchboard (electronic
switchboards).

To define the type of switchboard:

1 Press the MENU key.
2 Select SETTINGS > COMMUNICATION > FAX >

ADVANCED.
3 Press L1 DIALING.
4 Select the type of telephone switchboard for tele-

phone line L1 from the list. Press OK to confirm the

new setting.
5 If you have the dual-line model, press L2 DIALING

to define the type of switchboard for the telephone

line 2 (L2) of the machine, and select the required

option. Press OK to confirm the new setting.
6 Press MENU to return to the home screen.

Type of telephone network

Defining the domain name

1 Press DOMAIN.
2 Enter the domain name for the machine using the

virtual keyboard. Use the and keys to pass from
one character to the next. In the event of an error,

use the key to delete a character.

3 Press OK to confirm the new setting.

Defining the type of emission report

You can print out an emission report for communications
made via the fax server.

You can choose between several criteria for printing out
emission reports:

• WITH : a report is printed when the emission was suc­cessful or when it is definitively abandoned (but there
is only one report per emission request);

• WITHOUT: no emission report, but the machine
records all emissions made in its emissions log;

• ON FAILURE: a report is printed only when the emis­sion attempts have ended in failure and the emission
request is definitively abandoned. A report is also
printed when the fax is sent using the telephone fold­back.

To select the type of emission report:

1 Press SENDING REPORT.
2 Select the required report type from the list.
3 Press OK to confirm the new setting.

You can connect your machine to a public telephone
network or to a private network built for example using a
private automatic branch exchange (PABX). You must
define the type of network you prefer.

To select the type of network:

1 Press the MENU key.
2 Select SETTINGS > COMMUNICATION > FAX >

ADVANCED.
3 Press L1 NETWORK TYPE.
4 Select the type of network required for telephone

line L1, PRIVATE or PUBLIC. Press OK to confirm

the new setting.

5 If you have the dual-line model, press L2

NETWORK TYPE to define the type of network for

the telephone line 2 (L2) of the machine, and select

the required network type. Press OK to confirm the

new setting.

6 Press MENU to return to the home screen.

Note

If your machine is connected to a private
network, behind a company exchange
(P ABX), it may be necessary to specify a lo-



cal prefix (see Local prefix [

25]).

4 - Configuring the machine and the services

- 30 -

ECM (error correction mode)

This function is used to correct communication errors due
to disturbance on the telephone line. This is a useful
function when lines are of a low level or noisy. However,
emission times may be longer.

To activate or deactivate error correction:

1 Press the MENU key.
2 Select SETTINGS > COMMUNICATION > FAX >

ADVANCED.
3 Press ECM LINE 1.
4 Select the required option from the list for tele-

phone line L1. Press OK to confirm the new setting.
5 If you have the dual-line model, press ECM LINE 2

to activate or deactivate the error correction mode

for the telephone line 2 (L2) of the machine, and se-

lect the required option. Press OK to confirm the

new setting.
6 Press MENU to return to the home screen.

Service default settings

The machine allows you to define default values for some
Copy, Fax and Scan to parameters.

The default values must be configured depending on the
habits of the people using the machine. The aim is to
reduce the time required to set common functions and
optimize their operation.

Accessing the default settings

1 Press MENU.
2 Select SETTINGS > BY DEFAULT.
3 Define the default parameters for the various func-

tions:

> For the Copy function, see Copy function default

settings.

> For the Fax function, see Fax emission default

settings.

> For the Scan to function, see Scan to default set-

tings.

4 When you have made the modifications, press

MENU to return to the home screen.

Copy function default settings

1 Press COPY.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

2 Make the required adjustments. The following table

lists the available parameters.

Parameter Available settings
NUMBER OF

COPIES

1 to 99

MF 5990 - Agoris M943

Parameter Available settings
QUALITY SPEED, NORMAL, TEXT, TEXT

AND IMAGE or PHOTO

CONTRAST -4, -3, -2, -1, 0, +1, +2, +3 or +4
BRIGHTNESS -4, -3, -2, -1, 0, +1, +2, +3 or +4
TONER SAVE YES or NO
COLLATE

COPY
DUPLEX FRONT -> FRONT,

BINDING
EDGE

PAPER TYPE NORMAL, TRANSPARENT,

SCALE 1:1, ZOOM or FORMAT

SCAN
FORMAT

PRINTED
PAPER

ZOOM 25 to 400% in steps of 1
MOSAIC WITHOUT, 2 -> 1 or 4 -> 1
BANNER WITHOUT, 1 -> 4 or 1 -> 9
IDENTITY

CARD

3 When you have made the adjustments, press:

> BY DEFAULT in the navigation path to return to

the previous menu.

> MENU to return to the home screen.

YES or NO

FRONT -> DUPLEX,
DUPLEX -> FRONT or
DUPLEX -> DUPLEX

LONG or SHORT

THICK, FINE PAPER, ENVELOPE
or POST CARD

CONVERS.
A5, A4, or LETTER

A5, A4, LETTER, LEGAL-14, TRAY
1, TRAY 2, TRAY 3 or TRAY 4

YES or NO

Fax emission default settings

1 Press FAX TRANSMISSION.
2 Make the required adjustments. The following table

lists the available parameters.

Parameter Available settings
QUALITY NORMAL, FINE, SUPER FINE or

PHOTO

CONTRAST -4, -3, -2, -1, 0, +1, +2, +3 or +4
DUPLEX YES or NO
BINDING EDGE LONG or SHORT
PHONE LINE LINE 1, LINE 2 or AUTOMATIC
MULTIPLE

SCAN

YES or NO

4 - Configuring the machine and the services

- 31 -

MF 5990 - Agoris M943

3 When you have made the adjustments, press:

> BY DEFAULT in the navigation path to return to

the previous menu.

> MENU to return to the home screen.

Scan to default settings

1 Press SCAN TO.
2 Make the required adjustments. The following table

lists the available parameters.

Parameter Available settings
DOCUMENT

FORMAT
QUALITY LIGHT, TEXT, TEXT AND IMAGE

COLOUR YES or NO
CONTRAST -4, -3, -2, -1, 0, +1, +2, +3 or +4
DUPLEX YES or NO
MULTIPLE

SCAN

IMAGE, PDF or SECURED PDF

or PHOTO

YES or NO

allocate addresses to the peripherals present on the LAN,
on the condition that the IP address allocated to the
machine is unique and always identical.

Otherwise, we recommend manual configuration.

Automatic configuration of the Ethernet network

To automatically configure the machine's local network
settings:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > LOCAL

NETWORK.
3 Press ADDR. ALLOCATION.
4 Select AUTOMATIC from the options available in

the list. Press OK to confirm the new setting.

> The machine will search for a DHCP or BOOTP

server on the local network that can dynamically
allocate its network settings.

> This operation may take a few minutes.

5 Check that the parameters IP ADDRESS,

SUBNET MASK, GATEWAY, PRIMARY DNS,

SECONDARY DNS, WINS 1 SERVER et WINS 2

SERVER are correctly entered. If this is not the

case, you will have to configure them manually.

3 When you have made the adjustments, press:

> BY DEFAULT in the navigation path to return to

the previous menu.

> MENU to return to the home screen.

Local network settings

You can include your machine in your local network.

Note

Although quite simple, the network settings
sometimes require expert knowledge of
your computer configuration. We recom­mend you consult the person in your com­pany who administers the network to do the
configuration described in this section.

Depending on the services and security policy
implemented in your local network, other network
parameters are also available:

• configuration of the SNTP server;

• configuration of the client FTP port;

• configuration of the SNMP service;

• configuration of the SMTP server;

• Active Directory configuration;

• print server settings (RAW, LPR);

• configuration of the LDAP server.

Configuring the Ethernet network

We recommend automatic configuration of the
machine's local network settings when your local network
has a DHCP or BOOTP server that can dynamically

Manual configuration of the Ethernet network

To manually configure the machine, you must first avail of
the usual information used to configure a peripheral on
the local network (IP address, subnet mask and gateway
address).

To manually configure the machine's local network
settings:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > LOCAL

NETWORK.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

3 Press ADDR. ALLOCATION.
4 Select MANUAL from the options available in the

list. Press OK to confirm the new setting.
5 Press IP ADDRESS.
6 Enter the machine's IP address using the virtual

keyboard or the keypad. Press OK to confirm the

new setting.

7 Press SUBNET MASK.
8 Enter the machine's subnet mask using the virtual

keyboard or the keypad. Press OK to confirm the

new setting.

9 Press GATEWAY.
10 Enter the network gateway IP address using the

virtual keyboard or the keypad. Press OK to con-

firm the new setting.

11 Press PRIMARY DNS.
12 Enter the IP address of the primary DNS server us-

ing the virtual keyboard or the keypad. Press OK to

confirm the new setting.

4 - Configuring the machine and the services

- 32 -

MF 5990 - Agoris M943

13 Press SECONDARY DNS.
14 Enter the IP address of the secondary DNS server

using the virtual keyboard or the keypad. Press OK
to confirm the new setting.

15 Press WINS 1 SERVER.

Note

The servers WINS1 and WINS2, used with
the network options, are used to access ma­chines on other sub-networks using their
NetBIOS names.
These addresses must be entered for the
Scan to File function.

16 Enter the IP address of the WINS1 server using the

virtual keyboard or the keypad. Press OK to con­firm the new setting.

17 Press WINS 2 SERVER.
18 Enter the IP address of the WINS2 server using the

virtual keyboard or the keypad. Press OK to con­firm the new setting.

IEEE (or Ethernet address) or MAC address

The machine's Ethernet interface already contains an
IEEE address that cannot be modified, but only consulted.

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > LOCAL

NETWORK.

> The machine's IEEE address is displayed in the

IEEE ADDRESS network setting.

3 Press MENU to return to the home screen.

NetBIOS names

NetBIOS names, which can be used with network options,
are used to identify the machine from a PC connected on
a local network (for example with the name «IMP­NETWORK-1»).

Note

If the machine is set to automatic configura­tion (see Automatic configuration of the



Ethernet network [
may be filled automatically by some DHCP
servers.

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > LOCAL

NETWORK.

3 Press 1st NETBIOS NAME or 2nd NETBIOS

NAME.

4 Enter the name using the virtual keyboard (maxi-

mum 15 characters). In the event of an error, use
the key to delete a character. Press OK to

confirm the new setting.

5 Press MENU to return to the home screen.

32]), these addresses

Ethernet network communication speed

By default, the machine is configured to adapt its
communication speed automatically to that of the
Ethernet network. However, you can specify the
communication speed to be used on the Ethernet
network.

1 Press MENU.
2 Select SETTINGS > COMMUNICATION > LOCAL

NETWORK.
3 Press SPEED.
4 Select the communication speed required from the

options available in the list: AUTOMATIC, 100

FULL DUPLEX, 100 HALF DUPLEX, 10 FULL

DUPLEX and 10 HALF DUPLEX. Use the up and

down arrows to view all available options. Press

OK to confirm the new setting.
5 Press MENU to return to the home screen.

Configuring the SNTP server

The machine can set its time automatically by connecting
to an SNTP server.

To activate and configure automatic updating of the
machine time via an SNTP server:

Accessing SNTP server configuration

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > SNTP DATE TIME.
3 Make the required adjustments using the pr oc e-

dures described below.

4 When you have made the modifications, press

MENU to return to the home screen.

Activating / Deactivating automatic updating of the
machine time via an SNTP server

1 Press ACTIVATION.
2 Select the required status from the list.
3 Press OK to confirm the new setting.

Once the SNTP function has been activated, you can
change the following settings:

• Define the SNTP server address [ 33]

• Define the SNTP server port [ 34]

• Define the time zone

• Configure automatic switchover the summer / winter
time

Defining the SNTP server address

1 Press NETWORK POSITION.
2 Enter the name of the SNTP server using the virtual

keyboard or the number pad. This name may be in
the form of an IP address, a DNS address or a Net-

BIOS name. Use the and keys to pass from one
character to the next. In the event of an error, use

the key to delete a character.

3 Press OK to confirm the new setting.

4 - Configuring the machine and the services

- 33 -

MF 5990 - Agoris M943

Defining the SNTP server port

1 Press PORT.
2 Enter the number of the server port u sing the virtual

keyboard or the number pad. The default port is

123. In the event of an error, use the key to
delete a character.

3 Press OK to confirm the new setting.

Configuring the client FTP port

The machine uses this setting for the Scan to FTP
function. You can modify it, for example to activate FTPS
(Secure FTP).

To modify the machine's FTP port:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > TRANS. FTP FILE.
3 Press SECURITY.
4 Select the required encryption from the list. Press

OK to confirm the new setting.
5 Press PORT.
6 Enter the number of the server port (from 1 to

65535) using the virtual keyboard or the number

pad. The default port is 21 (990 for a connection

with IMPLICIT encryption). Press OK to confirm the

new setting.

7 Press MENU to return to the home screen.

Configuring the SNMP service

1 In COMMUNITY, enter the required name for the

shared read-write community enabling communi­cation between SNMP agents (machine) and man­agement stations (PC with console).

2 In SYSCONTACT, enter the contact information for

the node administrator.

3 In SYSNAME, enter the official name of the node

on the network.

4 In SYSLOCATION, enter the physical location in-

formation for the node.

5 In WEB JET ADMIN, select the required compati-

bility status with the software HP Web JetAdmin:
activated or deactivated.

6 In VERSIONS, select the version of your SNMP

network. If you are using a SNMPv3 network, you
can activate and configure the authentication and
encryption information for network transactions.

7 In TRAPS, activate / deactivate the alerts to be col-

lected and specify for the SNMP version of your
network the community and the IP address of the
management station.

Configuring the SNMP console

The machine is supplied with the following integrated
management information bases (MIBs):

• MIB-II (RFC 1213), sys, udp, tcp, ip, icmp, if, snmp

• PPP (RFC 1471, 1472, 1473)

• MIB Ressource hôte (RFC 2790)

• Imprimante MIB (RFC 3805)

• Moniteur de port d’imprimante (pwg 5107.1)

4 - Configuring the machine and the services

An SNMP (Simple Network Management Protocol) agent
is available on the machine for network administrators
wishing to monitor and manage the device via the local
network using their SNMP network service.

To activate and configure the SNMP service on the
machine:

Accessing SNMP service configuration

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > SNMP MANAGER.
3 Make the required adjustments using the proce-

dures described below. Press OTHER

PARAMETERS to view all available settings.
4 When you have made the modifications, press

MENU to return to the home screen.

Activating / Deactivating the SNMP service

1 Press ACTIVATION.
2 Select the required status from the list.
3 Press OK to confirm the new setting.

Once the SNMP function has been activated, you can
change the following settings:

• Configure the SNMP agent [ 34]

• Configure the SNMP console [ 34]

Configuring the SNMP agent

To configure the SNMP service on the machine:

Configuring the SMTP server

This setting is automatically activated when the fax server
function is active and used during data exchanges
between the machine and the fax server.

To edit this setting:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > SMTP SERVER.

3 To activate / deactivate this function, press

ACTIVATION. Select the required status and press
OK to confirm the new setting.

4 To modify the port number used, press PORT. En-

ter the number of the server port (from 1 to 65535)
using the virtual keyboard or the number pad. The
default port is 25. Press OK to confirm the new set­ting.

5 Press MENU to return to the home screen.

Active Directory configuration

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES.
3 Press ACTIVE DIRECTORY.
4 Make the required adjustments.
5 Press MENU to return to the home screen.

- 34 -

MF 5990 - Agoris M943

Configuring the print server (RA W or LPR)

Depending on your needs and on the architecture of your
print network, you can configure the machine on the
following print servers:

• RAW print server

• LPR print server
To activate and configure the protocol used by the

machine on the print server:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES.

3 Press the required setting, RAW PRINT or LPR

PRINT.

4 To activate / deactivate the protocol selected,

press ACTIVATION. Select the required status and
press OK to confirm the new setting.

5 To modify the port number used, press PORT. En-

ter the number of the server port (from 1 to 65535)
using the virtual keyboard or the number pad. The
default ports are 9100 for RAW and 515 for LPR.
Press OK to confirm the new setting.

6 Press MENU to return to the home screen.

Configuring the LDAP server

The LDAP server is used to access a directory server for
contacts or lists of contacts (maximum 500 recipients).

Note

The LDAP server must be compatible with
LDAPv2 or earlier versions.

The LDAP function can only be activated if at least 50
free entries exist in the machine's local address book.

To activate and configure the LDAP function:

Accessing LDAP server configuration

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > LDAP SERVER.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

3 Press NETWORK POSITION.
4 Enter the IP address or the name of the LDAP serv-

er using the virtual keyboard or the keypad. Press

OK to confirm the new setting.
5 Press LOGIN.
6 Enter the login for the LDAP server using the virtual

keyboard. Press OK to confirm the new setting.
7 Press PASSWORD.
8 Enter the password for the LDAP server using the

virtual keyboard. Press OK to confirm the new set-

ting.

9 Press BASE DN.
10 Enter the database name using the virtual key-

board. Press OK to confirm the new setting.

11 Press PORT.
12 Enter the number of the server port (from 1 to

65535) using the virtual keyboard or the number
pad. The default port is 389 (636 for a connection
with IMPLICIT encryption). Press OK to confirm the
new setting.

13 When you have made the modifications, press

MENU to return to the home screen.

Internet settings via the telephone line

You can configure the machine to connect to the internet
via the telephone line, and thus send and receive
electronic messages.

To use this configuration, you must:

• have an internet subscription with an internet service
provider;

• check that all initialisation parameters comply with the
data provided by the service provider;

• adjust the settings for internet access via the tele­phone line on the machine.

Once these settings are complete, you can configure the
connection settings for email and connect to the internet
via your service provider to send and receive emails.
These two operations will be performed during an internet
connection, the frequency of which you can select.

Configuring the internet connection

To configure internet access via the telephone line, have
the information provided by your internet service provider
to hand.

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

INTERNET / TELEPH. > MAIL.

> The first settings appear on the screen. Use

OTHER PARAMETERS to view all available set­tings.

3 Press PHONE NUMBER. Enter the call number

and press OK to confirm.

4 Press LOGIN. Enter the login and press OK to con-

firm.

5 Press PASSWORD. Enter the password and press

OK to confirm.

6 Press PRIMARY DNS. Enter the name or IP ad-

dress of the primary DNS server and press OK to
confirm.

7 Press SECONDARY DNS. Enter the name or IP

address of the secondary DNS server and press

OK to confirm.

8 Press MENU to return to the home screen.

> You can now configure the email service.

4 - Configuring the machine and the services

- 35 -

MF 5990 - Agoris M943

Email settings

The machine allows you to send and receive documen ts
by email, via your local network or an internet access via
the telephone line.

To configure and use the email service, you must first
configure your machine to connect to the internet:

• either via your local network (see Local network
settings [ 32]);

• or via the telephone line if you have an internet sub­scription with an internet service provider (see Internet
settings via the telephone line [ 35]).

