• Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• Do not store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of
this or any other appliance.
• What to do if you smell gas
- Do not try to light any appliance
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions and
the manufactured home construction and safety standard, Title
24 CFR, Part 3280 or Standard for Installation in Mobile Homes,
CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts:
• installation must be performed by a licensed plumber
or gas fi tter;
• a CO detector shall be installed in the room where the
appliance is installed.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
1
Read this manual before installing or operating this appliance.
Not
for
use
with
solid
fuel.
Ne
doit
pas
entre
utilise
avec
un
combustible
solide).
This
appliance
must
be
installed
in
accordance
with
local
codes,
if
any;
if
not,
follow
ANSI
Z223.1
in
the
USA
or
CAN/CGA
B149
installation
codes.
(Installer
l’appareil
selon
les
codes
ou
reglements
locaux
ou,
en
l’absence
de
tels
reglements,
selon
les
codes
d’installation
CAN/CGA-B149.)
Type
of
Gas
(Sorte
De
Gaz):
NA
TURAL
GAS
MADE
IN
USA
Minimum
Permissible
Gas
Supply
for
Purposes
of
Input
Adjustment.
Approved
Minimum
(De
Gaz)
Acceptable
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Maximum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Minimum
Manifold
Pressure
(Pression)
0.0
in
w.c.
(Po.
Col.
d’eau)
Model:
(Modele):
Serial
(Serie):
ANSI
Z21XX-XXXX · ·
CSA
2.XX-MXX · ·
UL307B
XXXXXXXX
IN
CANADA
ALTITUDE:
0-0000
FT.
0000-0000FT.
MAX.
INPUT
BTUH:
00,000
00,000
MIN.
INPUT
BTUH:
00,000
00,000
ORIFICE
SIZE:
#XXXXX
#XXXXX
XXXXXXXX
Total
Electrical
Requirements:
000Vac,
00Hz.,
less
than
00
Amperes
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Quadra-Fire gas appliance
—an elegant and clean alternative to wood burning
appliances. The Quadra-Fire gas appliance you have
selected is designed to provide the utmost in safety,
reliability, and effi ciency.
As the owner of a new appliance, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all Cautions and
Warnings.
Homeowner Reference Information
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Y our new Quadra-Fire gas appliance will give you years of
durable use and trouble-free enjoyment. Welcome to the
Quadra-Fire family of appliance products!
We recommend that you record the following pertinent
information about your appliance.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on appliance: ____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495,
5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autres brevets americains et etrangers en attente).
Type of Gas
Not
((Ne
Type
Gas and Electric
Information
2
ALTITUDE:
MAX.
MIN.
ORIFICE
Minimum
Approved
Maximum
Maximum
Minimum
Total
for
use
doit
pas
of
Gas
TURAL
Electrical
INPUT
INPUT
SIZE:
The model information regarding your specifi c appliance can be found on
the rating plate usually located in the control area of the appliance.
R
Quadra-Fire, a brand of Hearth & Home Technologies Inc.
1445 North Highway 395, Colville, WA 99114
with
solid
fuel.
entre
utilise
avec
un
combustible
This
appliance
(Sorte
De
Gaz)
GAS
Permissible
Minimum
Pressure
Manifold
Manifold
Requirements:
BTUH:
BTUH:
Gas
(De
(Pression)
Pressure
Pressure
0-0000
00,000
00,000
#XXXXX
in
locaux
the
USA
or
ou,
en
Supply
Gaz)
Acceptable
(Pression)
(Pression)
000Vac,
IN
FT.
0000-0000FT.
00,000
00,000
#XXXXX
must
CAN/CGA
l’absence
for
CANADA
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
3
1
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: QVI30S, QVI35S
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Vented Gas Appliance Heaters
STANDARD: ANSI Z21.88-2000 • CSA2.33-M00 • UL307B
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
NOT INTENDED FOR USE AS A PRIMAR Y HEA T SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
Note: To assure top performance, safety and effi ciency,
inserts must be installed with an approved fl ue liner as per
CAN/CGA B-149 or National Fuel Gas Code ANSI Z223 and
these instructions.
Note: This installation must conform with local codes. In the
absence of local c odes you must comply w ith the National
Fuel Gas Code, ANSI Z223.1 -latest edition in the U.S.A. and
the CAN/CGA B149 Installation Codes in Canada.
C. High Altitude Installations
U.L. Listed gas appliances are tested and approved without requiring changes for elevations from 0 to 2000 feet
in the U.S.A. and Canada.
When installing this appliance at an elevation above
2000 feet, it may be necessary to decrease the input rating by changing the existing burner orifi ce to a smaller
size. Input rate should be reduced by 4% for each 1000
feet above a 2000 foot elevation in the U.S.A., or 10% for
elevations between 2000 and 4500 feet in Canada. If the
heating value of the gas has been reduced, these rules
do not apply. To identify the proper orifi ce size, check
with the local gas utility.
If installing this appliance at an elevation above 4500 feet
(in Canada), check with local authorities.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
D. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750º C, shall be considered
non-combustible materials.
B. BTU Specifi cations
Models
(U.S. or Canada)
US
QVI30S (NG)
QVI35S (NG)
QVI30S (LP)
QVI35S (LP)
4
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
E. Combustible Materials Specifi cation
Maximum
Input
BTU/h
32,00022,000#35
28,80019,800#36
35,50023,500#32
31,95021,150#33
31,00018,000#52
27,90016,200#53
31,00019,000#51
27,90017,100#52
Minimum
Input
BTU/h
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
Orifi ce
Size
(DMS)
Materials made of or surfaced with wood, compressed
paper, plant fi bers, plastics, or other material that can ig-
nite and burn, whether fl ame proofed or not, or whether
plastered or unplastered shall be considered combustible
materials.
F. Electrical Codes
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when it is
installed in locations such as in bathrooms or near sinks.
2
2
Getting Started
A. Design and Installation Considerations
Quadra-Fire direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state and
national codes and regulations.
• Consult insurance carrier, local building, fi re offi cials or
authorities having jurisdiction about restrictions, installation
inspection, and permits.
Quadra-Fire gas inserts are designed for recessed installations into solid fuel masonry or factory built non-combustible
fi replaces that have been installed in accordance with the
National, Provincial, State and local building codes.
