For safe and correct use, be sure to read Safety Information before
using the machine.
Appendix
Troubleshooting
Maintaining the Machine
Configuring the Machine Using Utilities
Configuring the Machine Using the Control
Panel
Sending and Receiving a Fax
Scanning Originals
Copying Originals
Printing Documents
Loading Paper
Guide to the Machine
User Guide
TABLE OF CONTENTS
How to Read This Manual................................................................................................................................. 7
About IP Address............................................................................................................................................8
Differences in Performance/Functions between Different Models.............................................................8
Note to Administrator.....................................................................................................................................9
Important Safety Instructions ...................................................................................................... 12
User Information on Electrical & Electronic Equipment.............................................................................12
Environmental Advice for Users..................................................................................................................12
Note for the Battery and/or Accumulator Symbol (For EU countries only)............................................13
Notes to Users of Facsimile Unit................................................................................................................. 14
Important Safety Instructions .......................................................................................................15
Notes to Users in the State of California....................................................................................................15
ENERGY STAR Program..................................................................................................................................16
1. Guide to the Machine
Guide to Components......................................................................................................................................19
Control Panel................................................................................................................................................21
About Operation Tools.................................................................................................................................... 26
Installing the Driver and Software...................................................................................................................28
PC FAX Driver...............................................................................................................................................28
Configuring the IP Address Settings........................................................................................................... 29
Wireless LAN Setup.....................................................................................................................................31
About Originals............................................................................................................................................49
Placing Originals on the Exposure Glass...................................................................................................51
Placing Originals in the Auto Document Feeder....................................................................................... 52
Printing on Both Sides of Sheets..................................................................................................................55
Canceling a Print Job...................................................................................................................................56
Canceling a Copy....................................................................................................................................... 62
Making Enlarged or Reduced Copies............................................................................................................63
Making Combined/2-sided Copies.............................................................................................................. 65
Specifying Combined and 2-sided Copies............................................................................................... 68
Copying Both Sides of an ID Card onto One Side of Paper........................................................................70
Specifying the ID Card Copy Setting.........................................................................................................70
Copying an ID Card....................................................................................................................................71
Specifying the Scan Settings........................................................................................................................... 73
Scan to E-mail/FTP/Folder.........................................................................................................................83
2
Basic Operation for Scan to USB...............................................................................................................86
Specifying the Scan Settings........................................................................................................................... 88
Specifying the Scanning Size According to the Size of the Original...................................................... 88
Scanning from a Computer............................................................................................................................. 90
Using TWAIN scanner................................................................................................................................ 90
Setting the Date and Time................................................................................................................................98
Registering Fax Destinations Using the Control Panel............................................................................100
Sending a Fax................................................................................................................................................103
Configuring the PC FAX Address Book....................................................................................................117
Editing a Fax Cover Sheet........................................................................................................................ 119
Receiving a Fax..............................................................................................................................................120
Forwarding or Storing Faxes in Memory................................................................................................ 122
Printing Out Faxes Stored in Memory......................................................................................................125
Lists/Reports Related to Fax......................................................................................................................... 126
7. Configuring the Machine Using the Control Panel
Menu Chart.................................................................................................................................................... 129
Copier Features Settings............................................................................................................................... 130
Scanner Features Settings............................................................................................................................. 133
Fax Transmission Features Settings...............................................................................................................135
Fax Features Settings.....................................................................................................................................137
Address Book Settings...................................................................................................................................142
System Settings...............................................................................................................................................143
Printing the Configuration Page................................................................................................................148