You must also configure the email service settings. Have
the following connection information to hand:

• email service login

• email service password

• email address

• name or IP address of the SMTP (outgoing) and POP3
(incoming) servers

• SMTP authentication settings

Accessing the email configuration settings

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

SERVICES > MAIL.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

3 Make the required adjustments using the proce-

dures described below.

4 When you have made the modifications, press

MENU to return to the home screen.

Configuring the email service connection

1 Press CONNECTION.
2 Select the type of connection used on the machine.

Press OK to confirm the new setting.

Select... for a connection...
ETHERNET via the local network
PHONE via the telephone line

3 Depending on the type of connection selected,

press BY ETHERNET or BY TELEPHONE.

4 Press POP3 SERVER. Enter the following settings:

Parameter Description
NETWORK

POP3 server name or IP address.

POSITION

5 Press SMTP SERVER. Enter the following set-

tings:

Parameter Description
SENDER'S

Outgoing email address.

ADDRESS
NETWORK

POSITION

SMTP server name or IP
address.

PORT Server port number (from 1 to

65535 - 25 by default).

AUTHENTICATION Select in TYPE:

 WITHOUT to deactivate

SMTP authentication.

 AS POP3 to activate SMTP

authentication and retain
the identification settings.

 WITH to activate SMTP au-

thentication and enter other
identification settings.

6 If you have set SMTP authentication to WITH , en-

ter your identification settings in LOGIN and

PASSWORD.

Defining a reply address

1 Press REPLY ADDRESS.
2 Enter the required email address using the virtual

keyboard.

3 Press OK to confirm the new setting.

Defining the type of emission report

You can print out an emission report for documents sent
via email.

You can choose between several criteria for printing out
emission reports:

• WITH : a report is printed when the emission was suc­cessful or when it is definitively abandoned (but ther e
is only one report per emission request);

• WITHOUT: no emission report, but the machine
records all emissions made in its emissions log;

• SYSTEMATIC: a report is printed at each emission at­tempt;

• ON FAILURE: a report is printed only when the emis­sion attempts have ended in failure and the emission
request is definitively abandoned.

To select the type of report:

1 Press SENDING REPORT.
2 Select the required report type from the list.
3 Press OK to confirm the new setting.

4 - Configuring the machine and the services

PORT Server port number (from 1 to

65535 - 110 by default).

LOGIN Email login.
PASSWORD Email password.

- 36 -

MF 5990 - Agoris M943

PC Management

Note

This menu is only available if a PC is regi­stered on the machine via the PC Kit.

Unregistering a PC

This menu allows you to delete one or more PCs
registered on the machine via the PC Kit.

To unregister a PC from the machine:

1 Press MENU.
2 Select SETTINGS > PC MANAGEMENT.
3 Press UNREGISTER.
4 If several PCs are registered, select the required

PC from the list proposed.

5 Press OK to confirm the new setting.
6 Press MENU to return to the home screen.

Automatic Consumable Ordering (ACO) and maintenance

Triggering an ACO

The remote reading operates accord in g to the follo win g
criteria:

• number of pages printed;

• number of days of operation.

The machine automatically sends all the information
regarding its identification and maintenance to the server
centre at a frequency and threshold defined by the
installer.

You can however trigger the sending of this information to
the server centre.

1 Press MENU.
2 Press CONSUMABLES.
3 Press AUTO ORDER.

Triggering remote maintenance

Use this function when you want to authorize technical
assistance to take over control of the machine.

1 Press MENU.
2 Select [OTHER COMMANDS] > INTERNET.
3 Press SERVICE / PHONE.

Remote reading and maintenance are fu nc tio ns wh ich
are part of a maintenance contract an d ar e ac tiva te d by
your installer.

The aim of these functions is to communicate to a server
centre the following information which is essential:

• for automatic procurement of consumables;

• for preventive maintenance operations.
You machine will automatically transmit any information

regarding its identification and maintenance to the ser ver
centre.

You can also print out the remote reading / maintenance
information for your machine, or manually send this
information to the server centre.

Connecting to the server centre

The connection to the server centre can be configured on
the machine. This information will be supplied with your
maintenance contract.

To consult / configure the connection to the server centre:

1 Press MENU.
2 Select SETTINGS > COMMUNICATION >

INTERNET / TELEPH. > TELE-MAINTENANCE.

3 Press PHONE NUMBER. Enter the telephone

number of the server centre. Press OK to confirm
the new setting.

4 Press LOGIN. Enter the login for connection to the

server centre. Press OK to confirm the new setting.

5 Press PASSWORD. Enter the password for con-

nection to the server centre. Press OK to confirm
the new setting.

6 Press MENU to return to the home screen.

Printing / Exporting / Importing settings

Printing out a list of settings

4 - Configuring the machine and the services

To print out the list of the machine's current settings:

1 Press MENU.
2 Select REPORTS > SETTINGS.

> The machine prints out the list of settings.

Printing out a list of fonts

At any time, you can print out a list of the character fonts
installed on your machine.

To print out a list of fonts:

1 Press MENU.
2 Select REPORTS > FONTS.

> The machine prints out the list of installed fonts.

Note

You can also access this function via the
PRINT QUEUE menu.

- 37 -

MF 5990 - Agoris M943

Exporting settings

This function is only available from the integrated website.
To export the machine's current settings:

1 Go to the integrated website (see Remote

configuration [ 20]).

2 Select the SETTINGS tab.
3 Select the menu TRANSFER PC.
4 Select EXPORT.

> A file saving window opens.

5 Enter the name of the file, the destination directory

and confirm.

> The machine settings are exported in XML format.

Importing settings

This function is only available from the integrated website.

Caution

When you import settings, you overwrite the
machine's current settings.

You can only import files exported from the machine.
To import settings:

1 Go to the integrated website (see Remote

configuration [ 20]).

2 Select the SETTINGS tab.
3 Select the menu TRANSFER PC.
4 Select IMPORT.

> A file selection window opens.

5 Select the file to import and confirm.

> The settings are imported to the machine.

Machine monitoring and activity counters

• emission or reception result:

– Correct when the communication was success-

ful;

– error code in the event of failure.

• cause of communication failure.

To print out the communications log:

1 Press MENU.
2 Select REPORTS.
3 Press LOG.

> The machine prints out the communications log.

Activity counters

At any time, you can consult the machine's activity
counters.

The machine saves information on usage of:

• the printer;

• the scanner.

The usage counter for the printer contains the following
print operations:

Counter Description
Copy Number of pages copied
Print Number of pages printed
Fax Number of pages received by fax

and printed

Total Total number of pages printed

The usage counter for the scanner contains the following
scan operations:

Counter Description
Copy Number of scanned pages for

copy

4 - Configuring the machine and the services

Communications log

The machine saves the last 25 communications made
(emission and reception) in a communications log.

The following communications are saved in the log:

• faxes sent and received

• emails sent and received

• scan to archive operations
The communications log is automatically printed out

every 25 communications. However, you can request a
print-out at any time.

For each direction of communication (incoming and
outgoing), the log saves the following information:

• date and time the document was sent or received;

• correspondent's identification;

• document resolution;

• number of pages sent or received;

• length of the communication (only for faxes);

Fax Number of pages scanned and

faxed

Scan to Mail Number of pages scanned and

sent by email

Scan to File Number of pages scanned and

sent to an FTP or SMB address

Scan to Key Number of pages scanned and

saved on a USB key.

Scan to Archive Number of pages scanned and

sent to the archive server

Scan to PC Number of pages scanned and

sent to a PC

PC Scan Number of pages scanned from a

PC

Total Total number of pages scanned

- 38 -

To print out the activity counters:

1 Press MENU.
2 Select REPORTS.
3 Press COUNTERS.

> The machine prints out the activity counters.

Note

You can also access this function via the

STATUS menu.

Consumable status

You can check the status of consumables at any time.
To view the status of consumables:

1 Press MENU.
2 Select CONSUMABLES > DISPLAY.

> For each consumable, the machine displays the re-

maining capacity, expressed as a perc en ta g e.

To print out the status of consumables:

1 Press MENU.
2 Select CONSUMABLES > PRINT.

> For each consumable, the machine prints a report in-

dicating the remaining capacity, expressed as a per­centage.

MF 5990 - Agoris M943

Hardware and software information

The STATUS menu contains the machine's ha rdware and
software information which may be requested in the event
of technical intervention or during a maintenance
operation.

To access this information:

1 Press MENU.
2 Select [OTHER COMMANDS] > STATUS.

The following information can be consulted:

Menu Description
DEVICE TYPE Machine type
SERIAL NUMBER Machine's serial number
SOFTWARE VERSION Software version installed
MINIBOOT VERSION Miniboot version installed
OPTIONS Access to options installed

on the machine (additional
paper trays, etc.)

PRINT Printing counters:

 activities (see Activity

counters [ 38])

 consumables (see

Consumable status
[ 39])

4 - Configuring the machine and the services

- 39 -

MF 5990 - Agoris M943

Creating and managing user accounts

By default, the machine is set to free access. The
functions and configuration menus can be used by
everyone with no access restrictions.

However, if you want to rationalize machine resources in
your organization, you can activate management of user
rights and create user accounts.

Thus, you can:

• reserve the use of certain costly functions (copying,
scanning, fax emissions, etc.) to users;

• define monthly use quotas for each user (maximum
number of photocopies, scans, fax emissi on s, etc.) ;

• monitor and assess the use of resources by means of
monthly activity counters per user;

• delegate machine administration rights (access to
configuration menus, management of user accounts,
etc.) to certain users;

• preserve the confidentiality of faxes received by defin­ing users authorised to view and print them.

A user account is characterized by a 4-figure user code,
with a fingerprint if the user has recorded one. A restricted
function can only be performed by entering a user code or
reading a fingerprint. The machine authorises or prohibits
the function requested by the user according to the rights
allocated and the quotas defined in the user account.

Activating / Deactivating user rights management

When user rights management is deactivated, the
machine functions are accessible by everyone with no
access restrictions.

When user rights management is activated, the functions
defined as restricted are only accessible to authorised
user accounts.

The "Admin" user account is the machine's default user
account. This account has administrator rights and thus
authorizes access to all machine functions, with no quota
restrictions. Note, if you activate user rights management
and limit access to all machine functions, without creating
user accounts, the machine will only be able to be used
by the "Admin" user account.

Therefore, in order to set up user rights management, you
must:

1. activate user rights management

2. define the restricted functions

3. create user accounts

To activate / deactivate user rights management:

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > ACTIVATION.

3 Press ADMINISTRATION. Select the required sta-

tus from the list. Press OK to confirm the new set­ting.

> Activating user rights management makes the list

of functions to restrict accessible.

4 Specify the functions whose access you want to re-

strict to authorised user accounts, using the follow­ing table. Press OTHER COMMANDS to view all
available functions.

Function Description / Procedure
WEB ACCESS Select the required status:

 NO: any person can access the

 YES: only authorised user ac-

Press OK to confirm the new
setting.

PRINT Select the required status:

 NO: any person can print on the

 YES: only authorised user ac-

Press OK to confirm the new
setting.

COPY Select the required status:

 NO: any person can photocopy

 YES: only authorised user ac-

Press OK to confirm the new
setting.

FAX
TRANSMISSION

Select the required status:

 NO: any person can send faxes

 YES: only authorised user ac-

Press OK to confirm the new
setting.

machine's integrated website
and remotely configure the ma­chine. No identification is re­quired.

counts can access the integrat­ed website, after logging in.

machine. No identification is re­quired.

counts can print on the ma­chine. Authorised users must
send their document for printing
with their identification informa­tion (secure printing). The ma­chine cancels other print
requests.

on the machine. No identifica­tion is required.

counts can photocopy on the
machine, after logging in.

from the machine. No identifica­tion is required.

counts can send faxes from the
machine, after logging in.

5 - Creating and managing user accounts

- 40 -

MF 5990 - Agoris M943

Function Description / Procedure
FAX RECEPTION When automatic printing of

received faxes is deactivated (see
Secure printing of received faxes
[ 27]), users wishing to recover
a received fax saved in the
memory must manually force
printing from the print queue. You
may restrict this right to
authorised user accounts only.
Select the required status:

 NO: any person can view and

print faxes received saved in
the memory in the print queue.
No identification is required.

 YES: only authorised user ac-

counts can view and print re­ceived faxes saved in the
memory in the print queue, after

logging in.
Press OK to confirm the new
setting.

SCAN Select the required status:

 NO: any person can scan and

send documents using the

SCAN function. No identifica-

tion is required.
 YES: only authorised users ac-

counts can scan and send doc-

uments using the SCAN

function, after logging in.
Press OK to confirm the new
setting.

5 When the settings are complete, press RIGHTS

MGT. in the navigation path to return to the previ-

ous menu.

> You may now create user accounts and allocate

rights and usage quotas.

Creating a user account

Ownership Description
CODE 4-figure code generated by the

machine. This code is unique
and personal.
The administrator may modify
the user code, and must inform
the user.

SECURITY
LEVEL

ADMINISTR.
RIGHT

WEB ACCESS
RIGHTS

B&W PRINT
RIGHTS

B&W COPY
RIGHTS

FAX TRANSM.
RIGHTS

Defines the time period during
which the user account remains
active on the machine, before
the user account is automatically
logged off:

 LOW: identification of the user

account remains active for
180 seconds.

 MODERATE: identification of

the user account remains ac­tive for 60 seconds.

 HIGH: identification of the

user account remains active
for 15 seconds.

 ABSOLUTE: the user must

login each time a restricted
function is used.

Allocates machine
administration rights to a user
account.

Allocates the right to access the
integrated website and remotely
configure the machine to the
user account.

Allocates the right to print
documents on the machine to
the user account.

Allocates the right to photocopy
documents on the machine to
the user account.

Allocates the right to se nd faxes
from the machine to the user
account.

5 - Creating and managing user accounts

When user rights management is activated, you mu st
have machine administration rights (by default, "Admin"
user account) to create user accounts. You may create up
to 49 user accounts.

To create a user account:

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > CREATE USER.

> The list of properties of the new user account is

displayed on the screen. Press OTHER

COMMANDS to view all properties.

3 Specify the properties of the user account using the

following table. Press OK to confirm each property
modified.

- 41 -

FAX RECEPT.
RIGHTS

SCAN RIGHTS Allocates the right to scan and

B&W PRINT
QUOTA

B&W COPY
QUOTA

Allocates the right to view and
print faxes received saved in the
memory in the print queue to the
user account.

send documents using the Scan
to function to the user account.

Defines the maximum number of
print outs that the user account
is authorised to make per month
(maximum 10000 pages).

Defines the maximum number of
photocopies that the user
account is authorised to make
per month (maximum 10000
pages).

MF 5990 - Agoris M943

Ownership Description
FAX EMISS.

QUOTA

SCAN QUOTA Defines the maximum number of

Defines the maximum number of
faxes that the user account is
authorised to send per month
(maximum 10000 pages).

scans that the user account is
authorised to make per month
(maximum 10000 pages).

Deleting a user account

Deleting a user account is immediate and leads to:

• invalid identification (user code and fingerprint no
longer recognized);

• deletion of secure prints in the print queue;

• deletion of usage counters.

The "Admin" user account cannot be deleted.
To delete a user account, proceed as follows:

Administrator rights

Note

Note

Only the user can specify his name, email
address and record his fingerprint in his
user account (see Personalising your user



account / fingerprint [

19]).

4 Once the user account is created, press:

> RIGHTS MGT. in the navigation path to return to

the previous menu.

> MENU to return to the home screen.

The user account created can be used immediately. You
may inform the user of his code.

Modifying a user account

Any modifications made to a user account take effect
immediately.

To change the rights and quotas of a user account,
proceed as follows:

Administrator rights

Note

You must have machine administrator rights
to access this function.

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > DELETE USER.

> The list of existing user accounts is displayed on

the screen. Use the up and down arrows to view
the whole list.

3 Select the user account to delete and press OK.

> The selected user account is deleted.

Printing the list of user accounts

For each user account on the machine, the print-out of the
list of user accounts contains the following information:

• 4-figure user code

• personalised name of the user account

• the rights and usage quotas for machine functions

Administrator rights

Note

5 - Creating and managing user accounts

You must have machine administrator rights
to access this function.

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > DISPLAY/EDIT.

> The list of existing user accounts is displayed on

the screen. Use the up and down arrows to view
the whole list.

3 Select the user account to modify and press OK.
4 Make the required modifications. Use the proce-

dure for creating a user account for help in modify­ing the required properties.

5 Once the user account has been modified, press:

> RIGHTS MGT. in the navigation path to return to

the previous menu.

> MENU to return to the home screen.

You must have machine administrator rights
to access this function.

To print out the list of user accounts:

1 Press the MENU key.
2 Select REPORTS > USER RIGHTS.

> The machine prints out the list of user accounts.

User account reports and usage counters

User rights management allows you to monitor an d
assess the use of the machine's functions by means of
monthly usage counters for each user.

The machine records usage counters for each existing
user account:

• when user rights management is activated;

• only for restricted functions (whose use is not free).

At the end of each month, the machine generates a
secure print-out under the "Admin" user account of a
report containing the quotas and usage counters for each
user account. usage counters are then reset to zero.

- 42 -

Note

If the "Admin" user account specifies an
email address, the report is also sent by
email.

If you have administrator rights on the machine, you can
perform the following operations at any time:

• print out an interim report

• send an interim report by email

• export an interim report

• reset the usage counters

Printing an interim report

Printing out an interim report does not affect monthly
print-outs of the usage counters.

To print out an interim report of usage counters:

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > COUNTERS.

3 Press PRINT.

> The machine prints out the interim report for the us-

age counters.

MF 5990 - Agoris M943

Sending an interim report

Sending an interim report does not affect monthly print­outs of the usage counters.

This action sends an interim report of usage counters by
email to the "Admin" user account, on the condition that
this user account specifies an email address.

To send an interim report of usage counters:

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > COUNTERS.

3 Press SEND.

> The machine sends the interim report of usage

counters to the email address specified in the "Admin"
user account.

Resetting the usage counters

This action resets the usage counters of all use r accounts
for the current month.

To reset the usage counters:

1 Press the MENU key.
2 Select SETTINGS > [OTHER PARAMETERS] >

RIGHTS MGT. > COUNTERS.

3 Press DELETE.

> The usage counters for the current month are r eset to

zero.

5 - Creating and managing user accounts

- 43 -

MF 5990 - Agoris M943

Photocopying documents

Your machine allows you to make one or several
photocopies.

You can also configure numerous settings to make
photocopies according to your needs.

Choosing the photocopy options correctly

Binding

Binding means the way printed pages are bound together
to make up a book. Two bindings are possible: long edges
and short edges.

Long edge binding
The pages are printed to be bound on the left margin and

turned from right to left.

6 - Photocopying documents

Short edge binding

The pages are printed to be bound at the top and turned
from bottom to top.

