Quorion QTOUCH PC Manual

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User Manual

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.

The QUORION QTouchPC is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail/scanning or hospitality system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. It is exactly this versatility and quality that has made us successful among our multinational customers.

It is therefore with great pride that we look forward to continuing our close collaboration with our customers.

Your QUORION Team

Index
1. General information.................................................................................		5
1.1	Technical data .......................................................................................................................	5
1.2 Components of QTouchPC...................................................................................................		6
1.3	Interfaces ...............................................................................................................................	6
1.4 Operating modes...................................................................................................................		7
1.5	Names of Keys and Their Function......................................................................................	8
2. Getting Started.......................................................................................		10
3. Sign in and Register ..............................................................................		10
3.1	Sign in a Clerk/Sales Person ..............................................................................................	10
3.2	Register a Department ........................................................................................................	11
3.3	Register Pre-Programmed PLU’s .......................................................................................	11
3.4	Enter a New Price ................................................................................................................	11
3.5	Create a PLU during the Sale .............................................................................................	12
3.6	Multiplication/Division ........................................................................................................	13
3.7	Holding a Sale .....................................................................................................................	14
3.8	Tendering in Local Currency..............................................................................................	14
3.9	Tendering in Foreign Currency ..........................................................................................	15
3.10 Receipt On/Off and Receipt Copy ....................................................................................		15
3.11 Time and Date....................................................................................................................		15
3.12 No Sale / Open Drawer ......................................................................................................		15
4. Corrections ............................................................................................		16
4.1	Clearing of Inputs and Error Messages .............................................................................	16
4.2	Error correction...................................................................................................................	16
4.3	Void 16
4.4	Refund..................................................................................................................................	17
4.5	Transaction Refund.............................................................................................................	17
4.6	Transaction Cancel .............................................................................................................	18
4.7	Tender Correction ...............................................................................................................	18
5. Discounts, RA and PO...........................................................................		18
5.1	Percentage Discount/Surcharge ........................................................................................	18
5.2 Amount Discount/Surcharge ..............................................................................................		19
5.3	Received on Account / Paid Out ........................................................................................	19
6. Using Shift Levels..................................................................................		20
6.1	PLU/Department Shift .........................................................................................................	20
6.2	Price Shift ............................................................................................................................	20
6.3	Tax Shift...............................................................................................................................	20
6.4	Keyboard Levels .................................................................................................................	21
7. Balance Functions (Tables) ..................................................................		21
7.1 Open and Close a Balance .................................................................................................		21
7.2	Print the Invoice ..................................................................................................................	22
7.3	Transfer Balance .................................................................................................................	22
7.4	Splitting a Balance ..............................................................................................................	23
7.5	Balance Clerk Transfer .......................................................................................................	23
7.6	Modifiers and Condiments .................................................................................................	24

8. Reports ...................................................................................................		24
8.1	System Reports...................................................................................................................	25
8.2	User Reports........................................................................................................................	25
8.3	Electronic Journal ...............................................................................................................	26
8.3.1 Text Format.....................................................................................................................		26
8.3.2 Binary Format .................................................................................................................		27

9. Programming .........................................................................................		27
9.1 Programming of Date and Time .........................................................................................		27
9.2 Easy Programming..............................................................................................................		28
9.3 Program Version and Test Routines..................................................................................		28
10. Training Mode ......................................................................................		29
11. Instructions for Use .............................................................................		29
11.1	Touch Screen ....................................................................................................................	29
11.2	Shutdown the System .......................................................................................................	29
11.2	Power Supply and Interfaces ...........................................................................................	29
11.3	Cleaning.............................................................................................................................	29
11.4	Service and Maintenance..................................................................................................	30
12. Information on the Electromagnetic Compatibility and Safety.........		30

IMPORTANT!

Finger Touch Screen!

Use only your finger to operate this Touch Screen nothing else!

1. General information

1.1 Technical data

1 GHz VIA C7 CPU, passive cooling or 2 GHz VIA Ester CPU, active cooling

512 MB DDR2 SDRAM 533 MHz (upgradable to 1 GB)

VIA S3 Unichrome Pro integrated graphics with 64 MB shared memory

80 GB 2.5“ SATA hard disk (upgradable)

Case cooling with 2 temperature controlled fans (“super silent”)

Standard human interface:

15“ TFT display (1024x768) with touch screen

Interfaces:

3 external serial ports (COM1, COM3, COM4)

2 external USB 2.0 ports

PS2 mouse connector

PS2 keyboard connector

10/100 Ethernet LAN

secondary display connector VGA

3 audio connectors

Power supply

12V 8.33A DC external power supply

Optional devices

internal graphical VFD customer display 140x16 dots (2 lines à 20 characters with 5x7 font, currently: Noritake GU140X16J; internal connected to COM2, 38400 8N1, hardware flow control; available now)

internal clerk keylock (available in the future)

internal cash drawer connections (available in the future)

additional internal USB connectors (available in the future)

internal powered serial port (available in the future)

1.2 Components of QTouchPC

Clerk key lock (optional)

Power LED

Customer display (optional)

Interfaces

Touch Screen

Main switch

1.3 Interfaces

The QTouchPC include many different interfaces to connect several external devices. Beside the well-known serial RS232-interfaces the QTouchPC also supports modern PC interfaces like USB or Ethernet. So it has ports for typical cash register peripheral devices such as kitchen printer, scanner, display, card reader, modem as well as new powerful interfaces for fast data transmission and easy networking.