Types of Lists/Reports............................................................................................................................... 148
Printer Features Settings.................................................................................................................................150
Using Web Image Monitor...........................................................................................................................163
Displaying Top Page..................................................................................................................................... 164
Changing the Interface Language........................................................................................................... 165
Checking the System Information................................................................................................................. 166
Status Tab...................................................................................................................................................166
Tray Paper Settings Tab............................................................................................................................ 169
Shortcut to Function Tab............................................................................................................................173
Configuring the Fax Received File................................................................................................................175
Configuring the Network Settings................................................................................................................ 176
Network Status Tab...................................................................................................................................176
DNS Tab.................................................................................................................................................... 178
Auto E-mail Notification Tab.................................................................................................................... 179
Configuring the IPsec Settings.......................................................................................................................185
IPsec Global Settings Tab.........................................................................................................................185
IPsec Policy List Tab...................................................................................................................................185
Set Date/Time Tab....................................................................................................................................192
Energy Saver Mode Tab.......................................................................................................................... 193
9. Maintaining the Machine
Replacing the Print Cartridge........................................................................................................................195
Cautions When Cleaning..............................................................................................................................197
Cleaning the Inside of the Machine............................................................................................................. 198
Cleaning the Exposure Glass........................................................................................................................199
Cleaning the Auto Document Feeder...........................................................................................................200
10. Troubleshooting
Common Problems.........................................................................................................................................201
Paper Feed Problems.....................................................................................................................................202
Error and Status Messages on the Screen...................................................................................................217
11. Appendix
Notes About the Toner.................................................................................................................................. 225
Moving and Transporting the Machine....................................................................................................... 226
Where to Inquire....................................................................................................................................... 226
Specifications of the Machine...................................................................................................................... 228
General Function Specifications.............................................................................................................. 228
Printer Function Specifications..................................................................................................................230
Copier Function Specifications.................................................................................................................230
Scanner Function Specifications...............................................................................................................231
Fax Function Specifications...................................................................................................................... 232
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Legal Prohibition
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing
certain items, consult with your legal advisor.
Disclaimer
Contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Two kinds of size notation are employed in this manual.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
7
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
Differences in Performance/Functions between Different Models
The differences in main performance/functions between different models are as follows:
SP 211SU
(mainly
Europe
and Asia)
TypeType 1Type 2Type 3Type 4Type 5Type 6
FaxNot
available
ADFNot
available
PCL driverNot
available
GDI driverAvailableNot
Ethernet Port
(Network)
Not
available
SP
213SNw
Not
available
Available
(Standard)
Available
available
AvailableNot
SP
213SUw
(mainly
Europe
and Asia)
Not
available
Not
available
Available
Not
available
available
SP 211SF
(mainly
Europe
and Asia)
Available
(Standard)
Available
(Standard)
Not
available
AvailableNot
Not
available
213SFNw
Available
(Standard)
Available
(Standard)
AvailableAvailable
available
AvailableNot
SP
SP
213SFw
(mainly
Europe
and Asia)
Available
(Standard)
Available
(Standard)
Not
available
available
Wireless LANNot
available
Scan to
Email/FTP/Folder
Web Image
Monitor
8
Not
available
Not
available
Available
Available
Available
Available
Available
Available
Not
available
Not
available
Not
available
AvailableAvailable
AvailableAvailable
AvailableAvailable
SP 211SU
(mainly
Europe
and Asia)
SP
213SNw
SP
213SUw
(mainly
Europe
and Asia)
SP 211SF
(mainly
Europe
and Asia)
SP
213SFNw
SP
213SFw
(mainly
Europe
and Asia)
Toner
Management
(Toner Level
AvailableAvailable
Available*1Available*1Available
*1
Available
Indication)
Paperless FAX
Depending on the [Toner End Option] setting, the toner management (toner level indication) function may not
*1
be available. For [Toner End Option], see page 143 "System Settings".
"Paperless FAX" refers to the function that allows you to store faxes in memory and print only the ones you
*2
want, thus saving paper. "Paperless FAX" refers to [Reception File Processing] and [Notify Forward Status]
that can be specified using the machine's control panel and [Fax Received File Processing] that can be
specified using Web Image Monitor. For details, see page 137 "Fax Features Settings" and see page 169
"Configuring the System Settings".
*2
Not
available
Not
available
Not
available
Not
available
AvailableAvailable
Note to Administrator
Password
Certain configurations of this machine can be password-protected to prevent unauthorized modifications
by others. We strongly recommend you to create your own password immediately.
The following are the operations that can be password-protected:
• Configuring the [Address Book], [Network Settings], or [Admin. Tools] menu using the control
panel
You can access these menus without a password by factory default.
The setting for creating a password can be found in [Admin. Tools].