Mosaic copy

Mosaic copying allows several pages to be photocopied
on 1 page. The possible combinations are WITHOUT (1 ­> 1), 2 -> 1 or 4 -> 1.

This mode is only available for the autofeed scanner.

Poster copy

Poster mode allows one page to be photocopied onto
several pages. The possible combinations are WITHOUT
(1 -> 1), 1 -> 4 or 1 -> 9.

This mode is only available for the flatbed scanner.

- 44 -

MF 5990 - Agoris M943

Zoom

The zoom parameter is used to enlarge or reduce the
original document. The zoom value is between 25% and
400%.

The configuration of this function depends on two
parameters, SCALE and ZOOM. The following table
summarizes the possibilities available according to the
defined values:

SCALE ZOOM
1:1 Inactive
ZOOM The zoom value is defined in the

ZOOM parameter. This value

can be entered or selected from
the list of predefined values.

FORMAT
CONVERS.

Scaling is automatic depending
on the paper formats defined in
the SCAN FORMAT and
PRINTED PAPER parameters.

Simple photocopy

5 Select the required option from the list. Press OK to

confirm.

Duplex mode Description

DUPLEX ->
DUPLEX

FRONT ->
DUPLEX

DUPLEX ->
FRONT

input document duplex
output document duplex

input document reverse side only
output document duplex

input document duplex
output document reverse side
only

FRONT ->
FRONT

input document reverse side only
output document reverse side
only

6 To change the binding type, press BINDING

EDGE. Select the required option from the list (see
section Binding [ 44]). Press OK to confirm.

7 Press to photocopy the docume n t.

User rights

Note

6 - Photocopying documents

In this case, the default settings are applied.

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to photocopy (see section

Inserting original documents [ 17]).

2 Press the COPY key.
3 Enter the number of copies required and press OK.

4 Press to photocopy the document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Duplex photocopying

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to photocopy (see section

Inserting original documents [ 17]).

2 Press the COPY key.
3 Enter the number of copies required and press OK.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

4 Press DUPLEX.

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Photocopy with toner saving

TONER SAVE mode is used to reduce the quantity of
toner consumed on the page and thus reduce printing
costs.

When using this mode, the consumption of toner is
reduced and the print is lighter.

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to photocopy (see section

Inserting original documents [ 17]).

2 Press the COPY key.
3 Enter the number of copies required and press OK.
4 Press TONER SAVE.
5 Select the required status from the list.
6 Press OK to confirm the new setting.

7 Press to photocopy the docume n t.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

- 45 -

MF 5990 - Agoris M943

Elaborated photocopy

Elaborated copies are used to set specific settings for the
current photocopy.

1 Insert the document to photocopy (see section

Inserting original documents [ 17]).

2 Press the COPY key.
3 Enter the number of copies required and press OK.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

4 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolu-

tion

SPEED Low resolution.
NORMAL Resolution suited for documents with

frames (magazines, cover pages,
etc.). Use this resolution to prevent
dithering problems.

TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

5 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

6 To change the luminosity, press BRIGHTNESS.

Select the most suitable luminosity for your docu­ment from the available options. Press OK to con­firm.

7 To activate / deactivate the collated copy option,

press COLLATE COPY. Select the required op­tion. Press OK to confirm.

Collated

copy op-

tion

Description

Description

8 Press PAPER TYPE. Select the paper type used

from the list. Press OK to confirm.

9 To change the size of the photocopied document,

press SCALE.

Option Description

1:1 The document is printed in scale

1.

ZOOM When this option is activated, the

value defined in the ZOOM
parameter is taken into account.

FORMAT
CONVERS.

Scaling is automatic depending
on the paper formats defined in
the SCAN FORMAT and

PRINTED PAPER parameters.

10 To modify the analysis format, press SCAN

FORMAT. Select the paper format of the original
document in the list. Press OK to confirm.

11 To define the output document format, press

PRINTED PAPER. Select the required option in
the list and press OK to confirm.

12 To define the zoom to be app lie d, pr es s ZOOM .

Enter the required zoom value using the virtual key­board or select a value from the predefined values
in the list. Press OK to confirm.

13 If you are using the autofeed scanner, you can mo-

saic print your documents. Press MOSAIC and se­lect the required option from the list (see section
Mosaic copy [ 44]). Press OK to confirm.

14 If you are using the flatbed scanner, you can poster

print your documents. Press BANNER and select
the required option from the list (see section Poster
copy [ 44]). Press OK to confirm.

15 Press to photocopy the document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Identity card photocopy

Cancelling an operation

Note

6 - Photocopying documents

YES The printer collates the copies of the

original document.
E.g.: If you make three copies of a
10-page document, the document is
copied three times from page 1 to 10.

NO The printer does not collate the

copies of the original document.
E.g.: If you make three copies of a
10-page document, page 1 is copied
three times, then page 2, then page
3 and so on.

You may cancel an operation at any time by
pressing .

The IDENTITY CARD Copy function is used to copy both
sides of an identity card or a document such as a driver's
license on a sheet of A4 format (original document size
< A5) or a sheet in Letter format (original document size
< Statement).

The screen displays the instructions (when the original
document should be placed, when the document should
be turned over, etc.) and asks your confirmation to start
the task.

- 46 -

MF 5990 - Agoris M943

1 Press the COPY key.
2 Enter the number of copies required and press OK.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

3 Press IDENTITY CARD. Select the required status

from the list. Press OK to confirm.

4 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolu-

tion

Description

SPEED Low resolution.
NORMAL Resolution suited for documents with

frames (magazines, cover pages,
etc.). Use this resolution to prevent
dithering problems.

TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour images.

9 Press to photocopy the docume n t.

> The document is scanned.

10 Turn the document over and press OK to confirm.

The machine prints out a copy of your document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

6 - Photocopying documents

PHOTO Resolution suitable for documents

containing colour images,
photographs.

Note

For best results, select PHOTO resolution.

5 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

6 To change the luminosity, press BRIGHTNESS.

Select the most suitable luminosity for your docu­ment from the available options. Press OK to con­firm.

7 Press PAPER TYPE. Select the paper type used

from the list. Press OK to confirm.

8 Place your identity card or other official document

against the flatbed scanner glass, as indicated be­low:

- 47 -

MF 5990 - Agoris M943

Faxing documents

Sending faxes

Simple emission

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to fax (see section Inserting

original documents [ 17]).

2 Press the FAX key.
3 Enter the number of the recipient using the virtual

keyboard or the keypad or select the recipient as
follows:

To select a recipi­ent...

from the address
book

then...

In the data field Address
book, press then:

 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the ad­dress book.

OR

 Enter the first few letters of

the name of your corre­spondent using the virtual
keyboard, and add letters
until the full name of the re­quired correspondent is
displayed.

OR

 Enter the figures of short

number of your corre­spondent using the virtual
keyboard or the keypad un­til the full name of the re­quired correspondent is
displayed.

4 To add other recipients, press and specify the

second recipient (see previous step). Repeat the
operation for each recipient to add (maximum 10
contacts or lists of contacts).

Note

You can delete the last recipient entered by
pressing the key . Repeat this until the

first recipient entered if you want to delete
all.

Note

7 - Faxing documents

You can view the recipient(s) entered by
pressing OTHER PARAMETERS.

5 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Elaborate emission

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to fax (see section Inserting

original documents [ 17]).

2 Press the FAX key.
3 Enter the number of the recipient using the virtual

keyboard or select the recipient as follows:

from the 10 last
recipients saved.

Press .
Select the required recipient.
Use the up and down arrows
to view all recipients in the
memory.

- 48 -

MF 5990 - Agoris M943

To select a recipi­ent...

from the address
book

In the data field Address

book, press then:

then...

 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the ad­dress book.

OR

 Enter the first few letters of

the name of your corre­spondent using the virtual
keyboard, and add letters
until the full name of the re­quired correspondent is
displayed.

OR

 Enter the figures of short

number of your corre­spondent using the virtual
keyboard or the keypad un­til the full name of the re­quired correspondent is
displayed.

from the 10 last
recipients saved.

Press .
Select the required recipient.
Use the up and down arrows
to view all recipients in the
memory.

4 To add other recipients, press and specify the

second recipient (see previous step). Repeat the
operation for each recipient to add (maximum 10
contacts or lists of contacts)..

Note

Quality Description

NORMAL Resolution suitable for good quality

documents not containing drawings
and/or small details.

FINE Resolution suitable for documents

containing drawings or small
characters.

SUPER FINE Resolution suitable for documents

containing drawings (with fine lines)
or very small characters (on the
conditions that the receiving fax
machine can process them).

PHOTO Resolution suitable for documents

containing colour images and/or
photographs.

7 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

8 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option from the list. Press OK to
confirm.

9 If you have the dual-line model, you can select the

telephone line to use to send the document. Press
PHONE LINE to select the telephone line to use
from the available options and press OK to confirm.

Line Description

LINE 1 The document is sent on telephone

line 1 (LINE 1) of the machine.

LINE 2 The document is sent on telephone

line 2 (LINE 2) of the machine.

AUTOMATIC The document is sent on telephone

line 1 (LIGNE 1) or 2 (LIGNE 2) of
the machine as per availability.

7 - Faxing documents

You can delete the last recipient entered by
pressing the key . Repeat this until the

first recipient entered if you want to delete
all.

Note

You can view the recipient(s) entered by
pressing OTHER PARAMETERS.

5 Press OTHER PARAMETERS to access the pa-

rameters you want to change

6 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

10 To specify the number of pages in the document

before sending, press NUMBER OF PAGES. Enter
the number of pages using the virtual keyboard or
the number pad. Press OK to confirm.

11 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select the option YES to
activate or NO to deactivate it (see Using the
Multiple Scan option correctly [ 18]). Press OK to
confirm.

12 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

- 49 -

MF 5990 - Agoris M943

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Deferred emission

This function allows you to send a document later.
To plan a deferred emission:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to fax (see section Inserting

original documents [ 17]).

2 Press the FAX key.
3 Enter the number of the recipient using the virtual

keyboard or select the recipient as follows:

To select a recipi­ent...

from the address
book

from the 10 last
recipients saved.

4 To add other recipients, press and specify the

second recipient (see previous step). Repeat the
operation for each recipient to add (maximum 10
contacts or lists of contacts)..

then...

In the data field Address
book, press then:

 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the ad­dress book.

OR

 Enter the first few letters of

the name of your corre­spondent using the virtual
keyboard, and add letters
until the full name of the re­quired correspondent is
displayed.

OR

 Enter the figures of short

number of your corre­spondent using the virtual
keyboard or the keypad un­til the full name of the re­quired correspondent is
displayed.

Press .
Select the required recipient.
Use the up and down arrows
to view all recipients in the
memory.

Note

You can delete the last recipient entered by
pressing the key . Repeat this until the

first recipient entered if you want to delete
all.

Note

You can view the recipient(s) entered by
pressing OTHER PARAMETERS.

5 Press OTHER PARAMETERS to access the pa-

rameters you want to change

6 To modify the send date, press DATE. Enter the re-

quired date using the virtual keyboard. Use the
and keys to pass from one character to the next.
In the event of an error, use the key to delete

a character. Press OK to confirm.

7 To modify the send time, press TIME. Enter the re-

quired time using the virtual keyboard. Use the
and keys to pass from one character to the next.
In the event of an error, use the key to delete

a character. Press OK to confirm.

8 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

You document is saved and placed on standby in the
send queue. It will be sent at the planned date and time.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Stopping an emission in progress

It is possible to stop an emission in progress whatever the
emission type, but it will differ depending on whether the
emission is to one or several recipients.

• For an emission to one recipient, the document is de­leted.

• For an emission to several recipients, only the recipi­ent for the document in progress when the emission is
stopped is deleted from the emission queue.

To stop an emission in progress :

1 Press .

> A message asking you to confirm the cancellation

is displayed on the screen.

2 Press OK to confirm cancelling the emission in

progress.

7 - Faxing documents

- 50 -

MF 5990 - Agoris M943

For several recipients, you can delete th e other recipients
from the emission queue (see Deleting a document
awaiting emission [ 51]).

If the machine is configured to print out an emission report
(see the section Emission report [ 26]), it will be printed
out, indicating that the communication was stopped at the
request of the user.

Receiving faxes

The reception of faxes depends on the configuration of
your machine.

By default, the machine prints out the faxes as and when
they are received.

If the administrator has activated secure printing of
received faxes, users wishing to recover a document
saved in the memory, must manually force printing from
the machine's print queue.

The settings for customizing printing of received faxes are
described in the section Fax reception settings [ 27].

Printing received faxes in the memory

When secure printing of received documents is active, the
machine saves the faxes received in the memory to
preserve confidentiality.

To recover a fax received and saved in the memory:

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

1 Press MENU.
2 Press PRINT QUEUE.
3 Press PRINT.

> The faxes received and saved in the memory are

identified by FAX HELD.

4 Select the required fax.

The machine prints out the fax selected.

Monitoring fax emissions

The emission queue contains requests:

• currently being sent,

• awaiting emission (preceded by other re qu e s ts or
awaiting a new emission attempt),

• deferred,

• rejected (stopped or maximum number of attempts
reached).

Accessing the emission queue

1 Press MENU.
2 Press SEND QUEUE.

The emission queue allows you to:

• Force a request (on standby or rejected) to be sent

• Edit the recipient(s) for an emission request (on stand­by)

• Edit the date / time of an emission request

• Delete an emission request (on standby or rejected)

• Print out a document awaiting emission

Forcing an emission request

To force sending or resend a fax that is on standby or has
been rejected:

1 Press SEND.

> The faxes are identified by FAX.

2 Select the required emission request and press

OK.

You emission request becomes the priority. The
corresponding document is sent once the telephone line
is available.

Editing an emission request

To edit an emission request from the emission queue:

1 Press DISPLAY/EDIT.

> The faxes are identified by FAX.

2 Select the required emission request and press

OK.

> The emission options for the selected request are

displayed.

3 To change the recipient(s), press RECIPIENT. En-

ter the required modifications and press OK to con-
firm.

4 To modify the send date, press DATE. Enter the re-

quired date and press OK to confirm.

5 To modify the send time, press TIME. Enter the re-

quired time and press OK to confirm.

Deleting a document awaiting emission

To delete an emission request from the emission queue
and cancel the emission:

Note

Deleting an emission request is irreversible.

1 Press DELETE.

> The faxes are identified by FAX.

2 Select the required emission request and press

OK.

The selected emission request disappears from the
emission queue.

Print out a document awaiting emission

To print out a document awaiting emission:

1 Press PRINT.

> The faxes are identified by FAX.

2 Select the required emission request and press

OK.

7 - Faxing documents

- 51 -

MF 5990 - Agoris M943

Printing documents

Your machine offers numerous printing options.
In particular, you can configure numerous settings to print

documents according to your needs.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Prerequisites

To be able to print on the machine, you must first have
installed the print drivers available in the PC Kit on your
computer.

For more information, consult the section PC functions
[ 72].

ment format. In this way you can fold the document in
two to make a booklet.

Custom sizes tab

This tab allows you to:

• create a personalised paper format. The personalized
paper format will then be available in the list of paper
formats offered by the machine. Before starting, en­sure that the paper format you want to create is com­patible with the paper formats which can be used on
the machine (see Recommendations for paper
[ 128]).

• edit a personalised paper format.

• delete a personalised paper format.

8 - Printing documents

Job security tab

Note

This function is not available for PostScript
print drivers.

Choosing print options correctly

In this section you will find a description for each tab of the
printing options available in the machine's print driver.

To access these options, launch a print from your
computer, select the machine from the list of available
printers and click on the print options.

A preview allows you to check the print options applied to
your document in real time.

Note

The availability and access to the print opti­ons may vary according to the operating sy­stem used and the print drivers installed.

Paper tab

This tab allows you to:

• specify the number of copies of the document to be
printed. When printing several copies, remember to
use the copy assembly option.

• define the paper format and type to be used to print
the document according to the paper form a ts an d
types loaded in the machine's paper tr ays, or a ctivate
automatic selection and verification of the paper to be
used by the machine.

•activate duplex printing of the document by selecting
the type of binding required: long edges or short edges
(see the section Binding [ 44]).

• specify the orientation of the document to be printed
(portrait or landscape) or apply a 180° rotation.

•print several pages of the document on the same
page (16 maximum), insert a surround, modify the lay­out.

Printing in booklet mode allows you to print the doc­ument on double format paper of the specified docu-

This tab allows you to:

• name the print task to be able to identify it more easily
in the machine's print queue. You can allocate a name
and associate a user name to the task.

• activate / deactivate saving of the print task in the
machine's print queue, before and / or after printing:

– hold before printing: on receiving the print task,

the machine does not automatically print the doc­ument. You have to manually launch printing of
the document by forcing it directly from the ma­chine's print queue. Don't hesitate to use this
function if you want to be present when your doc­ument is printed.

– save after printing: once the document is print-

ed, the machine does not delete the print task
from the print queue, but saves it for subsequent
printing. You can then manually launch printing of
the document again by forcing it directly from the
machine's print queue. Don't hesitate to use this
function to make documents available for printing
on demand.

– job life: the print task is held before printing and /

or saved after printing for a period that you define;
indefinitely or for a specified number of hours.

• secure printing of the document by associating a 4­figure code or a fingerprint. On receiving the print task,
the machine does not automatically print the docu­ment. You have to manually launch printing of the doc­ument by forcing it directly from the machine's print
queue. You will then be asked for the 4-figur e code or
the fingerprint associated with the print task.

However, before using this function, consider the fol­lowing:

- 52 -

MF 5990 - Agoris M943

– if rights management is deactivated or if the print

function is free for all to use, you can enter the
identification information of your choice .

– if rights management is activated and the print

function is restricted, only authorized user ac­counts will be able to print on the machine. If you
user account authorizes you to print, you must en­ter the 4-figure code or use the fingerprint associ­ated with your user account. On receiving the print
task, the machine will check if the identification in­formation correspond to those in the authorized
user account. Otherwise, the machine will delete
the print task from the print queue.

Advanced tab

This tab allows you to:

• print front and back cover pages, and dividers.

• select the paper tray containing the front and back
cover pages, and the dividers.

• specify the paper format and type on which to print the
front and back cover pages, and the dividers.

• specify the print and binding margins for printing sev­eral pages on one page or in booklet mode.

Watermarks tab

This tab allows you to:

• insert a watermark in a document to be printed, on all
pages of the document or only on the first page.

• create a personalised waterma rk . Th e pe rsonalised
watermark will then be available in the list of water­marks offered by the machine. Creating a watermark
allows you to personalize the text to insert, specify the
font characteristics and define its position in the d ocu­ment.

• edit a watermark.

• delete a watermark.

Overlays tab

Fonts tab

This tab allows you to:

• select the font usage mode.

• select the font transmission mode.

Device options tab

This tab allows you to consult the options installed on the
machine (duplex module, additional paper tray, etc.).

Settings tab

This tab allows you to:

• restore the factory settings.

• restore the print options to their default values.

