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SP 230DNw
User Manual
243 pgs3.15 Mb1
User Manual [de]
249 pgs3.15 Mb0
User Manual [pl]
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User Manual [de]
2 pgs1.11 Mb0
User Manual [pl]
245 pgs3.53 Mb0
Table of contents
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Ricoh SP 230DNw User Manual

User’s Guide
Before You Use Your Machine1.
Introduction to Your Machine2.
Paper Handling3.
4. Print
Network5.
Security6.
Mobile7.
iPrint&Scan for Mac8.
Troubleshooting9.
Routine Maintenance10.
Machine Settings11.
Information for This Machine12.
Appendix13.
For safe and correct use, be sure to read Safety Information before using the machine.
Home > Table of Contents
Before You Use Your Machine ............................................................................................................. 1
Definitions of Notes ........................................................................................................................................ 2
Trademarks .................................................................................................................................................... 3
Important Note ...............................................................................................................................................4
Introduction to Your Machine............................................................................................................... 5
Control Panel Overview .................................................................................................................................6
Access RICOH Utilities (Windows®) ..............................................................................................................8
Uninstall the Software and Drivers (Windows®)................................................................................. 10
Paper Handling.....................................................................................................................................11
Load Paper................................................................................................................................................... 12
Load and Print Using the Paper Tray ................................................................................................. 13
Load and Print Paper in the Manual Feed Slot .................................................................................. 16
Paper Settings.............................................................................................................................................. 22
Change the Paper Size and Paper Type............................................................................................ 23
Change the Check Paper Size Setting............................................................................................... 24
Unprintable Area .......................................................................................................................................... 25
Supported Paper .......................................................................................................................................... 26
Specifications of Paper Sizes............................................................................................................. 27
Specifications of Paper Types............................................................................................................ 28
Non-Recommended Paper Types...................................................................................................... 29
Paper Storage .................................................................................................................................... 30
Using Special Paper..................................................................................................................................... 31
Print ...................................................................................................................................................... 32
Print from Your Computer (Windows®) ........................................................................................................ 33
Print a Document (Windows®)............................................................................................................ 34
Print Settings (Windows®).................................................................................................................. 36
Change the Default Print Settings (Windows®).................................................................................. 40
Monitor the Status of the Machine from Your Computer (Windows®) ................................................ 41
Print from Your Computer (Mac) .................................................................................................................. 42
Print a Document (Mac) ..................................................................................................................... 43
Print Options (Mac) ............................................................................................................................ 44
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 49
Cancel a Print Job........................................................................................................................................50
Test Print ......................................................................................................................................................51
Network ................................................................................................................................................ 52
Supported Basic Network Features ............................................................................................................. 53
Network Management Software and Utilities ............................................................................................... 54
Learn about Network Management Software and Utilities ................................................................. 55
Additional Methods of Configuring Your Machine for a Wireless Network ...................................................56
Before Configuring Your Machine for a Wireless Network ................................................................. 57
Configure Your Machine for a Wireless Network ................................................................................ 58
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 59
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Home > Table of Contents
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 60
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 63
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast .......................... 65
Use Wi-Fi Direct®............................................................................................................................... 67
Advanced Network Features........................................................................................................................77
Print the Network Configuration Report.............................................................................................. 78
Print the WLAN Report....................................................................................................................... 79
Technical Information for Advanced Users................................................................................................... 82
Reset the Network Settings to the Factory Settings........................................................................... 83
Security ................................................................................................................................................ 84
Lock the Machine Settings ........................................................................................................................... 85
Setting Lock Overview........................................................................................................................ 86
Network Security Features...........................................................................................................................90
Before Using Network Security Features ........................................................................................... 91
Manage Your Network Machine Securely Using SSL/TLS ................................................................. 92
Send an Email Securely ................................................................................................................... 124
Mobile................................................................................................................................................. 129
Google Cloud Print.....................................................................................................................................130
Google Cloud Print Overview ........................................................................................................... 131
Before Using Google Cloud Print ..................................................................................................... 132
Print from Google Chrome™ or Chrome OS™................................................................................. 136
Print from Google Drive™ for Mobile ................................................................................................ 137
Print from Gmail™ Webmail Service for Mobile................................................................................138
AirPrint .......................................................................................................................................................139
AirPrint Overview.............................................................................................................................. 140
Before Using AirPrint........................................................................................................................ 141
Print Using AirPrint ........................................................................................................................... 144
Mobile Printing for Windows®.................................................................................................................... 148
Mopria® Print Service................................................................................................................................. 149
iPrint&Scan for Mac .......................................................................................................................... 150
iPrint&Scan Overview ................................................................................................................................ 151
Troubleshooting................................................................................................................................ 152
Error and Maintenance Messages ............................................................................................................. 153
Paper Jams ................................................................................................................................................ 156
Paper is Jammed in the Paper Tray................................................................................................. 157
Paper is Jammed in the Back of the Machine .................................................................................. 158
Paper is Jammed inside the Machine .............................................................................................. 160
Paper is Jammed in the 2-sided Tray............................................................................................... 161
Printing Problems.......................................................................................................................................163
Improve the Print Quality............................................................................................................................ 166
Network Problems......................................................................................................................................171
Error Messages ................................................................................................................................ 172
Where Can I Find My Machine's Network Settings? ........................................................................ 173
I Cannot Complete the Wireless Network Setup Configuration........................................................ 174
My Machine Cannot Print over the Network..................................................................................... 176
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Home > Table of Contents
I Want to Check that My Network Devices are Working Correctly ................................................... 178
Google Cloud Print Problems..................................................................................................................... 179
AirPrint Problems ....................................................................................................................................... 180
Other Problems .......................................................................................................................................... 181
Machine Information................................................................................................................................... 182
Check the Serial Number ................................................................................................................. 183
Check the Firmware Version ............................................................................................................ 184
Reset Functions Overview ............................................................................................................... 185
Reset Your Machine .........................................................................................................................186
Routine Maintenance ........................................................................................................................ 187
Replace Supplies ....................................................................................................................................... 188
Replace the Toner Cartridge ............................................................................................................ 190
Replace the Drum Unit ..................................................................................................................... 193
Clean the Machine ..................................................................................................................................... 195
Clean the Corona Wire..................................................................................................................... 197
Clean the Drum Unit Using Drum Dot Print...................................................................................... 198
Clean the Paper Pick-up Rollers ...................................................................................................... 201
Check the Remaining Part Life ..................................................................................................................202
Machine Settings............................................................................................................................... 203
Change Machine Settings from the Control Panel ..................................................................................... 204
General Settings............................................................................................................................... 205
Menu Table ....................................................................................................................................... 212
Change Machine Settings from Your Computer......................................................................................... 217
Change Machine Settings Using Web Based Management ............................................................ 218
Information for This Machine........................................................................................................... 222
Information on Environmental Regulations ................................................................................................ 223
ENERGY STAR Program .................................................................................................................224
Energy Saving Functions ................................................................................................................. 225
User Information on Electrical and Electronic Equipment (mainly Europe)...................................... 226
Note for the Battery and/or Accumulator Symbol (For EU countries only) ....................................... 227
Environmental Advice for Users (mainly Europe)............................................................................. 228
Appendix............................................................................................................................................ 229
Specifications ............................................................................................................................................. 230
How to Enter Text on Your Machine........................................................................................................... 234
Supplies .....................................................................................................................................................235
Information Regarding Recycled Paper ..................................................................................................... 236
Contacting Us............................................................................................................................................. 237
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Home > Before You Use Your Machine

