OPERATOR’S MANUAL
This manual provides information on installation, operating, maintenance, troubleshooting & replacement parts for
PANERA BREAD
8268NM-PANERA
NOTIFY CARIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the container upon receipt of same and to determine the possibility of any damage, including concealed damage. Unified Brands suggests that if you are suspicious of damage to make a notation on the delivery receipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.
525 SOUTH COLDWATER ROAD • WEIDMAN, MI 48893
888-994-7636 • FAX 888-864-7636 • UNIFIEDBRANDS.NET
1/28/2014 PP MNL1103
Table of Contents
page 2………………………………….…………Congratulations page 4……………………………………Parts & Service Hotline page 4………………………………...…Serial Number Location page 5-8……………………………….Randell Limited Warranty page 9…………………………………………Unit Specifications page 10.…………………………………….........Unit Installation page 11-15....……………………………………...Unit Operation page 16-17……………………………..Preventive Maintenance page 18…...…………………………………..Electrical Diagram page 19……………………………………..……Troubleshooting page 20-24…………………………….………...Exploded Views page 25-26……………………………...Replacement Parts List
Congratulations on your recent purchase of Randell food service equipment, and welcome to the growing family of satisfied Unified Brands customers.
Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages of product design to successive steps in fabrication and assembly, rigid standards of excellence are maintained by out staff of designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of Randell brand equipment. This means that each unit, given proper maintenance will provide years of trouble free service to its owner.
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In addition, all Randell food service equipment is backed by some of the best warranties in the food service industry and by our professional staff of service technicians.
Retain this manual for future reference.
NOTICE: Due to a continuous program of product improvement, Randell reserves the right to make changes in design and specifications without prior notice.
NOTICE: Please read the entire manual carefully before installation. If certain recommended procedures are not followed, warranty claims will be denied.
MODEL NUMBER _________________________
SERIAL NUMBER _________________________
INSTALLATION DATE _____________________
The serial number is located behind the hinged vented door of the compressor machine compartment.
800-621-8560
Randell Service and Parts
Hotline
4800-621-8560
Warranty Policies
Unified Brands believes strongly in the products it builds and backs them with the best warranty in the industry. Standard with every unit is the peace of mind that this unit has been thoroughly engineered, properly tested and manufactured to excruciating tolerances, by a manufacturer with over 30 years of industry presence. On top of that front end commitment, Unified Brands has a dedicated staff of certified technicians that monitor our own technical service hotline at 1-800-621- 8560 to assist you with any questions or concerns that may arise after delivery of your new Randell equipment.
PARTS WARRANTY
1.Two year parts replacement of any and all parts that are found defective in material or workmanship. Unified Brands warrants all component parts of manufactured new equipment to be free of defects in material or workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a period of two years from the date of shipment from any Randell factory, assembly plant or warehouse facility.
NOTE: warranties are effective from date of shipment, with a thirty day window to allow for shipment, installation and set-up. In the event equipment was shipped to a site other than the final installation site, Unified Brands will warranty for a period of three months following installation, with proof of starting date, up to a maximum of fifteen months from the date of purchase.
2. Free ground freight of customer specified location for all in warranty parts within continental U.S. Component part warranty does not cover glass breakage or gasket replacement. Unified Brands covers all shipping cost related to component part warranty sent at regular ground rates (UPS, USPS).
Freight or postage incurred for any express or specialty methods of shipping are the responsibility of the customer.
LABOR COVERAGE
In the unlikely event a Randell brand unit fails due to defects in materials or workmanship within the first two years, Unified Brands agrees to pay the contracted labor rate performed by an Authorized Service Agent (ASA). Any warranty work performed by a non-ASA will not be honored by Unified Brands. Please consult Randell Technical Support for a complete listing of ASAs. A complete listing of ASAs may also be found on the Randell page of our web site at www.unifiedbrands.net . Warranties are effective from date of shipment, with a thirty day window to allow for shipment, installation and setup. Where equipment is shipped to any site other than final installation, Unified Brands will honor the labor warranty for a period of two years following installation with proof of starting date, up to a maximum of six months from date of purchase.
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Temperature adjustments are not covered under warranty, due to the wide range of ambient conditions.
To inquire if the equipment is within warranty, call our Field Service Department at: 1-800-621-8560.
5 YEAR COMPRESSOR WARRANTY
1.Provide reimbursement to an ASA for the cost of locally obtained replacement compressor in exchange for the return of the defective compressor sent back freight prepaid. Note: Unified Brands does limit amount of reimbursement allowed and does require bill from local supply house where compressor was obtained (customer should not pay servicing agent up front for compressor).
2.Provide repair at the manufacturing facility by requiring that the defective unit be sent back to Unified Brands freight prepaid. Perform repair at the expense of Unified Brands and ship the item back to the customer freight collect.