• save your most commonly used print options. Then
you can select them directly in the selection box of set­tings to apply to document printing. If modifications are
made, you will be able to restore these print options.

Simple printing

In this case, the default settings are applied.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

1 Use the command Print in the File menu of the ap -

plication open on the screen.

2 Select the machine from the list of available print-

ers.

3 Enter the number of copies to print.
4 Click OK to start printing.

You can monitor your print tasks in the print queue (see
the section Monitoring printing [ 55]).

Duplex printing

User rights

8 - Printing documents

Note

This function is only available for PostScript
print drivers.

This tab allows you to:

• select an overlay to be used. Ensure that the format
and orientation of the overlay to be used correspond to
the format and orientation of the document to print.

• add or delete overlay files.

• create an overlay.

• define the superposition of an overlay and a docu­ment.

• print the overlay on all pages, the first page, even pag­es and odd pages.

• place the overlay in the foreground or background of
the document to print.

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

1 Use the command Print in the File menu of the ap -

plication open on the screen.

2 Select the machine from the list of available print-

ers.

3 Click Properties to access the print options.
4 Select the Paper tab.
5 Enter the number of copies to print. When printing

several copies, activate / deactivate the copy as­sembly option.

6 Activate duplex printing by selecting the required

binding: long edges or short edges.

7 Click OK to start printing.

- 53 -

MF 5990 - Agoris M943

You can monitor your print tasks in the print queue (see
the section Monitoring printing [ 55]).

Secure printing

In order to guarantee confidentiality of your prints, you
can secure printing of a document by associating a 4­figure code or a fingerprint.

On receiving the print task, the machine does not
automatically print the document.

You have to manually launch printing of the document by
forcing it directly from the machine's print queue. You will
then be asked for the 4-figure code or the fingerprint
associated with the print task.

However, before using this function, consider the
following:

• if rights management is deactivated or if the print func­tion is free for all to use, you can enter the identification
information of your choice.

• if rights management is activated and the print function
is restricted, only authorized user accounts will be able
to print on the machine. If you user account authorizes
you to print, you must enter the 4-figure code or use
the fingerprint associated with your user account. On
receiving the print task, the machine will check if the
identification information correspond to those in the
authorized user account. Otherwise, the machine will
delete the print task from the print queue.

Receiving your fingerprint

To save and receive your fingerprint in the form of an
electronic file:

Note

If you have a user account, you can save
your fingerprint and receive it at your email
address. T o do so, personalize your user in­formation (see Personalising your user



account / fingerprint [

1 Press the MENU key.
2 Select OTHER COMMANDS > IDENTIFICATION

> SEND FINGERPRINT.

3 Press RECIPIENT(S). Enter your email address

using the virtual keyboard. In the event of an error,
use the key to delete a character. Press

OTHER PARAMETERS to confirm.

4 To copy the email to other recipients, press CC

RECIPIENT(S). Specify the recipient(s) on copy,
and press OTHER PARAMETERS to confirm.

5 Press SUBJECT. Enter the sub ject of the email us-

ing the virtual keyboard (80 characters maximum).
In the event of an error, use the key to delete

a character. Press OK to confirm.

6 To customize the name of the attachment, press

FILENAME. Enter the file name using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

19]).

7 Press the key.

> The procedure to save your fingerprint is

launched.

8 Place the finger you will always use, your reference

finger, on the fingerprint reader and slide it slowly
downwards. The machine informs you when the
option is successful.

The fingerprint is scanned and the email message is
saved. Depending on the machine configuratio n, the
email is sent via the local network or during the next
planned internet connection.

To force the internet connection and send / rece ive
emails, press MENU then select INTERNET> MAIL /
PHONE.

On receipt of the email, just copy the file containing the
fingerprint to your computer's hard disk.

Launching secure printing

To launch secure printing from your computer:

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

1 Use the command Print in the File menu of the ap -

plication open on the screen.

2 Select the machine from the list of available print-

ers.

3 Click Properties to access the print options.
4 Define the print options required for your docu ment

(number of copies, paper format, etc.).

5 Click on the Job Security tab.
6 To easily identify your secure print, enter a print

task name and a user name.

7 To associate a 4-figure code, check the PIN box

and enter the code.

8 To associate a fingerprint, check the Fingerprint

box, click on Browse and select the file that con­tains your fingerprint (see Receiving your
fingerprint).

9 Click OK to start printing.

The print task is saved on the machine. To recover your
print, you must manually force it from the print queue.

Recovering/Releasing secure prints

To recover a secure print on the machine:

1 Press MENU.
2 Press PRINT QUEUE.
3 Press PRINT.

> Secure prints are identified by PC HELD.

4 Select your print task from the list.

> An identification screen is displayed.

5 Identify yourself with the information entered when

you sent your print task:

8 - Printing documents

- 54 -

> enter the 4-figure code associated with the print

task.

> if you associated your fingerprint with the print

task, place your reference finger in the fingerprint
reader and slide it slowly downwards.

6 When the identification is successfully completed,

the machine prints your document.

If identification fails, the machine displays an explanatory
message (insufficient rights, unknown account, etc.). In all
cases, contact the machine's administrator.

MF 5990 - Agoris M943

The type... identifies...

print tasks sent from a
computer with at least one of

PC HELD

FAX HELD

the following properties:

 hold before printing
 secure printing

received faxes saved in the
memory (see Receiving faxes
[ 51]).

Cancelling a print in progress

To cancel a print in progress:

1 Press the key.

> A message asking you to confirm the cancellation

appears on the screen.

2 Press OK to confirm cancellation of the print task in

progress.

Monitoring printing

The print queue contains documents that are:

• currently being printed,

• awaiting printing (preceded by other pr int task s),

• saved in the memory for printing,

• secured awaiting to be forced.

Accessing the print queue

1 Press the MENU key.
2 Press PRINT QUEUE.

To be able to identify documents awaiting printing, the
print queue allocates a type to the various print tasks
managed by the machine:

The print queue allows you to perform the following
operations:

• Print out the list of saved print tasks

• Force a print task

• Edit the properties of a print task

• Delete a print task

Print out the list of saved print tasks

To print out the list of print tasks saved in the memory by
the machine for subsequent printing (held after printing):

1 Press PRINT THE QUEUE.

> The machine prints out the list of print tasks with the

property "Keep After".

Force a print task

To force or reprint a document from the print queue:

1 Press PRINT.
2 Select the required print task and press OK.

You print task becomes the priority. The corresponding
document is printed as soon as the machine is available
to print.

Editing a print task

8 - Printing documents

The type... identifies...

PC PRINT

FAX

MAIL

USB KEY PRINT

PRINT REPORT

print tasks sent from a
computer.

faxes received awaiting
printing.

emails received awaiting
printing.

print tasks sent from a USB
memory key.

print tasks automatically
generated by the machine
(emission report,
communication log) or
launched by a user from a
machine menu (printing of
function guide, address book,
settings, etc.).

To edit the properties of a print task from the print queue:

1 Press DISPLAY/EDIT.
2 Select the required print task and press OK.

> The properties of the selected print task are dis-

played.

3 Make the required modifications and press OK to

confirm.

Deleting a print task

To delete a print task from the print queue:

Note

Deleting a print task is irreversible.

1 Press DELETE.
2 Select the required print task and press OK.

The selected print task disappears from the print queue.

- 55 -

MF 5990 - Agoris M943

Using a USB memory key

You can connect a USB key to the machine. The
compatible files are analyzed and you may perform the
following operations:

• print files from your USB key;

• scan and save a document on your USB key;

• scan the content of your USB key.

Support compatibility

The machine can read the contents of the following USB
peripherals:

Support Characteristics

Peripheral  Mass storage peripheral 2.0

formatted in FAT 16 or FAT 32

 Maximum size 20 Gb

Files Photo / Image: JPEG

Document: TIFF, TXT, PDF

Viewing the content of a USB key

When you insert a USB key into the machine, its content
is immediately analyzed. The number of files present is
displayed and the special menu USB KEY opens.

The USB KEY function offers you methods of display and
selection suited to the types of documents you wish to
print:

Mode Description
DOCUMENTS Only printable documents on the

USB key are displayed in the form
of a list.
The file names and their
extensions are displayed to
facilitate selection.

IMAGES Only printable image files present

on the USB key are displayed.
The images/photos are displayed
as thumbnails to facilitate
selection.

Printable files (documents and images) are displayed
without taking account of their arborescence on the USB
key.

9 - Using a USB memory key

Recommendations for using USB keys

• Before using a USB key, always make a backup of its
contents. Thus, in the event of any data loss, you will
be able to recover the contents using the backup copy.

• Always insert your USB key in the machine without
forcing and respecting the direction of insertion.

• Never disconnect a USB key when a read or save op­eration is in progress.

• Remove the inserted USB key only when the mach ine
has completed any printing or saving operations.

• If the machine cannot read the content of the USB key,
check that the USB key is compatible, that it is correct­ly inserted, and that the file formats are compatible.

Printing files from a USB key

For clarity and to help you select the right printing options
for the type of files to be printed, this section explains the
following operations separately:

• Printing photos from a USB key;

• Printing documents from a USB key.
It is possible to select image and document files to be

printed in the same operation. In this case, common
printing options (paper format, paper type, number of
copies, etc.) will apply to all files selected.

Printing photos from a USB key

To print image files present on your USB key, proceed as
follows:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert your USB key into the machine respecting

the insertion direction.

> The USB key is analyzed. When the analysis is

complete, the USB KEY menu is displayed.

2 Press PRINT.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

- 56 -

MF 5990 - Agoris M943

3 Press IMAGES to select the photos to print.

> The image file selection window is displayed on

the screen.

> The left-hand side contains the list of available

files.

> The right-hand side contains the files selected for

printing.

4 Use the up and down arrows to view all available

files. Select the required files in the left-hand side
using the keys:

Key Action

Add files to the list of files to print.
Add the selected file to the list of files

to print.
Remove the selected file from the list

of files to print.
Remove all files from the list of files

to print.

5 When you have selected the files, press OK to con-

firm.

6 To change the number of copies of files to print,

press NUMBER OF COPIES. Enter the required
number of copies using the virtual keyboard or the
number pad. Press OK to confirm.

7 To specify the print format of the photos, press

IMAGE SIZE. Select the print format for image files
and press OK to confirm.

Printing documents from a USB key

To print document files present on your USB key, proceed
as follows:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert your USB key into the machine respecting

the insertion direction.

> The USB key is analyzed. When the analysis is

complete, the USB KEY menu is displayed.

2 Press PRINT.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

3 Press DOCUMENTS to select the documents to

print.

> The file selection window is displayed on the

screen.

> The left-hand side contains the list of available

files.

> The right-hand side contains the files selected for

printing.

4 Use the up and down arrows to view all available

files. Select the required files in the left-hand side
using the keys:

9 - Using a USB memory key

Format Description
PHOTO Classic 10x15 cm photo printing
FULL PAGE Print adjusted to page format

used.

8 To change the paper type, press PAPER TYPE.

Select the required option in the list and press OK
to confirm.

9 To define the output document format, press

PRINTED PAPER. Select the required option in
the list and press OK to confirm.

10 To activate toner-saving printing, press TONER

SAVE and select the required status. Press OK to

confirm.

11 Press to print the files.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Key Action

Add files to the list of files to print.
Add the selected file to the list of files

to print.
Remove the selected file from the list

of files to print.
Remove all files from the list of files

to print.

5 When you have selected the files, press OK to con-

firm.

6 To change the number of copies of files to print,

press NUMBER OF COPIES. Enter the required
number of copies using the virtual keyboard or the
number pad. Press OK to confirm.

7 If you have selected documents to print on both

sides, you can use the options DUPLEX and
BINDING EDGE. To activate/deactivate duplex
document printing, press DUPLEX. Select the re­quired option in the list and press OK to confirm.

8 To change the binding type, press BINDING

EDGE. Select the required option from the list (see

section Binding [ 44]). Press OK to confirm.

- 57 -

MF 5990 - Agoris M943

9 To change the paper type, press PAPER TYPE.

Select the required option in the list and press OK
to confirm.

10 To define the output document format, press

PRINTED PAPER. Select the required option in
the list and press OK to confirm.

11 To activate toner-saving printing, press TONER

SAVE and select the required status. Press OK to

confirm.

12 Press to print the files.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

Saving a document on a USB key

This function enables you to scan and save a document
directly to a USB key, in JPEG, PDF or Secure PDF
format.

5 To customize the name of the scanned file, press

FILENAME. Enter the name using the virtual key-

board (maximum 20 characters). In the event of an
error, use the key to delete a character. Press

OK to confirm.

6 To customize the format of the scanned file, press

DOCUMENT FORMAT. Select the format from the
available options and press OK to confirm.

Format Description

IMAGE The scanned file is in format:

 TIFF (black and white docu-

ment)

 JPEG (colour document)

PDF The file is scanned in PDF format

(black and white or colour
document).

SECURED
PDF

The file is scanned in PDF format
(black and white or colour),
protected by a password which
you can define.

9 - Using a USB memory key

Note

Before scanning a document, check that
there is sufficient space on your USB key.

To scan a document and save it to a USB key, proceed as
follows:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Insert your USB key into the machine respecting

the insertion direction.

> The USB key is analyzed. When the analysis is

complete, the USB KEY menu is displayed.

3 Press SCAN.

> The first settings appear on the screen. Use

OTHER PARAMETERS to access all available
settings.

Note

You can also access this function by pres­sing SCAN then by selecting USB KEY.

4 To change the destination directory on the USB

key, press DIRECTORY PATH. Enter the file des­tination directory (maximum 80 characters). In the

event of an error, use the key to delete a char­acter. Press OK to confirm.

7 If you have selected SECURED PDF format, press

PASSWORD. Enter the password using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

8 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolution Description

LIGHT Low resolution.
TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour
images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

9 To scan the document in colour, press COLOUR.

Select the required option in the list and press OK
to confirm.

10 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

11 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option in the list and press OK to
confirm.

12 To specify the number of pages in the document

before scanning, press NUMBER OF PAGES. En­ter the number of pages using the virtual keyboard
or the number pad. Press OK to confirm.

- 58 -

13 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select YES to activate it
or NO to deactivate it (see Using the Multiple Scan
option correctly [ 18]). Press OK to confirm.

14 Press to scan the document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

The document is scanned and saved to the inserted USB
key.

Analyzing the content of your USB key

MF 5990 - Agoris M943

After prolonged inactivity, the machine exits the USB KEY
menu.

To view the content of your USB key again, proceed as
follows:

1 Press the MENU key.
2 Select [OTHER COMMANDS] > USB KEY.
3 Press KEY SCAN.

> The USB key is analyzed.

9 - Using a USB memory key

- 59 -

MF 5990 - Agoris M943

Cancelling an operation

Scanning and sending documents

You machine allows you to scan and send paper
documents in a single operation.

The scan and send function includes several Scan to
actions, depending on the media used:

Function Description
Scan to USB Key Scan a document and save it on a

USB key connected to the
machine.

Scan to Mail Send an email with the scanned

document as an attachment.

Scan to File Save a scanned document in a

file and place it directly:
 on an FTP server (Scan to

FTP) ;

 in a shared directory on a com-

puter connected to the local
network (Scan to SMB).

Scan to PC Scan a document and save it

directly on a computer via the
document manager associated
with the Companion Suite Pro
software.

Scan to Archive Scan a document and save it

directly in the fax server archiving
system.

You can also configure numerous settings to scan and
send documents according to your needs.

Scan to USB Key

The Scan to USB Key function allows you to scan a
document and save it on a USB key connected to the
machine.

For the detailed procedure, and for information about
compatibility and recommendations for using USB
peripherals, see the section Using a USB memory key
[ 56].

Scan to Mail

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Press the SCAN key.
3 Select SCAN TO MAIL.
4 Enter the email address of the recipient using the

virtual keyboard or select the recipient as follows:

To select a recipi­ent...

from the address
book

from the 10 last
recipients saved.

5 To add other recipients, press and specify the

second recipient (see previous step). Repeat the
operation for each recipient to add (maximum 10
contacts or lists of contacts)..

Note

then...

In the data field Address
book, press then:

 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the ad­dress book.

OR

 Enter the first few letters of

the name of your corre­spondent using the virtual
keyboard, and add letters
until the full name of the re­quired correspondent is
displayed.

OR

 Enter the figures of short

number of your corre­spondent using the virtual
keyboard or the keypad un­til the full name of the re­quired correspondent is
displayed.

Press .
Select the required recipient.
Use the up and down arrows
to view all recipients in the
memory.

10 - Scanning and sending documents

The Scan to Mail function allows you to scan a document
and send it as an attachment to an email address, in
JPEG, PDF or Secure PDF format.

To scan a document and send it as an attachment to an
email address:

You can delete the last recipient entered by
pressing the key . Repeat this until the

first recipient entered if you want to delete
all.

- 60 -

MF 5990 - Agoris M943

Note

You can view the recipient(s) entered by
pressing OTHER PARAMETERS.

6 Press OTHER PARAMETERS to access the pa-

rameters you want to change

7 To copy the email to other recipients, press CC

RECIPIENT. Specify the recipient(s) on copy, and
press OTHER PARAMETERS to confirm.

8 Press SUBJECT. Enter the sub ject of the email us-

ing the virtual keyboard (80 characters maximum).
In the event of an error, use the key to delete

a character. Press OK to confirm.

9 To customize the name of the attachment, press

FILENAME. Enter the file name using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

10 To customize the format of the attachment, press

DOCUMENT FORMAT. Select the format from the
available options and press OK to confirm.

Format Description

IMAGE The file is sent in format:

 TIFF (black and white docu-

ment)

 JPEG (colour document)

PDF The file is sent in PDF format

(black and white or colour
document).

Resolution Description

LIGHT Low resolution.
TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour
images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

13 To scan the document in colour, press COLOUR.

Select the required option from the list. Press OK to
confirm.

14 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

15 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option from the list. Press OK to
confirm.

16 To specify the number of pages in the document

before sending, press NUMBER OF PAGES. Enter
the number of pages using the virtual keyboard or
the number pad. Press OK to confirm.

17 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select the option YES to
activate or NO to deactivate it (see Using the
Multiple Scan option correctly [ 18]). Press OK to
confirm.

10 - Scanning and sending documents

SECURED
PDF

The file is sent in PDF format
(black and white or colour),
protected by a password which
you can define.

11 If you have selected SECURED PDF format, press

PASSWORD. Enter the password using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

Note

Note the password entered, strictly respec­ting the characters, upper and lower case
letters. You will need to send it to the recipi­ent(s). On opening the document, the pass­word will be requested.

12 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

18 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

The document is scanned and the email message is
saved. Depending on the machine configuratio n, the
email is sent via the local network or during the next
planned internet connection.

To force the internet connection and send / rece ive
emails, press MENU then select INTERNET> MAIL /
PHONE.

You can monitor document emissions via the emission
queue (see the section Monitoring document emissions
[ 66]).