Please note that all interfaces have to be programmed before connecting any external devices.If you have any questions about the programming, please ask your local QUORION dealer.

1.4 Operating modes

The operating modes control the operation of your system. There are 5 different modes for various functions. You switch between corresponding modes with the touch key at the upper right side of the touch screen, alternating R – X – Z – M – P.

Mode	Display	Function

R	– REG –	Registration	– all sales operations and registrations

X	– – X – –	X-Report	– viewing and printing of all reports without clearing

Z	– – Z – –	Z- Report	– viewing and printing of all reports with clearing

M	– MGR –	Manager	– all sales operations and registrations
			– all functions with manager authority
			– easy programming

P	– – P – –	Programming – programming of all functions

1.5 Names of Keys and Their Function

Key label Key name

Key function

0	9	Numeric Keys	- used for entering numbers
		Receipt Feed	- advances the receipt paper
RECEIPT		Receipt Feed	- advances the receipt paper
		Journal Feed	- advances the journal paper
JOURNAL		Journal Feed	- advances the journal paper
CLEAR		Clear	- clears incorrect entries and stops the error alarm
		Clear	- clears incorrect entries and stops the error alarm
EC		Error Correction	- deletes the last registration
VOID		Void	- voids a previously entered transaction
		Void	- voids a previously entered transaction
X		Multiplication / Time	- multiplication / division
X		Multiplication / Time	- time display
			- time display
Clerk		Clerk	- used to enter a preset clerk ID numeric code no.
#		Clerk	- used to enter a preset clerk ID numeric code no.
PLU		PLU Price Entry	- used to manually change a preset PLU price
enter		PLU Price Entry	- used to manually change a preset PLU price
PLU		PLU	- used to access preset PLU items
		PLU	- used to access preset PLU items
1		Department	- used to enter items to the respective departments
		Department	- used to enter items to the respective departments
RA		Received on Account	- used to record payments to the drawer
PO		Paid Out	- used to record payments out from the drawer
+ %		Percent Plus	- used to add percentage values to the total
- %		Percent Minus	- used to deduct percentage values from the total
( - )		Coupon Key	- used to deduct fixed amounts from the total
#		No Sale	- prints a reference number / opens the cash drawer
NS		No Sale	- prints a reference number / opens the cash drawer
			8

Key Label Key Name

Key Function

SUB		Sub Total	- calculates sub total
TOTAL		Sub Total	- prints out receipt copy if no receipt opened
			- prints out receipt copy if no receipt opened
CASH		Cash Payment	- used to tender payments in cash
CASH
Check		Check Payment	- used to tender payments in check
		Check Payment	- used to tender payments in check
Card		Card Payment	- used to tender payments in card
Card
Shift		Shift Key	- shift department key levels
		Shift Key	- shift PLU key levels
			- shift PLU key levels
FCE		Foreign Currency	- calculate amounts in foreign currency
		Exchange	- calculate amounts in foreign currency
		Exchange
Hold		Receipt Hold	- temporarily holds a sale to be recalled later
		Receipt Hold	- temporarily holds a sale to be recalled later
Receipt		Receipt On/Off	- receipt printer can be switched on or off
on/off		Receipt On/Off	- receipt printer can be switched on or off
		Scroll Cursor	- used to scroll the display selection by one line
CURSOR	CURSOR	Scroll Cursor	- used to scroll the display selection by one line
CURSOR	CURSOR
		Scroll Page	- used to scroll the display selection by one page
PAGE	PAGE	Scroll Page	- used to scroll the display selection by one page
Table		Table Number	- used to open or close a table
#		Table Number	- used to open or close a table
Table		Table Split	- separates single articles of a table
split		Table Split	- separates single articles of a table
Table		Table Transfer	- transfers an existing table to another table
trans.		Table Transfer	- transfers an existing table to another table
Print		Print Invoice	- closes table and prints invoice
invoice		Print Invoice	- closes table and prints invoice
Guest		Print Guest Invoice	- closes table and prints invoice including endorsement
invoice		Print Guest Invoice	message
			message
Modi		Modifier	- prepares instructions for a particular article
#		Modifier	- prepares instructions for a particular article

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