• Configuring the [System Settings], [Quick Dial Destination], [Scan Destination], [Fax Speed Dial
Destination], [Fax Received File], [Network Settings], [IPsec Settings], or [Administrator Tools]
menu using Web Image Monitor
By default, the access to the machine via Web Image Monitor is not password-protected.
The setting for configuring the password can be found in [Administrator Settings].
9
• For details about creating passwords, see page 157 "Administrator Settings" or page 190
"Configuring the Administrator Settings".
10
Model-Specific Information
DCT065
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27, -29
• 220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
11
Important Safety Instructions
User Information on Electrical & Electronic Equipment
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
Environmental Advice for Users
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User’s Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print
12
on 64g/m2 paper, which contains less raw materials and represents a significant resource
reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces
the size of printed documents so that fewer sheets are used. We recommend that this feature is
enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with
local regulations.
For details about the return program, please refer to the Web page below or consult your service
person.
https://www.ricoh-return.com/
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
Products that comply with the Energy Star requirement are always energy efficient.
Note for the Battery and/or Accumulator Symbol (For EU countries only)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
13
Notes to Users of Facsimile Unit
Declaration of Conformity
Notice to Users in EEA Countries
This product complies with the essential requirements and provisions of Directive 1999/5/EC of
the European Parliament and of the Council of 9 March 1999 on radio equipment and
telecommunications terminal equipment and the mutual recognition of their conformity.
Notice to Users Accessing Analog PSTN in EEA Countries
This product is designed to be able to access analog PSTN in all EEA countries. Local PSTN
compatibility is dependent on software switch settings. Please contact your service representative if
relocating this product to another country. In the event of problems, please contact your service
representative in the first instance.
The CE Declaration of Conformity is available by accessing the URL:
http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable.
14
Important Safety Instructions
Notes to Users in the State of California
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
15
ENERGY STAR Program
ENERGY STAR® Program Requirements for Imaging Equipment
The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction
devices. Energy Star standards and logos are internationally uniform.
This machine is equipped with the following Energy Saver modes: Energy Saver mode 1 and Energy
Saver mode 2. The machine recovers from Energy Saver mode when it receives a print job, prints a
received fax, or when any key is pressed.
Energy Saver mode 1
This machine automatically enters Energy Saver mode 1 about 30 seconds after the last operation
is completed.
Energy Saver mode 2
This machine automatically enters Energy Saver mode 2 1 minute after the last operation is
completed.
Specifications
*1
*1
39.1 W
10 seconds
Energy Saver mode 1Power Consumption
Default Interval30 seconds
Recovery Time
16
Energy Saver mode 2Power Consumption
Default Interval1 minute
*1
4.3 W
Recovery Time
Recovery time and power consumption may differ depending on the conditions and environment of the
*1
machine.
*1
25 seconds
17
18
1. Guide to the Machine
DCT067
2
8
1
6
3
7
4
5
9
10
11
14
13
12
16
15
17
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and
outlines their functions.
Exterior
• Type 1 and 3 model is not equipped with an Auto Document Feeder (ADF).
• Type 1, 3, 4 and 6 models do not come with an Ethernet port.
• Type 1, 2 and 3 models do not come with a line port or TEL port.
19
1. Exposure Glass
Place originals here sheet by sheet.
2. Control Panel
Contains a screen and keys for machine control. For details, see page 21 "Control Panel".
3. Front Cover
Open this cover to replace consumables or clear a paper jam.
1. Guide to the Machine
4. Stop Fences
Raise this fence to prevent paper from falling off.
5. Bypass Tray
This tray can hold one sheet of plain paper.
6. Tray 1
This tray can hold up to 150 sheets of plain paper.
7. USB Flash Disk Port
Insert a USB flash disk to store scanned files using the Scan to USB function.
8. Power Switch
Use this switch to turn the power on or off.
9. Power Connector
Connect the power cord to the machine here. Insert the other end of the cable into a nearby wall outlet.
10. Auto Document Feeder (Exposure Glass Cover)
The ADF is integrated with the exposure glass cover. Open this cover to place documents on the exposure
glass.