- 61 -

MF 5990 - Agoris M943

Scan to FTP

The Scan to FTP function allows you to scan a document
in JPEG, PDF or Secure PDF format and place it on an
FTP server, for archiving for example.

To connect to the FTP server, you need to know the FT P
user name and the password.

When sending files, the machine connects to the FTP
server using the defined connection settings.

To scan a document and place it on an FTP server:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Press the SCAN key.
3 Select SCAN TO FTP.
4 Enter the address of the FTP server using the vir-

tual keyboard or select it as follows:

To select an FTP
address...

defined in an
address book
contact

Note

Emission to several recipients is not possi­ble with this function.

then...

In the data field Address
book, press then:

 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the ad­dress book.

OR

 Enter the first few letters of

the name of your corre­spondent using the virtual
keyboard, and add letters
until the full name of the re­quired correspondent is
displayed.

OR

 Enter the figures of short

number of your corre­spondent using the virtual
keyboard or the keypad un­til the full name of the re­quired correspondent is
displayed.

Note

If you have selected the FTP address from
the address book, the settings NETWORK

USER, NETWORK PASSWD and
NETWORK PATH are automati ca l ly com-

pleted with the existing information.

5 Press OTHER PARAMETERS to access the pa-

rameters you want to change

6 Press NETWORK USER. Enter the FTP user

name (80 characters maximum). In the event of an
error, use the key to delete a character. Press

OK to confirm.

7 Press NETWORK PASSWD. Enter the FTP pass-

word. Press OK to confirm.

8 To specify a destination directory on the FTP serv-

er, press NETWORK PATH. Enter the file destina-
tion directory (for example: server name/John), and
press OK to confirm.

> When no directory is entered, the files are stored

directly in the root directory of the FTP server.

9 To customize the name of the attachment, press

FILENAME. Enter the file name using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

10 To customize the format of the attachment, press

DOCUMENT FORMAT. Select the format from the
available options and press OK to confirm.

Format Description

IMAGE The file is sent in format:

 TIFF (black and white docu-

ment)

 JPEG (colour document)

PDF The file is sent in PDF format

(black and white or colour
document).

SECURED
PDF

The file is sent in PDF format
(black and white or colour),
protected by a password which
you can define.

11 If you have selected SECURED PDF format, press

PASSWORD. Enter the password using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

Note

Note the password entered, strictly respec­ting the characters, upper and lower case
letters. You will need to send it to the recipi­ent(s). On opening the document, the pass­word will be requested.

10 - Scanning and sending documents

- 62 -

MF 5990 - Agoris M943

12 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolution Description

LIGHT Low resolution.
TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour
images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

13 To scan the document in colour, press COLOUR.

Select the required option from the list. Press OK to
confirm.

14 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

15 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option from the list. Press OK to
confirm.

16 To specify the number of pages in the document

before sending, press NUMBER OF PAGES. Enter
the number of pages using the virtual keyboard or
the number pad. Press OK to confirm.

17 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select the option YES to
activate or NO to deactivate it (see Using the
Multiple Scan option correctly [ 18]). Press OK to
confirm.

18 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

The document is scanned and saved. It will be placed on
the FTP server at the next connection to the local
network.

You can monitor document emissions via the emission
queue (see the section Monitoring document emissions
[ 66]).

Scan to SMB

The Scan to SMB function allows you to scan a
document in JPEG, PDF or Secure PDF format an d place
it directly in a shared directory on a computer connected
to the local network, on your PC for example.

To connect to the destination PC, you must know the
name of the PC, the full path to the destination directory
(shared address), the SMB user and its password.

The SMB address is in the following format:

• smb://Server_name/SharedFolder

• smb://Server_IP_address/SharedFolder
When sending files, the machine connects to the

destination PC using the defined connection settings.
To scan a document and place it in a shared directory on

a PC via the local network:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Press the SCAN key.
3 Select SCAN TO SMB.
4 Enter the SMB address using the virtual keyboard

or select it as follows:

To select an
SMB address...

defined in an
address book
contact

Note

Emission to several recipients is not possi­ble with this function.

then...

In the data field Address book,
press then:
 Select the contact or list of

contacts required from the
address book entries. Use
the up and down arrows to
view all entries in the address
book.

OR

 Enter the first few letters of

the name of your correspond­ent using the virtual key­board, and add letters until
the full name of the required
correspondent is displayed.

OR

 Enter the figures of short

number of your correspond­ent using the virtual keyboard
or the keypad until the full
name of the required corre­spondent is displayed.

10 - Scanning and sending documents

- 63 -

MF 5990 - Agoris M943

Note

If you have selected the SMB address from
the address book, the settings NETWORK

USER, NETWORK PASSWD and
NETWORK PATH are automatically com-

pleted with the existing information.

12 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolution Description

LIGHT Low resolution.

5 Press OTHER PARAMETERS to access the pa-

rameters you want to change

6 Press NETWORK USER. Enter the SMB user

name (80 characters maximum). In the event of an
error, use the key to delete a character. Press

OK to confirm.

7 Press NETWORK PASSWD. Enter the SMB pass-

word. Press OK to confirm.

8 To specify a destination directory in the shared di-

rectory on the destination PC, press NETWORK
PATH. Enter the file destination directory and
press OK to confirm.

> When no directory is entered, the files are stored

directly in the root directory of the shared directory
on the destination PC.

9 To customize the name of the attachment, press

FILENAME. Enter the file name using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

10 To customize the format of the attachment, press

DOCUMENT FORMAT. Select the format from the
available options and press OK to confirm.

Format Description

IMAGE The file is sent in format:

 TIFF (black and white document)
 JPEG (colour document)

PDF The file is sent in PDF format (black

and white or colour document).

SECURED
PDF

The file is sent in PDF format (black
and white or colour), protected by a
password which you can define.

11 If you have selected SECURED PDF format, press

PASSWORD. Enter the password using the virtual

keyboard (maximum 20 characters). In the event of
an error, use the key to delete a character.

Press OK to confirm.

TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour
images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

13 To scan the document in colour, press COLOUR.

Select the required option from the list. Press OK to
confirm.

14 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

15 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option from the list. Press OK to
confirm.

16 To specify the number of pages in the document

before sending, press NUMBER OF PAGES. Enter
the number of pages using the virtual keyboard or
the number pad. Press OK to confirm.

17 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select the option YES to
activate or NO to deactivate it (see Using the
Multiple Scan option correctly [ 18]). Press OK to
confirm.

18 Press to send the document.

Note

If you are using the flatbed scanner, you can
scan more than one page. Place the next
page on the scanner, select NEXT. Select
SEND when all pages have been scanned.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

10 - Scanning and sending documents

Note

Note the password entered, strictly respec­ting the characters, upper and lower case
letters. You will need to send it to the recipi­ent(s). On opening the document, the pass­word will be requested.

The document is scanned and saved. It will be placed in
the shared directory on the destination PC during the next
connection to the local network.

You can monitor document emissions via the emission
queue (see the section Monitoring document emissions
[ 66]).

- 64 -

MF 5990 - Agoris M943

Scan to PC

The Scan to PC function allows you to scan a document
and save it directly to a computer via the document
manager in the Companion Suite Pro software.

For more information on installing and configuring the
Companion Suite Pro software, see the section PC
Functions [ 72].

To scan a document and open it directly on a computer
registered on the machine:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Press the SCAN key.
3 Select SCAN TO PC.
4 If more than one computer is registered on the m a-

chine, a list of available computers is displayed on
the screen. Select the required computer and press

OK to confirm.

5 Press to send the document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

The document is scanned and saved on the selected
computer, with the scan settings defined in the peripheral
manager associated with the Companion Suite Pro
software.

Scan to Archive

The Scan to Archive function allows you to scan a
document and send it on your fax server for archiving.

To use this function, the fax server function must be
activated and configured on the machine (see
Configuring the fax server (optional) [ 29]).

To scan a document and archive it directly on your fax
server:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

5 To change the resolution, press QUALITY. Select

the resolution the best suited to your document
from the options available and press OK to confirm.

Resolution Description

LIGHT Low resolution.
TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

Resolution suitable for documents
containing text and colour
images.

PHOTO Resolution suitable for documents

containing colour images,
photographs.

6 To scan the document in colour, press COLOUR.

Select the required option from the list. Press OK to
confirm.

7 To change the contrast, press CONTRAST. Select

the most suitable contrast for your document from
the available options. Press OK to confirm.

8 If you use the autofeed scanner and your document

is double-sided, press DUPLEX to activate / deac­tivate double-sided scanning of the document. Se­lect the required option from the list. Press OK to
confirm.

9 To specify the number of pages in the document

before sending, press NUMBER OF PAGES. Enter
the number of pages using the virtual keyboard or
the number pad. Press OK to confirm.

10 To activate / deactivate the Multiple Scan option,

press MULTIPLE SCAN. Select the option YES to
activate or NO to deactivate it (see Using the
Multiple Scan option correctly [ 18]). Press OK to
confirm.

11 Press to send the document.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

The document is scanned and saved. It will be sent to the
fax server for archiving during the next connection to the
local network.

You can monitor document emissions via the emission
queue (see the section Monitoring document emissions
[ 66]).

10 - Scanning and sending documents

1 Insert the document to scan (see section Inserting

original documents [ 17]).

2 Press the SCAN key.
3 Select SCAN TO ARCHIVE.
4 To modify the user name, press USER. Enter the

required name using the virtual keyboard (80 char­acters maximum, the default name is PUBLIC).
Press OK to confirm.

- 65 -

MF 5990 - Agoris M943

Stopping an emission in progress

It is possible to stop an emission in progress whatever the
emission type, but it will differ depending on whether the
emission is to one or several recipients.

• For an emission to one recipient, the document is de­leted.

• For an emission to several recipients, only the recipi­ent for the document in progress when the emission is
stopped is deleted from the emission queue.

To stop an emission in progress :

1 Press .

> A message asking you to confirm the cancellation

is displayed on the screen.

2 Press OK to confirm cancelling the emission in

progress.

For several recipients, you can delete th e other recipients
from the emission queue (see Deleting a document
awaiting emission [ 67]).

If the machine is configured to print out an emission report
(see the section Emission report [ 36]), it will be printed
out, indicating that the communication was stopped at the
request of the user.

Receiving emails

Emails are automatically received via the local network or
at each internet connection, if this is configured on the
machine.

Monitoring document emissions

The emission queue contains requests:

• currently being sent,

• awaiting emission (preceded by other requests or
awaiting a new emission attempt),

• deferred,

• rejected (stopped or maximum number of attempts
reached).

Accessing the emission queue

1 Press MENU.
2 Press SEND QUEUE.

To enable you to identify emissions, the emiss i on que u e
allocates a type to the various Scan to emission modes:

The type... identifies emissions...

MAIL or

NETWORK

FILE or

NETWORK

The emission queue allows you to:

• Force a request (on standby or rejected) to be sent

• Edit the recipient(s) for an emission request (on stand­by)

• Edit the destination directory for an emission request

• Delete an emission request (on standby or rejected)

• Print the document in an emission request

 Scan to Mail
 Scan to Archive

 Scan to FTP
 Scan to SMB

10 - Scanning and sending documents

Note

To force the internet connection and send /
receive emails, press MENU then select
INTERNET> MAIL / PHONE.

The machine systematically prints out emails received.
Some email and attachment formats cannot be

processed by the machine. They will be printed out with
an indication of the elements that could not be processed.
You will still be able to consult them directly on your email
client.

The machine can process the following formats:

Element Format processed

Message body TXT
Attachment  TXT

 TIFF
 JPEG
 PDF

The settings for customizing printing of received emails
are described in the section Print settings for received
faxes [ 27].

Forcing an emission request

To force sending or resend a document that is on standby
or has been rejected:

1 Press SEND.

> Documents sent by email or for archiving are

identified by MAIL or NETWORK, documents
sent to an FTP or SMB address are identified by

FILE or NETWORK.

2 Select the required emission request and press

OK.

You emission request becomes the priority.

Editing an emission request

To edit an emission request from the emission queue:

1 Press DISPLAY/EDIT.

> Documents sent by email or for archiving are

identified by MAIL or NETWORK, documents
sent to an FTP or SMB address are identified by
FILE or NETWORK.

- 66 -

2 Select the required emission request and press

OK.

> The emission options for the selected request are

displayed.

3 Enter the required modifications and press OK to

confirm.

Deleting a document awaiting emission

To delete an emission request from the emission queue
and cancel the emission:

Note

Deleting an emission request is irreversible.

1 Press DELETE.

> Documents sent by email or for archiving are

identified by MAIL or NETWORK, documents
sent to an FTP or SMB address are identified by

FILE or NETWORK.

2 Select the required emission request and press

OK.

The selected emission request disappears from the
emission queue.

Print out a document awaiting emission

MF 5990 - Agoris M943

10 - Scanning and sending documents

To print out a document awaiting emission:

1 Press PRINT.
2 Select the required emission request and press

OK.

- 67 -

MF 5990 - Agoris M943

Address book

You may build up an address book by creating contacts
and lists of contacts. You can create up to 500 contacts,
which can be grouped in 32 contact lists.

For each contact or contact list, you can create, consult,
edit or delete the content. You can also print out the
address book.

If you have installed the PC kit, you can also manage your
address book from your computer. For more information,
consult the section PC functions [ 72].

Finally, you can save and, if necessary, restore the
address book using the import and export functions.

Creating and managing contacts

Contact properties

1 Press the MENU key.
2 Select ADDRESS BOOK > CONTACTS >

CREATE.
3 Press NAME.
4 Enter your correspondent's name using the virtual

keyboard (maximum 16 characters). In the event of

an error, use the key to delete a character.

Press OK to confirm.
5 To customize the number associated with the con-

tact, press SPEED DIAL. Enter the desired number

using the virtual keyboard or the number p ad (from

1 to 500). Press OK to confirm.
6 To change the resolution, press QUALITY. Select

the resolution the best suited to your document

from the options available and press OK to confirm.

Resolution Description

LIGHT Low resolution.

11 - Address book

Depending on the available contact details for your
correspondents, you can create contacts for sending
faxes, documents via email, to an FTP address or an
SMB address.

A contact must contain the following information:

Property Description

Name The name is used to identify

the correspondent.
The name must be unique.

Speed dial Number associated with the

contact, enabling rapid
selection of the
correspondent.
The number must be unique.

Contact details At least one of the following

contact details:

 Fax number

and / or

 Network address, to select

from the following possibili­ties:

– email address
– FTP address

– SMB address
Note: a contact can only have
one network address (email or
FTP or SMB).

Creating a contact

To create a contact:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

TEXT Resolution suitable for documents

containing text.

TEXT AND
IMAGE

PHOTO Resolution suitable for documents

7 To scan the document in colour, press COLOUR.

Select the required option in the list and press OK
to confirm.

You can now enter the contact details, with at least one of
the following:

• Fax number
and / or

• Network address, to select from the following possi-

bilities:

– email address
– FTP address
– SMB address

Associating a fax number

1 Press FAX NUMBER.
2 Enter your correspondent's fax number using the

virtual keyboard or the number pad (maximum 30
characters). Press OK to confirm.

Note

Resolution suitable for documents
containing text and colour
images.

containing colour images,
photographs.

If the machine is connected to a switch­board (PABX), it may be necessary to insert
an outgoing prefix followed by a tone pause.
This operation is not necessary if the local
prefix has already been programmed on the



machine (see Local prefix [
To insert a pause after the dial tone, enter
the symbol "/" (slash) using the virtual key­board.

25]).

- 68 -

MF 5990 - Agoris M943

3 If you want to force a fax emission speed for the

contact, press SPEED. Select the required emis­sion speed from the available values (expressed in
bits/second) in the list and press OK to confirm.

Note

For communications on a good quality tele­phone line, with no echo, the maximum
speed is recommended.
For communications on a bad quality line, it
may be necessary to reduce the transmissi­on speed.

Associating an email address

1 Press MAIL/FTP/SMB ADR.. Enter the email ad-

dress of your correspondent using the virtual key­board. In the event of an error, use the key to

delete a character. Press OK to confirm.

2 Press DOCUMENT FORMAT. Select the format

for documents sent to the contact: PDF or IMAGE.
Press OK to confirm.

Associating an FTP address

1 Press MAIL/FTP/SMB ADR.. Enter the contact's

FTP address (for example: ftp://134.1 .2 2. 9) usin g
the virtual keyboard or the number pad. In the

event of an error, use the key to delete a char­acter. Press OK to confirm.

2 Press NETWORK USER. Enter the FTP user

name (for example: John). Press OK to confirm.

3 Press NETWORK PASSWD. Enter the FTP pass-

word. Press OK to confirm.

4 Press DOCUMENT FORMAT. Select the format

for documents sent to the contact: PDF or IMAGE.
Press OK to confirm.

Associating an SMB address

1 Press MAIL/FTP/SMB ADR.. Enter the contact's

SMB address (for example: smb://Server_name/
SharedFolder or smb://Server_IP_address/
SharedFolder) using the virtual keyboard or the
number pad. The length of the SMB address is lim­ited to 80 characters. In the event of an error, use

the key to delete a character. Press OK to
confirm.

2 Press NETWORK USER. Enter the SMB user

name (for example: John). Press OK to confirm.

3 Press NETWORK PASSWD. Enter the SMB pass-

word. Press OK to confirm.

4 Press DOCUMENT FORMAT. Select the format

for documents sent to the contact: PDF or IMAGE.
Press OK

to confirm.

Editing a contact

1 Press the MENU key.
2 Select ADDRESS BOOK > CONTACTS > EDIT.
3 Select the contact to edit from the scroll down list.

You can also enter the contact's name directly us­ing the virtual keyboard. Press OK to confirm the
selection.

> The contact properties appear on the screen.

4 Change the required properties and confirm each

modification by pressing OK.

5 When the modifications are complete, press MENU

to exit the address book.

Deleting a contact

To delete a contact from the address book:

Note

Deletion is irreversible.
When a contact is deleted from the address
book, it is automatically deleted from any
lists in which it is included.

1 Press the MENU key.
2 Select ADDRESS BOOK > CONTACTS >

DELETE.

3 Select the contact to deleted from the scroll down

list. You can also enter the contact's name directly
using the virtual keyboard. Press OK to confirm the
selection.

> A confirmation message is displayed.

4 Press OK to confirm the deletion.

> The contact is deleted from the address book. Press

MENU to exit the address book.

Creating and managing contact lists

Properties of a contact list

You can create lists of contact for sending faxes and
documents by email.

A list of contacts contains contacts that already exist in
the address book.

A list of contacts has the following properties:

Property Description

Name The name is used to identify the

list of contacts.
The name must be unique.

11 - Address book

To edit a contact:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

Speed dial Number associated with a list of

contacts, used for rapid selection.
The number must be unique.

Content All contacts in the list.

- 69 -

MF 5990 - Agoris M943

A list can contain correspondents with a fax number and /
or a network address (email, FTP or SMB address).