Before You Use Your Machine

• Definitions of Notes
• Trademarks
• Important Note
1
Home > Before You Use Your Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Keep out of reach of children.
Do not use the cleaner.
Do not throw into the fire.
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicised style emphasises an important point or refers you to a related topic.
Courier New
Related Information
• Before You Use Your Machine
Do not touch.
Do not use flammable substances or any type of spray.
Do not use flammable liquids.
Courier New font identifies messages shown on the machine's LCD.
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Home > Before You Use Your Machine > Trademarks

Trademarks

Microsoft, Windows, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the United States and other countries.
macOS is a trademark of Apple Inc.
App Store is a service mark of Apple Inc.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other countries. Unauthorised use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on our products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Machine
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Home > Before You Use Your Machine > Important Note

Important Note

• Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
• Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education and Windows® 10 Enterprise.
• Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.11.x. Screens on your computer may vary depending on your operating system.
• The contents of this guide and the specifications of this product are subject to change without notice.
• Not all features are available in countries subject to applicable export restrictions.
Related Information
• Before You Use Your Machine
4
Home > Introduction to Your Machine

Introduction to Your Machine

• Control Panel Overview
•
Access RICOH Utilities (Windows®)
5
Home > Introduction to Your Machine > Control Panel Overview
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2
3
5
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Control Panel Overview