11. Input Tray for the ADF
Place stacks of originals here. They will feed in automatically. This tray can hold up to 15 sheets of plain
paper.
12. ADF Cover
Open this cover to remove originals jammed in the ADF.
13. Rear Cover
Open this cover to deliver sheets face up or remove jammed paper.
14. Line and TEL Port
• Upper port: Port for external telephone connection.
• Lower port: G3 (analog) line Interface port for telephone line connection.
15. USB Port
Use this port to connect the machine to a computer using a USB cable.
16. Ethernet Port
Use this port to connect the machine to a network using a network cable.
17. Tray Cover
Attach this cover when you extend the tray.
20
DCT064
1
1 2 3 4 5
6 7 8 9
DCT890
Guide to Components
Interior
1. Print Cartridge
A replacement consumable that is required to make prints on paper. For details about replacing the cartridge,
see page 195 "Replacing the Print Cartridge".
Control Panel
On the Right
1. Screen
Displays current status and messages.
2. Scroll Keys
Press these keys to move the cursor in each direction.
21
4 5 6 7 8
123
DCT892
1. Guide to the Machine
3. Number Keys
Use to enter numerical values when specifying settings such as fax numbers and copy quantities, or enter
letters when specifying names.
4. [User Tools] key
Press to display the menu for configuring the machine's system settings.
5. [Clear/Stop] key
Use this key to cancel or stop a print job, document copying, scanning, fax transmission/reception, and other
actions in progress.
6. Selection keys
Press the key that corresponds to an item shown on the bottom line of the screen to select it.
7. [Escape] key
Press to cancel the last operation or exit to the previous level of the menu tree.
8. [OK] Key
Use this key to confirm settings and specified values, or move to the next menu level.
9. [Start] key
Use this key to start fax transmission/reception, scan, or copy.
On the Left
• Depending on the model, the position of the keys may differ.
Type 1, Type 2, Type 3
22
Guide to Components
1. [Image Quality] key
Press to select the image quality for the current job.
• Copier mode: select Text, Photo, or Mixed.
• Scanner mode: select the resolution.
2. [Shortcut to Func.] key
Press to enter ID card copy mode for the current job.
If you do not use the ID card copy mode frequently, configure [Shortcut to Function] in [Admin. Tools] to make
this key available for displaying scan file destinations. For [Shortcut to Function], see page 157 "Administrator
Settings".
3. [Copy] key (Type 2, Type 3 only)
Use this key to switch the machine to copier mode.
4. Power Indicator
This indicator lights up blue when the machine is turned on.
5. Alert Indicator
This indicator lights continuously in red when the machine runs out of paper or consumables or if another error
occurs.
6. [Wi-Fi] key (Type 2, Type 3 only)
To switch to wireless LAN, press this key.
Press this key to display the menu for manually configuring the settings in Infrastructure or Ad-Hoc mode
selected in [Wi-Fi Key]. By holding down the key, you can display the menu for configuring the WPS using the
PIN code or in PBC mode. This key cannot be used if [Wi-Fi Enable] is set to [Disable].
7. [Density] key
Press to adjust image density for the current job.
• Copier mode: select from 5 levels of density.
• Scanner mode: select from 5 levels of density.
8. [Scanner] key (Type 2, Type 3 only)
Use this key to switch the machine to scanner mode.
23
91011121314
12345678
DCT891
1. Guide to the Machine
Type 4, Type 5, Type 6
1. One Touch buttons
Press to select a scan or fax Quick Dial destination.
2. [Pause/Redial] key
• Pause
Press to insert a pause in a fax number. The pause is indicated by "P".
• Redial
Press to display the last used scan or fax destination.
3. [On Hook Dial] key
Press to use on-hook dialing to check the destination's status when sending a fax.
4. [Address Book] key
Press to select a scan or fax destination from the Address Book.
5. [Image Quality] key
Press to select the image quality for the current job.
• Copier mode: select Text, Photo, or Mixed.
• Scanner mode: select the resolution.
• Fax mode: select Standard, Detail, or Photo.
6. [Shortcut to Func.] key
Press to enter ID card copy mode for the current job.