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
When planning an appliance installation, it’s necessary to
determine the following information before installing:
• Minimum fi replace size. See Section 3.A.
• Gas supply piping.
• Electrical wiring.
• Finishing details.
• Existing mantel, mantel legs and wall projection locations. See Section 3.C.
• Whether optional accessories—devices such as a fan,
wall switch, or remote control—are desired.
B. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Pliers Hi temp caulking material
Hammer Flat blade screwdriver
Voltmeter Framing square
Gloves Variable speed drill
1/4 Hex drive Safety glasses
Manometer Phillips screwdriver
Tape measure Non-corrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
C. Inspect Appliance and Components
WARNING
Inspect appliance and components for damage.
Damaged parts may impair safe operation.
• Do NOT install damaged components.
• Do NOT install incomplete components.
• Do NOT install substitute components.
Report damaged parts to dealer.
• Carefully remove the appliance and components from
the packaging.
• The vent system components, surrounds and fronts are
shipped in separate packages.
• The fi ber logs may be packaged separately and must
be fi eld installed.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefi t.
WARNING
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modifi cation of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fi re hazard.
WARNING
Keep appliance dry.
• Mold or rust may cause odors.
• Water may damage controls.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
5
3
3
Fireplace Size Requirements
A. Minimum Fireplace Opening
Minimum fi replace opening requirements are shown in
Figure 5.1.
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffi c and away from furniture and draperies.
• The fi rebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory
built fi rebox in order to gain minimum gas insert opening
requirements.
• Any smoke shelves, shields and baffl es may be removed
from the factory built fi rebox if attached with mechanical
fasteners.
• The metal fl oor of the solid fuel fi rebox may be removed to
facilitate the installation of the insert. The appliance may
not be placed directly on the base of the outer wrap, a 1/4
inch airspace must be provided between the insert and
the fl oor of the outer wrap. Use the levelling legs to raise
the insert a minimum of 1/4 inch. The original fi replace
may never be returned to solid fuel in this condition.
The sidewalls and top structure of the fi rebox may not
be altered with the exception of removable baffl es and
dampers.
• Cutting of any sheet metal parts of the fi replace in which
the gas fi replace insert is to be installed is prohibited,
except the fl oor as tested for and as noted above.
NOTE: For actual appliance dimensions refer to Section 15.
B
C
LocationQVI35SQVI30S
A Front Width 33-1/484529-1/4743
B Rear Width 24-1/461620-1/4515
C Depth 13-5/834613-5/8346
* Height22-3/457820-1/4515
* NOTE: If exhaust collar on insert and fi replace damper do not line up, add 4
inches (102mm) to minimum fi replace height for bends in vent pipe.
Figure 3.1 Fireplace Opening
TOP VIEW
A
Minimum Appliance Size
InchesMillimeters InchesMillimeters
6
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
B. Clearances
Fire Risk.
Odor Risk.
• Clearance to combustible material under the
insert is 1/4 inch (0.6 cm).
• Use leveling legs to raise insert minimum
1/4 inch above combustible material or outer
wrap of factory built fi rebox.
Fire Risk.
• Locate and install appliance to all clearance
specifi cations in manual.
WARNING
WARNING
EXHAUST
VENT PIPE
INLET AIR
VENT PIPE
12 in. MAX.
MANTEL
12 in. MIN.
MEASUREMENTS FROM
TOP EDGE OF UNIT
Figure 3.2 Clearances to Mantels or other Combustibles
above Appliance
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
7
4
4
Termination Locations
A. Vent Termination Minimum Clearances
Figure 4.1 specifi es minimum vent heights for various
pitched roofs.
HORIZONTAL
OVERHANG
2 FT.
MIN.
GAS DIRECT VENT
TERMINATION CAP
Roof Pitch H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12 .................................................1.25*
Over 7/12 to 8/12 .................................................1.5*
Over 8/12 to 9/12 .................................................2.0*
Over 9/12 to 10/12 ...............................................2.5*
Over 10/12 to 11/12 .............................................3.25
Over 11/12 to 12/12 .............................................4.0
Over 12/12 to 14/12 .............................................5.0
Over 14/12 to 16/12 .............................................6.0
Over 16/12 to 18/12 .............................................7.0
Over 18/12 to 20/12 .............................................7.5
Over 20/12 to 21/12 .............................................8.0
20 INCHES MIN.
LOWEST
DISCHARGE
OPENING
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
X
12
ROOF PITCH
VERTICAL
WALL
IS X/ 12
* 3 foot minimum in snow regions
Figure 4.1 Minimum height from roof to lowest discharge
opening
WARNING
Fire Risk.
Asphyxiation Risk.
• Terminations MUST meet minimum clearances.
• Exhaust gases are hot.
• Nearby vents may draw fumes into house.
8
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
5
5
Vent Information and Diagrams
A. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
SymbolDescription
V
MIN
V
MIN
Minimum Vertical Run Length 14 ft.
Maximum Vertical Run Length 50 ft.
B. Horizontal Venting
Horizontal venting is NOT allowed.
C. Measuring Standards
Vertical measurements listed in the vent diagram (Figure
5.1) were made using the following standard:
• Vertical terminations are measured to top of chimney.
WARNING
Fire Hazard.
Explosion Risk.
Asphyxiation Risk.
Do NOT connect this gas appliance to a
chimney fl ue serving a separate solid fuel or
gas burning appliance.
• May impair safe operation of this appliance
or other appliances connected to the fl ue.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
CAUTION
ALL vent specifi cations MUST be followed.
• This product is tested and listed to these specifi cations.
• Appliance performance will suffer if specifi cations are not
followed.
TERMINATION CAP
ADAPTOR
EXHAUST VENT PIPE
INSULATION SEAL
Figure 5.1
INLET VENT AIR PIPE
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
9
6
6
Installation Preparation
Prepare the existing solid fuel masonry or factory built
non-combustible fi rebox for installation.
A. Flue Damper
Fully lock the solid fuel fi replace’s fl ue damper in the open
position, OR completely remove it.
B. Chimney
• Ensure chimney is constructed of non-combustible
materials.
• Ensure chimney is clean and in good working order.
• Ensure that all chimney cleanouts fi t properly to prevent
air leakage into chimney.