The machine ignores the contacts in a list that do not have
the appropriate contact details when sending a fax
(contacts without a fax number) or an email (contacts
without an email address).

The same correspondent can be included in several
contact lists. However, it is not possible to include a list of
contacts in another list of contacts.

Creating a list of contacts

To create a list of contacts:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Press the MENU key.
2 Select ADDRESS BOOK > LISTS > CREATE.
3 Press NAME.
4 Enter the name of the list using the virtual keybo ard

(maximum 16 characters). In the event of an error,
use the key to delete a character. Press OK

to confirm.

5 To customize the number associated with the list,

press SPEED DIAL. Enter the desired number us­ing the virtual keyboard or the number pad (from 1
to 1000). Press OK to confirm.

6 Press CONTACTS to select the contacts included

in the list.

> The contact selection window is displayed on the

screen.

> The left-hand side contains existing contacts.
> The right-hand side contains contacts selected for

the list.

7 Use the up and down arrows to view all available

contacts. Select the required contacts in the left­hand side using the keys:

Editing a list of contacts

To edit a list of contacts:

Cancelling an operation

Note

You may cancel an operation at any time by
pressing .

1 Press the MENU key.
2 Select ADDRESS BOOK > LISTS > EDIT.
3 Select the list of contacts to edit from the scroll

down list. You can also enter the list's name directly
using the virtual keyboard. Press OK to confirm the
selection.

> The properties of the list of contacts is displayed

on the screen.

4 Change the required properties and confirm each

modification by pressing OK.

5 When the modifications are complete, press MENU

to exit the address book.

Deleting a list of contacts

To delete a list of contacts from the address book:

Note

Deletion is irreversible.

1 Press the MENU key.
2 Select ADDRESS BOOK > LISTS > DELETE.
3 Select the list of contacts to delete from the scroll

down list. You can also enter the list's name directly
using the virtual keyboard. Press OK to confirm the
selection.

> A confirmation message is displayed.

4 Press OK to confirm the deletion.

> The list of contacts is deleted from the address book.

Press MENU to exit the address book.

11 - Address book

Key Action

Add all contacts to the list.
Add the selected contact to the list.
Remove the selected contact from

the list.
Remove all contacts from the list.

8 When you have comprised the list, press OK to

confirm.

> The list of contacts has been created. Press MENU to

exit the address book.

Printing the address book

You can print out all entries saved in the address book,
comprising all existing contacts and lists of contacts.

To print out the address book:

1 Press the MENU key.
2 Select ADDRESS BOOK > PRINT.

> The contents of the address book are printed, classi-

fied in alphabetical order. Press MENU to exit the ad­dress book.

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MF 5990 - Agoris M943

Accessing contacts on the LDAP server

When the LDAP function is activated and configured on
the machine, you can send documents to contacts
declared in the LDAP server directory.

By default, when a document is sent, the screen for
entering recipients allows you to access entries in the
address book and the BIS function.

When the LDAP function is activated, the contacts on the
LDAP server are directly accessible from the address
book of the machine.

Exporting / Importing the address book

The address book export and import functions are
particularly useful if you wish to make a backup copy of
the address book, restore the content of an address book
after accidental modifications, or to configure several
machines with the same address book.

Exporting the address book

Note

Importing an address book fully deletes the
existing address book.

1 Go to the integrated website (see Remote

configuration [ 20]).

2 Select the tab ADDRESS BOOK.
3 Select the menu TRANSFER PC.
4 Select IMPORT.

> A file selection window opens.

5 Select the file to import and confirm.

> The address book is imported to the machine.

Restoring the address book (Directory card option)

This function is used to import the address book from a
previous generation machine.

Note

11 - Address book

This function is only available from the integrated website.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

To export the machine's address book:

1 Go to the integrated website (see Remote

configuration [ 20]).

2 Select the tab ADDRESS BOOK.
3 Select the menu TRANSFER PC.
4 Select EXPORT.

> A file saving window opens.

5 Enter the name of the file, the destination directory

and confirm.

> The address book is exported.

Importing an address book

This function is only available from the integrated website.

User rights

Note

Access to functions depends on your user
rights. To know which rights you have, con­sult your machine administrator.

You may only import address books that have been
exported from the machine.

To import the address book:

This function is only for technicians.

The import is based on the use of directory cards on which
the content of a previous generation address book has
been saved. Depending on the number of entries, the
content may have been saved on several directory cards.
In this case, you must insert the directory cards in the
order in which they were saved (from the first to the last).

To import the content of an address book saved on a
directory card:

Note

Importing an address book fully deletes the
existing address book.

1 Insert the first directory card into the machine's

smart card reader.

> The machine analyzes the directory card con-

tents.

2 If several directory cards are required, a message

asking you to insert the next card is displayed on
the screen. Insert the next directory card.

> When the whole address book has been ana-

lyzed, the machine displays a restoration confir­mation message.

3 Press OK to confirm the restoration on the machine

of the previous generation address book.

We recommend you check the entries in the addre ss
book and correct any contact details that may have been
forced during the restoration (for example: absent fax
number forced to 0).

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MF 5990 - Agoris M943

PC Functions

Introduction

The Companion Suite Pro software allows you to connect
a personal computer to a compatible multifunction
machine.

From the PC you can:

• manage a multifunction machine and configure it ac­cording to your needs;

• print your documents on the multifunction machine
from your usual applications;

• scan documents in colour, in grey scale or in black an d
white and edit them on your PC;

• convert them into text using the optical character rec­ognition (OCR) application.

Installing the software

This section describes the following installation
procedures:

• complete installation of the Companion Suite Pro soft­ware;

• installation of drivers only using the Companion Suite
Pro software;

• installation of drivers only.

Complete installation of the software

Complete installation copies the software requir ed to run
the Companion Suite Pro kit on your hard disk, i.e.:

• Companion Suite Pro LH2 (machine management
software, printer, scanner drivers, etc.) ;

• Adobe Acrobat Reader;

• PaperPort.

12 - PC Functions

Required configuration

Your personal computer must have the minimum
following characteristics:

Operating systems supported:

• Windows 2000 with Service Pack 4 minimum;

• Windows XP x86 (Home and Pro) with Service Pack 2
minimum;

• only for the print driver: Windows Server 2003 x86 with
Service Pack 2 minimum;

• only for the print driver: Windows Server 2008;

• Windows Vista;

• Windows 7;

• only for the print driver: Mac OS 10.3 to 10.5;

• only for the print driver: Red Hat Enterprise Linux (ver­sion 4), Debian GNU/Linux version 3.1 and 4.0, SuSE
Linux Enterprise Server (version 10).

Note

Consult the Mac/Linux CD-ROM for more
information and the installation instructions.

A processor of:

• 800 MHz for Windows 2000;

• 1 GHz for Windows XP x86 (Home and Pro);

• 1 GHz for Windows Vista;

• 1 GHz for Windows 7.

A CD-ROM drive.
A USB port or a free local network (LAN) port.
600 Mb of free disk space for the installation.
RAM memory of:

• minimum 256 Mb for Windows 2000;

• minimum 512 Mb for Windows XP x86 (Home and
Pro);

• 2 Gb for Windows Vista;

• 2 Gb for Windows 7.

Note

You may already have a version of one of
the softwares present on the installation
CD-ROM. If this is the case, use customized
installation, select the software you want to
install on your hard drive and confirm your
choice.

Switch on your PC. Open an Administration session.

1 Open the CD-ROM drive, insert the installation CD-

ROM and close the drive.

2 An installation procedure runs automatically (Auto

run). Otherwise, double click on setup.exe in the
CD-ROM root directory.

3 A screen entitled Companion Suite Pro LH2 ap-

pears. This screen enables you to install or unin­stall software, access the product's user manuals
or explore the CD-ROM content.

4 Click on Install products.
5 The production installation screen appears. Click

on All products.

6 The welcome screen appears. Click on Next to run

the installation of the Companion Suite Pro kit on
your PC.

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MF 5990 - Agoris M943

7 To continue the installation, you must read and ac-

cept the software license proposed.

8 Click on Next.
9 The final installation is ready to be run. Click on

Install.

Installing drivers using the Companion Suite Pro software

Switch on your PC. Open an Administration session.

1 Open the CD-ROM drive, insert the installation CD-

ROM and close the drive.

2 An installation procedure runs automatically (Auto

run). Otherwise, double click on setup.exe in the
CD-ROM root directory.

3 A screen entitled Companion Suite Pro LH2 ap-

pears. This screen enables you to install or unin­stall software, access the product's user manuals
or explore the CD-ROM content.

4 Click on Install products.
5 The production installation screen appears. Click

on Customized.
6 Click on Companion Suite Pro LH2.
7 The welcome screen appears. Click on Next to run

the installation of the Companion Suite Pro kit on

your PC.

12 - PC Functions

10 A screen appears indicating the progress of the in-

stallation.

11 When the installation is complete, restart your PC

when necessary to update the system files.

The Companion Suite Pro is now installed on your PC.

Note

If a firewall is installed, you will be asked if
you want to authorize the application MF­Services to access the network. Click on
Yes or Authorize (depending on your fire­wall) to authorize MFService.exe to access
the network.
Some firewalls also require the port to be
configured. Check that the ports upf 137
and tcp 26 are open.
Note: Windows XP with Service Pack 2 and
later and Windows Vista and Windows 7
have a default firewall installed.

You can now connect your multifunction machine.
To connect the multifunction machine to the PC via the

local network, consult the section Adding a periph eral
connected to the network [ 75].

You can run the management software for yo ur
multifunction machine from the menu Start > All

programmes > Companion Suite > Companion Suite
Pro LH2 > Companion Director or by clicking on the icon
Companion Director on your desktop.

8 To continue the installation, you must read and ac-

cept the software license proposed.

9 Click on Next.

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MF 5990 - Agoris M943

10 Select Install Drivers in the list and click on Next.

Note

Note

If you decide to install the drivers manually,
some advanced functions will not be availa­ble. To benefit fully from all the functions of
the Companion Suite Pro software, do a
complete installation (see Complete



installation of the software [

72]).

11 Select the destination directory for installation and

click on Next.

12 The final installation is ready to be run. Click on

Install.

This installation mode is only possible in
Windows 2000, XP, Vista and 7.

LAN (local network) printer and scanner drivers

It is possible to add the LAN (local network) printers
without installing the Companion Suite Pro software.

From the Printers window (Start > Control Panel >

Printers and faxes or Start > Control Panel > Hardware
and sound > Printer, depending on the operating

system), select "Add a printer" and follow the instructions
on the screen.

When the drivers are requested, insert the installation
CD-ROM. The drivers are automatically detected.

Installing PostScript printer drivers

If you wish to install PostScript print drivers on your
multifunction machine:

1 Connect to the Adobe website (http://

www.adobe.com/support/downloads/

product.jsp?product=44&platform=Windows) and

download the appropriate universal driver installer.
2 Run the installation file on your computer and fol-

low the instructions on the screen.
3 When you are asked for the PPD file, insert the in-

stallation CD-ROM Companion Suite Pro. The

PPD file is in the Drivers/PPD directory.

The PostScript printer is identified by default as

Companion Suite Pro LH2 PS.

12 - PC Functions

13 A screen indicates the progress of the installation.
14 Click on OK to complete the installation.

When the installation is complete, restart your PC when
necessary to update the system files.

The Companion Suite Pro is now installed on your PC.
You can now connect your multifunction machine.
To connect the multifunction machine to the PC via the

local network, consult the section Adding a periph eral
connected to the network [ 75].

Manual installation of the drivers

You can manually install the drivers for the printer and the
scanner without running the configuration software.

Monitoring the multifunction machine

The software you have installed contains two applications
to manage the multifunction machine, Companion
Director and Companion Monitor, that enable you to:

• check that your multifunction machine is properly con­nected to your PC;

• monitor the activities of your multifunction machine
graphically;

• monitor the status of machine consumables from your
PC;

• rapidly access image editing applications.

To manage the multifunction machine, run the application
Companion Director by clicking on the icon on your
desktop or from the menu Start > All programmes >

Companion Suite > Companion Suite Pro LH2 >
Companion Director.

- 74 -

To check that the connection between the PC and the
multifunction machine is OK, run the application
Companion Monitor by clicking on the icon on your
desktop or from the menu Start > All programmes >

Companion Suite > Companion Suite Pro LH2 >
Companion Monitor.

Companion Director

This graphic interface enables you to run utilities and
software to manage your multifunction machine.

MF 5990 - Agoris M943

Graphic presentation

Run the application by clicking on the Companion
Director icon on your desktop or from the menu Start >
All programmes > Companion Suite > Companion
Suite Pro LH2 > Companion Director.

Activating utilities and applications

The graphic interface Companion Suite Pro enables you
to run the following utilities and software:

• access the Help in this manual;

• run the PaperPort software (Doc Manager).
To run a utility or a software present in the Companion

Suite Pro kit, place your cursor on it and click on the left
button of the mouse.

From this screen you can monitor the information or

12 - PC Functions

configure your multifunction machine from the tabs:

• Device selection: Display the list of peripherals man­aged by the PC.

• Consumables: Display the status of consumables.

• Links: Display the links to the machine parameters
and the address book.

Peripheral management

This tab displays the list of peripherals managed by the
PC.

Adding a peripheral connected to the network

You can connect your multifunction machine to the
network.

Note

The Companion Suite Pro software must be
installed for this operation.

1 Run the application Companion Monitor by click-

ing on the icon on your desktop or from the menu

Start > All programmes > Companion Suite >
Companion Suite Pro LH2 > Companion
Monitor.

2 Click on the + sign or Add.

Companion Monitor

Graphic presentation

Run the application Companion Monitor by clicking on
the icon on your desktop or from the menu Start > All

programmes > Companion Suite > Companion Suite
Pro LH2 > Companion Monitor.

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MF 5990 - Agoris M943

3 The list of peripherals detected on the network ap-

pears. Click on Refresh to update the list.

Note

The peripherals detected appears with the
following information:

- NetBios name (hardware identifier) or IP
address (network identifier).

- Network name (defined by the user).
T o define the name of a peripheral on the lo­cal network, see the section Local network



settings [

32].

6 The following window shows the list of the various

properties of the printer to be installed. Click on

Next.

12 - PC Functions

7 The window indicating that the installation proce-

dure was successful appears. Click on Finish.

8 Enter the name for your PC and click on OK. The

multifunction machine will use this name to identify
your PC.

Note

Only peripherals found on the same local
sub-network as the PC are automatically
detected and displayed.

4 Select your multifunction machine and click on

Next.

5 To define the multifunction machine as the default

printer, click on Yes then click on Next.

9 Click on OK.

10 The window indicating that the installation proce-

dure was successful appears. Click on OK.

Selecting the current peripheral

Only one peripheral can be connected at a time.
You can select the current peripheral by clicking on the

radio button corresponding to the peripheral.

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MF 5990 - Agoris M943

Connection status

The status of the connection between the current
peripheral and the PC is indicated by a colour code.

The following table indicates the possible connections
statuses:

Colour Status

Yellow Connection in progress.
Green Connection established.
Red The PC cannot connect to the

peripheral.
Check the connection between
the peripheral and the PC.

Peripheral parameters

1 Select a peripheral by clicking on the correspond-

ing line in the list and click on Properties to config­ure the scanning settings to apply to this peripheral
when you use the Scan to function.

Option Description
PaperPort

TIFF

When a Scan to PC is done from
the peripheral, the document is
put in TIFF format and saved in
the directory Scan to.

PaperPort
PDF

When a Scan to PC is done from
the peripheral, the document is
put in PDF format and saved in
the directory Scan to.

Mail PDF When a Scan to PC is done from

the peripheral, your email
application is opened and the
document scanned is attached as
an attachment to a new message.
Important: to use this option, a
client email must be configured
on your PC.

5 Select the required Duplex Mode, by pressing the

check box.

6 Click on OK to confirm the new settings.

12 - PC Functions

2 Select the required scan mode from the scroll

down list.

Deleting a peripheral

1 Select the peripheral from the list and click on the -

sign or on Remove.

2 To confirm deletion of the peripheral, click on Yes.

To cancel the deletion, click on No.

The peripheral no longer appears in the list.
You can also unregister a PC from the multifunction

machine (see section Unregistering a PC [ 37]).

Displaying the status of consumables

The following information is available in the
Consumables tab:

• current status of consumables;

• number of pages printed;

• number of pages scanned;

• number of pages sent and received.

3 Select the required scan resolution from the scroll

down list.

4 Select the required output format from the scroll

down list.

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MF 5990 - Agoris M943

Links

The Links tab allows you to access various configuration
tools from the peripheral's integrated website.

The Settings link opens the page devoted to the
peripheral settings (see section Configuring the machine
and services [ 20] for a detailed description of the
settings available).

The Status link opens the pag e devoted to the peripheral
status enabling you to consult its activity status.

The Address Book link opens the page for the
peripheral's address book, allowing you to view and
manage all the contact information stored in the
peripheral.

2 If you press the SCAN key on your machine, you

will then have to select Scan to PC.

Note

If more than one computer is registered on
the machine, a list of available computers is
displayed on the screen. Select the required
computer and press OK to confirm.
The available computers are identified with
the name of the PC you entered on adding
the peripheral (see Peripheral management



75]).

[

3 A screen displays the progress of the current scan.

4 When the scan is complete, the scanned image ap-

pears in the PaperPort window.

12 - PC Functions

Companion Suite Pro functions

Document analysis

The document can be analyzed in two ways:

• using the Scan to function (application accessible
from the Companion Director window or the machine's
SCAN key);

• or directly from a standard compatible application.

Analysis using the Scan to function

Run the application by clicking on the Companion
Director icon on your desktop or from the menu Start >
All programmes > Companion Suite > Companion
Suite Pro LH2 > Companion Director.

Note

If the PaperPort software is not installed on
your PC, the scanned image will appear on
your desktop in TIFF format.

To scan a document from PaperPort:

1 Click on File > Scan.
2 Select the scanner of your choice: autofeed or flat-

bed scanner.

1 Click on the Scan to icon or press the SCAN key

on your machine.

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MF 5990 - Agoris M943

3 Personalize the advanced scan properties by click-

ing on the link Adjust the quality of the scanned

picture.

4 Adjust the required settings and click on OK.
5 Click on Scan, you can follow the scan progress on

the screen.

Optical Character Recognition (OCR)

The optical character recognition function allows you to
create a document editable in office software from a
paper document or an image file.

Character recognition can only occur on printed
characters, such as printer outputs or typed text.

1 After scanning a document in the PaperPort work-

space, you can covert it into editable text.

2 Drag the view of the scanned document onto the

1 Use the Print command in the File menu of the ap-

plication currently open on the screen.

2 Select the printer Laser HFFv2.

For more information on the print options, see the section
Printing documents [ 52].

Fax communications

Fax communications enables you to:

• send documents by fax, from your machine's scan­ners, the hard disk or your PC screen;

• receive faxes;

• monitor communications, using various services: the
outbox, the inbox, sent items, the send log and the re­ception log.

