Quadra-Fire QV32E-B, QV32EV-B User Manual

Models: QV32E-B QV32EV-B Electric Fireplace

Owner’s Manual

Installation and Operation

Shown with door front.

Door front not shipped with heater.

DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions included.

• Read, understand and follow these instructions for safe installation and operation.

WARNING

If the information in these instructions is not followed exactly, a ﬁ re may result causing property damage, personal injury, or death.

• Do not store or use gasoline or other ﬂ ammable vapors and liquids in the vicinity of this or any other appliance.

• Comply with all minimum clearances to combustibles as speciﬁ ed. Failure to comply may cause house ﬁ re.

Made in China

CAUTION

DO NOT

DISCARD

• Leave this manual with party responsible for use and operation.

WARNING

HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during operation and cool down.

• Keep children away.

• CAREFULLY SUPERVISE children in same room as heater.

• Alert children and adults to hazards of high temperatures.

• Keep clothing, furniture, draperies and other combustibles away.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Read this manual before installing or operating this heater.

Please retain this owner’s manual for future reference.

Congratulations!

Congratulations on selecting a Quadra-Fire electric ﬁ replace. The insert you have selected is designed to provide the utmost

in safety, reliability and efﬁ ciency.

As the owner of a new ﬁ replace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest you keep it with your other important documents and product manuals.

The information contained in this owner’s manual unless noted otherwise, applies to all models.

Your new Quadra-Fire electric ﬁ replace will give you years of durable use and trouble-free enjoyment. Welcome to the

Quadra-Fire family of ﬁ replace products!

Homeowner Reference Information

Model Name: Date purchased/installed:

Serial Number: Location on heater:

Dealership purchased from: Dealer phone:

Notes:

We recommend that you record the following pertinent information about your heater:

Listing Label Information/Location

The model information regarding your speciﬁ c heater can be found on the rating plate located in the upper left corner of the ﬁ rebox opening.

Heater Model

Hearth & Home Technologies Inc. 1445 North Highway Colville, WA 99114-2008

UL 2021 FIXED AND LOCATION DEDICATED ELECTRIC ROOM HEATER

MODEL XXXX DATE

SERIAL XXXXXX

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Serial #

Made in China

VOLTS: 120V WATTS: 1500W FREQUENCY: 60Hz

Table of Contents

1 Listing and Code Approvals 4

A. Certiﬁ cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

2 Getting Started 5

A. Important Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 5

B. Design and Installation Considerations . . . . . . . . . . . . 6

C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . 6

D. Inspect Heater and Components . . . . . . . . . . . . . . . . . 6

3 Framing and Clearances 7

A. Selecting Heater Location . . . . . . . . . . . . . . . . . . . . . . 7

B. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

C. Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

4 Wiring 9

A. 120VAC Wall Outlet Installation . . . . . . . . . . . . . . . . . . 9

B. 120VAC Hardwire Installation . . . . . . . . . . . . . . . . . . . 9

C. 240VAC Hardwire Installation . . . . . . . . . . . . . . . . . . 10

D. Wall Switch Wiring (12VDC) . . . . . . . . . . . . . . . . . . . 10

5 Heater Preparation 11

A. Secure and Level the Heater . . . . . . . . . . . . . . . . . . . 11

6 Finishing 12

A. Finishing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

B. Finishing Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 12

C. Mantel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

7 Heater Setup 14

A. Remove Shipping Materials . . . . . . . . . . . . . . . . . . . 14

B. Clean Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

C. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

D. Install Refractory . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

8 Operating Instructions 15

A. Manual Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

B. Hand Held Remote Control Transmitter . . . . . . . . . .16

C. Wall Switch Control . . . . . . . . . . . . . . . . . . . . . . . . . .17

D. FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 17

9 Troubleshooting 18

A. Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . .18

10 Maintenance and Service 19

A. Cleaning the Firebox and Control Compartment . . . . 19

B. Cleaning the Back Acrylic Panel . . . . . . . . . . . . . . . . 19

C. Replacing the Light Bulbs . . . . . . . . . . . . . . . . . . . . . 19

D. Heater/Blower Assembly Maintenance . . . . . . . . . . . 20

E. Maintenance Task List . . . . . . . . . . . . . . . . . . . . . . . . 20

11 Reference Materials 21

A. Heater Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . 21

B. Optional Components . . . . . . . . . . . . . . . . . . . . . . . . 22

C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

D. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . .28

Note: An arrow () found in the text signiﬁ es change in content.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Listing and Code Approvals

A. Certiﬁ cation

This heater has been tested in accordance with the UL2021 Standards for ﬁ xed and location-dedicated electric room

heaters in the United States, the current CSA C22.2 No. 46 in Canada and has been listed by Underwriters Laboratories Inc. for installation as described in this manual. All components are UL or CSA safety certiﬁ ed.

