Randell RAN FRA-2, RAN SCA-2, RAN SCA-3, RAN SCA-4, RAN SCA-5 Service Manual

OPERATORS MANUAL

This manual provides information on Installation, operating, maintenance, trouble shooting & replacement parts for

RANSERVE

MOBILE SYSTEMS

SERVING LINES

NOTIFY CARRIER OF DAMAGE AT ONCE.

It is the responsibility of the consignee to inspect the container upon receipt of same and to determine the possibility of any damage, including concealed damage. Randell suggests that if you are suspicious of damage to make a notation on the delivery receipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.

Information contained in this document is known to be current and accurate at the time of printing/creation. Unified Brands recommends referencing

our product line websites, unifiedbrands.net, for the most updated product information and specifications.

1055 Mendell Davis Drive

Jackson, MS 39272 888-994-7636, fax [phone] randell.com

P/N OMANUAL_MS-2/27/07

Table of Contents

page 2 ......................................................................................................	Congratulations
page 3 .........................................................................................	Factory Correspondence
page 3 .........................................................................................	Serial Number Location
pages 4-5 ..................................................................................	Randell Limited Warranty
page 6 ..................................................................................	Frequently Asked Questions
page 7 .................................................................................	Section 1 Refrigerated Units
pages 7-10 ...........................................................................................	Unit Specifications
pages 11-12. .............................................................................................	Unit Installation
page 13 .....................................................................................................	Unit Operation
page 13-14 ...............................................................................	Preventative Maintenance
page 15 ...................................................................................................	Troubleshooting
page 16 ................................................................................................	Replacement Parts
page 17 ....................................................................................	Section 2 Hot Food Units
page 17-18 ..........................................................................................	Unit Specifications
page 19 ...................................................................................................	Unit Installation
page 20 .....................................................................................................	Unit Operation
page 20 ....................................................................................	Preventative Maintenance
page 21 ...................................................................................................	Troubleshooting
page 22 ................................................................................................	Replacement Parts
page 23 ..............................................................................	Section 3 Serving Equipment
page 23 ...............................................................................................	Unit Specifications
page 24 .............................................................................................................	Unit Parts

Congratulations on your recent purchase of Randell food service equipment, and welcome to the growing family of satisfied Randell customers.

Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages of product design to successive steps in fabrication and assembly, rigid standards of excellence are maintained by our staff of designers, engineers, and skilled employees.

Only the finest heavy-duty materials and parts are used in the production of

Randell brand equipment. This means that each unit, given proper maintenance, will provide years of trouble free service to its owner.

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In addition, all Randell food service equipment is backed by some of the best warranties in the food service industry and by our professional staff of service technicians.

Retain this manual for future reference.

NOTICE: Due to a continuous program of product improvement, Randell Manufacturing reserves the right to make changes in design and specifications without prior notice.

NOTICE: Please read the entire manual carefully before installation.

If certain recommended procedures are not followed, warranty claims will be denied.

MODEL NUMBER

SERIAL NUMBER

INSTALLATION DATE

MODEL NUMBER

SERIAL NUMBER

INSTALLATION DATE

MODEL NUMBER

SERIAL NUMBER

INSTALLATION DATE

	888-994-7636	Randell Manufacturing Service
		and Parts Hotline

Randell Manufacturing

Serial Number Location For RanServe Equipment

1.The serial number tag on Randell refrigerated equipment is located in the mechanical housing.

2.The serial number tag on Randell hot food and silverware stand are located on the far left front side of the unit.

3.The serial number tag on Randell cashier stands and cold pans are located on the far left side.

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Warranty Policies

PARTS WARRANTY

LABOR COVERAGE

FIVE YEAR EXTENDED COMPRESSOR WARRANTY

Randell warrants all component parts of manufactured new equipment to be free of defects in material or workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a period of one year from the date of shipment from any Randell factory, assembly plant or warehouse facility.

NOTE: Warranties are effective from date of shipment, with a thirty day window to allow for shipment, installation and set up. In the event equipment was shipped to a site other than the final installation site, Randell will warranty for a period of three months following installation, with proof of starting date, up to a maximum of eighteen months from date of purchase.

Component part warranty does not cover glass breakage or gasket replacement. Randell covers all shipping cost related to component part warranty sent at regular ground rates (UPS, USPS). Freight or postage incurred for any express or specialty methods of shipping are responsibility of the customer.

In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship within the first ninety days, Randell agrees to pay reasonable labor incurred. During the first ninety days work authorizations are not required for in warranty repairs. However, repair times are limited to certain flex rate schedules and hours will be deducted from service invoices if they exceed allowed times without prior approval and a work authorization number. Warranties are effective from date of shipment, with a 30 day window to allow for shipment, installation and setup. Where equipment is shipped to any site other than final installation Randell will honor the labor warranty for a period of ninety days following installation with proof of starting date, up to a maximum of nine months from date of purchase. Travel time is limited to one hour each direction or two hours per invoice. Any travel time exceeding two hours will be the responsibility of

the customer.

NOTE: Temperature adjustments are not covered under warranty, due to the wide range of ambient conditions.

United States Installations only

Randell will pay for the replacement compressor only. Freight, labor, refrigerant, handling and all other miscellaneous charges are the responsibility of the customer. Randell will fulfill its warranty obligation by using one of the four methods provided below, which will be selected by the Randell in-house service technician:

1. Provide reimbursement to servicing customer for the cost of the locally obtained replacement compressor in exchange for the return of the defective compressor returned to Randell freight prepaid. Randell does limit the amount of reimbursement allowed and does require a copy of the local supply house bill for replacement compressor.

Customer should not pay servicing agent up front for compressor.

2.Provide repair at the manufacturing facility by requiring that the defective unit be sent back to Randell freight prepaid. Perform repair at the expense of Randell and ship the item back to job location freight collect.