The control panel will vary depending on your model.
1. LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
A four-level indicator shows the wireless signal strength if you are using a wireless connection.
2. Power On/Off Button
• Turn on the machine by pressing .
• Turn off the machine by pressing and holding . The LCD displays [Shutting Down] for a few
seconds before going off.
3.
4. Menu Buttons
WiFi Button
• Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point.
OK Button
Press to store your machine settings. After you change a setting, the machine returns to the previous menu level.
Back Button
• Press to go back one level in the menu.
• Press to select the previous digit when setting numbers.
a or b ( + or -)
• Press to scroll through menus and options.
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• Press to enter a number or to increase or decrease the number. Press and hold down a or b to scroll faster. When you see the number you want, press OK.
5. Go Button
• Press to clear certain error messages. To clear all other errors, follow the control panel instructions.
• Press to print any data remaining in the machine's memory.
• Press to select the displayed option. After you change a setting, the machine returns to Ready mode.
• Press and hold Go for about two seconds to cancel a print job.
Related Information
• Introduction to Your Machine
7
Home > Introduction to Your Machine > Access RICOH Utilities (Windows®)

Access RICOH Utilities (Windows®)

RICOH Utilities is an application launcher that offers convenient access to all applications of this product
installed on your computer.
1. Do one of the following:
• (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2)
Click
• (Windows Server® 2012)
Tap or click (RICOH Utilities) either on the Start screen or the desktop.
• (Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (RICOH Utilities).
• (Windows® 10 and Windows Server® 2016)
Click
2. Select your machine.
(Start) > All Programs > RICOH > RICOH Utilities.
> RICOH > RICOH Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
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Related Information
• Introduction to Your Machine
• Uninstall the Software and Drivers (Windows®)
9
Home > Introduction to Your Machine > Access RICOH Utilities (Windows®) > Uninstall the Software and
Drivers (Windows®)

Uninstall the Software and Drivers (Windows®)

1. Do one of the following:
• (Windows® 7, Windows Server® 2008 and Windows Server® 2008 R2)
Click (Start) > All Programs > RICOH > RICOH Utilities.
• (Windows Server® 2012)
Tap or click
• (Windows® 8.1 and Windows Server® 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (RICOH Utilities).
• (Windows® 10 and Windows Server® 2016)
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> RICOH > RICOH Utilities.
(RICOH Utilities) either on the Start screen or the desktop.
(if you are using a touch-
Related Information
• Access RICOH Utilities (Windows®)
10
Home > Paper Handling

Paper Handling

• Load Paper
• Paper Settings
• Unprintable Area
• Supported Paper
• Using Special Paper
11
Home > Paper Handling > Load Paper

Load Paper

• Load and Print Using the Paper Tray
• Load and Print Paper in the Manual Feed Slot
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Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray

Load and Print Using the Paper Tray

• Load Paper in the Paper Tray
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Home > Paper Handling > Load Paper > Load and Print Using the Paper Tray > Load Paper in the Paper
Tray
Load Paper in the Paper Tray
• If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size and paper type. Change the paper size and paper type settings if needed, following the LCD instructions.
• When you load a different size and type of paper in the tray, you must also change the Paper Size and Paper Type settings in the machine, or on your computer.
1. Pull the paper tray completely out of the machine.
2. Press and slide the paper guides to fit the paper.
Press the release levers to slide the paper guides.
3. Fan the stack of paper well.
4. Load paper in the paper tray with the printing surface face down.
5. Make sure the paper is below the maximum paper mark (b b b).
Overfilling the paper tray will cause paper jams.
6. Slowly push the paper tray completely into the machine.
7. Lift the support flap to prevent paper from sliding off the output tray.
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Related Information
• Load and Print Using the Paper Tray
15
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot

