Randell Manufacturing, Inc.
This manual provides information on installation, operating, maintenance, troubleshooting & replacement parts for
PIZZA HUT
MAKETABLE E
NOTIFY CARRIER OF DAMAGE AT ONCE.
It is the responsibility of the consignee to inspect the container upon receipt of same and to determine the possibility of any damage, including concealed damage. Randell suggests that if you are suspicious of damage to make a notation on the delivery receipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.
520 S. Coldwater Road Weidman, Ml 48893-9683
Phone 1-800-621-8560 Fax 1-800-634-5369 www.randell.com
TABLE OF CONTENTS
Page 2…………………………………………………………………………………Congratulations Page 3………………………………………………………………………..Factory Correspondence Page 4……………………………………………………………………………..Serial No. Location Page 5……………………………………………………………………………...Unit Specifications Page 6……………………………………………………………………...Randell Limited Warranty Page 9………………………………………………………………………………...Unit Installation Page 12………………………………………………………………………………...Unit Operation Page 15……………………………………………………………………..Preventative Maintenance Page 16……………………………………………………………………………….Troubleshooting Page 18……………………………………………………………………………..ReplacementParts
Congratulations on your recent purchase of Randell food service equipment, and welcome to the growing family of satisfied Randell customers.
Our reputation for superior products is the result of consistent quality craftsmanship. From the earliest stages of product design, to successive steps in fabrication and assembly, rigid standards of excellence are maintained by our staff of designers, engineers, and skilled employees.
Only the finest heavy-duty materials and parts are used in the production of Randell brand equipment. This means that each unit, given proper maintenance, will provide years of trouble free service to its owner.
In addition, all Randell food service equipment is backed by one of the best warranties in the food service industry and by our professional staff of service technicians.
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Retain this manual for future reference.
Notice: Due to a continuous program of product improvement, Randell Manufacturing reserves the right to make changes in design and specifications without prior notice.
Notice: Please read the entire manual carefully before installation. If certain recommended procedures are not followed, warranty claims will be denied.
Model Number:
Serial Number:
Installation Date:
Randell Manufacturing Service and Parts
Hot Line 1-800-621-8560
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Randell Manufacturing
Serial Number Location
For
Pizza Hut E Table
This is a sample of a serial number tag.
The serial number tag is located inside the refrigerated base on the far left side
and on the back wall.
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PH120E/89326 Specifications
HP |
Refrigerant |
Compressor Brand & |
Volts |
Actual |
NEMA |
BTU |
Rail |
Base |
|
Type & |
Model |
hertz |
Amps |
Plug |
Load |
Load |
Load |
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Amount of |
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phase |
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Charge |
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(at 86 System Load) |
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3/4 |
R404A/260Z |
Copeland |
120/60/1 |
12 |
5-20P |
3890 |
1749 |
1360 |
|
|
FJAF-A074-CAA-201 |
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3/4 |
R404A/26oz |
Copeland |
220/50/1 |
7 |
Hardwire |
3890 |
1749 |
1360 |
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FJAF-A074-CAA-201 |
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Length |
Height* |
Depth** |
Number |
Shipping Weight |
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of doors |
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|
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|
|
|
120" |
50.5" |
33" |
4 |
901LBS. |
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*Depth of unit without nosing is 35"
**Height of unit with ticket minder is 73"
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Randell Manufacturing, Inc.
Warranty Policies
Parts Warranty
Randell warrants all component parts of manufactured new equipment to be free of defects in material or workmanship, and that the equipment meets or exceeds reasonable industry standards of performance for a period of one year from the date of shipment from any Randell factory, assembly plant or warehouse facility.
Note: Warranties are effective from date of shipment, with a thirty day window to allow for shipment, installation and set up. In the event equipment was shipped to a site other than the final installation site, Randell will warranty for a period of three months following installation, with proof of starting date, up to a maximum of eighteen months from date of purchase.