C. Gas Line
Note: If the factor y built fi replace has no gas acces s hole
provided, an acces s hole of 1 inch (25 mm) diameter o r
less may be drilled through the lower sides or bottom of the
fi rebox in a proper workmanship - like manner. This access
hole must be plugged with non-combustible insulation after
the gas supply line has been installed.
• Install gas line into fi rebox cavity.
• Check local codes and gas line sizing requirements
following NFPA54. See Section 8.
E. Fireplace Conversion Notice
Permanently attach the label with the following warning
to the inside lower back of the fi replace fi rebox into which
the insert is being installed. Silicone may be required to
properly secure the label.
WARNING
Fire Risk.
This fi replace has been converted for use with
a gas fi replace insert only and cannot be used
for burning wood or solid fuels unless all original
parts have been replaced, and the fi replace re-
approved by the authority having jurisdiction.
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualifi ed professionals. Hearth & Home
Technologies recommends that NFI or CSIA certifi ed
professionals, or technicians under the direction of certifi ed professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fi replace
as specifi ed by the professionals.
• Ensure all joints are properly engaged and the chimney
is properly secured.
D. Hearth or Hearth Extension
WARNING
Fire Risk.
A hearth or hearth extension (if present) must
comply with either of the following:
• The solid fuel burning fi replace manufacturer’s
specifi cation.
• Local building codes required by authority
having jurisdiction.
• NFPA 211
F. Remote Control
The receiver for the remotes must be installed BETWEEN
the base pan of the insert and the fi rebox of the wood-
burning fi replace (see photo below).
EXISTING SIDE
REFRACTORY
REMOTE
RECEIVER
UNIT
EXISTING BOTTOM OF
FIREPLACE
10
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
7
7
Installing Vent Pipe and Appliance
A. Venting Components
CAUTION
Sharp Edges
• Wear protective gloves and safety
glasses during installation.
The vertical vent termination system installed on this model
includes:
• One length of 3-inch fl exible vent pipe for combustion
air (included with vent kit). Pipe will be either a 4-foot
or 30-foot section depending on which kit is being used
in the application.
• Flexible vent pipe for exhaust air (included with vent kit).
• One pipe-to-cap adaptor (included with vent kit).
• One vertical termination cap (included with vent kit).
B. Connecting Vent Pipe
Reference instructions in the termination kit.
• Install the 3-inch fl exible vent pipe(s) down through the
chimney.
• Use three screws to secure the exhaust fl exible vent
pipe to the 3 foot section stainless steel fl exible vent pipe
using the factory-installed 3-inch collar in the stainless
steel section of pipe (see Figure 7.1).
• Use 3 screws to attach either a 4 foot or 30 foot section
of inlet air vent to the inlet collar on the collar slide plate
(see Figure 7.1). NOTE: The collar slide plate may be
removed from appliance to aid installation.
• Seal opening between fl ex vent and chimney just above
insert. Non-combustible, unfaced fi berglass insulation
may be used for this purpose.
EXHAUST
AIR
VENT PIPE
TERMINATION
CAP
INLET AIR STARTING COLLAR
LOCKING TAB
STARTING COLLAR BRACKET
EXHAUST STARTING COLLAR
INLET AIR
VENT PIPE
INLET AIR STARTING COLLAR
Figure 7.1
STARTING COLLAR BRACKET
EXHAUST STARTING COLLAR
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
11
CUT AND BEND
FLASHING AS NEEDED
TO FIT CHIMNEY
SEALANT
ADHESIVE
WARNING
Fire Risk.
Only an approved Hearth & Home Technologies
surround may be used to cover integral grills on
solid fuel burning fi replaces.
• No other components such as shrouds, sheetmetal plates, etc., may be used to seal off vents.
WARNING
Failure to position the parts in accordance with these diagrams
or failure to use only parts specifi cally approved with this
appliance may result in property damage or personal injury.
Figure 7.2
• T rim chimney top plate to minimize excess overhang or
bend over fl ue tile (see Figure 7.2).
• Place 3/8 inch bead of 300º F silicone on fl ue tile top.
C. Placing, Securing and Leveling the
Appliance
• Install insert (without surround attached) into existing
fi replace while pulling collar slide plate forward.
• Install gas line into hole provided on insert side.
• If applicable install remote control wires into insert side
(see Section 6, F.).
• Secure collar slide plate to appliance by placing locking
handle into position with locking tabs (see Figure 7.1)
and secure with #8 screw.
• Level the appliance from side to side and front to back. If
necessary , use the leveling legs included with the manual
bag to set each corner of the base.
• Position any excess fl exible vent pipe back up into
chimney without sagging. Twist and push flex vent
together to shorten.
• Non-combustible, unfaced fi berglass insulation may be
installed between the back of the decorative surround
and the face of the existing fi replace surround to which
the insert is being installed. This insulation is not required,
but can assist in the prevention of infi ltration of cold air
and odors from the chimney.
• Push insert so that surround becomes tight against face
of fi replace.
WARNING
Explosion Risk.
Combustion Fume Risk.
• Connect vent sections per installation instructions.
• Connect exhaust vent pipe ONL Y to exhaust starting collar
and termination cap center collar.
• Connect inlet air vent ONLY to inlet air collar on appliance
and either the termination cap inlet air collar OR terminate
within chimney.
• Do NOT allow vent to sag below connection point to
appliance.
12
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
D. Installing Adaptor and Termination Cap
For installation of termination cap see minimum vent
heights for various pitched roofs (see Figure 7.2) .
To install adaptor see Figure 7.3.
HORIZONTAL
OVERHANG
CAUTION
Sharp Edges
• Wear protective gloves and safety
glasses during installation.
Damper Flashing Kit (Optional)
2 FT.
MIN.
GAS DIRECT VENT
TERMINATION CAP
Roof Pitch H (Min.) Ft.
Flat to 6/12....................1.0*
Over 6/12 to 7/12 ........1.25*
Over 7/12 to 8/12 ..........1.5*
Over 8/12 to 9/12 ..........2.0*
Over 9/12 to 10/12 ........2.5*
Over 10/12 to 11/12 .....3.25
20 INCHES MIN.
LOWEST
DISCHARGE
OPENING
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
X
12
ROOF PITCH
IS X/ 12
VERTICAL
WALL
Roof Pitch H (Min.) Ft.