Load and Print Paper in the Manual Feed Slot

• Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual
Feed Slot
• Load and Print on Thick Paper and Labels in the Manual Feed Slot
• Load and Print on Envelopes in the Manual Feed Slot
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Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print
Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot
Load and Print Plain Paper, Thin Paper, Recycled Paper and Bond Paper in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
1. Lift the support flap to prevent paper from sliding off the face down output tray.
2. Open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.
• Load paper into the manual feed slot with the printing surface facing up.
• Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the machine, load the next sheet of paper in the manual feed slot. Repeat for each page that you want to print.
Related Information
• Load and Print Paper in the Manual Feed Slot
17
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Thick Paper and Labels in the Manual Feed Slot
Load and Print on Thick Paper and Labels in the Manual Feed Slot
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. On the front of the machine, open the manual feed slot cover.
3. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
4. Using both hands, put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.
• Load paper into the manual feed slot with the printing surface facing up.
• Pull the paper out completely if you must reload the paper into the manual feed slot.
• Do not put more than one sheet of paper in the manual feed slot at one time, as it may cause a jam.
• Make sure the paper is straight and in the correct position in the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.
5. Send your print job to the machine.
Change your print preferences in the Print screen before sending the print job from your computer.
6. After the printed page comes out from the back of the machine, load the next sheet of paper in the manual feed slot. Repeat for each page that you want to print.
7. Close the back cover (the face up output tray) until it locks in the closed position.
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Related Information
• Load and Print Paper in the Manual Feed Slot
19
Home > Paper Handling > Load Paper > Load and Print Paper in the Manual Feed Slot > Load and Print on
Envelopes in the Manual Feed Slot
Load and Print on Envelopes in the Manual Feed Slot
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When you load a different paper size in the tray, you must change the Paper Size setting in the machine or on your computer at the same time.
1. Open the machine's back cover (the face up output tray).
The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot.
2. Pull down the two levers, one on the left side and one on the right side, as shown in the illustration.
3. On the front of the machine, open the manual feed slot cover.
4. Use both hands to slide the manual feed slot paper guides to fit the width of the paper that you are using.
5. Using both hands, put one envelope in the manual feed slot until the front edge touches the paper feed roller. When you feel the machine pull it in, let go.
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• Load the envelope into the manual feed slot with the printing surface facing up.
• Pull the envelope out completely when you reload the envelope into the manual feed slot.
• Do not put more than one envelope in the manual feed slot at one time, as it may cause a jam.
• Make sure the envelope is straight and in the correct position on the manual feed slot. If it is not, the envelope may not be fed correctly, resulting in a skewed printout or a paper jam.
6. Send your print job to the machine.
Change your print preferences in the Print dialog box before sending the print job from your computer.
Settings Options for Envelopes
Paper Size Com-10
DL
C5
Monarch
Media Type Envelopes
Env. Thick
Env. Thin
7. After the printed envelope comes out of the machine, put in the next envelope. Repeat for each envelope that you want to print.
8. When you have finished printing, return the two levers you adjusted in the earlier step back to their original positions.
9. Close the back cover (the face up output tray) until it locks in the closed position.
Related Information
• Load and Print Paper in the Manual Feed Slot
21
Home > Paper Handling > Paper Settings

Paper Settings

• Change the Paper Size and Paper Type
• Change the Check Paper Size Setting
22
Home > Paper Handling > Paper Settings > Change the Paper Size and Paper Type

Change the Paper Size and Paper Type

When you change the size and type of the paper you load in the tray, you must change the Paper Size and Paper Type settings on the LCD at the same time.
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to display the [Tray Setting] option, and then press OK.
3. Press a or b to display the [Paper Type] option, and then press OK.
4. Press a or b to select the paper type you want, and then press OK.
5. Press a or b to display the [Paper Size] option, and then press OK.
6. Press a or b to select the paper size you want, and then press Go.
Related Information
• Paper Settings
23
Home > Paper Handling > Paper Settings > Change the Check Paper Size Setting

Change the Check Paper Size Setting

When you turn on your machine's Check Size setting, the machine displays a message when you remove a paper tray, asking if you changed the paper size and paper type.
The default setting is On.
1. Press a or b to display the [General Setup] option, and then press OK.
2. Press a or b to select the [Tray Setting] option, and then press OK.
3. Press a or b to select the [Check Size] option, and then press OK.
4. Press a or b to select the [On] or [Off] option, and then press Go.
Related Information
• Paper Settings
24
Home > Paper Handling > Unprintable Area
1
3
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Unprintable Area

The measurements in the table below show maximum unprintable areas from the edges of the most commonly­used paper sizes. The measurements may vary depending on the paper size or settings in the application you are using.
Do not attempt to print into these areas; your output will not reflect anything in these areas.
Usage Document Size Top (1)
Bottom (3)
Print Letter 4.23 mm 4.23 mm
A4 4.23 mm 4.23 mm
Legal 4.23 mm 4.23 mm
Left (2)
Right (4)
Related Information
• Paper Handling
25
Home > Paper Handling > Supported Paper

Supported Paper

When loading custom size paper, specify the width and length using the control panel and the printer driver.
• Specifications of Paper Sizes
• Specifications of Paper Types
• Non-Recommended Paper Types
• Paper Storage
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