3.Furnish complete condensing unit freight collect in exchange for the return of the defective compressor sent back freight prepaid. (Decisions on whether or not to send complete condensing units will be made by Randell’s in-house service technician).
NOTE: Panera Bread receives a standard 2 year labor warranty and 5 year compressor warranty as standard for the models listed within this manual. Export units do not qualify for this warranty.
EXCLUSIVE DRAWER CARTRIDGE WARRANTY
The patented Randell drawer cartridges are covered by a 3 year parts and labor warranty. This warranty covers any malfunction with the drawer system as the result of workmanship or failed components. Gaskets are not covered under the warranty as gaskets are a maintenance item.
WHEN EXPORT WARRANTIES APPLY (outside US and Canada)
1.Unified Brands covers all non-electrical components under the same guidelines as our standard domestic policy.
2.All electrical components operated on 60 cycle power are covered under our standard domestic policy.
3.All electrical components operated on 50 cycle power are covered for 90 days from shipment only.
4.Extended warranty options are not available from the factory.
ITEMS NOT COVERED UNDER WARRANTY
1.Maintenance type of repairs such as condenser cleaning, temperature adjustments, clogged drains and unit leveling.
2.Unified Brands does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject to daily wear and tear and are the responsibility of the owner of the equipment. Because of the unlimited number of customer related circumstances that can cause gasket failure all gasket replacement issues are considered nonwarranty. Unified Brands recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and warm water. With proper care Randell gaskets can last up to two years, at which time we recommend replacement of all gaskets on the equipment for the best possible performance.
6800-621-8560
NOTICE: FOOD LOSS IS NOT COVERED UNDER WARRANTY
3.Repairs caused by abuse such as broken glass, freight damage, or scratches and dents.
4.Electrical component failure due to water damage from cleaning procedures.
QUOTATIONS
Verbal quotations are provided for customer convenience only and are considered invalid in the absence of a written quotation. Written quotations from Unified Brands are valid for 30 days from quote date unless otherwise specified. Unified Brands assumes no liability for dealer quotations to endusers.
SANITATION REQUIREMENTS
Certain areas require specific annotation requirements other than N.S.F. & U.L. standards. Unified Brands must be advised of these specifications before fabrication of equipment. In these special circumstances, a revised quotation may be required to cover additional costs. Failure to notify Unified Brands before fabrication holds the dealer accountable for all additional charges.
SHIPPING & DELIVERY
Unified Brands will attempt to comply with any shipping, routing or carrier request designated by dealer, but reserves the right to ship merchandise via any responsible carrier at the time equipment is ready for shipment. Unified Brands will not be held responsible for any carrier rate differences; rate differences are entirely between the carrier and purchaser. Point of shipping shall be determined by Unified Brands (Weidman, MI/Jackson, MS). At dealer’s request, Unified Brands will endeavor whenever practical to meet dealer’s request. Freight charges to be collect unless otherwise noted.
DAMAGES
All crating conforms to general motor carrier specifications. To avoid concealed damage, we recommend inspection of every carton upon receipt. In the event the item shows rough handling or visible damage to minimize liability, a full inspection is necessary upon arrival. Appearance of damage will require removing the crate in the presence of the driver. A notation must be placed on the freight bill and signed for by the truck driver at the time of delivery. Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not considered under warranty, and is not covered under warranty guidelines. Any freight damage incurred during shipping needs to have a freight claim filed by the receiver with the shipping carrier. Consignee is responsible for filing of freight claims when a clear delivery receipt is signed. Claims for damages must be filed immediately (within 10 days) by the consignee with the freight carrier and all cartons and merchandise must be retained for inspection.
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RETURNED GOODS
Authorization for return must first be obtained from Unified Brands before returning any merchandise. Any returned goods shipment lacking the return authorization number will be refused, all additional freight costs to be borne by the returning party. Returned equipment must be shipped in original carton, freight prepaid and received in good conditions. Any returned merchandise is subject to a minimum handling charge (consult factory for rate).
INSTALLATION
Equipment installation is the responsibility of the dealer and/or their customer. Unified Brands requires all equipment to be professionally installed.
PENALTY CLAUSES
Dealer penalty clauses, on their purchase order or contractually agreed to between the dealer and their clients are not binding on Unified Brands. Unified Brands does not accept orders subject to penalty clauses. This agreement supersedes any such clauses in dealer purchase orders.
*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1.Herein called Randell.
2.NET means list price less discount, warranty, labor policy, freight, Randell delivery and other miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
8800-621-8560
Unit Specifications
Model |
L |
D |
H |
Work |
Drawers |
H.P. |
Volts |
Amps |
NEMA |
Pan |
Ship |
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Hgt. |
capacity |
Wt. |
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2 - 12” x |
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8268NM-PANERA |
72" |
34" |
48" |
34.5" |
4 (2 sets |
1/3 |
115 |
9 |
5-15P |
20” x 6” |
492 |
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of 2) |
(per |
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drawer) |
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