Over 11/12 to 12/12 .......4.0
Over 12/12 to 14/12 .......5.0
Over 14/12 to 16/12 .......6.0
Over 16/12 to 18/12 .......7.0
Over 18/12 to 20/12 .......7.5
Over 20/12 to 21/12 .......8.0
* 3 foot minimum in snow regions
Figure 7.2 Minimum Height from Roof to Lowest Discharge
Opening
For use with LINK-DV4-30B Liner Kit.
Note: Damper may have to be removed to use this kit.
• Run fl ex liners through 3” holes in damper fl ashing.
• Attach damper fl ashing to fi rebox roof with self tapping
screws included in kit.
CLASS A PIPE
Figure 7.3
To help eliminate cold air drafts, it may be necessary to place noncombustible insulation around the fl ues as they go though the damper.
Masonry
EXHAUST
VENT PIPE
Figure 7.4
AIR
LINK-DV30B
Installation
TERMINATION
CAP
ÍORÎ
INLET AIR
VENT PIPE
LINK-DV4-30B
Installation
WARNING:
DO NOT BLOCK
THIS PIPE END!
Note: Untwist
the pipe while
extending it, to
achieve full 30’
length.
Note: The LINK-DV4-30B
system REQUIRES this insulation.
Factory Built
Wood Burning
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
Remove 18 inch x 18 inch fl ashing on cap by removing
3 screws. Connect both the LINK-ZC-ADPB to Class
A Pipe and the termination cap to the LINK-ZC-ADPB
with the self tapping screws provided.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
13
8
8
Gas Information
A. Fuel Conversions
Before making gas connections ensure that appliance being installed is compatible with the available gas type.
Any natural or propane gas conversions necessary to
meet the appliance and locality needs must be made by
a qualifi ed technician using Hearth & Home Technologies
specifi ed and approved parts.
B. Gas Pressures
Proper input pressures are required for optimum appliance performance. Gas line sizing requirements need to
be made following NFPA54.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
C. Gas Connection
Note: Have the gas supply line installed in accordanc e
with local building codes, if any. If not, follow ANSI
223.1. Installation should be done by a qualifi ed installer
approved and/or licensed as required by the locality. (In
the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter).
NOTE: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-of f valve and
fl exible gas connector are connected to the 1/2 inch (13 mm)
control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
Refer to Reference Section 15 for location of gas line
access in appliance.
NOTE: Gas line may be run from either side of the appliance
provided the hole in the outer wrap does NOT exceed 2-1/2
inches in diameter and does not penetrate the fi rebox.
WARNING
WARNING
Verify inlet pressures.
• High pressure may cause overfi re condition.
• Low pressure may cause explosion.
• Verify minimum pressures when other
household gas appliances are operating.
Install regulator upstream of valve if line
pressure is greater than 1/2 psig.
Pressure requirements for appliance are shown in the
table below. Minimum pressures must be met when other
household gas appliances are operating.
PressureNatural GasPropane
Minimum inlet pressure
Maximum inlet gas pressure
Manifold pressure
5.0 inches
w.c.
14.0 inches
w.c.
3.5 inches
w.c.
11.0 inches
w.c.
14.0 inches
w.c.
10.0 inches
w.c.
Gas Leak Risk
• Support control when attaching pipe to
prevent bending gas line.
NOTE: The gap bet ween supply piping and gas access
hole may be caulked with high temperature caulk or stuffed
with non-combustible, unfaced insulation to pre ven t cold air
infi ltration.
• Ensure that gas line does not come in contact with outer
wrap of appliance. Follow local codes.
• Incoming gas line should be piped into the valve
compartment and connected to the 1/2 inch connection
on the manual shutoff valve.
• Check all fi ttings and connections of appliance which
may have loosened during shipping.
14
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
WARNING
Fire or Explosion Hazard
• Gas buildup during line purge may ignite.
• Purge should be performed by qualifi ed technician.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as
sparks or open fl ames.
• A small amount of air will be in the gas supply lines.
When fi rst lighting appliance it will take a short time for
air to purge from lines. When purging is complete the
appliance will light and operate normally.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fi ttings and connections.
• Do not use open fl ame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available,
non-corrosive leak check solution. Be sure
to rinse off all leak check solution following
testing.
Fittings and connections may have loosened
during shipping and handling.
HIGH AL TITUDE INST ALLATIONS
U.L. Listed gas appliances are tested and approved without
requiring changes for elevations from 0 to 2000 feet in the
U.S.A. and Canada.
When installing this appliance at an elevation above 2000 feet,
it may be necessary to decrease the input rating by changing
the existing burner orifi ce to a smaller size. Input rate should
be reduced by 4% for each 1000 feet above a 2000 foot
elevation in the U.S.A., or 10% for elevations between 2000
and 4500 feet in Canada. If the heating value of the gas has
been reduced, these rules do not apply . T o identify the proper
orifi ce size, check with the local gas utility.
If installing this appliance at an elevation above 4500 feet (in
Canada), check with local authorities.
WARNING
Fire hazard.
Do NOT change the valve settings.
• This valve has been preset at the factory.
• Changing valve settings may result in fi re
hazard or bodily injury.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
15
9
9
Electrical Information
A. Wiring the Appliance
Note: Electrical wiring must be installed by a licensed
electrician.
Note: This appliance must be electrically wired and grounded
in accordance with local codes or, in the absence of local
codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C221.1.
• A 1 10-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in
compliance with the applicable electrical codes, when
it is installed in locations such as in bathrooms or near
sinks.
CAUTION
• Prevent accidental appliance operation when not attended.
• Unplug or remove batteries from remote control if absent or
if appliance will not be used for an extended period of time.
• Property damage possible from elevated temperatures.
Appliance Requirements
• This appliance DOES NOT require 110-120 VAC to
operate.
• It is recommended that a 110 VAC junction box be
connected for use with fan or remote control. (See Figure
9.2 for junction box wiring).
WARNING
Wire 110V to electrical junction box.
Do NOT wire 110V to valve.
Do NOT wire 110V to wall switch.
• Incorrect wiring will damage millivolt valves.
• Incorrect wiring will override IPI safety lockout
and may cause explosion.