This heater has been tested and listed for use with the optional components speciﬁ ed in this manual. These optional components may be purchased separately and installed at a later date.

Quadra-Fire is a registered trademark of Hearth & Home Technologies Inc.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Getting Started

WARNING

Fire Risk!

• Do not install or operate damaged

heater.

• Do not modify heater.

• Installation other than as instructed by Hearth & Home Technologies Inc. is strictly prohibited.

• Do not operate the heater without fully assembling all components.

• Installation and/or use of any component part not approved by Hearth & Home Technologies.

Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the above actions.

A. Important Instructions

When using electrical heaters, basic precautions should always be followed to reduce the risk of ﬁ re, electric shock, and injury to persons, including the following:

• Read all instructions before using this heater.

• This heater is hot when in use. To avoid burns, do not let

bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 12 in. (305 mm) from the front of the heater and keep them away from the sides and rear.

• Extreme caution is necessary when any heater is used

by or near children or invalids and whenever the heater is left operating and unattended.

• Always unplug heater when not in use.

• Do not operate any heater with a damaged cord or plug

or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.

• Do not use outdoors.

• This heater is not intended for use in bathrooms, laundry

areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.

• Do not run cord under carpeting. Do not cover cord with



throw rugs, runners, or the like. Arrange cord away from trafﬁ c area and where it will not be tripped over. Do not coil cord.

• To disconnect heater, turn controls to “OFF”, then remove

plug from outlet.

WARNING

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this heater. For assistance or additional information consult a qualiﬁ ed installer, service agency or your dealer.

Not intended for use as a primary heat source.

This heater is tested and approved as a decorative heater. It should not be factored as a primary heat source in residential heating calculations.

• Do not insert or allow foreign objects to enter any ventilation

or exhaust opening as this may cause an electric shock or ﬁ re, or damage the heater.

• To prevent a possible ﬁ re, do not block air intakes or

exhaust in any manner.

• A heater has hot and arcing or sparking parts inside. Do

not use it in areas where gasoline, paint, or ﬂ ammable liquids are used or stored.

• Use this heater only as described in this manual. Any other

use not recommended by the manufacturer may cause ﬁ re, electric shock, or injury to persons.

• Avoid the use of an extension cord because the extension



cord may overheat and cause a risk of ﬁ re. However, if you have to use an extension cord, the cord shall be No. 16 AWG minimum size and rated not less than 1875 watts. Use minimum length and do not coil cord.

• Always use properly grounded fused and polarized

outlets.

• Always use ground fault protection where required by

electrical code.

• Always disconnect power before performing any cleaning,

maintenance or relocation of the heater.

• To prevent a possible ﬁ re, do not burn wood or other

materials in this heater.

• To prevent electric shock or ﬁ re, always use a certiﬁ ed

electrician should new circuits or outlets be required.

• When transporting or storing the heater, keep in a dry

place free from excessive vibration and store as to avoid damage.

• SAVE THESE INSTRUCTIONS FOR FUTURE

REFERENCE.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

B. Design and Installation Considerations

D. Inspect Heater and Components

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state and national codes and regulations.

• Consult insurance carrier, local building inspector, ﬁ re ofﬁ cials or authorities having jurisdiction about restrictions, installation inspection, and permits.

When planning a heater installation, it is necessary to determine the following information before installing:

• Where the heater is to be installed. See Sections 3 and 4.

• Electrical wiring. See Section 4.

• Framing and ﬁ nishing details. See Sections 3 and 6.

• Whether optional accessories—devices such as a fan, wall switch or remote control —are desired. See Section 11.

C. Tools and Supplies Needed

Before beginning the installation be sure the following tools and building supplies are available:

Reciprocating saw Framing material Pliers Wall-ﬁ nishing materials Hammer Gloves Phillips screwdriver Framing square Flat blade screwdriver Electric drill and bits Plumb line Safety glasses Level Tape measure Surround 1/2-3/4 in. length, #6 or #8 self-drilling screws Misc. screws and nails

CAUTION

• Keep heater dry.

• Mold or rust may cause odors.

CAUTION

Sharp Edges

• Wear protective gloves and safety glasses during installation.

WARNING

Fire Risk

Inspect heater and components for damage. Damaged parts may impair safe operation.

• Do NOT install damaged components.

• Do NOT install incomplete components.

• Do NOT install substitute components Report damaged parts to dealer.

• Carefully remove the heater and components from the packaging.

• Report to your dealer any parts damaged in shipment.

• Read all the instructions before starting the installation.

Follow these instructions carefully during the installation to ensure maximum safety and beneﬁ t.

Note:

• Illustrations and photos reﬂ ect typical installations

and are FOR DESIGN PURPOSES ONLY.

• Illustrations/diagrams are not drawn to scale.

• Actual installation/appearance may vary due to

individual design preference.

• Hearth & Home Technologies reserves the right to

alter its products.