Settings can be used to change how your machine deals
with fax communications. You can change these settings
to adapt fax communications to your needs. To do so, see
the section Fax settings [ 81].

Presentation of the Fax window

12 - PC Functions

NotePad icon .

3 The scanned text appears in the NotePad window.

Note

For more details on how to use this soft­ware, consult the product's on line help.

Printing

The Laser HFFv2 print driver is automatically installed on
your PC when you install the Companion Suite Pro
software.

Printing on the multifunction machine

The procedure to print a document on the multifunction
machine from your PC is identical to that of a document in
Windows.

Marker Action
1 Create a new fax.
2 Delete a fax from one of the fax

management folders. Except for the
Send log and Reception log folders
for which this command will delete
the whole log.

3 Print a fax from one of the fax

management folders.

4 View a fax in the Viewer.
5 Access the address book.
6 Stop sending a fax (active only for

the outbox).

7 View all faxes present in the selected

folder in the fax manager.

8 Preview of faxes.
9 Fax manager folders.

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MF 5990 - Agoris M943

Sending a fax

Sending a fax from the hard disk or from the machine

1 Click on the icon in the Companion Director

window.

2 Click on New then on FAX.

If you wish, you can consult your emission request in the
outbox.

Sending a fax from an application

This method allows you to send a document created
using an office application directly without printing it first.

1 From your office application, select File > Print.

12 - PC Functions

2 Select the printer Fax HFFv2 and click on OK.

> The Fax window opens.

3 In the zone Sources, select Scanner if your docu-

ment is in paper format or Memory if the document
is a computer file located on your hard disk (this file
must be in TIFF or FAX format).

4 To send your fax to a contact, enter his number in

the Recipients field and click on or select a con­tact (or a group) from one of the address books in

the field Address books and click on .

> Repeat this operation as many times as neces-

sary (use the button to delete a contact from
the list of contacts).

5 If necessary, set the advanced options (deferred

sending and resolution), in the Advanc ed Options
tab.

3 To send your fax to a contact, enter his number in

the Recipients field and click on or select a con-
tact (or a group) from one of the address books in

the field Address books and click on .

> Repeat this operation as many times as neces-

sary (use the button to delete a contact fro m
the list of contacts).

4 If necessary, set the advanced options (deferred

sending and resolution), in the Advanced Options
tab.

6 To attach a cover page, select the Cover page tab

and check the box With cover page. Select the
cover page you want to include in the drop down
menu or create a new one. For more information,
consult the section Cover page [ 82].

7 Click on OK to send your fax to all the contacts in

your contacts list.

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MF 5990 - Agoris M943

5 To attach a cover page, select the Cover page tab

and check the box With cover page. Select the
cover page you want to include in the drop down
menu or create a new one. For more information,
consult the section Cover page [ 82].

6 Click on OK to send your fax to all the contacts in

your contacts list.

If you wish, you can consult your emission request in the
outbox.

Receiving a fax

The windows Companion FAX Manager and
Companion Director use various messages to indicate

that a fax is being received. The icon appears at the
bottom of the window Companion FAX Manager and the

icon appears in the task bar.

You can automatically print out faxes once they have
been received. To do so, you must define this setting. See
the section Fax settings [ 81].

Monitoring fax communications

The send memory

The send memory allows you to save all the faxes you
have sent.

The following information is contained in the send
memory:

• the fax recipient;

• the date of creation of the fax;

• the date the fax was sent;

• the size of the fax.

The send log

The send log saves the history of all fa x communica tions
(successful or rejected) made by the machine. The log is
automatically printed out when its content reaches a full
page.

Note

The Delete button can be used to delete the
whole log, and not just the selected messa­ge(s).

12 - PC Functions

You can monitor fax communications via:

• an outbox;

• an inbox;

• an emission memory (sent items);

• a send log;

• a reception log.
These services enable you to monitor precisely the

machine's communications, both sent and received.
The send and reception logs are automatically printed out

when their content reaches a full page. After the
automatic print-out, the machine creates a new log.

The outbox

The fax outbox contains:

• requests currently being sent;

• deferred emission requests;

• requests for which several attempts have been made
and which are about to be reattempted;

• requests which have been rejected (failed calls).

The log contains the following information:

• the fax recipient;

• the date the fax was sent;

• the fax status (sent, rejected, etc.).

The reception log

The reception log saves the history of all faxes received
by the machine. The log is automatically printed out when
its content reaches a full page.

Note

The Delete button can be used to delete the
whole log, and not just the selected messa­ge(s).

The reception log contains the following information:

• the fax sender;

• the date of reception of the fax;

• the type of reception (on the machine or on the PC);

• the fax status.

Rejected requests are listed at the end so they are
accessible if you want to resend them or delete them.

The requests are listed in the order they will be dealt with.

Fax settings

Accessing the Fax settings

1 Click on the icon in the Companion Director

window.

2 Select Tools > Options > Fax.
3 Adjust the required settings referring to the descrip-

tion of the settings below and confirm by clicking on
OK.

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MF 5990 - Agoris M943

Description of the Logs and reports tab

Option Description

Automatic
printing of a
received
document

Print a reception
report

Automatic
printing of a
reception log

The fax is automatically
printed when it is received.

A reception report is printed
for each fax received.

The log is automatically
printed out when its content
reaches a full page.

Option Description

Sending speed Default fax emission speed.
Line number Number of the telephone line

to which your machine is
connected.

Dialling prefix This dialling prefix is

automatically inserted in front
of the number before a fax is
sent on this line.

Dialling type Must be set according to the

type of telephone exchange to
which your machine is
connected.

ECM Corrects communication

errors due to line disturbance.
This option guarantees the
integrity of documents
received. However,
communication times may be
longer if the link is poor.

Number of tries Number of attempts to be

made by the machine in the
event of emission failure.

Interval between
tries

Time between two emission
attempts.

12 - PC Functions

Automatic
printing of the

The fax is automatically
printed when it is sent.

sent document
Print the send

report

An emission report is printed
out each time a fax is sent.

Print the send log The log is automatically

printed out when its content
reaches a full page.

Description of the Fax parameters tab

Cover page

The cover page is part of a faxed document automatically
generated by your machine in which information
concerning the sender, the recipient, the send date and
time, comments, etc., appear.

This page can be sent alone or as the first page of a fax,
but always in the same communication as the fax. It is
possible to send a document with a cover page from the
multifunction machine or from the hard disk. In the latter
case, part of the information on the cover page can be
entered by the user on the emission request. A cover
page template must be created before sending a
document using it. However, once the cover page is
created, a cover page template can be used for all sent
documents.

Your machine allows you to create and personalize
several cover pages templates that can be selected for an
emission.

Creating a cover page template

Creating a cover page template creates a template in
which fields (fax number, comment, subject, etc.) will be
completed automatically by the Fax application using the
information provided for each document recipient.

There are two steps to creating the cover page template:

• First step: Create a background image with the re­quired logos and page formatting.

• Second step: Add the field you want to be displayed

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MF 5990 - Agoris M943

on the cover page: fax number, comment, subject, etc.

As mentioned before, these fields will be completed
by the Fax application when the document is sent.

Creating a background image

For the first step, there are two ways of creating a
background image.

You can:

• Option (A): Design this background image in another
application (such as Word, Excel, etc.);

OR

• Option (B): Scan a sheet of paper containing the p age
formatting of the cover page.

Details concerning option A and option B:

Option (A):

1 Open the application you want to use to edit the

background (Word, Excel, etc.).

2 Design the background image and print this docu-

ment using the printer called Fax HFFv2.

> The Send FAX dialogue box opens:

and select the scanner as the source as indicated
below:

12 - PC Functions

2 Add the recipients to the list of recipients. Click on

the tab Advanced options and select the resolu­tion Fine as indicated below:

3 Add the recipients to the list of recipients. Click on

the tab Advanced options and select the resolu­tion Fine as indicated below:

4 Click on to save the background image.

> The background image is created in the folder C:\Pro-

gram Files\Companion Suite Pro LH2\Docu­ments\FAX\Temporary and has the file extension .fax.

Option (B):

1 Run Companion FAX Manager, select New > Fax

3 Click on to save the background image.

> The background image is created in the folder C:\Pro-

gram Files\Companion Suite Pro LH2\Docu­ments\FAX\Temporary and has the file extension .fax.

Whether you choose option A or B, a background image
with the extension .fax is created in C:\Program
Files\Companion Suite Pro
LH2\Documents\FAX\Temporary.

You can now proceed to the second step described
below.

Adding information fields

Now that the background image is created in C:\Program
Files\Companion Suite Pro
LH2\Documents\FAX\Temporary, you can add the
required fields on the cover page background image:

To do so:

1 Run Companion FAX Manager, select New >

Fax, click on the tab Cover page and click on the
box With cover page.

2 Click on the New button. The cover page Creation

page is displayed.

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MF 5990 - Agoris M943

3 Click on Open in the tool bar, switch the file filter to

*.fax and go to the directory C:\Program Files\Com­panion Suite Pro LH2\Documents\FAX\Temporary
containing the background image you created in
the first step.

4 Click on the button Fields in the tool bar. A window

opens enabling you to add the fields to the back­ground image.

5 Click on Save to save the cover page template and

exit this window.

6 The New Fax window opens. You can now select

the cover page template that you want to use. By
double clicking on the preview in the lower right­hand corner, another window opens, displaying a
preview of the cover page with the fields completed
with the recipients contact details.

Creating a cover page

Note

A cover page template must be created be­fore sending a fax using it.

1 From the tab Cover page, click on New.
2 Select the cover page template you created from

the menu File.

> A window opens containing the cover page tem-

plate you created:

12 - PC Functions

4 To add a field:

- Select the field you want to insert by checking the
available fields. A stamp appears as the mouse
cursor.

- Click on the location in the template where you
want to insert the field.

- You can move or enlarge the field as required.

Note

Adjust the size of your field boxes so that
the text is legible.

3 Click on the icon to display the fields available.

5 When the fields have been inserted, save the cover

page.

This cover page can then be selected in the tab Cover
page of the fax emission window.

Description of the Cover page tab

- 84 -

MF 5990 - Agoris M943

Option Description

Name of the
cover page

Sender You can enter information

Recipient You can enter informatio n

Comments This is an editing window with

Template preview A preview for viewing the

Name of the page selected by
default or the name of the
page you have chosen to use.

concerning the sender.

concerning the recipient.
If the term Auto appears in one
of the fields, the field is
updated on emission if the
recipient is in the address
book.

all the basic functions of a text
editor enabling you to enter a
text that will be sent on the
cover page.

cover page to be sent.

Uninstalling the software

4 You will need to restart your system when the pro-

cedure is complete. Click on Yes.

Uninstalling the drivers

Switch on your PC. Open an Administration session.
Depending on the installation method used, select the

appropriate uninstall mode:

• If you installed the drivers using the Companion Suite
Pro software, consult the section Uninstalling drivers
using the Companion Suite Pro software [ 85].

• If you installed the drivers manually, consult the sec­tion Manually uninstalling the drivers [ 86].

Uninstalling drivers using the Companion Suite Pro software

Run the uninstall programme from the menu Start > All
programmes > Companion Suite > Companion Suite
Pro LH2 > Uninstall.

12 - PC Functions

This section describes the following procedures:

• complete uninstallation of the Companion Suite Pro
software,

• uninstallation of drivers only.

Complete uninstallation of the software

Switch on your PC. Open an Administration session.
Run the uninstall programme from the menu Start > All

programmes > Companion Suite > Companion Suite
Pro LH2 > Uninstall.

1 A confirmation window appears. Click on Yes to

continue uninstalling the Companion Suite Pro pro­gramme.

2 The uninstall programme starts. You can cancel

the uninstall by clicking on Cancel.

Note

You can also uninstall the Companion
Suite Pro LH2 drivers using the Windows

function Add/Remove programs in the
control panel.

1 A confirmation window appears. Click on Yes to

continue uninstalling the Companion Suite Pro

LH2 drivers.

2 The uninstall programme starts. You can cancel

the uninstall by clicking on Cancel.

3 Click on OK.

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MF 5990 - Agoris M943

Manually uninstalling the drivers

The following drivers must be removed:

• print driver

• scanner driver

To remove the print driver:

1 Open the window Printers (Start > Devices and

Printers , depending on the operating system).

2 Select the Laser HFFv2 printer and click on the

right button of your mouse.

3 Select Remove device in the menu click on the left

button of your mouse.

4 Click on OK to confirm the deletion.
5 Open the window Administrative Tools (Start >

Control panel > System and Security >
Administrative Tools, depending on the operating

system).

6 In the sub-menu Print Management, select the

sub-menu Print Servers then the sub_menu

Drivers.

7 Select the Laser HFFv2 driver and click on the

right button of your mouse.

8 Select Remove driver package in the menu and

click on the left button of your mouse.

9 Click on OK to confirm the deletion.

To remove the scanner driver:

1 Open the window Computer (Start > Computer,

depending on the operating system).

2 Select the System Properties tab.
3 Select the Device manager.
4 In the sub-menu Imaging device, selectthe

Scanner HFFv2 driver and click on the right button

of the mouse.

5 Select Uninstall in the menu and click on the left

button of your mouse.

6 A confirmation window appears.
7 Select the deletion, by pressing the check box.
8 Click on OK to confirm the deletion.

12 - PC Functions

- 86 -

Maintenance and incidents

Maintenance

General information

MF 5990 - Agoris M943

Cleaning

The presence of dust, dirt and paper debris on the
external surfaces and inside the printer may hinder its
operation. We recommend you clean it regularly.

Cleaning the outside of the printer

Clean the outside of the printer using a soft cloth soaked
in mild household detergent.

Use a soft cloth to clean the printer. Never use
abrasives or corrosive detergents.

Caution

For your safety, you mu st read the safety in-



structions in the chapter safety [

In order to maintain your machine in good working order,
it is recommended to periodically clean the inside.

Normal use of the machine, requires the following rules to
be respected:

WARNING

Firstly, disconnect the power cable and all
interface cables. Ensure that no water or
detergent enters the printer, or it may be da­maged or cause electrocution.

Caution

The fuser unit is extremely hot. If you open
the access cover to the fuser unit, it takes
about one hour to cool down.

• When cleaning the inside of the printer or removing
jams, be careful not to touch the fuser unit or other hot
parts.

• To clean the printer, use a soft cloth.

• Never spray detergent directly onto the printer as it
may infiltrate the vents and damage internal circuits.

• To clean the machine, avoid using abrasive or corro­sive solvents or products containing solvents (alcohol
or benzene).

• Always start by applying the cleaning product (mild de­tergent) to a small surface of the printer to check the
result.

• Never use abrasive or rough cloths (steel wool or plas­tic).

• Never leave the scanner cover open unnecessarily.

• Never try to lubricate the machine.

• Close the scanner cover gently and never subject the
machine to vibrations.

• Never open the cartridge access cover during printing.

• Never try to dismantle the machine.

• Never use paper which has remained too long in the
paper tray.

107].

Cleaning the inside of the printer

After removing a paper jam or replacing a toner cartridge,
inspect the inside of the machine before closing the
access flap to the toner cartridge.

1 Press the On/Off button to switch off the machine

(position 0) and disconnect the mains power cable.

2 Press the toner cartridge access button.

13 - Maintenance and incidents

3 Lift up the flatbed scanner and open the acce ss flap

to the toner cartridge.

WARNING

The fuser unit may reach very high tempe­ratures during operation. T o avoid injury , do
not touch this zone.

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MF 5990 - Agoris M943

4 Remove the toner cartridge.
5 Use a soft, lint-free cloth to dust and clean the in-

side of the printer.

6 Insert the toner cartridge into its compartment,

pushing it fully in until it engages (last movement
downwards).

7 Close the access flap to the toner cartridge and

lower the flatbed scanner.

1 Press the On/Off button to switch off the machine

(position 0) and disconnect the mains power cable.

2 Clean the touch screen using a soft, lint-free cloth,

with one of the authorised cleaning products.

3 Gently wipe the surface with a soft, dry cloth until it

is dry. Exert as little pressure as possible.

4 Connect the power cable to the mains and press

the On/Off button to switch the machine on (posi­tion I).

Cleaning the scanner read devices

If one or several vertical lines appear on copies, clean the
scanner window.

1 Open the flatbed scanner cover by folding it back

until it is maintained in the vertical position.

2 Clean the two transparent analysis windows (A),

the white rollers (B) and the white mats (C), using
a soft, lint-free cloth soaked in isopropyl alcohol.

13 - Maintenance and incidents

8 Connect the power cable to the mains and press

the On/Off button to switch the machine on (posi­tion I).

Cleaning the touch screen

To clean the touch screen safely, you must follow the
recommendations and procedure described below.

Recommendations

• Use a soft lint-free cloth so as not to scratch the touch
screen.

• Only use the cleaning products listed in this section.

• When using a cleaning product, always apply the so­lution to the cloth and use the cloth to clean the to uch
screen.
If you spray liquid directly onto the touch screen, you
risk damaging it.

List of authorised and prohibited cleaning products

You may use...

 Water
 Vinegar (mixed with

water)

 Isopropyl alcohol
 Benzene

NEVER USE

 Acetone
 Ethyl alcohol
 Ethyl acid
 Ammonia
 Methyl chloride

3 Close the cover of the flatbed scanner.
4 Make a copy to check that the symptoms have dis-

appeared.

Cleaning the paper feed rollers

The accumulation of paper dust and other debris on the
paper feed rollers may cause paper feed problems.

Cleaning the paper feed rollers on the automatic feeder

Clean the paper feed rollers on the automatic feeder
when:

• one or more vertical lines appear on copies of docu­ments placed in the automatic feeder (presence o f de-

- 88 -

MF 5990 - Agoris M943

bris, ink, glue, etc., in the paper feed mechanism).

• the message **PLEASE CLEAN THE SCANNER
FEED ROLLER AS DESCRIBED IN THE USER MAN­UAL, THEN PRESS <STOP>** informs you that the
automatic feeder can no longer feed sheets of paper
(dust, dirt or debris obstructing the rollers). Press OK
to delete the message from the screen .

To clean the paper feed rollers on the automatic feeder:

1 Press the On/Off button to switch off the machine

(position 0) and disconnect the power cable.

2 Open the cover of the autofeed scanner.

3 Clean the paper feed rollers using a soft, lint-free

cloth soaked in isopropyl alcohol.
To clean the rollers, rotate them in the same direc­tion as normal paper feed.

2 Clean the paper feed rollers by wiping them with a

soft, dry cloth.
To clean them, rotate them in the same direction as
normal paper feed.

3 Replace the paper tray in the machine and push it

in fully.

Replacing consumables

To access the status of consumables, press MENU and
select CONSUMABLES > DISPLAY (see Consumable
status [ 39]).

After replacing a consumable, you must inform th e
machine of its characteristics.