ON/OFF Switch
• An ON/OFF switch is included with appliance and should
attached to surround/facing. The location of the ON/OFF
switch varies depending on model. It may be installed
on the valve cover plate or included with the decorative
surround. (See Installation instructions for remote
control).
• If desired an additional wall switch or thermostat may
be added to system as shown in Figure 9.1). Follow
directions included with the optional wall switch.
STANDING
PILOT
VALVE
WHT
RED
Figure 9.1 Standing Pilot Ignition Wiring Diagram
REMOTE SWITCH
PIGTAIL
ON
OFF
ON/OFF
SWITCH
OPTIONAL WALL SWITCH,
THERMOSTAT OR REMOTE
16
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
B. Junction Box Installation
JUNCTION BOX ACCESS
SIDEWALL
JUNCTION
BOX
SCREW
PROVIDED
Figure 9.2 Junction box installation
Optional Accessories
Connecting the electrical junction box is required if using
a blower or remote.
• Plug the cord into a convenient outlet.
• An electrician may install an outlet box inside the
fi replace. Place the outlet in the lower, back corner of
the fi replace.
• Must use cord supplied.
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
WARNING
Shock hazard.
• Replace damaged wire with type 105º C rated
wire.
• Wire must have high temperature insulation.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
17
VARIABLE SPEED CONTROL
BLK
BLK
BLK
TEMPERATURE
SENSOR SWITCH
BLK
JUNCTION BOX
BLK
BLK
BLK
110-120 VAC
BLK
GROUND
GRN
FAN
WHT
BLOWER RECEPTACLE
BLK
WHT
BLOWER
WHT
JUNCTION
BOX
NOTE: IF ANY OF THE ORIGINAL
WIRE AS SUPPLIED WITH THE
APPLIANCE MUST BE REPLACED,
IT MUST BE REPLACED WITH TYPE
0
C RATED WIRE.
105
Figure 9.4 Fan/Rheostat Wire Diagram
BEND
UP TABS
TEMPERATURE
SENSOR SWITCH
SPEED CONTROL
(RHEOSTAT)
GROUND WIRE
(ATTACH TO ANY
METAL SURFACE)
18
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
10
10
Finishing
A. Mantel Projections
Figure 10.1 shows the minimum vertical and corresponding
maximum horizontal dimensions of appliance mantels or
other combustible projections above the top front edge of
the appliance, not the surround.
EXHAUST
VENT PIPE
INLET AIR
VENT PIPE
12 in. MAX.
MANTEL
12 in. MIN.
MEASUREMENTS FROM
TOP EDGE OF UNIT
Figure 10.1 Clearances to Mantels or other Combustibles
above Appliance
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
19
11
11
Appliance Setup
A. Remove Shipping Materials
Remove shipping materials from inside or underneath the
fi rebox.
B. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the fi rebox or underneath in the control cavity.
C. Accessories
Install approved accessories per instructions included with
Î
accessories. Contact your dealer for a list of approved accessories. Refer to Section 16.
WARNING
Shock or fi re risk.
Use ONLY optional accessories approved for
this appliance.
• Using non-listed accessories voids warranty.
• Using non-listed accessories may result in a
safety hazard.
• Only Hearth & Home Technologies approved
accessories may be used safely.
Placing the Ember Material
Ember material is shipped with this gas appliance. T o place
the ember material:
• Embers CANNOT be placed directly over ports.
• When placing Glowing Embers® onto the burner care
should be taken so that the ports are not covered. Place
the dime-size ember pieces near port holes in burner
top, sides and front (see Figure 11.1). Failure to follow
this procedure will likely cause lighting and sooting
problems.
EMBER MATERIAL/BRAISES
D. Ember Placement
WARNING
Explosion Risk.
• Follow ember placement instructions in manual.
• Do NOT place embers directly over burner ports.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
Figure 11.1 Placement of Embers
• Place Mystic Ember over burner surface and around
base of burner. Do not cover any burner port holes. Use
this material to give the appliance a realistic ash bed.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
20
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
E. Refractory Placement
CAUTION: Refractory is fragile! Carefully remove the
refractory from the packaging.
Refractory Placement
MODELS: Supreme-XT, Grand-XT,
QVI30, QVI35, ADI60
Note: Refractory patterns and colors vary and may be
different from the ones represented in the instructions.
Step 1: Place the back wall refractory against the back
wall of the unit. The cut-out will be over the pilot and air
intake hole. On some models the refractory will be behind
the pilot bracket (see Figure 11.2).
Step 2: While holding the back wall in place, install the
right side refractory. Bend down the small tab located on
the top front edge of the fi rebox (see Figure 11.3).
Figure 11.3
Step 3: Install the left side refractory in the same manner
(see Figure 11.4).
Figure 11.2
Figure 11.4
340-945B 6/02
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
21
F. Positioning the Logs
1
2
5
4
3
6
7
PILOT
BASEPAN
BURNER
1
1
If the gas logs have been factory installed they should not
need to be positioned. If the logs have been packaged
separately, refer to the following instructions.
CAUTION: Logs are fragile! Carefully remove
the logs from the packaging.
Log Set Assembly: LOGS-QVI30
1
6
4
2
5
3
7
PILOT
BURNER
1
BASEPAN
1
Log #1 SRV340-701): Place log #1 in the back on the insert. Locate the legs of the log outside the 3/8” tabs to either side
of the burner. Pull the log forward until the log is stopped by the back edge of the burner. The log should be centered.
340-935 2/02
22
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
2
2
2
3
3
4
4
2
Log #2 (srv340-702): Position log #2 by locating its slot over the tab on the front left of the burner. The slot in the left end
of the log slides into the vertical metal edge in front of the square cut out on the base pan.
3
3
Log #3 (srv340-703): Position log #3 by locating its slot over the tab on the front right of the burner. Push the right side back
against the step in the base pan.
4
Log #4 (srv340-704): Place log #4 across log #1 and log #2 in the grooved out areas as shown.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
4
23
5
5
5
6
6
7
7
5
Log #5 (srv340-706): Place log #5 across log #1 and log # 3. The notch in the bottom of the log sets on the carved out edge
on top of log #3. The back of the log sits in the grooved out area in log #1.
6
6
Log #6 (srv340-705): Place log #6 across log #1 and log #5. The notch in the bottom of log #6 rests in the carved out sec-
tion on top of log #5 and the left end of the log sits in the horizontal carved out section of log #1.