If you do not use the ID card copy mode frequently, configure [Shortcut to Function] in [Admin. Tools] to make
this key available for sending faxes immediately or displaying scan file destinations. For [Shortcut to Function],
see page 157 "Administrator Settings".
7. [Facsimile] key
Use this key to switch the machine to fax mode.
24
Guide to Components
8. [Copy] key
Use this key to switch the machine to copier mode.
9. Power Indicator
This indicator lights up blue when the machine is turned on.
10. Alert Indicator
This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do
not match the settings specified by the driver, or when other errors occur. It flashes slowly when the machine is
running out of toner.
11. [Shift] key
Press to switch between Quick Dial numbers 1 to 4 and 5 to 8 when specifying a scan or fax destination using
the One Touch buttons.
12. [Wi-Fi] key (Type 5, Type 6 only)
To switch to wireless LAN, press this key.
Press this key to display the menu for manually configuring the settings in Infrastructure or Ad-Hoc mode
selected in [Wi-Fi Key]. By holding down the key, you can display the menu for configuring the WPS using the
PIN code or in PBC mode. This key cannot be used if [Wi-Fi Enable] is set to [Disable].
13. [Density] key
Press to adjust image density for the current job.
• Copier mode: select from 5 levels of density.
• Scanner mode: select from 5 levels of density.
• Fax mode: select from 3 levels of density.
14. [Scanner] key (Type 5, Type 6 only)
Use this key to switch the machine to scanner mode.
25
1. Guide to the Machine
About Operation Tools
This section explains the operation tools of this machine.
• Depending on the model, Web Image Monitor may not be available. For details about modelspecific differences, see page 8 "Differences in Performance/Functions between Different Models".
Control Panel
The control panel contains a screen and keys for controlling the machine. Using the control panel,
you can configure the machine's various settings. For details about how to use the control panel,
see page 127 "Configuring the Machine Using the Control Panel".
Web Image Monitor
You can check the machine's status and configure its settings by accessing the machine via Web
Image Monitor. For details about how to use Web Image Monitor, see page 163 "Using Web
Image Monitor".
26
Initial Setup
Initial Setup
When you turn this machine on for the first time, you must set the following items. Select each setting
using the [ ], [ ], or number keys, and then press the [OK] key.
Display language
The selected language here is used for displaying messages, etc.
Country
User fax number
User name
Date/Time
*3
The selected country is used for configuring the settings related to fax transmissions with
appropriate default values for the country of use.
*1
The registered number is used as the fax number of the machine. The user fax number can contain
0 to 9, spaces, and "+".
*1
The name entered here is used as the name of the fax sender.
The time and date entered here are used for the machine's internal clock.
*2 *3
Area
By selecting the area in which the machine is being used, you can narrow down the choice of
display language and other settings.
This setting is only available with Type 4, 5 and 6 models.
*1
This setting is only available with Type 1, 2 and 3 models.
*2
This setting may not be available depending on the region in which the machine is being used.
*3
27
1. Guide to the Machine
Installing the Driver and Software
Network Quick Install
1. Turn on the power of the computer.
2. Insert the CD-ROM into the CD-ROM drive.
3. Select a language and product for the interface, and then click [OK].
4. Click [Network Quick Install].
5. Read the entire license agreement carefully. If you accept its terms, click [I accept the
agreement.], and then click [Next >].
6. Select [Add a new printer], and then click [Next>].
7. Select the printer detection method, and then click [Next>].
To search for printers automatically, select [Search for printers automatically].
To search for a printer by its IP address, select [Search for printers by specified IP Address].
To select a port or specify a new port, select [Select a port or specify a new port]. If a dialog box
for selecting the port type appears, it is recommended to select the standard TCP/IP port.
8. Follow the instructions in the installation wizard.
PC FAX Driver
1. Turn on the power of the computer.
2. Insert the CD-ROM into the CD-ROM drive.
3. Select a language and product for the interface, and then click [OK].
4. Click [PC FAX Driver].
5. Read the entire license agreement carefully. If you accept its terms, click [I accept the
agreement.], and then click [Next >].
6. Select the same port as the one selected in the printer driver.
7. Follow the instructions in the installation wizard.
28
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