Quorion CR 1200, CR 1240 Manual

User Manual

Electronic Cash Register

CR 1200 series

...designed to Succeed

Dear valued customer!

On behalf of our proud company we wish to welcome you to the QUORION family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfaction.

The QUORION cash register is fully customizable and yet simple to operate. Users can easily adapt it to any type of retail or scanning system. Moreover, our dynamic software generates a compatible environment for a wide array of peripheral devices. It is exactly this versatility and quality that has made us successful among our multinational customers.

It is therefore with great pride that we look forward to continuing our close collaboration with our customers.

Sincerely,

Your QUORION Team

2

Index

Introduction........................................................................................................................		6
Specifications ....................................................................................................................		7
1. Keyboard ........................................................................................................................		8
1.1	Keyboard Layout ......................................................................................................	8
1.2	Names of Keys and their Function .........................................................................	9
1.3	Control Lock and Control Lock Keys ...................................................................	11
2. Basic Sales Functions.................................................................................................		12
2.1	Signing on a Clerk..................................................................................................	12
2.2	Making a Sale Using an Open Department ..........................................................	13
2.3	Making a Sale Using a Preset Dept./PLU..............................................................	13
2.3.1 Creating a PLU during a Sale..........................................................................		14
2.4	Ringing up Multiple items in a Sale ......................................................................	15
2.5	Tendering a Sale.....................................................................................................	16
3. Voiding and Negative Transactions ...........................................................................		16
3.1	Clearing a Numeric Entry ......................................................................................	16
3.2	Correcting the Last Entry ......................................................................................	17
3.3	Voiding Items during a Sale ..................................................................................	17
3.4	Refunding Items outside of a Sale........................................................................	18
3.5	Giving Discounts during a Sale ............................................................................	19
3.6	Cancellation of a Sale ............................................................................................	21
3.7	Voiding a Complete Sale .......................................................................................	21
4. Advanced Sales Functions .........................................................................................		21
4.1	Department Shifts ..................................................................................................	21
4.2	PLU Price Shifts .....................................................................................................	21
4.3	Foreign Currency Function ...................................................................................	22
4.4	Holding a cash Sale ...............................................................................................	23
4.5	Receipt On/Off & Duplicate Receipt......................................................................	23
4.6	Time and Date Functions.......................................................................................	23
4.7	No Sale Function ....................................................................................................	23
4.8	Pay-Out and Received on Account.......................................................................	24
4.9	Split Tendering Function .......................................................................................	24
4.10 Preset Price Override Function...........................................................................		25
5. Hospitality Functions ..................................................................................................		25
5.1 Assigning a Waiter .................................................................................................		25
	3

5.2	Opening a New/Existing Table	..............................................................................		25
5.3	Printing the Bill and Closing off the Table ...........................................................			26
6. Advanced Table Functions .........................................................................................				27
6.1	Voiding an Item in a Table .....................................................................................			27
6.2	Transferring Tables................................................................................................			28
6.3	Splitting a Table......................................................................................................			28
6.4	Using Condiments..................................................................................................			29
6.5 Additional Balance Functions ...............................................................................				31
7. Programming the Cash Register ................................................................................				33
7.1	Programming the Date and Time ..........................................................................			33
7.2	Easy Programming.................................................................................................			33
7.3	Programming Files.................................................................................................			34
7.4	Scanning .................................................................................................................			36
7.5	Programming Network Features ...........................................................................			38
7.5.1 Activating the Network....................................................................................				38
7.6	Training Mode.........................................................................................................			38
8. System Reports ...........................................................................................................				38
8.1	User Report.............................................................................................................			39
8.2	Types of System Reports ......................................................................................			40
8.3	Printing the Electronic Journal .............................................................................			40
9. Installing the Cash Register........................................................................................				41
9.1	Dot Matrix Printer ...................................................................................................			41
9.1.1 Installing of Paper Rolls..................................................................................				41
9.1.2 Installing and Replacing of Ribbon Cassette ................................................				42
9.2	Thermal printer .......................................................................................................			42
9.2.1 Paper Insertion.................................................................................................				43
10. Accessories and Options..........................................................................................				44
10.1 Ribbon Cassettes .................................................................................................				44
10.2 Option PC Interface..............................................................................................				44
11. Maintenance ...............................................................................................................				44
11.1 Information on the Electromagnetic Compatibility and Safety ........................				44
12. Character Code Charts..............................................................................................				45
13. Peripheral Devices.....................................................................................................				46
13.1 Activation of a Serial Interface RS 232 ...............................................................				46
13.2 Cables ...................................................................................................................				46
13.2.1 PC-Cable.........................................................................................................				46
	4

	13.2.2 Printer-Cable ..................................................................................................	47
14.	Error Messages ..........................................................................................................	47
15.	Test Routines .............................................................................................................	48
16.	Battery operated system CR1200 .............................................................................	50

5

Introduction

This electronic Cash Register is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations for optimum productivity. Here are just a few of the Register’s many valuable features:

∙Up to 100 default departments allow you to categorize merchandise to be sold.