7
Log #7 (srv740-707): Small log #7 rests on the “ramp” on the backside of log #3. The burned out end of the log slopes
down and to the left.
24
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
7
Log Set Assembly: LOGS-QVI35
1
2
3
6
5
4
1
PILOT
TAB
TAB
BURNER
BASEPAN
1
2
2
1
TAB
6
4
2
CAUTION: Logs are fragile! Carefully remove the logs from the packaging.
5
3
PILOT
BURNER
BASEPAN
TAB
1
Log #1 (srv330-701): Place log #1 in the back on the insert. The log should fi t tightly side to side and be against the back
of the insert.
2
2
1
Log #2 (srv330-702): Position log #2 by locating its slot over the tab on the front left of the burner. The left end of log #2 is
pushed up against the step in the base pan.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
25
3
3
3
4
4
5
5
Log #3 (srv330-703): Position log #3 by locating its slot over the tab on the right front of the burner. The right end of log #3
is pushed up against the step in the base pan.
4
4
3
Log #4 (srv340-705): Rest log #4 in the left smooth cut-out area on the end of log #1 and place the lower end on log #2. The
left end and “bump” of log #4 both rest on log #2.
5
5
Log #5 (srv330-704): Rest log #5 in the second smooth cut-out area on the end of log #1 and place the lower end on log #2.
The “Y” end of the log sits on the right end of log #2.
26
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
6
6
6
Log #6 (SRV330-706): Nest log #6 in the cut out area on the right side of log #1. The thinnest “arm” of log #6 rests on top
of log #3.
6
G. Glass Assembly
WARNING
Handle glass doors with care.
• Inspect the gasket to ensure it is undamaged.
• Inspect the glass for cracks, chips or scratches.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass door removed,
cracked, broken or scratched.
• Replace glass door assembly as a complete appliance.
Removing Glass Assembly
The glass assembly fastens to the fi replace in four places.
Two or four of the fastening mechanisms will be springloaded glass latches, depending on the model. An example of the glass latch is shown in Figure 11.5.
QVI30S
To release glass assembly, pull the two bottom springloaded latches forward and allow them to retract away from
the glass assembly . Remove glass assembly by carefully
pulling the bottom side of the glass assembly out fi rst.
Carefully slide the glass assembly outward and downward
until the top tabs are disengaged from the slots.
QVI35S
To release glass assembly, pull the two bottom springloaded latches forward and allow them to retract away from
the glass assembly . Slide the glass assembly outward and
downward until the top latches disengage.
Replacing Glass Assembly
QVI30S
Tilt glass assembly toward fireplace and slide glass
assembly up to engage top two tabs with the corresponding
slots. Fasten the two bottom latches.
QVI35S
Tilt glass assembly toward fi replace and slide glass as-
sembly upward to engage top latches. Verify top latches are
fully engaged and then fasten the two bottom latches.
GLASS ASSEMBLY
BOTTOM LATCH
Figure 11.5 Glass Assembly
H. Air Shutter Setting
Optimal fl ame appearance is dependent on the air shutter
setting. Adjustments should be made by a qualified
technician.
ModelNGLP
QVI35S1/2 in.Full Open (3/4 in.)
QVI30S3/8 in.Full Open (3/4 in.)
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
27
12
12
Operating Instructions
A. Before Lighting Appliance
This appliance has a Standing Pilot Ignition.
Before operating this appliance have a qualified
technician:
• Remove all shipping materials from inside and/or
underneath the fi rebox.
• Review proper placement of logs, rockwool, lava rock,
and vermiculite.
• Check the wiring.
• Check the air shutter adjustment.
• Purge gas line (with glass assembly removed). See
Section 8.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position.
• Ensure that the fl ow of combustion and ventilation air is
not obstructed (front grilles and vent caps).
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING
Fire Risk.
Explosion Risk.
Gas may build up while lighting pilot.
• Remove glass assembly before lighting pilot.
• Replace glass assembly after lighting pilot.
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualifi ed
installer, service agency or the gas supplier.
WARNING
Do NOT use this appliance if any part has been under water.
Immediately call a qualifi ed service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
28
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
B. Lighting Appliance
Standing Pilot Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions
exact ly, a fi re or explosion may result causing proper ty
damage, personal injury or loss of life.
A. This appliance has a pilot which
must be lighted by hand. When
lighting the pilot, follow these
instructions exactly.
B.BEFORE LIGHTING, smell all
around the appliance area for gas.
Be sure to smell next to the fl oor
because some gas is heavier than
air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch;
do not use any phone in your
building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
WARNING:
DO NOT CONNECT 110 VAC TO
THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product
could expose you to substances in fuel
or fuel combustion which are known to
the State of California to cause cancer, birth defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in or
turn the gas control knob. Never
use tools. If the knob will not push
in or turn by hand, don’t try to
repair it, call a qualifi ed service
technician. Force or attempted
repair may result in a fi re or explo-
sion.
D. Do not use this appliance if any
part has been under water. Immediately call a qualifi ed service
technician to inspect the appliance
and to replace any part of the
control system and any gas control
which has been under water.
CAUTION:
Hot while in operation. Do not touch.
Keep children, clothing, furniture, gasoline and other liquids having fl ammable
vapors away.
Do not operate the appliance with
panel(s) removed, cracked or broken.
Replacement of the panel(s) should be
done by a licensed or qualifi ed service
person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
LIGHTING
INSTRUCTIONS
1. Turn off all electric power to the appliance.
2. Push in gas control knob
slightly and turn clockwise
NOTE: Knob cannot be turned from “PILOT” to “OFF”
unless knob is pushed in slightly. Do not force.
3. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the fl oor. If you
smell gas, STOP! Follow “B” in the Safety Information located on the left side of this label. If you don’t
smell gas, go to next step.
4. Find the pilot. The pilot is inside
combustion chamber next to the
main burner.
5. Turn knob on gas control counter clockwise
to “PILOT”.
6. Push in control knob all the way and hold in. Im-
mediately depress red or black piezo button. It may
require several depressions of the red or black
piezo button until PILOT lights. If PILOT light does
not light after 10 seconds, return to step 3. Continue to
hold the control knob in for about one minute after the
pilot is lit. Release knob and it will pop back out. Pilot
should remain lit. If it goes out, repeat steps 3 through 6.