Component parts warranty does not cover glass breakage or gasket replacement. Randell covers all shipping cost related to component part warranty sent at regular ground rates (UPS, USPS). Freight or postage incurred for any express or specialty methods of shipping are the responsibility of the customer.
Labor Coverage
In the unlikely event a Randell manufactured unit fails due to defects in materials or workmanship within the first ninety days, Randell agrees to pay reasonable labor incurred. During the first ninety days work authorizations are not required for in warranty repairs. However, repair times are limited to certain flex rate schedules and hours will be deducted from service invoices if they exceed allowed times without prior approval and a work authorization number. Warranties are effective from date of shipment, with a 30 day window to allow for shipment, installation and setup. Where equipment is shipped to any site other than final installation Randell will honor the labor warranty for a period of ninety days following installation with proof of starting date, up to a maximum of nine months from date of purchase. Travel time is limited to one hour each direction or two hours per invoice. Any travel time exceeding two hours will be the responsibility of the customer.
Temperature adjustments are not covered under warranty, due to the wide range of ambient conditions.
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Five Year Extended Compressor Warranty
United States installations only:
Randell will pay for the replacement compressor only. Freight, labor, refrigerant, handling and all other miscellaneous charges are the responsibility of the customer. Randell will fulfill its warranty obligation by using one of the four methods provided below, which will be selected by the Randell in house service technician:
1.Provide reimbursement to servicing customer for the cost of the locally obtained replacement compressor in exchange for the return of the defective compressor returned to Randell freight prepaid. Randell does limit the amount of reimbursement allowed and does require a copy of the local supply house bill for replacement compressor.
Customer should not pay servicing agent up front for compressor.
2.Provide repair at the manufacturing facility by requiring that the defective unit be sent back to Randell freight prepaid. Perform repair at the expense of Randell and ship the item back to job location freight collect.
3.Furnish a replacement compressor freight collect in exchange for the return of the defective compressor sent back freight prepaid.
4.Furnish complete condensing unit or replacement package freight collect in exchange for the return of the defective compressor sent back freight prepaid, (decisions based on whether or not to send complete condensing unit will be made by Randell in-house service technician).
Export Warranty
Our export warranties will cover all non electrical parts for the period of one year from the date of shipment to be free of defects on material and workmanship. Electrical parts are also covered if ordered and operated on 60 Hz. Electrical components, ordered and operated on 50 Hz, are warranted for the first 90 days from shipment only. Service labor is covered for the first 90 days with authorization from factory prior to service. Warranty is automatically initiated 60 days from ship date. Inbound costs on any factory supplied items would be the responsibility of the customer. Adherence to recommended equipment maintenance procedures, according to the owners manual provided with each unit, is required for this warranty to remain in effect, and can have a substantial effect on extending the service life of your equipment. Equipment abuse voids any warranty. Extended warranties are not available for parts, labor or compressors on units shipped outside the United States.
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Freight Damage
Any and all freight damage that occurs to a Randell piece of equipment as a result of carrier handling is not considered warranty, and is not covered under warranty guidelines. Any freight damage incurred during shipping needs to have a freight claim filed by the receiver with the shipping carrier (note all damages on freight bill at time of delivery). Internal or concealed damage may fall under Randell's responsibility dependent upon the circumstances surrounding each specific incident and are at the discretion of the Randell in-house service technician.
Gasket Coverage
Randell does not cover gaskets under warranty. Gaskets are a maintenance type component that are subject to daily wear and tear and are the responsibility of the owner of the equipment. Because of the unlimited number of customer related circumstances that can cause gasket failure all gasket replacement issues are considered non-warranty. Randell recommends thorough cleaning of gaskets on a weekly basis with a mild dish soap and warm water. With proper care Randell gaskets can last up to two years, at which time we recommend replacement of all gaskets on the equipment for the best possible performance.
Notice: FOOD LOSS IS NOT COVERED UNDER WARRANTY
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