∙Up to 20,000 PLU settings allow for fast, accurate entry of an item and record the items to be sold.

∙Up to 16 clerks.

∙Large front and rear display for easy operator and customer viewing.

∙Automatic tax computation available for 8 different tax rates, including add-on and VAT.

∙Periodic management reports provide up-to-date sales analysis, including mid-day, end- of-day, weekly or monthly totals.

∙Memory protection maintains financial records during power outage.

∙Cash Register displays time and automatically prints date and time on the receipt and transaction records.

∙Training mode available for new users.

∙Programmable keyboard - CUSTOMIZATION to meet your requirements.

∙Up top 6 interfaces and fiscal memory expand the usage of your Cash Register.

In general, the functions of the CR 1200 series are the same. There are model-typical differences concerning printers, displays, and keyboards used.

6

Specifications

- 8 lines a 16 characters

- 57mm Thermo

- Cutter

7

1. Keyboard

1.1 Keyboard Layout

The keyboard consists 128 key locations which are freely programmable by your dealer according to your specific requirements.

	1	2	3	4	5	6	7	8
	A	B	C	D	E	F	G	H
	9	10	11	12	13	14	15	16
	I	J	K	L	M	N	O	P
	17	18	19	20	21	22	23	24
	Q	R	S	T	U	V	W	X
	25	26	27	28	29	30	31	32
	Y	Z	+	-	*		SP	CAPS
	33	34	35	36	37	38	39	40
	41	41	43	44	45	46	47	48
	49	50	51	52	53	54	55	56
	57	58	59	60	61	62	63	64
	65	66	67	68	69	70	71	72
	73	74	75	76	77	78	79	80
			CLERK	PLU	PRICE	TAX
	RECEIPT	JOURNA	#	SHIFT	SHIFT	SHIFT	PAGE	CURSOR
	RECPT	MODI	X	PLU	R/A	P/O
	ON/OF	#		TYPE			PAGE	CURSOR
	F
	REFUN	7	8	9	+ %	– %	( – )	FCE
	D
							SYS
	VOID	4	5	6	PRINT	GUEST	#	CARD
					INVOIC	INVOIC
							NS
	DATE
					E	E
	EC	1	2	3	TABLE	TABLE	SUB	CHECK
					SPLIT	TRANS	TOTAL
	TIME
	CLEAR	0	00	.	TABLE	TABLE	CASH	CASH
					#	#	ENTER	ENTER

Default Layout of the 128’ Keyboard

Note: The keys represented in this manual may appear differently on your keyboard due to programming preferences of the end user or the dealer. The keys are to be considered as a functional representation only.

8

1.2 Names of Keys and their Function

Key Label	Key Name	Function

0	9	Numeric Keys	- used for entering numbers
	...
		Receipt Feed Key	- advances the receipt paper
	RECEIPT
		Journal Feed Key	- advances the journal paper
	JOURNAL
	Clear	Clear Key	- clears incorrect entries before registration and stops
			the error alarm
	EC	Error Correct Key	- deletes the last registration immediately after
			registration
	Void	Void Key	- voids a previously entered transaction before
			finalization
	X	Multiplication/Time	- used for multiplication and displaying of the time
		Key
	Clerk	Clerk Sign-On Key	- used to enter a preset clerk ID numeric code no.
	PLU	PLU Price Entry Key	- used to manually change a preset PLU price
	Enter
	PLU	Price-Look-Up Key	- used to access preset PLU items
	1	Department Keys	- used to enter single or multiple items into the
			respective departments
	RA	Received-On-	- records payments received by cash, check or credit
		Account	cards
	PO	Paid-Out Key	- used to record all cash paid out from the drawer
	+ %	Percent Plus-Key	- used to add preset or manually entered percentage
			to an item or sub total
	- %	Percent Minus-Key	- used to deduct a preset or manually entered
			percentage from an item or sub total
	( - )	Minus or Coupon	- used to deduct a preset or manually entered
		Key	amount
	#	No Sale Key	- used to print a reference code number or to open
	NS		the cash drawer
	Sub	Sub Total Key	- displays the sub total during operations & prints 2nd
	Total		receipt
			9

	Cash		Cash Key	- used for finalization of all registrations and
				transactions in cash
	Check		Check Key	- used to tender payments made by check
	Card		Card Key	- used to tender payments made by card
	Dept		Department Shift Key	- used to shift the levels of direct keys
	Shift			(e.g. 1st	level: dep. 1...25, 2nd level: dep. 26...50)
	FCE		Foreign Currency	- calculate amounts in foreign currency
			Exchange
	Hold		Hold Key	- temporarily holds a sale, can be recalled later on
	Recpt		Receipt On/Off Key	- receipt printer can be switched on or off
	On/Off
			Scroll Keys	- used for scrolling on the display to make a selection
	CURSOR	CURSOR
			Page Up/Down Keys	- used for paging up or down on the display
	PAGE	PAGE
	Table		Table # Key	- used to open or close a table / tab
	#
	Table		Table Split	- separate single articles of a table to the invoice
	Split
	Table		Table Transfer	- transfers an existing table to another table
	Trans
	Print		Print Invoice	- close table and print invoice
	Invoice
	Guest		Guest Invoice	- close table and print invoice including endorsement
	Invoice			message
	Modi		Modifier Key	- preparation instructions for a particular article
	#

Note: The keys above represent the default configuration. Actual keys may vary depending upon your customized keyboard layout (See Programming Manual).