• If knob does not pop up when released, stop and im-
mediately call your service technician or gas supplier.
• If the pilot will not stay lit after several tries, turn
the gas control knob to “OFF” and call your service
technician or gas supplier.
7. Turn gas control knob counterclockwise to
8. To light Burner, fl ip the on/off switch to the “ON”
position, and close access grille.
9. Turn on all electric power to the appliance.
to “OFF”.
“ON”.
TO TURN OFF
GAS TO APPLIANCE
1. Turn off all electric power to the appliance if
service is to be performed.
2. Open control access panel.
3. Move switch to “OFF” position.
4. Push in gas control knob slightly and turn clock-
wise to OFF”. Do not force.
5.Close control access panel.
464-903G
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
29
C. Check Pilot Flame Appearance
PILOT
ADJUSTMENT
Pilot fl ame must contact the thermocouple and thermopile
for reliable appliance operation.
• Pilot fl ame should be as shown in Figure 12.1.
Figure 12.1 Proper Pilot Flame
• If adjustment is needed remove cap screw from gas valve
using 1/8 inch standard screwdriver (see Figure 12.2).
• Turn adjustment screw clockwise to increase pilot fl ame
size. Make small adjustments.
D. After Appliance is Lit
WARNING
Glass door must be in place when
appliance is operating.
Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass
door removed.
• Open viewing glass for servicing only.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certifi ed for use with appliance.
• Glass replacement should be done by qualifi ed technician.
Initial Break-in Procedure
When you light the appliance, you may notice that it produces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
Note: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
Figure 12.2 Adjustments
• Do NOT turn adjustment screw counter-clockwise too far
as it will come out of the valve allowing gas to escape.
• Replace cap screw and seal to prevent gas leaks.
• Check for gas leaks after tightening.
30
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
WARNING
CAUTION
Fire Risk.
High Temperatures.
Keep combustible household items away from
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Keep furniture, draperies away from
appliance.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
E. Frequently Asked Questions
Smoke and odors released during initial operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
WARNING
Fire Hazard.
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
appliance’s vicinity.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fl uid or similar liquids in this
appliance.
• Combustible materials may ignite.
ISSUESOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing
and might set off home smoke detectors.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
In a standing pilot system the pilot will always stay on.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
31
13
13
Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.
A. Standing Pilot Ignition System
SymptomPossible CausesCorrective Action
1. After repeated triggering
of the red or black piezo
ignitor button, the spark
ignitor will not light the pilot.
2. The pilot will not stay lit
after carefully following the
lighting instructions.
a. Defective ignitor.Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor.
b. Defective pilot or misaligned
electrode (spark at electrode).
c. No gas or low gas pressure.Check the remote shut-off valves from the fi replace. Usually, there
d. No LP in tank.Check the LP (propane) tank. You may be out of fuel.
a. Defective thermocouple.Check that the pilot fl ame impinges on the thermocouple. Clean
b. Defective valve.If the thermocouple is producing more than 15 millivolts, replace
Using match, light the pilot. If the pilot lights, turn off the pilot and
trigger the red piezo ignitor button again. If the pilot lights, an improper gas/air mixture caused the bad lighting and a longer purge
period is recommended. If the pilot will not light, ensure the gap
at the electrode and pilot is one-eighth (1/8) inch to have a strong
spark. If the gap is OK, replace the pilot.
is a valve near the gas main. There can be more than one (1) valve
between the fi replace and the main.
and/or adjust the pilot for maximum fl ame impingement.
Ensure that the thermocouple connection at the gas valve is fully
inserted and tight (hand tighten plus 1/4 turn).
Disconnect the thermocouple from the valve, place one millivolt
meter lead wire on the tip of the thermcouple and the other meter
lead wire on the thermocouple copper lead. Start the pilot and hold
the valve knob in. If the millivolt reading is less than 15mV, replace
the thermocouple.
faulty valve.
3. The pilot is burning,
there is no burner fl ame,
the valve knob is in the ON
position, and the ON/OFF
switch is in the ON position.
32
a. ON/OFF switch or wires
defective.
b. Thermopile may not be generating suffi cient millivoltage.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
Check the ON/OFF switch and wires for proper connections. Place
the jumper wires across the terminals at the switch. If the burner
comes on, replace the defective switch. If the switch is OK, place the
jumper wires across the switch wires at the gas valve. If the burner
comes on, the wires are faulty or connections are bad.
If the pilot fl ame is not close enough physically to the thermopile,
adjust the pilot fl ame.
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the
pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at
TH-TP&TP terminals of the gas valve. The meter should read 325
millivolts minimum, while holding the valve knob depressed in the
pilot position, with the pilot lit, and the ON/OFF switch in the OFF
position. Replace the faulty thermopile if the reading is below the
specifi ed minimum.
With the pilot in the ON position, disconnect the thermopile leads
from the valve. Take a reading at the thermopile leads. The reading should be 325 millivolts minimum. Replace the thermopile if the
reading is below the minimum.
Troubleshooting (continued)
SymptomPossible CauseCorrective Action
3. Continuedc. Defective valve.Turn the valve knob to the ON position. Place the
ON/OFF switch in the ON position. Check the millivolt
meter a the thermopile terminals. The millivolt meter
should read greater than 125mV. If the reading is acceptable, and if the burner does not come on, replace
the gas valve.
d. Plugged burner orifi ce.Check the burner orifi ce for stoppage. Remove stop-
page.
e. Wall switch or wires are defective.Follow the corrective action in Symptom and Pos-
sible Cause 1.a above. Check the switch and wiring.
Replace where defective.
4. Frequent pilot outage
problem.
5. The pilot and main
burner extinguish while
in operation.