3.Furnish a replacement compressor freight collect in exchange for the return of the defective compressor sent back freight prepaid.

4.Furnish complete condensing unit or replacement package freight collect in exchange for the return of the defective compressor sent back freight prepaid. (decisions based on whether or not to send complete condensing unit will be made by Randell in-house

service technician)

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Warranty Policies (continued)

EXPORT WARRANTY

FREIGHT DAMAGE

GASKET COVERAGE

Our export warranties will cover all non electrical parts for the period of one year from the date of shipment to be free of defects in material or workmanship. Electrical parts are also covered if ordered and operated on 60 Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the first 90 days from shipment only. Service labor is covered for the first 90 days with authorization from factory prior to service. Warranty is automatically 60 days from ship date. Inbound costs on any factory supplied items would be the responsibility of the customer. Adherence to recommended equipment maintenance procedures, according to the owners manual provided with each unit, is required for this warranty to remain in effect, and can have a substantial effect on extending the service life of your equipment. Equipment abuse voids and warranty. Extended warranties are not available for parts labor or compressors on units shipped outside the United States.

Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not considered warranty, and is not covered under warranty guidelines.

Any freight damage incurred during shipping needs to have a freight claim filed by the receiver with the shipping carrier (note all damages on freight bill at time of delivery).

Randell does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject to daily wear and tear and are the responsibility of the owner of the equipment. Because of the unlimited number of customer related circumstances that can cause gasket failure all gasket replacement issues are considered non-warranty. Randell recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and warm water. With proper care Randell gaskets can last up to two years, at which time we recommend replacement of all gaskets on the equipment for the best possible performance.

NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY

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Frequently Asked Questions:

1.Do you offer 14 G SS Models? ANSWER: Yes

2.Is it possible to plug in one unit to run my entire line?

ANSWER: Yes, we offer an electrical distribution system vs a duct system. With the Randell Electrical Distribution System (EDS), you can bank several units together so a common electrical connection point is possible.

3. Are the Randell casters non-skid type? ANSWER: Yes,

5. Why is my unit leaking all over the floor?

ANSWER: Your units drain valve is open and needs to be shut.

6. Why is there tape on my brand new units casters?

ANSWER: At the factory the tape is applied to the casters to protect them. Please remove any tape that you see on your casters.

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SECTION 1 Randell Refrigerated Equipment

UNIT SPECIFICATIONS FOR: THE RANDELL FRA RanServe SERIES

RANFG FRA SHOWN

FRA SERIES

				Storage		Gallon
Model	L	D	H	Cu. Ft.		Capacity	H.P.	Volts	Amps	NEMA	Ship Wt.
RAN FRA-1	24"	27"	35"	1.8		6	1/3	115/60/1	6.3	5-15P	200
RAN FRA-2	36"	27"	35"	3.6		12	1/3	115/60/1	6.3	5-15P	230
RANFG FRA-1	26"	30"	35"	-		-	-	-	-	5-15P	200
RANFG FRA-2	36"	30"	35"	-		-	-	-	-	5-15P	230

*14G models available with 14Gauge SS tops

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UNIT SPECIFICATIONS FOR: THE RANDELL SCA SERIES

RANFG SCA SHOWN

RAN SCA SERIES

12" x 20" Pan

Coldpan

Model

L

D

H

Capacity

Interior Dimensions

HP

Volts

Amps

NEMA

Ship Wt.

RAN SCA-2

30"

35"

2

26 1/4" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

250

36"

RAN SCA-3

48"

30"

35"

3

39 1/8" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

300

RAN SCA-4

60"

30"

35"

4

52 1/16" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

350

RAN SCA-5

72"

30"

35"

5

64 15/16" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

400

RAN SCA-6

84"

30"

35"

6

77 7/8" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

400

Open Base

RAN SCA-2S

36"

30"

35"

2

28 1/8" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

275

RAN SCA-3S

48"

30"

35"

3

39 1/8" x 21" x 8 3/4"

1/4

115/60/1

5

5-15P

325

RAN SCA-4S

60"

30"

35"

4

52 1/16" x 21 7/8" x 8 3/4"

1/4

115/60/1

5

5-15P

375

RAN SCA-5S

72"

30"

35"

5

64 15/16" x 21 7/8" x 8 3/4"

1/4

115/60/1

5

5-15P

425

COMMON DATA FOR SCA SERIES (INCLUDES THE STANDARD SCA SERIES AND THE “S” STORGAE BASE SERIES)

RANFG SCA-2

36"

30"

35"

2

26 1/4" x 21" x 8 3/4"

1/4

115V

5

5-15P

230

RANFG SCA-3

48"

30"

35"

3

39 1/8" x 21" x 8 3/4"

1/4

115V

5

5-15P

300

RANFG SCA-4(S)

60.25"

30"

35"

4

52 1/16" x 21" x 8 3/4"

1/4

115V

5

5-15P

350

RANFG SCA-5(S)

72"

30"

35"

5

64 15/16" x 21" x 8 3/4"

1/4

115V

5

5-15P

400

RANFG SCA-6(S)

86"

30"

35"

6

77 7/8" x 21" x 8 3/4"

1/4

115V

5

5-15P

450

STORAGE SHELF INFORMATION FOR SCA “S” SERIES

2 & 3 pan not abailable with storage shelf (too small)

Model

L(A)

W(B)

H(C)

Ship Wt

RANFG SCA-4S

60.25"

25.5"

14.5"

375

RANFG SCA-5S

72"

37.5"

14.5"

425

RANFG SCA-6S

86"

51.5"

14.5"

475

Amp loads may change when adding incandescent light options.

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888-994-7636

*14G models available with 14Gauge SS tops