10

1.3 Control Lock and Control Lock Keys

The control lock controls the operation of your Cash Register. It has six different positions for various operation modes. Each of the keys provide access to specific modes.

Control Lock

The following keys are provided:

OP	- Operator key for modes:			L - R - X
OW	- Manager key for modes:			L - R - X - Z - M
OWP - Owner Program key for modes: L - R - X - Z - M - P
Key Pos.		Display		Mode/Function
L			- Lock Mode – turns off the Cash Register and disables all
				operations. All data is maintained in the memory.
R		SALE MODE	- Registration – Transaction Mode - used for all
		17 - 04 - 36		registrations and transactions (see Registration).
X		REPORT X	- Read Mode – used to print daily sales information reports
				at any time without clearing the totals (see Reports).
Z		REPORT Z	- Reset Mode – used to read daily and periodic sales
				information with clearing of totals.
M		Manager	- Manager options are opened, which are closed in other
				modes. Opens functions that have been programmed to
				be accessed by the manager only.
P		Programming	- Program Mode - used for programming of system function
				flags, DEPT, PLU, Logo, names and change of keyboard
				layout.

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2. Basic Sales Functions

2.1 Signing on a Clerk

A clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift. The report will then show the total sales amount that each clerk registered.

The default factory setting is Clerk number 1. The user can change the Clerk in 4 distinct ways, depending upon how the cash register has been programmed.

Option 1:

If a general Clerk Key exists on the keyboard, enter first the clerk number and then press the Clerk Key.

Example: Activate Clerk 5, press 5 followed by the Clerk Key.

5

Clerk

The programmed clerk name will appear on the display.

Option2:

Press the general Clerk Key on the keyboard. Depending on how many character lines the display has, the clerk names will be listed. Scroll down until the appropriate name has been found and press the Clerk Key again to confirm the selection.

Option3:

You can also program the specific Clerk Key on the keyboard. Simply press the correct Clerk Key to activate that person.

Option4: A Clerk can also sign on by inserting the specific clerk key in the control lock.

Note: It is possible to enforce a compulsory clerk for each transaction. This simply means that the users have to identify themselves before every transaction.

12

2.2 Making a Sale Using an Open Department

An open department refers to a department with an undetermined selling price. Items which have not been programmed are categorized into such departments. The salesperson determines the price during registration.

Example: To enter a price of $2 for department 3, press the unit price including the cents, followed by the department key.

2

0

0

3	1	Department 3	2,00
	---------------------------------
	1	Total	2,00
	Cash		2,00

2.3 Making a Sale Using a Preset Dept./PLU

If a price has already been programmed in the cash register for a specific department or PLU, simply press the key. To ring up PLU’s which do not appear on the keyboard, press the PLU number followed by the PLU Key. If a PLU has a barcode programmed to it, then the Barcode number becomes the PLU Number.

1 PLU 241 5,00

----------------------------------

1 Total

5,00

Example: To ring up PLU 241, press the PLU number followed by the PLU Key.

Cash 5,00

2

4

1

PLU

13

2.3.1 Creating a PLU during a Sale

Occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the Subtotal Key to confirm or the Cancel Key to exit the prompt. Once confirmed the cash register will ask you for the price. Upon entry of the price, press the Subtotal Key again to confirm. Then, enter the department that the PLU is linked to, press Subtotal to confirm. If the cash register has been programmed to allow for new PLU name programming during registration, you will be presented with the chance to enter a name for the PLU you are creating. Alternatively, the PLU will inherit the name of the department that it is linked to.

Subtotal again once you are finished. The cash register will thereafter store the new PLU for future transactions.

Example: Creation of PLU 123, Cola, with a price of $1.50, linked to Department 3 with PLU programming active.

1

2

3

PLU

…then the display will prompt you to create, if PLU is not programmed.

Sub

Total

Enter the price...

1

5

0

Sub

Total

3

Sub

Total

Enter the Department to be linked to...

C

O

L

A

Sub

Total

And finally the PLU name

Note: The name of the PLU has to be entered using the Letter Keys on your Keyboard

14

2.4 Ringing up Multiple items in a Sale

Instead of pressing the same item repeatedly, the salesperson can make use of the Multiplication Key. Enter the quantity first to be rung up, followed then by the Multiplication Key and then the item.

Example: To ring up an open department of $3.50 five times.

5

X

3

1

5

0

Example: To ring up a preset PLU 25 not programmed on the keyboard 3 times.

3	X	2	5	PLU

Example: To ring up a PLU with a barcode 60050779 three times.

3

X

60050779

PLU

Note: the bar code digits must be entered individually with the Number Keys.

15