6. Glass soots.a. Flame impingement.Adjust the log set so that the fl ame does not exces-
7. Flame burns blue
and lifts off burner.
a. Pilot fl ame may be too high or too low, or blow-
ing out (high pressure), causing pilot safety to drop
out.
a. No LP in tank.Check the LP (propane) tank. Refi ll the fuel tank.
b. Inner vent pipe leaking exhaust gases back into
the system.
c. Glass too loose and air tight packet leaks in
corners after usage.
d. Bad thermopile or thermocouple.Replace if necessary.
e. Improper vent cap installation.Check for proper installation and freedom from debris
b. Improper air shutter setting.Adjust the air shutter located on the control panel.
c. Debris around air shutter.Inspect the opening at the base of the burner. NO MA-
a. Insuffi cient oxygen being supplied.Ensure that the vent cap is installed properly and free
Clean thermocouple and adjust the pilot fl ame for
maximum fl ame impingement. Follow lighting instruc-
tions carefully.
Check venting system for damage. Replace/repair
improperly assembled pipe sections.
Replace glass panel assembly.
or blockage.
sively impinge on it.
TERIAL SHOULD BE PLACED IN THIS OPENING.
of debris. Ensure that the vent system joints are tight
and have no leaks.
Ensure that no debris has been placed at the base of,
or in the area of the air holes in the center of the base
pan beneath the burner.
Ensure that the glass is tightened properly on the unit,
particularly on top corners.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
33
14
14
Maintaining and Servicing Appliance
A. Maintenance Tasks
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualifi ed
service technician should perform an appliance checkup at the beginning of each heating season.
WARNING
Risk of injury or property damage.
Before servicing:
• Turn off gas.
• Turn off electricity to appliance.
• Disable remote control, if one is present.
• Ensure appliance is completely cooled.
After servicing:
• Replace any screen or barrier that was removed.
• Reseal and reinstall any venting removed for servicing.
WARNING
Annual inspection by qualifi ed technician recommended.
Check:
• Condition of doors, surrounds and fronts.
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Condition of logs.
• Condition of fi rebox.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fi ttings.
• Obstructions of termination cap.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
NOTE: Clean glass after initial 3-4 hours operation.
Longer operation without cleaning glass may
cause a permanent white fi lm on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white fi lm.
• Do NOT clean glass when hot.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
Refer to maintenance instructions.
WARNING
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap may ignite.
• Restricted air fl ow affects burner operation.
34
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
InspectMaintenance Tasks
Doors, Surrounds
and Fronts
Gasket Seal, Glass
Assembly and Glass
Valve Compartment
and Firebox Top
Logs1. Inspect for broken, damaged, or missing logs. Replace as necessary.
Firebox1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
Burner Ignition and
Operation
Venting1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
Remote controls1. Verify operation of remote.
1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present.
2. Inspect for scratches, dents or other damage and repair as necessary.
3. Verify no obstructions to airfl ow through the louvers.
4. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confi rm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are
intact and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw
tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
2. Verify correct log placement and no fl ame impingement causing sooting. Correct as necessary.
2. Replace appliance if fi rebox has been perforated.
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other fl ame problems.
6. Verify air shutter is clear of dust and debris.
7. Inspect orifi ce for soot, dirt or corrosion.
8. Verify manifold and inlet pressures. Adjust regulator as required.
9. Inspect pilot fl ame strength. Clean or replace orifi ce as necessary.
10. Inspect thermocouple/thermopile for soot, corrosion and deterioration. Clean with emery cloth or replace
as required.
11. Verify millivolt output. Replace as necessary.
2. Confi rm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or
sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and fl ashing remains intact.
6. Inspect draft shield to verify it is not bent, damaged or missing.
2. Replace batteries in remote transmitters and battery-powered receivers.
3. Verify batteries have been removed from battery back-up IPI systems to prevent premature battery failure
or leaking.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
35
15
15
Reference Materials
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
B. Vent Kits Components
Direct Vent Flex Liner Kits (see Figure 15.2)
LINK-DV30B: Masonry 3 inch fl ex liner kit. Sections expand
to 30 feet. Includes: two liners, termination cap, fl ashing,
and link adapter.
LINK-DV4-30B: Masonry 3 inch fl ex liner kit. Sections
expand to 30 feet and 4 feet. Includes: two liners,
termination cap, fl ashing, and link adapter.
FLASH-DAMP
EXHAUST
AIR
VENT PIPE
LINK-DV30B
Installation
TERMINATION
CAP
INLET AIR
VENT PIPE
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
LINK-DV4-30B
Installation
WARNING:
DO NOT BLOCK
THIS PIPE END!
LINK-ZC-ADP
SVRLINK-ADP
Figure 15.2 Direct Vent Flex Liner Kits
Direct Vent Flex Liner Accessory Kits (see Figure 15.3)
Flash-Damp: Zero clearance damper fl ashing kit for use
with LINK-DV30B or LINK-DV4-30B liner kits.
LINK-ZC-ADP: Zero clearance chimney adapter
SVRLINK-ADP: Adapter kit (colinear to coaxial 3 inches
included in above kits).
FLEX3-30: One 3 inch fl exible liner expands to 30 feet.
FLEX3-30/2: T wo 3 inch fl exible liners expands to 30 feet
each.
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,
one connector per kit.
FLEX3-30
FLEX3-30/2
FLEX3-CNCT
Figure 15.3 Direct Vent Flex Liner Accessory Kits
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
37
R
1
2
3
4
5
6
7
C. Service Parts
QVI30S
11
Service Parts Diagram
9
10
Beginning Manufacturing Date: Aug. 2007
Ending Manufacturing Date: ______
8
20
15
14
12
13
16
17
18
19
Log Set Assembly
Part number list on following page.
38
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
R
Service Parts
Service Parts Diagram
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for
your appliance please provide model number and serial number. All parts listed in this manual may
be ordered from an authorized dealer.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
39
R
Service Parts
QVI35S
10
Service Parts Diagram
8
9
Beginning Manufacturing Date: Aug. 2007
Ending Manufacturing Date: ______
7
13
11
12
14
15
16
17
Log Set Assembly
4
19
18
6
5
1
Part number list on following page.
40
2
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
3
R
Service Parts
Service Parts Diagram
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.
Quadra-Fire • QVI30S, QVI35S • 340-901 Rev. i • 6/09
41
R
Service Parts
QVI30S, QVI35S
Standing Pilot Valve Assembly
Service Parts Diagram
1
2
3
4
5
6
7
8
9
10
11
Beginning Manufacturing Date: Aug. 2007
Ending Manufacturing Date: ______
14
13
12
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement
parts for your appliance please provide model number and serial number. All parts listed
in this manual may be ordered from an authorized dealer.