Note: Minimum and maximum clearances must be maintained at all times. Illustrations throughout these instructions reﬂ ect typical installations and are for design purposes only. Actual installation may vary slightly due to individual design preferences.

The illustrations and diagrams used throughout these installation instructions are not drawn to scale.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Framing and Clearances

WARNING

Fire Risk

Provide adequate clearances.

• Around air openings

• To combustibles

• For service access. Locate heater away from trafﬁ c areas.

A. Selecting Heater Location

Several options are available to you when choosing a location for your heater. This heater may be used as a room divider, installed along a wall, across a corner or used in an exterior chase. See Figure 3.1. This heater may be installed directly on the ﬂ oor, carpet or raised on a hearth.

DANGER

Electrocution Risk

• NEVER locate this heater where it may fall

into a bathtub or other water container.

• Contact local building administrator for information on bathroom intallations.

The illustrations and diagrams used throughout these installation instructions are not drawn to scale.

B. Clearances

Figure 3.1 shows all clearances that must be maintained around the heater.

WARNING

Fire Risk

Due to high temperature, this heater should be located out of high trafﬁ c areas.

• Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 12 in. (305 mm) from the front of the heater.

WARNING

Fire Risk!

• Prevent contact with sagging, loose insulation.

• Do NOT install against vapor barriers or exposed insulation.

WARNING

Do NOT use this heater if any part has been under water. Immediately call a qualiﬁ ed service technician to inspect the heater and to replace any part of the control system which has been under water.

WARNING

Fire Risk

• Comply with all minimum clearances to combustibles as speciﬁ ed.

Failure to comply may cause ﬁ re.

31-7/8 in.

(810 mm)

36-1/4 in. (921 mm)

22-1/2 in.

(572 mm)

Figure 3.1 Heater Locations

45 in.

(1143 mm)

36-1/4 in.

(921 mm)

14 in.

(356 mm)

36-1/4 in.

(921mm)

1 in. (26 mm) min.

14 in.

(356 mm)

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

C. Framing

Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater, assuming combustible materials are used. All required clearances to combustibles around the heater must be adhered to.

(CEILING)

30 in. min.

(762 mm)

3/4 in. - 12 in.

(19 mm - 305 mm)

14 in.

(356 mm)

Figure 3.2 Framing the Heater

36-1/4 in.*

(921 mm)

31-1/4 in.*

(794 mm)

Header Height

31-1/2 in. (800 mm)

Mantel height listed is measured

from the BASE of the heater.

*If using the PBT or BKT Cabinet Trim Kits, increase the width by 1-1/4 in. (32 mm) and header height by 5/8 in. (16 mm).

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

Wiring

Amps

Model Description Voltage Watts

QV32E-B 31 in. ﬁ replace 120 1400 12.5

QV32EV-B 31 in. ﬁ replace 240 2600 12.5

Note: Follow all national and local electrical codes.

Note: This heater must be electrically wired and grounded

in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C2.1 as appropriate.

(120/240)

All wiring must be done by a qualiﬁ ed electrician. Use appropriate wire to meet local and national codes for rated power consumption.

CAUTION

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.



WARNING

Shock Risk Fire Risk

Improperly protected power cords could cause electrical shock or ﬁ re.

• Do not pinch the cord or lay against a sharp object.

• Do not cover the cord with carpeting, throw rugs or runners.

• Secure and arrange cord to avoid a tripping hazard.

• Do not coil cord.

WARNING

Shock Risk

Improperly grounded outlets could cause electrical shock.

• Always use properly grounded, fused and polarized outlets.

• Always used ground fault protection where required by electrical code.

A. 120VAC Wall Outlet Installation

• The heater is The heater is wired from factory with a polarized plug.

• For ease of electrical hook up, you may wish to install the heater near an existing outlet. A 15 amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit trips or fuse blows on a regular basis when the heater is operated. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

• Before plugging heater into wall outlet, make sure all control switches are in the “OFF” position. To access the controls, lift up on the lower grille panel and rotate it forward.

• If the power cord is not being used, go to Step B below. If



the cord does not reach the outlet, a No. 16-AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used. Use minimum length and do not coil cord.

CAUTION

Disconnect remote controls during your extended absence. This will prevent accidental operation of the heater.

B. 120VAC Hardwire Installation

• Turn off circuit breaker.

• Access knockout.

• Remove the access cover plate.

• Disconnect the power cord from the terminal block.

• Remove the knockout and install the cable clamp (not provided) into the hole.

• Feed 8 in. of service wire through the cable clamp and secure.

• Connect the black wire from the service to the L1 terminal.

• Connect the white wire from the service to the N terminal.

• Connect the green (ground) from the service to the GND terminal.

• Optional wall switch wiring is to be done at this time.

• Replace access cover plate.

Quadra-Fire • Village Collection Electric Fireplace • 4030-782 Rev D • 11/05

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