To do so, the smart card, supplied with each toner
cartridge, must be read by the machine after
installing a new consumable.

The replacement of certain consumables must be
declared on the machine, in the menu CONSUMABLES
> DECLARE REFILL.

13 - Maintenance and incidents

4 Wipe the rollers using a soft, lint-free cloth until they

are dry.

5 Close the cover of the autofeed scanner.
6 Connect the power cable to the mains and press

the On/Off button to switch the machine on (posi­tion I).

7 Make a copy to check that the symptoms have dis-

appeared.

Cleaning the paper feed rollers in the paper trays

The procedure for cleaning the pape r f eed ro ller s
described in this section applies to all paper trays in the
machine.

1 Remove the paper tray from the machine and place

it on a flat surface.

Replacing the toner cartridge

The machine is equipped with a consumable
management system. It indicates when your toner
cartridge is nearing the end of its lifespan. The following
messages will appear on your machine:

• THE TONER CARTRIDGE IS NEARLY EMPTY: the
toner cartridge has reached the critical level (less than
10 % remaining in the toner cartridge);

• THE TONER CARTRIDGE IS EMPTY - REPLACE IT:
the toner cartridge is empty.

You can replace the toner cartridge between the time it
has reached critical threshold and when it is empty.

Note

Always use the smart card provided when
replacing the toner cartridge. The smart
card contains the information required to re­set the toner level. If you replace the toner
cartridge without using the smart card provi­ded, the consumable management system
may indicate an error.

- 89 -

MF 5990 - Agoris M943

To replace the toner cartridge:

1 Stand opposite the machine.
2 Press the toner cartridge access button.

3 Lift up the flatbed scanner and open the access flap

to the toner cartridge.

7 Insert the toner cartridge into its compartment,

pushing it fully in until it engages (last movement
downwards).

8 Close the access flap to the toner cartridge and

lower the flatbed scanner.

13 - Maintenance and incidents

4 Remove the used toner cartridge and place it in the

plastic bag (provided in the toner kit) . Di spose o f it
in accordance with local regulations in force.

5 Unpack the new toner cartridge and shake it gently

7 to 8 times to distribute the toner evenly through
the cartridge.
Shaking the toner cartridge carefully will guarantee
the maximum number of copies per cartridg e .

6 Take hold of the toner cartridge by the handle,

place it on a flat surface and remove the cover by
pulling on it horizontally.

9 Insert the smart card provided with the new toner

cartridge into the smart card reader.

10 The machine detects the smart card and displays a

message asking you to confirm the installation of
the new consumable. Press YES to confirm.

> The machine reads the smart card. After reading,

the machine displays a message asking you to re­move the smart card.

11 Remove the smart card from the reader.

Note

Make sure you remove the toner cartridge
cover horizontally so as not to break it inside
the toner cartridge.
After removing the cover, do not shake the
toner cartridge. You may risk spilling toner.

- 90 -

MF 5990 - Agoris M943

Replacing the perfume cartridge

Replace the perfume cartridge when the machine
displays the message THE PERFUME CARTRIDGE IS
AT THE END OF ITS LIFE: REPLACE IT.

The procedure for replacing the consu m ab le is includ ed
with the new cartridge.

After replacing the cartridge, you must declare the
replacement of this consumable.

Administrator rights

Note

You must have machine administrator rights
to access this function.

1 Press the MENU key.
2 Select CONSUMABLES > DECLARE REFILL.
3 Press PERFUME.

> The machine takes the replacement of this consuma-

ble into account.

Replacing the feeder shoe

Administrator rights

Note

You must have machine administrator rights
to access this function.

1 Press the MENU key.
2 Select CONSUMABLES > DECLARE REFILL.
3 Press SCANNER FEEDER.

> The machine takes the replacement of this consuma-

ble into account.

Servicing

In order to ensure the performance of your machine, the
printer should be serviced (drum change, etc.) every
200,000 pages printed.

The feeder shoe and the loading unit sho uld be re placed
every 50 000 pages scanned on the autofeed scanner.

Contact your retailer to have servicing carried out.

13 - Maintenance and incidents

Removing paper jams

Replace the feeder shoe on the autofeed scanner when
the machine displays the message THE SCANNER
FEEDER IS AT THE END OF ITS LIFE: REPLACE IT.
After replacing, you must declare the replacement of this
consumable.

1 Open the cover of the autofeed scanner.

2 Press down on the tab on the feeder shoe and lift

to remove it.

If a paper jam occurs in the paper feed unit, or if no paper
is fed, the message PAPER JAM appears with an
indication of where the jam has occurred. The printer
automatically goes offline when this message appears.
Remove the paper causing the jam. When the jammed
paper has been removed, the printer resumes printing.

Possible paper jam locations

The illustration below shows the path taken by the paper
through the machine, including when additional paper
trays are installed. The locations where paper jams may
occur are indicated. Paper jams may occur at several
places on the same path.

3 Unpack the new feeder shoe, place it in its housing

and clip in into place.

4 Close the cover of the autofeed scanner.

You must now declare the replacement of this
consumable:

- 91 -

1 Paper output 5 Additional paper

tray

2 Secondary paper

6 Duplex unit

tray
3 Main paper tray 7 Toner cartridge
4 Additional paper

8 Fuser unit

tray

MF 5990 - Agoris M943

Considerations for removing paper jams

Remember the following indications when you try to
remove a paper jam:

• If paper jams occur frequently, try using another type
of paper, replacing the paper with paper fr om another
ream, airing the pile before inserting it in the printer or
turning it over. If paper jams persist despite these
measures, it is possible that the problem is due to the
printer.

• Depending on where the jam occurred, jammed pages
may be reprinted when printing resumes.

Note

When you remove a paper jam, remove the
paper gently so as not to tear it. T orn p aper
is difficult to remove and may go unnoticed.
Never reload pages that have been remo­ved from a jam.

Scanner paper jam

In the event of paper jam:

1 Open the cover of the autofeed scanner.

If necessary, remove all paper trays installed in or­der to access the jammed paper.

4 Replace the paper tray in the machine and push it

in fully.

5 Open and close the access flap to the toner car-

tridge.

13 - Maintenance and incidents

Duplex module paper jam

2 Remove the paper causing the jam without tearing

it.

3 Close the cover of the autofeed scanner.

Paper tray paper jam

The procedure for removing paper jams described in this
section applies to all paper trays in the machine.

1 Remove the paper tray from the machine and place

it on a flat surface.

2 Remove the paper causing the jam without tearing

it.

1 Remove all paper without tearing it from the ma-

chine's paper output.

2 Open the cover of the duplex module by lifting the

latch.

3 Remove the paper causing the jam without tearing

it.

3 Remove the paper stuck inside the printer without

tearing it.

- 92 -

MF 5990 - Agoris M943

4 Close the cover of the duplex module.

5 Open and close the access flap to the toner car-

tridge.

Fuser unit paper jam

4 Open the rear cover.

WARNING

The fuser unit may reach very high tempe­ratures during operation. T o avoid injury , do
not touch this zone.

13 - Maintenance and incidents

1 Remove all paper from the machine's paper ou tput.

2 Open the cover of the duplex module by lifting the

latch.

3 Lift up the inner lever on the top left of the ma-

chine's rear cover.

5 Remove the paper causing the jam without tearing

it.

6 Close the rear cover.

- 93 -

MF 5990 - Agoris M943

7 Check that the levers located on the machine's rear

cover have returned to their initial position, as illus­trated below:

8 Close the cover of the duplex module.

3 Lift up the flatbed scanner and open the acce ss flap

to the toner cartridge.

WARNING

The fuser unit may reach very high tempe­ratures during operation. T o avoid injury , do
not touch this zone.

13 - Maintenance and incidents

9 Open and close the access flap to the toner car-

tridge.

Toner cartridge paper jam

1 Remove all paper from the machine's paper ou tput.

4 Remove the toner cartridge gently by pulling on its

handle and place it on a flat surface.

5 Remove the paper causing the jam without tearing

it. To remove the paper more easily, turn the paper
feed rollers in the same direction as normal paper
transport.

2 Press the toner cartridge access button.

6 Insert the toner cartridge into its compartment,

pushing it fully in until it engages (last movement
downwards).

- 94 -

MF 5990 - Agoris M943

7 Close the access flap to the toner cartridge and

lower the flatbed scanner.

Storage

If you plan not to use the machine for an extended period,
disconnect the power cable.

We recommend you consult your retailer for the
precautions to be taken to avoid damage when the
machine is once again in use.

Packing and transporting the machine

Firmware update

Consult our website www.sagemcom.com to know
whether there are any firmware updates available for your
machine and download the appropriate file to your PC.

You can then install it from the integrated website.

Administrator rights

Note

You must have machine administrator rights
to access this function.

To install the update from the integrated website:

1 Go to the integrated website (see Remote

configuration [ 20]).

2 Select the SERVICES tab.
3 Select the menu TRANSFER PC.
4 In FIRMWARE UPDATE, press Browse.
5 Select the file to download and run the update.

Do not hesitate to consult the website
www.sagemcom.com to know whether new versions of
this manual are available once your software has been
updated.

13 - Maintenance and incidents

If you wish to transport the machine, use its original
packaging. If you do not pack the machine correctly, the
warranty may be void.

1 Press the On/Off button to switch off the machine

(position 0) and disconnect the mains power cable.

2 Disconnect all cables connected to the machine.
3 Remove the automatic document feeder and close

the scanner reception stop.

4 Remove the toner cartridge from the printer. Place

the toner cartridge in the plastic bag provided to
prevent any toner spills.

5 Remove the duplex module from the machine.
6 Place the automatic document feeder and the du-

plex module into their original plastic and card­board boxes with their documents (hardcopies,
CD-ROMs, etc.).

7 Pack the printer and place it in its original box with

all the original protective spacers.

8 Place all documentation (printed documents, CD-

Rom, etc.) in the box.

9 Close the box using adhesive tape.

- 95 -

MF 5990 - Agoris M943

Troubleshooting

The following sections describe problems you may encounter and the corrective actions you can implement to r esolve
them.

Some solutions may require cleaning or replacing certain machine components.
If the corrective action suggested does not solve the problem, reboot the terminal before contacting a maintenance

technician.

Troubleshooting

The table in this section exhaustively presents the problems that may occur and the corrective actions you can
implement to solve them.

If the corrective action suggested does not solve the problem, reboot the terminal before contacting a maintenance
technician.

Symptom Possible cause Solution

14 - Troubleshooting

When the machine
is switched on,
nothing appears
on the screen

The machine
resets or switches
off frequently.

The machine does
not detect the
presence of the
document inserted
in the autofeed
scanner

The machine does
not receive faxes

The machine does
not send faxes

The mains cable is not correctly
connected to the power plug.

The On/Off button is not in
position I.

The plug used for the machine is
defective.

The mains cable is not correctly
connected to the power plug.

A system error occurred. Contact a maintenance technician.
The document is too thick or

incorrectly positioned.

The telephone cable is not
correctly connected to the
telephone line.

The telephone cable is not
correctly connected to the
telephone line.

Check that the mains cable is correctly connected to
the power plug.

Place the switch in the O position (Off), then to the I
position (On).

Connect another electrical appliance to th e plu g to
check if it is working.

Switch off the machine, check that the power cable is
connected to the plug and switch the machine on
again.

1 Remove the document.
2 Check that the document is not too thick (max-

imum 70 sheets of paper 80 g/m²).

3 Fan the sheets.
4 Move the sheets close to the limit stop.

1 Check that the telephone cable is correctly con-

nected.

2 Connect a telephone to the line to check that

there is a dial tone on the telephone line.

1 Check that the telephone cable is correctly con-

nected.

2 Connect a telephone to the line to check that

there is a dial tone on the telephone line.

3 Check that the prefix is properly programmed

and used.

The machine
receives a blank
page

The machine will
not print sent data

Document incorrectly sent or
printer problem

An error message is displayed
on the machine screen.

The print job was cancelled
because you are not authorized
to print.

1 Photocopy a document: if it is correct, the ma-

chine is working normally.

2 Call your correspondent and ask him to send

the document again. The document may have
been inserted upside down.

Follow the instruction in the screen message.

Contact the machine administrator to know your
rights.
Print rights must be defined in your user account.

- 96 -

Symptom Possible cause Solution

MF 5990 - Agoris M943

The message THE
TONER
CARTRIDGE X IS
NEARLY EMPTY
is displayed more
than is normal

Impossible to print
from a USB key

Printing is too slow The printer is configured to print

A toner cartridge is defective. Replace the defective toner cartridge with a new

The printed pages are highly
charged with toner.

The USB key is not compatible. Check the compatibility of the USB key used (see

The file format is not compatible. Check the compatibility of your files (see Using a

The print job was cancelled
because you are not authorized
to print.

in slow mode (e.g. thick or
transparent paper).

The energy saving mode is
activated.

The print job is very complex. Please wait. No action required.
Printer memory is insufficient. If the print jobs dealt with by the machine are mostly

toner cartridge.
See the consumable specifications described in

Characteristics.

Using a USB memory key [ 56]).

USB memory key [ 56]).
Contact the machine administrator to know your

rights.
Print rights must be defined in your user account.

Printing on special media is slower.
If you are using standard paper, ensure th at the
appropriate media is defined in the printer driver.

In this mode, printing takes a while to start (see
Energy saving [ 21]).

comprised of very complex jobs, and print times are
affected, you can add memory.
Contact your retailer for more information.

14 - Troubleshooting

Duplex printing is
causing problems

The printer is
making an unusual
noise

An incorrect toner cartridge is
installed.

The media used is not correct or
the printing parameters are not
correctly defined.

The machine is not resting on a
flat and stable surface.

The paper tray is not correctly
installed.

An object is caught in the printer. Switch off the machine, disconnect the mains cable

Only use the correct toner cartridges. See the
consumable specifications described in
Characteristics.
Contact your retailer for more information.

Ensure you are printing on media that is compatible
with duplex mode (see Recommendations for paper
[ 128]).
Do not use envelopes, labels, cards, thick or glossy
supports, transparencies.
Check that the paper tray does not contain different
types of media.

Check that your document contains more than one
page.

In the printer driver, check that you have selected
"Duplex" mode.

The machine must be placed on a solid, horizontal
surface (see Location conditions [ 109]).

Remove the paper tray you are printing from and re­insert it completely.

and remove the object.
If you cannot remove it, contact a maintenance
technician.

The display is
disturbed

The display can be disturbed by
interference with radio
equipment.

Move the affected equipment away as far as
possible.
Redirect or change the position of the antenna of the
affected radio or TV receiver.
Connect the affected equipment to a mains power
outlet on a different circuit to that of the source.
Reboot the terminal.

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MF 5990 - Agoris M943

Symptom Possible cause Solution

The paper comes
out at the back of
the terminal

The lever located at the back of
the terminal is in the incorrect
position.

Put the lever down.

Troubleshooting paper jams

Frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair.
Frequent paper jams may also occur if you are not using a compatible support.

Symptom Possible cause Solution

 Several sheets

are fed at the
same time into
the printer

 Paper is getting

stuck in the
printer.

The media is not correctly
inserted in the paper tray.

The paper tray contains too
many sheets of paper.

The paper guides are not
correctly adjusted to the format
used.

Remove the jammed sheets and reload the media
correctly into the paper tray (see Loading media
[ 9]).

Remove the excess sheets and reload the required
quantity of sheets (see Loading media [ 9]).

Adjust the guides against the pile of paper loaded in
the paper tray according to the format used.

14 - Troubleshooting

Jams in the Duplex
module

The media loaded is warped or
creased.

The media used is damp. Remove the loaded media and replace it with dry

The media used is not
compatible (format, thickness,
type, etc.).

The paper tray is not correctly
installed.

The machine is not resting on a
flat and stable surface.

Have you just been printing on
postcards?

The media used is not
compatible (format, thickness,
type, etc.).

Remove the sheets, smooth and reload them.
If the jams persist, use another media.

media.
Only use compatible media supports (see

Recommendations for the paper [ 128]).

Remove the paper tray you are printing from and re­insert it completely.

The machine must be placed on a solid, horizontal
surface (see Location conditions [ 109]).

Clean the paper feed rollers (see Cleaning the paper
feed rollers [ 89]).

Only use compatible media supports (see
Recommendations for the paper [ 128]).

Automatic duplex printing is only possible on
standard paper from 60 to 90 g/m² [16 to 24 lb] (see
Recommendations for the paper [ 128]).

Check that the paper tray does not contain different
types of media.

One or several sheets have
remained stuck in duplex
module.

Envelopes, postcards, thick, glossy or transparent
media cannot be duplex printed.

Check once again the paper path in the duplex
module and remove any sheets which may still be
stuck.

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Symptom Possible cause Solution

MF 5990 - Agoris M943

The jam message
remains displayed.

The access flap to the toner
cartridge must be opened and
closed to reset the printer.

One or several sheets have
remained stuck in the printer.

Open and close the access flap to the toner cartridge.

Check once again the paper path and remove any
sheets which may still be stuck.

Troubleshooting print quality problems

The table and illustrations in this section exhaustively present print quality problems that may occur and the corrective
actions you can implement to solve them.

If the corrective action suggested does not solve the problem, reboot the terminal before contacting a maintenance
technician.

Symptom Possible cause Solution

Blank print The toner cartridge cover has

not been removed.

The toner cartridge is defective
or incorrectly installed.

Remove the toner cartridge and check that the cover
has been removed (see Installing the toner cartridge
[ 8]).

Remove the toner cartridge and check its condition.
Replace the defective toner cartridge.
Correctly reinstall the toner cartridge (see Installing
the toner cartridge [ 8]).

14 - Troubleshooting

Several sheets are fed at the
same time into the printer

The media used is damp. Check the ambient humidity in the media storage

Black background The toner cartridge is defective. Remove the toner cartridge and check its condition.

Remove the sheets from the paper tray and check
they are not sticking together.
Fan sheets of paper (not transparencies), and
replace them in the paper tray.

room.
Remove the loaded media and replace it with dry
media.

Replace the defective toner cartridge.

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MF 5990 - Agoris M943

Symptom Possible cause Solution

Pale and fuzzy
print

The media used is not
compatible (format, thickness,
type, etc.).

The media used is damp. Check the ambient humidity in the media storage

The toner cartridge is defective. Remove the toner cartridge and check its condition.

The toner cartridge is almost
empty.

The levers located on either side
of the fuser unit are not lowered.

Only use compatible media supports (see
Recommendations for the paper [ 128]).

room.
Remove the loaded media and replace it with dry
media.

Replace the defective toner cartridge.
Replace the toner cartridge (see Replacing the toner

cartridge [ 89]).
 Open the cover of the duplex module by lifting the

latch.

14 - Troubleshooting

 Lift up the inner lever on the top left of the ma-

chine's rear cover.

 Open the rear cover.

 Lower the levers.

The ink saving mode is
activated.

In this mode, the quantity of toner consumed by
printing is reduced.

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